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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 26 Reviews 4635 - 4835
    Verified purchase
    Staff

    Reviewed July 13, 2024

    This was a very knowledgeable and informational experience. If I knew this before I would have been better equipped not to get into the situation I found myself in and want to thank you for sharing this knowledge. I have been enlightened to my mistakes and now believe with the continued educational information will have a greater future.

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    Customer ServiceContract & TermsStaff

    Reviewed July 12, 2024

    I made a 1:30 phone appt w/ Diana via email today. She replied to my email and she called at the prearranged time. She stayed on the line w/ me until Evelyn took over in order to make a correction on the Debit relief agreement - Est monthly living expenses. Evelyn was very professional, listening carefully and addressing the changes that needed to be made. She was very helpful and succinct.

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    BillingLoan Process

    Reviewed July 12, 2024

    I have been making my payment every month faithfully. I have been able to resolve one debt and I am in the process of resolving another one. I have qualified for a consolidation loan to address the last of my debt which is 2. They have really gotten the stress off my back. They are truly my lifesaver.

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    Customer ServiceCoveragePunctuality & SpeedStaffBilling

    Reviewed July 12, 2024

    I retired early to care for my mother, whose dementia took a sharp downward turn. Financially, she has always shared the bills for the house, although her name is not on anything. While consulting with an elder law attorney, I discovered that this is not legal. Without her help, I can't make ends meet. Contacting National Debt Relief was a major step for someone who has always been financially independent. The representative that I spoke with (Shaun), was non-judgemental and very reassuring. When the conversation was over, I had a plan and will have a few dollars left over at the end of the month. I slept well that night. No, it won't be easy. I will have to deal with creditor calls for a while-but NDR even covers that with a phone number you can give the creditor. The bottom line is that I can care for my mother without worrying about having to sell our home or belongings. I am truly grateful to National Debt Relief.

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    Customer ServiceContract & TermsCoveragePunctuality & SpeedStaff

    Reviewed July 12, 2024

    Was a great experience. Very professional. Smooth process and clear all question answered. Prompt in returning calls, short process. Legal coverage provided within the package is essential to feel that the company will be defending you all the way through the agreement quesrions. Jason was very professional, accommodated all my requests regarding the time of communication. Overall the experience was excellent. I will recommend a friend the company if approached.

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    TechPricePunctuality & Speed

    Reviewed July 12, 2024

    They answer all my questions very quickly and clearly. Very good program. When I receive the contract the person that works with me, explain every detail of the contract, give me copy of the contract. I'm doing comparison with different companies but they want to charging me more money and longer contract. Definitely if I need to recommend this program to someone else I can do it.

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    StaffBilling

    Reviewed July 12, 2024

    I was worried about being able to get out of the debt that I had accumulated over time and was being hounded by the credit card companies. After talking to the representative with this company they put my fears to rest and showed me that it would be possible to get out of debt and get a fresh start without filing bankruptcy.

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    Verified purchase
    Staff

    Reviewed July 11, 2024

    My rep was very helpful and caring about my situation. I would recommend this company to anyone who needs help. Great service! They were very helpful with any questions that I had. I appreciate the help you provided! Thank you. Thank you. Thank you!

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    Verified purchase
    PriceStaffBilling

    Reviewed July 11, 2024

    Easy to understand the instructions, I think it is better Debt relief than other programs. The monthly payments is way better and less expensive so as to help me to save money and to ease the stress for my other needs. It can be recommended to friends and family who are struggling with their card payments to survive this current economy.

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    Customer ServiceStaffRates

    Reviewed July 11, 2024

    Mr Mel was very kind and patient with me. He explained every detail about the process and answered all of my questions. He was great at following up and I would not hesitate to recommend NDR to anyone who has unsecured debt that has a revolving rate. I feel that this process will help me to be able to breathe again.

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    Verified purchase
    Staff

    Reviewed July 11, 2024

    I was worried that the process would be painful and embarrassing. It was not. I was taken step by step through the process and am now confident that my debt will be paid in a fair and consistent manner. I appreciate the professionalism and patience of the representative who helped me get started. Thank you.

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    Verified purchase
    Staff

    Reviewed July 11, 2024

    Tina was amazing at both helping me through the debt relief process and being compassionate towards me and my situation. I feel that partnering with National Debt Relief is going to be a life changing decision for me in the best way. I feel confident in knowing how the process works and I trust that National Debt Relief is going to assist me in my financial goals that will set the best future for myself and my family.

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    Customer ServiceStaff

    Reviewed July 11, 2024

    She did a great job and she was very helpful. She took the time to explain everything to me and she was very supportive. I’m glad that she was so supportive and helpful. She was very nice and pleasant. She didn’t keep me on the phone a long time and she was to the point. This have saved me a ton of money and I’m glad that I did this.

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    Verified purchase
    Staff

    Reviewed July 11, 2024

    I had a very delightful conversation with the lady that I was talking to and she explained everything about the company and how the program would go and how it was going to work. She was very friendly and professional with the way that she talked and explained everything to me. I really enjoyed talking to her and really appreciated the way that she took her time to explain everything to me so that I could understand everything that was about to happen with me doing this. I thank her very much for helping me with this matter. Thank you.

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    Staff

    Reviewed July 11, 2024

    Thank you Tiffany for your help. When deciding to a debt collection it is very stressful and sometimes hard to comprehend, but Tiffany was amazing she explained everything in terms we understood, she answered all our questions. We have just started the process and are relieved to know we have people that are there to help us.

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    Sales & MarketingStaff

    Reviewed July 10, 2024

    I'm very delighted how the process was so easy and my representative had the best persona and patience with me. Couldn't ask for more. The process was just like the customers said on the TV commercial. I am very well pleased and would definitely recommend this service to family and friends.

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    Staff

    Reviewed July 10, 2024

    The experience was great. My adviser Tyler S made me feel welcomed and answered all of my questions without any delay and also was easy to work with. I would highly recommend everyone to reach out to NATIONAL DEBT RELIEF for help with debt and also for any information about the program.

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    Verified purchase
    StaffTransparency

    Reviewed July 10, 2024

    This was the quickest enrollment process I have ever experienced in my life. Fernando was straightforward, transparent, and very professional. I would recommend this service to anyone looking to start over, and taking control over your life. There are lots of benefits that's included with the service such as financial education, to help you become more financially responsible.

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    StaffRates

    Reviewed July 10, 2024

    I was interested in this but really confused on how everything worked. Jeffrey was a really great with explaining how this worked and he was very helpful with the application process. He went into the details and was very patient with me whenever I missed any information and would ask him to repeat.

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    Punctuality & SpeedTimeliness

    Reviewed July 10, 2024

    Do yourself a favor and STAY AWAY from any company like National Debt Relief. They are scammers and thieves. They are in bed with Gitmeid & Associates Law Firm and they will rip money from you as fast as it gets deposited. Countless amount of different fees and they don't tell you about all of them and how it works. Here's is exactly what I've dealt with in the past 8 long months. I have deposited exactly $2587 as of today 7/10/2024 and $575 have gone to creditors and the remaining $2012 have gone to every fee that you can think of, which means in their pockets. The best thing you can do is start negotiating for yourself, as for me, it's too late.

    Tomorrow we will be in contact with another attorney about Bankruptcy. This has been extremely stressful and my health has deteriorated because of National Debt Relief and Gitmeid & Associates Law Firm. I even took a screenshot of today with how $199 got deposited and how they ripped that $199 the same day for fees which still leaves me with $0 balance after 8 months of deposits! FINAL WARNING - STAY AWAY!!

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    National Debt Relief
    Response from National Debt Relief

    Hi Robert,

    Thank you for reaching out. We regret to hear that you were dissatisfied with your experience. We would like to speak with you about your concerns. Please give us a call at 888-660-7427, or we will reach out to you as well.

    Sincerely,

    National Debt Relief

    Verified purchase
    Customer ServiceStaff

    Reviewed July 10, 2024

    It's was really good. They explained everything and helped me through my problems and got me all situated. Told me if I think of anything else to just give them a call. I would definitely tell anyone I know that needs this to do it. But yes everyone was so very helpful and went beyond for me.

