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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 31 Reviews 5635 - 5835
    Verified purchase

    Reviewed March 29, 2024

    The process was so easy and Amy gave me lots of assurances on how I was feeling about being over loaded with debt. She made the process easy and I didn’t have to repeat myself over and over. She was able to explain all of the details and give me the best advice. I appreciated the detailed information I received.

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    Contract & TermsStaff

    Reviewed March 29, 2024

    The specialist explained all my question patiently and thoroughly. Also went paragraph by paragraph through the legal agreement and answered all my questions. There was no hassle and no pressure, and it all was done on my timeline. I appreciate the professionalism.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 29, 2024

    I think it takes a lot to call and say that you need help with debt because who wants to admit that. When I called I had the best person on the line who made me very comfortable and we shared a few laughs funny enough about debt. I'm glad I called and can't wait to finally feel free from my debts and being able to start fresh has been extremely helpful to my overall quality of life.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed March 29, 2024

    Just enrolled into the program and I already feel relieved. Not gonna lie I was a little hesitant at first but the man I spoke with made me feel comfortable with it. Cannot wait till the end of the program and I'm Finally out of debt and can move on with my new debt free life.

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    Verified purchase
    Staff

    Reviewed March 29, 2024

    So far, my experience has been a very helpful one. Everything has been explained fully to me and I believe my debts will soon be handled so that I will be debt free. The representative, Zay, has been more than helpful in guiding me through the experience and I'm more than pleased with what I have learned. Thank you, National Debt Relief for helping me feel more at ease than I've been in a long, long time!

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    Verified purchase
    StaffBilling

    Reviewed March 28, 2024

    Theo was very professional and listened to my concerns. He was very helpful and explained the options I had for debt relief. I could breathe a sigh of relief after going over my payment plan. I was having restless nights worrying about not having enough money to handle all of my bills and monthly obligations. Thank you for the wonderful support.

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    Verified purchase
    Ease of Use

    Reviewed March 28, 2024

    Bruce was very nice and he explained everything thing to me. I will recommend this program to anyone. I'm very excited to start my journey. Also, the portal is very easy to navigate and everyone I've spoke to has been very polite. The program is very easy and explanatory. After speaking with Bruce I'm very pleased with the program and eager to get started

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    Verified purchase
    Staff

    Reviewed March 28, 2024

    Been struggling for years and then we had a medical need that put me over the edge. In conversation with the acct manager, all my questions were answered, the process was broke down for me and I never felt judged or belittled for my past choices. Thank you for giving me hope and helping me create a plan towards financial freedom.

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed March 28, 2024

    I think my biggest takeaway from my experience is feeling comfortable. Josue, the service agent that talked me through it, was very patient and hopefully that reflected on his kindness. It’s a scary thing to entrust your private information with any entity, especially those you don’t see in person. I look forward to fixing my strenuous financial situation and being another success story.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 28, 2024

    Outstanding personality and customer service. Very polite, knowledgeable and explained everything in a way that was easy to understand. I would recommend your service to other people if they need any relief. Jericho was very patient and understanding. Your service has taken a great burden off our shoulders. Thank you.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed March 28, 2024

    I just started the program so I can't give an honest review of the program. Based on what I've read and been told, it appears to be the solution to my problems. The process was pretty easy and seemed pretty straightforward. What I can review is the person I talked to, Katie. She was very patient, understanding, and friendly. She answered all my questions and

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 28, 2024

    Phillipe was able to answer any and ALL questions & concerns I had. Went through everything line by line to help me understand what would be happening and what to anticipate. Also gave me phone numbers and his DIRECT number in case I thought of something later. I would recommend THIS to others needing help.

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    Verified purchase
    Staff

    Reviewed March 28, 2024

    The representative was very engaging and informative. He handle my concerns with pure professionalism which provided me with a sense of calmness and trustworthiness. His patience and knowledge was reassuring. He assured a plan that would fit my situation and concerns. Edwin was very well educated with the information needed for the process, he answered every question asked and even read everything for my understanding. Thus far my experience has been great because of the representative (Edwin-ex 8236).

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 27, 2024

    Offering gratitude for the level of professionalism and knowledge Steve offered through out the process. From the first email/call to going over paperwork. It’s clear why this company does well. They are committed to helping others. Have already recommended and will continue to do so! I am so grateful I took this step.

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    Verified purchase
    StaffEase of Use

    Reviewed March 27, 2024

    Had a great experience enrolling in National Debt Relief program. My Debt Specialist, Tommy ** was the epitome of warm professionalism; he made the entire application process informative and very easy to navigate. Our family is on the journey to be debt-free thanks to NDR and the assistance of Specialist Tommy **. I would highly recommend this NDR program to anyone caught in the nightmare of never-ending credit debt and stressed out living...

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    Verified purchase
    Staff

    Reviewed March 27, 2024

    The agents were very knowledgeable and patient with technical problems I encountered while trying to work electronically with them. They gave me their complete attention and didn't try to rush me through the process. The requirements and procedures for the process of enrollment were thoroughly explained and made easily understandable. Future contact methods were made available.

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    Verified purchase
    StaffBillingTransparency

    Reviewed March 27, 2024

    I didn't feel pressured, and welcome to ask many questions and explore options. Agent was very transparent. I was given time to shop around and felt good about this decision. I even search the BBB for reviews and nothing discouraging. I would definitely recommend to someone needing to consolidate especially with credit cards.

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    Verified purchase
    Staff

    Reviewed March 27, 2024

    Yes, I would recommend this to one of my friends. My experience with this was very relaxing and was not stressed out. It was very simple to follow and easy to understand as a non-English speaker. I was able to fill this out with ease and would completely recommend.

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    Verified purchase
    Staff

    Reviewed March 27, 2024

    Jerry B. was incredible, he spent over 2 hours explaining the program in detail and walking me through every step of the enrollment process. He was very knowledgeable and able to answer all of my questions. He gave me time to explain my situation and how I got where I am today. I look forward to becoming debt-free.

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    Verified purchase
    StaffResolution

    Reviewed March 27, 2024

    It was a smooth process, and our rep was very informative. He assured us on any concern we had and help get the process done in a timely manner. We are excited to be making this step. And we appreciate his time spent with us to resolve it. We are excited to learn more about this program as well. Thank you again for all your help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 27, 2024

    Talk about a professional. He was patient with us on the phone while our kids were wreaking havoc in the background almost the entire phone call. He explained everything in detail and made us both feel very assured. 10/10 Recommend using National Debt Relief to anyone in financial struggle. Frank is a prime example of professionalism and was again extremely helpful. Thank you Frank!

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    Verified purchase
    Staff

    Reviewed March 27, 2024

    My experience with MJ Morgan was actually only what I have to describe as almost exhilarating. It went so smoothly I couldn't help contrasting it with the run-of-the-mill usual. She knew exactly how to walk me through the process of application and she was professional yet friendly. Altogether a refreshing experience. And the bonus is that she helped relieve my anxieties. Well done, folks.

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    Verified purchase
    Customer Service

    Reviewed March 27, 2024

    Laura was wonderful to work with during the call. She explained all the processes clearly and took her time to ask if I had any questions. It is a very dynamic program, and, depending on your debt level, it offers great outcomes. I am so glad I made the decision to take advantage of the offer to consolidate my debt.

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    Verified purchase
    Staff

    Reviewed March 27, 2024

    1st I would like to say that I hate filling these things out and usually skip this exercise, but not time. The gentleman who helped me couldn't have been any better if he tried! He was extremely helpful in explaining the plan, how it works, and my responsibilities. Above all, wonderful patience. It was a really good overall experience!!!! Stuart **

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    Verified purchase

    Reviewed March 26, 2024

    I was assisted through enrollment by Frank, and I felt like I got the VIP treatment! I thought NDR was too good to be true, worried about many of the program details, and had tons of questions. Frank offered lots of compassionate, non-judgmental advice and information. All my questions and concerns were addressed and there was no pressure whatsoever to join.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2024

    I would like to say it was a pleasure speaking to the representative that did my application. She is the most pleasant and well trained receptionist that I have spoken to in a very long time... She treated me with respect and patience. The receptionist was able to explain everything to me in such a way I was able to understand everything clearly. I would highly recommended her to friends and family because did an amazing job. Excellent customer service.

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    Verified purchase
    Staff

    Reviewed March 26, 2024

    Adam was amazing. Super helpful, answered all my questions and helped me understand the process and how it works. I was really unsure about all of this and felt overwhelmed by the idea of debt relief. But by the end, I felt confident I was making the right choice. Would definitely recommend.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 26, 2024

    I love speaking to my representative. She was so helpful and really took her time to explain everything to me truly five stars! She took her time to explain everything, even though I had several questions and she was so helpful and fast. I really appreciate your help made me feel confident about my credit rebuilding process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2024

    Gentlemen we spoke with was very thorough. He made use feel very comfortable. Robert gave us all the details and walked us through every line. He had to do a couple calls with us as there were a few issues with the credit report. I would highly recommend the company to any friends that may need help with debt.

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    Verified purchase
    Staff

    Reviewed March 26, 2024

    Mr Larry ** made it really easy to get through the debt that I was in and I just I was so overwhelmed and he kept on reassuring that everything was going to be okay and he worked diligently and very hard for me and he he got me on the right path. He is very very genuine person. He cares for for his customers and he is very polite.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 26, 2024

    The representative was very knowledgeable and very patient in answering all my questions. Very understanding and was able to relieve me of so much worry and anxiety. So glad I finally called. So looking forward to being free of credit card debt. Hopefully I will be more sensible and this will not happen again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2024

    In about 2 hours after calling National Debt Relief I was set up with a plan and explained the process thoroughly. And in the long term saving me thousands of dollars and relieving me of a whole lot of stress. I am so glad that they were able to get me enrolled in a timely matter and helping me to achieve financial goals.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2024

    The whole process over the phone was really easy and Natalie ** was very knowledgeable and kind. By the end of the enrollment I was very comfortable with the process that would be going on. I have no doubt that this was the right thing and place for me. Thanks a bunch!

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 26, 2024

    I had been putting off the inevitable, talking to someone for help with fallen behind credit card debt. Yesterday I took that leap and Sadie I was on phone with for 3 hours, she was very empathetic, patient and kind and made me feel at ease and by time was all figured out I felt such a sense of relief. Very thankful finally made that call.

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    Verified purchase
    Staff

    Reviewed March 26, 2024

    Colin took his time and explained everything to the very small details. Was very helpful and made me feel very much at ease. I would recommend him to anyone who finds himself in financial distress and needs help without going through extensive collection, agencies and various difficulties. As a result, I would recommend this particular program.

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    Verified purchase
    Customer Service

    Reviewed March 25, 2024

    NDR has gone above and beyond to find forgotten debt and get settlements that I can work with along with debt known at time of my original call to them. I should be debt free in 26 months. I am ever so grateful for the assistance I have gotten. I never would be where I am know without them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 25, 2024

    Customer service was very helpful and extremely thorough. Would recommend to family and friends. My agent was very knowledgeable, friendly & patient. Though process took a little longer than expected. But not the agent fault. I was having trouble on my end with my paperwork. So give them a call, you’ll be happy you did.

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    Verified purchase
    Staff

    Reviewed March 25, 2024

    Vincent communicated well. Very knowledgeable. Explained how much I was paying. I am glad to have learned this knowledge and help. I would highly recommend him to anyone else who needs help...He was very understanding and compassionate about what he explained to me ...I think you guys should give him a raise for what he does.

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    Verified purchase
    TechStaff

    Reviewed March 25, 2024

    Talked with Marc all day and he went over everything and made sure that I didn't have any questions before he moved on. Marc talked about how they would help, went over the contract and what was a secured and Unsecured. Marc would always make sure that I understood everything he discussed with me.

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    Verified purchase
    Staff

    Reviewed March 25, 2024

    Not quite sure what I can say since I just got started, the young man (Raymond) was very kind and explained everything thoroughly and answered all my questions, I was a little apprehensive but I don’t think I am anymore. Just praying everything works out as it was explained to me, My life will certainly be less stressful.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed March 25, 2024

    Signing up was easy and agents were helpful. I just hope this experience goes well and quickly.. I almost thought it was a scam and had to call back several times. I guess I am worried about all of it. Well hope it goes well and fast that is all to say for now I just signed up,.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed March 25, 2024

    Jordan ** worked with me to set me up for success! He was patient with me during all my questions and trepidation. I am very happy that he is my personal representative to be with me throughout this journey. I also spoke with Renae this morning as I was feeling a bit scared that maybe this was all a scam. She assured me that I am in good hands with Jordan and it is the real deal. Thank you!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2024

    Very understanding, explains everything in detail asked if I need any help and or understood. Very polite, return call very quickly. Offers peace of mind. Contact numbers if I need any help. Was very nice to speak to an American on the other line. I appreciate your help and time.

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    Verified purchase
    Staff

    Reviewed March 25, 2024

    Deja was very understanding and supportive! She walked me through the whole sign-up process and made it so easy. It was so nice to work with someone who cared and wanted to help me. I feel very confident that I made the right decision and I trust NDR to help me out with my finances.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed March 25, 2024

    If you are in credit card debt of more than $20,000, it's worth contacting National Debt Relief to have them help you with that. Otherwise, you're gonna stress yourself out and never be able to pay that off, unless you get yourself in debt somewhere else. And it's peace of mind. I called NDR and scheduled a consultation. I qualified for the program and got started. I was set up on a good plan. What I wasn't aware of was I would pay for the negotiator's fees. I also thought that my credit card debt would be negotiated to 50% less than what I owed. It didn't turn out that way. It depends on what percentage the credit card company is willing to negotiate. So, there were different percentages. There was a 50%, 60%, 70%. Other than that, the program worked out for me.

    I would call or email NDR and a representative would call me back. Or when I would call them, I would get connected to a representative that was able to answer my questions. Towards the end of my program, I couldn't afford that $700 a month so I brought it down to $200. NDR was willing to work with me with that too. I was on the program for four years, which was only a year longer than what I was supposed to be. It ended up lasting four years because I had to drop my payments down.

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    Verified purchase
    Staff

    Reviewed March 25, 2024

    My experience with NDR’s, Mr. ** was nothing short of incredible! He is knowledgeable, understanding, supportive, and was flexible with my allotted time. It was class! His authenticity and persona put me at ease right away. I have no doubt that this company will help me meet my goals with my financial situation. I have peace of mind, Finally! Thanks Mr. ** for your patience and help!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 25, 2024

    National Debt Relief discussed everything. There was no unanswered questions left. The representatives were always very kind and didn't make me feel like I was bothering them. I was also able to track my progress through the dashboard on the customer service portal. The program itself was a little longer than what I had been told, but that wasn't National Debt Relief. It was that the creditors weren't wanting to be workable on a couple of them. The program worked for me because I graduated out of it. It got me out of some debt that I felt like I was drowning in, and I just purchased my first home.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2024

    National Debt Relief will help me take my debt from 30k to 22k in a matter of 2 years and I couldn’t be happier. I appreciated the quickness and elaboration when on the phone trying to figure things out. 10/10 would recommend to anyone looking to consolidate their debt! A fast and easy process.

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    Verified purchase
    TechStaff

    Reviewed March 24, 2024

    The lady was very helpful. Answered my question and concerns I had. Even when I was put on hold she came back to ask if I had any new questions or concerns. She was easy to understand and went over things several times to make sure I understood the plan. I hope it is a smooth transition and everything goes well. First night in a long while I had a good night sleep.

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    Verified purchase
    Staff

    Reviewed March 24, 2024

    I now feel better and relieved. This is something that I needed to get into. Natasha Good was a great help. I would recommend this to anybody. If they knew how easy it is, I'm sure you would have many more clients. Thank you for your help and God bless.

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    Verified purchase
    Billing

    Reviewed March 24, 2024

    It was a great experience and my options were explained well to me. Also my problem was resolved. I’m excited to start making payments to you and it finally making a difference. I can finally feel less stressed out about making large payments every month and not seeing any results in the amount.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed March 24, 2024

    Justin was great. Made everything super clear and easy. Answered all my questions quickly and kindly. They cut my debt payments in half, and are helping move towards being debt free and achieving my financial goals. Can't recommend enough. I'm very glad I reached out. It's been a good experience so far.

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    Verified purchase
    Staff

    Reviewed March 24, 2024

    William Was Very informative and talked me through the process and made my decision easy. He knew all about the program and was very easy to talk to. I’m glad you have someone this knowledgeable working for your company. He sounded like he enjoyed his job and was happy to help me with my debt.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 24, 2024

    I’m a person who likes to deal with the same person. Developing a relationship is important to me. I recently became gainfully employed and was ready to open my account with NDR, but the person I’d been working with no longer works there. Enter BEN B. He’s been with NDR since 2018, so he has the experience to walk you through it. His demeanor is pleasant and his patience is long. He even stayed late for me because I work “bankers hours”. We got everything done in a matter of 2 days. I hope you’re listening NDR…BEN B. Is a GEM. I hope NDR Is treating him fairly and please share this review with him. I call him my “brother from another mother” because of his care and concern for my well being through this process! Thank you again BEN.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed March 23, 2024

    Representative Oz is very knowledgeable of the program. He took time to explain the program and the pros and cons to enrolling in the program. He has excellent customer service and is very professional. I will recommend Oz to anyone interested in enrolling in a program with National Debt Relief.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed March 23, 2024

    Brian M. We went through acceptance and setup of my situation. Friendly and professional. He read all the information and talked me through the application. I had a situation in the fall of 2023, scammed for a large amt of money that didn't help my situation. We discussed that a little.

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    Customer ServiceStaff

    Reviewed March 23, 2024

    I’m so pleased with the way my situation was handled. It was such a pleasure to speak with Miss Debbie and she had such a caring and considerate attitude towards me and what I was going through. I can’t speak for the other people but this company has in my experience one excellent employee and customer service. My blessings to you all and thank you so much!

