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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 29 Reviews 5235 - 5435
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 2, 2024

    The help I received from my representative was top notch! He was very friendly and helpful through the entire process and made me feel special. I can't wait to get this debt behind me and with the help and structure of the program, I am confident that I will succeed.

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    Customer ServiceStaff

    Reviewed May 2, 2024

    This a uncomfortable and embarrassing situation for me but Sina made it very comfortable and nothing to be embarrassed. At first didn’t even want to receive his call but once I started talking to him I was glad I made this decision. He was very helpful and very professional and kind and made sure I understood everything. Thank you again

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    CoverageStaff

    Reviewed May 2, 2024

    Definitely had one of the best experiences dealing with a lender… He was very patient and professional. He was well informed and explained to me a better solution to financial problems. He explained in detail went through every aspect of the credit reporting, how long the process takes, how many available accounts would and could be covered

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    StaffTransparencyHonesty & Transparency

    Reviewed May 2, 2024

    Jasmine was extremely helpful and made the process seamless. She was very knowledgeable and honest. Any questions I had were answered and I felt all her explanations were thorough. I feel like I know everything upfront and will not be surprised throughout the process. We went through multiple options and scenarios. I am looking forward to the free financial seminars that I was also offered to enroll in

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    StaffFollow-Through

    Reviewed May 2, 2024

    I spoke with Debbie ** over a course of 2 months or so. I was so scared to follow through with the process but she was patient and gave me time to make my decision. I felt at ease when speaking with her and I feel fortunate I had her to walk me through.

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    Customer ServiceStaff

    Reviewed May 2, 2024

    Customer service was very informative. I would recommend this company to anyone who needs help with dept relief. All my questions were answered in detail by the agent and all documents were easy to understand and the process was very timely in all aspects. If I were to have to do it again I would definitely use National debt relief again. Thank you very much for your help and advice.

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    Customer Service

    Reviewed May 2, 2024

    Thanks for giving someone a second chance at life. I have grateful for having this opportunity. The customer service was great. It means a lot to me to be able to to get another chance at life trying to do the right thing. I appreciate this chance in life to try to make a better future for myself and y’all have me the opportunity. I'm more than blessed. I’m grateful.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 1, 2024

    The process to enroll in the National Debt Relief Program was very easy. Also the customer is excellent. They are very helpful and attentive to your needs. I asked several questions and the representatives were very knowledgeable when answering. However before calling, I would advise to have all your creditors’ information readily available so that the process can proceed smoothly. I did not have all my information so the representatives patiently waited while I searched for this info.

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    Staff

    Reviewed May 1, 2024

    Needed debt relief and help getting me back on track. Looks like my dream has come true. My SS check was depleted every month. Had little to no money left at the end of each and every month. Now I can go to a movie once and a while or lunch with the family without being embarrassed. Thanks for all your help.

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    StaffResolution

    Reviewed May 1, 2024

    This was a breath of fresh air when I really felt at a loss for how to resolve my situation. My representative was super professional and very empathetic and listened well and provided a lot of sound assistance. We resolved my issue and I look forward to the day when I finish out my program.

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    Staff

    Reviewed May 1, 2024

    I have been in debt for many years thinking that it would get easier but it hasn't. I had thought of different programs that I ultimately realized didn't work. As scary as it is to worry about paying off high debt, the reps talk you through getting the process started and answer all questions. It is a very helpful program.

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    Staff

    Reviewed May 1, 2024

    I would like to Thank the NDR program for assisting me in my time of need. Amber was very helpful and patient with me during the process. She made me feel welcomed and assured☺️. I had and have so much debt that I really I had nowhere else to turn until I saw the commercials and decided to research; I was elated with the reviews and chose this route. With all the debt I accumulated within three years, Amber pretty much sumed up at least 80% of my debt to be recovered within 2 years. I Guess I'll be on my way to debt recovery thanks to National Debt Relief!

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    Customer ServiceStaff

    Reviewed May 1, 2024

    Can not express enough how much help your rep was right from the very first phone call. Patient and highly informative for every question I had through entire process. The weight of all my stress has been lifted off of my shoulders. Thank you! I will be highly recommending National Debt Consolidation to all my friends and family.

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    StaffBillingRates

    Reviewed May 1, 2024

    My experience signing up was flawless. I appreciated that my consultant was very understanding and extremely nice. The ease explaining the options and all the paperwork was not bad at all. I felt comfortable that this was my best option to be debt free. Being on a fixed income is hard when interest rates are Sky high and my minimal pay is just not enough for me be making anything more than my minimal payments.

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    Staff

    Reviewed May 1, 2024

    Tom ** helped my husband and I get started on some debt relief and we were happy to work with him. Tom made sure we understood the process and everything that comes with being in the program. We were recommended by a friend and now we are recommending it to a family member.

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    Customer ServiceMaintenanceStaff

    Reviewed May 1, 2024

    Great customer service. The guy that took care of me really took his time to explain and break down what National Debt Relief is about. I would highly recommend this company to my friends and family. Thank you again for your service and great experience. I look forward to being debt free.

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    TechStaff

    Reviewed May 1, 2024

    My representative was very thorough in describing the options for me, and took great care in explaining every detail of the process to me, and made sure I understood every detail as we read through the rules of the contract, I could not have had a better understanding of the program, thank you Mr. **., sincerely Michael.

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    Staff

    Reviewed May 1, 2024

    I am so thankful for this company and specifically Jennifer **! Thank you for taking extra time with me and my situation. I am going to be on a better path for my life and setting up success for my future. If you need help, these are your people!! THANK YOU!

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed May 1, 2024

    I was under stress from endless cycle of paying debt but when I found out about National Debt Relief programs I told myself let me try this and I applied and I got their response somehow, my stress is lifted. They also call me the next day and it was unbelievably fast, no wasting time and it went smoothly. I am overall satisfied!

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    PriceStaff

    Reviewed April 30, 2024

    Thank you Tia ** very much. You helped me more than anything. I will recommend National Debit to my friends that need help, to me you all are awesome. Thank you for helping me to get my life back on track. National Debt worked wonders to get the right and affordable plan for me. It was very easy and I was treated with respect and understanding on how life can throw things at you and that my experience was not the only one that there are a lot of people that is in the same place as I am and they can help without damaging my credit. Again thank you very much. You all are great.

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    TechStaffHonesty & Transparency

    Reviewed April 30, 2024

    My first consultation with National Debt Relief went very well. My debt specialist Kenny was very professional and knowledgeable about my particular situation. At first, I was afraid to go to NDR, but after talking with a debt specialist, I am feeling a bit better about the process. I was pleasantly surprised with how thorough they were with the entire process. Most companies would just send me a bunch of forms and ask me to sign them without really knowing what they are. However, this was not the case with Kenny. He walked me through the process step by step and answered all of my questions with honesty and compassion. He even walked me through the contract page by page to make sure I knew what I was signing up for. So far, I am really liking my experience with NDR.

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    StaffBilling

    Reviewed April 30, 2024

    A very good experience in such a difficult Time in our lives. We should not have to worry about paying a bill to a Corporation that extorts Cash Paper for your Life. So Thank the Man upstairs for National Debt Relief. Amen to The staff for very Hard work.

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    Customer ServiceStaff

    Reviewed April 30, 2024

    We had the best experience possible with Mike! He answered all my questions and gave me the answers easily! He called me back within a timely manner! We hope we are on the road to debt free because of mike's success in helping us! He walked us through with getting online account set up also!

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    Staff

    Reviewed April 30, 2024

    They have very good time management. They are very polite, very well organized, very thorough. Amazing service. Would recommend to anyone I know in a heart beat. Explained everything perfectly and I had no trouble understanding any of it and I usually have trouble understanding people. I REALLY do appreciate the service I got.

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    Staff

    Reviewed April 30, 2024

    Received extremely wonderful service from Ivori. She was very knowledgeable and spoke with confidence about NDR. She set me up on a program and I will be debt-free in less than 4 years. It feels like a thousand-pound weight has been lifted off my shoulders. While explaining all details of my program, she was very kind and courteous. Wonderful experience!!