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    Punctuality & SpeedStaff

    Reviewed July 10, 2024

    Everyone we have worked with so far has been wonderful. Obviously, this is a stressful time, but everyone has been very patient and understanding. At this early stage of the process I would say that working with National Debt Relief has taken a lot of the stress off of us. At this point, I would recommend this program to anyone struggling financially. I wish we would have started earlier than we did, but I definitely, I’m glad we made this choice.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 10, 2024

    I’ve had a great experience so far. My agent was helpful and knew I had little time with a busy work schedule. He did a good job. He answered all my questions and called me when he said he was going to call. I look forward to working with National Debt Relief. So far it has been great.

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    Verified purchase
    Staff

    Reviewed July 10, 2024

    I had a great experience, Jason answered my questions and helped ease my mind of the burden and assured me I had options that suited my situations. We worked together on a budget plan and because of it I am now able to save money and live life and I'm grateful I contacted National Debt Relief and I can finally sleep better.

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    Verified purchase
    StaffTransparency

    Reviewed July 10, 2024

    It was a nice and excellent morning to talked to one of your representatives and his name was Loony **. He did a great job dealing and delivering the message to me. It was a clear explanation and he have a compassion and understanding to explain everything what I need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 10, 2024

    I tried over six companies and was totally dissatisfied. I found National Debt Relief with the BBB website and I called and spoke to the best representative Nita. She was one of the reasons I signed up. I feel confident that my issues would be resolved promptly and efficiently. I most certainly will recommend this company.

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    Verified purchase
    Staff

    Reviewed July 10, 2024

    I had the best experience imaginable for an unfortunate situation in which I was in. The specialist that helped me was friendly, patient and efficient in explaining the process for my much needed debt relief. I had few questions, steps were explained to me in a way I could understand, at no time did I feel devalued

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    Customer ServiceStaff

    Reviewed July 9, 2024

    My experience on the phone consultation was very good, Valerie was very helpful, she answered my questions and really put me at ease with the whole process. I am looking forward to being debt free and having peace of mind in the near future. Thanks for all that you do.

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    Verified purchase
    Staff

    Reviewed July 9, 2024

    My experience was exceptional! I was at my wit's end and felt totally defeated in debt. After everything was finalized, I felt like the weight of the world had been lifted off of me. The care and concern given to me was awesome. I am confident that I can manage the goal that has been afforded to me and as a result, I will be debt free.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 9, 2024

    Valentine was so helpful and kind. He answered Al my questions and was very thorough when going over all the information. The process was so fast and I was able to see all my options and get the most cost effective for my situation. I would definitely recommend this program to others who are struggling.

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    Verified purchase
    Staff

    Reviewed July 9, 2024

    Excellent service and people friendly. Did not take as long as I thought. Not sure yet that I am a fan of Reach Financial. Seems like it will take longer to become financially solvent. Liked that there was always contact about my case and that you were easy to reach.

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    Verified purchase
    Staff

    Reviewed July 9, 2024

    Frank ** was super helpful and went above and beyond to help get me started. Was very thorough throughout the process to ensure I understood everything we were going through and made sure to answer any questions I had. I would highly recommend Frank to anyone looking to consolidate their debt.

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    Verified purchase
    Tech

    Reviewed July 9, 2024

    Nathan handled my case with compassion and without judgement. I was nervous about the process and he explained every step before moving forward. I felt well informed of everything in the contract before signing anything. He spent a lot of time explaining everything and it felt like I had his support before committing to the process. I am excited for this next phase to financial freedom.

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    Verified purchase
    Staff

    Reviewed July 9, 2024

    He was very knowledgeable of the product being offered and answered all my questions professionally. I would recommend him to help anyone need National Debt Relief's services. Thank you for your help in this difficult time. I look forward to having money for my family. I am so relieved to know there is a brighter future.

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    Verified purchase
    TechStaff

    Reviewed July 8, 2024

    Ryan was my agent. Very polite and very knowledgeable. He explained to me every single step of the process and made me feel comfortable. He guided me over the contract and helped me setting my account. Gave me all the numbers that I may need and was very patient. I would totally recommend him to my friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 8, 2024

    From my initial call I felt very comfortable with NDR. Jasmina **, my Debt Specialist, was most helpful - with information and support. She walk me through the enrollment process slowly and carefully and answered all my questions. I’m just at the beginning of the process, but, so far, very pleased.

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    Verified purchase
    Staff

    Reviewed July 8, 2024

    Nathan was an outstanding help. He went above and beyond to ensure I understood every bit of information so that nothing comes as a surprise. He kept in touch with me through the hope process of getting everything started. It was an all-around great experience. I will recommend this service to anyone I know that needs help.

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    Customer ServiceStaff

    Reviewed July 8, 2024

    The representative was very nice and informative. She made sure I understood everything that was going on and all the papers that I signed and initialed and what was going to happen at the end of the process. She was very easy to talk to. I wish all customer service reps would be like.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 8, 2024

    He was very informative and made sure I understood all the terms. He made it a fast and easy process. I highly recommend this to anybody that is wanting to consolidate credit card payments into one easy payment and it was all done over the phone. I was very pleased with the outcome of this conversation.

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    Verified purchase
    Staff

    Reviewed July 8, 2024

    Mr. ** was very helpful, friendly and knowledgeable in answering my questions. Would definitely recommend this program and him to other people. I appreciate his help and his service and this program has saved me a lot of money. Thank you very much as I am very appreciative of the program and the help that it is providing me.

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    Verified purchase
    Staff

    Reviewed July 8, 2024

    Very helpful, very clear, helped me through everything, explained everything very thoroughly. Very good at answering all questions. Made me feel this was the best decision for me, I feel relieved, confident for my future. I know things won’t happen right away, but it will with time. Thank you for everything.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed July 7, 2024

    I have been hanging on by a thread - sinking further and further into debt. My payments were current, but as my balances and interest were so high, I needed to use my cards for living expenses after paying my bills. As a senior, there didn't seem to be any way out and I worried my family would inherit my debt. On my first call to NDR, I worked with Darwin, a debt specialist. We talked through my situation and by the end of the 30 minute call, everything was set-up, signed and ready to go. I could BREATHE! Such a heavy weight lifted!

    Darwin presented all the information clearly and also checked repeatedly to make sure I understood and my questions were answered. There was absolutely no pressure or coercion! It felt like Darwin was a partner in the process and was noticeably relieved for me when we had a great plan to get debt free! It's no wonder NDR has an A+ rating with the Better Business Bureau and are fully accredited. If you are in a similar situation - don't wait to call!

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    StaffRates

    Reviewed July 7, 2024

    Hard times can really put you in a bind financially, but thanks to National Debt Relief I was able to save money and eliminate debt all at the same time. Everyone I talked to was super friendly and professional. They definitely look for what's in your best interest, instead of pushing this on you if you don't truly need it.

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    CoverageStaff

    Reviewed July 7, 2024

    Herb was very understanding and very helpful and said they would fix my debt and help me get out from under my debt, reassured me that they would handle everything for me and not to worry. He was very polite and I appreciate his kindness towards me. I was very nervous doing this at first but he told me it was time for me to relax.

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    Customer ServiceStaff

    Reviewed July 7, 2024

    Dan made the process so easy. Explained everything in terms I could understand. Spoke slowly and concisely. Before I called I was very stressed and he helped put my mind at ease during the whole process. I highly recommend. Not to mention how much money I am saving through this process.

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    Customer ServiceStaff

    Reviewed July 6, 2024

    Was able to get the information I needed to know and National debt relief and had the help to be able to have everything done. Also, they were able to walk through all the information that is going to be done and if any help I would be able to call them.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed July 6, 2024

    Was an easy and awesome experience. What lies this company to my friends and family. That is having a hard time in my struggles. Fast and easy, everything done was online. My family and hard times. The lady that helped us was awesome. Would recommend anybody that would ask.

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    Staff

    Reviewed July 6, 2024

    I was contacted by Raquel and she was very professional and very patient with me. She took her time to go over all my question and really makes me feel I’m in good hands. She is the best. Thanks again Raquel I really appreciate you. You’re the best. With this experience I already started telling close friends and family members who might such a service in the near future. I’m so looking forward to see NDR help me to get out of my situation and get back on track with better financial management.

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    Punctuality & SpeedStaff

    Reviewed July 6, 2024

    I was talked through the entire experience, Tom was extremely patient with waiting for me to take notes, answer my questions, and make sure I had all the Information available. The application was simple and approval took no longer than 5 minutes. I have access to everything I need to follow the program and know where to go to ask questions.

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    Staff

    Reviewed July 6, 2024

    Pleasurable experience. Bryant was considerate and answered any and all questions I presented to him. He made my experience easily understood and relatable. I couldn't have asked for a better representative. Having the whole process of the program explained in such detail and clarity helped me to truly grasp it and feel at ease in making my decision to join the program.

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    Punctuality & SpeedStaff

    Reviewed July 6, 2024

    The start up was professional and straight to the point on how the program works. And I like that I can reach someone on my time schedule and deal with one person directly. I look forward to another review when I finish the program.. The program was explained in full detail on how it works from beginning to end. Also I like there being a legal team there for me if something went wrong with the program. Raf was professional and explained everything to where it was easy to understand. I look forward to working with him throughout this program.

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    Reviewed July 6, 2024

    10/10. He explained everything to me in simple terms, reviewed everything with me and MADE IT HAPPEN. I was running out of hope. But after talking with him I was thrilled. I truly appreciate what you all are doing and pray God bless you all and your families.

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    Customer ServiceStaff

    Reviewed July 6, 2024

    I spoke with Nathan **….. He was pleasant..patient…knowledgeable, he didn’t rush through the process. He took his to explain and answer my questions….It was a pleasure working with him….I would recommend the company to anyone needing to consolidate….He also gave me all the phone numbers I would need for additional services if I needed them.

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    Staff

    Reviewed July 6, 2024

    Anthony ** was spectacular to work with. He was professional, patient, empathetic, well, there are just not enough positive words to describe how much he made this most difficult decision on my part into a breathing a sigh of relief experience. Thank you so very much Anthony! I am so pleased there is a service available to assist individuals who are struggling financially.

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    Customer ServiceStaff

    Reviewed July 6, 2024

    Anthony ** was a pleasure to work with as his customer care skills are exemplary. He was very courteous, thorough, informative, knowledgeable, and patient. If I send anyone your way, I will tell them to ask for Anthony. He also had a good attitude for someone working on a holiday (7/4) weekend. Thank you.

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    Customer ServiceStaff

    Reviewed July 5, 2024

    My experience was very pleasant, Nathan was very pleasant and knowledgeable. I was very pleased with everything. He was very considerate with all my needs. Kept everything in my file till I was ready to call back and start the program.

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    Customer ServiceStaff

    Reviewed July 5, 2024

    I had been putting off calling National Debt Relief for months mainly because I was embarrassed of my debt. The 2 people I talked with put my mind at rest because they were so nice and kind. They found a great plan for me and I am so grateful for their experience and expertise. I will have my debt paid off and what a relief it is. Thanks you National Debt Relief!!

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    Customer Service

    Reviewed July 5, 2024

    Mr. ** did a stupendous job with getting me on board. Everything was explained to the best of knowledge. I would really like to thank him for the services that I’ve been provided. Call quality was great. Any question I had was answered. I really appreciated that as well. I’m happy to be on board.

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    Staff

    Reviewed July 5, 2024

    James ** helped me so much throughout the whole process, he helped thoroughly understand what the steps are and how the process is going to lead me into clearing out my debt. He also reassured me I’m in good hands when working with National Debt Relief. I was really glad that I was able to get such a great agent to help me get through this tough time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 5, 2024

    I had an incredible experience with National Debt Relief, thanks to Joe **. Joe was absolutely amazing—kind, patient, and non-judgmental. He worked with my schedule and guided me through the entire process, explaining everything clearly and showing genuine sympathy and understanding. His exceptional customer service made a challenging situation much easier to handle. I’m very grateful to have spoken with Joe, and I feel confident that this program will help me overcome my financial difficulties. Thank you, Joe, for being such an outstanding representative!

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    Customer ServiceContract & TermsStaffBilling

    Reviewed July 4, 2024

    We had a cut in pay, and so then the debt that we had and the ability to function was getting more difficult. So, we went into consolidation through National Debt Relief to help ourselves out. They're very good at communicating with me, answering my emails, and answering my questions. We agreed to the amount we wanted to put into that, and then what we can handle for payments. I started off with a higher payment, and then they adjusted it, so they were really good about working that with me. I get a lot of my correspondence through email and the portal, so I would just send a message to the portal saying, “I need to do this. I need to do that. Where do I stand with this? What's my balance with that?”

    Their payment process worked well for me as far as that they made the agreement on the amount and how long we could stretch it. They negotiated those and got them down the best they could. I had one creditor give me a little trouble, but they did a good job of setting that up and what the agreement was. Overall, National Debt worked with us. Over the four-year period I was with them, I would come into expenditures that were unexpected, and they were good about me being able to adjust my payment accordingly so that I didn't get in a bind at home.

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    TechStaff

    Reviewed July 4, 2024

    Thanks for this opportunity, When I first started looking into what to do about my debt I was drowning in, I contacted several debt relief companies, and they are numerous. And I found that the personalities of each agent spoke volumes about the companies that they represented. Thank goodness I kept looking and met Richard ** with Natl. Debt Relief. From the moment I spoke to Richard there was something in his voice that told me this was who I needed to help me in this life change. Richard was actually listening with compassion and understanding, his knowledge of his product and the desire he had to put them to work for my situation was extremely evident. Richard answered every question (and there were plenty) that I threw at him, in a way that even an old man like myself could understand.

    As I stated earlier, Richard had knowledge and understanding, but he also had an abundance of patience, kindness and respect. From what I can tell this is or should be the number 1 debt relief company hands down, especially if all their employees are like Richard. Thank You, Richard and National Debt Relief, for putting me on a path for a better financial future.

    Fred

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    Customer ServiceStaff

    Reviewed July 4, 2024

    Mr. Aurthur ** was very helpful and informative during this process of helping me enroll with the program. He took the time to explain everything thoroughly and patiently. I look forward to eventually becoming debt free!! I appreciated all his help and I will recommend to friend and family.. I want to make clear this review came from us as customer because is what we feel.. I work customer services before and I love to compliments others when they do right.

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    Customer ServiceStaffFollow-Through

    Reviewed July 4, 2024

    NDR was the last thing I tried, and the first thing that worked! When I called them, I was in so much debt that I thought I would never be able to have credit again! But NDR reassured me that it can be done. They were courteous, attentive to my needs and they did as promise. I am now well on my way to being debt free and getting my credit back! Thank you, National Debt Relief, I will definitely recommend your services.

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    Contract & TermsStaffBilling

    Reviewed July 4, 2024

    I am grateful that you are willing to help us. I must tell you that I’m feeling guilty about not paying the full amount owed. I am hoping that I have the steps correct moving toward a settlement: Don’t pay anymore to credit card companies. Payments on the 16th and 30th to National Debt Relief for $137.50, totaling $275.00 a month. The money saved will be put in my savings account.

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    Reviewed July 3, 2024

    I was laid off in 2022 and at my age just didn't want to pursue a job with travel requirements. It took a year to find anything in my area and I took a whopping pay cut. I used credit and my retirement to make ends meet because my unemployment got messed up. Needless to say, I was struggling. Talking to NDR and getting into their program is already such aa relief. Re-doing my budget and actually projecting a monthly savings (however small) is so gratifying. I expect to retire debt-free now at the end of the program in 40 mo. HOORAY!!!!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed July 3, 2024

    No complaints. Great service. He did a very well job. Helped me through the whole process. Made it very simple and easy. Need more individuals working for you all like him. Very helpful explanations throughout the whole process. Made it quick. Didn’t take very long call. Failed a few times but he returned calls to help get me finished up . Everything else I have no complaints. I appreciate the opportunity and look forward to a bright future.

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    CoveragePunctuality & SpeedStaff

    Reviewed July 3, 2024

    Pam was very knowledgeable and helpful. Dedicated to her job, working later so we can finish application. She was also very sincere and empathetic to our situation. We have once graduated from this program and life happens and we are happy that we can fix it with NDR. Experience was positive the. And will hopefully be positive now.

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    Customer ServiceStaff

    Reviewed July 3, 2024

    The person that helped me (Michael J) was very patient, helpful, and thorough. He took his time to explain everything to my husband and I, and answered all of our questions and concerns. I am very appreciative for his help and his great customer service! I would be happy to recommend any friends & other peers to work with this company.

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    Punctuality & SpeedStaffTransparency

    Reviewed July 3, 2024

    The specialist was friendly and knowledgeable and quick to answer any questions or concerns I had. I had already used NDR before but it reminded me how pain free and professional this service is along with very transparent and will highly recommend to anyone I know in similar situations. Thank you for helping me out of this financial hole.

