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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 315 Reviews 46875 - 47025
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 6, 2017

    I was referred by a satisfied relative. Both my Rep (Eugene) and Welcome Rep (?) were efficient, kind and thorough. Really gave a sense of relief about NDR process and clearing debt. Answered questions to my satisfaction. Overall, good experience.

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    StaffTransparency

    Reviewed Oct. 6, 2017

    Both reps I spoke to were very professional, informative, and explained everything to a point where I had very minimal questions. I had a great experience and highly recommend your company to anyone. Thank you very much!! Have a great day!!

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    Transparency

    Reviewed Oct. 6, 2017

    Just signed up for their program last evening. I'm impressed with their thoroughness, attention to detail and manner in which they explained everything. While it's too soon to say how effective they are, I feel confident that they will be a good solution for me.

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    Transparency

    Reviewed Oct. 6, 2017

    Both Gene and Harry explained to me lengthily the what and whys of NDR and as a layman, I got a good grasp of the explanation. I feel more confident that NDR can really help me now that I understand how the system works. I also like the fact that NDR will help should my creditors resort to legal action. I am looking forward to that day when I will be debt-free. Thank you in advance NDR.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    Very thorough and efficient. A pleasure to do business with. I could have made a better choice. My wife and I are once again sleeping at night. If you have overextended your credit then give these people a call. They will help with blinding speed.

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    StaffProcessTransparency

    Reviewed Oct. 6, 2017

    I have a very good experience with the person who helped me enroll in the program. Valentine was so professional and accommodating. Everything was well explained and guided me through the enrollment process. Hopefully the program works and lead me to worry free financial life.

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    Transparency

    Reviewed Oct. 6, 2017

    Their service was prompt and their details about the business was clear. I will recommend to a friend. My wife and I was looking for the best way to clean up our credit without filing bankrupt. I saw National Debt Relief being advertised on television, we talk it over and gave them a call.

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    Staff

    Reviewed Oct. 6, 2017

    Thanks to Joel who helped me through a difficult experience, he was thorough and very friendly. I've been trapped by credit card debt for many years and I can't get out. With your help I can finally see the end. Thank you!

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 6, 2017

    Going into this process was scary for me, you always hear about horror stories of people paying fraudulent companies. So when I called and spoke with Matt ** he quickly put my nerves at ease. I also read a ton of great reviews before calling. Matt was beyond helpful, he let me ask as many questions as I needed to and also explained his answers in detail.

    He didn't treat me like another number, he took interest in my crazy life stories and even made it a point to relate to me and my issues with my credit. The kid deserves a raise!! I work in customer service also and it's not an easy job, so kudos to Matt! I look forward to this journey now of becoming debt free instead of being scared of the process!!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 6, 2017

    Excellent customer service and explains everything in great detail. Helped break down each creditor and what each involved. Each person has been very supportive. Explained questions if I had any. Not difficult to sign up and very understanding. Would definitely recommend.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 6, 2017

    Isaiah ** was very helpful and he assured me that I will get the best help possible from NDR. Also when I called for my welcome call the guy who picked was very thorough and explained everything clearly. Thank you for your help.

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    Staff

    Reviewed Oct. 6, 2017

    Mr ** was very helpful and pleasant... though it was kind of long wish it was shorter... but painless. The representatives made it easy expectationing things to me over the signing the forms and sending them so I can get on the path of becoming stress free of bill collectors.

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    StaffTransparency

    Reviewed Oct. 6, 2017

    Very knowledgeable, explained so that I understood, friendly, took their time, very forthcoming with information, and answered all my questions. Very happy and excited to start this journey to be free of some debt. I really wish National Debt Relief could assist with school loans as well.

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    Staff

    Reviewed Oct. 6, 2017

    The lady I worked with was so helpful. She ans. all questions and she could not be more helpful. I hope all your employees are as wonderful. In fact everyone I have been in contact with have all been more than helpful.

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    Staff

    Reviewed Oct. 6, 2017

    Fast and Easy. Sam and Victoria were both very helpful and courteous. They described everything in detail and made it very easy to understand. Looking forward to getting rid of our debt. We will recommend to our friends and family. Thank you so much!

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    Process

    Reviewed Oct. 6, 2017

    We want to get out of debt and everyone at National Debt Relief has been great. I’m in the first year out of four of the program and we're happy now that we’re on our way to being debt free.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    After a divorce, I had a lot of credit card debt. So I signed up with National Debt Relief and so far, so good. I only have four creditors and two of them have been resolved. Two more and I’m done. Working with them has been a huge relief and very helpful with my situation. But they could have a little bit more communication with their clients because some time will go by and I don’t hear anything from them. So it would be good to hear how they’re working with certain creditors or where certain things stand up before it’s completely at that point where they’re ready to settle.

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    StaffTransparency

    Reviewed Oct. 6, 2017

    I definitely recommend National Debt Relief. They have affected my life in a positive way and I'm out of debt. I wanted to take care of the money that I owed to different accounts and a friend told me about them. They have an excellent team and all were very well. They walked me through the entire thing and answered whenever I need them.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    I’m a college student and I got into a credit card debt situation. I had to get it taken care of before I ended my master’s program or I’m going to have a huge student loan and credit card debt which would go against me. National Debt Relief took out what they’re supposed to take and took care of the bills.

    I called whenever I have an issue or question and the National Debt Relief team answers right away. I had mail delivered telling me to start the program. I called and told them I already started. I also had an issue where my bank numbers were wrong but we figured that out. It was a hard start but my anxiety level is not as high as it used to be.

    National Debt Relief helps out greatly. They are the people I turn to when I was down and reached rock-bottom. I’m 59, have four adult children, working on a master’s degree and caring for four grandkids. I’m trying to graduate before three of my children graduate so I’m setting a good example of going back to school and focusing on education.

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    StaffProcessTransparency

    Reviewed Oct. 6, 2017

    The details of NDR's program were more appealing than going out with other providers, and I felt comfortable with it. They answered all my questions and gave me the comfort level to go ahead and proceed. I haven't communicated with them in a while but so far, it's been good.

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    Customer ServicePriceStaff

    Reviewed Oct. 6, 2017

    I was getting a divorce and things were getting out of control and I wanted to be able to buy a house. I looked into debt relief and I've been with National Debt Relief for a year now. The rep that I have spoken with over the phone was very friendly. And everybody has been very nice and courteous and they don’t make me feel uncomfortable that I have debts. They encouraged me that I could get my debts taken care of fairly quickly, and they were responsive, too. I had an issue where I had to change my account that they were debiting, and they got it in right away and didn’t charge me anything. NDR has already paid off one of my bills and they already got a settlement with another one. It's been a slow process because I don’t have the money to put into it, but right now, I'm thinking of building up my savings again so that they can get my other two debts settled. I really enjoy working with them, and my experience has been very pleasant.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    I had too much in all my cards and I was making minimum payments. I also missed one payment, so I thought I’d try and do something. Everybody that I spoke to from National Debt Relief was very nice, understanding and informative. I exchanged several phone calls with their reps, and if I had a question and somebody couldn’t answer, they’d tell me to hold on so they can make sure. They didn't want to give me the wrong information, which was good.

    NDR was very quick. I started in February. I only had them for three months and they already had two settlement offers for me. However, I got out of the program because I couldn’t afford it. I told them my situation and they were sorry that I couldn’t stay in the program. They also said that if a different fund became available, they would welcome me back with open arms. I would definitely recommend National Debt Relief. They’re wonderful. If I could go back to any company, it would be them.

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    Staff

    Reviewed Oct. 6, 2017

    I was having a problem with several small bills that added to a large lump sum. For the most part, especially in the beginning, the National Debt Relief team were extremely cooperative, prompt, responsive. I thought they were great and I was very pleased with the way they were handling things. And then all of a sudden, it was like the ball got trapped and nothing has happened since April. I've made a deposit of $20,000 into the account because I wanted this all resolved quickly. I didn't want to be making monthly payments and waiting for them to get enough money to pay off accounts. I made the $20,000 deposit with the agreement that they were going to wrap these things up. And they did. The first five went really quickly. Then the last two have been going on for months and months and months and nothing has happened. So now, I'm not happy.

    I spoke to Raymond last week. I put the claim in the online thing that I filled out. He was very helpful and gave me information, promised it was going to be followed-up and also readjusted my monthly payment because now, they are almost through with $20,000. So now, they need monthly payments. The whole thing is not setting right with me. But in any case, I'm not willing to say, "Oh, yeah. It's all taken care of," because it isn't.

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    Process

    Reviewed Oct. 5, 2017

    I really need help with managing the huge amount of debt I've incurred. Over the past few years I've struggled to make monthly payments, yet still not able to lower the debt by making minimum payments. I heard about this program listening to the radio and called to get more information. Kester was very thorough in explaining the program and signing me up. Jamie, who review my application for accuracy was through as well. I am pleased! I look forward to being able to breathe and not seeming to "spend my wheels, but getting nowhere". Thank God for this program!!!

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    Customer Service

    Reviewed Oct. 5, 2017

    Thanks for all the help. Narkis was amazing! Customer service was great. No additional information required at this time. I was worried no one would help me and after many "No’s”. I finally found someone to take the time and work with me. Thank you again.

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    StaffProcessTransparency

    Reviewed Oct. 5, 2017

    He was very helpful, polite, and it was a very pleasant experience. He gave me peace of mind. It is very stressful not to be able to pay your bills. He was very patient also and explained the program very thoroughly.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    They are working hard to help me settle my debt. When calling in the hold time is never long and they are able to answer my questions easily and understandable. It is always a pleasant experience when I speak to them. I like that I can approve settlements via email as calling in is not always the easiest option.

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    Staff

    Reviewed Oct. 5, 2017

    Thanks for the great advice and assistance with helping me get out from underneath this massive anchor of debt! I appreciate the simple, plain, spoken information in helping me make a solid financial decision. After doing research and reading reviews I felt I was making a good decision. The representatives were upfront, patient and professional! They were all about helping and that was welcomed. Thank you again. I will definitely refer friends for help with their situations.

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    Staff

    Reviewed Oct. 5, 2017

    Everyone did a great job. Both representatives that I spoke with were a big help. They provided answers to each question I had and made me feel comfortable in making this step. I would recommend National Debt Relief to anyone having trouble.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    Readily and highly available, informative and willing to work with me on communication and freeing my life of debt! I have completed a program of this nature in the past and I look forward to future success this has brought me in the past.

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    Staff

    Reviewed Oct. 5, 2017

    They were very helpful and I appreciate their professional and courteous help with paying my creditors. They listened to my needs and promptly find a manageable solution to help me resolve my debt. I highly recommend this service to anyone struggling to get out of debt.

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    StaffProcess

    Reviewed Oct. 5, 2017

    The agent was awesome. She was very knowledgeable about the program. I wish that I could get her every time. She was wonderful. She explained how much and when I would have the accounts paid off. Her attitude was the best and I could tell that she love her job.

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    Customer ServiceStaffProcess

    Reviewed Oct. 5, 2017

    I had a great experience with Steve and when I called for the Welcome call. Steve to me went over and above to make sure I fully understand every step of the program. I never felt rushed to end the call or to sign the contract neither pressured. I felt welcomed on every call and both reps gave me a peace of mind about the program I was enrolled in. I have never received such wonderful customer service experience. I don't believe there's nothing for them to improve in. I have already recommend the program to 2 co-workers because of the awesome customer experience I received. They both always asked me if I had any other questions. I loved the customer service. Thank you so much for your help. You have unloaded a lot off my back. I wished everyone that worked in customer service was like Steve.

