How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
4x Buyer's Choice Award Winner

National Debt Relief Reviews

4,945,450reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (51,091)
  • (5,537)
  • (1,364)
  • (599)
  • (509)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,945,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,945,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 319 Reviews 47475 - 47625
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    I am happy to be able to start with this program to help settle my debt. It has been a long journey to become free from debt. I have looked into many programs before and found this program to be the best with customer service and good client rapport.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I was treated with respect. Everyone was more than willing to answer all questions. Mr ** was such a pleasure to work with. He went above and beyond to make sure I understood everything. Thank you all for your great service. I know that if I have any questions all I must do is ask. Again thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    Patrick was extremely helpful throughout the process. He was able to answer all my questions before I could even ask them and even went above and beyond my expectations for the help he was to provide. I have attempted other programs who were not nearly as helpful as Patrick was. Definitely a five star experience.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 26, 2017

    I have finally taken the first step in being debt free with National Debt Relief and couldn't be happier. They worked with me through my busy schedule and helped me problem solve my plan of action with accuracy and confidence. I didn't believe I could do it but with their help I am surviving and can breathe easy knowing I am making the best decision for my personal/economic freedom.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2017

    Micheal and Andrew were both super helpful to me and my wife! We feel very confident that they would do anything and everything to help along this journey! We would highly recommend this company and their team to anyone! Can't wait to see how they work their magic and the end result.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 26, 2017

    Nathan ** and Esther were both extremely helpful. They explained the program in great detail. They made sure after going over each part of the program that I understood how the program works to get me out of debt, the legal help available if necessary and my due diligence to make the payments each month. I look forward to completing the program.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 26, 2017

    Tom **, the NDR representative who helped me was very thorough in explaining the debt management program to me. He repeated explanations throughout our conversation, making sure I understood every part of the program. He spoke clearly and used words and terms that I could easily understand. I was more than satisfied with the service he provided. I hope all the NDR representatives are as thorough and helpful as him.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 26, 2017

    The service is great at getting things resolved. I hope that the service continues to be prompt and helpful to those who are trying to get their credit in order. Thanks for all you do and the help that you provide to all of us who are trying to have a life free from debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 26, 2017

    Gilbert was very helpful and informative. He explained everything and answered all the questions that I had. Very fast approval. I would recommend this company to anyone need a little help with debt relief. I looked at several different companies before deciding on National Debt Relief. Best terms, easy approval.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2017

    We were extremely anxious and concerned about enrolling with National Debt Relief. We weren't sure if this was the best choice for us, however, our representative was very calm, thorough, and encouraging. He made sure that we knew exactly how it worked, what the pros and cons were, and gave us hope that we will soon be debt free with this plan. The professionalism and patience was very much appreciated.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2017

    After reviewing other debt relief companies I decided to use NDR as my bible. They were excellent in providing information and kept me in the loop at all times. I would recommend them to anyone seeking debt relief help. From the moment I contacted them they were professional and courteous.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 26, 2017

    National Debt Relief have gave me hope. They said they'll help me in becoming debt-free and customer service is outstanding. They answered every question that I had. I will recommend to my friends and family if they ever need help with debts.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 26, 2017

    Been at this for about 7 months and they are slowly resolving my debt. It's certainly a relief to have someone working in my behalf. I was unsure at first but the last conversation I had with them last week gave some optimism especially in the shadow of the Equifax fiasco.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Adrian made this application very easy to follow. I did have trouble with my email, but Adrian was very patient with me. He was very thorough and precise. Very good experience. I will certainly recommend National Debt Relief to our friends and family.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 26, 2017

    They are very helpful making sure to explain everything, answering all questions and very nice and polite. Got back to me very quickly and really wanted to help. I didn't think the experience would be so easy and the people just go out there way to help. Thanks so much for such an easy experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2017

    Very satisfied with Whole procedure and of your rep. Everything Shelley told me was on my forms that I signed. This will help me get my life back together after being shot in Westminster, Co. and forcing me into this situation. I am thankful you are here to help me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2017

    National Debt Relief was experienced, educated, professional, and very helpful. They were concerned about our financial situation and what we needed to consolidate, and that the money they were going to make off of it was the last thing. It was awesome and I would recommend them to anybody.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 26, 2017

    My getting scammed doubled my debt and I had to get rid of all my debt, so I looked into debt relief help. I talked with my boyfriend’s sister and, in turn, she spoke with her boss about my issue, then he told her to refer me to National Debt Relief. I tried NDR out and I've been very happy with them. The reps were very informative. Every little detail was broken down and everything was very clear. I also knew when and exactly how many credit card debts had been cleared.

    I started this process with NDR in February or March and, so far, I've cleared some of my credit cards debts already. The rep said that my debt relief program would take from two to four years, depending on how much they could knock the program length down. They told me that I could increase my monthly payment whenever I wanted to do that, and that would speed up the process.

    I will recommend NDR and talk to my friends about the debt relief program. They should definitely try it because the monthly payment is very easy and there are no hidden fees since everything is included in the payment. They would also be safe if they come to any legal issues with their debt and there's nothing that they have to worry about because the legal fees are covered in the monthly payment.

    NDR was a lifesaver. Working with them has definitely made my life a lot easier. Now, I don’t have to worry about my next paycheck and paying for my credit card bills because all my bills have been consolidated into one, and that was very convenient. NDR helped me save a lot of money and I now actually have money in my pocket. I had a great experience with NDR and I was very satisfied with the service..

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I was doing a search online and this company seems to me like the one with the best rating. I would say they're really very helpful, and informative. I don't have to worry about harassing calls where they tell me every three days or every two days that I owe money and I know. But knowing that they're evidently taking care of that on their side and make negotiations were the best things for me. I trust them to help me with my situation, and so far I haven't had them fail me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 26, 2017

    The amount of cards that I had was too much. I knew I wasn't able to take care of all of them so I looked into relief help but the National Debt Relief program has taken a lot of money out of my pocket. When I first started the program, I didn't know how much percentage they took out to settle on each account. The amount they had taken out would have cleared off the collections if it went to the principal. I didn't feel it was doing anything for me at the moment and I was paying too much for the percentage. The National Debt Relief team was good and friendly. But I decided to get out at the time I was on the program and the last person I spoke to regarding canceling gave me a hard time because she was trying to scare me to stay in. I was confused and I wasn't satisfied how the program went for me. I'm still in debt and I found out I lost money towards what I put in the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 26, 2017

    I had a medical issue and was on disability for a year. I was involuntarily put in a situation which made me unable to keep up with everything. After weighing my options and talking to National Debt Relief, I decided to go with them because it sounded better than the alternatives. They were much faster to get back to me. The whole process was very simple and it was explained very clearly. It was the best choice by far. Every once in a while I get an email or a text saying that they have settled something and they just want to get my approval to go ahead and go for it. Every time, it’s great. They answer any questions I have. I can go through everyday knowing that that whole part of my life is being handled, which is nice.

    National Debt Relief is incredibly easy to deal with. Working with them has taken a lot of stuff off because before I started working with them, I had the collectors every single day. It was hard because I felt guilty but at the same time it wasn’t my fault. Being able to have someone who is taking care of it even though I wish I could do everything I could to pay everybody back with like full amounts is a lot less stressful. I had eight creditors and once I got signed up with National Debt Relief, they’ve already made deal and there's four that I’m making payments on. That surprised me right there. They settled the first account within the first month. I’m technically on a 4-year plan, but they told me upfront that a lot of times it doesn’t even take the full amount of time and I'm seeing that first hand now.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    The team at National Debt Relief is always helping me and they always have an answer. The process takes a long time, but that’s just the process of trying to eliminate debt and it's getting me on the right track. They do a good job and what they advertise is true.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2017

    I knew I was going to be resigning from the job that I had at that time and I was going to be starting up my new business. My income was definitely going to be impacted by that so I did a search and found National Debt Relief. Their reps have been very understanding of the situations with not only my business being the way that it is, but also of my being a contractor in the meantime. They try to work with me as best as possible and I appreciate that.

    So far, working with them has given me a huge burden off of my shoulders. In my previous job, it seemed that every single paycheck that I had was just going towards trying to catch up with everything that I have had accruing and on some things that I got myself into. That was really hard and super stressful. At least with this situation, especially me being a new business owner and also being a contractor, I don't feel that overwhelming amount of stress and the harassment whenever I am two weeks behind on the payment. NDR really helps.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I was completely out of ideas on how to successfully pay down a Niagara Falls, of mounting debt. One day, I was listening to the radio, and an advertisement came on regarding National Debt Relief. I waited almost two weeks before reaching out via email. I should have done so sooner... Miss Sarah **, (hi Sara ;p) was my point of contact. Sara, returned my email request, twice, after a non-response from me initially.

    National Debt Relief's program is a no brainer! Even with the fact that, my credit rating will be negatively impacted during this time, the payoff, being debt-free within three to four years, will certainly be worth this inconvenience. Ms. **, was my Welcome Call Representative. Ms. **, went over NDR's exceptional debt-free program, ensuring that, all of my personal information was correct and that, I fully understood how to utilize my options, including how to call on the legal eagles should they be required to plead my case. I look forward to the next few years in the program, and becoming debt-free! Thank you, everyone! Let's go to work. ;p

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    The reps were very informative and made me feel as though I was making the right decisions. They didn't make me feel like I was being judged. They answered all my questions accurately and straightforward. The reps were compassionate and understanding during my difficult decision. They ensured numerous times that if I had any questions to please reach out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    Very professional, easy to understand and work with. Faster than a New York minute!! Already have one creditor that has agreed to the lesser pay off. Terms are good with us when we might need to release less in a given month.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 25, 2017

    This was my first time doing anything like this. So far it was been a smooth process. Customer service has been great and easy to talk to, but it is that start of a 3 year process and I'm hoping that the finish line is as nice.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    It was very nice explained and have a great customer services to their clients. They were really deeply detailing in the explanation and patient to all my questions. Thanks to Jose ** that help me in all this difficult process for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I experienced very polite, professional contact from start to finish with registering with this process. The staff was very attentive and immediate in responding to calls and emails. Very pleasant customer service experience and I would recommend this company to other who may be going through the same situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    When talking to our debt relief specialist and welcome representative we were very pleased with the professionalism shown to us. They were very helpful in explaining things and actions that needed to take place. We are looking forward to being able to resolve our financial difficulties and being able to have a sense of relief to be able to end our debt. Thank you so much!!!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2017

    An absolutely great resource to use when your debt has gotten out of control and you need help paying it. National Debt Relief is the benchmark in debt consolidation. Look no further. They will work to find the best solution for you no matter your financial background or other factors. I highly recommend NDR for any and every debt problem you may be experiencing.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2017

    National Debt Relief worked on my behalf and got one of my credit card debts significantly reduced and I should have it paid off in just a couple of months! This is great relief to me and saves me a lot of anxiety! I am very pleased with their efforts.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    So far my experience with National Debt Relief has been very good. Customer service is excellent and very professional. Whenever you get called just for updates they are always willing to help. No matter how many questions and no matter how often you called they are always willing to help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    I just want to say that the customer service associates are the most nicest and helpful people. They made me feel at home and good that I made the choice to go with National Debt Relief. They walked me through all the steps needed to get everything done. They answered all the questions that I had. They are wonderful.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Both David and Harry took the time explain the program in great detail. They seemed to know what they were doing, and they wanted to make sure that I understood what they were telling me. If I have any more questions about the program I would like to speak with one of them.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2017

    I'd put off trying to tackled my credit card debt for a long, long time. Just the thought of it made me cringe. I expected this to be a long, major headache. It was a real surprise and big relief, then, when National Debt Relief came to the rescue and helped me put my finances in order in a thorough but fairly simple manner. They helped cut my debt almost in half and I couldn't be happier with their services.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 25, 2017

    After 5 months, my debt is finally starting to be resolved. I couldn't be happier with this start in becoming debt-free. I have never used a debt relief program before. I was a bit nervous at first. But It is such a relief that this program is working for me.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 25, 2017

    I haven't been in the program too long but I have had exceptional service so far. I keep making my payments to them and feel confident that my debt will be negotiated fairly. I have peace of mind knowing there is a light at the end of the tunnel. Would recommend this program to family and friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    I found that my experience was a good one. I was very nervous and embarrassed about it but it was needed to be done. I paid off my remainder of my debt with my deferred Comp. when I retired. I haven't had a credit card in two years and will never again have one. I'm retired now and I don't live above my needs. I was thankful that I had the opportunity to do this but never want to do it again. People that I dealt with were decent and helpful when I had questions. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 25, 2017

    Very knowledgeable and willing to answer all of my detailed questions. The team keeps me updated regularly on my account and their responses are always quick and detailed. I would recommend NDR to anyone who finds themselves in a similar situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    I was having a challenging time working thru what I did and didn't do with National Debt Relief. I had the pleasure of speaking with a woman who was not only pleasant but also professional, knowledgeable, kind and supportive in helping me finish my decision. Her voice quality and use of gentle words were outstanding. A real star!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 25, 2017

    Nikki was very helpful and answered all my questions. I don't remember the lady I talked to on the Welcome call but she was very nice. She mumbled through some parts of the call but overall, I was able to understand. If I had a question, she would stop to answer.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    I would recommend National Debt Relief to my friends. They doing a very good job helping people like me who for some reason in debt and can't find the money to make payments. Big thanks to them for the easy payment. Now I can worry less. So I advise everyone to having problems with debt please call National Debt Relief. Thanks.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2017

    Very easy and painless. This will help my retirement to be easier and less stressful. Thank you again for a way out of sleepless nights and worry about my financial well being. With help from NDR I feel like I have finally taken control of my debt and financial future.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    This organization is one I would highly recommend. The representatives were sensitive to the nature of the issues going on, and were more than willing to reach an agreed budget that works for me. They were also expedient with all necessary paperwork.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    So far everything is good. The communication in updating me on my account status is great. I've only been needing to contact customer service once. And the agent was able to explain everything. The agent was very clear in helping me understand the process.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2017

    I was a little skeptical in the beginning because it seemed to take a while for anything to happen (but then again, I was not yet behind on payments when I started). As of today, I've have two settlements - both for less than 50% less of the balance owed. I could never have negotiated that myself. NDR has given me peace of mind when my only other option would have been bankruptcy.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Steven ** and Allen (Welcome Team) were very well informed and encouraging. Appreciated their help and willingness to help me achieve my goal of debt freedom. The explanations of the program were thorough and concise. Steven arranged a bi-monthly payment that worked with my budget.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 25, 2017

    I need to let everyone with sudden hardship that N.D.R is there and will help you at your darkest hour. They are transparent in their requests, and are true to their words. The support staff is tremendous! Dealt with Asia a rep. whose concern was A++.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Very easy process. Nice people. Explained the program so you understand it and not talking over your head. Program seems to be easy to follow and resolve debt that would have taken forever in just a few years. This takes a lot of stress off and makes life a little easier.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 25, 2017

    As of today we are very pleased with National Debt Relief and their efforts to help pay down our debt. The only complaint that I have is the fact that they want additional funds every time they call. We do not have additional funds so I am not sure what that does. I would give them a four out of five.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 25, 2017

    I recently enrolled with National Debt Relief when I finally admitted to myself that I could not pay down my unsecured debt without help. Crisanta ** was extremely pleasant in walking me through the entire process and in making sure I understood everything, including next-steps, once I was approved. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Sept. 25, 2017

    So far so good. Pleasant and explained in detail. Paul and the welcome center both get the maximum stars at this time. They made the process easy and explained in detail the benefits and any potential pitfalls that may arise. I am nervous as most are but at least all is good at this point.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I had a very good experience working with National Debt Relief to settle my debts. Every customer service agent I encountered was professional, helpful, and, above all, non-judgmental of my situation. They responded with empathy and compassion, and that really helped make this process easier to deal with mentally. They were able to help me settle my debts for less than was owed, and offered a program to help me settle with creditors faster through a loan, which I will pay back at around the same amount as my original monthly payments to settle my debts with no penalty for early payment. The advantage here is that now my accounts will no longer show as delinquent and I am able to start rebuilding my credit sooner. I would definitely recommend working with them.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2017

    Help me a great deal with my debt. Feel like there is light at the end tunnel. I was being hassle by so many debt collection agency. National Debt is helping me get back on the right track. I cant say enough about this company. I would recommend to anyone in debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I feel great about the fact that National Debt Relief is able to help me do what I needed to do and to get rid of the debt that I had. I was feeling hopeless for a minute. It seemed like it was going to be a slow process, but it has really been moving in a good direction so I'm really excited. If they emailed me and I didn't respond immediately, they will call me and say that they've got something they wanted to talk to me about. They did an excellent job following up and they didn't let time linger too much when they had a settlement for me. That was good and I loved that. It's been an excellent experience and I was hoping I could get my husband to do it. But he didn't feel like it was going to be a good place for him. Still, I will highly recommend them and I have recommended them to other people as well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    National Debt Relief was very, very helpful in my case. I started with them September last year. I wanted to be out of my debts, so I'll be more comfortable going to school and nothing is going to bother me. The team treated me good and I had an excellent experience.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 25, 2017

    I was overwhelmed with so many debts. I talked with Bill, a rep of National Debt Relief, and he was nice and professional. He explained everything in detail and I signed up with NDR two months after I talked with him. I've been with NDR for six months and I'm still in the beginning process. But everything has been working out and, so far, it has been good with NDR. They've been professional, motivated, kind, and eager to help.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 25, 2017

    My fiancée lost her job at one point and we lived together. I wasn't making as much money at that time so, we’re getting a hard time to cover her bills plus mine. I realized I was about to fall behind so I tried to get some consolidation to make payment easier and I got National Debt Relief. Their team was awesome and they made everything very simple. NDR made my payments easier monthly and kept everything on time and up to date. They move quickly so they get a lot of things done that I couldn't do myself. They're definitely making my life a lot easier and I'm able to save money now. The experience has been wonderful and I'll continue using them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    National Debt Relief has been so good so far. I was overextending myself and I was looking at different options at that time. From what I’ve heard over the radio and what I saw at a couple of places online, NDR appealed to me as my best bet. They had the most ads out there and Better Business Bureau ratings, and they seemed more reputable. When I first contacted them, I spoke to one of their representatives and went through my current issues. Once I authorized them to do the check on my credit, everything went through there and listed what I had on my credit.

    At that point, I decided to go with their system. Then they tried to set up a payment plan. Every now and then, I get the notice from them that they’ve either settled on something or they are in the process of settling. They were always courteous and they answered any questions I asked. So far, it’s been a very pleasant experience. One problem at that time was they didn’t contact all of the creditors. They can’t do anything until they have the funds but once I informed my creditors what was going on, I wasn’t bothered by them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 24, 2017

    The people who have helped me get through this process have been most professional, courteous and prompt to respond. They explained everything clearly. When I started the process I was not sure what to expect, but I could not have had a more positive experience.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 24, 2017

    My experience so far has been very pleasant. I have a hardship and was very much in financial hell and with the help of National Debt Relief they are helping me get my life back. I would recommend them to anyone who needs assistance with credit card burden.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 24, 2017

    My debt isn't being lowered. Not sure what's happening. I need to cancel this debt relief program. Nothing is simple. I want my money back and I guess work on my debt alone. This has HURT my credit which absolutely upsets me!!!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 24, 2017

    Step by step instructions. Friendly and knowledgeable. Hesitant at first. But I'm very confident this program will work. Any questions I had were answered very quickly by Kathy **. Very easy to communicate with. Thank you so much! Hopefully everything will be resolved.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2017

    You guys were fantastic, and answered every question I had to the best of your ability. I thank everyone on the team for helping me out. My experience with the first phone call to everyone after was great. The people are nice and professional. They are committed to the there job and I would recommend anyone that is having financial trouble to talk to you l.

    Updated on 7/24/2019: National Debt Relief was like one of the first places that popped up when I was looking to deal with it, and they were really understanding and helpful. Their enrollment process was super easy. They were really good. They did a great job. I haven't had any problems with how they went about it. Every negotiation was good to me. Also, as soon as they come to a deal, they call me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2017

    I have just started the program. The initial contact person was great at answering all my questions and getting back to me in a timely manner. My welcome call was fantastic. I hope to report great news on this company once my financials start to become better.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 24, 2017

    Would recommend this service to all that are in financial hardship. Cause for these first three payment I already made my first settlement with my first creditor and now all I have to do is keep fighting for the next ones that are in line. To make my graduation day and be debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 24, 2017

    The National Debt Relief team was very helpful to me and my problems. The process was easy as long as I did what they told me to do. I’ve been with them for nine months and so far, it has been a good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 24, 2017

    I had too much credit card debt and needed help to get it under control. Plus, medical expenses were coming up and it's so much of a mess. I researched on the internet and National Debt Relief had good ratings through the Better Business so I went to them. The gentleman who worked with me and the customer service people who called and had a settlement were really good. They explained everything really well, answered all of my questions, were very helpful all the way around, and didn't do anything without my approval.

    National Debt Relief worked with me especially with putting the payments into one. And if I do my part of the deal where I keep my money in my account and they take it to help settle my accounts, then after a while, they push me through to where another lending company comes in. Working with them made my life better and it's been extremely good all the way down. National Debt Relief is a good way to go for anybody who has that same kind of trouble and can't keep ahead of the game.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 24, 2017

    Setting up the account with National Debt Relief took a couple of days. I've been with them for six months and so far, I'm happy with the progress. They’ve been able to settle three out of six accounts. It's been a great experience and they do good in keeping their schedule for the payment plans. They could do better in keeping us informed on what's going on though.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 24, 2017

    I heard that National Debt Relief is a good company and my friend gave me their phone number. The team at National Debt Relief is friendly and they make sure I understand. I cannot read English and the lady on the phone explained to me what to do. She's very nice. But my problem with them is they keep calling me every time they make a deal for every credit, even though I pay the monthly credit of $312. It is causing more stress and headache. But other than that, my experience with them has usually been good and I trust them not to lie. I would give National’s phone number to any friend that would ask.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 24, 2017

    I decided to look into relief help for an employment opportunity and the people at National Debt Relief have all been great. They were very informative and working with them has been helpful. I’ve gotten out of two credit cards so far and I've had no problems nor issues. It's been a great experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 23, 2017

    Both representatives that I worked with were nothing but courteous, compassionate, and polite. The provided excellent customer service and were totally present in our conversations making me feel heard and not judged. They took their time, answered my questions, and made sure I was comfortable with the process. I would recommend this program wholeheartedly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 23, 2017

    I cannot praise National Debt Relief enough! They are wonderful people to deal with and very kind. Totally understood my financial position and were quick to help me resolve my issue! Thank you National Debt Relief, you are number one in my book!!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2017

    The company has so far done everything they said they would. They negotiated with my creditors and even provided me with an attorney when I got a summons from a creditor and settled the account out of court. I am pleased with the service I have received.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I was helped by Tom **, Jay ** and Evelyn. They were all extremely informative and very helpful. I don't know if I would have signed up for debt help if it were not for those three people. They each encouraged me to call them if I ever need help.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 23, 2017

    This is my first experience with joining a debt collection agency and I could not be more pleased. This Agency provided me with so much valuable information to protect myself, such as, closing the accounts myself, changing the address to National Debt and providing the Customer Service and Credit Hotline numbers to the creditors to stop them from harassing me. I even provided this information in my Consumer Statement on my Credit Reports, to show that I am working towards paying off my debt. National Debt has given me the opportunity to have my life back without stressing about how am I going to pay my debt before I die.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 23, 2017

    I'm both happy and grateful with my experience with NDR. They were able to answer all my questions promptly and explained the program in a way that I understand. Thanks! NDR for helping me to be debt free. With this opportunity I'll be able to have credit again and I'll be able to buy me new home.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 23, 2017

    Please know we were doubtful as to upstanding your organization would be as we struggle to reduce our debt. From the very beginning of the process, every person we've spoken with was very professional and our affairs are being well handled. Thank you for helpful through this very stressful time.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2017

    I have been lost, experiencing sleepless nights, and constant anxiety about 'how' to pay my bills. I felt as if I was understood and supported in finding a way to eliminate my debt. When you dial 'that' number you never know what you are going to hear on the other side. Gratefully, for me, it was Kennedy **.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I've had a great experience with National Debt Relief. All their staff is very helpful and nice and easy to get ahold of. They made my program so stress free and easy and constantly reaching out to me as soon as an offer was available through phone and email which was amazing. Most importantly they were able to get all my debt taken care of and by the end of this year I will be debt free, thanks!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 23, 2017

    Things seem to move slowly in the beginning. Hope the solutions come a little faster as the program goes on. The customer service has been good and the response to answer my questions has been good. When I would send documents to debt solutions they were very timely in verifying.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2017

    I couldn't be happier after having some difficulties which led to my finances becoming a mess, they are helping me regain my life again! I could not have done this on my own. Being able to see the progress being made is such a relief that I will one day be able to gain financial freedom!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 23, 2017

    I've been with the program for 6 months and have agreed to a settlement with one of the creditors. During the first 6 months I've had several questions and each time I've contacted customer service they've answered my questions and eased my concerns. They were upfront with all the fees and in explaining their process. I've followed all their suggestions and am confident I will be debt free in 3 years. I would recommend NDR to anyone who has debt concerns and doesn't want the hassle of trying to deal with creditors themselves.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 23, 2017

    Your company is awesome. The way you negotiate is awesome because you are able to get the companies charging us with crazy monthly and late charges down to something affordable. I also like how the company lets us know everything they do and will do and have done for their customer. I would recommend everyone I know to National Debt Relief. They actually do help the customer pay off their debts in an according manner.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 23, 2017

    All of the agents who assisted me were friendly & professional. I am especially satisfied with my direct contact representative Paul **. He was patient, understanding & well informed of NDR options and had done a terrific job assisting me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I am so glad that I made the choice to get help with my debt from National Debt. They have worked hard to get resolutions from my creditors and I can't wait until I am debt free. They make it easy and are always very helpful when I call. The customer service reps are professional and courteous.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 23, 2017

    The fees they charge when a debt is resolved at first seems high. But, once you do the math, it is still a huge savings overall. I would definitely recommend them to anyone having a debt issue. Customer service is very friendly and helpful. Never a problem if I need to change a payment.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 23, 2017

    So far the experience has been good. There is work on my part, which is important to also do. Customer service has been very helpful and clear on the steps I needed to take to help ensure the program runs as smooth as possible. Now it is just waiting until account builds enough to work on a settlement.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2017

    My experience with National Debt Relief has been a great one. They have resolved a debt for me recently and are saving me a lot of money. National Debt Relief really is working hard for me! Thank you National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I was in a lot of debt and I looked up National Debt Relief online. I was trying to do a debt settlement program, but consolidation ended up being better. NDR's customer service is great. They're always on top of all my files and whenever they get an offer, I'm always the first person they call right away. They also send an email so they are trying hard to get in contact with me so they can get me the best possible deal. My program was supposed to be for three years, but I finished it in a year and a half because they were getting me the deals and all I had to do was put a little extra money to help everything move a lot more quickly. They're a great company to work with and I would recommend them to other people.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 23, 2017

    Everything was fine until September 10th, 2017 when Florida was struck by hurricane Irma. My home lost all power for several days. Our post offices were closed for a week. When I regained power I found numerous emails from National Debt Relief telling me that my account was in danger of being terminated, that I had missed payments, which I had not, and finally that my account had been terminated. I phoned customer service and got nowhere. They didn't know what I was talking about, and said so. None of them believed me. I think this whole thing is a scam and is crooked.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceTransparency

    Reviewed Sept. 23, 2017

    I am glad how fast they are working to resolve my debt. They are always a phone call away to answer my questions, everything is so clear. Thank you, thank you, thank you, for helping me on my hardship moments. I was struggling to pay my bills, since I have 4 kids, and cost of living is each day more and more expensive.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 23, 2017

    This program is awesome!! I highly recommend this. If you want to save tons of money a month on bills also save lots of money on how much your bill was compared to how much you end up paying in the end. Friendly knowledgeable staff.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 23, 2017

    Ramey did a great job helping me through the process. He was so patient and understanding. I would like to thank him for all of his help. If all of your people are as good as he is, you have a great company.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2017

    They took the weight off my shoulders and I couldn't be happier with the results. People may not appreciate the percentage they make but the way I look at it is they're making commission off the money they save when settling your account.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 23, 2017

    To start with National Debt Relief is like weight off your shoulders. Everyone that I spoke to were professional and friendly. Everything was explained in a well mannered. I would recommend to others to go through National Debt Relief. I can't wait for financial freedom.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 23, 2017

    I am very pleased with the outstanding customer service I have received so far from National Debt Relief. I was very nervous going into this, but they continually put me at ease and have also already resolved 1 of my debts.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 23, 2017

    Both reps that I spoke to were very friendly and helpful. There was no judgment, and they really seemed to understand that I needed help. I am just starting the program so I can only review based on the enrollment, but they made it as clear and painless as possible. Both reps walked me through each step of the agreement so I wasn't forced to read it by myself. On the enrollment alone, 5 stars!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 23, 2017

    NDR associates are the best, quick, trained, warm and friendly. NDR phone employees understand how important their debt mediation work and their compassion is to clients trying to pay down debt. The associate with whom I spoke today could not have been more kind, or more like a professional friend, which is a consistency concerning my contact with NDR. NDR has been with me through some exceptionally trying times, and has acted practically as a counselor on the phone through some tough stuff when I had no one else I could relate my personal financial business to, especially not with the same expectation of confidentiality and informed response.

    Such receptive listening and willingness to work with me and make this program work through conclusion is appreciated and really important to me. More than I can say! NDR's humane approach is powerful rebuke against the deadly nastiness I experienced from creditors at several large credit firms. I really needed NDR's mediation with such companies, and you've made it look easy. The creditors could learn from you. NDR has already made a HUGE difference in my life! Thank you for hiring such great staff for your phones! Please don't let anyone or any conglomerate change what NDR does so well.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 23, 2017

    I called to inquire on National Debt Relief's services as I am in a current situation requiring them. I spoke with Alan ** who was not only comforting of the situation but very professional and knowledgeable. He explained services in depth, answered all question I had with the utmost confidence. I felt very comfortable and walked away without any questions unanswered. Kudos to Alan. Thank You.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 23, 2017

    Matthew was very thorough in explaining the details of my program and what is to be expected of both parties. He was also extremely helpful in making sure we were taking the approach that best fit my financial needs. Jenelle ensured that all the information in my file was accurate and made sure I understood the process as well as take care of any questions. I feel very confident in the ability of the National Debt Relief team to take care of my case!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I was looking for something to do to get out of my situation and start cleaning things up. The team of National Debt Relief has been helpful and I certainly had no problems with them. My debt relief program is not completely done. They started working on it right away and paid off two or three of my accounts. But then I ran into some problems and had some issues with my medical bills and other expenses. So, right now, I’m on a three-month hold. They told me that I could renegotiate after the first of the year. But my creditors aren’t slowing down and I just got two summons. So, I was going to call NDR as I don’t know what to do with these summons or how to handle them. There are some issues that NDR and I still need to work on.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaffTransparency

    Reviewed Sept. 23, 2017

    We had some personal things that happened and my husband had gotten laid off. He got another job, but with less pay. We had been with a company prior to National Debt Relief, but they weren’t willing to work with us at all in lowering our monthly payments, even though we had been consistent with them for a while. So, I called NDR to find out information and to see if they could take over, or if there was something we could do, and there was. So we decided to go with NDR. We got set up through a phone call and they walked me through every step of the process. They let me know what accounts they can and can't manage and were extra helpful with everything. Our statement was self-explanatory and easy to look up on their website. We could also control that ourselves.

    They came in and found a solution for the problem that we were having and what they had to offer fell perfectly in what we could afford. I’m trying to be proactive in all of our accounts and I want to take care of them. NDR helped us in a positive manner, trying to get our situation taken care of to where we can take care of our family and everyday life. Everything that they have was available and easy to manage. I have liked the company and have recommended them to other friends.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 23, 2017

    I called NDR and they walked me through the whole program. It took me about half an hour to sign up and I’ve been with them since December. Every time they get a credit card down or have an offer, they always call and ask me if it’s okay with me to go ahead and do it. It was very good overall.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 23, 2017

    Everything is good with National Debt Relief. I was going through a lot of stress and didn’t have money to pay my stuff. I wanted something to consolidate my debt and National Debt Relief helped me. I looked at the top 10 debt relief companies and their reviews. National Debt Relief had good reviews so I went with them for that reason. Signing up with them was very fast. I did an online application and they sent all the stuff via email. I also signed everything via email. Then they called me and we settled everything by phone. They call me whenever they settle one of the accounts and they tell me if we still have enough funds to cover it. They have already settled two of my accounts and I'm very satisfied with the progress.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    I enjoyed the entire experience. It was painless and quick. The personnel are courteous and business like with a touch of friendliness. I would love to recommend this company to my friends. I felt such a relief after talking to them and getting this process started.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    The customer service was amazing! Gilbert was clear, precise, and easily understandable. He was patient with my questions and was very adept at his job. If I have any other questions I know immediately he is the one to talk to. Thank you Gilbert!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I am happy I selected this company. Everyone I have had contact with has been very professional! I'm glad I chose this company. Thanks. I know I just started with this company but so far so good! My first contact was Mr. **. He was very informative and polite! Thanks again Mr. **.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    I've had great experience with NDR. I've been struggling to keep up with my debt for sometime. I could barely keep up with the payments. I called NDR and they assisted me in seeing a way out of debt. They gave me peace of mind. I would definitely recommend NDR to all those who are also trapped with debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 22, 2017

    Both Eddie ** and Evelyn ** helped me to help me on my way to being debt free. Their patience and understanding made the process very smooth. I appreciate their due diligence in explaining everything clearly and concisely. The expediency and efficiency of their over the phone help was greatly appreciated.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 22, 2017

    I just settled my first 2 accounts and have been very pleased with the service and support I have been given. Easy to initiate and good communication from NDR. I would recommend your service to anyone who may need the help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 22, 2017

    I really had a special Welcome Call. My caller's name was Mona, and she explained to me easily something I had been confused about from the previous call and couldn't get straight. I was immediately set at ease by her warm manner and the informational part of the call just flowed. It was wonderful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    Easy to work with and very understanding. They are helpful and make sure you understand how it all works. They are always available to answer any questions and to work with you if you are having unforeseen issues. The people I had spoken with, were very pleasant to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    Knowledgeable staff, took the time to explain all aspects of process. I would recommend this service to anyone who has overwhelming debt. I was being handled with care from beginning to the end of the call. Thanks to NDR I feel better about my financial status going forward.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I felt happy to know that National Debt Relief help me with my credit cards. I knew about it from my daughter's friend. You are very helpful and worker are nicely with customer. If a friend need help, I will recommend National Debt Relief. TK.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 22, 2017

    I appreciate Rhonda and Andrew with their patience and knowledge in assisting me with my financial difficulties, they were very helpful and knowledgeable to my needs. I have high hopes that this program will work for me. They explained all options to me, and helped me to understand the process.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    Nine debts resolved in three years. I am happy to have this done in a timely manner. Customer service was always available and gave timely responses to my questions. I appreciated the easy access to my account including the charts and graphs.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    Keep it up! Amazing service and my accounts are already being resolved. So glad I made this decision. I'm always informed and anytime I send a requests, they are always fulfilled. Thank you for you guys have done to my account thus far! 5 stars!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I had a good experience with the person that help me to get to setup for this program. Her name is Natosha, she made sure I understand how it works and that she will help at any time if need any question help.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 22, 2017

    My experience has been great so far. Theodore and Dionne have explained the procedures well and were very polite to me which means a lot to this old guy. Your concern for my financial condition is off the charts. I look forward to getting my issues resolved NDR.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 22, 2017

    Easy transactions so far. All agents are informative and take their time reviewing account. Easy to provide updates, were quick to update file after I faxed over info received from creditors. Only negative is not receiving updates via USPS. They still update online only.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    Matthew ** was awesome, very efficient and understanding and very helpful. Now hopefully on my side I can get debt-free. I would recommend National Debt Relief to any of my family and friends. This was very less complicated than I thought and very fast.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    National Debt has been a blessing. I only wish that I had contacted them sooner. They resolved four of my accounts and saved me a lot of money, as well as stopping the annoying creditor calls. I would definitely recommend this company to a friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    Everyone I spoke with was very helpful and knew what they were talking about. I had over 13,000.00 dollars in debt and will soon be free from it. I would recommend them to others that are drowning in debt. Great experience and took the stress away.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    I was under a tremendous amount of stress. After calling I felt the burden of my credit card stress roll right off my shoulders... Marvin was helpful & explained the process expertly. I had many questions & he helped answer those individually... If this was the Uber rating system, I would give 5 stars.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    I just started last night and it will be a long hard process, but I look forward to working with these people, so far they have been understanding and truly seem to want to help. The start up process was semi painless, and very thorough. I hope to have learned my lesson and with the help of this company not find myself back in this condition.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    The great service I received today simply reveals this company is very professional. The fact they guide you thru the whole initial process is mind settling to know they know their business and know how to help consumer in need of help. Would very well recommend this company.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    Fast action, easy follow-up, accommodating, reliable and very trustworthy. They are prompt with their replies and acknowledgments and truly work with their consumers. I rate them five (5) stars and definitely recommend them. You always get a live person when you call and their website is user friendly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    National Debt Relief has been very understanding to my situation and has helped so much back then and now. I appreciate their hard work to help me out and to make sure I'm not worried about my Debt like most people will. I thank you for the help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    David and Michael were very clear and understood my concerns very well. They both answered all my questions and forwarded all documents as promised. David returned my call as promised right on time. They were both very professional and waited patiently on me because I was at work during the processing. Thank you guys so much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 22, 2017

    Michael was great in guiding me with clear information regarding my options. I also was able to stay on the phone and get all my questions answer regarding my contract. I form was easy to read and to sign through my phone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    This company is great. They have done everything as promised. I would 100% recommend this company. I don't get any phone from debt collector since the company took over my headaches. Just want to thank them for the good job they have done. They Rock.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 22, 2017

    Was considering leaving the program because I have always had good credit and letting accounts go delinquent was driving me crazy! I was asked to give it a little more time, and I did, but had to put a hold on a couple transfers to get my daily family life time to catch up. And today I received an email with a proposal from a creditor of HALF the debt I owe them. I am so Happy and somewhat relieved. I just hope the rest of the creditors I owe get on board.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    From start to finish, the customer service I received was excellent. I felt like they really cared about my situation and want to sincerely help me in the best possible way. I would definitely highly recommend National Debt Relief for those who need assistance.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    NDR was prompt and pleasant to deal with. NDR has made me feel confident and at ease thus far. I would defiantly recommend NDR to family and friends. Couldn't be more happier to have chosen NDR to handle my financial burden through a difficult time in my life. Thanks again NDR!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    The staff was extremely helpful with explaining the process to me. I feel that with their help I will be debt free in a quicker time than I would be if I was handling the matter by myself. I was informed that I will be saving a lot of money by working with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 22, 2017

    Well my experience so far with NDR has been interesting probably because I just don't understand the entire process. To where maybe I didn't read the packet all the way through or I just didn't understand the packet as to why and has to wait four months before they contact any of my creditors or loans or credit cards whatever you want to call him. Because during those four months you were expecting phone calls from those creditors and inside the packet it does say to change your address, change your phone number. That way all incoming calls and stuff like that goes through you guys more so than me which that part makes sense.

    But some of these creditors that I have don't have email addresses to contact them to where you can only call them and when you call them to give them NDR's number they simply do not save it into your records simply because they come back and say, "That's a third party. We are not appreciated with them. We can't call them. We can only call you because you're on the contract." And so for those creditors that only have phone numbers for their contact us when they call me I just mark them down as blocked and ignore him but that doesn't defeat the purpose of them constantly calling me, leaving messages and sending mail, all that stuff to where I guess the part that I'm a little fuzzy on is why do we have to wait for months.

    Why wouldn't it be India are sending out a notice within the first month to all the creditors and just be like a courtesy note that we're helping this client, we're working with this client, client is working with us to settle your debt, that way like I don't know. I don't really want to shift the homework to NDR versus the homework to the clients. I don't know. I guess I just don't understand a hundred percent of it.

    I'm glad that they're helping me and that I'm glad that it's going to get paid off and I'm Overjoyed about that and of the process going through it with my simple-minded brain doesn't quite handle it some of the times. I know this description here is not English and correctly typed. It's because I'm talking into my phone and driving at the same time. Other than that overall company is great. Quality of the company so far has been awesome. They've answered any questions that I've had any time that I've called him for a question and emails and get back to me relatively quickly. The customer service they've all been awesome. Good job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    I would give 5 stars but I just started! Everything was explained so thoroughly it was hard to not feel comfortable. The only thing that concerns me is the length of time to reach settlements with my creditors. Not paying for so long leaves me uneasy. Customer service is kind and attentive.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    Kevin ** was my Debt Specialist and handled enrolling me into this program with skill, courtesy, kindness and patience (I have funky phone service and a speech impediment.). The follow-up with the Welcome representative was no different. She was friendly, professional, quick, and supportive. I'd refer to either person as an Excellent Customer Service Employee!!!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    Customer service has been extremely helpful in the starting of this process. Hopefully the rest of the procedure will be as easy and pain free. All questions were answered as needed. Any help has been readily available. Very good customer service and interaction.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    As we have dig our grave in debt, we feel confident that NDR will help us be debt free as they have designed. Chris ** is an excellent CS Rep who listened carefully to our needs, goals and inquires. He answered all our concerns and swiftly got us approved to get started w/this program. As I begin this program, I will definitely recommend this to all my contacts.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 22, 2017

    The experience was very well. They explained everything to detail on what I needed to and what will done for me and what steps I need to follow to have debt reduced and plans to go forward with my credit.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I was extremely impressed with how professional the support staff was and how easy it was to work with them. I feel extremely confident now about my financial future and I am looking forward to making this journey with National Debt Relief. I am happy that all of my needs have been met.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    I just recently just started with National Debt Relief and Have been a satisfied customer so far. Great service and a few things on my credit has already been resolved! Would recommend this program to family and friends who need help with getting out of debt!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    The process has been resolving my debt in an efficient timing. The company is in constant contact with me, when there is an offer to close out an account. Currently, I am satisfied with National Debt Relief. In addition, they always answered my questions and ease my concerns.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    Great help with my debt. Doing great job. Very friendly experience with the help I've received from all workers that have contacted me for time enrolled in program. Very glad for all the help with my debt. Great job. Don't know what else to say. Thank you so very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    New to the program but so far I love it. The staff are amazing and attentive. I was explained everything in great detail and able to ask questions. I love the fact that you can contact them via both email and phone. I received quick responses to all my emails.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    Awesome so far... Can't wait to update but by far they have helped me out and I look forward to being debt free in a couple of years... Will update in a couple of months. I have read the reviews which were all GOOD. I had great customer service very helpful. Anxious to fix my credit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    All the reps were very helpful. I really appreciate all the help I received. I am going through a really rough time right now and knowing that there is a place out there that can help is wonderful. Both customer service reps that I had to deal with were very professional, they helped me to understand everything I didn't understand. Thank you for your assistance.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES