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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 313 Reviews 46575 - 46725
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 21, 2017

    Paul ** was very friendly, professional and knowledgeable. He was able to answer all my questions with ease and patience. He definitely made my husband and I feel at ease and confident that we were making the right choice. He ensured that we had a clear understanding of the program.

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    Verified purchase
    Staff

    Reviewed Oct. 21, 2017

    NDR was our last hope to solving our debt issues. They are very professional, kind and helpful. It takes some time but my credit card debt is being settled. Absolutely recommend NDR opposed to bankruptcy or trying to settle with cc companies on your own.

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    Verified purchase

    Reviewed Oct. 21, 2017

    It has been about a month since I signed up with National Debt Relief and they already settled on one of my debts. That was quick, and it was for less than what I needed to pay. Really Happy with the outcome. I know I wouldn't have settled my debt without them. I have more to get resolved, so I am hoping that I will get the same outcome.

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    PriceStaff

    Reviewed Oct. 21, 2017

    I am so glad that we found them when we did. Filing for bankruptcy just was not an option we wanted at all. We wanted to pay out debt but because of unforeseen medical emergencies and missing work we just fell behind. It then began a snowball effect of late payments and interest. We were drowning. This company has accepted our circumstances and have helped us regain some of our pride from falling so low. They have worked hard on our behalf and continue to do so. It is a pleasure to talk with them because they are so nice and respectful. Very happy of our choice to find help, we found them.

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    Verified purchase

    Reviewed Oct. 21, 2017

    As of now I am receiving a positive resolution for my accounts. I thank God for giving me the opportunity of seen your website when I asked him for help. Thank you for all the help I have received from National Debt Relief, I can’t find the right word of gratitude I feel.

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    Verified purchase
    Customer Service

    Reviewed Oct. 21, 2017

    Our onboard experience was amazing! We researched companies and found that National Debt Relief truly lives up to their name! So easy and simple. The only regret is that we didn’t call them sooner! Thank you Michael ** for your help!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    Overall my experience has been very good dealing with the representatives who helped me set up the service. As far as improvement, when I initially spoke to Curtis, it was very difficult to hear him, he sounded muffled, it could have been my phone as well. I looked forward to seeing NDR fulfill the service promised and hope to see my debts cleared in a timely fashion.

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    StaffProcess

    Reviewed Oct. 21, 2017

    Yasha was absolutely fantastic in helping me start the process of relieving my credit card debt. He was honest, straightforward, and thorough. Yasha helped me feel comfortable with the process and provided guidance and insight, the likes of which I have never seen.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    The representative called to notify me of yet another debt settled for pennies on the dollar for me! I am so excited I am one step closer to being debt free! This makes the 4th out of 11 accounts settled by National Debt Relief, and I couldn't be happier with the service.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 21, 2017

    Everyone has been amazingly helpful so far. I am very optimistic. They explain the program in detail and answer all questions. They really put my mind at ease. The amount they can save you is so reassuring. I'm glad I signed up to get my life back on track.

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    Verified purchase
    Price

    Reviewed Oct. 21, 2017

    Having National Debt Relief has been good, so far. They've talked to the creditors and they call me up to get permission to go ahead and pay off something. And they tell me what the payments are going to be out of the money that's in the account. I just have questions about what they're going to work on next. They've solved two of my debts, but I haven't heard anything since. I'm still getting some letters from my creditors. And I wouldn't mind if they checked in a little more frequently, and that way, I could tell them which one I'd like to get paid off next. They're accumulating interest but there should be enough money in my account to pay off another one. But I'm getting things paid off and the time limit is great, so it's definitely something I'm very satisfied with.

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    Staff

    Reviewed Oct. 21, 2017

    National Debt Relief is very understanding. They are really nice people to work with. They listen to me and they try to help me when they can. I've been in the program for about a year now, and I've got one more payment and have two of them that will be done. I'm working on two more. NDR has helped me and got me somewhat out of debt, which I will be out of eventually. They worked with me and my credit score has went up. I would highly recommend NDR.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    My banker told me about National Debt Relief and so far, it's been okay. She gave me three different sources and told me that most people had the most success with National Debt Relief. The NDR gentleman that we spoke with first was very forthcoming in telling me how everything would work. They called me each month to let me know how things are going and put other stuff on the computer. We did everything online. When my husband gets home, he will look it up for me, in case we need to check it each month. Whenever I called, NDR is always there, ready to answer my questions and ask me if they can help in any other way. They don't have the money completely settled in yet but they have already come to an agreement with two of them. It was very simple to get a hold of them. So I'm totally satisfied with it.

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    Staff

    Reviewed Oct. 20, 2017

    A lot of information was given during the enrollment process. Whenever we had questions Ms. ** did a wonderful job of answering them for us. Anytime we were in doubt about anything She went above and beyond to ensure us that NDR is here to help us.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 20, 2017

    Nate was very understanding of the situation that put me so deep in debt, he explained everything thoroughly and assured me there on my side. Great customer service! He walked me through the program, how long it is, the do’s and don’ts, and also what I could expect to see as in my credit score slowly going up!

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    Verified purchase
    StaffProcess

    Reviewed Oct. 20, 2017

    National Debt Relief have help us in becoming debt free. We're glad that we've chose the program. All the debt specialist whom have help us is very friendly and knowledgeable on informing us on steps to become successful on the program. They ensure us to have stress free throughout the process. We would like to thank you.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    It was a pleasant experience, they were very knowledgeable, and answered all my questions. I still need to ask David ** a question. I thank you all for your help, and I hope it will be beneficial to us both. I look forward to getting my life financial crisis over with, and getting my life back on track. Again I would like to thank you very much for your help.