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed March 23, 2024

    Was speaking with my original point of contact Veronica H. She made the process so much easier. I’m thankful for her patience and understanding. Thank you Veronica. I can’t wait to graduate from this program and being debt free. I would definitely recommend Veronica to anyone who was interested in this program.

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    Verified purchase
    StaffBillingLoan Process

    Reviewed March 23, 2024

    The reps were kind and informative. They answered all questions and helped me set up a payment plan. Working with them has allowed me to get out of debt a little faster than I normally would had I gone through a private loan lender.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 23, 2024

    It was a back & forth matter. However; the agent kept calling until he reached me. Then during logging-in process, we experienced technical difficulties. Me & the agent persevered thru to the completion of the intake process!!!! I was relieved and felt like a "valued customer!!!! It is THIS type of service that makes a new customer feel very comfortable with their decision.

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    Verified purchase
    Staff

    Reviewed March 23, 2024

    NDR helped me pay off my debts and it was a good experience. They told me what I'd be paying every month and I was paying it and I paid everything off. I highly recommend them.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 23, 2024

    Was very professional and answered anything I asked. Gave me a bunch of information and made sure I understood everything. I would recommend to others to do this if they are going through a hard time and need help. It only took a little bit to get approved. Wish I would have known about this sooner. I could had been closer to being debt free. I know it takes four to six months to see results and I'm patient enough to wait.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 23, 2024

    The process was really smooth. They asked all the credit cards that I have, and all my bills and debts, and everything went smooth. I gave them all the information and they took care of it from there. The service was through a portal or you can call in and talk to someone if you have questions. But most of the things were done on your personal portal. I loved the site. If I had one of my debtors that was gonna be paid off, I would call and verify with them. They had to get my permission to go ahead by calling me or they would send it through the portal and I just click on it and sign and go from there.

    When I first got the program, I would get stuff like somebody suing me and I gotta go to court. It was very concerning and scary. But once they informed me that they were handling it and it would be taken care of. Then they would send me the information back out letting me know that it was taken care of. The program provides you with a great experience without dealing with the headaches of dealing with multiple debt people concerning a credit card or bill pay or trying to set it up or forgetting to pay and then you get overdrafts.

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    Verified purchase
    Customer ServiceTechMaintenance

    Reviewed March 23, 2024

    My credit needed to be corrected. I trusted the commercial. So I tried National Debt Relief and I was happy with it. They worked with me very well. I told them that I was going through the hardship of not being able to pay a certain amount that they wanted. So they broke it down for me to make it easier for me and I appreciated that a lot. I couldn't pay as much, so they let it go on as long as it was possible. Most of the time, if I call and speak to someone, they break everything down to me. They tell me what area I was in and how I was doing on paying off everything. So I was very satisfied. I've paid off everything. Thanks to them. I was going through a financial hardship time and they really worked with me on that. They took the time with me and now my credit is good. I'm debt-free.

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    Customer ServiceStaffBillingLoan Process

    Reviewed March 23, 2024

    Debt can be super stressful so, it's great to know that there is somewhere to turn when things get out of control. With the ongoing expenses and bills and of course trying to keep up I found myself taking out too many loans and before I knew it my whole paychecks were being consumed. When I called National Debt Relief they explained everything, told me how the whole process would go step by step. I found that all questions were answered and by the end of the day I was ready to tackle this ongoing problem. I highly recommend if you are in need of help. At least give them a call and go from there. Melanie ** was great and was so very helpful.

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    Punctuality & SpeedStaffBilling

    Reviewed March 23, 2024

    Dennis seemed very knowledgeable. I knew what I needed. It was very helpful for me. I would recommend them to anybody. And I hope to get me a credit debit. Can't wait to get rid of these credit Cards, and I don't want any maybe 2. That's it never again. Will I have more than that?

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    Punctuality & SpeedStaffBillingRates

    Reviewed March 23, 2024

    National Debt Relief consolidated all my high-interest credit cards. I did the enrollment online and it was set up very quickly. I'm finished with the program, which took three and a half years. I had to get a very small payment at the time, which extended mine. But NDR was able to lower my payment and leave me in longer. They were very accommodating. The reps were very nice and understanding, and there was no judgment. Everything about it was just perfect. Working with NDR completely changed my life. I was able to pay all my bills and even save enough to put it away so that I don't have to use it next payday to make up for something.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed March 23, 2024

    I talked to an agent for the enrollment and he was very nice. He explained every single question I asked him very well and he was comforting me. He didn't give me false hopes or any big promises, but he was very clear and he said, "We can do this together." He made me really want to do this. At the beginning of the process, it was really a little bit scary having calls from my credit card companies and they were very comforting and they helped me throughout this. I was really pleased with the customer service. Every time I had any questions, I would call and I would get answered automatically without any waiting. They always ask me if there are any changes in my situation or something happened to my finances and they were always very helpful.

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    Reviewed March 23, 2024

    Our recent visit with Kimberly at National Debt Relief was a very positive experience. After our visit, for the 1st time in weeks, I went to bed and was not worried about how I was ever going to get out of debt. Kimberly was absolutely awesome. She walked us through the entire process. I am 100% confident that in a few short months, my wife and I will be debt free again. Thanks NDR and Kimberly.

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    StaffTransparency

    Reviewed March 23, 2024

    Derek was on point, answered all my questions. Above all he showed empathy, something that is lacking in business these days. He was through, kind and understanding. He is very knowledgeable and guided me through the process with integrity and transparency. This was a very difficult decision for me to make but, with his guidance I'm now confident I made the right choice. Well done!!

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    Punctuality & SpeedStaff

    Reviewed March 22, 2024

    Mr. Cole ** Is The BEST!!! He has helped me out tremendously with everything. I truly appreciate him a lot and the time he took out of his day to help me with everything step by step. Then we ended up just having regular conversation to pretty much build a strong relationship and come to find out we are Scorpions. Cole was very helpful and knowledgeable with all the answers to the questions that I had. I felt like there was so much lifted off my shoulders and will be waiting to have a great experience with National Debt Relief. Cole thank you again and I look forward to everything.

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    Staff

    Reviewed March 22, 2024

    I was so lucky to find out about you guys. Your customer support and help is amazing! I appreciate all your help with everything. You guys took time to listen and really help me with where I'm at. I never Felt judged or discouraged. I can tell this company really cares for people.

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    StaffEase of Use

    Reviewed March 22, 2024

    Any time I had any questions, they were right there and they were very helpful. I tracked my progress through the portal and it was very easy to use and everything was right there laid out. It was a very easy experience and I appreciated all their help. All my debt is paid off now and it was actually longer than I thought. But I ended up being able to put a lump sum down and with that, it was quicker than what I had expected. It was a painless way to get my credit back up and I'm very happy with the service.

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    Staff

    Reviewed March 22, 2024

    Very helpful. Asset to your company. Thank you. He went over over my questions again and again. I was very nervous having to do this and I think that he respected that. Very patient and understanding. Guiding me through the process. All misunderstandings were clearly on my part of this new experience. Still a little nervous. I think this will lessen.

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    Customer ServicePunctuality & SpeedRates

    Reviewed March 22, 2024

    Just started with National Debt Relief. The sign up was easy and Nicole was wonderful to talk to. Explained everything satisfactorily. I hope it goes as well as they say it will. So far they are always quick to respond to questions and concerns. They do have a good BBB rating.

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    Customer ServiceTechBilling

    Reviewed March 21, 2024

    I looked up places that worked with people that wanted to consolidate their debts, and I read about each and every one. National Debt looks like the better one. I called each one. I felt better with National Debt after speaking with them. I felt more at home with talking with them. The enrollment process was to get all of the information together. I was a bit embarrassed that I was to write the companies and not pay anything for several months. It was two months that you weren't supposed to pay anything initially, but you just write the companies and explain that you're gonna be working with National Debt and say "Please contact National Debt." I wrote them polite letters. I actually wrote them twice, the initial month and then the month after. I telephoned them, too. I wasn't supposed to telephone, but I did. I just felt better that I confirmed with the companies that they got it.

    I did have a few concerns. Because me personally, I had to have heart surgery. And so sometimes when I couldn't pay the bill, there were several months when I couldn't pay the bill, and I had to call in and let them know. But any time I could pay a double amount, I did, over the month. So, I didn't feel as bad when I couldn't pay. But I always was in touch with them. I was never not available for them to call me either. Getting in contact with them was easy as pie. They are always there.

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    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed March 21, 2024

    Sure we all have seen their commercial, and wondered if it's all "for real," or just another great marketing campaign, right?! Well, ours is a totally different but very real and authentic story. Briefly, last year there had been a series of HACKING incidents, 3 in all! And, by the time the fat Lady had stopped singing we were devastated!!! Of course, you try your best to get it, all of the incidents fully documented and reported to the authorities; and, even take drastic measures to being strictly secured, and very security conscious, going forward with the new Bank account issuance, etc. I began taking out small "PayDay" type loans, just to be able to stay afloat. But, like everything else in real life; we often don't get it, and thus have to go through a few bad experiences before we finally realize, and have a serious pep talk with ourselves, and say: "Hey, wait a minute! This (or that) doesn't seem right?!.... Or, even makes any sense!!!"

    I found out that these were all "predatorial" loans, and that that's the reason that their interests are through the ROOF!!! The HACKS occurred around April to May, the first-time; the second at about mid July (the week after the July 4th weekend, when my cellphone was stolen); then, the third and last one about August 18-20. And, as you can imagine it!!! It was not a Circus, BUT rather CHAOS ON STEROIDS BIG TIME!!!! Then, around the end of December, that's when our prayers were answered. Hence, I'd been focused on trying to get a real loan from a reputable entity that would allow us the chance to knock off all of the predatorial loans, as well as some credit cards, and then just have one payment that we could just concentrate on. Right?! Sounds, pretty logical.

    However, as I'd been doing this, I came to discover and learned that our credit scores, and "worthiness" was severely affected. And, thus fat chance of being able to get a loan like I'd been wishing, and working on getting. Long story short, it was during a telephone call with Justin, of Turbo Debt, that I came to learn about this thing called: Credit and Debt Relief. As he'd gone through the whole process of carefully, and may I add, extremely detailed run down, and asking me throughout the call, if I had any questions or concerns??? Then, he'd mentioned NDR, and explained that they will be able to fully and completely help us. As I'd said just a few seconds ago, that had been in December towards the end of the year.

    Now fast forwarding to the present day, we're very happy and contented clients of NDR (4: National Debt Relief) now since mid January of this year, when I took Justin's common sense, and great advice, and took the decisive course of action, and signed up with NDR. It's not just a RELIEF knowing that you've got an entire Team and Staff of Professionals that are passionate about helping people like us, get out of that pesky sinkhole that we often just find ourselves in.

    They're truly the BESTEST in the Biz, and that whole Debt Relief Industry!!! They set you up with (and, even give you the Tools, i.e., Budgets, etc., that you need to getting yourselves out of that whole debt quagmire!!!

    They give you the arsenal of other vitally important things like your very own Biz or personal banking account with BEITER, so that your payments get credited for you, and this is where they get the idea that you're indeed SERIOUS about this venture that you've just embarked on...... Hence, that's WHEN they begin to flex their very adept and very IMPRESSIVE FINANCIAL "MUSCLES," and now can start NEGOTIATING with your Creditors on your behalf, with nothing else BUT THIS: .... THE ULTIMATE AND BEST POSSIBLE OUTCOME FOR THE CLIENT(S)!!!! So, this is the WHY I'd stated on the Subject's TAG LINE, that I NOT ONLY THINK IT, but believe it, that absolutely REFERRRING an excellent firm of efficacious professionals to your Friends, Family, etc., is ..... In my opinion the noblest and authentically BEST GESTURE AND THING that you can DO for them.

    Especially, if you're not 100% certain, BUT HAVE A GREAT "HUNCH AND FEELING" IN YOUR GUT that just maybe they're in some financial crisis, and those poor precious folks just cannot figure out HOW they can get themselves out of it. And, still be able to recover, and gain CONTROL of their lives, by prudently learning from these awful mistakes, and learning HOW they don't have to be SLAVES to their Creditors. I am, and we, are very very grateful that we have the careful and very adept Customer Care Team of NDR working side by side with us, every step of this journey. Luis

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    Staff

    Reviewed March 21, 2024

    My consultant was Jordan. I'm my own critic, very hard on myself to be in this predicament. Very stressful. After talking several times with Jordan she made this very easy and comfortable. Letting me know I'm not the only one and this happens. Now I can sleep knowing I have a company on my side to help rid me of the debt I've come into. Feel like I have a friend to turn to. Thank You Jordan!

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    Customer ServiceBilling

    Reviewed March 21, 2024

    Called not knowing what to expect. But after speaking to Mr. **, got at ease, knowing that I was in the right place. He walked me through the process from beginning to end. You don’t have to be a rocket scientist to know when you’re being thrown a lifesaver to save you from insanity because of credit card debt. I would definitely recommend signing up to NDR and sleep, better in knowing You are getting your life back.

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    Customer ServiceStaff

    Reviewed March 21, 2024

    The gentleman Arie that we spoke with was very professional and helpful answering every question and concerns we had. Gave all valuable information and very courtesy during the whole process and I just spoke to a young lady on the customer service number and she was also the same. Great company so far.

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    Customer ServiceContract & TermsStaffBilling

    Reviewed March 21, 2024

    The enrollment process didn't take much and they were very helpful. When I had questions, they were there to answer it and they were on the phone helping me throughout the process. The program is straightforward and NDR took pretty much responsibility. They negotiated and settled and if the debt collectors wanted to take me to court, they provided the lawyer. As long as you stay with the agreement with the payments made a month, it wouldn't be an issue. Also, they have an online portal where you sign in online and you see everything -- how much percentage of a certain card you've already paid off and how much is left. The program helps a lot because now I have officially cleared all my debt. Now, I'm able to save money here and there and purchase things I wasn't able to purchase because I had debt collectors everywhere.

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    Punctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed March 21, 2024

    I was and still a little nervous about starting this program, just because I have always paid my bills and never late but it has become so consuming and stressful plus I know I would never probably get them paid off with the ones that have interest or will start interest at the end of this year.

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    Customer Service

    Reviewed March 21, 2024

    I have not really come to a conclusion at this time. I am satisfied with the fact that the larger accounts were settled first. I still get phone calls (not answered). Hope that it will stop soon. Send me a review in a couple of months. Account is less than 6 months open.

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    Staff

    Reviewed March 21, 2024

    Very happy how he help me and went through everything that I have to do and what you guys are about. I was very happy and I would recommend this for anyone that need help and having problems with debt. Thank you for all your help and have a wonderful year.

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    Customer ServicePricePunctuality & SpeedStaffValue

    Reviewed March 21, 2024

    Excellent customer service and quick response. Definitely a company with good values and trust. Company called on time and explained all the details about our debt and how we could improve our credit score. My wife and I highly recommend this company for those people dealing with high cost of life and constant inflation raises.

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    Staff

    Reviewed March 21, 2024

    National Debt Relief Debt Specialist Jacob ** was easy to work with. He spoke clearly, answered all of my questions and explained thoroughly. Mr. ** was respectful of my time. He exercised patience and did not appear to be judgmental or aggressive. Due to his diligence and the information in the online packet, I am able to make an informed decision as to the compatibility of the offered program with my financial goals.

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    Punctuality & Speed

    Reviewed March 21, 2024

    It was really easy to enroll with National Debt Relief and they took me step by step through it. They made it easier so I didn't have to deal with the banks myself and it took a couple of years, but everything got finished really quickly and it has made a big difference on my credit report as soon as everything was all paid off.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBilling

    Reviewed March 21, 2024

    We were paying for the debt consolidation with National Debt Relief, which was 968 a month for five years, and we ended up paying it off early. The program helped us because before that, we were paying out of pocket over $2,000 a month just in credit card debt. When I signed up with National Debt relief, I put my information in the computer then someone called me. They went through everything, then they emailed me, and my husband and I had to do electronic signatures. They walked us through the process and it was easy. We did it from our house. As we went through the program, I would log on to the website and it would show the whole amount of what we've already paid and what was forgiven. It also listed the open accounts and the closed accounts that had already been paid off. The website showed the accounts in a visual pie graph and had them listed.

    Getting in contact with their reps was super easy, especially when we got offers. I would get an email but I didn't have time all day to check my emails. So if I didn't answer, they would call and ask if I wanted to accept it. Also, three times I thought someone was suing us. But NDR's reps just had me take pictures of the documents and send them to debt consolidation email. Then they would take care of it. When COVID happened, they contacted me and said that if there were issues or if we had loss of work because of the COVID, to let them know. I don't know if they could have suspended or changed the payment, but we thankfully didn't have to do that.

    Also, there was a time where they wanted to settle and just pay a full amount upfront. But I had to tell them that I couldn't do it. I just made my monthly payment and they wanted $1,100 for that. So they called me back a week or so later and told me that the creditor was willing to break it up, but it was going to be a little more than what they were going to let me not pay. That was fine with me because that was my monthly payment and what was set aside.

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    Staff

    Reviewed March 21, 2024

    Had a very good experience. Carl was great great great. Very good experience. Would recommend to a friend. He was so helpful and answered all my questions I had. I would recommend anyone to talk to him. I am so thankful for this program. Thank you. Thank you so much. I am so relieved to know I will be getting out of debt soon.

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    Customer ServicePunctuality & Speed

    Reviewed March 21, 2024

    They explained very well. They also took their time, did what they had to do and gave the right information. There were some misunderstandings about my balance. But when I called again, everything was settled. It was all good. I was able to settle my account and bring back my credit score to high.

