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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 35 Reviews 6435 - 6635
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2024

    Blake B was so helpful throughout the entire enrollment process. He took all the time I needed to, to answer my questions and make sure I was comfortable with everything. He was sure to call me when he said he would and he was easy to reach when I needed to.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2024

    My experience was wonderful and timely as what I was hoping to get was accomplished. Your customer service is one of the best and will recommend National debt relief to friends and every other person that needs help. Thanks for the service rendered me today and will continue recommending national debt relief to all customers.

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    Staff

    Reviewed Jan. 4, 2024

    It was a pleasure to have Jenni assist me with resolving my debt. She was very helpful and fun to chat with. I want to thank National Debt Relief for Jenni. She was very pleasant and did a terrific job helping me with my debt. I want to also thank National Debt relief for having Jenni who’s my debt specialist to help me solve all my debt problems.

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    Staff

    Reviewed Jan. 4, 2024

    Josue Guzman was a professional, extremely knowledgeable and patient when dealing with me especially when having to explaining things multiple times. Most portions of the process were very well explained! Thanks for a truly well managed process! This program will truly help my family make it thru this time in our lives which would have been next to impossible without it.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2024

    He was very helpful and knowledgeable. I understood everything he went over with me. He made it easy for me. I shall be referring anyone that needs help with their debt consolidation to please give them a call. Young man was very polite and courteous. Patient. Now that I have completed the program, I feel a little bit more eased, knowing that I don’t have to pay so much out at the end of the month.

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    StaffHonesty & Transparency

    Reviewed Jan. 4, 2024

    Michael V. was excellent. Very professional honest and to the point. I felt confident that I made the right choice. Very easy process. I got a full understanding of the process. Excellent program and I advise anyone who is in debt over their head to look into this debt relief program.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2024

    Lauren was professional and knowledgeable on all aspects on helping me obtain to where me and my family need to be to relieve stress from debt. I would recommend National debt relief to friends and relatives. I am very glad I made the phone call after seeing a commercial on the television and my results were exactly as those in the commercial which confirms that you're the real deal. Thank you.

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    Staff

    Reviewed Jan. 4, 2024

    Ben was very thorough in his work when dealing with me. I felt like he lifted the world off my shoulders. I no longer feel like I was going down and had no way out. For that I am extremely grateful. Thank you for all your help and support. I would recommend this to everyone.

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    StaffRates

    Reviewed Jan. 4, 2024

    The folks at National Debt Relief are committed to helping you achieve financial peace of mind. They are extremely professional and courteous and have your best interests at heart. The individuals whom I dealt with provided great insight and seemed very eager to help me achieve my goals of getting out of debt and getting my life back.

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    Verified purchase
    StaffFollow-Through

    Reviewed Jan. 4, 2024

    Paul was extremely professional and kind at the same time. His kindness helped me follow through with the program. I believe this is one of the best programs to get out of debt. In stressful situations people need kindness and that made my experience exceptional, because Paul was kind and professional at the same time. We need more financial advisors like Paul!

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    Staff

    Reviewed Jan. 4, 2024

    I talked to Valerie and she was very polite and professional and explained everything to me and answered any questions I may have had. She made me feel calm and at ease and now my worrying is gone. And the time she gave to pay off wasn't bad at all. I'm very pleased.

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    Refunds & PayoutsStaffBilling

    Reviewed Jan. 4, 2024

    I was a little nervous when I started the process, but EJ my agent was very reassuring. He then proceeded to tell me about the company, how they work. I felt a lot better. We went through each step. He was very very helpful. I feel such relief to know I have a way to pay my bills without filing bankruptcy.

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    Staff

    Reviewed Jan. 4, 2024

    The enrollment process was so easy. John was very easy to talk to. He is very efficient and responsive. He communicated with me on every step of the process. I feel confident that this will help relief my debt but also prepare to be better financially cautious in the future.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Jan. 4, 2024

    I had a lot of debt due to being on social security and using credit cards. Things kept getting worse and one day I saw an advertisement for NDR. I called and the person I spoke with gave me a solution right then. I had instant relief mentally knowing I could be debt free in just 41 months after owing $37,000. The representative was friendly, understanding, and efficient.

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    StaffBilling

    Reviewed Jan. 4, 2024

    Pay off credit cards. They will work with you. Very good people. I would reminder to everyone that needs help with debt. They will walk you step by step and make sure you understand from start to finish. I recommend to everyone that needs to get back on the right track

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    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Jan. 4, 2024

    When I signed up, I specifically asked him what they would try to settle for and they told me they were going to settle for each individual amount I enrolled with. It has not been the case. They told me to stop paying any of the creditors so thousands of dollars of fees have been added. The company has told me on more than 8 occasions they are negotiating the original fees or with all fees. Not very consistent. I write a review, they reply, "Call us." I do and get the same answers from different representatives. Then they tell me I am eligible to end the program with a loan with their "parent company". As told by their employee. So instead of approximately 42 months, I could leave their program, pay longer with more than likely a high interest rate. Now how does that help?

    21% settlement fee on the balance with interest and penalties, not what you enroll with. Now remember they tell you stop paying the creditors too. So that credit that was originally 10k when enrolled incurred fees. They negotiate to 9k and charge you 1600. So you're Now paying 11600. Where is the saving??? Not a good company. Beware. Work with your creditor. I should have paid the 40% the creditor offered. Instead Now I pay more. They didn't even use that offer the creditor offered because they would lose money. This is my experience

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    StaffBillingLoan Process

    Reviewed Jan. 4, 2024

    Ms. Jay ** helped me understand all the ins and outs and was very patient with me as I asked questions. She understood where I was and was supportive and encouraging. I had 7 credit cards and a loan. I really came to understand compounding. I feel I will be successful on this Program! Thanks NDR!

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2024

    The process of signing up was very simple and stress-free, so a lot of my anxiety was alleviated. Jim was very kind and patient; he remained informative and reassuring during the entire signup. I’m looking forward to resolving my debt and having a fresh start to rebuilding my credit and regaining better financial health. ~M

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    TechStaffBilling

    Reviewed Jan. 3, 2024

    According to the way the program is designed to work I was the perfect candidate to get out from underneath all of the debt that I had accrued and William was good enough to help find a solution to it for me. I fell under the guidelines for debt consolidation. We walked through the entire process in which he explained everything to me completely and totally and I agreed with everything that was stated and the contract was signed. I've already contacted the high limit credit cards and let them know for the payments will be made and that I am not to be contacted but yet a cease and desist order was issued.

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    Staff

    Reviewed Jan. 3, 2024

    I wasn't sure about this type of program at first, but everything was explained to me thoroughly by the representative, and all of the questions that I had were answered. After we were done discussing my options, I felt confident in my decision to choose this company, and I would recommend it to anyone who needs help with their debt..

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    Staff

    Reviewed Jan. 3, 2024

    The service I’ve gotten was outstanding. He explains how this service works which makes it easier for me to make the final decision. He was very knowledgeable, informative, and very professional. I’m more confident now to get my finances in line and to get out of debt. I am very pleased with the services I got and I will definitely recommend this service to anyone who has in the same financial situation.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2024

    My rep was extremely thorough and patient with me. Very kind and excellent customer service skills. After going back and forth on how to handle my financial burden, she helped me realize that I was making the right decision going forward with National Debt Relief. I look forward to working with her on the journey to become financially free. Ten Stars *****

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    Punctuality & Speed

    Reviewed Jan. 3, 2024

    I have been worried about how to get myself out of debt. The person who assisted me thoroughly summaries the guidelines to where I understood. I have had my mother apply for the Debt Relief Program. She was very satisfied with getting out of debt. For me I can not wait to get out of debt.

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    Customer ServiceContract & TermsStaff

    Reviewed Jan. 3, 2024

    My Experience with the customer service was very professional, Daniel was very patient, respectful and explained the process with me and how it work for resolving my problem, I would definitely recommend anyone to this program, I am happy that I am enrolled in this program and will keep up my agreement. Thank you.

