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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 299 Reviews 44475 - 44625
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2017

    National Debt Relief has helped me so far, and I would be glad to get everything settled. They got all my information and got everything together, and everything’s been a good experience. Everybody who I talked to at NDR did a great job and when I had any questions, they answered them for me. I just wish that when I send in a service request that they would send some kind of feedback showing that they’ve got it for it may be a couple of weeks down the road before I hear anything back from them. But I’d tell others to go ahead with NDR, and not be afraid for it will be a good experience for them.

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    Staff

    Reviewed Nov. 26, 2017

    I had a financial issue that I wanted to have some options on. National Debt Relief has a good rating in the Better Business Bureau, which was attractive. I couldn’t find any negative indicators and it was a scary proposition but they seemed to be the best. I brought over 5 accounts to them and they did a settlement negotiation for me. Payments have been on automatic draw set up. I have a bunch of people dealing with the accounts themselves who have been great for the most part and have high level of professionalism. They clinch the numbers and see if it’s something they could attempt while still being profitable. Three of the smaller accounts have been settled but there’s a much larger one that’s got some legal components attached to it right now so I’m in a sticky spot. National Debt Relief has been organized and working with them has put me in a goal. So far, the experience is good.

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    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 26, 2017

    I feel comfortable with National Debt Relief. I looked online to see what might be out there that can help me through the situation that I was in. I happened to come across them and I liked what I read. I started almost six months ago and enrolling was smooth, very strict and clear. They told me step by step what I had to do so it wasn’t complicated at all.

    They were very friendly and understanding. They’ve assured me that they were going to take care of everything and not to worry. The beginning is the hardest part. My credit score has been affected very much. However, I have to decide if I want to resolve this. My credit score is going to be affected but in the long run, I’ll be able to build it back up. Plus, I won’t have these debts to worry about. And I had to get rid of all the credit cards. The longer that I’m in the program, then I will start to see results. And things are now starting to clear up and my debts are starting to get resolved. I’m still early on the program, but so far they’ve resolved three accounts and I feel great.

    So far, everything is going smoothly and they are keeping me up to date. They called me yesterday to let me know and keep me posted on what’s being resolved step by step. I’m having a good experience with them in resolving my issues. It’s a process. It’s going to take time but I feel that this program is working side by side with me and I feel very much relieved now. I would definitely recommend looking into it and considering it, especially if one is in a hard situation like I was in.

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    PriceStaff

    Reviewed Nov. 26, 2017

    I had a bunch of credit card debt. I researched on the internet and National Debt Relief seemed to be the most reputable one. Their enrollment process was pretty easy. They laid everything out for me and told me what I needed to do and made me feel assured that they were going to take care of everything and help me. Their rep told me that we can get it done and he would work with me and keep me updated on everything that was going on and he was very good. He asked what can I afford and what is the best monthly pay for me. He let me decide if I wanted to do it bi-weekly or monthly. Then he said that they're going to work around with me and are going to do what's going to best benefit me.

    Working with National Debt Relief has taken a lot of stress off my shoulders. And I don't have to do it by myself as I got somebody there that's going to go through the whole thing with me. Plus, the cost is excellent. I couldn't be more pleased. I had a great overall experience and I would recommend them to anyone. I was skeptical at first, but once I did my research on the company and now that I got to work with them one on one, they definitely are what they say they are and they do what they say that they're going to do.

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    Customer ServiceStaff

    Reviewed Nov. 26, 2017

    I saw relief help as a reputable way of taking care of some issues as far as our debt as opposed to filing bankruptcy. National Debt Relief has been on top of things. I recently gave them a list of our debts. And they initiated a lift of automatic dates where withdrawals would be made from our checking account. They negotiate with the creditors and let us know whenever an agreement has been made. And as long as we're making the initial deposits allowing them to withdraw from our account every month, so far, it's been working. National Debt's representatives have been very responsive and very good at callbacks and initiating written documentation of what we're doing. There was one time that I noticed they were doing an automatic withdrawal three times instead of twice out of one particular month. I contacted them and they were able to readjust the schedule so that it was continuously twice a month.

    One concern I still have is when I went into it, I thought because we were making arrangements with our creditors and showing an earnest effort to try to satisfy the debt in some way, I did not realize it would take such a blow on my credit score that it was like I filed bankruptcy. And it's the part I'm not happy with. Our credit score is really down since we've been doing this. But I feel confident that I knew I'm trying to do what's right as opposed to filing bankruptcy. National Debt had been able to get some of our creditors to agree to a lower amount. But it would be helpful if they send an updated list of the companies they've been able to negotiate with. I need to know who among the companies have not complied or agreed. I have something on file and they call me and let me know and they're good at sending a letter, too. But a composite of the companies that they're working with, where I could see it on one sheet would be good.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2017

    The team members seemed well informed and repeatedly asked if I had and questions and if I understood. Quick response times on callbacks and email of information. I appreciate these things because this is my first time ever doing anything like this.

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    Staff

    Reviewed Nov. 25, 2017

    They are professionals. They helped me a lot with good recommendations so far. I appreciate their efforts. Also, they provide me with all information that I needed. I received many letters right away. I can find any question in the package they get sent to me. I feel comfortable now.

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    Customer ServicePrice

    Reviewed Nov. 25, 2017

    Customer service are prompt in responding inquiries. Did a good job in making a settlement payment in a very reasonable and affordable amount. The fees are low cost. I would definitely recommend this program to people who are having a lot credit cards.

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    Customer ServiceStaffProcess

    Reviewed Nov. 25, 2017

    I am very happy with NDR. They have been nothing but excellent and friendly through the entire process. The call you get when a debt has been resolved is such a good feeling. They are helpful and understanding and really put you at ease. I would recommend NDR to a friend.

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    Customer ServiceStaffProcess

    Reviewed Nov. 25, 2017

    Excellent customer service. Courteous, timely, respectful. No shaming or negative comments. The process was simple and Wade ** was persistent, but not pushy. He worked well with my busy schedule. I feel hopeful that I can be free from this debt in a reasonable time.

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    Customer ServiceProcess

    Reviewed Nov. 25, 2017

    I've been in this program for only a few months, had my first debt resolution and saved over 6000.00, couldn't be more pleased with this result. Looking forward to my next account to be resolved, have no complaints thus far. Customer service has been very helpful, thanks again.

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    StaffProcess

    Reviewed Nov. 25, 2017

    The only suggestion is you can tell they are Robots reading the same things over and over. I can tell they were just reading what they had to get through the process but both representatives were nice and very understanding to my needs and answered all my questions as needed.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2017

    So excited to see that 3 of my debtors have negotiated quickly in 6 months time. I have received exceptional customer service over the phone. They are knowledgeable and care about helping me get out of debt. I would never have been able to do this on my own.

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    PriceStaff

    Reviewed Nov. 25, 2017

    My experience with National Debt Relief was wonderful so far. I needed help paying my debt then. I looked up for debt relief companies online and National Debt Relief had higher ratings so I went with them. Their enrollment process was easy and I've been with them since March. The cost was reasonable and their reps have all been really great. National Debt Relief helped me deal with some of the debt and settled a couple of things that I needed to be done. They did really good. I'd tell a friend to give them a shot.

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    StaffProcess

    Reviewed Nov. 25, 2017

    It has been a great experience dealing with NDR while enrolling in this debt settlement program. They have been very professional, nice and knowledgeable in helping us enroll in this program due to our financial hardship. When you go through a bad financial hardship and all options fail, NDR is a great source to go to for help. They understand you need help and they don't waste any time trying to see what they can do to help you. They are #1 in our book as 100% client satisfaction.

    UPDATE ON 03/01/2018: I was very happy with the progress of resolving one of my creditors making it the first one done on my list. I was very satisfied with the settlement that NDR was able to acquire with this creditor. It saved me quite a bit of money on this one creditor.

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    Process

    Reviewed Nov. 25, 2017

    I'd like to thank Armani ** and Vanessa ** for explaining your program in such detail and making feel so confident that I was making the right decision without a doubt. I'm looking forward to working with you. Thank you.

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    Customer Service

    Reviewed Nov. 25, 2017

    We enrolled in National Debt Relief's program in June and are very impressed with the education, attentiveness, compassion and individual customer service. They have negotiated with creditors on our behalf and over 60% of our debt has been reduced. Definitely one of the best decisions we've ever made. Thankful that we are on the road to financial freedom.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 25, 2017

    Everyone was very helpful. Very knowledgeable and understanding. I am looking forward to getting my finances back on track. Communication was great and everyone was pleasant to work with. Hope the rest of the process goes as smoothly. Here’s to being debt free in a few years! Looking forward to starting the year out on the right foot financially. I had to help my family out and it’s nice to know there is some help for me as well. I can now sleep soundly at night knowing I made the correct decision.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 25, 2017

    Took 7 months before any accounts were negotiated, only 3 of my accounts were paid and the mark up rate very high 25%... I don't even know where the money went literally. In one week I've made 4 payment arrangements without a problem or fee, and another thing they had a lot of phone issues or some reps really didn't know what a power of attorney was. I wish I would of done this myself from the beginning because I feel like I gave away money. When you're undergoing a lot of financial stress you really aren't thinking clear enough to even handle these issues.

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    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 25, 2017

    Some of my credit card debt has been negotiated and I'm very pleased. I received emails about it and a phone call. The person I spoke with was very professional and explained everything. I'm so happy that NDR is handling all of this for me. Saving me a lot of stress. I definitely recommend them. I've been very pleased with them since I started the process. They really seem to care.

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    Customer Service

    Reviewed Nov. 25, 2017

    National Debt Relief is in the process of helping us with our overwhelming debt, which we allowed to get out of control. They have stepped in and stopped 15 to 20 phone calls per day, contacted and organized our debtors, saved us a lot of money by negotiating our debt down and keeping us well informed of their success bailing us out of debt.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2017

    National Debt Relief was willing to work with me about the payment being able to bill twice a month instead of all at one time. They usually keep me informed once a month of what's going on and who they're dealing with. They answered all my questions and they were real courteous. They also sent me a copy of everything that we discussed and before I made a final decision. I kept in touch through emails and they also have their own website set up to my account so I can see everything that's going on. Working with them has eased the phone calls of collectors. Now, I've got a little bit of more money that I could take care of my family with. Everything they're doing is great and I highly recommend them. It's one of the better things I did in my life.

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    Customer Service

    Reviewed Nov. 25, 2017

    My bank said that they couldn't help me out so I looked for the next best thing. I called National Debt Relief and I told them my situation and they said that was exactly what they were there for. It has been easier since working with them because I don't have to worry about the things. So far, they told me all the stuff and they all sounded legit. Also, they have lawyers that represent me so it seems normal to me. They're dealing with all the issues and I'm satisfied with them. My bank screwed up my life and National Debt Relief was there to help me.

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    StaffProcess

    Reviewed Nov. 25, 2017

    I had S&N Debt Solutions before but they weren’t covering hospital bills and payday loans. National Debt Relief did and their reps have been good to me. They have been settling everything and they told me at what plan I would be able to settle quicker. They also tell me if I need something or if I could get more funds but I’m giving them all I could do right now. It’s a slow process but they’re helping me and I appreciate it.

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    Customer ServiceStaffProcess

    Reviewed Nov. 25, 2017

    We had gotten overwhelmed with bills and we have lost part of our income. We had sold the house and we were getting payments for so long, which stopped, and we didn’t have the money to keep going. I was doing research and National Debt Relief seemed to have a good standing with the Better Business Bureau, so they were the one I called. They went through what I needed and then they faxed it to me and then sent it to me, too, so I have a copy of what I needed to do.

    The initial gentleman I spoke with was very good, and he went through the whole process and let me know what ticks back then, and their information was well-written, too. Every person that I talked to has been knowledgeable and was able to help me. My husband died recently and I had to call about a couple of things. And they were very helpful. National Debt had done exactly what they said they were going to, and I think it’s important, and I trust them. Working with them has given me a lot of relief. I know that the bills are getting paid, and several are already paid off, which is a good thing, and it’s helping me. National Debt is a good and reliable company.

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    StaffProcess

    Reviewed Nov. 25, 2017

    I heard one morning that National Debt Relief was offering their services to consolidate someone's debt and would help pay a locked and lowered rate without the high interest that one normally pays on cards. It just felt right and I did a debt consolidation. Christian was my rep and he was caring and concerned about the hardships I was having. I believed he would be able to fix it and he did. But the process takes time and I have to give National a little time to do their work. They're looking into upgrading some of the account services and it seems to be doing well. So far, my experience has been good and I have paid off some things.

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    StaffProcessTransparency

    Reviewed Nov. 24, 2017

    I had the pleasure and the great blessing of working with Val ** who very patiently and helpfully explained the program to me in very simple terms that I could easily understand. He earned my trust right away as he was very knowledgeable about how the program works. It's extremely tough to talk about one's financial situation to a stranger, especially if it's not in great shape, but Val made me feel comfortable to be forthcoming and ask the difficult questions. It was a very good experience dealing with NDR!

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    Staff

    Reviewed Nov. 24, 2017

    Everyone I spoke to was friendly and seemed to care about me as a person and my personal situation. I could tell they weren't just trying to sell me into the program. They truly were trying to do what was best for me. No one made me feel bad about my situation. They answered all questions in a way that could be easily understood and took all the time we needed. After talking to them, I felt like the weight of the world was getting lifted off my shoulders.

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    Reviewed Nov. 24, 2017

    Received correspondence from Collectors on one of my recently resolved debts. Had questions on how it should be handled and was informed by your Agent that NDR was already in contact with the Collectors. Feel that I made the correct decision back in August with partnering with NDR on resolving my our of control debt.

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    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    Everything went smooth since last year I requested services from National Debt Relief, so most of the process was something I was familiarized with. During both processes, the filling all the information process and welcome phone call, both representatives were kind to me, wish makes me feel that there are people that do care for their customers.

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    Staff

    Reviewed Nov. 24, 2017

    Very helpful and so encouraged to think I have someone on myself. The agency were very helpful and understanding, Great job. I will be recommended to others in the near future, to some of my friends and family member on great program this is. Thank you.

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    StaffProcess

    Reviewed Nov. 24, 2017

    Amazing service recommend by a great friend. As someone as young as me they made it really easy to understand every step and the whole process from beginning to end. I’m so glad I’ll finally be out of my hole sooner than I ever would have expected.

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    Staff

    Reviewed Nov. 24, 2017

    So far Steven and my team have really been awesome to me and have eased my mind a great bit. I really didn't know what I was going to do! They seem to have covered all the bases. I never thought I could be debt free. Look forward to working with them. Thank you all!!

