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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 27 Reviews 4835 - 5035
    Verified purchase
    Customer Service

    Reviewed June 18, 2024

    I’ve never felt so relieved after making the decision to call. I was at my lowest before but after talking on phone and getting my account set up, it was the best decision I’ve ever made for myself. I would definitely recommend to anyone that is struggling like myself. I am very hopeful for the future now and have goals I can achieve because this made it possible.

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    StaffBillingRates

    Reviewed June 18, 2024

    Edwin was very helpful and answered all my questions. The program was explained in detail. This program will save me thousands of dollars in both in principal and interest, I'm very pleased with National Debt Relief to this point in time. I'm looking forward to being credit card debt-free. I will definitely change my use of credit.

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    Reviewed June 18, 2024

    This has been a huge relief and they handled everything and treated me with nothing but respect and kindness. The only bad part of this is the people that you owe will not leave you alone no matter what you do and no matter how you try to make peace.

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    Punctuality & SpeedStaff

    Reviewed June 18, 2024

    Victoria worked with me to get me the help I needed. She was great. I was worried. She made me feel at ease. Quick and easy. Let's see how this goes!!! I hope it goes well and works. I am old and want to get my debt headed in the right direction!! Let's go baby!! I am ready now.

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    StaffBillingRates

    Reviewed June 18, 2024

    Extremely professional and positive experience. I was struggling to pay on my credit cards. The interest alone was very upsetting. Most of my payments were going towards interest! NDR within an hour had my debt cut almost in half and payments I could afford. I recommend NDR!! Sleeping a lot better. No worries about payments and interest. Highly recommend.

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    Punctuality & SpeedStaff

    Reviewed June 18, 2024

    The staff helping me was patient and explained things well. He communicated often and was very thorough. I feel good about doing this with you guys to get rid of my debt. I can't wait to see how this helps my life. I would recommend you guys to other people and find it very useful. Thank you very much. It is much appreciated.

    Taralee

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    Customer ServiceStaff

    Reviewed June 18, 2024

    Janet ** was very professional and gave excellent customer service! Her knowledge and expertise helped me make the best informed decision on how to consolidate my credit debt. She listened, cared and connected. Made a stressful situation much easier to get through without judgement. Thank you Janet for your exemplary help!

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    Customer ServiceStaff

    Reviewed June 17, 2024

    Answered phone right away!! Gave me his name!! What he does and what the company can do for me. Was very helpful with reading all details, explained it, step by step, and what I was suppose to do and what was next. Answered any question I had. Very patient and polite.

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    StaffBilling

    Reviewed June 17, 2024

    We were already with one relief place and they weren’t able to take all our debt and NDR was and the payment was easier and they even split it in half to make it that much more manageable. Maximus ** was amazing. He made it easy to understand the plan and how it works. Not only was the payment more reasonable but it’s a shorter program too.

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    StaffTransparency

    Reviewed June 17, 2024

    The agent, Michael, was very knowledgeable and easy to understand. Explanations about the programs were very clearly presented and professional. Michael was very friendly and easy to talk to. The atmosphere was informative, relaxed, and comfortable. It was a pleasure working on this application with him. Michael is an excellent representative for your company.

    Sincerely,

    Portia

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    StaffBilling

    Reviewed June 17, 2024

    Brian made it very easy to sign up and helped me understand what to expect. It is a huge relief to know that I will be able to make my monthly payment now. A very big weight off of my shoulders. Hopefully the rest of the experience will be just as good. Thanks.

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    MaintenanceStaff

    Reviewed June 17, 2024

    Working with National debt relief, they helped me break down my budget and consolidate all the debt I built up raising my first kid in a pandemic and took a lot of that weight off my chest. I couldn't recommend them more for anyone struggling with too much debt. Thank you National Debt relief!

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    Verified purchase
    Staff

    Reviewed June 17, 2024

    My rep was very nice, patient, and accommodating. He helped me understand how the program worked and always asked me if I understood what he was explaining. My rep also walked through signing the paperwork. He did not make me feel stupid or make me feel embarrassed about my situation.

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed June 17, 2024

    I gave their staff a slight headache with my indecisiveness. First Lizz worked with me late into the night until we had it all hammered out (or so I thought) ... But then I changed my mind once I realized a few repercussions of my decision and cancelled the next morning. Within hours I received a call from Chris, an account manager, asking me what my concerns were. We talked about it, and once he understood my concerns, he made adjustments to my contract that solved my issues. I am very grateful to the folks at National Debt Relief here at the onset. Of course, I can't say how I will feel down the road ... But so far, so good. I am very satisfied.

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    Staff

    Reviewed June 17, 2024

    I reached out to Herb **, with National Debt Relief, on 6/15/24, in reference to finding a solution to the predicament I was in. I was so overwhelmed and stressed in my current situation and Mr. ** was able to help me tremendously. He was so kind, considerate, understanding, as well as, empathetic. He made my experience easier than what I had anticipated. I highly recommend National Debt Relief.

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    Customer ServiceStaffBilling

    Reviewed June 17, 2024

    Gonzalez was very friendly and knowledgeable. Extremely helpful and explained everything in detail. Did not rush me to make a decision right away. Returned my phone call after we first talked on the phone. Thank you for such a wonderful customer service agent. I was very pleased with the monthly payments discussed. Paying off this debt would relieve some stress in my life. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 16, 2024

    I called NDR to ask some questions, and Jordan ended up signing me up for the program, which is exactly what I needed! Jordan was very helpful, and took his time asking the questions and waiting for my answer. NDR is a terrific program, available to assist people in debt, and no way out, other than bankruptcy. This is better than having to go through all of that!

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    StaffBilling

    Reviewed June 16, 2024

    The people I talked with were very nice and helpful. I understand it will take a while to get out of debt, but having a smaller monthly payment is helpful and at some point I will be debt free. I am very grateful for the help and services. I feel blessed to start this program and grateful for the help.

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    Staff

    Reviewed June 16, 2024

    So kind and thoughtful. When you think you’re the only one going through this you’re not. I got myself into a mess. I just couldn’t do it. I needed help a long time ago. Was so embarrassed and ashamed of myself and afraid. This is what I needed to do a long time ago. Thanks to my counselor. Maybe I can sleep at night.

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    Staff

    Reviewed June 16, 2024

    Helpful and great personality. Did a great job connecting and engaging with me to really get to know me. However, I felt a bit like he was overselling it. I did my research and had made up my mind to get this service on one condition which was accepted. But I kept getting lost during the overselling of the program and a couple of times I felt I had to cut him off to ask my questions. Other than that Norman was terrific at assisting me and listening to me, when I was able to get a word in edgewise.

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    Customer ServiceStaff

    Reviewed June 16, 2024

    We had a great experience with the man that helped us. Educational, answers to questions with great knowledge explaining it so that we understood. Wish every company had this type of customer service. Thank you all for the Peace of mind. God bless all of you, haven’t felt this much stress relieve in a few months.

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    Punctuality & SpeedStaffTransparency

    Reviewed June 16, 2024

    Very helpful and nice, easy to talk to and gave well detailed explanations. She was also patient with a few troubles I had and figured other ways to go around the situation. Process was quick and easy. Would recommend to others if they needed the help. Very grateful for the help.

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    Customer ServiceTechStaffTransparency

    Reviewed June 16, 2024

    Very good communication and explanation of each step to follow. I answer each of my questions. They read and explained every detail of the contract and helped me choose the best according to my needs, the best thing is that I will finish in much less time than I thought.

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    Customer Service

    Reviewed June 16, 2024

    I was up to my bald head in debt. I saw about National relief on tv but was not a believer until I called it. A long time on the phone but all said and done when it was done I felt like a new man. A sign of relief.

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    Customer ServiceStaff

    Reviewed June 16, 2024

    Mr Gavin ** was very professional, kind, understanding and patient with all my questions & reasons that I called National Debt Relief. He treated me with respect and concern for my problems & led me to believe this company was not out to get you but really help with working on & reducing a person's debt load. So TY all at NDR for your care & support. I look forward to getting this accomplished & done so I can sleep better at night & go forward from here.

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    StaffBilling

    Reviewed June 16, 2024

    Very helpful, thoughtful, is very willing to work with me, give me a peace of mind, reassure me that my future will look very much brighter in the next 3 1/2 years free from credit card debts. I would recommend anyone that’s struggling to get there that down to you guys.

