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National Debt Relief Reviews

4,978,435reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,978,435 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 26 Reviews 3525 - 3675
    Verified purchase
    Staff

    Reviewed Jan. 15, 2025

    I signed up for this course two days ago and I do not know how it will play out so I cannot give my opinion on the outcome of this program, but I will say Robert ** was so polite, helpful, understanding and perfect at his job! My review goes out to Robert! He deserves to be recognized for his outstanding contribution to this team.

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    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    Kenan ** was great to work with. He explained the program well and answered all of my questions that I had. He had a very polite and professional demeanor the entire time. He also made sure my wife and I felt like part of the NDR family and that we weren't alone in our debt situation.

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    Verified purchase
    Sales & MarketingStaffBillingRatesTransparency

    Reviewed Jan. 14, 2025

    I was on Facebook this morning and came across this advertisement for National Debt Relief. I had been thinking about either filing bankruptcy or giving this company a chance, so I did, and I am glad I did. Sebastian ** explained thoroughly what I was working with in my debt, how I was paying only interest even though I was making payments. I was open for his clear explanation, and he took care of me. Thanks.

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    BillingHonesty & Transparency

    Reviewed Jan. 14, 2025

    I know they don't put the bad Reviews but I just let them know don't used this company. I try to cancel my payment for some reason and they still took from my account then I prefer file bankruptcy anyway they don't do much to me, they just negotiate 1 bank and the rest continue working and my credit got more worse that's why I decided file bankruptcy and they don't want to give my money that they just took. They told me the money goes to the accreditors, they lie. I never going back to this company... Don't come or you guys lose the money, trust me.

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    National Debt Relief
    Response from National Debt Relief

    Hi Patricia,

    Thank you for reaching out. We are sorry to hear that you are unhappy with your experience. A member of our client success team will be reaching out to better understand your concerns.

    Sincerely,

    National Debt Relief

    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    Frankie was so helpful to me and he answered every question I had about the process and made it really easy. He has been a really big help to me. He made the set up for everything smoother and made it easy to transition from being in a lot of debt to having only a few things for me to pay.

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    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    Cameron was amazing! He made the whole process very easy and was very clear and made sure I understood every step of the way. He didn’t make me feel dumb or like it was my own fault for having all this debt. Cameron was super relatable and knowledgeable. I would recommend him and NDR to anyone needing relief.

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    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    The employees here are great and knowledgeable. They make sure you understand everything before moving forward. Also they seem to care about you and your family and how to make your life easier without debt. They are on the right track to helping people. And I appreciate they very much. Thank you for your help NDR.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 14, 2025

    I was explained everything in detail & was happy for any explanations if I had them. He was very polite & helpful with every step of the way. I was walked through all paperwork & explained everything in each section. It was very comfortable talking to him. I was nervous at first to do this but felt so comfortable once he laid it out what would happen.

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    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    I'm just going to say I wish I had done this sooner! Valeria ** was absolutely wonderful and helpful. I just signed up today and I'm already feeling hopeful about my financial future. I feel like I'm finally taking control in my life. I'm a single mother and have no support. I've stubble into a hole of debt trying to take care of my family. The economy has not helped the situation.

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    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    We spent a good deal of time researching the various companies and options that are available before we settled on National Debt Relief. Our experience with our knowledgeable agent Julian ** was what convinced us that putting our trust in NDR was the right move for us. He answered all our questions, made sure we understood every step of the process and made us feel hopeful about our future again.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 13, 2025

    My rep Micky was very knowledgeable and understanding, he took time to walk me through each step and made me feel comfortable about my decision to become debt free! The whole process was very easy and straightforward, even my payments came in line with my budget. Thank very much!

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2025

    Was very smart about what he did and what he knew. He whizzed right through the application and he seemed to know his stuff and was very friendly and courteous. He was very nice and I give him a five star and would recommend him to a friend. Helped me out a lot with everything and was patient with me on everything I said and did.

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    Verified purchase
    Punctuality & SpeedStaffBillingRatesResolution

    Reviewed Jan. 13, 2025

    Mo ** was a wonderful person and a great instructor for everything I needed to know and do to resolve my issues. He made the experience very pleasant and quick. He helped me relieve a stressful situation from a heavy debt burden and has given me hope that I can now take care of my family without the burden of such a weight of high interest payments. Thank you for your support.

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2025

    Very knowledgeable and courteous representative. Walked me through the process efficiently and thoroughly. Pleasant experience. Felt the representative genuinely cared about my satisfaction. Outcome very pleasing!! I would definitely recommend this company to family friends. I was always hesitant and sceptical of this sort of programs, but the representative walked me through each step and rules and particulars of the program.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Jan. 13, 2025

    Really appreciated for help out my situations. So nice customer services I got every single time. Clearly if any my friend interested then definitely I will refer to you guys. So lucky to find you and I'm so greatly appreciated your time and effort to help out me for hardships financial situations.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 13, 2025

    Michael ** provides excellent debt related services. I am pleased to report he provides a great and personable financial relief experience. My information was still in the system so instead of placing me on a long hold he offered to call me back. Small things can make a difference in why I will be recommending this company. 5 stars!

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2025

    I found that your representative was very knowledgeable and helpful when it came to getting me signed up. He made me feel very comfortable with my decision to get ahold of my finances, and even comfortable with letting National Debt Relief help me accomplish just that. I'm sorry if you want more but that's all I got.

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2025

    I have such a huge relief with the outcome of my conversation with my rep. He was very understanding and helped me through the entire process. I would highly recommend him to my friends and family if they come into a situation that I’m currently in. I couldn’t be happier with the outcome of what is going to take place with my debt.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 12, 2025

    I was very satisfied with my experience. Everything was explained in detail. It was very easy to understand. And I will recommend to family and friends. A payment plan was set up for me within my budget. I look forward to the future of being debt free. I can see my future being very good. Now I have a clear plan moving forward.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 12, 2025

    I dealt with Nathan ** and he was awesome! He explained all the steps involved to reduce our credit card debt and answered every question I had. He was professional, polite and very knowledgeable about the company and the program we are in. I would highly recommend Nathan and National Debt Relief to anyone in debt like us.

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    Verified purchase
    Staff

    Reviewed Jan. 12, 2025

    I appreciate how hardworking, thorough, thoughtful and kind he was while I was enrolling. He explained everything and was extremely patient and knowledgeable. I’m excited to see how this program will benefit me in the future and I am thankful for the agent who assisted me! Will recommend to others and I’m happy to finally find assistance on being debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 12, 2025

    When I called I talked with Herb **. He was very helpful and explained the process and plan in a way that was easy for me to understand. So far all my experiences have been right on. I would recommend NDR to anyone seeking help. And I would Herb ** as well.

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    Verified purchase
    Staff

    Reviewed Jan. 12, 2025

    Rebecca helped us to u Serrano if we qualify, what the process looks like. She was clear, confident, accurate. Rebecca didn’t just treat us like a client or a job or a number. She was so personable and kind. She made the process easy, seamless and answers all of questions with ease.

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    Verified purchase
    Staff

    Reviewed Jan. 12, 2025

    My experience with National Debt Relief has given me breathing room from my dept. Lapoloean was very friendly and helpful. He walked me through all the steps in this process and reassured that he would be there throughout it all. If anyone needs a debt burden lifted off their shoulders should try National Debt Relief and watch it work.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 12, 2025

    I wanted to say how great Carlos was in helping me get signed up for the program. He was very explanatory in going through the setup process. He was very reassuring when I would get upset because I didn’t know if he could help me. It all worked out because of his knowledge. He was also very punctual for the times he said he would call me. I was very pleased with the service he provided.

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    Verified purchase
    Staff

    Reviewed Jan. 12, 2025

    They told all my options, they were very thorough and explained every step to me. I would invite anyone to use their services..They were so helpful every step of the way and so very patient with me. Truly the best people to work with. They helped me see the light at the end of the tunnel.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2025

    Brandon G. Was extremely persistent in a very good way, in which I never thought I needed. Without the constant way of reframing my situation, I think I would of been stuck in my old ways. Spending 3 hours on the phone with me, and going line by line takes a lot of dedication, and not giving up speaks volumes. Anyone would of already given up after 20 minutes or 30 minutes, but persistence and determination is what he has, and guts. I truly appreciate that he took the time to help me, because this is life and death for me, it's very stressful, as retired veteran working after retirement to make ends meet is sad. So, I greatly appreciate the devotion. Thank you Brandon ** from Florida (and I know you're the only Brandon G; I think you deserve to be acknowledged completely). Like I said I wish I can give you more than 10 stars.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 11, 2025

    I was on the phone for 3-4 hours. Joe worked tirelessly in getting me approved with your program. He was patient, kind, considerate, helpful, determined - can't say enough for trying every way in getting a positive result. He even contacted others to resolve the issues. He got it done! He deserves a raise or promotion.

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    Verified purchase
    Staff

    Reviewed Jan. 11, 2025

    I am pleased with the program and the representative/agent that help me and my sister during the application process. Will recommend to family and friends. I’ve been with National Debt Relief a few years back and help on how to be responsible and take control of my spending habits. You are the best. Thank you all.

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    Verified purchase
    Staff

    Reviewed Jan. 11, 2025

    Jenny ** was an excellent advisor, very professional & personable. She was very patient answering all my questions and walking me through all the documents. I felt she really cared about helping me get out of debt & improving my quality of life with no debt. On a scale of 1-10, I give her 20!

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    Verified purchase
    Staff

    Reviewed Jan. 11, 2025

    I was treated with the upmost respect. Randy was very professional and very helpful. He explained the process with every detail. He even let me know that I can reach him anytime with any concerns. I would definitely let my friends and family know about the services if they were ever need it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2025

    The associate was very helpful and I really appreciate the work that was done with my situation. I have struggled to get control of my finances. This hopefully will allow me to rest more easy at the end of the day. The phone calls have caused me much anxiety and just did not know which way to turn.

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    Verified purchase
    Staff

    Reviewed Jan. 11, 2025

    Thank you Consumer Affairs! Mr. ** was very helpful and informative about services and assistance. Great I did reach out for better understanding of my credit profile. Even though I’m under the threshold for services, I was really satisfied. I would recommend your guys services to family and friends looking to consolidate debt.

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    Verified purchase
    MaintenanceStaff

    Reviewed Jan. 11, 2025

    He was really understanding and pleasant to talk to during this difficult time for need. He was very informative in making sure that I knew what I was getting myself into and breaking everything down as well. I would recommend this to people going through the same thing as me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2025

    THANK YOU. Very good info and nice walk though. Very polite and very smart on what to do to make life easier. I would give a thumbs up on what they do for you and they make it very easy to do. Very good phone skills and very knowledgeable on what they do. Thank you.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 10, 2025

    I'm feel confident about this program, esp when I talked to Angelika, she efficient and very good in all terms!! I understood all the things she told me, and I felt relieved about this program, I recommend this to my friends, who struggle to make a payment on their debt, very friendly and helpful these people! I'm glad this program!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2025

    I called in desperation as I am over my head. The person I talked with was patient and understanding. I was so scared, they put me at ease. Everything was fine, explained to me thoroughly. I’m very grateful for this service.

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    Verified purchase
    Staff

    Reviewed Jan. 10, 2025

    I had the most AMAZING representative, Imani A. She took what was a very difficult decision for me to make an extremely easy process. She was very pleasant and caring. She took her time with me and explained everything all the way through reassuring me that everything would be ok. Thank you Imani... I will forever remember you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2025

    He was very kind. He helped me a lot to try to help me to get out of debt and he told me he would I would have to get 2500 in my savings to start paying them off and he was very polite. Helped me a lot to fill out the application and all he just outstanding and I would recommend anybody to you guys to help them like you guys have started to help me. If I ever get this mind again I would use you guys again, but I’m not getting in this phone again. If I can’t pay cash with it, I don’t want it. I don’t need it.

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    Verified purchase
    Staff

    Reviewed Jan. 10, 2025

    I’ve only been a part of the program for 2 days but so far so great. Well communicated knowledge, answered all questions, helped me understand the process. I look forward to the plan that was put together to help me get out of debt and gain control over my finances. I Would very much recommend to friends and family.

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    Verified purchase
    Staff

    Reviewed Jan. 10, 2025

    Representative was helpful, explaining how the process works, asking questions to ascertain if this process would be beneficial to us, and explaining how the process works. Representative was empathetic to our situation and knowledgeable about our options and recommended debt relief as our best option. Representative assured us that we would be well represented in our application and debt relief process.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 10, 2025

    Calling National Debt Relief was the best idea I’ve had in a long time! I had been struggling for months trying to catch up on payments after experiencing health issues. Going through terrible guilt when I was unable to make payments was just a horrible feeling. Everyone who I spoke to at NDR was kind, understanding, patient and very professional. With their help I now feel less stressed about my finances and more hopeful about my future.

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    Verified purchase
    Customer ServiceStaffResolution

    Reviewed Jan. 10, 2025

    They were all very helpful and I was happy about the outcome. I thank you all very much and also look forward to working with you in helping me to resolve my issues. I’m very grateful for accepting my phone call. Again I thank you, you have all been very kind to me and I do appreciate it very much for your help.

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    Verified purchase
    Staff

    Reviewed Jan. 10, 2025

    Pernell ** was very knowledgeable and helpful about explaining to me how NDR could help me get out of debt sooner than I could. All my questions were answered so I could make a clear decision on what I was getting into. There was no pressure to sign up. Hopefully, I will be satisfied in the end.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 9, 2025

    Professional and caring!! That’s how I describe how I was treated and how the agent taking care of me. We worked through my monthly bills to determine how much I could afford to get out of debt. I definitely will recommend this company to anyone who needs financial help and relief.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2025

    The employee was great due to she explained how the program works and she listen to me on why I needed help. Very professional and knowledgeable of the company. She made me have a peace of mind and relieve some stress that I was feeling. I recommend she gets recognized for her professionalism.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2025

    I’m thankful for Manuel helping through the process of signing up and getting me on my way to become debt free. I’m also thankful for a company like National Debt Relief. My mind is now at ease knowing I that in no time I will be debt free. I am grateful for National Debt Relief. Also works with people and their budgets to make it that much easier to take advantage getting out of debt.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2025

    Terrence ** helped me understand what I was starting and explaining how it could help and what is to come and I am please with the experience and happy with what has started, was very straightforward and stopped to ask if I understood everything and made sure I knew what I was signing before anything else.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Jan. 9, 2025

    This debt relief program is easy to understand, easy to enroll, and honestly going to be a big lifesaver. Pernell was a great help! Super easy to talk to and extremely helpful throughout the whole process. He answered any questions I had and provided meaningful advice. I can’t thank him and National Debt Relief enough!

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2025

    They did a great job at explaining the process thoroughly while staying professional, attentive and clarifying any questions that I had. He was patient, detailed, and informative. Very satisfied with my experience and excited for this opportunity.

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    Verified purchase
    Price

    Reviewed Jan. 9, 2025

    Lots of information, but, worth the time. It's so great not been in constant stress eating away at your life span. Wish I would have done this so much sooner. I hope that once this debt is resolved I will be able to live a less stressful time and visit with my grandkids and my children.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2025

    Luis was very well mannered and informative about everything! He answered all questions and made this process painless! He reassured me my debt would get settled and life will get easier again soon! He was very understanding with my situation and he made sure I understood the whole process with no questions unanswered. Thank you so much!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2025

    Agent was very helpful and patient. I felt understood and comfortable. This program should help me get out of my debt hardship sooner than I could do it myself. Having a direct phone number to give my creditors to call instead of my personal phone number should lower all the collection calls I currently get. I just wish I would have started this program several months ago.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2025

    I worked with Edwyn ** to complete my application for the debt management program and he was incredibly helpful, knowledgeable and easy to contact. I had been putting off completing the application because I thought it would be time consuming and cumbersome, but Mr. ** made the process as simple and painless as possible.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2025

    Mr. **, Taron was very professional and understanding. He made me feel important and never made me feel like a failure. I appreciate all he did for me. He's a valued asset to your organization. I feel a lot of pressure released thanks to him and will consider him a valued friend. Thanks again Mr. **.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2025

    It was easy to enroll. I had a nice conversation with representative JC in which she was very helpful and mindful of my situation. She was very detailed in explaining to me how the program works and made sure that I understood what to expect when enrolling. I am looking forward to my financial freedom.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2025

    This was a very hard discussion to make. Teri made everything very easy and explained everything so that I had a go9d understanding of what was going to happen and what to do. She also explained what will happen over the next few weeks and how to use the porthole.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2025

    All the staff members that I spoke with were all alike, very friendly and helpful guiding me through the process. My stress level is gone now and look forward to getting this debt resolved. Your company was referred to me and glad I made that call!! Thanks to the entire staff!! You guys rock!!

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2025

    They did a great job helping me with my finances and getting me out of debt. I would recommend them to anyone. They are straightforward about everything..And let me know what they can do and how about doing it. Thanks for being understanding and helping me with all of debt relief.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Jan. 8, 2025

    The man I talked to was such a big help!! He was very calm and very polite!! The amount of patience he has is incredible and I give him a five star rating! Very excellent customer service. My grandson came in and helped me and he appreciated every moment with us.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2025

    This process was a little LONG and drawn out, but overall the representative that I worked with was pleasant and we reached the desired end goal, so I am please. The representative was attentive and knowledgeable about the content, and although these kinds of conversations are not fun for anyone, she did not make it terribly hard to bear, I appreciate the time and efforts that she put in to help me navigate this situation.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2025

    I was helped by Jordan **, and I must say he knew what he was talking about. He made me feel comfortable and helped me understand the purpose of NDR thus making me feel comfortable to move forward and doing the program. Had a great experience and he was also very patient when it came to my 100 questions even if some were repetitive. NDR helped me lift a large load off my shoulders. Thanks NDR and thanks Jordan!

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2025

    Alax the representative of National Debt Relief was the first one who spoke to me. He did an amazing, phenomenal job. A wonderful person raised with great enthusiasm, ethics and moral values. I am glad he explained everything in detail and gave me sufficient time. Very professional person. I can see him fly high in future at some higher levels. Wish him good luck 🍀. It was like dream come true. I feel so enlightened and blessed along with shedding off tons of anxiety from my mind. I can better handle my daily challenges with full confidence and peace of mind. Can never pay enough thanks.

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    Verified purchase
    BillingRates

    Reviewed Jan. 7, 2025

    We are $40,000 in debt and struggling to make minimum payments, falling farther and farther behind because of outrageous interest rates of 26% and 32%. I felt sick to my stomach every day…until National Debt Relief came up with an awesome program to pay off our creditors. Now we are on the road to paying it off all at a low monthly rate that we can afford! My stomach is happy now!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2025

    I've been with it before and I was happy with it then but I couldn't afford it then. But I can now. They have helped me reduce the amount I owe. And it's going to keep the people from calling me and do. Cuz I really hate getting calls from creditors and I don't want them anymore and I want to get rid of all my debts and be free of it.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2025

    With much apprehension, I applied. A wonderful account rep, Jason **, made me feel more comfortable and walked me through every step. Every question was answered, and I can contact him any time I have concerns! My budget is now manageable, after all the obstacles that have been thrown in my lap over the last 7 years!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 7, 2025

    The representative was friendly, thorough and experienced. I was not sure if I would use NDR, but all my questions were not only answered but the rep was reassuring as well. The rep also exhibited patience as my phone and computer were working slow and I tried to be as efficient as I could.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 7, 2025

    Working with Brandon ** was very helpful, he explain everything sometimes more than once, I take a little time but was very precise. Going to save us about $5000 over a period of time, with a low payment that is going to help us get back on our feet. He was very helpful even help putting our a cellphones so we can track everything on them. Which take him a little time, we aren't the good on them, he was very patient with us. Thanks Brandon

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    Customer ServiceStaff

    Reviewed Jan. 7, 2025

    Absolutely fantastic experience working with Jericho at NDR! From start to finish, his customer service was nothing short of impeccable. He was incredibly clear and detailed, making sure I understood all my options and addressing every question I had with patience and precision. His communication was not only professional but also a pleasure to engage with – his positive attitude truly made the process enjoyable. I felt confident and comfortable in my decision, knowing I was in great hands.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2025

    The agent was very helpful in explaining to me the program and how it could work for me. It was quick and easy and I understood everything he was talking about. Getting myself into debt was overwhelming to me. I was able to get into the hardship program which he went over every detail. The experience was very pleasant.

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    StaffRates

    Reviewed Jan. 7, 2025

    Samantha was very professional, thorough and sincere. I hope my positive experience results in a successful outcome. I look forward to being debt free in the four years or less as was reviewed in our interview. I must add, if interest rates weren’t so high, I wouldn’t have to endure this compromise.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2025

    From the first initial call, everyone involved in the entire process was professional, friendly, helpful and patient all the way through the application and information-gathering process. Even though it was hard to make the call, once completed it was a huge sense of relief. I'm excited to get this program underway and move me and my family in the right direction to being debt-free.

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    Staff

    Reviewed Jan. 7, 2025

    I worked with Jeremy **, he was extremely professional getting me set up with National Debt Relief. He walked me through every step of the way and made sure I understood everything. I would recommend National Debt Relief to anyone, family and friends. I can’t say enough about Jeremy ** and the staff that worked with me.

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    StaffBilling

    Reviewed Jan. 6, 2025

    Rick ** was very helpful and I appreciate his understanding and patience with my questions. My previous debt reconciliation program went defunct with Clear Creek Legal and their law suit so I’m hoping that NDR can pick up where they faltered and get me where I need to be debt free with an excellent credit score and ability to have a credit card again.

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    Customer ServiceStaff

    Reviewed Jan. 6, 2025

    Was really stressed out about debt. Got great assistance from a very kind rep who walked me through the process and I felt like I was actually helped instead of talked at. Good customer service and clear instructions on how to proceed. Was also provided plenty of links if I needed additional information after the call.

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    PriceStaff

    Reviewed Jan. 6, 2025

    The service was very professional and effective. Thanks to this service I am able to have some peace of mind knowing that my finances will be in order. I appreciate being able to receive assistance in my native language Spanish. Thank you very much for the opportunity to consolidate my credit in a convenient and affordable way.

