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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 33 Reviews 6035 - 6235
    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Feb. 15, 2024

    I'm shocked this really is legit. When I was on the phone with Zack I was waiting to hear the catch over and over. But it never happened. It just kept getting more and more in my favor. Now I can start living life instead of wondering which bills to skip next check. THANK YOU

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    StaffLoan ProcessRates

    Reviewed Feb. 15, 2024

    This week had to come to terms that I needed help. On paper I should be able to pay off loans, but I was sinking further into debt because of interest rates and normal monthly expenses. I got online and to National Debt Relief. Larry **, of NDR, took the time to give me realistic answers. No panic too small. Akin to an underwater welder, patching things up to this ship afloat!

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    Staff

    Reviewed Feb. 15, 2024

    Jennifer was most helpful and her assistance was much appreciated - she is a credit to your business - Because of her help I am better able to plan for financial options of choice - please express my gratitude. Thank you. Norita

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 15, 2024

    Signing up was painless, the rep (Tara) was very pleasant and informative. Being I've just signed up I have no other opinion to share with you folks about the service. We'll see how it goes in the next four months, perhaps I'll be afforded the opportunity to update this review once the program has run its course.

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    CoveragePunctuality & SpeedStaff

    Reviewed Feb. 15, 2024

    My experience when l filled the form with Hogan **, it’s was amazing worker. He has patient and polite. He treats me as a person. It was very fast and easy to do. I will do all my efforts to make it happen and fix my finance in the future.

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    Verified purchase
    TechStaff

    Reviewed Feb. 14, 2024

    The application and subsequent contract process was seamless. My rep. was understanding, not condescending, which meant a lot. The company process takes into account the client's needs and expectations and ensures complete understanding of all details of the contract. Now, I keep my fingers crossed that my creditors work with us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 14, 2024

    The caller was nice but, it took forever to get everything done. I was late for work. He kept apologizing for the slowness of everyone else. He helped me with every question I had. Explained with very good detail. Had a phone problem and called me back to make sure the process was complete.

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    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2024

    I called Randy ** couple weeks ago. We discussed my account. He was very very good. I was in debt, I was stressing out, I couldn't sleep. He explained everything about National Debt Relief. I asked around and I've had a lot of other friends who have gotten into it and they did work for them. I signed up for it. Randy was great. He was there for everything I needed. Thank you so much. Hopefully this works for me and I can rest easier. Thank you again.

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    Verified purchase
    Punctuality & SpeedHonesty & Transparency

    Reviewed Feb. 14, 2024

    Choosing a debt relief company is not easy. When you already find yourself in a hard place financially, it’s a stressful time. I actually spoke and signed up with a company before this one for a debt relief program - but I just couldn’t shake the nervous feeling I had about them so I canceled out of their program within the first week. Honestly, I’m so glad I did. I waited and searched a few more companies and knew instantly when I talked with National Debt Relief that this was the company I could trust. I fully believe I will achieve my financial goals with this company representing me. Thank you so much National Debt Relief for making me feel confident and secure in my decision.

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2024

    With everyone struggling nowadays, being a single mom is almost impossible to make ends meet. I had debt from a divorce, then had to take a lower paying position working nights to care for my son during the day when he developed a neurological condition. Things were getting harder and harder and I was a mess trying to make ends meet. National Debt Relief gave me the options I needed to make it possible to not just survive anymore. I am now able to have the confidence things will be ok and I can actually start saving money. 100% life changing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 14, 2024

    I could clearly understand the representative as language barriers and accents have been an issue often over the phone when dealing with issues! I understood the plan as it was explained! Kind. Patient. It is hard to be in debt due to issues you cannot control. Not just irresponsible spending was involved and understanding is appreciated when having to seek help. I would definitely recommend National Debt Relief.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 13, 2024

    Everyone that I have spoken to has been wonderful. I have found each of them to be very helpful and able to answer all of my questions. I even struggled with connection last evening and Daniel called me right back. I did not connect with him today for a scheduled appointment, but when I called in, I spoke to a young woman who was very helpful.

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 13, 2024

    This experience makes me feel good about myself to know that there is a door to be open for better things to come. The representative was very professional and attentive and courteous. The whole process was very friendly and straightforward. I would recommend it 100%. Good experience, very good explanation and easy to follow formats.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2024

    Angelo ** Was my representative and he was very helpful and broke everything down for me so I could make the best decision for my situation, am grateful for a chance to see a light at the end of the tunnel. I was not necessarily drowning in debt but getting back on track was my main priority and this has me getting there faster than expected.

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    Staff

    Reviewed Feb. 13, 2024

    It’s the best thing I’ve ever done! So easy and every time I have a question or need help, everyone is courteous and very helpful. They really work with you and seem to really want you to succeed. I would recommend this service to all. I really want to get out of debt, like many of us do.

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    Verified purchase

    Reviewed Feb. 13, 2024

    Matthew was great at explaining everything and it put my mind at ease. I was reluctant at first but my debt became more than I could handle so a friend of mine suggested that I go and take an assessment quiz. I highly recommend National Debt Relief if someone is in need of financial assistance.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2024

    Leigh ** was very polite and explained to me very clear how the program works, and she was very patient with me answering all my questions. I just wanted to make sure that I understood what she was saying about my debt. Definitely, I will recommend this program to my family and friends! Thank you so much Leigh.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2024

    Williams was so patient and helpful. I am abroad and it took a bit to sort things out and he just talked me through the whole process, answered my questions, explained all my options, and was lovely. It's been a major source of anxiety and stress not knowing how to manage my debt. Having someone so friendly walk me through the process was wonderful.

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    Verified purchase
    StaffFollow-Through

    Reviewed Feb. 13, 2024

    This was an amazing excellent experience. William was extremely kind, professional and supporting. He demonstrated what I say in my times the patient of “Job”. Frankly I was embarrassed that he had to be sooo patient and kind to me. He never gave up on my inability to follow through but kept on encouraging me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 13, 2024

    Great customer service. Dylan ** was very helpful explaining the program and helping me understand. I am thankful for this program. I will definitely recommend National Debt Relief to others. I look forward to being out of debt and being relieved of all the stress. I hope it goes as smoothly as the program was explained to me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2024

    Jarris was very professional and amazing! Was very knowledgeable and explained everything in such detail so it was very easy to understand. He definitely made me feel very comfortable and heard and made sure I wasn’t going to agree to anything I didn’t understand nor was uncomfortable doing. My entire experience on the phone was great. Thank you Jarris!

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    Verified purchase
    Refunds & PayoutsStaffBillingLoan Process

    Reviewed Feb. 12, 2024

    I had the pleasure of speaking with GraceAnn. She was very patient, clear and knowledgeable about everything. I was considering taking about going the bankruptcy route until speaking with GraceAnn. I'm glad I did. I can breathe a little better knowing I won't have to pay out as much every month on loans that weren't budging after making so many payments over the years. I can let NDR take some of my stress away. Thanks!

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    Verified purchase
    StaffRates

    Reviewed Feb. 12, 2024

    My experience with NDR was amazing! I give Tyrehk ** all the credit! Not only a top professional but really took my best interests at hand. I was avoiding the day of having to face this unfortunate situation and he just made it so easy without judgement. Great program to get you back on track!

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2024

    My experience with Debt Relief was rewarding. All the questions I asked was answered and encouraging. The person that I spoke with was knowledgeable in answering all the questions that I asked. She was respectful and helpful. They helped me with setting up an online account so that I would be able to see and know what was going on with everything they do, which is a good thing.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2024

    Mr. ** was a godsend. He helped me thru the whole process and was genuinely kind and courteous. I was apprehensive at first but after talking to Mark for a bit it was not so bad. I am very leery of people but helped me tremendously. I am so grateful to him.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2024

    Joseph was very understanding and patient. Explained the program and the details surrounding the operations of how everything works. Very kind and knows his scope of work very well. I felt at ease and relaxed as I was extremely nervous about how a program like this would work. Joseph deserves a raise!