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    Customer ServiceOnline & App

    Reviewed Oct. 5, 2017

    Debt for one of my creditors was resolved quickly within 3 months; a no hassle resolution. Looking forward to resolving the next 4 other creditors. The application was fast and easy. Before resolving debt, they email you for your approval.

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    StaffProcess

    Reviewed Oct. 5, 2017

    I feel I'm making an excellent decision by enrolling in the program today. What felt daunting yesterday, feels manageable today because I now have a game plan. The plan that's simple and easy to work through. Everyone I spoke to on my case was knowledgeable and easy going.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    The initial rep I spoke with was extremely nice and personable and made me feel at ease right away. This was an extremely difficult call for me to make as I don't like asking for help but this was a very necessary step to take. I never once felt judged and felt that all my questions were answered. Both representatives (initial and welcome call) were informative and patient with me as I asked questions. I didn't need to ask many as they were very thorough in their explanations. I am looking forward to working with this company and am looking forward to financial stability in the near future.

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    StaffProcessTransparency

    Reviewed Oct. 5, 2017

    Lana was exceptional. She calmed me down and was understanding of my issues. She made me feel at ease and walked me through the process step by step answering any questions I had along the way. Thank you so much for easing my stress.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    Customer service is excellent, my debt is being taken care faster than what expected. Definitely glad I went with National Debt Relief, there is a lot of services out there, but nothing like this service! They definitely took a bad situation and made it a better one. They keep in touch with their customers, and never leave you guessing. Definitely refer to friend. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I am retired and had created some unforeseen debt in moving here and with only receiving one income a month I just couldn't handle the household bills and the credit so I did my research and decided to ask for your help and I was glad I did because Mr. Earl ** was so patient and professional in helping me with my needs and explaining them in layman's terms so I could understand. The lady who called me today for the follow up call, I didn't catch her name, but she was just as nice. Blessings to all your staff for your service. I can rest at night knowing that you all have my back.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I have had a favorable experience with National Debt Relief thus far. The two customer service specialist that assisted me, were informed, positive and willing to go the distance to make me feel comfortable. I am eager to start this journey, and I am optimistic that it will be a positive experience.

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    StaffTransparency

    Reviewed Oct. 5, 2017

    National Debt Relief helped me to fix my credit issues and they were very professional and explained everything completely. I would highly recommend them to my friends and family. I will be out of debt in three years and could not have done it without them.

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    Reviewed Oct. 5, 2017

    We are both retired and living on fixed incomes. Our credit ratings are dropping even when we make the minimum payments. NDR gave us a workable solution to get out of debt and build up our credit. We'll be debt free in a little over three years! Such a relief!

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    Staff

    Reviewed Oct. 5, 2017

    Everyone that I talked to was very knowledgeable and made me feel like I was not a financial failure. They had me thinking that this was going to be a better way than going the bankruptcy path and I appreciated the kind words.

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    Customer ServiceStaffProcess

    Reviewed Oct. 5, 2017

    The process was lengthy, but extremely thorough. All in all it was an excellent experience. I worked with Teddy and he was extremely knowledgeable. I interrupted him numerous times with questions and he was able to intelligently answer each one of them. He was very patient and understanding. During the process there were times where he had to return my call. He did so in a very timely manner. I am just beginning the program, but will give more feedback as time progresses. It almost seems too good to be true. I trust them completely.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 5, 2017

    I found the folks I dealt with to be very patient, kind and understanding which are so important in dealing with a client in this situation. They explained every aspect of the process and were always prompt in responding to my calls. They deserve 5 stars!

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    Staff

    Reviewed Oct. 5, 2017

    I have had nothing but the best experience with them. They were always very kind, courteous and helpful in every way. Last but not least they work extremely well in helping you achieve your goals in a timely manner. I would most definitely recommend them if you are looking for help from people who are honest and trustworthy.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    Randy ** did a great job during our call and my application process. He made sure all of my information was correct and validated multiple times that I understand what this NDR stands for and does. He made me feel very secure in my decision to reach out to NDR for help with my financial status. I would recommend him to anyone. I am very excited about this journey to financial stability.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    They helped me understand everything and made me feel so much better after my phone call. The reps were so nice and caring I was feeling bad now after talking to you. I feel 100% better. Thank you again for helping me get my life back and not in stress.

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    Staff

    Reviewed Oct. 5, 2017

    This was a lengthy application which took one evening and half the following day. Both gentlemen that I spoke with were very patient with me and all my questions and requests for "repeats". The final outcome was satisfactory. A huge weight has been lifted off my shoulders knowing that in three short years I will be debt free. I would certainly recommend this Company to anyone who felt themselves drowning from the debt they had accrued.

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    Staff

    Reviewed Oct. 5, 2017

    A+ service all the time. I would and already have recommended to all my friends on Facebook. The people at National Debt Relief always seek to make your debt paying experience very easy and comfortable to you. They do a great job at negotiating and most importantly SAVING YOU MONEY!!

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    Customer ServiceStaffProcess

    Reviewed Oct. 5, 2017

    The staff was very friendly and able to answer all of my questions. They were very thorough about the process and what would be going on. I would definitely recommend to friends and family who needs their services. The process sounds easy and helpful.

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    Staff

    Reviewed Oct. 5, 2017

    It's overwhelming drowning in debt. National Debt Relief has really helped me, not only financially, but also by providing me a sense of achievement working with creditors to be debt free. Everyone I have dealt with are very professional and offer top notch service. I highly recommend working with them if you have a debt issue.

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    Staff

    Reviewed Oct. 5, 2017

    Happy to receive first debt settlement. It came in exactly the time frame initially foretold. It also was settled for much less than what I expected. Looking forward to resolving additional debts soon, hopefully. Great handing this problem over to a reputable representative. Great burden off my shoulders.