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    Customer ServiceStaff

    Reviewed March 20, 2024

    Called to ask how I could stop my creditors from accessing my bank account. The agent that responded was quite professional in approach as she has a full knowledge of what I needed. Her response was understood and it was very helpful to my curiosity. So I am satisfied with my interaction with the agent. She was very formal and respectful and increased my confidence in the operations going forward.

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    Reviewed March 20, 2024

    Caliph explained the entire process in an expert fashion. I am extremely grateful and pleased. I had experienced an unexpected natural disaster hardship in 2023. My home was destroyed by a tree. I was drowning in debt from reconstructing my home National Debt Relief is assisting with getting me back on my feet financially. I highly recommend this agency for debt consolidation.

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    StaffResolution

    Reviewed March 20, 2024

    My experience was one of the best dealing with especially dealing with the representative, Manny **, who worked me through every single details and makes things look simple and also gives me a simple method of resolving my issue. I am so glad to contact the National Debt Relief, they are absolutely the best.

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    Staff

    Reviewed March 20, 2024

    My husband and I were SCARED to go into a debt relief program!! Turns out we should have been scared without such a program!! Noah was incredible!!! He was patient and kind.... We never would have gotten into this program if it wouldn't have been for his persistence and patience....

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    Staff

    Reviewed March 20, 2024

    It was a pleasure to talk to the two that I had. He was very friendly and courteous. Helped with every question I had and described everything in detail. Out of all the companies I talked to he was the most human and down-to-earth about what I was going through. I would definitely recommend this to anyone.

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    Staff

    Reviewed March 20, 2024

    The whole process was smooth/straightforward step by step in how the program worked from beginning to end, nothing too complicated, the rep who was guiding me through the whole process was very easygoing and knowledgeable with my concerns. Was a very good experience and would recommend to anyone who has hit financial hardship and looking for some kind of help to relieve that financial stress.

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    Customer ServiceStaff

    Reviewed March 20, 2024

    For awhile I hesitated in calling National Debt Relief, but finally decided it was time! Andrew S helped me through the whole process and was extremely patient with me. He connected with me on a personal level and made me feel a lot better about beginning my journey to get out of debt. A heavy weight has been lifted from my back and the process just started, I can’t imagine when my goal is reached

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    Customer ServiceStaff

    Reviewed March 20, 2024

    The girl was clear, helpful and resolved the issue. She explained everything about the settlement and spoke with someone to get an ok. She also went over all the dates and the amounts to be withdrawn from my dedicated savings account. All calls made to NDR have resulted in a positive outcome.

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    Punctuality & SpeedStaffTimeliness

    Reviewed March 20, 2024

    The customer agent Bruce ** was very knowledge of the program. He explained in detail to make sure I understand and very caring person, he's willing to work with me base on my work schedule to get the form fill out and I was able to get the all the papers done in the same day.

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    Staff

    Reviewed March 20, 2024

    When any friend needs financial help, I most definitely will recommend your services. I felt such a relief when I was done getting set up for your services. I don't feel all the stress I was having. A friend had used your services about 8 years ago, and he was very happy. Thank you so much.

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    StaffBilling

    Reviewed March 20, 2024

    The consultant was so happy to help me, she walked with me through the whole process. She explained the process very clearly and was very kind. I’m forever grateful for National Debt Relief. I can now sleep better at night. I now have freedom. With just a little payment per month I can now do other things as well.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 20, 2024

    I have been searching for a debt solution and although very overwhelmed I finally made the called. It is a quick process and a little overwhelming during the initial call. A lot to take in. The staff very professional and assisting to help get through the process. I am looking forward being a part of this experience and hoping for a great outcome and a better life ahead.

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    Customer ServiceStaff

    Reviewed March 20, 2024

    Mia ** was excellent in helping us get started on getting our credit back on line after we pay our creditors back, we got ourselves in over our heads again. Thank you. Customer service is also awesome. Getting us set up was really easy. Thank you. Thank you. God bless.

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    Staff

    Reviewed March 20, 2024

    Completely satisfied with the help I have been given with my debt relief and the benefits of being with National Debt Relief. I believe I have made the right decision. Thank you for your service in this matter. Immensely appreciate the help you have given me. TY so much. I would highly recommend your company to anyone.

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    Customer ServiceRefunds & Payouts

    Reviewed March 19, 2024

    I feel that National Debt Relief is great for those who have significant credit issues. I am working through more than 2 dozen accounts that have gone into collections. National Debt Relief is just that -- Relief! -- from creditors calls, and sleepless nights. Thank-You for the peace of mind that I am doing everything possible now to negotiate and pay back all these accounts.

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    Staff

    Reviewed March 19, 2024

    Seth you are very helpful and very pleasant to visit with. We really hope this will help us so we can continue to farm and help feed Americans. It is sad the Government will not help the working Americans so we can continue to make a good living. Thank you.

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    Staff

    Reviewed March 19, 2024

    Aaron ** was extremely helpful. Answered all my questions and any doubts I had he addressed them professionally. I was undecided at first having mixed emotions but Aaron cleared everything and made me feel comfortable. I would recommend National Debt Relief to anyone, one of my friends who are also struggling trying to make ends meet. Truly happy and satisfied.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 19, 2024

    Keenan was very knowledgeable, patient and understanding. I initially called during my lunch hour and he took the initiative to call back when I got off. He also let me know he may be a little late if he got stuck on the phone. He doesn’t rush through the call and makes sure all your questions are answered.

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    Punctuality & SpeedStaff

    Reviewed March 19, 2024

    It took a little bit to get through the process but Joe ** was very pleasant and helpful. He knew I was nervous about the process but was very patient, answered all my questions, and explained everything to me in a way I could understand. I'm just starting the process but feel very hopeful about my future financial well being and intend to meet all my goals early. Thank you Joe!

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed March 19, 2024

    Very quick and easy and I was able to get a hold on someone almost immediately. They explained the process and how it works. They were thorough and precise and they gathered all of my information and helped me figure out the best plan for me. It was easy to use and the emails popped up almost instantly and they were very nice

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    Staff

    Reviewed March 19, 2024

    Paul ** did an amazing job explaining everything about the program to me. He made me feel comfortable about going through with the program by speaking to me about his own financial experiences from the past and how a debt relief program helped him and that meant a lot to me. I would recommend NDR to a friend, relative.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed March 19, 2024

    I have only just started the process of working with NDR but I can say that one phone call has immediately lifted a very big weight off of my shoulders. At no point did I feel like I was being judged for getting myself into the stressful financial situation I was in and I was very much comforted throughout the process. I was very emotional but the person who worked with me, Virginia, did a very good job at making me feel like everything is going to be okay. It did not feel like I was talking to someone who was running on autopilot just to get the job done. I felt like I was talking to a human being with empathy. The process of getting things set up took some time but honestly getting things set up in a matter of a day was impressive. I am definitely looking forward to a more financially sound future and I am glad that I will be getting help from people who genuinely care.

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    Customer ServiceStaff

    Reviewed March 19, 2024

    Excellent. He took the time to explain everything. I was having trouble with my phone and he helped me out with that. I am really glad I had him. Wonderful job.. His patience was amazing seeing we were on the phone more than 2 hours. I will be calling him with if I have any problems.

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    MaintenanceStaff

    Reviewed March 18, 2024

    Mickey was great and very helpful. He broken it down for me step by step which is always appreciated. He was very very professional and I enjoyed the experience because it was easy. Great job Mickey!! I would highly recommend NDR to friends and family. I have prior experience with NDR and it was smooth sailing and got me where I needed to be financially at that time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 18, 2024

    Professional help at all times. Responsive to all inquiries. Quick email responses. Great on the telephone. Always gave me confidence that I was being helped by all possible means. Would recommend to any one in financial distress. I felt secure that they had all the experience needed to accomplish my freedom from debt.

    They were kind and understanding at all times.

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    Customer ServiceStaffBilling

    Reviewed March 18, 2024

    Every question I had was answered immediately with a full, thought out response. I felt more comfortable with my decision based on how informed she was working with me. Would recommend to anyone who was looking for help with credit card debt relief. Gave me a full process on what to expect and when to expect it.

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    Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesTransparencyHonesty & Transparency

    Reviewed March 18, 2024

    "I had a terrible experience with National Debt Relief. Despite their promises to help me get out of debt, they failed to deliver any meaningful results. Not only did they charge exorbitant fees upfront, but their customer service was also extremely poor. They promised to settle the balances for three of my credit cards, but it's been over a year and I still haven't received the pay in full letter. Additionally, they conveniently failed to mention the high taxes I would need to pay on the settled balances.

    To make matters worse, despite their assurances, my credit score still reflects that I owe money on those accounts. They advised me to wait 90 days for the updates, but even after that time, my credit report remains inaccurate. When I reached out to [Debt Relief Company] for an explanation, their response was dismissive, claiming that it's the creditor's responsibility to update my credit report.

    I'm incredibly disappointed and stressed about this situation. I've already finished my payments, totaling over $25,000, and now I need to call my creditors to resume payments again. It feels like I've thrown over $25,000 in the trash due to their incompetence and negligence. Furthermore, I attempted to call them to request a refund, but they outright refused to provide any reimbursement.

