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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 32 Reviews 4425 - 4575
    Verified purchase
    Staff

    Reviewed Oct. 2, 2024

    Adam from NDR helped me out tremendously. He explained the program to me very carefully. He was very polite, respectfully, patient, kind and understanding to my needs. He answers all my questions and made me feel very welcome to the program. Adam thank you so much for everything and being so nice to your new client.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2024

    I was really happy with National Debt Relief. I was about 80,000 in debt and most of the settlements that they made for me were around 40%. There were a couple that were 50% or a bit over that I would have wished they would have been down around 40%, but I understand the way those things go. I was just expecting a little better a couple of times. 40% should be the max and I was a little disappointed when I had to pay more, but it wasn't a problem. Customer service has always been good.

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    Staff

    Reviewed Oct. 2, 2024

    I tried to see if National Debt Relief could help me and they did. The rep was nice. Once she got me through all the process, everything worked out fine, and now, I've paid everything and I'm done. I'm thankful. They did a great job for me and I am very satisfied. If I need to come back, I'll come back.

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    Staff

    Reviewed Oct. 2, 2024

    My mother-in-law used NDR and she recommended it and we used it. We did a debt consolidation plan. It was a really easy process. They were always very helpful and attentive. They communicated very well. They did great.

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    Contract & TermsPriceRefunds & PayoutsBilling

    Reviewed Oct. 2, 2024

    Beware of National Debt Relief – A Costly Mistake. I enrolled with National Debt Relief expecting to receive support in settling and reducing my debt. However, after just three months in their program, accumulating $1,575 in reserve, I was presented with a settlement for my Discover card debt of $13,375. The settlement amount, including fees, came to $12,650.84 – a minimal savings at best.

    The company's agreement stated they would only take 25% of the settlement over 24 months, but instead, they paid Discover $200 and took $1,363 from my reserve account in one go, leaving me with just $9.75. This left me in a position where I could not continue to make payments without adding more money into the account.

    When I reached out to National Debt Relief to express my concerns, I was told that I couldn’t get my money back. If I were to opt out of their program, I would lose the money I’ve already paid and potentially jeopardize the $100/month settlement plan I had established with Discover. This company exploits people at their most vulnerable, taking large fees upfront and putting clients in a position where they must keep paying into the program to avoid a major financial loss. They advised me to stop paying my creditors to "build up reserves" and "demonstrate hardship," but this advice has only caused me further stress and financial strain. I do not recommend National Debt Relief to anyone seeking a fair and trustworthy debt solution.

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    Customer ServiceStaffResolution

    Reviewed Oct. 2, 2024

    It was a good experience, as I am getting help from National Debt Relief for first time. They are nice people and help others to get rid of their debts. I am strongly recommend National Debt Relief if someone going through with bad debt. They are the one only can help people to sort it out their debts. Call them to find out more.

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2024

    I turned down this program once. Telling me to ignore my lenders was scary, but I accepted this time because the agent reassured me that’s going to work. Without this program I would be struggling for longtime. Circumstances put me in the situation but I will get out and regain my financial freedom.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 2, 2024

    Rodney ** was very informative and very professional on our call. I would recommend him to as many of my family and friends. Will global let me know when or if my 2 credit cards have been lowered for settlement. I need someone to let me know the 800 number to call if I need to call Rodney with a question or more information. He gave me his extension number of ** but forgot the 800 number to call.

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    Verified purchase

    Reviewed Oct. 1, 2024

    I picked National Debt Relief for their debt relief program. The enrollment process went smoothly, and the ongoing support has been good.

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    Verified purchase
    Staff

    Reviewed Oct. 1, 2024

    My experience with Chris and NDR was amazing. I have been so incredibly stressed out over the last year and I think I can finally sleep at night. I finally have a path that I can achieve and not worry about it constantly. I would recommend anyone to this company.

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    Punctuality & SpeedBilling

    Reviewed Oct. 1, 2024

    There are times when trying to pay your bills becomes very difficult. Leaving you with no money left over to save or anything else. So, Thank God for this National Debt Relief. The process was pretty quick and the lady made me feel comfortable about what I was doing. I hope to be debt free very soon.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 1, 2024

    So I got this rep named Gage and he was phenomenal. He talked me through everything, answer all the questions that I had. Gage listened to me fully about my concerns and everything else I had a question about. When I asked if I could deal with him for any further questions he had absolutely no issue. He made me feel a little more confident about using this service. So glad I decided to call and that I got the rep. named Gage.

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    Verified purchase
    Staff

    Reviewed Oct. 1, 2024

    The agent was very patient and helpful through the process. I greatly appreciate the help and support she provided. She went over every detail with me and answered all my questions that I had. I would highly recommend my friends and family to this business if they need this kind of help.

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    Verified purchase
    Customer ServiceOnline & AppStaffResolution

    Reviewed Oct. 1, 2024

    I received an excellent service today. Mr Dawis ** was very diligent and took the time to answer all my questions and explain the NDR program's details. We had some difficulties with the phone connection but found a way to resolve it. The NDR Website is very helpful and well-designed.

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    Verified purchase
    StaffLoan Process

    Reviewed Oct. 1, 2024

    I spoke to Alexander who was extremely kind & lovely to talk w/. He was very knowledgeable on the program & knew his numbers. He explained everything to me & gave me a more accurate picture of my finances, which was eye-opening. He walked me thru the process, every page of the loan documents, all the way to making sure I could get into the portal. I feel relieved & have a better outlook now of where I am financially. A big Thanks to Alexander & NDR for getting me out of a bind.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2024

    I gave National Debt Relief a call to see what they could do. The lady I spoke with was as cordial and understanding as she could be. We were on the phone for an hour. They said it was gonna take four years to complete, and we are done. However, my credit score took such a tremendous hit. I don't know if I'll be able to recover from that.

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    Staff

    Reviewed Oct. 1, 2024

    The respective Oscar was very helpful fully in explaining everything and walking us through the process of this along with great performances and personality he has. He made it seem very friendly and help us get back on the track of debt free. He was also super nice through with every question we had as well.

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    Staff

    Reviewed Oct. 1, 2024

    Jamie from Turbo Debt in Jacksonville was most helpful in explaining the program, the options. While this is her job, she showed empathy towards me and my financial situation. Very professional and yet personable. She took her time to explain in details, would ask me if I had any questions after going over different items. If I had questions, she answered them fully to my satisfaction.

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    Staff

    Reviewed Oct. 1, 2024

    Daniel was absolutely wonderful in helping me get set up and reassuring me throughout the entire process. He was very knowledgeable and had answers to all of the questions I asked. He was also very patient and willing to work with me through each and every account I brought forward. He made the entire process less scary and I appreciate him for that!

