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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 25 Reviews 4435 - 4635
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 30, 2024

    They make you feel taken care of and that you matter. The process is easy and quick and gives you a great peace of mind. The rep was extremely knowledgeable and helpful. Mohammed put me at ease and did a great job explaining each step! Highly recommend this program to find your way to financial freedom!

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    Verified purchase
    StaffRates

    Reviewed July 30, 2024

    I received the most accurate information on National Debt Relief possible. The lady was courteous, knew her business and how to relate it beautifully. I felt relieved and grateful that I understood everything she said and felt like you really had my interest at heart. Thank you and God bless Arzoo, and James the account manager. I couldn’t have been treated more kindly and professionally!!!

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    Verified purchase
    Staff

    Reviewed July 30, 2024

    Dealing with NDR was a great experience and I would highly recommend it to anyone. Thomas was very knowledgeable about NDR's program. He spoke clearly and patiently answered all of my questions. I am 75 years old so sometimes it can be a challenge for me to make up my mind. Thomas explained why this program was the right one for me.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 30, 2024

    Was fast and easy. No pressure. John was very helpful and understanding. Explained everything clearly. Made to feel completely at ease. Would recommend to anyone needing help especially someone like myself who is battling cancer and ran through their savings.

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    Verified purchase
    Customer ServiceRates

    Reviewed July 30, 2024

    I called because I’ve been falling into a whole lot of debt. They worked out a plan and had me going in about an hour all said and done. In the end if it works out I will save $14,000 plus interest and will be debt free in 3.5 years.

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    Verified purchase
    Staff

    Reviewed July 30, 2024

    Brian ** did an excellent job of explaining the program to me as well as guiding me through each step. I couldn't have been more comfortable going through the initial process. I would recommend National Debt Relief and Brian to all my friends or anyone looking for debt relief. Very knowledgeable.

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    Verified purchase
    StaffBilling

    Reviewed July 30, 2024

    Jacob was a pleasure to work with. He is knowledgeable, professional yet friendly. He answered every question I had thoroughly. He was able to assist me in getting this accomplished. He was able to decrease my monthly payments by $95.00. This will be of great help to me. I look forward to working with this company during the next two years. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 30, 2024

    I had Nathan ** helping me get my plan of action. He was professional, friendly, helpful and explained everything thoroughly. He gave me options so I could feel like I was doing the best plan for me. It was so quick and painless. He walked me through step by step and was clear about any other directions I might need. I like how I have access to everything and can see what is happening in my account and watch the progress as it's happening. There's no penalty for paying off early, either. This was the relief I needed. Glad I called!

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    Verified purchase
    Staff

    Reviewed July 30, 2024

    Corey was very well spoken and knowledgeable. He knew the product he was trying to sell and answered everything very clearly. He was very patient with all my questions and very respectful. I manage hundreds of ripple on a daily basis and would love if he was on my team. NDR has a great employee. You should be proud to have him.

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    Verified purchase
    Staff

    Reviewed July 29, 2024

    Everything perfect and really help to lower our debts. The person who talked to us was really nice and explained really well the program. Highly recommend it for those people who are looking to get out of debt sooner and save some money along the way. 100% satisfaction and hopefully we will paid it sooner.

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    Verified purchase
    StaffBilling

    Reviewed July 29, 2024

    Charlene was very helpful with helping understand how program works. Then helping me understand the breakdown of everything. I highly recommend this for anyone who is struggling. It will help with relief and peace of mind. Having 1 payment a month instead of several to other places helps a lot. Try this out. You won't regret it.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed July 29, 2024

    I enrolled in National Debt Relief program in June 2023. They have not resolved my debt, they have not communicated with me to explain what they were trying to negotiate and their portal is never updated. I have had to email them hundreds of times and I got automated answers which didn't answer my questions. People in debt need to be guided or at least informed of what is going on in the debt resolution process. I got phone calls 3 times that were not followed up or where I was given the wrong information (draft schedule or settlement info). I quit the program a week ago and I got a refund of part of what I paid them and so far they have not sent me a detailed calculation of what they refunded me (half of what I paid... Where is the rest?).

    I have worked with Accredited debt relief in the past and it makes a big difference when the people you are dealing with are professionals. I am back with them now. BTW, my debt is very small and they could not get a settlement over a period of one year, pretending I had to pay more per month- which is exactly what you can't do when you fall into debts! So I totally recommend Accredited Debt Relief and please, people like me, stay away from National debt relief!

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    National Debt Relief
    Response from National Debt Relief

    Hi Christine,

    Thank you for reaching out to share your experience and for speaking with our client success team about your concerns. We are sorry to see that you decided to cancel but wish you the best of luck on your journey toward financial freedom.

    Please feel free to give us a call at 888-660-7427 to check the status of the requested letters.

    Sincerely,

    National Debt Relief

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed July 29, 2024

    What a blessing to call and reach Clyde, and very informed, compassionate, and helpful representative; not a robot. The process to get started was quick and easy, we got me established over a lunch break. One hour looks to change many years and will cut thousands and thousands in debt out.

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    Verified purchase
    Staff

    Reviewed July 29, 2024

    Angel was so informed and patient. She explained everything that was going to happen and why. I was very nervous in the beginning. She was very thorough and helpful. I look forward to working with NDR and finally getting out of debt. Things are already moving along. I don’t know what else to say. If I hear about any of my friends are having the same problem I will recommend this service. Thank you Angel.

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    Verified purchase
    MaintenanceStaffTimeliness

    Reviewed July 29, 2024

    Very helpful and thorough. I would recommend. The process was easy. They will walk you through every step. And no point was I left with a bunch of questions. When I first signed up I was at work and I was on my lunch break. They were willing to help me get started and finish with me the next day when I wasn't working.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2024

    Pamela our agent was very kind and helpful. She was thorough and quick with all of the information. She was also very kind to us when going through all the tough financial information. Program was laid out very clearly and the visuals were very nice. I’m not sure what else to say other than what I’ve already said. Super helpful!

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    Verified purchase
    Staff

    Reviewed July 29, 2024

    Very thorough, detailed, kind, professional, and very considerate. Truly outstanding service and experience for me! Made me feel confident that I truly was getting assistance and guidance from someone not only trained professionally but is extremely considerate and kind. I would happily recommend this company and Tia ** for any advice and guidance in achieving services and understanding of debt and how to get ahead of it!

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed July 29, 2024

    Shaun ** was very helpful, insightful and honest about the whole process of my debt relief. I felt that he cared about my situation and was willing to help me be debt free. I’m nervous but yet excited about this journey and I hope that a fresh start will be on the horizon.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed July 29, 2024

    Being under doctor care for my heart problem I had surgery and when Covid hit I had to use my charge card for someone to do my shopping. I would call my order into Meijer's and they would do the shopping and bring it to the house. Leave it on the porch. Then my bird got sick so I had to use another card to take care of him, all in all I needed to use them because I ended up in the hospital. That was a bill I had to pay on some of it, bill bills piled up, gas went up so filling up the car was really something. It just got to be too much. I have to help pay to get my sister car fix’s cause I use it to go to the doctor's 'cause I do have a lot of appointments INR to get done etc.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 29, 2024

    Arthur, Advisor was knowledgeable and professional. He was patient and took the time to guide me through the process. He was courteous, never rude and answered all of my questions. I really appreciated the fact that he guided me through the process, making it easy for me to reach my goal. My experience with him was awesome. I had a lot of anxiety about enrolling in the program but he calmed all of my fears and I am confident that once I complete the program I will

    be able manage my finances.

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    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed July 28, 2024

    I was extremely desperate, embarrassed & ashamed of my situation when I called. I could not have had a better person than Camar, answer my call. He was very personable, professional & honest! I've cried, he made me laugh... not easy to do given the circumstances! It honestly feels like we've known each other years.

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    Verified purchase
    StaffTransparency

    Reviewed July 28, 2024

    So happy and thankful for connecting with Denise ** today. She walked me thru every little detail and explained things in a manner that I could understand. It's scary when dealing with your finances and credit scores but I felt good moving forward with the program based on Denise and her simple explanation of what is to come. Thank you Denise for all your help and your patience. You are the best!

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    Verified purchase
    Staff

    Reviewed July 28, 2024

    The person I spoke to was wondering, he took his time explaining how the whole program runs. He knew what he was talking about and he was very patient. I would recommend anyone for this program. I was in this program years ago, and they really help me a lot.

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    Verified purchase
    Staff

    Reviewed July 28, 2024

    Pleasant experience with the agent whose name is SINI. Very knowledgeable, has the patience as an angel. I am not a computer person, but the agent was so nice. He made me feel really good and not a dummy. Explained everything, if I talk to other people about National Debt solution, his name would be the one that I would refer them to, You all should be happy that you have someone like him working for you, the world is full of rush, rush, and people just trying to make a dollar. To have someone that has time to work with you is a blessing. Thank you so much Sini from Dallas Texas, you has helped this elder woman my friend.

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    Verified purchase
    Staff

    Reviewed July 28, 2024

    This is my first experience with NDR and I must say that Jennifer ** was phenomenal. The way she broke things down so that I can understand is nothing short of amazing. Her calm tone, her determination to help me as best as she possibly can was exceptional and I could not have asked for a better consultant. I am grateful and thankful, and will be recommending this firm to friends.

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    Verified purchase
    Staff

    Reviewed July 27, 2024

    Today, Mr. David ** helped my husband and I greatly. He answered all of our questions and got us enrolled into the program. We are excited to start this new journey and look forward to starting fresh. We highly recommend him. National Debt Relief will change our lives for the better.

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    Verified purchase

    Reviewed July 27, 2024

    As long as this works, I will dig out of this never ending hole. I never thought I would need a service like this, but life happens. Easy to apply and approved. Hopefully in a few years time I will be debt free and back to where I want to be.

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed July 27, 2024

    Definitely wanted to sign up from introduction to Cedric. Spoke well, explained thoroughly without my need for asking additional questions. I recommend to get a fresh start. I was happy with options and the amount to pay my debt. I love the option for education on budget and credit. Also an option for a legal representative was a great highlight.

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    Verified purchase
    Staff

    Reviewed July 27, 2024

    Edgar G was very nice and professional! Edger took his time and explained everything to me very clear so I would understand. Did a good job. Let me ask all questions and was kind enough to repeat to me and made sure I understood what he spoke to me. You have a Great Employee in n Edgar!

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    Verified purchase

    Reviewed July 27, 2024

    He did a really good job of explaining to me the whole process and allowed me to put my trust in him and NDR. I have a really good feeling about this that it will all work out. I admit I was skeptical at first.

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    Verified purchase
    Contract & TermsStaffBilling

    Reviewed July 27, 2024

    The counselor told ample time to explain the what I needed to know about them and how I could help them get to know my situation better and how to best help me. We discussed debt consolidation and the possibility of refinancing. I was under an enormous amount of stress from my creditors and the fact that the debt was due to be paid a monthly payment on the 28th. She took the proper amount of time to get to know me and what I was obliged to pay and how much was due monthly. She was able to reduce my stress with her soothing voice and confidence that they would be able to help me. She took the time necessary to go over the paperwork and agreement and signatures to accept the agreement. I feel so much better after talking with her.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed July 27, 2024

    Ricardo made the possible as quick and smooth as it could be. Excited to move forward and better my financial situation. The process started with an online application then I received a call minutes after for. Answered some questions over the phone then easily filled out required documents via email.

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    Verified purchase
    Contract & TermsStaff

    Reviewed July 27, 2024

    Rose was great at explaining the process and agreement details. I appreciate NDR for the support. Each document helped me understand how to get out of debt and remain debt free in the coming years. I will look at the savings overview to understand it better. I will stay on the path of becoming debt free. Thank you.

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    Verified purchase
    Staff

    Reviewed July 27, 2024

    I contacted National Debt Relief with little hope I could get the help I needed. I was pleasantly surprised by how compassionate and knowledgeable my agent was. He answered all my questions and went through the process thoroughly. I feel confident that I will be able to get the help I need and be out of debt in the future.

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    Verified purchase
    Staff

    Reviewed July 27, 2024

    It was a relief to talk to James ** regarding my financial situation. He made clear what NDR entailed. Thanks to him I already feel that even though it will take a while, I can be debt free. Thank you so much! I don’t know what else to add except that James is really an expert at what he does. He is also very patient.

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    Verified purchase
    Staff

    Reviewed July 27, 2024

    Lance was extremely helpful! Very informed on every topic we brought up & was very easy to talk to. He walked us through the process from the very start to the very end and made sure we were comfortable and had full knowledge along the way. We had issues getting into our bank account because we had forgot our passwords and Lance was very patient with us to get that figured out. We are so relieved to be on this journey to being debt free. So far we are off to a great start!

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    Verified purchase
    StaffBilling

    Reviewed July 27, 2024

    I was tired of giving credit card companies half of my paychecks. Now I'm on a path to paying them off in 3 year and for less than half of what I owed them! Hopefully this can help others get their finances under control. Always have a plan to get out of debt!

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    Verified purchase
    StaffLoan Process

    Reviewed July 27, 2024

    I was looking for a loan and was transferred to Dennis ** a National Debt Relief Rep. He explained all of my options and walked me step by step thru the entire process. He answered all of my crazy questions all the while remaining friendly. I am looking forward to being debt free. Thank you National Debt Relief!

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    Verified purchase
    Staff

    Reviewed July 27, 2024

    I feel like I made the right choice and thank you for your services being available. It will be a great help to anyone looking to get out of debt & further build towards a great future. I wish I knew about you all sooner but hey today was a great day to start.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 27, 2024

    John was very understanding and knowledgeable. He broke down every single thing when it came to what to expect with the program. I had a lot of questions and he answered them promptly and with no frustration. I am very grateful for him. He was very thorough, explained my options and put me at ease.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 27, 2024

    Franklin was very nice, very very patient and understanding. Explained everything regarding process in detail!! I feel sad that I was not approved for the Plan but he was supportive and did an excellent job! All questions answered with knowledgeable decisive responses. He was very certain that I provided enough information, that there would be no reason that it would not be approved! Both my son-in-law (who caused the debt) and I believed this interview was a done deal!!

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    Verified purchase
    Customer ServiceCoverageStaffLoan Process

    Reviewed July 27, 2024

    Chris was absolutely a god send. He helped me through all the steps of getting the needed paperwork, and called back to insure everything was set up correctly. If not for him I’m not sure what I would’ve done. Ended up saving a bundle and getting out from under some of the most predatory loans I’ve ever seen. Thank you all

    Joe

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    Verified purchase
    StaffBilling

    Reviewed July 26, 2024

    Matthew was so helpful. He took his time with me made sure I understood everything. He was very friendly. I would recommend this to anyone who is struggling with credit card debt. I felt he went above and beyond for me. I had a great experience dealing with him. He was patient with me throughout the whole process of getting the help I needed. Thank y’all so much. And he even told me about the programs y’all offer to teach you how to save money etc…. It’s so awesome y'all offer this to your clients.

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed July 26, 2024

    He was incredible. Knowledgeable and professional. He seemed to care about me. I would totally recommend him. Love the program so far. These credit card companies raised their fees and interest. I can pay what more they are asking for. I had not a single late payment and they treated me like that. I'm so done. I bet I paid enough in interest and fees to pay for my balance.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 26, 2024

    Professional service, took the time to walk through the National Debt Relief Progam. Also answered several questions from my Wife and I along delivery very satisfactory answers. The call took three or four hours. A bit long, however, the time taken was a must to sell my Wife and I on the program. This was a difficult decision for Wife and I to come to a yes to move forward. Primarily driven on credit score concerns, while we have nothing to fall back on. If life happenings hit, we will have a very difficult time. We will have to face that when it happens. Also wanted to secure $5700 for two additional bills. Not sure how to figure that out yet.

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    Verified purchase
    Staff

    Reviewed July 26, 2024

    This wonderful gentleman was clear, concise and very superb! He explained everything and was super helpful. I was informed that I am several months away from being completely debt-free and that pretty much made my day. If you really want to have your debt settled, National Debt Relief is definitely the way to go!!!

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    Verified purchase
    Sales & MarketingStaff

    Reviewed July 26, 2024

    This was a very easy process. Brandon was spot on and answered all my questions and walked me through the whole process. I will recommend NDR to anyone that asks me how to lower debt. I saw your ad on Facebook. I’m so glad I did. Thanks to everyone that helped me get my debt under control.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2024

    My experience the Veronica ** was phenomenal. She was so patient with me. I could be repeating questions but she never made me feel I was a bother. Very knowledgeable as well. Took time to call me back so we finalize everything. She’s a true definition of a customer representative who cares for the people. I appreciate your help and making me feel confident in the program.

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    Verified purchase

    Reviewed July 26, 2024

    This experience was easier than I ever thought it would be. David ** was easy to work with and explained everything very clearly. Also he kept and open door policy for me if I have any further questions. This is a great company to work with. Thank you for a positive experience.

