National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 6, 2024
I was really hesitant and anxious about doing the program. I was scared off previously by an over zealous sales person (can't remember their name) but I received a call from Bryant this time. Despite my anxiety and confusion (there's a LOT of detailed information I was not comfortable giving him) he explained everything clearly where I felt more comfortable. I have been suffering years of this debt from covid when everything shut down and I couldn't find work. Expenses added up and then when I got a job I could barely afford the payments and debt kept piling up. Now I have a plan and most importantly, I have hope and reassurance that I will make it out of this debt, thanks to Bryant. There's a light at the end of the tunnel and I feel like I can finally breathe! I needed help badly, having battled my debt situation for 3.5 years or more and I am so glad to work with National Debt Relief on this!
Reviewed Feb. 6, 2024
Chase ** met all my needs and was understanding and explained everything in a way that was perfect for me. Short and to the point. He was patient and not pushy and made me feel confident that NDR would be able to resolve my debt as well as provide some financial relief.
Reviewed Feb. 6, 2024
Working towards a financial solution to get my debt going in the the right way to obtain financial stability so I can save money and live a normal life again without worrying about if I get behind on my bills with no extra money in my account living paycheck to paycheck.
Reviewed Feb. 6, 2024
The representative that I spoke to, Stacey **, was very helpful and knowledgeable. She worked on a Sunday and helped me get started. I am very appreciative of her assistance and patience. She explained everything and walked me through the paperwork. I’m looking forward to being debt-free. The process was easy and hassle-free. I hope that this works for me. I am not sure what else I can do.
Reviewed Feb. 5, 2024
My experience so far having just signed up has to do with the man I dealt with Ron K. He was knowledgeable and very courteous. He answered all my questions immediately. I only wish was that they would include some debts under $500. I have great expectations and believe I am well on my way after taking the first step.
Reviewed Feb. 5, 2024
Michael ** was very polite and helpful. The young woman I spoke to before him was also very helpful. Michael made everything very clear and in detail. I am looking forward to becoming debt free. It was an easy process. My new payment will help me achieve my goal of getting out of credit card and personal loan debt.
Reviewed Feb. 5, 2024
Authur ** did a job in explaining and advising me on my credit card and what the NDR has to offer me and he was thorough and he did an Excellent job. I would advise anyone I know and that having the same issues as me. I would recommend this place to Anyone.
Reviewed Feb. 5, 2024
Absolutely amazed at the patience and professionalism in explaining and executing the process. Highly recommend this program, it takes a little time but once completed such an immediate relief. We were skeptical but quickly understood the value in taking this opportunity to help ourselves. We are looking forward to working through this and regaining control of our finances and future.
Reviewed Feb. 5, 2024
My contact with Alex, my representative. Heard my situation out, no in depth questions on the details. Took the numbers at face value, broke down the details straight to the money. Time well spent. With a resolution that I could accommodate. Especially at this stage of the repairs.
Reviewed Feb. 5, 2024
Well, I'm still working on my credit, but National Debt Relief will you help you start fresh. I don't have to do anything, they will do all the work for you. I like how they check in and to see if you anything question for them and before they pay for anything they call you to get your approval.
Reviewed Feb. 5, 2024
I had no more money after the tenth of each month and I was just so exhausted and so much better now that Mr Luis ** helped me. Get a new credit score and my credit score was down. My husband was happy; it’s such a relief for us. After one hour everything went smoothly for us.
Reviewed Feb. 5, 2024
It was an easy loan. William was so nice and knowledgeable, he answered all the questions I had before I even asked them. I would recommend this company to everyone who is thinking of getting a loan. Everything was done quickly and easily. Over the years I have gotten other loans and this topped them all.
Reviewed Feb. 5, 2024
I was referred to TurboDebt by a friend, I found RayShawn ** and he took charge, was kind and understanding and once he reviewed what a mess we were in, he got us approved to work with National Debt Relief. I am so grateful that I made that phone call and met Ray. I know my life will be better and we will be back in control. Thank you.
Reviewed Feb. 5, 2024
I don't consider myself alone in that most people accrue some debt but for a lot of people it becomes very hard to manage. I found myself in a hole that as hard I tried to climb out of, I was just digging deeper. When I finally called and spoke to Jerry ** about my situation, he advised me on how to start my way back up. I've only just begun my way. I already feel more relieved that I have a plan now and somewhere to start. Jerry walked me through every step, and I know I made the right decision. Thank you NDR and thank you Jerry **!!!
Reviewed Feb. 4, 2024
The initial process of qualifying for the debt relief program was one of the best experiences. The debt relief specialist works one on one with you. Carefully going through each step in detail before moving on to the next. Any questions I had were answered promptly and entirely. I was nervous initially at the start of the process, but by the end that was no longer the case.
Reviewed Feb. 4, 2024
Great program. They were very helpful in enrolling me into the program. With their help, I’ll be able to get out of the suffocating debt, that I’m currently under. I would highly recommend their program to anyone suffering from too much debt. This is the highest rated debt relief program currently available. It was very easy to enroll, and their terms are great.
Reviewed Feb. 4, 2024
Really one word to explain and express my overall experience. PLEASANT!!! I understood everything that was explained to a T and it all made sense in terms of what I needed. I love the military friendly part, thank you. I would highly recommend this company to any and all my family and friends in need of some type assistance or relief.
Reviewed Feb. 4, 2024
I’m so happy I did this. He was so helpful and caring! Very good at his job! It was easy to do and I wish I would have done this a long time ago. Will definitely recommend to my family and friends. I felt a weight lifted after speaking to him.
Reviewed Feb. 4, 2024
I'm worried if I have done the right thing or not. From what I have looked up Freedom Debt Relief has a 35% to 50% success rate and that this may cause me to not only ruin my credit but have me farther in debt when everything is done. But if they were truthful with me then I hope for the best.
Reviewed Feb. 4, 2024
I had a very good experience. Jeff was very helpful and courteous. I would recommend National Debt Relief to anyone. I am looking forward to getting out of debt. Like most things in life when you come across hard times it gets harder and harder to believe someone is willing to help you, because in the back of your mind you're thinking this must be a scam.
Reviewed Feb. 4, 2024
She was professional compassionate and patient as she walked and talked us through the program. I really appreciated that she showed concern for us and truly cared about us as people and not just another client. Is a big asset to NDR. I would highly recommend her to any friends that needs the kind of assistance we needed. Thanks Jillian!
Reviewed Feb. 4, 2024
Robert ** was great to work with. Very helpful and informative. He made the process very simple. I’m not happy to need to do this but I know I don’t have a choice. He made me feel good about my decision.
Reviewed Feb. 4, 2024
I called to see if anything could be done in my situation. I talked with Matt. He was very professional and also a very caring person. He let me ramble on about everything I've been going thru and how I felt I was close to a breakdown. We've spoken several times and he always asks how I am. This process was pretty easy and I feel as if I can relax some. He is a true asset to your company.
Reviewed Feb. 3, 2024
Just signed up late yesterday, but from the attention to detail that was exhibited was great. I look forward to working with them. This will take a lot of anxiety away, with eliminating all the phone calls. I only have social security income and stretching every penny makes a huge difference.
Reviewed Feb. 3, 2024
Very pleasant and helpful and answered all my questions. Felt very comfortable with my agent. I would recommend this to anyone in my situation. My agent spoke very clear and did not rush through the process. With this program I can look forward to being debt-free and live my life much better.
Reviewed Feb. 3, 2024
Agent was very professional and knowledgeable. Also very patient and helpful of any question or concerns. I would recommend National Debt Relief to anyone going through financial difficulties specifically after the pandemic all prices went high, rent, food, Gas, all bills. We definitely need some debt relief. This is a great option.