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    Customer ServicePunctuality & SpeedMaintenanceStaffBillingRates

    Reviewed Jan. 6, 2025

    Absolutely fantastic, customer service. My advisor walked me through everything I needed to know and helped me understand the things I didn't quite get. The rates, break down, all of it was a very simple process to follow along with. For anyone who is in debt or struggling with credit cards, I recommend signing up sooner than later. Especially given how much money you can save your future self.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 6, 2025

    I was #5 on the anxiety level, 5 being the most. Plus I was very uncomfortable doing business online. The agent I spoke with was excellent. My anxiety level came down to 3. Being a senior citizen, I will always be cautious of fraud and scams. Allowing for a person to call you back can improve suspicion.

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    Punctuality & SpeedStaffTransparency

    Reviewed Jan. 6, 2025

    Very detailed explanation of the program and professional. My wife and I are very excited to start a fresh beginning. We will focus on paying it down as quickly as possible. I will definitely refer a friend. It was a great experience and very timely. This will give us the opportunity to prepare for retirement that we did not think we would be able to do. What a relief at a perfect time.

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    Staff

    Reviewed Jan. 6, 2025

    The young lady I spoke with was very professional courteous kind and informative. She answered all my questions and I was fully satisfied with her service. I certainly do appreciate how informative she was and her being so helpful and kind. As far as I'm concerned she is an asset to your company and she's somebody that brings value to National Debt Relief.

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    Reviewed Jan. 6, 2025

    Prince was great. He explained everything and answered all my questions. We went over all my debt and derived a plan that works for me. I will be debt free in no more than 3 years. This program is very personal so that the plan is personalized just to you and your circumstances.

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    Staff

    Reviewed Jan. 5, 2025

    Everything went fine. It took much longer time than original posting said it would. It was very easy to go through. I just need to get help on signature pages. The person I was speaking to was very nice and helpful making me understand the process. If need be yes I would recommend to a friend.

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    Punctuality & SpeedBilling

    Reviewed Jan. 5, 2025

    My experience with who I talked to was great. Just can’t wait to see the final results. Also one of the companies y'all are dealing with wants a power of attorney and I don’t know how to do that. They won’t quit their payment process until they receive it and I can’t afford that.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2025

    Ray, the service rep for National Debt Relief was very professional, patient and empathetic. He was also knowledgeable and explained all aspects of the debt consolidation process. The process was smooth, not intimidating or humiliating. Also, it was not too long of a process. I also got follow up information. So I knew what was coming up next. I am glad I called. I now have peace of mind in this area of my life.

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    Staff

    Reviewed Jan. 5, 2025

    Kelly was very helpful and professional. She was very detailed about the process. Kelly guided us thru process step by step. She answered all our question to help us feel comfortable about the serious decision of consolidating our debt. I will definitely recommend this company to others who are experiencing our situation. It was truly a pleasure working with Kelly.!

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    Staff

    Reviewed Jan. 5, 2025

    Service was great. Process was smooth and easy. Very informative. All my questions were answered. I feel like a weight has been lifted off my shoulders. I would definitely recommend anyone who is going through financial struggles. I can see a light at the end of the tunnel now. Thank you.

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    Staff

    Reviewed Jan. 5, 2025

    My counselor is Bianca **. She was very patient with me and all of my questions; she had to help me figure out a ton of the technical stuff and even made me laugh when I felt like crying. Thank you so much for her help and your program. I would recommend this program to anyone struggling in the current economy.

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    Staff

    Reviewed Jan. 5, 2025

    My debt relief agent Justin was very helpful, personal and informative. I instantly felt relieved after speaking with him. He was very patient when explaining the process to me and answered all of my questions without hesitation. Anybody going through debt I would highly recommend looking into National Debt Relief. That staff are friendly and knowledgeable.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2025

    We spoke to Andres on the phone. He was very professional & explained everything to us & answered our questions. He was very understanding of the situation we are in. He thoroughly explained to us how the program works. I felt so much relief when we were done talking to him.

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    Customer ServiceRates

    Reviewed Jan. 5, 2025

    Diego was very instrumental and easy to talk to! And he also explained everything to me from a more fundamental perspective! I was excited to hear from Diego, simply because he wanted to show me that he has my best interest in mind, when it came to me getting my finances back in check!

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    TechStaff

    Reviewed Jan. 4, 2025

    I am very pleased with National Debt Relief. Joe was very professional, nice, understanding, and patient. I would recommend anyone to National Debt Relief. They were empathetic and understanding of my situation and did not judge. They were organized, explained the program in detail, and went over the contract to make sure I understood everything. Thank you for helping when I really needed it!

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    Customer ServiceStaff

    Reviewed Jan. 4, 2025

    I am very pleased with Angel's customer service and communication. I was checking in to a couple options and Angel really stood out as professional and patient. He explained the program clearly and really made me feel confident in my decision. I'm very excited to get back on track with everything. Thank you for the great experience.

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    Staff

    Reviewed Jan. 4, 2025

    Our contact lady was wonderful, she explained the process in detail, very careful to explain what to expect, I could not believe her patience, Excellent. She walked us through the paperwork which was really lengthy. She talked in length about how this debt consolidation would work, what to expect, How it would affect our credit.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2025

    Customer service was out of this world magnificent and I would definitely recommend to family and friends. From the beginning to the end each representative went over and beyond to ensure I felt comfortable, understood their process, their partner's process, and the process of the company as a whole. My husband will also be getting set up all because the representative also made him feel comfortable even though I was the one having the conversation.

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    Customer ServiceStaffBilling

    Reviewed Jan. 4, 2025

    I called the number, and National Debt Relief called me back. I put my email address, and NDR called me back within five minutes. When I called, the reps answered a bunch of questions about how the program worked. It’s a great program. It was faster and easier payment. All my credit cards at once. It was like a start all over again.

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    Customer Service

    Reviewed Jan. 4, 2025

    Great customer service. Everything was well explained really easy. I’ll recommend it to everyone. I thought it was gonna be harder but everything went smoothly. The lady explained all details how much I was able to pay and how much I could save. I definitely will recommend to any member of my family

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    Contract & TermsStaffBilling

    Reviewed Jan. 4, 2025

    Jean was very informative about the process. He read me through the agreement, section by section. He also explained how my payments would received by NDR through my account. Jean informed me that my credit score would lower. But, reassured me that I would be able to bring it back up in the future.

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    Staff

    Reviewed Jan. 4, 2025

    Very informative and helped me feel relaxed about my decision. I was nervous about this but Frankie talked me through a lot. He went above and beyond. I'm excited to how this plays out. Knowing I can reach out with any concerns is great. I look forward to getting this under control

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    Customer ServiceStaff

    Reviewed Jan. 3, 2025

    From the very beginning of my phone call, Kaitlyn was professional, friendly, knowledgeable and reassuring. She answered all my questions and did not rush the phone call. I felt like she cared about me as a person and was doing her best to help me. It was a wonderful experience!

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    Reviewed Jan. 3, 2025

    Steve ** was great. He is definitely experienced in his field and explained everything fully and answered every question completely to a customer who knows next to nothing about this like myself. I appreciate his service a lot. I also appreciate how much of a relief this will give me in terms of my finances

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    Staff

    Reviewed Jan. 3, 2025

    The gentleman that helped me was knowledgeable, friendly, helpful and above all else, patient. He answered numerous questions for me and took his time. He made sure I understood everything every step of the way. I’m excited about getting back on track with my finances and it couldn’t have gone better.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2025

    Rusina was friendly, knowledgeable, kind and patient. She went out of her way to answer any and all questions I had and did so in a way that made the whole experience a very pleasant one. I could not have asked for a better customer service rep. Very highly recommended!

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    Staff

    Reviewed Jan. 3, 2025

    Yes I would recommend y'all. Bryan took good care of us, was very helpful and did everything we needed to get us on track with our debt and this way we can get our life back on track for good this time. I don't know what else you want. I said all I could think of

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    Customer ServiceStaff

    Reviewed Jan. 3, 2025

    Very courteous, patient helpful. Explained everything thoroughly. Kyle was kind and understanding. He explained every step what he was doing and about emails I would receive. Gave phone numbers for future use and explained about calls from creditors and how to handle them. He was patient while I found information that I needed. If he had to put me on hold for a minute he would inform me ahead of time.

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    Staff

    Reviewed Jan. 3, 2025

    The people who take my case was so kind and helpful. They explain everything carefully and ask me if I have any doubts or questions. Really they are very good doing their job. Highly-qualified and professionals. I hope the help they give me help my situation. I told my wife and my friends about this program because I think is wonderful help for somebody with money problems.

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    StaffBillingTransparency

    Reviewed Jan. 2, 2025

    Isiah gave a thorough explanation of National Debt Management Company! He shared my debts, what my payment would be and the length, terms, etc. Isiah was efficient, professional and answered all questions in a timely manner!!! Since my spouse and I have joint credit cards, he was added to include the 2 joint credit cards!!!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 2, 2025

    My enrollment experience was very good. The person that I talked to was very helpful and very polite. He walked me through the process step by step. His explanations were very clear and easy to understand. I'm glad I made that call to National Debt Relief and would recommend it to anyone that is in debt.

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    Staff

    Reviewed Jan. 2, 2025

    Josh ** was very helpful and explained everything very carefully and made sure I understood before he went to next subject and he made sure I knew everything I was signing. He explained everything very well. He explained how much money I would save through National Debt Relief instead of trying to pay this debt by myself, and in comparison to other debt programs.

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    Staff

    Reviewed Jan. 2, 2025

    Edwin was very knowledgeable and candid with all information, which put me at ease. I don't think I could have had a better experience than what I received. Thank you for your assistance. I am pleased with the outcome of my decision and I look forward to working with Debt Relief.

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    Staff

    Reviewed Jan. 2, 2025

    Really pleasant and friendly and very helpful. I would recommend anyone to y’all. I believe that y’all will be able to help me pull out of this stressful bind that I’m in so I can retire at a decent age peacefully. I wish I had done this long before now. I was thinking about filing bankruptcy, but I don’t have to now. Thank you for your help and I will recommend y’all to others to help them.

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    Staff

    Reviewed Jan. 2, 2025

    Hancer ** was very, very helpful and knowledgeable during this entire process. We appreciate his help during this hard time. We hope that everything will go smoothly because life has been extremely hard. He reassured us the whole process will be simple and that NDR will always be there in case we need to reach out for any form of assistance.

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    StaffBilling

    Reviewed Jan. 1, 2025

    Alexander was professional and extremely helpful. He patiently answered all of our questions and walked us through the process. I can finally see some way thru the mess we’ve been in due to a huge loss of income. The monthly payment is less than our previous minimums and the estimated time to pay off is shorter as well. I truly had thought our only option was going to be bankruptcy, but now I have hope we can dig our way out.