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    Customer ServiceStaffTimeliness

    Reviewed July 3, 2024

    The whole process was very easy. The person that helped me get everything done was so kind and helpful. He was very knowledgeable about the process and made me feel less nervous and anxious about the situation. He called the next day to make sure I didn’t have anymore questions or concerns.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed July 3, 2024

    I had a great experience working with Courtney and felt at ease the whole! Got me all taken care of quickly and covered everything we were going over. If any questions came up they answered them right away and assured me if anything else came up all I had to do was call and someone would help me.

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    Customer ServiceStaff

    Reviewed July 3, 2024

    Blake was super helpful and not only that but this guy walked me through several different panic attacks that stem from PTSD yet he still had enough humility to treat me like a human. He gave me the unconditional support which is the hardest part about customer service based Jobs.

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    Staff

    Reviewed July 3, 2024

    Ken ** Did a fantastic job assisting me with this whole process. I would say that it takes a compassionate approach in order to do such a great job doing this type of work. I would recommend anyone to reach out to him or this organization for assistance, if in need of assistance.

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    Customer ServiceStaff

    Reviewed July 3, 2024

    I was blessed to be able to speak with Ivan **. He was very instrumental with helping me get started and explaining the process to me. Also, Joyce called to follow-up with me to ensure I was able to log in and verified my account's info. She and Ivan were very considerate and caring. I so appreciate them both. I'm grateful for you all.

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    Sales & MarketingStaff

    Reviewed July 2, 2024

    Jericho provided the most pleasant relaxing and most important the most professional experience while helping set up my. He was very thorough going over every document and answered all questions with ease. He made me feel even better about choosing NDF. I hope somewhere someday soon there is a promotion or a big raise in his future there. THANK YOU JERICHO!!!

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    Customer ServiceStaff

    Reviewed July 2, 2024

    Cameron at NDR was very instrumental in my decision to go with your plan. I had several questions and I emailed them to him and he responded back with answers that resolved every concern I had at that moment. We went back over it in our first telephone conversation which lead to a few other question or clarification and he explained everything in terms I could easily understand.

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    Staff

    Reviewed July 2, 2024

    Robert was very helpful, and he explained everything very well. And he made me feel comfortable talking to him. When I needed help the most, he was very helpful, and I did not know what I was going to do if he did not help me out the way he did. I would recommend him to help my friends and family.

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    Staff

    Reviewed July 2, 2024

    Nathan was so kind in helping me get started. This was a difficult choice but he made it so easy and never made me feel bad about my financial situation. I truly appreciate all that he did for me and I have peace knowing this stress will be off my shoulders.

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    StaffBillingRates

    Reviewed July 1, 2024

    April ** was amazing, patient, kind and worked miracles. She took the time with me to explain everything and find the best way to help me … even found ways to drop my payments to an afford rate so I didn't have to go bankrupt. She is an asset to NDR and deserves a raise.

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    Staff

    Reviewed July 1, 2024

    Both the guys I spoke to were very informative and helpful in helping me reach my goals as well as understand what I was getting myself into. They went above and beyond to make sure I understood everything and to make sure I get the right kind of help I needed.

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    Rates

    Reviewed July 1, 2024

    When the interest rates, I was paying more for every account that I had; leaving me with less and less cash to spend for everyday items. After seeing the debt commercial I knew I had to get more info about the program. I have enrolled and I am looking forward toward the actuality of the program.

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    Staff

    Reviewed July 1, 2024

    I had the pleasure of working with Micky. He was knowledgeable and provided me with options that worked out best for me. I cannot thank him enough on helping me resolve my debt issue. I know that it's still going to be a long road ahead but I'm glad that Micky was able to help get me back on track.

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    Staff

    Reviewed July 1, 2024

    It’s very hard and overwhelming when you are struggling with debt, but Paul made me feel extremely secure. He made sure that I was aware of terms & got me the help I needed no matter how long it took. He was pleasant, empathetic, patient, and overall amazing. I wish every person who worked with people had his people skills.

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    Staff

    Reviewed July 1, 2024

    The experience with National Debt Relief was very good. I'd recommend to anyone. And the person I spoke with and that helped me was very nice. Appreciate all the help I can get. I hope this really helps. I know it's taking a lot of pressure off me. Thank you so very much.

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    Customer ServiceOnline & AppStaff

    Reviewed July 1, 2024

    I filled out a few questions on the website and I received a phone call minutes after my inquiry online. JC ** spent several hours on the phone with me explaining the program answering my questions and assisting me in signing up. She was very helpful, polite, and professional. She made the sign up process a pleasant one.

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    StaffRates

    Reviewed July 1, 2024

    It felt very comforting knowing that I was making the correct decision when the Representative Lavar explained the process on how the process works. Just knowing how much money I was going to save with National Debt Relief made feel I was taking the correct steps in getting my debt under control due to some my current Hardship. I rate this opportunity a 10 out of 10.

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    Customer ServiceStaffBilling

    Reviewed July 1, 2024

    I got on National Debt Relief’s website and they gave me a portal to go to and I was able to see how many payments I had left on each creditor that they had taken care of for me. So, it was super easy. I knew when a creditor got paid off and when the next payment was on the creditor. Everything was on that portal and it made me feel at ease just looking at that, knowing that that debt was going down. Every time I called, I got a different person each time, which I didn't like. I wanted to talk to somebody the same all the time. But each person that I talked to was very helpful and knowledgeable. They helped me with whatever I was calling for. So it turned out to be good. They worked with me well when I had to call and let them know that the payment wouldn't be there.

    You have to have at least $10,000 or more in debt to get on NDR's program so that was good because I was 15,000 in debt. Some of my friends are even way more than that and are struggling right now. I told one of my friends about that program about a month ago. NDR helped ease my anxiety and I can't thank them enough. It was a positive experience.

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    Customer ServicePriceStaff

    Reviewed July 1, 2024

    The best experience I’ve had in customer service. Very nice and informative information on questions I had. Easy to understand and if I didn’t know Takenya was very good on explaining it to me to where I can understand. Thank you for helping me get out of my debt situation. Will recommend to people about my experience. Lengthy but worth it.

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    Punctuality & SpeedStaff

    Reviewed July 1, 2024

    I am glad they understood my situation and told me they understood. My specialist was great!! Explained everything. Didn't rush my decision, and was sincere in helping me!! My specialist reassured me that I was making the right decision. I can't wait to succeed and they make you feel okay in asking for help.

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    Staff

    Reviewed June 30, 2024

    Veronica ** was so very helpful. I wish I could work with her the whole time that I’m working with you guys. I’m hoping that you guys help me with my debt and it all goes smoothly without any problems and I get it paid off before my date. I hope that my debtors agreed all the terms, and we all are satisfied at the end if all works well. I will most definitely refer other people to you guys. I’m excited to be debt-free in the amount of time that you guys say I should be.

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    Staff

    Reviewed June 30, 2024

    I ask that my account Affirm not be included in my the settlement. I wanted to pay it off as agreed. The agent heard me but when I received the approved settlement notification it showed Affirm is being paid but not as I agreed. Could Affirm be uncoupled from the settlement at this point?

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    Staff

    Reviewed June 30, 2024

    Crystal was amazing. She walked us through everything and explained everything so clearly. She eased our minds and really helped us through the process. It’s amazing what this company is doing for families. Helping them get out of debt and allowing them a fresh start in life. We are so relieved that we can now start over. Our long term goals have just become more realistic and don’t seem so far out of reach as they were before. Thank you!!

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    PriceStaffBilling

    Reviewed June 30, 2024

    AJ was very friendly and took me through the process step by step. He made sure that I understood all the information before proceeding and listened to my current situation to better understand my needs. Together we were able to workshop a plan with affordable payments. I am looking forward to seeing how my debt progresses moving forward and hope for positive results.

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    TechStaff

    Reviewed June 30, 2024

    I have never had such an experience with a young man as I had with Adrian.. He is so intelligent, knowledgeable and most of all courteous. He made sure that I understood all phases of the contract and guided me through it like the professional that he is. I am a 92 year old woman and I give thanks to God for a young man who had the patience to guide me thru the process thoroughly. Thank you for again for such a great successful experience.

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    StaffLoan Process

    Reviewed June 29, 2024

    Juan ** is very professional. His guidance was very thorough. He took time to explain until I fully understood. He considered my security as priority. Understand it is his duty, but I felt no pressure. Thank you, Juan. Today I introduced your company and YOU to my friend who is thinking about applying for loan.

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    Staff

    Reviewed June 29, 2024

    The councilor was extremely knowledgeable on the different programs available to my case and did an excellent job helping find the right program for my case. I am extremely happy with this program. Very pleased. l Highly recommend this service to my friends and family. Glad I heard about this on the radio. Great service!

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    Staff

    Reviewed June 29, 2024

    My Agent was courteous and helpful. He was also knowledgeable and answered all my questions. Also, he never interrupted me during our conversation and allowed me to finish my questions on each topic. He made me feel comfortable and a real participant in the whole process. He show he was a true Professional.

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    Customer ServiceStaffTransparency

    Reviewed June 29, 2024

    Akisha **, was the first rep she was very informative and her detail oriented skills was very helpful. Everything I needed to know, how it works, and other information was carefully explained to me. I like talking to representative that's enjoy their job. She is 100%. Oscar **, was the sec agent that also helped me out I'm very satisfied with his work ethics and also I like that Oscar updated me with everything that I needed to know including the delay on the call be leg. 100%.

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    StaffRates

    Reviewed June 29, 2024

    Debt consolidation. Consolidating two very high interest accounts. Thank you Nathan for making this an easy, stress free experience. Answered all my questions and it was an easy process. I will definitely refer you to anyone else that I know that needs help.

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    Staff

    Reviewed June 29, 2024

    Nathan at National Debt Relief was extremely helpful, answered all my questions, and got me through this process in a timely manner. He did an amazing job going through everything so I could understand. I appreciate the work that you are doing to help people like me. Thank you so much!

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    Staff

    Reviewed June 29, 2024

    Very helpful with our debt. Carlos was extremely nice and polite and also gave us the peace of mind in knowing that in a short amount of time we will be debt free. We will definitely be recommending NDR and Turbo Debt to everyone we know going through hard times like ourselves. Thanks again Carlos for all your help.

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    Staff

    Reviewed June 29, 2024

    Chase was the absolute best person I could’ve had help me through this. He constantly reassured me and made me feel better about being nervous. This company is awesome for being able to help me out. He also helped me make a budget which I was not expecting but it was a wondering experience.

    Abigail

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    PriceRefunds & PayoutsStaff

    Reviewed June 29, 2024

    I was provided with the information that I needed. The representative walked me through step by step. I’m excited about becoming debt free. Having financial worries has been super stressful. It will be worth the effort to get my money back on track and begin to enjoy my life again.

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    Staff

    Reviewed June 28, 2024

    Shontea was great! Answered questions we had... sometimes more than once... We'll be feeling better about our debt. We both have our own debt and with losing my job last year and losing around $800 a month really put us in a bind and having work done on the house before losing my job has taken a toll on me. This will feel like a huge weight being lifted! Thank you for helping us with our debt!

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    StaffBilling

    Reviewed June 28, 2024

    National Debt Relief lifted the burden of credit cards out of control. Jay is wonderful to talk and explain how the program works. Oh what a relief, I feel I can breathe again. Thank you so much. I definitely will recommend National Debt Relief to anyone who needs help. Thank you again.

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    Customer ServiceStaff

    Reviewed June 28, 2024

    I was hesitant calling and doing this, but Oz was able to answer all my question clearly and was very knowledgeable about the program. I am glad I am getting the help I need to get to a better financial state. I would highly recommend Oz be highly praised in regards to my case. He did a great job!

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    Customer ServiceStaff

    Reviewed June 28, 2024

    I’m so grateful to meet Tashana **. She was so good at recommendations for me to different resources to help me to start going in the right direction when it comes to my financial freedom. She returned all calls. She gave me all the tools I needed to get approved and start my life debt-free. I would recommend any and everyone who wants to get their credit together to call NDR.

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    StaffBilling

    Reviewed June 28, 2024

    Very knowledgeable and experienced with helping me find the best way to consolidate my bills! Worked for me in the best possible way. Kind and understanding! A great experience for me! I cannot praise my advisor more for helping me get out of a financial mess!! I have already recommended National Debt Relief to a friend! Thank you so much for helping me get out of debt!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 28, 2024

    I put in a request to see about the program and they called and explained everything so I understand it. I was at work and they even made it quick. Would highly recommend for anyone looking for help with their credit cards. They are very helpful and make it a pleasant experience.

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    Staff

    Reviewed June 27, 2024

    I was very apprehensive prior to signing up for your program. I felt ashamed for getting myself in this predicament. However, the person I worked with was very knowledgeable and understanding. He helped me easily maneuver through the application process. From this point forward, I know that one is never too old to learn. I will use this experience to avoid any future mishaps

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    Staff

    Reviewed June 27, 2024

    I had the Best Experience with Evelyn **. She was so Informative, Nice, Smart, Patient. She made me feel so comfortable. She listened to me. I would recommend NDR to anyone. Evelyn is an asset. All the work they do for you is Priceless. NDR is The Best. I believe they will continue to be there for Me

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    Staff

    Reviewed June 27, 2024

    Best decision I have made. I did not what to do about the debt that I had incurred by helping someone else out with some personal issues. I thought about getting a second job to try and make ends meet and found out that would not help enough to be on solid ground. Thanks to Julie ** the agent would eased my nerves, asked real life question to help get me on my way and she was human not robotic. Julie ** understood what I was going through because she had some of the same issues at some point in her life. Julie ** is and excellent listener and gave sound advise to make this processes easy. I actually felt the pressure releasing from my body by working with Julie **. Thanks Julie for everything you helped me with.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 27, 2024

    Agent was absolutely wonderful. She was courteous, polite, understanding, and considerate. She helped me feel like I was a person. I would gladly do a commercial for this organization. This was really wonderful. I thank you so much. It was easy, quick and not painful at all. When people are going through an embarrassing situation they want someone that’s understanding and just pay attention to every aspect of their situation and Beverly did all of that for me. I can’t thank her enough, her consideration and kindness and her listening skills are amazing.

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    Staff

    Reviewed June 27, 2024

    Man just the customers' service was excellent. I was taught, coach and prepared to change my future. I would like to thank all the representatives I was able to meet and help me through this process! If I had the chance to meet those individuals I would like to shake their hand and say thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 27, 2024

    Everything went quick and easy and every question I had was answered in a way I could easily understand. I would highly recommend anyone who is struggling with debt to call these guys up and get yourselves into a better place with your finances. I am going to be saving in the tens of thousands just by going through this process which in terms takes away a lot of financial stress

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    Reviewed June 27, 2024

    I talked with Jamiel ** and he gave me complete details and advice on National Debt Relief. He made my experience very pleasant. The time that it took was so much easier than I was expecting. My experience with National Debt Relief was such a wonderful problem solver, that I will surely suggest National Debt Relief to all my friends and family that are having financial problems.

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    Customer ServiceStaffTransparency

    Reviewed June 27, 2024

    Communication was professional, patience, polite and the representative make sure you understand exactly how it works. Answer all questions and explain everything. I'm always being updated and they will allow you to make the final decision. You will see progress but it does take patience and faith. Lol. But overall it really helped me and took me in all the right directions.

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    Customer ServiceStaff

    Reviewed June 26, 2024

    He was very knowledgeable, made me feel comfortable, explained it all very well. So glad he was the one I worked with. Very patient with explaining the forms I had to review and sign. Felt very confident and safe with disclosing my information to him. He has already followed up today with a second call.

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    Staff

    Reviewed June 26, 2024

    I was greatly relieved after I had spoken to one of your debt specialist who helped get me through the process to get started on my journey to hopefully become debt free. I don't have a lot more to say except I'm very excited to get started to relieve myself of this financial burden.

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    Staff

    Reviewed June 26, 2024

    I would like to thank Erica ** for helping me. She was very professional, very good, took me step-by-step and I would like to thank her again for everything she done, thank you. I also would like to thank a turbo debt for everything that day done and that they have a very good program and it’s really gonna help me and turn me around. Thank you again.

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    Staff

    Reviewed June 26, 2024

    I am happy that another debt has been resolved. As soon as the 2 US bank creditors are taken care of, I will be even happier. I'm glad that I got the National Debt Relief flyer offering this service. I would definitely recommend national debt relief to all that need help with their debt.

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    Punctuality & SpeedStaff

    Reviewed June 26, 2024

    Arthur ** has been great since the initial contact. Patient and calm, answered all our questions with ease and made us feel heard. He was punctual and went above and beyond to help us out. He was able to explain everything very easily. Would definitely recommend to anyone in dire straits.

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    Customer ServiceStaff

    Reviewed June 26, 2024

    I had previously contacted the company but then changed my mind. After a couple of weeks, I continued to feel overwhelmed and called back to begin the process. The representative was very friendly and helpful from beginning to end. He answered all questions and made sure I understood all the information discussed before moving to the next point. It was a comfortable and stress-free experience.

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    Customer ServiceStaff

    Reviewed June 26, 2024

    Stephanie ** was amazing! She explained everything thoroughly and was very personable. She never made me feel bad about my situation and also remembered that I was starting my own business and wished me luck at the end of the call. I was referred to your program by a friend that also had a great experience. I would definitely recommend this to a friend. It's great to have good companies to support people that are really trying but life circumstances get in the way.

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    Customer ServiceStaff

    Reviewed June 25, 2024

    My stressful situation was made easier due to the knowledgeable and understanding Marco whom handled my account enrollment. I feel relief knowing he throughly explained the whole program. Thank you for everything and I look forward to my debt being paid off and the hassle of the phone calls stopping.

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    Customer ServiceTechStaffBilling

    Reviewed June 25, 2024

    Hodari Assist me with very clear, useful and knowledgeable information, he guided me through the whole process very responsibly. From start to finish reviewing every single aspect of the debt, debt process, contract, payments, online access, telephone numbers, who to contact in any given scenario, Thanks for everything.

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    Punctuality & SpeedStaff

    Reviewed June 25, 2024

    I have had great success with National Debt Relief. They have worked diligently to work with my creditors. I am very pleased with their service. They have worked to get my debts settled as fast as possible and soon I will finally be out of debt. I am very pleased with NDR and would highly recommend them to anyone needing help.

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    Customer ServiceStaff

    Reviewed June 25, 2024

    I was seeking aid for someone to understand my debt situation. I found them on Google and right away after I applied online. They provided me with a clear plan to become debt-free. The customer service was exceptional, and I felt supported throughout the entire process. I highly recommend their services to anyone struggling with debt. Thank you for all your help!

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    StaffRates

    Reviewed June 25, 2024

    Dillon ** was the BEST. He was so nice and helped ease my anxiety. I am so appreciative of all the wonderful service he provided! He told me that using the service would help me alleviate my debt in 2.5 years instead of 20 years which was what I was up against with the high interest. I am looking forward to a fresh start and saving for the future.

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    Staff

    Reviewed June 25, 2024

    Both gentlemen I spoke with were kind and understood what I was trying to do. They listened to me and never judge me one time.. I am hoping this all works out good. I am so nervous about the whole situation.. I just want these cards to be gone and forgotten.

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    Staff

    Reviewed June 25, 2024

    Martin ** was a pleasure to work with. He answered all my questions and was very professional. He was very knowledgeable and helpful. We completed the process in a timely manner. My sister-in-law recommended you all to me and I would recommend you all to anybody in the same situation.

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    Contract & TermsPrice

    Reviewed June 25, 2024

    Just after a short hour and a half talk with Nathan **, the stress that I have been feeling the last three weeks has been relieved. I’ve always been a very responsible person when it comes to pay off what I owe. Certain circumstances made fulfilling my obligation to my creditors difficult which cost me a lot of stress. I am so glad that I made the decision to become a client under National of NDR. Magnificent! Mr. Nathan **!

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    Staff

    Reviewed June 25, 2024

    Christine was very helpful in explaining how the whole process worked. She was very patient, when I asked questions. And answered those questions in a manner that eased my concerns. I feel that my situation spiraled out of control and now with this program I can plan for a more beneficial future. I can retire in about two years and felt there was no way I would be able to in even 5 years, but now I see light at the end of the tunnel.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed June 25, 2024

    My experience was amazing. It was fast and easy. Everything was explained very well and he made sure I understood everything. He made sure to go over every little detail and made sure I was able to afford doing this without being stressed. I honestly felt as if I was talking to a friend instead of a business. I highly recommend to anyone who may need the help.

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    PricePunctuality & SpeedStaffEase of Use

    Reviewed June 25, 2024

    Fast, easy, user friendly, complete. Fee was only 15 percent compared to other programs of 25 or 30 percent. Monthly deposit is all inclusive with no unexpected charges added on. Documents were easily accessed after signatures. My expected debt reduction is about 35 percent. I should be totally debt free in 53 months.

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    Punctuality & SpeedStaff

    Reviewed June 25, 2024

    Clayton was an amazing young man. He worked with my schedule and walked me through everything I needed help with. He was very professional & very knowledgeable. He was very patient with me while I was getting the documents he needed to allow us to be able to be in this program. He is top notch.

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    Staff

    Reviewed June 24, 2024

    Chaz was wonderful: he listened, addressed my concerns and was patient as I asked the same questions several times during the course of our conversations. He took the time to truly understand my situation, my reasons for considering your services and my goals. This is not a step I took lightly but feel confident it was the right decision as Chaz but only explained everything in detail - including the timeline for completion.

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    Staff

    Reviewed June 24, 2024

    I really appreciated how kind, patient, and supportive he was. I had a ton of questions. I was also anxious and kept talking over him, but he managed it so well. I don’t like that we are at this point, but thanks to your company- I have a way OUT.

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    Staff

    Reviewed June 24, 2024

    I did not believe that I could come across such an amazing employee as Jonathan. Such detailed information presented in an incredibly approachable and polite tone. I received a lot of attention and 100% comprehensive information about everything. Thanks Jonathan. You are a real treasure. The world will be better with people like you.

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    Punctuality & SpeedStaffBilling

    Reviewed June 24, 2024

    I was looking for a way to relief my credit card debt fast and make my life easier. I dealt with Haley who was more than helpful. She was able to answer all my questions, made me feel at easy, understood, and cared. Haley explained the process in an easy way, plus she put it into perspective. I am glad I chose to go with National Debt Relief and worked with Haley.

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    Refunds & PayoutsStaffBilling

    Reviewed June 24, 2024

    The help that I get has help with all the stress I was going through to pay my bills after my husband passed. I have told a few friends to check you out. Thank you for making my life stress free. When I talk to someone in your office my questions are answered where I can understand, the people working there are very helpful.

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    Staff

    Reviewed June 24, 2024

    Shane ** was patient and thorough. I felt comfortable with the process and his guidance! I am optimistic that the services will give me success! I would recommend that others do their research and then use this company to help meet their financial goals. Ask for Shane, he’s the best!

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    Punctuality & SpeedStaff

    Reviewed June 24, 2024

    I talked to the most understanding and patient service rep today. He gave me hope that I havent had in awhile. He was quick, efficient, walked me through every step. It was a huge relief. He seemed to really want to help. National Debt relief seems like a safe and secure option for people who are drowning and unsure where to go from there.

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    StaffLoan Process

    Reviewed June 24, 2024

    I’ve had extreme difficulties canceling accounts with Beyond Finance and Upstart Loans. Both tried to talk me out of the process and Upstart wouldn’t let me cancel without filling out a UATC form that I did not have all information for for a third party from National Debt Relief to be my 3rd party authorization. I filled it out as best as I could, but may need additional help with a representative’s name and information.

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed June 24, 2024

    To sign up was simple and painless, once I made the decision to call. My advisor was confident and prompt calling me back and answered all my questions. The plan will save me on the payments and interest and eased my mind. I would recommend anyone struggling with unsecured debt to reach out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 24, 2024

    Although it was a very unnerving experience for me having this overwhelming debt, Joy was kind and reassuring every step of the way. When Joy made an appointment with me she texted me ahead a reminder of the time, and then was very efficient to make the call on time, and keep everything in a very timely manner.

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    Customer ServiceStaffCommunication

    Reviewed June 24, 2024

    My agent was Shawn **, from start to finish, he was on top of everything. Keeping me informed and guiding me through the process. He called me when he said he would call me, or he reached out after transferring me and made sure I understood the next steps moving forward. Really appreciate everything he has done to make this easy.

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    Punctuality & SpeedStaff

    Reviewed June 24, 2024

    Mark was super helpful in a stressful time. He helped to answer any questions I had and tried to assist where he could. I would highly recommend National Debt Relief assistance. Everyone I talked with was very professional and easy to work with. Making the choice to work with National Debt Relief was an easy one, I felt like my issues were solved quickly.

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    Staff

    Reviewed June 23, 2024

    I am incredibly grateful to have found this service. I had an excellent experience with this service. Carli really helped with what I needed! She was able to explain everything easy for me. I did not have any issues. Everything was done well. Very excellent! Thank you for all your help! I really appreciate it! Would highly recommend. Can’t hype this company enough!

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    PriceStaff

    Reviewed June 23, 2024

    I worked with Stephanie **. She was friendly, patient, empathetic, professional, and knowledgeable! I was lucky enough to get out of a very abusive relationship that caused damage to my lower jaw. I’ve been going through the process of corrective surgeries and procedures with an oral surgeon since November. The cost was astronomical. The supplemental cost was $10,000 (Care Credit) which I felt was necessary to get me looking and feeling like the old me. I’ve been through a couple of humbling experiences in my life but when I was explaining this one and the season for my debt, Stephanie didn’t pause or change her tone of voice. She just ensured this was an opportunity to change the direction of my future. I was very thankful. She has given me hope that I will debt free within the next 35 months.

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    StaffBilling

    Reviewed June 23, 2024

    Paul ** was excellent! His professionalism put my mind at ease. Now I won't have to worry about this credit card debt any longer. He also suggested keeping future credit card debt below 1/3 of the limit to boost my score quicker. Now I am on the road to recovery. Thanks brother!

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    Staff

    Reviewed June 23, 2024

    I was so very fortunate to be guided through all aspects in creating a successful NDR account, by an Outstanding, Knowledgeable, Kind, Polite and Patient agent named and RICARDO. He’s a cornerstone of your establishment. The entire experience was performed with expertise in weighing all my questions, concerns and options.

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    Staff

    Reviewed June 23, 2024

    When I first was Introduced to the program the representative was very clear and direct about the program. He explained the purpose of the program and how it will benefit me in the long run. He was very detailed and made sense to a lot of things. The representative was very talkative and made valid points and got to understand why the program was a good choice. He was also very welcoming and let me know that it was going to work out just fine as long as I know not to use credit anymore and was very precise with literally the entire process of the program, and I thought about long and hard and know that I made a right choice with the program. I just know that I wanted be debt and financially free.

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    Staff

    Reviewed June 23, 2024

    Best experience ever and made it so much more less stressful. So so helpful and knowledgeable. I would highly recommend this company and the rep I had. I felt so much better after doing this. I was at my wits' end. I felt knowledgeable when the process was over.

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    Customer ServicePriceStaff

    Reviewed June 23, 2024

    Jonathan contradicted what I was recently told by another NDR representative. He contacted me because I had stated I was unhappy when I was told I was being charged $103.00 by NDR for "negotiating fees" that had accrued because of negotiating NDR had done in my cause with one of my creditor banks. Jonathan informed me that the $103.00 was a charge from my cc bank. When I told him that I had been told it was for negotiating fees, he just kept talking and ignored me. I believe I informed him twice. Negotiating should be in that 15%. Either way. If it was negotiating fees then NDR is already taking 15% of my original date.

    If it was a charge by my bank then I told NDR that I would not accept any more settlements where I have to pay beyond my $585.00 per month. We have had this discussion numerous times. I had TRUSTED NDR before. Not any more. And they certainly are contributing to my stress level rather than lowering it like they stated they would do. NDR must keep a voice record of these phone calls. See for yourself.

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    Staff

    Reviewed June 23, 2024

    I just want to thank Jonathan for all the help he did for me. He had took a lot of stress off my shoulders.. If anyone needs to get help I will more than be happy to refer them to National Debt Relief. They are wonderful. Thank you so much Jonathan for all your help.

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    Staff

    Reviewed June 23, 2024

    I was worried about starting the process and thought it would negatively impact my credit report. My representative Robert made the process easy to understand and very welcoming. I was able to complete the process in about 1 hour. Thank you, as I start my path to being debt free.

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    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed June 22, 2024

    I was so happy to get accepted because I needed someone to help me get out of debt. My score was 850 when I got my new credit card and then somehow the scammers got a hold of it and racked it to the limit which was $10.000.00. When they wanted me to refinance my house I knew how to get the money back. I waited and then he asked what was taking so long and I told him he had to pay the Valley Star credit card off. He gave me his banking information and I paid it off and then blocked him. Next thing I knew I owed $20,000.00 because they paid him back twice.

    I told the bank they were stupid if they paid him back twice and I refused to pay on it. But now I guess I will include that in the debt consolidation also. I want my named cleared and I had Carl ** as my agent and he is so sweet. He guided me through the whole process and was so patient with me. It was like an angel walked into my life and lead me in the right direction. He is supper sweet. Thank you Carl and National Debt Relief.

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    Customer ServiceStaff

    Reviewed June 22, 2024

    Marcus was wonderful, he made the process easy, explained everything and answered all my questions. He was kind, patient and put me at ease in what I thought was going to be a stressful process. I was very hesitant to call but he spent a lot of time walking me through. Only sorry he isn't part of the the Client Success staff and available for follow-up questions.

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    Customer ServiceStaffBilling

    Reviewed June 22, 2024

    Anthony was knowledgeable, patient & courteous. He was most supportive of my goals. A big thank you to Anthony. I hope it is a positive experience for me. I’m glad I have a number that my creditors can call about my stop in payments. I wish the best for Anthony.

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    Punctuality & SpeedStaff

    Reviewed June 22, 2024

    I have so much confidence in this program after speaking with the best representative yesterday. A massive weight has been lifted! I cannot wait to start this journey to better my financial future. I am also looking forward to the financial tools offered to me to help me plan accordingly for the future.

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    Staff

    Reviewed June 22, 2024

    This gentleman that represents your company is great at his job. He has reset my life. I'm 70 years old and I was so scared about my situation, and finally talking to someone who understands how I got here is a great relief. Then to resolve my situation and guide me to a better place in my life, was the clincher. Gonzalez ** is a great member of your team. GB

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    Staff

    Reviewed June 22, 2024

    Very good experience. Shaun was helpful and knowledgeable. I was unsure about using a debt relief program but he helped me feel more confident in my decision. I am excited to move to the next stage of my life and get my finances back on track. I look forward to retirement now and don't dread it. I actually believe that I will be able to afford to retire.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 22, 2024

    Natalie ** was super helpful in setting my account and explained everything very well and made the process super easy. She was very kind and didn’t pressure me to do anything that I didn’t want to do. One again she was really helpful on getting me to understand how this works and will definitely recommend her 100 percent to anyone. 10/10 customer service.

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    Reviewed June 22, 2024

    Joy ** is my finance teacher now. What an awesome feeling knowing there is a light at the end of the tunnel, it will take only two years to be debt free instead of 8 years. I will have a savings account and retirement money. This will require learning to manage your money, instead of your money managing you! Thank y'all!

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2024

    Mark ** was exceptional! Mark was knowledgeable, extremely professional and very empathetic to my situation. He was very helpful and thorough in his explanation of the program and what to expect. Much gratitude for the time spent explaining the pros and cons of debt, the time spent offering comparisons and follow up. The time to make me feel like I was not alone in my situation. Thank you so much!

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    Reviewed June 21, 2024

    My recent experience with NDR has been an easy one. Angelica provided me with the tools to be successful with my program. Additionally, Angelica was easy to talk to and did give me the fluff. I’m super excited to be a part of the National Debt Relief family, and I look forward to completing the program in the next 25 months or so! Thanks. Tamika

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    Customer ServiceStaff

    Reviewed June 21, 2024

    I had a wonderful experience with Casey **. He was very helpful and thorough with the process. Definitely recommend his expertise. I will spread the word about the excellent experience and customer service I received. I look forward to completing my process and feel comfortable that the employees will help me on my path. Thank you again.

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    Staff

    Reviewed June 21, 2024

    William was amazing, especially in helping me relax and having another set of eyes look at my financial and credit situation. I had felt embarrassed, of course, since I found myself in this position, but I gained a lot of information and confidence that I could improve my financial situation.

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    Staff

    Reviewed June 21, 2024

    I had forgotten to mention some things when I signed up that I thought they may be important, and I was actually thinking I would get "yelled" for not mentioning them; instead Robin was very understanding, made notes on my account and I was pleasantly surprised. I'm really hoping this is going to help me out. God knows I need it.

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    Staff

    Reviewed June 21, 2024

    Rick G. is the goat! He explains everything and is very helpful on getting the ball rolling! Highly recommend his work... He goes over and beyond. I was kinda nervous at first but with his knowledge of how things would be with financial freedom, eased the situation a little better.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2024

    I was recommended to this program by two friends. I was scared to call but glad I did. My data specialist made this program sound like it's doable and it takes work. The clarity and transparency that came through the phone put me at ease. The call was a little over an hour but I left clear, hopeful, and excited towards being debt-free and responsible.