Reviewed Feb. 3, 2024
Making that call took everything out of be. This was the hardest decision I ever had to make. My life long Ihave worked and always paid my bills on time. Life took me for a loop and I ended up in debt that I could no longer afford. My biggest mistake was denial, for years that I could handle it. Finally decided I needed help. Life is too short to be dragged down by debt when help is so near. That I now know.
Jennifer was my contact, and from the first minute to the end of a week, she helped me feel comfortable and not guilty for my debts and asking for help was the first baby step. I called several times with questions,she always took the time to answer even if I asked over and over again. Already feel as if I have my life back. I know I have to work hard and have a long way to go, but with all the assistance I have received and will be receiving if needed that I will be debt free in 36 months. I must thank Jennifer again, she is very dedicated to helping and understanding and has the patience to help. I would recommend your company to anyone that needs help. I feel back in life!!
Reviewed Feb. 3, 2024
What a Great Experience I had, I started the program on 02/02/24 with a phone call to Michael ** that works for you out of Texas office. He walk me through everything you had to offer for my situation and I started a plan. Michael was very knowledgeable in the field of the program had a very pleasant time talking to him and getting things started so I could be on my way to financial freedom. This is a Great Program and I feel like a heavy load has been lifted off of my shoulders and it has, I will recommend friends and family to NDR if they are looking for help. I'm very pleased and can't wait for the great Journey I'm about to have it's Fantastic! Thank You Very Much.
Reviewed Feb. 3, 2024
I must say Monique made the entire process very easy to understand. I admire her knowledge and professionalism. A real pleasure to deal with her. We look forward to seeing our way out of debt and to repair our credit in the future. Thank you to everyone involved for making the decision an easy one to move forward with.
Reviewed Feb. 3, 2024
Amy ** was so helpful and kind while we were setting up my plan. Talking about my debt can be really scary and makes me feel pretty vulnerable, so kindness is such a huge factor in whether I feel safe and cared for in any situation, and Amy really delivered on that! She was wonderful. Honestly every person I’ve talked to with this company has been wonderful. Thank you!
Reviewed Feb. 3, 2024
I had explored every avenue and I was about to give up any hope of getting out of the debt cycle. I was lucky enough to get assigned to a very kind agent Daniel **. To say he went above and beyond would be an understatement. I normally don’t write reviews- but he deserves all of the “brownie points”. He took the time to see the human behind the numbers. The world needs more of this compassion. Thanks again specifically to Daniel!
Reviewed Feb. 3, 2024
Angela, the Debt Specialist I worked with, was very well trained and thoroughly explained how the program will function. She was very patient with me explaining how the program works and willing to go over elements of the program more than once on some portions. I was hesitant to start the program, but her explanations eased my concerns and caused me to realize I should have initiated this effort earlier.
Reviewed Feb. 3, 2024
Jordan ** was my point of contact with National Debt Relief, and he was patient and transparent the whole way through. His efforts gave my wife and me the confidence we needed to go forward, and we are thankful we did. Thanks again Jordan for all your efforts on our behalf.
Reviewed Feb. 2, 2024
Straight to the point, willing to help your financial situation. I would recommend anyone to give them a try. They will respond as soon as possible. Don’t wait, call them right now. They are just a phone call away. They will make you ask yourself I would did I take so long to contact them
Reviewed Feb. 2, 2024
Jim ** was very helpful and friendly. He explained everything very clearly and helped me understand how the program can help me and what my options are. So far the program sounds like it will be a great help to me? I was shocked to hear what the payment would be for the accounts that they are helping me with. Thank you for your help!
Reviewed Feb. 2, 2024
Thank you for the opportunity. I am very glad that National Debt Relief program exists. It would help me and my family to get to path of financial freedom. I would recommend to go on their website if any body needs help. Website contains lots of useful information. Thank you my dear friend.
Reviewed Feb. 2, 2024
Reaching out to this program was a very hard thing to do. It was so hard to make the phone call. Once I finally made the call I was instantly relieved. Was kind and relatable and gave me all the information I needed and truly helped me. I am just now starting the plan and I trust the process and am very hopefully to a better future.
Reviewed Feb. 2, 2024
Peterson was amazing, patient and so helpful. Tuly made this easy and less overwhelming and made me feel less depressed about the situation I am in! He took the time to go over each detail, he was personable and beyond knowledgeable. He was patient with me and my many questions and truly made this whole process so much easier!
Reviewed Feb. 2, 2024
Keith, was a professional. He explained everything to me. He showed me what my options were, I never put a pen and paper to what I was paying out in interest every month. In the amount that it came to at the end of the year. It was shocking and upsetting.
Reviewed Feb. 1, 2024
Triji was the best. She explained everything in detail. It was overwhelming to me but she took her time to make sure I understood. Triji also gave educated me on taken ownership of my spending and how to be more responsible [but in a nicer way]. When you know better, you do better
Reviewed Feb. 1, 2024
I was nervous and anxious about reaching out for help with my insurmountable debts. After talking with Debt Specialist Lauren **, who took the time to answer all my questions and discussed all my options I felt confident and relieved, and am optimistic about resolving my debts, and getting a handle on my finances. Thank you!
Reviewed Feb. 1, 2024
The work that Matthew did was amazing. He was super clear and was very helpful throughout the process. He followed up with me and help me understand everything very well. The process to enroll on the program was super easy and look forward to get this done. Will happily recommend this to someone else who is encountering the same situation that my family currently is.
Reviewed Feb. 1, 2024
I was guided and educated on the process patiently. Customer service is excellent. Not just polite and respectful (which would've been enough). More than that. Very relatable people with personal life experience, high character and integrity. Thank you and salute to Warren ** who guided me through the process. I encountered hardships during covid-19 and was eligible for debt relief, different from just a loan. The main course of action is to settle my debt between 25% and 50%. Additional assistance is offered as well like protection from wage garnishment.
Reviewed Feb. 1, 2024
When I first reached out for help with my debts, I had three or four different people contacting me all around the same time about the Program, this confused me but finally got to talk with Steven **. Then we got on same page working it out. Then he walked me through the program and I signed up. I thought he was great. Thanks Wade.
Reviewed Feb. 1, 2024
The person who helped enrolled me into a program with National Debt Releif was Garin Anderson and he was amazing. Because of his help I feel so much better about my debt and actually have a plan to pay it off that is realistic, and attainable. He was there every step of the way, was really great about following up and explained what will happen thoroughly. In 35 months I should be debt free and I can already feel the pressure of it all start to dissolve. Thank you so much, I’m excited to see the growth in my finances.
Reviewed Feb. 1, 2024
Went smooth. She assured me it would be taken care of and they were able to help me. Very satisfied. Happy that they could settle my debt and my payments were great so now I can sleep at night and not stress so much anymore. So I would recommend this to anyone that needs help.
Reviewed Feb. 1, 2024
Marcus was my advisor and he was great! He was very patient and professional. He answered all my questions in detail and provided explanations and specifics. He went over all options and spent as much time as needed to take care of my needs and helped me throughout the entire process. When we scheduled appointments, he never missed one or rescheduled. Thank you very much!
Reviewed Feb. 1, 2024
Rosemary
Reviewed Feb. 1, 2024
I believe my experience with NDR was excellent. I wasn't sure I wanted to actually go through the process, but so far, I'm glad I did. Larry S. was very professional and patient with me. He explained everything in a simple way and made me feel comfortable with the process.
Reviewed Jan. 31, 2024
Chandler was amazing at explaining things thoroughly and he worked with me to create a plan just for me. He listened to what I’ve been going through and was able to come up with a plan that I can afford. For the first time in a very long time I’m hopeful for my future possibility of being debt free and getting out of these minimum payments. He even called me back multiple times because I was at work and wasn’t able to complete everything all at once.