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    Staff

    Reviewed Jan. 1, 2025

    Sonia ** was amazing. She was very helpful and understanding during the process. I appreciate the high level of empathy she showed during the process. She was very capable and answered any questions that I had and cleared any apprehensions that I may have had prior. By the end of the conversation I was excited and felt immediate weight off my shoulders once I knew I was in good hands with National Debt Relief

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    Customer ServiceStaff

    Reviewed Jan. 1, 2025

    Mr. ** was amazing. After a few missed follow up calls by me. I was finally able to speak with him about my situation. His patience and understanding were all appreciated. He eased me concerns and explained how this will benefit me and my future financial future. I will definitely recommend this for anyone that is looking for help.

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    Price

    Reviewed Jan. 1, 2025

    Had a wonderful experience with Nichol, she was able to ease my concerns, mainly because I had tried Global debt relief and they stole 6 months worth of my money. I was fearful of the same thing happening once again. She assured me they were accredited by the BBB and I was able to look it up.

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    StaffBillingRates

    Reviewed Jan. 1, 2025

    I contacted National Debt Relief to find out what my options were for reducing my credit card debt. The representative that I spoke with clearly explained how the program worked and how it might benefit my financial situation. There was no pressure to apply. Using their debt relief program is saving me over $100.00 per month and saves on interest payments. All around great service.

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    Staff

    Reviewed Jan. 1, 2025

    Kimberly got me signed up to use NDR service. She explained everything in a timely manner and asked many times if I had questions. I would highly recommend her and NDR for helping me get my finances back on track. I appreciate all the assistance from Kimberly! Having used NDR services about 10 years ago I am very comfortable with the company.

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    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2024

    Consult to start debt consolidation went extremely smooth fast and very easy. The process made the financial stress I was having lifted. The representative was extremely friendly patient and no judgement was ever perceived. Thank you for a wonderful experience and assistance. I'm now hopeful for my financial future with this process and will be able to get my credit score back up.

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    Staff

    Reviewed Dec. 31, 2024

    I spoke with one of your Representative name Ryan. He was very helpful and knowledgeable. The process was very easy and he explained it very well to me. I would highly recommend this to my friends. I wish In had known about National Debt Relief earlier. Thank you so much.

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    StaffBillingRates

    Reviewed Dec. 31, 2024

    Mr. Alexander ** is a true Pleasant Professional who informed me of the Credit Card high interest downfalls. He guided me through the option saving me tens of thousands of dollars! Mr. ** addressed my concerns with confident assurance about the the on going process to eliminate the debt. Thank You for the savings.

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    Staff

    Reviewed Dec. 31, 2024

    Mr Scott ** was very nice and very experienced. He answered and explained all of our questions. Even though my husband and I feel a little apprehensive because we have never dealt with NDR, Scott made us feel comfortable and so that helped sealed our decision to go ahead with NDR, and if it works we will certainly recommend them to our family and friends

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    Refunds & PayoutsStaff

    Reviewed Dec. 31, 2024

    Great. I love that she explaining every detail and help me to understand everything. I am happy to be part of the program and know that I have an option to pay my debts. I feel that now I have everything under control. In conclusion, I think this program is a great way to find help

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    Staff

    Reviewed Dec. 31, 2024

    I spoke with Jason. He was courteous and extremely thorough. He made me feel comfortable and kept reassuring me that I was not alone. Thank you for helping me get a handle on my finances and for Jason. Knowing that I am starting down a new path and will be able to retire without the stress of debt give me hope for a brighter future.

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    Staff

    Reviewed Dec. 31, 2024

    Steve ** not only eased my worries, but also made me feel heard and understood for the situation I'm in. I'm grateful for the program in how easy it was to set up and I'm looking forward to finish my whole debt. Thank you so much for all the help.

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    Staff

    Reviewed Dec. 31, 2024

    Jasmina was incredibly helpful, empathetic, and kind throughout the process. She answered all of my questions thoroughly and was happy to assist. The process was easy and in the long run, I will save money and be debt free. I recommend National Debt Relief for anyone that needs a solid plan to get out of debt.

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    StaffBilling

    Reviewed Dec. 30, 2024

    Nicole ** was amazing! She walked me through the entire experience for which I was very fearful. This was explained extremely well. I feel comfortable that I have found a solution. I was in a major car accident and the credit card companies refused to work with me. This is an easy way to pay off debt and renew my credit.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2024

    My agent, Debbie **, has a heart of gold and was the absolute best from following up with me, explaining everything, answering all of my questions, and being patient all the way to actually putting my plan in place. I would definitely recommend the National Debt Relief program to anyone that’s going through financial hardships that I know of in the future.

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    Staff

    Reviewed Dec. 29, 2024

    Talking with Denise was an amazing experience under my circumstance. She made the info easy to understand and really made things clear on whom I should contact and go about what needs to be done. She came across very encouraging and uplifted me into believing I can get out of this debt. She deserves a raise. If there were more like her, world would be a better place. :) Thank You.

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    Staff

    Reviewed Dec. 29, 2024

    This is the hardest decision I have ever made. Derek was so patient with me and answered all my questions with compassion and kindness. I’ve only just started this journey and already I feel less stressed!! If all the staff at National Debt Relief are as wonderful and kind as Derek **, then I just scored a grand slam!!

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    Customer ServiceStaff

    Reviewed Dec. 29, 2024

    Excellent. Joseph was Excellent. He was patient and he's a good listener. I do appreciate your help. Thank you. Have a wonderful New Year's 2025. God bless y'all. Thank you for the great customer service. Y'all took a big weight off my shoulders financially. Thank you for everything you done.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2024

    I was very satisfied with NDR. They were understanding and very very helpful to help me get out of this financial bind I got myself into. I truly felt they really cared about my situation and they were a answered prayer for me. It's been a true wakeup call for me.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2024

    Naomi provide excellent customer service and made feel very comfortable about my decision to sign up with National Debt Relief. She was cordial, very knowledgeable, patient, and kind. Thank you very much. I look forward to financial freedom and a fresh start. I will definitely refer National Debt Relief to others. Thank you, thank you, thank you.