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    StaffBilling

    Reviewed June 21, 2024

    The experience I had with National Relief was excellent! Mrs. Natalie ** helped me with her extraordinary professional knowledge on how to consolidate my credit cards payments. Her advice nailed my needs and overcome my expectations. In addition, I got advice on how I can learn to manage my future economy. Thank you!!

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    Punctuality & Speed

    Reviewed June 20, 2024

    Excited to be on the journey to financial freedom. Joe D. did a great job explaining the entire process in layman's terms. Worked late with me to complete the process and went over everything and answered all my questions. Thanks again for the peace of mind that I made the right decision, Joe.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 20, 2024

    I would definitely recommend friends to National Debt Relief. The person I spoke with was very friendly and she was as patient as anyone I've ever spoken with. I had questions and she answered them promptly. I had problems with my phone and she patiently waited for thing to correct themselves. I was so happy to speak to such a nice person about my personal business.

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    Staff

    Reviewed June 20, 2024

    My experience speaking with Rebecca was nothing short of amazing. She was professional, thorough and took the time to ease my anxiety and apprehension when it came to making an informed decision. She made me feel heard and answered all of my questions. I was hesitant to make the decision to consolidate due to a previous unpleasant experience. Rebecca gave me the direction I needed to join your company and now I’m excited for my future.

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    Customer ServiceStaff

    Reviewed June 20, 2024

    Tracy called me to help me sign on the security document because it took a while for it to download to my email. He was another very professional, intelligent, and patient man. I really am in awe of a company having such wonderful employees in a world that is usually so rude and uncaring. Well done!

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed June 20, 2024

    Nick was very informative and supportive throughout the whole process. We are looking forward to being debt free thanks to his plan and guidance. He was prompt with his calls and his follow through. The process was made simple with Nick’s help. We. We much appreciate his help and this program. Thank you!

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    StaffBilling

    Reviewed June 20, 2024

    The agent discussed and explained the process of debt payments and to eliminating the debt altogether with the payment plan. I could tell that he was very professional and knowledgeable. It would be nice to have him specifically handling my case. I know I could count on him totally.

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    Staff

    Reviewed June 20, 2024

    They assisted me and very kind to help with my financial problem. Jeffrey explain it to me by details and was so nice to accommodate. They keep reaching out to you if you have any questions to them. A big help to me. It was nice talking to them and would recommend to my other friends about this debt relief. And you can trust them a 100%.

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    MaintenanceStaff

    Reviewed June 20, 2024

    Josh was my rep and he made me feel comfortable. This has been weighing on my mind for some time and he put me at ease which is just what I need. Thank you Josh and NDR for the outstanding service that you provide to folks that had a bad break here or there!!

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    Staff

    Reviewed June 20, 2024

    Was absolutely delightful. The agent was perfectly polite with me. He guided me through the whole process and was very patient about helping me with this process. He did not rush me into the process because he took the time to explain everything. I want to thank everyone for their patience, support and understanding.

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    Customer ServiceStaff

    Reviewed June 20, 2024

    Had a good experience with Audrey over the phone, line was a lil static but I did my best to listen and understand everything that was and he went over everything and helped me out with questions I had, overall great customer service! Excited to decrease my debt thanks to National Debt Relief and find my way back to financial freedom!

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    MaintenanceStaff

    Reviewed June 20, 2024

    He was extremely patient and super helpful. He went through everything very thoroughly and did not skip anything. He helped me save a ton of money and was extremely knowledgeable on every question I had for him. I would definitely recommend dealing with him to anyone I know. He took very good care of me and helped find a solution for me even when the first one did not work out.

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    Staff

    Reviewed June 20, 2024

    Helpful and polite. They seem to want you to succeed. I was nervous but he put me at ease right away. Very professional. Thank you so much for your help. I am grateful for the knowledge they have in this area. I would recommend them highly to those in need of this service.

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    Customer ServiceStaff

    Reviewed June 20, 2024

    This website helped me out tremendously at a time where I really needed it most. Giant thanks for the email that led me down the road to useful information. I was able to use this information to better my situation.

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    Staff

    Reviewed June 20, 2024

    I would absolutely recommend this Company. I am very Happy with the service that I received from Matt. He went above and beyond what I expected from anyone that works in these programs. He walked me through everything. Explained things where I could understand. He made me feel like this program would definitely be a benefit for me. I know my girlfriend is concentrating joining the program for her debt.

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    Staff

    Reviewed June 19, 2024

    I had the best experience in a very stressful situation. Everything was explained to me, so I understood exactly what to expect. It was very helpful to me that they did all my paperwork online with me, that way I knew what I was signing. I recommend this process to anyone I knew who needed help.

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    Staff

    Reviewed June 19, 2024

    I feel much better after speaking with a representative about my debt, I know I’ve found the right team to handle my situation. I would recommend to my contacts about your services and how you’ll help individuals with their debt. To all who see this, give them a try, you won’t be disappointed in your results. This about all I can say on my experience so far. Thank you for reading my experience

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    Customer ServiceStaff

    Reviewed June 19, 2024

    The gentleman was very helpful and knowledgeable. I instantly felt a tremendous amount of weight lifted from my purse strings. I was constantly under pressure each month trying to rob Peter to pay Paul. I have already shared with a few family and friends. I really appreciated receiving the information about the telephone number to share with my creditors in order to eliminate the constant and annoying telephone calls.

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    Staff

    Reviewed June 19, 2024

    I was skeptical about joining this program but Jason ** was awesome. He was able to decrease my anxiety by answering and clarified all my concerns. I was pleasantly surprised when Jason educated me on information I thought was accurate for many years. I am sure all the staff are great. However, I believe it was a blessing to have Jason as my agent.

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    StaffHonesty & Transparency

    Reviewed June 19, 2024

    My contacts were all very courteous and helpful ....They listened to my concerns regarding the Program...I am confident that they understood my situation and were honest in their business practices..I look forward to working with them in the future..

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    Customer ServiceStaffBilling

    Reviewed June 19, 2024

    My wife and I needed help with some credit card debt so we decided to make the call to National Debt Relief. We were lucky when our customer rep ended up being Jovanni ** who made the whole experience way better than expected. Jovanni took the time to answer every question we had and was very patient with us when filling out the application. Very satisfied with the results we were provided. Thanks, NDR!!

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    Reviewed June 19, 2024

    Just run, they will take more in fees than you know and will pay the creditor less and take more for themselves. Biggest regret of my life. You can also search Reddit reviews of how horrible this company is. If I can warn others I would be happy to do so! A lot of people on Reddit had to file for bankruptcy.

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    Customer ServiceStaffBilling

    Reviewed June 19, 2024

    She was very professional and considerate. She was very thorough in following up. Yes I would recommend a friend or family member to this program in the future. I am very thankful to have an opportunity to free myself of credit card debt! I believe in second chances and I am thankful to have found this company.

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    Staff

    Reviewed June 18, 2024

    My contact, Fernando, was extremely helpful and very clear about the entire process as he walked me through the details, He also made me feel comfortable and welcomed as he patiently and confidently answered all of my questions. It was obvious that NDR takes the customer experience aspect seriously and trains their team of the importance with the application process.

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    Customer ServiceRates

    Reviewed June 18, 2024

    Many questions were asked multiple times but I am sure that was to verify accuracy and legitimacy of the debt claim. As such I respected the time given which was over an hour on the phone, but that one hour saved me years of interest. I would recommmed this to anyone looking to get out. There is no shame in it; only the weight of debt is lifted.

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    Staff

    Reviewed June 18, 2024

    Kena ** is TOP NOTCH! One of a kind! She was very helpful in a very stressful situation. She answered every question I has and put my mind at ease. She has a heart for this job and absolutely deserves to be recognized. She is even working the night shift so her fellow co-workers don't have to. She is a real TEAM PLAYER. Those type of people are hard to come by.

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    Customer Service

    Reviewed June 18, 2024

    I’ve never felt so relieved after making the decision to call. I was at my lowest before but after talking on phone and getting my account set up, it was the best decision I’ve ever made for myself. I would definitely recommend to anyone that is struggling like myself. I am very hopeful for the future now and have goals I can achieve because this made it possible.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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