National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (51,091)
- (5,537)
- (1,364)
- (599)
- (509)
Popular Mentions
- 4,945,450 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,945,450 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 18, 2017
Everything is going so smoothly. I can believe how well and quickly things are coming together. Great team! Great company! I would without a doubt recommend NDR to anyone struggling to get back on their feet! Absolutely amazing. Thank you!
Reviewed Oct. 18, 2017
I found my experience to be a smooth and positive. I look forward to reaching my goal to be out of debt. The people who helped me through the process were very helpful and knowledgeable. I would recommend the program to others in a similar situation.
Reviewed Oct. 18, 2017
We were able to get our debt resolved in less than a year! Thank you NDR! I'm very happy with the process, customer service was always very helpful and professional. I was always aware of the status of my account and questions were answered promptly!
Reviewed Oct. 18, 2017
I just decided to move forward with NDR a few months later after the first call I made. Back then I thought I could handle it. Now my situation got worst after hurricane Maria and my husband being out of work due to health conditions. I called the same guy because since the first call he was very helpful and he took the time to listen. There is no easy or fast way to get financial freedom with a debt over $80000 unless you win the lottery... I think this is the best way to go. Like everything it has its pros and cons but I see the pros are way better. I cant be unable to sleep because of debt, I am a medical technologist and my job takes a huge part in saving other people lives. I just started the program and I got faith it's the best decision I've made.
Reviewed Oct. 18, 2017
It's been very straightforward and clear plan. I'm happy to have a set and manageable plan to become truly debt free. I wish more people struggling to manage all the different credit cards and student loans could find this program so they too could have peace of mind and hope.
Reviewed Oct. 18, 2017
National Debt Relief has followed through on what they had said at the beginning of the program. I have had two resolutions at the sixth month mark. I am happy with the way things are going so far and expect things to be resolved in the time frame that was described when I opened my account.
Reviewed Oct. 18, 2017
Customer Service representatives were very professional and helpful. I was pleased with the timeframe it took to complete the program and the payoff amounts that were made for each account. I hope everything is complete and paid off at this time. Please mail me a report of everything when graduation from the program is confirmed. I understand I will receive a check for any amount the was withdrawn from my account that was an over withdrawal due to the fact my account was paid up.
Reviewed Oct. 18, 2017
Excellent experience with Sophia **. Nice and friendly, very professional help me a lot explain to me every detail on and thank you for call me back. Also thank you to Karen. I will recommend it to the other my friends. I wish all the representative be so nice polite and understandable like Sophia and Karen.
Reviewed Oct. 18, 2017
The business seems to care for their clients. It's too early for my experience on my Debt, I have just recently signed up with NDR program. I had excellence service from Adrian **, he went thru the services NDR provides. I would refer family and friends to National Debt Relief! Thank you.
Reviewed Oct. 18, 2017
I spoked to Garrett and he answered all my questions & he spoke to me liked he genuinely cared about my credit issues. Garrett also called me on a Saturday to help get my paperwork in order. Then I spoke to another lady who spoke to me on the welcome package to was friendly & nice, & spoke so I can understand what she was saying.
Reviewed Oct. 18, 2017
I was extremely happy with how helpful Michelle was with all the issues I had. She explained everything in detail for me to understand everything that was going to happen. I am very happy that I can pay more into my account. If I am able to do that I can get this issue resolved a lot sooner.
Reviewed Oct. 18, 2017
I've had a surprising number of my debts resolved since partnering with National Debt Relief in January (didn't expect them to occur this quickly). However, the fees that are assessed for the services are not exactly clear. Yes, there is a paragraph in the contract that specifies the % the fees are based on and when the fee will be assessed. But, taking the fee following the first payment to the creditor uses up all of the money in the account. If I had the money to pay off the debts in the first place, I wouldn't need this company.
Furthermore, my resolutions have been emails outlining the payments to the creditor without ever actually mentioning the amount and the date of the fee assessed. I was told I could review it on the account page, but I am unable to see the fees assessed until after I accept the proposed resolution. National Debt Relief has resolved (or has negotiated) 2/3 of my debt at a much faster than indicated pace, and has gotten some really great resolutions. I love their success on my behalf. But the fees being due up front offsets the good by requiring more money than I was expected (and can afford) to provide.
Reviewed Oct. 18, 2017
The ease of access, the clarity and guidance, in fact Marcus ** was amazing. He was the consultant who helped me start my account. To me National Debt Relief is the best in the nation. I was able to really start a change in my life and I owe it all to National Debt Relief, thank you Marcus **. You truly are one amazing guy to work with.
Reviewed Oct. 18, 2017
Very professional, very understanding, Never thought someone could be so helpful. Did not take long to set up and on my way to debt free, can't wait till the day I am FREE, will be the best day to actually say debt free.
Reviewed Oct. 18, 2017
Very helpful, courteous, and knowledgeable staff. Very well trained staff that answered all of my questions and even brought points to my attention I had not thought of. I look forward to doing business with them and I would definitely recommend to a friend.
Reviewed Oct. 18, 2017
Explained everything very well and was able to answer our questions and all the help we got was great. They called us in a timely manner and was able to help us with making this decision. Because we were afraid of doing this with our debt. We are hoping all goes well.
Reviewed Oct. 18, 2017
As what it says in the ad, National Debt Relief is a relief. The initial interview took two and a half hours but I had no issues with their team. Some of the calls have already ceased and the experience is good. I already recommended friends to them.
Reviewed Oct. 18, 2017
National Debt Relief has been all right. They took everything that I was in debt with and then they came back and told me how much I would have to pay and asked if I could afford that much. They were really nice about how they came across with it. Customer service called me all the time. Every time that they're going to knock off a charge, they always give me a call, let me know what's going on, ask me if I want to add anything to it or if they can help me with anything. So far, it's been great because they're getting me out of debt. They’re a great company to work with. If you want to get out of debt fast, it always depends on how far in debt you are. It's really a good program because you get a chance to start over eventually.
Reviewed Oct. 18, 2017
I was drowning in debt and it was all credit card. So, I said that I got to do something. I didn’t want to claim bankruptcy so I looked into National Debt Relief. I did my research on them after I originally talked to them for the first time. Their team was fantastic. They were knowledgeable, helpful and didn’t overextend themselves to say, “We can do this.” They told me exactly what was going to happen and when it was going to happen. It has been great. I had six credit cards and they’ve paid off four of them, so far. It's taken directly out of an account for me. It's great and I don’t even mind it.
Reviewed Oct. 17, 2017
It was a very difficult decision for me to enter into this program. Your very professional team made this a very pleasant experience. I give Joe ** and his on boarding partner a 10. That's the first time any customer service organization has earned my highest accolades. I am in the business of customer service, your team is fantastic.
Reviewed Oct. 17, 2017
The entire process up to this point has been flawless. The customer representatives are very helpful. Soon I will be debt-free as they have already negotiated one of my debts down! I am thankful for this company and always suggest their services.
Reviewed Oct. 17, 2017
I was very pleased with the process. It was fast and clear. The reps were very patient with me, although they did talk too fast for me to understand them. The whole process was done exactly like they said it would be. I have already recommended your services to a friend.
Reviewed Oct. 17, 2017
This was a scary decision to make. We were constantly hounded by other companies and lenders. We were on the verge of getting behind on our payments and wanted to get ahead of it. The National Debt Relief program made it an easy and comfortable process. I am very satisfied. Thank you.
Reviewed Oct. 17, 2017
What I so far done with them was good and the experience of the guy I talk to was nice and sound like he knew what he is doing and I know that I will follow through with the program so I can have a better understanding what I am doing of how to not to spend money I do not have.
Reviewed Oct. 17, 2017
My experience has been great. My questions and concerns... were answered to my liking. That gave me a sigh of relief immediately. So far so good. The monthly amount that was quoted to me was affordable. I never thought I'd be consolidating debt but I'm glad I called National Debt Relief.
Reviewed Oct. 17, 2017
National Debt Relief has been very helpful and professional. I have had a great experience with them. Very communicative and available to help with any questions or concerns I may have. I would recommend those who need Debt Relief assistance to use their services.
Reviewed Oct. 17, 2017
Very helpful and patient. A man with a head injury. I am very thankful. I could only dream of being debt-free when all these problems occurred. Now it feels like with help I am on my way. So with that said here’s to my future looking brighter/better than yesterday. Thank You.
Reviewed Oct. 17, 2017
All staff were very professional and understanding as this was a very tough decision and their professionalism reduced stressed. The process is very seamless with the technology used. I hope the program works as seamlessly with the creditors. Thank you for the opportunity to resolve our obligations and hopefully recover from a very difficult hardship due to illness.
Reviewed Oct. 17, 2017
Impressed so far with your organization - especially John. He spent all the time I needed in order to answer my questions and allowed me to make my own decision. Was not pushy in trying to get me to enroll. Look forward to working with your organization to eliminate my debt.
Reviewed Oct. 17, 2017
You are a blessing on my way to debt recovery. I had a death in the family and had to come up with money and got behind on my bills with no light at the end of the tunnel. I did research online and I found you. Spoke to a specialist and was so happy at the end of that phone call. Thank you so much for your wonderful help.
Reviewed Oct. 17, 2017
The entire process and experience was excellent. Both reps were knowledgeable, courteous and thorough. I would certainly recommend NDR to others. I feel completely secure that my settlement is in capable hands. I appreciate all of the information that was given to me clearly.
Reviewed Oct. 17, 2017
Luis and Shawn were helpful & professional. They stated they would help me in my road to being debt free. I'm counting on you guys! I'm hopeful to a new beginning with the sudden change of my circumstances in life.
Reviewed Oct. 17, 2017
Yes, I would definitely recommend National Debt Relief to anyone that want be debt free. I was amazed how low and quick they negotiated settlements with my creditors. They work with you to make your monthly payments as low as possible. What a relief!
Reviewed Oct. 17, 2017
So far. This experience has been informative and helpful in my situation. I look forward to having a better financial freedom. My husband and I have had a set back in our finances and needed some assistance. It appears as though you are a great solution
Reviewed Oct. 17, 2017
National Debt Relief has been such tremendous help in relieving my stress regarding making affordable monthly payments to my creditors. They are there with me every step of the way. Thank You!!! You have made a tremendous difference in my life.
Reviewed Oct. 17, 2017
Since the first time I spoke with Steven he made the experience less stressful. He was very patient and explained all the information and covered any concerns I had. Knowing I will have he assistance to be able to breathe again is such a relief.
Reviewed Oct. 17, 2017
Treated in a very caring and friendly manner when we discussed our situation. Received prompt service to get started with our program. Someone is always willing to answer any questions that we may have about this service. I am sure that in the future if anyone says that they are in need of help that we will recommend National Debt Relief with no hesitation.
Reviewed Oct. 17, 2017
Yes I would. Your co. and staff are caring and professional! They walked me through the whole experience flawlessly! We had been so discouraged about and other co. that was fraudulent, that we couldn't believe someone had our best interest in mind. The last two years have been so hard on me, first thyroid cancer, then my husband of 64 years passed away, then this year fighting breast cancer! Thank you so much for your support and help with my debt!
Reviewed Oct. 17, 2017
So far so good. Company is doing what they were hired to do. So far everyone I have had contact will had been courteous and helpful. Which I greatly appreciate. Can't say that about other company I tried to work with. They out and out lied to me. Thank you all for your help. Keep up the good work
Reviewed Oct. 17, 2017
I would recommend National Debt Relief to friends because your response to my application was done in a timely manner. The very next day. I called on a Saturday and someone called me back on Sunday. The process was also very quick. The welcome call was very thorough and the operator friendly and efficient.
Reviewed Oct. 17, 2017
Very professional good communication skills. Offers the best solutions to get out of debt. Always ready to answer your questions if needed. Convenient payment plans and payment options. Will contact you promptly if a settlement is offered. Highly recommend to friends and family will use their services again if needed.
Reviewed Oct. 17, 2017
We are very excited to take this step and be on our way to becoming debt free. :D Thank you National Debt Relief! We are so tired of always meeting dead ends to things we want to get because of poor credit report and debts we carelessly accumulate during our not so smart years LOL.
Reviewed Oct. 17, 2017
John, our application coordinator was eager and helpful to get us through the startup process in under 24 hours. It was nice to work with someone who was supportive and willing to help us overcome our debt struggles. The Welcome Call Associate was thorough, distinct, and a pleasure to talk to. She reviewed all the required documents and made me feel comfortable. She deserves chocolate.
Reviewed Oct. 17, 2017
I really wish I would have done this years ago. Such a relief off my finances by paying on sum to knock out my debt!! Only been in for a few months and they already have knocked out several debts with more on the way! They are getting it done!!
Reviewed Oct. 17, 2017
Theodore was very helpful. He explained the process completely so I knew what to expect moving forward in this process. I would recommend this process to anyone who is in a financial hardship. Thank you for helping me move forward to a debt free life.
Reviewed Oct. 17, 2017
The communication was compassionate and informative and made me feel at ease about the process. Shawn really went out of his way to make me feel comfortable with his tone and manner and didn't make me feel insecure or embarrassed about asking for help. I feel like I understand well what is going to happen next and can see a way out of the situation I'm in.
Reviewed Oct. 17, 2017
We have had a great experience with National Debt Relief! We are 1/3 of the way done with resolving and paying off our debt in just 10 months and they have saved us thousands of dollars! I am so excited for what the future holds!
Reviewed Oct. 17, 2017
They are always there to answer your questions and always fighting on your behalf. They keep in touch with you whenever they reached agreement with the creditors. They make sure they come up with the best deal to resolve your debts.
Reviewed Oct. 17, 2017
I was quite stressed when I called - Billy let me vent about the problems I was having financially, and Ashley with the Welcome Team was so kind. I feel hopeful for the first time in a good while and am happy to be helped by kind-hearted and knowledgeable staff of National Debt Relief.
Reviewed Oct. 17, 2017
Very well organized and polite employees, with good information sharing techniques! I came into this fairly blind, and within twenty-four hours, I feel fairly well informed. I am confident that I made a good decision using Nation Debt Relief. I would be quick to recommend this service to a friend or family member.
Reviewed Oct. 17, 2017
They have answered all of questions and explained everything to me. They made it very easy to follow and understand. I will definitely recommend to friends if they need my advice on the subject matter. National Debt is doing a great job. Fantastic job. Well done. Great all the way round.
Reviewed Oct. 17, 2017
So far seems ok, but because of so many scams, I am very nervous especially when it comes to personal things such as money, credit etc. The other concern is that it will take 2-3 months to start paying out the bills which is a shock because I have being paying all of my bills on time every month and are not behind.
Reviewed Oct. 17, 2017
They always answer my questions, they're never rude and they keep me informed on what going on. I can call them anytime when I have questions. I will tell others about National Debt Relief. It helps to have people that care when you get in over your head.
Reviewed Oct. 17, 2017
Staff was very helpful in assisting me with my needs. I was able to get assistance in the weekend, when I was available. The process was painless and Eli, the person assisting me, helped me understand completely how my contract will work. I'm hoping to get my finances back on track within 3 years.
Reviewed Oct. 17, 2017
I had an issue with the first guy and his lack of professionalism when he wasn't able to contact me, although I had already told him I had to resolve some issues prior to program enrollment. I was then referred to a supervisor who was helpful and a pleasure to work with. I would still recommend to a friend. I'm hoping the program works but only time will tell.
Reviewed Oct. 17, 2017
National Debt Relief have been very professional and patient with guiding me through the process. They have provided with the instruction to succeed in this program. I have even recommended my son to contact them to register into the program.
Reviewed Oct. 17, 2017
Overall an excellent experience with your service. Myles was extremely helpful and made sure that I understood everything involved, although he had to explain the material twice on certain things. That was because my English was not that good, but he took the time to make sure I understood.
Reviewed Oct. 17, 2017
I thank Ramzy for his gracious assistance and patience. He was very informative with regard to this program. I was also pleased with the young lady who handled my welcome call. I was driving so I cannot recall her name, but she was professional and efficient.
Reviewed Oct. 17, 2017
After receiving the packet of information I was uneasy at the process. As I discussed this with my husband, we decided that we couldn't have our creditors wait 6 months without a payment. This had not sunk in until I read it. I immediately tried to contact Andrew ** to cancel our involvement. To this day I have not received a call back and he doesn't answer when I call. I have also called the general number and no one will return my calls. Last week I send 3 registered letters to everyone I had addresses for and as of yesterday I have not received the return receipt yet.
Today the first payment has been taken from my account -- and overdrew it because I paid some of the bills myself. We have since contacted our creditors ourselves and worked out a payment plan with each individually. Once National Debt Relief received my signature on the account I have been ignored. I will be sure to tell others about this experience. NOT A PLEASANT ONE! And I feel like I have been scammed.
Reviewed Oct. 17, 2017
I needed help to get out of the poor financial situation I'd gotten into after I fell off a scaffold. You had one of the highest ratings out there so I chose you guys and have been happy so far. I love the fact that I can get so much assistance on the phone because I'm not very good with the computer at 69 years old. Thank You.
Reviewed Oct. 17, 2017
Took 4 months to see any progress. I was starting to get depressed thinking maybe this wasn't the best way to go. Now I am excited that I made the decision to go with National Debt Relief. The results are amazing cutting my debt and at this rate I will have all of my debt paid off and I'll be able to go back to school.
Reviewed Oct. 17, 2017
Everyone I spoke with made me feel comfortable. They walked me through the process and answered all my questions. They made sure I understood what was expected and what would occur throughout the process. I feel comfortable knowing they will be with me every step.
Reviewed Oct. 17, 2017
Very professional and explained the program clearly. My first contact was Scott ** and he was excellent in explaining the details of the program including the possibilities of affecting my credit rating. The documents were sent to me immediately after each conversation.
Reviewed Oct. 17, 2017
Glad I contacted NDR! Great customer service & I'm saving a ton on my debt! The program really works & I'll be debt free sooner than planned. Wish they had more info on bringing up credit score after the program is complete though!
Reviewed Oct. 17, 2017
Excellent customer service representatives are very helpful and knowledgeable of explaining program. Thank you for being available to answer questions about the program. Thank you for helping me get on the path of becoming debt free. Definitely would recommend program to family and friends.
Reviewed Oct. 17, 2017
From our first conversation and a mind full of worry, Randel ** was able to explain NDR's program thoroughly, yet simply, and how it could help us become debt free. He earned our trust with his knowledge, encouraging and positive words. Thank you, NDR, for giving us a chance to get back on track financially.
Reviewed Oct. 17, 2017
The agents are very patient and helpful. The process was easy to get started and everyone took the time to answer all my questions until I fully understood the process. I hope to have great results within the next four to six months and get all my debts resolved.
UPDATE 08/20/2018: NDR gave me a lot of breathing room. I was set up on a program where my payment was about half of what my payments had been. I didn’t have anything before and then I got about half of my money back so it was a relief. That gave me money for gas, grocery and some things I didn’t have. It was very scary when they told me I needed to stop making payments. It would seem counter-intuitive but I’m not even in this program for a year now and NDR has already paid off about seven creditors. The rep also kept on explaining that the problem was not just my debt. It was the constant interest. NDR told me that I still have three years to go but at the rate I’m going, it would probably take another year.
They told me that they would settle for about half of what things were and they’ve been pretty much right on target with that. Some of the settlements might have even been more than that. So it has been really nice and a really good experience. And it is so easy because people call or text me, or I would get an electronic call if I need to contact somebody. I would also usually get an electronic mail and it’s always been good news. They would say that they were trying to settle, that they came up with a situation and what the payments would be.
Sometimes, I’ve had to come out of my pocket a little bit more that month or the next month. But when I said that I couldn't afford it that month and asked if I could do it the next month, they've been very easy to work with. I feel like they’re really doing their best for me. The program has given me the opportunity to really live on my income and get back on a budget. I do everything by cash and when it’s gone, it’s gone. People who are struggling with credit cards should call National Debt Relief before their debt gets any worse.
Reviewed Oct. 17, 2017
I have already closed out one of the accounts I had them handle. They settled for about 52% of what they were trying to hit me for. On to the next account! Great company to work with. Honest, open & responsive customer service. Always open to answering your questions.
Reviewed Oct. 17, 2017
I was looking for some help. I had an excellent credit rating, but was concerned about multiple payments. NDR ruined my credit rating charged me >$800.00/mon for 4 yrs. After a year then turned me over to Liberty Lending for another 4 years.
Reviewed Oct. 17, 2017
This is the first time to call to asked and Erika picked up the phone and she helped us to explain everything that We have to know and she helped us solve the problem with all the debt!! We are very happy to know this company and of course I will tell all of my friends about this!!! Thank you so much for helping us everything!!!
Reviewed Oct. 17, 2017
A very good initial experience with National Debt Relief. They provided me with expert recommendations and answered all my questions concerning the program. I now know why they are top-rated. They are transparent in voicing the pros and cons whatever you decide is best for you and your particular situation.
Reviewed Oct. 17, 2017
Great customer service. My experience with both reps was outstanding! All my questions were answered and the reps were knowledgeable about the program. I feel confident in my decision to use National Debt Relief and will highly recommend NDR to my friends. Thanks!
Reviewed Oct. 17, 2017
While I have just started my experience with National Debt Relief, I am really impressed with the professionalism and demeanor that everybody has treated me and my financial situation. If the remainder of my experience is like this, I will be able to wholeheartedly endorse them!
Reviewed Oct. 17, 2017
Agents are well-groomed, honest, patient, and understanding. Perfect experience. Every exchange has been a step-by-step process. I feel very well informed. These guys cover all the bases and answer all questions before I can formulate them. What can I say? I am elated to be in such great hands and am looking forward to being debt-free!
Reviewed Oct. 17, 2017
Mr. ** was very professional. He explained everything in detail. I am happy that I chose National Debt Relief. I am confident they will help me take care of my debt and bring me peace of mind. I have spoken to other agencies that help people with debt relief but did not get assurance like when I talked to Mr. **.
Reviewed Oct. 17, 2017
Eric was very Helpful for me. I waited almost too long to call. I'm glad I did. So far so good. I have tried Credit Card Counseling before and wasn't happy with them. Eric and others were very Professional and understood my needs. Thank You very Much All.
Reviewed Oct. 17, 2017
Everything great, everything was well explain step by step. Both were very polite, very patient with me, were very happy to explain anything all over again. If I hear some that's in my same situation I'll definitely recommend you guy for sure.
Reviewed Oct. 17, 2017
The lady did explain and gave a run-thru on the welcome thing. I wish she could speak a little slower and clearer but maybe it was because I was on the road driving while on the phone. It was more environment but she was patient enough to ask me if I understand every topic she ran thru. She even explained how to contact customer service.
Reviewed Oct. 17, 2017
I needed relief help and I applied for a three-year plan with National Debt Relief. Their team calls me when there is an offer, and I'm almost halfway through the process. I’m able to pay my other bills since working with them.
Reviewed Oct. 17, 2017
National Debt had the best reviews when I was looking around for relief help. I'm happy with what they've done for me. They're a good company and they have done what they said they'd do, which is what I was looking for. So far, everything's timely and the team at National Debt answered every question I asked. As far as my debt, working with them has helped tremendously. We're on a three-year deal, and we're halfway there now, granted I put some more money in it than expected, trying to knock it out and get it done.
Reviewed Oct. 17, 2017
I was getting behind on some of my bill payments and I wanted to get everything put into some form of consolidation. I saw an NDR advertisement on TV and I went and looked it up on the internet. They've been easy to contact and easy to speak to. They explained everything really well and they were able to work out a plan for me and I availed of their 36-month program. Working with NDR has been good. I'm still getting a lot of calls from some debt collectors, but when I answer the calls, I just let them know that I'm going through a consolidation process and give them the number and then they call NDR. Once it's confirmed, the phone calls pretty much stopped.
Reviewed Oct. 17, 2017
I'm pleased with National Debt Relief. I was struggling to keep up with my bills and looking for a way that could help feed my credit. My previous consolidation company was making me pay on the balance owed so that they could stop the interest rate from sky rocketing and also stop it from affecting my credit negatively. Then I signed up with National Debt Relief in January this year and I was not too happy with it at first. How they settled the debt was a little different but they were able to settle for lower than the amount I owe. I have not seen an increase in my credit for as of yet and it's actually plummeting but they have made my life easier as far as the payment. They're actually knocking down outstanding balances, which is a bonus for me. Also, their team members treated me very well and answered a lot of questions I had. My experience on the program has been easy and I have recommended National Debt Relief to a few people.
Reviewed Oct. 17, 2017
National Debt Relief has made my life easier. Their team shows that they seem to care to help me. Overall, my experience has been streamlined.
Reviewed Oct. 17, 2017
National Debt Relief has really good customer service. While our interactions are standard, they've contacted me much. And every time I've called in so far or talked to anybody about offers for the account settlements, they've always been friendly and courteous. We've been able to get a lot of things settled in and my experience has been positive. I like the way things were going so I told others to go with National Debt Relief as well.
Reviewed Oct. 17, 2017
National Debt Relief was able to get me in a program that gets me out of debt. I was interested in alleviating one creditor because of its high interest rate but I wound up having to put all other creditors in. That was my only regret because it took a toll on my credit rating. I was bummed out about that since I wasn’t trying to take my credit rating from a 7 down to a 5, but it is what it is. I hate that I had to be in that program but I'm thankful. Also, any interaction I've had with their team has been well.
Reviewed Oct. 17, 2017
National Debt Relief is a good company to work with. I read their reviews on Google and multiple platforms, and they seemed to be a better choice based on all the people’s reviews. I reached the bottom of the reviews and I hardly found anything bad about them, which means they're doing something right. And when I made the initial contact with NDR's representative, he was pretty open. He had the information I needed and was able to answer all my questions, so I felt comfortable giving them my business.
They keep communication with me all the time. The initial representative also presented numbers to us and we agreed. They gave me all the tools to keep track of what's going on. Every time they reach a settlement, they call me right away and let me know. Then they call me again to make sure that I know what's going on, and I like it. We have to make payments and we are able to have a budget. But once we started working with NDR, we are able to make one payment to them and they can do the settlements. They're helping me make things easier, and in a couple of years, we'll be back in track. So far, NDR has been good. They're making progress really quick. They settled one account in the first two months. I love that they keep giving me feedback, and they're able to negotiate when I have a debt collector calling me. It's good to know that I have someone working with me in the process.
Reviewed Oct. 16, 2017
I am so happy with this organization. Every experience has been positive, and everyone I have spoken to has been kind, knowledgeable and very helpful. They have made a difficult situation so much easier for me. After only a few months they are making great settlements. I highly recommend. Thank you!
Reviewed Oct. 16, 2017
I was thrilled with my experience! It was easy and fast. The customer service was great all around! I have been struggling with maintaining good credit and making minimum payments and National Debt Relief is working to make my life a little bit easier.
Reviewed Oct. 16, 2017
The Specialist that assisted me with the set up of my account was knowledgeable, professional, non-judgmental, compassionate to my situation, thorough and patient, which helped to alleviate some of the anxiety I've been having as a result of my financial hardship and making the decision to enter a debt relief program. I researched several companies and decided to go with NDR because of their reviews and their success rate. I'm confident that this program will work for me just as it has for others and I look forward to my working relationship with NDR. The "welcome call" was a follow up to ensure the accuracy of my information, to inform me how to access my account via the client portal, and to provide me another opportunity to ask questions. Again the representative was knowledgeable, professional and reassuring. I'm glad that I chose NDR, my experience was exceptional. Thank you NDR!
Reviewed Oct. 16, 2017
I am so pleased with the results of National Debt Relief. I look forward to complete freedom from debt. After only 6 months I have over 38% debt resolution that would have taken years on my own. I would recommend this company to all of my friends and acquaintances.
Reviewed Oct. 16, 2017
My customer service rep, Noemi **, was extremely accommodating & efficient with my situation. I am currently without phone service & only could be reached by email. She was very prompt in getting back to me via email with the application process & answered all of my questions immediately. When I called the welcome number to complete my application, the gentleman I spoke to was very friendly and thorough in explaining the process to me. I would highly recommend NDR.
Reviewed Oct. 16, 2017
I've been hanging in there with Martindale Debt Relief for 2 years and everything is really paid off!!! They were super flexible when I got in a bind and gave their best customer service each call. Thank you National Debt Relief!
Reviewed Oct. 16, 2017
I recently worked with 2 of the specialist with NDR and I am completely comfortable with this program because of these two specialist. I do recommend anyone that is struggling with financial problems to work with NDR ASAP. I thank you very much for the assistance of NDR to relieve me so that I can try and get back on track.
Reviewed Oct. 16, 2017
I was close to bankruptcy, I was out of options. I believe this program will help me to pay my creditors and get out of debt. My wife and I are hoping for the feeling of being debt free again. Customer service have been honest and open about program obligations.
Reviewed Oct. 16, 2017
I was pleased to talk to somebody that speaks English. They were very courteous and professional in relaying all of the pages of the welcome packet. I feel relief that I decided to do this. I thought they were easy to understand.
Reviewed Oct. 16, 2017
This is my first time with them and I must say amazing. It takes times and patience but it's worth it. Everything they tell you is on point. There's nothing hidden and it's totally worth the wait. Don't believe me try it yourself.
Reviewed Oct. 16, 2017
Wow! What an amazing experience. Thank you, Evelyn ** and Kate **! I don't know if I could have gone through this without you both! I am really indebted to you... even if I am no longer going to be in debt! Thank you, thank you!!!
Reviewed Oct. 16, 2017
National Debt Relief has helped my life out greatly. My medical debt got out of hand when my son was in and out of the hospital. I had to miss a great deal of work, and got behind on a lot of bills. This company has taken a lot of stress off my life.
Reviewed Oct. 16, 2017
Very ease from answering question to giving you all the information to make you feel comfortable with the program. Both aly and welcome call agents were great! Will definitely share this information with family and friends who are in a hardship times.
Reviewed Oct. 16, 2017
I think the enrollment process went smooth. The folks that helped me were professional, non judgmental and courteous. I can only hope that the entirety of the process goes as the enrollment has. Everything was explained to me in detail. Thank you very much!
Reviewed Oct. 16, 2017
My first credit card was resolved within 6 months at less than 50% of the amount owed. I have no doubt that my remaining credit card debt will be completely resolved as well. The representatives are very helpful in answering all questions. I am satisfied so far.
Reviewed Oct. 16, 2017
I am so pleased with National Debt Relief. It feels like a Mack truck has been lifted off my shoulders. I am a little anxious and nervous about how this will all pan out, but I have confidence based on the reviews I read and the people I have talked to that I made the right choice.
Reviewed Oct. 16, 2017
The team so far is wonderful. They are helping me with my debt and working very hard at it. They have a very organized way of getting everything together and answer all your questions. Thank you for all your help glad to have National Debt Relief by my side.
Reviewed Oct. 16, 2017
I was very happy with the support and information I received while I was setting up this program. It was stressful figuring out how to get out of the huge debt I had accumulated, but they worked with me and answered my questions. Now I feel some weight has been lifted and I can start the recovery process.
Reviewed Oct. 16, 2017
I have just began my interactions with this company but so far everything has been excellent and see them being very helpful moving forward. They have been very transparent with all my questions and explaining everything in simple terms to ensure I understand fully.
Reviewed Oct. 16, 2017
Nikki was very helpful and understanding through the whole process. She made it easy to understand the way the program works and offered support. She was prompt in returning my calls and very attentive to my needs. I would definitely recommend NDR to a friend in need.
Reviewed Oct. 16, 2017
I sincerely recommend National Debt Relief! Their professionalism is beyond what I could have expected. Jonathan made me feel very comfortable even though I felt so ashamed of the debt I had gone into. I am so relieved to have taken this step for my financial future. A weight has been lifted from my shoulders.
Reviewed Oct. 16, 2017
Shadae was very professional and very clear when giving me all of the information. She made sure that I completely and accurately understood the information and that all of my questions were answered. I felt my concerns were addressed quickly and succinctly. I enjoyed working with her and completely at ease.
Reviewed Oct. 16, 2017
NDR was very helpful, answered all my questions, and was prompt in working towards a resolution. They make sure to let me know when anything is waiting on me, and are always available if I have a concern. Wish they would have told me that they were gonna wait 6 months to start negotiations... so this really ruins your credit rating.
Reviewed Oct. 16, 2017
So far the experience in setting up this program to reorganize and pay off my debt has been very good. The customer service representatives have been very friendly and most importantly, helpful and willing to walk me through the whole process.
Reviewed Oct. 16, 2017
I got in touch with National Debt Relief and spoke to Mr. Steven ** and Vanessa **. Both were professional, courteous and respectful. It was a pleasant experience dealing with these two representatives on a painful situation my husband and I had gotten ourselves into. Thank you for your service.
Reviewed Oct. 16, 2017
I had a easy time understanding the process. Great customer skills. Speaking to the operator I was giving hope and a understanding of process to come. I look forward to getting out of debt with a good team. They were very understanding to my needs.
Reviewed Oct. 16, 2017
Both enrollment ladies I have spoken with have been very helpful. They both explained what I was to expect and how things work. I feel a sense of relief after talking with them. Thank you for all you are doing to help me!
Reviewed Oct. 16, 2017
NDR has been very dedicated to resolving my debt. They are thorough and keep me informed along the way. I am very pleased with their customer service and attention to detail. I like the way they keep me in the loop along the way. Very happy with my experience.
Reviewed Oct. 16, 2017
I Marylyn ** was looking for someone to help me with my overwhelming debts. I needed someone to help me and help me fast. As I was watching the tv one morning I saw the advertisement on how National Debt Relief could help me do just that, so I took a few minutes and then call them. We went over all of my bills that I owe and came up with a solution that I could combine all of my creditors and pay one that they would divide between all the creditors and I would pay them off sooner. That brought music to my ears. I so happy that one of my creditors agree to our proposal, l so thanks to my friends at National Debt Relief. I am on my way to being Debt Free.
Reviewed Oct. 16, 2017
Always a great experience. I particularly like the professionalism that is shown by all of your people. I would certainly recommend my friends who would need to use your type of service. All of your people are gracious and understanding. Thank you.
Reviewed Oct. 16, 2017
I was diagnosed with cancer in 2015, and before I knew it, I had acquired debt due to medical bills that I could no longer keep up with. I considered filing for bankruptcy but didn't want to go that route if I didn't have to. I just completed the application process with Max and Kinta at National Debt Relief, and it couldn't have been more easy and understandable. They walked me through the process at my speed, double checking everything. When it came time to sign the final documents of our agreement, I knew I had made the right choice with National Debt Relief.
Reviewed Oct. 16, 2017
Awesome service, I called in with a panic, didn't know what to do to resolve it. My total 23k worth of Credit card debt they managed to get it down to 16k worth of debt with lower payments. I'm finally moving forward to resolve this and get this monkey off my back.
Reviewed Oct. 16, 2017
I dealt with very nice people. They helped me understand the program very well and helped me with my problem. It’s been resolved. Thank you very very much. I would highly recommend this program to my friends. The first guy who helped was Micah **.
Reviewed Oct. 16, 2017
I collected a ton of credit card debt at a young age and was not sure how I was going to be able to pay it all off. Thankfully this company has helped me tremendously and has already resolved half of my debt in a little over a year. I’m so grateful for this and would definitely tell everyone if you need help they are the ones to go to!
Reviewed Oct. 16, 2017
Excellent customer care! This company was pleasant to work with and was able to help solve my credit card issues almost immediately. I will be having my husband call as soon as he possibly can to consolidate his debt as well. The people that I spoke to were very understanding.
Reviewed Oct. 16, 2017
Great customer service! They stay on top of everything and work quickly to resolve all open and delinquent accounts. Have been working with the company since September of 2016 and almost complete with terms of the contract. Whenever there are changes to the statuses of the accounts they immediately notify either by email phone or both. Highly recommend this company!
Reviewed Oct. 16, 2017
Sign up was fine, person was professional and answered my questions. Gary was fine also, except I kept getting calls when I told him I would call when ready, I like email, which he reply very well to.
Reviewed Oct. 16, 2017
I’m very satisfied and appreciate in this program and all staffs from this company. My debts was killing me in past 3 years. I was thinking about bankruptcy. But before that, I tried anything else I thought. I had no choice to contact this program. Now, my debts are almost done. I see the goal. Monthly payments are smaller so I could control my financial every month. I am a single mom and has 2 kids. No family around me. And I work for 100% commissions job. Life is hard sometimes but I could not give up. I’m super appreciate of all the staffs in this company. They are educated, polite, thoughtful. Thank you so much for giving me back my future.
Reviewed Oct. 16, 2017
They were all nice and friendly to work with. Very helpful too. Called and kept me informed. Went over everything to the max for me to understand. Answered everything very well. I love how fast they get thing taken care of for you. And seem very understanding and caring.
Reviewed Oct. 16, 2017
The company is always checking to see if you know exactly what going on with your account. I was hesitant at first. Now dealing with them I Highly Recommend. They are Very good about keeping their customers informed and updated about account. Representatives are, Polite, Informative, Always willing to Help. Thank You.
Reviewed Oct. 16, 2017
Thank you so much to National Debt Relief, The employees are so helpful and very nice they helped me to get my debt under control. Saved me so much money. Wish I would have done this a long time ago. Thanks again.
Reviewed Oct. 16, 2017
They were clear in the process, friendly, and accommodating. I would refer others to National Debt Relief in a heartbeat. I hope that this great service continues and that I can get out from under my debt without issue. It is hard to be so behind the 8 ball. Thank you.
Reviewed Oct. 16, 2017
Loved email and being able to approve by clicking the email. I don't answer the phone so email is such a convenient easy way of approving items that are needed to be taken care of. Email is a great way to go.
Reviewed Oct. 16, 2017
Both Paul ** and Jennifer ** were absolutely amazing through the start up process! Jennifer was super helpful and stuck with me through my copious amount of questions and concerns and really put my mind at ease. Paul was great when it came to reviewing the details of my program and gave some great last minute questions. Both Paul and Jennifer are fantastic and I am grateful they were the ones who helped me get started on my debt relief! Thank you!
Reviewed Oct. 16, 2017
I had a very professional and informative experience. All my questions were answered and everything was processed in a quick and timely manner. Kim was very friendly and at no time did I feel like I was being judged for my financial situation. She gave me some great tips and even stayed late due to the time difference. Top notch service!
Reviewed Oct. 16, 2017
I was pleased to see three settlement offers sent to me. Although one of the offers fell through, I am pleased with the progress so far. Thank you for moving quickly to resolve my debt. Keep up the good work. Two down, five to go! :)
Reviewed Oct. 16, 2017
I was constantly worrying about the bills all the time, but when the settlement offers started to come in, I felt relief, my stress level came down. Thanks National Debt, this truly helps me in getting my family ahead and back on track!
Reviewed Oct. 16, 2017
As a graduate student, I was too young having all this debt. So I was trying to seek relief and try to bring up my credit. My experience with National has been great. Everybody has been very helpful. They've been able to help me rid of my credit and pay off my debt. They worked with me with like the legal aspect of things. They've been able to help charge-off one of my credit cards. So, it's really been helpful. They're knowledgeable, always there for help and they always update me on my account status, my credit card. They are really good at updating somebody.
Endurance is really good at negotiating because most of my credit cards, they are really high and when they negotiated they brought them so low. And I was really surprised. I've settled seven and I'm almost done with my debts. And I'm thinking, without this company, I don't know if I would have kept up with those balances. Having them into my life, they have helped relieve the stress and looking at the bigger picture, instead of paying $10,000, I'm paying $1,000. So it's way better. They're excellent.
Reviewed Oct. 16, 2017
The people I have spoken with have been very helpful. It is a lot of information to take in and I hope that I understand all of the information. However, I felt that I could call at any time with any questions when I spoke with all of the people, especially Gigi.
Reviewed Oct. 16, 2017
National Debt Relief takes care of my debts and I don’t have anything to worry about. Their reps were respectful and helpful. My experience with them has been easy.
Reviewed Oct. 16, 2017
It was a bad time so I looked into relief help. National Debt Relief provides great service and I'm very satisfied overall.
Reviewed Oct. 16, 2017
I graduated undergrad during the recession. It hit hard, and I wanted to take a year off to work a bit but I’m in the School of Architecture and at that time, everybody was getting laid off. The student loans weren’t awesome and it forced me to go to grad school and go into even more debt because there were no jobs at that time and I got time to kill. When I did a deep search about how to get out of debt and what programs are out there for a person like me who is in a serious amount of student loan debt, I came across National Debt's site online. And my experience started off rough because I’m in a lot of debt but they brought it all together for me.
National Debt's team was really helpful. The gentleman that helped me out was on the phone with me for hours answering all my many questions and then talking to my dad at one point. It really took a lot of time and care in making sure I felt comfortable with the program. When I got in, there was a period where I wasn’t supposed to pay off my monthly loan to set amount that I had and for about six months, I wasn’t sure what was going on but they told me to hold tight and we need the loans to go into a collection agency so that they could start negotiating.
I was very stressed out with that timeframe because I was getting calls every day from Navient and I couldn’t get a direct answer from National Debt about when it was going to stop because they are just waiting for it to go to collections. And that was the only time when I was uncomfortable, but as soon as it went into collections, National Debt called me and they started negotiating the loans down and they did a terrific job. Everything was broken down and listed out clearly on what I’m paying, how much I’m saving and how much the negotiators are being paid.
My issue then with Navient was they weren’t being proactive in getting me paid off. I called them to see what we could do, what my options were and there was a roadblock every time and then the last time I called them, I was in tears because they said I wouldn’t be out of debt for another 25 years and by that point, I would have paid over $400,000. And it was the day that I called National Debt Relief because I was so frustrated.
National Debt reduced my debt by a tremendous amount. It was at $148,000 and they brought it down to $56,000 through negotiation. So, I’m going to be debt free by June 2019 and I feel like I have a future, which I wasn’t expecting for myself. I’m very pleased with them. There was one month where I couldn’t pay my monthly amount that I’m set to pay them and I called them. They rescheduled all the negotiation that they had already done because they have set amount that needs to come out of my account with them. They were very accommodating, which is very helpful, which Navient was not at all.
Reviewed Oct. 16, 2017
National Debt Relief has been great, helpful, and there to answer anything I need or any questions I had. They waived to consolidate all of the loans I had outstanding with debt collectors and get a settlement so I can pay a minimum payment to get it situated. It's definitely a relief being able to have someone who is able to take over my debt. I love them and I'd recommend them.
Reviewed Oct. 16, 2017
I saw my bank account going from a lot to nothing very quickly. I signed up with National Debt Relief and every experience has been good, except there was wrong information given to me. I was told that right away they would handle all the phone calls but I got hammered with phone calls. It got to a point where they were actually using area codes by where I live so I'd think it could be somebody I work with. It was so bad that I had to turn my voicemail off on my phone. So I called National Debt Relief back and talked to them and they said that it's after they receive a certain amount that they start handling the phone calls.
So far, two accounts have been settled. But whenever they reach a settlement, they call me and then they ask if I can send them an extra $200 or $300 to help pay it off. There's a reason I'm with them because I can't afford to do that. I'm still struggling and it's a big adjustment. Also, I call them and ask for an approximate time when everything is paid off but they can't give me an ETA. I like to keep track of that but nobody has been able to give me that answer so far. I had to keep finding an answer but most of the people who know what they're talking about were very helpful with me. I recommended National Debt Relief to a guy I used to work with and he's actually with them.
Reviewed Oct. 16, 2017
I've been with National Debt Relief for a year now. The goal was to get out of debt within three years, so I was like, “Yay! One year down, two more to go!” So far, everything has been good. They’re great, they’re working well with me and I’m working well with them. And whenever I have any questions, they’re more than capable of answering my questions. They’ve also been flexible, and whenever I can make an extra payment, they allow me to do so, no questions asked. What I like about them is that they give me a debt schedule, and then see if I can work with it or not. And as far as managing my finances, it makes it a lot easier with the said goal. Now, I’m looking forward to finishing my out of debt solution, so that way, I can go back to my radiology program without any stress.
Reviewed Oct. 16, 2017
My ex-husband maxed out all my credit cards so I started working with National Debt Relief in March this year. It's been great. They’re really polite, nice people and I never have issues with them. Whenever I call and ask questions, they answer it. And when they call me, they inform me everything that I need to know and they keep me updated.
Reviewed Oct. 16, 2017
National Debt Relief team was good. They were informative, answered my questions really well, and I'm happy with them. But I kind of regret doing the debt consolidation. I knew my credit would go bad but I didn’t know it was as bad as doing a bankruptcy.
Reviewed Oct. 15, 2017
Very official in every way, making sure I had a clear understanding of the whole contract. There was also a clear understanding of everything on the follow up call. Not sure that the law firm that I'm getting in my e-mail is connected to the National Debt Relief Company!
Reviewed Oct. 15, 2017
NDR helped me at a time when I was desperately in need of assistance. They gave me a way to handle my debt respectfully. They have a great team and have always answered all questions and concerns with kindness and respect. Now I can start to build credit. Thank you all for this!
Reviewed Oct. 15, 2017
The advisor was informative and explained the process in wonderful detail. I understand the process and I'm looking forward to getting out of debt with the assistance of this program. I definitely recommend this program if you're in need of financial assistance.
Reviewed Oct. 15, 2017
National Debt Relief has been very helpful. The process is not helping my credit, but it's helping me financially right now. They're settling all my debts, and I'm just putting money into a pool.
Reviewed Oct. 15, 2017
Representatives were very knowledgeable on the task at hand, and were able to reach settlements on three of my creditors at a rapid rate of time. Accolades and kudos to the staff of National Debt Relief... appropriately named. Would recommend your services to a friend, family or a associate.
Reviewed Oct. 15, 2017
National Debt Relief has been very helpful and they have improved my credit score. Also, I had pleasant interaction with their team.
Reviewed Oct. 15, 2017
National Debt Relief affected my life in a good way. I got to get my accounts online and be able to pay them. Their reps were good with communication and all around.
Media