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    StaffBilling

    Reviewed Oct. 1, 2024

    William has made me feel like I was not alone. He really put in perspective on how credit card debt is keeping me from reaching my goals. I look forward finishing this program and making a better future for my family. I am overwhelmed by the compassion that William conveyed while talking to me about this program to help better my financial situation.

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    Staff

    Reviewed Oct. 1, 2024

    I was skeptical about this program at first but when Ethan explained it and explained how I could save money and get out of debt I was so excited! Ethan took the time to talk to me and answer any questions I had. Ethan is the best. He is very knowledgeable and very professional.

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    Staff

    Reviewed Oct. 1, 2024

    To have a company to step up and deal with matters in life for you when you have reached exhaustion is truly amazing. The relief of the stress from the body is amazing. This company deserves an award. No more trying to balance everything. NATIONAL DEBT RELIEF IS HERE FOR ALL OF THAT. THIS COMPANY HAS MY RECOMMENDATION 100%.

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    Verified purchase
    Staff

    Reviewed Oct. 1, 2024

    I would like to give thanks to Daniel ** for helping me. I felt comfortable sharing and opening up about the situation landing me in this horrible situation. My goal is to pay this debt off under 2 years. The quicker I paid this debt. The quicker I can disconnect from the memory that put me in a bind financially. My goal is to get my credit score back to 800+, this higher than it was first time it reached 800. Thank you so much

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    Verified purchase

    Reviewed Oct. 1, 2024

    I sought National Debt Relief’s services because of my debt. I'm over with the program and the quality of service was fine.

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    StaffRates

    Reviewed Oct. 1, 2024

    My experience and conversation with Adam ** as regards to assisting me with my need was great. He is very knowledgeable, passionate and patient with helping me to achieving my goals. I will recommend National Debt Relief to anyone that is interested in getting out of their debt. The program is filled with a lot of packages that will help you with your financial skills.

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    StaffBilling

    Reviewed Oct. 1, 2024

    I received a feeling of relief. I thank God for Samantha the person that I spoke with. She was very pleasure. I appreciate her rapid help. My cousin recommended me to debt relief. The low payment will ready help me so much. This gives me a peace of mind. Thank you.

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    Verified purchase
    TechStaffBilling

    Reviewed Oct. 1, 2024

    Doglas ** from your company did today my debt release. He was very helpful and have acknowledged of the program, in which I sign today the contract to lower my 4 credit cards. My wife is senior, the same as me, he took time to explain the program to us! Is an asset to your company. Thanks to him we feel free and relax tonight! Very patient!

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    StaffBilling

    Reviewed Sept. 30, 2024

    It was very good information and the that help me to understand what I need to know. He also was very helpful to because I didn't know anything about how to do it. I glad that I listen to myself to get help. I think I will understand it more more as well get my first payment done. Thanks everyone that will be helping out.

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    StaffBilling

    Reviewed Sept. 30, 2024

    Mr. **. Is an asset to your company, he was patient, polite and understanding of my shortcomings (taking longer) than I normally take in finding my financial information. Mr. ** was thorough in explaining the process, procedures and my responsibility not to mention managing your financial affairs classes offered. I will tell my family and friends about National Debt Relief program. Also, a weight was lifted off my chest after getting enrollment into the program and knowing that I have a biweekly payment amount that I can afford. Thank you Mr. ** and National Debt Relief.

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    Staff

    Reviewed Sept. 30, 2024

    When talking with Alma **, she was very friendly and patient. She answered all of my questions thoroughly and without hesitation. She understood my concerns and helped me through the enrollment process. Then she explained the steps of what was going to happen within the next few weeks. She made my experience less stressful, than it could've been. Alma ** is an asset to your service.

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    Staff

    Reviewed Sept. 30, 2024

    I still cannot believe how easy this process has been. I should have done this sooner. Everyone I have dealt with in your company has been so helpful and understanding of my situation. Thank you so much. I will let my family members and friends know how much we appreciate the staff we have spoken with in your company.

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    Staff

    Reviewed Sept. 30, 2024

    I had my first experience with National debt relief today, Mark, the man that helped me was the very knowledgeable. He explained everything to me and uh, yes, it took some time, but we got things figured out and I'm very glad I have decided to go with national debt relief. I believe it will make my life's so much easier.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2024

    My experience was excellent. The young lady that helped me was so nice and helpful. She answered all the questions and concerns that I had. Explained in detail what they offered and guided me all through the process. She put a smile in my face and a whole lot of relief. Thank you so much!

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    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2024

    When I first made the call to National Debt Relief I was just looking for information. I had made my homework prior to my call because I wanted to make sure I was calling the one debt relief company in the USA! But when I started talking to Shawn B. I had no doubt that I was in great hands!

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2024

    I had a very good experience, Rodolfo ** was very helpful, very knowledgeable, willing to help and provide us with the solutions to our problems, he answered all the questions I had regarding the process and participation of the program, we very satisfied with the outcome and the way Rodolfo ** was detailed in every aspect of the process. He also helped my wife with her process as well.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2024

    All the way through the intake process, The National Debt Relief Worker, who helped, me was great and professional in all ways. I am so very happy and feel good about the process and the help I need to get my finances in order. Thank you so much National Debt Relief for offering this much needed service. Mitchell **

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    StaffBilling

    Reviewed Sept. 30, 2024

    The program was Explained in detail by my agent Jeanne. Thanks for taking the stress off me. I’d recommend this program to anyone that’s in need of debt help. I’m totally please that this program is one that I can now manage my bills. I would had not had to use this program but due to RA and degenerative disc in my back. This has interfered with my work causing loss of work days. Thanks Jeanne.

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    Verified purchase
    Staff

    Reviewed Sept. 30, 2024

    My agent was very informative, helping me in every step of the way with accuracy and patience. I felt NDR trusted me when other financial institutions did not as I tried to consolidate my debt to gain the financial freedom I need. Thank you for all the assistance provided and for having a light for those of us that want to be responsible financially but hardship of life events out of our control prevent us from keeping up afloat.

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    Staff

    Reviewed Sept. 29, 2024

    I had the best person helping me out. She was very knowledgeable and answered all my questions. I am very thankful for her help through this process. I would definitely recommend to anyone who needs some debt relief. It was a very painless process and a definite weight off my shoulders to getting this done.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2024

    Kenneth ** was very professional and polite, he gave me peace of mind. Kenneth explained the program well and was very informative. He helped us get enrolled quickly and answered all questions very efficiently. Kenneth was very patient with us and explained everything thoroughly. It made the process go very smooth and stress free.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 29, 2024

    It was a wonderful experience working with Jose. He made an extremely and difficult decision for me, feel acceptable. We will talk again tomorrow and I’m grateful that he has made me feel so comfortable and at peace about this. He’s extremely easy to talk with. I have a strong feeling this young man will be very successful and will be moving up the ladder quickly. I’m grateful he was the one that answered my call.

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    Staff

    Reviewed Sept. 29, 2024

    Nicole was very nice and understanding of my concerns and worries. She was very informative and helpful. I definitely appreciate the time and patience she had. I'm glad I was able to speak with someone today about getting my debt consolidation started. I would definitely recommend NDR to others in need.

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    Billing

    Reviewed Sept. 29, 2024

    National Debt Relief has taken my unsurmountable debt and made it manageable. They are negotiating with my creditors directly on my behalf to reduce my credit card totals owed. After suffering the loss of my salary, my house and covid-19 hardships I am now able to move forward with less stress and better overall health. I am very grateful for NDR.

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    Staff

    Reviewed Sept. 29, 2024

    Our agent Julian ** was absolutely fantastic. He guided myself and my husband through the whole process and left us feeling totally confident that we made the right decision for our future. Thank you National Debt Relief for coming to our rescue. We will be recommending National Debt relief to any of our friends and family that are in need of this service.

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    CoveragePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Sept. 29, 2024

    After years of struggling to recover from multiple bouts of COVID-19, injuries leaving me w/o income, and two major moves in one year... My excellent credit rating and 15 years of responsible one-time payments was OVER. As many people know, it doesn't take long to fall deeply behind, esp. w late fees, insurmountable interest, horrific payday loans, and more. Facing vehicle repo leaving no way to work, can't afford car insurance, plus insane inflation does not make for a good financial situation for me or millions of other middle-class Americans. Not yet considering inescapable six-figure student loans due and taxes in arrears, Bankruptcy seemed only option.

    Two years fighting to get approved, neither CH7 or CH13 was viable for my situation. No assets to speak up and my checking account in danger of seizure, I was literally out of options... Until I thankfully discovered National Debt Relief. Contacted me immediately on a Sunday as requested and took the time to understand my unique situation, gather info, and propose what payment plan would work best for me w target of being debt-free in 60 months. Also provided resources to assist w Student Loans which I'm definitely checking out.

    My contact was very friendly, patiently, and clearly knowledgeable. What I appreciate most about NDR is their approach to showing me what they CAN help me do vs. what they CAN'T. I'm not compensated to share this major relief I'm feeling. I still have work to do and I believe in repaying my debts. I just needed a reasonable approach to simplify the process and receive expert guidance which NDR has done. I highly recommend taking advantage of their Free Assessment to see what options they may have for you. With Bankruptcy not an option and unable to resolve my serious debt situation on my own, NDR was my last hope and thankfully was the RIGHT CHOICE for me.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2024

    I was in a panic when I remembered National Debt Relief commercials. I called and spoke with Colin J., who was very nice and sympathetic. He called me back when he said he would, answered all of my questions, gave me more information than needed I've expected, and eased my nerves. Everyone that I spoke with was very kind and accommodating. I am especially grateful to National debt relief - I really did not know what I was going to do! I should be out of debt in 2-4 years or less! Thank you National Debt Relief!

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    Staff

    Reviewed Sept. 29, 2024

    Let me brag for a minute. The representative I had is the best. He went above and beyond to help me and to make sure I understood everything. He was knowledgeable and very patient. He constantly kept asking if I had any questions. He made sure I was about to follow as he ready everything to me. I wish I had knew about them sooner. Thank you again sir.

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    Staff

    Reviewed Sept. 29, 2024

    A big relief, very accommodating to help you understand things that's not clear. A big help for me, for I know my money it's not go in a waste for now, and also I can save less from my total of debt. I hope you guys can help more people like me. Thanks you.

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    Staff

    Reviewed Sept. 29, 2024

    His knowledge and expertise were evident, but what truly set him apart was his personable approach. He took the time to listen to our concerns, explaining everything in a way that was clear; never making me feel dumb or embarrassed about this situation. Thanks to his guidance, we have a clear plan for tackling our debt and a renewed sense of confidence in our financial future.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2024

    Had a great experience with National Debt Relief with Mr. David **. He was very informative and went above and beyond to assist with help for me and my wife and this financial crisis. He guided me thru every page and explained each and every paragraph in a way that I understood everything. Happy I made the call to national debt relief, and very grateful for Mr. David ** for his help.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2024

    He walked me thru entire steps, answered all questions. Very satisfied. I look forward to completing process. I just hope this helps me avoid legal issues. I definitely will recommend your service to friends. I will notify my creditors too, that I have enrolled with your agency. I’ll call if I have any issues and questions.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2024

    The associate that helped me was so good and informative and he explained everything to where I could understand what he was talking about and make sure I had everything understood, all my t's crossed, all my i's dotted and made sure I had all the information that I needed like phone numbers and stuff like that. I am very pleased with signing up with them today. Thank you.

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    Punctuality & Speed

    Reviewed Sept. 28, 2024

    I had been experiencing financial difficulties due to the accumulation of debt during a challenging period in my life. Fortunately, a friend relayed his experience with National Debt Relief, describing how they had assisted him with his debt. I contacted National Debt Relief and was promptly assisted and enrolled within a matter of days. The individual I spoke with exhibited extensive knowledge and was highly supportive. I am optimistic about my newfound financial clarity.

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    Staff

    Reviewed Sept. 28, 2024

    Nicole was extremely helpful in completing the process and answering any questions I might have. She was able to relieve my mind in the process with understanding and her expertise in the process. The application was easy to fill out as was the documentation required to finalize the process. Thank you, Nicole!

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    Staff

    Reviewed Sept. 28, 2024

    I had a grade experience with Julian. He explained everything clearly and made me feel comfortable with the process. I would highly suggest this company and Julian to anyone who needs debt relief. I am confident the rest of my time with the program will run smoothly. I would like to personally thank Julian and his amazing service.

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    Staff

    Reviewed Sept. 28, 2024

    She is very knowledgeable and professional. I would recommend your company to friends because she is/was so helpful. She is a very people person. Gena went above and beyond helping. SHE TOOK THE TIME TO MAKE SURE I WAS HAPPY WITH THE RESULTS OF THE PLAN AS WELL AS WITH THE PRODUCT.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2024

    I recently had a positive customer service experience. The representative was knowledgeable and explained everything clearly. They took the time to address my questions thoroughly, ensuring I understood all aspects of my inquiry. Their patience and professionalism made me feel valued as a customer, and I left the conversation feeling confident in my decisions. Overall, this interaction highlighted the importance of good communication and customer care, significantly improving my perception of the company. I appreciate the effort they put into ensuring my satisfaction and would highly recommend their services based on this experience.