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    CoveragePunctuality & SpeedStaff

    Reviewed Jan. 3, 2024

    The process was quick and smooth, and representatives were extremely knowledgeable and detailed. The key details covered in the finalizing process made me safe and secure in my choice to go with National Debt Relief. The care that was taken by the representative makes me firmly believe that this process will be what I need to ensure my debt consolidation goals will be achieved.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2024

    I am so thankful to y'all, when I didn't know where to turn you were there for me.. You helps me pick my life back up and back in the right track.., The gentleman that helped me was so nice, not once did he make me feel bad about my situation.

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    Staff

    Reviewed Jan. 2, 2024

    Mrs ** was a great help to me. She explained it good where I could understand it and she was very patient with me and I want to thank her for helping me and yes I would recommend to a friend anytime and thank you Debt relief for helping me and Mrs ** was very nice to me at all time.

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    Verified purchase
    Customer ServiceRefunds & PayoutsBillingLoan ProcessRates

    Reviewed Jan. 2, 2024

    I called and talked to Daniel about needing to to try and get my monthly payments lowered. I explained that my husband passed away and I lost his income and that I only have my retirement and SS. I have been able to pay my bills but it doesn’t leave very much for groceries, etc. He was able to get me a loan which reduced my payment, length of loan saving me quite a bit in interest. This has given me much needed breathing room. Thank you Daniel and NDR team.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 2, 2024

    Joseph did an excellent job understanding my situation and clearly communicating my options. When the first one was unavailable, he got back to me right away to discuss the remaining ones. While I was a bit stressed, as debt often does to me, the clear information and honest answers to my questions really but me at ease. I am feeling better than I have in quite a while, knowing that National Debt Relief is working to help me get out of debt!

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2024

    Service Representative, Kaiya, was fantastic! She explained the benefits of this program in a professional manner and was very helpful and empathetic. The whole process was easy and Kaiya answered all my questions. I was able to reduce my debt, and within two years I will be debt-free! National Debt Relief definitely exceeded my expectations! I would recommend this program to anyone 100%.

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    Staff

    Reviewed Jan. 2, 2024

    TJ B. saved my life. It may just be debt relief for some but for once I see the rainbow coming following my storm. This is the most relieved I’ve felt in years and TJ got me taken care of in less than 45 minutes. TJ made sure that I understood all that was happening but most of all, gave me the steering wheel to decide what I wanted to happen. I will recommend his services to anyone who will listen.

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2024

    Horacio was kind, thorough and comforting while explaining this process to me, talking about finances is personal, especially when you’re behind, asking for help and feel like you personally failed yourself. Not only did I not feel judged but I felt safe and that’s priceless. If you’re feeling overwhelmed, lost or stuck like I was, their options will help you immensely, I couldn’t recommend it enough.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 2, 2024

    My rep Keenan was very helpful and knowledgeable. He never made me feel bad about my financial situation and made sure I had no questions left unanswered! Also he made time for me even when it was the holiday season and everything was so busy. Communication through email and phone was appreciated because of my busy lifestyle with kids and appointments.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 2, 2024

    Jeffery was very nice and knowledgeable. My only complaint was that he should have told me the registration would take almost an hour. I had plans and he could have called me back. I will wait to see how this all goes before saying more. I do not like the fact that I have to contact creditors to give them your phone number. For 25% fee, NDR should do that.

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2024

    Russell & Loretta were such an amazing helpers. They made me so relieved once it was all over with. Russell explained everything very well. Even afterwards he would make sure I understood and if he felt like I didn’t he would go into more detailed until I did. I felt very comfortable with him handling my situation. I’m so thankful and blessed to work with people who actually want to help me in a huge time of need.

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    Staff

    Reviewed Jan. 2, 2024

    Just enrolled, too soon to recommend anyone. Let's see how I goes with me first before I do so but the agent that help me was great and very, very knowledgeable so that's a great start. I will see if all my problems get solved or not but everything is looking good from here and like I said the agent that works with me was very good and knowledgeable and I would recommend her to anyone. Thank you for your time. Don't know what else to say so we'll see how it goes

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    StaffHonesty & Transparency

    Reviewed Jan. 2, 2024

    I had a great experience while working towards finding a way, through NDR, to help me gain back the freedom and control of my finances. Things have gotten to the point where I needed help and John ** was not only incredibly helpful, but also compassionate about what has happened leading up to me needing assistance with NDR. I could honestly tell that he truly cares about helping those who have fallen on hard times and when my application was first denied he did everything in his power to work towards it being accepted. I cannot speak enough of his praises and hope that whoever is in need of your services will be lucky enough to have John as their representative. Thank you so much again!

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    Refunds & PayoutsStaffBilling

    Reviewed Jan. 1, 2024

    Dear Reader, I am very happy I chose National Debt Relief. Now I don't have to worry about how I will pay my bills. Derek was very informative and patient with me. I would recommend this service to anyone experiencing the problem of paying their bills. I couldn't go through another year worrying about how I was going to manage my credit card bills. I'm so happy I took this final step to help me

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    Verified purchase
    Staff

    Reviewed Jan. 1, 2024

    Jerry was very knowledgeable and very patient with all my questions and reservations regarding consolidation. Also answered my many questions thoroughly on how the process. Works. I will definitely be sharing this information and referring my friends should they need help. Hopefully I will be debt free by the end of the year. Thank you very much.

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    CoverageStaff

    Reviewed Jan. 1, 2024

    Harold explained things very clearly and made sure I understood and was very helpful in looking out to help me. Lot of people wanna rush. He didn't. He made sure everything was covered and completed. Best experience I have had to help me so thank you. Not many today take the time. He took to be able to resolve and save me the much needed money that he saving and explaining the payback process and everything.

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    StaffBilling

    Reviewed Jan. 1, 2024

    I am excited to get started solving my unmanageable credit card debt. Andrea made it so easy to understand and get started. Even though I asked questions till I understood the program, she was patient with me and guided me through the process. I now have hope that I will be able to get my finances under control having been laid off from a job I had been in for over 10 years. National Debt Relief has a solution that I am hoping will be very successful.

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    Staff

    Reviewed Jan. 1, 2024

    I am so relieved from making the decision to use this program. The process was easy, everything was explained in a way I could understand. I was made to feel unashamed of the situation I felt ashamed about. Could not be happier! Financial Freedom is in my future with the help from National Debt Relief. They have also provided me the tools to stay that way.

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    Staff

    Reviewed Dec. 31, 2023

    The gentleman that helped me was very thorough and patient with me. Very helpful. His name is Derick **. I am pleased so far. The whole process went very smoothly. Everything was explained to me in a manner that was easy to understand. At this time I would recommend this agency to my family and friends. I was given information and numbers to use if I had a problem or needed questions answered.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2023

    My experience was great, Scott ** was truly exceptional in every aspect of the job.His patience was great, his understanding of my needs was so very understanding. His attitude and professionalism was clearly demonstrated through our entire process. I simply can’t say enough of the great experience I had with this one of a kind employee.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 31, 2023

    Very Simple Process to Simplify One's life. A simple call can change your life for the better that day. When your bank would not help you find a solution, National Debt Relief does. There's so many programs online, but National Debt Relief is the best by far. They are very transparent & helpful from the moment they answer the phone.

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    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2023

    Angel was the best. She was detailed, had answers to all my questions (and I had a lot of questions). I don’t believe nothing on tv and was skeptic about program. However, I was at wit's end and needed help. I am so relieved. The process was a breath of fresh air. I can’t wait to graduated and see it results. Stay tuned…

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 31, 2023

    Luke was very helpful. He was patience with me cause I had to stop a few times during our conversation so I could change my 2 years old diaper. Luke explained to me very clearly. He also gave his number to call him if I needed something. I called him later that day and he answered right away.

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    Staff

    Reviewed Dec. 31, 2023

    Sheena ** was incredibly helpful in getting me set up within the program. I felt seen, heard and well taken care of. She explained everything thoroughly and in a way I could easily understand, and she was very kind a friendly. I am looking forward to being a part of the program and getting my life back. I feel like I’ll be able to rest well tonight.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2023

    Agent was very helpful and knowledgeable. Made sure I understood everything before we ended the call. Got back to me with answers in the time that was stated. Made sure I knew where to call if I had additional questions. Nothing more to say. I felt like he cared about how I was feeling and it helped calm me down.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2023

    Excellent experience from representatives. Efficient, kind, courteous, no pressure, informative, flexible, knowledgeable, friendly communication. Great customer service and customer support and care. Helpful, took time to explain the process and how it works. Easy to understand and good communication and good customer support. Would totally recommend to friends and others.

