National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 11, 2017
I had credit card debt and I had lost my job, so I was four months without being able to make credit card payment. I really didn’t have an option but to reach out to National Debt Relief. It took me a while to figure out how it works but they’d been keeping me informed for the most part. I had three loans. One was paid off recently. Another one would be paid off next summer and then I got one more that hasn’t been resolved yet. But they’re waiting for funds to build up in my account. It’s been good and I’ve been happy with it so far. They've given me a little stress relief. It’s a lot easier to make one payment a month than have to worry about trying to make the minimum and all the interest occurring.
They've been very helpful and I would recommend it if anyone was in the same situation. I know my credit score took a hit, but it’s starting to bounce back now that I’ve been making payments to the other consumers. It’s done exactly what they said it would have done. I’m very satisfied with the way the whole program works.
Reviewed Oct. 11, 2017
I was behind on everything and I talked to different companies and National Debt Relief had the lowest monthly payment. I wasn't with them that long because I decided to go a different route and filed Chapter 13, Bankruptcy, which would work better for me, but everything went well. And for the short time that I was with them, they did what they were supposed to do.
Reviewed Oct. 11, 2017
I was getting ill from my anxiety and my stress on the debt that I had, and I wasn’t making any ground on it. It was causing me physical problems. A friend of mine had a similar experience like myself and had good results with National Debt Relief. The emotional strain that I was under would have definitely taken me down with it. But since I've worked with NDR, it has taken my life in a different direction. It made me live again, and not fear waking up the next day, and have hope in the light at the end of the tunnel. I realized that life is not over and I now look forward to building a new future, and I'm going to get back on my feet at some point in time and be able to move on and go back to the way I was.
The people at NDR have all been superb when I contacted them. I don’t see any problems with the company or the way they handle business, but I would like to be able to read and see my results in an email or other ways that are easier than having a number come up on my phone and me wondering what that is. It reminded me of the days when debt collectors called, and I had nothing to tell them.
Reviewed Oct. 11, 2017
I was having financial hardship so I decided to get help from National Debt Relief. They're straightforward and we wanted to give them a try to see if it will work. They're still working with the creditors since there are ways to go. It’s taken some time to get all the creditors, but once they get with them, the negotiations have been well. We have a certain budget that we have to adhere to but when NDR is talking to the creditors, there’s not an option to deposit more funds than what was already established. On the other hand, the cost is fair. Because of the situation that we're in, anything would help. I think it’s a trade-off for what they provide. So far, the program has been going very well and I’m happy with the progress, and it's great not having to get any calls
Reviewed Oct. 11, 2017
I looked into relief help because the fees had gotten out of control and everything just kept piling up. So, even though I was making the payments, the balance wasn't going down. I shared with the rep of National Debt Relief how it was kind of embarrassing and he reassured me that I wasn't the only one. He made me feel better about going through it. I make my payment and then they're taking care of the rest. Working with National Debt Relief has made it a lot better and it took off a lot of stress.
Reviewed Oct. 11, 2017
My mom has been sick and she's got dementia. I didn’t really want to go into bankruptcy because it would look bad so I called National Debt Relief. Their rep asked me about all her debts and helped me with her situation. So far, nobody’s called us and her bills are getting paid. It's been an excellent situation. We got onto National Debt Relief about three years ago and she should be all paid up within the next three or four months from now. I was very impressed with the service. If I ever needed the service again, I would surely go with it. National Debt Relief has made me what I am today.
Reviewed Oct. 11, 2017
I've been with NDR for almost a year and a half. They've addressed 3 out of 18 credit companies satisfactorily and I check those off. I have a four-year contract with NDR and I can plan my life for those days when all of this is over which I haven't been able to do that for a while. I've been so burdened with debt that I've never thought about what life would look like five years from now. Their team was very informative and supportive. I was distraught and every time that I sought help, they offered me a solution that I could live with. I no longer have to suffer through trying to make ends meet.
Their fee surprised me though. They take their fee off the top as a settlement is negotiated. I received a settlement offer and the fee was hidden in the contract so when they took the fee, I was shocked. We have an escrow account set up and I put in a certain amount per month. When the account reaches a certain amount, then they negotiate with the creditors. They also look whether the amount is enough for them to take their fee. Once they negotiate with a lender, they consider that as complete and take their fee. When I originally read the contract, I thought the fee would come at the end of all 18 accounts. They take their 24% of whatever the negotiating thing was right at the beginning. When I make a payment to that lender, I also make a payment to NDR, and that comes from the escrow account. But all in all though, it's been a great experience.
Reviewed Oct. 11, 2017
Everything's well with National Debt Relief. We started not too long ago on a three and a half-year program and we've been able to make our other payments, so NDR is a big relief for us.
Reviewed Oct. 10, 2017
I just signed up and I can already feel like everything is moving in a positive direction. I'm excited to get debt free and start my process. The gentleman who helped me was extremely knowledgeable and made me feel comfortable with my decision.
Reviewed Oct. 10, 2017
payments without penalties. Fixing my credit is one of most important thing on my to do list. In the past my credit score was 750 and be there again. Thanks for your help.
Reviewed Oct. 10, 2017
Very friendly and informative. Explained everything and answered all my questions. Made me feel at ease and comfortable with my decision to use them to help me with my financial problems. I would definitely recommend them to anyone who is need of financial help.
Reviewed Oct. 10, 2017
I have been thinking about getting help with my debt for a while now. I am so glad I did sign up with NDR. I feel like I am on the road to financial freedom again. If you are considering bankruptcy or debt consolidation please call or go online to National Debt Relief to see if they can help you.
Updated 03/31/18: NATIONAL DEBT RELIEF has been able to negotiate 2 of accounts for this month. I was so thankful I made the decision to contact NATIONAL DEBT RELIEF in October or November. I would recommend them to my family and friends.
Reviewed Oct. 10, 2017
The agent to whom I spoke was very efficient and able to answer all my questions without having to refer to a manual or speak to someone else. However, a few days later I was thinking about how my payments might be lower with a choice of additional months. In my case the plan is for 31 months, but wonder if 36 or 39 months might better fit my circumstances.
Reviewed Oct. 10, 2017
My welcome to National Debt Relief could not have gone better! The call went smoothly, was extremely professional, and all of my questions were answered! I was given the time to ask questions, and the session wasnt over until I was comfortable with everything.
Reviewed Oct. 10, 2017
Great company to help you out with credit card debt. Stress free program to help you get rid of high credit debt. Looked online for best ratings for credit debt relief companies and National Debt Relief is the best rating that's why I went with them for my credit recovery. Thanks.
Reviewed Oct. 10, 2017
I have been working with National Debt since 2/2017, I have had nothing but a good experience with everyone I have dealt with! Everyone is pleasant and very helpful! They always answer every question I have and I would highly recommend to anyone looking to recover from debt.
Reviewed Oct. 10, 2017
What a terrific help. I am very thankful for you all, and a very special thanks to William, for being so understanding and thank you for all answers and help, so now I can get a good night's sleep. Thanks to all.
Reviewed Oct. 10, 2017
Agents are very respectful, provides good customer service and they are very well trained. I'm very satisfied with the service provided by the National Debt Relief agents. They make you feel good and happy. And they will guide you step by step how the program can work with you. Thank you.
Reviewed Oct. 10, 2017
Even though NDR was able to resolve all my debts, they were kind of lagging with their negotiating process. It took them 6 months to finalized the negotiations. Overall experience is still a 5 star though because of the Customer Service people who are very knowledgeable with their trade.
Reviewed Oct. 10, 2017
Diana ** was patient, considerate, well knowledgeable with all information dealing with this program. Her understanding of what brought me to NDR gave me relief. She is a valuable employee to your company. Thank you for all of your assistance.
Reviewed Oct. 10, 2017
I have been approved for debt relief by National Debt Relief. I spoke with Marvo **. He was professional and courteous. He was very helpful and patient with me. So far I have not had a bad experience with National Debt Relief. I would recommend to a friend.
Reviewed Oct. 10, 2017
I was pleasantly surprised as to how fast and easy it was to enroll in the program. The representative was positive and informative as well as the welcome call rep. It has given me peace of mind to know that this program will help me resolve my debt in an organized manner. Thank you.
Reviewed Oct. 10, 2017
I have just completed the enrollment process and am very impressed thus far. There is no judgment from those you speak with on how you got yourself into this situation. Only kind, professional support. I feel a huge burden lifted off my shoulders already!
Reviewed Oct. 10, 2017
Both of the gentlemen that worked with me were highly professional and treated me with respect throughout our conversations. The entire process was short and very easy to understand. Both of your representatives explained everything in simple terms that were easy to understand.
Reviewed Oct. 10, 2017
NDR is to the point & quick to get the ball rolling on one’s behalf. It is overwhelming & puts you aback when you hear the numbers adding up. Now it is time to go forward with what is real in one’s life. Don't forget to breathe!!
Reviewed Oct. 10, 2017
Exceptional working with Markus ** along with the gentleman that completed the Welcome Call. They were both incredibly kind and professional in handling my case and I am happy to be working with National Debt Relief to get my debt back on track.
Reviewed Oct. 10, 2017
I have to say, I did not expect the service I received. Both gentleman were kind and full of information. I appreciated the laughter. I felt comfortable talking with them. More importantly, NO PRESSURE. I had time to make up my own mind.
Reviewed Oct. 10, 2017
National Debt Relief has helped my husband and I with our journey towards a debt free life. Our plans/dreams can really be available to us thru financial freedom. We are pleased with the program and customer service reps are willing to help and answer all of our questions.
Reviewed Oct. 10, 2017
I had an amazing experience with Roy ** and the Welcome Team. I would recommend this program to friends and family, just on the customer service alone. It is nice to hear a concerned voice, when you have been in debt for so long.
Reviewed Oct. 10, 2017
The people I talked to really helped us to understand what was going on. They were nice and were patient. They helped us to figure out issues with little stress on us. I understand that National Debt Relief is not a loan office and will be helping us with our debt.
Reviewed Oct. 10, 2017
They do what they say. You pay into an account and they call debt and set up payoff and dates. Would recommend to anyone who needs help with debt resolution. Takes time of course but the results are great. Started in May and already have third debt in resolution! Thank you!
Reviewed Oct. 10, 2017
I got to say using this company has been the easiest way to consolidate my debt and approve debt consolidation offers is a breeze. I got an email asking for confirmation of approval and that was all it took to approve my first debt agreement. It's been painless with my payments and customer service is great.
Reviewed Oct. 10, 2017
Brian ** was very helpful in explaining how the debt resolution process worked and everything that I needed to have as far as information was concerned. He guided me through the forms and the steps while on the phone with him, and explained what would happen next. Overall, a good experience with Brian making an uncomfortable situation a little bit better.
Reviewed Oct. 10, 2017
Everyone I dealt with was pleasant. Explained everything well. It was my first time, I was nervous but knew it was something I had to do. Lonnie made me feel at ease and explain everything and answered all my questions.
Reviewed Oct. 10, 2017
I have been struggling financially and National Debt Relief helps pay off bills, and whatever else that you are having a hard time paying off. I spoke with Wilson the first time I heard about this program and he gave excellent advice to those who need help with their bills, etc.
Reviewed Oct. 10, 2017
Very new to this program. Read reviews on many debt relief companies before decided to use National Debt Relief. So far they have done a great job. I have called a few times with questions and all of the people I have dealt with have been very helpful.
Reviewed Oct. 10, 2017
David was friendly, prompt and knowledgeable. He explained everything well and answered all my questions. I would recommend National Debt Relief to my family and friends. I hope my future interactions with staff is as wonderful and easy as it has been up to this point. Thanks for all the help!
Reviewed Oct. 10, 2017
My husband and I accumulated a lot of debt during the course of my building a new business (which I started in the summer of 2008, shortly before the Great Recession began) and my husband changing jobs, which involved his income being cut in half for a year. We just finished our program with National Debt Relief, and I'm so grateful to them! There's no way we could have gotten out of that much debt without their help (unless we had declared bankruptcy, which was not a good choice). We would not have been able to negotiate the settlements that National Debt Relief negotiated on our behalf (for example, one credit card company completely forgave what we owed them on three credit cards, which is why we were able to finish the program in less than the expected four years). And when two of the companies to which we owned money took legal action against us, National Debt Relief took care of everything for us.
All of the people we dealt with at National Debt Relief were friendly, professional, helpful, and nonjudgmental. Having just successfully completed the National Debt Relief program, we have obtained a couple of new credit cards, which we will use responsibly while rebuilding our credit. One caveat: You will, by law, have to pay taxes on the amount of debt that is forgiven as if it were income. But it was totally worth it to us. Good luck on your debt relief journey! It's so worth doing!
Reviewed Oct. 10, 2017
Very good program. The success team is awesome. This program is a Godsend program for people who is rebuilding their lives and finances. You can call them at any time and they are available to assist you and very POLITE. God bless you all.
Reviewed Oct. 10, 2017
National Debt Relief is a very reliable and working hard to meet their clients' satisfaction. Their actions fast and very organized. I’m happy to be part of it! I highly recommend it to my friends who need help with their debt, you can never go wrong.
Reviewed Oct. 10, 2017
The process was easy. The hard part was deciding to take this step to relieve some financial burdens. They answered all questions and never made us feel like we were a stigma. After signing the paperwork I instantly felt like we were going to be ok.
Reviewed Oct. 10, 2017
Kar was very helpful and explained everything very clearly. And always had a answer to anything we needed to know. Every time I call he is always there to help. It's been a good experience up to date and I can't see it not getting worst so in my opinion this is a very good company to deal with.
Reviewed Oct. 10, 2017
Everything was explained in great detail. I am very happy about my decision to consult NDR. Everyone that I spoke to made me feel comfortable, and I was able to ask as many questions as I felt necessary. I look forward to working with this company, and to getting out of the financial trouble that we are in. Thank You!
Reviewed Oct. 10, 2017
I would recommend this to anyone who are experiencing debt. Go for it. It's a great program, payments are very low and the representative that helped me is named Keith ** and he was great. He took his time and walked me through and answered any questions that I had or have. NDR IS A GREAT PROGRAM.
Reviewed Oct. 10, 2017
The Team members were nice, patient and willing to answer questions and concerns I had. Sounds like they will be there if needed. I just started but am hopeful that this will be a good thing to do for me. The phone connection was not the best though. The phone issue could have been from my end but they had no problem repeating them self when asked.
Reviewed Oct. 10, 2017
When I made up my mind to cut up all the credit cards, I found my balances were way out of line - and would be impossible for me to pay. I contacted National Debt Relief, was very satisfied with the responses. They understood my position and set up a payback plan that I could afford. The money comes out of my account right after I get my SS check - couldn't be easier. I get updates on how things are going. There is a website or I can call if I want to talk to someone. There is of course paperwork - believe me, it will open your eyes on how much money gets frittered away - now with a budget I'm much more careful. I have hope, and now I will get out of trouble with credit cards - Never again!!!
Reviewed Oct. 10, 2017
So far, so good... The team was extremely knowledgeable, and understanding of my situation. First couple steps have been easy, and stress-free. I really can't wait to get out of debt, and this feels like the team that is going to be the one that helps me get there. Your efforts this far are appreciated, and I look forward to working with you all on my debt free goal. Thanks!
Reviewed Oct. 10, 2017
We decided to give NDR a try (although skeptical) because we had quite a bit of cc debt and wanted to get rid of it as soon as possible. Using this service was super easy to set up and they have taken care of everything. We just gave them the information of our creditors, once then set up an automatic debit from our account once a month and that was it. The automatic debit is the same each month and they disperse the monies as agreed upon with the cc companies. If you find yourself in a bit of pickle with debt, call NDR you will not be sorry.
Reviewed Oct. 10, 2017
My 5-star rating says I would recommend to a friend and I already have! My account representative and the person who made the welcome call were very informative and knowledgeable about the whole process. I felt my account representative could tell I was "embarrassed" (for lack of a better word) to be in the position where I would need debt relief and he was very reassuring and walked me through my debt solution plan. After finishing the sign-up and receiving confirmation I feel like a huge weight has been lifted off of my shoulders.
Reviewed Oct. 10, 2017
NDR made me feel easy throughout the whole process. They answered all my questions and was very patient. The concept is simple and teaches you money management rather than just forgiveness. I also like that I am in control of the process. I highly recommend this program.
Reviewed Oct. 10, 2017
Deshawn ** could not have been nicer and thorough. He made me feel very comfortable during the entire process. I would give him a solid 10. Jonathin ** handled the Welcome Call and was also very professional, courteous and very helpful. I also would give him a 10.
Reviewed Oct. 10, 2017
Great customer service. I was a little hesitant but lots of assurance from the representative! I am hoping to pass this program and rid my creditors by the end of the term. I will recommend this program to those in need.
Reviewed Oct. 10, 2017
The process was simple and easy. I felt like all my questions were answered and that they help me understand what I was getting out of this program. I think I will be very happy with the outcome of this in the end.
Reviewed Oct. 10, 2017
I am very happy with my experience with National Debt Relief. They are friendly and informative and did all the work for me. I would recommend them to any friends or family. They continue to work closely with you during the whole process and keep you informed of everything you need to know.
Reviewed Oct. 10, 2017
I wanted a way to pay off my debts without getting into a bigger debt through borrowing again. I truly feel that a weight has been lifted off my shoulder because I will be paying off my debts without all of the stress. Thank you.
Reviewed Oct. 10, 2017
Great customer service. Very helpful through the whole process from the first inquiry. Definitely recommend this program to anyone who wants to become debt free. They explained everything and answered any and all questions I had. I'm glad I found this program.
Reviewed Oct. 10, 2017
Great. Very helpful. Fast at getting back to me and great at explaining things in a way that is not confusing. They email every so I have copies. It was an overall good experience especially for something that I was experiencing to be stressful.
Reviewed Oct. 10, 2017
So far NDR has been great, always answering my questions and getting my debt settled. NDR so far has done wonders for me and I cannot wait to be debt free. I would strongly recommend to a friend in need of debt relief.
Reviewed Oct. 10, 2017
Olga was very friendly and patient throughout the sign up process. We worked mostly through email due to my cell phone not being able to have a good signal but she stuck with me and helped me get all the info together. She was very helpful in making sure I understood the program and treated me with respect which was nice. I didn't feel like she was judging me for going through a hard time. The welcome call went well to go over all info again.
Reviewed Oct. 10, 2017
This was the first debt I had settled which I'm so excited about. I've only been in the program for a little over 2 months and look forward to settling the rest of my debt! Every customer service person I have talked to was always helpful and when I have sent in letters I have received from my creditors they have reminded me to sent copies to them.
Reviewed Oct. 10, 2017
Great Customer service and they make sure you are aware of what is going on with your case. They are attentive on getting back to you in a timely manner. Very nice and they listen to the issue you have going on. Tia was a great representative and always gets back to me right away.
Reviewed Oct. 10, 2017
Very friendly, easy to get through the initial process. Would recommend to anyone who needs this type of service. Very easy website portal to use to track all steps of the process. Customer service reps are well trained and very courteous. Thank you!!
Reviewed Oct. 10, 2017
Additional debt withdrawal $293 on 10/6. I was schedule for a $400 withdrawal on 10/6 and the $293 was suppose to be in effect on the next withdrawal according to customer service rep and payment schedule. Please credit my checking account the $293... I need these funds for bills. Thanks!
Reviewed Oct. 10, 2017
Completely professional, courteous, rapid response. It took only one and a half days to complete enrollment with fairly easy understanding of process and applicable documents. All phone calls and emails were handled extremely well by competent, knowledgeable staff. Thanks.
Reviewed Oct. 10, 2017
My husband got really sick. He's still unable to work and I can barely work myself so I didn’t have any choice but get help with our debt. I went with National Debt Relief and they were fine. I’m still working on my debt with them and I don’t feel that they reach out to the creditors fast enough to try to make a settlement. They have settled a few debts but with those the creditors involved have called them to make an arrangement. They have not tried to reach out for anybody. And now we’re at the point where we have the four paid off and now it's building up again. So I keep calling my creditors asking them to call NDR.
Reviewed Oct. 10, 2017
I still can't believe how quickly my debts were resolved. I began participating in this program in March with some reluctance but I can say it was the best decision I ever made. The representatives are easy to work with. I would recommend.
Reviewed Oct. 10, 2017
NDR has made my debt elimination easy and fast. They have followed up immediately on all my inquiries. Their debt negotiators have saved me about $3000 dollars so far. If it wasn't for NDR I would still be stressing out over my debt wondering when and if I would ever get out.
Reviewed Oct. 10, 2017
National Debt Relief was very helpful in the enrollment to their program. They were friendly and professional, and knowledgeable. They were available when I needed them to work with my schedule. They took the time to answer all my questions clearly.
Reviewed Oct. 10, 2017
Both NDR representatives that we spoke with were very helpful. They explained everything to ensure that we understood what it means to enter the program, they were very professional and we are very happy to start this journey with NDR.
Reviewed Oct. 10, 2017
My wife and I were in a very bad situation in regards to our credit card debt. We had too many bills to pay and we were going into more debt every month. After calling NDR we both felt that this was the first step to freedom. The process took minimal work on our part and every time something changed with our account we were notified immediately. We feel this was the right choice and we’d do it again.
Reviewed Oct. 10, 2017
Everything was straightforward. This is too easy. Every call that was made. Every document except one was easy to fill out. Easy to talk to someone if I needed help. What a great place to seek help from. I would and have recommend this place to my family and friends.
Reviewed Oct. 10, 2017
The people who helped me made me feel better about my decision and helped me with all my questions. I am blessed to have had them guide me through this venture that I had absolutely no knowledge of doing. I have been pondering on this for the last few months and decided to go ahead and do it. It would help me in the long run.
Reviewed Oct. 10, 2017
Everyone was super clear and explained everything really well. It was easy to understand and easy to follow. It was a great experience during a tough time. I would recommend this company to others. Am looking forward to receiving the welcome package with all the forms that were signed during the phone calls.
Reviewed Oct. 10, 2017
Prompt, courteous, and thorough enrollment process. Everything was fully explained by both the consultant and welcome call. Everything was done promptly via two phone calls and email docs. I am pleased with the ease and completeness of the enrollment process. Looking forward to a successful outcome.
Reviewed Oct. 10, 2017
With National Debt, I’m making one payment and they are distributing it wherever it needs to go. I’m now making progress without having to make 20 different payments a month and the harassing phone calls stopped. We’ve already paid off a few of the cards. Although the team at National Debt is fab, there were surprises of how much the fees were. They said I'm paying 50% of my debt, but their fees bring it above 50% and I’m paying like 70%. They should explain their fees and when they’re taking them because when they told me that they don’t take their fees until after the settlement is paid, I didn’t realize how much the fees were. And then there are codes, and they should define what they mean. On their site, they send the S4 and they should define that, so I know where all the money is going to. But that was when I first started and it ended now.
I had started applying for bankruptcy and was informed it would be a “full pay bankruptcy.” I'd be paying 100% plus whatever fees go with bankruptcy, and my attorney and I would pay over five years. So, it would save me money by doing it this way and I can pay it off sooner. Overall, I am satisfied and I would recommend them.
Reviewed Oct. 10, 2017
My experience with National Debt Relief was not too good. I thought my credit score would be lowered by now because I'm into the program for over a year. But, unfortunately, my score is not good and I’m disappointed. I wanted to get a home equity loan but my credit score is too low. Maybe I took it for granted that it would get lowered or maybe it’s an oversight on their part. I’ll find out when I speak to them tomorrow.
Reviewed Oct. 10, 2017
We were trying to get out of debt and wanted to consolidate so we set up with National Debt Relief. The lady representative was really nice and very helpful during the quick setup process. Our credit is not going to get better overnight because we're charging off on some stuff. But it's been good and we're slowly getting there. The experience is pain-free.
Reviewed Oct. 10, 2017
National Debt Relief keeps us closer to our goal of being out of debt. Other agencies require that I get all statements and have a lot of contact with the creditors, but National Debt Relief did the work for me. I didn't have to do a whole lot of work and they are polite, courteous, and seemed knowledgeable to me. They know more than I know about the situation. So far, we've already gotten one settlement and that's a blessing.
Reviewed Oct. 10, 2017
We wanted to get our debt cleared up. We were just paying the interest every month and our situation was terrible. We're getting out of this hole by working with National Debt Relief. We've been with them for almost a year now. Our interactions with the NDR team have been really good and the last one was amazing. NDR has helped us with everything and they've already settled 50% of our debt. They were exactly what I was looking for.
Reviewed Oct. 10, 2017
National Debt Relief has made things easier for me since I have excessive debt. Their team members are very friendly and knowledgeable. To this point, everything has been fantastic. I'd highly recommend National Debt Relief to anyone in the same situation.
Reviewed Oct. 10, 2017
I'm in a program with National Debt Relief for about a year now and it's been a great experience. I've had no real trouble with them and their team members are good and decent. National Debt Relief made my transition into being debt-free easier like they said it would be.
Reviewed Oct. 10, 2017
I initially called National Debt Relief and once I’ve started doing business with them, I’ve always paid on time. When I had the cash ready to pay one account, I told their reps, “Okay, put that towards it, then we will see where it's at, so don't make these monthly withdrawals until you all paid something off. And then call me back.” But they didn’t do it and the money would still come out of the account no matter what. I only figured this out after several months because I don’t mess with the computer. I was also under the impression that there were no early termination fees. That account went ahead and got negligent because it's still coming out and this happened a couple of times. I got about six accounts that I usually just move money to and I let one go there every now and then. Then I got hit with all of the fees from the bank and ended up paying a lot more.
Furthermore, their customer service is not very good at all. They call a lot and I’m always busy. When I answer the phone or call them back, the rep would ask my name and another question after question. I don’t even know why the rep called me in the first place. I waste about 20 minutes of my time every time I answer the phone when it’s something that they could have sent to me in an email. Also, I had a different person every time I call. And, if I want to change my withdrawals from my bank account or when I get the withdrawals, it’s carried through a computer. NDR’s customer service should get real people again because they understand the customers better. I’m from the country and I don’t really do computers. Still, I would recommend National Debt Relief to anybody because they help people out, but I'd rather just pay the debts myself next time. I probably could have done a better job on my own as far as what my credit score is now.
Reviewed Oct. 9, 2017
I am grateful for Brian helping me in this process. I feel very happy that I can get my life back on track. Thank you National Debt Relief! I am not sure what I would have done if I wouldn't have contact you. I felt that there was no hope until now. I am definitely going to recommended this service to anyone else I may know that might be going through the same thing.
Reviewed Oct. 9, 2017
I'm very grateful for enrolling into this program! They work with you and words cannot describe how helpful Keith is. I'm so happy to find a program who is truly there to help you out of debt. If anyone who is in some serious debt National Debt Relief is there to help.
Reviewed Oct. 9, 2017
I just started the program. Only took 2 days to find out if fully enrolled in program cause of weekend and needed time to review all emails from Mr ** about program. Mr ** explained everything very well. I understood all aspects of what he was saying to me. I feel very relieved that I finally get the help I need to resolved n get out of debt. All emails very informed to how program works and self explanatory. Thank you very much for helping get started to become debt free.
Reviewed Oct. 9, 2017
Very polite and excellent knowledge about what I need to do and the process I'm about to go through. Help me understand that this is complete in my control and I feel comfortable in going through with everything. I'm looking forward to becoming debt free.
Reviewed Oct. 9, 2017
It was a quick and easy transaction. My 3 contacts with the Call Center, the Welcome Center and Customer Service were easy to talk to and a pleasure to work with. Lashonda was very informative and precise with her callbacks. Thank you.
Reviewed Oct. 9, 2017
On the front end, the service rep walked me through the entire process. Admitting to others your amount of debt is quite embarrassing, but they were looking out for me, and made me feel more relaxed. They made it easy much more manageable.
Reviewed Oct. 9, 2017
My experience with Carlos and the welcome phone call was very pleasant. Carlos was extremely easy to talk to and, again, a very pleasant experience. Carlos took the time to explain every step, with confidence and understanding. Carlos was right on time with his return calls, I never felt I was forgotten about. All in all my experience with National Debt Relief was great! I felt the stress of our debt was immediately reduced with the first phone conversation with Carlos.
Reviewed Oct. 9, 2017
I'm really happy with your company. The team help me to understand that I can pay off my debts without fears! I really appreciate all of you. Having a legal representative in case I'm sued is really great. Working with a financial consultant was important.
Reviewed Oct. 9, 2017
Very easy to get started and people were easy to listen to get started. I can't wait to be debt free and start my life without credit cards and people were great to work with. Got everything done very fast.
Reviewed Oct. 9, 2017
Everything is easy to understand and monthly payments are reasonable. Any questions I had were answered quickly and efficiently. I would suggest anyone who is struggling to at least call and hear them out before jumping into filing for bankruptcy.
Reviewed Oct. 9, 2017
They were very positive and upfront. I was satisfied with the program they offered me and with their welcome call. The person explained all the things to me that made it simple to understand. I will be glad to be debt free with their help. Thank you.
Reviewed Oct. 9, 2017
The customer service and knowledge of the person I dealt with is out of this world. Working with her sold me. Would definitely recommend to others. They made the process easy to understand and walked me through each document for clarity.
Reviewed Oct. 9, 2017
I greatly appreciate the customer service representatives thoroughly explaining the program to me. They were able to answer any questions that I had for them. I am looking forward to having this program get me out of the debt that I am in, in a short period of time.
Reviewed Oct. 9, 2017
Very kind and thorough. Thank you. They accomplished paying off 2 bills so far. They helped in a very low period of my life and convinced me that there was daylight at the end of the tunnel. I hope they can help many more like me.
Reviewed Oct. 9, 2017
So far everything seems great, well explained and all questions answered. Looking forward to starting this program. I would recommend this to others just from the positivity from the representatives I've spoken with. All documents were explained well and walked through to assure you of everything they will do for me.
Reviewed Oct. 9, 2017
I am happy with the progress of my accounts. Looking forward to being debt free thanks to National Debt Relief. Customer Service is great and they keep you up to date with your account. I feel good about my choice. I worry less these days knowing I am in good hands.
Reviewed Oct. 9, 2017
Everyone so far that we've talked with on the phone has been very helpful. Email responses overall have been timely. This is the first creditor settlement, with 3 more to go, but just getting the first one agreed upon and a date timeline to be paid is a relief. Thank you.
Reviewed Oct. 9, 2017
The representatives, Yonwoulu ** and Jonathan **, were extremely knowledgeable and helpful. They answered all of my questions without hesitation. Hopefully, the end result will be satisfactory. My rating would be higher, but, at this point, I have not yet seen how the program actually works.
Reviewed Oct. 9, 2017
The whole process was painless and easy. I have a great comfort in mind knowing these issues are now being handled. Thank you for your assistance. The agents were very helpful and thorough. I would recommend this program to others facing insurmountable debt.
Reviewed Oct. 9, 2017
My request was handle very accurately and easily by the clients. Explaining every step. This will get me out of debt quickly. I never thought this was possible. Discussion with Joshep ** was very helpful and understanding. I feel very confident and happy. Thanks to everyone.
Reviewed Oct. 9, 2017
I found the entire experience informative. The agent I talked to explained everything to me to my satisfaction. I have come away from this experience with a sense of relief. I would definitely recommend this service to a friend if they were in need of debt relief.
Reviewed Oct. 9, 2017
Everyone I've talked to has been very helpful and I look forward to getting rid of my debt. This will cost much less and take less time to pay off than it would have making minimum payments on my cards. Thank You.
Reviewed Oct. 9, 2017
Superb except they speak too fast for me. I would catch something and then have them explain it again. They appear knowledgeable of their data but again, read your script at a slower rate of speed. Thank you for your speed in processing my request.
Reviewed Oct. 9, 2017
Everything was explained to me in detail and the customer service was nice and friendly. They were attentive and very knowledgeable. Went over the agreement page by page and made sure I understood what was being explained. Made sure I had all my contact info.
Reviewed Oct. 9, 2017
Efficient and automated approach to offer and acceptance. Terms better than expected. Slightly concerned about payment timing, given other future settlements to negotiate. Look forward to completing this process over the next few months. I think a monthly coordination call or other routine update would be useful, as well.
Reviewed Oct. 9, 2017
Very pleasant experience without feeling shame or guilt. Prompt and professional service. Great guidance and advisory of several avenues and options available. Taking the time out to explain important details of what to expect and how to help yourself getting ready for the starting line. Simple access to the account via internet access which helps quick information to return when needed. Thank you for your help and support!
Reviewed Oct. 9, 2017
Tamara ** was very helpful to me by explaining the process of managing my debt. She went out of her way, in that she stayed at her job late to help me complete the process. Gilberto called to welcome me to the program and was very concise as well as courteous!
Reviewed Oct. 9, 2017
Lana ** was very helpful and comforting when I signed up. I was feeling a lot of shame and stress, but she was patient and very helpful. Paul was clear and quick to answer my questions. I look forward to getting out of debt with National Debt Relief.
Reviewed Oct. 9, 2017
The staff was very friendly and understanding. Not once did they ever judge, they cared for you. They didn’t care how much debt you're in or if they’re getting paid. They care mostly for you and to help you be debt free. They really understand the people.
Reviewed Oct. 9, 2017
Overall my experience getting initiated into the program was very easy. The agents that I worked with were very helpful and reassuring. I would recommend anyone who is struggling with credit card payments to speak with an agent to see if they can help you out.
Reviewed Oct. 9, 2017
So far my experience with National Debt Relief is being outstanding. They were very professional and very understanding of my financial situation. They guide me step by step and explained how the process of achieving financial freedom. I will definitely recommend them as a top debt relief consultants.
Reviewed Oct. 9, 2017
Very relieving to have help and nice people to work with gives me peace of mind... security and hope for future to have less stress and worries. The people are very nice and helpful. I would recommend to anyone. Thank you for all the help and support.
Reviewed Oct. 9, 2017
My experience with all of the customer assistance has been amazing! Kate was patient with me and explained everything out it me and was so understanding of my frustrated and emotion reactions to the whole situation. I'm so glad I chose this company to help me straighten my financial situation out.
Reviewed Oct. 9, 2017
National Debt Relief just saved me $16,270 on my credit card settlement! More to follow! I could not be happier! Should have contacted them sooner. If you are drowning in debt please give them a call. It will change your life, get you debt free, allow you to sleep at night, and stops creditor calls.
Reviewed Oct. 9, 2017
Both representatives made me feel confident about freeing myself from debt through this company. They were transparent and straightforward but at the same time encouraging. I felt a sense of sincerity when speaking with them. They basically went paragraph by paragraph with me with the agreement and answered all of my questions thoroughly. I would recommend to others I know who are trying to become debt free.
Reviewed Oct. 9, 2017
Top Notch! National Debt Relief is easy to work with... friendly & knowledgeable Specialists and Customer Service. They answered all my questions & concerns. NDR had some of my debts resolved faster than I had expected... eased my mind! I would definitely recommend them and I already have.
Reviewed Oct. 9, 2017
I am very pleased with my overall experience with National Debt Relief. Especially with my representative from the quality control department. He was able to change my bi-weekly payments to one monthly payment for 90-days. I reported a financial hardship and every time I call I receive great customer service.
Reviewed Oct. 9, 2017
Right from the first phone call, all the way through to my confirmation call, the NDR team was so professional, courteous, and patient in taking me through this whole process. Furthermore, I feel confident that I made the right choice in getting a company that will be with me every step of the way.
Reviewed Oct. 9, 2017
I've gone through a divorce and the judge said I'm responsible for all the debt because my income is higher than that of my ex-wife. So with child support and all the massive debt that was built up I needed some help. I reached out to National Debt Relief after finding them online and I had a great experience. They’re very responsive and knowledgeable. They’re there to listen. Clients like me always speak to somebody when we call. We’re not put on hold for a very long time and they normally get back to us within 48 hours if we email them. They’re very easy to deal with and they make the situation a lot less stressful compared to other places that I called. Others didn’t sound professional and as if they didn’t really want my business.
National Debt Relief is negotiating for me on a regular basis and they call me when they have another agreement with a creditor. And they’re really good about that. I’ve had less worry since I worked with them. I just have one payment and I know that I can look at my information online and see what they’re doing. If I don't understand something I call and they always explain it to me. National Debt Relief is a very reputable company and they’re very flexible too. If there’s a month that I can’t pay or need to pay later, as long as I give them a five day notice, they change the pay schedule for me.
Reviewed Oct. 9, 2017
The staff at National Debt Relief were good and they informed me of their process and how they do business. I had too much debt and they have settled at least two of my debts.
Reviewed Oct. 9, 2017
A friend wanted to join National Debt Relief but she couldn’t, so she told me about them. They called me and I’m working hard to get paid off. So far, it’s helping me. However, I had a big problem because I'm the POA for my mom's account and I have my account as well. My mom is 82. They joined her late and there were so many obstacles but some of their workers were very nice. There were several people who really went outside their work to help people. They called me back and they helped and they resolved it so I don’t have any issue now. They have good people to work with.
Reviewed Oct. 9, 2017
I was trying to pay off credit card debts. I sent an inquiry online and National Debt Relief contacted me the same day. I just filled out the paperwork needed and the next day, they got me started. My experience with them has been good, and they've already settled a couple of the debts within the first few months.
Reviewed Oct. 9, 2017
We started relying on our credit after my ankle injury and surgery. I could almost foresee that we were hitting this downward spiral that we couldn't get out of, just overwhelmed with bills and interest rates and not being able to pay off anything because of the high interest rate and the low minimum payment requirement. I had a bunch of debt relief companies on my list and National was the first one I called. After talking to whoever I spoke with initially, I felt pretty comfortable about my choice.
I've been with National for a couple of years now and they have definitely helped me to consolidate at one point. Our credit card payments were over $700 a month and now the payment portion has been reduced by 50%. That has given me a little more breathing room with my kids and with life in general. I have learned not to live on credit anymore and if I don't have the cash for something, then I don't get it.
Also, we just endured a hurricane and everything has been turned upside down but the National Debt Relief team allowed me to extend my payments a little bit until we get our bearings so I have so much to be thankful for. Once I get everything situated again, then we'll start the ball rolling in and start dealing with all these bills again. So far, it's been good with National and I've been recommending them to pretty much anyone who's in my position.
Reviewed Oct. 9, 2017
A relief help sounded like something that I needed to do and I'm happy I made the move. I signed up with National Debt Relief in March of this year. Everybody has been very pleasant to work with, and I am now becoming debt-free. They're starting to pay off some of my bills.
Reviewed Oct. 9, 2017
I had a lot of credit card debts so I decided to look into relief help. My sister was using National Debt Relief so I went with them too. I gave a lot of information to the person who handled my case, we chatted for quite a while and he was really helpful. The program that I took was 36 months and I started this process with them in December of 2016. They have relieved a lot of financial stress. However, after the initial setup, communication is somewhat lacking. I'm not upset by it, but I feel like they have a very automated system versus any sort of personal interaction. Everything is automated, which is nice because I don’t have to think about it, but I had a question once that took a while to get through to anybody to get a response. Nonetheless, my experience has been simple and straightforward.
Reviewed Oct. 9, 2017
When I searched on the internet, National Debt Relief came up as the best debt relief company and I saw the reviews that they had. Medical bills got me involved with NDR and I've been with them for six months. The rep was nice with me. Everything has been okay in working with NDR and I have no issues with them right now. My experience with NDR was great and I highly recommend them.
Reviewed Oct. 8, 2017
Alban was the specialist who guided us through this process. He was clearly thorough and very professional. He made out decision a lot easier. We had to call them multiple times with additional questions and every time we felt treated with respect and kindness.
Reviewed Oct. 8, 2017
It took a few month to see anything getting done, but after that I'm seeing some action, and am sleeping a lot better now that I can see the light at the end of the tunnel. I would recommend NDR to anyone that wants to get debt free.
Reviewed Oct. 8, 2017
I had a really good experience with debt relief. Everything was explained in great detail. Very professional when I spoke to them. I would recommend this company to others. They worked hard getting my payments down and making it reasonable for me to pay. They warn me of things that could happen and what I could do to resolve it.
Reviewed Oct. 8, 2017
Everyone has been very informal about letting me know all the details. They had great customer service. Very nice people. I am lucky to have the chance to resolve my debt and with the help with this program that will happen.
Reviewed Oct. 8, 2017
After contacting National Debt Relief back in June they started working right away on our behalf. I left my job after 11 years of being overworked and underpaid. So now I'm starting over as a contract employee, making even less money, but I actually like the job I'm doing. I was excited to receive my first settlement agreement last week and a couple days later the second settlement was accepted. So we are very excited, and grateful to National Debt Relief Team for all that they’re doing on our behalf, and I will recommend this Agency to anyone needing help in an overwhelming debt situation.
Reviewed Oct. 8, 2017
Why only one creditors is resolved yet in my account, look like it takes too long process... Only I feel very satisfaction when all my creditors have been resolved... Anyway thank you very much for your time and help to us.
Reviewed Oct. 8, 2017
I read about National Debt Relief and I called them and it seemed legitimate. They've been very friendly and helpful. And they've got rid of a lot of my debt.
Reviewed Oct. 8, 2017
The team at National Debt Relief has been great to work with. I'm so far in debt and the guy who got me all set up answered all questions and responded right away. Once we got it approved, everything had gone smoothly. Now, my life has been hassle-free and I haven't had to deal with creditors.
Reviewed Oct. 8, 2017
I've been with NDR for seven to eight months and my progress has been as expected. Other than when setting up the account, all I've gotten from them are emails and a couple of phone calls when they came up with the settlement offer. They've alleviated some of my financial stress because I know that I can expect one sum to come out of my account per month. The process has been smooth and simple. They're very efficient and I would recommend them.
Reviewed Oct. 8, 2017
I have too much debt but working with National Debt Relief has been a good experience. It'll be a year already in November since I've worked with them and so far, I'm satisfied. Their team's good and they've helped me out.
Reviewed Oct. 8, 2017
I searched for places that would help me consolidate my bills and I've been with National Debt Relief for a few months. They called me a couple of times to update me on calls that they’ve made to my creditors and deals that they’ve made to allow me to pay off the debt for different companies. I appreciate that. It's a slow process with National but I know that I’m headed in the right direction. Unfortunately, there are still a few creditors calling me about them not hearing or receiving any information as far as them being included in the plan that I have with National Debt Relief. I have let the creditors know that they will be hearing from National at some point. But it’s out of my hands right now and I can’t afford to just pay the debt that are included in the plan. For the most part though, my experience has been good but I initially thought and hoped that things would go a little smoother.
Reviewed Oct. 8, 2017
I got behind with my credit cards and I wanted to settle them. I had 10 credit cards, some with a small amount and some with a big amount. I started off with a rep named Randel and he was a really great guy. And the customer service that I've dealt with after him were super nice, answered all of my questions and were informative. It turned out to be a great experience.
I feel better that my credit cards are all settled. However, right now, they're showing negative on my credit report, so I called National Debt Relief and they said they were going to send out letters to request it be changed to paid in full. I'm hoping that they all turn them to paid in full due to the creditors making the offer and I agreed to their offers and it should have been a new balance. While it may not be all that I expected in the beginning, they let me know every detail and they helped me through the process. And because I paid on time, they offered me a loan to pay off the rest which is going to be positive on my credit report. Whoever is looking into National Debt Relief, it would pay off to talk and discuss the situation with them, and hopefully get results as quickly as I did.
Reviewed Oct. 8, 2017
NDR is helping take care of my bills and I'm only paying one company, not all the different companies. NDR’s representatives are very helpful. They can explain the answers to all the questions that I have. This company is good. They are still dealing with some of my credit cards and so far, it's so good. They are following up on me. It’s very easy and there’s no stress at all. It's very convenient if you have problems about a credit card. I recommend them and I have already recommended them to my friends.
Reviewed Oct. 8, 2017
National Debt Relief has helped me pay off a couple of cards and made my life a little easier. I've called in for questions about the account and they've been really helpful. They provide me with anything that concerns me and all the information that I could possibly know. I'm now towards the middle of the process but I haven't been able to make the last couple of payments because I'm trying to look for a job.
Reviewed Oct. 7, 2017
Great service. I was treated like I was important. The customer service representative was polite and respectful. I have recommended this company to my family and friends. I'm excited to be on my journey to debt relief. I feel safe and sound.
Reviewed Oct. 7, 2017
Great experience. Have helped me out so much. Better option than bankruptcy. Saved us from losing our home. Have definitely told family, friends and even strangers about the program. Thank you for your time and support. Great staff. Best decision I ever made.
Reviewed Oct. 7, 2017
Covered everything well. All my info was well done, covered all my information and took their time with me making sure that I had given all my info to him. It was a good review making sure that they covered all that he needed to get my process done.
Reviewed Oct. 7, 2017
Anika was fantastic! She answered all of my questions and made me feel comfortable with my decision. When the process was going to take longer than estimated she called me to let me know about it. I have never had such great service with any other company before. I look forward to NDR helping me with my future.
Reviewed Oct. 7, 2017
By my having unexpected financial problems, I called National Debt Relief for help. My Debt Specialist was Vanessa **. She told me the pros and cons about my situation, and she did an excellent job in helping to solve my problems. She was very professional and I give her an A Plus. My welcome call was from Gilberto ** who was very courteous and helpful. Thanks to all of you.
Reviewed Oct. 7, 2017
The only thing that I worry about is the very slow process to engage my debt collectors about my debt, etc. I hate to keep getting those calls and people absolutely oblivious and non-negotiable about my debt and about National Debt Relief.
Reviewed Oct. 7, 2017
Finally decided to work on getting out of debt and contacted National Debt Relief. The customer service representative that assisted me gave exceptional service from the 1st phone call I made until I had completed the process. Looking forward to the end product.
Reviewed Oct. 7, 2017
They were great. Very helpful and walked us through the process to get started and explained everything. It's a good feeling to see light at the end of the tunnel. Thank you once again for helping us get our life back on track!!!
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