    Now, I'm stuck because I tried to open a business and buy a house, but I can't do anything due to the negative impact on my credit caused by National Debt Relief. Throughout the entire process, I felt like I was being misled and taken advantage of. Instead of providing me with viable solutions, they seemed more interested in lining their own pockets. To make matters worse, they were unresponsive to my inquiries and failed to provide updates on my case. Overall, I would strongly advise against using National Debt Relief. Save yourself the time, money, and frustration, and look elsewhere for reputable debt relief services."

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    National Debt Relief
    Response from National Debt Relief

    Hello,

    Thank you for sharing your experience. We would like a chance to speak with you and address your concerns and answer your questions. Please give us a call at 888-660-7427 and a member of our client success team will be happy to speak with you.

    Sincerely,

    National Debt Relief

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    Customer ServiceStaff

    Reviewed March 18, 2024

    I have been hesitant on called the National Debt Relief for a long time now, but finally decided it was time! When I inquired, Tyler ** helped me through the whole process and was extremely patient with me. He connected with me on a personal level and made me feel a lot better about beginning my journey to get out of debt.

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    Staff

    Reviewed March 18, 2024

    Williams was very kind and understanding. He really put me at ease! I feel a lot better knowing there’s a plan and a light at the end of the tunnel. My husband had lost his job and we have numerous health issues across the family and having debt you can’t manage makes everything feel like the walls are caving in. I feel like I can breathe again.

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    Punctuality & SpeedStaff

    Reviewed March 18, 2024

    I'm just starting but I like that they there to help you and they seem to care. They explain everything clear and with knowledge very carefully. They even explain in your language. I can't wait to be debt free. I'm kind of scare but I'm happy I took this decision

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    Customer ServiceStaff

    Reviewed March 18, 2024

    I had a great experience with Marcos **. He was very professionals and me and my husband understood him. He explain everything well. We enjoy him, you should have more like him. We learn a lot and I wish we could call him anytime. My husband and were in serious trouble and help us out.

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    Contract & TermsStaffBilling

    Reviewed March 18, 2024

    I really like the process was so easy. They took care of everything. I'm going to sleep now because my money budget is going to be bigger. I would recommend this to anyone that owes money on credit cards. I will be done in about 36 months, hopefully my credit is restored.

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    StaffBilling

    Reviewed March 18, 2024

    The person I talk to was Joseph. He was extremely nice and has a very pleasant voice, and he was very patient with me. I am very happy that I made a decision to do this. Otherwise I don’t know if I could’ve ever gotten out of debt. I know that I will be really happy when I finally get this out-of-the-way. The pandemic really threw a wrench in my plans with retirement and I just been using my credit cards month-to-month just to get by robbing from Peter to Paul sort of speak.

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    Staff

    Reviewed March 18, 2024

    The person who helped us was very knowledgeable and gave us a clear and easy to follow presentation on what was offered thru their program. With NDR, my husband and I are able to breathe now knowing that we are able to at least make ends meet. Such a relief and life saver. Thank you NDR!! You guys are awesome!

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    Staff

    Reviewed March 18, 2024

    Hats off to Marc **. Marc was exceptional in explaining the program, how it works and the benefits. I explained I was a little uncertain because I knew I had been taken advantage of by another company who promised results, but did nothing. I explained I had checked out your company and made certain it was reputable. He asked what had caused my credit problems. I explained and he was very compassionate, assuring me we would resolve this together. I was very impressed with Marc and his ability to work with me, and not be the typical person who didn't care. Thank you Marc!!

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    Customer ServiceStaff

    Reviewed March 18, 2024

    Words can't explain how much I appreciate Brittany ** from National Debt Relief. She is such an amazing person and extraordinary asset to this company! I felt very comfortable with her from the beginning. Searched several other options and realized she was the one to call back. I didn't realize how stressed I truly was and how much better things would be after she helped me set up a way out of all this chaos. I will be recommending her and the company to everyone I know for sure!! Thank you so much!

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    Customer ServiceStaff

    Reviewed March 17, 2024

    This company thus far has lived up to its name, Debt Relief. My representative Jeff **, was professional, courteous and very helpful. The process was not as long as I thought it would be and my representative stayed on the phone with me to walk me through the process of enrollment from the beginning to the end. I was pleased with the outcome and feel like I am gaining back some control of my finances because my livelihood was spinning out of control. Thank you Mr. **!!

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    Customer ServiceStaffBillingTimeliness

    Reviewed March 17, 2024

    National debt relief was great in their service, I tried numerous other companies that same day and was either unable to get through or felt like I was blown off. Within seconds my call was answered and my enrollment was underway. I’m not the best when it comes to this stuff and I admitted, I was helped in every way possible and assured that they were here to help and I was able to seamlessly set up my payment to come out automatically as well as an easy to follow portal system to access payment information. Lived everyday in constant anxiety for a longtime due to overwhelming debt and feeling I had no options. I can finally breathe a sigh of relief, am grateful for my acceptance into the program and the help I received and look forward to start my debt free journey.

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    Staff

    Reviewed March 17, 2024

    Very happy with my start up. I talked with my representative for 1.5 hours. He was very helpful, super kind. Talked me through the whole process. Being in this type of situation is not easy, and can draw a lot of emotions, I felt very comfortable in the conversation and am hopeful this will help me get back on my feet.

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    Customer ServiceSales & MarketingStaff

    Reviewed March 17, 2024

    We had an absolutely great experience with Michael **. He took the time to answer all our questions thoroughly, and was empathetic and knowledgeable. I commend him for using his skills in sales and customer service to do a good thing in the world. This program will substantially change our family's future.

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    Staff

    Reviewed March 17, 2024

    He was so patient with me and overall a great experience. I was down in the dumps that I got myself in this situation and he got me excited that there is a light at the end of the tunnel. I’m on my way of being debt free. Life situations happen to where I was looking at 30+ years to getting my cards paid off. Now I’m looking at 3 years. What a difference.

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    Customer ServiceStaff

    Reviewed March 17, 2024

    I am so thankful that Jared M answer my call for help with my debt. Jared shared his vast knowledge with me, and the hope within me started to rise. I am finally sure I will be able to pay off my debts, and breathe much easier. Thank you Jared M for your expertise and kindness.

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    Staff

    Reviewed March 16, 2024

    Lawanda was very nice, professional and helpful. She helped put my mind at ease about the safety of the program. I was extremely nervous about it. She reviewed everything in detail, making sure I understood the information. She was very patient with all of my questions. I felt like she cared about my situation. Thank you Lawanda!

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    Staff

    Reviewed March 16, 2024

    Mr. Jeffrey ** is a Very Awesome Employee. He is awesome when it comes to his job. He knows his job very well. He explained the job extremely good. Any questions that we had he answered them completely. We really appreciate everything that he did for us. He completely took his time and made sure that all questions were understood. If I had to recommend your company, I would definitely would with no questions asked.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed March 16, 2024

    When I called I was so stressed out and ashamed that I couldn't pay my bills. A man named Rasheed help me out and took the weight of the world off me. He was kind and so very helpful. There should be more people in the world like him. Thank you. Have a good day.

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    Staff

    Reviewed March 16, 2024

    Luis A from Turbo Debt- helped me started my journey towards being debt-free. He was helpful and professional in assisting me with all the questions I had and setting up the account.. A very good experience for me and I never had the feeling of being judged but he was sympathetic about my situation.. I can tell that he really liked to help people like me, to get out of debt... Keep up the great work Luis and am very Thankful! :-)

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    Staff

    Reviewed March 15, 2024

    Emilio was great! He explained things to me very helpful and friendly. When I would ask questions he would explain it and made sure I understood. He would also help talk me through what I didn’t understand. He needs a raise. The whole progress ok a lot of time didn’t prepare for but it all worked out.

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    Staff

    Reviewed March 15, 2024

    I am very happy with the help I got and would recommend to anyone. And I want to thank everyone that helped me with my debts and wish you all many blessings and success in the future, I hope many more people will use your service. I wish you all much success and feel free to ask me a recommendation.

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    Staff

    Reviewed March 15, 2024

    Erin was amazing! She answered all of my questions and helped me through the entire process. When I asked if this would be the best option for my situation and she gave me her opinion to which I decided that joining NDR was the best option for me. Everything was done in a timely manner.

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    Customer ServiceStaff

    Reviewed March 15, 2024

    From the time I got on the phone, I have had nothing but a good experience. Tiffany has been very informational and supportive throughout the process. She was very understanding of my hardship and really helped me along the way. She had great communication skills and explaining the whole document to me which took time.

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    Staff

    Reviewed March 15, 2024

    She helped take a huge weight off my shoulders and she saved me from lose everything I worked so hard to get. So from the bottom of my heart thank you. I never thought I would ever get out of debt but in two years I will be!! Soon I will never have to worry about debt anymore!! We won’t ever struggle again and my children will never do without again or if I need money for something to do with my house I can now.