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    Staff

    Reviewed Sept. 28, 2024

    Trina made the process of applying seamless. She helped me and answered all my questions and I feel a lot better already about taking the steps I need to get out of debt. She took her time and helped me understand the process and she was very helpful. Thank you Trina!

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    StaffBillingEase of Use

    Reviewed Sept. 28, 2024

    I like it and the guy who guides me through step by step to the end. I feel like something lifted off from back. It feel relaxed. I definitely recommend to a friend about Amir **. I have learned my own lesson about credit card. They are very easy to use, but when retire like me pay them back it is hard.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2024

    Thanks for the opportunity getting me out of debt and getting back to able to save later on. And I don't have any questions at the moment and if so I will call I want to thank the customer service for helping me to all the information I need to know and telling me more about this,

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    Customer ServiceStaff

    Reviewed Sept. 28, 2024

    I recently had the pleasure of interacting with Steve **, and I must say, their customer service was excellent. From the moment I reached out, I was greeted with professionalism. The representative I spoke with was incredibly knowledgeable, attentive, and went above and beyond to address my concerns. What really stood out was their genuine willingness to help, ensuring that every question I had was answered thoroughly and in a timely manner. It was clear that customer satisfaction is their top priority. I felt valued as a customer, and the experience left a lasting positive impression.

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    Staff

    Reviewed Sept. 28, 2024

    When working with Randy he was very helpful and answered all my questions and concerns with a friendly conversation. He explained how the debt relief program works. What to expect and how much money I would save. I really felt like I was stuck in a hard place and would never be able to get out of debt. I’m so grateful. He made me feel like there is hope.

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    Punctuality & SpeedStaff

    Reviewed Sept. 28, 2024

    My overall experience was excellent. Brandon ** was incredibly helpful and super patient explaining every aspect without rushing through. I was worried about getting out from under my debt. I didn't have the funds to pay in full and paying it down could take forever. Now I can see light at the end of the tunnel.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2024

    My experience with National Debt Relief was really good. I hate that I had to call, but after being hacked, I had to call. Amy ** was very cordial, as well as very professional. I have confidence that it was the right decision. If I come across anyone in a difficult situation, I will definitely recommend National Debt Relief!

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    StaffBilling

    Reviewed Sept. 27, 2024

    I talked with your beautiful in demeanor and extremely knowledgeable associate Paige about one of my credit accounts that had been approved for a payment plan. She was the best, kind, friendly and very professional. My highest regards for her being on your team. The best experience I ever had.

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    Staff

    Reviewed Sept. 27, 2024

    Dania ** was incredibly helpful each time I spoke to her. She was informative, and forthcoming with any and all information. She fully and effectively explained the program, and gave us all of our options regarding debt relief. Worked with, and spoke to us for several hours total, to ensure we were properly taken care of. Highly recommended to anyone experiencing comparable hardship and financial issues.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2024

    Mr. John, I didn’t not get his last name. John was a true professional at his craft. He walk me through every step of the process from start to finish. He was Patient with me and asking questions, and even if I asked him more than once he responded. I never felt as if the process was going fail. He made me feel real Confident that the process was going to be successful and it was so thank you John for a great job. Sincerely, Santo **.

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    Staff

    Reviewed Sept. 27, 2024

    Jenny ** is the person who explained to me perfectly the program of debt relief. When she was done I knew everything and what to do and how it works. I tried with other person to have information but nobody ever explain to me the program. I thank her so much for her professionalism and she was so caring

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    Customer ServiceTransparency

    Reviewed Sept. 27, 2024

    I was apprehensive about reaching out but the customer service, attention, explanations and overall experience was top notch! I don't feel the same any longer. I was truly impressed. You have definitely gone above and beyond all my expectations. Would definitely recommend to anyone facing financial hardships at this time.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2024

    Very good so far. Don’t understand how it’s being done totally. They do keep me updated weekly either by email or phone calls. I’ve had several older accounts that I was not aware of. They are finding them and making sure they get added to my account with them. I will recommend them to friends and family.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2024

    I was scare to call, I didn't know much, the gentleman who help me was so kind and placent. He answered all my questions and took his time. The program is right for me and it will help not just me but my family too. I will be telling everyone about this program. I know many people that is in the same situation as me.

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    Staff

    Reviewed Sept. 27, 2024

    The agent was very professional and courteous during the entire process. He explained the program so I understood. He answered all of my questions thoroughly. The agent was patient with me when I didn’t understand. He walked me through the process and appeared to ensure my understanding of the program.

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    Punctuality & SpeedStaff

    Reviewed Sept. 27, 2024

    My rep was very thorough and respectful to my situation. When I was weighing options my rep made me feel comfortable with my decision with no judgement. The application was fast and easily understandable. When searching for other options it only made sense to choose ADR. Anyone going through hardship should consider NDR.

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    Refunds & PayoutsStaffBilling

    Reviewed Sept. 27, 2024

    The gentleman that helped me today did an awesome job. I was very pleased. It was my angel for the day. Thank you very much. I would definitely recommend you to family and friends and tell them how you help me to lower my bills to one payment. It made life a whole lot easier for me and paying my bills.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2024

    He was very polite and explain everything in detail. He was very patient and it was a pleasure talking to him. He gave me all the correct information and explain to me all the steps that I have to follow. Also gave me his number to call him if I have any questions or concerns about the program.

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    Staff

    Reviewed Sept. 27, 2024

    I was helped by a very nice associate Tommy **. He went over everything with me carefully. He was very informative and helpful. I am glad that I had gotten him. I feel better that I had this done now. I am not that stressed anymore. I would recommend this company to my friends.

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    Punctuality & SpeedStaff

    Reviewed Sept. 27, 2024

    A lot of details was given to me suddenly. It made me question whether or not I was making the right decision. The representative was really nice and seemed trustworthy but I have had concerns since due to the fact I received so much information so fast. I would have appreciated a better understanding of what I signed up for.

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    Reviewed Sept. 27, 2024

    I want a big giant thank you to go out to the negotiating team that negotiated and got agreed-upon and settled 2 of my debts in less than a month of being in the program. It’s greatly appreciated. You guys have taken some weight off my shoulders and just made me feel even more reassured that I’m doing the right thing through National Debt Relief.