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2024

    The representative who helped me was very helpful and made me feel very comfortable with my choice to begin a debt relief program with your firm. I had doubts going into it but I felt much more confident towards the end of the application. He was very knowledgeable and shared the information in a way that was easy to understand which helped make the whole process painless and easy.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2024

    Stephen the associate who help me and I was 100% satisfied with him. I would give him a 10/10 with helpfulness, knowledge, answered all my questions, and very nice. I hope this helps him. He was great for setting everything up and answering all my questions! I would totally recommend him to anybody.

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    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2024

    Very nice, non stressful, process quick and easy! They did not make me feel stupid for having the debt that I have! We all have debt and the economy right now is so horrible! We all need a little help now and then! l Thank you again for doing what you do, it’s a good thing!

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2024

    Your representative was awesome! He walked me through everything and was very patient. Also very knowledgeable and a made it a way easier task. He understood my concerns and addressed them. I would recommend National Debt relief to anyone. It helps to have someone to guide me through all the questions and options.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2024

    My experience was good. Bailey was understanding and explained everything possible the best way he could to help me understand things and how it works. Thanks for everything. I'm looking forward to putting my life back to being normal again and relieving my stress. That's all I have to say about my experience with Mr Bailey.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2024

    While I'm new to the program I can say that so far I've been impressed with the level of structure and emphasis on customer education. The gentleman I spoke with showed patience and took the time to answer all my questions and concerns. So far this has been an excellent experience.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2024

    I was very hesitant about signing up. The service rep helped me out tremendously. I would say she helped me with every step that the process involved. She answered all my questions and took care of all things that was needed to get this done without any hiccups. Great job to her.

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    CoverageStaffRates

    Reviewed Feb. 11, 2024

    I totally had no idea this company existed. I am so glad I clicked in the link. I had been managing my debt until a few months ago then the interest rate went up, food, gas, my electric, my car insurance then there was not enough money. Thank you NDR and Tina ** for helping me realized that there was help for people like me. Tina ** was amazing. She is very professional, knowledgeable, kind, considerate and answered all my questions.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2024

    The gentleman I worked with was very nice and went into great detail explaining the whole process. He made sure that I understood everything and asked me if I had any questions. He made me feel that I was important and heard. I also liked the fact that he helped figure out a monthly budget.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2024

    Rachel was very professional and have explained each service in very detailed and clear manner. I had a very wonderful experience with your service. She ensured that I have clear understanding of all the service offered and how it will work and affect in near future.

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    Verified purchase
    StaffBilling

    Reviewed Feb. 11, 2024

    I had a wonderful agent who was so helpful and patient. She was encouraging for my journey and gave me peace of mind that anything I need will be taken care of. All the fees are included in my monthly payment, and she confirmed that I was able to make my budget work. It was an easy experience.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2024

    National Debt Relief has been very easy and helpful. I was feeling lots of distress at my debt situation and Heather ** made the process easy and made me feel at good about taking the next step forward. She was very supportive, helpful, knowledgeable, and professional. Thank you for helping me on my way to controlling my debt problems.

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    Refunds & PayoutsStaffBillingRates

    Reviewed Feb. 11, 2024

    Mark ** was comforting to work with. He was patient with all the questions, explained to my satisfaction, and strove to help me feel secure with a process I knew little about. As so many, I am swamped in credit card debt and, try as hard as I could, was only sinking deeper and deeper into the payment cycles of compounding interest. I must confess I am a bit nervous, still, though Mark explained fully that I must not pay my credit card bills due today. I have not, of course, and followed his guidance. Mark is a considerate man whose help is very much appreciated. Thank you, Mark.

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    Verified purchase
    PriceStaffRates

    Reviewed Feb. 10, 2024

    Except service I was approved. The person that contacted me was awesome to help me fill out and go over application. I’m on a fixed income and things just got overwhelming and stress during Covid and night prices. I really appreciate how friends and helpful. I would recommend to anyone that needs help. Thank you all so much.

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    Verified purchase
    StaffBilling

    Reviewed Feb. 10, 2024

    I would recommend a friend if they were in the same situation we are. It stressful drowning in debt. This is a very scary process but I hope we come through this with no problems. We’ve always been good paying our bills so not paying them is difficult. The rep who helped us was very helpful and patient with us. Answered all of our questions.

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    Verified purchase
    Customer ServiceBilling

    Reviewed Feb. 10, 2024

    I was worried my first payment didn't show up for a few days but customer service was great to explain why it hadn't gone through their accounting system yet. I wouldn't hesitate to ask for assistance in getting my account information at any time. All of my concerns were answered with no problem.

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    Verified purchase
    Staff

    Reviewed Feb. 10, 2024

    I recently use National Debt Relief and I was thoroughly impressed. From start to finish, the experience was smooth and hassle-free. The staff were extremely professional and knowledgeable, guiding me through the process with ease. Not only did they meet my expectations, but they also exceeded them by delivering results that surpassed what I had hoped for. I highly recommend!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2024

    He was very informative and patient. He went step by step in explaining everything and kept asking questions to make sure that I was getting a full understanding of all the information that he was giving me. I was also informed that I could call back at any time if I had any additional questions that I needed to ask.

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    Customer ServiceStaff

    Reviewed Feb. 9, 2024

    I talk to Terrence and he was so knowledgeable and helpful and understood what I was going through. I was having panic attacks over my debt and I couldn’t sleep. They worked out a plan for me so I can get out of debt and start living my life. I really appreciate all appreciate all the time that he took with me on the phone and he understood everything I was going through.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 9, 2024

    It was a great experience, Very prompt to answer any questions that I may have Had. Even When I was put on hold it was just very shortly. You spelled very plainly and clearly and in language that I could follow and understand. He helped me understand my situation. He did not talk down to me that any time. Very professional. Reassured me that I can contact him at any time. That's good customer service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 9, 2024

    I was nervous about all the debt we had. I went online and went through the registration process, received a phone call, and the representative was so caring. His voice was caring and he walked us through the entire process and answered any question we had. The entire process took around 90 minutes total.

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    StaffTransparency

    Reviewed Feb. 9, 2024

    Beverley ** was very knowledgeable and thorough in her explanation of the program we’re taking part in. She took her time with us and answered all our questions. She helped to ease our minds about the program and how it worked. We couldn’t be more pleased so far as new clients.

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    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed Feb. 9, 2024

    I think Denise did a terrific job, signing me up for your service. I look forward to having a successful journey with you folks. looking forward to having my debt taken care of, and repairing my credit. I found you because of television ads and that’s why I inquired.
    Signed,

    Eric **

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    Contract & TermsTechStaffHonesty & Transparency

    Reviewed Feb. 9, 2024

    I just enrolled yesterday...But my experience has been A+ so far. The agent was highly informative and read the contract right along/to me so I fully understood the absolute truth of the agreement I was signing. The agent let me know the upsides and downside to my chosen debt settlement agreement and I went ahead with eyes wide open and full of the appropriate knowledge of everything. I truly honestly believe I have made the absolute correct choice for handling my debt!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 9, 2024

    I am just signed up for the program, so I cannot say how well it is really going as of yet but Raf ** is amazing. He takes the time to explain everything, and made me feel at ease. I was calling to cancel the program but he reassured me that it will be rough but this is a good decision to help me get out of debt.

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    Customer ServiceRefunds & PayoutsBillingRates

    Reviewed Feb. 9, 2024

    I first want to thank Jason for answering all my questions. Also he went through the enrollment package page and explained what each page meant. He also texted me back whenever I texted him, replied to my emails and always called when he said he would. I would recommend this program to anyone who is struggling with credit card debt. It surely gave peace of mind to know in 2 years I will have no credit card debt and know how much I saved on not paying on high interest rates. It would have taken me 13 years to pay back because of the interest. Again thank you.

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    Sales & MarketingStaff

    Reviewed Feb. 9, 2024

    First I didn't believed. I thought it was a scam because I got scam 3x . So, it's like good to be true. In short I tried all the possible ways on how to reduce and pay off my DEBT on my own. I even try to used my 401k buT THE REASON THAT YOU NEED TO USED IS NOT APPLICABLE FOR PAYING OFF DEBT. But life is just so sucks. If it hammers you. It hammers you down. But I'm so thankful that there's is this kind a program that helps people like me.

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    Staff

    Reviewed Feb. 8, 2024

    Wanted to thank Daniel for helping out. He was very helpful & friendly. I would definitely recommend to a friend. Daniel definitely made everything so clear & answered my questions. Thank you so much for your help Daniel, because of you, I will be out of debt soon. Thank you again.

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    Sales & MarketingStaff

    Reviewed Feb. 8, 2024

    When talking about experience I can't imagine anyone being more informative and patient than Williams **. I was extremely stressed coming into this conversation but Williams was beyond understanding. His patience lead me through the process and kindly repeated all that needed to be repeated --- sometimes - several times. As much as I appreciated him I ask that this review stay within the company and not used for public advertisement. D

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    StaffHonesty & Transparency

    Reviewed Feb. 8, 2024

    We worked with Elizabeth ** and she was fantastic. She was very in depth and went over everything she possibly could with us. She was very easy to talk to and answered every question we had. We were very anxious when we started this process, but I honestly feel like a weight has been lifted!

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2024

    I spoke with D’Marr ** and he is definitely an asset to your organization. He was the most polite person and very thorough. I was nervous about making the decision to finally ask for help, and he made the experience absolutely fantastic. Thank you all again! I will for sure recommend your services to others.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2024

    My guy Joe ** was amazing in explaining the process and giving me the confidence and information on the process to help me get back to the financial stability that I am used. If any problems happen I have his number to call him. Let the journey begin. Thanks NDR.

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    Verified purchase
    Customer Service

    Reviewed Feb. 8, 2024

    When I spoke with Boris, I felt rushed and pressured. I only called to get some info, but Boris was very insistent and would not allow me the time I needed to make a good decision. Almost immediately, I felt regret for signing up and wish I had not done this.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2024

    I was very nervous to start this process and Aaron was wonderful to talk to and he was able to help me out! I can tell that he genuinely cared to help assist me and needs. If you are nervous don’t be because you get great customer service with NDR!

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    Customer ServiceStaffRates

    Reviewed Feb. 8, 2024

    The assistance and, ultimately the relief that NDR gave to me, was invaluable. Because of their program, I am very relieved that I can take care of my financial obligations in less time and saving hundreds in high interest rates. Thank you, NDR, for your very professional and kind customer service department.

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2024

    Josh was my representative. He was very thorough and answered all of my questions. He is top notch! I would recommend NDR and Josh to anyone that is struggling and needs some help. I am so glad I found them. I feel like a weight has been lifted off my shoulders.

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    Customer ServiceStaffBilling

    Reviewed Feb. 8, 2024

    The agent was very nice this time instead of the last time I had a call with you guys. She was very pleasant and very helpful with all the information that was given on my account. I hope that she will get something for helping out. She broke everything down for me so that I was aware of what the new payments would be the next 3 months.

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    Staff

    Reviewed Feb. 7, 2024

    The young lady who walked me through the sign up process was very knowledgeable and professional!!! She was very thorough in explaining the program in detail to me, she helped me through the process of where to sign and initial the myriad of forms, she definitely was a professional at her job.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2024

    I felt embarrassed to be calling a debt relief business because I slowly allowed myself to misuse my finances. I felt a relief after speaking with Chuck- He was professional and a sound of reality that understood my situation. After walking me through each step, periodically asking if I had any questions- I’m on my way to being debt free.

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    Staff

    Reviewed Feb. 7, 2024

    David ** was wonderful to work with. He made the process easier and smooth. He was helpful in guiding me with what I needed done and answered any questions I had. Very professional. Would recommend him to others I know that are considering debt relief. He provided me with information I needed going forward.

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    Customer ServiceTechStaff

    Reviewed Feb. 7, 2024

    My husband and I have just signed the contract and entered the program. Shanelle took the time to answer all our questions and was very nice and provided superb customer service! She was very understanding and encouraging and helped us to not feel like failures! I highly recommend this company if you are overwhelmed with debt and need a resolution other than bankruptcy!

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2024

    Fast, friendly service. I was taken care of quickly and they didn’t make me feel bad for my kids being noisy! Very happy with the program and all it offers. Please thanks the rep, and maybe treat them to lunch! Looking forward to being debt free very soon!

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Feb. 7, 2024

    The experience was awesome. I can’t believe after the first and only call. I was feeling free already. I couldn’t have asked for a better way to get off of debt. I would highly recommend. Normally Facebook post are misleading, however this was right on time! I can’t wait to see my credit score after I’ve completed the program

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    Customer ServiceStaff

    Reviewed Feb. 7, 2024

    Don ** customer service is TOP TIER. He was extremely patient, knowledgeable, thorough, kind and super helpful. He made the process smooth. Thanks again Don for all of your help. Looking forward to becoming debt-free! Thanks to you so much for all that you do and the lives that you touch. You are really making a difference.

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    Sales & MarketingStaff

    Reviewed Feb. 7, 2024

    My experience so far has been great. We worked with Brian ** and he made the process easy to understand and helped me feel confident in my choice with NDR. It never felt like a scam, and Brian never pressured us once. I appreciate that. We worked out a great plan and I am excited to start moving on and being one step closer to debt free. I would highly recommend NDR so far.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2024

    David is awesome, explains everything extremely well, never leaves a question unanswered, and has excellent customer service! I was leery of the whole experience, but David first helped my parents, which led me to want to get help myself. Everything is understandable, easy to follow, and creates excitement that your debt journey is not only started, but the end is near!

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2024

    She was so helpful and so kind. I was so nervous because I’ve been afraid to ask for help with my finances and she made me feel so comfortable and helped me with the process! This whole process was really fast and great. I look forward to being out of debt within the next few years, years sooner than I expected to be.

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    StaffBilling

    Reviewed Feb. 7, 2024

    Lonny was very helpful in explaining the process and I feel very confident with the plan. To be able to reduce my overall monthly spending by over $1600 is exactly what I needed to be debt free. Looking forward to the success and thank you to National Debt Relief and Lonny for helping me get there. If you find yourself struggling to maintain paying your bills then I highly recommend NDR to help you get there.

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    Staff

    Reviewed Feb. 7, 2024

    Summer and Edriner were so helpful and made me feel comfortable telling them my concerns and issues. I feel like there’s hope and I will become debt free! Thank you both for being great listeners and taking time to help me! I can tell NDR has great people who care and do not judge. It can be embarrassing to have to turn for help but this was the best service where I didn’t feel embarrassed at all.

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    Online & AppStaff

    Reviewed Feb. 7, 2024

    Everyone was Very helpful. Answered all my questions. Thank you for everything. I'm so glad I found you guys On the website and went for it. I will recommend to any friend or family in need of help. Once again thank you. I appreciate you. Also Lawanda was awesome. Very very sweet and very helpful.

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    StaffRates

    Reviewed Feb. 7, 2024

    Darwin provided information and was knowledgeable and well informed of the available options. He was patient and helped us make the decision with our best interest in the forefront. Darwin helped us through the entire process.. The process was easy to understand and I would recommend National Debt Relief to anyone faced with debt.

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    Customer ServicePrice

    Reviewed Feb. 7, 2024

    Great service and would recommend to anyone. Look forward to the results. Time on the phone took a little longer than expected but was well worth it. Should have everything off and debt free in a little over 3 years. Easy procedure and everything done over the phone and done through Adobe.

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    Customer ServiceContract & TermsStaffTimeliness

    Reviewed Feb. 6, 2024

    Went through the whole agreement with me. Call me the next day to see if I was happy with everything, if I had any questions. Went back over some things with me. Was very nice. They seem like they care about my situation, and will try to help me if they can. They say they will work with me to how to save.

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    Customer ServiceMaintenanceStaffRates

    Reviewed Feb. 6, 2024

    I called Mr ** to see if they can hep me getting a break off my huge debt interest rate that was looting my savings and affect my lifestyle.but after that phone conversation with Mr ** I wished I did called him five months ago when I lost my job. He did a fantastic job. I’m happy with my new plan and recommend them to everyone who has a hardship and struggling with none stop interest rates!! Thanks again National debt relief.

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    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2024

    National Debt Relief answered my e-mail promptly and took me seriously. They really helped us every step of the way to get our debt settled. Tommy guided us easily through every procedure! He really took care of us! Thank you National Debt Relief!! I would recommend them to anyone who needs help with their debt.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 6, 2024

    I was nervous to make the call, but the experience was wonderful. Jae was knowledgeable and helpful and he made the process quick and I did not feel judged. I got all my questions answered and felt instant relief when I was done. I feel confident and hopeful that my credit is going to improve and that I will be able to attain my financial goals.

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    Customer ServiceStaffBilling

    Reviewed Feb. 6, 2024

    While signing up I wasn't sure what to expect. I received at phone call from a representative who was very kind, knowledgeable, patient and able to help me achieve my goals. Only signed up today but so far it's been a good experience and would recommend to anyone struggling with credit card debt.

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    Staff

    Reviewed Feb. 6, 2024

    I was a little hesitant to reach out and ask for help, but the team I worked with was very nice and helpful. They offered advise, validated my feelings, and explained everything very well. I’m looking forward to being debt free soon! Very thankful for this program and amazing team.

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    StaffLoan Process

    Reviewed Feb. 6, 2024

    The process was easy. Arthur provided every option and explained process from beginning to end. Arthur was informative and so knowledgeable. Thank you for accepting my loan per se. I am so pleased with the process and so looking forward to debt relief so I can continue to care for my granddaughter. Arthur thank you. Blessings flow. I am so pleased with everything! Thank you! Be blessed.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2024

    My experience was amazing. The young lady I spoke with was a gem to communicate with and made the process worthwhile. I thank her for everything and I'm very sure that my time will be with this company should go well. I'm just hoping that communication between myself and the company go as well I hope.

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    Staff

    Reviewed Feb. 6, 2024

    Speaking with Ed this morning was lengthy but necessary, Ed was very thoughtful and courteous. I feel better now about my contacting your firm. I am looking forward to working with you. If this works for me, I will be very grateful.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Feb. 6, 2024

    I was really hesitant and anxious about doing the program. I was scared off previously by an over zealous sales person (can't remember their name) but I received a call from Bryant this time. Despite my anxiety and confusion (there's a LOT of detailed information I was not comfortable giving him) he explained everything clearly where I felt more comfortable. I have been suffering years of this debt from covid when everything shut down and I couldn't find work. Expenses added up and then when I got a job I could barely afford the payments and debt kept piling up. Now I have a plan and most importantly, I have hope and reassurance that I will make it out of this debt, thanks to Bryant. There's a light at the end of the tunnel and I feel like I can finally breathe! I needed help badly, having battled my debt situation for 3.5 years or more and I am so glad to work with National Debt Relief on this!

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    Staff

    Reviewed Feb. 6, 2024

    Chase ** met all my needs and was understanding and explained everything in a way that was perfect for me. Short and to the point. He was patient and not pushy and made me feel confident that NDR would be able to resolve my debt as well as provide some financial relief.

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    Billing

    Reviewed Feb. 6, 2024

    Working towards a financial solution to get my debt going in the the right way to obtain financial stability so I can save money and live a normal life again without worrying about if I get behind on my bills with no extra money in my account living paycheck to paycheck.

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    Staff

    Reviewed Feb. 6, 2024

    The representative that I spoke to, Stacey **, was very helpful and knowledgeable. She worked on a Sunday and helped me get started. I am very appreciative of her assistance and patience. She explained everything and walked me through the paperwork. I’m looking forward to being debt-free. The process was easy and hassle-free. I hope that this works for me. I am not sure what else I can do.

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    Staff

    Reviewed Feb. 5, 2024

    My experience so far having just signed up has to do with the man I dealt with Ron K. He was knowledgeable and very courteous. He answered all my questions immediately. I only wish was that they would include some debts under $500. I have great expectations and believe I am well on my way after taking the first step.

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    StaffBillingLoan Process

    Reviewed Feb. 5, 2024

    Michael ** was very polite and helpful. The young woman I spoke to before him was also very helpful. Michael made everything very clear and in detail. I am looking forward to becoming debt free. It was an easy process. My new payment will help me achieve my goal of getting out of credit card and personal loan debt.

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    StaffBilling

    Reviewed Feb. 5, 2024

    Authur ** did a job in explaining and advising me on my credit card and what the NDR has to offer me and he was thorough and he did an Excellent job. I would advise anyone I know and that having the same issues as me. I would recommend this place to Anyone.

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    Punctuality & SpeedStaff

    Reviewed Feb. 5, 2024

    Absolutely amazed at the patience and professionalism in explaining and executing the process. Highly recommend this program, it takes a little time but once completed such an immediate relief. We were skeptical but quickly understood the value in taking this opportunity to help ourselves. We are looking forward to working through this and regaining control of our finances and future.

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    MaintenanceStaff

    Reviewed Feb. 5, 2024

    My contact with Alex, my representative. Heard my situation out, no in depth questions on the details. Took the numbers at face value, broke down the details straight to the money. Time well spent. With a resolution that I could accommodate. Especially at this stage of the repairs.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Feb. 5, 2024

    Well, I'm still working on my credit, but National Debt Relief will you help you start fresh. I don't have to do anything, they will do all the work for you. I like how they check in and to see if you anything question for them and before they pay for anything they call you to get your approval.

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    PriceStaff

    Reviewed Feb. 5, 2024

    I had no more money after the tenth of each month and I was just so exhausted and so much better now that Mr Luis ** helped me. Get a new credit score and my credit score was down. My husband was happy; it’s such a relief for us. After one hour everything went smoothly for us.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 5, 2024

    It was an easy loan. William was so nice and knowledgeable, he answered all the questions I had before I even asked them. I would recommend this company to everyone who is thinking of getting a loan. Everything was done quickly and easily. Over the years I have gotten other loans and this topped them all.

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    Customer ServicePriceStaff

    Reviewed Feb. 5, 2024

    I was referred to TurboDebt by a friend, I found RayShawn ** and he took charge, was kind and understanding and once he reviewed what a mess we were in, he got us approved to work with National Debt Relief. I am so grateful that I made that phone call and met Ray. I know my life will be better and we will be back in control. Thank you.

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    Customer Service

    Reviewed Feb. 5, 2024

    I don't consider myself alone in that most people accrue some debt but for a lot of people it becomes very hard to manage. I found myself in a hole that as hard I tried to climb out of, I was just digging deeper. When I finally called and spoke to Jerry ** about my situation, he advised me on how to start my way back up. I've only just begun my way. I already feel more relieved that I have a plan now and somewhere to start. Jerry walked me through every step, and I know I made the right decision. Thank you NDR and thank you Jerry **!!!

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    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2024

    The initial process of qualifying for the debt relief program was one of the best experiences. The debt relief specialist works one on one with you. Carefully going through each step in detail before moving on to the next. Any questions I had were answered promptly and entirely. I was nervous initially at the start of the process, but by the end that was no longer the case.

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    StaffRates

    Reviewed Feb. 4, 2024

    Great program. They were very helpful in enrolling me into the program. With their help, I’ll be able to get out of the suffocating debt, that I’m currently under. I would highly recommend their program to anyone suffering from too much debt. This is the highest rated debt relief program currently available. It was very easy to enroll, and their terms are great.

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    Staff

    Reviewed Feb. 4, 2024

    Really one word to explain and express my overall experience. PLEASANT!!! I understood everything that was explained to a T and it all made sense in terms of what I needed. I love the military friendly part, thank you. I would highly recommend this company to any and all my family and friends in need of some type assistance or relief.

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    Staff

    Reviewed Feb. 4, 2024

    I’m so happy I did this. He was so helpful and caring! Very good at his job! It was easy to do and I wish I would have done this a long time ago. Will definitely recommend to my family and friends. I felt a weight lifted after speaking to him.

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    Rates

    Reviewed Feb. 4, 2024

    I'm worried if I have done the right thing or not. From what I have looked up Freedom Debt Relief has a 35% to 50% success rate and that this may cause me to not only ruin my credit but have me farther in debt when everything is done. But if they were truthful with me then I hope for the best.

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    Sales & MarketingStaff

    Reviewed Feb. 4, 2024

    I had a very good experience. Jeff was very helpful and courteous. I would recommend National Debt Relief to anyone. I am looking forward to getting out of debt. Like most things in life when you come across hard times it gets harder and harder to believe someone is willing to help you, because in the back of your mind you're thinking this must be a scam.

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    Staff

    Reviewed Feb. 4, 2024

    She was professional compassionate and patient as she walked and talked us through the program. I really appreciated that she showed concern for us and truly cared about us as people and not just another client. Is a big asset to NDR. I would highly recommend her to any friends that needs the kind of assistance we needed. Thanks Jillian!

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    Staff

    Reviewed Feb. 4, 2024

    Robert ** was great to work with. Very helpful and informative. He made the process very simple. I’m not happy to need to do this but I know I don’t have a choice. He made me feel good about my decision.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2024

    I called to see if anything could be done in my situation. I talked with Matt. He was very professional and also a very caring person. He let me ramble on about everything I've been going thru and how I felt I was close to a breakdown. We've spoken several times and he always asks how I am. This process was pretty easy and I feel as if I can relax some. He is a true asset to your company.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 3, 2024

    Just signed up late yesterday, but from the attention to detail that was exhibited was great. I look forward to working with them. This will take a lot of anxiety away, with eliminating all the phone calls. I only have social security income and stretching every penny makes a huge difference.

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    Staff

    Reviewed Feb. 3, 2024

    Very pleasant and helpful and answered all my questions. Felt very comfortable with my agent. I would recommend this to anyone in my situation. My agent spoke very clear and did not rush through the process. With this program I can look forward to being debt-free and live my life much better.

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    PriceStaffBillingRates

    Reviewed Feb. 3, 2024

    Agent was very professional and knowledgeable. Also very patient and helpful of any question or concerns. I would recommend National Debt Relief to anyone going through financial difficulties specifically after the pandemic all prices went high, rent, food, Gas, all bills. We definitely need some debt relief. This is a great option.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Feb. 3, 2024

    Making that call took everything out of be. This was the hardest decision I ever had to make. My life long Ihave worked and always paid my bills on time. Life took me for a loop and I ended up in debt that I could no longer afford. My biggest mistake was denial, for years that I could handle it. Finally decided I needed help. Life is too short to be dragged down by debt when help is so near. That I now know.

    Jennifer was my contact, and from the first minute to the end of a week, she helped me feel comfortable and not guilty for my debts and asking for help was the first baby step. I called several times with questions,she always took the time to answer even if I asked over and over again. Already feel as if I have my life back. I know I have to work hard and have a long way to go, but with all the assistance I have received and will be receiving if needed that I will be debt free in 36 months. I must thank Jennifer again, she is very dedicated to helping and understanding and has the patience to help. I would recommend your company to anyone that needs help. I feel back in life!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 3, 2024

    What a Great Experience I had, I started the program on 02/02/24 with a phone call to Michael ** that works for you out of Texas office. He walk me through everything you had to offer for my situation and I started a plan. Michael was very knowledgeable in the field of the program had a very pleasant time talking to him and getting things started so I could be on my way to financial freedom. This is a Great Program and I feel like a heavy load has been lifted off of my shoulders and it has, I will recommend friends and family to NDR if they are looking for help. I'm very pleased and can't wait for the great Journey I'm about to have it's Fantastic! Thank You Very Much.

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    Staff

    Reviewed Feb. 3, 2024

    I must say Monique made the entire process very easy to understand. I admire her knowledge and professionalism. A real pleasure to deal with her. We look forward to seeing our way out of debt and to repair our credit in the future. Thank you to everyone involved for making the decision an easy one to move forward with.

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    StaffHonesty & Transparency

    Reviewed Feb. 3, 2024

    Amy ** was so helpful and kind while we were setting up my plan. Talking about my debt can be really scary and makes me feel pretty vulnerable, so kindness is such a huge factor in whether I feel safe and cared for in any situation, and Amy really delivered on that! She was wonderful. Honestly every person I’ve talked to with this company has been wonderful. Thank you!

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    Staff

    Reviewed Feb. 3, 2024

    I had explored every avenue and I was about to give up any hope of getting out of the debt cycle. I was lucky enough to get assigned to a very kind agent Daniel **. To say he went above and beyond would be an understatement. I normally don’t write reviews- but he deserves all of the “brownie points”. He took the time to see the human behind the numbers. The world needs more of this compassion. Thanks again specifically to Daniel!

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    StaffTransparency

    Reviewed Feb. 3, 2024

    Angela, the Debt Specialist I worked with, was very well trained and thoroughly explained how the program will function. She was very patient with me explaining how the program works and willing to go over elements of the program more than once on some portions. I was hesitant to start the program, but her explanations eased my concerns and caused me to realize I should have initiated this effort earlier.

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    StaffTransparency

    Reviewed Feb. 3, 2024

    Jordan ** was my point of contact with National Debt Relief, and he was patient and transparent the whole way through. His efforts gave my wife and me the confidence we needed to go forward, and we are thankful we did. Thanks again Jordan for all your efforts on our behalf.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 2, 2024

    Straight to the point, willing to help your financial situation. I would recommend anyone to give them a try. They will respond as soon as possible. Don’t wait, call them right now. They are just a phone call away. They will make you ask yourself I would did I take so long to contact them

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    StaffBilling

    Reviewed Feb. 2, 2024

    Jim ** was very helpful and friendly. He explained everything very clearly and helped me understand how the program can help me and what my options are. So far the program sounds like it will be a great help to me? I was shocked to hear what the payment would be for the accounts that they are helping me with. Thank you for your help!

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    Online & AppStaff

    Reviewed Feb. 2, 2024

    Thank you for the opportunity. I am very glad that National Debt Relief program exists. It would help me and my family to get to path of financial freedom. I would recommend to go on their website if any body needs help. Website contains lots of useful information. Thank you my dear friend.

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    Customer ServiceStaff

    Reviewed Feb. 2, 2024

    Reaching out to this program was a very hard thing to do. It was so hard to make the phone call. Once I finally made the call I was instantly relieved. Was kind and relatable and gave me all the information I needed and truly helped me. I am just now starting the plan and I trust the process and am very hopefully to a better future.

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    Staff

    Reviewed Feb. 2, 2024

    Peterson was amazing, patient and so helpful. Tuly made this easy and less overwhelming and made me feel less depressed about the situation I am in! He took the time to go over each detail, he was personable and beyond knowledgeable. He was patient with me and my many questions and truly made this whole process so much easier!

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    Refunds & PayoutsStaffRates

    Reviewed Feb. 2, 2024

    Keith, was a professional. He explained everything to me. He showed me what my options were, I never put a pen and paper to what I was paying out in interest every month. In the amount that it came to at the end of the year. It was shocking and upsetting.

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    Staff

    Reviewed Feb. 1, 2024

    Triji was the best. She explained everything in detail. It was overwhelming to me but she took her time to make sure I understood. Triji also gave educated me on taken ownership of my spending and how to be more responsible [but in a nicer way]. When you know better, you do better

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    Staff

    Reviewed Feb. 1, 2024

    I was nervous and anxious about reaching out for help with my insurmountable debts. After talking with Debt Specialist Lauren **, who took the time to answer all my questions and discussed all my options I felt confident and relieved, and am optimistic about resolving my debts, and getting a handle on my finances. Thank you!

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    Customer ServiceStaff

    Reviewed Feb. 1, 2024

    The work that Matthew did was amazing. He was super clear and was very helpful throughout the process. He followed up with me and help me understand everything very well. The process to enroll on the program was super easy and look forward to get this done. Will happily recommend this to someone else who is encountering the same situation that my family currently is.