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    StaffTransparency

    Reviewed Oct. 5, 2017

    The people who I have spoken with from National Debt Relief have been more than helpful. They were patient and kind. Every step and question I had was explained so well. I am so thankful for their help and knowledge.

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    Staff

    Reviewed Oct. 5, 2017

    I recently called NDR for help because I have acquired unmanageable debt. The people there were very helpful and immediately showed that they cared about my problem. They are currently working with me and are helping me to solve this problem. I would recommend NDR to anyone who is having a similar problem with debt.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    All of my experience has been positive. Kate ** and Paul ** were both very professional and respectful. I appreciated their willingness to answer my questions in a caring manner. My fear of facing this situation was greatly relieved by their understanding.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I always have the pleasantest of experiences with customer service. Very informed and helpful. I feel like a huge burden has been lifted from my shoulders. Almost immediately I had settlement agreements in place. My level of financial stress has decreased significantly.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 5, 2017

    Ariana was extremely clear in explaining the program. Any questions she answered. Welcome lady Evelyn was very nice also clear in explaining my last step and what I needed to do. What needed to be fax and sent back right away. My phone experience with your staff very professional.

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    Customer ServiceStaffProcess

    Reviewed Oct. 5, 2017

    This process couldn't be easier, and the reps couldn't be friendlier, or more helpful. I should have called a long time ago, but was afraid. Now I realized that I wasn't being realistic, and everyone at National Debt Relief is here to help. I'm so excited to be on the road to being debt free, and I'm so pleased with the service National Debt Relief has to offer.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    The welcome call representative was very thorough to ensure that I understood how the process works and my responsibilities during it. He was helpful when it came to the legal matters that would be involved as well. I have faith that this program will help me get out my current debt situation.

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    Staff

    Reviewed Oct. 5, 2017

    Have been very pleased with NDR - very professional... Also have other firms with which they work to assist in the process... law firm and lending firm... much help - thanks! It helps a lot that NDR has the capability to resolve all this in the next 60 days.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I lost my job and got put in a bind so I contacted National Debt Relief. Their representatives were great. I explained what was going on and they set me up on a program and I get to receive weekly to bi-weekly follow-ups. They call me and they leave a message if I don't answer then I call them right back. Ever since working with them, my mind is at ease because they're keeping track of things for me and helping out in settling my debts so I can get back on track. The only problem I've had was one creditor we couldn't reach because they never sent me anything and we're having trouble identifying who they really are. While I wish that my debts are all gone, National Debt Relief is working on it. I’m also working towards the positive to make sure things are right in my life. The experience has been wonderful.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    Everyone was so awesome and so so helpful. Sharde was so kind and I got off the phone feeling a thousand times better than before I called. I cannot thank you enough for the services you offer. It is a light at the end of the tunnel for us finally and it will mean we can go on to do things we actually want without living in the shadow of debt. Thank you so much.

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    Staff

    Reviewed Oct. 5, 2017

    Paul ** was very explanatory and understanding of the difficult situation that I am in. He was thorough with his answers to my questions. He was also patient with my questions. I feel he was aware of the stress and unhappiness, that I am feeling, with my circumstances that I was having to ask for this assistance.

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    Transparency

    Reviewed Oct. 5, 2017

    I've been very happy with the service that George and the others have provided thus far. They've taken the time to explain everything thoroughly, answered any and all questions I had in a clear/concise manner, and made me feel confident that I've made the right decision in taking this step.

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    Staff

    Reviewed Oct. 5, 2017

    This company knows their stuff, I have been a client for 4 months and have had 6 out of 13 creditors settle. They have also help me out with private school loans that had my co-signer on them stop them from going after my co-signer.

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    Customer Service

    Reviewed Oct. 5, 2017

    Great customer service experience from everyone that assisted me. Company is really informative about how everything works and it really saved me a lot of debt. I think this is a great consolidation company to join. Thanks for all of you assistance.

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    Staff

    Reviewed Oct. 5, 2017

    National Debt Relief has an outstanding customer support team. My questions and concerns were immediately addressed and we are well on our way to resolving our debt issues. NDR has an efficient, friendly, courteous and professional staff. I couldn't ask for a more positive experience.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    The initial call representative was great and answered all questions. However, the welcome call was difficult to understand. I could tell she was just reading from a script and didn't really want to be doing the call. It sounded like she was just mumbling.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I received excellent customer service. Everyone was very informative. I was very happy for the convenience and availability. After losing a full-time job, I was struggling to pay bills. I contacted National Debt Relief. They were able to help me with my situation. I would recommend this company to anyone having difficulty with debt.

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    Customer ServiceTransparency

    Reviewed Oct. 5, 2017

    Initiated contact with Gene ** who was pleasant to work with on the phone. A review of creditors identified total debt and the debt repayment cost was explained. Although I wanted to handle two credit cards myself, I was not clear they had six months to be in line with balances of $500. This was clarified with the Customer Service reps on the Welcome Call. Further obligations on my part were for me to personally produce letters to the creditors stating I myself wanted to close the credit card account. All these things including a Legal partnership and a physical Power of Attorney document shows me the company has a program that is indeed solid.

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    Process

    Reviewed Oct. 5, 2017

    I had some initial misconceptions about how the program works, but after having been in the program for some time and seen the results of the settlements made with my creditors, I am very happy with the program. All of the settlement agreements were sent to me for prior approval and all were negotiated for less than the amount that I owed each one.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    Great customer service, the process was fast and efficient. The agents took their time to explain everything. The agents were knowledgeable and seemed dedicated to helping one get out of debt. I would recommend this service for anyone going through a hard time financially.

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    Reviewed Oct. 5, 2017

    My experience has been very beneficial to me. National Debt Relief has taken the time in being accurate and efficient with my case. I'm very confident that I will be debt free and it's all thanks to National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    Today I choose to become debt free. All procedures were explained very clear. I believe I will be able to be debt free within the next two years if not sooner. With the help of all the customer service representative I will be on track. I am happy to have a reference number that I can use to send creditors to which in the long run will relieve stress.

