National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 18, 2017
I’m very happy with NDR. It’s a good thing. I got sick and lost my job. It’s tough when you lose your job and then you can't pay your bills but I’ve always had a pleasurable experience with them. If I’d call, they answer all my questions and figure what’s best for me. I'm with them close to a year but they said I'll be with them for four years. They took over the bills that I had and then, they worked out a system to what they would pay to each of the bills. They've done that so far and they’ve stayed right with it. They take money from my account every month and break it up. Right now, they’re paying two of the loans.
Reviewed Nov. 18, 2017
I live with my daughter and I'm on limited Social Security. With all the bills and the gas prices going up all the time, I wouldn't be able to make it at all. I have kept up on my bills but it was getting frustrating because I was starting to miss payments. I was at the point where I was in tears most of the day getting phone calls. National Debt Relief seemed like they had a good experience with helping people and I chose to work with them. They're very understanding and they can explain everything to me. I'm dumb when it comes to stuff but I could talk with them, and they're very polite, which I really enjoy. I don't get criticisms like, "Why aren't you paying your bills?" They've been very helpful and working with them has kept me calm and I can get through the day without worrying about getting phone calls from the creditors. I would recommend National Debt Relief to anybody who's having problems.
Reviewed Nov. 18, 2017
The reps at National Debt Relief seemed pretty nice and very knowledgeable. I talked to the credit card companies and they said they didn't participate in debt settlement, but National Debt Relief ended up working things out with them. It's been a good experience. So far, we've paid off a couple of credit cards though there's still lack of money on my end to be able to pay them all off.
Reviewed Nov. 17, 2017
My experience with National Debt Relief has been positive from day one. They took the burden off my shoulders, were always respectful, and could not have been nicer or more helpful on the phone! Thank you National Debt Relief! So grateful!!
Reviewed Nov. 17, 2017
Very helpful and knowledgeable. Explain the procedures and what I should expect from National Debt Relief. Would recommend Anthony to my friends if they needed or wanted to know about debt relief. My experience was very pleasant and knowing I could call Anthony anytime makes me feel good. Thanks Anthony.
Reviewed Nov. 17, 2017
Everyone I spoke to was extremely nice. They had no problems answering the ton of questions I had! And they are very reachable!! Anytime I would call or email them I was able to get ahold of someone right away! I am very thankful for this company! I can't wait to enjoy life without this huge cloud hanging over us anymore! I was really beginning to think we would never be able to get out of debt! And now there is a end in the near future!!
Reviewed Nov. 17, 2017
Everyone that I have talked to have been very helpful and informative. It is all a bit overwhelming but all in all I glad I made this decision. Everything was explained to me and I was given the option for legal representation if any of my creditor decide to take legal action against me. It helped to make my decision easier.
Reviewed Nov. 17, 2017
Very quick and easy... feel much better. Thank you for taking the time to explain the process in great detail. I would recommend National Debt Relief to anyone who is looking to get out of debt. THANK YOU again for all of your help!
Reviewed Nov. 17, 2017
I just signed up with them. And already I feel a relief. Everything was explained in such detail. Both Gilbert and Christina were highly knowledgeable in their work and very kind in explaining how everything works. Thanks Guys. Looking forward to becoming debt free.
Reviewed Nov. 17, 2017
My process with National Debt Relief has been smooth. Since I decided to move forward, time response is quick. All my credit information was accurate and the process has been very well handled by Alana, who explained everything very clearly.
Reviewed Nov. 17, 2017
Ms. ** handled my situation in a professional and empathetic manner. I really appreciate how she handled everything to make it a win-win situation for me. The following was resolved: the proposal from Avant, a date change for my deposit and my signature done electronically to restart the deposit in December.
Reviewed Nov. 17, 2017
It was a relief really when I enrolled to their program and it was a wise decision to make. They really help me to deal with my creditor the cheapest possible way and less stress for me. They cut my debt into lowest possible amount. Keeping me informed about my account up to date.
Reviewed Nov. 17, 2017
NDR has done a great job, just resolved my first account at 50%... the first step in the climb out from under this overwhelming weight. I have faith they will keep doing their best. They are always helpful, and on top of their game, They do as they say they will do. I would recommend to my best friend if needed.
Reviewed Nov. 17, 2017
Our case was handled in a very professional manner. The program was explained thoroughly and each team member handled every communication with the utmost respect and dignity. I applaud the team members for their ability to be customer focused. The entire process was smooth and the team members seemed to do what they could to help us during this difficult time.
Reviewed Nov. 17, 2017
These people have been a blessing. They are very professional and have worked miracles for me. I would highly recommend them to anyone needing help with debts. They work with so many credit card companies and very respectable people. Thank you.
Updated 03/26/18: These people are fantastic and easy to work with. If you are in debt with credit cards etc they can help you get debt free in 2 years or less. I highly recommend this company. I was able to resolve all my debt in less than 2 years.
Reviewed Nov. 17, 2017
I called not knowing what to do or how to even start. They made a scary process seem simple. Very helpful and friendly. It is a great program and I would recommend it to anyone that is struggling with debt.
Reviewed Nov. 17, 2017
They have been so easy to work with and in setting up a plan. I can't believe it's been almost 2 years and I'm so close to becoming completely credit card free! They are wonderful about keeping me updated and are always professional, courteous, and kind.
Reviewed Nov. 17, 2017
All team members are highly professional, trustworthy and understanding. They discuss every detail with their clients and accommodate your needs. They answer every question and take your concerns into consideration. The process is simple, agreement and documents are really clear. It's easy to call and actually speak directly to a person. Just really appreciate how thorough they are and how they take the time to explain every detail. They have the evidence and information to prove it isn't a scam or just another loan with high interests. Monthly payments are realistic and based on your individual case. Highly recommend NDR.
Reviewed Nov. 17, 2017
Everyone has been very kind and very helpful. Taking the time to answer all my questions and being genuine about wanting to help me. So far I have had a good experience talking with Ed and him helping me and answering all concerns and question I have had. He had been great and I thank him for all his time.