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    Customer ServiceRefunds & PayoutsStaffBillingLoan Process

    Reviewed June 15, 2024

    I, like a lot of people, had the dream of owning a home ripped from me after a horrible divorce that changed my life and Unfortunately my credit. The credit I worked so hard to achieve just crumbled due to having to make the decision to live off of credit cards to survive for close to a year. The decision buried me in not only debt, but eventually debt I couldn't afford anymore. I lost my car and had creditors calling me non stop. After years of running from the creditors and a new job which allowed me to obtain a personal loan and the ability to work endless overtime I was able to pay off 90% of my old debt and start over building my credit again.

    1 credit card turned to 5 which then turned to 15 which then turned to over 20 credit cards, but all with good payment history. Mortgage broker saw the payment history and approved me to buy a home. Finally!!! I was back on track. Well I was wrong. I was paying out regularly 1500 to 1600 a month in credit card bills. I was on time but drowning. Not living. Stressing.

    One morning I decided I couldn't do it anymore and filled out the info on Nation Debt Relief's site and by that afternoon was talking to Jennifer. She was kind and very understanding of where I was coming from. She assured me that I was doing the right thing and extremely brave for taking the first step to change my life financially. It was a ton of questions but she walked me through everything and after it was all said and done I signed on for a 3 year program paying almost a $1000 less a month. Because of the programs this company offers I am on the path of freedom now and can start to live my life the way that I deserve to.

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    Customer ServiceStaff

    Reviewed June 15, 2024

    Me and my wife was has owe so much to creditors, and with applying for this program we're feel relieved so we can start saving some money for us. Thank you NDR for helping us and best customer service. I hope with this review some people will follow, open their mind and join with NDR to get help with theirs finances situation.

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    Customer ServicePriceStaff

    Reviewed June 15, 2024

    All my questions were answered. He was very informative, professional and patient. We were on the phone for over an hour and I must say it was worth every minute. I look forward to being debt free with your help within 4 years but if I’m lucky, maybe even less. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 15, 2024

    April ** was so incredibly helpful and patient! She called me every time she said she would, answered any question I had. She made the process quick but informative. I really appreciated the time she took to make sure I was squared away. I am really excited about this new chapter and to finally be on top of my finances. She explained the resources offered to help me continue my financial freedom and continue with the help that I am getting through National Debt Relief.

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    Verified purchase
    Staff

    Reviewed June 15, 2024

    Ross made the process simple and easy, when it easily could have been unnerving. National Debt Relief is saving me tons of money and is making sure I’m taken care of professionally every step of the way. I would highly recommend this service to anyone wanting to achieve financial freedom.

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    CoverageStaff

    Reviewed June 15, 2024

    I thought I must have given Justin the biggest headache of his life as we went through the application. but, I guess not as he patiently helped me to the end of the application. I was gobsmacked by the entire ordeal. Now, I need to look for jobs I can do at home. I will write my resume, cover letter, and fill out the application. And, then I will be ready to start making money again.

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    Verified purchase

    Reviewed June 14, 2024

    From the beginning to the end I was informed of every detail of the plan, hardly any work on my end, Joseph was great during the whole process. I was very skeptical at first to even try to use National Debt Relief but Joseph made the process a breeze. I am very happy to be able to be debt free in 45 months. I would highly recommend this company to anyone looking to get out of debt.

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    Customer ServiceStaffBillingRates

    Reviewed June 14, 2024

    We worked with Jackie and were relieved to have her as our point of contact. We have always been diligent credit card payers and thought they were the way to go. Jackie helped us realize the huge amount of interest we have been paying. What a scandal and a shame for people. We are a little dubious about not paying our monthly payments moving forward; however your business process makes sense. Look forward to beginning and hope to be able to speak to Jackie in the future with follow up questions. You have a fabulous employee.

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    Staff

    Reviewed June 14, 2024

    Nathan ** was absolutely wonderful! I received a relief just getting the assistance needed to make a fresh start concerning my finances after the death of my husband. Nathan was very knowledgeable in every area and made everything simple for me to understand. I am so relieved!! Thank you, Nathan!

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    Customer ServiceStaff

    Reviewed June 14, 2024

    He was such a wonderful help getting me enrolled and signed up in a program. Went above and beyond not just giving me the facts, but really made me felt heard and understood. Debt is scary! And I feel like I am in good hands moving forward. Customer service 10/10. Clear and concise. Walked me through all paperwork, process, etc. with care. I’m really grateful I can move forward in my life paying an amount that is achievable. I wish I would have reached out sooner!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 14, 2024

    Brian very helpful, thorough and understanding. Explained and recommended best plan of action. Kind, courteous going over the process. Follow up was fast and efficient and made sure he walked me thru every step of the way. We got disconnected once during process and he called back immediately and we were able to complete the process flawless. Job well done

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    Customer ServiceSales & MarketingStaff

    Reviewed June 14, 2024

    It was like talking on the phone to an old friend l, very professional, relatable and all the above. We was on the phone for hours and it felt like a couple minutes. We talked about sports, cars, and different areas of the country that we wouldn’t mind living if we moved from our designated hometowns. I learned a lot from the guy, I felt secure giving him my information, and more importantly comfortable were is to I was getting scammed. Great company!

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    StaffBilling

    Reviewed June 14, 2024

    Claudius **, was very professional, but patient, & kind. I was going to do something to get my bills taken care of. Claudius knocked it out of the park. I had been praying to God about my lein on my house for a while. I had a lot of old debt, so it's getting rid of that. It took some time, to get the forms taken care of. Then I just had to sign.

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    Customer ServiceStaff

    Reviewed June 14, 2024

    Our experience with National Debt Relief was satisfying. Our questions were answered and we were not rushed into this program. Angelica was a very helpful and nice person to work with. She worked with my husband, Robert Foley. He has no email so I am responding on his behalf. She explained everything very well and was polite. Would recommend her to anyone we know who needs help with debt.

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    Customer ServiceTechPunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed June 14, 2024

    I really appreciate Jericho‘s honesty. I am currently in a debt relief program and while he did say his program is the best, it wouldn’t be ideal for me to change companies because I’ve already gotten so far along with debt settlement negotiations with the company I am with now. If anything it would cause further delays having to wait on new settlement negotiations with all my creditors.

    My main concern was the impact the program may have on my ability in the short term, to be able to be approved for rental housing due to selling our home and relocating to another state. Jericho took the time to explain to me how I could get the debt relief company to provide a copy of the payment contract as reassurance that I am working towards improving my credit. He was very kind, very genuine and overall knowledgeable and very willing to help. I appreciate the excellent customer service. I will definitely recommend your company and services to other people who may need debt relief assistance.

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    Customer ServiceRefunds & PayoutsMaintenanceStaffLoan ProcessRates

    Reviewed June 14, 2024

    I have a financial problem that take me to a point I couldn’t pay my loans on time. I am struggling financially. I was listening to an add on YouTube about National Debt Relief. I call them to get more information. I spoke with many agent but I wasn’t able clear enough about how it’s work. On my lunch break I received a call from Ari ** and ask me if I am still interested in getting to their program. He went to file and explained everything to me. He was very knowledgeable about his job. All my questions answered. Help me with all the steps and give all the information that I need. I highly recommend him.

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    StaffLoan Process

    Reviewed June 14, 2024

    I was struggling so hard to keep up with the payday loans and was not able to see the end to my debt. Jill assisted me throughout the whole process. She was so patient and explained everything to me. We walk through every document that we sign and ensure that I understand what is happening. I came in wary but left so much more knowledgeable, I am forever grateful for the experience. I am looking forward to see how this pans out. I will be telling my friends and family about it.

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    Sales & MarketingPriceStaffBillingRates

    Reviewed June 14, 2024

    Knowing that my debt would be paid off a lot sooner and save money at the same time is a big relief. I was scammed on two of my credit cards for a total of $10,000. I met with the banks to see if they could help me out of it; but, they couldn't help me. So, with the balance going higher, the payment due shot up. And as you may know, that payment stays the same for a while. I receive a monthly retirement check. Since grocery prices went up, I have to budget really hard to 'have enough'.

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    PriceStaffBilling

    Reviewed June 13, 2024

    Jaime ** is a professional debt specialist who helped me understand how the program really works and how I was able to save money enrolling. With affordable monthly payments. I recommend him for questions on any debts one may have and will recommend to friends and family. Thanks Jaime. 5 stars.

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    StaffBillingRates

    Reviewed June 13, 2024

    The initial process took about an hour. The person helping was very friendly, professional, and efficient. This appears to be the best way to solve my debt as interest was making it impossible. I hope to continue having a easy process with national debt relief. Understand that your credit will be substantially impacted by the process but if you are already a few payments behind you clearly know what impact it has already had on your score.

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    Punctuality & SpeedStaffTransparency

    Reviewed June 13, 2024

    Nathan was an immense help to my mother and I. So professional and quick to help us. He was very thorough and told us everything we needed to know and reassured us by going over the numbers and keeping us updated on all the progress and steps! Happy to be a part of NDA and finally feeling some relief.