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed April 30, 2024

    Antony was absolutely helpful, patient and kind. What an valuable employee to have. I do recommend National Debt Relief to any person who is going through hardship. I do now have peace of mind. I had an phone call appointment and he was right on time. I also appreciate that the payments were biweekly that makes it more affordable for my budget. Thank you.

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    PriceStaffBillingRates

    Reviewed April 30, 2024

    National Debt Relief came at the right time and helped me with my credit card debt. At 25% interest, I never could get the cards paid down. I was doing pretty good at paying them down until 2021 when everything got so expensive. They were very professional and efficient at getting the formalities completed.

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    StaffHonesty & Transparency

    Reviewed April 30, 2024

    Erick ** was very helpful in helping me understand the process and next steps. I honestly felt a weight lifted off my shoulders after speaking with him. Being stuck in CC debt for the last 7 years has been has stopped me from saving money but now I feel that I can finally save.

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    PriceStaff

    Reviewed April 30, 2024

    Well my agent Was Craig. Shout out to him for working with me and making everything happen and me understand what I was doing that would help me pay off my debt faster and spend less money. Craig was always respectful and also very knowledgeable about ways to lower my debt.

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    Staff

    Reviewed April 30, 2024

    Randy did an amazing job explaining me how the whole program works, the benefits I can get from joining this program too. When it comes to finances it can be difficult to understand some things but the way Randy explained to me made it so easy to understand.

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    StaffRates

    Reviewed April 30, 2024

    David did amazing. He helped me every step of the way and got me the best rate he could. He did amazing. If I could give 10 stars I would. Thank you guys so much. Sincerely my anxiety is down. Now I’m not so worried. Any questions I had he nailed it and went over everything thoroughly. Thank you guys again. It means the world that I can finally get out of this rut I’m in and be debt free by 2026. Thanks again

    Zak M.

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    Staff

    Reviewed April 30, 2024

    Mark **, was very kind and friendly. He was thoughtful understanding what I need to help my debt and I would recommend this to anyone who can’t get them self out of a bad debt situation. My questions and answers what met and I understood the regulations and what is require by me to succeed to pay off my debt.

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    Billing

    Reviewed April 29, 2024

    I signed up for NDR today. It was super easy and everything was explained thoroughly. My savings are significant and I feel as if a huge load has been taken away. I'm recently divorced and have been struggling to make ends meet. Due to only being able to make only minimum payments on my credit cards, I would have been paying a lot more and for a lot longer, but now I'm looking forward to my debt free future!

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    Staff

    Reviewed April 29, 2024

    The people I worked with were nice and very good at their profession, I would highly recommend if you're in need of help. I feel a lot of relief knowing they're handling my accounts actions now and I'm in good hands thanks to them. Thanks to the National Debt Relief program I will be saving a lot of money a month and I will be building my credit back as we as paying off my debts which is my goal.

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    PricePunctuality & SpeedStaff

    Reviewed April 29, 2024

    Devon Z was so thorough in explaining every detail of my plan to be debt to me. He patiently answered all my questions (trust me, I had lots) and openly went over all costs involved with the process. He definitely made me confident in my decision to move forward with a debt free life! Cannot wait to graduate! Thank you Devon!

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    Customer ServiceStaff

    Reviewed April 29, 2024

    Very professional, very compassionate. I would recommend him to all my friends. He stayed on the phone with me until I was able to ask all questions. He was very patient. I feel very well informed. He provided me with all phone numbers. I AM VERY HAPPY TO ENROLL IN YOUR PROGRAM.

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    Verified purchase

    Reviewed April 29, 2024

    Mike did a great job explaining how the program works, how long it would take to resolve my debt and how to shorten that time. He walked me through the entire setup process and I had zero questions at the end. I had no hesitation in signing up and I’m looking forward to getting started and working my way out of debt.

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    Staff

    Reviewed April 29, 2024

    I had the best experience and I would recommend this to anyone struggling on finances. He was very nice and pleasant. We had a few good laughs through this process. He explained everything and answered all questions I had. I could understand everything he explained so clearly. I am so glad I chose this.

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    Staff

    Reviewed April 29, 2024

    He was very professional, thorough, kind! I would refer anyone to him! He took his time and explained everything in detail. He made me feel excited about getting this ball rolling! He was awesome and very caring!! I’d give 10 stars if I could! Thank you guys for helping to give people second chances!

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    Staff

    Reviewed April 29, 2024

    I was very happy with Edriner. Today she walked me through the process and help me to understand what I was dealing with and she spent a lots of time with me to make sure I understood all about the program and for that I’m very grateful. Thank you Edriner very much.

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    Customer ServiceStaff

    Reviewed April 29, 2024

    Like a lot of people I was hesitant to make this important financial decision. However once I made the decision I felt confident that it was the right one. The process was clear, complete and I felt like there was a compassionate element too! After finishing the process my wife asked me how I felt about the decision. I said that I was confident it was the right decision, I believed it was thorough and the representative had compassionate responses to my inquiries.

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    StaffBilling

    Reviewed April 29, 2024

    These people are helping me out of these problems I'm in. Forever will be grateful for this life help. The breathing room is good and I can start saving again. The payment plans is doable and is a big relief. Would recommend to anyone who's in a pickle and wants to get full control again!

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    Customer ServiceCoveragePriceRefunds & PayoutsStaffBilling

    Reviewed April 29, 2024

    I ended up speaking with Michael and he was Very patient with me when going through all my information. After 2 hours on the phone He had gotten me in the program with a manageable payment. This program should get my debt paid up faster with less money out of pocket. I had lost my husband and then my fiancé, and then along came covid & hurricanes. My insurance company for my property only paid me @$2,000 on a repair that was appraised for @$6,000! I had to pay the balance out of my savings. So bad insurance and a disease put a tremendous amount of trying to pay with only my one income. This program is a blessing!!

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    Staff

    Reviewed April 29, 2024

    The person I had the pleasure of speaking with was very professional and friendly, caring and compassionate. These are amazing people who understand the hardships you're going through and genuinely want to help. They give you the tools you need to help with your debt and also explain things very well to ensure your understanding.

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    Customer ServiceStaff

    Reviewed April 29, 2024

    If you are like me, this is not a call that you want to make. It is a little embarrassing and hard to do. My "person"/representative made this very easy for me. No judgement. I am so glad I made the call. I do feel a little bit of stress relief now. I would highly recommend to anyone that feels they are "in over their head".

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2024

    Great customer service. Definitely recommend. They are willing to work with you and your availability. I was satisfied with Mark. Had the patience and was understanding. This company deserves a great review. Not many companies call at the time they say they will call but mark was on the dot and I value that because I run on a schedule and time wise is important to me.

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    StaffEase of Use

    Reviewed April 29, 2024

    Andre was very helpful. He made the program easy to navigate. He was able to help me with the worst of my debt. I was at a point where I saw no way out of my situation and now, even though it is not perfect, I can see a way back to financial security.

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    Staff

    Reviewed April 28, 2024

    I contacted this company because my friend recommended them based upon her experience. I just signed up with them yesterday and I can't believe how amazing the agent made that experience for me. She was very kind, patient, non-judgmental and so empathetic to my debt and income situations. I recommend them 100%.

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    Customer ServiceStaff

    Reviewed April 28, 2024

    Matt was patient, knowledgeable and courteous during my call. I felt he answered every question I had and was friendly and very informative so I am so glad he was the representative assigned to my call. I would definitely recommend the company based in my experience with him. I was calling for information but he was so helpful I did sign up.

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    Billing

    Reviewed April 28, 2024

    The amount of mental relief just having a plan in place is so much better than not. We were able to cut our payments in half and shorten the length of time we’d be paying by enrolling in the program. Hard time hit everyone from time to time. I wasn’t sure we’d even qualify, but we did.

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    Staff

    Reviewed April 28, 2024

    Thoroughly explained. Client experienced no hiccups during the discussion. NDR Representative was polite, professional, patient, and answered all questions asked of him so that the Client was able to complete the application process smoothly. Client would like to thank the Representative for putting her mind at ease during the application procession.