Reviewed Nov. 17, 2017
Individual was friendly. Answered all questions I asked and made sure I had an understanding of each item before moving on. Seemed well educated on how each program worked and the benefits I would see. Gave me a clear understanding of what to expect over the next coming months after enrolling.
Reviewed Nov. 17, 2017
For an stressful situation I was made to feel comfortable by everyone I spoke to. I was a tough decision to make. Sebastian and Vanessa were very Polite helpful and professional in serving me. I am very thankful for their help.
Reviewed Nov. 17, 2017
I highly recommend National Debt Relief. Customer service is very friendly and helpful. Every time I had a question they were able to answer. I had close to $30,000 in debt and National Debt Relief has settled most of my debt in less than one year!!
Reviewed Nov. 17, 2017
I spoke with Travis who was very helpful. Answered all my questions and helped me thru the entire process. I feel so much better after finally taking the time to do this. The program is the best I found. Thank all of you for your help and making the process very painless!!!
Reviewed Nov. 17, 2017
Kathy **, & Christina in Compliance - Both these ladies were on the money! Their professionalism, knowledge and graciousness was exemplary! Any questions or concerns I had they knew all the answers. Must give them a raise and promotion!!! They so deserve it! Thank you for all your help.
Updated review: March 1, 2018
It seemed like I was hitting a roadblock and wasn’t getting straight answers, so I filed a complaint on their website and Roberto reached out to me and I’ve been dealing with him ever since. I don’t have to worry about the creditors, they’re handling it all. I’m paying them every two weeks, which seems to be working out fine for the moment. They’re helping us with our creditors and they’ve got some that have agreed to lower amounts. I’ve also sent a subpoena that I received to them, which they had turned over to the law part of it. When I have a problem I give them a call and question it, and get the problem resolved.
Original Review: Nov. 17, 2017
I joined National Debt in June. It has recently been brought to my attention after doing my own research that 3 of the credit card debts I turned over to the company were not eligible to be put in the program, but I was never notified by National debt Relief that that was the case. Now because of this I am 5 months behind in payments on these cards. When a person enrolls in your program you should notify them if debt trying to be turned over to you is not eligible.
Reviewed Nov. 17, 2017
Courteous and professional, they will explain everything and answer any questions you have. I would recommend anyone who has lost their job and still has credit card debt. They were able to reduce my debt by almost a third and I should be debt free in less than 4 years.
Reviewed Nov. 17, 2017
I’m so very happy and excited that I finally decided to take this step. Can’t wait to see the outcome of all my hard work. All the Agents I spoke to they were so kind and helpful. Understood me 100%. They took their time to explain everything to me step by step. They were truly wonderful.
Reviewed Nov. 17, 2017
The rep who help us was very informative and made me comfortable that I would successfully complete this debt relief program and get my life back in order. Now I could pay the I.R.S. I was paying credit card instead of I.R.S. and that was a big worry heavy on my mind. Now that I have started this program I'm starting to feel better. Thank you National Debt Relief for all your help in resolving this debt of all these credit cards.
Reviewed Nov. 17, 2017
I was very happy to finally receive an email stating that one of my creditors was willing to negotiate. One down and 5 more to go. The only thing that gets me frustrated is how long it takes. I really appreciate all the effort you all are putting into my account.
Reviewed Nov. 17, 2017
I’m extremely pleased with level of service that’s been provided from National Debt Relief. It’s definitely recommended for those who desire financial freedom. The products and services that they provide are very user friendly and the customer service is very professional.
Reviewed Nov. 17, 2017
Was very impressed by the knowledge of the staff I talked with. Very helpful in making sure I understood the process as they walked me through it. The response was very quick and handled in a timely manner. Emails and phone calls were returned promptly and in a professional manner.
Reviewed Nov. 17, 2017
Very pleasant and informative. I look forward to working with you. I feel like all and any questions I had they were answered truthfully and very descriptive. I felt like I was running out of options to fix my credit and this is the option that is helping feel like I can breathe again.
Reviewed Nov. 17, 2017
Answered all my questions and hopefully can get me back on track. They explained the program fully and advised me on payment and what to expect in the future until the debt agreement can be reached. I will recommend this company to anyone that asks me about consolidating their debt.
Reviewed Nov. 17, 2017
Very satisfied. Customer service was professional and courteous. Would like to thank NDR for helping me out. I'm a Veteran and appreciate all that NDR is doing to help me out of debt. Been very satisfied with the whole process. A BIG shout out to Mr. ** for starting and completing this process very professionally.
Reviewed Nov. 17, 2017
Would definitely refer friends and family. This guys are very professional and truly help you. They're there very step of the way. They helped resolved about 8 accounts for about half of the original amount, that was great and my credit score didn't even change much I'm so thankful. Thanks National Debt Relief.
Reviewed Nov. 17, 2017
I was very impressed with the professionalism and the care your staff portrayed during this whole process. I have never been in this situation before and was very hesitant to call and get help. With the help from reviews that I had read about "National Debt Relief" and how they had helped so many people, I knew that was the answer to my problem. I thank you so much for the help and concerned attitude your people gave me this day. I can breathe now!
Reviewed Nov. 17, 2017
Very outstanding performance by the company. They work with co. to get you out of debt, while providing protection to you. With updates on the work they are performing. They will answer your question about what is going on and will always have time for you when you do call them.
Reviewed Nov. 17, 2017
Awesome experience!!!... Been a client of National Debt since January 2015 and will have settled all of our accounts ahead of what was estimated. Would highly recommend National Debt to help anyone get themselves out of debt in a short period of time.
Reviewed Nov. 17, 2017
Randel was extremely helpful throughout this entire process. He was willing to answer all of my questions and patiently wait for me to think things through. I am extremely excited to start within this program. I am assured I have around the clock assistance when needed, and that I will be debt free sooner than expected.
Reviewed Nov. 17, 2017
I was kind of nervous when I called 'cause I don't want to end up giving my information to wrong people. But it turns out this is the best thing I've done so far. I love this company. They're so friendly, understandable, they take off all the weight on my shoulder just talking about my options, even though I wasn't enrolled yet. I'm so happy I chose this company.
Reviewed Nov. 17, 2017
I will have a better idea after I get into this. Oleg and the underwriter were good at explaining things to me. I just couldn't understand her that well as she was Asian or something and talked too fast and her language was not always clear.
Updated 11/20/2017: Very helpful and talked slower that I could understand. It's a scary process but they make it seem acceptable and will take the heat of this process. The website is also helpful to keep track of the process. I know in the long run I will feel better about this. It is so easy to get in debt and so hard to get out so hoping to not ever get in the credit card trap again.
Reviewed Nov. 17, 2017
I was getting overwhelmed by debt, so I decided to get help with debt consolidation, and National Debt Relief has been around longer and had better reviews compared to other companies. I just went online and gave them permission to look up my credit. Then they found all the creditors that I have, and I let them know which ones I want to have in the program, and then they contact the creditors. The program is for three years, and they’ve been great so far. They call me from time to time, making sure that everything is alright, keeping me up to date on what bills have been paid, and what they’ve been able to negotiate. So, I’ve had a pleasant experience with them. Having National Debt Relief take some stress off me, and gives me peace of mind.
Reviewed Nov. 17, 2017
Save me a lot of money that will come in handy down the road. As was promised to resolve me debt. Good company to work with and can track me money every step of the way. They did what they said they would do and in a timely manner. The website is very easy to use.
Reviewed Nov. 17, 2017
In the beginning I️ was to be left with one major credit card. Company failed to keep the power of attorney from reaching the debt I️ wanted to keep because everyone should have one credit card. Now I️ have none.
Updated on 2/19/18: For the most part customer service was very nice and helpful. In the beginning I was told I could keep one card, but they went ahead and threw this one into the pile. So then I find out later that I will receive a 1099 for unpaid CC cards. That was enough for me, I canceled the program because of information not given to me. These two mistakes made me unsatisfied with the program. I canceled. And the fees were not told to me??
Reviewed Nov. 17, 2017
The two representatives I talked to were very helpful and made sure to answer all of my questions thoroughly. Each part of the process was clearly explained. All information given was verified. It was nice to know that this process was not as difficult as I expected.
Reviewed Nov. 17, 2017
It is an excellent service and the terms and conditions were explicit. However, I believe 21% flat rate from my total debt amount is too steep (they tell you they have a range of 18-25% pending your state). I also didn't like the "possibility" that the money they are saving me "could" be taxed. Overall, I can only hope that they will be able to negotiate more than the 50% they promise to negotiate with my debtors - if they do, it would help get me out of my 42 month payment plan.
Reviewed Nov. 17, 2017
The representatives I had the pleasure of talking to went above and beyond to make sure that I not only understood everything, but that it was in my best interest and make me feel like more than a commission. They even stay with you to make sure you understand everything that you are signing.
Reviewed Nov. 17, 2017
So far they have done exactly as promised and progress is being made. They quietly work behind the scenes to accomplish settlements. I have already seen an improvement on my credit score and we are only in about one year of what will be a three year process.
Reviewed Nov. 17, 2017
I have resolved debt before payment. I have asked to have debts resolved in advance, and have been advised that this is not possible. I am saying that I get different advise depending to whom I speak. Why am I asked to accept payments according to a pre-arrangement at some time and not at others. It appears that you let some debt accrue interest charges to increase your margin, as you are doing as we speak. I would like a conversation regarding your settling the lower credit balances which initially increases your profit.
Reviewed Nov. 17, 2017
I was so stressed before I contacted National Debt Relief. I now feel a black cloud has been lifted! Wonderful people to deal with. Thank you so much!! I am finally able to relax, and feel positive about my financial future.
Reviewed Nov. 17, 2017
So far this has been a positive experience. Very simple and explained in an easy to understand way. Lauren ** was very informative and extremely helpful. I am looking forward to success with National Debt Relief. My wife and I are excited to resolve our credit issues.
Reviewed Nov. 17, 2017
I just enrolled on the program, but so far, all people I have spoken to have been friendly and very helpful. So far it feels like I made the right decision to go with National Debt. The team makes the transition feel easy and they give you peace of mind feeling that they will be there in case I need them, and that everything will be fine.
Reviewed Nov. 17, 2017
Plenty of information and the representative was very respectful. With knowing that they will be there if I need any more information or help is very comforting with the situation being already stressful enough. I would recommend to any of my family or friends if I believe they would need any type of debt relief.
Reviewed Nov. 17, 2017
During an incredibly stressful time, I felt comforted and understood by the people I worked with today. Not once, did I feel judged. I believe that made all the difference for me. Life gets hard, things happen, and I am so glad I now see a light at the end of my tunnel.
Reviewed Nov. 17, 2017
James was very patient with me as I am not computer savvy. He also tried different ways to help us. Everything was explained to us. Everyone that I talked to was very helpful and explained everything as they went along.
Reviewed Nov. 17, 2017
Bryan ** made this task extremely easy and his empathy toward my predicament made the interview process effortless on my part. Also, Karen ** continued the process and made me feel like I chose the correct company to represent me. THANKS.
Reviewed Nov. 17, 2017
My husband is disabled and he can't work again. Then my car broke down and I had to get a new car. It cost a lot of money and I had to get the warranty because you can't fix cars anymore. You pay for your debt, but on the other hand, once you pay it off, you're broke. So, then, you have to use them again. And it's a vicious cycle that it was time we took control. We got into National Debt Relief's program. Their process was quite annoying because we had to stop paying bills and I never missed a payment until I got a hold of them.
Then the calls and threats from the collectors started. Discover, they're terrible creditors because they just harass, harass and harass. That on top of the other debt was rough. They told me to phone NDR and to fire the latter and pay them. I also called in and talked to someone about taking that to NDR but they kept telling me that they don't accept NDR's program. So I don't know what's going to happen but it is what is is so that's what we're doing. So far, I got two cleared up debts already and I'm building up some more funds to continue their services. It's still stressful but they're trying to figure it out as we go. I am getting less debt eventually and the long term goal is better than the immediate situation right now.
Reviewed Nov. 17, 2017
I need a company to consolidate my debts and National Debt Relief sounds promising. They did a good sales pitch. One of the main things that they said was that they could at least reduce my debt so far by 50%. I spoke with one person and she described the program to me and told me it’s going to take a certain amount of time with the payment plan. The payment plan was within my budget and I decided to go for it. They answered all my questions. I had five companies I wanted to consolidate my debt with and National Debt Relief did good. So far we did two of the companies. It was resolved by 50%. NDR stands by their word.
Reviewed Nov. 17, 2017
We'd recommend National Debt Relief. They have given us some relief because we've quit paying some of these large debts. Some of them have been 20 years back when we were trying to sell our house years ago. Then the housing market fell apart and we didn't sell the house. We ended up with money invested in a farm. So, we were kind of stuck between a rock and a hard place and all we could do is survive. Now we have a little leeway because we're not paying Chase and Bank of America so much. They were taking $3,000 a month on top of the $1,700 house payment. It was just eating away at everything.
We haven't been involved with National Debt Relief that long, but so far, it's working fine. They sent me a website where I can go and see where our account stands. They settled with Citibank so we've got that one taken care of. They said it normally takes six months to get rid of the first debt and they did it faster than the first one. So, we're just waiting for the second one to get knocked out. They're slowly whacking away at it. Some of them are fairly large accounts so it's going to take them a while. Chase is saying they don't work with National Debt Relief and National Debt Relief keeps saying they do. Bank of America is still hanging in there, too, thinking that if they send us enough letters that we're going to start paying them again. I said, "We're in our '70s. We just can't do that now." I haven't heard from National Debt Relief for a while though. They're just collecting the money out of our account every month to pay off the creditors.
Reviewed Nov. 17, 2017
My interaction with the team at National Debt Relief has been really good and I'm impressed with the way they handled my credit card debt and helped. I've had a lot of creditors calling, and working with National Debt Relief has been helping a lot with the stress. It's been a great experience and I'm glad they're around. I still have ways to go but I can see the light at the end of the tunnel.
Reviewed Nov. 17, 2017
I got close to a co-worker of mine and I confided in her that I had some debt. She told me that her daughter had cleared all of her debt with National Debt Relief and that she recommended it. I was not making as much money, and just making the minimum payments and sometimes no payment on the credit cards, and needed the help. It wasn’t something that I had heard of before and I assumed it was a scam. I didn’t trust it at first and had to do a lot of research online before I decided to give them a call. I made the phone calls and they called me within the week and told me the plan and the payment schedule, and asked if I wanted to do it. It sounded like the right thing for me.
Every single phone call I’ve had with National Debt Relief, they’ve been nothing but helpful. The only thing that comes up every once in a while is that I get transferred a lot. There was one issue where I was wanting to make a change to the amount that I was paying. I was also going on maternity leave, so there was a series of issues that I wanted to address and see what could be done about. A couple of times when calling to speak on the phone, I would talk to one person and they’d say, “Okay, you need to talk to this person. They’d transfer me. And then that person would say, “Okay, this is the wrong person. You need to actually talk to this person.” It wasn’t very streamlined. But every person whom I spoke to was helpful, kind, and professional.
National Debt Relief has taken a whole lot of pressure. The other thing is having this program has helped me make reasonable payments and not incur any additional debt while making those payments. I am about halfway through paying off everything entirely. So that’s a really wonderful feeling. I would absolutely recommend and have recommended National Debt Relief to friends. It's been easy and relieving with them.
Reviewed Nov. 17, 2017
I was looking for solutions to be debt-free. So, I looked up some debt settlement companies and then I found National Debt Relief. I liked their reviews and everything was reasonable so I applied and I’m in. Their program is helping me get me out of debt. I started working with them this year and every time I call, their reps were helpful.
Reviewed Nov. 17, 2017
National Debt Relief seemed like they're the best option. Their team has been informative and they let us know what was going on. Everybody was personable and seemed to care about trying to help. They've helped in some ways 'cause I don’t have as many different bills that I'm trying to keep up with. We have seven or eight accounts and three have been successfully completed.
However, with a couple of the things that they said were very unlikely to happen, one of them seems to be in the process of happening. They said that hardly anybody ever gets sued by the creditors, but we're just six months in and our biggest one’s getting ready to sue us. We've got a bunch of stuff in the mail from lawyers around our area. Apparently, it's on verification that this creditor has filed in our local district court. We haven't been served yet because there's a court date listed on it. Once we get the summons, we send the summons to NDR and then they’ll work through the process with us, though they didn’t say they’ll stop it.
Reviewed Nov. 16, 2017
Alexa is a very professional and knowledgeable specialist. She is very reassuring and made this important activity a positive experience. I feel confident that my debts will be settled in a timely manner and that this process will allow me to live a more mentally relaxed life.
Reviewed Nov. 16, 2017
I am greatly encouraged by the attitude of the team. They helped me to understand the program. I am very happy that I am going to gain some financial stability. They were very patient and considerate and wanted to help me to see the light at the end of the tunnel. Thank you very much!
Reviewed Nov. 16, 2017
I have signed up with NDR a few months ago and they have already reached a settlement with 2 of my creditors. So far I am pleased with the process and hoping to reach settlement with the rest of them in the near future!
Reviewed Nov. 16, 2017
I'm not a man of many words. But I'm amazed. They were so explanatory and I feel like this is a wonderful step for me to take. I feel comfortable in the process and I really feel like my needs are going to be taken care of to the best of everyone's abilities.
Reviewed Nov. 16, 2017
Everyone was so helpful and easy to talk with. This is going to relieve so much stress; my husband and I are very thankful for your guidance. We never wanted to get out of paying our debtors and this is a way to at least pay some of our debt.
Reviewed Nov. 16, 2017
Great people. They took time to talk to us and was very patient. Made sure we understand everything. And explain carefully what was going to be done and what we needed to do. Would recommend to anyone. Very respectful people. Was very understanding of the situation.
Reviewed Nov. 16, 2017
Shade and Joshua were very helpful in explaining things to me in great detail and very patient in answering all my questions. I feel that they were there to help me with these difficult process. Hopefully I will be out of debt sooner than later as I enrolled in NDR.
Reviewed Nov. 16, 2017
Marvo ** was patient but persistent. He tried to explain that this was in my best interest and would save me a lot of interest down the road. I sure hope he is right but I do feel a little better because he was kind.
Reviewed Nov. 16, 2017
As first time contacting National Debt Relief on agent name Daniel ** was my first contact. He explained all about the services so well, that I never in 43 years in USA I had this professionalism over the phone. I will recommend NDR to all my friends. They are superb. Thank you very much for all the explanations, patients, and considerations, they are fantastic.
Reviewed Nov. 16, 2017
I had great customer service, Both time I was on the phone everything was explained as best as possible. And if I had questions they answered. Phone etiquette and e-mail format was also great. I received and I didn't get bothered by not returning calls which I forgot to, but I got a follow up email.
Reviewed Nov. 16, 2017
Smooth and easy. Pleasant people. I feel that some of the reading of the contract info etc. dulled my brain from the monotonous tone of the reader. It was difficult to focus. Mr. ** was particularly easy to talk with. The lady I spoke with to welcome me spoke in a disjointed jerky fashion.
Reviewed Nov. 16, 2017
Kevin in the legal area is rude and condescending. I asked for follow up and he rather than try to ease my concerns is a rude, unprofessional person. He has no business dealing with the public. May I suggest he become a pathologist (people are dead and he can be an uncaring peson and it won't matter).
Reviewed Nov. 16, 2017
Getting started was a breeze thanks to customer service support! They made this an easy decision and worked hard to give me all the information I needed to complete the process. They also broke everything down so that I understood the process and legally know what will be going on with my credit.
Reviewed Nov. 16, 2017
Everyone I have talked to is very friendly and easy to communicate with. I like the fact that the process was easy and they are there to answer my questions fast. I'm thankful they are there to help me and I hope we work together until I'm debt free again. Thanks!
Reviewed Nov. 16, 2017
My experience has been better than expected on amt. of debt relieved. They have very friendly staff. I am always responded to in a very timely manner. I have been very pleased with my services so far. Thanks to all that have attended my needs regarding my debt.
Reviewed Nov. 16, 2017
Thank you for your help, looking forward to settling my debt in a legal way and eventually. Having an affordable future and improving credit score without having credit balances. I would recommend this agent to my peers. Everyone was patient and professional on the phone.
Reviewed Nov. 16, 2017
Veronica ** was my first contact with NDR. She was friendly and extremely professional while reviewing the contract agreement. Veronica was very patient with me and fortunately, did not hurry me through the complex agreement. I extend my highest praise for Veronica. Thank you.
Reviewed Nov. 16, 2017
All parties involved were excellent. Very professional and courteous. Even though it is a lot of information to cover they are prompted and knowledgeable of all documents and answered questions with great clarity. I would recommend to anyone needing help. Thanks to all.
Reviewed Nov. 16, 2017
Amazing customer service with every single agent that I spoke to. The welcome call agent was so great! My first phone call was great as well!! I'm really looking forward to see how this program in the long run will help me. :)
Reviewed Nov. 16, 2017
I had a very pleasant experience with NDR, they are very professional and explained the process to me where I could understand it. The process was simple, easy to understand and would recommend the service to anyone. I received very detailed instructions, emails and phone calls to help me understand the steps it would take for me to complete my debt repayment plan.
Reviewed Nov. 16, 2017
Every time I call, anyone I speak to is super friendly and very helpful. After a divorce, my debt was out of control. NDR helped me prioritize and pay off my debt quicker than if I tried to struggle with it on my own. It's been 3 years now & I'm almost debt free! Thank you, NDR!
Reviewed Nov. 16, 2017
My experience with National Debt Relief has been awesome so far. Very helpful and informative. All my questions answered and quickly. Very responsive. I would recommend National Debt Relief to anyone needing assistance with settling their debt. Highly Recommended. A+ service.
Reviewed Nov. 16, 2017
Way to help out. Thanks for helping us out with our financial problems. With work slowdown we fell behind didn't know where to go. Glad we found you to help out in our time of need. You cut our bills in half and then somewhat a relief it was to see that.
Reviewed Nov. 16, 2017
Each & every time, I need to contact National Debt Relief; I am treated with the utmost respect & courtesy; even thru this difficult time. I'm retired & trying my best to remove my debts. They have accommodated me with the Best of their knowledge & gently helped me thru this process. They are rated #1; for a reason; & I agree. Thank you all so very much, for your support & help thru this difficult time. You simply are the BEST!! With each & every step of the way; to be Debt-free.
Reviewed Nov. 16, 2017
Monica did a great job. She was very informative and knowledgeable. She answered all my questions. I highly recommend your company to anybody interested in being debt free. I recommend if possible to ask for Monica to work with you. Thank you Monica.
Reviewed Nov. 16, 2017
Thanks to National Debt Relief and especially, Lauren ** for her excellent service she extended to me. She was thorough and took the time to explain this program to me. I will forever give her the praise. I must thank Allen ** for his patient and kindness as he went over everything with me. This company has two wonderful individuals working for them. I must say that Ms. ** and Mr. Allen are truly assets to your company.
Reviewed Nov. 16, 2017
I was suddenly unable to keep my credit card payments up to date due to medical issues. I was starting to feel like I was drowning. When I decided to get help from National Debt Relief I was scared they were going to be like the bill collectors. Not at all, they are on my side and really help however they can. WITHOUT making me feel bad. I'm a little over half way. They have gotten me some sweet settlements and my credit score has not suffered as I thought it would. I am very pleased with the program. Thanks and good luck!!!
Reviewed Nov. 16, 2017
Charlie was great in helping all my questions and calming all my fears. The person who did my welcome call was awesome as well. Everyone was great trying to ensure I had all my questions answered and all my doubts cleared.
Reviewed Nov. 16, 2017
Everyone I spoke to was very courteous, professional and gave me a sense of relief. My husband and I really felt that they understood our situation and were on our side. Bravo to National Debt Relief Co.!!! I would highly recommend them. I told my sister who is a Pastor and she wants the information to give to her parishioners.
Reviewed Nov. 16, 2017
The approval process is painless and fair. Can't wait for next creditor to be resolved. Keep up the good work in helping me get debt free as soon as possible. Would like to see my homepage get updated faster than it has been.
Reviewed Nov. 16, 2017
This is such a great company with an excellent program. They work very quick to resolve your debt, couldn’t have started this resolution process without them. I thought I would never be able to get ahead with the debt I have incurred and bankruptcy was never an option for me.
Reviewed Nov. 16, 2017
So far this has been a great experience and some peace of mind to be able to resolve this debt. It will be a great help to our family if it continues to be this smooth and completes as described. Everyone so far have been really great to talk with and very helpful on the phone.
Reviewed Nov. 16, 2017
Excellent service from the beginning. Highly recommended for assisting in debt relief. Each step was explained in detail all the way through each document. Information is provided to give to creditors and alternate phone numbers to avoid direct calling from the creditor while going through the debt relief process.
Reviewed Nov. 16, 2017
My experience was great! Mark ** was professional and courteous. Mark explained the process in great detail. I really appreciate his concern regarding my financial situation. I will definitely recommend Mark to anyone needs help getting out of debt. My welcome call representative was nice and courteous.
Reviewed Nov. 16, 2017
I am a new member of National Debt Relief and they have already had 2 of the creditors resolve my debt for 50% less than owed. The only suggestion I have is to stress to customers that the credit card companies are determined to make contact. We have a landline and 2 cell phones that has been ringing no less than 5 times a day each phone times each creditor. I finally started answering them and found more pressure was applied. The calls are getting better. NDR keep on working for me.
Reviewed Nov. 16, 2017
Very good to work with. I just received notice that one of my credit card debt has been resolved. National Debt is very upfront and they are doing a very good job so far for me. I would recommend Nat. Debt Relief to my friends. I feel confident they are doing the best possible job for me.
Reviewed Nov. 16, 2017
Solomon presented himself as being a people person from the beginning of my Welcome Call, being attentive to the fact that I had JUST gotten off work. He communicating clearly, making sure that I was knowledgeable about the program. Also, calmly and patiently repeating and/or reviewing sections that I may not have understood.
Reviewed Nov. 16, 2017
First day credit relief. So far so good. I’m glad to get rid of the stress of credit card debt. Everyone I’ve spoken with seemed helpful and knowledgeable. I’m Confident that I’m going to get through this mess I created.
Reviewed Nov. 16, 2017
Both gentleman (unfortunately only one of their names I remember which is Teddy **) that assisted me were fantastic and very knowledgeable on the subject matter when explaining everything to me. I will definitely recommend to a friend if ever the need should arise. Thank you!
Reviewed Nov. 16, 2017
I have been a client for a few years, National Debt Relief has been so successful negotiating with my debtors getting me closer to being debt free. They keep me informed every step of the way. Would recommend to anyone with mounting debt problems.
Reviewed Nov. 16, 2017
I had the pleasure of dealing with Adrian ** and Sullivan **. Adrian was so patient and sincerely wanted to help. I am very excited to rid myself of debt and relieved that I have an ally along the way. Thank you very much NDR!
Reviewed Nov. 16, 2017
I would recommend your service to anyone. All my questions were answered during my welcome call. Very kind, respectful. I rate the company 100 percent. Made sure I received copies of my enrollment packet. Very glad that they can help me with my debt.
Reviewed Nov. 16, 2017
I had to think a long time before I could make myself make the call. After a 32 year marriage ending in divorce I had to work so hard to get my credit rebuilt. I went back to school and got my nursing license. I did not want to lose my credit rating but I was made to feel that this was the best way to get out of debt. I was very comfortable speaking with both the representatives and I feel better now knowing that I once again will have good credit and this is just the first step to getting there.
Reviewed Nov. 16, 2017
Alex ** Answered my questions and worked with my schedule. The fellow who finalized the plan was clear and didn't waste time. He was available for questions also. I believe I have all I need, with National Debt Relief, to become debt-free. Thank you.
Reviewed Nov. 16, 2017
Great service and very friendly. Would recommend to a friend... Very helpful and knowledgeable. They all knew what they were talking about and made it not as nerve-racking as I seemed it to be. From the time I called till the time we finished it was about 1 1/2 total with great service.
Reviewed Nov. 16, 2017
I have already referred a person to your company. I told them to make sure they ask for Pam. She is very good at what she does and I was grateful to her patience with me. The person that did my final step was very rude to me on the phone. That really turned me off with your company. The high score that I give is strictly for Pam.
Reviewed Nov. 16, 2017
Super friendly and nice. Very informative and helpful in getting me through the process. Would definitely recommend to anyone struggling in the same situation that I'm in to have help from people like the staff members that guided me through the process.
Reviewed Nov. 16, 2017
I am very satisfied with the service I've received thus far. Every person that I spoke with made me feel very comfortable and made me feel that National Debt Relief will do everything in their power to get me out of the debt that I allowed myself to endure. I am confident that this was a good decision on my part. THANKS!!!
Reviewed Nov. 16, 2017
I was extremely happy with both reps that I spoke with. They were knowledgeable and professional. They answered all my questions and thoroughly explained your program. I am confident I will be able to complete your program and rid myself of debt.
Reviewed Nov. 16, 2017
Pleased with my overall experience with National Debt Relief. They have worked from quickly to execute lower pay-offs for my accounts. When I had concerns they cleared them up right away. I would recommend National Debt Relief to anyone that is trying to get rid of their debt without dealing with unprofessional judgmental companies.
Reviewed Nov. 16, 2017
My NDR representative explained all the details, expectations, and answered all my questions. He has calmed all the anxiety associated with keeping up with mounting bills. The process was painless and effortless - especially with the real-time, online signatures needed. I highly recommend NDR!
Reviewed Nov. 16, 2017
They are a wonderful debt relief company. So glad they can help me settle my debts. They did not waste time, they started right away with my creditors. They help you in any way they can. They keep in touch with you to help settle your debt.
Reviewed Nov. 16, 2017
My experience has been very good so far. The associates were very knowledgeable, friendly, professional and thoroughly explained everything. They said if I️ have any other questions to feel free to call them. Recommend if anyone needs the help with get have given me to get out of my current situation.
Reviewed Nov. 16, 2017
It's been pretty straightforward with National Debt Relief. They have done what I had expected. They have been good anytime I talked to them on the phone.
Reviewed Nov. 16, 2017
I like the quicker rate that National Debt Relief has of getting stuff done and them taking care of everything and they don’t charge you arm and leg. They’ve been good at answering our questions and they keep in touch with email and call. I call them whenever I’ve had some paperwork and letters and service of intent to sue and they took care of it immediately. However, since I avoided bankruptcy, I wasn’t really happy about the hit my credit says but I guess it is what it is. I've had a good experience with them so far and they do really well. They work with what your budget will allow, make a plan and work it. They're very efficient and I’m pleased with the results. I would recommend them.
Reviewed Nov. 16, 2017
I heard about National Debt Relief through my friends. They needed NDR for debt relief. I worked with NDR and they provided me with good service. The guy I worked with supported me and helped me with my every questions. He also helped me for the computer, like for emailing something.
Reviewed Nov. 16, 2017
I liked how other people were talking about how National Debt Relief dealt with their situations. I needed help with my credit card, and I had many conversations with many people, and finally, I decided to work with National Debt Relief. They’re very professional. They update me on where I stand and they have an excellent website, and every time they make a settlement, they send me a letter. Also, they asked me how much I can afford to put up. And I also have the opportunity to pay it off if I don’t want to, so I have options. Once I was in the system, they're taking money out of my account every two weeks over a four year period. And they settle with the credit cards, and I end up paying less than my total amount. It will hurt my credit for the four years, but after that, I’ll be fine. I have one year in, and I'd be out of debt in three years.
Reviewed Nov. 16, 2017
I was going through a divorce and I didn’t want to file bankruptcy. National Debt Relief was there, they listened, and I got into one of their plans. Signing up with them didn’t take long. It took about a week or so in order to gather the paperwork together and start withdrawing the money. They did what they said they were going to do as far as relieving some of my credit card debt. I am still in the program right now where there's monthly payments or bi-weekly payments that they're taking out from my checking account. When I couldn’t afford it, they were able to lower the payment and then take it back up at my request. I'm supposed to be out of debt in two years. So far, they took away some of the phone calls because they were dealing with the creditors instead of me, and that helped. But other than that, I'm still working with them.
Reviewed Nov. 16, 2017
National Debt Relief is a great resource and they help people. But one would find little bumps on the road here and there. When I tried to reach out, they weren’t too helpful. I had a couple of big problems with them, and I wasn’t too happy about that. I still get letters offering me their service though I already have it. That’s not okay. There’s a huge disconnection.
Five months ago, there was an amount that was supposed to be withdrawn from my account, and it wasn’t. I wasn’t paying attention. So, I got all these phone calls. I was told by somebody at National Debt Relief not to answer the phone calls, because I was getting a lot of collectors. So, I wasn’t answering any phone calls. Then the consolidation with JCPenney fell through. When I called, whoever answered the phone was very defensive, saying, “It’s your fault because money didn’t go through.” I was trying to explain that I didn't answer the phone for that weekend. I was really disappointed with that.
The other thing is every time that I get a proposition for a settlement with one of the accounts, I get asked for more money. They tell me to call them immediately for permission to make sure that I know what the deal is and I’m okay with it. So I get in touch with them and they say, “Well, yeah. It’s going to go through, but we don’t have enough money, so we’ll have to get 150 more dollars next week,” or “You have to put $50 in three days.” I didn’t sign for that and I didn’t have money to do that. But so far the accounts that I have settled have been really good. National Debt Relief helped me and they’re still helping me, and I appreciate them for that.
Reviewed Nov. 16, 2017
I was looking for debt relief and I looked at National Debt Relief's reviews and ratings, and the people who used them gave them 4 and 5 stars. The people from NDR who got my information and showed the paper works have all been very nice and helpful. And then they call once in a while just to check and see how everything’s going and they helped me so I can get online. They helped me to bargain and lower the amount of money. We just started 4 months ago to really pay and it takes a while to get the money accumulated and get the agreements with the companies. Now that I'm working with NDR, I don’t have to worry anymore about forgetting a bill, and it has taken a lot of stress off of me. It helped ease my mind knowing that within two years, my debt will be paid and I didn’t have to get a bunch of some calls 24 hours a day.
Reviewed Nov. 16, 2017
I wanted to get my debt cleared off, and working with National Debt Relief helped me tremendously. They're awesome and I love them. They're doing a great deed for people like me. If you have any kind of debt, they'd help you out. You just need to answer the questionnaires that they give and then give them all of the information. And from then on, they get the creditor to negotiate with them and then clear off the debt. They'll take a lot of stress off your life, and they're very easy to talk to.
Reviewed Nov. 15, 2017
I am so grateful, NDR is helping me since the day one. They explained me how this is going to work, and the times are working perfectly. I have one debt resolved... one more and I will be free debt!!! Thanks NDR!!
Reviewed Nov. 15, 2017
The application for debt relief was very simple. The customer service was very polite and helpful. The specialist Adrian ** was super helpful and polite to work with. I would recommend this program to friends and to family. Thanks for all who helped find the program.
Reviewed Nov. 15, 2017
They have been very helpful, efficient, and knowledgeable. Anytime I have a question they have been able to resolve it. It is nice that they are able to talk to my creditors and get them to work with them to get my debt taken care. Also it good that they can help to get out of debt.
Reviewed Nov. 15, 2017
My experience was wonderful and National Debt Relief had solve all my issue. I will recommend them to all of the people who have debt. Awesome staff and they helpful. Awesome experience. Give a them a 10 all the way and you don't have to file bankruptcy.
Reviewed Nov. 15, 2017
Olga was very helpful, patient, and understanding through this whole process. I truly hope this helps my current situation and I continue to feel that I made a great choice through them. I feel better today just by finalizing all I have had to do to get started.
Reviewed Nov. 15, 2017
SO far I have found NDR to be very professional and efficient. I get notifications on a very timely basis. I have found all correspondence with them very pleasant and satisfying. It seems they are doing a great job negotiating my debts. Hope it continues.
Reviewed Nov. 15, 2017
Dwane & Felesha - Both of the above associates were extremely helpful, totally professional, very courteous and very competent during our recent phone discussions. If they are an indication of the rest of your staff, I'm assured I made the right choice in choosing National Debt Relief for my financial issues. I look forward to working with your team over the next four + years.
Reviewed Nov. 15, 2017
Everyone I talked to was very pleasant and answered all my questions. Very thorough with their information. I understood everything very clearly. Will be happy to work with you in getting my debt cleaned up. Thanks to My and Dion.
Reviewed Nov. 15, 2017
I had the pleasure of working with Randolph **, he was very polite, knowledgeable, informative, helpful and patient. I give him a 5+ rating. I would recommend him to anyone. I also spoke with the gentleman (so sorry forgot his name) for the Welcome Call, he as well, was polite, informative helpful and patient.
Reviewed Nov. 15, 2017
The process was very easy and the staff was very helpful. They answered all my questions and took the time to go through all my debts to see if they qualified for the relief program. After that, they explained to me in the detail how the program worked and how it would affect my credit.
Reviewed Nov. 15, 2017
My initial talk with them was very nice and helpful. I cannot wait to see what they can do to help. They seemed like they really cared and was so helpful. Will take first payment soon and start negotiating with my creditors for a lesser payment and help us out on our finances. So far they have sent all the paperwork needed and talked us through every step.
Reviewed Nov. 15, 2017
I have not had any problems with National Debt Relief, everyone is very helpful and have been very easy to work with. They had done everything that they told me they would do. I would highly recommend anyone that in looking for help call National Debt Relief.
Reviewed Nov. 15, 2017
Both associates are knowledgeable and are experts on the subject. They well explained the program and patiently answered my concerned and questions regarding the program. Special Mr. ** was willing to help new customer and they are both very friendly.
Reviewed Nov. 15, 2017
I started working with National Debt Relief in November of 2016. From the initial phone call to today 11/15/17 they have been courteous, polite & professional. They explained the necessary steps to get me debt free in 48months. (For some it can be as little as 24 months.) They stay in constant contact to inform & explain each step. They handle everything so that I never have to speak/deal with any of my creditors. Their website is easy to maneuver & helps the client stay informed. They also call for my approval each time a settlement is reached. I highly recommend this company. Having the knowledge that I'll be debt free in 48 months instead it's 10 or more years brings great peace. My monthly payment amount is the same but without all the individual high percentage rates & I picked the date for the automatic payment to be deducted from my checking account. I don't think I could be more pleased. Thank you.
Reviewed Nov. 15, 2017
Looking forward to working with the company and seeing if I can't get my debt resolved. Everyone that I have dealt with so far with the company has been very respectful and answers all the questions that I have. Very excited to working with the company.
Reviewed Nov. 15, 2017
NDR goes through all the details with you and explains everything clearly. They provide legal assistance as well. The process is straightforward and the debt counselors are very knowledgeable about debt and debt relief. All of the steps are explained clearly.
Reviewed Nov. 15, 2017
I received prompt service. The representatives I spoke with were both very knowledgeable, clear and extremely helpful in a very stressful situation for us. I recommend this program without hesitation. Thank you to the representatives for your kindness and patience you showed us.
Reviewed Nov. 15, 2017
The people here are very courteous, knowledgeable and friendly. They took the time to listen to my problem and quickly found a way to solve it. I am grateful that National Debt Relief has been able to assist me in becoming Debt free.
Reviewed Nov. 15, 2017
I had a great experience with Kameel. I was treated well and given all the information I need to succeed in becoming debt free. I truly appreciate National Debt Relief helping me and yes I would definitely recommend National Debt Relief program to family and friends. Thank you.
Reviewed Nov. 15, 2017
At first I was not completely certain as to how this service worked. My intention was to repay a loan and to get my life in order without consequence. However, I had consequences which I had incurred, whether intentionally or unintentionally through hardship in particular. The people at Debt Relief made it clear that saving, and making a habit of doing so, would help an individual get out of the habit of bringing upon oneself debt in the future and making it possible to use cash when and if possible. It was not an easy decision, but I think it will pay off (pardon the pun!).
Reviewed Nov. 15, 2017
Very detailed information and a sense of caring when I asked questions. Consultant very knowledgeable and courteous. They answered all of my concerns. I was concerned on how this would impact my credit score and they gave me the information that I needed.
Reviewed Nov. 15, 2017
Received the first settlement today. Extremely happy with the service. Shout out to Thomas **, if anyone wants excellent customer service. Ask for him. He's the best. National Debt Relief makes the process easy and pain free. I usually don't leave reviews, but they deserve one.
Reviewed Nov. 15, 2017
Helpful at all times. Always respond quickly and pleasant. Good customer service, answers all questions like they know their job. Hopefully we will be through with the process of getting our debt taken care of. Thank you for all you do.
Reviewed Nov. 15, 2017
They have been an awesome company with quick results. They have settled 2 debts in only 4 months time! They are always willing to work with me when I've needed to change my deposit dates, with no hesitation. I recommend them highly!
Reviewed Nov. 15, 2017
Scott and Vanessa made the enrollment process very easy and I felt comfortable working with them. They were very professional and personable. They made a difficult decision easier. They never made me feel embarrassed for making this decision. All of my questions were answered and they made sure I have the resources should a question arise.
Reviewed Nov. 15, 2017
I contacted National Debt Relief and they contacted me back within the hour. I am so happy with the great service that I have received from National Debt Relief! They have been so helpful in getting me get back on track. I really appreciate all they have done, thank you so much!
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