How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
4x Buyer's Choice Award Winner

National Debt Relief Reviews

4,978,435reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (51,514)
  • (5,570)
  • (1,370)
  • (601)
  • (516)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,978,435 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,978,435 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 27 Reviews 3675 - 3825
    Verified purchase

    Reviewed Dec. 26, 2024

    I'm scared as hell that I did the right thing. I won't know for sure whether it's a good thing or not until I live with it for a couple months. I pray it's for the best. I need to make one correction if I can to the information on the application. I hope I will be able to do that.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 26, 2024

    Very pleased with this company and program so far!! The process has been so smooth and worry-free, representatives and specialists have been very courteous, understanding, and helpful. I was referred to National Debt Relief by a friend and I will definitely be recommending this company to others!! In summary, I am happy, relieved, and pleased to be embarking on my journey to debt freedom, and excited that there is a clearly obtainable goal in sight!!

    Thanks for your vote!
    Verified purchase
    Billing

    Reviewed Dec. 26, 2024

    Consolidation for my credit cards debts. I was out of work for a while with family matters and school, while I made the minimum payments it was very difficult and becoming increasingly so. In the end I felt as though it was the best choice for me. I look forward to have a healthy credit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Dec. 26, 2024

    I am unsure what to do next. I was turned down for a loan because email said my debt was too high. Will not help me with this or am I done with NDR? How do I continue to successfully enroll in this program? I am getting frustrated because this form keeps rejected.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 25, 2024

    I had a lot of questions and they answered each one. Steve ** was awesome and helped through the process from start to finish. All the paperwork was explained and hit point by point in a detailed common sense way. With their assistance, I should be in a better situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 25, 2024

    Your agent was very helpful in explaining the NRP process and answering my questions. The application process was done over the phone, I answered a few questions, the agent went step by step to explain the contract that was sent to me via email. He was very patient and knowledgeable and answered all my questions to my satisfaction.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceStaffBillingRates

    Reviewed Dec. 25, 2024

    I didn’t look for anyone else. I saw National Debt Relief’s advertisements and reached out. I liked the representative right away. He was friendly and helpful, so I chose them.

    They had me submit my list of creditors and change the address to theirs so I wouldn’t be bothered by creditors. They contacted the creditors and negotiated lower payments. I paid a certain amount to National Debt Relief, and they used that to pay off my debts.

    The representative was very nice and walked me through the process. I didn’t have much interaction after that. As each debt was settled, they contacted me, told me the amount, and asked for my approval. I agreed, and they handled the rest.

    We had one issue where one of the debts turned out to be my mother’s because we have the same name. I called the creditor, confirmed it was hers, and removed it from my list. It was taken care of with no problems.

    I’ve already completed the program, but I’m about to use them again. I’ve been in the hospital six times this year and now I’m facing major medical bills. I’m planning to reach out for their help again.

    National Debt Relief has been extremely helpful with my bills. I’ve had no problems whatsoever with them. Any time I’ve called, everything’s been handled. I honestly can’t complain about their company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2024

    I am very satisfied with the outcome of my phone call. The gentleman on the phone, was very helpful, and very sensitive to my needs in my situation. I would recommend this service to anyone!! This experience, was a much needed help, and I appreciate all of the care, and attention I was given. If anyone needs help, this company will go the distance to meet your needs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2024

    I cannot express how great Sarah is. Very helpful, informative, reassuring and friendly. Sarah thoroughly helped me understand different processes, helped me get into my NDR account and walked me through potential scenarios I will be facing. My experience has been great and I don’t feel like I’m in this alone with the help of NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2024

    Stefano ** was excellent in getting me completely setup for the help I was looking for. He was very professional and personable. It was a pleasure to work with him. I would highly recommend him and would work with him again. He made it easy to understand and explained everything as we went through the process.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 24, 2024

    I am overall very happy with NDR, my only regret is that I have one that is with an attorney and isn't able to be brought over. So I am sad that I waited so long to get NDR involved. Brian has been great at getting things started and making the process easy to understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2024

    For what is probably the first time, I experienced a perfect customer service interaction with Janet **. She was the kind of specialist who, upon hearing the details of what I was communicating to her, immediately adjusted her cognitive and speech reactions to suit my needs---MINE, the customer! Yeah...This doesn't happen today. It just doesn't. But it happens here. I could write a great deal more. Just know that THIS is how it is supposed to be.

    If you all DID record the conversation (as is often suggested), you would do well to study it for all its invaluable content--especially given the example of what precisely NOT to do presented by one Mark ** (800) 300-9550_ext **. I do hope you recorded this one, too, because you will be treated to your other "specialist" doubling and even TRIPLING down on insulting me and calling me rude. Ironically, he fails to ascertain his own rudeness--the one with which such an agent should (must?) be MOST concerned. But, alas, he is not. HE would do well not to repeat his offenses in public as someone might respond most unsatisfactorily or, indeed, receive a few choice words, as was the case with our interaction (NOT acceptable on my part, I will add).

    Nonetheless, Ms. ** MORE THAN recovered your business and reputation. In fact, it may also accurately be stated that, for me at least, she single-handedly raised your stock impossibly beyond what it could have been ever. Instant winners---that's where she took you all. Well done. I'd get more like her, if I were you. But...pssh!...That's just me. (*Shrugs.* *Smiles.*)

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2024

    More than what I expected. With their program I feel very comfortable and confident that I can get out of my debt without having stress on my life, Taina was very helpful and she explained everything with professionalism. Very pleasant and nice. Great experience with NDR. 100% recommended!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 23, 2024

    The associate who helped was informative and compassionate, and made the process easy to go through. Background information and application process was done in hours rather than days. Login and updates are also easy right now. Working with this company gives me hope for my future. I would recommend it to others.

    Thanks for your vote!
    Verified purchase
    PriceOnline & AppStaffBillingRatesTransparency

    Reviewed Dec. 23, 2024

    I did a lot of research online, googling “Debt relief” to see which companies were reputable and had good ratings. I narrowed it down to three, and National Debt Relief had the best reviews and comments. I called, and I liked the person I spoke with, and decided to go with them. I’m very glad I did.

    The enrollment process was simple. I listed all my cards and balances and sent them to the person handling my account. I also filled out an expense form with my monthly expenses and income. They used that information to figure out a budget I could work with.

    They told me they would start negotiating, but I had to let the accounts go past due first, since my accounts weren’t past due yet. I knew they would be soon because I couldn’t keep up with the minimum payments while being a caregiver for my mom over the previous five years. I made the budget, and then they contacted me.

    The program was wonderful because it gave me hope. I knew I couldn’t pay off my accounts on my own, so I needed to close them all. They advised closing everything because leaving any accounts open would make it harder to negotiate with creditors.