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    Staff

    Reviewed March 15, 2024

    Taylor with NDR was awesome! She patiently helped through the whole process of enrollment and explained all my questions. I feel such relief knowing I'm in good hands with National Debt Relief! I recommend this program to anyone who is having difficulties paying off their debts. This is a blessing in my eyes to have a reputable company taking care of you. Plus having legal backup should you have any problems with harassment from creditors is really great.

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    StaffBilling

    Reviewed March 15, 2024

    Today is our graduation day! We erased $35,000 of credit card debt in four years! We saved almost $8,000, but really much more, as we would have never gotten rid of it. They really work hard for their customers, including legal services. Always friendly and helpful! Thank you National Debt Relief!!!

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    Staff

    Reviewed March 15, 2024

    Sarah ** was PERFECT for Sharon and myself. She definitely helps by being patient, asking good questions. She is also very patient in explaining things to us. Great Personality. Knowledgeable. AND hopefully if we are able to achieve the goal we set.. She will become my best friend. :) Lauren and Sharon

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    Staff

    Reviewed March 15, 2024

    I was skeptical when I first learned about the program. But the agent I was speaking with (Matthew) really helped me through it and showed so much empathy! Every concern I had Matthew addressed and made sure I was comfortable when going the process. It was great to learn about all the benefits of the program and to know all the support I will receive.

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    Staff

    Reviewed March 15, 2024

    Joe helped me and he was fantastic. Very helpful, he made the whole experience better than I thought it could have been. He walked me through the whole process, answering every question, not making me feel like I messed up. He made me feel like life happened and I did what I could but I need help now.

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    Staff

    Reviewed March 15, 2024

    Davis was wonderful and very patient with all our questions. He explained everything and made us very comfortable with the process. I would highly recommend him. We feel like this is going to be a good working relationship and are hopefully for a successful outcome. The entire experience was easy from start to finish because of the service Davis gave us.

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    Customer ServiceTechStaff

    Reviewed March 14, 2024

    I only wish I had called much earlier. Emilio was so very knowledgeable in explaining the whole program. He was very patient with me as I had some issues with my phone not operating properly as we were going over and me trying to sign the contract. I feel like a weight has been lifted off my shoulders.

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    Staff

    Reviewed March 14, 2024

    I want to personally, thank Keith ** on helping me begin my debt relief journey. He made the setup very easy. He explained everything in detail and he answered all of the questions I had. He is very professional at his job. I would highly recommend Keith. Thanks again Keith!

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    Staff

    Reviewed March 14, 2024

    I talked to William, and he was so very helpful. He took his time to explain everything to me and he made me feel better about myself and my situation. I feel a huge burden has been lifted off of me. I would recommend everyone that is in debt trouble to contact National Debt Relief.

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    Customer ServiceStaff

    Reviewed March 14, 2024

    Alex helped me sign up with NDR and it couldn’t have been a better and more seamless experience. Professional isn’t even the word, I wish everyone I spoke to on the phone was that great. If the rest of the program is as good as it started then this will be a great experience. 5 stars.

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    Contract & TermsPrice

    Reviewed March 14, 2024

    I thought I would be getting more service and action on credit reports. The settlement balances should reflect on the credit report. It is a legal agreement and you should let the creditor know as per my attorney not the enrollment amount as per the attorney I referred to. I have reviewed other services and they do all the changes to the credit reports for all bureaus why can't you? The program costs over 6,000.00 dollars which is not tax deductable. It's costing me more than I owe. By the time I report the 1099's with my taxes, it will cost double but at this time I will just accept the program I'm tired.

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    Staff

    Reviewed March 14, 2024

    Mr. Clayton ** is very helpful and empathetic with my situation very knowledgeable. There's a lot of Co for debt relief or consolidation however customer needs to be satisfied on the service and he did a great job providing it. He nailed it. Thank you so much for being patient with me. I really appreciate you

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    Billing

    Reviewed March 14, 2024

    Marcus was the best and he made a concerted effort to meet all my needs. He is very respectful and I wish I could deal with him all the time. National debt relief worked with the credit card companies and solved the debt and ended the nasty routine of the compounding debt. I would definitely recommend.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed March 13, 2024

    My counselor, Marc, was very knowledgeable and able to help me achieve my goals as he listened and provided me with all options. The process was relatively quick and done all by phone and email. I am thrilled with the outcome and recommend this company hands down as they really have your best interests at heart and want to see you succeed.

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    TechMaintenanceStaff

    Reviewed March 13, 2024

    The process, with verbal guidance from a staff at National Debt Relief, was easy to follow. It was months and my application and contract were completed in about an hour. Approval was also timely. The contract was appropriate and the person who helped was professional and helpful. I am hearing impaired and he understood that I had to ask him to repeat what he said. I am very satisfied with the process and the solution, which will help me to break the cycle of struggling with debt.

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    Staff

    Reviewed March 13, 2024

    I have already recommended him to a friend. He was very thorough and so kind and respectful. He showed a bit of his personality which is absolutely appreciated! It felt like I was talking to a real person! I'm so thankful for how great he was. Give this wonderful man a raise!

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    Staff

    Reviewed March 13, 2024

    All around ok, kind of a long app. Am a little nervous about abandoning my obligations to my debtors. Wanted to pay them off in lump sum. Keeping my credit score up. Just wasn't getting anywhere. So hope all will work out best for all parties. Will keep my end up. See how it all plays out. Professional and courteous staff. Assured me it would be my best route.

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    Staff

    Reviewed March 13, 2024

    I’m just at the beginning of my journey with NDR, but I couldn’t be happier with the sign up experience I had. I worked with Jackson ** who so kindly spent time with me to answer all my questions I had to ensure I felt comfortable at each step of the way. I look forward to the future with NDR and the getting the help I’ve been looking for.

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    Customer ServiceStaff

    Reviewed March 13, 2024

    We reached out to NDR because we were struggling to make ends meet, and we got an amazing service so far. Sid ** was outstanding, he took all of our questions and was available for follow-ups. He was also clear, concise, and empathetic. We would recommend the services of NDR to anyone who is going through a rough patch.

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    Staff

    Reviewed March 13, 2024

    Such an easy process. It took less than an hour to complete the application and be accepted into the program. My representative Rohan was exceptionally thoughtful, thorough, and accommodating. We had to reschedule our conversations quite a few times before we were actually able to complete the process. I am so happy I completed the process. This makes life a little less stressful. I would recommend to family and friends.

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    Punctuality & SpeedStaff

    Reviewed March 13, 2024

    We had a great time talking to debt specialists agent Jae. It was a fast pacing and brief conversation with regards to our query on how we can avail of the program. It was such an amazing night for us to talked to someone whose expertise is to give a better solution on how we can pay off without too much stress/burden paying our consolidated debts.

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    Customer ServiceStaff

    Reviewed March 12, 2024

    I worked with Jenny and she was great helped me with everything especially when it came to documents that had to do on phone and it really does help with finances. Saved me a lot of money and I can start living life again. Stress is gone. I can sleep better at night and have extra money to do stuff with family.

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    Customer ServiceStaff

    Reviewed March 12, 2024

    Tavon from NDR returned my call from my online request for more info and shared valuable information to educate me on my options. He was patient with me and my questions and guided me through the process and what to expect next. Thanks so much for all of your help!!

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    Punctuality & SpeedStaffBilling

    Reviewed March 12, 2024

    Gabriell was wonderful to work with and helped us out completely. He worked with me on the payment and the start date. I love having access to all my information and believe that we will be able to get this completed and look forward to our financial freedom. Can't wait to see how fast we can get out of our financial chocking due to issues with my neuropathy and loss of income.

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    Staff

    Reviewed March 11, 2024

    Adam was great. He took his time with me. My situation caused the process to be longer but he was great in getting it done. He was thorough and took time to explain every detail of the program. Thanks, Adam. I don't know what else to say other than. The whole process was made easy by the agent.

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    Staff

    Reviewed March 11, 2024

    Oscar has been nothing short of amazing. The prospect of rebuilding my credit and reclaiming financial stability has filled me with excitement and anticipation. I eagerly look forward to the process ahead, envisioning a future where I can navigate financial matters with ease and enjoy a stress-free existence once more.

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    Staff

    Reviewed March 11, 2024

    My experience with Russell ** was wonderful. He was patient with me and answered all my questions, explaining things in a way I understood. He was so helpful and relieved my stress due to my debt. I would recommend him to anyone!! Thank you so very much!!! I appreciate it.

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    PriceStaffTransparency

    Reviewed March 11, 2024

    I had a goal for 2024 to get help with my finances. It's a hard thing to admit and ask for help on. I finally pulled the trigger and did and could not be happier. It took some time but definitely worth all the explanations and info to help me feel comfortable with proceeding and understanding how it all worked. A huge sense of relief having all these conversations. I had a wonderful lady named Veronica help me. I cannot say enough for how patient and informative she was.