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    Staff

    Reviewed Sept. 26, 2024

    When speaking to Herb very professional, explained very throughly. He understand as to why I was in Debt and my goal when I get out of Debt. Herb you are an All Star. My sister joined a few months back and she told me about this program, at first I was like I can pay things my own self, but it was getting worse. Thank you Herb

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    Staff

    Reviewed Sept. 26, 2024

    Seungho ** was very kind and helpful to me. I felt like he understood the predicament I was in and cared. He made everything as clear as possible to me. He was able to answer my questions and was very patient with me. I feel as though I'm on my way to becoming debt-free.

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    Staff

    Reviewed Sept. 26, 2024

    The gentleman I spoke to was very informative, and I am definitely looking forward to doing business with this company in the future. Thank you for such an easy experience. Now, let's just hope the next steps take effect and my debt gets consolidated. Thank you National Debt Relief for taking your time and going over everything with me

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    Reviewed Sept. 26, 2024

    Being a first time caller with a debt resolution company I was skeptical of the unknown. When everything was explained about the process I was at ease that everything would work out for me. Thank you NDR for putting my mind at ease knowing I have a great company behind me.

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    Staff

    Reviewed Sept. 26, 2024

    I was assisted by Brian G. when I sought help to consolidate my debt after being in an accident and unable to work for several months. He was very professional and didn’t make me feel like I was a horrible person for being in this situation. I’d recommend NDR to anyone looking to pay off their debt.

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    Reviewed Sept. 26, 2024

    The NDR operator was very in depth and all in all made the process very easy. He answered any questions that I may of have had and he and got me through each process in a timely manner, all while not being rushed. I would definitely recommend the job that this person is doing.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Sept. 26, 2024

    I would recommend this company!! The customer service was the best! My representative Jose was top notch, I couldn’t have asked for a more professional and experienced person, he explained everything in detail and made my experience easy!!! I used NDR many years ago, was very pleased and they paid off my debt hassle free. I hit a financial hardship and needed help and they were there to help!!

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    Staff

    Reviewed Sept. 26, 2024

    Mr Samuel ** was a great big help. I will recommend my friends to come here to get help. I appreciate everything he did for me. He was awesome and very kind and very polite, and he took his time to go every over everything I needed to know. Thank you so much.

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    Punctuality & Speed

    Reviewed Sept. 26, 2024

    I had a great experience with Pamela. She did a wounded job explain how the program works and what options I had to choose from. Once I figured out what was the best option for me she explained to me how easy it is to get set up. I’m more than excited to see debt be cleared up faster than what I thought would take forever if not bankruptcy!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2024

    I had a great experience with Steve **. He was very helpful with the process and thorough with answering all of my questions. He was very prompt in returning my calls and great with communication. Steve was very personable and considerate of my situation. He was very friendly and professional. I would definitely recommend National Debt relief working with Steve ** to anyone.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2024

    Good people contact very caring and helpful. Quickly minimized anxiety. Reviewed all aspects of the process and moved quickly to provide a plan of action. I hung up feeling like the process was complete instead of just starting. I highly recommend this company for your Debt-related issues and personal care.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 26, 2024

    I had a wonderful experience that gave me hope, in a long time I haven't felt that. Definitely recommend them to anyone and everyone who needs help. I felt like I was drowning in debt, then I remembered the advertisement on TV. I called not really expecting much but I got such a caring courteous voice on the other line. He walked me through step by step my paperwork, I finished it in very little time.

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    StaffHonesty & Transparency

    Reviewed Sept. 26, 2024

    The agent Mrs Kena ** was so helpful and professional. She explained the whole process thoroughly and she was very patient, knowledgeable, and genuinely kind in helping me with the process. I truly appreciate her honesty and understanding of the process. I was blessed to have her as my representative during my first client contact.

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    StaffHonesty & Transparency

    Reviewed Sept. 26, 2024

    Hans was terrific! I was able to sleep last night. On point and honest. Saved me. My life was crumbling financially and I was out of options. He helped me review my options and deeply cared about it. I am so grateful for the options he gave me and was able to fulfill me a brighter future.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2024

    He was very helpful and patient with me. Jimmy let me know if he could be able to help me if I had any questions, he seemed to have the drive to help me to the final extent, given my ignorance in this process. I give him a thumbs-up!

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    Staff

    Reviewed Sept. 26, 2024

    Clayton ** was such a great help when it came to guiding me through every step. I'd struggled for a while to manage my debt but I now am able to feel more financial relief, thanks to his help and professionalism! I will recommend this service to anyone in need.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2024

    Agent was extremely helpful and excellent interactions. He explained each step and was very attentive to all my questions. Throughout difficulties with emails not connecting, we were able to come to a solution. Together we were able to decide which accounts to leave open. Would definitely recommend this anyone in a serious financial situation.

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    Reviewed Sept. 26, 2024

    Tishani ** was very nice and enthusiastic about my situation. She seemed to feel my anxiety and frustration. She put me at ease and walked me through the process. She was great. She was very reassuring and I appreciate her willingness to listen and support my decision. I’m feeling very grateful about what is going to happen at the end of this process.

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    Staff

    Reviewed Sept. 26, 2024

    Frank was AMAZING! Kind, courteous, and extremely knowledgeable to help me get through this difficult period of time! He is going to be HIGHLY RECOMMENDED if other people need help! Thank you, Frank and National Debt Relief!!!! I'm so grateful for all the help, support and time spent to help me!

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    Punctuality & SpeedHonesty & Transparency

    Reviewed Sept. 26, 2024

    Nicole reached out as quickly as I expected, and to be honest, because of that, I was cautious about moving forward. It seemed like they were desperate or hungry for a sucker. However, after talking with her and having all my questions honestly answered. I felt ready to move forward, it was very straightforward, very easy and even though I know things about to get kinda ugly with creditors, I feel confident it'll all be good in the end.

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    Staff

    Reviewed Sept. 26, 2024

    The representative (Danielle **) was sympathetic and more than helpful with my case. She helped me through the whole process making it very easy and reassuring. There was nothing complicated - everything was straightforward. The facts, figures and timeline were a great fit for my budget and expectancies. I can't thank you all enough!

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    Customer ServiceStaff

    Reviewed Sept. 26, 2024

    Derek was amazing, he explained everything to me and I was so impressed with him. He deserves a raise for being such a great person and I hope he gets one. I was a little bit nervous about making the call to National Debt Relief but I was put at ease right away and my experience was really great. Derek put me at ease right away and he was really nice to talk to.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2024

    The representative (Mr. Ruddy **) was very professional and thoroughly explained in detailed how the program worked. He never belittled me and was very patient with me especially when providing much needed assistance with me in the filling out the various forms and the technical problems I was experiencing with my computer and cell phone.

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    StaffLoan Process

    Reviewed Sept. 25, 2024

    I had a great experience with the representative that I worked with! I was very stressed about my student loan debt, and I look forward to not being bogged down for several decades to my own debt! I would recommend to others. This organization should gain more exposure to become mainstream.

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    Staff

    Reviewed Sept. 25, 2024

    The representative that helped me was very informative and explain things very clearly to me. James made it easy for me to understand and he helped me in every way possible. James also want to make sure that I clearly understood the whole process of the debt consolidation program. I believe the National Debt program is a good program and will very many people in the future because I will highly recommend you

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    Staff

    Reviewed Sept. 25, 2024

    Raymond was so helpful and very understanding. I appreciated his help and his guidance through this process. He was very understanding because I was having trouble with getting all my signatures done and I had to keep going back. He was so patient with me and I’m very thankful for his help

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    Customer ServiceStaff

    Reviewed Sept. 24, 2024

    So I called today to get my debt in control and start to get it behind me. The Representative I talked to was Chris **, he was the most thorough person I ever talked to. He knew his stuff, explained it for me to understand and was a real cool person. Before the call I was anxious at the debt I had and by the end of the call, Chris made me feel so much better and positive of getting this debt taken care of. More businesses should have employees like Chris because that’s true customer service and I would highly tell others to come to this company based on the phone call I had with Chris alone. Great experience!!!

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    Staff

    Reviewed Sept. 24, 2024

    Paul was very helpful and guided me through the process of consolidating my debts smoothly. He has a great demeanor, is cheerful, and he didn't hurry me, ever. I felt confident about the direction I was taking with Paul because he explained how the program works so I could understand it.

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    Staff

    Reviewed Sept. 24, 2024

    Tommy was pleasant and helpful, answering all my questions patiently no matter how many questions, nor how many days it took me to go forward with the solution to my debt. Thank you Tommy. I recommend you to everyone. I'm grateful to this service as it does give me great relief.

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    Staff

    Reviewed Sept. 24, 2024

    National Debt Relief definitely saved me. I was to a point I had nowhere to turn. They were always polite, helpful and understanding with me. They completely explained every step with assurance and kindness in a bad time in my life. I would recommend NDR to anyone who needed help. Thank you very much!

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    Staff

    Reviewed Sept. 24, 2024

    My experience was absolutely fabulous from the inception to the completion. The representative that I was dealing with David was truly phenomenal and making sure I understood what was gonna happen my choices and as well the end results as goals set fourth. I would definitely recommend their services for anyone who’s containing debt consolidation versus bankruptcy. I think this program that they have set up is truly a better alternative utilize in debt consolidation versus bankruptcy.

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    Staff

    Reviewed Sept. 24, 2024

    Sean was great and knowledgeable to work with today. He answered all my questions. Sean provided me free resources when I spoke about home ownership and buying a house in the new future. I think he hit all 3 of ConsumerAffairs 3 business models. I would recommend Sean and National Debt Relief.

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    Customer ServiceSales & MarketingStaffTransparency

    Reviewed Sept. 24, 2024

    I woke up this morning and prayed for guidance and wisdom to tackle my financial matters. After my morning coffee and meditation, I decided to check all social media inquiries and updates. This is how I ran into an advertisement describing the services of National Debt Relief. I proceeded to answer a couple of generic questions and almost immediately received a call back from Adam **. I cannot stop raving about Adam. His professionalism, ability to answer all my inquiries/concerns and gentle assurance immediately eased my fears. Today Adam and I completed the first step of the program, hence I really cannot comment on the outcome--but I will say that Mr. ** made the process extremely easy and virtually held my hand every step of the way. If his customer service is representative of this company's success--I would dare say I have teamed up with a winner!

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    Staff

    Reviewed Sept. 24, 2024

    The representative I’ve worked with at NDR has been professional and courteous from the start. I felt comfortable discussing the sensitive details of my financial situation, and was given answers to my many questions after thorough discussions. I was never made to feel like I was wasting anyone’s time or asking silly questions.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2024

    I talked with Dennis about getting my credit score raised and he made this experience of getting debt relief a lot easier. I would Highly recommend calling him and getting help with your finances. And it didn’t take long at all! Thank you for helping back in the right track!

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    Reviewed Sept. 24, 2024

    National Debt relief was brought to my attention and recommended by Forbes Magazine. The consultant explained the program in detail and answered all my questions. I am elated that I found a company to relieve me of my worrisome debt and put me on a path to future financial responsibility and success.

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    Staff

    Reviewed Sept. 24, 2024

    Explained everything very well, and when I didn't know how to get the documents signed he took me step by step, explaining as I signed, I consider him as professional, and he is excellent at his work, I would recommend him to anyone that is in need of help with their financial obligations.

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    Punctuality & SpeedStaff

    Reviewed Sept. 24, 2024

    So far so good. Liking what I'm hearing also liked how they had quick answers for everything. Makes it way easier. Still a little nervous but I think it will work out. Again thank you for all the help in this hard situation. Also it was extremely fast and easy process. I thought it would be harder.

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    StaffBilling

    Reviewed Sept. 24, 2024

    Cory was very helpful and understanding when she was talking to Me. She made sure I got the best help and made sure I was comfortable with the options I had picked and could make the payments every month. Being first time going through this and it is actually helpful and made me understand that I can get the resolved

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    BillingTransparency

    Reviewed Sept. 24, 2024

    It was a great decision that happens in a good time. The person that attended to me made every explanation about this program so easy to comprehend. I really appreciate this opportunity. With this program I can be a little bit debt relieved and subsequently till the end of the payment. Thanks so much!

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    Reviewed Sept. 24, 2024

    I was so afraid and not sure if I was making the right decision. Denise put me right at ease and talked me through the process... Answered all my questions. I laughed and I cried with feeling for the first time in a long time I'm heading in the right direction... Thank you Denise and thank you NDR.

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    Staff

    Reviewed Sept. 23, 2024

    My experience with my representative was very pleasant, he was very knowledgeable when explaining the process and reviewing all other information, he was very patient with me when explaining the document signing even when so got confused and had to start over. He was very kind the entire process. I absolutely will inform and recommend others about my experience.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 23, 2024

    Searching for debt relief options without making another loan and NDR had a quick response and was very informative of every step and all options. I should’ve reached out months sooner if I would’ve known how easy their process and understanding was. Highly recommend for any financial stress or mishaps.