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    Verified purchase
    Customer Service

    Reviewed Oct. 20, 2017

    Was searching for an answer to my mounting debt and was very stressed out. I felt relieved when I found National Debt Relief information in my mailbox. At first, I was skeptical until I spoke with John ** and I was on my way to a more healthy financial future. Looking forward to a great relationship with NDR.

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    Price

    Reviewed Oct. 20, 2017

    Reducing my overall current debt load by 50% (23% when interest and fees are added) and paying it ALL off within three (3) years. Why not? One monthly payment and all your sleepless nights are gone. Do your own due diligence and I think you'll be back.

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    Verified purchase

    Reviewed Oct. 20, 2017

    My experience was very satisfying. You guys have good service and I really appreciate that you guys have patience to review with me every single thing, about my debts and if any of my friends have the same issue I know who I can turn to help them so thank you very much.

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    Staff

    Reviewed Oct. 20, 2017

    Eric ** and Evelyn ** were outstanding in explaining the consolidation process and helping me understand how it works. Looking forward to being debt-free. Eric ** was my first contact. I appreciated his patience and positive attitude in explaining how everything works. He was terrific.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    My wife and I have been pleased with the prompt, friendly service from National Debt Relief. They have resolved several debts for us already, and are continuing to help us resolve our debt. What was very scary in the beginning is not so anymore thanks to their professional manner. They are thorough and explain everything in detail and work to resolve any issues we have had.

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    Staff

    Reviewed Oct. 20, 2017

    I will ask around as I meet people and make you all a priority for referrals cause you all assisted me quickly and with ease and took a load of stress off of my shoulders. I was digging a deeper hole going in debt trying to get out of debt.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    Safia ** was very helpful and answered all my questions. My welcome call went very smoothly. All information was repeated to me for accuracy. Everyone I have spoken to has been very pleasant. I would recommend anyone to use National Debt Relief for their debt. I am excited to start getting my debt back under control.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2017

    Diary was wonderful to work with. It was really hard for me to do what I needed to without going into bankruptcy but she made me feel good about what I needed to. I would recommend this to anyone in a familiar situation. It will give us a means of continuing to take care of my family.

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    Verified purchase

    Reviewed Oct. 20, 2017

    It's sometimes easy to get loans. But you get in a bind where you can't pay. So you do another loan to pay one then you see you have too many and get where it's really hard pay. I don't want to not pay my bills just need this help. Thank you.

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    Verified purchase
    Process

    Reviewed Oct. 20, 2017

    My experience with National Debt Relief was nothing less than outstanding. I was not only treated with respect, but with a personal touch as well. In addition, the workflow necessary to complete registration in the program was very well organized and easy to complete. I highly recommend National Debt Relief to anyone who finds themselves in over their head in unsecured debt.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 20, 2017

    So far so good. Everyone has been very helpful and friendly. They are working very hard to resolve my debt with my creditors. They take care of everything so I don’t have to stress over it! They keep me well informed throughout the process! I would highly recommend to anyone who wants to get their finances in order pay off debt and build up their credit score.

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    StaffProcessTransparency

    Reviewed Oct. 20, 2017

    The two gentlemen I spoke to were experienced, informative, patient and kind. Made the process so easy! Explained everything that someone could understand. Most of all, very polite! When you're in this kind of situation makes it so much easier on clients!!!

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    The client customer service was impeccable, I was referred to Crystal from a friend and the minute I started speaking with her I knew I made the right decision. Her follow through was so professional and I am thankful for all the help I received.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Was very hesitant in trying this. Had a bad experience once with different co. Crystal was so nice. I feel safe. She answered a lot of questions. I appreciate that your company took the time to explain everything in the contract and the whole process.

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    Verified purchase
    Transparency

    Reviewed Oct. 20, 2017

    So far they have been profession and have answered all my questions. Not once have they looked down on me or made me feel less of myself because of my debt. They have explained every step to me. They are very clear on the process.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2017

    Super courteous, extremely friendly, and very helpful. I'm not surprised. I get treated like this every time I speak with someone at National Debt Relief. They have kept their promises and I am almost debt free. One more account to go!!!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 20, 2017

    I have spent countless nights lying in bed crippled with anxiety over my current situation, and I can honestly say I already feel so relieved. Chris ** was so easy to talk to, didn't make me feel like an idiot or ashamed, and also answered any and every question my dad and I had before signing up. He really helped make me feel confident and at peace with this decision. I just finished my welcome call with a friendly lady who reaffirmed this sense of relief (while also giving a very clear and concise recap of the program detail), so so far the customer service has been awesome!