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    StaffTransparency

    Reviewed Nov. 24, 2017

    I was so overwhelmed with my bills that I could not sleep thinking how in the world did I get myself in this nightmare, so I National Debt Relief thank you again. Everyone I spoke to explained everything and once again thank you.

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    Staff

    Reviewed Nov. 24, 2017

    So far so good. Very nice & polite. Don't judge & that's very nice & a relief. Happy they were able to help me. Feeling lost in debt stinks and I'm greatly that I found this company. After reading reviews I chose them and it's been very easy and stress free.

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    Staff

    Reviewed Nov. 24, 2017

    I was treated with great service. They gave excellent information, that was easy to understand. I felt that the service that I received was very knowledgeable, and helpful for me. At the end of the enrollment I felt relieved of the burden that I had done to myself.

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    Customer Service

    Reviewed Nov. 24, 2017

    Awesome!! Great customer service. I’m excited to be a part of National Debt company. Thank you. I can’t wait to be debt free. I like the enrollment process. Easy and fast. No complications. Thank you.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2017

    Nation Debt Relief they help you get rid off debt. Customer Services is very helpful and they listen to any question you have. They review your account step by step. They answer all question. They are great, fast and you don't wait on phone line.

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    Reviewed Nov. 24, 2017

    Very good with your debt. They take and contact all your creditors and make a great deal that almost 1/2 of the amount you owe and set up monthly payments that covers all of your bills in one payment. They will even work with you to make sure you can make the amount and if not then they will try and lower it and whatever they can do to make it more simple to pay all of what you owe to all of them.

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    Denise increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Denise increased their star rating on May 25, 2018.

    Updated review: May 25, 2018

    NDR has reached out and explained they appreciated my review and employee training has increased and targeted to the few that have been less than professional.
    The supervisor I spoke with understood my complaint as one of constructive criticism and seemed genuinely interested in improving service. I’m thankful for a forum like consumer affairs to get positive results. Customer service isn’t a given anymore. Nice to know some businesses are interested and responsive.

    Thank you NDR!

    Original Review: Nov. 24, 2017

    I am very pleased with the negotiation process that National Debt consolidation has handled on my behalf. I am not pleased with some of the customer service during this process! There have been 2 extremely RUDE representatives who seemingly do not understand basic questions and become evasive to cover up their lack of training. Unprofessional behavior and childish attitude is unacceptable in any business. I must comment I have also had excellent customer service experiences on several occasions. Overall it’s been a positive experience and I would recommend NDR. Personally, I might research other debt consolidation if I have one more negative experience.

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    Customer ServicePriceStaff

    Reviewed Nov. 24, 2017

    I was feeling overwhelmed in making all my payments and barely knocking them down after the interest each month. This was a reasonable way for me to resolve my debt. Everyone is very understanding and helpful when I call for information or assistance on the portal.

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    Staff

    Reviewed Nov. 24, 2017

    All my questions were answered very well, and the patience both the representatives had was amazing. Every questions was answered in depth. Overall they made me feel very comfortable with this decision I have taken. I appreciate their time.

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    StaffTransparency

    Reviewed Nov. 24, 2017

    I have a really nice experience with National Debt Relief! I will definitely recommended this to friends and family and I really appreciate that the person who attended me explain what was the whole process of what they are doing.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2017

    All agency were outstanding. A job well done! Very professional. Each agency went over the guidelines with me and answer all of my questions. I will refer National Debt to a friend. My experience with Anthony ** and Sherry were outstanding and patience. Each agency walk me through the program. I am very please.

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    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    I am completely satisfied with my experience. I was treated extremely well and felt that all my questions and concerns were answered in terms I could understand. Mr. ** was one of the best customer service agents I have ever dealt with. He understood my hardship situation and could feel the overwhelming stress I was having. He was so reassuring during our intake process and I knew I was taking the right step in choosing National Debt Relief. Thank you so much. I feel like a tremendous weight has been lifted.

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    StaffTransparency

    Reviewed Nov. 24, 2017

    Very professional and accurately specified all contracts items and answered exact questions and explained, I was convinced that your team will take care of my problems very well and I can trust. I was in very critical condition but after contract with this company and to get rid of debt I feel better and I think I am in good hands.

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    Reviewed Nov. 24, 2017

    Thank you for putting my life on track. I was over 100,000 in debt now I only owe 15,000 in three years. My credit is starting to rise again. I would recommend your service to family and friends because you get it done. Again Thank you so much.

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    StaffProcess

    Reviewed Nov. 24, 2017

    Your whole entire staff was just awesome! They were very educated about the program, patient with me when did not understand or when I asked questions. I was nervous about getting rid of my credit cards during the holiday but Randy reassured me and that was very comforting to me. Thank you!

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    Staff

    Reviewed Nov. 24, 2017

    With me being a client of National Debt Relief there is some stress lifted off my shoulders because I know that They are well experience of handling everything for my best interest and my future that gives me Great Confidence that I can just go Ahead with my everyday life doing the things that I need to be doing. I am very thankful that I heard them on the radio talking about National Debt Relief. My only concern now that the people that I share the information with about National Debt Relief I Hoped that they contacted them. Also Thank you very much. Happy holiday season. ☺️

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    Staff

    Reviewed Nov. 24, 2017

    The people at NDR are so knowledgeable and helpful. They have covered every question I possibly could have had and have completely put my mind at ease knowing that they are truly on my side to help me out of my financial downfall. I am so excited to be working with them and am grateful to know that there is a company out there that is really willing to help me get back on my feet financially.

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    Transparency

    Reviewed Nov. 24, 2017

    I was notified of another settlement agreement and additional funds are needed. We worked on additional deposits to clear the payments that are scheduled and it all worked out. Painless, exciting to see these happening and amazing that the negotiated payout is so much less than the original balance. Love this!

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    Staff

    Reviewed Nov. 24, 2017

    I have spoke twice now to men at your office, they are so very helpful in explaining everything to me until I fully understand what is going to happen. If I find a friend who has gotten into the credit card debt like I have I will be sure to recommend National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    Everyone has been extremely helpful, patient, and kind throughout this experience. I highly recommend them. They walk you through the entire process, respond quickly to all of your questions and/or concerns, and they are always available. This process has been easier, as a direct result of their service.

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    Process

    Reviewed Nov. 24, 2017

    They've made understanding the debt consolidation process simple and easy. They've alleviated my stress regarding all of the debt that I had incurred. I started the program at the very end of September and an offer was made a lot sooner than I anticipated! One of my creditor's made a deal in October! The process really, really works!

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    StaffProcess

    Reviewed Nov. 24, 2017

    We were leery at first but there is a whole team of support that steps in if you need. It took us at least a month to make the decision to go forward with the plan and we have absolutely no regrets so far. They are very upfront and honest about how the program works, was very specific about the timeline of events that would occur and 4 months into the program, we have determined that this was a great decision! Three of our debts have been reduced by more than half and our trust and respect for National Debt Relief certainly shouldn’t go unnoticed. Thank you NDR for giving us back our life!

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    Staff

    Reviewed Nov. 24, 2017

    Great information and easy to work with! Thanks for all your help! I have used a debt program in the past, and this one seemed much easier to work with and understand. All of the callers were great and helped me with whatever I needed. I can't wait to get started!