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    Staff

    Reviewed Sept. 23, 2024

    The representative was very professional and was willing to answer any questions I had about the company and how things were going to work out. I'm happy I found a company that will give me a peace of mind about getting my debt paid off in a timely manner.

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    Staff

    Reviewed Sept. 23, 2024

    My overall experience so far has been above 100. Although I’ve just joined the National Debt Relief family, it’s a decision I know I will not regret. I was so needing this kind of help in my life. I was in a debt hole and didn’t see a way out. But now I have a phenomenal team that is going to take great care of me and lead me into the financial freedom I deserve.

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    StaffTransparency

    Reviewed Sept. 23, 2024

    I went to National Debt Relief to help get my debt under control. While they did settle one account for me, I removed all other accounts from their program. I do not have a problem with the service itself. I do have a problem with the lack of transparency. Account summaries do not give useful information. Employees are not trained to give the correct information about fees. I finally got someone who knew what he was doing and gave me accurate information, but that was after speaking with 3 different employees who gave incorrect information. I am glad I know what I am paying now, though I am disappointed that the information was not given sooner. I believe the company willfully neglected to present themselves clearly and tricked me into thinking I was getting a better deal than I was.

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    Customer Service

    Reviewed Sept. 23, 2024

    Jerry explained everything in simple terms, answered questions and concerns, and nothing about the process felt predatory. I was able to learn the entire process, and Jerry walked me through everything I had questions about. We discussed options, tried a few different routes, and then finalized everything with ease over the phone.

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    Customer ServiceContract & TermsPunctuality & SpeedStaffBilling

    Reviewed Sept. 23, 2024

    I had a great experience getting signed up and feel a great sense of relief. Sofia was very pleasant and knowledgeable, she answered all my questions and made the process stress free. I appreciate getting information about my credit report and a better understanding of things and my score. I am very pleased with the service and now feel I can get things established and stay on track with my financial hardships. I received a follow up call the next couple days to make sure everything was in order and on track for my payment schedule and that I had all my delinquent accounts included into my agreement.

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    Staff

    Reviewed Sept. 23, 2024

    I spoke with Susan ** who was very professional and courteous. She took her time to explain everything. I felt she went above and beyond to help me and my husband. Whatever doubts I may have had she definitely cleared them up. We are signing up to become debt free. I highly recommend them.

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    Staff

    Reviewed Sept. 23, 2024

    Brian ** was easy to talk to and helped navigate through the process with great patience. He explained everything well and answered my questions completely. This program is a positive first step to becoming debt-free. I feel like a huge weight has been lifted off my shoulders. I would highly recommend this service to a friend.

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Sept. 23, 2024

    I was referred by by someone who they helped and she was so happy and relieved and recommended that I tried them. I reached out to them and their response was prompt. I messed a few of there calls because I was very busy but when I finally spoke to someone I explained and a call was scheduled on my convenience. They were very thorough and ensured that I was clear and understood what I was getting into and sought out an option that was in my best Interest. The whole process took about 30 minutes and it was so worth it. I felt a burden lifted off of me and I also felt hopefully. They took my really bad situation and made so much better. I had stopped looking at my credit report because it was so depressing and I couldn't see a way to fix it without adding more stress on myself. Now in just 2.5 years or less, I will be back on track. THANK YOU NDR!!

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    Customer ServiceStaff

    Reviewed Sept. 23, 2024

    He was 'over the top' with customer service. He answered my questions, was very patient with me, and did an excellent follow-through. Every customer service representative, no matter the company or type of job that they may have, should be as awesome as Joshua. Thank you again for 'being there'.

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    Customer ServiceSales & MarketingRefunds & PayoutsStaffBilling

    Reviewed Sept. 23, 2024

    I have a good job. I make a six-figure salary and I didn't think it would happen to someone like me, but I found myself in a situation wherein I'm a little over my head. When I went on National Debt Relief's website after seeing their TV commercial, I was really pleased. I was really impressed with some of their reviews. I decided to give them a call, and I'm glad I did. Before I talked to them, I was very uncomfortable. I was trying to figure out every month how I was gonna pay my bills with all this debt and I felt compassion from the representatives when I called. They put my mind at ease right away. Within three minutes of talking to them, all this stress was easing out of my body.

    National Debt Relief said they could help me. They were able to look up all the debt I had, and they asked me about everything, including what I wanted and needed. I explained to them, and they told me what would be the best bet for me. They didn't force me or twist my arm. They just said, “Hey, we have these options. You choose.” I chose one of the options, and I was very relieved that I did. There was no pressure to join their service, and once I got off the phone with them, all the stress was drained right out of me. I had a very high comfort level. They came up with a payment I can make, and it was amazing. The ongoing customer support was fantastic too. If I couldn't get ahold of somebody, they called me back right away.

    I was very happy. I cried a bit ‘cause I didn't know what else I was gonna do with all these debt payments and I couldn't pay my mortgage. It was terrible, but now I'm back on track. I have peace of mind, and my credit score is really good again. I'm not gonna put myself into this situation ever again. Thank God for National Debt Relief. If somebody that makes as good money as me gets themselves in trouble, it can happen to anybody. If someone's struggling with their debt, give them a call.

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    StaffHonesty & Transparency

    Reviewed Sept. 23, 2024

    I can honestly say that my rep who contacted me was AMAZING! She was patient and answered all my questions in detail. She eased my concerns and laid everything out so that I could understand what I was dealing with. I also feel as though she was very clear on setting what my responsibilities were and the company's expectations of me.

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    Staff

    Reviewed Sept. 22, 2024

    Mr. Kenneth ** was professional, patient & explained everything in detail. Answered all my questions and concerns. Did not make me feel embarrassed, sad or stupid for getting myself in such a situation. He was understanding and compassionate about my situation. Best of all he recommended the Client Success Team which I’m sure will be a great learning experience. Mr. ** is a great asset to National Debt Relief. Thank you.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 22, 2024

    The person that I spoke to was very kind and knowledgeable. I didn't feel judged or persuaded to use National Debt Relief in any way. They made it all my decision. They gave me all the information to make a decision that would have been right for me and my family at that time. I didn't even sign up right away. I called back after I discussed it with my family. So, I didn't feel pressured in any way. They said because of the amount of debt that I had, it would be three to four years. That sounded a lot better than 20.

    Somebody called me about every three to four months to check on me to see if everything was going well, or if any of my financials had changed, like if they needed to adjust it. That was really good. I did have some unexpected medical costs, but it didn't affect the program, which I was thankful for. So, I didn't have to adjust the program. We completed the program early. So, I was excited about that. I even got some of my money back that was in my designated savings account with them which was nice.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2024

    Daughter's wedding put a major strain on my finances and I need to get back to where I was before I had to pay on her wedding. My representative was very helpful with the whole process. I would recommend him to anyone. Since approved, I could not get Ann Taylor loft to take the phone number I was given to give out to my creditors. Not sure what I need to do about that.

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    PriceStaffRates

    Reviewed Sept. 22, 2024

    I lost my job during COVID and somebody I knew recommended National Debt Relief. I was very happy with the pricing. I had a very good experience and everyone was very helpful. I've talked about it to many people.

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    Customer ServiceTechPricePunctuality & SpeedStaffBilling

    Reviewed Sept. 22, 2024

    National Debt Relief’s information came out on the computer for some reason and I called and explained my situation, and they were very open to help me. The enrollment process was very smooth. We answered the questions and decided on what we have to do and when to do it. The rep was very professional and she explained the process, how they were gonna do it and for how long, and the fees. If I had any questions, NDR was very quick in answering them. The reps were available on the phone and I had my email connected to them, and we communicated. I called them and I let them know. Then, they told me where I was and how I’m gonna get there, and what I should do. NDR was very good to me. It's worth it. I'm so glad that I did it because I'm debt-free now. If people cannot do it on their own, they need to consult NDR. I’ve learned that I don't need that many credit cards. I budget and I don't wanna go back to the same path.

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    TechStaffBillingLoan ProcessRatesHonesty & Transparency

    Reviewed Sept. 22, 2024

    We just decided to start the debt relief process as the loan research we had done all came back with interest rates too high and monthly payments higher than what we are currently paying. Chris was very helpful and understanding. He had been through a similar experience himself and was able to walk me through all of the steps involved and how everything turned out for him. He explained the risks and benefits and I feel like he gave us very honest, informed advice.

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    StaffBilling

    Reviewed Sept. 22, 2024

    Jason, was great. Help me a lot, to handle on my debt. He was very helpful. I will recommend to my friends and family. This program will help me start a new life financially. And help me get a new place to live. I learn to meaning credit cards, isn't good. Thanks for helping me.

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    Customer Service

    Reviewed Sept. 22, 2024

    National Debt Relief's products look like they were what I needed. I made a couple calls and it sounded like the way to go. They all offer the same thing. I did a debt consolidation program. Enrolling was easy, and I'm done with the program. It took four years.

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    StaffBillingCommunication

    Reviewed Sept. 22, 2024

    I had a lot of medical bills that I had to pay, and I couldn't pay them. I had a family member that went through National Debt Relief and I decided to sign up with them as well. They were very understanding and they didn't make me feel bad. They were helpful and encouraging. They were great communicators and they always kept me in the loop about anything changing. I'm done with the program and now, I feel free. Working with them has helped our family drastically. Hopefully, I never have to use their service again, but if I have to, I would.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2024

    The enrollment process with National Debt Relief went very well and I’m done with the program. It took a little over two years to complete it and I had a very good experience. The reps were very good and great people to talk to. They were wonderful any time I had to call them.

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    Customer ServiceCoverageStaffBilling

    Reviewed Sept. 22, 2024

    My experience with NDR was really good. We went from being able to make the payment that we agreed on to me saying, "I can't do this. Workers comp isn't paying their half." Now, I lost $1500 a month. I had to drop down to $700. But they were willing to help me every month be able to make at least the minimum payment, so everything was covered. They said the program would be done by spring of last year. But I just finished it up this year. I knew it was gonna take longer, because we're supposed to be paid off in four and a half years.

    I had an issue and I reported it. They said that they would take care of it. But one person told me, "I don't care what you make. You need to make your payments." The other one said that if I couldn't make my payments, I needed to just file bankruptcy and forget about it. They were very rude and nasty. I reported them after that. Those were the only two. Otherwise, everybody's always been nice and good to work with.

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed Sept. 22, 2024

    We called National Debt Relief to help us with our overwhelming credit card debt. We reached Brock, and he expertly walked us through the entire process. He was very kind and empathetic and honestly he was pretty funny too! He guided us through the process and got us on our way to being debt free in short order. We can not thank him enough!!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Sept. 22, 2024

    I looked them up after I saw the commercial of NDR and read all the reviews and they were great. I called NDR and they jumped right on everything. They helped me out. I signed up with them and I sent them an email, with the credit card statements that I had, and they were back to me within two days. It was very quick. Instead of the four years, I did it in two years. They were also quick, either by email or phone call. With phone calls, they answered the phone instead of making me jump through hoops. The program was amazing. It cleared out a lot of debt and freed up a lot of money now.

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    Customer ServiceStaffBilling

    Reviewed Sept. 22, 2024

    I was $22,000 in the hole on credit cards and I was paying them. But I couldn't use them because they were maxed out. I gave NDR a call and they were very nice to me. They answered all my questions. I hooked up and I'm debt-free now from credit cards. I got through earlier than I was supposed to because I doubled up on the payments. They gave me a program. They took it out on the 28th and then it would come back on the 6th of the next month. I liked the way they spoke to me. They spoke to me like I was a human being instead of a computer. There wasn't texting back and forth. These people checked up on me. They're a good company. National Debt Relief relieved me of a lot of stress. It took a lot of worry out of my life. The lenders weren't calling me, but they were getting ready to come to the door.

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    Staff

    Reviewed Sept. 22, 2024

    It was so easy to relax while we talked to Richard. He was professional and answered all of our questions. He was very easy to talk to. I am glad that Richard will working with us throughout the time of your program. I look forward to getting out of debt and feeling like we accomplished something with your help. I would definitely recommend your program to a friend.

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    Staff

    Reviewed Sept. 22, 2024

    Very amazing... Ray is a very awesome guy and helped me open my eyes up alot and I'm glad I'm doing this I couldn't be more happier with what I have going doe me so thank you.... and I hope when all this is done. I hope I get a very good credit score and can be able to do the things that I would love to do..

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    StaffBilling

    Reviewed Sept. 21, 2024

    After my research, I feel like National Debt Relief was reliable. They informed me of the process of enrolling and I made a decision to enroll. My program experience was good. I made my payments on time and they held up their bargain. I would recommend NDR to others who may seek the same process to help them in their future as far as becoming debt-free.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2024

    I liked National Debt Relief's tone and their employees were very helpful and informative. Enrolling was easy. The program has done wonders. This was a great program. I was very distraught and didn't know what to do. I had gone into some unnecessary debt and they showed me how to get out of it. What they did was make an automatic draft each month out of my account for about 48 months and it paid off my debt. They let me know how my account was going. And if I had any questions, I just called them and they answered my questions. This program made my life much better.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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