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    StaffBilling

    Reviewed Dec. 30, 2023

    They looked at my circumstances and my finances and found a way to help me with my credit card debt. Small monthly payments and they deal with the credit card companies. It was a very easy process. The person that assisted me was very knowledgeable and helped me through the process.

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    StaffLoan Process

    Reviewed Dec. 30, 2023

    Our councilor Raymond was very helpful and made the setup process as painless as possible. He was empathetic to our situation and did not judge us for our mistakes. If anyone else has a similar situation, I would not hesitate at all in recommending National Debt Relief! They are understanding and very helpful. The whole process took about an hour from start to final approval. Raymond even sent me information on different options for my student loans which was very helpful.

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    Staff

    Reviewed Dec. 30, 2023

    From the beginning to finish all personnel friendly, patient and knowledgeable! My agent was very helpful and patient with helping me with questionnaire and electronic signing. He helped me see the whole picture without making me feel that I was a financial failure! Brazil kept me informed throughout the whole process and made sure I understood.

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    Staff

    Reviewed Dec. 30, 2023

    Jimmy ** was such a great help and so kind! He made the process easy and it felt like I was talking with a friend. I appreciate this so much as getting into debt is such a humiliating thing. I appreciate him! Look forward to getting out of debt in this new year!

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    Staff

    Reviewed Dec. 30, 2023

    We had questions on how the debt consolidation program worked, the rep helped us by explaining everything that was involved. He answered every question we had regardless if we asked the same question a lot. He was very knowledgeable and made us feel better about taking this step to help us reach our goal of getting out of debt!

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    Staff

    Reviewed Dec. 30, 2023

    Mr. ** was very attentive in going through the overall program, strategies, protections in place and availability. The detail plan that maps an attainable destination that make sense for my financial situation to allow me a fresh start once the program is completed. I appreciated that he had spent well over 2 hours going through all my questions, thanks! I wish this never happened to me that brought me to this situation. Scammers is on the rise and NDR is a glimpse of light in form of a helping hand.

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    Staff

    Reviewed Dec. 30, 2023

    To save money to my dedicated savings account to be able to pay off my debt once there is enough funds available. NDR will negotiate in my behalf with the lenders so they could lower the fines or penalties. I'm so relieved that this program is going to help ease my burden.

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    BillingTransparencyCommunication

    Reviewed Dec. 30, 2023

    Since working with National Debt Relief over the past 3 years, they have settled 12 credit cards thus far. I have only 1 left, which I'm sure will be settled in 2024. The company has always kept me updated on my status, resolutions, and answered any questions I had in a timely manner.

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    PriceRates

    Reviewed Dec. 30, 2023

    After you add your fee in atop the settlement basically comes out to same price as the original debt. Should just settle some on own on some acct they give me better offer than you but as long as it’s settled. Next time go somewhere else if this happens. Bye

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    National Debt Relief
    Response from National Debt Relief

    Hello,

    Thank you for reaching out to share your feedback. A member of our client success team will be reaching out to address your concerns.

    Regards,

    National Debt Relief

    Verified purchase
    TechStaff

    Reviewed Dec. 29, 2023

    The program was explained in great detail. I was not pressured to make a decision instantly. Very professional organization. I would recommend them to anyone struggling to recover from this financial nightmare caused by our government. The representative prepared me for the lengthy contract and painted a pictured of what I would have to expect to complete the contract.

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    StaffBilling

    Reviewed Dec. 29, 2023

    Great from the start! Helped me out tremendously, I got way over my head with credit cards, I could not keep up with them so when these guys got involved they Helped me pay off most of my credit card debt. Always attentive and extremely helpful!

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    Staff

    Reviewed Dec. 29, 2023

    I felt very comfortable speaking with the representative. He made me feel hopeful that my issues could be resolved and I felt confident in the experience of the company. Thank you for your assistance at this very difficult time. I would highly recommend this company as I was treated with courtesy and respect..

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    StaffBillingLoan ProcessTransparency

    Reviewed Dec. 29, 2023

    My experience with Stephen was excellent. He was very patient, very clear, and very transparent. I really appreciate him. The program seems very doable. I'm just starting out but setting this up dropped my monthly payments from 1900.00per month to 250.00. This makes an incredible difference in my day to day. I would specifically suggest ND to anyone struggling with payday loans. I would also recommend it for anyone struggling with private loans.

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    Verified purchase

    Reviewed Dec. 29, 2023

    I worked with Harry and he was great, answered ALL my questions even multiple times as I was skeptic at first but as days went on he eased my mind and now I’m excited to get this started and finish the program with a great outcome. I would refer NDR to anyone.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2023

    Had everything explained from my agent and all was clear. She was very kind and response all my doubts, highly recommended!! I'm thankful for your kind attentions, we will be looking forward for any further steps to be taken!! I will recommend to all my friends and family to contact to National Debt Relief if they need help with them debt!!

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    Staff

    Reviewed Dec. 28, 2023

    He thoroughly explained the process. Professional and represents your profession well. I have never imagined needing a service such as this but thankful for a company representing me in my most vulnerable time. Would highly recommend the service.

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    Staff

    Reviewed Dec. 28, 2023

    A huge Thank You to Mario ** for helping us through a rough spot. He listened, asked necessary questions then made recommendations and helped us set up a plan that would work for us. He explained items each step of the way. He is a true asset to your company.

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    Staff

    Reviewed Dec. 28, 2023

    Tim ** was the representative that worked with me. I cannot say enough good things about him. He was professional, informed, compassionate. I give him a 10 out of 10. He helped me make an informed decision and went out of his way to make the process go smoothly. I hope you realize what an excellent employee you have in Mr. **.

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    Punctuality & SpeedStaff

    Reviewed Dec. 28, 2023

    I was assisted by Zachary ** who was very helpful and patient with me. I was very surprised that my debt relief program could be completed so quickly. From the time I submitted it, we were able to complete the process less than two hours later. He was extremely communicative about what to expect and the process of how NDR works.

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    Customer ServiceBilling

    Reviewed Dec. 28, 2023

    We are very pleased so far. My only regret is that we didn’t start this process a long time ago. I’m looking forward to being out of debt and being able to live not strapped down by the credit cards. The process has been very manageable. The customer service has always been terrific. Every time we’ve had any questions. I would definitely recommend this to a family or friends.

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    Reviewed Dec. 28, 2023

    I tried working with other debt companies but they didn’t include all of my unsecured debt so only made my situation worse. Working with National Debt Relief has been a great experience. They have made sure to explain how the program works and how to get the best results to become debt free.

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    Staff

    Reviewed Dec. 28, 2023

    Very courteous and kind person I spoke with and very professional service and very caring and make sure you get everything explained to you before you make a decision on what to consider with your debt. I thank the representative for handling my debt very professionally. I will send a friend if I hear of any friend that needs a debt relief program as well as I did. Thank you so much for all the help.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 28, 2023

    The customer service representative gave me a quick and easy idea of what my commitment to the program would be, and also how much I would have to pay for the services in the end. I was also very impressed with the agent's professionalism over the phone. Would recommend! Five stars!

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    Customer ServiceStaff

    Reviewed Dec. 28, 2023

    Jerry was my advisor and the one to help me, explained everything very clearly to me and I was very very pleased. I actually backed out of this program over a year ago and now I’ve returned because I’ve done some other research and I found out that this is the best way to deal with any deep debt that you have. Again, thank you Jerry for being my advisor and guide me through the right steps, I am so relieved that I called.

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    Customer ServiceStaffRates

    Reviewed Dec. 28, 2023

    Pam ** helped me make the process go smoothly and seemed to really want to help me with my situation. She took an interest in how I got to the point that I am at as far as finances. She made what was a hard decision on my part simple and easy. When I was done with the phone call I felt the weight of the world had been lifted from my shoulders.

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    Customer ServiceStaffBilling

    Reviewed Dec. 27, 2023

    I recently worked with Nicole to enroll one of my large credit card debts with National Debt Relief. She was an amazing customer service representative to speak with, both days I spoke with her. Nicole was not only pleasant to chat with, but she chuckled with me as I shared some funny stories about my current awful financial situation. She is truly an asset to your organization! I hope you realize what a gem you have in her. Thank you to her and your company for your considerable help.