Reviewed Jan. 31, 2024
Jacara was very polite and helpful. She is very knowledgeable. I would recommend her to all my friends. I gave her a 5 star. I hope this company will help me get out of debt as soon as possible so that I can be back on my good track forever. *****
Reviewed Jan. 31, 2024
We are very happy with the way Jenn ** took care of us. She was very friendly and very helpful. She answered all of our questions without hesitation. She is an Excellent asset to your business. Thank you for everything, your company is a life saver for us. Michael and Roberta **.
Reviewed Jan. 31, 2024
Scott was very helpful and did everything in short order, his customer service skills were excellent. He provided me with the tools I needed to find a financial solution that works for me getting back on my feet. The application process was fast and easy. They offer many solutions to manage debt after Covid and the loss of my loved ones.
Reviewed Jan. 31, 2024
From start to finish the process was easy! I feel so much lighter taking this step with NDR! Corey ** was a huge help. He explained everything perfectly and made my final decision easy. Patient and so very kind! I have seen ads over the years and never thought I would need help but here I am and NDR is the best decision I have made in a very long time. Thank you Corey and NDR.
Reviewed Jan. 31, 2024
The representative on the phone was very helpful and did an amazing job explaining the process to me, and answered every question I had to my satisfaction. They are professional and helpful, and I highly recommend using National Debt Relief for help during hard times. I give them 5 stars for their professional manner and 5 stars for their program.
Reviewed Jan. 31, 2024
I called for information and was soon engaged in actually signing up. The person I talked with was super engaging, empathic and encouraging. After convincing me this was the best option for me, she quickly read the contract to me as I was electronically initialing and signing (without the chance to actually read and ponder it myself). I've since had a change of mind, but have not received any response to my requests to terminate contract.
Hi Sraddha,
Thank you for sharing your feedback. Your account was canceled on 2/1/2024. We apologize for any lack of communication you may have experienced.A member of our client success team will be reaching out to ensure all your concerns are addressed.
Sincerely,National Debt Relief
Reviewed Jan. 31, 2024
It took us only 3 days from start to finish to get the assistance we needed to enroll. Even when our cell service acted up Sebastian emailed us back and forth to obtain all the information he legally could to get the ball rolling. The process was quick, easy, and straightforward.
Reviewed Jan. 31, 2024
The staff was very helpful and made it easy. I just life got in the way and bills started coming in and I couldn’t handle it. It was very hard being a single dad trying to make it nowadays with everything so expensive. I’m ready for the settle up with debt.
Reviewed Jan. 31, 2024
My experience was wonderful with Rob walking me through every step. Gave me time to ask questions with the process. So informative so easy to get through the process. Such a relief. I have been contacted by National Debt Relief and portal has been set up. It was a wonderful experience with relief at the end.
Reviewed Jan. 31, 2024
Had a question about what I should do if I were to get a collection call from a creditor. The answer from my team member was precise and very good advice. Thank you for the quick response. I feel confident that any more questions I may have will be answered in the same professional manner.
Reviewed Jan. 31, 2024
Thank you for giving me the opportunity to get rid of the heavy debt burden I was carrying.. I only just joined, so we'll see how it goes, but I'm already more relaxed knowing there's help. They've given me all the tools necessary to fix this and get ahead, making my future seem brighter.
Reviewed Jan. 31, 2024
My experience with the company going good so far, they're getting in touch with the lenders. Some of them are a little harder to compromise. I will be glad when they all agree to a good percentage so I can get a fresh start in life. Every day is a different day, hope to hear from them soon, it's been a while. I didn't know it would take this long. It made my credit score go wayyy down that the only part I didn't like about when I decided to consolidate all my cards.
Reviewed Jan. 30, 2024
Riley ** was very efficient, polite and respectful. He made my experience with National Debt Relief a great experience! I would recommend this program to anyone that needs financial relief. He answered all of my questions and got back to me very quickly. I also appreciate the tools to help me continue to stay debt free.
Reviewed Jan. 30, 2024
Right now I have nothing but great things to say about this company and your representative Justyn **. I have been with a different company for some time now paying more than I do now and had zero results. I think they just pocketed all my money. I feel much better with you!
Reviewed Jan. 30, 2024
Bruce was very patient with me in the process. He answered all of my questions and provided great customer service. He was very knowledgeable! He called on time for our phone appointments and left detailed messages or emails when I missed a call. I’m very confident I made the right decision and can’t wait to be debt free.
Reviewed Jan. 30, 2024
Everything from start to finish was great, Sarah ** was very helpful, informative and professional. I have no doubt I’ll be successful in my debt free journey. I have had a debt relief company before in the past but the service from NDR is way better and more professional. I truly believe they are here to help.
Reviewed Jan. 30, 2024
Chris was AMAZING. Hands down one of the best experiences I have EVER had regarding money. Chris was prompt, punctual, extremely friendly, genuine, and did not push me at all. He helped me actually understand what was going to happen, coached me through the whole way, answered every question I had. Chris was great. Overall amazingly wonderful experience, thanks to Chris **.
Reviewed Jan. 30, 2024
I appreciated the character and intelligence of the person that I spoke with and also how that person was very forthcoming for answers to any questions I had regarding the program. I felt like that I had the knowledge and understanding I needed to move forward. I would recommend National Debt Relief to someone that is struggling to get out of debt.
Reviewed Jan. 30, 2024
Mr. Shawn ** was very helpful, efficient, knowledgeable and polite while guiding me through the process to apply for the program at National Debt Relief. He answered all my questions to my satisfaction and provided detailed explanations. He made the entire process easy to complete and easy to understand. He was also very prompt with retiring phone calls. Thank you Mr. **.
Reviewed Jan. 29, 2024
I’m very excited about this program. Brittany was very patient and she answered all my questions about the program. She was able to put to rest all the doubts and anxiety about the unknowns of debt relief. Would definitely recommend to a friend. Thank you Brittany! Can’t wait to be debt free.
Reviewed Jan. 29, 2024
Aidan ** did a great job explaining everything to me. He was very patient and would repeat information if I missed it or didn't understand. He walked me through each part of the process thoroughly. I feel much better about my debt situation and feel like I'm in good hands now.
Reviewed Jan. 29, 2024
I didn't know what to expect when I called. I am so relieved I did make the call. I see there is a way out now & I am no longer stressed about how I will make ends meet every month! It didn't take a lot of time to sign up & the process was very easy! My person was super helpful & understood my situation. Thank You!!
Reviewed Jan. 29, 2024
My experience with National Debt Relief has been a stress free process even when dealing with a financial crisis. Kimberly is an excellent representative that guided me through the whole time with clear instructions and keen knowledge of the my financial goals. This makes it easier for a client to then focus on maintain a healthy credit future.
Reviewed Jan. 29, 2024
Pedro was amazing! He was understanding, helpful and knowledgeable. He was very easy to talk to yet sensitive about our financial situation. He was FANTASTIC to work with. He was able to answer all of our questions and give us our best options. Additionally he went back to clarify with underwriting when he wanted to make sure we were getting the best conditions for our situation. Would highly recommend him to anyone.
Reviewed Jan. 29, 2024
Bryant ** a Debt Specialist with National Debt Relief was very knowledgeable of the sign up process. He walked me through each step being honest and upfront about the pros and cons all the while being very respectful of my unfortunate situation. I never felt rushed and was allowed to ask many questions to gain the full understanding of what I was taking on. I feel very confident using this process to become debt free. I am looking forward to being debt free with the help of National Debt Relief.
Reviewed Jan. 29, 2024
My experience was great! I feel relieved that I am not going to drown in debt anymore and there is a light at the end of the tunnel. I have always been responsible paying my bills but after multiple crises in life has caused a snowball of debt. With debt relief, I can get out of debt and raise my credit score. I am excited and want to work hard at paying it off sooner!