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    Customer ServiceStaffLoan Process

    Reviewed Feb. 1, 2024

    I was guided and educated on the process patiently. Customer service is excellent. Not just polite and respectful (which would've been enough). More than that. Very relatable people with personal life experience, high character and integrity. Thank you and salute to Warren ** who guided me through the process. I encountered hardships during covid-19 and was eligible for debt relief, different from just a loan. The main course of action is to settle my debt between 25% and 50%. Additional assistance is offered as well like protection from wage garnishment.

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    Staff

    Reviewed Feb. 1, 2024

    When I first reached out for help with my debts, I had three or four different people contacting me all around the same time about the Program, this confused me but finally got to talk with Steven **. Then we got on same page working it out. Then he walked me through the program and I signed up. I thought he was great. Thanks Wade.

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    Customer ServiceStaff

    Reviewed Feb. 1, 2024

    The person who helped enrolled me into a program with National Debt Releif was Garin Anderson and he was amazing. Because of his help I feel so much better about my debt and actually have a plan to pay it off that is realistic, and attainable. He was there every step of the way, was really great about following up and explained what will happen thoroughly. In 35 months I should be debt free and I can already feel the pressure of it all start to dissolve. Thank you so much, I’m excited to see the growth in my finances.

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    StaffBilling

    Reviewed Feb. 1, 2024

    Went smooth. She assured me it would be taken care of and they were able to help me. Very satisfied. Happy that they could settle my debt and my payments were great so now I can sleep at night and not stress so much anymore. So I would recommend this to anyone that needs help.

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    Punctuality & SpeedStaffTransparency

    Reviewed Feb. 1, 2024

    Marcus was my advisor and he was great! He was very patient and professional. He answered all my questions in detail and provided explanations and specifics. He went over all options and spent as much time as needed to take care of my needs and helped me throughout the entire process. When we scheduled appointments, he never missed one or rescheduled. Thank you very much!

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    Staff

    Reviewed Feb. 1, 2024

    Williams was very thorough in explaining everything, finding what I owed creditors and figuring out what my amount would be coming out of my checking each month. I would give him an A+. I am looking for to working with you all. I signed everything but I can not get a copy of it. Thank you very much.

    Rosemary

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    Staff

    Reviewed Feb. 1, 2024

    I believe my experience with NDR was excellent. I wasn't sure I wanted to actually go through the process, but so far, I'm glad I did. Larry S. was very professional and patient with me. He explained everything in a simple way and made me feel comfortable with the process.

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    Customer ServiceStaffBilling

    Reviewed Jan. 31, 2024

    Chandler was amazing at explaining things thoroughly and he worked with me to create a plan just for me. He listened to what I’ve been going through and was able to come up with a plan that I can afford. For the first time in a very long time I’m hopeful for my future possibility of being debt free and getting out of these minimum payments. He even called me back multiple times because I was at work and wasn’t able to complete everything all at once.

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    Staff

    Reviewed Jan. 31, 2024

    Jacara was very polite and helpful. She is very knowledgeable. I would recommend her to all my friends. I gave her a 5 star. I hope this company will help me get out of debt as soon as possible so that I can be back on my good track forever. *****

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    Staff

    Reviewed Jan. 31, 2024

    We are very happy with the way Jenn ** took care of us. She was very friendly and very helpful. She answered all of our questions without hesitation. She is an Excellent asset to your business. Thank you for everything, your company is a life saver for us. Michael and Roberta **.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 31, 2024

    Scott was very helpful and did everything in short order, his customer service skills were excellent. He provided me with the tools I needed to find a financial solution that works for me getting back on my feet. The application process was fast and easy. They offer many solutions to manage debt after Covid and the loss of my loved ones.

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    Sales & MarketingStaff

    Reviewed Jan. 31, 2024

    From start to finish the process was easy! I feel so much lighter taking this step with NDR! Corey ** was a huge help. He explained everything perfectly and made my final decision easy. Patient and so very kind! I have seen ads over the years and never thought I would need help but here I am and NDR is the best decision I have made in a very long time. Thank you Corey and NDR.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2024

    The representative on the phone was very helpful and did an amazing job explaining the process to me, and answered every question I had to my satisfaction. They are professional and helpful, and I highly recommend using National Debt Relief for help during hard times. I give them 5 stars for their professional manner and 5 stars for their program.

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    Customer ServiceTechPunctuality & Speed

    Reviewed Jan. 31, 2024

    I called for information and was soon engaged in actually signing up. The person I talked with was super engaging, empathic and encouraging. After convincing me this was the best option for me, she quickly read the contract to me as I was electronically initialing and signing (without the chance to actually read and ponder it myself). I've since had a change of mind, but have not received any response to my requests to terminate contract.

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    Response from National Debt Relief

    Hi Sraddha,

    Thank you for sharing your feedback. Your account was canceled on 2/1/2024. We apologize for any lack of communication you may have experienced.

    A member of our client success team will be reaching out to ensure all your concerns are addressed.

    Sincerely,

    National Debt Relief

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 31, 2024

    It took us only 3 days from start to finish to get the assistance we needed to enroll. Even when our cell service acted up Sebastian emailed us back and forth to obtain all the information he legally could to get the ball rolling. The process was quick, easy, and straightforward.

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    PriceStaffBilling

    Reviewed Jan. 31, 2024

    The staff was very helpful and made it easy. I just life got in the way and bills started coming in and I couldn’t handle it. It was very hard being a single dad trying to make it nowadays with everything so expensive. I’m ready for the settle up with debt.

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    Staff

    Reviewed Jan. 31, 2024

    My experience was wonderful with Rob walking me through every step. Gave me time to ask questions with the process. So informative so easy to get through the process. Such a relief. I have been contacted by National Debt Relief and portal has been set up. It was a wonderful experience with relief at the end.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 31, 2024

    Had a question about what I should do if I were to get a collection call from a creditor. The answer from my team member was precise and very good advice. Thank you for the quick response. I feel confident that any more questions I may have will be answered in the same professional manner.

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    MaintenanceStaff

    Reviewed Jan. 31, 2024

    Thank you for giving me the opportunity to get rid of the heavy debt burden I was carrying.. I only just joined, so we'll see how it goes, but I'm already more relaxed knowing there's help. They've given me all the tools necessary to fix this and get ahead, making my future seem brighter.

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    Customer Service

    Reviewed Jan. 31, 2024

    My experience with the company going good so far, they're getting in touch with the lenders. Some of them are a little harder to compromise. I will be glad when they all agree to a good percentage so I can get a fresh start in life. Every day is a different day, hope to hear from them soon, it's been a while. I didn't know it would take this long. It made my credit score go wayyy down that the only part I didn't like about when I decided to consolidate all my cards.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 30, 2024

    Riley ** was very efficient, polite and respectful. He made my experience with National Debt Relief a great experience! I would recommend this program to anyone that needs financial relief. He answered all of my questions and got back to me very quickly. I also appreciate the tools to help me continue to stay debt free.

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    Staff

    Reviewed Jan. 30, 2024

    Right now I have nothing but great things to say about this company and your representative Justyn **. I have been with a different company for some time now paying more than I do now and had zero results. I think they just pocketed all my money. I feel much better with you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 30, 2024

    Bruce was very patient with me in the process. He answered all of my questions and provided great customer service. He was very knowledgeable! He called on time for our phone appointments and left detailed messages or emails when I missed a call. I’m very confident I made the right decision and can’t wait to be debt free.

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    Staff

    Reviewed Jan. 30, 2024

    Everything from start to finish was great, Sarah ** was very helpful, informative and professional. I have no doubt I’ll be successful in my debt free journey. I have had a debt relief company before in the past but the service from NDR is way better and more professional. I truly believe they are here to help.

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    Punctuality & SpeedStaff

    Reviewed Jan. 30, 2024

    Chris was AMAZING. Hands down one of the best experiences I have EVER had regarding money. Chris was prompt, punctual, extremely friendly, genuine, and did not push me at all. He helped me actually understand what was going to happen, coached me through the whole way, answered every question I had. Chris was great. Overall amazingly wonderful experience, thanks to Chris **.

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    Staff

    Reviewed Jan. 30, 2024

    I appreciated the character and intelligence of the person that I spoke with and also how that person was very forthcoming for answers to any questions I had regarding the program. I felt like that I had the knowledge and understanding I needed to move forward. I would recommend National Debt Relief to someone that is struggling to get out of debt.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 30, 2024

    Mr. Shawn ** was very helpful, efficient, knowledgeable and polite while guiding me through the process to apply for the program at National Debt Relief. He answered all my questions to my satisfaction and provided detailed explanations. He made the entire process easy to complete and easy to understand. He was also very prompt with retiring phone calls. Thank you Mr. **.

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    Punctuality & SpeedStaff

    Reviewed Jan. 29, 2024

    I’m very excited about this program. Brittany was very patient and she answered all my questions about the program. She was able to put to rest all the doubts and anxiety about the unknowns of debt relief. Would definitely recommend to a friend. Thank you Brittany! Can’t wait to be debt free.

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    Staff

    Reviewed Jan. 29, 2024

    Aidan ** did a great job explaining everything to me. He was very patient and would repeat information if I missed it or didn't understand. He walked me through each part of the process thoroughly. I feel much better about my debt situation and feel like I'm in good hands now.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2024

    I didn't know what to expect when I called. I am so relieved I did make the call. I see there is a way out now & I am no longer stressed about how I will make ends meet every month! It didn't take a lot of time to sign up & the process was very easy! My person was super helpful & understood my situation. Thank You!!

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    Staff

    Reviewed Jan. 29, 2024

    My experience with National Debt Relief has been a stress free process even when dealing with a financial crisis. Kimberly is an excellent representative that guided me through the whole time with clear instructions and keen knowledge of the my financial goals. This makes it easier for a client to then focus on maintain a healthy credit future.

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    CoverageStaff

    Reviewed Jan. 29, 2024

    Pedro was amazing! He was understanding, helpful and knowledgeable. He was very easy to talk to yet sensitive about our financial situation. He was FANTASTIC to work with. He was able to answer all of our questions and give us our best options. Additionally he went back to clarify with underwriting when he wanted to make sure we were getting the best conditions for our situation. Would highly recommend him to anyone.

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    StaffHonesty & Transparency

    Reviewed Jan. 29, 2024

    Bryant ** a Debt Specialist with National Debt Relief was very knowledgeable of the sign up process. He walked me through each step being honest and upfront about the pros and cons all the while being very respectful of my unfortunate situation. I never felt rushed and was allowed to ask many questions to gain the full understanding of what I was taking on. I feel very confident using this process to become debt free. I am looking forward to being debt free with the help of National Debt Relief.

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    Refunds & PayoutsBilling

    Reviewed Jan. 29, 2024

    My experience was great! I feel relieved that I am not going to drown in debt anymore and there is a light at the end of the tunnel. I have always been responsible paying my bills but after multiple crises in life has caused a snowball of debt. With debt relief, I can get out of debt and raise my credit score. I am excited and want to work hard at paying it off sooner!

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    Reviewed Jan. 28, 2024

    Solving a debt going out of control problem is their specialty. Great team and a solution that works. They will review your situation, develop a solution that will work for you. Then put it into an action plan. Depending on your financial options you will be home a range of solutions and the support needed to achieve financial freedom. There are options, always do a comprehensive search. I believe this team is the right team.

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    PriceStaffBilling

    Reviewed Jan. 28, 2024

    Terrance Crane was very helpful. Explained everything so it was very easy to follow and understand. Answered all our questions. Was not pushy. Definitely will make our life easier and will save us a ton of money!!! Everything including fees and attorney cost in one payment. I wish we had done this sooner!!

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    Billing

    Reviewed Jan. 28, 2024

    Being as deep in debt as I was with my credit cards was not a good feeling, but Jacob explained everything about the National plan really well. I never felt a bit of pressure — like the tactic the other guys used. It all made so much sense, so I gave it the green light and we moved forward with the process. I can already see the light at the end of the tunnel because I now have a path to get there. I can't begin to recommend National and Jacob enough!

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    Customer ServiceTechStaff

    Reviewed Jan. 28, 2024

    I was apprehensive about NDR's program, but I decided to call back to get more information about the program. I had the most amazing experience with Mr. Shon **. He was so understanding and knowledgeable. Mr. ** made the process so easy. He was very patient with me and answered all my questions and concerns. Mr. ** took his time and explained in detail the contract. Thank you so much Mr. **!

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    Customer ServiceStaff

    Reviewed Jan. 28, 2024

    The agent was very helpful and understanding, Very polite and his job was completed and made me very happy. I'm very pleased now I can move forward in my life financially. I have told other family members about the firm and how good you were in your business. It took a while to complete the form due to my lack of knowledge to working on a cellphone. He talked me through just how to work the phone.

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    Customer ServiceStaff

    Reviewed Jan. 28, 2024

    The representatives I dealt with were extremely polite, professional, and accommodating. They provided some of the most excellent customer service I have received in some time. I was extremely pleased with the experience. I am beyond grateful to have the help of National Debt Relief to aid me in getting my finances on track.

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    Staff

    Reviewed Jan. 28, 2024

    Erica was very pleasant and knowledgeable. Explained everything so I could understand it. Answer all my questions. Made me feel like I have made the right choice. Looking forward to finally get out of debt. I hope things go as smooth the rest of the way as it has so far!

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    Customer ServiceStaff

    Reviewed Jan. 28, 2024

    Kathy was amazing in her care of my situation. So professional and efficient! Made me feel better about my future of my finances. She handled the calls with confidence, empathy and with emotional intelligence. I would highly recommend this service to anyone that has a critical financial issue and needs resources and relief. Ask for Kathy. She is a professional.

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    Customer ServiceStaff

    Reviewed Jan. 28, 2024

    I called and spoke with Edwin. He was extremely knowledgeable and helpful in getting our debt plan in place. We are both in our 70's and 80's. We raised a grandchild, which set us back a lot financially, as we were nearing retirement. We both worked as long as possible. Now we have found some relief thanks to Edwin. Very grateful.

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    Staff

    Reviewed Jan. 28, 2024

    Milli is so helpful!! Her walking through every step took a lot of stress from me. She was so patient repeating and explaining all of my questions. She is an asset to you company. In fact, if she had not been so friendly, I may not have used your services.

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    StaffBilling

    Reviewed Jan. 28, 2024

    This is the second time I've had to use National Debt Relief, and I am so grateful. They have been amazing. They help me get out of here. When my mom was sick and dying. I'd use all my available credit to help me. For her medical bills prescriptions bandages you need make she needed it. I used my my credit to help a friend who I thought it was in true dire need. Turned out I was being used.

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    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2024

    This Process was fast and simple. He made sure I understood everything and reaffirmed that I was being taken cared of the best way possible. He also seemed really motivated and that made me feel really valued. I would definitely recommend this to anyone else that I know that is also struggling.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2024

    I recently had the pleasure of experiencing customer service that went above and beyond my expectations, and I am compelled to share my incredible encounter. From start to finish, this interaction exemplified the epitome of outstanding customer service, setting a new standard for excellence. The journey began with a simple inquiry, and I was immediately greeted by a representative who exuded professionalism and warmth. Their eagerness to assist was palpable, creating an environment where I felt valued as a customer. The representative demonstrated an exceptional understanding of the company's products and services, addressing my questions with clarity and expertise.

    What truly set this customer service experience apart was the representative's genuine commitment to resolving my concerns. Instead of offering generic solutions, they took the time to understand the intricacies of my situation and tailor their responses accordingly. This personalized approach not only showcased their dedication but also made me feel heard and understood.

    Moreover, the speed at which my issues were addressed was truly impressive. The efficiency with which the representative navigated through the process without compromising the quality of assistance was commendable. It was evident that they were well-versed in their role and had the tools necessary to provide swift resolutions. Throughout the interaction, I never once felt rushed or dismissed. The representative patiently guided me through each step, ensuring I felt comfortable and informed. This level of patience and attentiveness is a rare gem in the world of customer service, and it left a lasting impression on me.

    What truly left me in awe was the proactive follow-up I received after my initial inquiry was resolved. The company reached out to ensure that I was completely satisfied with the resolution and took the opportunity to gather feedback for continuous improvement. This level of commitment to customer satisfaction is a testament to their dedication to excellence.

    In conclusion, this customer service experience was nothing short of extraordinary. From the initial engagement to the resolution and subsequent follow-up, every aspect of the interaction was marked by professionalism, expertise, and a genuine desire to provide unparalleled service. This company has undoubtedly set a gold standard for customer service, and I am grateful to have encountered such a remarkable team. If excellence in customer service is what you seek, look no further – this company has truly mastered the art.

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    Staff

    Reviewed Jan. 27, 2024

    My experience was very heart felt. Jeremiah understood exactly what I was going thru and met my needs. He also took the time to explain in detail what was required of me and how I can maintain the right goals for myself. I thank you for being compassionate and patient through this and especially with an old lady that's not too computer savvy. Thank you again.

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    PriceStaffBilling

    Reviewed Jan. 26, 2024

    Application process went Very smoothly and representative was very upfront concerning costs and hard truths. He was very patient and answered all my questions thoroughly and without judgment. Debt is a very scary topic and Tommy made it easy and gave very detailed step-by-step instructions. No one likes to get into credit card debt but life happens and cost of living keeps rising. Debt relief seemed like the best option for our needs. I'm looking forward to seeing how successful this program will be for us.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Jan. 26, 2024

    Nate was amazing in helping us out and quickly to respond and complete an agreement. We are very pleased with the process and can’t wait for the future to be debt free. I would definitely recommend this company and process to my friends and family if they are in any need of financial assistance.

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    Staff

    Reviewed Jan. 26, 2024

    She is very clear and open about the process and expectations. Made me feel comfortable and confident. I am looking forward to the future she is helping me to rebuild. The problem went from unmanageable and depressing to escapable. I don’t know how these next few years would look without her and the company by my side.

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    StaffBilling

    Reviewed Jan. 26, 2024

    Thank you so much. Samuel was a great agent to explain my different options with the comparison of my situation and the amount I was dealing with for credit card debt and that would best suit the needs that I have and also the concerns of building back up my credit score. Very good and attentive to the details and the needs that I have explained. I think they did a great job and pleased with my experience.

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    Staff

    Reviewed Jan. 26, 2024

    Millie was a great help to me. She was very patience with me, didn't reach me, took her time in going over all the paperwork. I would definitely recommend my friends. I was truly impressed and pleased. I did not receive any money for writing or signing up for this program.

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    Staff

    Reviewed Jan. 26, 2024

    I was able to have my questions and concerns answered as I took notes. There was no pressure to complete the process, and the conversation was friendly and professional. The process was timely. Still, I was able to understand all the legal language. I see this process as a step in the right direction in meeting my my financial responsibilities. Thank you, Ben.

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    StaffTransparency

    Reviewed Jan. 26, 2024

    I had an excellent experience with all the representatives. They were friendly, thorough, and very knowledgeable. I appreciate all they do to eliminate the debts. Thank you for updating me on an ongoing basis. And continually negotiating with the creditors on my behalf and I am grateful. I had an excellent experience with all the representatives. They were friendly, thorough, and very knowledgeable. I appreciate all they do to eliminate the debts. Thank you.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Jan. 26, 2024

    Paola ** was very patient and explained everything in detail. She spent a lot of time making sure I understood the process. Also received an email from the law firm handling my request and everything was explained my part and their part. I appreciate the feedback I received in this stressful situation. l can comfortably afford the monthly payments and still continue to pay my bills.

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    Tech

    Reviewed Jan. 26, 2024

    Emily not only went over the contract with me but explained any and all questions thoroughly. No one else at any other site did that. I was impressed with her sincerity and her knowledge. She explained how soon my account could start working for me, and what I would need to get started and why. She made it simple and easy to switch.

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    Staff

    Reviewed Jan. 25, 2024

    Before making this decision, I did research with at least three other different companies in the same field and I say and maintain with certainty that National Debt Relief, through its agent Michael **, was the one who provided me with the best service and information in general. Mr. ** provided all the answers I needed. Therefore I had a smooth and relaxed experience when enrolling in the program. I appreciate all the time and dedication to my case. So far everything has been positive and 100% recommended.

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    Staff

    Reviewed Jan. 25, 2024

    I was experiencing so much anxiety from my debt, after talking to Kenneth **, I feel so much better. I signed up immediately, and am so happy that I did. He answered all of my questions, and concerns. I highly recommend going with this company. Very happy and relieved. Thank you for all your help.

    Melody **

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    Customer Service

    Reviewed Jan. 25, 2024

    Removing debt is great. Getting more and more free every day. It is nice to see balances decreasing and to have fewer calls from creditors. It is nice to feel like I can answer my telephone again. For the longest time I have avoided calls from unknown numbers as I only expected to hear about how I needed to pay so and so and I didn’t have extra money to give.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2024

    They are serious about helping people, they will call back if they have to. Also they will guide us step by step in order to get all paperwork done correctly; the representatives will make sure to answer any question before finishing the paperwork, I’m very happy the company representative.

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    Punctuality & SpeedStaff

    Reviewed Jan. 25, 2024

    I understand totally. Thank you guys so much. I feel so relieved. Can't wait to get this behind me and everyone I talk to has helped me and has explain to me word for word on how to get this taken care of. I thank you guys so much and yes I would recommend you all to my friends and family members as well.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 24, 2024

    Excellence. Explained everything about this service. Described everything thoroughly. Called me by my name and was approved very quick. Explained what to do next and how to go about getting through the process. I so happy I called. Thanks a million. It took a little longer than expected but I’m glad that I did it. XO

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    Reviewed Jan. 24, 2024

    Everyone was super great. They answered all my questions and we even had a laugh or two. To brighten up, a not so good day and to make it a better day. I like to say thank you to all involved. I can't remember their names. But, I'm pretty sure it's on the recording.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2024

    NDR has been extremely professional in helping me resolve my debts. I am very happy that I chose this route over filing for bankruptcy. I can sleep better at night and my phone is not ringing 24/7 from debt collectors. Please contact them before filing bankruptcy, you will not regret this option.

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    Customer ServiceStaffTransparencyHonesty & Transparency

    Reviewed Jan. 24, 2024

    Belal ** really made me feel comfortable in trusting the process with NDR. He was very patient, listened through my hardship and answered all my questions. I was really skeptical cause I only found reviews of people who are just starting (me included). So as far as customer service, they’re AWESOME! But as the program continues, I will update on the progress with total honesty.

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    Customer Service

    Reviewed Jan. 24, 2024

    Very nice and explained everything. Answered every question even when I asked more than once. Only problem so far is I asked them not to call before 2:00 pm because working but have called at least 3 times before 2:00. I don't appreciate that and neither does my boss. I have been with other companies and hope yours works better for me.

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    StaffBilling

    Reviewed Jan. 24, 2024

    I was drowning. I was in a cycle I didn’t know how to get out of. Make a payment, max out my cards again every month, Finally I swallowed my pride and asked for help. I woke up today scared but with hope that I might actually get out of debt! Thank you Steve! You are the best counselor!! I feel like I have a partner in this and not alone.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2024

    William was very nice and knowledgeable. He made me feel comfortable to ask any questions. Towards the end of the conversation he reassured me that the program was on my side and is here to help me. I also really liked the fact that I could list a number for the creditors to call.

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    Staff

    Reviewed Jan. 24, 2024

    My associate, Shelley was amazing. She walked me through the process step by step and even created a budget for me. I like the fact that I have to approve every expenditure prior to funds being released. I found her to be knowledgeable, friendly, and empathetic. I am very pleased with this service.

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    Staff

    Reviewed Jan. 23, 2024

    My experience working with NDR. That I able to see again like I was blinded. Your teams Tyler ** and teams very help me through and your business model for all people that deserved a chance to grow in future again and see everything clearly instead darkness... Thank you so much. Best Regards...

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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