    I did it, and it was really hard. Going over five and a half years without a credit card was difficult, especially with an old car, needing help from friends a few times, and dealing with COVID and being furloughed. But I did it, and I’m very glad I did.

    I signed into the website to check my account and got monthly updates. Whenever there was a settlement offer, the representative called to explain it. I also had a link to the bank account where deposits were made, so I could see everything myself. It made me feel confident that everything was aboveboard.

    I’ve recommended the program to someone in a similar situation. She has children, so going without a credit card is harder for her. I gave her all the information, and she called to speak with someone.

    I finished the program on September 1st and was completely debt-free. The timing was perfect, two months later, my 12-year-old car needed expensive repairs, more than it was worth. Being debt-free made it possible to handle that.

    Even though my credit wasn’t great, it wasn’t terrible. I was able to get a lease on a new car two weeks ago. The program definitely helped. Otherwise, everything would have gone to collections, and my credit could have been completely ruined. This way, my credit wasn’t totally destroyed.

    Thanks for your vote!
    Verified purchase
    TechStaffLoan Process

    Reviewed Dec. 22, 2024

    Marjorie my set up agent was great! She was patient with all my questions. Explained things very politely & professionally when asked. I had been reluctant for some time to go this route to get out of debt. After being turned down for numerous home equity & personal loans I turned to NDR. And, I have to say what they claim to be able to do for me will be a game changer once I’ve completed the program. I am pleased with the terms of my contract! Unless there is something I am yet unaware of I would highly recommend them to anyone in my situation.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2024

    So far all I have done is signed up. Kevin was great. Took all the time to set me up and answer my questions and put my mind at ease. The initial process was smooth. Did everything by phone and email. Not was difficult about it. That’s all I can say at this point. Hopefully the rest of this journey is as simple.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2024

    Only wanted to check out the facts of the debt relief. I left signing up for a plan set to me and I am super excited and have a huge weight off my shoulders! My experience was easy and fun along the way. My agent was super friendly and even helped me understand the process in how this all works in detail.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesFollow-Through

    Reviewed Dec. 22, 2024

    The enrollment with National Debt Relief was very easy. I just talked to somebody over the phone, they asked me a few questions, and that was it. The representative was understanding, nonjudgmental, and just easy to work with.

    I would tell people that working with National Debt Relief was quick and had no consequences. I paid fees that were not exorbitant and I didn't get turned over to any other agency. It was just as they said it would be.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingResolution

    Reviewed Dec. 22, 2024

    I see the ads online, and I just spoke to somebody. That's how I get National Debt Relief. The service was good. They were helpful most of the time. They were helpful. It was easy, they solved all my problems easily. I appreciate them. because I was kind of a mess because of several credit cards. So they helped me out to consolidate all of those cards, and eventually they paid off. So it was a great help. I'm relieved from my debt, that's the best part. It was easy. It was very convenient. I've graduated.

    I trusted them, first of all, because the customer service was great. They say, Do this and that, we take care of the rest. If they give you trouble, we'll fight for you. So I like those approaches. I had some financial crisis when COVID, and they helped me out. Everything worked out well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed Dec. 22, 2024

    Juan was very helpful with me. He explained everything in detailed. He went through every page to make sure I understand and if I had any questions as we went through the contract. He explained the additional and recommended the legal assistance of the credit companies decided to pursue that avenue and what it covers. I was very happy with his customer service.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 21, 2024

    Josh was very thorough. He was very patient with all my questions. He was very kind for which I was extremely grateful. He was prompt with the return calls. The hardship that I had been through was just about all I could handle. He made the process understandable and eased my anxiety. I can’t begin to thank him and your company enough for helping me gain control of my finances and begin to have a little more cash flow and enjoy my life. I am so very thankful. I will recommend your company to anyone who needs some financial freedom from hardship.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2024

    Was best experience possible. Edwin was very knowledgeable and extremely helpful. Would recommend to anyone with a similar experience. Appreciate everything he was able to help me with. Great experience for such a dark time in my life. He was very clear on can and cannot do within the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2024

    The representative helped me a lot and explained to me everything and was clear and very detailed. I felt a huge stress relief and I got a better understanding on how everything will go. I’m forever grateful and happy to start the program. I’m so ready to be debt free and I will recommend anyone that’s in debt to NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2024

    I wasn't sure what to expect when I reached out to NDR. I was fortunate to get Daniel as my consultant. He is a fantastic representation of the organization. He was empathetic and thorough. He helped me feel at ease. I will recommend Daniel and NDR. Take care of him. He's a keeper.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2024

    All I will say is that Jim was very professional, patient and knowledgeable. An outstanding rep with outstanding customer service. He knew and understood what I was trying to accomplish with my financial situation and goals and provided a solution that works best to meet the need. Great experience all around. Thanks, Jim!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed Dec. 20, 2024

    I turned to National Debt Relief to get my credit cards under control. They have really high reviews, and even government sites mention them alongside other companies. I tried another one first, and it was a nightmare. I paid for two years and didn’t get a single bill covered, they took my money.

    The process was handled over the phone. I can’t say much about the representative since when I called to set everything up, that went fine. Over the years I had it, I ended up talking to a different person each time, so I never really spoke with the same person. But whoever answered the phone was always straightforward and gave me clear answers, so it worked out great.

    They would listen and genuinely try to answer your questions. If they couldn’t, they’d refer me to someone else. Like one time I had to be passed on to another person. I was helped, and they weren’t full of BS like the other place I went to. They were upfront and honest about everything.

    I’m done with the program. How useful it is depends on their situation, some people have one card, others maybe ten. It’s a good alternative to filing for bankruptcy if they want to get their bills under control.

    My wife and I have recommended them to several people, and one or two actually contacted them. With everything going on, like job losses and other challenges, we didn’t want to miss paying our bills, and this worked out really well for us.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 20, 2024

    This should be a positive experience to restructure and my budget for the future. My goal is an affordable, easy way to build savings. The agent was terrific! He spelled out the plan in a clear manner and explained what was expected of me. I was so impressed with his knowledge and he was easy to work with. I appreciated his patience, especially.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2024

    I was a little skeptical at first especially after seeing all the commercials about your company. But I decided hey never hurts to try and ended up with an amazing experience! Saved me tons of money a month all thanks to NDR! And shout out to Dean the man who helped me with my relief!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2024

    My experience with Michelle was lovely and super smooth. Got all the information I needed in order to make the right decision for my financial situation. Would highly recommend to friends or family in need of some financial relief because I believe everybody or at least most people have gone through some financial hardship at least once in their lifetime.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2024

    Keith explained everything to me. Asked me if I had any questions about what was going on. Walked me through the enrollment one step at a time. I will recommend to my friends and family. I had a great experience. I should have done this a long time ago. Telling everyone about this service.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Dec. 20, 2024

    My sister recommended me. I would do the same. With my mother's illness I was having to pay out of pocket for home health care, with that and my normal monthly bills I was drowning! They gave me a sense of relief and peace of mind! Thank you so much!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2024

    I was in debt thinking I’m only working to be paying off my debts From pay check to paycheck but I finally learned about National Debt relief and I gave them a call. Great experience with customer service rep. Was extremely helpful (Monica). She explained everything in details so I can have a better understanding. Now I would be able to save while paying off my debts.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceStaffBillingLoan ProcessRatesResolution

    Reviewed Dec. 20, 2024

    Actually, it was really easy working with National Debt Relief. I did part of it over the phone and part online. I was basically getting in over my head with personal loans, medical bills, and my income wasn't meeting my debts.