Reviewed Jan. 28, 2024
Solving a debt going out of control problem is their specialty. Great team and a solution that works. They will review your situation, develop a solution that will work for you. Then put it into an action plan. Depending on your financial options you will be home a range of solutions and the support needed to achieve financial freedom. There are options, always do a comprehensive search. I believe this team is the right team.
Reviewed Jan. 28, 2024
Terrance Crane was very helpful. Explained everything so it was very easy to follow and understand. Answered all our questions. Was not pushy. Definitely will make our life easier and will save us a ton of money!!! Everything including fees and attorney cost in one payment. I wish we had done this sooner!!
Reviewed Jan. 28, 2024
Being as deep in debt as I was with my credit cards was not a good feeling, but Jacob explained everything about the National plan really well. I never felt a bit of pressure — like the tactic the other guys used. It all made so much sense, so I gave it the green light and we moved forward with the process. I can already see the light at the end of the tunnel because I now have a path to get there. I can't begin to recommend National and Jacob enough!
Reviewed Jan. 28, 2024
I was apprehensive about NDR's program, but I decided to call back to get more information about the program. I had the most amazing experience with Mr. Shon **. He was so understanding and knowledgeable. Mr. ** made the process so easy. He was very patient with me and answered all my questions and concerns. Mr. ** took his time and explained in detail the contract. Thank you so much Mr. **!
Reviewed Jan. 28, 2024
The agent was very helpful and understanding, Very polite and his job was completed and made me very happy. I'm very pleased now I can move forward in my life financially. I have told other family members about the firm and how good you were in your business. It took a while to complete the form due to my lack of knowledge to working on a cellphone. He talked me through just how to work the phone.
Reviewed Jan. 28, 2024
The representatives I dealt with were extremely polite, professional, and accommodating. They provided some of the most excellent customer service I have received in some time. I was extremely pleased with the experience. I am beyond grateful to have the help of National Debt Relief to aid me in getting my finances on track.
Reviewed Jan. 28, 2024
Erica was very pleasant and knowledgeable. Explained everything so I could understand it. Answer all my questions. Made me feel like I have made the right choice. Looking forward to finally get out of debt. I hope things go as smooth the rest of the way as it has so far!
Reviewed Jan. 28, 2024
Kathy was amazing in her care of my situation. So professional and efficient! Made me feel better about my future of my finances. She handled the calls with confidence, empathy and with emotional intelligence. I would highly recommend this service to anyone that has a critical financial issue and needs resources and relief. Ask for Kathy. She is a professional.
Reviewed Jan. 28, 2024
I called and spoke with Edwin. He was extremely knowledgeable and helpful in getting our debt plan in place. We are both in our 70's and 80's. We raised a grandchild, which set us back a lot financially, as we were nearing retirement. We both worked as long as possible. Now we have found some relief thanks to Edwin. Very grateful.
Reviewed Jan. 28, 2024
Milli is so helpful!! Her walking through every step took a lot of stress from me. She was so patient repeating and explaining all of my questions. She is an asset to you company. In fact, if she had not been so friendly, I may not have used your services.
Reviewed Jan. 28, 2024
This is the second time I've had to use National Debt Relief, and I am so grateful. They have been amazing. They help me get out of here. When my mom was sick and dying. I'd use all my available credit to help me. For her medical bills prescriptions bandages you need make she needed it. I used my my credit to help a friend who I thought it was in true dire need. Turned out I was being used.
Reviewed Jan. 28, 2024
This Process was fast and simple. He made sure I understood everything and reaffirmed that I was being taken cared of the best way possible. He also seemed really motivated and that made me feel really valued. I would definitely recommend this to anyone else that I know that is also struggling.
Reviewed Jan. 28, 2024
I recently had the pleasure of experiencing customer service that went above and beyond my expectations, and I am compelled to share my incredible encounter. From start to finish, this interaction exemplified the epitome of outstanding customer service, setting a new standard for excellence. The journey began with a simple inquiry, and I was immediately greeted by a representative who exuded professionalism and warmth. Their eagerness to assist was palpable, creating an environment where I felt valued as a customer. The representative demonstrated an exceptional understanding of the company's products and services, addressing my questions with clarity and expertise.
What truly set this customer service experience apart was the representative's genuine commitment to resolving my concerns. Instead of offering generic solutions, they took the time to understand the intricacies of my situation and tailor their responses accordingly. This personalized approach not only showcased their dedication but also made me feel heard and understood.
Moreover, the speed at which my issues were addressed was truly impressive. The efficiency with which the representative navigated through the process without compromising the quality of assistance was commendable. It was evident that they were well-versed in their role and had the tools necessary to provide swift resolutions. Throughout the interaction, I never once felt rushed or dismissed. The representative patiently guided me through each step, ensuring I felt comfortable and informed. This level of patience and attentiveness is a rare gem in the world of customer service, and it left a lasting impression on me.
What truly left me in awe was the proactive follow-up I received after my initial inquiry was resolved. The company reached out to ensure that I was completely satisfied with the resolution and took the opportunity to gather feedback for continuous improvement. This level of commitment to customer satisfaction is a testament to their dedication to excellence.
In conclusion, this customer service experience was nothing short of extraordinary. From the initial engagement to the resolution and subsequent follow-up, every aspect of the interaction was marked by professionalism, expertise, and a genuine desire to provide unparalleled service. This company has undoubtedly set a gold standard for customer service, and I am grateful to have encountered such a remarkable team. If excellence in customer service is what you seek, look no further – this company has truly mastered the art.
Reviewed Jan. 27, 2024
My experience was very heart felt. Jeremiah understood exactly what I was going thru and met my needs. He also took the time to explain in detail what was required of me and how I can maintain the right goals for myself. I thank you for being compassionate and patient through this and especially with an old lady that's not too computer savvy. Thank you again.
Reviewed Jan. 26, 2024
Application process went Very smoothly and representative was very upfront concerning costs and hard truths. He was very patient and answered all my questions thoroughly and without judgment. Debt is a very scary topic and Tommy made it easy and gave very detailed step-by-step instructions. No one likes to get into credit card debt but life happens and cost of living keeps rising. Debt relief seemed like the best option for our needs. I'm looking forward to seeing how successful this program will be for us.
Reviewed Jan. 26, 2024
Nate was amazing in helping us out and quickly to respond and complete an agreement. We are very pleased with the process and can’t wait for the future to be debt free. I would definitely recommend this company and process to my friends and family if they are in any need of financial assistance.
Reviewed Jan. 26, 2024
She is very clear and open about the process and expectations. Made me feel comfortable and confident. I am looking forward to the future she is helping me to rebuild. The problem went from unmanageable and depressing to escapable. I don’t know how these next few years would look without her and the company by my side.
Reviewed Jan. 26, 2024
Thank you so much. Samuel was a great agent to explain my different options with the comparison of my situation and the amount I was dealing with for credit card debt and that would best suit the needs that I have and also the concerns of building back up my credit score. Very good and attentive to the details and the needs that I have explained. I think they did a great job and pleased with my experience.
Reviewed Jan. 26, 2024
Millie was a great help to me. She was very patience with me, didn't reach me, took her time in going over all the paperwork. I would definitely recommend my friends. I was truly impressed and pleased. I did not receive any money for writing or signing up for this program.
Reviewed Jan. 26, 2024
I was able to have my questions and concerns answered as I took notes. There was no pressure to complete the process, and the conversation was friendly and professional. The process was timely. Still, I was able to understand all the legal language. I see this process as a step in the right direction in meeting my my financial responsibilities. Thank you, Ben.