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    Verified purchase
    Customer Service

    Reviewed July 26, 2024

    Having to use this company took some research and talking to others that have used other companies. I was pleased with the people that I've spoken to so far. Everything was explained to me as I went through the process of becoming a customer. So far if I have had questions, customer service has proved to be right on the money answering all of my concerns.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2024

    The customer service and responsiveness to my inquiry were top-notch. I had the pleasure of working with Justin ** who is very knowledgeable, thorough, and experienced. I had previously spoken with another agency and decided not to use them because I did not receive the same level of professional service.

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    Verified purchase
    Coverage

    Reviewed July 25, 2024

    Lonny made the process easy. He did a great job of enrolling me. A credit to National Debt Relief. He covered every detail and made sure that I will receive the best that National Debt Relief has to offer. I feel confident that all my debt will be a thing of the past..

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    Verified purchase
    PriceStaffBilling

    Reviewed July 25, 2024

    National Debt Relief is very Professional, client service is very efficient and knowledgeable. I would recommend NDR to anyone. They will work with you so your payment are flexible and affordable. The program is designed to help you get out of debt, with a debt resolution decreased amount of debt within a reasonable length of time, and you become debt free

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    Verified purchase
    Staff

    Reviewed July 25, 2024

    I am hoping to come out of the situation better than I was and that’s how I feel after getting my credit under control which is how I received from the person that helped me to take care of my debt, So I look to take better control of my debt, that’s what I take away for getting control of my debt

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2024

    Mark was excellent in taking time to explain all fields. Made sure I understood and was comfortable with it all. We had trouble with our phone lines and had to call back twice, very patient and took it all in stride, call was 1 hour and twenty minutes. Mark also gave me numbers to be able to reach him and one for collectors if they start calling. Believe all went very well

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    Verified purchase
    TechStaffTransparency

    Reviewed July 25, 2024

    Helpful to receive full explanation of the process of receiving help to get rid of debt. Helped by listing the amount of debt from each category of money owed. How long it will take for the National Debt Relief Program will take to pay off the debt. The amount of money needed once the contract is signed.

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    Verified purchase
    StaffBilling

    Reviewed July 25, 2024

    Philip was a pleasure to work with on getting my debt situation under control. He was super informative and thorough in helping me understand how the process works and where my budget stands. I feel a lot better knowing I have a plan to get out of credit card debt and in a much easier timeline than just paying the bill minimums.

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    Verified purchase
    StaffRates

    Reviewed July 25, 2024

    The experience was first rate. The person who helped me Clarence ** was professional and patient throughout the lengthy process. He was thorough and reassured me that I was doing the right thing and that success would ensue. And so I would recommend the company to others with a similar plight.

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    Verified purchase
    Customer ServiceStaffFollow-ThroughHonesty & Transparency

    Reviewed July 25, 2024

    Absolutely amazing customer service! He answered all my questions and kept my mind at ease the whole time we were on the phone. Arthur read over every document with me and made sure I understood before signing. I was really skeptical about this whole process but I can honestly say without Arthur I probably would have never followed through.

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    Verified purchase
    Staff

    Reviewed July 25, 2024

    I had great experience, as they help you, tell you how things work and lead you to a better path to be debt free and achieve your dreams. I really apreciate for their help and effort to help people. The reputation sure precedes them. I definitely would recommend this program to family and friends or anyone struggling to day to day life.

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    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed July 25, 2024

    I had problems with payday loans and high interest loans. I couldn't pay. But National Debt Relief helped get my payments down to what I can afford and offers debt counseling so I never have to be in this situation ever again! They are super nice and non judgmental. Highly recommend to anyone who has fallen prey to these extremely high interest rate loans! Robert was so awesome!

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    Verified purchase
    StaffRates

    Reviewed July 24, 2024

    Falyn seems to be a caring agent, explains the process well, listens well, projects empathy and understanding to a degree. The proof of the program comes over time and cannot be conveyed at the beginning. At this time I would recommend National Debt Relief to a friend based on their national rating of 9.4.

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    Verified purchase

    Reviewed July 24, 2024

    I don't want to continue with this process. I felt very pressured and didn't have time to review all of the information before I was asked to make up my mind. Kelvin was very polite, however that was a lot of information to try and absorb and now I just want to terminate the whole thing.

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    National Debt Relief
    Response from National Debt Relief

    Hi Gloria,

    Thank you for reaching out. Our client success team has been attempting to make contact with you to discuss the future of your account.

    Please give us a call at 888-660-7427.

    Sincerely,

    National Debt Relief

    Verified purchase
    StaffHonesty & Transparency

    Reviewed July 24, 2024

    Getting started has been easy and already I feel a big weight off my shoulders. I really liked the woman I talked to, she really seemed honest and like she really cared for me. This information is only based off of joining the program, I have not actually worked with them yet.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2024

    Wascar was patient - fully knowledgeable and easy to follow. He returned calls immediately. I felt comfortable with him. He helped me tremendously. I am relieved that my debt will be paid from his hard work. Give him kudos and a raise!

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    Verified purchase
    Staff

    Reviewed July 24, 2024

    I had the best experience with Rafael, sorry if I got his name wrong, but he was very professional and explained everything to me so I could understand exactly what I was about to do. Just by him explaining everything to me, that affected my decision in agreeing to do the consolidation.

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    Verified purchase
    Staff

    Reviewed July 24, 2024

    Shaun was incredibly helpful in explaining every detail concerning opening an account. He answered every question easily and was beyond kind and helpful. With each step, he was careful to provide all the details necessary to move from one phase of the application to another. He is a remarkable employee.

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    Verified purchase
    StaffLoan Process

    Reviewed July 24, 2024

    Based on my request regarding the loan process. I would like to thank you for your hospitality. The staff member that help lend me was extremely respectful and helpful person. Overall, I'm please on your service. Since I am satisfied with your service. I am going to recommend for family and friends. Thank you again for your service!

    Berhanu.

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    Staff

    Reviewed July 24, 2024

    I was very lucky to actually have been connected with Rohan. He was such a professional, had total patience with all my questions, that I probably asked 100 times over. I could not have had a better experience with Rohan walking me through the process. I was very anxious to even attempt to somehow get help with my debts. He was so considerate, and explained everything to me, making sure I understood everything before committing to the program. I am so thankful that he found a program to actually help me, and allow me to at least have grocery money at the end of the month. Thank you Rohan, and National Debt Relief for helping me and being so compassionate and understanding of my needs.

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    Staff

    Reviewed July 24, 2024

    My enrollment specialist, Matthew **, assisted me every step of the way. Everything in the program is explained clearly in layman's terms. I am convinced that debt resolution is a better decision than bankruptcy. It a very stressful situation to deal with, but it is imperative that one makes the best decision for their unique situation.

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    Customer ServicePriceStaffTransparency

    Reviewed July 24, 2024

    I came into this process having done a months worth of research, and comparing and contrasting companies. I narrowed it down to two companies, and almost went with the other simply because I kept seeing they had very good customer service. I’m glad I decided to call NDR first! The rep I worked with was so knowledgeable, on top of that she absolutely knew how to explain the more difficult aspects of the program. She answered every single question I asked, and was very patient about all my interruptions. I had some knowledge already, and knew to keep an eye out for anything that could sound sketchy, but everything was transparent! You can tell that she has pride in what she does, I’m happy to start this process with NDR.

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    Punctuality & SpeedStaff

    Reviewed July 24, 2024

    Quick and easy process and it gave me a light at the end of my tunnel. A road to financial freedom. I am so thankful for this company and Cord my representative! Cord was very knowledgeable and very helpful. I can now breathe a little and sleep a little easier

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    Staff

    Reviewed July 24, 2024

    I would like to start by thinking Lequitia ** she’s so amazing and was a blessing to work with. She explained everything in detail about the program and helped me understand what it is about. This program is going to help me get out of debt so I can become a homeowner, but my main goal is to be debt free.

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    Staff

    Reviewed July 24, 2024

    Shakim went over everything with me. He was very thorough explaining the process to me. If I had questions about anything he would patiently answer them. The whole process was time-consuming but very thorough. Looking forward to this process working, with Shakim’s help it will be easy. I feel like I’m being taken very good care of.

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    Staff

    Reviewed July 24, 2024

    I just started my NDR journey and I couldn't feel better about the starting experience. I believe they will help me get debt-free based on my experience so far. My associate, James, was very professional, helpful, and answered all of my questions. I would definitely recommend them to anyone seeking help with their debt.

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    Staff

    Reviewed July 24, 2024

    All of the workers were very helpful, patient and courteous. Because I am an old lady, and it takes me a while to explain myself. They all were very informative. Ms. ** showed compassion toward me because I had gotten so full and broke down crying. She listened to what I had to say.

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    StaffBilling

    Reviewed July 24, 2024

    I will inform my friends to take advantage and free from a pile of debt and working for creditors despite taking care of family. Minimum payment does not look to take off our credit rather it is killing your appetite to pay. When there is an opportunity like National Debt programs will give peace of mind and pull you out of debt in a planned and peacefully controlled manner. Thank you, thank you, thank you.

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    Customer ServicePriceRefunds & PayoutsBillingLoan Process

    Reviewed July 23, 2024

    Larry ** was the person who handled my application, he was great. He explained everything in depth and spend hours with me on the phone, to make sure I was being aware of every step in the process. A great person to work with. The process was took a lot of time, but will be well worth it in the end, I do believe. The payments are affordable. Way less than what I pay for payday loans.

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    Punctuality & SpeedStaffBilling

    Reviewed July 23, 2024

    I have been struggling to just maintain the bills with my husband's work slowing down and his hours cut more than half. NDR has helped lift such a burden off my shoulders and Yesiena was so kind and understanding. Thank you so very much for all the help and information I needed to get back on track.

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    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed July 23, 2024

    Feeling overwhelmed with debt so called NDR. Spoke with a man named Jason. As someone who has become entangled in high interest credit cards and loans, he helped me see an end. 51 months of payments and I should be free. Understandably, I may pay more to resolve certain debts which I am comfortable with. For now, I am happy to be working with NDR. Called again on day 2 to ask some more questions and was happy with their responses.

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    Staff

    Reviewed July 23, 2024

    This program seems pretty legit and decent. I am truly Looking forward to these debts being resolved in due time with NDR. Would highly recommend this program to a family member and friends who are going through similar situations with their finances. The ease with signing up and the professionalism of the NDR staff has been a real pleasure.

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    Contract & TermsStaffBillingRates

    Reviewed July 23, 2024

    I worked with Rob H to get my problem resolved and I feel confident that I will be debt free within my timeline. I am confident that they will guide me to a better financial future. Knowing what I know now is the best feeling ever, I was stuck in these never ending high rates and high balances due to credit companies taking advantage of my income and credit. Thank you. I look forward to the upcoming months to resolve my credit card repair.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 23, 2024

    Jason ** made this happen very quickly and effortlessly! He never made me feel guilty or poorly about having to do debt consolidation. Jason was very reassuring and supportive. The whole process was near easy to understand and manuever. I had many questions and Jason was very prompt on responding to emails.

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    Staff

    Reviewed July 23, 2024

    My experience with Mr ** was a good one. I was put at ease once I was told I could be helped. Explaining the program and how it works was not complicated. Mr ** was patience, polite, friendly. I am glad that NDR will be working with me to be debt free in 30 months. Thank you

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    Punctuality & SpeedStaff

    Reviewed July 23, 2024

    Very helpful resolving my debs. I would highly recommend Nathan ** to anyone who asks. He was very patient with me and explained everything. Also, answered all my questions. I'm sorry I waited so long to reach out to National Debt Relief. I'm glad I finally saw your commercial and wrote down the number to contact you.

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    Staff

    Reviewed July 23, 2024

    Nathan was absolutely wonderful and so helpful. I will definitely be referring anyone I know who needs help to him. He was definitely above par. Went above and beyond for me! He took the time to explain everything to me and walk me through the process of what I will be seeing over the next few months!

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    Sales & MarketingStaff

    Reviewed July 23, 2024

    I had a pleasant time with the fellow that helped me. I forgot his name, I’m sorry but he was very helpful. He took his time and broke the program down to me. I also asked questions and he answered them. Very knowledgeable about the services. I did not feel like he was trying to pressure me to start the process either, good job

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 23, 2024

    Very thorough and quick, answered all my questions and was super helpful throughout the whole process and would definitely recommend. He always asked if I had questions throughout the entire process which put me at ease and made me feel more comfortable to continue forward, I am not one to handle phone calls that well but he had my attention the entire time and did not waste any of my time.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 23, 2024

    Tyler was excellent. He explained everything perfectly. He made sure that I understood what was my responsibility in paying back and notifying my creditors. I look forward to clearing up my debt and paying my terms with National Debt Relief early. This current economy sucks, but hopefully it will soon change.

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    Customer ServiceStaffBilling

    Reviewed July 22, 2024

    Customer Service Representative was friendly, informative, and very helpful. Described the Settlement and payments. She did her job very affectively. She should be commended for a job well done. Great Service. Got the approval to move on with settlement and payment for the Account in question. Maybe give the rep a raise. Appreciate y’all’s help though.

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    Customer ServiceStaff

    Reviewed July 22, 2024

    I spoke to Trey about a week ago and he explained what your company does to help but I was not ready to commit then and I told him that I would get back to him and today I called him and signed up for your help. When I spoke to him he explained all the information very well. I felt comfortable working with him.

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    Reviewed July 22, 2024

    This experience was easier than I ever thought it would be. David ** was easy to work with and explained everything very clearly. Also he kept an open door policy for me if I have any further questions. This is a great company to work with. Thank you for a positive experience.

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    Customer ServiceStaffBilling

    Reviewed July 22, 2024

    Way more helpful than I ever imagined. The customer service was great. The person helping me was very patient, explained everything thoroughly. I am really satisfied and if anybody ever needs help that I know I would send them directly to National debt relief. The payments they help me with definitely lowered My overall bills so I can be comfortable and start getting back on my feet.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 22, 2024

    The customer service was excellent and all of my questions and concerns were answered with professionalism and understanding. I am hopeful that my debt will be resolved quickly with their help and support. Other options were not going to work for my budget but we they worked with me to find a solution that is affordable for me and my family.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed July 22, 2024

    Super quick and simple experience. The woman I spoke with was very understanding, sincere, and helpful. It was a super simple process to get educated on the entire process. It didn't take any time at all to do so. Starting the process was just as simple and quick. This honestly just takes so much of my stress away.

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    TechStaffBilling

    Reviewed July 22, 2024

    My counselor was extremely helpful with getting my account and contract set up to help me get out of debt. She was kind and patient. Looking forward to being debt free! I haven’t started the payment process yet but everything is set up and ready to go. I will know more once my program starts.

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    Customer ServiceTechStaffBilling

    Reviewed July 22, 2024

    Eric was helpful and explained the process, answering all questions thoroughly. The process was a bit long, but works out well in the end. Made this already difficult situation a lot easier with one phone call. They personalize a contract and make it easy for you, compared to the high credit card payments. I would highly recommend trying if you have high credit card usage!

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    Customer ServiceStaff

    Reviewed July 21, 2024

    Dillon was more than willing to help me out. I really didn't expect to actually sign up when I called, however Dillon made it painless. I was surprised how easy it turned out in the end. I will certainly be recommending National Debt Relief to any of my friends who may be in a similar bind. Thanks NDR.

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    TechStaff

    Reviewed July 21, 2024

    My specialist Raymond ** was awesome. He took his time with me and explained everything to me. Raymond explained everything in detail. He let me take my time and read over the contract. He stopped and answered all of my questions . Awesome job. I will always recommend this company.

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    StaffBilling

    Reviewed July 21, 2024

    My wife and I worked with Gabriel and he was very thorough in understanding our situation and what we needed and explaining how the process works. We feel a weight lifted off of our shoulders knowing our bills will be able to be paid without us feeling like we are drowning. We really appreciate all the extra effort he put in to provide us with needed items for my wife as she is a Registered individual for a broker dealer. All around positive experience.

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    Staff

    Reviewed July 21, 2024

    Has given a greater sense of contentment knowing there is someone helping me to get rid of this financial burden. Also knowing the light at the end of the tunnel isn’t a train. The people here are calm, informed, helpful, explaining all aspects of this process. They are there every step of the way with the same representative you have from the beginning. It has been my pleasure to connect with this organization for the help needed. As this is only the beginning will look forward to the ending.

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    Staff

    Reviewed July 21, 2024

    I had the awesome experience with Ms. Jay **. Ms. ** was professional and patient with me throughout the entire process. More importantly, she revealed that she too participated in the debt relief program. This sealed the deal for me because she truly understood my apprehension. I appreciated Ms. ** for her candidness as she walked me through the process. Great representative!

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    Customer ServicePricePunctuality & SpeedStaffBillingRatesTransparency

    Reviewed July 21, 2024

    My friend told me that she heard about companies that could help me to consolidate my debt so I Googled it and did some research as to who I wanted to use. And I chose National Debt Relief. I had to gather everything during the enrollment process and that took a lot of time. I also had to chart everything out for myself but that was extra that they weren’t requesting. All they wanted was the name of the company and the balance. It was fairly simple. I graduated this year and everything I did in the five years I was with the program was through customer support. I would call them and try to get updates until they taught me how to use the portal and I was okay with that. A couple of times, I added payments so I would call.

    My plan originally was to have all my bills paid off before I retired but I did not because I retired early. So, the program with NDR impacted me a lot because it helped me to organize a whole bunch of credit cards and make one payment every month instead of a bunch of them. Plus, they talked down and bargained so I saved quite a bit of money, even with the fees. The fees were high but it wasn't as high as I would have paid if I paid it all myself throughout five years of interest. So, I still made out well in the end.

    If people need help, NDR is a good company to use depending on how much they owe. The good thing about the beginning process was that they spread it all out and told me what they were gonna charge and what I was gonna end up spending if I did it myself. So, I knew ahead of time the money that I would save. If somebody only owed a couple thousand dollars, it might not be worth it. But for me, it was well worth it.

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    StaffRates

    Reviewed July 21, 2024

    My friend introduced National Debt Relief to me three years ago and I'm grateful she did because I would have still been in debt. I'm still grateful for National Debt Relief. My experience with them was wonderful. I paid off a $23,000 debt in about three years, and now my credit is back on top. I graduated the program in May and I'm debt-free. They were very helpful and knowledgeable of the program that I signed up for. They also did the best to get the best rates for me as well. It was a very good program.

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed July 21, 2024

    We were 80,000 in credit card debt. We called NDR and they were very good. They take a look at your debt, then they take a look at your income and what they feel like they could do over a certain amount of time and if you could afford those payments because you still have to pay them, and then they pay your creditors. Any time we've contacted them, they've got back with us. They got everything paid up for us and we're done with the program. We're now seeing our credit score go back up, which is nice.

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    Customer ServiceStaffBilling

    Reviewed July 21, 2024

    When I spoke with National Debt Relief, they made everything understandable. I enrolled over the phone, and it was very easy. Whenever I call, the representative was always very helpful. As far as the payment, I talked with someone over the phone and they offered options and tried to find one that would be suitable to what I could afford, and that was how it worked. I was notified monthly of my balance. The program was supposed to be three years and it has taken about two and a half years. The program has really impacted my life. As a matter of fact, my daughter got in it because I was bragging about how good it was.

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    Staff

    Reviewed July 20, 2024

    It was a learning and exciting experience! I am very grateful for the opportunity to get my life back on track! Jennifer was very professional but very nice and easy to understand. Jennifer made the process simple for me. I am looking forward to less stress in my life. This process will provide me with less stress and worry.

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    Customer ServiceStaffBilling

    Reviewed July 20, 2024

    I called NDR because of the economy, I got far behind in my with my credit cards because I was using them to take care of everyday essentials. My experience with the agent that helped me was very good. He was well knowledge and helpful. He walked me through the process very carefully. Even though I kept interrupting him and having him repeat things to me.

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    Customer ServiceStaffTransparencyFollow-Through

    Reviewed July 20, 2024

    National Debt Relief would call me and update me on the process. And when I called them, they were always there to answer the phone and also update me. So, it was a good experience. They did what they said they would do. They did a good job in helping me. It made my life debt-free and my problems lighter. At least that problem has been solved and I appreciate it. I was worried how I would take care of all the debt. But they stepped in, and they helped. I'm grateful. I would recommend them.

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    Customer ServiceStaff

    Reviewed July 20, 2024

    Everything was good. I spent at least an hour on the phone with a rep when they were guiding me through the steps and answering questions. It was a fairly easy enrollment process. Whenever I had a question, they answered via phone or chat. National Debt Relief helps. I was about 15k deep in debt and I got out of it. If others are struggling and their debt is high, National Debt Relief is a viable option.

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    Staff

    Reviewed July 20, 2024

    Michael was an absolute delight. He walked me step-by-step through every thing. He made things abundantly clear to me when explaining the differences in plans. He made me feel very comfortable. I truly appreciate Michael and will be reaching out to him very soon. He is the reason I continued to reopen, my account with National Debt Relief. Continue doing an amazing job, Michael. Thank you so much for your time.

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    MaintenanceStaff

    Reviewed July 20, 2024

    Samantha was very nice and helpful as C ** was not working today. He is the best! He explained everything in great depth and detail. He took a great deal of time with me so I would understand everything completely. Both were so kind as I'm not very technical at all.

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    StaffBilling

    Reviewed July 20, 2024

    I have been losing sleep over my financial situation. I finally reached out to NDR. The process began online and after a few conversations with a professional and helpful specialist, I am on my way to financial freedom. I can relax and focus on other things that matter. I have a payment each month that is manageable and NDR is communicating with my creditors. The only regret I have is not contacting NDR sooner.

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    Reviewed July 20, 2024

    I am working with Mitchell and, oh my goodness...! If you have lost hope in humanity, let me tell you how I have reclaimed mine through the compassion that Mitchell has given and the program the NDR provides. I am Absolutely referring people to this program if they find themselves in a situation where they can no longer breathe... With life going the way that it is this is a true God send. I am so grateful for NDR! Like, literally, a life saver!

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    Sales & MarketingPriceStaffRates

    Reviewed July 20, 2024

    This is a bait and switch credit consultation. We wanted to get a quote for refinance and HELOC but was never given the option. Technician made us feel so little and awful about ourselves for saying no to credit consolidation. It's hard to believe that 4 years my credit will be tanked again, making it so we are in even more debt and high interest with our home.

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    National Debt Relief
    Response from National Debt Relief

    Hello,

    Thank you for reaching out. We are sorry to see you go but wish you the best of luck in your journey toward financial freedom.

    Thanks for considering National Debt Relief.

    Sincerely,

    National Debt Relief

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed July 20, 2024

    The past couple of years have been very hard for me and my family. Health issues took me to end up in debt with multiple credit cards. Saw the TV ad of NDR and after the reviews I read I took the step of calling for info. Well explained info when asking my rep questions. Looking forward to be debt free very soon. Thank you!!

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    Customer ServicePriceStaffBillingRates

    Reviewed July 20, 2024

    I decided National Debt Relief was the way to go. I just signed up and gave them all my debts. Like everything else, I had to get all my bills together, my credit card debt together, and tell them how much I owed on everything. It was easy. They answered the questions that I had. We set up a plan and I was okay with it and it was less than what I was paying with my credit card debt. Every so often, I'd get an email saying that a certain card had been paid off. We agreed on a price and I paid the entire price for the four years so much a month every month. The program saved me thousands of dollars. If you're in trouble with debt, just knock on Debt Relief to help you get free.

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    Customer ServicePriceRates

    Reviewed July 20, 2024

    My experience with NDR was really easy. They asked a lot of questions and we answered them and they got us going. It was a reasonable price and they were really awesome. If there was a problem, they were on it. They had a lawyer for us and they called them and explained things to us.

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    Customer ServiceStaffBillingFollow-Through

    Reviewed July 20, 2024

    I talked to a person at each of the companies I researched to get a feel for who I could work with, and when it came to National Debt Relief, I liked the rep's presentation to me. He explained things very thoroughly. I did a debt resolution with them and I've completed everything. After the program started, I followed what they told me and made my payments each month. They followed through with seeing it to the end for me. They were very helpful each time I called. I'm happy. I hope to never be in that situation again but if I was, National Debt Relief would help me. They are a good company.

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    Refunds & PayoutsStaff

    Reviewed July 20, 2024

    Due to medical problems and loss of clients due to Covid. I'm no longer able to work due to back leg and arm problems plus the loss of clients due to COVID in 2019. National Debt Relief is helping consolidate my debt allowing to pay my creditors and free me up to keep up with living and medical expenses.

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    StaffBilling

    Reviewed July 20, 2024

    It was easy enrolling with National Debt Relief. We went into detail according to my pay period and the payment plan was designed according to my life so that was very convenient for me. They have good support and it's very easy to track progress as well. They have a portal that you can go and look up your account. They have helped me significantly monitor my budget and gave me hope that I can accomplish something like that.

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    Customer Service

    Reviewed July 20, 2024

    I called National Debt Relief, they connected me with somebody, and I got started. The service is very good and I'm glad they're there. I just wish they weren't taking so much out of it of their portion.

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    Reviewed July 20, 2024

    I was in a situation of either bankruptcy or try to do something like that. I looked around a couple of companies and I decided to go with National Debt Relief. The initial interactions with them went good. I went into the program over four years ago and I'm glad it's over with.

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    Reviewed July 20, 2024

    Everything worked out really well for me. They were very good about keeping me up-to-date on everything going on. They took a monthly amount out of my checking account and it was very comfortable. It's the best thing you can do to get yourself out of debt and get a budget going. It's a wonderful program.

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    Customer ServicePriceTransparency

    Reviewed July 20, 2024

    Working with NDR is easy and customer service is great. I feel like they're not even there. That's how good it is. They don't bug me. I don't need to call all the time and if they need an update, they just give me a voicemail or send me an email. It's simple and easy. Then, towards the end of it, someone called me if I wanted to get more money or something like someone was gonna pay it for me at once and then I was gonna pay them. I said no and they were not pushy.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed July 20, 2024

    Getting involved with National Debt Relief went a lot smoother than I thought. When you get in a position where you need that kind of help, a lot of people that you talk to on the phone aren't very understanding or helpful. But National Debt Relief went way above and beyond understanding and helping. They checked in a lot to find out if anything changed, if I needed more help. The only thing that was a little bit frustrating was I had one creditor that wasn't getting back to them very quickly. But I felt that National Debt Relief did their part. They helped me with something that would have taken me three times as long to take care of on my own, if I was even able to. I would highly recommend them because a lot of the reason people get in the situation that I was in is because they get consumed with the interest rates. That's what National Debt Relief is helping me with the most.

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    Contract & TermsPunctuality & SpeedRates

    Reviewed July 19, 2024

    I only just began my debt free journey with National Debt Relief, but the process was so quick and easy and I’m feeling super confident in my ability to reach my financial goals. Before this agreement, my debt was extremely high and interest rates were outrageous. The opportunity I’ve been awarded with National Debt Relief lowered my short term and long term debt incredibly. I immediately felt a sense of relief making this decision!

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    Staff

    Reviewed July 19, 2024

    I'm so excited to be approved. You guys made my day. I'm very thankful for such an amazing staff. The representative that help me he was so amazing. I'm honored to have been able to receive help from such a very sweet person. He was very patient with me and very understanding. Thanks so much for making my life better!

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    Staff

    Reviewed July 19, 2024

    The lady that helped us (Tia Harris) was so helpful and reassuring. She really put our minds at ease. We were guided through the process by Ms. ** who thoroughly explained everything and helped us step by step. I really believe this is going to help us get back on track.

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    Customer ServiceStaff

    Reviewed July 19, 2024

    I have NEVER had as an amazing experience with customer service as I did with Mrs **!! I went into it sick to my stomach with concern and ended the phone call happy, laughing and with peace of mind!! She went through ever step slowly with me and made sure all the t’s were crossed and the I’ were dotted! I am very thankful for her assistance.

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    Customer ServiceStaff

    Reviewed July 19, 2024

    I would like to commend Mr. Kester ** for his exceptional customer service, and incredible help through my process of getting my account started. He made me feel comfortable the entire time, answered all of my questions in a kind and patient manner that was easy to understand, and he explained my case to me with absolute clarity. Large financial endeavors such as this one can prove daunting most of the time, but Kester made sure to make this an easy process that I could feel confident about.

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    Customer ServiceStaff

    Reviewed July 19, 2024

    I'm very satisfy with the services rendered by the National Debt Relief customer service agents, from the first phone call I made they were all very polite, helpful, understanding, empathetic, knowledgeable and very efficient in their job. I would recommend this service to my family, friends and anyone undergoing financial difficulties.

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    Sales & Marketing

    Reviewed July 19, 2024

    This man was so easy to work with. Answered all of my questions and made me feel so comfortable! I was able to get everything started in less than an hour and a half. He never pressured me into anything and I would recommend him to anyone! Thanks again Corey!

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    PriceRefunds & PayoutsStaff

    Reviewed July 19, 2024

    Was able to work out a workaround to settle a debt. I’m sure I’m paying for it in the long run, but having the peace of mind not dealing with debt collectors is worth it. Very helpful to work out a solution. Went above and beyond to help me out. Seems to really care about customers.

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    Staff

    Reviewed July 19, 2024

    Mr Robert ** was very helpful and very professional. Explained all the details, took his time very patient which is very important when dealing with a caller. Thank you Robert for your help and your supervisor should take note and hope there is a raise in the future for you. Thank you again.

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    Staff

    Reviewed July 19, 2024

    I was very nervous and stressed at the time and they talked to me like real clear and understandable information and made me feel at ease and Jerry talk to me right through the whole process step by step and they helped me out a lot and I appreciate it very much. They were very professional and very easy to talk to.

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    StaffBillingRates

    Reviewed July 19, 2024

    This experience is difficult for anyone and NDR has tremendously helped me to make this an easy decision. I am hopeful and weight is lifted off my shoulders. I will be able to rest a bit easy by making my payments and not worrying about APR rates. I am very thankful for NDR.

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    Verified purchase

    Reviewed July 19, 2024

    I was so relieved when I got my approval for my debt. It will be paid in 30 months instead of 25 yrs. I am so thankful and blessed with my outcome. I will be free of this debt in no time compared to 25 years. Thank you again from the National Debt Relief.

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    Customer ServiceStaff

    Reviewed July 19, 2024

    The representative (Muhammad) who assisted me was very knowledgeable and reassuring during a very stressful process. He maintained just the right amount of humor and patience as he listened, guided and provided a wealth of information on what to expect. I am thankful for getting a person who has such great customer service. Thanks Muhammad!!

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    Customer ServiceStaff

    Reviewed July 18, 2024

    Alvaro was excellent. He walked me through each step, was very detailed, answered all my questions. I couldn’t ask for a better rep. He is great at what he does. He made sure by the time I got off the phone that I was well educated on what the company can do for me.

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    Customer ServiceStaff

    Reviewed July 18, 2024

    The customer service rep was great. He answered all of my questions and was very respectful of my time. He explained the program in a way where it was easy for me to understand. I am grateful for all of the information that was given to me about the program..

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    Online & AppStaffHonesty & Transparency

    Reviewed July 18, 2024

    This company has went above and beyond to help us with our debts. They did everything to help us. Gave us plenty of information before, during, and after our resolution. We really appreciate their hard work and honesty with us. We definitely would recommend this company to a friend. We used Google to find their website. We read their reviews. We are very happy with our results.

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    Customer ServiceStaff

    Reviewed July 18, 2024

    Had a good experience with NDR. Very helpful with our issues. The person who help us were very informative. The person explained everything to us quite clearly. They were very patient with all our questions. Very helpful. Very thorough. Very informative. Called on Sunday, when we were off work. This review is taking longer than the whole process took to sign up for NDR

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    Staff

    Reviewed July 18, 2024

    Michael was there to help guide me through the process. He was very patient and understood my needs. After some time we were able to get all the information together. There was a repayment plan that I was able to afford. I should of done this sooner but I will go through the program again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 18, 2024

    Phone rep was very informative and helped me from start to finish. My account begins August and I can't wait. This help is just what I needed. New budget and a step in the right direction for me. Would recommend your service and help to anyone I know that may need help

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    Customer ServiceStaff

    Reviewed July 18, 2024

    Polite, Courteous and Trural. Took care all questions and needs. Explained everything in detail. Gave me severals options. Was very patient in making sure I understood my options and choices. Went to the highest level of customer service. I would definitely recommend this program but also to speak with the rep I spoke with.

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    Customer ServicePriceStaffRates

    Reviewed July 18, 2024

    I just signed up so it’s hard to say if the outcome is good yet. However Alexis was amazing. He took me through the process never making me feel like an idiot. He had patience with me throughout. And when I couldn’t provide what he needed he had a work around that met my needs. Before the call I had knots in my stomach after I couldn’t wipe the Smile off my face, and peace it has given me you can’t put a price on it ♥️.

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    Staff

    Reviewed July 17, 2024

    This is my second time using NDR, they are great people to work with and I highly recommend their services. If you are looking for help out of debt these folk will help, give them a try. Just make sure you are ready to make this commitment and they will help you, it's all up to you. Thank you for being my savior.

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    Staff

    Reviewed July 17, 2024

    Sunny was the lady l worked with. She was delightful, very helpful and assured me all along on our sign up process. It was a big step and she encouraged me and understood our situation. I look forward to working with her again. She took her time with and explained everything and answered all my many questions. I had a load taken off my shoulders and I am so grateful for the help.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 17, 2024

    They were very polite and explained everything in detail, they constantly asked if I have any questions. I would definitely recommend them to my friends. I can't wait to be free and clear of debt. Positive attitude. They were very friendly and also the people at Turbo Debt you connected me with them.

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    Customer ServiceStaff

    Reviewed July 17, 2024

    My experience with Michelle ** one of your specialist, she was absolutely brilliant. She was very friendly and after our conversation was done I felt an instant sense of relief. I was at the point of going to file bankruptcy if this didn’t work out. I have already recommended a church member to call them and speak with Michelle.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed July 17, 2024

    Jenni ** was amazing! Very personable, very helpful. Listen to my needs, knew exactly what she was talking about deserves a raise and deserves a promotion! I would highly recommend this customer service to anyone. if you need help with credit card debt, this is definitely the right company to go to especially with the help of Jenni **.

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    Billing

    Reviewed July 17, 2024

    I have been having issues - like the rest of America - with even getting groceries. Ariel, my CSR, put my mind to rest, that life shouldn't be this difficult. I am off to a better start! I am off to getting many things paid down and paid off. And I'll be able to go to the grocery store and get fresh food without having to use my credit cards. Thank You NDR.

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    StaffTransparency

    Reviewed July 17, 2024

    My experience based on the explanation the way to help me out to take care of my debt, the way that Mr Jasckson ** explain it step by step, how this works and how is the better way to help. All I can say thank you..and yes I will recommend it to a friend that is going thru the same situation has I was

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    Staff

    Reviewed July 17, 2024

    Very helpful, fun to talk with, great person. I feel safe in her hands. It is a little bit of a scary process figuring out what exactly is needed and how it's going to work but I think she did a great job of explaining it and explaining what needed to happen.

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    StaffRates

    Reviewed July 17, 2024

    Staff are knowledgeable and courteous. Both exceeded my expectations. Both deserve a 10 rating. I commend them for work well-done and both deserve a 10 rating and 5 stars. My questions were answered without any delay. Both staff that I spoke knew the answers to my questions and simply explained to understand.

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    Staff

    Reviewed July 17, 2024

    Very helpful. Explained everything and helped me start to get on track to become debt free!!!! I’ve been alone trying to find a solution to get this weight off my shoulders but I’ve gotten the help I needed through Nathan. This is only the beginning. Soon with with the help I have I won’t have to worry about this burden anymore. Very appreciative

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    Staff

    Reviewed July 17, 2024

    Tyler explained everything very well and walked us through everything and made it easy for my husband and I to use National Debt Relief for help with our Debt problems. He is very good at what he does, he explained everything to us word for word and answered any questions that we had.

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    Reviewed July 17, 2024

    Chris ** is AWESOME, he made sure to explain everything to me and made me very comfortable in my decision to go with National Debt Relief. I feel at ease with your plan and feel as though they will be there for me through the whole process. I am confident that I am on the road to be debt-free.

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    Customer ServicePriceStaff

    Reviewed July 17, 2024

    When I signed up with National Debt Relief a year and a half ago, I was naive and feeling desperate regarding my poor credit. I was denied housing because my credit score was poor. I trusted this company when they said they could help. I agreed to let them take money out of my account each month to negotiate with my handful of creditors. One by one, National Debt Relief would congratulate me with a “paid in full” notice. They take 25% of whatever the original individual debt is. What I didn’t know is that the debts that they were settling for me were for much less than what I actually owed. Each one of those now states on my credit report that it is a “charge off paid less than full amount.”

    When I called each creditor to ask if the debt was settled, they informed me that I still owed them hundreds of dollars. I also learned that partially paid charge-offs stay on your report for 7 years. When I tried to apply for a mortgage again, I was denied due to the charge-offs. Even though they are the only thing derogatory on my report. When I called National Debt Relief, they said that they don’t have anything to do with credit reports. They only negotiate to “settle debts.” Just be aware that, when National Debt Relief tells you that a debt is paid in full, it’s probably not.

    They also actively discourage you from calling creditors to confirm paid-off status. End of story, I cancelled with National Debt Relief and personally called and paid the creditors they hadn’t gotten to yet. They are completely deleted from my credit report now. I will have to do the same with the ones they claimed were paid in full. National Debt Relief withdrew money every month from my bank account for a year and a half. And nothing they did helped my credit at all. In fact, they set me back significantly.

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    National Debt Relief
    Response from National Debt Relief

    Hi Jill,

    Thank you for taking the time to share your experience. We regret to hear you are dissatisfied, as we do provide a clear explanation of fee structure and debt settlement process at enrollment.

    Thank you for considering National Debt Relief---we wish you the best of luck in your journey toward financial freedom.

    Sincerely,

    National Debt Relief

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    StaffBilling

    Reviewed July 17, 2024

    We went over everything to my satisfaction before I said yes to your program. I’m completely positive that this is what I needed as it will help me with my credit card debts and save me a lot of money in the long run, thanks for the help.

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    Customer ServiceStaffBilling

    Reviewed July 17, 2024

    I considered NDR earlier this year and decided against it. After several more months of huge payments and stress I just decided to call- well, Brock answered all of my questions, eased my nervousness, and helped me see the benefits clearly. I'm excited to afford my bills again, wish I'd have called sooner.

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    StaffRates

    Reviewed July 17, 2024

    Happy that my debt specialist had my best interest in mind. Experience was very insightful and able to help me. I liked that my debt specialist asked about my finances and was able to answer all my questions. I will be very pleased when this debt is paid off and I can start working on my other financial goals.

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    National Debt Relief
    Response from National Debt Relief

    Hi Joseph,

    Thank you for reaching out to share your feedback! We appreciate it and are excited to see you progress.

    Sincerely,

    National Debt Relief

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    Staff

    Reviewed July 17, 2024

    Easy and efficient, he was very professional. I was nervous doing this, but the process was not difficult and went smoothly. It was a great ease of mind to be able to see the first steps to removing debt.

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    StaffBilling

    Reviewed July 16, 2024

    July 12, 2024. I want to thank Kalesia ** for taking the time to talk with me about the NDR program. I didn’t know how I could manage to get out the tremendous amount of credit card debt that I had accumulated, but Kalesia was very professional and knowledgeable. She found the right program for me. I can now see light at the end of a very dark tunnel. I am so grateful that I did not have to file bankruptcy.

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    Punctuality & SpeedStaff

    Reviewed July 16, 2024

    Getting signed up and approved was so fast and easy! I was able to complete the process all in one day. Anthony ** was a wonderful specialist to work with, he was fast and thorough with getting all of my information together and finding the best possible solution for my debt situation. I would recommend absolutely!

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    StaffBillingRates

    Reviewed July 16, 2024

    I was very apprehensive about working with a debt consolidate company. The process was very easy and the agent was personal and professional. I'm saving a ton of money and I'm out from under the debt I acquired during the pandemic, when credit card companies gave out credit cards and ridiculously high interest rates. I'm on the road to recovery and can finally start over.

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    Staff

    Reviewed July 16, 2024

    My experience with Ms. Gabrielle ** was so informative and clear. She was forthcoming with all my options. Helped me do my budget and really spent time to make sure I was absolutely clear. So appreciated. I highly recommend them as a business. You could not ask for a better company to assist you in alleviating debt.

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    Punctuality & SpeedStaff

    Reviewed July 16, 2024

    Helen was very helpful and very professional. She had answer all my questions I had and explained everything. She help us really fast and to our expectation. We will recommend anyone who needs the help. We really would be lost without her help and the advice she has given to us to better ourselves and our finances. We really appreciate everything that has been done to help and myself husband out. We will definitely be spreading the word on how this has helped us in so many ways. Again we truly appreciate everything that has been done. Helen is the real MVP.

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    Customer ServiceStaff

    Reviewed July 16, 2024

    I was contacted to call in because the company reached a settlement with one of my creditors. The gentleman I talked with was extremely thorough with the settlement details and what it would mean for me and my credit. I was very impressed by the level of friendliness, personalization, and professionalism of the gentlemen I spoke to.

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    Customer ServiceStaff

    Reviewed July 16, 2024

    Joey ** was well informed, patient, explained things clearly, gave me ample opportunity to get my affairs in order before starting the process. He was easily the best customer service interaction I have had all year, and I wish more CS reps were as easy and pleasant to work with as he is!

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    Staff

    Reviewed July 15, 2024

    NDR was a wonderful experience and the 3 ladies I visited with were so kind and understanding and never made me feel guilty for any reason. They were also really thorough at explaining everything and answered all my questions. I would absolutely recommend this program to anyone struggling with debt.

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    Staff

    Reviewed July 15, 2024

    The process was so easy and I would definitely recommend to someone if they need the help. I’m so happy that I was able to get this set up so I can become debt free. I’m so glad that I got it set up today and the way they set it up will be so easy for me.

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    Staff

    Reviewed July 15, 2024

    I was referred to NDR by a friend. After her experience with you, I could see that she was in a much calmer financial state of mind. Now, I know for myself NDR has started me on my own path to becoming debt free. Luke was extremely kind, informative and knowledgeable. He was patient with me. He helped to build on trust.

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    Staff

    Reviewed July 15, 2024

    They were very kind and understanding. Offered several options but based on my income and situation recommended debt relief. The debt relief representative was excellent, he walked me through the process and gave me plenty of information to reassure me on what will happen. The representative also informed me if I was sued by the companies their company would assign a lawyer to my case.

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    Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed July 15, 2024

    I want to just express my heartfelt appreciation and relief for the efficient yet courteous service I was given by Garin, my debt specialist. He was open and honest. Garin was understanding to my needs and promptly put me at ease with his knowledge and customer service. I'm on a much better and affordable plan than the one I was previously on with another agency. Thank you, Garin. You're awesome!!

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    Staff

    Reviewed July 15, 2024

    Justin was great to work with. He made me feel at ease and talked me through the process without talking down to me or talking above my head with terms I could understand and perspective I could appreciate. I wouldn't have signed up for this program had it not been for him walking me through it.

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    Staff

    Reviewed July 15, 2024

    Alex, did a fantastic job from beginning to end. He explained everything to me so that I could understand it and if I had questions he answered each one thoroughly and in plain English so that I could easily understand it. He took the time to go over each section with me and explained each one.

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    PriceStaffBilling

    Reviewed July 15, 2024

    I spoke to Gabriel about consolidating my debt and he was so helpful, friendly and patient with my questions. Very supportive and carefully took me through the steps. I would definitely recommend this organization. I’m just starting the process but excited to have help with my debt. Looking forward to being debt free in a short amount of time with an affordable payment I can make each month.

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    Customer ServiceCoverageRefunds & PayoutsMaintenanceStaffBilling

    Reviewed July 14, 2024

    I thought I could try to fix my debt by myself. I didn't expect how I would deal with my credit card debt, and not knowing how I am going to repay it. Calling NDR and gathering what I pay for every month, helps make it easy to come up with a plan I can afford.

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    Sales & Marketing

    Reviewed July 14, 2024

    I had a great experience with Keyvan. I never felt pressured or like I had failed at life. He treated me like a normal person. The plan we came up with fits into my budget and I can finally see a light at the end of the tunnel. Someone recommended me for this program, and I’m so glad they did.

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    Staff

    Reviewed July 14, 2024

    The process was made easy by the agent that helped me. He was clear and patient in explaining the program. I was feeling stressed by applying but he made me feel at ease and walked me through with the benefits it would provide me by applying. By the end of the process, I was feeling hopeful and relieved about me debts.

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    Customer ServiceStaff

    Reviewed July 14, 2024

    I was very impressed with the customer service I received. No one wants to have financial issues but it is good to know there is help available. I had been worrying about how to get out and then I started looking into help and National Debt Relief came up and had a good standing with the BBB. So I took a chance.

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    Staff

    Reviewed July 14, 2024

    James was made sure that I understood what I didn't understand. He was very knowledgeable and a great help to me. I felt that I was in good hands with National Debt Relief because of the ease that James gave us. I am looking for to working with National Debt Relief. I now have a brighter future because of their help. I will most tell anyone that needs help with debt to give National Debt Relief a chance to help them.

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    Billing

    Reviewed July 14, 2024

    I worked with Jeremy, and felt very assured in every step of the way along with personal reassurance. Looking forward to the process. Highly recommend NDR for anyone finding themselves overwhelmed with payments. Hopeful for the end result and the weight being lifted, while having 24/7 support along the way.

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    Staff

    Reviewed July 14, 2024

    The agent was very knowledgeable and know how to help and solve my problem. She was very cautious and explained everything to me so I can understand the procedure of solving my problem. I was very appreciative of her service and knowledge. I will recommend National Debt Relief to anyone I know needing the service.

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    Customer ServicePriceStaff

    Reviewed July 14, 2024

    My customer service rep, Jason was patient, knowledgeable and professional. I understood clearly when he explained everything to me. I felt safe in making my decisions. He walked me through the process step by step. I was able to complete my application in a timely manner. I feel confident in knowing that when I complete this program I will be well on my way to being debt free. I wish the company didn't charge 25% service fee though and more like 15%. However, the program and service is well worth it. Definitely recommending to friends and family.

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    Tech

    Reviewed July 14, 2024

    I had a great experience getting enrolled in the program. Every detail was explained in depth so I would know exactly what I was doing to get my debt under control. Each page of my contract was explained to me and discussed thoroughly. All my questions were answered and I was made to feel comfortable in making my decision to enter the program.

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    Contract & TermsPunctuality & SpeedStaffBilling

    Reviewed July 14, 2024

    Their representative was very thorough in describing all articles of the agreement and my ability to fulfill payment schedules. They went through my monthly expense report and compared it to my income. I was found eligible for the savings they offer. I recommend them for being a reliable partner in my financial quest for better living.

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    Staff

    Reviewed July 14, 2024

    Very informative and knowledgeable. Able to answer all of my questions and put my mind at ease. National Debt Relief will work on your behalf to settle debt. In the long run, saving my family nearly 60,000. It's a short term sacrifice on your credit to get to your goals.

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    Staff

    Reviewed July 14, 2024

    Granted I only signed up yesterday, but everyone has been so helpful and so kind. They've taken the time to explain things clearly and ensured I understand. It's a huge weight off my shoulders. I have a sense of relief, of feeling positive. I'm so excited to learn more and to have this be a success.

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    Staff

    Reviewed July 14, 2024

    Craig was super nice! He explained the program thoroughly and got me enrolled all within an hour or so. He was empathetic to my cause and helped me feel better about my situation. I now feel like I can tackle my debt in a reasonable time and I'm excited to get started!

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    Customer ServiceStaff

    Reviewed July 13, 2024

    I’ve also seen the commercials but talk a friend that this program helped her. She advised me to sign up, but it would help me in the future. Sean ** was very helpful. Patient with me when asking questions on this program. I appreciate him calling me back and starting this process. Thank you.

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    CoverageStaff

    Reviewed July 13, 2024

    I was extremely impressed with the agent I spoke to. I was extremely upset over another Debt relief company & your agent talked to me in a very positive way & fixed my concern in a very professionally way. Because of his calm manner & knowledge I signed with National that day.

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    StaffBilling

    Reviewed July 13, 2024

    Alex helped make this as easy as possible and was able to get me started on a path to finally get out of this unending cycle of credit card debt. Every month this past 1 1/2 years has seemed like a constant struggle and I am so ready to be done with it and finally be debt free.

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    StaffEase of Use

    Reviewed July 13, 2024

    The program was very easy to use. Help me pay off my debt and save me money and still using them to help me one more time. I did not get any harassment or received any letter taking me to court. The process was awesome and I was very please to graduated from the program.

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    Customer ServiceStaff

    Reviewed July 13, 2024

    Well I was in need of help. Didn’t know how I was going to make it through another week. Of stress and fear. So I made the call and got started with National Debt Relief. I whenever I’m unable to understand the process connecting with them has been a breeze.

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    Staff

    Reviewed July 13, 2024

    Mia ** was fantastic! She was polite, very thorough at explaining the process. She answered any questions I had. She was very knowledgeable and did not push me into deciding. I am excited to be in this program and be able to be out of debt! She put my mind at ease when I was debating on doing this program or not. Thank you Mia and keep up the amazing work!

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    Staff

    Reviewed July 13, 2024

    Absolutely relieved to have been able to speak with Debbie and get a program plan that works for me. She was also very understanding and non-judgmental of my situation. I feel like I can do so much more to get my finances back on track now. Thank you for your help!

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    Punctuality & SpeedStaff

    Reviewed July 13, 2024

    I've only just signed up so we'll see how it goes. Brandon was so helpful getting me set up. I am really anxious to get all of this debt paid off. I have cut up all my cards and am waiting for my first money to be added to my account.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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