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    Staff

    Reviewed Oct. 5, 2017

    Spoke with William about transferring funds. William not only helped with that issue, but also gave me information about contacting the company with creditors. Also information on how to contact you all with any issues. He deserve recognition for going above and beyond. That's what I call Customer Service.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    Kim ** has been extremely helpful and I'm very happy she is my point person. Everything she told me was accurate. I'm just getting started with National Debt Relief but I do believe my experience will be good. I received all the documentation reiterating the same information Kim explained to me over the phone. This company is upfront, honest and sincerely want to help people become debt free.

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    Transparency

    Reviewed Oct. 5, 2017

    I have struggled with getting my debt under control for years but was getting nowhere so I figured I would give this a try. It was easier than I expected. Every step explained and a 100 satisfied guarantee. Finally I don't have to argue with creditors anymore. I have someone for that now.

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    Customer ServiceTransparency

    Reviewed Oct. 5, 2017

    My experience with National Debt Relief was excellent, Attorney Robert ** explained my contract and reviewed my documents in a very professional manner. The company has 100%, great customer service. After the case has been settled, I intend to recommend National Debt Relief to my friends and family.

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    StaffTransparency

    Reviewed Oct. 5, 2017

    The National Debt Relief process we went through for debt resolution was well explained and easy to understand. Our debt specialist, Ricardo, and underwriter, Mona, were personable and knowledgeable. All the required paperwork was explained carefully and any questions were responded to fully. We would happily recommend National Debt Relief to anyone needing help with debt.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    Jalena is a great person and asset to your company. She is patient, kind and friendly. She answered all of my questions and was very helpful. She was not pushy and I never felt obligated to make a commitment. I felt her sincerity and honesty. If Jalena was not my customer service representative, I might not have signed on with the company. She deserves a raise!

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    StaffProcessTransparency

    Reviewed Oct. 5, 2017

    The program is thoroughly explained and understood. I felt a little pressured at first as being rushed to accept the contract but when I asked for additional time to make a decision and review everything the agent was understanding and accommodating.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    They were able to explain to me with no worries on taking the steps on becoming debt free. They went over every step in great detail. Each person I spoke with was extremely nice and professional and was able to answer every question I had.

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    StaffProcess

    Reviewed Oct. 5, 2017

    Marcus was professional and made me feel comfortable. It felt right to deal with National Debt Relief. They felt like the fit I needed to deal with my problem of debt. Marcus helped me see how in debt I was and how making monthly payments as I was would take much longer than the program would take. The program would have me out of debt in a third of the time.

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    Staff

    Reviewed Oct. 5, 2017

    Just enrolled and so far the representation has been very professional and informative. As well as supportive and encouraging that my debt will be resolved. I look forward to see actually this works but have confidence that I am doing the right thing.

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    StaffProcessTransparency

    Reviewed Oct. 5, 2017

    So far, I have felt comfortable with the process of getting started with NDR. Your staff is very knowledgeable and respectful of the situation. They didn't make me feel like I was asking too many questions, even if they had already explained things to me. I am looking forward to working with NDR towards a debt free future.

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    PriceStaff

    Reviewed Oct. 5, 2017

    National Debt Relief has a nice team. I have a couple of questions about the amounts that are taken out for National Debt Relief first, as opposed to my creditor. Because I went on there and I'd seen a large amount taken out. I asked who it is going to and they're hesitant to tell me who it was going to. Then they say it's a payment because they get paid a certain amount. It’s like they’re taking out their money and raising, when my bill should be getting paid. They said they were going to get paid regardless. Why are they taking it out? It’s only building up more interest on the bills that I have to pay and that was bothering us. Still, working with National Debt Relief was less stressful than what I expected.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    My wife looked into debt relief companies and she found National Debt Relief on the internet. She saw a 5-star rating and took a chance with them. So far, they’ve been good to me. They always explain if I have any questions and they’ve always worked around my schedules or talk to me about things whenever they need something or we need to fix something. However, sometimes there's a waiting time of at least five minutes tops that I usually have to wait on. They also described how they were going to have to do the monthly payment. I get paid bi-weekly sometimes so my wife set the payment up to biweekly and they just charge my account. That way, we always have money for the account. At the end of the month, they always send us an email to make sure that I don’t get confused with anything. They're excellent and they help me get out of debt faster. They did a good job.

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    Staff

    Reviewed Oct. 5, 2017

    A relief help seemed like a good plan for me at the stage that I was in. I called National Debt Relief and they told me what they needed, which I sent to them, and we got started. I already got some stuff paid off and my credit score is moving up. National Debt is good at what they do, and my experience with them was streamlined and effective.

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    Staff

    Reviewed Oct. 5, 2017

    I knew that I was going to be real busy with my job and we’re terrible at money. I figured it’d be easier to let somebody else help make us do it than try to do it ourselves so I looked into National Debt Relief. They’ve all been awesome and everyone’s been really sweet, helpful, encouraging and informative. Every time I talk to them, they’re like, “I have noticed you haven’t logged on to the portal yet. You should really do that.” One guy actually made sure to sit down and take the time and walk me through how to do it. I’m glad he finally did that because once I did, I could see everything real time and I really like that and it is actually really nice to be able to have that overview.

    I knew my credit was going to tank but it has been getting better as they’re helping me pay stuff off. It's been nice to see that it’s working. They’re paying things off and settling debt for a lot less than what I would have been able to. It's also been good because instead of doing one big monthly payment, I was able to split it up and that’s helped a lot to budget things in. I’m happy we did it.

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    Customer Service

    Reviewed Oct. 5, 2017

    I was blown away with NDR’s clarification and the help that they gave me. In every phone call, they broke everything down to describe the whole process from beginning to end. They were quick at responding. Any time they had some things for me, they would call me right away or email me. I was super satisfied with everything. I felt like I was able to breathe a lot more. They took care of everything that they needed to take care of. They had it under control and it wasn’t stressful.

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    Staff

    Reviewed Oct. 5, 2017

    National Debt Relief was very informative and told me how they were going to approach the situation and how they were going to get everything that they said done. And so far, it's been accurate. It’s amazing they got my highest credit card bill down to nothing. I paid it off in three installments. They've been wonderful and working with them has given me relief of being in debt. I haven't had creditors calling me because they know that I'm with National Debt Relief and we're working on trying to get settled and paid off. I would definitely recommend them to friends and family.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I was tired of doing this battle of paying this creditor and that creditor. I was trying to stay above water and I was still sinking. National Debt Relief is an excellent facility to become debt-free and avoid all the hassles that you might run into with some collectors who care nothing about your priorities. The reps at NDR are very informative. They are very helpful to leading me to a better credit -- a way which I don't need or want, but I need the help. Since working with NDR, I'm no longer afraid to answer the phone. I know I can easily talk to that person, whoever is calling. I would recommend NDR.

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    Customer ServiceProcess

    Reviewed Oct. 4, 2017

    This program is heaven sent! I'm so happy that I took the initiative and called the hotline. To be in a position to better myself and get out of debt relief is a huge burden off of my life. This program has the ability to save me tons of money and remove the hassle of debt. Thanks again I'm forever indebted to you guys.

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    Staff

    Reviewed Oct. 4, 2017

    Both operators were great and gave me a sense of hopeful debt relief. Both counselors made me feel like there is a light at the end of the tunnel. If this all works out, we will be debt free in 42 months and back on our feet.

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    Customer ServiceTransparency

    Reviewed Oct. 4, 2017

    So far my experience has been great! They have great customer service. They also have been able to answer all my question. Also they went through with me on the contract and explain detail to Detail making sure I understood everything. I would refined anyone.

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    StaffTransparency

    Reviewed Oct. 4, 2017

    All around great experience. Everything was explained well and everyone was very helpful. I felt as if I really mattered and was valued. I highly recommend to anyone that is in need of help. They never once made me feel ashamed of having to make the decision to use them.

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    Staff

    Reviewed Oct. 4, 2017

    Called these people when I didn't know what else to do. Knew I didn't want to go thru bankruptcy. Tommy didn't make me feel like I was a total fool, just acted like it was everyday thing and they were going to make it a livable situation. I totally appreciated his attitude and the way he treated me as a person, with respect and dignity. You don't get that a lot dealing with money problems this day and age especially when you brought it on yourself. I am looking forward to the next few years and getting on with my "new" outlook on life. Thanks again.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 4, 2017

    Easy process and very transparent so far. I am optimistic about this program and have recommended it to a family member already. They were friendly and quick also didn't hesitate to answer my questions. Thank you for your help. I appreciate it.

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    Customer ServiceProcessTransparency

    Reviewed Oct. 4, 2017

    The response was fast. I got enrolled the next day. Gene explain everything in details. It was easy to understand how much I will be paying and saving. The process works around my time. I was able to sign and understand the package through my email before I get a hard copy.

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    StaffProcess

    Reviewed Oct. 4, 2017

    Tamara was a wonderful advocate to help me get enrolled and worked hard to get my accounts together. She assisted me in understanding the process and I am very excited to get my finances in better order. Underwriting team helped me to understand how it works and I feel very comfortable to be able to use National Debt Relief to help me.

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    PriceStaff

    Reviewed Oct. 4, 2017

    I just began resolving my credit history through NDR. No more worries now that they have given me a plan to succeed, Max and Eric from the team have been both professional and thorough. I was able to stop the revolving door of paying interest charges instead of paying off my actual debt. NDR gave me monthly payments I can deal with and still have income left over for necessities and savings.

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    Reviewed Oct. 4, 2017

    When I first I was worried about the bill collectors but after a couple of months no one is calling me. I know this is all your doing so thank you for taking good care of me. Know I APPRECIATE all you guys are doing to get me debt free. I will be letting anyone that ask that you guys ROCK!

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    Process

    Reviewed Oct. 4, 2017

    This process has gone very smooth and everyone has been very helpful in making sure I understand the process on what to expect. I am glad this program is available to help people with this struggle in becoming debt free. Thank you.

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    Staff

    Reviewed Oct. 4, 2017

    Every time I have contacted National Debt, the people have been professional and courteous. They handled my questions and requests in a timely manner. I would recommend this company to anyone in debt. Excellent Company that has worked with my creditors to assist in the payback process.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    I was impressed with the system you have in place. The guys I spoke with were very knowledgeable and professional in their approach. This is a better option than doing a refinance or a second mortgage. I'm glad I made the call. I will refer this service to some friends that may need the same relief.

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    StaffProcessTransparency

    Reviewed Oct. 4, 2017

    They have explained everything and is very helpful and we look forward to working in the program. They were very nice and I would highly recommend them once we get out of debt and they work with you. They're very accurate and very helpful explaining everything.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    Customer service agents are very attentive to clients need and concerns. They were aware of a situation that arose with one of my creditors, and immediately reached out to notify me, and to attempt to rectify the problem. Nice to know that they're really on your side.

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    StaffProcess

    Reviewed Oct. 4, 2017

    Feeling more positive about choosing National Debt Relief. They all are very thorough and have answered all my questions. I'm very much looking forward to a debt free future! This process has been very simple as far as reading and signing the forms that are needed to proceed in which I was walked through step by step.

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    Process

    Reviewed Oct. 4, 2017

    My husband and I are very please with the program so far. The program has allowed us to have a plan one creditor at time which allow us to see the progress step by step. Looking forward to the final payment. On our way to be Debt Free and that equals Freedom!!!

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    Although I just started, Chris was very helpful and never made me feel bad about my situation. I feel this is going to be very beneficial for me, in the long run. I look forward to seeing my debt go down and completing the program in the amount of time estimated.

    Updated 01/18/18: Just received and accepted my first payoff agreement. I received the email, asked a question, received a response, so I accepted. The savings was exceptional. It was a good settlement. I hope the future settlements are just as good as this one was. Thank you!

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    Staff

    Reviewed Oct. 4, 2017

    I'm in debt. Been trying to pay off for years now but I'm not getting anywhere. They're very very helpful in every way. I'm happy to have them by my side. I hope they will be able to resolve my issue. I want to thank y'all for y'all help... God bless y'all.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    I am happy to say that my experience with National Debt Relief via Thomas ** was phenomenal. He was courteous, professional and very knowledgeable about his craft. I felt like I was important and his goal was to make sure all my goals were met. He went above and beyond. The welcome call was very thorough and efficient. My experience with National Debt was definitely A+.

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    StaffProcess

    Reviewed Oct. 4, 2017

    Thank you for Making it smooth and fast to enroll. Very efficient and professional. Felt confident they could help me out of my financial situation. Thanks for taking the time to walk me through the entire process in detail and answering all of my questions.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    I was very satisfied with Randall and how thorough he was however, there’s just too many steps that take my time away from my busy schedule. I had to call back and forth, constantly have access to Email which is impossible for someone always on the go. And the welcome call was the worst thing I’ve had to listen to. She read word for word everything that would be in my email. Waste of time to tell me what an email reads. If I have questions I can call on my time. I suggest streamlining the process and making it quicker and easier to complete.

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    Staff

    Reviewed Oct. 4, 2017

    The service was extremely professional, consistent and helpful. I was well informed and they made sure I understood completely. Definitely would recommend to any one needing assistance. This service will definitely improve my life without the hassle and worry of whether or not I can make my payments each month. Thank you so much National Debt Relief.

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    Customer ServicePriceProcess

    Reviewed Oct. 4, 2017

    Having been employed in a customer service capacity myself, I have to say that NDR maintains excellent customer service. Joe ** and Felesha ** were AMAZING! From their prompt response to inquiries, to their consistent information, to their assurance and reassurance that all of my questions have been answered to my satisfaction and understanding. There is no confusing hidden language or pretense, and I'm given the sense that I'm speaking with a real human being, not just someone reading from a script.

    National Debt Relief was recommended to me by a family friend and I would strongly recommend NDR to anyone struggling to make ends meet due to rising cost of living, stagnant salaries, and ever increasing interest rates on credit accounts, which make it virtually impossible to stay afloat. The method the program uses may not seem ideal for some, but for those who want to start fresh; with a clean slate; and not file for the dreaded B (bankruptcy) word, NDR in my opinion, is a great way to get that fresh start. It might take a few years, but I'd rather spend 5 or 6 years building and establishing new credit than spend 20 years paying ONLY interest to the greedy big banking institutions that promised naive young people the financial freedom we all hope for.

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    Staff

    Reviewed Oct. 4, 2017

    Very pleasant and knowledgeable and answered any questions I had. I had to switch my start date. That was no problem. Made me feel so much better about all the debt I have accumulated. They were sympathetic on how I feel with all this debt. I know this will be so good for me.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2017

    Very professional yet with empathy, compassion and understanding. Very thorough and clear with instructions. Answered all my questions and made sure I fully understood. Thank you for handling my current messy financial situation.

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    Staff

    Reviewed Oct. 4, 2017

    Very professional organization. Will recommend to anyone needing the same assistance. Excellent! Made me feel as though they really cared about my situation. They followed through with every detail and made sure I understood. So glad I made this decision.

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    Reviewed Oct. 4, 2017

    THRILLED I started this journey only 4 months ago and I've already have 1 acct resolved paying on 40 percent owed. I have had moments that I questioned my decision to work with NDR but no more. I'm sure I'm on right path now. Thanks NDR.

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    Reviewed Oct. 4, 2017

    I have been utilizing the service for a good part of 2017 and so far they have done a very good job of assisting in reducing my debt and I hope it continues the same way. So far they have been as advertised.

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    Customer ServiceStaffProcess

    Reviewed Oct. 4, 2017

    Ramzy ** has been amazing through this entire process. The welcome call agent was very thorough as well. I'm excited for this new step in our life to be debt free. I will be recommending this program to others. Thank you for helping my family and I become debt free.

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    Reviewed Oct. 4, 2017

    Happy with the experience so far just knowing my debt are taken care of. Will be happy and debt free when done. Best thing my husband and I are doing to be debt free soon. Thank you National Debt Relief for being there for us.

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    Staff

    Reviewed Oct. 4, 2017

    Thank you for being so helpful and understanding. We appreciate everything you guys are doing for us! We would recommend you guys to anyone. Thanks again and we look forward to becoming debt free with the help of all of you! Our experience has been awesome. All the staff has been very helpful.

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    ProcessTransparency

    Reviewed Oct. 4, 2017

    We have only just began with National Debt Relief but so far they have walked us through the process and answered all questions we have had. I would highly recommend them to anyone who feels like they are drowning in debt with no way out.

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    PriceStaff

    Reviewed Oct. 4, 2017

    I am very pleased with the information I was given. Both of the representatives were very polite and I was able to understand them. It's nice to know that there is a place that we can go to to get help with our debt and know that they are not going to cost us more than we are already paying. Thank you National Debt Relief.

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    StaffProcessTransparency

    Reviewed Oct. 4, 2017

    Patrick **, the rep who helped me through the process, was very helpful from start to finish. Explained everything very thoroughly and was very patient as well. Hoping everything works out and once it does, I would definitely recommend this service to anyone else in need.

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    Customer ServiceStaffProcess

    Reviewed Oct. 4, 2017

    Both representatives who assisted me were very helpful in answering all of my questions. I am glad to have a contact I can direct any of my questions or inquiries to and get an immediate response. Makes me feel more assured in my decision to continue with this process.