Reviewed Jan. 26, 2024
I had an excellent experience with all the representatives. They were friendly, thorough, and very knowledgeable. I appreciate all they do to eliminate the debts. Thank you for updating me on an ongoing basis. And continually negotiating with the creditors on my behalf and I am grateful. I had an excellent experience with all the representatives. They were friendly, thorough, and very knowledgeable. I appreciate all they do to eliminate the debts. Thank you.
Reviewed Jan. 26, 2024
Paola ** was very patient and explained everything in detail. She spent a lot of time making sure I understood the process. Also received an email from the law firm handling my request and everything was explained my part and their part. I appreciate the feedback I received in this stressful situation. l can comfortably afford the monthly payments and still continue to pay my bills.
Reviewed Jan. 26, 2024
Emily not only went over the contract with me but explained any and all questions thoroughly. No one else at any other site did that. I was impressed with her sincerity and her knowledge. She explained how soon my account could start working for me, and what I would need to get started and why. She made it simple and easy to switch.
Reviewed Jan. 25, 2024
Before making this decision, I did research with at least three other different companies in the same field and I say and maintain with certainty that National Debt Relief, through its agent Michael **, was the one who provided me with the best service and information in general. Mr. ** provided all the answers I needed. Therefore I had a smooth and relaxed experience when enrolling in the program. I appreciate all the time and dedication to my case. So far everything has been positive and 100% recommended.
Reviewed Jan. 25, 2024
Melody **
Reviewed Jan. 25, 2024
Removing debt is great. Getting more and more free every day. It is nice to see balances decreasing and to have fewer calls from creditors. It is nice to feel like I can answer my telephone again. For the longest time I have avoided calls from unknown numbers as I only expected to hear about how I needed to pay so and so and I didn’t have extra money to give.
Reviewed Jan. 25, 2024
They are serious about helping people, they will call back if they have to. Also they will guide us step by step in order to get all paperwork done correctly; the representatives will make sure to answer any question before finishing the paperwork, I’m very happy the company representative.
Reviewed Jan. 25, 2024
I understand totally. Thank you guys so much. I feel so relieved. Can't wait to get this behind me and everyone I talk to has helped me and has explain to me word for word on how to get this taken care of. I thank you guys so much and yes I would recommend you all to my friends and family members as well.
Reviewed Jan. 24, 2024
Excellence. Explained everything about this service. Described everything thoroughly. Called me by my name and was approved very quick. Explained what to do next and how to go about getting through the process. I so happy I called. Thanks a million. It took a little longer than expected but I’m glad that I did it. XO
Reviewed Jan. 24, 2024
Everyone was super great. They answered all my questions and we even had a laugh or two. To brighten up, a not so good day and to make it a better day. I like to say thank you to all involved. I can't remember their names. But, I'm pretty sure it's on the recording.
Reviewed Jan. 24, 2024
NDR has been extremely professional in helping me resolve my debts. I am very happy that I chose this route over filing for bankruptcy. I can sleep better at night and my phone is not ringing 24/7 from debt collectors. Please contact them before filing bankruptcy, you will not regret this option.
Reviewed Jan. 24, 2024
Belal ** really made me feel comfortable in trusting the process with NDR. He was very patient, listened through my hardship and answered all my questions. I was really skeptical cause I only found reviews of people who are just starting (me included). So as far as customer service, they’re AWESOME! But as the program continues, I will update on the progress with total honesty.
Reviewed Jan. 24, 2024
Very nice and explained everything. Answered every question even when I asked more than once. Only problem so far is I asked them not to call before 2:00 pm because working but have called at least 3 times before 2:00. I don't appreciate that and neither does my boss. I have been with other companies and hope yours works better for me.
Reviewed Jan. 24, 2024
I was drowning. I was in a cycle I didn’t know how to get out of. Make a payment, max out my cards again every month, Finally I swallowed my pride and asked for help. I woke up today scared but with hope that I might actually get out of debt! Thank you Steve! You are the best counselor!! I feel like I have a partner in this and not alone.
Reviewed Jan. 24, 2024
William was very nice and knowledgeable. He made me feel comfortable to ask any questions. Towards the end of the conversation he reassured me that the program was on my side and is here to help me. I also really liked the fact that I could list a number for the creditors to call.
Reviewed Jan. 24, 2024
My associate, Shelley was amazing. She walked me through the process step by step and even created a budget for me. I like the fact that I have to approve every expenditure prior to funds being released. I found her to be knowledgeable, friendly, and empathetic. I am very pleased with this service.
Reviewed Jan. 23, 2024
My experience working with NDR. That I able to see again like I was blinded. Your teams Tyler ** and teams very help me through and your business model for all people that deserved a chance to grow in future again and see everything clearly instead darkness... Thank you so much. Best Regards...
Reviewed Jan. 23, 2024
My experience was extremely positive. It is hard to admit to a stranger that you have been irresponsible and accrued extreme financial debt. I was treated with respect, professionalism, and kindness. My point of contact (I'm embarrassed I can't remember her name) was wonderful and very knowledgeable. I highly recommend she receive acknowledgment for being an outstanding employee.
Reviewed Jan. 23, 2024
I was very impressed on how helpful, friendly, and knowledgeable the staff member Robert ** was on helping me and answering my questions. He walked me through the process of filling out all my paperwork and was very patient. I am relieved that National Debt Relief is able to help me get on the right track to being debt free. I needed this burden off my shoulders and know that now l will be able to live a more comfortable life.
Reviewed Jan. 23, 2024
Scott was so helpful as I was very worried about debt relief, but truly I think it will be the best decision. He answered all my questions. It was quick, easy and simple. I already feel better about one easy payment and being able to finally put money in my savings account.
Reviewed Jan. 23, 2024
Life comes at you fast. Good and Bad! My experience was amazing with NDR, If I hadn't found this company, willing to help me put together a plan with a time frame helping me get out of debt and make life a little easier. The Agent who worked with me was very understanding of my situation and worked to find the best plan to suit my finances. He made the process very easy and explained everything so I could fully understand how this works.
Reviewed Jan. 23, 2024
My experience with Robert was exceptional. He walked me through the process and I can say he was very patient explaining everything to me step by step. After speaking to him and enrolling I can honestly say I will sleep better knowing I'm on my journey to becoming debt free.
Reviewed Jan. 23, 2024
Everything went well. She was very helpful and nice. We came up with a plan for me and she was efficient getting me on board and signup. Paperwork went well. She guided. Me thru it and put application to bed. Ms. Shelia is a good agent and glad she gonna be a phone call away.
Updated review: Jan. 27, 2024
I am writing this review as a follow-up on my recent review of the unpleasant customer service experience that I had talking to a customer service rep regarding an offer to settle the debt of a particular account. I was initially planning to revise the review and mention that I was satisfied at the end as NDR followed up promptly with me and handled the situation correctly in the end. And they made me feel that they take customer service seriously and will act and minimize if not totally prevent this occurrence again in the future.
Original Review: Jan. 23, 2024
I just called customer service for a potential settlement offer that I received for one account and I would say he handled the situation poorly. He sounded very dominating in the conversation and could not be interrupted with what he is saying. Customer Service should always assume that customers don't know much information and should be patient with communicating to customers and willing to be interrupted. He sounded more like a teacher disciplining a student rather than someone who has patience and kindness (willing to be interrupted) with a customer. His first name is Tim. I hope that these types of experiences with customer service don't become a common occurrence and that it be corrected or improved. A good customer service person is someone who puts emphasis and importance on listening rather than talking.
Reviewed Jan. 22, 2024
Very fast response, very helpful in coming up with a solution to help me get out of debt. Time will tell if it works, would recommend to friends. They had everything set up in about an hour and a half. Hopefully will save some money and get caught up on my bills.