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    Customer Service

    Reviewed April 28, 2024

    My experience with Luca was absolutely phenomenal. Has great customer service. Articulate himself very well. I’m truly confident after ending my call with Luca that I am on my way to feeling financial freedom. He is a great asset to your company and incorporation. I appreciate all the support that I can get through this journey. My ultimo is to purchase a home for me and my family.

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    Staff

    Reviewed April 28, 2024

    While speaking with Starla she was able to get me set up with a plan to minimize debt. She was extremely helpful and very knowledgeable and pleasant. She made me feel at ease when speaking with her and is an outstanding representative and took time to explain everything and make sure that I understood.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2024

    Erick basically went over the application with me, he was courteous, patient, helpful and gave me a sense of peace. I am still waiting to see how this is going to turn out, hoping for the best. Trying to stay very positive, but it all seems great so far., Thank you.

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    Staff

    Reviewed April 28, 2024

    I am grateful to have had a great experience with Steve. I had doubts about applying for financial assistance, but Steve made me feel at ease. He was thorough with every step and made me feel supported through this journey. He explained the different options and what plans works best for my goal. Thank you Steve for helping me achieve financial freedom.

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    Customer ServiceStaffFollow-Through

    Reviewed April 28, 2024

    A very good experience. The woman I spoke with on the phone was very informative and helpful. She answered all my questions and thoroughly discussed National Debt Relief with me. She made me feel comfortable and confident with the idea of following through to work with National Debt Relief. When I got off the phone, I felt very good about my experience and my decision to be part of the program.

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    Customer ServiceStaffBillingLoan Process

    Reviewed April 28, 2024

    When I needed a company, National Debt Relief was one of the best decisions to make, and it was the best fit for me. My experience was great. I had to fill out paperwork, give them information with regard to all of my creditors that I took out loans and credit cards with, and they were able to negotiate that with me. The process was smooth. The quality of service was great. They were always in negotiation. They were able to work with my creditors and get all of my debt paid off, which is great. They were always in communication with me, and were very helpful along the way. I recommended them to my sister, so she is now part of the program.

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    Staff

    Reviewed April 28, 2024

    I spoke with Robert C. He was very professional and engaging. I appreciated his assistance. He explained to me how the program works, how much I would pay each month, and my expected date of completion of the program. He also informed me that I could cancel my enrollment in three days if I wanted to.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2024

    Everyone I dealt with were absolutely amazing and what an absolute relief for me in this hardship that I’m going through with the way, the economy is and struggling after moving from one state to a different. Thank you for all your help and thank you for all of the correspondence and information I needed for the whole process. It’s been a great experience and I can’t wait and all the money. I’m gonna save either way. I was gonna do my credit this way. At least everybody’s happy.

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    Customer ServiceTechStaff

    Reviewed April 27, 2024

    I really enjoyed how she explained everything very well and was really friendly and patient with me when I ask questions. I will totally recommend people about this program and most of all she emailed me the contract while still on the phone to make sure I got it then go over it with me.

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    Punctuality & SpeedStaff

    Reviewed April 27, 2024

    I forgot about this program a few months back. Then a friend who is in a similar situation brought it up. Did a quick Google search and was pleased with what I found. I decided to go with the program and signed up. Michael was very polite and knowledgeable. Walked me through the process and everything sounded good and looked liked a great path for me. I’m excited to start adding money to the saving and start the process. I feel relieved and hope that I will be in a better place moving forward. Thank you all.

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    Refunds & PayoutsBilling

    Reviewed April 27, 2024

    I have reached a situation with my debt that either I stop paying my debt or stop eating. This program is perfect for my survival. My monthly payment went from over $1;600 a month to $556 a month. My stress has gone and I know I will be okay. I just needed a way to stop digging my financial hole and this was the right decision for me.

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    Customer ServiceStaff

    Reviewed April 27, 2024

    I was satisfied with the way things were explained. Josh was very helpful and I'm glad I called. I would recommend National Debt Relief to everyone. They are very helpful and understanding. They are a great company to do business with. They work with you so that you are able to have some money for your every day living. I know it doesn't help on the credit score but I just got overwhelmed and I found that there is help for people like me. Things just get out of hand. National Debt Relief is there to help you.

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    StaffBilling

    Reviewed April 27, 2024

    Very professional and polite, my questions were well answered and explained to the best of my knowledge. Thank God they were able to help me and find the best plan to help with my credit card debt. I am very grateful that I could now be at peace because I found the best possible help for my debts. Thanks to the customer representative, Nathanael F. for the help. He was very friendly and professional. Thank you.

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    Customer ServiceStaff

    Reviewed April 27, 2024

    Mr. ** really went above and beyond to assist me through my entire process. I feel like I can begin to have peace of mind. Thank you so much. He was very detailed and made sure that all my questions were answered. He truly is a service first staff member. Not once did I feel like I was being judged. I would highly recommend NDR to all of my friends and family. All documents were explained to me with the utmost detail. At first I was embarrassed to call but I knew that my situation was bigger than me and I couldn't do it alone. I feel very supported now because I know that I have a dream team behind me.

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    Staff

    Reviewed April 27, 2024

    I had a great experience with National Debt Relief. Tiffany the one who helped me with the entire process was awesome. Super patient and guided me through all the steps and answered any questions I had throughout. Got me setup with their debt settlement program within an hour or two.

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    Staff

    Reviewed April 27, 2024

    Sean, my counselor, was very thorough. He calmly explained every step of the process. I am looking forward to restructuring and rebuilding my financial life and restoring some normalcy to my life. Having made some not so good financial decisions in my life I see this as a way to teach me better control and ability to make better financial decisions. I would recommend this to anyone needing financial debt help.

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    Punctuality & SpeedStaff

    Reviewed April 27, 2024

    This is going to be a life saver. It was a seamless process, and Debt Specialist Jordan was there for every step of the enrollment. After losing an excellent position as a result of Covid-19 fallout, and exhausting my savings, I was "behind the 8-ball" for 4 years going deeper and deeper into debt. My biggest regret was waiting so long to take advantage of the plan. I would highly recommend this program to anyone who is struggling with debt.

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    Punctuality & SpeedStaff

    Reviewed April 27, 2024

    Dave ** was very helpful and patient. He helped me with the process and waited patiently while I struggled with initials and signatures. The entire procedure was easier than I thought. I appreciated dealing with a company that didn't treat me like a stupid person to get myself into such a mess. Thank you.

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    Customer ServiceStaff

    Reviewed April 27, 2024

    From the initial telephone call from the C/S agent, (Jason); to signing all required documents, the process was seamless! Jason was both professional and polite, never demeaning during the call(s). Jason presented an outstanding knowledge base of the NDR product. Lastly, Jason was also respectful of my time during this process.

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    Staff

    Reviewed April 27, 2024

    This program was less difficult to enroll in than I thought it would be. My debt specialist Charles was very helpful and knowledgeable. Charles explained each step of the process thoroughly and was able to answer any questions that I had. I would recommend this program to anyone that is struggling with debt.

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    Staff

    Reviewed April 27, 2024

    I never ever thought something like this exist but it is true and I’ll pay exactly what I used. So I’m very grateful for all those who made this program to help people in the hard situations like my case. I’ll definitely recommend this program for anyone in the hard situation.

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    Staff

    Reviewed April 27, 2024

    The whole sign up process was very easy and the person was so helpful and knowledgeable. I was helped and guided through the whole process with ease and understanding. I feel this program will indeed help me get back to financial stability. I so glad I applied for the debt relief program.

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    Staff

    Reviewed April 27, 2024

    I was apprehensive making a search for a debt consolidation program, thinking I might not qualify. Was I blown away when Travis ** introduced himself from National Debt Relief. I felt the weight lifting off my shoulders as Travis walked me through the process. He was very thorough in explaining each step of the process. I am looking forward to the financial stability I am working towards. Thank you Travis and National Debt Relief!

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    Sales & MarketingOnline & AppMaintenanceStaffBillingRates

    Reviewed April 26, 2024

    Glad that they were patient with me. Haven’t even started payments yet but makes me feel comfortable knowing my debt will be taken care of. Ratings for this company looked promising. I like that I can see everything broken down in the app when I log in. Hoping this decision puts me back on track with finances.

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    Customer ServiceStaff

    Reviewed April 26, 2024

    Jeison did an amazing job explaining everything to me, even with me being nervous about taking this step he made sure to comfort me on this process. Jeison provided great customer service. He was super friendly and knowledgeable. I'm glad that he was able to help me. Looking forward to being debt-free.

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    Staff

    Reviewed April 26, 2024

    National Debt Relief was very helpful to get me set up to become debt-free. I would recommend them to someone who was looking to do the same. They took the time to explain everything and answered questions that I had. I feel this was the right thing for me and they were there to make it happen.

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    Customer ServiceStaff

    Reviewed April 26, 2024

    Raymond listened to me and answered all my questions. He was clear and very knowledgeable. He took his time to make sure I understood every documentation before signing. He was very patient with me even if I repeated the same question for my understanding. A friend gave me this number and I’m glad I called. Thank you again.

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    Contract & TermsStaff

    Reviewed April 26, 2024

    I had a very learning experience with NDR. I was given the proper information to help me continue my life going forward. I will breach my family and friends with my ongoing processing with my status for future referencing. It is great to know that there are benefits that is also included within the agreement that will keep me knowledgeable of keeping my credit as a proper level to stay financially set.

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    Customer ServiceStaff

    Reviewed April 26, 2024

    Chris helped me see a new way of taking care of my financial problem. He had a caring attitude and introduced me to NDR's positive outlook on any financial burden. Chris and I had a wonderful talk and I was finally able to have a good night's sleep. Thanks, Chris. Thanks, NDR.

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    Staff

    Reviewed April 26, 2024

    We had a great experience with the whole process and how patient the agent was. The agent spent a lot of time explaining how the process worked and what to expect. We did ask questions and they were answered right away. The whole process was quite easy. The agent did put us at ease with the whole process.

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    PriceLoan ProcessRates

    Reviewed April 26, 2024

    They have 2 programs. With one, they make you default on your existing debt and it trashes your credit. The other is a very high interest loan for several years. I wasn't approved for the $8200 loan. My credit score is almost 700. Probably a good thing, because I would have paid over $12,000 back. Was looking at $333/month for 36 months, or $470/month for 24 months. Having control over people's bank account for several years is scary. So, review all your options first.

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    Staff

    Reviewed April 26, 2024

    Conia ** did an excellent job!!! He was very precise in his delivery and provided great instruction that led to a successful application and approval. He explained everything thoroughly and provided a worthwhile experience. Although the process was long, he took his time and made sure I had a great understanding of the program, its benefits, and my responsibility.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 26, 2024

    I had apprehension on the whole process going in. My agent was super friendly, empathetic and able to make everything easily understandable. He was also available for follow up questions and additional help every step through which made it all way more comfortable. I really appreciated him going above and beyond and being able to work around my schedule and being available. I would recommend this service and company to anyone looking for some debt relief help.

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    Customer ServiceStaff

    Reviewed April 26, 2024

    Luis was amazing and relatable with so much empathy. I’m new to credit information and Luis made it so much easier. Hopefully I can only call him. He’s truly amazing and calm and just patient. I do hope you look into how he works because people like him deserves recognition and appreciation. Luis you the man! Thanks for helping and explaining and just conducting yourself so well. I’m happy you helped me. Thanks so much.

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    Customer ServiceStaff

    Reviewed April 26, 2024

    I recently enrolled with National Debt Relief to help resolve my debt and I cannot believe how easy the process was, thanks to Nancy. She was extremely personable and a great listener. I felt as if she cared about me and my family and truly wanted to help me. She was a 10/10 in customer service. Hoping the process continues to be so smooth. I feel a a sense of accomplishment and a huge amount of stress has been lifted. Thank you for being so easy to work with and most important of Hope being so personable and professional.

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    Staff

    Reviewed April 26, 2024

    Our representative was extremely friendly, empathetic, and helpful. She used humor in the right places and sympathy as well. She took the time to help us, was very knowledgeable, and answered all our questions. I would absolutely work with her again. She made our experience positive and she really helped us get back on our feet.

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    Staff

    Reviewed April 26, 2024

    I had been struggling with a decision to get help with debt. I feel such a relief right now I hadn't felt in years. Very professional, so kind. Very efficient. Thank you Caleb for explaining everything to us so clearly and easing our minds. I'm looking forward to sleeping better at nights. I will certainly let anyone I know that has debt that is keeping them up at night about y'all.

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    PriceRefunds & PayoutsStaffBilling

    Reviewed April 26, 2024

    My counselor has been so encouraging and supporting in what has been a difficult time for me. I was already stretched financially after expensive home repairs and other issues when I got laid off. After months of job searching I was out of savings and struggling to pay my bills. My counselor has been encouraging about the job search while being supportive and helping me plan a resolution for the financial issues I am facing.

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    Staff

    Reviewed April 26, 2024

    My experience with Mia was excellent. She went about and beyond to make contact with me and to see that I thoroughly understood the process and the offerings of the program. She was very thorough and knowledgeable about program and I was only able to get qualified with her assistance.

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    Staff

    Reviewed April 25, 2024

    It is a frightening process to go through with a lot of unknowns and anxiety. I can’t be 100% sure that I made the right decision but here we are. Jerry ** was very helpful and answered let many questions thoroughly. I hope this solution to unsustainable debt is as good as he indicated.

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    Customer Service

    Reviewed April 25, 2024

    My situation was getting worse by the week, I finally took a deep breath and finally made the call to these guys!! Should have done this years ago.. It has been the easiest experience with them. I spent a long time scared and not knowing where to turn to. I would see the commercials for National Debt Relief, but how do you really know right! Anyways, Angelica was an absolute delight and she made me feel so much better and I'm so excited for the next steps of being debt free!!

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    Customer ServiceStaff

    Reviewed April 25, 2024

    I was nervous to call and find out how this program works and I finally did and Amber helped me, she was so patient and knowledgeable and made sure I understood everything and how it works. She took her time to make sure I was clear on everything. Thankful for her.

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    Sales & MarketingStaff

    Reviewed April 25, 2024

    Beverley ** was great at explaining everything. Very patient and knowledgeable. She went through all the process with me. I was very afraid that this could be a scam but she explained everything in detail to reduce my anxiety. This is new to me and can not afford a scam.

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    Staff

    Reviewed April 25, 2024

    He helped me by explaining different ways to relieve me of my debts. I appreciate the way he took his time and answer my questions. Gave me the right suggestion. Now I have a solution to my debt. Very happy with my situation now making me clear my debts in less time.

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    StaffBilling

    Reviewed April 25, 2024

    Andre was great. He took care of all my needs. Highly recommend. They cut my payments by more than half with a savings of more than 300 dollars. Andre answered all of my questions. He is very knowledgeable and made me very comfortable. I couldn't have asked for more. Thank you very much.

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    Staff

    Reviewed April 25, 2024

    Everything with me is quite complicated and Jason ** was very detailed and present about my concerns and what would be best for me to continue! Very patient, informative, and kind! I had waves of relief after we found the best strategy to get me back on track! I am very thankful!

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed April 25, 2024

    I was at my wits-ends before calling National Debt Relief. After talking with an agent, and explaining my problem with the last company who was suppose to be helping me with my debt, I felt reassured that they were going to help me. I feel like I can better plan how to set up my deposits and pay my other bills.

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    StaffBilling

    Reviewed April 25, 2024

    I was pleased to have reached out to National Debt Relief. Veronica was patient with me and explained things to me that I was not aware of, wonderful person. So grateful I will be able to meet my payments and move forward. Thank you national debt. Looking forward to brighter days.

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    Staff

    Reviewed April 25, 2024

    I found out they are very kind and friendly people to deal with. And they will help you if they can which they will find a way to help you. I found out they are the kindness staff to talk with. They treat you with respect and will answer any question you have and answer with modest and kindness.

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    Staff

    Reviewed April 25, 2024

    I am very happy with this company. They have helped me to see the light at the end of the tunnel. It's no longer an oncoming train. The people I have dealt with have been so nice and helpful. They are not judgmental and just want to make my life easier. My settlement offers were better than I could have wished for, but certainly what I needed. Thank you NDR.

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    Staff

    Reviewed April 25, 2024

    It was an amazing experience speaking with Makayla **. She was a great help and highly professional in answering all my questions. She was able to explain all the necessary step needed in getting my debt conslidated. I feel more relax knowing that I can have my debt paid faster.

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    Customer ServiceStaff

    Reviewed April 25, 2024

    The agent was very patient and understanding. He did not make me feel ashamed for asking for help. Truly a blessing. They helped me get signed up and started in the program in one call. I highly recommend them to anyone struggling with unsecured debt. They created a plan that is saving me tens of thousands of dollars. I will be debt free in just 42 months.

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    Staff

    Reviewed April 25, 2024

    Sheena ** was the debt specialist who explained everything to me so I can understand the program. She was very nice. She walked me through the pages and taught me how to sign. Something I didn't know how to do. She is the best and she was very patient and amazing.

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    Reviewed April 25, 2024

    I hope and pray this goes the way it suppose to because this is what I needed to take control over my finances! I wish there were more I could place on my list or you could research for other companies that we would be unsure about! Thank you Brian!

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    StaffBilling

    Reviewed April 24, 2024

    Consolidating credit card debt and counseling for future control. This company has been very professional and clear on how everything works and how long it works. Everything was described and verified. The representative we are working with has been very friendly and supportive while also very understanding and helpful. They make their money by getting the best settlement for you.

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    Staff

    Reviewed April 24, 2024

    The experience with Erica ** was a relief from where I was drowning. I'm widowed and I was drowning in debt and Erica was way and beyond to help me and explaining everything I need to know. She make my day today. Thank you so much for your Help Erica. God Bless you dear.

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    Punctuality & SpeedStaff

    Reviewed April 24, 2024

    Helped and was patient with every aspect of setting up my process. He gave me lots of helpful tips to handle my situation and I feel very comfortable. We have a good plan set up. He also answered any questions I had and worked with my busy schedule throughout the entire process.

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    Reviewed April 24, 2024

    I had a wonderful experience with David. He answered all of my questions and lead me in the direction that got me my best option for debt relief. I have experienced multiple years of financial hardship and this being my last resort was the best experience I could have asked for.

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    Customer ServiceStaffBilling

    Reviewed April 24, 2024

    Justin was wonderful and so understanding but that you heard it in how he presented himself on the phone that he cares. I have hit the end of the road or brick wall to where I've put off taking care of myself, I didn't think there was an end to the debt as the medical bills come in and they will continue to come in until we have answers. Calling NDR was the right choice but getting Justin made the process so easy that it lifted all the weight off a bit to that I can see an end. Thank you for taking the time but for caring, no judgement. Life happens and I appreciate you for having the right people for you to take care of those that just need a little help.

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    Staff

    Reviewed April 24, 2024

    Derek was patient and kind. He answered all of my questions and explained everything thoroughly. He walked me through each step of the process which I appreciated very much. He was also very personable which made me more comfortable with my situation. I hope to not have to do this again in the future but if I did I would contact National Debt Relief.

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    Billing

    Reviewed April 24, 2024

    They will work with the credit card companies to get you out of debt! Pretty straightforward and their fees are reasonable. Their system worked very easily to pull up all of my accounts so it really did not take much work on my end. Just getting started with the process but so far so good and hopeful to be out of debt, I will likely increase my payments once I get into a routine.

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    Punctuality & SpeedStaff

    Reviewed April 24, 2024

    Very impressive company and the process was so quick and productive. I was very hesitant to contact the company due to my embarrassment, but my agent Kevin made me feel like I was going to be able to make positive changes in my life as a result of signing up for the program.

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    Staff

    Reviewed April 24, 2024

    My agent was very helpful and super compassionate. She made sure to exhaust all options and she came up with the best options for me. She explained everything thoroughly and took time to make sure I understood everything. She made me feel very hopeful of a successful completion of my program.

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    Billing

    Reviewed April 24, 2024

    After months of debating if I should throw myself a lifeline I reached out to 6 different debt relief organizations then chose National Debt Relief. They have the negotiating power with the credit card companies but also gave me the best terms and conditions. If you are struggling with paying just the minimum balance you should consider National Debt Relief.

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    Customer ServiceStaff

    Reviewed April 24, 2024

    Alex was very informative, telling me pros and cons of various plans, and assisting me in signing up so I can get past this bad stretch and start over. We spent nearly two hours on the phone in this process, and he was incredibly patient, kind, and professional. I would recommend this service to anyone who needed it.

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    Staff

    Reviewed April 24, 2024

    Janette was very helpful and answered all my questions and concerns. It was my first time using a service like that and I’m extremely satisfied with the help I got. The rules are easy to follow and gonna help me to deal with my debt much more efficiently. Thank you.

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    Punctuality & SpeedStaff

    Reviewed April 24, 2024

    I worked with Brett and he was so awesome and easy and good at explaining everything!!! I’m so excited for this program and it will change my life. I also appreciated how kind he was and personable. Highly recommend him! I can’t wait to be debt free and move forward in life. I feel free already because I have a plan in place.

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    Staff

    Reviewed April 24, 2024

    I was very confident from beginning to end of my experience getting in order with my unwanted debt. Jay ** my debt specialist was so helpful. She is very caring and concerned to help guide clients to get in order with their debt. I definitely will recommend National Debt Relief to anyone I know with debt situations and definitely will point them to Jay **. She's the best!!!

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    Punctuality & SpeedStaff

    Reviewed April 23, 2024

    Mark ** was so helpful and very patient with me. He was always on top of everything. I can’t wait to complete the program and be debt free. And finally get my finances together and my credit to where it should be. It’s never too late to start over for the better.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 23, 2024

    LesLey ** was so helpful and got me options quickly to help me in my debt relief! I felt assured that I was on my way to setting my credit goals after our initial phone call. Only 30 minutes later, he had a plan laid out for me to regain control of my future!

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    StaffBilling

    Reviewed April 23, 2024

    I had a great experience with Fernando **. He was very warm and welcoming. He was also very thoroughly and took his time when explaining how the program works and made it easy to understand. He answered all the questions. I would not hesitate referring Mr. ** to friends who need assistance with their credit bills.

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    Staff

    Reviewed April 23, 2024

    My experience was great. Frankie explained everything. I was scared to go through this but he made me feel relieved that I’m taking this step. Didn’t make me feel judge at all. Actually showed empathy and understanding. The second guy that helped me briefly at the end, was amazing as well. Very nice. Didn’t get his name but he was great. The second guys helped me finish the legal security paper work.

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    Staff

    Reviewed April 23, 2024

    My representative was so kind, non-judgmental, understanding and informative. She worked with me to get the best deal for myself and my family to get us back on track. I am so grateful and I am looking forward to working with NDR. I'm looking forward to a new life and being debt free.

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    Staff

    Reviewed April 23, 2024

    Your representative (Eli **) did a great job telling us how National Debt Relief will help us get out of debt and save us a lot of money. Eli walked us through the process of enrolling and answered all our questions. My wife and I felt very comfortable talking with Eli. Thank you very much.

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    Staff

    Reviewed April 23, 2024

    My wife and I just set-up a NDR program with Jacob **, which he was excellent to work with. He made the process very easy to enroll into the program, as well as explaining everything to us so we felt very comfortable starting the program. Jacob and NDR exceeded expectations!

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    Customer ServiceStaff

    Reviewed April 23, 2024

    Ky was wonderful and you all are lucky to have him. He explained everything so well and had great manners. He was friendly and kind. I have never experienced such amazing customer service before today. I do Thank you for all of your help. You and your company are greatly appreciated.

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    Staff

    Reviewed April 23, 2024

    When I contacted NDR for help consolidating my debt Eli was very helpful. He explained to me in detail how the system works and what to expect from NDR. I really appreciate all the information I received from Eli. Did not realize how much help I would receive with my debt. I'm glad that I can recover from this in the near future.

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    Punctuality & SpeedStaff

    Reviewed April 23, 2024

    Certified Debt Specialist Katie ** helped eliminate my stress by informing me about the National Debt Consolidation Program with ease and now I'm a client to help get out of debt sooner. Katie is professional, effective, and knowledgeable about the National Debt Consolidation Company. I couldn't believe after speaking with Katie, my financial burden was lifted. I didn't feel the weight on my shoulders. I signed up for debt consolidation to pay off my accounts sooner rather than later.

