National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed Nov. 29, 2017
I really love this company. They took my debt and worked with my debtors to work out a plan to decrease my debt. I am so grateful that in the near future I will be debt free. I strongly recommend this company for people who are trying to find a legitimate company and very friendly.
Reviewed Nov. 29, 2017
National Debt Relief has now settled 3 of my debts for a fraction of what was owed... I only have 2 more to settle... I am so grateful for their help! I am slowly on the road to credit recovery thanks to National Debt Relief! I highly recommend them to anyone wanting to start fresh without debt!
Reviewed Nov. 29, 2017
NDR was very competent and courteous and wonderful to work with. The entire process, from initial call to them to enrollment in the program, went smoothly and was handled very professionally and respectfully. I am very happy that they were able to help me and my wife.
Reviewed Nov. 29, 2017
This establishment really help me and they do everything they can to get the best possible negotiations with my creditor to lower debts and they really help me manage my monthly payments affordable and manageable within my budget. I recommend this 100%. The customer service is excellent.
Reviewed Nov. 29, 2017
They were very helpful and kind. All of my questions were answered clearly. I was super nervous and both of them made me feel at ease. I would recommend them to anyone that is struggling w/debt. They also called me back in a timely manner. Very patient as well.
Reviewed Nov. 29, 2017
Shahar ** was very patient with me and was very helpful in signing up such a good boy! Felicia was very nice with my welcome call very helpful! I was very nervous to start this program and they both calmed my fears! Thank you very much!
Reviewed Nov. 29, 2017
I had an excellent experience with Luis **. He was very professional, courteous and prompt. I was very impressed by how he explained the program and went over the needed documents. It was clear to me I made the right decision by calling NDR.
Reviewed Nov. 29, 2017
I recently called the National Debt Relief (NDR) to try to consolidate all of my credit card bills due to a financial hardship my family recently experienced. They really stepped up and and are making our lives a lot easier going forward. They were all very helpful and understanding on the phone. They explained everything in detail and made everything understandable and answered all my questions with confidence. The best part is I will be saving 500 dollars a month and be debt free in about 3 years, thanks NDR you have been a huge help.
Reviewed Nov. 29, 2017
NDR has been very helpful resolving my debt. I just wish the collection calls would cease. I am a recent client so I guess this is a process. NDR has been very nice with calling me and letting me know the progress of paying my debt.
Reviewed Nov. 29, 2017
Service was great. Call several times. Mr ** was so helpful and patience. Very down to earth and acted like he really cares. Told me I could call always. I feel secure that he will stand by me during this phase in my life.
Reviewed Nov. 29, 2017
My experience with your staff is above and beyond excellent. Since I am not exactly computer savvy, I needed to be walked through the process and both Nate and Jen did just that. They were both so patient and made me feel very comfortable in what I needed to do. Thank-You so much.
Reviewed Nov. 29, 2017
Great customer service. So far, I've had no issues and NDR has been very helpful. They are always on top of my account and informs me of any updates. They got to work with one creditor of mine within 6-7 months.
Reviewed Nov. 29, 2017
I am so grateful for their services. My credit is being cleaned up fast than I thought it could be with their help. I would definitely recommend them to my friends and family! Everyone I have spoken to are very knowledgeable and friendly. They are my saving grace!
Reviewed Nov. 29, 2017
My experience so far has been great. If I have questions they're answered almost immediately... My first settlement was very good. I’m very happy with it and I’m looking forward to my other three. I would definitely recommend this to a friend. Can finally sleep better.
Reviewed Nov. 29, 2017
Yasha as well as Evelyn were very comforting, supportive and patient during this difficult process. I was very scared at first but they walked me through everything and explained the entire process in detail. I feel comfortable moving forward. I am looking forward to financial freedom. I would not be able to pay off the debt in my remaining lifetime.
Reviewed Nov. 29, 2017
Experience with customer service was great. Everything was explained to me in detail and I was assured of the outcome. I did my research and they have a stellar track record of the company's performance. I am happy with their correspondence with me via email and mobile which makes me feel secure. They are good with their notifications and alerts. I am a client since May 2017 and I would recommend them to friends and family.
Reviewed Nov. 29, 2017
Amazing, settled my past due bill for a fraction of what I owed, National Debt Relief is amazing. Good people to work with, very informative, patient and very nice. I will recommend them to anyone in my position. Thank you!!!!
Reviewed Nov. 29, 2017
The process was easy and they are very helpful with helping to resolve the issues I have. They answered all the questions I had and will be with me every step of the way in this process. Would recommend them to anyone needing help to get their debt handled.
Reviewed Nov. 29, 2017
Looking forward to being debt free! Thank you Shawn ** for your patience and professional assistance. I will recommend friends, family, and colleagues to you at National Debt Relief. This process is simple and it truly is a relief. Clean credit is within my reach now!
Reviewed Nov. 29, 2017
This is the first company that I have had great services. I love the prompt and live response from customer service. I am very happy with the results that I have been getting. Result and the efficiency of their efforts to help has been great. I appreciate your service.
Reviewed Nov. 29, 2017
Very Good experience! They was very patient with me when I filling out the application and that I understand the program. Very quick. Will answer me back for the program. I will tell my friends and family about the Company. Thank you.
Reviewed Nov. 29, 2017
I was so stressed and at the end of my rope. I was looking and fearing bankruptcy. It’s been a rough year with hurricanes, medical and dental issues and more. I had submitted for information with other companies and never heard back. Within a day I heard back and spoke to Daniel. We went over everything and he offered me a solution to help with my credit card and medical debt! I finally feel hopeful and like I have a solution!
Reviewed Nov. 29, 2017
I’ve been thru a lot with 5 children and closing a business after 9/11/2001. Never went bankrupt then and now find myself struggling due to back problems and short term disability. National Debt Relief has negotiated with my creditors and gotten favorable terms and stopped the phone calls.
Reviewed Nov. 29, 2017
I recently had 2 of my credit cards except a proposal NDR that I had to approve. I approved them and the customer service rep (Revel) that I spoke to explained everything. He even explained that I had to add money to my monthly payments to cover the proposed payments. I did not like that part as I am trying to get my finances in order so any additional money towards these payments was unexpected. But I am glad that the NDR proposals cut the balance of each card literally in half to pay off.
Reviewed Nov. 29, 2017
Arrangements were made with creditor. Although it seemed as if nothing significant was happening at first, it final felt better. I was under the impression that the accounts would not go into "charge off" status and one of the accounts did which really left me with a very negative feeling. I still don't feel good about that but at least we reached a settlement for half of the original amount owed.
Reviewed Nov. 29, 2017
Staff members were so helpful and explained everything thoroughly. I felt a huge sense of relieve after coming to this program. I use to struggle for years and this took a simple hour of my life. I should’ve done this way sooner! Thank you for all your help and sense of hope.
Reviewed Nov. 29, 2017
Amazing. Feel so much better. Know that I am on the right track to a better life. I know that I have not made some good decisions and that life sometimes gets in the way. I felt alone and like I was drowning and this is the step and help I needed. Someone to fight on my behalf to help me become better.
Reviewed Nov. 29, 2017
We contacted NDR to inquire about the program and we were helped by Gene **. Gene was very knowledgeable and was able to answer all of our questions. The customer service provided by Gene was excellent and we would highly recommend NDR!
Reviewed Nov. 29, 2017
Well what I can say? It been a great experience even before I made my choice to take my business with debt relief. I talk to couple of lawyers and told that the smart thing was to go bankrupt and start new slate and move on and that it was cheaper than going to a program that cost your more down the road but my gut feeling was to find a better solution to my debt and I took my chance with National Debt Relief. It did cost a lot but it was my fault that I got into this mess and I had to pay for and not declare bankruptcy even if it was the smarter choice. It been a pleasant experience with great customer service and I feel good I finish program.
Reviewed Nov. 29, 2017
I am very very happy with the service provided by National Debt Relief. Just got my first settlement done and it brought a huge smile to my face with all of the money that I saved. This is a very valuable service for anyone that needs help financially. :-)
Reviewed Nov. 29, 2017
Just signed up and found it very professional. They were very organized, did not play games or tell half truths. I was able to understand and follow all instructions. Extremely efficient with their follow up. Pole me later after the dust settles for a more accurate assessment.
Reviewed Nov. 29, 2017
NDR has resolved 2 of my debts so far and I have only been in the program for a little over 3 months. Any phone calls and/or questions I had were answered quickly and resolved with courtesy and mind-easing efficiency. I not only will recommend NDR to my friends, but have already done so.
Reviewed Nov. 29, 2017
Great and prompt assistance in all of my concerns! Very professional, helpful. The people at National Debt Relief have always taken the time to make sure the program was easy for me to understand. They have been very good at tailoring a program that is good for me.
Reviewed Nov. 29, 2017
The enrollment process was easy and straightforward. Felt relaxed during the whole enrollment process. I feel that this process will get me out of debt in a very short amount of time. The experience was very easy to go through and a heavy load has just been lifted.
Reviewed Nov. 29, 2017
I haven’t been with NDR that long but they have already settled with one of my creditors. That is encouraging. I had a lot of trepidation about NDR and whether I am doing the right thing. I will probably have some level of anxiety until my debts are satisfied. So far, NDR personnel have been uplifting and nonjudgmental. I have read negative comments about NDR but that has not been my experience. I am hopeful that I have made the right decision. Yes, my credit scores have plummeted but they would have anyway. I am not unhappy that I signed with NDR.
Reviewed Nov. 29, 2017
The CSR that worked with me was very patient and answered all of my questions. She had no problem with me calling back the next day to have plenty of time to be sure this was the best option for me. Even on the follow-up call the next day, there was no pressure to sign up, just more good answers given and time well spent.
Reviewed Nov. 29, 2017
I contacted the company because my debt was already bad, but then I found out I was not going to get paid for a period of time. I had been looking for awhile for a way to effectively pay off my debt, like personal loans or refinance options, but being a student and my GI Bill not counting as income, this seemed to be my last best option. I was originally on the phone with Kelly ** and completed my welcome phone call with Monica **. Both agents were very polite and helpful, answering any questions I had. The program makes sense and really does seem like the best option for paying off large amounts of debt without all of the crazy interest that comes with it.
Reviewed Nov. 29, 2017
National Debt Relief is extremely courteous, respectful and professional. They've helped me to get on the right path to eliminating my debt. Once we agreed upon a plan, I completed the necessary paperwork and it was done. My only regret was not moving forward earlier. My situation is common and Ramzy knew exactly how to handle it and made it simple.
Reviewed Nov. 29, 2017
So far my team at national debt relief has been uplifting, I think if I stick with the program I should be debt free and able to answer my phone again. Everything everyone has been very professional and polite they have been on top of contacting me and sending me the information they said they would.
Reviewed Nov. 29, 2017
My agent did a good job explaining the details of the program. Forwarded documents quickly and went over them clearly and in detail. Went on to explain next steps. I was able to sign electronically. Process was completely painless. Next day I received a follow up call and information explained thoroughly.
Reviewed Nov. 29, 2017
First of all I would like to say this was God sent. I never knew such an organization like this would easily be found not until I came across it like a dream. I was warmly welcomed by the first person I spoke with who took his time and explained into detail how this organization works and answered all my questions satisfactorily. I felt relieved immediately of my financial burden just talking with me about what this organization does to help people become debt free. I am so excited that my long standing debts have been taken off my shoulders. Thank God for National Debt Relief.
Reviewed Nov. 29, 2017
Very helpful on the process and the direction is easy to follow. Very knowledgeable on the program and good advise on the figures to reduce debts. Polite, very professional attitude. Easy access for assistance. Guide you through step by step instructions.
Reviewed Nov. 29, 2017
The whole process with your company was very professional. No one talked down to us. They all treated us with respect. We appreciate your service. I picked your help as your business is rated as the top one to use. I will tell anyone asking which to use to use yours. Thank you again. Looking forward to working with you all in the future.
Reviewed Nov. 29, 2017
When I called National Debt Relief on Friday November 24. I received prompt attention and consideration from Yan **. He explained everything quickly and in terms easy to understand. He moved on our case swiftly and we were all set by the following Tuesday. I am very pleased with the service thus far and look forward to a good working relationship with your company.
Reviewed Nov. 29, 2017
Working with the staff at National Debt Relief has been a great experience. They are supportive, understanding and do not hesitate to help. While reconciling my debts they are always on top of their game. Asking for help with my credit card debt from National Debt Relief was the best decision I have ever made. Thanks Everyone!
Reviewed Nov. 29, 2017
Very helpful and thorough and very good communication as to what the game plan is. I appreciate everything that they have done for me so much. It’s just the beginning and I’m really new to all of this. They have been so helpful with everything. I’m very grateful for all that they done.
Reviewed Nov. 29, 2017
To my surprise, Debt Relief was able to negotiate a payment settlement with one of my debtors in a timely manner. I am very impressed with how quickly they were able to resolve the debt. I am thankful to Debt Relief for resolving so far, one of my debts.
Reviewed Nov. 29, 2017
I am so glad that I signed up for the program. It will help me and my girlfriend get out of debt way faster and pain free. I am so glad that I found National Debt Relief and I would recommend to a friend if they ever get in a dire situation like we did. Once again I am so excited to be a part of the National Debt Relief program.
Reviewed Nov. 29, 2017
So far I'm very happy in my experience with National Debt Relief. They've made things very understandable for me. This process could easily be overwhelming, but the steps needed to complete enrollment were thoroughly explained, as well as the steps needed from this point on. I feel much more relaxed about my debt, it's a weight lifted off my shoulders.
Reviewed Nov. 29, 2017
The experience was good. Very friendly and helpful. I would recommend to a friend in need in a heartbeat. It went very fast and approved quickly. Very professional and to the point. Never thought debt relief could be set up this fast. Keep up the good work.
Reviewed Nov. 29, 2017
National Debt Relief has been very professional and helpful in handling my debts. I have trusted them to do a good job and they have done that. I am nearly debt free now and I know they will get the job done in a short period of time. I definitely recommend them to others for a reliable company.
Reviewed Nov. 29, 2017
Everyone I have communicated with at National Debt Relief has been so understanding of my financial circumstances and so very nonjudgemental. There is no pressure and it is such a relief when I get a notice of another settlement with a creditor.
Reviewed Nov. 29, 2017
All I can do is thank National Debt Relief. I am more than happy with the progress. I definitely recommend this company to anyone who is drowning in debt. I was a little hesitant at first but once I called and talked to one of the team members everything was explained to me very thoroughly. You will not be dissatisfied.
Reviewed Nov. 29, 2017
So far I have been extremely satisfied. Everything I have expected had happen. There has been no hidden secrets. The communication has been great. In a short time, there has been a lot of progress. Many of my accounts have been satisfied. I am very happy at this time.
Reviewed Nov. 29, 2017
Thanks for great communication & excellent response to my questions and settlements for my program and scheduled payments. The customer service was polite & attentive to my problem and granted a reasonable solution. I am very pleased and I recommend this program.
Reviewed Nov. 29, 2017
Updated on 12/14/2018: NDR's negotiators have been doing a great job. They're very time-persistent and they keep me up to date on what's going on with my account. When they negotiate the bill, they inform me when it is being negotiated. If I have a question, I will just call and get an answer right then and there. In terms of the payment plan, the monthly sum was based on my debt then I was able to afford it. When I first started the program, I requested to have my payment submitted the end of the month, and they were very negotiable with that. Working with them impacted my life awesomely and right now, I'm working on my last credit card with them. I’m pleased with their program and it has been working very well for me. It’s helping me to restore my finances.
Original Review: I would definitely recommend National Debt Relief. I'm very pleased with them helping me restore my debt. Their customer service is great. They really take time and helping you. I had no idea how I will pay my debt off. I know would have took me much longer.
Reviewed Nov. 29, 2017
It was great! They kept you informed throughout the process. You were able to participate in the process either by phone or email. My experience has exceeded my expectation. The program even allowed me to suspend payments in the first 6 months when my funds were low if I didn't have any funds in my account or a creditor being paid. Thank you.
Reviewed Nov. 29, 2017
My Representative is very knowledgeable about the product. She was always there when I have questions. She explained topics that a layman can understand. I would recommend it to anyone. Thank you Nadirah **. Excellent customer service. It took us a week to get approved and so far I am very satisfied with what I see.
Reviewed Nov. 29, 2017
Our contact person was very attentive to our questions. She responded to our emails and provided as much info as possible. The welcome call ensured that we knew the terms of the agreement and that we were comfortable with them. The ease of using emails helped with our busy schedules.
Reviewed Nov. 29, 2017
I had not fallen behind on payments but struggled with them. The current settlements I received stated a much larger "savings" than realistic. In the months that I stopped paying per advice by debt relief my balances became much higher. That new balance was included in the savings. Here is a realistic example of my true savings. When you add their fee of 23 percent of original balance to a settlement of a "40% savings" on one account I saved a grand total of $300. Well, that isn't much in exchange for ruining my credit completely.
I would have rather bargained with the company myself and made less damaging payment arrangements. Be aware that their payment for service comes out of your account immediately before the debtor is paid. Also, you will pay $14 monthly fees with their "third party" for making payments along with an over (in my case) $300 set up fee. For my first account settlement I saved zero dollars when you figure in that. Do they settle debt? YES. How they do it and if it is worth the costs involved vs making your own arrangements or filing bankruptcy is debatable.
Reviewed Nov. 29, 2017
The customer care representatives were extremely friendly and helpful. They made sure I understood everything I was told and how the program works. They answered all of my questions and seemed to know all of the ins and outs of the program very well. I would highly recommend them to anyone who wants some financial freedom.
Reviewed Nov. 29, 2017
I receive all the answers To my questions. She's was nice and listen To me and respond To my questions. I Will recommend the agency To friend and family. I am happy To be in the program. I can start saving money. THANKS.
Reviewed Nov. 29, 2017
I haven't started the program just yet but so far I'm pleased with the information I have received so far and how helpful everyone has been. I expect this to help me get out of debt and be financially free in several years! Kelly was great!
Reviewed Nov. 29, 2017
I just signed up with National Debt Relief! Excited to get my debt under control. They have been extremely patient with the whole process, did not leave out any information and made sure I understood everything. I would recommend this to someone who doesn't have bankruptcy as an option. Has been a pleasant experience.
Reviewed Nov. 29, 2017
Sai was most professional and courteous, in explaining all the details of my application for debt relief. I would definitely recommend your services to anyone in need. Your organization gave me such a peace of mind, that I’m forever grateful. Thank you.
Reviewed Nov. 29, 2017
Just started with this company, but everyone I've talked to is very friendly and helpful. They have very thoroughly explained the ins and outs of the program with me and I am very excited to see what the end result will be. I am very optimistic about the whole thing and hope they help me as well as any other poor soul that has been unfortunate enough to be indentured by the credit card companies.
Reviewed Nov. 29, 2017
I have been in the program for just 5 months. Already I have had one debt resolved. I receive updates and information regarding my account. I can also check my account balance at any time. It was so easy to get enrolled and was about my last option to resolve my debts. Thanks for all the help you've given me.
Reviewed Nov. 29, 2017
My experience with NDR has been nothing but positive! Everyone that I have spoken with has been very courteous, helpful and positive! When our situation seemed hopeless, we found NDR, were able to get started immediately and are having some great results!
Reviewed Nov. 29, 2017
This Program is laid out for easy understanding. The ladies that walked me through the agreement were polite, knowledgeable, and understanding. All my questions were answered so that I understood. This was a pleasant experience. I would recommend your services and people.
Reviewed Nov. 29, 2017
Very nice experience... Everything was explained to my satisfaction. I was walked through the entire experience and the process was effortless. My agent couldn't have been any nicer... He was very accommodating... Did not seem put out at all when I asked to repeat things.
Reviewed Nov. 29, 2017
Both gentlemen I spoke with were very helpful and clearly explained the process. They answered any questions I had and cleared up any confusion… All of the documents that they sent me explained everything very well. I am excited to be debt free!
Reviewed Nov. 29, 2017
Awesome knowledge on what they are doing and explain everything how many time you need. All the information that I need and the evidence is in my email. Every question that I have the answer fast without hesitating. One of my best choices so far.
Reviewed Nov. 29, 2017
The customer service is exceptional. The agent was very informative and explained every detail. After making sure that this program was something we wanted to pursue he got it approved by the underwriters. He called me to go over all the paperwork and signed them all. And the next day a different agent contacted us and we finished the rest of the paperwork and he welcomed us to the program. So far very professional.
Reviewed Nov. 29, 2017
National Debt Relief had great reviews from their previous customers, so I went with them for a car payment for a car loan. Their rep was informative with all that the program offered and what the qualifications were, how long it could possibly take, and the potential repercussions of it. He walked me through it and he’d made everything simple. They made sure before I signed that I was within my budget and that I would be able to pay it. It’s a stress reliever and they’ve done pretty good. It's a great program and I’ve had a great experience with them so far.
Reviewed Nov. 29, 2017
I was having difficulties and I didn’t want to go the bankruptcy route or anything like that because I believe everybody is entitled to what they’re owed. So I was just trying to find a way that would facilitate people getting something when you have nothing. I got National Debt Relief and the enrollment went well. They wanted information of course, which was no problem. It went relatively smooth.
I've been with National Debt Relief for a couple of months and they treated me really well. I’m kind of hands off. They negotiate with the company and then the company, they come back with an offer. And if the company accepts it then they contact me and say, “Okay the company has accepted the offer. Are you okay with it?" My expenses were really good. I thought they took a holistic view of your finances or where you currently sit and the debt that you owe and recognize the fact that, “Yes, I don’t care who you are. Everybody has a certain amount of discretionary money.” But they can understand that you have a life that you have to live and you have to buy food. Yes, you can cook at home. That does save money but you have to have something at home to cook. And they definitely recognize that from that standpoint so that was big.
One of the agreements that I entered into them would be, I wouldn’t do credit cards or anything like that so National Debt has not only helped from the debt side of the house but it has also helped in the financial management, as well as other things that we can do to save money on our end for the things that family’s enjoy to do. I would definitely recommend them. I would tell those I would recommend it to, to evaluate their situation of course. If they can get out of it without having to go into something like a National Debt Relief then definitely go through that route. But if you’ve already exhausted all of your individual options it’s a wonderful program.
Reviewed Nov. 29, 2017
I like National Debt Relief's professionalism. They gave me a good monthly payment and they've already paid off four of my creditors in seven months. They got ways to go. Their reps were very friendly and answered all my questions. Good thing is there's a paper trail for everything. Every phone call I make, they followed it up with an email with what I called about. And anytime a debt is negotiated, they ask for my approval on it.
Reviewed Nov. 29, 2017
Before, I wasn't able to afford to pay my credit cards because I was staying without money. I looked at websites but I saw National Debt Relief and I liked it so I called. The enrollment process was good and their reps are doing their job. When creditors call me, I tell them that I'm with National Debt and I give them the number so they could call. Then I hang up the phone if they keep bothering me. It's going to be a year now since I've been with NDR and they have already settled four of my credit cards. I'll be done soon and now I have more money for my kids, and I could take my daughter to Catholic school.
Reviewed Nov. 29, 2017
National Debt Relief was one of the top 10 on Yelp for getting everything taken care of. It was easy to set up with them. A gentleman called me and set up an appointment and he was great. I gave him all the information he needed from me to enroll. I wasn't informed initially of all the transfer fees and all that kind of stuff. But I'd be spending a lot more money trying to settle it myself. It's worth it and I've already recommended them to people.
Reviewed Nov. 29, 2017
Enrolling with National Debt Relief was very easy and so far, I'm still with them as I have one more yet to go to complete the program. I like that they communicate very well and they speak on my term. I understand them and I feel very comfortable working with them.
Reviewed Nov. 28, 2017
We was refusing to file bankruptcy, so we turned to National Debt Relief. We were so excited to find out that they had already settled with one of our creditors. Looking forward to being debt free within 2 yrs. Thank You NDR!!!
Reviewed Nov. 28, 2017
Everything so far has been perfect with my enrollment process. Everyone has been very nice and very informative, they were very knowledgeable. And I look forward to settling my debt. It's been a nightmare dealing with these credit card companies. Thanks NDR.
Reviewed Nov. 28, 2017
Very Nice To talk with and they went over everything about the Program. All my Questions were Answered when they needed to be and The Service Representative was very Patient with my Questions. Service Representative let me know everything that I needed to do for my Part.
Reviewed Nov. 28, 2017
They provided great service, they were polite and understanding, and they were willing to listen. They made sure that we understood everything and we're willing to help with any questions. They were quick to get back to us and when they couldn't reach us by phone they emailed us.
Reviewed Nov. 28, 2017
The representative told me everything I would need to know and do to help straighten away my debts. Very helpful. I was giving the 800 number for me to call if I had any problems or issues to contact them and they would help me through them. The representative that help me was very nice and explain things two and three times to me to make sure I totally understood about the debt relief program. I should be all set with the knowledge I was given to help me through this process. Thank you.
Reviewed Nov. 28, 2017
My husband and I just began the process of working with National Debt Relief and everything has been wonderful! We are looking forward to getting help to become debt free. They made it easy to apply and made sure we knew everything we needed to!
Reviewed Nov. 28, 2017
I am very pleased with my experience with National Debt Relief. The representatives were pleasant, knowledgeable and helpful. They answered any questions that I had in easily understood responses. I am more than satisfied with selecting NDR and I would readily refer NDR to anyone else needing help.
Reviewed Nov. 28, 2017
I’m very happy to have followed the thousands of positive reviews for National Debt Relief. I got great customer service. It’s a wonderful program that’ll help me improve my financial situation. You should give them a call if you’re in need of financial help.
Reviewed Nov. 28, 2017
At first we were pretty nervous about whether we should consolidate due to the overwhelming information, but we took a chance and went ahead and did it anyway. It's been four months as being members and they have already saved us over a grand!! That’s a lot of money!! And this is just the beginning. We are so so happy and can’t wait to see what else they can do for us! They’re trustworthy, honest and customer service is fantastic! Thank you NDR!!
Reviewed Nov. 28, 2017
Very thorough! Customer service was excellent and answered all of my questions. Stephen was great with responding to my emails and calls promptly. I feel very comfortable moving forward with the program. It is taking a lot of stress off of me and my family.
Reviewed Nov. 28, 2017
I have had an incredible experience thus far with National Debt Relief. My consultant was Sebastian ** and I have never had a more pleasant experience on the phone. Sebastian asked me questions about my situation and responded to my answers as if we were old friends from high school catching up. I can tell he truly loves his job and cares about those that he is able to help. Because of Sebastian, NDR's BBB rating, and it's other accreditations, I would gladly recommend your services to anyone who is in need of this service. Thank you all for assisting me in breathing my first sigh of relief!
Reviewed Nov. 28, 2017
Just a happy experience to see the debt almost cut in half. Customer service was extremely nice. Very Happy with my experience with the customer service rep. She was friendly and spoke clearly where you can understand her. I never imagined NDR could get this debt down as low as they did. I was excited to get the offer and accepted.
Reviewed Nov. 28, 2017
The experience was very good. The people that I spoke to were knowledgeable and polite. The process time was about what I expected. The questions were a bit personal, but appropriate for the situation. I feel the program will get me back on my feet.
Reviewed Nov. 28, 2017
I would like to praise the professionalism and courtesy of both Marisa ** and Karen **. My time on the phone with them was effortless and time well spent. I went away a very satisfied client. I now expect all of your representatives to maintain this high level of professionalism. Thank you both and thank National Debt Relief for the beginning of a new and less stressful life.
Reviewed Nov. 28, 2017
Very friendly, pleasant and easy to work with. Made me feel like a priority. Put my mind at ease and made it easy to figure out a solution to my debt problems. Gave me a peace of mind and helped lessen my anxiety about how I was going to ever pay my bills and get out of debt. I would definitely recommend to a struggling friend!
Reviewed Nov. 28, 2017
So far I've been totally happy with National Debt Relief. So I give five stars. They have been very informative and have kept me updated. I recommend at least talking to them if you are in any financial trouble. I'm looking forward with their help to become debt free.
Reviewed Nov. 28, 2017
I found National Debt Relief doing an online search. At over $40k in debt, I have been stressed out being harassed by creditors and overwhelmed trying to figure out how to resolve my financial woes. Speaking to Chris ** on the phone was a huge relief. He put my mind at ease, as he patiently explained the program to me. Signing up was very easy, and the follow up Welcome call was just as reassuring. I truly feel as if I’ve taken a step towards a fresh start. I can feel myself breathing easier again for the first time in months. Thank you NDR!
Reviewed Nov. 28, 2017
Thankful for the help, explain everything that I understand, was kind and know what they do as talking about, had all the answers right there for me, and call back was good on time. The 2 ladies sounds beautiful and happen on the phone, just had a good experience.
Reviewed Nov. 28, 2017
Explained and answered all my questions professionally. The importance of the process in each section was carefully brought to my attention. I would strongly recommend National Debt Relief to my friends and family. Their patience was outstanding. Thank you.
Reviewed Nov. 28, 2017
Joel was awesome! Joel explained everything to the T! Joel made it the easy and a comforting experience. Thank you National Debt Relief! Thank you Joel!!! This experience has changed my life, so that I can get out of debt. I hope more people call so their life can be changed.
Reviewed Nov. 28, 2017
All and all I am happy with the process thus far. The over-the-phone Welcome Call is entirely way too much information for my liking but understand it's necessary. Just thankful I get a hard copy I can review/read. I just really hope this program helps me and gets my finances in order. Will rate higher if I see results in the next few months. Thank you for your help!
Reviewed Nov. 28, 2017
Very informative and professional individuals, I will totally recommend the company. They made it so easy and painless, they very professional and they know all the information given. I really appreciate the opportunity to be part of the program.
Reviewed Nov. 28, 2017
I am so appreciative that National Debt Relief was able to get one of my debts settled so quickly only within the first 2 months of the program. At each new settlement I can breathe easier until I have reached my no debt goal. Thank you all so much!!!
Reviewed Nov. 28, 2017
I am so excited, I reach my first debt settlement and I am ecstatic about it. It feels awesome to be able to pay off some debt. I was sure if I made the right decision or not. Until I receive my first offer to settle, I am so looking forward to paying off the rest of my debt. This is just the beginning of me becoming debt free.
Reviewed Nov. 28, 2017
I'm very pleased and happy the way National Debt Relief is taking care of my credit problems. There's no way I could have resolved my credit debt alone. It would have taken forever to pay off my credit cards. I would highly recommend them to anyone that is need of relief from creditors. Thank you!
Reviewed Nov. 28, 2017
My experience with NDR thus far has been excellent, they have kept to their word and have represented my affairs with great respect. I would recommend NDR to anyone who is financially overwhelmed and in need of their professional assistance.
Reviewed Nov. 28, 2017
Thank you all your help. It was fast and convenient. The staff is and was very courteous and helpful. All questions were answered and any concerns. This is a wonderful company for those who find themselves in financial trouble. I will recommend this company in the future.
Reviewed Nov. 28, 2017
I highly recommend National Debt Relief to anyone who is having trouble with creditors and wanting to rebuild their credit. They were very courteous and helpful with any questions or concerns that I had. Also they were very quick to help me get this taken care of!
Reviewed Nov. 28, 2017
Everyone that I have spoken with has been very nice, has treated me with respect and they do not judge you. It was very hard to make the first call, however you find out that you are not the only person having trouble paying the bills. Happy I made the choice to call!
Reviewed Nov. 28, 2017
Very professional and explain the process step by step in a way that was easy to understand. They treated me with courtesy and respect. I am grateful to have found this company and would definitely recommend them to a family member or a friend.
Reviewed Nov. 28, 2017
Everything so far has gone well with this company and the representatives that I'm working with. I didn't feel pushed into anything and the Sales calls and emails were minimal. They waited until I was ready to take the time and set everything up. The representatives were professional and helpful.
Reviewed Nov. 28, 2017
Very knowledgeable and explained things so my husband and I could understand the entire National Debt Relief program. Anthony did what he said he would do, and the underwriting team called us back in less than 24 hours which helps us out greatly.
Reviewed Nov. 28, 2017
Completely satisfied! I highly recommend this program to anyone who has debt that they are trying to deal with. Completely affordable and they are super friendly and will work with you all they can to help you. It’s not like a bankruptcy. It’s not a debt. Consolidation. It’s a group of people working on your side to help settle your debts with your creditors.
Reviewed Nov. 28, 2017
This is my first experience with NDR. I have been helped by a very competent team of experts. Their friendly, kind helpfulness was much appreciated. My sincere thanks to all of whom I was in contact with. I recommend all who seek financial help to contact NDR.
Reviewed Nov. 28, 2017
Customer service was great over the phone. Everything sounded good. Now I will have to see what happens and if this was the best move for me!! I'm looking forward to see how this helps me in the next couple years. Also better understanding on not to rely on credit.
Reviewed Nov. 28, 2017
I've only been with National Debt Relief for 3 months, but everything has gone very smoothly and one of my outstanding accounts has already been resolved. Thanks for giving me some peace of mind in knowing that my financial situation is being resolved and soon I will be debt free!
Reviewed Nov. 28, 2017
I had a very friendly host who explained everything to me. I hope this will help me get out of debt sooner. Not really familiar with the company as of yet. Easy just make the phone call to get the help you need.
Reviewed Nov. 28, 2017
When I started this research to find a credible debt consolidation journey I was scared and not sure of what was going to happen. I chose National Debt Relief and was immediately contacted by a very understand gentleman named Joseph. He counseled me and then proceeded to set up my program. He went over everything in detail and answered all my questions. All in all the whole process from the beginning to the end was very smooth and comforting. Now the healing process is beginning and I feel much better about going through this consolidating process.
Reviewed Nov. 28, 2017
Everyone has been so helpful & compassionate with my delicate situation. I'm already feeling at ease & I'm motivated more than ever before to have another shot at life as well as being the best mother I can be to my children. Thank you for everything thus far!
Reviewed Nov. 28, 2017
This whole process took less than a day and was very well explained. I didn’t feel pressured to join and all my questions were answered. Everyone was very professional and knowledgeable. Thank you Eli and everyone else that helped as well!
Reviewed Nov. 28, 2017
All representatives from Day one since dealing with National Debt Relief have been very Professional, they are very knowledgeable when entailing the purpose of Consumer Debt Relief and didn’t hesitate to answer and explain any questions that I had. They have sent me emails or called to inform me of what’s going on with my account.
Reviewed Nov. 28, 2017
Very pleasant and very professional. The welcoming is very pleasant and looking forward in working these people to get me out of a bad situation. I am hopeful this will be a start of a wonderful life debt free and more secure going forward. I am glad I found them.
Reviewed Nov. 28, 2017
NDR has saved me! While in nursing school with a family of 6, I was unable to work so my debt grew exponentially. Upon graduating, I researched many options for debt repayment and National Debt Relief came up. Since beginning debt relief with NDR, several of my accounts have reached settlement terms and some have even been paid off already. My credit score is on its way up and I can sleep at night knowing that NDR is handling my financial debt matters. I highly recommend this company.
Reviewed Nov. 28, 2017
Very professional and we are very happy with the outcome. It is a relief to beginning freedom from debt. National Debt Relief is a very good company to handle your accounts. Very confidential. We have recommended NDR to other friends who are suffering from medical debt same as we are.
Reviewed Nov. 28, 2017
Just got started with your Company and the experience has been very good. The people I talked to were polite and knew what they were talking about. I received your e-mails that kept me update with mine and your progress.
Reviewed Nov. 28, 2017
I was very impressed with National Debt Relief. They were very professional and very helpful. It took a big burden off my shoulders and I know I will be debt free in no time thanks to their help! If I have any questions they are there to answer any all my questions.
Reviewed Nov. 28, 2017
The personnel we worked with were very knowledgeable and understood our concerns. There was no hidden agendas or disillusions of the upcoming events. They genuinely had a concern for our family and the direction we were heading and wanted to do whatever they could to assist.
Reviewed Nov. 28, 2017
So far everything has been explained to me in detail. All of my questions have been answered. Look forward to starting the process and having a better outlook on my financial needs. Both reps that I've spoken to have been very helpful and nice.
Reviewed Nov. 28, 2017
Everything is going smooth, my debts are getting paid for a lot cheaper than what I really owed & that is pretty cool. All my credit cards are put into one payment I make monthly then this company deals with the creditors for me, pretty soon I'll be debt free.
Reviewed Nov. 28, 2017
I really appreciate the associates who helped in doing my case. They are patient, good listener and do their best to make things clear. When filling and signing the form, I was really surprised how fast it was done. My experience with NDR WAS AMAZING. Keep it up guys! Thanks.
Reviewed Nov. 28, 2017
I got an email last week saying my debt with Discover Card had been settled, and I had been warned that this was going to be the really tough one to settle. They wanted me to pay some money upfront that I didn't have, so instead NDR did some work on their end so we can go ahead with the settlement. I've been paying faithfully into my account with them and that consistency has given me enough credibility that NDR was willing to stick out its neck on my behalf. I'm really, really grateful that NDR does the work that it does. And it does it well and kindly.
Reviewed Nov. 28, 2017
I have been with National Debt Relief since March 2016. I have been 100% pleased and impressed with the company and professional customer service, resolutions and always prompt when it comes to my cases and creditors. I am 72% completed with my debt program and can't wait to finish! They strive for excellence and appreciate treating like I MATTER! Thank you.
Reviewed Nov. 28, 2017
I've been drowning in debt for a while now. But I'm finally starting to come out of it thanks to National Debt Relief. They are so nice when you talk to them and they don't treat you like you are a terrible person just cause you're in debt.
Reviewed Nov. 28, 2017
I have been thus far, consistently satisfied and happy with the customer service and support of folks that are a part of this company. I have only had one experience that was a bit funky. I look forward to our ongoing progress together. Thanks for your help!
Reviewed Nov. 28, 2017
I would recommend to a friend. They explain in details to easy understand the process. Marissa help me with the process and she took her time to go detail by detail how the program is going to help me pay off my debt consolidation. I would recommend to a friend.
Reviewed Nov. 28, 2017
I already invited two friends to try out this program. I was quite pleased with my representatives who were very informative and answered every question I had. I am ready to get out of debt and I felt that they were so supportive and excited about it which made me even more excited.
Reviewed Nov. 28, 2017
Working with Richi and Cadesha on separate occasions ended up being a wonderful experience. My husband and I were very apprehensive about doing the program at first but Richi reassured us that there would be no hidden bills and that this program would be our best interest.
Reviewed Nov. 28, 2017
Excelente Work. I’m very pleased with your work. I will recommend you guys to family and friends. Very professional, personal and very understanding all my situation. They explain steps by steps all my account and all they have accomplish. Thank you very much.
Reviewed Nov. 28, 2017
It’s so helpful to resolve your debt and free from monthly loan payments and credit card bills. And you can save from your monthly earnings. It’s a total relief from debt payments... It’s so helpful. It’s a big thank you to National Debt Relief...
Reviewed Nov. 28, 2017
Representative was well informed, courteous and very polite. Responses were timely and easy to understand. Settlement offer was satisfactory. I felt respected and that my needs were understood and being met. The service as a whole is what I need and want. Thank you.
Reviewed Nov. 28, 2017
Great service provided by Marc ** and Brandon! They both were prodigious people who were patient, understanding, and accepting of everything that went on. They are imbued with excellent communication, and guided me through everything, every step of the way. They kept me apprised, and are great at turn yielding; therefore, allowing others to have a chance to be heard. They are sincere and magnanimous souls that go above and beyond! I thank them for advocating for my right to be debt free and for treating me with respect! I'm glad to have reached out to National Debt Relief!
Reviewed Nov. 28, 2017
at all. Joshua **, Thank You, I could work with you all day every day.
Reviewed Nov. 28, 2017
I would totally recommend the service. Both agents were really helpful and helped and explain everything to me. They went step by step all over the contract. They asked questions and answer all my questions. They gave me all the details about the process and how it is going to work.
Reviewed Nov. 28, 2017
I first enrolled in this company then I left. I am satisfied with them so I came back and re enroll because I like the service. I would recommend to a friend absolutely. They satisfactorily update me all informations in a monthly basis without not asking them, they call me. Ask the creditor update me the agreement they do in my behalf.
Reviewed Nov. 28, 2017
Fantastic. Not only were your representatives knowledgeable about options and details, they were also very helpful in finding me the BEST OPTION for ME and my situation. It was very refreshing and helpful as I move forward to a better financial situation. Thanks much, especially to Mercy, for this assistance.
Reviewed Nov. 28, 2017
Customer service agent spoke too fast for us to understand. If I could make a suggestion, I would have a meeting and explain the importance of speaking slow enough and clearly enough for the clients to understand. Also, they need to explain that when there are 2 people to sign that the second client signs the same document after the first is finished. Otherwise we are very excited about your program. Thank you.
Reviewed Nov. 28, 2017
All staff members I spoke with was very pleasant, patient, good listener, knowledgeable, explained everything the step of the way for me. Looking to be out of debt sooner than expected. Would recommend anyone else who is having financial issues.
Reviewed Nov. 28, 2017
My debt representative was very patient and very educated. He explained everything very well. I felt confident and comfortable with my decision to move forward with the program. He answered all my questions and concerns and in the end I was satisfied with my decision.
Reviewed Nov. 28, 2017
Great service and friendly and knowledgeable on what is going to happen. I have been through this before and I’m sure your company will help me pay off my debt quick and I can catch up on my bills and won’t be stressed.
Reviewed Nov. 28, 2017
Six creditors in my account, one settled in 5 months. For the settled account, the original amount was $2713 and the negotiated amount is $1120. I like the online website that allows me to see the current status of all card accounts and deposits into escrow.
Reviewed Nov. 28, 2017
I recently got an email on regards to a deal that your attorneys worked with one of my credit card companies to negotiate a payment amount and I was very pleased at the amount, I know you guys can help me out and get over all of the debt and be financial free of it all.
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