Reviewed Jan. 22, 2024
Shaun was great! He made it so easy to understand what the program offered and was patient and willing to answer all my questions. He explained how the program would benefit me in future. I will definitely recommend him and the debt relief program to all my people. It’s good that this program exists to help people like me.
Reviewed Jan. 22, 2024
The enroller and Customer Service Team have been extremely considerate and helpful while I setting up my account. It was not an easy decision to enroll, but they made me feel supported and reassured during the process. I am looking forward to working with their settlement team to resolve my debts so that I can eventually live debt free.
Reviewed Jan. 22, 2024
I was really impressed by the professional yet friendly agent who assisted me. Not only did he provide all the information, but he took his time to make sure I understood everything and to answer all of my questions. Although I am just starting with the program I am hoping that this level of professionalism continues.
Reviewed Jan. 22, 2024
From the very first interaction with National Debt Relief, my representative was professional and courteous. He explained the plan in detail and made me feel comfortable with the process. I now feel hopeful about my finances and looking forward to watching my progress. The website is easy to use and I feel good knowing I can contact them if/when needed.
Reviewed Jan. 22, 2024
I recently enrolled a little over $50,000 worth of debt and gentleman I dealt with his name is Matt right now his last name is slipping my mind. He made me should I say he made an uncomfortable situation feel comfortable when I felt was unmanageable. He helped me to realize this is manageable. Wonderful gentleman, great experience, answered every question I have and believe me I had a lot of questions. I feel confident with the help of National Debt Relief extension, **. That I will be on the road to success. This process was so easy maybe an hour or so. Thank you Matt and thank you national debt relief extension, **.
Reviewed Jan. 22, 2024
Debt Specialist Mr. Josh ** was very professional and very thorough with his explanation of the benefits of the program. The response time was very quick and Efficient. The conversation was very detailed, I explained to Mr. Vasquez my financial situation in detail and he broke down the whole program which best suited my journey to be debt free. I will definitely recommend National Debt Relief to anybody with financial problems.
Reviewed Jan. 22, 2024
When speaking with the customer service rep that I did Geoffrey. He made me feel so comfortable. He made sure that he went through everything. Answered all of my questions and made sure that I felt comfortable and confident in my decision to do this. And I wanted to make sure that he was mentioned in my review due to the fact that I felt he went well above and beyond, and making sure that this was the right decision for me. I am thankful that I was given this opportunity to become debt free. Thank you so very much!!
Reviewed Jan. 22, 2024
My credit score has gone down by 250 points and I get 10 harassing calls a day from banks and lenders. Yes four debts have been reduced and are being paid off but one of my credit cards was hacked and I lost $1589 out of my current account to pay off entire outstanding balance which I can’t afford.
Reviewed Jan. 22, 2024
The representative was very informative, but I have an experience the actual program yet in regards to the negotiations, but I do give it a five star in regards to the representatives. Let’s see how it goes. Once I start the program officially that way, I can give a better survey.
Reviewed Jan. 21, 2024
Raf ** was extremely helpful in explaining my plan and answering any questions I had. He was very friendly and made me feel at ease about making this decision to work towards becoming debt free. I would recommend this experience to anyone struggling with debt. They made it simple and easy to understand.
Reviewed Jan. 21, 2024
Very hard working employees. Helping settle out that I owed not much of my credit cards settled out for not even half of what they were wanting. Very happy saved me a lot of money thanks again you would be happy if you hire this company. They're worth talking to. Let them help you get debt Free,
Reviewed Jan. 21, 2024
Jonathon was the most compassionate representative I’ve ever dealt with. He helped me immensely and while I still grieve the murder of my daughter, he held my hand and walked me through this process that will be most beneficial to me starting over fresh from the debt that I’m under. He asked me my daughter’s name and you will never know how much that meant to me.
Reviewed Jan. 21, 2024
Totally made the process super easy. Answered all our questions and explained every step in detail. Very helpful and compassionate. They get what you’re going through and are there to help. When hard times come about and you feel there is no relief National debt relief will help without prejudice.
Reviewed Jan. 21, 2024
When I initially submitted for information from NDR, I was looking for a way to decrease my debt into a manageable amount, but was nervous about what that would look like. The customer service representative I worked with, Brandon, explained everything so clearly, took the time to make sure I understood and answered every question, and remained positive and supportive without judgement. Exactly the kind of support I need right now.
Reviewed Jan. 20, 2024
I had a lot of questions throughout the process and the representative carefully answered every question I had. I was amazed how incredibly patient and informed she was as I grappled with my decision to go forward or not. Finally it was completely clear to me how much I can benefit from this program. I am enrolled and I am grateful to see light at the end of this tunnel.
Reviewed Jan. 20, 2024
I am so glad I made this decision and the gentleman that helped me was kind and answered all my questions. I am so thankful for understanding and keeping me informed about the benefits and the limitations of what they could and could not help me with, this is very important to me and I respect that.

Reviewed Jan. 20, 2024
I really enjoyed the service, transparency, good explanation, good customer service, friendly and great knowledge, that I swallowed all that was explained to me. I kindly suggest keep it up. Thank you so so much. The experience I learned was awesome. I wish I had known this helping organizing before. However everything at a time and better late than never. I finally got it. I lack adjectives to describe the good service offered to me.
Reviewed Jan. 20, 2024
Rep was personable and polite. A joy to chat with her. I find that it will be easy to get onto the portal and watch my progress. Thank you sooo much for making this work thus far. It will be so nice to get a fresh start when this project comes to fruition. However, I hope that I will not have to write about my experience every time I ask for assistance. You guys are good....I can see that already. :)
Reviewed Jan. 20, 2024
I am very happy that I experience people who are experienced in what they do. I am very happy and feel very proud to work with people like you. They're great. I needed help and you provided it and you understood. And it was a pleasure to work with everyone there. Thank you so much. I do appreciate it. Anthony
Reviewed Jan. 20, 2024
Lonnie was very helpful and pleasant. I believe he will be a great help and guide me well. I look forward to becoming debt free and getting my finances under control. I really like the fact that Every time I call, I will get a real person. The future looks brighter now.
Reviewed Jan. 20, 2024
Daniel was very helpful in explaining process of debt relief and covered many scenarios to assist in well thought out plan for me. He covered all accounts that were under relief and answered the many questions I had on program. I feel he explained everything to me in terms that I was able to grasp and what meant the most to me.
Reviewed Jan. 20, 2024
We called just to see what it was all about. We got a sales representative by the name of Ishmael who is excellent. He went over all our information and came up with her payment that we could handle per month. He gave us time to think about all of this and didn’t rush us. He was friendly. He was kind. He was efficient.
Reviewed Jan. 20, 2024
Conday is the person I talked to about using National Debt Relief. He was very kind and understanding. He stayed calm all through my dumb questions. If I had questions, he answered them. He explained things pretty well. He is an asset to your company. He stayed professional and yet has a gentle voice. It seems he understood my situation.
Reviewed Jan. 20, 2024
JT was absolutely wonderful walking me through the process and explaining everything to so I could better understand. Thank you to JT and to your organization for helping me through this process. I feel like he did a great job through the whole process, and I am going to get through it and get all of my things paid and into a better place in life.
Reviewed Jan. 20, 2024
Sought guidance for debt relief, received it and financial help to regain financial accountability, very satisfied, would recommend the services of National "Debt 'Relief to someone in similar circumstances, Financial accountability is a cornerstone of our American democracy and the services of companies such as National Debt Relief provide a pathway for those in need.
Reviewed Jan. 20, 2024
When I called NDR I was totally defeated and overwhelmed by my credit card debt. Arthur, whom I spoke to, explained the program well and was kind and understanding. He was open and honest while going through the contract with me. I felt 100 times better when I finished the call. I feel great about my future with NDR.
Reviewed Jan. 19, 2024
Chris ** was amazing, patient, thorough and professional yet personable! Absolutely a GEM in your company! Greatly appreciate the time he took with me each step of the way while still engaging! I will definitely recommend Chris ** personally as well as National Debt Relief. Peace of mind for me and my family.
Reviewed Jan. 19, 2024
The representative was very attentive and knowledgeable. He (Josh **) explained various options. I am extremely thankful for his help. I think it was a wise choice on my part to use National Debt. I got in over my head with credit cards. Learned my lesson the hard way. Glad National Debt exists. I enjoyed cutting ✂️ up my cards.
Reviewed Jan. 19, 2024
My call was answered promptly. Your representative answered my questions, was honest, friendly, and knowledgeable, and after I decided to go with the program helped me fill out the paperwork online. I have never done anything like this before and had several questions and he answered all of them. I would recommend this program based on my experience with this representative.
Reviewed Jan. 19, 2024
Aaron was great to work with. He is knowledgeable about the NDR program. He pointed out things I wanted to ask about which was very helpful. I felt comfortable and knew early into the information that this was a plan for me!! I also felt the overall customer service exceeded my expectations. Thank you!!
Reviewed Jan. 19, 2024
Hello. To whom this may concern. This is my first time joining this company so to my knowledge I just don’t know how will it work. Person that I talk to Michael, ** was very knowledgeable about his information that he gave me and I appreciate all of it. Thank you.
Reviewed Jan. 19, 2024
Armida was just absolutely wonderful! She was understanding, patient and showed so much concern and empathy. In a circumstance like this you feel comfortable in knowing that your agent is truly there to help you succeed. The program was easy to enroll in and she made this process so much better. I believe she deserves a recognition. Also very grateful that NDR took the time to truly review my case and made this uncomfortable situation so affordable and easy going. I am excited to be that much closer to being debt free.
Reviewed Jan. 19, 2024
Lauren put me at ease with her kind voice. I had a lot of fear going into the debt consolidation process and she put me at ease. Lauren is knowledgeable and listens without interrupting or sounding judgmental when she answers questions. People in my situation fear judgement. Lauren showed me respect and hope. I am happy to have her as my partner in reclaiming my financial freedom!
Reviewed Jan. 19, 2024
I was contacted by your representative out of the blue, so I was taken by surprise. However, I do think your services will help me with my goal to become debt-free this year. I am worried that my credit rating will plummet as a result of enrolling in your program. How will I be able to re-build my credit rating?
Reviewed Jan. 18, 2024
Agent answered all my questions and was very polite. Was eager to help me in any way she could. Gave me very good information and how to do to correct any errors. She sent me an email that gave me all the contact information to contact and email address to sent emails to company
Reviewed Jan. 18, 2024
Very kind and compassionate. They look at every angle of your situation. I couldn't be more pleased with the outcome. I was drowning in debt and now I have relief and hope for the future. This was a very comfortable and positive experience for me. I did not feel intimidated at all and felt they had my best interest as a priority. Thank you so much!
Reviewed Jan. 18, 2024
I needed to have an account removed from my account due to unforeseen circumstances and I also had questions regarding the same situation. The agent I spoke to was empathetic and helped make a stressful situation easier. I have been extremely please with the service and support I’ve received. Emails are always promptly returned and waits on the phone have been very fast.
Reviewed Jan. 18, 2024
Sarah ** was an amazing customer service representative!! She walked me through the entire process and was very knowledgeable and helpful and very friendly!! I had to hang up my call to go to an appointment so I told her to call back in 20 minutes. She called me back in 20 minutes just like she said she would. I really appreciated her follow through!
Reviewed Jan. 18, 2024
Income was not the problem... Having to share with so many is... NDR Truly a relief... Light at the end of the tunnel is no longer a Train... Everybody lives with misfortunes... Finding Help when needed most is a Blessing... Thank You...
Reviewed Jan. 18, 2024
The agent that I spoke with, Charlynne, was very courteous, low pressure, and explained the program very well. She offered information I hadn't thought of to ask and I felt that nothing was being hidden. While time will tell if this renders the solution I expect, so far I've been pleasantly surprised with the process.
Reviewed Jan. 18, 2024
Gabriel is the 3rd rep I spoke to, he was fabulous! After our initial talk to set up an appointment, he sent me all the information via email before we even spoke! It felt like he really wanted to help. I was able to peruse the information and make an informed decision before we even spoke.
Reviewed Jan. 18, 2024
My debt analysis and enrollment was professional and compassionate. He explained everything to me with patience and accuracy. I feel confident in my decision and I have confidence I will be able to resolve issues that were overwhelming to me previously. I highly recommend National Debt Relief and their services.
Reviewed Jan. 17, 2024
Jt was awesome. Bless him. He was on the phone with me for over 3 hours and we found a plan that works for me. I recommend to anyone struggling to pay your credit cards, any loans down and are like me just making the bare payment each month call NDR. They will help you and I am so glad I did make the call. Thank you JT.
Reviewed Jan. 17, 2024
The man that helped me was so understanding of my situation and very comforting. I would recommend my friends to NDR. I feel like he was a very compassionate person. He explained everything to me in ways that I could understand. He even asked me if I had questions and answered them to my understanding.
Reviewed Jan. 17, 2024
Ismael was very very very patient with me explained everything very well on your program. I really appreciate the time he took with me. It’s always good when a company employee takes his time, our call lasted an hour and a half. Explained everything thoroughly. And made me feel at ease that my debt will be taken care of in a timely manner. And that your company is top-notch.
Reviewed Jan. 17, 2024
I was extremely nervous about calling and embarrassed that our debt had become overwhelming with increases in everything and additional medical bills and medications for my husband. Could not believe that this would happen to me. I called and was walked through the process, was approved and am now on my way to becoming debt free. I know that being debt free doesn't happen overnight, but neither did my debt.
Reviewed Jan. 17, 2024
Working with my representative from the National Debt Relief was excellent. He walked me through the process, answered all my questions, and anticipated my needs from his own experience. Michael took the stress out of the process and gave me hope that I will be able to pay off my creditors with NDR's help whereas before, with mounting interest, I never was seeing the light at the end of the tunnel. I highly recommend this service.
Reviewed Jan. 17, 2024
Your program just became a real stress reliever and probably a marriage saver. Dealing with Carlos was a distinct pleasure. He is very professional, knowledgeable, courteous and because of him I chose your program over the plethora of solitarians that I received on the internet and my cell phone'.
Fred **
Reviewed Jan. 17, 2024
My agent was the most professional anyone could ask for. Politely repeated all the information I needed and answered all of my questions clearly and without making me feel lost. I believe I was given amazing options and have a great program made that fits my goals. Didn’t take long at all and I couldn’t believe how much of a difference it made. Less than an hour of communication saved me years and thousands.
Reviewed Jan. 17, 2024
Yesterday, I finally decided to pursue help through National Debt Relief. It didn't take very long for someone to reach me, ensuring that I have proper information before signing up for the program. Mr. Ken **, thank you so much for such an outstanding call about the benefits of National Debt Relief. I wanted to also thank him for being so patient for when I had questions, and he thoroughly explains and helps me make the right decision based on the Debt I should opt in. I really couldn't have asked for a better experience from someone over the phone! I am very excited to reach the end goal with you guys so that I may have a Debt free future.
Reviewed Jan. 16, 2024
I was so relieved after talking with an agent (Armando) who explained the program with a lot of patience and was professional and completely thorough. I am looking forward to graduating. I am so glad I called. I had been praying for a way out of my debt. Thank you so much!!
Reviewed Jan. 16, 2024
Caliph **. He went above and beyond for me. He explained everything thoroughly. He was so kind. Also asked if I had any questions. He explained them to me. He always make contact with me with by telephone, voicemail or by email. He made this difficult experience very pleasurable and easy. I would highly recommend him to anyone. He is such a valuable and wonderful employee.
Reviewed Jan. 16, 2024
Excellent and professional work, 4 months in the program with excellent results... Everything is going as promised at the beginning of starting my financial freedom…. I recommend it and I rate it with 5 stars for what I have done in my case, I recommend it and I rate it with 5 stars for what I have done in my case.
Reviewed Jan. 16, 2024
Great, streamline intake session was smooth. We had great help along the way. They reached out when I forgot about it via email which was a great help. I found this service via my ADP benefits making it more secure. I highly recommend this service as we will be able to become debt-free really soon.
Reviewed Jan. 16, 2024
I didn't know what to do about the debt I had. I was in financial distress and this program is working out for me. Thank you so much to everyone who is caring for my debt. Without them, I don't know what I would do. I can breathe again. I highly recommend this program.
Reviewed Jan. 16, 2024
I had a few questions about my accounts on the portal in regards to a few text messages I received with pay off amounts. Also, how to add another credit card from my credit report for qualifications. The lady responded very well with answers to these specific questions that I needed to hear.
Reviewed Jan. 16, 2024
Very nice person took information. Took time to explain forms and what I needed to do to start process. Helped with information to make sure it was done right. Gave information if I needed any questions answered. Gave phone number to customer service. Person knew what they were doing, thanks.
Reviewed Jan. 16, 2024
Best decision I made using NDR. The agent I spoke to was great and put me at ease during the entire process of getting started. I feel my stress levels have lessened. I would recommend this program to anyone I knew that was having the same credit issues that I was having.
Reviewed Jan. 16, 2024
The representative Alvaro was very helpful. I have never felt so at ease talking to someone about my finances. He assured me that everything is going to work out in the end to better my future. I would recommend anyone who is having a hard time catching to make that call.
Reviewed Jan. 16, 2024
Nate was very helpful and understanding of my situation and went above and beyond to help me. He explained every detail and answered all my questions. I was on a cellphone and kept losing signal but he didn't give up on me. He is very considerate and very knowledgeable of his job. He explained everything so that I understood.
Reviewed Jan. 16, 2024
Taking care of debt, and organizing a plan for the debt, is a sensitive subject. But Shane was very knowledgeable, and most of all easy to talk to about the matter. He did a great job helping me, and I’m relieved. Thank you Shane!
Reviewed Jan. 16, 2024
I was very happy with the people I spoke with. They answered all my questions I ask and made the answers very understandable. And most if all extremely polite. After speaking with them they made me feel much more comfortable about what I was doing. I felt at first I may be making a wrong decision but I feel much better now.
Reviewed Jan. 16, 2024
Saddled with a growing mountain of credit card debt - due to a variety of unplanned circumstances that had exhausted both our retirement and rainy day resources - we turned in desperation to National Debt Relief for advice and help. Our assigned Debt Specialist, Williams **, walked us through his company's various services, efficiently analyzed our specific situation, and came up with a solid plan to make us financially whole again. It was a pleasure to work with such a knowledgeable, patient and caring professional throughout the plan review and enrollment process. We enthusiastically recommend him and this company to anyone finding themselves in similar circumstances.
Reviewed Jan. 15, 2024
Jeff our Counselor was really knowledgeable & helpful. If he didn't know the answer right away, he was sure to ask, to make sure me & my husband felt reassured. With the high interest rates right now on loans & credit cards, everything got so overwhelming for us! Excited to see what they can do to help us.
Reviewed Jan. 15, 2024
Travis ** is awesome. He helped me so much. I was on pins and needles. And he took all my worries and stress away. I'm so happy he's the agent that helped me, get my life back on track. I can relax and actually get some sleep instead of staying up trying to figure it out on my own. He explained the process very well and helped me figure out the best option for me.
Reviewed Jan. 15, 2024
I was notified via email and text message. Debt settlement is emailed directly to me. They show the breakdown of payments and due dates and all I have to do I click to accept. No need to make a phone call or talk to anyone. Everything resolved in one click. Super convenient. Super easy.
Reviewed Jan. 15, 2024
He was super helpful and described every aspect of the program. He shared the positives and the negatives of the program. I am hopeful that will help get us to where we would like to be financially, but it was nice to have someone who didn't make us feel ashamed of where we are.
Reviewed Jan. 15, 2024
Williams from National Debt Relief called me and he was able to get everything set up in a fast manner, and able to get my estimated savings down by over $10,000. Highly Recommend National Debt Relief if you are having financial hardship and wanting to get out of debt faster.
Reviewed Jan. 15, 2024
My experience with National Debt Relief was awesome. The entire time, I never felt rushed or unsure of what I was doing. She was very patient and helpful with all my questions and was able to make me very satisfied with the results. This is going to change the way I live moving forward.
Reviewed Jan. 15, 2024
It was great, I was dreading talking about my problems to a stranger but Hailey was awesome. She made feel like a friend and was very through with everything she took the time to answer all my questions and was very considerate. I feel I will be able to now afford to retire before I die.
Reviewed Jan. 15, 2024
They took so much off my shoulders. I would recommend them to anybody. It was so easy. They did all the work. Thank you so much National Debt from the bottom of my heart. You made me feel like I can live again. Thank you again so much. I didn’t know where to turn. My mother actually gave me their number and help me do this. They took over the rest. All I did was make the phone call. Thank you again.
Reviewed Jan. 14, 2024
I just wish you would get in touch with my creditors instead of me having to deal with them let them know I’m on debt relief. Other than that I was well informed and I hope everything works out for me so I can get out of debt as soon as possible.
Reviewed Jan. 14, 2024
Very helpful and very professional and patient. Guided me through every question. Help me understand my rights. Stay on the phone till I was able to answer every question. Explained all all steps to this program told me what the exact amount would be every month so I can understand how it would help me find financial for. You understood my situation completely and went beyond to find ways to help me because I am in a fixed income. I’m looking forward to the future when the National Debt helping me I can see the light at the end of the tunnel and thank you very much.
Reviewed Jan. 14, 2024
I called to talk to a different agent but he was no there. Sunny took my call. We talked for at least an hour or so and my emotions were very high. Sunny was very calm and caring and talked me down from my cry. All the time explaining that most people felt the same. It was the first night I slept in years. Thank you NDR and especially to Sunny.
Reviewed Jan. 14, 2024
I’ve just enrolled, they were very helpful and friendly through the application process, I was not rushed into there program, also there is no start up fee, on the row track of becoming debt free…. I would recommend them before filing for bankruptcy…. Thank you National Debt Relief. You have been a big help.
Reviewed Jan. 14, 2024
Staff very friendly and helpful. Very understanding of the situation and was able to offer options and gave me time to inquire and ask more questions about the future and how doing this could help or hurt my financial status. Provided contact information and allowed me to work with one person not multiple people.
Reviewed Jan. 14, 2024
Marc asked good questions and listened to my answers. He explained what could happen and why it would benefit me. He was clear about explaining why a certain feature could be available, but was or was not helpful to my situation. I was hoping that the debt relief would save me more money, but I am satisfied with the savings that it will provide for me.
Reviewed Jan. 14, 2024
My husband and I heard great things about National Debt Relief from a family member and after drowning in debt we gave them a shot. Michael was fantastic and answered every question we had. The customer service is PHENOMENAL! We were congratulated on our debt relief journey and we feel a huge blanket of support from Michael. Don’t wait on contacting, you will not regret it!
Reviewed Jan. 14, 2024
I am very happy with the experience had with the counselor yesterday that helped me with the debt relief process to get me debt resolved. Mr. ** was very experienced representative, and he explained every detail of the program and make sure if I had any questions and he answered for me. Thank you Mr. ** and National Debt Relief. I feel a peace of mind now.
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