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    Staff

    Reviewed Dec. 29, 2024

    I was amazed by how supportive and non-judgmental Juan was when helping me try to get my life back on track. I was definitely going through a moment of hopelessness until I contacted NDR. After going through a divorce that destroyed my credit, I feel confident that I can reclaim my financial independence now.

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    Staff

    Reviewed Dec. 29, 2024

    April at National Debt Relief was professional and guided me through the process in a very calm and deliberate way. She made me feel comfortable with my choice and was encouraging which is exactly what's needed by folks in this situation. I am very satisfied with NDR's professional approach and their knowledgeable people who are there to help.

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    Staff

    Reviewed Dec. 28, 2024

    My agent was very helpful and friendly while being very efficient in working through the enlistment process. He kept the procedure simple and understandable at each step and adequately answered all questions. Because of him, I would highly recommend National Debt Relief to anyone in a situation similar to mine.

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    StaffTransparency

    Reviewed Dec. 28, 2024

    Rodney was extremely helpful and very thorough in his explanations. He answered every question I had and made sure I understood each step before continuing on. He had a very friendly tone and we even found out we had past job experiences in common. Would highly recommend anyone to go through him.

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    Customer ServiceStaff

    Reviewed Dec. 28, 2024

    Naomi was very educational for me, explained everything in detail and helped me navigate thru the process. She was very kind. Naomi walked me through the process, and explained everything to me, also answering all my questions as we went along. She also provided me with phone numbers to use in future, should I need additional help.

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    Punctuality & SpeedStaffRates

    Reviewed Dec. 28, 2024

    NDR is not only top rated but, an excellent choice for debt management. I felt debt and emotional relief after my very first conversation with them!!! I HIGHLY RECOMMEND National Debt Relief to anyone desiring to quickly regain control over debt without the headache of having to deal with collection agencies.

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    Staff

    Reviewed Dec. 27, 2024

    Thank you Alexander for all your help and explaining everything to us. It make the experience so much easier. It helps when someone is kind and explained everything so you don't get overwhelmed. I can see a brighter future now thanks to National Debt Relief. I future with no debt.

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    Staff

    Reviewed Dec. 27, 2024

    Angel ** explained everything very well. I was able to understand everything he said. He's a great leader in my book. Would recommend him to my friends. He took into consideration of all my debt. Also seems so passionate about his job. He is very professional about his work. Really like the way he handled my case.

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    Sales & MarketingStaff

    Reviewed Dec. 27, 2024

    My time with Valentine today was an hour very well spent. He took the time to explain everything in detail and answer my endless nervous questions as I had been scammed before. He made sure that NDR was able to provide a plan that helped me take care of my situation and was something my family could afford.

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    Staff

    Reviewed Dec. 27, 2024

    The agent, Cameron **, was WONDERFUL to work with and really put my mind at ease! He explained everything very well and I couldn't have asked for a better agent! I look forward to my financial future thanks to Cameron! He provided me with a solution to my debt consolidation that is going to work for me and has me feeling optimistic about my financial future.

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    Refunds & PayoutsStaffBilling

    Reviewed Dec. 27, 2024

    Over 20,000 dollars in credit card debt. Sometime I have to decide whether to pay my credit card bills or buy my insulin. This program will help me to get back on track. I don't dispute my debts. I don't want to file bankruptcy. I want to pay my bills.

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    Punctuality & SpeedStaff

    Reviewed Dec. 27, 2024

    John was fantastic. He reviewed in detail the program and explained the program structure and how my personal situation fits it in. He tailored it to fit my circumstances. I look forward to my completion of the program. John explained what my options are to speed it up. John was very thorough going through the material. No short-cutting or skipping through it. He always welcomed my questions and explained things well.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2024

    Talking to your representative, Valentine, everything was explained perfectly and I was allowed to ask questions which he answered. We went over the accounts and balances. I said sign me up. He also said the accounts will be closed and I could no longer use them. We also verified my information; email address, personal information, and banking information. He made sure I understood all the steps and how things would progress further.

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    StaffBilling

    Reviewed Dec. 26, 2024

    Mickey ** was absolutely wonderful. He treated me like a person and that I mattered. He was very helpful and repeated things if I needed clarification. The program was individualized based on my needs to become debt free. The payment was also within my budget constraints. The set up was easy to access the account where funds will be deposited and withdrawn from. The idea that they will take care of everything for me reduced my stress level so I can focus on other things such as paying medical bills.

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    Staff

    Reviewed Dec. 26, 2024

    They have promised to save me tons of money while I repay debts. They are thorough and above the board, carefully explaining every aspect of the process. I am confident that I’ll have their full support as I take the journey to be debt free. And the representative was understanding and compassionate.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Dec. 26, 2024

    An excellent experience. I would recommend anyone needing help to get in touch. Needed help at the time. It was Christmas Day. I had no reel to turn fortunately. They responded Christmas today and the next day. Early in the morning I had help. Thanks again. My wife also enjoyed the help. We received from the company.

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    Punctuality & SpeedStaff

    Reviewed Dec. 26, 2024

    Easy and quick to sign up. Samantha helped a lot. I'm looking forward to financial freedom! I hope that we can make great strides. It took us a long time to get in this mess, so it'll probably take a while to get out, too. Thanks for your expertise. We are happy for a good working relationship going forward.

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    Reviewed Dec. 26, 2024

    I'm scared as hell that I did the right thing. I won't know for sure whether it's a good thing or not until I live with it for a couple months. I pray it's for the best. I need to make one correction if I can to the information on the application. I hope I will be able to do that.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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