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    I had a very good experience with Patrick and my welcome call. Both of them were very helpful and covered all the important things I needed to know. They were both very informative and pleasant to work with. I feel that this program will be a very successful start to becoming debt free. Thank you for all your help and God Bless.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    Very Helpful, Fast and Effective through the process. Answered our questions, easy understanding how the program works. Very patient with us to get through the process, very nice and friendly. Explained the process so we can understand it. Very satisfied with your program.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 20, 2017

    They do a wonderful job communicating and helping me out with the process. I was going through a lot. It's nice to know That I have a group of professionals they have my back. I would Highly recommend National Debt Relief to anyone that is struggling with debt.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2017

    They was very helpful with me on my accounts. They walk me through it. Had a good experience with them. It was fast and easy. They took their time with me. To experience how it works and for how long it will take to pay it off.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    The agent in charge of my case Mr. ** was very professional and efficient. He had patience to answer and explain all the questions I had. I enrolled with a clear understanding of how the program works. Am hopeful for a debt free future if I maintain the plan set in place for me.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 20, 2017

    The representatives were very helpful. They explained in detail very aspect of the program where I was able to understand. I would recommend this program to anyone. Each representative contacted me in a timely manner and I felt very comfortable in enrolling in this program.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    All of the people at National Debt Relief were awesome. They were very helpful and informative and were able to answer all of my questions and answer them quickly. I had a wonderful experience working with them and would recommend them to anyone. They were a huge help to me and worked fast.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    I am glad to reach out and say that Luis was very professional and kept in touch with me even when I was difficult to get hold of. I am pleased with him. As with the program I am still a little hesitate because I hate the thought of not paying my bills on time and maybe having legal action against me. All will turn out in the end. Donnetta was nice but a little hard to understand but I believe it was the phone connection. She did her job reading the script fine. I think it could have more feeling in the script. I too work in a call center. I will give them both 5 stars.

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    StaffProcess

    Reviewed Oct. 20, 2017

    When I signed up with National Debt everyone I dealt with was very professional and answered all questions. They have been very diligent in informing me of what is going on. We have settled two debts so far and I am very satisfied with all aspects of the program.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    I want to thank Markus for his great assistance in getting started and setup in this important move. The young lad who reviewed everything with me on the welcome call was very thorough and supportive. Everyone has helped me comfortable in the process and willing to answer any of my questions. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    I have received great service thus far. Hopefully it continues throughout the duration of the program. I have been in another program and had to drop out due to bad customer service after enrollment. Both people I spoke to in the phone were polite and helpful.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Everyone was very friendly and were easy to talk about different situations. I am hoping this experience will go well so that I can refer to others in the future. Other than that I am very happy with the work that was done and how everyone explained things to me.

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    Staff

    Reviewed Oct. 20, 2017

    The representative that I talked to answered my questions regarding credit cards that they had resolved. Was a very good experience in that he was polite and told me further information about my account. She outlined a procedure for me to finish the program ahead of schedule.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    Representative was able to walk through with me no problems and explained things as we went through the process. Very nice and accommodating to my needs. They even took the time to walk me through on the emails to make sure I understood the paperwork that we were signing off on and agreeing to. Thank you for your help.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    I have enjoyed my experience with NDR so far. Everyone has been very understanding, helpful and fast. They have taken the stress away from my debt for me. The creditor calls stopped within 24 hours! Very impressed with the quickness that they took over for me. I would encourage anyone with a debt problem to join.

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    Staff

    Reviewed Oct. 20, 2017

    Friendly staff that makes sure you know and understand. Reviews everything very good with you, prompt service. Very explanatory and nice. So far very happy with them. Wish we could have done all medical bills also but will work on that later. This gets the worst ones out of the way and help our credit scores also.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    National Debt Relief actual lives up to its name. I will recommend NDR to anyone who is debt stressed and needs relief. They are honest, supportive and responds quick to all questions, acknowledges faxes and emails timely. They are committed and consistent to program timelines.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 20, 2017

    Everyone was very courteous and informative. They made sure I understood everything as I went. Both people were very clear and easy to understand and took their time so as not to rush me. When calling there was a prompt reply and answer which made it very easy to get the process going.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Very fast, friendly, knowledgeable and satisfying service. I am glad I found this reliable company... From the very start I have been informed of all procedures and processes, all my questions are promptly answered and explained in detail. I, wholeheartedly recommend this Company to all...

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    Staff

    Reviewed Oct. 20, 2017

    Wonderful team! Very pleased with the attention I received! Extremely polite team and made sure I felt like I was making better attempts to fix my financial situation! I look forward to working with this team! Worked very quickly to get me all the information I needed!

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    Staff

    Reviewed Oct. 20, 2017

    Working with National Debt Relief was a very good experience for me. I wasn't sure if I would qualify but they worked with me and did an excellent job helping me out. I feel very secure in what the end results will be. Reggie was a very good representative to work with and was so patient and professional. I would recommend this company to anyone who is having a hard time keeping up with debt. I can see light at the end of the tunnel now.

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    Staff

    Reviewed Oct. 20, 2017

    They have done everything promised and more. Most everything that’s been settled so far has been less than half owed. I have been very pleased with all these guys have done for me. They are always there to talk if you need help or concerns. Thanks!

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    Customer Service

    Reviewed Oct. 20, 2017

    I spoke with them Tuesday and they offers me a loan to pay off all my debts extending my payments from the quote 42 months to and additional 60 months. I asked for a few days to look over the offer. The email they sent really have very little details. Wednesday I got 5 calls from them (I can not always answer the phone while at work or school events). Thursday on the 3rd call of the day I answered and then transferred me all over. They needs to speak to me about make additional deposits so they can settle an additional debt. Normally they would send an email but since they needed additional funds to settle this one had to talk to me.

    I did this debt solutions because I was struggling with payments. I can not afford "Additional funds." If I had additional funds I wouldn't need your service. So now they tell me they can not settle anymore debts until there are additional funds in the account. Meanwhile the fines are adding up on all the accounts they have not settled. This was not how I thought this was going to work. And if I accept the loan offer I will be paying more than was I originally owed on these accounts when we started, for a longer period of time. Somehow that doesn't seem like a relief to me.

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    Staff

    Reviewed Oct. 20, 2017

    Jonathan ** was very courteous and patient with helping me and answering all my question informatively and promptly. I was very impressed with his customer services. He made me feel comfortable even though I was embarrassed for the financial situation I had gotten myself into. Thank you.

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    Staff

    Reviewed Oct. 20, 2017

    National Debt Relief is in my opinion, a good company to work with and have on my team, in resolving my debt. I regret not being able to complete the prior request to settle my debt, but I've been going through financial hardships for some time now, but I hope this time I'll be able to finish this program, and become debt free with the next few years, by allowing National Debt Relief resolve my debt in its entirety.

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    Reviewed Oct. 20, 2017

    So far National Debt Relief has resolved a few of my debts and are still working to resolve the rest of them. I have been having trouble doing it on my own so I appreciate the service and so far so good.

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    Verified purchase

    Reviewed Oct. 20, 2017

    They have made it so easy and immediately started removing things within the first two to three months. Only a few accounts to go and I’m debt free! It’s such a relief to have this weight off my shoulders and work with a great company that does what they say they will.

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    Staff

    Reviewed Oct. 20, 2017

    I have been very pleased with the settlement offers that the National Debt Relief team has been able to negotiate on my behalf. After a family medical emergency, I had attempted to renegotiate my credit card accounts myself. It was frustrating and the card companies were uncooperative. The stress level was intense. Signing up with National Debt Relief has given me peace of mind and enabled me to get my finances under control.

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    StaffProcessTransparency

    Reviewed Oct. 20, 2017

    Awesome experience. Kennedy ** explained everything in detail. Very helpful and would definitely recommend for that man get a raise. It felt as though he truly wanted to help and cared. The whole process went smooth quick and painless. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    Your service is excellent and very much update to my creditors. Phone calls and emails I appreciated so much to give details and great news the results of my creditors. Staff are very professional to talk. I’m looking forward to get my credit good again and free debt relief. Your organization great recommendations. Thank you and God bless you all.

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    Staff

    Reviewed Oct. 20, 2017

    The Debt Specialist, Sharde ** was very helpful in my integration into National Debt Relief. So far I am not experiencing any negative aspects with National Debt Relief. This seems like a great way, compared to other options to get a hold of my finances.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    Max ** was a great phone rep. He answered all our questions and explained the program benefits very well. In addition his follow up calls and emails were non pressure. I felt very comfortable and confident through the whole application process.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    The application and agreement process was very smooth. The information was explained in great detail and all questions were answered Completely. They took time making sure that I understood everything I was signing. Both Paul and Karen were very friendly and kind.

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    StaffProcess

    Reviewed Oct. 20, 2017

    You guys are awesome. It's a big relief to those people are in debt like me. Without this program I dont know what to do. Now, I can breathe really good and feel good. Thank you so much for your service...

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    StaffProcess

    Reviewed Oct. 20, 2017

    They were very helpful in my process. Making sure I completely understood the program and how it would work and help me out before signing anything. They were knowledgeable in the facts as well. Overall I was comfortable throughout the complete duration of the application and admittance.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Everyone we have spoken with has been knowledgeable, friendly, patient and helpful. It's really a pleasure to work with them, especially on an issue that is so stressful. Their follow through with sending and explaining documents has been prompt and thorough, and the documents themselves are clear and comprehensive. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 20, 2017

    All the questions I asked were explained to me. Great people to work with, he took time to explain each question I had in detail. I'm not good with computers so he was glad to take extra time with me to explain. He made sure that I understood everything before we got off the phone talking to me.

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    Staff

    Reviewed Oct. 20, 2017

    Jonathan and team answered all of my questions fully and clearly. They were responsive and the set up process was easy. I feel like I have a good sense of next steps and am feeling better about my debt already.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    National Debt Relief is handling all my debt consolidation. They have a formal agreement where the loan officer was supposed to settle a debt through Cash Central with a settled amount of $350.89. However, the loan officer put that agreement under another debt I have with Kay Jewelers who was never on my debt consolidation program. Other than that, they’ve been great, very helpful and have been constantly in communication with me. I just finished my program and they've worked really well in getting me out of debt, but a con would be the amount of fees that I've paid. For instance, the debt was $2,000 and the payoff amount would be $700 which would potentially save me $1,300, but there would be a $1,000 in fees. So technically, I'd only save $300. I'm saving money, just not what they make it sound out to be.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    National Debt Relief's team has been very helpful. I was struggling with trying to make all of my payments, and I thought lumping it together and getting help would be better. NDR has definitely taken a lot of stress out of my life, just knowing that they're handling things. Now, I don't get calls or letters from people threatening me for money. It's been an easy and stress-free experience with NDR. They have a good program and I would recommend it to anyone who's struggling.

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    PriceStaff

    Reviewed Oct. 20, 2017

    I've just started with National Debt Relief and they're getting me out of debt. They’ve already resolved three out of seven of them. However, they're pricey and take a good chunk of money. Their staff has always answered my questions and my interactions with them have been very good.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    In the beginning, my experience with NDR was good. They were fine and very professional. Then, towards the end, it was horrible. I was speaking to one of their customer service representatives and she was very rude. She put in a bunch of stuff in the computer that wasn't accurate and messed up a lot of stuff. A bunch of payments came up and then they were returned for some odd reason. I had to change a date for a credit to come out on the 22nd. She had put it in for the 13th, when I specifically told her not to do that. Once I saw that it came out on the 13th, I called NDR up and ended my account with them.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    The process was smooth and everything was detailed out for me. Both the initial person I spoke with as well as the welcome call went well. Looking forward to getting out of debt. The representatives were always putting me first and making sure I didn't have any questions along the way.

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    Staff

    Reviewed Oct. 19, 2017

    I am very happy with the way this company is handling my situation. They were very nice, informative and professional. I would recommend them to family and friends. They have taken a load off my shoulders. They are going to help me get my credit back into the good.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    The information was explained well to me. It was all eloquent and well detailed. The person I talked to constantly asked me if I had any questions, and kindly answered them. I appreciate that it did not take too much time.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    My experience was very good, I was able to get everything handled and resolved in one afternoon, thank you! I will definitely be recommending this to other people who I know could use the service. My rep Eric helped answer any and all questions that I had.

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    Staff

    Reviewed Oct. 19, 2017

    Would definitely recommend this company for those seeking help getting out of debt. Everyone I talked to here, was extremely knowledgeable, kind, and courteous to my situation. For the first time in months, I feel there is light at the end of the tunnel.

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    StaffProcess

    Reviewed Oct. 19, 2017

    During the whole process, everyone was extremely polite, helpful, and friendly. They were very knowledgeable and took the time to take us easily through the process while answering all our questions. They were very professional and patience with us especially Matthew **.

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    Customer ServiceProcess

    Reviewed Oct. 19, 2017

    Answered all my questions and went over all the information with me. Made sure I had a way to contact them if I ever had anymore concerns. I really appreciate not feeling pressured in joining the program. I asked for time to think about everything and they allowed me to do that.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    Jody did awesome with walking me through everything and answered all my questions. He was very patient and worked fast and efficiently to make the process as fast as possible and got my program up and running. He was very professional and understanding, and the welcome call was easy process and everything was emailed to me right away.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    The sum of the program, or any program or business for that matter, is only as good as the make up of its parts. Sarah ** put in the time and effort, painstakingly and diligently over the course of 3+ weeks in order to answer every question of mine in absolute professional and thorough detail. Her assuaging voice, backed by her expertise and patience is the only reason I had the confidence to make this life-changing leap. Thank you NDR and thank you Sarah **.

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    Price

    Reviewed Oct. 19, 2017

    I would recommend this service to anyone who is laboring under credit card debt. The interest rate alone on most credit cards is prohibitive. Once the debts were turned over to National Debt Relief, real progress was made. I was kept informed every step of the way and had the option of not accepting the settlement.

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    Process

    Reviewed Oct. 19, 2017

    I think it's really sad that right after we got into the program you chose the biggest debt to go after first. I guess that's because the one you get the highest commission on. But did you ever STOP TO THINK!!!!! I got into this program because I didn't have the money to pay them off right now, and I needed a little assistance with negotiating with these debtors to work something out. But NO!! You go after the biggest Ticketed item so you get paid. And then you don't worry about whether we have the money to pay them or not... SO LONG AS YOU GET PAID... THAT'S REALLY SAD.

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    StaffProcessTransparency

    Reviewed Oct. 19, 2017

    Everything was great. You are great help to me. Thank David. The 2 people I talk to were great. Explained everything clearly, told me a lot of information about the company, was very helpful to me. I hope this process is not stressful for me, run smoothly without any problems. I work with you the best I can throughout this process. Thank you very much.

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    Staff

    Reviewed Oct. 19, 2017

    Both young women were very kind and patient with me. They repeated anything that I did not understand and broke everything down to laymen terms. It is very easy to understand how you have such a high rating. I'm looking forward to being out of debt. I do remember those days.

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    Process

    Reviewed Oct. 19, 2017

    Completely satisfied! I’ve been working with them for less than a year and I’m happy to say I’m almost debt free. They are really easy to work with and they keep you informed throughout the process. I’m literally saving a lot of money and I know I couldn’t have done it without their help. I would definitely recommend their services.

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    Staff

    Reviewed Oct. 19, 2017

    I’m really pleased so far with all the help I’ve been receiving. The representatives I’ve spoken with have all been professional and very helpful. I’m very happy with my debt getting closer to being resolved. I was very stressed before I came across this company!

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    StaffProcess

    Reviewed Oct. 19, 2017

    Excellent services, pleasant staff, consistent information. Felt good to learn about the program and look forward to getting to a better place financially. Will definitely use the online services and give any updated information to company as any changes are made. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Andrew was fantastic. I put in a request and he called me within 5 minutes. He was so helpful, personable, and caring. We started yesterday and we're already set up to start saving. If he couldn't call me back within the hour he would let me know and set up a time for us to talk next. He has kept me in the loop the last couple days and answered all the questions that came up professionally and in a timely manner. I'd highly recommend National Debt Relief and Andrew as your specialist. Thanks!

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    Staff

    Reviewed Oct. 19, 2017

    I was very pleased with everyone that I spoke to. I very much appreciate the work done and the help provided. I look forward to working with your company and I feel I am on my way to debt freedom. Everyone was very professional and did a great job of explaining everything.

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    Customer Service

    Reviewed Oct. 19, 2017

    I was most impressed with the professional approach to my needs and the knowledge offered as to the options offer to assist me and my financial needs with the first call. After a week of research, on my part, I came to the conclusion that the National Debt Relief Program would take honest care of my situation. All my questions were answered, up front, and the best options for my situation, I accepted.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 19, 2017

    The Customer Service was impeccable! Audia ** was very transparent, patient, and accommodating. Enjoyed working with her to began my debt relief journey! You rock Audia!!! Although this is new for me, I hope I'm making the right decision!

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Every time I call, I get someone with a friendly voice, one who REALLY CAN answer my questions! talked to AXELL ** before... He was very thorough in answering me, explaining answer and making sure I understood. He also made sure that he had answered everything, and was there anything else. So far, my experience has been a favorable one. THANKS, NDR!!!

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    National Debt Relief helped me get settlements for all of my credit cards in less than a year. They were very responsive and professional when it came to speaking with customer service. I'm glad I took a leap of faith and asked for their help.

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    Staff

    Reviewed Oct. 19, 2017

    Once NDR starts working to resolve your debt, it's like they are on a roll and the creditors are handled nicely back to back. I am grateful to have this support working with me. They have been very responsible and respectful.

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    Process

    Reviewed Oct. 19, 2017

    Excellent. Help me out 100%. I was afraid would lose my debt program. Had eye surgery. Now I feel 100% better. Thank you. Would refer a friend or family. Glad I join you all program. You reach out at a devasting time when my income was changing throughout month of July. Thanks so much.

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    StaffProcessTransparency

    Reviewed Oct. 19, 2017

    Every step of the way the service was excellent. The representative was clear, took his time, explained everything in detail, and answered all of my questions. I was surprised how little time it took and how streamlined was the process. I have already recommended your service to another person.

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    Staff

    Reviewed Oct. 19, 2017

    I called National Debt Relief to help me, and they have done just that. They are great about keeping in contact with you when something changes, and they will get your approval first... which I love! This has been a great company so far, and my stress level has went way down. I would most certainly recommend National Debt Relief, if you feel that you need help and are drowning in credit card payments.

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    Reviewed Oct. 19, 2017

    Hi to all, I've been with National Debt Relief now for only 4 months. All seems to be just as they described. I started with 8 accounts total and just this week ok'd my first settlement for a fraction of what I owed. I'm talking like I owed 4 grand and settle for 1400. Cannot say enough!! If the rest follow suit, hopefully in a few years I will be free of this mess I created. Please keep it up you. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Good interactive communication by phone. Great advice and enthusiastic customer service. Questions were answered thoroughly. Glad I didn't have to take time off work. They listened very carefully and answered all my questions. I recommend this program for those like myself who need help with hardships such as debt with credit cards.

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    Reviewed Oct. 19, 2017

    Through a calm concise narrative they have made the struggle I am going through more tolerable. I wanted to avoid bankruptcy and try to pay my debts back at a reasonable rate. Sometimes life just piles on more than you can handle.

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    Customer ServicePrice

    Reviewed Oct. 19, 2017

    Since I been with National Debt Relief, I experience great response on paying back my loans to different creditor and I'm a witness that they have my best interest at hand. I would owed a creditor $2000.00, and I would only have to pay back $280.00. I am so amazed with the fast response as well as the amount I have to pay back. I am a satisfy consumer.

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    PriceStaffProcessTransparency

    Reviewed Oct. 19, 2017

    I was so Happy when I applied with NDR and was told Congratulation on being approved for their program. It is such a relief not having to have all those creditors hounding me every day for their unreasonable payments to include their very high interest rates. The whole process was so easy and my consultant Kenny was very polite and explained everything. I would recommend NDR to all my friends in need of relief!!!

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    Staff

    Reviewed Oct. 19, 2017

    Very helpful and easy understanding of the plan I was given. Definitely will recommend to any friend or family member. The personnel went through the agreement and made sure I was not missing any information or had any question in regards my settlement.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    I was very pleased with the service, information and advice I received from Josh and Monica. They were both pleasant, kind and understanding. They both took the time to make sure I understood everything and were happy to answer any questions I had.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Very helpful, knowledgeable, and friendly. You will be pleased with the service you will be given when you call them. You will be relieved from the stress of debt and harassing creditors who are determined to wear you down. Take the first step to freedom and call NDR today!

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    Transparency

    Reviewed Oct. 19, 2017

    They are very professional and transparent. Worked to cut my debt in half. Very easy to work with. I am able to pay off my debt in 42 months as opposed to 15 years with minimum payments. I would recommend NDR to anyone who is over their head in debt.

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    Process

    Reviewed Oct. 19, 2017

    Very easy to deal with. Made the whole process painless. Walked me through the whole application procedure. Much more positive experience than I was anticipating. Feel confident that National Debt Relief had my best interests in mind. Would recommend to anybody. Looking forward to having my credit issues resolved.

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    Reviewed Oct. 19, 2017

    It has been a great experience. We can now work harder on our credit score. We have learned that payday loans are harder to pay off and just adds to financial problems. NDR has stepped in on our behalf to allow us to pay off these debts with a reasonable payment plan. I'm seriously going to recommend this program to anyone that is in need of debt relief.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    I could not be more grateful or impressed with my case manager and the client support team. They have been very helpful, encouraging, and professional. Each representative I have spoken with has been able to immediately answer my questions and provide me with the resources I need to resolve my debt.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    When I called they were very helpful and informative. They gave me all the information I needed and made sure that I understood each step. They worked around my schedule when I needed to make a change and was very respectful and gave me accurate information to help me out.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 19, 2017

    The representatives are very professional and thorough. They are knowledgeable and prepared to answer any and all questions. The options available are presented in a clear and concise way. There is no pressure, and the approach is to ensure comfort and success with the program.

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    StaffProcess

    Reviewed Oct. 19, 2017

    I liked the understanding of my situation. You could feel or sense that the representative understood that my stress needed to be relieved. The process was easily achieved without any long term steps or hoops for me to perform. All documents were readied and signed electronically and a walk through of all the documents was done before any required signatures. An amazing experience. Thank you Kelly.

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    Staff

    Reviewed Oct. 19, 2017

    Alban ** was amazing! He made me feel like family and comfortable in choosing Debit Relief. I am at ease & can finally put my future into motion. Not only do they save you financially but mentally as well. Thank you Debt Relief.

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    Staff

    Reviewed Oct. 19, 2017

    Very thorough and knowledgeable. Answered all my questions and got me through the setup and welcome package. So far, I would recommend NDR to anyone struggling with debt. I have not been through the collection or settlement process yet but if it is as easy as the setup, I am sure I made the right decision.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    National Debt Relief was just what I needed. I was never going to get out of the financial mess I was in by myself. They have helped me tremendously and I feel like I have my life and some money back. They have been able to get me great settlements on my debts and I feel like its a great way to start over. They have always been very helpful when I call with a question or concern. I would definitely recommend to friends or family. I just should have called them sooner.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    The staff was very patient and helpful. They explain everything so that I can understand. I will surely recommend the NATIONAL DEBT RELIEF to everyone who is having a hard time. Thanks again. Mr ** was very friendly and patient, also very clear in explaining everything so that I can understand and I really appreciate it. Again thank you very much.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    So far Jordan and the woman I spoke with yesterday, October 18, 2017 were super helpful and pleasant. They were also very knowledgeable and answered all of my questions. They also took their time with me and explained everything and if I had any questions.

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    Transparency

    Reviewed Oct. 19, 2017

    Yes, I would recommend the program to a friend. Matter of fact I did. He was looking at bankruptcy but now will be looking at this program instead. Really easy to work with and they explained everything so that I could understand! Top Notch!

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    Staff

    Reviewed Oct. 19, 2017

    The service I received from Myles ** in National Debt Relief was professional, helpful and kind. He was very kind and cooperative. Thank you so much for his help and support. Definitely I will recommend my family and friends.

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    Reviewed Oct. 19, 2017

    I am so excited. Debt relief has make my life so much easier in helping to reduce my credit card bills and in a timely manner. I did not think they would make it happen but committed to their words. I will recommend anyone that is struggling take this step and relief yourself of all the added stress. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    All people that I've talked to through this program have been very friendly and very helpful. They take the time to call you back and also check in to see how the process has been going. I would recommend anyone needing financial help to try this company out.

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    Staff

    Reviewed Oct. 19, 2017

    My nephew and I are both going through this type of program although he is with another company. Our experiences are very different, while he is unsatisfied with his company so far I am totally satisfied. It will be some time before I can see the total picture and true impact of what they are able to accomplish but as for now I am very happy!

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    Customer Service

    Reviewed Oct. 19, 2017

    It's been a blessed day that National Debt to handle my account because my wife passed away and I couldn't find the right way to contact the companies that we owed so they took the lead to handle the phone calls and mail. Thanks to all that took care of me at this time.

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    Staff

    Reviewed Oct. 19, 2017

    My experience with National Debt Relief has been very positive. I appreciate all the work they are doing to help me with my debt. I would recommend them to anyone trying to get financially back on track. Keep up the good work.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    Theresa ** was great. She did an awesome job of explaining everything. I was lucky to have a great experience because of her and felt confident enough to sign up because of it. Any questions I had were answered and explained very well which made it easy to understand. Thanks again Theresa and keep up the good work.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    Review of Agreement - Very professional; very polite, went a little fast, but he answered my questions, And if I didn't understand something, he stopped and listened and took the time to explain and repeat when necessary until I felt that I understood everything.

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    Customer Service

    Reviewed Oct. 19, 2017

    I was struggling to make payments and they were my lifesavers. It takes about a week before calls stop. But all and all the best service ever. So if you are struggling and need someone on your side this us the service for you I highly recommend it.Thank you.

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    StaffProcess

    Reviewed Oct. 19, 2017

    "Wow." From beginning to end, the application process was extremely fast and professional. NDR's representatives really understood my situation while making sure I understood the pros and cons of every option available for me. My family is very much grateful.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    My experience was great and very professional was Robert **. I was very satisfied and content with his explanation of the contract and helping me to understand what I am applying for and reassuring me that I understood each page, before I signed and finished.

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    Staff

    Reviewed Oct. 19, 2017

    I just love that fact that they are handling everything because I know they will get the settlements and I can be soon debt free and I know they will get me there. They are always so nice and knowledgeable.