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    Customer ServicePriceStaff

    Reviewed March 11, 2024

    Benjamin was great and very patient with me during the process. The process was lengthy but it was worth the outcome. I’m hopeful that this will get me where I need to be. A fresh start in becoming debt free. A big thank you to NDR for working with me and calling me back in a timely manner.

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    Customer ServiceStaff

    Reviewed March 11, 2024

    The phone call I received went very smooth. Everything was explained in detail and all my questions were answered. I felt good knowing I contact at anytime should I have further questions. Friendly service. I felt comfortable about the decision I had made. I’m looking forward to a fresh start.

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    Customer ServiceStaff

    Reviewed March 10, 2024

    I had the pleasure of having Chris ** as a debt specialist. I’m very thankful he was the one to take my call because he treated my situation as if it was his own. Very thoughtful and considerate with my case, after a talk with Chris I’m quite confident I made the right choice of getting my debt paid down and reaching my financial goals.

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    Staff

    Reviewed March 10, 2024

    Joey was awesome in how he dealt with me! Thoughtful, kind, patient, and so very helpful in helping me! He got my gold ⭐️ for his amazing help in giving me all the help, His encouragement and his friendliness was exceptional. THANK YOU Joey for the helpfulness you gave me!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 10, 2024

    I submitted my application and within a half hour I already received a call and an email. I worked with Sean and it made this a fast and smooth experience. I recommend them to anyone that needs help. This is a big step and it’s scary but it’s nice knowing there are people willing to help and care.

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    Staff

    Reviewed March 10, 2024

    It was very satisfying. He was great at his job. He helped me so much. One of the nicest person I have ever talked to. He has to love his job. He works hard at what he does. Thanks very much. I will recommend you guys to anyone that needs help. It really took a lot of stress off me. I can't say thank you enough.

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    Customer ServiceStaff

    Reviewed March 10, 2024

    Chris walked me through every step of the process in a calm and professional manner. He spent a considerable amount of time helping me understand my options and never made me feel ashamed or embarrassed about my current circumstances. At the beginning of the call, I was on the verge of tears; by the end, I felt empowered and hopeful. I can't remember the last time I felt hopeful about my finances! I feel great knowing I have a plan now, and I can actually see a light at the end of the tunnel.

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    Customer ServiceMaintenanceStaff

    Reviewed March 10, 2024

    Alex took his time and fully explained the whole process to me. He answered all of my many many questions. He spent so much time with me that we had to break it down into two different phone calls. After I enrolled and thought about more things that were happening I had more questions. I caught up and spoke to Rachel and she too was very helpful.

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    Customer ServiceStaff

    Reviewed March 9, 2024

    I had such great customer service. She explained everything and had all the answers for all the questions that I had. She was able to get my debt down to nearly half! I’m so excited to be debt free in the near future. Thank you for all your knowledge and helpful things. I really appreciate it.

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    Staff

    Reviewed March 9, 2024

    Was truly pleased with our experience. Sean was very insightful in explaining this process to us especially patient with us walking us through the process. He also was patient while walking us step by step through the process. Was pleased with his ability to do his job correctly and patient with us.

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    PriceBilling

    Reviewed March 9, 2024

    I was embarrassed and stressed over my credit card bills. I know trying to catch up, would be a long ans expensive road on my own. I am ready to rake charge over my debt. Aaron was awesome and made me comfortable. I'm excited to start the program and be debt free!

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    Staff

    Reviewed March 9, 2024

    Nick ** was my debt specialist. Nick was not only professional, but compassionate as well. Asking for debt relief is not an easy step to make and he made it less stressful. He answered my questions with clear answers and just made the whole process a lot less painful. I just am starting with National Debt Relief and am hopeful it will work out to be a good decision.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 9, 2024

    Report. Representative Listened to my concerns and let me look at the options and answered all of my questions. Went through all of the details and Explained everything clearly. Gave me several calls due to my schedule and the time difference. He showed me that this is a Much better option than bankruptcy.

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    Reviewed March 9, 2024

    Before going through the entire process, I was stressed over the amount of expenses that were on my shoulders. I had to get it together and come to a resolution. I finally did it and feel it's the best decision I made at this point. Simplified expenses and feel a sense of relief.

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    StaffBilling

    Reviewed March 9, 2024

    Rep was very helpful and answered all my questions. Payment are very reasonable. I'm glad that I was able to enroll and will be making my 1st payment next week to be able to be debt free and get my credit back and be able to make my home purchase in a couple of year.

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    Staff

    Reviewed March 9, 2024

    Yves was supportive, courteous and made me feel ready to take this big step to get my life back in order. Admitting you are on the wrong path is difficult - Yves made it easy to take the steps to move forward. I would highly recommend speaking with Yves if you are nervous and are not sure what to do.

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    Staff

    Reviewed March 9, 2024

    Very helpful, considerate, polite, knew their job especially Taylor. Talked to couple of others. They were the same but when I started to do this I was scared. Didn't know what to do. Never been in this situation before, never been this ill and Taylor was the one I talked to. She helped me so much. Thank you.

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    Customer ServicePriceMaintenanceStaff

    Reviewed March 9, 2024

    My customer service rep, accurately detailed the entire process and made me feel relieved to begin my journey to becoming debt free for a fraction of the cost. Recommend this to anyone in a similar position as myself. Everyone makes mistakes in life and this process will help fix them in a shorter amount of time and less money to fix them. Thank you.

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    Staff

    Reviewed March 9, 2024

    I was very satisfied with Jacob. He was Knowledgeable and handled himself in a professional manner. I'll reach out to my family and friends that could possibly benefit from a program like National Debt Relief in their finances. Someone like my son will help in his situation because of his large family and the love and support he provide for them!

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    StaffHonesty & Transparency

    Reviewed March 8, 2024

    During the entire enrollment process I was treated with respect and honesty throughout. Every question was answered completely to ensure my complete understanding. I could recommend the National Debt Relief program to anyone having a similar need with the certainty that that they too would receive the professional courtesy and attention that this kind of undertaking requires.

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    Staff

    Reviewed March 8, 2024

    Our debt specialist made all the difference for us. Monica ** was knowledgeable and knew how to speak to us. She made the process easy. I would recommend others to her. We look forward to working with her. Monica did an exceptional job for us. The company has a sound reputation & that was another reason to work with her.

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    StaffTransparency

    Reviewed March 8, 2024

    I'm satisfied with the explanation on how the plan works and will look forward working with you. Will gladly recommend your services. Thank you. I would like to add the way so professional explaining step by step taking all the time explaining and answering doubts and questions that came along the explanation.

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    Punctuality & SpeedStaff

    Reviewed March 8, 2024

    Enrollment was easy and seamless. It was quick and easy. I’m impressed. I couldn’t have asked for a nicer representative than the one that helped with my enrollment (Edgar). I would recommend this company and their process to anyone. They are very professional and extremely knowledgeable. They make the entire process very simple and easy.

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    Sales & MarketingOnline & AppTimeliness

    Reviewed March 8, 2024

    I was so depressed about the amount of debt I accrued. It was becoming overwhelming. I just happened to go online and I saw the ad for National Debt Relief and was curious about it. I went on to the BBB website and checked that it was legitimate, then I filled out the online application. The rest is history. That same day I was approved and today I am starting on the road to a better financial life.

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    Staff

    Reviewed March 8, 2024

    Explain details right, patient and friendly. Thank you for your help, I took a little time because he explain everything step by step and I’m glad of it, I hope I can have all my credit fixed by the end of 2024.

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    Staff

    Reviewed March 8, 2024

    Making the decision to enroll in debt consolidation is a difficult one and puts one in a vulnerable position- Kathy at NDR was nothing short of phenomenal from start to finish of our enrollment process. She was knowledgeable, professional, kind, empathic and made us feel comfortable in our decision without judgment or shame.

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    Staff

    Reviewed March 8, 2024

    Dan ** was very professional and easy going. He explained everything and didn’t force me into the decision and allowed me to take my time to think about it. The program is easy to follow and is allowing me to have financial freedom again. I would recommend NDR to anyone struggling with their finances.

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    Reviewed March 7, 2024

    National Debt Relief is the only one I trust. They have done more in a month than most do or don’t do in a year. Thank you for being there for me when I didn’t know what to do, they have resolved A few of my prayers in a short amount of time

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    Staff

    Reviewed March 7, 2024

    I took a new step to be debt free and I feel like National Debt Relief is the best way for me. So far I experienced very kind and nice customer support especially from Jenette **. I would admire her support and kindness always. She has been very calm and patient with me since the beginning.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 7, 2024

    Matthew was helpful answering my questions and stuff but I’m still nervous about it so we see it’s still early into it so it be a waiting game and see if this will work hopefully it will. But so far the customer service is wonderful. Hopefully it works and I can get my head out of the and on to day land it waiting game

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    Staff

    Reviewed March 7, 2024

    We had a great experience with Greg. He was very kind and patient explaining everything to us. He made it easy for us and I would recommend him and National Debt Relief to anyone. I think the program is a very good one to become debt free. I'm sure they will negotiate a good plan for us.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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