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    Staff

    Reviewed Dec. 27, 2023

    Christine was very friendly and kind when speaking with her. She explained everything concisely and well and made sure I was aware that I could take time to calm down when in such a stressful situation. I just started the process and it seems unbelievable that there might be a light at the end of the tunnel, but I have faith that it’ll work out.

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    Staff

    Reviewed Dec. 27, 2023

    If you need help with your finances, they are the one to use. Easy. And they are the top in their business. They helpful to get you the best offer out there. I had 3 family members use them too and gave a good review. Larry ** is great to talk to and listens to you.

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    Sales & MarketingStaff

    Reviewed Dec. 27, 2023

    Perfect. The lady that helped me was very helpful. She was wonderful. She was polite. Courteous. Had a lot of patience with me. I enjoyed working with her. She is an asset to your company. She was great. I enjoyed working with her. She’s an asset like I said to your company. I hope all your people are as good as what she is and can help with the other people that are in my situation like I was. Thank you very much for your advertisement on TV. It helped me to make the decision to get help.

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    Customer ServiceTimeliness

    Reviewed Dec. 27, 2023

    I was on the verge of a breakdown, when I spoke to Ken, within minutes I knew that I did the right thing. I have been through a terrible year and a half, my husband dying and losing my home, I am so grateful for that call, a friend recommended this to me. I will be forever grateful.

    Diann **

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    Staff

    Reviewed Dec. 27, 2023

    I was very hesitant to find out about this program but I was very impressed with the process and the knowledge and expertise that Melinda had. She is very good at her job! She guided me through the whole process in a professional manner. I would definitely recommend this program!

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    Customer ServiceStaff

    Reviewed Dec. 27, 2023

    National Debt Relief has helped me so much, with paying down my debt, in the short time that I have been working with them, I am completely satisfied and glad for the help from NDR. I wasn't able to do this on my own. When I heard about National Debt Relief, I called the number right away and started lowering my debts. So far, I am so satisfied with the help coming my way. I am less stressed.

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    Punctuality & SpeedStaffTimeliness

    Reviewed Dec. 27, 2023

    After I filled out a brief application online, I was contacted by James ** within minutes. He has several questions for me about my debt, my spending habits, and what I was wanting to accomplish. He carefully calculated what I was spending per month and was able to set me up with a plan. James informed me of my options and walked me through the application process. It was a great experience and he was a great help. He gave me contact information in case I had questions later.

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    Customer ServiceStaff

    Reviewed Dec. 26, 2023

    Nothing but good things to say about Douglas **. He was so kind and knowledgeable to us. He made this experience very easy, I had quite a few questions and he did such a great job making me feel good about them. He answered each one and even gave me more information on the subject. I so much appreciated his attitude towards me. Thank you Doug.

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    Staff

    Reviewed Dec. 26, 2023

    Leonardo helped me understand the program and what I needed to do to get help. I feel so much better about finally seeing an end to my debt. I really would recommend National Debt Relief to all my friends and family who may need help. It was easy to apply and sounds easy to do.

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    Customer ServiceStaffRates

    Reviewed Dec. 26, 2023

    Tara was very professional, knowledgeable, friendly. She explained and encouraged any questions I might have. She provided patience and helped me greatly with understanding. She shared all about the company, their worthiness, rating with agencies. She explained the different ways to accomplish goals I might have in mind. Knowing personally this something I’ve considered for awhile. I did feel reassurance and much relief after completing the process. I have to say my experience with customer service these days is not always pleasant. Many times answers given are vague. I didn’t experience any of that today with Tara. Thank you.

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    StaffTransparency

    Reviewed Dec. 26, 2023

    Overall the process was very easy and only took a little over an hour. Chris guided me right through and was very personable. He really made me feel comfortable, not like I was talking to a robot. Five stars for sure for that and his clear explanation of the application and program process.

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    Staff

    Reviewed Dec. 25, 2023

    Sean ** is amazing! He helped me through the enrollment process with ease. He took his time to make sure I understood everything. Very professional and caring. I would recommend his services to anyone that needs help getting their finances back on track. I hate that I won’t be talking to him again but I appreciated his kindness and understanding.

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    Customer ServiceStaff

    Reviewed Dec. 24, 2023

    Bryan was outstanding. He kept calling and following up with me on things I needed to know. That was helpful in me finalizing my decision. I’m grateful for the opportunity to have this burden lifted off me and my family so we can begin to enjoy life again without being stressed over living from paycheck to paycheck.

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    PriceStaffBillingRates

    Reviewed Dec. 24, 2023

    Very happy with Reynaldo (Ray) and his time explaining things and reassurance - he took time on a Saturday to talk me through everything! I am very relieved for the help of National Debt Relief so I can rest better at night and not feel like a hostage to my credit cards that charge terrible interest!!

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    Staff

    Reviewed Dec. 24, 2023

    I was trying to figure out how I could ever climb out of the debt hole I was in and for years haven’t had any success. Michelle ** was compassionate, knowledgeable, friendly, and most of all so incredibly polite and helpful!! I am so excited for the chance to breathe again, save for my future, and provide for my family. Thank you so much for this gift!

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    Staff

    Reviewed Dec. 24, 2023

    The agent was highly professional and took time to understand my difficulties by asking pertinent questions and exploring my answers. I'm sure it is the solution i needed. I however think it is too soon to describe how my debts are getting managed by you as we have just started yesterday. Highly recommended services.

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    Staff

    Reviewed Dec. 24, 2023

    I've received much help and are very cooperative. They've assisted in all manners of need and I can say that I would recommend this company to anyone who needs assistance with the circumstances they are in. They've shown utter responsibility in their endeavor to help those in need of tneir situation.

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    Staff

    Reviewed Dec. 23, 2023

    Rachel ** did a excellent job, she was very courteous and very friendly. Rachel is very knowledgeable about the program. I hope this Program can help me. I think it will. Thank you very much Rachel. God bless you. P.s. I will definitely recommend this program to people I know in financial difficulty.

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    Staff

    Reviewed Dec. 23, 2023

    Mr. ** was thoroughly professional, and also guided me through the enrollment process with patience and encouragement. He instilled me with the confidence that I was making the best decision for my financial future. I'm happy that I made the choice to begin the path to become debt-free. If I get to know that any friends or family are in the same situation, I would certainly recommend National Debt Relief.

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    StaffBilling

    Reviewed Dec. 23, 2023

    The process was pretty easy. Felt relief from the stress immediately. Would highly recommend to anyone that is struggling with credit card debt. Anthony was great to work with and is very knowledgeable. Easy repayment plan too. Looking forward to being debt free in 36 months from now. I'm not sure what else you say here.

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    Punctuality & SpeedStaff

    Reviewed Dec. 23, 2023

    Extremely patient with older applicant who's not too fast on computer, was walked thru the process and made sure I was doing everything correctly! Very happy about that, also given different options for a plan that fit my situation, while giving time to think about the plan I chose, did not feel rushed into making a quick decision

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    BillingRates

    Reviewed Dec. 22, 2023

    The process was rapid and the terms satisfactory. The whole process took less than 2 days. I was a previous customer and was quite satisfied with the results of debt consolidation and paying off my credit cards. I would recommend the service to others paying outrageous credit card fees and interest.

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    StaffLoan Process

    Reviewed Dec. 22, 2023

    It was a better than expected experience, with a very knowledgeable and experienced agent. The process was explained very well and the steps were easy to follow. I would recommend this if you wanting to get back on your feet and out of debt. I know that there is a process to go through before I’m debt free but I know this is the best option for me. I could not get any more loans to pay off my debt so I’m glad this is an option. I want to thank NDR for their help. Thank you

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    Tech

    Reviewed Dec. 22, 2023

    It was good but a little time consuming being a almost deaf. I have been hospitalize for 10 months and signing the contract was hard. I think the contract could be trim down and not have to sign so many times. It would save time and make it easier for signing

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    Staff

    Reviewed Dec. 22, 2023

    I worked with Joseph **, a Debt Specialist and he was so great. I was so scared about this relief and he made sure I was ok, explained everything thoroughly, and made sure I understood what he was saying. Joseph would often stop talking to ask me if I had any questions, he was a great help!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 22, 2023

    The customer service I received has been phenomenal. It was a Very easy process and I feel taken cared for. Love the 24/7 help and excess to my online account for so much informations and guidance. I already feel less worried and can’t wait to see the results in a few months. Your service is greatly appreciated. After my accident everything started to peil up and I have struggling to keep up with everything. Now with some help I can finally get back on track. Keep up the great work. I appreciate your support and hard work to help me with this process. Thank you all.

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    Customer ServiceStaff

    Reviewed Dec. 22, 2023

    When I called Debt Relief the gentleman who answered the phone was very nice. He did well in hooking me up with Justin. When Justin was taking care of me he was very nice about letting me know anything and everything we was doing he actually made my day brighter. Thank you Justin. I appreciated everything you helped me with. Thanks debt relief 2024 is looking brighter.

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    BillingHonesty & Transparency

    Reviewed Dec. 21, 2023

    It was good. He kept reassuring me that I will not have any hidden fees and will not owe anyone money, not even them. Everything was all included in my payment now. I Just hope this does and is true. I can’t go anything further in debt than I am…

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    Reviewed Dec. 21, 2023

    Lisa was great! She made the whole process easy and was a joy to work with. Start to finish she made the process easy and made sure I was well informed. I feel confident in my decision to manage and alleviate my debt with National Debt Relief. 10/10 would recommend.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 21, 2023

    She was very kind and helpful, made me feel at ease, I'm just waiting on the results, can't wait to tell family about this program. I wish everything was as easy as this has been for me. I'm gonna see how this goes, hopefully good. So then my husband can stop making jokes about me paying for the rest of my life and maybe he will be next to believe and fix his credit as well.

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    Staff

    Reviewed Dec. 21, 2023

    The gentleman John we spoke with was very professional and excellent at explaining everything. He walked me through the process of applying and never once seemed frustrated with our questions. This will be such a great relief to us. Thank you :) Here's hoping for a bright and debt free future.

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    StaffBilling

    Reviewed Dec. 21, 2023

    The person I worked with was Bruce. He was so helpful and kind and understanding. He was easy to work with and did a great job understanding my needs and making sure I understood what was going on every step of the way. I would definitely recommend this service to anyone looking to get out of credit card debt.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2023

    Ari what is the name of the gentleman that helped me he was very knowledgeable very professional and he’s very patient with this 80 year old lady that had to keep asking questions and when he answered him. He was very thorough when we were finished with the process which he walked me through because I am not computer literate at all, but when we were finished, he thanked me for my business. Make sure I had phone numbers to call if I have any questions, so I was very relaxed in what we just set up.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 21, 2023

    Cesar was extremely punctual, patient and compassionate for our situation. He is an asset to the company! I felt we were not being judged, that our situation was unique but worth fighting for. I know we have a long road to go, but I feel confident we’ll get there with this program.

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    Customer Service

    Reviewed Dec. 21, 2023

    CALL NATIONAL DEBT RELIEF!!! ☑️☑️☑️☑️ Stuck in debt like me? Just trust the process. No hassle. It’s so easy! Just call them and they will walk you through every step and talk you through everything! Shout out to Alex and Timothy for working with me to set up my action plan!

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    Staff

    Reviewed Dec. 20, 2023

    Ron is a diligent representative who will fight for your financial freedom! He was patient and reassuring as he guided me in understanding why I should include all possible debts and also "just trust the process." I recommend him to anyone who wants a caring advisor who will help you achieve your goals.

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    StaffBilling

    Reviewed Dec. 20, 2023

    I would recommend National Debt Relief to anybody who needs help with their debt credit card problems. This company is a good company and I recommend it to anybody. They can get low monthly payment. They consolidated my cards and now I have spare money that I can use with my family.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2023

    It was a great and understandable experience. The person I talked to was friendly and willing to help with any questions and problems or concerns I had. He made it easy for me to understand since I'm not very tech savvy. This will make everything a lot easier to deal with and stop some of the harassing phone calls. I appreciate it. Thanks Mark!

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    Staff

    Reviewed Dec. 20, 2023

    I'll keep this short and sweet because I have a tendency to be long winded. My experience was amazing and I feel SAFE! My time throughout this process was seamless and clear. So going into 2024, I wanted a new start that ensured accountability on my part. It's a process I'm more than willing to see through.

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    Online & AppStaffEase of Use

    Reviewed Dec. 20, 2023

    My consultant Keyvan was very thorough and helpful. He did the very best in setting everything up and being available. He worked with me to get the best outcome and to set up everything with ease. I would most definitely recommend to a friend in need. The website is also easy to navigate.

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    Customer ServicePriceStaffRates

    Reviewed Dec. 20, 2023

    A friend of mine recommended Sabrina because she felt confident, comfortable and at ease with her. She was able to handle my situations with care and compassion. She came up with an affordable rate and made sure all of my questions were answered before hanging up. 5 stars, would highly recommend!

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    Staff

    Reviewed Dec. 20, 2023

    They helped me with solutions for my debt. I really appreciate their help. My sister used them and they were very helpful to her as well. The man I talked with answered all of my questions and he was very helpful to me. I thank them for helping me. They guided me through all of the paperwork and answered all of my questions and concerns.

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    Staff

    Reviewed Dec. 20, 2023

    I spoke with Bailey ** who was very respectful and also knowledgeable about all of the steps required to start. I was grateful to have had this kind of experience. This experience really made me feel encouraged to continue and apply for help. This process is not easy and the experience I had really helped me to feel comfortable and continue on.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2023

    My experience was very helpful with mr ** was very good, he answers all my question. He was very patient and understanding. he explain the process to my understanding. I look forward to working with NDR to help resolve my financial situation. Mr ** said if I have any more questions or concerns to give him a call back.

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    Customer ServiceStaffBilling

    Reviewed Dec. 20, 2023

    I had a great experience with William ** when I called to ask about your program. He explained everything thoroughly and we worked out a payment that would be good for me per month. He was very knowledgeable and helpful in helping me understand how everything works and made me feel comfortable with your company. Thank you.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Dec. 20, 2023

    The agent took the worry away, explained the options in detail. Walking me through the entire process was seamless. Once the call ended, no more task. I waited too long to make this decision, however now I feel I’m on my way to being debt free. This has been a journey, however, I can honestly say it’s the best decision I’ve made.

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    Staff

    Reviewed Dec. 20, 2023

    Lisa was extremely helpful in getting me set up. She answered all my questions and never showed an ounce of judgment. She connected with me and made the whole experience a pleasure. It never felt like she was reading from a script, except the parts she had to for legal reasons, which was also very nice.

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    Staff

    Reviewed Dec. 19, 2023

    I felt very comfortable talking with Tyler about my concerns. When I did not understand, he would explain it to me so I could understand. He took his time with me and was extremely helpful. I was scared to ask for help but by talking to him, I did not feel embarrassed. I had so many questions which he answered.

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    Reviewed Dec. 19, 2023

    So far, so good. I'm new to the program and have just been served with a complaint from Capital One. This is a first for me, and it is time sensitive - so this will be the true test. Fingers crossed - hopefully solving this goes without a hitch. So far, I have felt some relief from my financial issues. I am looking forward to a positive outcome.

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    StaffBilling

    Reviewed Dec. 19, 2023

    This was a Great experience. Very knowledgeable and professional. Mark walked me through the program and gave me options to choose from. I'm thrilled to get my bills in order with such ease. It was something that could of taken me forever now I see the light at the end of the tunnel!!! Thank you so much for a seamless easy experience that I could actually afford!

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    Customer ServiceStaff

    Reviewed Dec. 19, 2023

    They reached out to me in a timely manner and answered all my questions and concerns. They were very helpful and thorough. I found it easy to sign up and felt a lot of relief done getting my questions answered. Edgar had to call me back when the call was dropped and he did so right away. I am really happy with them!

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    Staff

    Reviewed Dec. 19, 2023

    The process was real easy thanks to my debt specialist Frank **. He made the process smooth and easy and I definitely will recommend National Debt Relief to friends and family. If you’re really serious about debt relief, National Debt Relief can help. I’m on my way to being debt free thanks to National Debt Relief.

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    Staff

    Reviewed Dec. 19, 2023

    Christian was extremely polite, respectful, knowledgeable, and always so calming. He knew about a company I was involved with more than anyone I had spoken with in the company. He was patient, and walked me through step by step with ease. He was pretty straightforward, with just the right amount of personal wishes. Extremely good in his career. I hope he continues his success in all of his endeavors!! So happy I was blessed to work with him!!

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    Staff

    Reviewed Dec. 18, 2023

    I felt like I was at my wit's end. Alexis helped calm those thoughts and helped guide me in the right direction for a better future. He felt very genuine and sincere in setting me on the right path to debt freedom. I understand more about predatory practices and how to avoid future mistakes. The program seems it will be the best fit for my family’s future and learning more about financial literacy.

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    StaffRates

    Reviewed Dec. 18, 2023

    I spoke with the best representative with the National Debt Relief program. This young lady was knowledgeable with what the program offers and answered all of my questions. I'm thankful for her guidance and assistance in getting me started. I highly recommend this company to those who are having some financial difficulties. I also checked them out on the Better Business Bureau, they have A+ rating.

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    Staff

    Reviewed Dec. 18, 2023

    I talked to Eric ** and he was very helpful to try and get me the best deal I can get. I was very thorough in explaining everything to me and my fiance. He set me up with a account and means to control it and keep track of progress via a portal.

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    Staff

    Reviewed Dec. 18, 2023

    I had a pleasant experience with National Debt Relief. Very smooth process. Dan ** helped me out tremendously. I appreciate everything he has done for me and my family. I was at the point of no return with my debt. I couldn’t stop worrying about how I was going to handle this situation and National Debt Relief took care of it.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2023

    Our Rep was Harry **. Not only was he professional he also understood our decision to call NDR. Mr. ** talked us through all our options and helped pick what was right for us. The entire process was explained in full detail before we were asked to sign anything. The process was simple and took up only about 1 hour to complete.

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    Staff

    Reviewed Dec. 18, 2023

    I applaud the first step of financial freedom. Jennifer is a gem transitioning you through the beginning to leading you in a positive step of life. She is genuine, sincere, and deeply in touched humanly. She simplified (an arduous process), with so much grace. Her tenacity to help people build a better tomorrow is sincere. She is very skilled in giving her best to steer through a safe and successful journey. She applauds this process and her charismatic charm and caring eases your frenzy in knowing this is where you should be.

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    Customer ServiceSales & MarketingRefunds & PayoutsBilling

    Reviewed Dec. 18, 2023

    I don’t usually make phone calls for accounts, but it felt like a scam in that I could have paid much less than what he said I would get with the program. What really makes it sound like a scam is third parties. I’m not sure if I can find another business to take more off my debt in settlements than they did, but he didn’t listen to how much my monthly bill is right now and gave me a higher monthly bill than what I am paying. I don’t know if it’s best, but they seem to want a pay off date. This call basically raised how much I pay each month, but I said I can’t afford things like I wanted to by paying for debt directly like I have been myself. I think the man is just coming from different jobs in customer service and he is just trying to get you to like his job and what he can offer. My situation could change soon, which I didn’t mention because he just wants to enroll me in the program, but I may ask for a lower monthly payment.

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    Staff

    Reviewed Dec. 17, 2023

    Darrel ** was very knowledgeable and friendly and made me feel so comfortable and encouraged a better way to take control of my finances and future spending habits. Would recommend him to anyone for their path to debt freedom! He gave so much advise and made the number calculations so easy to follow and eye opening that the choice to join the plan was very simple to make. The process was very smooth and straightforward which made it very easy to follow.

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    StaffHonesty & Transparency

    Reviewed Dec. 17, 2023

    First I would like to say that the representative Mr. ** was absolutely wonderful throughout the process of informing and guiding me. I honestly felt a sense of relief the more I spoke to him, as he assured me that things would get better and I would have the backing of the company.

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    Sales & MarketingStaff

    Reviewed Dec. 17, 2023

    There are so many scams out there, but after talking to NDR, for the first time, I felt comfortable with them. They are very professional, answered all my questions and explained how it all works. They were thorough in all the questions they asked to see if I qualified. I have just started their program, so we will see how things go.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2023

    Jalen was super helpful and answered all the questions I had. Also very prompt with getting back to me quick. He walked me thru the whole process. No question was a dumb question to him. He provided me with all the information I needed to make a decision. Each step of the process was explained and went over. All contact numbers were provided to me. He was very professional in his attitude and very considerate of our hardship at the moment.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2023

    Everything was a simple process. Customer service and everyone I came in contact with were very polite and knowledgeable. Looking forward to see how all else goes. Would definitely recommend National Debt Relief if you are struggling with debt. I was struggling and tired of living pay check to pay check so I gave NDR a try.

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    StaffBillingRates

    Reviewed Dec. 17, 2023

    Steven was such an amazing help, and walked me through everything. He was patient, compassionate, and kind through all of my questions. He was informative and didn't make me feel rushed or pressured through the process. I found this program online and within a matter of an hour, I was on $4,000 less in debt and 0% interest on the rest of my future payments. I am so relieved and comforted by this program. Thank you so much for this opportunity and life saver. I was able to move out on my own within a matter of days because of this. Thank you is not enough.

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    Staff

    Reviewed Dec. 17, 2023

    Excellent service. The person I worked with was very helpful. He was very knowledgeable and concerned about my situation. I look forward to becoming debt free in the future. I can see light at the end of the tunnel now. I have worked with National Debit Relief before and I would and I would highly recommend them to people.

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    Staff

    Reviewed Dec. 17, 2023

    Cara was very informative and made the process very easy. She gave me all the options and guided me to the option the was the best choice for me. The process was simple and easy to complete. I feel so relieved to have a plan to take care of all my debt.

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    Staff

    Reviewed Dec. 17, 2023

    Shon did a wonderful job guiding me through this process, and made it very clear he cares about my success. He was friendly, professional and efficient. 10/10 experience, would recommend this company because of him. Usually I don’t have this well of an experience, so I’m glad I can right this authenticity.

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    Staff

    Reviewed Dec. 16, 2023

    Lisa was great. She was very informative, courteous, and personable with a stressful life situation that we did not want to be in. Hoping this is our way to not get out of debt forever and not needing to file bankruptcy. She was knowledgeable about company and what it provides to their clients.

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    Reviewed Dec. 16, 2023

    Once I applied I was contacted within a few minutes and had a resolution I was comfortable with in less than an hour. I should have done this many years ago, but I am glad that I can go forward into the future confident that I’ve made the best choice.

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    Staff

    Reviewed Dec. 16, 2023

    I spoke with Trae at National Debt Relief and he was very informative and very pleasant. He answered all of my questions and concerns. He walked me thru all of the documents page by page. I feel I can breathe easier with the settlement amount he presented to me. I would recommend NDR if you are feeling overwhelmed by your debt.

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    Customer ServiceStaff

    Reviewed Dec. 16, 2023

    I'm not sure exactly where to begin, but my overall experience was well beyond my expectation. I was thinking about filing bankruptcy until I came across National Debt Relief. Now at first I was extremely hesitant of its effectiveness, but when I tell you Mr. Trokon ** started consulting with me and sold me on the program, I mean just that!!! His expertise is just phenomenal. I felt like I was connected to a true friend as well as an financial advisor. Mr. Trokon made things so easy for me to understand. He was extremely patient, timely, and thorough through the entire process. I have never experienced a customer service representative quite like him. And even tho I am just starting my journey through the program; I am confident that it will be an success due to my amazing specialist Mr. ** and all the amazing team effort to come. I look forward to my graduation and I will definitely tell a friend in my similar circumstances about National Debt Relief.

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    Online & AppStaffEase of Use

    Reviewed Dec. 16, 2023

    Everyone that I have talked to has always answered all my questions and has been very knowledgeable and friendly. Explain all my questions. Text messages have always been very clear in their meaning. The website is clear, easy to use and understand. This company has filled my needs with solving my debt.

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    Staff

    Reviewed Dec. 16, 2023

    My husband and I are very happy. We took the steps needed to get relief. Dan treated us with kindness and respect while explaining the program so that we have a better financial future. For that we appreciate him and for that we are very grateful. It is relief that this program was made for people in situations that desperately need help, but want to make sure they take care of their financial obligations. We would recommend this program to anyone.

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    Customer ServiceStaff

    Reviewed Dec. 15, 2023

    I made the right decision to let National Debt Relief handle my debt. They’re helping me in a big way as in paying less than what the debt collectors wants me to pay is more than what I owe. And the phone calls and letters mailed to my house has completely stop. And that’s a big stress relief.

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    StaffBillingLoan Process

    Reviewed Dec. 15, 2023

    My experience was extremely great. I am so grateful for all of the help I am receiving. I was and am overwhelmed with the amount of money that I was paying on my credit card and personal loan. With National Debt Relief I will finally get some rest. Thank you National Debt Relief for helping me get back on my feet.

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    PriceBilling

    Reviewed Dec. 15, 2023

    They get your monthly payment reduced to be affordable instantly which is great. Saved me $700 a month. Only downside is your credit score goes down to ridiculously low levels for 3-6 months until your debt holders accept a settlement. Need to make sure you don’t need to finance anything like a car or move to different apartment or do anything that requires a reasonable score for that time frame. That's only downside. Then it goes back up after your settlement is accepted. They handle all of it for you and is make it simple with affordable payments and big overall savings. Even have an attorney for you if creditors try to come after you.

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    StaffBilling

    Reviewed Dec. 15, 2023

    I was diagnosed with MS in 2019. Since then I’ve struggled with keeping up with bills. Going from making 5K to now on social security cutting my take home in half. I needed help, Ron was very patient with me. I appreciate that, I couldn’t ask for more! Jennifer

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    Staff

    Reviewed Dec. 15, 2023

    Shannon is great!! She knows her job and does it well. She comforted me when I needed it most. This was a very good experience and I enjoyed the conversation with her. She was very professional. I would definitely recommend your services and send to Shannon directly if she is available. Thank you so much!!

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    PriceMaintenanceStaff

    Reviewed Dec. 15, 2023

    This experience was very easy & I had a great agent that was able to break down any question that I had. Debt can be confusing and stressful, but I am grateful to be on my way to being debt free. It is worth it to contact National Debt Relief, take the time to apply, and be on your way. Thank you SO much!

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    Punctuality & SpeedStaffTransparency

    Reviewed Dec. 15, 2023

    The explanation of what could be done to help me was very helpful. I now have a better understanding of what of what will happen next with my debt consolidation. It was explained to me how much I would be saving and how quickly I would be able to get out of debt.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 15, 2023

    Once again, National Debt Relief has resolved an outstanding loan that was lowered significantly which gave me a better chance of paying it off sooner rather than later. Thanks for the diligent efforts in helping me get one step closer to being debt-free. I am in a much better place financially than I was last year. Reading other reviews that were negative, I can only say that nothing can be done overnight and that I only have myself to blame for being in the financial situation I'm in. I am glad I found NDR to help pull me out of my financial hardships and into a life that will be worry-free from debt in due time.

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    Customer ServiceStaffRates

    Reviewed Dec. 15, 2023

    I reached out to this Company National Debt Relief, due to begin overwhelm in Debt, because I had checked them out with the BBB, they had a very good rating. My experience was excellent: Customer Service was Excellent, all of my question was answered. I would recommend them to my National Debt Relief to my Family and Friends.

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    Staff

    Reviewed Dec. 15, 2023

    Trokon was a pleasure to talk with and was able to offer a program to fit my income and debt resolution. Trokon was very sensitive to my needs and explained the program in detail that was understandable to me. I feel blessed & grateful for having the opportunity to work with Trokon.

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    Staff

    Reviewed Dec. 15, 2023

    Jenny was very professional and courteous. She answered all my questions and took time to make sure that I understood. This is type of service that people go out of their way to give you. I am so glad that I received this type of service. It was excellent service.

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    Staff

    Reviewed Dec. 15, 2023

    I had a very good experience with Stacey she was brilliant! She got right down to Business from the very start. When share my information with her she did her research looked at the problems I was having came to the conclusion, how she can help me succeed. I very happy she took the time to go over all my information came up with solutions that will work! explain all the solutions that can help me in the future.

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    StaffBilling

    Reviewed Dec. 14, 2023

    Rep was very helpful and listened to my concerns. He was able to explain how it would work very clearly. Settlement payments were also explained clearly. Have been with the service for over a year and have had no issues or problems thus far and hopefully with any luck my debt will be paid in full and I know that if I ever have any problems I can get help right away.

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    StaffTransparency

    Reviewed Dec. 14, 2023

    I had been through the interview process previously but did not proceed thru. My situation had not progressed as I had hoped so I returned to this solution and still had concerns as to if my situation changed during the process. This time the explanations put me at ease with other concerns I had during the first consultation. Taina was courteous, professional, empathetic and compassionate with my concerns. I am still unsure as to what the future holds but I am more comfortable knowing I have professionals in my corner to assist me with achieving a sense of ease and peace with the future of my economic status.

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    PriceStaffBillingLoan ProcessRates

    Reviewed Dec. 14, 2023

    I had 20 years of debt, including a private student loan, that was getting more and more difficult to pay. Due to hardship I am currently making half what I was two years ago. The interest, fees, and other charges were killing me, and I barely had anything for gas and groceries. Lanni ** helped me with the application process, and in two hours I had hope. I am now on a payment plan that will have me debt free in about 3 years! I have enough left over for food and gasoline, and even savings. I finally feel hope after many, many years. Thank you National Debt Relief!

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    Staff

    Reviewed Dec. 14, 2023

    Drew ** gave us excellent service, he was very patient and knowledgeable! We did not know what to expect, he explained the program to us and worked with us to ensure we were thorough. We had several creditors we added to the program and he was efficient and patient with us! Kept the conversation going, developed common ground with us and helped us pursue our goals with National Debt Relief. We appreciate his hard work!!

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    StaffTransparency

    Reviewed Dec. 14, 2023

    Desiree A., was my Enrollment Specialist. She was hands down awesome. She was patient and thorough during the entire process. What I appreciated most, was that she made certain that I understood the process and was transparent with the NDR program. Too often, agents will sell you an easy story for you to enroll, but Desiree wanted me to fully understand the journey, I am about to embark. I also had the pleasure of working with Emily as she set up a separate draft. Emily was very helpful and listened to my request. Thank you Desiree and Emily!

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    Staff

    Reviewed Dec. 13, 2023

    Ken was a very big help for me. He thoroughly explained everything to me and what I needed to do to get this started and work starts and where it begins and work will end. I appreciate his help very much and I would give him 10 stars. He’s very helpful And he will help the next person that comes along that needs as much help as I did. Thank you so much.

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    StaffHonesty & Transparency

    Reviewed Dec. 13, 2023

    Wow, what a relief to be able to be debt free within a great time frame. Was young and dumb. Now focused and more responsible. Thank you for your time and tips to helping me recover from the amount of debt I was in. I honestly couldn’t have ask for a more sincere lady that does understand. I appreciate everything.

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    Staff

    Reviewed Dec. 13, 2023

    Denise was absolutely wonderful and understanding of the problem and went 110% to assist with everything. I was totally satisfied with how well and efficiently she handle assisting me. She explained everything and took her time to make sure I understood. She is an excellent representative. It’s always appreciated when someone takes time to understand everything you’re going through.

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    Customer Service

    Reviewed Dec. 13, 2023

    I worked with Alex online and phone. We worked on my situation and had it final in a matter of an hour or so. Alex didn't judge me or criticize me for my situation, like I was already doing to myself. I felt so much better afterwards that I got choked up with relief.

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    Customer ServicePunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Dec. 13, 2023

    Everything, from filling out the online form, to the phone call from the service agent, was quick and easy. Dee ** (my phone agent) was awesome. Answered all my questions, and explained everything so that I could understand. I would definitely recommend National Debt Relief to anyone. Overall, great service, and easy to use.

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    Staff

    Reviewed Dec. 13, 2023

    My adviser, Steve, was incredible. He was very knowledgeable and patient. He answered all my questions. He made me feel like I wasn’t alone in my struggle. He was easy to talk to and eased my anxiety. The application process was extremely easy. I highly recommend working with National Debt Relief and their advisers.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2023

    The two times I called both employees that I spoke with were really patient and lovely. They took time to answer all my questions. I forgot to add some information on the first call so the second time I called the lady I spoke with went through details and assured me about all my concerns. She took time to explain everything I wanted to know. She also teaches me how to use the portal to access my information, how to add more information if needed.