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    Customer ServiceProcess

    Reviewed Oct. 19, 2017

    My experience with National Debt Relief has been nothing but good. Anytime I had a question, I got the answer I needed. Anytime I called, I actually had a real person to speak to. If I emailed, I got a reply. The process in getting back on track with my debt has been overwhelming but National Debt Relief has provided the relief I needed to not stress over my bills.

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    Staff

    Reviewed Oct. 19, 2017

    Both Brandon ** and Christina ** were AMAZING! Friendly and helpful! We passed around some laughs, but I totally felt very welcomed and comfortable. Being in debt at my age is embarrassing to me, but I was helped to feel more comfortable and like I was making the right choice by joining up with National Debt Relief. Thanks to these two, of course. I just can't believe how friendly I was treated. I'm just astonished. I'd like to just thank you for helping me, thank you for letting me try and get my life together, and fix my debt mistakes. You have no idea how much this'll change my life. Thank you so much for everything. :) <3

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    Staff

    Reviewed Oct. 19, 2017

    The service was excellent. I was very pleased with Earl **. He was very helpful and friendly and a pleasure to talk to! Any questions I had he answered without seeming annoyed or bothered. I was skeptical of this service at first but he was very straightforward with me. He told me everything I would be paying for without trying to scam or hide things from me which was much appreciated. I felt like I was in good hands with someone I could trust with this big life decision.

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    Staff

    Reviewed Oct. 19, 2017

    Very professional and courteous and got the job done. Help me through everything, explained everything that was going on and what I can look forward to from my monthly payment, how much money I was going to not pay and Save just to give me peace of mind. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    So far, I am just starting the program and they have an Excellent Customer Service. They have treated me very well, with respect, listening all my questions and providing the best answers for my understanding. So far I would recommend this program.

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    StaffProcess

    Reviewed Oct. 19, 2017

    I spoke to Ms. ** and Mr. ** and both were extremely helpful and reassuring. Ms. ** was very kind when I broke down crying assuring me everything would be ok. I am so grateful I had her to talk to and grateful this program is available to so many people.

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    Staff

    Reviewed Oct. 19, 2017

    Mr TOMMIE ** WAS VERY PATIENT WITH ME AND EXPLAINED EACH STEP OF THE WAY. I am hopeful that I can soon be debt free. Giving him a 5. I appreciate all the information and help that was extended to me. Great work. When I am more stable and able to pay a little more each month I will to the best of my ability. Thanks again.

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    Process

    Reviewed Oct. 19, 2017

    This is been a mind at ease experience that is very well organized, simple to work with and get the debt resolved quickly and probably so far I am very happy with their success and helping me to make this a better and easier process. I really highly recommend using this service if you need help resolving things and don't have time.

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    Customer ServiceProcess

    Reviewed Oct. 19, 2017

    Armani was great in helping me set up the program along with Eric for my welcome call. They both provide full knowledge from start to finish of the program. I look forward to working with the National Debt Relief team moving forward.

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    StaffProcess

    Reviewed Oct. 19, 2017

    Thank you Mr. **, for the caring and reassuring tone and for making this process so easy. You have helped take a lot of anxiety and stress off my family's shoulders. I appreciate you and National Deb Relief for your help!

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    StaffProcess

    Reviewed Oct. 19, 2017

    The experience with the 2 representatives that I spoke with today, including Abe, was an excellent experience overall. Abe was a very informative agent and made the process very informative and easy to handle. I was at ease knowing that within months, I can be debt free and live my life at more ease than ever.

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    Staff

    Reviewed Oct. 19, 2017

    The representatives I spoke were fantastic, Great people to communicate with, very professional. I am excited about becoming debt free in a short period of time. Thank you for allowing the opportunity to breathe without having to worry about paying my bills every month.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 19, 2017

    I came upon National Debt Relief online, and the guy that I talked with explained everything and he sounded honest. And afterward, I was handed off to customer service and I was disappointed that I couldn't stay with him. I had a couple of little bills and I thought that National Debt would pay those off first to get rid of them, and when I called, there were three times that NDR told me what was going on, but no one ever told me anything about the little bills. I don't get bills from creditors, except OneMain. They continue to send me a bill every month, which says to call them, and they've been a nuisance. It seems like my balance, according to their bill, is not going down and they're the only ones that harass me. My wife said they seem to take the money out. They say since I gave them permission to withhold or take my money automatically, that gives them the right to take out whatever they want to.

    I talked to somebody in National Debt Relief's customer service and they said not to worry about the bills being sent, but it doesn't make sense. When I call them, they generally seem very nice, they answer my questions and make me feel better. They've given me websites, too, but my computer has been broken since March. So, I haven't been able to go to it and I have absolutely no idea of where I'm at right now, but I'd recommend them. I would be happier if I got a paper statement and had an idea of where I was, though.

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    Staff

    Reviewed Oct. 19, 2017

    The team at National Debt Relief is doing a good job. We talk all the time and working with them is very simple. They have paid a couple of my creditors off. My experience with NDR has been excellent.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    I've been with National Debt Relief since March and they’ve treated me well and I definitely like it. I've talked to them a couple times about settlements and they were all very helpful. They answered any questions I needed too. The process began with an internet chat box and it's very easy to sign for them through electronic signature. The phone call might have taken 20 minutes but after that they got all the information themselves with regards to the contact in the banks. I have biweekly payments and anytime NDR has a settlement they call me. I can also log online and they're good with communications. I still have a couple of years to go but the program has helped a lot. I'm scared of losing anything but I'm definitely starting to feel comfortable.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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