    The representative took some basic information. I had to mail in or fax them all the account information, and they took it from there. The person who helped me was very knowledgeable. She understood my situation, and I felt like she wanted to help get things cleared up.

    I would definitely go with them, because there are other debt relief things that I'm kind of leery about.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Dec. 20, 2024

    I did National Debt Relief because I was in debt with credit cards and loans. The enrollment process was easy. And it's helped me a lot. I have less stress. They handled everything. I just had to basically take the payment when I'm ready to pay off the credit card.

    The first payment they had offered me was $169 every month, and I wanted to do it every two weeks. So, I was paying $260 every two weeks or close to $500 a month just to get rid of it quicker. The program lasts for less than a year.

    I learned not to get so many credit cards, as well as those small loans that have high interest rates. Basically, you're paying the high interest rate, and the loan payment itself is not going down. So, just stick with them and keep my monthly payment up.

    The representatives were available via email, texts, and phone calls. So, they were there whenever I needed them. Actually, I would go again with them. I got a new car.

    Thanks for your vote!
    Verified purchase
    StaffBillingEase of UseRates

    Reviewed Dec. 20, 2024

    It was a great experience with Samuel was very educated of how to get rid of credit card interest and learn how to use my debit card without going back to my credit card. Samuel of National Debt Relief never forced me to expect his service without me getting the knowledge of the help I was going to get by knowing what he was going to place me in peace of mind once I was approved for national debt relief program. Thank you Samuel for your education.

    Thanks for your vote!
    Verified purchase
    Customer ServiceBilling

    Reviewed Dec. 20, 2024

    I wasn't sure what to do. I thought about bankruptcy and that just wasn't what I wanted. 10 years on your credit report! I found NDR online. Spoke with a counselor, gave all the debt I had and found I can pay it off in 4 years or less! This all happens with payments I can afford! Didn't think it would happen! 20 minutes on the phone, plan done, cards cut up & heading into credit card free & debt free. Thank you NDR!!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Dec. 19, 2024

    National Debt Relief talked to the creditors about our bills and got them to settle for a lower amount. That’s what we did. We didn’t file any kind of bankruptcy or anything. We paid our debt. The enrollment process was frustrating because, during that time, all of our creditors were calling us. I just referred them to the fact that we were doing a consolidation, and that’s what they explained to me to do. They were persistent, and it was a lot of calls every day.
    We paid off ahead of time, actually. We were about $40,000 in debt, and we settled for around $20,000. It was just critical for us and changed our lives so my husband could retire. He was 70.
    Customer service was absolutely wonderful every time. Any time I had a question or anything, they were very nice and polite, always. They were never rude. They were just wonderful.

    Basically, they bargained and got rid of all that high interest that the companies want to charge. I would advise anybody to go that route. Once everything got straightened up and the creditors understood they were getting a payment, it was a simple process. Any time I had a question or a concern, they were right there, and they didn’t stop until they gave me an answer. It was flawless.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffBilling

    Reviewed Dec. 19, 2024

    My husband and I needed relief, and it looked like a really great option. We didn’t look at a lot of other companies. Somebody called us back, and we just went with National Debt Relief. Enrollment was personable and great. The person I talked to was informative and empathetic. It was probably the least stressful phone call I had when I thought it would be the most stressful.
    The service was always top-notch. There were a couple of hindrances where something went through before it was discussed with us first, and it was almost like we had to come up with $800 all of a sudden, which was very worrisome. But it was just a mistake, and when I called, it was taken care of immediately, and the service was wonderful.
    We had one person calling to double-check all of our questionnaires, and there was a little judgmental tone when we talked about our income at that time. I feel like that was a little because they didn’t have the whole picture. They were just looking at that part of our lives. But we were already on track to make sure everything was going to be taken care of in the next six months, so I didn’t need to explain myself.
    The biggest learning experience is that the stigmatism around these debt relief programs is not what it should be. We had so many people approach us who said it’s next to bankruptcy, and it’s going to ruin your credit, but we worked really hard to graduate early, and when we went back and looked at our credit score, it was fine.

    Tremendously, we were able to get from our stepping stone of getting through my husband's medical residency into his first big boy job as a doctor with life insurance for our children. We were able to start their 5 to 9 plans pretty early instead of waiting years, and we were able to get out of our credit card debt within less than a year and a half.

    Thanks for your vote!
    Verified purchase
    Rates

    Reviewed Dec. 19, 2024

    I am not happy how my credit score is destroyed. I used another debt consolidation service years ago that worked immediately with my creditors to reduce the amount and lowered the interest rate on almost all my debts. This was much better than your organization. My husband wanted to try your service and I regret it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 19, 2024

    Karriem ** was very helpful and explained every step of the way. I gave him a hard time but reassured me the whole time. He was excited for me when we finally came to a deal. When I refer National Debt Relief to someone I'll definitely tell them to ask to talk to him.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 19, 2024

    Enrolling was easy. The program worked well because it gave me a chance to build up savings while National Debt Relief handled the rest. It took three years, and now I’m done and debt‑free. I can start again and my life feels balanced.

    They told me how much to put into the savings account each month, and they handled everything else. They talked to the creditors, and if I agreed to the deal, they took care of it.

    The system was easy to understand, and customer service was easy to reach. There was no automated system. I got a real person right away. Whenever I had a question, I just called and got an answer quickly.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPunctuality & SpeedStaffBillingRates

    Reviewed Dec. 19, 2024

    I kept seeing Nation Debt Reliefs in commercials on TV, and I was dealing with debt from other people’s accounts. I ran them through the Better Business Bureau to check them out, and decided to go with them.

    The enrollment process was easy. They walked me through everything, and confirmed I qualified. They explained the program to me clearly, what to expect and how everything works, and I understood it well. Customer support was great and I’ve completed the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2024

    I needed to do debt consolidation and it was easy with National Debt Relief. Customer service with them was excellent. The first person I talked to explained everything in detail. We spent a lot of time on the phone. I had a lot of questions and she was very patient. After that, I had a few experiences with different customer reps and they were all good overall. National Debt Relief was a great decision. It helped me a lot. I would definitely recommend them. They will take care of everything for you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 19, 2024

    Kenny ** was an amazing representative to walk me through the process. I had moments I expressed I wasn't sure I'd want to continue and he was compassionate, patient, and kind to remind me why this was the best decision I could have made. I was really in the hole and I feel so relieved to be entering into the new year without the stress of debt to worry about!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 19, 2024

    I was very surprised with how my rep Allen **, walked me through the signing up process. He was patient and explained in full detail how the program would go from beginning to completion. His professionalism got me more willing to pay attention, and I thank him for guidance in this new journey I’m about to embark upon.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 19, 2024

    I’m a brand new customer, so far so good. I had the most considerate, compassionate person to assist me with every detail of my debt program. I have his direct contact information should I need any additional assistance along my journey to credit card freedom. I will refer any of my friends and or family members as well. Thank you Shawn 🤩

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed Dec. 18, 2024

    Very well presented program. Gave plenty of details and described how the program works in great detail. Described the savings in interest of the program and cost savings over the time period covered by the program. Gave me contact information for the program manager and the creditor hotline for the debtors to call that are included in my program.

    Thanks for your vote!
    Verified purchase
    StaffBillingLoan Process

    Reviewed Dec. 18, 2024

    I appreciate there is an alternative way to manage your bills. It has helped me to lower and manage their loans. The person was informative and easy to understand. Just Grateful. Have Blessed Holidays. Thank you for your patience and help. This is new to me, and has been very helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 18, 2024

    I experienced fantastic customer service. Chase ** was polite and patient and extremely informative and was very clear about how the program worked. When I got off the phone I was happy at the potential of becoming debt free. Even though the application process was very long and somewhat tedious, Chase was very tenacious in helping me through process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 18, 2024

    I am very pleased with the service I have received from National Debt Relief. You guys are very reliable, very informative. Every representative that contacted me were very knowledgeable and attentive to my needs. I appreciate every email received about the information provided to me as well. Keep up the good work team!

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Dec. 18, 2024

    When getting this started I was very nervous and unsure. I spoke with a John and he was very helpful. Unfortunately, when we started we did have to stop and reschedule to read through the agreement. However, he ended up calling me back within a few hours and explained everything. I was so happy with all the help.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 18, 2024

    Jimmy ** was excellent to work with. His personality helped me to trust him. He was kind and understanding, he explained everything to me before I made my decision. I would certainly work with him again. I am very excited about getting out of a stranglehold of credit card debt. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 18, 2024

    Mr. James ** was very helpful with information that help me to go through the registration and to understand the policy of the company procedure and what I have to do. And to keep my end of the deal to help me accomplish my task and seeing my goals come to pass.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 18, 2024

    Linda ** was terrific. I started by telling her I had been burned badly by another "debt settlement" company and I was very very leery. She eased my fears and took the time to explain everything. I reserve a review of anything but the enrollment. I'll give it a year to see if I'm still happy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 18, 2024

    I was amazed at how easy it was for this program to be able help me when I needed it the most. Paul was very helpful. He was very respectful of my situation and very helpful. He made sure I understood what this program was going to do for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Dec. 17, 2024

    I saw the ad for NDR on-line while playing a word game on my iPad. I have been praying for God to help me through this stressful period. My credit card debt which I've paid off before was climbing quickly past the point of my previous payoff amount. When I saw the ad, I thought it was a sign that God had answered my prayers. So I made the call. I spoke with Kevin who was very patient with me and extremely professional. I felt that he really cared about my situation and answered my questions in a calm and polite manner. After going over everything with me, I felt a weight lifted off of me. The stress, worry and anxiety quickly felt like I could handle my debt by working with NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 17, 2024

    This morning, I had the pleasure to talk with Paul. He took the time to explain to me what does debt consolidation do and how much this system help people pay off debt in a timely manner. He was very professional and patient with me. He was also a good listener. He made me feel at ease. Furthermore, he called me back when he said he was going to. Overall, I will give Paul a five star.

    Thanks for your vote!
    Verified purchase
    MaintenanceStaff

    Reviewed Dec. 17, 2024

    I had a great experience working with National Debt Relief. My representative was kind and patient and helped me through the entire process. My representative helped break down the whole process and made it simple to understand. I can tell that National Debt Relief is a fine company that enjoy helping people. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 17, 2024

    This was a tremendous experience. I feel relieved and started to feel better as the process went on. Grateful for the help and such a great program. This is going to help myself and the ones around me so much. For those I spoke with directly, they helped me understand the whole process and I felt it was genuine.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 17, 2024

    I was told by Rep. Daniel ** that both my creditors, NFCU & FCU are creditors that NDR works with. Now today, I've been informed that's not so, that FCU was removed from my debt list. Now my new payment amount of $493 for NFCU debt is more than I was paying a month $280 + $174 = $454. Please, someone, make it make sense--I'm bewildered.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello,

    Thank you for reaching out. A member of our client success team will be reaching out to address your concerns as soon as possible. You may also give us a call at 888-660-7427.

    Sincerely,

    National Debt Relief

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2024

    He help me so much and was so understanding and went through everything. No fast talk, just making sure I understand. Also was a very good listener. I was very scared to make this move because I’m thinking I’m going to be in more debt. I'm so glad that I called and starting today I know I made the best move. Thanks again and again

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Dec. 17, 2024

    I was very pleased with my experience today. The young man who helped me was very nice, kind and considerate. He explained everything very well and answered any questions that I had. I am able to breathe a little easier now, knowing that I'll be able to pay my bills and buy groceries without using a credit card to do so. Thank you all for this opportunity.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 16, 2024

    The gentleman was very knowledgeable and patient with me and my questions. It helped that he had used this program himself and spoke so highly of his experience as well. I appreciated him going paragraph by paragraph to explain the large amount of reading that would have overwhelmed me on my own. He answered my questions as we went which took more time for him but helped me to better understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 16, 2024

    It was very pleasant talking to him. He was very professional in helping me out and making me feel better with my debt. He very nice as well with a pleasant attitude and he was very supportive. I would definitely recommend him for any situation that my family or friends that are going through right now because he has been very supportive and caring for my personal financial situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 16, 2024

    I feel like my customer representative was very informative and patient. He helped me to understand the process of your program. Yes, I would recommend this program to a friend. I feel this program teaches about financial literacy. Plus, I will learn to save which is something I need to learn.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed Dec. 15, 2024

    Great. 👍 Outstanding work and great job at making this exciting opportunity happen.. John ** has been a great help for me. I appreciate and applaud the help and dedication to supporting those in need of credit counseling. This has really helped me in my process of understanding how interest fees work. Thanks John. 😊

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2024

    It was the easiest process ever! Roman, the man who helped me was absolutely professional and explanatory! Everything was explained easily! The process was extremely fast! I feel a sense of relaxation after struggling for so long! This whole process helped me from staying up at night worrying. Thank you so much Debt relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 14, 2024

    I've never worked with someone so helpful and understanding. My phone messed up and cut out and dropped the call twice. He was right back with me without any problems. I can't be more pleased with everything. He worked with me to make sure I understood it all and answered every question no matter how many times I had to ask because of my hearing loss, I can't thank you enough.

    Thanks for your vote!
    Verified purchase
    StaffBillingRates

    Reviewed Dec. 14, 2024

    This program will save me a lot of money per month, not having to pay interest is great. Due to unfortunate situation I experienced this year with my job decreasing our pay made it difficult to pay all these bills every month. My representative was very helpful, he explained everything to me. I would highly recommend this company, it is better than filing bankruptcy.

    Thanks for your vote!
    Verified purchase
    PriceStaffBilling

    Reviewed Dec. 14, 2024

    The lady that helped me with process was thorough and explained everything I needed to do in order to get the help I needed! The payment plan she came up with is amazing and affordable and I will finally be able to start saving and not worry where money for food will come from!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 14, 2024

    He was very friendly, informative, and understanding. He really knew what he was talking about. He helped me to remind me that my debt and situation wasn’t unfixable and took out the guilt and shame that went along with it. I finally feel like I can breathe again. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Dec. 14, 2024

    I was extremely satisfied with the entire process of applying and receiving approval for my debt application. The experience was smooth and efficient, exceeding my expectations. The staff was very professional, guiding me through each step and addressing all my concerns promptly. Their clear communication and helpful demeanor made what could have been a stressful situation quite manageable. I felt confident and relieved, knowing I made the right choice in choosing their services.

    The team consistently displayed a commitment to customer service excellence, and I appreciated the transparency throughout the process. This positive experience has given me peace of mind and reaffirmed my trust in their services. I would highly recommend them to anyone in need of similar assistance. Overall, the entire process was outstanding, and I couldn't have asked for a better experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 14, 2024

    NDR brought a level of confidence and security to me that I didn’t think I would be able to gain. I had a disappointing experience with a previous consolidation company that left me wary of switching companies, but I wanted to reach my goal. The people at NDR raised my levels of confidence and security! They were friendly, knowledgeable and empathetic toward my situation. I know I will reach my goal now, with their help! I would recommend NDR to anyone needing to find financial relief. They work with you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 14, 2024

    Rep was good explaining and making sure I understood everything, he very nice and patient while we were completing application. And let my family and know how great you all are, I’m so grateful for you all helping me on getting ahead and out of debt. Thanks again for kindness!

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Dec. 14, 2024

    Michael ** spoke to me in a way that relaxed me to realizing I needed help with my finances. Spoke to me like an old friend. The company is established, I have no fears or regrets. I should be finished paying my credit card debts with education given me by National Debt Relief in a timely 4 years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    My debt specialist Arijan ** provided excellent customer service. He walked me through the process step by step. He was an expert in the program and was very professional, friendly and curious. I would highly recommend him as your Debt Specialist. National Debt Relief came through for me and my family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    Customer service A plus. I am grateful for the opportunity to have a company with the staff that really care for customers. I was really into debt, I was losing my mind …. I did a lot of research search engine and National Debt Relief had positive impact so I am happy to follow along.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    I am so happy that I have been approved and now the weight has been lifted off me. Joe ** was wonderful. Got me thru the whole process. Explained everything to me and we did the whole application in one phone call. He was so patient with me and now looking forward to my new life.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 13, 2024

    The man was very kind and explained everything so we could understand everything. This is a great opportunity for seniors like us to pay things off earlier. We’ve had some rough times and needed a program like this to help us. When you get behind things tend to snowball so this will be a fresh start for us. We will work hard to pay everything off. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 13, 2024

    Norman ** was excellent. He explained everything to me in full detail. This has been a tough year for myself and my wife who had surgery. He was very courteous and calmed all of my worries. I am confident now that life will return to normal with having this kind of help for people like me. A true Blessing.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 13, 2024

    It's been a great help to have National Debt Relief. I don't feel I could have done it on my own. Companies are not so easy to work with. This has been a hard year for me financially. They have taken on working with my debtors. I feel more confident that this was the best solution. It will take longer, but it took a lot of pressure off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    After going back and forth with myself if I should take this opportunity to get out of debt. I was happy to do so when Paul was so polite and informative about how I could help myself from drowning in debt. Paul answered all my questions and explain everything to me without hesitation. I appreciate all the information and his amazing customer service that was provided.

    Thanks for your vote!
    Verified purchase
    StaffBillingHonesty & Transparency

    Reviewed Dec. 13, 2024

    Talking to a real person who was honest and understanding about my debt and not judgmental made such a difference. All of my questions were answered and I feel proud to take my financial situation back in control! My monthly payments have been cut in half and I feel like I can finally move forward in my life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    Great customer service, very efficient, very patient, my agent really go above and beyond to ensure that I have all the correct information that I needed, I am very happy with the process. He took the time out to ensure that all the information I needed was correct. He was very knowledgeable and take the time to explain everything accurately to me. I recommend this 💯

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 12, 2024

    Jacob was wonderful, very patient and was concerned about my knee and how I was gonna manage this. Very good customer service from this gentleman, and I’ve been very good. He is wonderful and made me feel real comfortable and understood what I was trying to do, made me feel relaxed and like I had no more worries in the world when I got finished talking to him.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 12, 2024

    Very nice and understanding and considerate towards my situation and very helpful. Would recommend National Debt Relief to anybody that is in the same situation as I am. The gentleman was very kind and he was very helpful and explaining the program so I would understand it. I'm on my way to being debt free. Thanks to national debt relief.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed Dec. 12, 2024

    They make a tough decision easier to deal with. The representative I worked with Dusty was awesome and very patient as I made the difficult decision to enroll in the NDR program. I am completely satisfied with my plan and am looking forward to my financial future and freedom. If you are in a bind and starting to drown paying only interest on high APR cards then consider NDR

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 12, 2024

    Process was easy and smooth from beginning to end. Very knowledgeable/professional and helpful. He did not make me feel bad regarding my debt situation. I will recommend to my family and friends I was skeptical at first but at the end of the process I was glad I called. I’m looking forward to becoming Debt free!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 12, 2024

    I am pleased to say that Sean ** handled our issues and provide excellent professional care and courtesy throughout the entire process. I would recommend National Debt Relief to ANYONE who might need it. I have been in the business world a long time and it is rare to find such professional help as I did with Sean.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 12, 2024

    I was very skeptical at the beginning of my conversation with Debt Relief, as our conversation continued I knew this was the place for me. I was nervous, scared and not trusting of my agent on the line with me. We put together my plan and by the end of enrollment I was completely committed to the program. Thank you

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Dec. 12, 2024

    The agent was kind, knowledgeable and helpful. We worked out a plan to get me out of debt in a timely manner and in a way in which I am still able to meet my all financial obligations. My payment is manageable and I can’t wait to ease the financial burden of debt. I can’t recommend NDR enough!

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 12, 2024

    Very professional. Agent was helpful and either knew or got the answers for me. Agent responded to requests I made, was very knowledgeable and helpful. The whole transaction was easy and comfortable in what could have been a tense situation. I am grateful for the help I needed and I am very comfortable that this will help straighten out my problem fairly on my part and on the vendor's parts.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 12, 2024

    I experienced amazing customer service by Emanuel as well as much needed assistance with explaining details about the process and contract. I would definitely recommend anyone to contact this company who needs the assistance. Emanuel helped my mom and then helped me. I would recommend him again to anyone who needs the assistance.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Dec. 11, 2024

    She is great! & really personable. Communication was great, my email & phone. She made me feel NDR is passionate about rescuing people from debt. I waiting to begin payments. The only item I wish NDR would change is the payment dates. They can't withdraw on my 2nd payday of the month (paid every other Friday). They can only set a firm date, or take-out of 2 paydays.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & Terms

    Reviewed Dec. 10, 2024

    I had a wonderful experience from the beginning from my first call until I finally signed the agreement. It was the best decision I’ve made in a very long time. I would recommend a friend or someone that needed debt relief to join this program. The process took around a month with three credit checks or so, also you must have a certain amount of debt to be eligible for the program. The program has given me new life otherwise, I would have been drowning in debt for years. I am glad I found debt relief.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 10, 2024

    We recently were notified by email that there was pending settlement. It was simple to view and approve. We appreciate the ways we are able to attend to the offer. There is no disruption to our day and we are able to do it when it works for us. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2024

    Agent was very helpful in explaining the program. I look forward to working with this team. This help is critical to my financial survival. He explained how the portal was key to the success of the program. I felt very satisfied with the phone call. I feel debt relief is possible through this program. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2024

    My customer service rep was very helpful and patient. Glad he is the representative I got to work with. I'm not exactly the easiest to work with sometimes. But he was patient in my difficulty to fully explain the problem in a way to get it easily resolved. Would recommend (if this works out properly).

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed Dec. 10, 2024

    I saw a commercial on TV for National Debt Relief and then researched it more. I looked at three companies before I decided to go with NDR. Signing up was very easy. I just filled out the form that they needed me to fill out. The program worked for me. I could always go in and see how things were moving. It made it much easier to get everything paid off, which is all I've cared about. Now, I'm building up my credit again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 10, 2024

    I found Oz, my NDR rep., to be very helpful. He was well prepared to answer my questions and guide me through the process of application and initiation of my account. He was professional, caring, understanding and provided an atmosphere of trust and reliability to me. This process has been difficult and Oz made me feel comfortable with taking this substantial step toward my future.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 10, 2024

    I want to thank National Debt Relief for their incredible support and dedication in helping me navigate my financial challenges. I especially want to acknowledge Andy, who went above and beyond by working with me late on a Friday night to sort out my situation. His patience, professionalism, and understanding truly made a stressful process much more manageable. It's clear that the team at National Debt Relief genuinely cares about their clients. I feel so much more confident about my financial future thanks to their guidance. Highly recommend!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 10, 2024

    My experience with NDR has been very satisfying. David M. has been very helpful and patient. He has been very understanding and easy to talk to. I now, finally, have a peace of mind that my debt will be taken care of in a timely manner. Thank you so much to NDR and David M.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Dec. 10, 2024

    This was a wonderful experience! It took about an hour but went incredibly smooth, Calvin was wonderful to work with. He answered all of my questions, if you are having a legitimate issue paying back credit card debt, I highly recommend this service. Life happens sometimes and I'm grateful I found this company to help me out of a pinch,.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 9, 2024

    Rob was extremely professional and considerate. I appreciated his compassionate nature and willingness to help without judgement. He walked me through every step needed to provide some relief. I walked away feeling confident that I had made the right choice and now I can see the light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 9, 2024

    The lady that I spoke with was nice and explained everything to me step by step, she was efficient with the process and that helped me understand clearly. I really appreciate the help that was given to me. I was reluctant at first to call to get help, but was just drowning further and further in debt and I knew it was time to go something about it, because it was stressing me out and starting to cause me to go into a depression and I knew it was time to do something about it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 9, 2024

    I had the pleasure of talking with Jimmy. He was very informative and answered all my questions. He was always available to return or answer my calls. He was very patient with me when trying to help me populate information from my phone. I would definitely recommend him to anyone needing help getting out of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 9, 2024

    I applied for program and Nicole worked with me right away. She is informative, supporter and professional. I trust in her and your service. I appreciate for your help. Thank you so much, indeed. Finally I'm in the right hands. During my hardest time period, no way to go out from debts, scared me a lot. I lost my appetite and living. From dark to light your supports bring me up.
    Greetings,

    Bests,😊😇🥰

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Dec. 9, 2024

    Sedrick worked with me and explained everything thoroughly. He was great to work with and answered the many question I asked. I give him a rating of 10. His communication skills with me were excellent and it was a pleasure to work with him!! I was apprehensive to do this, but Sedrick made the process very comfortable for me!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Dec. 9, 2024

    No clear understanding of what or when National Debt Relief will step in. Seems like NDR just wants to get on the pay wagon. I need someone to contact my creditors immediately and arrange a settlement...So that my creditors will stop harassing me at this point. I just started back to work and won't have a payment for 30 Days. Except I can't wait that long for some relief!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 9, 2024

    I was at my last resort. Jessica was amazing, listening and talking to me. Assuring I was heading in the right direction! I appreciate her so much. I was very nervous about the process. Jessica was so kind and helpful through the entire process. Sharing my struggles is challenging and she made it as easy as telling my best friend.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 9, 2024

    I started the program in July but I could not put money in the savings account for my debts. Then when I reactivated the account December 6th it terminated me from the program again so I had to start from scratch with a new account and sign all the paperwork all over again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Dec. 9, 2024

    I saw an advertisement for National Debt Relief somewhere and I looked it up and read about it. I wanted to try a different way of getting rid of my debt. I talked to a representative and enrollment was easy. The service was good too. There were a couple of cards that didn't want to negotiate at all and it dragged on and on. It was hard to get an answer to what was going on with that. Still, I paid off what was left of balance a few months early. It was better for me to have somebody else contact the card companies and negotiate since I'm not an expert on this.

    Working with National Debt Relief made life much better because money was taken out of my checking account couple of times a month to cover payments to cards and I had extra money in there. It was a lot less stressful that way and I had a timeline as to when my debts will all be paid off. Overall, they did a good job. They communicated when I called up or sometimes I just emailed. One thing that wasn't made really clear is how much the fees would be, but it's over with. Everything is paid off.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Dec. 8, 2024

    It's been an overall great experience with National Debt Relief and it seems like I paid it off. I didn't get the details. One day, I just got a letter saying it was done and I thought it was scheduled for next year to be done. They have a website and I usually just call in sometimes to handle any business I wanna handle directly. Customer support was pleasant. Most of the time, it was only just to postpone a payment if I felt I needed to do so. So they were pretty easy to reach and, every time I asked, they put me in a brief hold and they go ask someone and they got it done.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 8, 2024

    Last night for over 1 1/2 hours, the guy who talked and helped me was so transparent about everything and didn’t cut any corners and didn’t hide anything from me, and he has made me less stressed out about solving my debt. So thank you so much for helping me last night and getting me back on track.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2024

    The best experience, Ms. Chanda ** exceptional customer service, well versed and knowledge of the subject matter. Made a complicated and emotional subject matter for me very simple, practical and enjoyable. Ms. ** was very patient with me and solved all my concerns. Thank you for a very pleasant enrollment experience. Will most definitely recommend anyone and everyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 8, 2024

    Totally thorough, made it easy to understand. Polite and courteous throughout whole process. Although the procedures were long and tedious, Sara made the process seamless. Sara is a credit to this organization. She was the one bright spot in something that seemed totally daunting. Would definitely recommend her and this company to all my friends and family moving forward from this point.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaffBilling

    Reviewed Dec. 8, 2024

    I had credit card debt and National Debt Relief was the only solution we had because my husband was ill. We had to worry about the other bills with my husband and I couldn't do both. The enrollment process was fairly easy. I called and the rep asked me to give them all my credit card people's names and we talked about how much money I would have to have taken out for the deal. They told me not to talk to my collectors and to just give them their phone number and they would take care of it. And they did. I didn't have any of the collectors call me after NDR had sent out the letters. They told me at the beginning when I enrolled that I might get a summons and to call them as soon as we got it. I didn't panic and I just called them. They told me what I needed to do and I did it and it was great. I graduated from the program about four months ago. It was great working with NDR and I would recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 8, 2024

    Thank you for such an amazing experience. Huge weight has been lifted off my shoulders! My rep Steve was super helpful and patient with all my questions! Thanks again for all your help and giving me a peace of mind! I would definitely recommend to a friend! There is a reason why NDR is number one for debt consolidation!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 8, 2024

    After I researched NDR, I thought it would be a good program. The enrollment process was very easy. They were very helpful. They stayed on top of things and there was very little I had to do. A couple of times I would have a couple of questions on a particular plan, a particular creditor and they were always on top of it, would get the question answered and get right back to me. If you're ready to make the change, NDR has a good program to go through to get the help needed. The program helped me a great deal. It cut many years down to three to four.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2024

    The enrollment process was easy. I just made a phone call and signed up. Then National Debt Relief emailed me something to sign and I did that and that was it. I'm done with the program and it's amazing. I love them. I was really impressed with everybody I dealt with. I've been paying cash for everything on a debit card and I'm saving a little bit. I'm so happy I did it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2024

    The program took three years for me, but it was settled. I'm not real computer-oriented, and it would be months and months before I would hear something from somebody. But it was okay. It was coming out of my bank and I knew it was being taken care of. It was taken care of in the time that they told me it would be. Years ago, there was some kind of computer glitch and I've always been wary of having any large amount coming out of my checking account. So I was very nervous about doing that to start with, but it worked out perfectly.

    I'm on social security, and at the end of the month, sometimes there's not a lot left in your account, so it can be scary. But it worked out fine. Every couple of months, I would usually get a call from someone saying what was being done. The people I talked to were always wonderful people to talk to. I've told several people that if they've got a problem, National Debt Relief is not an easy way but it is a good way to do it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 8, 2024

    Their reps were all great. They were very upfront with me. They did everything the way it needed to be done. Everything was good in my experience with NDR. I would definitely tell people to use them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 7, 2024

    I called without an ounce of hope that I can get this. However Andrew walked me through everything and got me approved. I’m so less stressed than I was before. It was a long process on the phone but it was well worth it. I recommend this to anybody that is struggling and truly needs helps and wants to get back on their feet.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    The employer that helped me was Chris. Really enjoy the customer service here. Would highly recommend to anyone. He was really great guy. He was very patient, helpful, and answered in great details all the questions and concerns I had. Got me to a great payment that works for my budget. Thank you again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    Cristian was absolutely amazing, explained everything so clearly and he was so helpful, absolutely amazing. He was very nice on the phone and was very helpful with talking me through the process. He was extremely thorough! I am very excited for this process and finally having some relief from the crushing credit card debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 7, 2024

    I really appreciate the patience that was given to me, and that they were so flexible. They've made the process as easy as possible and will literally walk you through every step. That means a lot when you're dealing with things like this, that can be very anxiety-inducing. So yes, I'd definitely recommend them. :)

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaffBillingHonesty & Transparency

    Reviewed Dec. 7, 2024

    I was getting old and I wanted to clear up any debt I owe to anybody. I’ve seen National Debt advertised and thought it was honest. The reps were very nice and the enrollment process was easy. I had some credit cards that I wanted to get paid off and it’s paid off. So, I’m through with it. People should go with NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    I was struggling with a lot of debt and I was trying to find a way to get out of it. National Debt Relief easily took over control of all of the debt that I gave them and I didn't have to worry about what was going on. They kept me informed through emails and text messages as to who they had contacted and the results that they had achieved. Signing up was an easy process. It didn't take very long. Just a few minutes. I'm finished now in the program. I've been debt-free since August. My credit score jumped up quite substantially. I've been able to re-establish some of my credit. I've also received a few phone calls over the years that I was with them. Everybody was always friendly. They always made sure that I understood clearly what was going on and how the process was going to go. If changes were made, they made sure that I understood what the changes were and how they would affect my payment plans.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    Experience was very thorough and comfortable. Lots of time and energy was put into doing everything possible to help me build my plan. All of my questions and concerns were answered. By the end of the call my payment plan was made and I was finally given peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaffBilling

    Reviewed Dec. 6, 2024

    The enrollment process was pretty easy. They were very, very nice. The rep told me not to take any calls from my creditors. He explained everything in detail. So I certainly wasn't confused about anything. They let me lower my payment. There was no problems at all. Every time I called, somebody was more than efficient helping me out. I was paid off before I thought it was going to be. So I'm very happy I'm debt-free.