    It’s really nice to have someone telling you how it’s gonna be and assure that you're on the right track when it seems like you're completely lost. The team so far has been awesome. Even though I’m just starting the process I’m relieved and confident on the progress. Thank you so much NDR program. You folks are awesome. Thank you National Debt Relief program.

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    StaffBillingRates

    Reviewed Dec. 13, 2023

    I was feeling so overwhelmed by my credit card debt, and Lisa ** was so helpful in explaining how the debt relief works. She got everything set up for me, and I feel like a huge weight has been lifted off my shoulders. It will take a few years, but it’s less time than paying off the cards myself with tens of thousands in interest.

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    Staff

    Reviewed Dec. 12, 2023

    My rep was concerning, caring, kind and sensitive to my situation. I feel a little free and can breathe again after a year of worry. This last year has been horrible and serval tragedies took over my life and I've dug a hole so deep, I thought I'd never get out. Thank you National Debt Relief.

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    Reviewed Dec. 12, 2023

    Oh boy!!! It was the hardest thing I had to do. Once I made the decision, it was so easy. He let me open up with no judgment, he made it so easy for me, worked with me, it's not easy making that decision. When I did, he took over and made it seem so comfortable, thank you so much.

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    Staff

    Reviewed Dec. 12, 2023

    Great service! Saving me money and time. Stress free experience. The rep that I communicated with was very efficient and knowledgeable. He is to be commended. If you have a lot of debt, and you are tired of struggling, National Debt Relief will assist you in reducing your debt today.

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    Staff

    Reviewed Dec. 12, 2023

    My advisor was patient and polite. Made me feel like I came to the right decision to come to National Debt Relief. This person also thoroughly explained every step as well as a brief personal experience to help me understand everything throughout the experience. Highly recommended.

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    Customer ServiceStaffBilling

    Reviewed Dec. 12, 2023

    I have a credit card I am way over my head with, so I called NDR, to see if they could help me, they said they could so I joined them today. They told me in 35 months I believe they said I would have that card paid. Now we will see if it will be. As soon as this starts and works I'll have trust in them. They told me they have done this for 14 years, so that speaks for itself. I am sure they will do a good job. They explain everything. So if anyone is wondering. For about this do it. You can always quit. They do explain it all. And you get a site you can log on if you need anything or you get a phone number. That's about all. Just try it.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 12, 2023

    Philip, the agent who worked with me was outstanding and knowledgeable. He gave me the right advice and was so patient. He explained everything in details. He gave me many options and scenarios to pay my debts the right and fast way. I really recommend dealing with this company and trust them.

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    Staff

    Reviewed Dec. 12, 2023

    The agent was very professional, friendly, and empathetic. He treated me like I was his most important customer of the day. As a result, I was able to complete the objective of reaching out to an agent. It was very important that my account was set up properly and I had the correct bank account and account type. Thank you and keep up the good work.

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    Staff

    Reviewed Dec. 12, 2023

    I had a great experience signing up with NDR. My debt specialist was Ron **, he really took his time walking me through the entire process, and really made feel that I was making the right decision to consolidate. It's refreshing to have someone show true professionalism, it's definitely something that has been lacking in our society and personally appreciate that.

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    Customer ServiceStaffBilling

    Reviewed Dec. 12, 2023

    They were very thorough with the program to make sure I knew what everything meant so I would be prepared for what to expect. The customer service was very pleasant and helpful. I saved a lot of money and improved my life by signing up with this program. I was able to pay off in a shorter time and with lower payments. I highly recommend it.

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    Customer ServiceStaff

    Reviewed Dec. 11, 2023

    Darnell was great to work with and very thorough. He reviewed all of the documents and parts of them, stopped to clarify questions and verified I received the right emails and information. I felt I was not judged and my concerns addressed.

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    Customer ServicePriceStaff

    Reviewed Dec. 11, 2023

    I had a wonderful Specialist who was attentive, patient and professional in his manner of treating the customer. Explained the entire process of consolidating. Provided the info. via email. I was satisfied with the service. I recommend to anyone this service. Please note it is worth looking into this program. Thank you.

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    Customer Service

    Reviewed Dec. 11, 2023

    Joe was so very thoughtful of my situation and went the extra mile to explain everything. Please shared with me that I was going through a really bad hardship, and he was very empathetic to my situation. I even had another question for him, and he call me right back. Thank you, Joe, for all you do.

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    Customer ServiceStaff

    Reviewed Dec. 11, 2023

    The representative I spoke to was very knowledgeable and professional. He did a great job explaining the process and the different options I had available. I felt like I was being taken care of and they are helping restore peace of mind. I would recommend anyone to give National Debt Relief a call today!

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    Staff

    Reviewed Dec. 11, 2023

    My husband and I are well pleased with Rob. He was very helpful and friendly, made us feel comfortable talking with him. He explained the program very well and we feel confident that it will work for us. Rob was very informative, walked us through the steps then when we had to sign he worked us through that as well. He took the time to explain how we can pay into the program and how the creditors will be paid and how we will receive settlement from the program and if we want to accept the settlement or not.

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    StaffBillingTransparency

    Reviewed Dec. 11, 2023

    I worked with Jordan and he was amazing. Everything was clear, concise, and he took the time to really get to know my situation. I'm very happy with my experience. I would recommend it to other consumers that are currently struggling with debt, collections and having trouble getting back up to date on bills.

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    Customer ServiceStaffBilling

    Reviewed Dec. 11, 2023

    I saw the advert on Instagram and called the number. Was asked few questions. The agent explained to me how the relief package works. I was happy because my credit card was like a nightmare to me. With this debt relief, I can save some money at the end of the month.

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    Staff

    Reviewed Dec. 11, 2023

    Kierra was absolutely the best. Patience she had with me was outstanding and her understanding... She spoke with such experience and professionalism. She kept me calm and focused. More people Like her is so needed in this cruel unfocused world. She took her time and never once did her tone of voice change or become irradiated!

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    Reviewed Dec. 10, 2023

    Yes, William **, I consider him he is a big assets in your company. He explained it good, all my questions has been answered. I was very skeptical in the beginning until I question him and he gave me the confidence to go through to this process of debt free.

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    Reviewed Dec. 10, 2023

    My husband has suffered from hydrocephalus during the last two years. Within a short time he lost most of his mobility and now is in a wheelchair. He lost his clear speech and beautiful voice. He had to sell his business and end his work as an adjunct professor. This devastation caused us to be plunged into financial chaos. National Debt Consolidation gave my heart the peace I was hoping to find.

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    Customer ServicePriceStaff

    Reviewed Dec. 10, 2023

    The agent that worked with me was able to provide an affordable solution to my over extended credit. I am glad I made the decision to call and I am looking forward to becoming debt free in the future and saying goodbye to bad credit. I would recommend anyone trying to repair their credit and get out of debt to make the call and work with the program.

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    Staff

    Reviewed Dec. 10, 2023

    I was amazed at how easy it was to get my program set up and started. After months of trying to get our finances straightened out, I was at my wits' end. Dina ** was knowledgeable and easy to work with. I am looking forward to completing my program. What a relief!

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    Customer ServicePriceStaff

    Reviewed Dec. 10, 2023

    My experience was excellent. My rep was respectful, caring, non-judgmental, patient, knowledgeable, supportive and encouraging. I should have called them much sooner. I'm a single mom with a child in college and another in middle school. I have a good paying job. I'm a responsible spender. But everything costs more now and I was over my head with debt. I'm so relieved that I called. I finally feel hopeful about my financial future.

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    Staff

    Reviewed Dec. 10, 2023

    The enrollment process was easy and Paul walked me through everything. Paul explained the different options and helped me to decide which was best for me. He went over every account on my credit and let me explain what had happened and how he could help me to not only pay off my debt but increase my credit score. I highly recommend them!

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    Staff

    Reviewed Dec. 10, 2023

    Everything really went smoothly all my questions were answered well. I got all the information I needed. It didn't take but a few minutes. The person I talked with was very understanding and answered all of my questions. Was a great help. I can now relax. Thanks very much. I don't have any more thoughts please. Feel like you gave me great relief.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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