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    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    They were quick to respond when I contacted them for information and both the woman who helped me initially sign up and the woman who provided my welcome call were both friendly and thorough. The process was easy and they answered all of my questions as well as provided additional information I hadn’t thought of.

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    Process

    Reviewed Nov. 24, 2017

    My husband and I had several large medical bills after we moved. We didn’t want to file for bankruptcy but couldn’t afford to pay everything. National Debt Relief has helped us to do this. We were able to settle with our first creditor in 4 months of starting the program.

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    Staff

    Reviewed Nov. 24, 2017

    They have helped me so much. Can’t say enough good things about them. They did better than expected that is why they are rated number one. Because of them my credit score is going up faster. Every single person I spoken to has been a big help.

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    Reviewed Nov. 24, 2017

    My experience with National Debt Relief wasn't great. There were a lot of problems and they couldn't keep our agreement. They told me that they will only charge this amount but they would end up charging me over that amount. I started the program around February and made the agreement to pay off all the debt because I felt overwhelmed and I made the mistake of using cards. I said that I'll do what's needed and they made the agreement with different credit card companies.

    I told them that I made an agreement with Chase Bank and they got mad. I told them that they didn't communicate and it made my problem worst. Also I got letters from lawyers stating that will end up calling a court because of a lack of communication. Now I'm supposed to owe more money than what I originally started with so I'm in the worst bind. I can't even get back to where I was in regards to a better situation out at this time. I've called several times and I said that I need them to work for me and that it's not working with the credit card company. They just said that if I send them more money then they can go ahead and fight my problem and that's not an act of goodness. I would not recommend National Debt Relief and I'll even find another agency that will help me.

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    Reviewed Nov. 24, 2017

    I was paying more every month than I was getting ahead on my credit card. I was paying one at a time, and it was still getting too high. I sought National Debt Relief's help and I talk to the team a few times, and everything’s cool. They’ve answered my questions, and they even called me a couple of times and told me to go online and check everything out, which I haven’t even thought about it since I’ve been in a lot of pain in the last several months.

    They’re staying friendly and helpful which is a good thing. And they remind me to check my account, but they should not say that within a year, the credit score will come back up, especially for $22,000 like I owed, it’s definitely going to be a lot longer than a year. I still pay every month, which means I got to pay more on the other bills to get them under control. And the extra money I was saving while getting my credit cards under control is going through more bills, so it’s helped in a way.

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    Reviewed Nov. 24, 2017

    We got into trouble with credit card debt and I was making an extreme amount of payments every month so I decided to put it all in National Debt. They are saving me money in negotiating and bringing down what I owe to each creditor. It's working well and they are paying off things quickly. I talked to a very nice woman when I first called. She told me my debt could be paid off in 22 to 24 months. She explained the whole process and it sounded too good to be true so I was a little skeptical at first. However, it worked out great and I'm very happy. They looked at my credit report and they were able to pull all the companies that I had debt with. I was able to choose which companies I wanted to put in with them and which companies I wanted to leave out. I had a couple of credit cards that I still use. I left those out and I put the rest in.

    Their rep also told me how much she was going to be collecting and it started coming out of my paycheck. I can go to my account online to see where I'm at. It's quite simple to read and easy to understand so it's been very helpful. I'm 28% complete and still have ways to go. However, it's very nice seeing what the negotiation price is coming out to be, as opposed to what I owe. They've taken a load off my shoulders. I don't have all those bills that I have to worry about paying every month. I just have one flat amount that comes out every month. We found a friend in National Debt Relief. The quality of service has been excellent and I've recommended them to a friend.

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    Reviewed Nov. 24, 2017

    I found National Debt Relief online, I filled out the online form and somebody contacted me within 30 minutes. We came to a number that was right for me at that time and things went from there. I've been with them now for almost a year. The rep I worked with seemed knowledgeable. They call every now and then and if they come to a settlement, I get an email and I get the option of receiving if I want to accept or not. I was paying more and then trying to pay my bills, so I’m paying out less money. I'm not quite done yet but so far, things have been going well.

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    Reviewed Nov. 24, 2017

    It was getting difficult to handle things in time, so my wife and I figured that getting relief help would be the best option for us to handle things. The reps at National Debt Relief explained everything to us. They sent out the papers for us to read and decide over what was expected of us and the monthly time when they would withdraw the money from our account. Everything was set up and in order. If I ever have any problems, I just call them back up and they try and give me answers that I'm looking for. They're also courteous and professional. We've seen that though other things are still in the process of negotiations, a few of our things have already been taken care of.

    When hurricane Irma hit, we had some damage to our house and National Debt Relief was able to work with people. We could hold off on certain payments until we took care of that. And then up to a certain amount of time, it would start all over and go back to its agreement. At this point, they let me know where I'm at with regards to that and that's being handled too. We're starting back in December and at a later part of December, it'll start picking back up on track again. They gave me the opportunity to take care of other things that had to be taken care of because of the hurricane. And it gave me more money and availability to take care of that stuff. They worked with me in that regard and that was a big plus.

    As far as I've been involved with, this is a brand new experience for me. But my wife and I's sentiment is that National Debt Relief is handling things well and they're taking care of things well to give us an opportunity to get our stuff together and help us out. Right now, we're doing well and things are getting taken care of, and I have no qualms about how things are being handled. We feel that we picked the best option that we had.

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    Staff

    Reviewed Nov. 23, 2017

    A great help in the time of hardship. They stay by my side all the way through. I would recommend my friend to National Debt Relief. I was so far under I don't know how I was going to get out of debt, so when they come along and show me that it was possible to get out of debt that give me hope so I get on board. Thank you.

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    Reviewed Nov. 23, 2017

    NDR kept me apprised of the progress regarding resolving outstanding debts with my creditors. I was surprised how quickly they worked to resolve the first creditor. Looking forward to the progress going forward. I hope the remainder of the progress goes as smoothly. Thank you!

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    Reviewed Nov. 23, 2017

    With each one that gets resolved, I am one step closer to being debt free and out from under those (bleep, bleep, bleep) payday loans!! I started out with 10 and now I am down to 4! I would definitely recommend this company to anyone looking to get out of debt. Thank you NDR!!

    Updated 03/28/18: # 8 of 9 total debts have been resolved so far. This is awesome! One more creditor and I will be out of debt thanks to you! National Debt Relief is an amazing company! Thank you so much for all of your help!

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    StaffProcessTransparency

    Reviewed Nov. 23, 2017

    Great experience, the team explained very much all the steps and how the program works. Understood the program and looking forward to be debt free in the near future. They made it easy and simple the way explained everything, they showed they can make things happen and will work til they get the deal.

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    Staff

    Reviewed Nov. 23, 2017

    Very friendly agent and he explained that one creditor had accepted the offer and would I approve the payment arrangement? I happily said yes!! It took about 6 months but I have one less debt!! I'm very happy! I would recommend National Debt Relief to anyone feeling hopeless about ever paying back debt.

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    Reviewed Nov. 23, 2017

    The process to enroll was flawless. Steve handled my questions fully and took time to assure that I understood completely. His services are invaluable. I feel confident that this was a positive step for me and I'm grateful that I found your organization to assist me in freeing up my credit situation. I went from frightened to feeling confident and while I have never felt that I would want to walk away from debt and I know I am taking the right action.