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    Customer ServiceStaff

    Reviewed April 23, 2024

    Mr. ** was very knowledgeable about giving his advice and providing with phone numbers and topics you may need for future reference. He review the information along with myself. And asked if I had questions. He was patient and understanding to what I had to say. Will definitely recommend anyone going through a tough time getting back up. Thank you Mr **.

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    Price

    Reviewed April 23, 2024

    My experience Krystin was incredible. She took time to go step by step with me to ensure I was aware of all options available to me. Once we chose the best one, she reviewed what it would look like in terms of cost, timeline, and comfort. Discussed the value and goal of paying off this debt and increasing cash flow to reach my financial goals in life.

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    Customer ServiceStaffFollow-Through

    Reviewed April 23, 2024

    This company does what they say. They make it simple and painless. They likely saved us from bankruptcy, I incurred massive medical and tax debt. They likely saved us from having to declare bankruptcy. The customer service was outstanding. They understood our problem and offered the kind of solution we needed. It radically reduced our monthly expense so we can now pay those debt as we also eliminate our revolving debt.

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    Customer ServiceTechBillingLoan ProcessHonesty & Transparency

    Reviewed April 23, 2024

    After looking on BBB, I found that National Debt Relief was list as #1. I immediately called. Once I started talking to my counselor I realized I had finally found a company that was being upfront about everything from their fees to how much I would be paying and for how long. They were honest about my credit, my accounts, what they could and couldn’t pay. I was breathing a sigh of relief as my one payment to them was less than one loan payment that would go about the same amount of time not counting my 30,000 plus in credit card debt. I had not missed a payment yet but I was not able to sleep because my income had dropped 50,000 in one weekend. I am so thankful for National Debt Relief. Now I have 1 payment I can actually afford.

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    Punctuality & SpeedBilling

    Reviewed April 22, 2024

    Jericho gave me a second wind in my life in doing what he does best. I recommend him in the future to anyone who has had a turnaround in their life!! It not like me to struggle and be late on payments but with the unfortunate job lose and starting over at a almost ten dollar hour less income it’s difficult to keep up and not get behind with late fees and other expenses that really affect you negatively but I wanted to say a few words on his behalf and thank you for being there for me!!! God Bless.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 22, 2024

    I was literally at the end of my rope, and stressed to the max over my credit card debt. This was caused by my business nearly failing in 2023, due to the bad economy. (After 45 Years). I called National Debt Relief, and talked to Christine **. Christine immediately worked to figure out the best solution for my debt situation. Christine worked tirelessly to explain the program to me, and make it very easy for me to understand. It was fast, straightforward, and very well done. Suddenly I realized that there was light at the end of the debt tunnel! Thank you so much National Debt Relief, and Christine **!! I totally recommend these folks for anyone needing help with your finances.... You will not be disappointed.

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    PriceStaff

    Reviewed April 22, 2024

    My experience was so informative and John made it easy to understand. Took his time and answered all my questions. I wasn't sure if consolidating was the way to go. My father had a bad experience with it. But after my initial conversation with John, I felt confident in working with National Debt Relief. There is a fee, but I believe it is worth not having all the stress and sleepless nights.

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    Staff

    Reviewed April 22, 2024

    I had lots of questions and they answered all. I was very thankful for that. Even if I do not use them I was glad to have the option to. William was very nice and easy to work with. Thank you for all the help! I might use it in the future I thanks.

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    Customer ServiceCoverageStaff

    Reviewed April 22, 2024

    Lamar was great and thorough and helped cover all aspects through the process of getting things started. Any and all questions got answered and also made sure I understood with follow up questions I had. Worked in timely manner since I was working at the time but wanted to make sure we covered it all. I really appreciate the time and help!

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    Staff

    Reviewed April 22, 2024

    Michael provide a comfort zone by answering questions and helping me see the challenges that I faced. He also provided me with information that help me step out of my comfort zone and away from the routine mess I had myself in. I appreciate Michael for helping work toward financial freedom!

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    Staff

    Reviewed April 22, 2024

    Extremely knowledgeable. Answered all questions. He made sure I understood the value of the program. He took his time explaining the program. He went over my finances, my credit report. He made sure everything was accounted for. He explained that I have 6 months to add additional accounts if I forgot any.

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    StaffBilling

    Reviewed April 22, 2024

    Having recently become financially overwhelmed; I applied for help for credit card debt assistance. I was assisted by a very kind and patient agent named Eric L. My application was accepted and an account was created in my name in a very short while. I am beyond grateful. This program will allow me to become solvent and pay off my debt in a much shorter time period and has relieved a terrible stress and feeling of shame over not being able to meet my obligations!

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    Punctuality & SpeedStaff

    Reviewed April 22, 2024

    Amazing energy, very helpful, thank you Mason for your patience! He was very knowledgeable and had amazing vocabulary, Mason was also super patient and all around really great. I was able to get quick and easy assistance, thanks to Mason! Mason at National Debt Relief was super informative, knew what he was talking about, and was patient in explaining any questions I did have!

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    Punctuality & SpeedStaff

    Reviewed April 22, 2024

    The company was great helping me get set up to get my finances back on track. The person I talked with was great and explained everything in great detail. The process was very quick signing up and getting everything signed and started. I would recommend this to anybody who is having trouble getting out of debt.

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    Staff

    Reviewed April 22, 2024

    Great place! They was so nice and understanding about my issues. They looked at different angles to make sure I was getting the best option for my issues. I felt like this place really wanted what was best for me. I felt like my situation was not ever going to get better. After talking to this place, I felt like there was hope.

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    Staff

    Reviewed April 21, 2024

    Mr. Chris ** was my branch to help me reach our goals, he explained every step of our process, to help us achieve the best possible results. We are proud to have reach out to this company, but what makes a great company is people like Mr. **. We blessed to have someone like him, to take out the time to explain in detail.

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    Staff

    Reviewed April 21, 2024

    Kimberly ** made this whole experience painless and easy enough to understand. She walked me through the whole thing and answered all of my questions. She was the absolute best. The program was easy to understand and fair. I will and would recommend Debt Relief to anyone who is going through a hard time.

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    Reviewed April 21, 2024

    It's very satisfying to know that I have a great team behind me. I am looking forward to be debt free. Thanks so much for the opportunity to be get free from some of the pressure. There has a lot of potential choices. This seems to be the best choice. I know this will not be easy. But I am ready for this. Thanks.

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    Customer ServiceStaff

    Reviewed April 21, 2024

    I had Jason ** as the one assisting me through the process, and it went as smooth as could be. He also had amazing customer service and was very personable. Definitely one of the best experiences I've had when dealing with a business over the phone. Would definitely recommend to a friend who needs this service.

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    Staff

    Reviewed April 21, 2024

    Had an amazing experience with National Debt Relief because of Gigi. She made me feel human, whereas other debt options felt so robotic. Gigi was open to answering all my endless questions and made sure I was comfortable before moving on to the other sections. Her patience and understanding made this process effortless!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 21, 2024

    I am excited to work with National Debt Relief to clear up some of my debt. I spoke with Lucas on the phone and he was very kind and explain things if needed. It was a quick and easy process. I’m looking forward to working with you until my debts are cleared, thank you for everything.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 21, 2024

    GREAT SERVICE!! VERY KNOWLEDGEABLE AND EXTREMELY UNDERSTANDING OF MY SITUATION. Fully described and explained how much I will be saving and how fast I can get my situation done and over with. Less out of my pocket and more in my pocket in shorter words. Something I'm very much looking forward to.

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    Staff

    Reviewed April 21, 2024

    Alex took the time and effort to explain everything to me. I did ask many questions and he answered them as professional that he could… I would highly recommend the service to any of my friends or family. It was a great experience, thank you.. Not sure what else to say, but it was overall a great experience speaking with Alex in regarding my situation.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed April 21, 2024

    I can not say enough good things at this moment in time. After having a major breakdown yesterday regarding money and my debts, I decided enough was enough and woke up today ready to look into options. I was scrolling social media while at work, which was one of the many extra shifts I have been picking up just to try to make ends meet, and came across an ad for NDR. I decided what the heck and filled out my information. It was a Sunday, and 20 minutes later I received a call that left me feeling like I could finally breathe. We talked through all of my options and I was approved for help. Listening to the information and the possibilities if I didn't go for this just made me sick. I was so happy when I got off the phone knowing that I may actually be getting somewhere with my life. An hour long phone call was all it took to help me breathe a bit. So thankful for coming across the ad and for once in many years, I am excited for the future.

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    StaffRates

    Reviewed April 21, 2024

    Very grateful for Dewaldy's attention, she is a very kind and patient person and interested in helping to explain well the doubts I had. And of course very grateful to National Debt Relief for this opportunity that it has given me to be able to solve this debt, I am truly happy and very grateful.

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    Staff

    Reviewed April 21, 2024

    Pedro is very helpful. He explained everything very clearly, went over each item, answered all my questions and made me feel at ease, help me make the right choice and living forward. Yes I would recommend to other people and I know that are in the same position as I am.

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    Customer ServiceStaffFollow-Through

    Reviewed April 20, 2024

    The enrollment and first start was excellent, now we need to know the next steps towards credit balance relief as they promised. I understood all the process we need to go thru. I have all information ready to be used for this process and phone numbers and Internet site, also pdf documentation where explain all. The first person verbally in My language (Spanish) explains all very accurate and when I read the documentation all are set, the documentation supports all we talked about and has all we need to use for future if need it. Let's see ahead. For the start enrollment all is excellent and seems all will be as promised.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2024

    Trae was very helpful and patient, he worked with me and my wife to help us through the process, and made the process easy to understand. I felt like he wanted to help us succeed, he was prompt with his call backs and answered every question I had. He helped me feel comfortable with the process.

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    PriceStaffBilling

    Reviewed April 20, 2024

    Mr Raymond ** was very helpful, polite, friendly, patient. He explained everything about company and what I was being offered. He read all the rules before I signed everything. This is really savings my life. Because I paid bills on time but trying to help my children and granddaughter. I had to retire, everything got expensive. I need this help. Thanks.

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    Punctuality & SpeedStaffTransparency

    Reviewed April 20, 2024

    Your agent provided exemplary assistance, demonstrating transparency and profound knowledge throughout our interactions. I am sincerely grateful for their support and expertise. Despite the late hour, their patience, empathy, and sympathy towards my concerns were commendable, easing my worries and making the process smoother. Their dedication to assisting me, even during non-traditional hours, underscores their commitment to customer satisfaction.

    I'm truly glad to have them as my agent and believe that choosing their services over filing a Chapter 13 was the right decision. Their guidance and professionalism have instilled confidence in me regarding the path forward. I'm confident that with their continued support, I'll be able to navigate any challenges that may arise with assurance and peace of mind. Their commitment to excellence and genuine care for their clients set a standard of service that is truly commendable. Thank you for providing such outstanding support and guidance throughout this process.

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    Customer ServiceStaff

    Reviewed April 20, 2024

    I was told by my brother that I could get some help, so I called. The gentleman explained step by step the process and asked if there were any questions along the way. He was very patient and understanding. He was knowledgeable when I asked about different scenarios. I would recommend this company to anyone that needs this kind of help!

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    Staff

    Reviewed April 20, 2024

    They were super helpful and my anxiety has dropped due to the wonderful attention to detail and help I received. The person I spoke with was super professional and very empathetic to my issues. And was very willing to help and get me where I was trying to get with figuring out my financial issues.

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    Customer ServiceTechStaff

    Reviewed April 20, 2024

    I'm so happy and satisfied with getting approved with NDR. Living paycheck to paycheck and struggling with it has been so stressful. Words can't express what a relief I can finally rest knowing that I'm going to be ok now. My specialist Ron **. Help me understand my contract and step by step the whole way. The end of my call with him left a smile on my face and the pressure off my shoulders..I should had done this a long time ago. Thank you NDR.

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    Punctuality & SpeedStaff

    Reviewed April 20, 2024

    NDR. Eric was easy to talk to. I feel so relieved, after getting set up with NDR, I slept all night. No more stress and anxiety. 2019 I lost my husband, 2020 COVID hit us all hard. NDR is wonderful. I thank God for their help. Eric helped me through the application process, very easy, quickly qualified. I wish I started with NDR, Sooner. I look forward to becoming debt free. It's nice to get a big breath of relief. No more stress. Thank you Eric.

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    Staff

    Reviewed April 20, 2024

    My experience with NDR was amazing. At first I was skeptical, but after Chris ** explained everything to me in detail and told me that if I wasn’t sure about taking this 1st step then I don’t have to. I’m glad that I continued on with the process. I’m looking forward to becoming debt free!

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    Staff

    Reviewed April 20, 2024

    Had a good experience. Was very nice and helpful. Walked me thru the process very patiently. Answered All my questions and helped go thru it all very professionally. Will help my anxiety and give me some relief. Been struggling with what to do. Now will be able to get back on track from now on. Cards going in trash.

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    Staff

    Reviewed April 20, 2024

    It was such an amazing and easy process to get started. I'm feeling much more confident about my financial future! The person who helped to onboard me did an exceptional job, was compassionate and kind, and I'm eager to see the results. For anyone looking to get out of debt, but feeling like they're stuck between a rock & a hard place with their creditors, I recommend this service!

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    Staff

    Reviewed April 20, 2024

    Imani was so helpful, kind, knowledgeable and compassionate. I was fearful but understand the process, made a good choice over bankruptcy, it will be fine! I was embarrassed that I was in such a plight, she helped me with that! Tried living on my cards after divorce, ugly. But I’m on the road to recovery. Thank you Imani!

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    Staff

    Reviewed April 20, 2024

    My experience was great. My consultant was super helpful and patient with me. He walked me through all the steps and made sure I understood everything that was required out of me. He was super understanding and made sure that I was to succeed in the future. I didn’t feel any pressure in enrolling in the program and made sure that if I felt like it was something I didn’t want to do that I was able to cancel. Thank you for such a great experience.

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    Staff

    Reviewed April 20, 2024

    I really enjoyed the conversations I had with my Rep. He was very knowledgeable and helpful. He answered all the questions my wife and I had that put our minds at ease. Would definitely recommend this service to anyone in financial hardship. I would definitely recommend this service to my friends.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2024

    Had high anxiety before calling National Debt Relief. Calling them has given me assurance and relief from in being in a bad situation to a feeling of a burden off of my shoulders. All the people I was in contact gave me the empathy and confidence needed to take that first step!!! Timothy ** was not only all of the above but much more!!! He was very professional in every way and any concerns and questions were answered in a prompt and reputable manner. I would recommend this program to anyone looking for an opportunity to take that first step!!!!

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    Honesty & Transparency

    Reviewed April 20, 2024

    Since I just started the program. I am not qualified to judge anything right now, but I am starting to feel like I can breathe again. Thank you Darwin! I will write another review in a couple of months. I really wish I did not have to do this, but my only other option is bankruptcy. I think National Debt Relief is a better option. I am naturally skeptical so I will have to be honest and withhold judgment. We shall see.

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    Staff

    Reviewed April 19, 2024

    I’ve had nothing but positive experiences with National Debt Relief. Every person I have spoken with has been kind, helpful, understanding and informative. And most of all, respectful. They explained all my options to me and assisted me in deciding what would be best for my situation. I would recommend this program to anyone who is over their head in debt. You’ll be glad you did.

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    Punctuality & SpeedStaff

    Reviewed April 19, 2024

    The process to start was quick and easy. The team stayed in touch with me the entire way and answered all of my questions. I can always get in touch with someone if I have questions. This is the real deal as they work with your creditors and reduce what you owe, sometimes it is shocking just how much they can settle for.

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    Punctuality & SpeedStaff

    Reviewed April 19, 2024

    The whole experience was quick and easy to understand. I was walked through all the paperwork and explained all matters at every step of the way. I highly recommend this service. I am a man of few words but I would like to express my gratitude. Getting out of debt will contribute to lowering my stress level and my overall health

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    Price

    Reviewed April 19, 2024

    They have been great working with me. I'm on a very small budget and I have been able to change the amount I pay in accordance with the budget I have. I'm currently struggling due to the cost of living and they have been great working with me. I like how they are finding all of my debts and working on settlements to make it easier for me to get out of debt.

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    Staff

    Reviewed April 19, 2024

    Raul was fantastic, professional, extremely understanding, and thorough in explaining the process to me despite my current financial situation. He was patient, encouraging, and understanding in giving me tips and insights into the process and how National Debt Relief can help me. This has been an absolute financial burden that has been lifted off my shoulders on my way to financial stability. Thank you National Debt Relief. Your services are much needed now!

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    StaffHonesty & Transparency

    Reviewed April 19, 2024

    I put off looking into debt relief options for a long time because I felt ashamed (which I know is unnecessary). Everyone I spoke to at NDR was kind, reassuring, professional, and helpful, and by the end of the conversation I felt much better and more confident that I was making the right choice. I honestly wish I had signed up sooner!

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    Punctuality & SpeedStaff

    Reviewed April 19, 2024

    They were very helpful in explaining the program to me and asked if I had any questions. They were very pleasant and took their time as we were going over the program. I felt comfortable and relieved when we done. I would highly recommend National Debt Relief to any one who needs help.

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    Customer ServiceStaff

    Reviewed April 19, 2024

    The representative that assisted with me was very kind and very understanding of my situation. Any questions I had he made sure to answer them in a way so I can understand. Nothing was left unsaid. The customer service at NDR is unmatched, the best customer service I’ve ever encountered, I’m excited for my journey with NDR

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    Staff

    Reviewed April 19, 2024

    Jackson made this entire nightmare end. We were talked to with a calm respectful voice and he reassured he would be there with any steps and questions we may have along the way. Ours was not the easiest to work through but he made it happen. So thankful we were able to be helped and can breathe and sleep once again. Quality of life just went up due to the wonderful program. Now we have also received some tools so this will never happen again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 19, 2024

    I had a wonderful experience with the customer service provided by Peniel **. Initially, I reached out due to a number of uncertainties I needed to clarify. Not only did he responded quickly, but also exuded a warm and friendly demeanor thought our interaction, which made the entire process feel incredible smooth and hassle-free. The excellent service I received significantly contributed to my positive view of the company. It's rare to encounter such as dedicated and helpful individual. I would without hesitation recommend this service to friends and family, knowing they will be in capable hands.

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    Customer ServiceStaff

    Reviewed April 19, 2024

    Perfect service. I’m so happy to talk to Chris. He did a great job, also he was so kind and He was perfect at explaining, I really appreciate him and that program is so helpful to me, I’m so happy to get on a call, Chris when you read this text you are perfectly awesome.

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    StaffBilling

    Reviewed April 19, 2024

    I talked with Dana who was the right person at the right time. She was very patient and attentive to my needs. I will forever be thankful for connecting with her and the payment plan she helped customize to my needs. It is a very humbling and scary conversation to seek help with finances that have been drowning me in the face of changed circumstances. Dana felt more like a counselor than a debt specialist. 10/10 service!

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    Customer ServiceStaff

    Reviewed April 18, 2024

    My goodness what a wonderful experience I had with Thomas. I was nervous calling and asking for help, but Thomas made me feel at ease. He was kind, polite and a kind soul to work with. Ask for Thomas, he will understand and not pass judgement. Thank you so much.

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    Staff

    Reviewed April 18, 2024

    Robin was very kind and helpful as she set everything up for me. I’m very pleased with how thorough she was to explain everything to me and to make sure I was understanding it all. She made the process very easy and was effective to get us to the rest of our day without feeling rushed. I’m excited for this journey.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed April 18, 2024

    I got an excellent representative her name was Yessenia **. She was such a blessing to me her ext is I think **. She was very attentive and sweet. She broke everything down to the T and if I had any questions or concerns she was address it and she got me approved as well. She call me back like she said she was. Very, very thankful for her honestly

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    Staff

    Reviewed April 18, 2024

    Being an educated person, I would make reasonable/beneficial choices financially. No one has control of the economy and how it affects each of us. TO make better choices, it is important to do it with a reliable company. Extensive preparation and the willingness to open up to strangers was difficult. Keenan was committed and thorough. His humor was appreciated.

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    Customer ServiceStaff

    Reviewed April 18, 2024

    Jenni was AWESOME and walked me through the entire process. She was really easy to talk to and made me feel confident moving forward. I appreciated her flexibility and follow up because I’m busy and all over the place. A+!! I’m looking forward to what this program will be able to help me with.

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    Staff

    Reviewed April 18, 2024

    Tee was my representative and he was so kind, comforting and easy to speak to. He was very knowledgeable and made me feel confident in the decision that I made. I appreciate him walking me through the whole process and being there for me every step of the way. Thank you so much Tee.

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    Customer ServiceStaff

    Reviewed April 18, 2024

    Shawn W. did a fantastic job over the phone. He was professional, personable, and precise when he was describing the program. I would give him a 10 on a scale from 1 to with 10 being the best! He definitely takes pride in his job and has great knowledge of the National Debt Relief program! Give Shawn a raise! He deserves it!

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    Customer ServicePriceStaff

    Reviewed April 18, 2024

    The person we talk to was very considered about. Our needs explained everything we had any questions. I answered it. They're helping us get out of that.

    If you need Call them, highly recommended AAAA+++++++ Well worth the time and effort. Very nice people And very considerate to your needs

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    TechPunctuality & SpeedStaff

    Reviewed April 18, 2024

    Having to wait an extensive time to get the copy of our contract. We need a copy of the contract to help with our refinance of our house. Otherwise everything was very good. I was able to hear and understand what was being said. Your rep went the extra mile to get it in the time from we are being given.

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    Staff

    Reviewed April 18, 2024

    I had a lot of questions and concerns and Ahasan was incredibly patient, answering every single one. Helping me feel secure in finding a solution to get out of debt. Not only does NDR provide assistance, they are guiding me in creating long term financial goals and restructuring my relationship with money.

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    StaffBilling

    Reviewed April 18, 2024

    I spoke with Chris about my financial hardship. He was very helpful and very informative about the program. I explained to him I went through a divorce last year and the bills kept piling up and I could not get ahead. He was very understanding and told me I would get through this. I appreciate all his help and I would definitely recommend my family and friends to this program.

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    Staff

    Reviewed April 17, 2024

    Amazing is all I can say. Michael was incredible with his patience in walking through the process with me. I am older and online stuff is very confusing. He made it painless for me. I was so glad to get to work with him today. Thank you all for your help.

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    Staff

    Reviewed April 17, 2024

    Trina was very professional, knowledgeable & personable. Answered my questions completely & accurately. Walked me thru all the paperwork & made it easy to understand. I look forward to experiencing National Debt Relief. I feel it's a professional company that caters to their clients & is there for any quality issues or difficulties.

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    Punctuality & SpeedStaff

    Reviewed April 17, 2024

    Geoffrey was patient and explained everything very well. The process moved along quickly but he made sure to pause and make sure I understood what was being read. He made sure I had a full understanding and answered all my questions. It was an overall good experience and I’m excited to moved forward.

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    Staff

    Reviewed April 17, 2024

    Melinda did a wonderful job signing me up on the debt relief program. She was professional and really knows her stuff! A very caring person. Give her a raise! She represents your company to perfection.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 17, 2024

    Early in the conversation I was depressed and panicked to realize that I had been scammed for $7k+ by a legal firm that promised to get me out of debt. Tonzetta ** took the time to talk me off the virtual ledge with her kindness and patience. She helped me to cancel and address the misrepresentation of the legal firm. She answered my every question. She also promised to be there to answer or address anything else that came up. I was left feeling confident that I would be well taken care of.

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    Punctuality & SpeedStaff

    Reviewed April 17, 2024

    Antonio was very good--polite, patient, and informative. I have never used a Debt Relief before, it wasn't exactly what I had in mind, accounts to pay--but maybe that is part of my problem!! Bad choices, I just need to get out of debt and keep it under control. I somehow managed to delete all the paperwork and have asked for it to be sent back--still waiting.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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