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    StaffProcess

    Reviewed Oct. 4, 2017

    All employees that helped me during the program were very informative and understanding. They showed a genuine need to help me out of this tough spot, and worked with accuracy to give me the relief that I had enrolled into the correct program for my situation. Definitely would recommend for anyone who is also struggling financially!

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    StaffProcess

    Reviewed Oct. 4, 2017

    Everyone was extremely helpful! I knew of programs like this, but never wanted to admit to needing help. I'm glad that I was referred to them! I hope that the program is as wonderful as they make it out to be!

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    Very understanding your situation, willing to answer any questions you have. I like that they have a number you can contact them with. Very courteous, patience and will help you any way they can. Would recommend anyone that is going through hardship like me.

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    Staff

    Reviewed Oct. 4, 2017

    They have been wonderful to work with, very helpful and did not make you feel worthless that you got yourself in debt. I would recommend them to everyone for sure. I am very grateful that they were willing to help me. They also answered every question that had in a very short time.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    So far it's been a pleasant experience. Everyone has answered any questions I had and didn't seem to mind doing it. Looking forward to becoming debt free. I was hesitant at first because of some negative reviews about the customer service, but decided to give it a shot and so far glad I did.

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    Process

    Reviewed Oct. 4, 2017

    National Debt Relief has been quick and efficient and held my hand every step of the way. I can't believe how manageable the whole process has been. Half of my debts have been settled in a matter of weeks and my payments are drastically lower per month. I'm very grateful.

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    Customer ServicePrice

    Reviewed Oct. 4, 2017

    I feel like National Debt Relief has done a pretty good job. I have had some places I owe still charge off my accounts and my credit score took a huge hit. Of course with my line of work being all over the country in places I can't have a cell phone for security reasons I haven't been the best with communication so I don't get to respond to their calls much. I appreciate their help trying to fix a bad spot in my life.

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    Staff

    Reviewed Oct. 4, 2017

    I am very pleased for the debt being resolved, thank you for being expeditious in your action. Yes, I'd recommend a friend. The customer team is knowledgeable and courteous. The team made calls and sent e-mails to see if there were questions, if so, they'd explain. Again, thanks for getting the job done.

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    Customer ServiceStaffProcess

    Reviewed Oct. 4, 2017

    They were kind and efficient and even found a way to get me back on track to rebuild my credit sooner than I imagined. They held my hand through the entire process and were quick to respond to any and all of my inquiries. I would definitely recommend them!

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    Reviewed Oct. 4, 2017

    I was told the process would take a year. It was not the case. This case will probably take another 6 months to complete. I wish they told me the truth so I could make sure I could afford the monthly payment but I was left in the dark until I signed up.

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    StaffProcess

    Reviewed Oct. 4, 2017

    I am so thankful for Eugene, Evelyn, and Anthony at NDR! They made the process simple, easy, and held my hand through what were difficult decisions for me! Easy, seamless process. They were knowledgeable, kind, and understanding! Thank you for helping me!!!

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    Transparency

    Reviewed Oct. 4, 2017

    I don't know why it's taking too long to clear my debt and get back on track which also, blocking me from moving forward. However, some reviews have mentioned that this is a good company and that's the reason why I'm working with National Debt Relief.

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    Staff

    Reviewed Oct. 4, 2017

    National Debt Relief was amazing to work with. They didn’t judge my situation, they just helped. Retirement caught me at a bad time and they helped get me to where I wanted to be, hassle free and easy! If you find yourself over your head, let the amazing staff at National Debt Relief help!

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    Customer ServiceTransparency

    Reviewed Oct. 4, 2017

    I am having a very hard time getting anyone to communicate clearly with me my creditors and other members of National Debt solutions. Several times I have called and explained myself or answered a question only to call again and be given another answer or more incorrect information. Also recently I have a creditor that wants to settle and arrange small payment plan and keeps calling and being told I have no funds to work with and when I call I am told that someone will get in touch with them and they never do. I have asked for managers several times and no one can resolve anything for me.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2017

    I was impressed with Armani's ability to explain everything and how he kept following up with me after having some setbacks with the hurricane and some other personal issues going on. He was very informative and professional. The other gentleman that reached out after for the welcome call was great too in explaining everything to me. Unfortunately I can't remember his name right now, I apologize. But all in all I feel I was provided great service.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    I was referred from a relative and a friend. I'm glad I joined. The customer Service agents I spoke with were very friendly and thorough. I'm confident they will help me resolve all my debt issues in a timely manner and save me a lot of money in the process.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    I called 2 debt relief companies before this one. Not only were my payments significantly less the customer service was phenomenal. Very professional & knowledgeable. I would highly recommend this company. They also were respectful & didn't make me feel embarrassed for being in this situation.

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    Staff

    Reviewed Oct. 4, 2017

    Excellent customer service; extremely helpful, thorough, comforting advice and smooth process of enrollment. Were very understanding, patient and encouraging. I will definitely recommend this to other friends, relatives and others as a program to help relieve large debts, which can definitely be a frustrating, scary, and insecure time.

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    Customer Service

    Reviewed Oct. 4, 2017

    Am fairly Satisfied. So far so good. Taking longer to settle accounts but have already settled one. Am satisfied. Would recommend to friends and or relatives. Like the fact that I need to agree to a settlement and send me emails on them. Also. So pretty pleased so far. Thank you.

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    Verified purchase

    Reviewed Oct. 4, 2017

    I was nervous to use National Debt Relief but I am beyond happy with their service. I've had multiple credit cards settled for half the balance and very quickly. I'm very happy with my decision to use National Debt Relief and would highly recommend them to anyone that is in over their heads with debt like I was.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2017

    The person assigned to me was very helpful and clear about all aspects of my case. The person I spoke to on the follow up call, however, was very difficult to understand. I'm hoping results will turn out positive, but I'm at the beginning of the process.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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