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    Reviewed Nov. 23, 2017

    Very thorough customer service. All materials explained in depth and all questions answered. All phone calls answered. Listened well and had no adverse opinions or prejudice. It is hard to write more because I have been so satisfied so far and hope the wonderful experience continues. If I hear of someone who needs this service I would highly recommend this company to them. I only wish I could be more computer savvy to make this aspect easier on myself. My first contact was very positive and once again I highly rate my experience.

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    Customer Service

    Reviewed Nov. 23, 2017

    I put too much money out there and I got too many accounts going. Working with National Debt Relief has simplified trying to get out of debt and so far, everything's good. If I got any questions, I call them and they answer it.

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    Reviewed Nov. 23, 2017

    I am two days into the program and feeling really happy with everything overall. Daniel reached out in a timely manner, walked me through all the details, and has been very attentive to my needs to date. I'm excited to get started!

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    Reviewed Nov. 23, 2017

    I called twice, once to find out details and the next to sign up. Both times I was treated courteously--no pressure to make a decision right away. When I called back to enroll in the program Justin explained everything clearly and patiently. I feel I made the best decision for me and will be helped along the way. Forms were easy to read, sign, and return.

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    Reviewed Nov. 23, 2017

    We have been in the program a little bit over a year. So far 1 creditor out of 5 has been completely paid off and two have agreed to settle. It's not easy but it's a good solution for us. Once it's over we will be debt-free. We are grateful.

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    StaffProcessTransparency

    Reviewed Nov. 23, 2017

    I looked NDR up at Better Business Bureau and they were awesome at the setup. They walked me through the whole process of what would happen, what wouldn’t happen. So, I have absolutely positively no complaints with them working with me and trying to help me everywhere they could. After using them, life felt tough but I just got through the storm -- at least I have another avenue to go down. I have a limited income and it's hard at times to make that payment strictly because of the amount of medication I'm on and the copays, which is 500$ off the pocket, of that medicine. So, when it comes time to order medicine, there are times when it's rough to make the payment. So, there are times that they have been able to reduce my monthly payment to work with me to get me through it.

    And then, there are times due to settlements and stuff that we have with companies that there's not a whole lot they can do as far as reducing my payments because if I want the settlement to go through, I have to do ABCDEFG so I can get the settlement through. They went out of their way to help me, bending over backward to do everything they can to help. I'd recommend them!

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    Customer ServiceStaff

    Reviewed Nov. 23, 2017

    I looked up consolidation on Google, National Debt Relief came up and I called them. They take $300 a month from my account and they call credit companies to settle my debt. Most of the time their team is good, but they're taking more out now than they're supposed to and I need to call them back about that. The past couple of times I called I asked what was going on, and they said that they didn't show a balance in my account. I don't know how that's possible when I pay them $600 a month now. It's supposed to be $300 but I missed a couple of payments and now they're taking $600 out every time. I go swipe my card to get some diesel for my truck and it gets declined. When I go look at my bank account, they took out another payment. I don't like what's going on. At this point, I'm dissatisfied but they did settle one debt.

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    Reviewed Nov. 23, 2017

    My husband has been sick for several years and wasn’t able to work, and then I was sick and wasn’t able to work, too. Also, our house burned down, we had a lot of car trouble, we had a couple of international moves, and we lost a job. We didn't want to do a relief help because we didn’t want to ruin our credit, but it was necessary after a while. I started researching relief help companies, and National Debt Relief had the highest rating. Getting set up with them was super easy. There was one guy who went over a questionnaire with me to find out the averages of how much debt we were in because I couldn’t remember each individual thing. And he had to get a list of why we needed the help to make sure we qualify, and they sent me a pamphlet in the mail and explained to me exactly what to do.

    There were no surprises at all. They figured the amount of deposit I need to make for three years, and if there are any issues, they told me to let them know because they draw directly out of my checking account, so I had to just give the account information to them. But if there’s a problem where I can’t make the deposit, I just email them, and they take it off. And if I can add a little bit more to the deposit, they do the same thing. They’re very easy to deal with. Also, if I had any questions, I get an answer within 24 hours in a call or email. And there's not a huge wait when I call in.

    Our monthly payment with them is about $300 less than our minimum payments were on the cards and stuff that we had, so they’re already saving us like $300 a month. And we see an end in sight. A couple of the cards have already been paid off. And it’s a really big relief because we’re getting somewhere. We’re not just making minimum payments for the next 30 years, and it’s saving us per month. The only thing is they should be a little more communicative. One credit card company would not start calling us, and it was because they had not personally heard from National Debt Relief. I then called National Debt Relief and asked them if they could call the company, and they said they're saving it for last. But in the meantime, my husband’s getting phone calls every single day. I'd tell people that if they're not going to be able to pay off their debt, National Debt is good to work with.

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    Customer ServicePriceStaffProcess

    Reviewed Nov. 23, 2017

    I had credits, and when I searched for debt relief online, NDR came up as number one. At first I spoke to somebody, and then we sent emails back and forth, which was great because they answered every question I had in 24 hours. They also call me every once in a while to see how things are going, like if they have a settlement and go from there. With the program, I paid off a lot of my debt already -- good work to them! I’m probably to be three-quarters of the way, and I have like three more accounts or two more accounts. The negotiator I dealt with was very helpful, very easy, and very informative. She took care of mine right away. Working with them is comfortable and they made a track of the payment plan for me. The program is great and affordable too. They are professional and they are efficient.

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    Customer ServiceStaffProcess

    Reviewed Nov. 23, 2017

    We wound up falling on hard times. My husband had gotten hurt at work, was put on to disability and lost his job. I'm disabled, so I'm on a limited income. The different creditors always asked if we were having a hardship and we said no. But when we started to get to the point that things were stressed, we called and told them that we were having a hardship but they said there was nothing they could do for us. Then we called National Debt Relief to see what we could do to try to make our debts more manageable.

    They were really great about explaining in detail what we could expect with the program and making sure that any questions we had were answered. They made it very easy for us and everyone I've talked to has been very supportive and very knowledgeable. There were other places where I called and felt like I knew more than the person working there but I didn't feel that way with National Debt Relief. They're very on their game and very sensitive to our situation.

    They also have automatic monthly calls to us so that we could check in with them or they could check in with us. They're real good about connecting with us via email as well to make sure that we were informed if there's something going on that they need to reach out to us. Being with NDR's program has made our lives so much better. It's made it a lot easier because it helped us to consolidate our payments where we just had one bill instead of nine bills. I would recommend them to people who need the help .

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    Staff

    Reviewed Nov. 22, 2017

    They work great with me starting today a new life. They said it would be 259 a month and it was. That's what it was. Amazing people thank you so much for taking your time and helping me find the best solution to my problem. Always will recommend you for your efforts and time.

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    Reviewed Nov. 22, 2017

    The staff was very patient, thorough, and understanding. I was amazed at their patience in answering my questions. Even the questions that I repeated several times. I was really concerned about my credit score going down in the process. They were able to explain in great detail how the benefits of the program would outweigh the temporary drop in my score. I was fully reassured and am grateful for their patience.

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    StaffTransparency

    Reviewed Nov. 22, 2017

    The service was amazing. The people I spoke with were very nice and informative. They explained everything very well. They answered all of my questions. I feel like I made a good choice with choosing this company. I look forward to being debt free.

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    Staff

    Reviewed Nov. 22, 2017

    The young man who helped me was courteous and helpful. He was knowledgeable about his product and answered all my questions. Everything was easy to set up. Quick and painless. This company provides everything you need to get back on your feet debt free.

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    Reviewed Nov. 22, 2017

    They were not able to help me with a account that I was told could be enrolled. The rep said they were gonna reach out and when discussing the debt when it came up they would enroll it. Now two months later I'm being sue and they can't help me. I addressed this concern in the beginning and it did not get taken care of.

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    Reviewed Nov. 22, 2017

    I am amazed about how fast the program works. I've been enrolled for less than a year and already have 2 of the 3 creditors resolved. While there was a hiccup with one of my creditors I am completely confident that this will be taken care of in a timely manner.

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    StaffProcess

    Reviewed Nov. 22, 2017

    My experience with National Debt Relief was exceptional to say the least. The initial consultation through the final steps were very professional and informative. I would recommend this program to anyone in a financial bind. I thank the entire National Debt Relief program for everything thus far.

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    Staff

    Reviewed Nov. 22, 2017

    I enrolled in National Debt Relief in June of 2017. I was very nervous about it but I wanted to get out of debt. I couldn't have done it without NDR. They are attentive and very caring. I've already settled 2 debts with only 3 more to go. Thanks so much!

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    Reviewed Nov. 22, 2017

    Everyone has been polite, professional and knew their jobs. We are very pleased with our experience so far. We know that doing your best to enable us to pay off loans without filing in court, however we do want to pay off our creditors. Thank you for taking the time to explain to us and guide us through this difficult situation.

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    Reviewed Nov. 22, 2017

    Both men I talked to were very nice and caring. They both explained everything very well and efficiently. I'm so glad they helped me and made me feel assured this is the right decision. I am pleased with the service they are providing. Thank you so much.

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    Reviewed Nov. 22, 2017

    So far I have had a good experience with NDR. From the start Andrew ** was very patient and informative with me. I feel better about using the program. I will rate my experience again in a few months to let others know how things are going with my creditors. Thank you.

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    Reviewed Nov. 22, 2017

    Chris explained thoroughly and was very empathetic. He patiently explained all the information and benefit we will receive. Member from welcome service was very helpful too. I really appreciate the support and look forward to being debt free. Look forward to next call.

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    Reviewed Nov. 22, 2017

    My experience with staff has been terrific. They have been very polite and well informed in the process and explaining clearly information to me! I look forward to working with the team in correcting my current financial hardship. In the next 42 months, I plan to be debt free and even more mindful of spending versus income in the future.

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    StaffProcessTransparency

    Reviewed Nov. 22, 2017

    The entire process with Randel ** and Jonathan ** was painless, very professional, thorough and helpful. Randel was incredibly knowledgeable and patient in helping me get the necessary documents and through the explanations of the program. I felt very safe and taken care of. Jonathan did the follow up and was, like Randel very professional and helpful. This is a solid company with a comprehensive program.

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    StaffProcess

    Reviewed Nov. 22, 2017

    The initial contact with NDR was great, I was contacted within a 1-2 day timeframe. The person that put my case together was very pleasant. I started to have some concerns recently about when I would receive my first bill resolve. I contacted days afterwards, and was very pleased with the results. I still have a ways to go under the program, but so far, so good.

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    Reviewed Nov. 22, 2017

    Very easily accessible and understood my questions. My interaction via email and phone were efficient and provided relief regarding the assistance I am in need of at this time. At pre-stage I already recommended your company to two other friends. One has already completed this process as I have.

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    Reviewed Nov. 22, 2017

    Everything was very well explained. All the questions I had were answered in complete way for me to understand. Each thing that I asked was reassured that I would be talked to each step of the way. Such a wonderful call. I felt like I could ask anything and they would help in every way possible.

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    Reviewed Nov. 22, 2017

    I am happy that NDR taking in charge of my debts to the fullest extent of support. I hope that they continue resolving my debts so that my credit ability will be renewed. May I also request NDR to send me the progress of my account on a regular basis. I appreciate your help on this matter.

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    Reviewed Nov. 22, 2017

    National Debt Relief. Their customer service is great, always polite and ready to help. They have resolved several of my accounts in a very short time. Would highly recommend anyone with credit and collection problems to check them out and give them a chance. Thank you.

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    Reviewed Nov. 22, 2017

    I feel like I finally have a team of support behind me to get out of debt sooner rather than way later! They are understanding when I had questions and are patient to explain so I understood. Looking forward to success in achieving a debt free life with NDR as my advocates!

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    Reviewed Nov. 22, 2017

    Both Karen and Evelyn have made me feel hopeful and excited to begin this journey with NDR in order to get me debt free in a timely manner. I am so thankful for their patience and expertise. I look forward to beginning this journey together and working in unison.

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    Staff

    Reviewed Nov. 22, 2017

    They are friendly, very helpful, very understanding of my stress. Good personal people. They give accurate information... I wish I would have done this a long time ago. I just got my first offer. It's awesome offer. I'm very pleased with this company. Great staff.

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    Reviewed Nov. 22, 2017

    At first I was worried about the whole debt process. But the National Debt Relief team was very easy to work with. They are very easy to talk to and they keep me up to date with my creditors. I would recommend National Debt to anyone who is having any type of hardship with major debt. Thanks National Debt.

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    Staff

    Reviewed Nov. 22, 2017

    My experience with National Debt Relief has been amazing so far. They already made some negotiation with some of my creditors, which happen quickly. I recommend them to my family and friends. I’m very grateful to be able to start over and clean up my credit. A month ago I️ was stressing and worrying what to do.

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    Reviewed Nov. 22, 2017

    I have just entered into this program. So far everyone seems to have been very professional and very courteous with helping me through the process of getting my debt paid off. I look forward to seeing how this goes as my debts get paid off. I would definitely be recommending this company to people I know with some of the struggles.

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    StaffProcessTransparency

    Reviewed Nov. 22, 2017

    The assistance I received was Amazing. Both associates that assisted me answered all my questions and helped me through the process. I was nervous getting started and hesitant in giving out my information, but Eli's knowledge and explanation of my options calmed me down.

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    Staff

    Reviewed Nov. 22, 2017

    I was impressed with the patience, follow through and that the NDR agents seemed to genuinely care. I had some life circumstances that caused me to contact NDR a couple months ago but only just start the program. The agents respectfully checked in with me periodically and were very professional.

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    StaffProcess

    Reviewed Nov. 22, 2017

    Starting the process with National Debt Relief was very easy and painless. I appreciated the honesty of the process and the empathy from employees who I have not met but made me feel comfortable. It is intimidating to admit debt, having to be humbled enough to try and get help, and National Debt Relief did not imply at any point with any comments which would make me feel uncomfortable due to our current situation.

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    Process

    Reviewed Nov. 22, 2017

    You all have made this experience painless. Thank you so much. I look forward to working with you through this process and getting me out of debt. I know this is my fault and I appreciate Sean Scott for making this process easy. I hope I spelled his name correctly. Thank you.

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    Online & AppProcess

    Reviewed Nov. 22, 2017

    The application process was simple. The payments are low and flexible. The perfect program for my situation. I've been trying for years to catch up on my debt, with this program I'm on track to be debt free. I wish I found this program earlier. It would have saved me thousands more.

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    Reviewed Nov. 22, 2017

    I have been enrolled for about 4 months and they have already negotiated two of my creditors. One amount went from over $900 to $300 and the other I paid half of what I owed. If you have debt issues and are drowning like I am, go with this company, do what they say, follow the scripts they gave you, and try to relax. It will be okay!

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    Staff

    Reviewed Nov. 22, 2017

    So far so good. They are doing a great job working with my creditors. Have worked out great settlements with two of my creditors so far. Looking forward to getting debt free. They are great about explaining everything to you. Very happy with the service so far.

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    StaffProcessTransparency

    Reviewed Nov. 22, 2017

    My experience with National Debt Relief has been very positive. My program manager Orion ** was extremely professional and thorough. He explained each aspect of the program in detail, yet made sure my wife and I understood those details clearly. Monica, our welcome contact representative was also very clear as to ensuring my understanding of the program and our responsibilities with it. I would highly recommend NDR to a friend or member of my family.

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    Reviewed Nov. 22, 2017

    The customer service is top notch. They really take the time to explain everything to you and are happy to answer any questions. Transparency is a priority for them- they let you know the good, bad, and ugly so that you are well aware.

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    Staff

    Reviewed Nov. 22, 2017

    I found the agents I spoke to were knowledgeable and understanding and ensured that I understood everything every step of the way thru the enrollment process. They were able to give hints to items I would have overlooked and needed to include. I highly recommend these caring people to anyone who is fighting serious debt issues.

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    Staff

    Reviewed Nov. 22, 2017

    Everyone I spoke with was very knowledgeable and had all the answers to my most anxious questions. Both the original contact and the welcome team made it easy for me to understand what I was doing and my fears with this type of program. I am stepping out on a limb, and they were always there to support my concerns about it.

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    Reviewed Nov. 22, 2017

    The people assisting me over the phone was very knowledgeable and helpful talking me through the process of your services. They showed great communication skills and answered all of my questions as they were asked. I would recommend them as they showed professional mannerism and care. Thanks.

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    StaffTransparency

    Reviewed Nov. 22, 2017

    I'm satisfied with the help I've been given. After many attempts at addressing my concerns regarding how the payments were being handled. I was finally able to speak to a representative who explained it to me and I signed accordingly. Yes I would recommend a friend.

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    Price

    Reviewed Nov. 22, 2017

    It's good and fast but it says I'm saving over 1000, and National is charging 400 out of a small debt, that's per debt and it could be a larger amount of charge. I'm really just saving 300 dollars not 1000. It's good just expensive when it comes to your credit dropping for 300 dollars of savings per this debt.

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    StaffProcess

    Reviewed Nov. 22, 2017

    My experience so far with National Debt Relief has been great. I have been informed and guided throughout the process and all questions have been answered thoroughly. The representatives I have talked to have been friendly and informative. I would recommend National Debt Relief to anyone.

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    Transparency

    Reviewed Nov. 22, 2017

    Today is the first day I've been in contact with NDR so to be honest at this time the grade is incomplete. They seem to know what they are doing and did explain everything to me well. This is not something I wanted to do as a debt consolidation loan was the first avenue I tried to take. Due to my credit falling because of my increasing debt I was unable to get a loan. The final grade will be determined when and if my creditors agree to the settlements that are offered. As I said, until then the grade is incomplete.

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    Reviewed Nov. 22, 2017

    Working with Al ** was easy and I am very happy that I found NDR. Also Adam was great with the Welcome call, Keep up the great work guys! I would definitely recommend this program to anyone who is looking for debt relief.

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    Reviewed Nov. 22, 2017

    Justin ** Is very helpful and polite when talking to customer. Kudos to you!!! I will recommend this program to my friends who wants to be debt free. This is amazing. I cant imagine that in a short period of time I'll be debt free. I cant wait for that time being.

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    Reviewed Nov. 22, 2017

    While I hated making the call and recognizing that I have gotten over my head, I never felt ashamed talking with Marvin regarding my debt. I am really hopeful that this works for me. I am nervous, but hoping that this works for me. I tried in the past to get out of debt but it built back up. Marvin was kind and very helpful.

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    Reviewed Nov. 22, 2017

    Al ** was very professional and provided me with clarity and understanding through the process. I looked for to going through the process fast and steady... Would definitely recommend NDR to anyone. I feel confident about my decision to make a difference in my future. Awesome company.

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    Reviewed Nov. 22, 2017

    I was hoping for a quicker payment schedule. I am very pleased that one of my loans has begun to be paid, now I am worried about when the other will start. I hate not paying on time, I was confused when I signed up for help, but now I am glad that I did. NDR is a good company.

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    Reviewed Nov. 22, 2017

    Prompt and very helpful. Definitely will recommend to people who are in need of debt relief help. They really take their time with helping you with all your needs and answer all your questions. Thank you for all your help.

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    Reviewed Nov. 22, 2017

    Very thorough. No issues. Would recommend to anyone needing help with debt relief. A lot of information is thrown at you very quickly but each person I dealt with was more than willing to answer any and all questions I had. They took me step by step through the whole process. Very satisfied.

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    Reviewed Nov. 22, 2017

    Pleased with the enrollment process. Lee ** and Paul ** represented the company well. Both explained well the process and the terms and were courteous, professional, friendly. I feel like I have a team on my side and I appreciate that. Circumstances this past year have put me in a financial place in which I have never been previously. It's nice to know there is someone there to help me build my life again.

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    Reviewed Nov. 22, 2017

    Those I spoke with were generally friendly and helpful. My only complaint would be the amount of information they try to provide in such a quick fashion. Perhaps they would be better served at slowing down a little and taking some feedback more often.

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    Reviewed Nov. 22, 2017

    I was recommended here via a third party company, and from start to finish mark was very helpful on getting me enrolled into this debt relief program. I know feel as though a weight has been lifted off my shoulders with this program and there is a light at the end of the tunnel. I Would recommend to anyone looking for debt help.

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    Reviewed Nov. 22, 2017

    National Debt Relief!!! Whooo how can I start to say how thankful I am for National Debt Relief and their staff, helping thousands of people like myself regain their life back! The money that they have been able to save me has allowed me to advance in ways that I thought I couldn’t financially! The process of accepting settlements was legit one click away!!! Convenience and understanding of a customer is at an all time high with National Debt Relief!!!

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    Reviewed Nov. 22, 2017

    I was pleased with the amount of savings I received with the settlement of my account. The first settlement offer came through in the time frame that was given at the beginning of the process. The customer service has been clear and professional as well.

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    Reviewed Nov. 22, 2017

    National Debt Relief has been credible and I like that they gave me a realistic expectation of what they can do and they’ve met those expectations. They respond in a timely fashion. They really pay attention to whatever the need and concern are, and they address it either the same day or the following day. They tell you when they’re going to be getting back to you with the resolution on your issue.

    They negotiated a couple of accounts and they’ve reduced the amount of my debt significantly. And they have negotiated a prepayment schedule on the biggest account. However, I lost my job four months into it and I told them I can’t give them $370 a month, but I would like to maintain paying the Capital One credit card. I asked them how much it would be if I just paid that one until the end of it so it doesn't go upside down. They told me it would be $168 a month, and they did that for two months in a row and all of a sudden a couple of days ago, there was an auto draft for $370. I called back and asked them why it went back to $370 and they said it was a mistake and told me to call back on the 6th once the auto draft is no longer pending. So it was a little discouraging, but I‘m going to call them back on the 6th to have them put it in for the amount that maintains the contractual agreement with Capital One and then hopefully I could return to $370 a month.

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    Reviewed Nov. 22, 2017

    National Debt Relief sounded like they were the most reputable from all the stuff that I read. I signed up with them and their process was totally easy and painless. It took two phone calls and I haven’t even talked to them since then. I haven’t got any harassing phone calls from anybody and they’re paying my bills. It’s a wonderful life. I have them since spring and so far, they have closed a few accounts. The cost of the program is substantially different than if I was incurring late fees from everybody and it's a wash in my opinion. It’s worth its value because I don’t get all those dunning calls and my credit score is frozen. I think that less is more and they seem to do a really good job with the total minimum of hassle. That’s huge.

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    Reviewed Nov. 22, 2017

    I'm 61 years old but I knew better than to get such a high interest on something so I looked into relief help. Working with the team at National Debt Relief was great. Every time I spoke to someone I didn't have a problem. They were there and always very friendly. They let me know when I paid it off. We had sold vehicle and I used that money to pay them off. But then it was on automatic withdrawal and they took a month out that's supposed to be taken. All I had to do was call and let them know and in two business days, I had that 257 back into my checking account, which I was very amazed and happy because most of the time companies want the money but they don't really want to give it back. This month I'm going to keep an eye on it just to make sure. But the biggest thing is that it didn't take long for them to give me the money back.

    I have completed the program in one year. I'm waiting for this month to sling through because this is the first month that I'm not going to have that payment. So, I'm excited to put some money back for a change instead of having to pay bills. I was very satisfied with National Debt's program and everything that happened with it. They provided excellent service.

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    Reviewed Nov. 22, 2017

    I tried to do it on our own then realized, we could not. I’d never been in this position before. I’m 64 years old right now, never expected to be starting in the beginning again. But 2008 came around and here we are. I needed relief help and went with National Debt Relief because they had the best reviews. It's been over a year and I’m very pleased with the way they treat me. Any time I need any information, they take care of it for me. And then, I keep them updated. I’m very happy with them. Working with them comes at a fair price. To get our life back on track and get this behind it, how do you put a price on that? There is, but it was affordable enough for us to do it. I think it’s the better choice that bankruptcy would’ve been. I am very satisfied with my experience with National Debt Relief.

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    Reviewed Nov. 22, 2017

    NDR advertised that they might be able to reduce my credit card debt down by one-third, so I thought that would be worth looking at. They were friendly and very helpful. They worked with me by email at first, then later they sent me the booklet that they put out. They also followed up with letters and phone calls. They did away with the entire debt from my Chase Bank credit card. Then I had two other credit cards that they reduced down. Now, I'm working with Liberty Lending making payments of $355 a month for the next couple of years or so. Working with NDR has relieved a lot of stress and my debt is manageable now. My experience with National Debt Relief was very satisfying and very helpful to my overall personal lifestyle. I would be willing to recommend them to anyone who has a sizeable credit card account.

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    Reviewed Nov. 22, 2017

    It was kind of rushed when I dealt with National Debt Relief at the beginning, and I wasn't sure what was going on. But the gentleman slowed down and he told me how much I could save and what card were mine and what were my husband’s that I wasn't responsible for any longer. Then they sent me the contracts, and everything works good. They said within four years I'd be free of my debt which is great. I just now have one monthly payment. And I don't have any credit cards, just my debit card. As long as I make a monthly payment to National Debt Relief then in turn, they pay the creditors. They get a bunch of it down the last.

    The only one I had trouble with is Home Depot. They summoned me to court. But I never had to go because National Debt Relief had attorneys that handled that for me. I didn't save much on that one though because I lost against Home Depot and I paid 800 bucks. But a lot of the other ones that I had, I got down to only paying them half so it worked out well.

    National Debt Relief calls every once in a while to see if I can add more money to the payment. But they don't have to worry about that. They know basically what I can afford and what I can't. I've given them all the information that I did and so far so good. I got about three more creditors that they're trying to work with and to get settled. I've already got two accounts settled and I'm working on now with Home Depot and Citibank was a huge one that I'm working with. National Debt Relief really helped me. They definitely put some stress off me, and I'd recommend them to anybody that needed help.

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    Reviewed Nov. 22, 2017

    We've been working with National Debt Relief for 7 months now. As long as we put money in it and we get enough money to pay one of the credit cards. It's moving along pretty quick. Everything has been fine. They're very helpful, understanding and always there when we need them. Whenever we called them, they were always nice to us and answered our questions and basically fixed things if we had problems. We even had a problem with the two credit card companies that sent us letters. They said, “Just send them,” and we haven't gotten anything back from those anymore, so I guess that was fixed. It's been great. We were able to crop two to three credit cards. We also don’t get the hassles of them calling us for money. It's been really good to be able to get back on our feet. The more money we put in, the sooner it gets done.

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    Reviewed Nov. 22, 2017

    There was an urgency of getting my debt paid off so I just decided to go with National Debt Relief. They seemed to be organized and their reps were all fine. I have a big financial debt so I have a payment every month and they get it deducted. So, I’m hoping I can get my debt reduced very soon so I don't have this big payment. So far, NDR has already resolved two out of five accounts in a span of six months. I'm glad that the debts are being paid off and I'd like to check out to see when the next debt is going to be paid so that I can get out of this debt relief thing.

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    Reviewed Nov. 21, 2017

    The procedure for applying went smoothly, information is helpful, I was very happy with my representative and am glad I chose National Debt Relief for my debt consolidation. She helped me setup my account step by step and did not face any trouble whatsoever.

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    Reviewed Nov. 21, 2017

    I was assisted by James to be set-up to have my Debt consolidated. James did an excellent job of explaining all the details of getting my Debt relief. He was very thorough with the above. He explained each step very well. He then called me back after I signed the information that was given to me and explained it again.

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    Reviewed Nov. 21, 2017

    Patrick was my main contact. He was incredibly helpful beyond my expectations. I needed assistance from my Uncle and Patrick was willing to speak with him and myself. The Welcome gal phone call was wonderful as well. This was a very stressful situation for me that was handled with empathy and professionalism. Thank you!

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    Reviewed Nov. 21, 2017

    National Debt Relief has been very easy to work with. Their customer service is exceptional. Everything has been explained to me very clearly and I feel confident in trusting National Debt Relief with the service I have sought. Thank you so much for assistance in helping me find financial peace!

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    Reviewed Nov. 21, 2017

    My experience so far has been great. Everyone has been very thorough and the start up process has been quick. I like the transparency with this program and that if need be there is a law firm to help. I just started the process, haven’t made my 1st payment yet but I am excited to be debt free.

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    Reviewed Nov. 21, 2017

    People were very kind & understanding, answered any questions I had, would explain things if you didn't quite understand. Hopefully everything else will go as easy as the first part did. That's why I didn't give them a 5 star rating, I would like to see how it goes in the next few months.

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    Reviewed Nov. 21, 2017

    Great customer service, very thorough, very organized, super friendly, very excited to work with and for them to help me! I am very glad I made this choice and went with National Debt. Will definitely pass good recommendations onwards.

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    Reviewed Nov. 21, 2017

    Michelle and the next guy both were friendly and helpful. I am apprehensive about this process and their honesty helped make me feel better about my decision. I am impressed with the rapidity of the response and sign-up and only hope that the rest of the process goes as smoothly.

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    Reviewed Nov. 21, 2017

    Finally made the decision to accept help to get out of credit card debt. All my questions were answered and I felt reassured I had called the right organization. Dorian and Monica took the time to explain the program. Dorian even scheduled a time with me to make initial phone contact. Highly recommend.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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