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    Customer ServiceContract & TermsPunctuality & SpeedStaffTimeliness

    Reviewed June 13, 2024

    I worked with Conor who was very knowledgeable and went above and beyond to explain the process. Connor worked late to get this completed and followed up the next day. Filling out the agreement was done by email and very easy. Again Connor was on the phone during the whole process. Really appreciated the help!

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    Staff

    Reviewed June 13, 2024

    Awesome. All information given and conversation were beyond excellent. It was human and professional at the same time with no hassle and direct. I did not have any problems understanding what I was getting myself into. So glad and very satisfied!!!

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    Staff

    Reviewed June 13, 2024

    I was very worried and apprehensive about signing up for the program but she made me so comfortable. She explained everything, sometimes more than once, so I was confident I was doing the right thing! She was very knowledgeable about the program and even threw in an anecdote every now and then. It was like I was talking with a friend. She is definitely a shining star on the team.

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    Staff

    Reviewed June 13, 2024

    I feel coming in to the journey with NDR has already been an experience one should always appreciate because the professionalism shown was second to none. I feel I made a very solid choice by contacting your company. I will be glad in the future to recommend your company to friends and family.

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    Staff

    Reviewed June 13, 2024

    He was very pleasant and talked to us where we could understand what we were singing up for, without the use of a computer, he was very clear speaking, he was the reason for myself and my husband for choosing your company, thank you for everything, and have a very nice day, sir, the **

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    Punctuality & Speed

    Reviewed June 13, 2024

    I had a great experience with them. They walked me through the process and were able to answer all of my questions quickly and made me feel comfortable throughout the whole process. I would definitely recommend them to a friend or family. The start up process was quick and painless which meant a lot to me.

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    Staff

    Reviewed June 12, 2024

    Tara ** was awesome, she finished my consolidated debt, when the other agent kept putting me off from day to day. She stuck with me for over 2 hrs working to get it done. She worked on my debt until she got it done. I'm very thankful to that lady, my hat is off to her.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2024

    Mohamed ** was very helpful in the situation that I was dealing with. He made sure that I understood the process and how it was going to be handled. I appreciate everything that he did for me and help me throughout the process. I would certainly recommend this company to whoever may be going through a similar situation like I am. He also was very knowledgeable of his job and took the time when I wasn’t sure of some things. He also informed me that if I were to start getting overtime again that I could pay more if I wanted to. Also that I will be able to pay off early without any penalties. I thank you again for such an amazing opportunity to get back on track.

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    Customer ServiceStaff

    Reviewed June 12, 2024

    Sean was amazing! He was very patient and thoroughly explained everything to me. I asked a lot of questions and he provided answers to them all. He helped me to feel comfortable in a very stressful situation. My anxiety of my debt is slowly being reduced thanks to my call yesterday with Sean.

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    Staff

    Reviewed June 12, 2024

    Marc ** was amazing with us. He was so patient and understanding. I will recommend others to this great opportunity. I know that I will have so much stress relieved from my shoulders and off my mind. Marc **, thank you very much. Y’all did an amazing job, when you hired Marc **.

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    Customer ServiceStaff

    Reviewed June 12, 2024

    Sebastian **, the Certified Debt Specialist assigned to my case, was knowledgeable, kind, and made the process of enrolling into the program a breeze. I highly recommend anyone looking for debt relief to contact NDR. I have been through the program once before and it was such a lifesaver. Give them a call day, you won’t regret it.

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    Staff

    Reviewed June 12, 2024

    I worked with Aubrey who made the process so simple and easy to understand. I felt at ease working with him and was comfortable asking any questions. He was so patient and took his time to make sure I didn't walk away confused or unsure of the process. I highly recommend National Debt Relief!

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    Punctuality & Speed

    Reviewed June 12, 2024

    Nathan was so great at getting my affairs in order to get me on the right track again!! Can’t wait to see what the future holds and to be out of debt is the best!! He made sure I was aware of all aspects of this decision. I’m really looking forward to becoming debt free sooner than later.

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    Staff

    Reviewed June 12, 2024

    Aris ** was kind, patient and knowledgeable with the NDR format. He helped explain the program in an easy to understand format. Also helped with my not so savvy tech skills.I couldn't recommend this company enough! Saving me several thousand dollars and paying off my debt in a much shorter time!

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    Customer ServiceStaff

    Reviewed June 12, 2024

    Anthony was amazing. I was nervous & reluctant but he made feel good about my decision to accept the call. Anthony put my nerves at ease. Made me realize I was doing the right thing but didn't make it feel like he was pushing me to fill a quota. Thank you Anthony. You were amazing!!! Nicki

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    Reviewed June 11, 2024

    This is my 2nd time doing this, the first time with another organization was horrible. They didn’t get any settlements and was just taking my money. I could never get in touch with them if I had questions. But with National Debt Relief, they have already settled with 3 of my debts. I would highly recommend them to my friends and family!!

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    Staff

    Reviewed June 11, 2024

    I have never dealt with such a great staff. Everyone I spoke to was very friendly and helpful and made sure I knew what I was doing/felt confident at all times. I spoke to three different people who were all wonderful. Specifically Edwin was incredibly helpful and kind throughout the entire process. You could tell he fully understood the logistics of the entire program and he made me feel safe to start working on my debt relief responsibly. Thanks team!

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    Staff

    Reviewed June 11, 2024

    Pamela was a great help to me, and very reassuring. She listened to my concerns and took the time to answer all of my questions. Her confidence in National Debt Relief is contagious. This program is very lucky to have her as a representative! Fingers crossed this process goes as well as she said it will!!

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    Staff

    Reviewed June 11, 2024

    Unique ways to settle your debts. They are experts in the field of all debts and ways to settle them. They are down to earth and easy to communicate with with all of your needs. We all need help at some point in our lives and NDR is the best place to go for that help.

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    Staff

    Reviewed June 11, 2024

    Robert was great to work with. He provided so much advice on the opportunities available to me. He answered all my questions and explained everything so well. I have already recommended your program to a friend. I am very excited about the program and having a monetary relief during this hard time with my family. I am so grateful for this program and the kind people you have working for your company.

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    Reviewed June 11, 2024

    My experience was very nice! It only took a few minutes of my time to assist me getting out of what took years of my time! Nathan ** was GREAT! He talked in a way I could easily under the program. Very Pleased with Nathan **! I will be forwarding his information to my Church Members!

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    StaffBilling

    Reviewed June 10, 2024

    Wonderful experience! I did not feel ashamed and would definitely recommend this to anyone who can not get out of credit card debt! Joel was amazing. He walked me through the whole process and answered all of my questions. I had no idea there was a company that could help. I was so surprised that the process was not long and drawn out. I finally have some weight lifted off of my shoulders knowing there is an end to my debt. And I can’t say enough good about Joel. He was polite, thorough, and had a great sense of humor. When a person is in so deep it helps to have someone who cares and seems genuinely understanding and extremely patient! Again I would definitely recommend National Debt Relief Program to anyone!

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    Staff

    Reviewed June 10, 2024

    He was wonderful. Well informed and knowledgeable as well as friendly. Definitely will recommend him to anyone. This program will help me so much and I look forward to rebuilding my future for my kids. I really didn't know that programs like this existed until I did some research and found them.

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    Customer ServiceStaff

    Reviewed June 10, 2024

    I have just signed up for the program and have high hopes that this will help my situation. So far I have received excellent customer service from everyone I have spoke with. I have high hopes that I have found the resolution to my current situation and will never have to deal with this again once it is resolved.

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    Customer ServiceStaff

    Reviewed June 10, 2024

    Great customer service, easy to talk to, explain things thoroughly. It was nice having him as a representative, met my goal and what I wanted to do. Didn’t have any issues and solved my problems. Will recommend. Again thank you for your service. Thank you very very much. Very kind and outspoken person.

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    Customer ServiceStaff

    Reviewed June 10, 2024

    I had a very pleasant interaction with your telephone representative. I'm very hopeful I will reach my goal of debt free with your help. The person I spoke with was very nice and extremely helpful, he put me at ease with a process that I was not looking forward to.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 10, 2024

    The service was quick and easy. Customer service was very kind and helpful. If I had known this process was this easy I would have done it a long time ago. I like that I didn't have to come up with a list of my own creditors, they were able to access that right away so I could see the projected monthly payment.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 10, 2024

    I was very hesitant with NDR. I looked up options online. When I filled out a quick information query, I began receiving numerous calls from Adam. I did not even want to answer the phone thinking this wasn’t a legitimate business. Adam was very thorough when explaining the program and I realized what a great opportunity this really was.

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    Customer ServicePriceStaff

    Reviewed June 10, 2024

    Ms Evelyn ** is/was very professional, personable, patient, informative, reassuring, spoke clearly and gave me the opportunity to ask questions throughout the conversation! Excellent quality customer service conveyed by Ms Evelyn and I appreciate the National Debt Relief "experience" she presented to me! The process was a little lengthy but was worth every minute due to Ms Evelyn **! GOD BLESS.

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    StaffBillingRates

    Reviewed June 9, 2024

    Amazing service! Anthony was very helpful and understanding. He made me feel extremely comfortable in an uncomfortable situation. There is so much relief and I'm no longer just throwing money away on interest. It was a smooth, easy process and I'm grateful that I took the time to do this. I would recommend to everyone that is feeling overwhelmed with credit cards.

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    StaffBilling

    Reviewed June 9, 2024

    I am just beginning my account. It was an easy process. Alex was extremely patient and thorough and efficient with me. I see that my payments are much lower compared to what I was paying in a different debt management program that I was using. Lower payments will help my budget.

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    Customer ServiceStaff

    Reviewed June 9, 2024

    I had no idea how I was going to get myself out of this financial crisis! I called National Debt Relief, and they explained everything clearly, told me how the program works, but most importantly assured me that they could help me, and they delivered! Mr. ** kept in contact with me until we completed everything. I am so grateful!

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    Punctuality & SpeedStaff

    Reviewed June 9, 2024

    Rob ** was kind and really explained how this would help me. He was concise and he explained in detail how this debt consolidation would work. I was drowning in debt and now I feel that I can see myself be debt free. I can't wait to be able to.

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    Customer ServiceStaffBillingRates

    Reviewed June 9, 2024

    Words can’t express the feeling of relief from one phone call! Melted away were the feelings of hopelessness, over being buried in credit card debt. I wish I had called months sooner. I procrastinated out of pride, guilt, and embarrassment, but Nathan could not have been more patient and understanding. He helped me see that I wasn’t alone in my circumstances. Being a newly divorced single mom, crippled by extremely high interest rates, my situation was never going to change unless I either won the lottery or reached out for help. National Debt Relief, and the reassuring voice of Nathan, was an absolute life saver! I don’t have to lose any more sleep wondering how I’ll ever climb out from under rising interest. Thank you Nathan!!

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    Reviewed June 9, 2024

    I just started with them. I hope it all goes well. I will beable to tell more when I see how things are done. I feel like I picked the right company. I did a lot of research on a lot of other companies. In my opinion this company was going to do the best.

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    StaffRates

    Reviewed June 9, 2024

    After decades of suffering and worrying about my financial affairs, National Debt Relief has given me freedom and peace of mind! We all know that Peace of Mind is priceless. I have to mention Marcos and Kirin for their excellent understanding of my needs! They were sincerely empathetic and knew that I was in financial distress. I am now sleeping much better and feeling Sweet Relief. National Debt Relief is aptly named and highly rated by the Better Business Bureau...enough said. I can never thank this organization enough for offering such humane assistance!

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    Customer ServiceStaff

    Reviewed June 8, 2024

    Brian, was patient with unmatched customer service. Very knowledgeable of the program benefits. The call dropped in the middle of creating a profile for me and I panicked, but he returned the call back. Thank you Brian for your assistance towards financial freedom. I can’t say thank enough for assisting me in this journey.

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    Customer ServiceStaff

    Reviewed June 8, 2024

    When I call National Debt Relief they were really nice and very, very helpful. No matter what I ask or how many times I asked over they were polite to help me any way they could make me understand everything. I would recommend them to anybody and they really help me a lot.

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    StaffRates

    Reviewed June 8, 2024

    Daniel was very helpful as he explained the program to me and answered any question I had. I’m confident that I will benefit from your program greatly and look forward to being debt free with the help of your client support staff. I can see why NDR has such high ratings and reviews.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed June 8, 2024

    NDR's reps were straightforward and pretty knowledgeable about what was going on. Signing up with them was a cut-and-dry process. Some of the correspondence was slow getting back and forth but our experience depended on who we were dealing with at the time. They had a couple of people that really cared and some that just wanted to get you off the phone. It took us about four years to finish the program and we're happy we did it. Everything turned out well and our overpayment was refunded back to us. I'd tell my friends that with NDR's help, we took the shortcut for a long road.

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    Customer ServiceContract & TermsRefunds & PayoutsStaff

    Reviewed June 8, 2024

    I was getting into debt a little bit too much more than I was comfortable with at the time so I called National Debt Relief and we worked it out. They sounded the best to me and talking to the rep, it was like you can get out of it any time you need to. I had problems because of a job issue and I had to cut back on the agreement. I stopped paying for a little while and then, I restarted. NDR was all good with it. It took a lot longer than it should have but that was my fault. I'd like to see them pay the whole thing off and not have to deal with it at all. The service from them was 100% and I would recommend them. If I ever had to do it, I'd do it again.

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    Customer ServiceStaff

    Reviewed June 8, 2024

    My representative was most helpful. Without her I would not have signed up. She walked me through every step of the process and explained every step of the way. She gave all the phone numbers I need and asked me if I understood every step. She is most definitely a 20 in my book and very outstanding employee to have on hand.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2024

    The support team stands out for their knowledge and empathy. They truly understand the stress and anxiety that comes with debt and work diligently to provide reassurance and practical solutions. They have been proactive in checking in and offering additional resources to ensure I stay on track. Any issues or concerns I’ve had were resolved quickly and efficiently. The team is always willing to go the extra mile to ensure satisfaction, and they make you feel valued and heard. Overall, the customer service provided by this debt relief program is outstanding. They have made a challenging situation much more manageable through their excellent support and service. I highly recommend them to anyone seeking a reliable and supportive debt relief solution.

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    Staff

    Reviewed June 8, 2024

    The representative that I talked to was so nice and answered all my questions. She went above and beyond to get me going. I am excited to see my results and see what happens in the future. I am glad that I decided to go with this company. I will absolutely tell other people to go with this company.

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    Customer ServiceStaff

    Reviewed June 8, 2024

    I called National Debt Relief on behalf of my father and made contact with Chris **. He provided an excellent experience. He was patient and professional. He made sure that I understood every aspect. He led me step by step through the process. He reviewed the information that he provided and made sure that I understood what was being done. He was very patient and me made me feel comfortable with the process of completing each step.

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    Reviewed June 7, 2024

    Lisa explained to me, in great detail, how the program works and what to expect. I was surprised at the variety of tools I have available to me so I can educate myself on how to get my credit score back on track. I am thankful for this opportunity to get back on track with my finances. Thank you Lisa.

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    PriceStaff

    Reviewed June 7, 2024

    My representative, Stephen was amazing to work with, he was informative and cared about my situation and helping me right where I was. The program has helped me immensely and calmed my anxiety, which is worth so much more than I can put into words. Highly recommend National Debt Relief and Stephen **! Can't thank you enough for your help and kindness!!!

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    StaffHonesty & Transparency

    Reviewed June 7, 2024

    Nathen really supported me in a very difficult time in making this decision. He walked me through the process, allowed me to answer a lot of questions and was very patient. Thankful for the work that he provided. Asking for help isn’t easy; and oftentimes can be scary. I will say that his grace and honesty supported me when enrolling into the program.

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    Staff

    Reviewed June 7, 2024

    Everyone is very kind, understanding, and non judgmental. I appreciate everyone taking the time to speak with me and meet with me on my level. I’m going through a really hard time but I appreciate everyone trying to help me out.

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    Customer ServiceStaff

    Reviewed June 7, 2024

    She was great and thorough throughout the process. One of a kind customer service and made us geeked relieved afterward. Very appreciative of her help and NDR’s system to help people get out of debt. I feel like this is the best step in the right direction to becoming debt free.

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    Customer ServiceStaffBilling

    Reviewed June 7, 2024

    Raymond was so amazing he worked with me every day At the same time until I could get all creditors info to him. Very precise explained the process very well! And walked me through the email step by step! Worked with me on my payments to be set for my pay days! And I did not have to pay anything up front! I’m excited to start this process to get me debt free!!! Thank you Raymond.

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    Staff

    Reviewed June 7, 2024

    Emmanuel is who assisted me, He was very kind and made me feel welcome right from the start. Each portion of the application was explained thoroughly and precise and then asked if I had any questions after each section. I felt comfortable asking questions. He was patient and polite and very knowledgeable about everything he talked about. I would recommend this company to anyone.

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    Customer ServiceStaff

    Reviewed June 6, 2024

    National Debt Relief was excellent. They answered every time I had a question. If I emailed them, they wrote back or they call back. For about four years, I had to pay them off a certain amount, and it got me out of the debt, so I'm back to normal. They were there to help me. I had a good experience.

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    Customer ServiceContract & TermsPriceStaffBillingFollow-Through

    Reviewed June 6, 2024

    Enrolling with National Debt Relief was really simple and easy. I was really impressed with the first person that I contacted and I knew right away, “Okay. This is who I wanna go with. I'm really impressed with these guys.” The program made life a lot easier for me because it combined all of my debts. The only thing I had to pay was the one payment a month. So, it was really a lot more easier for me in life with my finances and this was all of my debts. I had over $21,000 worth in debt. I was really happy.

    The rep I worked with had a great attitude. He's very professional and really true. I was really impressed with him. He told me about how to go about contacting all the people that I was in debt with and who I owed and let them know that I was turning everything over to them. When I gave him my Social Security number, he was able to pull up everybody that I owed. Then he pulled up how much debt that I owed. He told me that if I wanted to get started with it, he could set up a payment plan. The payment plan was really amazing because I split it up until two payments a month, which is a lot easier for me. I said, “Okay. I'm gonna set it up for the 15th and the 30th of every month.” Whatever arrangements that I wanted to make that would be best for me was fine with them.

    As far as my progress through the program, I had online access. They sent me the link and told me how to go about checking everything and seeing my progress and putting everything up. What I really enjoyed is when they were able to make an agreement with one of the people that I owed, they would send it to me, then I had to look it over, and they ask what I think about it. If I agree with it, I had to click on the agree button, and I was on the road paying that off.

    I was in this program for about four years. In four years, I had them debit money from my account on the 15 of the month and the 30th of the month. What I liked about it is that if something came up and if I wasn't able to make that payment, I would just let them know five days ahead of time, and they would reschedule that payment for me. I had to do that about four times. Then I let them know how we catch it up the next month. It was really amazing. They would really work with you. Overall, it was an excellent program. The most rewarding thing was that I did get all of the debt paid off. They gave me a deadline as to when all of it would be paid off if I followed through with all my payments on time and in four years, I had it all paid off. I was very satisfied with them.

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    Staff

    Reviewed June 6, 2024

    It was a pleasure working with Beverley ** during the process. She was very helpful and informative. Everything was explained understandably. Thank you again. This journey will hopefully get my finances cleared up so I can feel less stress. It’s one less thing I’ll have to worry about. It feels like a new beginning.

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    Sales & MarketingStaff

    Reviewed June 6, 2024

    I was walked through by Ray **. He made me feel comfortable with this tough decision. Kept me informed step by step and explained the process in a way that I can understand without feeling like I’m talking to a salesperson that’s trying to rush me through. Overall great experience.

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    Customer ServiceStaffBilling

    Reviewed June 6, 2024

    I really like National Debt Relief. I had a good experience. They helped me a lot. The application was a little long, but I didn't mind it, especially when they helped me when I didn't have the money at the payment date. I called them first and let them know, "Hey, this date, I won't be able to pay you guys, but I would be able to on this date." They were always working with me. I would refer someone to National Debt Relief.

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    Staff

    Reviewed June 6, 2024

    Robert ** was informative, patient and compassionate. They helped me gain clarity on the process and better understand the big picture regarding this process. It is not easy for me to talk about financials or seek help of this nature so I was glad to talk with someone like Robert Maine. They strike me as someone who really stands behind the benefits of this program and who is committed to helping people in need of financial assistance. Thank you!

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    Staff

    Reviewed June 6, 2024

    Jericho was extremely helpful and explained everything in detail. This is a scary step and I felt much more comfortable moving forward understanding all the benefits and risks and understanding that we are partners and in restructuring my debt. I would highly recommend this company to anyone contemplating debt consolidation. Jericho was personally the reason for my positive feeling and moving forward with my decision.

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    Customer ServiceCoverageSales & MarketingOnline & AppStaffBilling

    Reviewed June 6, 2024

    National Debt Relief gave me a payment plan, understood my situation and gave me a timeline of when my debt was gonna be completed. They gave me numbers and I would go to the website and it was easy to follow. The app was user-friendly. But if I had concerns, the customer service reps were nice and very knowledgeable too. They helped me out a lot. If I ever got stuck in those times where I did, where I could make payment, they would do what they had to do to get me back on track. They would just cancel those payments that weren't taken. NDR had a very positive impact on my life. I fixed my credit and got out of debt, which was my goal for two years and I accomplished it within two years because of them. I feel free. NDR is a free debt relief. It was exactly what they promised me and what I received, so I feel very grateful.

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed June 6, 2024

    National Debt Relief helped handle each creditor individually so I didn't have to talk to so many people. They had a lawyer for me and it helped to rely on them. The communication was great. I like the experience. The customer service always reached out when there were any questions. Or if I had a question, I didn't have to wait long. It was always with an appropriate amount of time, within a business day or immediately if I could get through to somebody right away. And I never had to repeat myself a lot of times.

    NDR worked with me as to what I could afford and I had twice a month payment that I kept the same the entire time I was paying out. Their reps reached out a couple of times to see if anything has changed and they were open to working with me if I had to change my payments. I have referred somebody because it was very easy to work with the company. The website was very user-friendly and it was very easy to find your totals. They broke it down by card. NDR was providing a service and I expected to have some fees. But it was very reasonable compared to what kind of interest rates I would have paid for my credit card.

    I had debts close to 20,000. I stayed consistent with my payments and it took me about three and a half years. One of my concerns was paying and having a balance left over. I noticed that I had enough to pay off my debt and I reached out and they paid it off and gave me the rest of the savings that I had. It's nice to know that I don't have that hanging over me.

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    Punctuality & SpeedBilling

    Reviewed June 6, 2024

    I just enrolled in program. But so far the experience has been smooth and reassuring. I hope that the program works. It seems to be something I should have considered many years ago. But it’s never too late to get ahead in your personal finances. I’m looking forward to be out of credit card debt once and for all. They are with you every step of the way which is reassuring.

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    StaffBilling

    Reviewed June 6, 2024

    Mr. ** was very nice and friendly and convenience me to do your plan. I am so afraid that I may have done wrong but I will stick with it. I saw something on the tv about a payment after you have helped me with my problems. I was not informed about this. Other than that he told me what to do and how. He was very knowledgeable and easy to talk with.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 6, 2024

    I was very happy with my experience a lot of help and understanding of my situation. I like the way everything was explained and he gave me other options. I like the way my rep was patient knowledgeable was very helpful. My rep was quick to put my application through and call me back with results.

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    Customer ServiceStaffBilling

    Reviewed June 6, 2024

    They were always polite and friendly and always able to see what they could do to help me if I ever had any concerns or issues. I felt drowning in the credit card debt, and to see it all go away was great. If anybody ever talks about their debt with credit cards or any bills, I tell them, “Depending on how much, you might wanna call NDR and see if they can help you, because they helped me do it in four years.”

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed June 6, 2024

    I was a lot in debt with credit cards. I knew it would be faster going through NDR to pay it all off. They were very supportive. It was humiliating asking when you get yourself into this debt, and they didn't make you feel that way at all. They explained everything and made you feel like, "Don't worry, you're not the only one. It's okay. We're gonna help you through this," and they did. They were phenomenal. Always there and picked up the phone. It was great communication throughout the whole process. They were also honest with what it entailed.

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    Customer ServiceBilling

    Reviewed June 6, 2024

    I’ve been a client for over 3 months and I’m wondering when you’ll start contacting my credit card companies. I’m getting tired of all the phone calls and not being able to answer my phone. When are you going to start your end of this deal. You mentioned 3 months to build up my savings and then you start, it’s been 3 months and the phone calls continue

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    Customer ServiceStaffBilling

    Reviewed June 6, 2024

    I had more credit card debt than I felt like I could catch up with. I received an email and it was one of those things that sounded too good to be true, but I clicked on it. And when it all worked out in the end, I was very surprised. I gave them the information and they took care of the rest. They did a good job and I highly recommend them.

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    StaffBilling

    Reviewed June 6, 2024

    My experience with NDR was fantastic. Everything was perfect. I had the payments and it is just what I needed and it helped me pay off all my debt.

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    Staff

    Reviewed June 5, 2024

    He was so awesome! He worked with me a lot and very patient with me! He answered all my questions that I had! He was very good at explaining everything to me. He made me feel like there is hope after all this. I feel that I can sleep at night! Thank you so much.

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    StaffBilling

    Reviewed June 5, 2024

    They were very patient and helped me and my wife understand everything about the payment plan and helping my wife and I get back on track! After feeling like we were drowning, it’s nice knowing we have a plan now. Thank you Bryant for helping us through it all! Would recommend to anyone who needs to get out of debt.

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    CoverageTechStaff

    Reviewed June 5, 2024

    Ari was awesome and patient as he answered all of my questions. He explained what to do, what the 22 pages of information was all about, explained all the details about what the contract said and how National Debt Relief works as they help to settle our accounts. The Portal was easy to set up. So far so good.

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    Staff

    Reviewed June 5, 2024

    I was anxious about applying and Kena was professional and explained everything clearly. Her calm demeanor and sense of humor made me feel at ease. I recommend the program, but Kena ** is the BEST! There was never any judgment with Kena. She genuinely wanted to help me! The world would be a better place with more Kenas in the world

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    Staff

    Reviewed June 5, 2024

    Chris was super helpful and made the process so was simple, I was really comfortable to talk to him. I am really glad I was able to do this process this simply and this greatly. I am looking forward to the rest of the program. I'm really feeling so much relief knowing I have taken the first step to work on my debt.

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    Customer ServiceStaff

    Reviewed June 5, 2024

    I just want to say that Marcos was truly helpful and never got uneasy with me. He was patient and listened to me with all my problems, and I thank God for that sending me good people, because this customer service stuff has gotten out of hand! Thank you Marcous!!! Winston

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    Staff

    Reviewed June 5, 2024

    I was so impressed by Frank when he told me that I was approved for the debt relief. He was so kind and generous to go with me on all my financial decisions. Thank you so much for everything. Everything is very good to me. Special thanks to frank and National Debt Relief. Once again thank you.

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    Staff

    Reviewed June 5, 2024

    The representative assigned to my case was very friendly, understanding and kind. She made the process easy and if I had questions she had answers for me. I was nervous about doing the debt consolidation, unsure if I’d qualify but I did and I can breathe again knowing there is a good plan ahead for me. Thank you so much!

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    Customer ServiceStaff

    Reviewed June 5, 2024

    Richard was very knowledgeable, helpful, everything he spoke with me and told me lightened my stress that I had, it's definitely going to help me with my situation and make life easier, I would definitely recommend that you give National Debt Relief a call, you will not regret doing so. Thanks Richard.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparencyTimeliness

    Reviewed June 5, 2024

    This company is by far the best debt relief organization on the planet! Very professional and courteous. They are non-judgmental. They take their time to discuss your situation and gather information from you to complete your application while you are on the phone. You get your approval within minutes with a detailed explanation of how they will help you. Your monthly expenses will go down and they negotiate a reduction in your debts with creditors. You get your life back and you get free from the outrageous interest rates you have been charged. I highly recommend National Debt Relief to anyone drowning in unsecured debt!

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    Customer ServiceTechSales & MarketingStaffBilling

    Reviewed June 5, 2024

    My mind is now at ease since I have a contract with National Debt Relief. I was overcome with worry about how was was going to pay off these credit cards on a fixed income... I saw the commercial on TV and just knew this was my only legitimate choice for help with this worrisome problem. Calling National Debt Relief solved this problem and now I have a reasonable way to pay off these credit cards. My sincere thank you to National Debt Relief.

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    Customer ServiceContract & TermsStaff

    Reviewed June 5, 2024

    I am writing to you to let you know that Adenike ** was very knowledgeable about her job and very informative. She has very good qualities in customer service. She made sure I understood the terms of the agreement. She cares about her customer. I would refer her to anyone who asked and in need. Thank you. I appreciate her.

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    Staff

    Reviewed June 5, 2024

    Very professional and was happy to answer all my questions even though I was very hesitant. They reassured me even though I asked a million questions and broke it down. I could not even think of how I could get out of debt until they explained it to me. Thank you.

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    TechStaff

    Reviewed June 5, 2024

    My account manager Jonathon answered all of my questions in the best way. Careful and direct and with concern. He made sure I understood the parameters of my circumstance and helped me get to the best solution. The contract was clear and gone over completely, I felt like I was allowed time to process during the whole experience.

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    Customer Service

    Reviewed June 5, 2024

    I’m so glad I called NDR to inquire about my options for tackling my debt. I spoke with Veronica and she was absolutely stellar! She did an incredible job easing my anxiety about my situation. By the end of the call, I was confident that I was making the right decision.

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    Customer ServiceStaff

    Reviewed June 4, 2024

    Peter helped me apply and made the process SO EASY! He was very empathetic and helped me so much. He was thoughtful, knowledgeable, and understanding. I’m so thankful I received Peter to get me through this process. He called asap after applying and was very detailed explained everything throughout the process so I would understand.

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    Staff

    Reviewed June 4, 2024

    Very helpful and very understanding, made everything so easy to understand. Thank you. Everyone I talked to very nice people. I would highly recommend this company to anyone who needs help with their finances. This company will be very helpful to anyone in need of help. I was afraid at first to do what I did but I needed help and now that I got help with this company I understood what they told me and it was very helpful.

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    Staff

    Reviewed June 4, 2024

    I worked with Debt Specialist, Jon **. He was extremely helpful and detailed when explaining the program. I'd spoken to a few other companies prior to speaking with Jon but his knowledge and patience made me comfortable to work National Debt Relief on financial solution for my debt. I plan to refer friends and family to Jon in the near future.

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    Staff

    Reviewed June 4, 2024

    Derek ** helped me with all the questions I had. Very knowledgeable and eager to help. Explained everything carefully and wouldn't go ahead until I understood and had no more questions. Went through every page. Took his time without rushing. Showed me through all the forms I needed to initial or sign. He made sure I understood all my options.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed June 4, 2024

    Hello, I had PJ Matti as my representative to get started on this journey. PJ was SO helpful, understanding, explained well, and was not judgmental. PJ answered all my questions honestly and quickly. He was very kind and I could trust him with all of my information without feeling shame.

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    Staff

    Reviewed June 4, 2024

    I was concerned about having access to any of the existing cards. Possibly keeping one card open. After careful discussion with CS Rep (Jenny), I decided to keep all cards in the program. After successful completion of the program, if needed, I would then look into establishing credit with one company.

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    Staff

    Reviewed June 4, 2024

    My wife and I received the exact help we needed by our representative Alex. It was a very simple process that he made painless and actually exciting since we were finally getting the help and guidance we needed. Alex was incredibly informative and reassuring. We would highly recommend him and the company if you're in need of real debt relief!

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    Customer ServiceStaff

    Reviewed June 4, 2024

    This young man explained the process with me. Helped ease my mind in making a decision to sign up with the debt relief program. He needed to call me back and did so in the time he said he would. Very polite and knowledgeable. I felt confident that I was making the right decision to sign up. Thank you, George!!

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    TechStaff

    Reviewed June 4, 2024

    David was well spoken, very knowledgeable, outgoing, polite, a world of fun to talk too. He taught me how to manage money better, how to handle Credit better. Best of all he went out of his way to help get my national debt relief contract. I'm now on my way to having a better life debt free. Thanks again David, you're the best.

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    Staff

    Reviewed June 4, 2024

    This is actually my first enrolling in this a program like this. Fatimah ** was very helpful and patient with me and explained everything thoroughly. I was a little skeptical, but she got me to understand. I really hope this works out for me so I can hopefully introduce some friends and family going through same issues.

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    PriceStaff

    Reviewed June 4, 2024

    Samuel ** was very knowledgeable and extremely helpful. I would highly recommend him! It takes a while to get through all of it but he explains everything very well. It is very much worth the time it takes to do this. It is better than bankruptcy. I would recommend this to anyone I know.

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    Reviewed June 3, 2024

    Very nice experience. The weight of the world has been taken off of me, I feel blessed to have found this program, thank you so much for all you guys have done so far. I was so worried about this whole ordeal for no reason at all. I cannot tell you how much better I feel after this experience. I feel like everything’s gonna be OK. I believe everything’s going to be OK. Very nice experience can’t say enough.

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    Staff

    Reviewed June 3, 2024

    They go above and beyond to help. My lady that helped me did a fantastic job explaining it all. It will be nice to not have to worry anymore. Thank you again so much much for going for helping me and explaining everything to me. I can actually sleep at night now.

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    Customer ServiceStaff

    Reviewed June 3, 2024

    I’ve been trying to get on the site for a while now. I tried to change my password. It won’t let me. It just goes back to home page. I’ve called several times. All I get "We can’t change password for you." Well I think that so crazy. I’m 63 years old. I’m not tech savvy. All I want is my password to be changed. I need to change banks so I can make my deposit. Please someone help me. Thank you.

    Robin **

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    Reviewed June 3, 2024

    Victoria from National Debt Relief has made our experience so simple and stress-free. She has taken a load off our shoulders and never once made my wife and I feel badly about poor credit decisions we have made. We recommend this service to anyone that has debt and feels it is too big for them to tackle alone. Thank you, Victoria and NDR!

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    Staff

    Reviewed June 3, 2024

    I loved my rep. He was very friendly and thorough. I will be helping my husband set up his account next. I am really excited about the journey that I am going on to get out of debt. This is going to really help me in the long run to get my credit in order and back on track.

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    Customer ServiceStaff

    Reviewed June 3, 2024

    I was very nervous about dealing with my debt and beginning the process of clearing it up. Once I was on the phone with Frank and we started rolling, I felt comfortable and like he was in the trenches with me helping me dig my way out. Looking forward to getting over this hurdle and ditching this baggage.

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    Billing

    Reviewed June 3, 2024

    I was looking for a way to get out the financial mess I got into. After talking with Cedric I now have a workable solution with National Debt Relief. In a short time I will be able to once again be able to save for emergencies or rainy day. I am actually able to breathe easily again when I look at my bills. Thank you so much.

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    Staff

    Reviewed June 2, 2024

    NDR is an answer to prayer! Gabriel was so helpful & very easy to work with. I'm excited to get started on this journey, so I can begin my retirement debt free. I feel like a weight has been lifted from off my shoulders! Thank you, National Debt Relief for this opportunity!

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    Punctuality & SpeedStaff

    Reviewed June 2, 2024

    I had an awesome experience enrolling. All questions answered. I worked with a young man named Nick **. He explained everything to me and he was extremely nice and patient with me. It was quick and I was able to sign documents as he was explaining everything to me. Hate I waited so long.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2024

    Ken's dedication truly exceeded expectations, going above and beyond by tailoring his support to my schedule, even staying late. His commitment to my well-being and understanding of my struggles made a significant impact. Feeling understood and not alone during this challenging time was incredibly reassuring. His encouragement and acknowledgment of my efforts to improve my life uplifted me greatly. I deeply appreciated his care and support, which made me feel at ease and empowered to face difficulties. His extra effort and compassion were invaluable, creating a safe space for growth and healing.

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    Staff

    Reviewed June 2, 2024

    Informative, explained in detail how program worked. Very polite while answering any questions I had about the program applied to my situation. Advise me of all options available and also which was my best options to use for my situation. Explain the qualifications for the program. How the approval process would be done.

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    Refunds & PayoutsStaff

    Reviewed June 2, 2024

    I was not sure I was doing the right thing for me, but speaking with Chandler he explained the process and the possibility of what it can do for me to relieve some major stresses in my life. I had been trying to pay for everything and keep up. When I decided to start the process, I felt comfortable and finally felt a huge relief in my life. I do recommend for anyone to at least look into this process, It just could help you.

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    Staff

    Reviewed June 1, 2024

    My rep was very helpful, patient, answered questions that I had asked and went over everything that I needed to know about the process. I just want to say he done a great job. Thank again and it was truly a blessing to be able to get help like this. Thank.

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    Staff

    Reviewed June 1, 2024

    Our experience with Charlie ** was the most well versed and complete. He explained everything in detail. His knowledge and skill really stood out to us. He made sure we understood each item before He moved on. Just wish more representatives would take the time and have patience like Him.

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    Staff

    Reviewed June 1, 2024

    Great support and very helpful explaining everything and answering your questions. Thank you so much for all the help and support. I have been struggling for almost 2 years and your company gave me so much relief. So helpful. Your 24 hr support is amazing. I want to thank you so much for the help and support.

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    Staff

    Reviewed June 1, 2024

    Good Day. I just wanted to say that Johnathan was a very understanding, kind, amazing person. He went through the process and I was made to understand that it going to be a long road to recovery. I will be glad to recommend your company to anyone else that is in the same situation as I am. Johnathan, Thank you very much for taking the time to help me understanding that what I’m doing is going to save my credit.

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    StaffRatesTransparency

    Reviewed June 1, 2024

    They are super kind, helpful, transparent, motivated, and genuinely are interested in helping! I asked several questions and they were all answered, I also was busy and they worked with me on getting everything worked out while being patient with me. Kind and caring as well as respectful! Highly recommend to anyone who needs help with their debt.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed June 1, 2024

    I joined and cancelled and program a few times 'cause I didn't really want to not pay my bills and then life struggles and responsibilities became difficult to handle and my bills became a debt I couldn't handle alone. I called NDR back and spoke to Lavar B whom helped me make up my mind to commit to the program this time.

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    Staff

    Reviewed June 1, 2024

    The person I worked with was very kind, respectful and knowledgeable as well as had passion for her job, you could tell by the way she talked. She really believed in this program and gave me all the knowledge of the program so I could make the best choice for myself. I don’t know if everyone there is like her but if they are, that’s one good company to work with if you're trying to get out of debt.

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    Customer ServiceStaff

    Reviewed June 1, 2024

    Everyone was very helpful, knowledgeable, friendly and continued to answer questions I had during the process. I was able to call to have any other questions I had answered. Nate was considerate of my needs and knew exactly what to do to help me. During the process I felt I was understood and was listened to without judgement.

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    Customer ServiceStaff

    Reviewed May 31, 2024

    The help I was given is a tremendous relief for me! I am looking forward to being debt-free in 4 1/2 years. The representative on the phone was very thorough and helpful and we were able to do this in a reasonable timeframe. It took a little long, but that was because of me and my understanding of everything. I feel confident that my understanding what is laid out for me.

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    Staff

    Reviewed May 31, 2024

    The lady who helped me was very helpful. Knowing that my debts can be handled in a professional manner is a big relief. I would gladly recommend this program to anyone that I know who is seeking help with their debt. I was also relieved to know that I will have access to an attorney if needed. I wish that I had heard about this program years ago.

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    StaffBilling

    Reviewed May 31, 2024

    Getting out of debt is very important to me. Being able to save money is also important to me. I've cut up all credit cards and I never want to see another 1. Shawn ** was very helpful in explaining to me how to get out of debt and how to save money.

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    Staff

    Reviewed May 31, 2024

    Mr ** was very professional and made me feel comfortable speaking to him about our past debt. He explained everything to me in detail and made sure we understood it all. He was very understanding on our past and how times are tough. Very friendly and made us feel confident about our future in becoming debt free.

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    Staff

    Reviewed May 31, 2024

    Very detailed conversation with Representative, everything was explained and I was very assured of my financial future with National Debt Relief. I would definitely recommend this to all my friends and family. I had all of my questions answered in detail and very clear and understandable. I am looking forward to doing more business and thank you.

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    Staff

    Reviewed May 31, 2024

    Edwin was a sweetheart. He was very professional and knowledgeable. I am hard of hearing and Edwin had all the patience in the world working with me. He is an asset to your company. He deserves a huge bonus!! I would highly recommend your company to friends and family. Thank you.

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    Customer ServiceStaff

    Reviewed May 31, 2024

    My customer service representative Randy ** was very well versed and made understanding debt relief verses bankruptcy understandable for me. He helped develop a financial plan that was sustainable for me and my family. Within the first ten minutes of our conversation I knew I would sign up and trust the process. Feeling blessed!!!

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    StaffHonesty & Transparency

    Reviewed May 30, 2024

    Daniel ** was our representative and he in my opinion was probably the best fit person to help us. He was understanding, accommodating, and very patient with us. Would’ve signed up if not for him. I would say with representation like that, it’s a rarity these days and we are grateful to Daniel in a time of honestly embarrassment.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 30, 2024

    My wife and I had the pleasure of working with Nicole to uncover our debt relief options. We submitted our initial inquiry after five o’ clock, and were pleasantly surprised when we received a call from the very friendly and genuine representative who walked us through the entire process, start to finish, answering all of our questions and being very thorough when explaining their services. Five stars and many thanks to Nicole for having such amazing energy so late in the day! We like to believe that all of the representatives at NDR are as professional and kind as Nicole, but we’re so happy she assisted us! Thanks to the NDR organization for saving us so much money and more importantly, Time! Without this service it would have taken us nearly a decade to resolve our debt.

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    Punctuality & SpeedStaff

    Reviewed May 30, 2024

    Every bit of a delightful process. Quick, easy and truly a program designed to help. Thankful for this opportunity to reclaim my life financially. They were very thorough with explaining the program and every voice of concern I raised he was able to dissolve. This company is different than the others.

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    Punctuality & SpeedStaff

    Reviewed May 30, 2024

    I have hesitated getting started on this journey for years. Website immediately gathered all my debt and had a rep contact me quickly. Paul helped me get set up and it was too easy. He helped me by guiding me, answering all of my questions, addressing all of my concerns, was funny, polite and patient through helping me get started. I’m excited to move forward knowing what I do now and I can’t wait to see where I am in a few years when I am finally debt free.

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    Staff

    Reviewed May 30, 2024

    My husband referred me to this program after successfully enrolling himself. Yves was patient, thorough and kind through the entire process. It isn't easy to be at this point, but they made it easier for both of us and went through pros and cons of the program. Would recommend to anyone at the point of bankruptcy and financial hardship

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    Customer ServiceStaffBilling

    Reviewed May 30, 2024

    Beverly ** helped me with applying, she was very helpful and resourceful and kind. I have called before and talked to someone else, but I enjoyed working with her and I appreciate the help I was given, this program definitely helped me to start getting on my feet. I am glad I found National Debt Relief and asked them to help me with my credit card debt, it can be overwhelming.

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    Customer ServiceRates

    Reviewed May 30, 2024

    My experience has been very good at this point. My responses are answered within 24 hrs. They have kept me informed from receiving information from my creditors, negotiation amounts and the final approval. I believe when it comes to what is good for me with my creditors they have my best interest.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed May 30, 2024

    I came across NDR while trying to find alternatives to supplement my income. Wondering how exactly they could help with debt, I immediately inquired via their website. I received a callback not even 5 minutes later from Raf. He was very personable, listened to my issues, my goals, and provided options to get me out of the financial hole I'm in! While I am just starting this program, I am confident National Debt Relief will help me reach my goals!

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    Staff

    Reviewed May 29, 2024

    I was not sure about using National Debt Relief, but the sign up and enrollment process was excellent. I was provided answers to all of my questions by very competent and easy to work with agents. I was given several different approaches and was then easily able to make a decision to enroll.

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    Staff

    Reviewed May 29, 2024

    They helped me out so much. After speaking to them and understanding just how much the program helps there was a weight lifted off of my shoulders. My rep was so kind as well. Absolutely amazing 10/10. Thank you Jill and everyone at NDR. You guys really helped me out. Life is about to be a lot easier for me.

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    StaffBillingRates

    Reviewed May 29, 2024

    Frank who walked me through the program explained everything very thoroughly!! And he was super nice !! I would highly recommend this program to anyone looking for help with their debt. I think it’s a great solution. I couldn’t do it on my own I was drowning in monthly payments with high interest. This program took a lot off my shoulders. I feel less stressed knowing your program is helping me through my difficult time. I’m very pleased and will definitely refer your program to anyone I know that’s struggling with debt without filing bankruptcy!

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    Staff

    Reviewed May 29, 2024

    I had a wonderful experience with Marcus **, helping me get signed up for National Debt Relief, and helping me to get out of debt. I would definitely recommend this to anyone and I definitely will let people know what a good company this is and how much they can help. Thank you so much.

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    Customer ServiceStaff

    Reviewed May 29, 2024

    We just wanted to say our experience with Lequita ** was one of the best, she was informative, patient and very friendly. We are so happy we had her as our guide. She made the experience so easy. She explained everything to us step by step. Lequita was very knowledgeable. We were on the phone a while and it was very pleasant

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    Staff

    Reviewed May 29, 2024

    I spoke with Nathan **, The process of enrollment was well explained and very easy to do. I felt completely satisfied and relieved and secure. Thank you very much for such good professional help. I would recommend this service to any and all that I come across that would need financial assistance. I was amazed at how easy this was to gain the relief I needed to have.

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    Punctuality & SpeedStaff

    Reviewed May 29, 2024

    The process was quick and was made easy to understand. Every question was answered and was offered detailed information to help me make an informed decision about my financial goals. Would recommend! Thank you and look forward to finally paying off this debt!

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    Staff

    Reviewed May 29, 2024

    Yes when talking with Chris today he was very nice and very professional. Explain everything to me where I understood it and answered all my questions I had And yes, I will recommend a friend or family and I will give them Chris extension so that he could get the business because I like the way he took his time and explained everything well.

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    StaffHonesty & Transparency

    Reviewed May 29, 2024

    All around good information and understanding of how program works for me.. Person who helped me got me to understand the logistics of program. It's really up to me if this works and I can stop program at any time. It is good to know there are still honest people out there that really just want to help. So I'm trusting this program to guide me to get where I need to be to achieve the things out of life that I want and need..

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    Staff

    Reviewed May 28, 2024

    My experience with using NDR started in May, 2024, and it was an easy to understand process. The final solution for my debt troubles was within my financial means. I just electronically signed an extra document that retains a law firm to represent me in case of suit by my creditors; the monthly retainer is very reasonable. I believe the future of my credit will now be headed in the correct direction.

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    Customer ServiceStaff

    Reviewed May 28, 2024

    The lady who helped me was amazing and answered all of my repetitive questions! She made sure I understood everything before we hung up the phone! I look forward to using this program and getting out of debt. I was very uneasy about signing up but she made me feel confident that this is a great program.

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    Reviewed May 28, 2024

    Very good, on top of his game. He knew exactly what I was talking about and what I should do. He made me feel comfortable about my account. I was very nice and gave me information that I didn't even know I should know. He was concerned about everything I had going and then assured me that I would be ok.

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    Staff

    Reviewed May 28, 2024

    Person was very knowledgeable and helpful with handling everything that was needed. He was very helpful with helping out filling out the forms and getting all the paperwork. He was also precise with explaining everything involved in the process, and explaining how the program works. He showed great care and concern when explaining the program and made sure everything was clearly understood.

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    StaffBilling

    Reviewed May 28, 2024

    I was happy with the experience. Nervous about the whole process and it really makes me worried about not paying any of these while the process starts because I have built a 100% on time payment status, but, I realize it's a must to get through the program. I do feel like someone is available to help if needed with any problems or questions.

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    Staff

    Reviewed May 28, 2024

    National Debt Relief program is easy to understand and a great way to get debt under control. The agent explained the services offered in a clear and comprehensive way. The time frame for debt relief is obtainable and will not become a further burden to maintain. I will recommend National Debt Relief to others if I find myself aware of others struggling with overwhelming debt as we were.

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    Customer ServiceStaff

    Reviewed May 28, 2024

    I needed help and decided to try National Debt Relief. I researched National Debt Relief and the reviews from satisfied customers were very impressive. I was drowning in debt and extra fees and needed help. I didn't think I would be approved. Fortunately, I was accepted and saved over $3000 immediately! National Debt Relief is the best at helping and there are no gimmicks like the rest. If you have not you need to give them a call. 10/10.

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    Staff

    Reviewed May 28, 2024

    I'm just getting started with my debt relief and the agent who assisted me was so sweet and patient with me, explained everything to me, and I could understand her easily because she didn't have an accent, I will definitely refer my friends to them if they ever get in the same problem.

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    Customer ServiceStaff

    Reviewed May 27, 2024

    Tivon was very helpful and patient. He made sure I understood everything and didn’t get upset when I started to have second thoughts. Ultimately, he helped me to see that this was the best choice for myself and my family. I’m thankful for his patience and excellent customer service. I’m grateful to be getting on the right path with my finances. Thanks Tivon!

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    Contract & TermsStaff

    Reviewed May 27, 2024

    The person that helped me was so helpful and let me know what was ahead and answered all my questions. It made me feel so much better. I am ready to start this arrangement. It made happy that I might be able to get out of my situation. He gave me a number to refer to I need help in the future.

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    StaffBilling

    Reviewed May 27, 2024

    I have had an awesome experience with Larry. He is a very nice person and knows how to get his job done. He made this process so easy to understand. I really wasn't sure if I wanted to turn off all my credit cards but Larry explained why I wasn't going anywhere clearly and thanks to his motivation I'm going through this process with no stress.

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    Staff

    Reviewed May 27, 2024

    To Amy, you are a hard-working person and you have made a big difference for me because you are relieving some of my debt so I am not struggling so much. Thank you so much, Amy! Keep up the amazing work and help more and more people out that are struggling with debt! You're amazing and thank you again!

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    Staff

    Reviewed May 27, 2024

    I have been enrolled with National Debt Relief for almost a year. They have gotten results in all accounts and saved me more than originally advised they could. During the process of determining if this was for me they were very understanding and not once judged me. Everything was explained thoroughly and they made sure at every point that I understood. This was definitely the best decision I ever made.

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    StaffBilling

    Reviewed May 27, 2024

    Thank you so much. I'm sure you have helped many people. I have peace of mind, knowing that I can pay off my debts. I already am on a budget. I pay all of my bills on time every month. I had already came to my senses several years ago about overspending. But I didn't know how long it would take to pay everything off. Thank you and keep up the good work. Janet

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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