    Every time I called, everybody was pleasant, which I called probably five times during the whole process and just explained the situation and they just lowered or skipped my payment a couple of times when I was having financial difficulties. Also, their website was great. It was very easy to maneuver. I'm an older woman, so I'm not really up on everything, but I had no problem at all. If you're having financial difficulties and you're in debt, I would highly recommend National Debt Relief. You call them up, they explain it step-by-step, they tell you what to do, not to talk to your creditors, ignore anything you get in mail. I got nothing in the mail and I got no calls from any creditors. I couldn't believe it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2024

    Our experience was fast and to the point with excellent customer service and support. We would definitely recommend this company. We received a very fast response time from our application. Our representative was very informative and helpful with any questions we had and she was very helpful with the nervous feeling you may have with this situation

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 6, 2024

    The entire time they made sure I understood everything and that although it was very difficult to talk about my debt she made me feel very comfortable the entire time! She is very exceptional at her job and wish more people were like her! Keep up the great work!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2024

    Mr. R. **, was very helpful as I explain my debt situation to him. I felt a sign of relief, I was stressing out, I kept getting phone calls 6 to 8 times a day every day, and weekends as well, even after 8:15pm. I had to block lot of those calls.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2024

    The kindness of everyone willing to help you achieve your goals is not something that you could pass on. I highly recommend the National Debt Relief program to everyone who is struggling with all kind of debt to give them a try. You will not be deceive. With their program, they will assist you until you become debt free and graduate.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 6, 2024

    Matt was helpful and understanding with my financial situation. I explained to him how I co-signed for my brother debt, and how he didn't make payments and it went into collections. We came up with a plan together and I believe it will help me being debt-free in the next 2-3 years.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2024

    Great experience. Very helpful! This is putting me in a better financial space. This went against all odds. Now I’m going to get the help I need to move forward. Everyone was very helpful and gave me the information I needed to get this taken care of. I’m very lucky and thankful to have this opportunity. I highly recommend this program to anybody else who is struggling or has no idea what options they actually have.

    Thanks for your vote!
    Verified purchase
    CoverageSales & MarketingMaintenanceStaff

    Reviewed Dec. 6, 2024

    Very pleased with the assistance I received from Richard **, very professional & knowledgeable NDR agent. He made me feel confident I made the right decision to fix my debt becoming Debt Free! I was very spectacular at first because of all the fake advertisement through social media but after the introduction, he assured me that this program is legitimate. After the interview was over and complete I feel very comfortable with him explaining the process and what the next steps would be to me on the road to becoming debt-free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2024

    I found National Debt Relief online and their program helped me get out of debt. The customer service amazing. Every time I needed to talk to them, they were on it. I wasn't on hold long. It was a great experience with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2024

    National Debt Relief was good when I needed them and they didn't give me any trouble. Enrollment was easy and the program was good. I completed it around September and it helped me out. I'm trying to save a bit of money now to get ready for retirement.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechPriceStaffBillingRates

    Reviewed Dec. 6, 2024

    National Debt Relief is able to successfully help you eliminate debt in a certain time. During the pandemic, I had to close a business and instead of declaring bankruptcy, I started researching online. I looked at several different companies and National Debt Relief was the one that I decided to contact. Their enrollment process was very informational and professional. They took all my debt, which was around $84,000, contacted all of the vendors, and negotiated a settlement. And by the time I took the settlements and their fee to do each settlement, I saved some money. Initially, they told me how much they could reduce the debt by and they met that. Their customer support was very good. When I'd call them, they could answer my questions. I could also go online and ask questions, and they always had the right answers.

    During the process, there were a couple of vendors that sent nasty letters and threatened lawsuits. But because I was in the program, I got free legal help and their legal department was able to squash all that. I didn't have to go to court for anything. But I regret that I didn't negotiate the monthly payments better because, at the time, I've only got 30 days to make a decision. So I went with them and hastily didn't really think about what I told them I could afford to do month per month. So the five years was really a struggle, but it was because I didn't make a better negotiation on what I could pay per month. Also, about two years in the program, I became aware that you can go to your debtors and negotiate your own way out of this instead of going through someone like National Debt Relief.

    If anybody asks me about National Debt Relief, I would tell them to listen to what they say, read the documents they send, and understand it fully before committing. In my case, because the debt load was so high, having to deal with that for five years at the price that I had to pay got very difficult. But I was able to get through. Also, when I started the program, I went from a 526 credit score and today I'm sitting at 772.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Dec. 6, 2024

    When I had a lot of card debt, I googled reviews and enrolled with National Debt Relief for their resolution service. The price was fair given what they offered, and enrollment was easy. Somebody walked me through everything. During the program, I could always reach somebody and they were very informative. I've completed the program as of October. I appreciate them helping me get out of my card debt.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed Dec. 6, 2024

    After having 2 failed loan attempts I really did not think NDR would be able to help but I am glad to take this step to consolidate my debt, the rep who helped was very knowledgeable and explained every step. The process did not take long. I will be out of debt soon!! Thank you so much!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2024

    Miles ** was extremely good at explaining all aspects of debt relief and a pleasure to work with.! What a great experience for a stressful time. He was very helpful and a calming influence in this situation. He reviewed everything with me and explained all my options to me. What a pleasant gentleman.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed Dec. 6, 2024

    National Debt Relief is helping me get out of debt, and it's easy and pain-free. I enrolled many years ago and other than the enrollment, I haven't needed customer support at all. I track my progress through the app, which is very user-friendly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2024

    I had a lot of debt, and when I went with National Debt Relief, the signup process was easy. I've completed the program and it was really good working with them. They took care of everything, so I didn't have to really do too much worrying. I would recommend National Debt Relief to people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 5, 2024

    Josh was very knowledgeable and guided me and instructed me on how to complete the enrollment. He guided me through the consent forms and electronic signature forms and explained each form to me. He also gave me his contact information, He gave me the National Relief Customer Services number and the phone numbers to give to Credit Card Companies for inquiries.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 5, 2024

    I have been impressed with National Debt Relief. When I came to them, I was in tears needing help with my financial situation. Angel helped me get everything together. I would recommend National Debt Relief to anyone struggling with finances. They are willing to help you set up a payment that will fit your budget.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2024

    I worked with a representative named Mark and he was informative, professional, and extremely helpful. He called me three days in a row to make sure that we got my deal done and that everything was correct. Once all my paperwork was complete, he outlined all of the resources available to me and made it easy to understand.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 5, 2024

    Had a great experience with Raymond as he explained how the program works. Very informative and curious with his work and insights of the process to the NDP program. I was very impressed and satisfied with he handled the process and explained the whole process. I am looking forward to seeing and working with team on achieving my goal.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES