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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 311 Reviews 46275 - 46425
    Verified purchase
    Transparency

    Reviewed Oct. 27, 2017

    I am so far. Very happy with the service provided. When I first started. I knew these Companies existed but was not aware of the details. After speaking with someone at length. All the details were explained to me and it has worked exactly as they said it would.

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    Staff

    Reviewed Oct. 27, 2017

    Randy made me feel comfortable and calmed my nerves. He should do counselling on the side. He answered every question I had. He was courteous and made the experience simple. So far so good, I would like the opportunity later on as we progress to review NDR again.

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    StaffTransparency

    Reviewed Oct. 27, 2017

    Great experience!!! Explained everything in detail and answered all questions. Very patient. Stressful experience made pleasant. Highly recommend if you have a need. I would advise everyone to try this company. They explained it all and verified it numerous times. Makes you feel like they are really trying to help you!

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    Customer ServiceStaff

    Reviewed Oct. 27, 2017

    Great experience for me! They were non judgemental and very helpful. As long as you adhere to their guidelines and make your monthly payments on time you will have no problems. After 13 months of following their rules, I was able to qualify for a loan to payoff all my creditors at the renegotiated lower amounts. I "graduated" and now pay pennies different to the loan company, getting my credit history cleaned up simultaneously, for a similar time period.
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    Customer ServiceStaffTransparency

    Reviewed Oct. 27, 2017

    In all the telephone conversations with the representatives, I found them very informative and reassuring. The terms were Very agreeable and they walked me through all the paperwork nicely. This is hopefully the beginning of a very good relationship and the beginning of a new lease on my financial life.

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    Customer ServiceProcessTransparency

    Reviewed Oct. 27, 2017

    Excellent customer service, very satisfied with how my account is being serviced. Everyone who has assisted me in this process has been extremely professional and explained every step so I understood exactly what and how my account is being managed.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 27, 2017

    Both of the gentlemen that assisted me in the process were extremely kind and helpful. All of my questions and concerns were answered and addressed professional. They each took the time to thoroughly explain the process and what I could expect from start to finish. I really appreciate how they walked me through each and every step of the process! Email confirmation was sent in a timely manner as promised.

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    Customer ServiceStaff

    Reviewed Oct. 27, 2017

    Both associates took the time to answer all my questions. Both were polite and courteous. I also received all emails promptly with all necessary information. I am happy that this company will handle all my issues for me so that I have more time with my family.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 27, 2017

    Awesome customer service and they really care for their clients! They helped me a lot! And always on time to give you updates regarding your account! They always strive to give you the best result. And their customer service agents are very knowledgeable!

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    Staff

    Reviewed Oct. 27, 2017

    We want to thank all the people that helped me when I really needed it, everyone was very nice and pleasant. I have about one year left and can’t wait to be debt free because I am getting older and would like to have some money maybe to enjoy life.

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    Customer ServiceStaffProcess

    Reviewed Oct. 27, 2017

    The Customer service people are hands down the best people I ever dealt with. When joining the program I was skeptical at first because I was making the monthly payment yet creditors were still harassing me. A few months in and I have 2 of my account settled. Also. There is a reassurance that in case creditors decide to sue you're are still protected.

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    Reviewed Oct. 27, 2017

    This is a great company. I have really been stress free since I signed up them. I'm so glad I choose NDR to help me get my life back by not stressing. I have already told 3 more people about this company in case they need help. NDR is so easy to sign up for.

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    Transparency

    Reviewed Oct. 27, 2017

    Great experience thus far. Everyone was clear and sincere in regards to giving information and taking care of my questions. I don't regret my decision to allow this company to help me out and I would recommend it to everyone.

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    Staff

    Reviewed Oct. 27, 2017

    I am very pleased with the attention and understanding your staff showed. I am very overwhelmed and will do what I can to add additional monies to get this paid off quicker. I have made a promise to myself to not get into this predicament again.

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    Process

    Reviewed Oct. 27, 2017

    My experience with working with NDR program has been the best. Do not know what I would have done if for not this program. Would highly recommend them to anyone that needs help. Can't thank them enough. Getting my credit back on the right track is very important to me and they are doing this for me.

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    Customer ServiceStaffProcess

    Reviewed Oct. 27, 2017

    If the program is as amazing as the customer service... there can be nothing but success! I am so happy to have been approved into this program and look forward to the results. I really appreciate Jeovany ** for taking his time and being thorough about all the details!

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    Staff

    Reviewed Oct. 27, 2017

    Both reps my husband and I spoke to were very helpful. They made us feel confident in our decision to take this route in our time of financial hardship. I hope that more people will look into program as a way to help themselves out of the endless struggle.

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    Staff

    Reviewed Oct. 27, 2017

    I was brought up to date with my account and review new settlement offer. My advisor was very polite and informed about my account with NDR. I appreciate the support and the professional courtesy you provide. Assisting my issues has been an great help and I can see the end of the rainbow and it looks bright. :-))

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    Customer ServiceProcess

    Reviewed Oct. 27, 2017

    I think this is a great program for anyone who has ever gotten themselves over their head in debt. The quickness of the program is amazing, and it helps that the creditors don't ever call and hound us 24 hours a day. I recommend this program to everyone.

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    PriceProcessTransparency

    Reviewed Oct. 27, 2017

    The process was quick and easy. These NDR are transparent and informative. Wish I would have done this years ago. I was taken out of the I wish I was debt free to knowing that I will be debt free. The quote was free. Everything is included and I am saving literally hundreds of dollars PER MONTH.

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    StaffProcess

    Reviewed Oct. 27, 2017

    They were so helpful and after the process I was extremely satisfied with the help my wife and I received. It seemed to take a weight off my shoulders of trying to figure out exactly what to do so we would not have to file bankruptcy.

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    Reviewed Oct. 27, 2017

    Great experience so far, great savings and they have taken a lot of stress from my life! Settled 2 of my debts with a drastic savings and have been very helpful with all my questions and with adding new debts that needed to be put in my consolidation. Thank you.

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    Process

    Reviewed Oct. 27, 2017

    The program is very helpful and drastic if you really want to be debt free. Most of my settlements were half of what I owe. It was so unbelievable at first when I realized I would be paying off half of my debt at the end of the program and saving a lot of money. Yes will recommend.

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    Process

    Reviewed Oct. 27, 2017

    Great program but not willing to work with you long term if your finances change. Lost my job shortly after I signed up and I have to keep calling repeatedly to keep my payments lower where I can afford them.

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    ProcessTransparency

    Reviewed Oct. 27, 2017

    I had a good experience, Sue was very nice and explained the program well. It was easy to enroll and quick. The paperwork was easy to complete and I look forward to using this process to get my situation in a better place.

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    Staff

    Reviewed Oct. 27, 2017

    Thanks for representing me with this debtor. Your work is truly outstanding. I will recommend you to everyone who needs help with their debts. I will continue to use your professional services. I will be contacting you about the future debts.

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    Staff

    Reviewed Oct. 27, 2017

    I can't tell you enough how easy it was to speak to my representative and get information on how our financial situation could be improved through the help of National Debt Relief. I feel confident that this is going to improve my family's life.

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    Customer ServiceStaff

    Reviewed Oct. 27, 2017

    Helping me get debt free and improve my credit! Easy to follow along with quick responses from a very active customer service team that is there to help. Glad I chose National Debt Relief. They have been a great company to work with to get debt free!

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    StaffProcessTransparency

    Reviewed Oct. 27, 2017

    I was walked through the process, step by step. Both reps answered all of my questions with the utmost clarity. They made sure to help me through this difficult process and assure me of what I was doing. They went through everything very thoroughly and made sure I understood what I was signing. They contacted me with prompt time.

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    StaffProcess

    Reviewed Oct. 27, 2017

    They were very helpful in helping me achieve my goals. They were also very informative during the process from beginning to end. I was completely satisfied with results that will completely help me become debt free within an unbelievable timeframe.

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    Staff

    Reviewed Oct. 27, 2017

    National Debt Relief staff was super helpful in making the program understandable and it was really surprising how easy it was to join the program. We are extremely excited to get our finances on the right track and start saving for our future. Thank you for your help!

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    StaffTransparency

    Reviewed Oct. 27, 2017

    When I first talked to Erika she was very helpful and knowledgeable. She pointed out the fact that National was rated #1 in the Nation by a review online. I looked it up and sure enough the information was accurate. I saw the big blue ribbon and knew that this was the best company of its kind. She was very patient with me while I learned how to operate within the system. She always explained everything thoroughly and gave me the answers to all of the questions that I asked. She is obviously very good at what she does. The man who welcomed me was excellent as well.

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    Staff

    Reviewed Oct. 27, 2017

    The people who helped me was extremely welcoming and friendly. I’m glad I made the choice to contact them. Customer care/service was excellent. I was given a thorough walk through and any questions I had I was able to have them answered without any problems.

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    Customer ServiceStaff

    Reviewed Oct. 27, 2017

    When I retired, I realized I couldn’t pay my bills so I decided to look into relief help. The people at National Debt Relief were very courteous. They call me as soon as I have an offer, and they take care of it. However I wanted to know if it's possible for them to send me a list of everything that’s been paid or in the process of being paid and whatever is left so I would have an idea if I have enough money to finish paying them. But other than that working with NDR has been good. Everything was fast and my bills have been taken care of.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 27, 2017

    I like the communication with National Debt Relief. They explained everything - how it's going to work, how to look it up online, etc. I'm into the program for about six months now and and I have a year and a half left, and National Debt Relief made my life a lot better. If it wasn’t for them, I wouldn’t have gotten out of this stress. I appreciate what they do.

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    Staff

    Reviewed Oct. 27, 2017

    We wanted to have one payment and not have 500 people to pay, and NDR made it a lot easier to pay the bills. However, we said we would pay every pay period that we have, which is two times a month. Then when we had a three-pay period in a month, they ended up taking $900 from us a month instead of $600 like we agreed. I didn’t like that because that’s a lot of money. I had to ask them one month not to and I had to submit something. Once they get $600 or the fee that we agreed on, they shouldn’t take any more. I shouldn’t have to ask them not to. Other than that, so far, they're really good. We're able to pay off our bills a heck of a lot quicker than we would have ever been able to without NDR.

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    Customer ServiceStaff

    Reviewed Oct. 27, 2017

    I called a few people for help with my debt settlement before, but I never got any results. They just told me to be on a budget, which I’ve always been on. I’ve been working at it, but they never really gave me anything. I'm a truck driver, so I listen to SiriusXM Radio all day long and since I’ve been hearing National Debt Relief ad quite a bit, I gave NDR a call to see if they could help me. NDR had been good at what they do and the staff had been very courteous and very helpful. It's nice to know I'll be out of debt in about a year. I would definitely recommend them to anybody that needs help.

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    Customer ServiceStaff

    Reviewed Oct. 27, 2017

    I did a search online to find somebody who would help me out of my problem. I came across National Debt Relief and then I backtracked it and checked it with the Better Business Bureau. They've been helpful and I'm pleased. They're doing what they said they would help me with. I got 3 of 11 creditors taken care of and it has taken a lot of pressure off of me. I know that my credit is going to take a slight hit but it's not as devastating as if I had filed bankruptcy.

    National Debt Relief had to ask for permission to check on my background. Then they took all my credit cards and they put those on the list to be cleared of the debt. They closed those accounts so I can never use them which is fine because that's the whole point. If I was to tell somebody who had no idea what they were getting into, be prepared to never use those cards again. It's frustrating at first. It shows that there are some results like I have one that was $4,000 balance and National Debt Relief got it down to $1,500. Money from my paycheck goes straight directly into an escrow account. And then, that money is what pays back the creditors by how they settled it.

    I usually get an email or a phone call stating that such and such creditor settled. And then, I can go ahead and either click yes or say yes, I agree to it, or if I don't. I have agreed most of the time and I haven't had a reason not to. Sometimes the fee gets to me because it's a bit high for me. But it's a fraction considering what I was paying monthly to creditors without having a help.

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    StaffTransparency

    Reviewed Oct. 26, 2017

    Christopher is very knowledgeable at his job and he made a hard experience not so hard. I appreciated being treated nice and he explained everything and answered all our questions. I appreciate all he is doing on our behalf and will tell my friends that get in a tough spot about y'all.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2017

    I would like to say that your agent Lana ** was very knowledgeable, explained everything in detail and answered all questions. Based on my experience so far I have no problems recommending this program to others. Thank you for all the help.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    The whole ordeal was very informative and easy to understand. Ms ** was very reassuring and covered all the topics with ease. I would recommend to my friends to contact Theresa ** for any help they may need, because shes so good at her communication skills.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2017

    I truly enjoyed the customer service representatives. They were respectful and completely transparent. Both representatives discussed all my information and were efficient during all calls and emails. Would recommend to a friend and looking forward to financial freedom within next few years.

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    Reviewed Oct. 26, 2017

    Really good. Glad to get the help in this time of financial hardship. Your help in this matter is appreciated. In life we go through struggles but it is good to know there are company's out there like you who can help in these trying times.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 26, 2017

    Debt Consolidation Program - Igor did a great job in helping us get started. I am very happy with how he did. The welcome call was really well done. They explained everything very well and answered all my questions. I would definitely refer them to a friend. I am looking forward to being debt free.

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    Staff

    Reviewed Oct. 26, 2017

    This has been an easy setup made easier by the friendly, knowledgeable staff. I look forward to working with your company. Just knowing that these debts will be taken care of is a huge relief. We have been through some rough times of late and this has been a Godsend... Thank you.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2017

    Every member was very kind and helpful with getting me to understand the process and take their time to really make sure I knew every detail. The welcome call helped as well because they went over everything step by step to reassure I understood. Christopher ** was very helpful and made the process seem simple and easy.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2017

    Great program. Saved me a lot of sleepless nights. Staff was Knowledgeable and were able to answer every and any questions I had. Program was simple to enroll in and they are really great at Communicating with you. Looking forward in completing the program and being debt free.

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    Customer ServiceProcess

    Reviewed Oct. 26, 2017

    So far, this program seems easy enough to follow. I was made aware of an offer to one of my creditors and just having to click the "Accept the Offer or Reject" button was so easy. Although I was skeptical, I am glad I took the chance and made the call to NDR. I will definitely refer you to a family member or friend. Thank you!

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    Staff

    Reviewed Oct. 26, 2017

    National Debt Relief has been very professional at helping me settling my debt with my creditors. They also have helped with me with becoming debt free and have helped me regain financial stability! I would recommend National Debt Relief to anyone!

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    StaffProcessTransparency

    Reviewed Oct. 26, 2017

    Excellent service, have had a lot of patience to explain in detail the process over time. Give security and confidence to their customers, treat the customer in a very professional and pleasant way. THANKS!!! I will definitely recommend others to get help from you.

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    Process

    Reviewed Oct. 26, 2017

    They did a great job of explaining the program and everything I need to do to be successful with it. I understand what the package is and if I having any problems they will be there to help. I hope that the program works as they explained it to me because it sounds like something that would benefit me.

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    StaffProcess

    Reviewed Oct. 26, 2017

    I'm amazed that NDR has cut my debt in half! The staff were always very thorough and kind. I was nervous starting the program but with commitment to the program I've seen great results. The amount I will end up owing is even less than the loan from Liberty Lending. I'm excited to exiting this program soon and rebuilding my credit and only pay half of what I owed.

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    StaffTransparency

    Reviewed Oct. 26, 2017

    I have been very happy with the clear explanations that I have received in regards to how the program works. The staff has been very clear and understanding to meet my needs when I've had interesting questions. I appreciate the assistance that I have received and I can't wait for my debt to begin to be wiped out.

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    Staff

    Reviewed Oct. 26, 2017

    I just got off the phone with two individuals from National Debt Relief. These two individuals were extremely knowledgeable and very courteous, patient, and they are a real asset to any company. You should be very proud to have these individuals working for you!!

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    StaffProcess

    Reviewed Oct. 26, 2017

    James ** has helped us immensely with all of our issues! The whole National Debt Relief family has been awesome, couldn't be more happier. They made the process so understandable and easy for my husband & I to understand. The company has been so helpful with any of our questions that we have asked.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    I have a good response from the team that is working on my behalf to get me out of debt. They are friendly and concern about me. I am delighted that I signed up with this company in order to accomplished my goals.

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    Staff

    Reviewed Oct. 26, 2017

    The people at National Debt Relief have been nothing short of incredible. Very professional and non-judgmental. They have made things easy to understand and I have stayed within their guidelines and so far everything has happened just as they said it would. I am very thankful!!!

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    He was very professional. He answer all the questions I had. I am very happy and please with the service. He had all the information I needed. He guided me the right way to financial freedom. I'm so happy he helped me.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    Any questions or concerns I had they answered promptly and as accurately as they could so that I could further understand. I highly recommended to anyone in need to call National Debt Relief. They called back in a timely manner and the wait for a representative was never more than five minutes.

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    StaffProcess

    Reviewed Oct. 26, 2017

    I'm just getting started with National Debt Relief, but so far the service has been excellent. I really appreciate the amount of time the service representatives are willing to take to assure I fully understand each step of the process.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2017

    The process was surprisingly easy and fast. All customer service agents are non-judgmental and patient, which at that time when I felt there were no options was extremely important. The staff is knowledgeable and courteous! So far this experience has been extremely positive.

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    Staff

    Reviewed Oct. 26, 2017

    National Debt Relief is a very hard working group. They have done all they said they would do faster than I expected. I am extremely happy with how they have done. They are very courteous and helpful. I am so glad I used them to help me with my credit card debt.

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    StaffTransparency

    Reviewed Oct. 26, 2017

    So far everything is going well. I feel relieved from the burden of my debt and getting excited because of the hope of becoming debt free. They understand your situation without any judgment and work with you making sure you understand everything. I will definitely recommend this company to my friends and family who I know are struggling financially.

    Updated 03/20/18: One down, way to go. I really appreciate the fact that they take time to explain everything. They understand my situation and make sure I am comfortable with the settlement. Thanks a lot, I will definitely recommend to whoever is struggling with debt.

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    StaffProcess

    Reviewed Oct. 26, 2017

    When I Googled the list of top ten debt relief companies, National Debt Relief was NUMBER 1. This process is a bit intimidating to the layman, but, your representatives were very knowledgeable and patient. They all did speak way too quickly and had to be slowed down to understand. The electronic speed and accuracy getting through the lengthy process was incredibly user friendly. I look forward to high success!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2017

    Clinton ** my Debt Specialist made the whole situation easier to deal with. He explained everything, and answered all of my questions. If I emailed, or called he was always quick to respond. I'm now looking forward to having my debt paid off so I can have control of my life. It has already relieved a lot of my stress.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2017

    Everybody was pleasant, professional and helpful. The program was explained very well and thoroughly. All internet components functioned very well. It took a minimum amount of time. And all negative aspects were brought up and addressed. I am very pleased so far. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2017

    Today I signed up for this program. I was assisted by Max **. He was polite, patient and understanding. He did a great job making me feel comfortable with the program and went to great lengths to answer my many questions. I can not comment on the effectiveness of the program as I just signed up.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2017

    They were not judgemental at all. Very helpful Glenn walked me thru the whole contract and made sure that I understood everything I signed. The lady with the follow up call was just as good with making sure Glenn had explained it all and that I understood.

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    Reviewed Oct. 26, 2017

    It was great. I hope for more resolved debt soon. They have been very accurate and keeping me updated on everything. I'll recommend them to anyone who has debt issues. Thank you very much. This has been a great experience so far and I can't wait to have my debt paid off.

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    Process

    Reviewed Oct. 26, 2017

    Through NDR, I have finally felt that I may have my life back. I acknowledge my debt is substantial. I thought my only recourse would be bankruptcy. That is why I put off a solution. I have seen progress on my account. I understand my extra participation will speed up the process. All CSRs are thorough, understand the process and are helpful in offering ways to be debt free sooner.

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    Customer ServiceTransparency

    Reviewed Oct. 26, 2017

    I think you are doing a great job. You keep me up to date as to what's going on with the creditors. The harassing calls are going away and I feel more freedom to answer my phone now. I am very satisfied.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2017

    These folks are very friendly and care about people. They explain everything very well so the common folks can understand the process. They are very easy to work with. The person I worked with Alban ** is very friendly and knowledgeable and made me feel very comfortable.

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    ProcessTransparency

    Reviewed Oct. 26, 2017

    My experience with National Debt Relief was great! Both Justin and Kathleen did an outstanding job in explaining everything to me. The experience was simple and painless. Everything was completed in a timely manner. They answered all of my questions, and thoroughly explained the process to me. I would definitely recommend this program to a friend.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2017

    Representatives were very professional and courteous. My initial call was handled very good and the representative took all the time I needed to explain the plan and answer any questions I had. The follow up call by another representative to confirm my application was also handled very good.

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    Staff

    Reviewed Oct. 26, 2017

    Nathen ** was very professional, he was persistent, never gave up on me. He was very honest and aggressive at his approach. Us people in debt tend to stay where we at and sometimes need that extra push. And the lady that help me out in the last part of my enrollment was very nice and professional.

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    StaffProcess

    Reviewed Oct. 26, 2017

    I had a great experience enrolling in the National Debt Relief program. My rep Carly ** was amazing & immediately helped my stress level drop. Finances are difficult sometimes & we run into problems, but I feel very comfortable & relieved with my decision to enroll in this program.

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    Staff

    Reviewed Oct. 26, 2017

    I was very hesitant to start the program since I have always prided myself on being financially stable and pay debts on time. After experiencing difficulties I turned to debt relief for help. I always received friendly, helpful service and felt very confident that I was in good hands. The future looks a little brighter now.

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    Reviewed Oct. 26, 2017

    To be honest I never used a company like this. I was always on top of everything but lately the bills just kept piling up and I felt like there was no way out till I found National Debt Relief helped a lot. A big weight was lifted off of me. Thank you National Debt Relief. A very satisfied customer.

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    StaffProcess

    Reviewed Oct. 26, 2017

    I couldn't be more please with the team members I have worked with. Both were very prompt in contacting me and extremely helpful with the entire welcoming process. Along with that they were very awesome at fully explaining the program and answered any and all questions I had. Looking forward to working with NDR!

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    StaffProcess

    Reviewed Oct. 26, 2017

    No one likes to be a in a financial hardship, but these ladies and gentlemen have made the process much easier to deal with. Thank you so much for the guidance and support plus the kindness and being very thorough!

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    National Debt Relief was very helpful and responded quickly to any questions or concerns I have. They were very information about their company and how they could help in my current situation. I would recommend their services to anyone in need. I had spoken with others prior to contacting NDR and had a horrible time. They keep changing the amounts on different accounts and keep saying I owed more than I did and after about 2 weeks later and numerous contacts I finally left them and contacted NDR. They got all the information right on the first try. I really like their customer service team and found them to be very responsive to my needs.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 26, 2017

    My experience has been great. I feel confident that I call the right program and the right person. Everybody have been very clear with the information and for any question. Thank you so much for your help. It has been a big load off my shoulder.

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    StaffTransparency

    Reviewed Oct. 26, 2017

    I can't be any happier with the service. I get all the hard work they do with my creditors. So excited that I am closer on getting out of debt and I owe it all to them. They keep me up to date on where I'm at getting debt-free. I appreciate all that they do.

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    Reviewed Oct. 26, 2017

    I needed some relief somehow, I was looking and I gave National Debt Relief a try. I talked with them a couple of times and they have taken some stress off.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2017

    I was very impressed that my situation was greeted with major concern. Each person greeted me and actually listen to my concerns. They are very knowledgeable and explained in great detail the process. I was giving all the tools needed to get out of debt. I look forward to working with the team to get me back on track. Thank you.

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    Customer Service

    Reviewed Oct. 26, 2017

    I recently joined the program. I do not think it has even been a month and they have already resolved an account. They respond back immediately. If you have any debts that need to be taken care of, this is the company to go through. They give you all the information you need in full detail.

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    Staff

    Reviewed Oct. 26, 2017

    Very professional and informative. Gave me all information and it was wonderful news. I really appreciate all you are doing for me and hopefully all the rest of the transactions go as well. Everyone has been so helpful and kept me updated with all that’s going on.

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    Reviewed Oct. 26, 2017

    So far, I am pleased with the way my Debt is being handled. I am not a non-profit. I am a regular senior citizen, retired and needed help in clearing some of my heavy debt on a fixed income. I am so sorry about the ads on my pages. They are just pop ups I have no control over. I am sincerely grateful thus far for all the help you have given me and I hope you will continue to work for and with me during this clean up of so much debt. I am doing my best to keep up with my payments to clear these. AGAIN, THANK YOU.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2017

    My only regret, that I didn't do this sooner. I feel a huge weight has been lifted. Everyone was nice and understood our situation. Walked us through the process and if we had any questions were able to put all our concerns at ease. Highly recommend National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2017

    I was very skeptical going into this with National Debt Relief, because many many years ago I had tried another debt relief program who eventually just took all my money and ran. National Debt Relief has not made any empty promises and have been true to their word from the very beginning. Not only has this process helped me to get all my bills in order and under control, but National Debt Relief acted swiftly and spoke directly to my creditors almost right away. I didn’t receive all the harassing phone Calls, which told me that they were in touch with my creditors as promised. Their customer service department is excellent and handle things fast and efficiently. I would have to say that I would highly recommend National Debt Relief to anyone in a difficult situation with their creditors. They are almost done helping me get to a good place in my life again.

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    Staff

    Reviewed Oct. 26, 2017

    So far the two different representatives that I have dealt with have been awesome and very efficient with information! It makes this decision a lot easier. My personal account representative is extremely nice and works well with my questions. I appreciate everything so far.

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    StaffProcess

    Reviewed Oct. 26, 2017

    I was fortunate to get a caring person in Ron ** to help me with my debt problems. I was at the end of my rope and seriously considering bankruptcy. The program he set up for me gives me some breathing room and time to pay off debts. I have great confidence in being able to carry out this program and pay off these terrible debts.

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    StaffProcess

    Reviewed Oct. 26, 2017

    Really appreciated the professionalism from the operator Jami **. Give her a raise! She is very professional and very awesome! I felt she made the process easy to understand and gave me the confidence that if I needed more flexibility, NDR would be there for me.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 26, 2017

    I am just starting the process of consolidating all my debt. I spoke with Rahim and I am glad that I did, he answered all of my questions and explained everything to me. The starting process was very easy and I feel like this was the best decision I could have made. I did get upset over the phone because I thought I would never be in this situation but Rahim assured me that they were going to take care of me and that I am in good hands. At that moment I felt relief and that I was in good hands but not because what he said but by the way he said it. The followup call or welcome call went just as well. Paul was able to answer any questions that I had and told me if I needed anything to just give them a call. As scary as this all is I feel like I am not alone and I hope throughout​ this whole process it's just as simple and easy.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2017

    So far they have been very professional, courteous, and extremely helpful. They have very expertly explained in detail the whole program and have been very patient with me and all my questions. Now, how exactly the program really works, remains to be seen. But I expect a good turnout.

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    Staff

    Reviewed Oct. 26, 2017

    If I knew someone who needed your service I would certainly advise them to use you due to the professionalism you showed me in helping me. You helped me to manage my debt in a personal way. I appreciate especially knowing I will have an attorney to help if needed.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    I was so elated about the fact of me being Debt Free I neglect to speak on behalf of the Wonderful Customer Service experience I had with National Debt Relief. They made me feel confident in the decision I was making. They assured me that they are here with and for me every step of the way. No need to communicate with my creditors from this point on. National Debt Relief and my Attorney will do the talking for me.

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    StaffProcess

    Reviewed Oct. 26, 2017

    The two agents I dealt with were very pleasant and made me feel comfortable. I was very nervous about the process but was easily made at ease. I would recommend this agency to any of my friends who need it. I was also shown how to get into my website and navigate through it.

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    Staff

    Reviewed Oct. 26, 2017

    It was a pleasure to talk to someone that understood my problems and was very kind to me. I received excellent information and help. I feel better already. I would tell anyone that needs help to call National Debt Relief. Everyone I talked to was very kind to me. Thank you so much.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2017

    Very smart, patient and informative. I did not feel like I was rushed or forced to get into the program at all. After talking to Ms ** the first time I already had that feeling that I could trust her and feel her willingness to help me. She was patient with me because I was not able to answer her calls for 2 days because I needed to have emergency surgery. Thankful for this program. Feeling overwhelmed after all Ive been through. Thank you so much.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2017

    Leon was very helpful and informative. The gentleman I spoke to for my Welcome Call (I forgot to write down his name) was also very helpful. I appreciated all of the time they took to explain things to me and to help me out.

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    Reviewed Oct. 26, 2017

    National Debt is godsend. My life was in absolute disarray from a huge outstanding debt. National Debt has allowed me to slowly get my financial life back. I initially owed an estimated $40 plus. National Debt was able to work with my creditors and significantly reduce my debt.

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    StaffTransparency

    Reviewed Oct. 26, 2017

    I was very satisfied with my experience with National Debt Relief. Nathan ** was extremely helpful and friendly. He was very sensitive to our concerns and explained everything to our satisfaction. He understood our fears and apprehension and was able to relax us and give us some peace of mind. We have never been in a situation such as this and Nathan was understanding and brought us up from a dark place into the light. I would highly recommend your company to my friends and family members without any hesitation. Thank you Nathan and National Debt Relief.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    I didn't want to file for bankruptcy. I've had a few people that I talked with at National Debt Relief and they're all pretty helpful. It's given me a little peace of mind using NDR. I felt like I had someone helping me. I don't have to talk to the creditors and worry about the phone calls and all that.

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    Staff

    Reviewed Oct. 26, 2017

    National Debt Relief has already paid off one or two of my debts, and everybody whom I have spoken to has been very nice. NDR is helpful.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    NDR was fine during the sign up although they were kind of pushy. We told them at the beginning that it's something me and my wife both have to do and make decisions. But when we went to make an agreement on one of the creditors, my wife wasn't with me and this woman kept on and on until finally, I wound up hanging up on her. After I've talked to my wife, I called NDR back. For the most part, they're good, easy to work with and easy to get a hold of. They went too much in detail explaining every little thing but that was good. I've been working with them for six months now and they've taken the burden off of me. They got one account completely settled and then they're working on two more right now. However, I'm not happy about having to give them 20% of the full amount. On the other hand, NDR provided service that I needed.

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    StaffProcessTransparency

    Reviewed Oct. 25, 2017

    Explanation of document clarified by Axel ** who was professional, explicit and caring. He was able to go over other aspects of the program and reassuring me that Nat'l Debt is definitely in my corner in helping me with my financial problem and clearing it up.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 25, 2017

    The representative was so pleasant and very professional. She explained everything and was very calm and respectful of my expectations and said I could call her anytime with any questions. She made the entire experience a good one. I look forward to see how they do with the creditors.

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    StaffTransparency

    Reviewed Oct. 25, 2017

    The representative I spoke to was very friendly and helpful on getting the questions I was inquiring about answered. He was very persistent and seemed like he wanted to help me clear my debt. He also was very professional and upfront on giving tips on what I should do in order to help me along the way.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 25, 2017

    NDR customer service provided a detailed and thorough explanation of the program and treated me with dignity and respect despite my financial challenges. Enrollment in the program was easy and I appreciated the customer service representatives willingness to answer all of my questions.

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    StaffProcess

    Reviewed Oct. 25, 2017

    Both representatives were beyond amazing, so very informative and made an otherwise uncomfortable thing to discuss less stressful. Their knowledge of the process and sheer kindness was so much appreciated. Thank you Greg Greene & Frank for all the help in getting me debt free!!

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    StaffProcess

    Reviewed Oct. 25, 2017

    Everyone involved in the process were nice and helpful and very thorough on explaining everything. I feel like I am in good hands when it comes to getting my credit debt under controlled and eliminated. I would recommend this service to a friend.

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    Reviewed Oct. 25, 2017

    So far you guys have done what you said you would do. I am pleased with the 3 debt settlements we have reached with my credit card companies, and I look forward to getting my other debts resolved in a timely manner. Thank you.

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    Staff

    Reviewed Oct. 25, 2017

    National Debt Relief has been very professional and has help resolve a debt for me and still assisting to resolve another. Very grateful for all the support they have provided me. National Debt Relief has proven they are trustworthy and are going to do their best to help their clients get out of debt soon as possible as they promise up front.

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    Customer ServiceStaffProcess

    Reviewed Oct. 25, 2017

    Since the first day I called to get started on the program, everyone has treated me in a courteous and professional manner. Always willing to help and make me feel at ease. Big thank you to all members of staff.

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    StaffProcess

    Reviewed Oct. 25, 2017

    Daniel and the team were welcoming and worked hard to resolve my debt and saved me $200+ a month. The process was easy and gave me some relief knowing that I will be debt free in three years. This will allow me to get ahead and not have the weight of the debt on my shoulders.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 25, 2017

    The process was very easy. I was very nervous about this but was assured that everything would be ok. They were very knowledgeable in the program and made it easy to understand. Explained everything precisely. After the conversation I felt confident that I had made the right choice. I am relieved that I have this company on my side to helping me achieve my goal of becoming debt free. Everyone was polite & friendly. Thank you so much for the assurance that I can be debt free.

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    StaffProcess

    Reviewed Oct. 25, 2017

    I appreciate the time, commitment, and friendly advice from your company in helping me understand the process and looking at a better debt free future for me down the road. I could not imagine doing this on my own and I am already feeling better in taking the first step that I have been so scared to do. Tom ** was excellent in explaining things to me and reassuring me that I am doing the right thing... Thank you so much for caring it really makes a huge difference in the way I feel about doing this, and knowing I have a friend helping me all the way... A million times thank you for everything and helping me through this difficult process for me... Thank you from the bottom of my heart!!!

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    Price

    Reviewed Oct. 25, 2017

    I am pleased to say that they have came in agreements what some of my creditors and they continue on striving to celebrate us. I am very pleased at this time I am cost notified when an agreement has been made with my creditors. They have the layout for me with the agreed-upon the month they're going to pay and once again I am very thankful for this company and they are doing an excellent job at this time.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 25, 2017

    Customer service was very helpful and understanding and answered all of my questions. I was up in the air with what to do about my debt. And when I talk to the agent he made it clear on how the program works, gave me no hassle or pressure to join, just said think it over and call me if I have any questions.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    Very helpful, understanding. Easy to get someone to talk to. Very easy. They work with you. They listen to everything you say. They get the job done for you. I recommend them to anyone who needs help in their situation to call them. Don't wait, they can help you.

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    StaffProcessTransparency

    Reviewed Oct. 25, 2017

    Ed ** is an awesome customer representative. He walked me through most of the process and I was able to enroll in the program in a timely manner. Thank you for being patient with me throughout the process of enrolling in the program.

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    Staff

    Reviewed Oct. 25, 2017

    My experience with Yon was excellent. He made me very comfortable talking to him and also providing necessary information needed to complete my application. The welcome person was very kind also. Thank you.

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    StaffProcess

    Reviewed Oct. 25, 2017

    All of the people l have spoken with were very kind and helpful. Thank you so much. The process was very thorough. I reviewed everything about National Debt. You are highly rated. You have kept me informed and answered all my question very truthfully. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    The Representative Sean, whom I had my Welcome Call; was very helpful & patient. Also he was very informative & spoke clearly about the subjects. We needed to cover. Sean also reviewed & made sure that any information or emails that I needed to have signed was done correctly.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 25, 2017

    I was referred by my mother and Michael ** responded within an hour of my e-mail! He was very helpful and walked us through every step! He was upfront, honest, kind, and sympathetic to our situation. I would definitely recommend NDR to any friend of mine needing help with their debt!

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    StaffProcess

    Reviewed Oct. 25, 2017

    Everyone was very thorough. Very professional and friendly. Made this easy for me. Elizabeth ** has been available to me since the start. She is very patient and went above and beyond to help me in this process. She made me feel good about making this decision and answered all my questions completely to my satisfaction.

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    StaffTransparency

    Reviewed Oct. 25, 2017

    Great agency. A little unsure at first but then incomparable and relief and a clear road to your problem. Most of all there is a team effort. Thanks. Positive direction moving forward in helping take care of your problems. You will be blessed with their services.

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    Customer Service

    Reviewed Oct. 25, 2017

    I was very impressed by the congenial manner and knowledge of Tangela during the application process and the follow up welcome call on Oct. 25. During trying times like these, it is very helpful to have a warm voice on the other end.

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    StaffTransparency

    Reviewed Oct. 25, 2017

    I explained my hardship to the first representative and was then transferred to quality control and it was a smooth experience from start to finish. The second representative even helped me get a lower payment amount as an offer! What a great experience. Thank you for all your help!

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    Staff

    Reviewed Oct. 25, 2017

    Christopher and Kathleen have been wonderful to work with! Very friendly and thorough! This is a stressful time for myself and my husband and we are grateful to have had such kind and understanding people to work with. We finally have a good feeling about getting the help we need with our debt.

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    StaffProcess

    Reviewed Oct. 25, 2017

    The process was much easier than expected. The representatives were very helpful and informative making the process simple and easy. Going through any financial hardship process is rarely easy and simple so it was very refreshing. I am on my way. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    She was very pleasant and prompt if we had questions. She got back to me right away. When I had a question while going over everything she went over it so I understood it. I felt very comfortable and very much satisfied with how she helped us out, especially with the way be work.

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    StaffProcessTransparency

    Reviewed Oct. 25, 2017

    Each person that I had with contact was very friendly and helpful. Which help me feel at ease. Program was presented to me with patient and understanding. Was explained with no pressure and always asked if I had any questions.

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    StaffTransparency

    Reviewed Oct. 25, 2017

    LaShonda and Gilbert explained everything clearly and reviewed all parts of the agreement. They made sure I understood everything. They went through each part and explained what to do. They also described what to do if I needed help in understanding the agreement.

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    Customer ServiceProcess

    Reviewed Oct. 25, 2017

    I was very pleased with customer service and how they answered/responded to all my questions/concerns. I would definitely recommend their service to anyone seeking help in this arena! Thank you NDR (National Debt Relief). I would also like to thank Kelly for being so patient with me and for helping me through the process.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    Was very helpful, professional and courteous on the phone like they were our friends. They put light in the end of our financial tunnel, and helped carry the weight of the load. Would recommend to anyone who is struggling financially with credit card debt.

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    Staff

    Reviewed Oct. 25, 2017

    The service representatives I spoke with were both well spoken, personable, and informative. I never felt pushed or strong armed. They answered my questions thoroughly. I came out of my welcome informed and excited to get started with NDR. I'd recommend this to any of my friends or family. I can't wait to get out of debt.

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    Staff

    Reviewed Oct. 25, 2017

    The experience so far has been exceptional. The team seems to be very professional, as well as friendly, and have answered all of my questions thoroughly. They follow through with every promise made in a timely fashion. I have not yet had the opportunity to see the service in action, but I feel a certain level of comfort in what I have so far experienced.

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    Process

    Reviewed Oct. 25, 2017

    This company truly guides you along with how to become more financially responsible. It certainly would have taken me double the time and money to settle my debts independently. I am extremely grateful for the service. This program is very well put together and easy to understand. And if/when things become unclear, there's always someone within easy access to communicate with for clarification on your account. I would certainly recommend these services to friends and family.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    They have lived up to all that they advertise about and more. Considerate, caring and very professional. No matter when I have called their offices, I am always treated with courtesy and respect and not made to feel as though I have failed.

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    Reviewed Oct. 25, 2017

    Very pleased with the progress that National Debt is making with settling my debt for a fraction of what I owed. I wasn't sure that the company was going to fulfill their promise of helping me become debt free, however, they are proving me wrong.

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    Process

    Reviewed Oct. 25, 2017

    While I'm pleased that National Debt Relief has settled 2 of my accounts. They seem to think that I'm rolling in expendable income. I live on a fixed income and my budget doesn't afford me any extra cash. So I don't appreciate them coming to me just 2 months into the program and asking for more money. I simply don't have it.

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    StaffProcessTransparency

    Reviewed Oct. 25, 2017

    The representative that contacted me was very helpful & knowledgeable. He explained the process well & answered all my questions completely. He relieved my mind on some issues & made me feel as if there was a light at the end of my troubled financial journey.

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    Staff

    Reviewed Oct. 25, 2017

    Everyone that I spoke with at National Debt Relief was very friendly and caring. They didn't make me feel like a loser because I need help with my finances. They are very knowledgeable and made me feel at ease. The only thing that I am not comfortable with is skipping payments but that is what they told me to do. Otherwise everything was exceptional and I would recommend National Debt Relief to my friends and family who may need help as well.

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    Staff

    Reviewed Oct. 25, 2017

    The company provided help when I thought there was no one. Have had a great experience with company. Very friendly instead of not caring at all. If anyone needs help with a very bad financial situation don't be afraid to contact the National Debt Relief for help. Gives you a peace of mind when you need it most.

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    Reviewed Oct. 25, 2017

    I am very happy so far with the service that these folks have supplied. I am amazed at the 1st two settlement offers how much money they have saved me. It has been hard to learn to use just the money we receive from our checks as we are on a fixed income but I am feeling really optimistic about everything getting paid and saving a ton of money and the stress relief has been amazing.

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    Staff

    Reviewed Oct. 25, 2017

    I was told it would take up to 4 months to start resolving my debts. I have been with them only 2 months and they have already resolved the first debt. I am looking forward to seeing how the rest of my debts. They have been wonderful to work with.

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    Reviewed Oct. 25, 2017

    I’m with National Debt Relief for 5 months. So far I’m impress, how they working with my creditor. 3 of my credit card is almost paid off already, I’m super happy with them. I can check my account. I receive a letter for one of my credit card company Telling me thank for be consistent with the payment.

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    Reviewed Oct. 25, 2017

    A lot of help in getting out in financial problem. I just done pay off my first account enrolled. Nice fast and easy to asked a help from them. I can breathe it out and can't wait all my account enrolled done.. Thank you.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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