National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 13, 2025
Customer service rep was so understanding and answered all of my questions. Helped me through the whole process, and continued to answer my questions when I didn’t understand something. I would definitely recommend national debt relief to friends and family!! I didn’t realize the situation I was in until he explained it all to me. I definitely don’t wanna keep paying minimum payments on things that go absolutely nowhere.
Reviewed Feb. 13, 2025
Dion was very helpful and understanding. He was great to work with. He explained everything so I could understand. Dion explained what I needed to do with my iPad because I’m not technically good with it. I want to thank him for his help and understanding. I know everything will workout with his help. Everything should go smoothly with his help. I was worried about giving him my personal information but he settled my fears. So Thank You again Dion and I’m sure I’ll be talking to you soon. Dion is the reason for the five star rating.
Reviewed Feb. 13, 2025
The gentleman that I spoke with, was very pleasant and very knowledgeable. He took the time with me to explained the beginning and the end of what was going to be happening. If I seemed a little nervous about doing this, he put my mind at ease. He was very pleasant and I would recommend National Debt Relief to others.
Reviewed Feb. 13, 2025
Experience was great!. Think this will be the best way to help me get out of debt. Liked dealing with the representative. She was very knowledgeable and offered great suggestions and advice. Would recommend National Dept Relief to anyone. I am looking forward to being completely out of debt. Thanks for being so helpful.
Reviewed Feb. 13, 2025
Have been receiving emails from credit cards offering reduced payments and reduced amounts. These have been consistently been sent to NDR and after several weeks these credit cards still have not been negotiated. Yet I still keep getting these offers for negotiation. This does not make sense to me. Isn't this why I hired NDR?
Reviewed Feb. 13, 2025
When I tell you the representatives that I spoke to were not only friendly but were more than eager to help me get out of debt. This journey on my own was already hard. But NDR made my life 10x easier. I was overjoyed to know that my payments would be lower and that I have options to pay my debt down faster with lower payments.
Reviewed Feb. 13, 2025
Colin was very knowledgeable and very helpful during the process of applying for debt relief. Colin put me at ease when explaining the program and how it can help me end my debt. I have signed up and looking forward to working with Colin and NDR going forward for the next 3 years. I would definitely recommend friends and family if ever in need.
Reviewed Feb. 12, 2025
The workers did a great job or explaining everything there is to know about National Debt Relief. Overall, it was a Good experience with very nice people. It was very easy and I had great help from Christian. He was very patient with me and very helpful. I'm excited that I found something I can afford that will also get me out of this hole that I've been in.
Reviewed Feb. 12, 2025
The ability to get everything processed in a couple of hours shows value to Ashley‘s commitment to getting the process done. She was able to walk me through everything, even getting the need documents and signing. I would recommend this program to any friends or family members that may need financial assistance.
Reviewed Feb. 12, 2025
Great customer service! The rep was clear and explained everything, in detail about the program and what to expect. They even gave me a courtesy call letting me know what to do next. I would definitely recommend NDR to anyone I know that wants to be debt free. I have nothing else to say, but to praise them for their debt relief process.
Reviewed Feb. 12, 2025
Everyone I have talked to is awesome. They don’t make you feel like a loser. They are very compassionate and work with you to resolve your debt situation. They are very knowledgeable and have helped me to see the light at the end of the tunnel. I would and I have recommended National Debt Relief Program to family and friends.
Reviewed Feb. 12, 2025
From the beginning of discussions regarding my situation and with the hope that I'd be able to make arrangements to become debt free was pleased that the end result was just that. Over a period of months I will be on the road to being debt free and in a better position than I am at this time financially with the assistance of this Company. The understanding and professionalism I experienced were greatly appreciated.
Reviewed Feb. 12, 2025
My experience was a pleasant one. He was courteous, Professional And very patient. He explained everything to my understanding And his voice was very plain and precise. He was kind and understanding. He helped me to my satisfaction. And I would recommend this company to anyone. It was a pleasant experience speaking with him.
Reviewed Feb. 12, 2025
My representative was SUPER friendly and made the whole experience not such a hard one. Being in debt isn't fun and she made me feel like I was heard and no judgement or rush. 10/10 Would talk to her again. Very informative as well. Took her time to help me understand what I was reading and discussed all my other options with me.
Reviewed Feb. 12, 2025
The agent was kind and courteous. Listened to my concerns and recommended the best options for me. I would recommend your services to anyone needing financial assistance.I'm looking forward to becoming debt and worry-free in just a few years. Thank you for being so helpful to me in my time of need.
Reviewed Feb. 12, 2025
Would like to thank Polly for being very professional. Answering any questions I had. Also, when I called in to update my account, Julio was very helpful as well. Took care of my updates. Customer service is just great! No bad experiences here, just a whole lot of weight off my shoulders.
Reviewed Feb. 12, 2025
My experience with the representative was very good. They handle everything and was very professional. It was easy. It did not take long and they explained everything. I would definitely refer somebody else until my close friends about the experience I had. They took their time and walked through it with me and explain everything. They was very knowledgeable and very experience.
Reviewed Feb. 12, 2025
Great customer service, lovely supportive service with great information! I will recommend anyone who has experience a little debt trouble to use this service. With a team backing you up on your decision you just can’t go wrong. I really appreciate this company and the things they are helping me fix.
Reviewed Feb. 12, 2025
Brain ** was an outstanding customer service representative. Helped us through the process from beginning to the end of the process. Would recommend this representative to future customers of National Debt Relief. His answers were clear to the questions we asked. He took the time to make sure we understood everything.
Reviewed Feb. 12, 2025
I looked into this debt relief and to my surprise there was somebody willing to help in my desperate time of need. Thank you. I truly mean thank you because by doing this I can eat and not worry about food, when your biggest worry is where you're going to get your next meal and if you're going to be able to afford it and somebody comes to your rescue and has a solution all you can do at that time is say thank you and I mean it.
Reviewed Feb. 12, 2025
Tracey very helpful. She clear everything but don’t know couple more month. Anyway she nice and explain everything for you. Thankyou Tracey and I hope to lower payment debt free that I worry because hard for my business. Now I’m really appreciate it. I recommend for someone who like can try to National Debt Relief.
Reviewed Feb. 11, 2025
The representative very good at going over all the details. We spent in total about an hour going over every document and procedure. The only thing I didn’t like was the time frame making contact with my creditors. That is not the fault of the company representative. I think you should cut the time frame in half.
Reviewed Feb. 11, 2025
Lamar was excellent, we are so glad we got him to work with! He was very knowledgeable about the program. He explained everything and answered our questions. We are glad we found this program and look forward to a better future. We appreciate all of his help. He was very helpful.
Reviewed Feb. 11, 2025
My experience was amazing, wonderful customer service. Really did their best to be sure I was offered the best payment options to fit my budget. Questions were answered immediately with the best knowledge possible. I am confident with my program. I will be debt free and on the way to buying my first home very soon. I would definitely recommend this company to everyone.
Reviewed Feb. 11, 2025
The 1st thing I noticed is Humility & Kindness you are fulfilled with. They have very strong verbal and communication skills. An intuitive understanding for what It takes to create a memorable customer experience there was a relief from my mind when l made the phone call to you all for help and l feel like l am going to get the help that I need.
Reviewed Feb. 11, 2025
The experience I had talking with Bianca ** was great. She explained how the company works and the help your company provides. She's very knowledgeable at what she's doing. She also explained how the company can help you get you on the right track to being debt-free. It was wonderful experience working with her. Five Stars.
Reviewed Feb. 11, 2025
Paul was easy to work with and understand. He made the process easy and made me comfortable in seeking help with my finances. I’ve never had to use a credit company before. he made me feel at ease. Paul did a good job explained everything. I’m really not computer literate, but he directed me where to go and what to do. He explained everything in detail.
Reviewed Feb. 11, 2025
When my bank closed my account, I had to reschedule my deposit and draft to another account. The CSR helped me with this request. They remained professional and courteous with my requests. Many thanks for your efforts! I hope to receive this same level of service throughout my tenure with National Debt Relief. The road to financial freedom is closer than you would know.
Reviewed Feb. 11, 2025
Chris was a pleasure to work with. He was very professional, knowledgeable and did a great job explaining the debt relief program to me. He really listened and made me feel understood. He made sure my questions and concerns were addressed and made sure I felt comfortable with my de visions.
Reviewed Feb. 11, 2025
My experience with the service was excellent. My needs were met with the utmost thought and concern for my needs. My representative Nathan ** was instrumental in the preparation of my needs to get my financial situation back on course. I'm truly grateful. I received important information to try and get my life back to be more productive and establish my credit to the place where I can be comfortable.
Reviewed Feb. 11, 2025
Marc was great. I was in a hole and in trouble. He helped me with everything I needed. He treated me with great respect. Everything was explained to me so I could understand. He was my savior. Thank you, Marc, for everything. I really appreciate everything you have done for me.
Reviewed Feb. 11, 2025
Thanks to Tishana's expertise and patience was able to put me in a better position to end debt in a timely manner. What a wonderful experience thank you, she was a blessing. Everything went smoothly and she was kind it went very quickly. She also, was very thorough when explaining what to expect. She seemed very knowledgeable of all the steps that I can expect in the process.
Reviewed Feb. 10, 2025
I worked with Calvin V. And he helped me through out the process. I was in a lot of debt but now I felt like a burden was lifted off when he walked me through step by step. To my goal of financial freedom. I am grateful for all he had done, the call backs, the helping me get things together. Thank you again.
Reviewed Feb. 10, 2025
I'm looking forward to being debt free with company. I spoke with Mr. Darrel ** doing my enrollment to the program and this man explain everything to the fullest and made sure I understood every statement that was read. He was also very patient with me. Also he address all my concerns about this program. I would recommend this program to anyone who is trying to be able to save money and be debt free.
Reviewed Feb. 10, 2025
My wife and I had a great experience with the counselor, and she was phenomenal with helping us feel comfortable filling out our paperwork, we really felt confident with joining this program, I have referred the program to a close friend of mine, he’s in the military and is going through a bit of a financial situation, I will give my counselor’s name and number to him, overall my wife and I had a great experience and we feel very confident that our creditors will work with the company, overall completing the program is a positive step towards achieving our goals. Thank you.
Reviewed Feb. 10, 2025
Me and my wife called in hopes of coming up with a plan to get out of credit card debt, and we did just that. Richard ** was there to answer all our questions and left us with hope. We are grateful we called National Debt Relief and started a plan to get out of debt.
Reviewed Feb. 10, 2025
I am just starting the program. I spoke with a representative Ken **. Very nice, very kind and most helpful. He explained the value of this process very clearly. I feel it will help me which is what I need. I’m looking forward to the relief as well as still being responsible for my debt.

Updated review: Feb. 13, 2025
After talking with a Customer Service Team regarding my concerns, I feel much better in deciding to enlist in National Debt Relief. They answered my questions. I trust they will be very helpful.
Original Review: Feb. 10, 2025
The agent was very nice and informative, but I have concerns with the fact that two of the credit accounts are with the bank where I have a checking account. I'm still concerned about the bank freezing the checking but was assured by NDR. Their team are really good at managing the credit negotiations and my bank is not a credit union which they do advise changing banking situation. Really hoping I don't have issues as I must use my checking account for other expenses (rent, car, groceries, car insurance, and the special account payments to NDR). Hope everything will be fine and I won't have to go through the hassle of changing banks and redirecting my income direct deposits. Otherwise, my money situation will be better and I will be paying out less on credit which was only a huge struggle.
Thank you for sharing your experience. A member of our client success team will be reaching out to make sure all of your questions are answered! Please also don't hesitate to reach out at 888-660-7427.
Sincerely,
National Debt Relief
Reviewed Feb. 9, 2025
Operator was able to explain the process crystal clear and made the process easy to navigate. We talked about what credit cards were doing to be reviewed and taken care of. The whole process was great and couldn’t be more pleased with my experience. My wife and I will be able to have financial freedom and make our money work for us.
Reviewed Feb. 9, 2025
I was lost. NDR was so helpful. Dash was warm and reassuring. Explained everything and planned my enrollment perfectly. I am now seeing a future with debt relief. I did a lot of research before choosing NDR. Was so scared to make the call but so thankful I did. Dash is amazing.
Reviewed Feb. 9, 2025
Everything was explained to me in very great detail. Things were slowed down and sped up depending on how much I understood about the system. I was finally given hope about helping getting rid of my debt. There was a lot of skepticism and fear but I was helped and assured on what would happen.
Reviewed Feb. 9, 2025
My husband and I had a wonderful experience with debit specialist Joseph **. Mr. ** took the time to answer all our questions and address our concerns with genuine care. Mr. ** clearly explained the company’s services and laid out the available program options in a way that was easy to understand. His professionalism and friendly approach made the whole process smooth and reassuring. Thank you Joseph for providing exemplar service and helping us commence our journey to financial freedom.
Reviewed Feb. 9, 2025
Very professional. Answered all my questions. Guided me step-by-step. Reassured me. Letting me know that I will eventually pay my debt off. I was $13,000 in credit card debt and I was never going to be able to pay it off. I was making minimum payments for over a year. Never missed the payment so hopefully this program will be a success.
Reviewed Feb. 9, 2025
Paul is a excellent specialist and made me feel quite comfortable. He made sure I understood everything and is very prompt. He is definitely an asset to your company. I would definitely recommend this service for friends and family. I hope for financial freedom from these corporate credit card companies.
Reviewed Feb. 9, 2025
I was barely getting by paying all my debts. Thankfully Frank was very courteous and educated on how to help me. He was able to go over everything with ease and in a timely manner. I look forward to getting my life back. I can’t thank Frank enough for all the help.
Reviewed Feb. 9, 2025
Rob was extremely helpful. I was nervous about the process, but he explained it so thoroughly, that I knew I was making the right decision. I had been making payments for years with no end in sight. And Rob made me see the light at the end of the tunnel.
Reviewed Feb. 8, 2025
Was very good. I had great customer service. She was very polite. And explained everything that was in the package. Got approved for a great plan and they save me over 4,000 dollars. I would recommend them to anyone.Just give them a try, you will. Have a big smile on your face.
Reviewed Feb. 8, 2025
Brock was great at explain the process and what to expect. He walked me through the process so well, I had no questions at the end. He made me feel like he felt cared and wanted to truly assist me in completing my goal. I would highly recommend Brock to anyone who was considering on getting their debt in control.
Reviewed Feb. 8, 2025
My rep was very informative and patient when answering my questions. I would recommend him to anyone who asked me for info. Company seemed very reputable and had high ratings. Hopefully, I will be able to eliminate my debt and restore my good credit rating. I enjoyed talking to my rep.
Reviewed Feb. 8, 2025
Daphne ** help me through all the way. She is very easy to talk so everything went very smoothly with her. The service was great. I can’t complain ☺️. The deal is very good. It will really help me manage my stuff easy as you guys put everything at one place. I gladly appreciate the help and thank you very much!
Reviewed Feb. 8, 2025
Saghar was excellent. Polite. Knowledgeable.. She helped me with the application and was patient with me. She answered all my questions and explained everything to me so that I can understand it. I would recommend NDR to anyone who is in under their heads with debt. It was easy and has given me hope for the future.
Reviewed Feb. 8, 2025
Cord was great and talked me through each step. He answered all my questions. He made sure I knew what the program was and how it worked. I am excited to get started and hopefully be debt free in 4 years! I would recommend this program to my friends and family that needed it.
Reviewed Feb. 8, 2025
Pamela was very kind and understanding. Never made me feel bad about my situation. Talked to a couple of other companies and chose this one because of her kindness. She was also very informative and answered all questions that I had. I feel like I’m in good hands which I really appreciate.
Reviewed Feb. 8, 2025
Felt comfortable and not judged. Was nice talking with someone who was kind and calm and very knowledgeable. Was also very easy to sign up and to be walked through how the process works. I would definitely recommend this program to someone else. Thanks again for taking the time to help me out.
Reviewed Feb. 7, 2025
Thank you very much! The associate I spoke to was extremely helpful, supportive and kind. I feel so much better knowing I am in good hands and moving in a positive direction. She was very compassionate to the situation I am in. And very understanding that I just feel happy to be paying my debt. And feeling positive that I will no longer be in debt.
Reviewed Feb. 7, 2025
The gentleman I spoke with was very nice and broke everything down for me so I could am truly understand how much I was paying these credit card companies. It was crazy. So glad he was honest with me because the credit card companies are not and I will now be able to save a few dollars.😊💜
Reviewed Feb. 7, 2025
She was the most lovely and time affective person I ever spoke on the phone with 2 hours of professionalism! I couldn’t be happier she tended to me. Super wonderful women. Couldn’t speak more highly! I sell cars, & I can assure you!! She’s the reason business gets earned! Cause of work ethic like hers! Thanks again!!!
Reviewed Feb. 7, 2025
We were hesitant to make the call but the person on the other end of the line could not have been more helpful, reassuring and friendly and put us at ease. It was a long phone call but he went over every tiny detail and guided us on what to do. We are relieved to be on our way to being out of credit card debt for a much lower cost than if we just kept paying the minimum balances.
Reviewed Feb. 7, 2025
Mr. ** was extremely kind and compassionate. I'm so thankful I saw the ad for National Debt Relief. Upon completion of the process, I slept more soundly that I had in months. I look forward to rebuilding my credit and life. NDR will work hard to provide a plan that works for your budget while helping to get your finances back on track.
Reviewed Feb. 7, 2025
I was somewhat apprehensive about debt consolidation. The professional I spoke with explained everything to me. I didn't feel rushed, like I needed to make a decision in a hurry. Even when I had more questions, the representative helped me understand it all. He spoke in terms ordinary people like myself could understand. He really put my mind at ease.
Reviewed Feb. 7, 2025
It was done very quickly in one phone call. The agent was very knowledgeable person who was able to give answers to all my questions. The whole process was very easy and efficient. I did not expect any solution initially but was very surprised that they were able to find solution.
Reviewed Feb. 6, 2025
We chose National Debt Relief because of the quantity of commercials that I had been seeing. They did seem to have a very high rating. We have made some poor choices leading up to this point. It would be absolutely wonderful everything worked out or so we came in under the estimated amount. Any relief at this point would be much welcomed. I know a lot of people feel trapped just working every day for your money to go somewhere else. Will there be a day in the future where money will be of less importance, goods and services can be done without such a weight to bear and greed to be seen. Only time and future will tell.
Reviewed Feb. 6, 2025
Bianca was extremely helpful and understanding. She made me feel comfortable off the get-go. She broke down the process and answered any questions I had-- because understanding money can be very scary and confusing. She constantly reassured me and made me feel better and hopeful about my track to debt relief.
Reviewed Feb. 6, 2025
Taiji was very thorough with the step by step process and verified any questions I had to confirm that I was understanding everything correctly. I have heard from another person using NDR that they still got debt collector calls, so I'm hoping using the creditor hotline will work for my plan (per Taiji's instruction). Mostly painless, no one likes doing a two hour phone call, so I'm glad I finally got it done; Taiji was very clear and spoke slow enough for me to process everything being relayed, and now I'll have at least $100 knocked off my monthly expenses while I get caught up on paying my debt off. Really appreciate you guys!
Reviewed Feb. 6, 2025
The rep. that worked with me was outstanding, did an excellent job describing everything in detail. Very impressed with her knowledge of the program and how friendly she was. I could tell she really enjoys her job and the customers she works with. The program is absolutely awesome and will recommend it to others.
Reviewed Feb. 6, 2025
The sign up was much easier than expected only because the rep was patient with me. Even if I get screwed over on this transaction in the future at least the rep wasn’t at fault. A+ customer service so far. Definitely would recommend for someone with multiple credit cards with high interest.
Reviewed Feb. 6, 2025
When l contacted National Debt Relief the agent that l spoke with, Brandon, was very professional. He was knowledgeable and explained things thoroughly and made sure l understood. He made sure that the plan that he proposed was doable. And most importantly he treated me with respect and made me feel comfortable about my decision.
Reviewed Feb. 6, 2025
I had an incredibly informative and supportive call, and I must commend Justin for his outstanding guidance. His expertise and professionalism truly stood out, and I feel that his contributions warrant a well-deserved promotion. After our conversation, I left the call feeling empowered and confident that I can effectively manage my debt and improve my credit score. The ease with which I enrolled in the program, along with the comprehensive assistance provided, has left me completely satisfied. I will certainly refer anyone who could benefit from this exceptional support.
Reviewed Feb. 5, 2025
I have spoken with Candace and Karen. Both were very professional and helpful. My overall experience has been super beneficial to my financial health. I am very grateful for the opportunity to work with National Debt Relief. It has been my pleasure to work with both of these ladies today.
Reviewed Feb. 5, 2025
Very simple. Called, and they call back and it started from that point. Spoke with Rep, everything explained fully. I made the choice to use National Debt Relief. The process took about 45 minutes, and I became a client. Happy with everything, first payment started It. Monthly payments went from $500 a month too $250 and a two year pay off and $3,000 interest removed.
Reviewed Feb. 5, 2025
Everything was really explained to me and the best path. She definitely took her time to explain and mostly didn’t give up on me not having time to always speak. She did a great job. And mostly could relate and didn’t feel judged for the situation we’re in. We are very grateful for the opportunity to make a fantastic comeback and reach and achieve our goals.
Reviewed Feb. 5, 2025
She was very kind and patient and yet kept to task. She walked me through all aspects of the program as well as helping me set a budget. She disclosed that the fee is factored into the amount paid each month and very reasonable considering the interest charged by credit cards and the likelihood that hard to pay off within the same time frame as 44 months. Thank you.
Reviewed Feb. 5, 2025
My experience with a NDR representative was excellent. I explained my situation and why I was applying for debt relief. The representative was understanding, took my personal information and financial status with concern. He Submitted my application for approval while I spoke to him. We went over the details of NDR service, how the relief would operate and what my cost and payment would be for how long a period. The information was clear, and the representative answered all my concerns. There was no penalty for additional payments to speed the payment and reduce the payment window. My application was approved as we spoke. The application went smoothly and better than I expected. Thank you NDR.
Reviewed Feb. 5, 2025
I was very pleased with the process and with the gentleman who worked with me. He was very courteous and was patient as I am not computer savvy. I appreciate him answering questions and going back over things I did not understand. I really feel this will help my situation and is worth the time and effort to apply.
Reviewed Feb. 5, 2025
The agent I worked with was very knowledgeable, informative, and kind. I knew exactly what I needed to do and what to expect at the end of our discussion. Signing the paperwork and installing and setting up the portal was quick and easy. I have made my first payment and am on the road to debt relief.
Reviewed Feb. 4, 2025
My wife and I were in a financial jam. We tried to get a consolidation loan and were treated with such disrespect that I had to look for some other avenue for help; that's when I found National Debt Relief. We were treated with dignity and respect, and after talking with Jaime **, I already felt relief being lifted from my shoulders. The process was very accommodating and straightforward, and Jaime's continuous help made it possible. I am confident that with our participation with Jaime, we will succeed in getting out of this financial jam that we are in. As for the program, I can honestly say, so far so good!
Reviewed Feb. 4, 2025
I love the all-around professionalism and they made everything as painless as it could be. They made the sign-up as easy as can be. Customer support was great and I couldn’t have asked for it to be any better than what it was. Anytime I call them, I got to talk to somebody and I didn’t have to talk to a machine. Whatever issue I may have had, which there weren’t many, they handled it right then and there.
The program got me out of the situation I was in years ahead of time, if I ever was gonna get out of it on my own and let me start new. The dashboard explains every creditor, what the settlement is, how much the settlement fees were and what the total cost to settle would be. It also showed you when something was paid off in full. It made everything a lot easier when I didn’t have all those heavy debts hanging over my head every paycheck.
If anyone find themselves jammed up financially and don’t see a way out, National Debt Relief definitely helps find that way out, and at a price where you pay off your debt for a percentage of what you owe. But you still pay it and you’ll be in good standing. You’ll get yourself out of debt and hopefully not find yourself in the same situation again where you would ever need them again because they get you off to a fresh start.
Reviewed Feb. 4, 2025
My husband had passed away and that's why I was in such a financial situation as I was. And I was devastated. I was lost and confused because I’ve never been in a financial problem ever. I'm really good with finances. And his sudden death just threw me into a crisis.
And so, a friend of mine who used National Debt Relief, she raved about them and said how wonderful they were in helping her. So, that’s why I decided to sign up. And my experience was amazing. It was easy and defined. And my son, who's a lawyer, read over the contract several times just to make sure there wasn't any hidden jargon or whatever. And every time I had a question, I would call, and they would answer it. And tracking my progress through their app was a lot easier than most apps that I've dealt with before.
So, going through the program with National Debt Relief gave me such relief. It gave me such confidence that I could work through the financial situation, complete the program, and get myself above water. And then I got everything paid off in less than 18 months, and I'm feeling so confident and so comfortable in my financial situation now.
So, in the end, I learned that there was a company out there that could help. That I wasn't alone. 'Cause if I had been paying them off individually and not having anybody advocating for me, I'd be paying all the interest. I wouldn't be paying any of the principal for years. And knowing that their company could actually negotiate and bring a quicker resolution was an aha moment.
Reviewed Feb. 4, 2025
Manuel ** was extraordinary. He made the whole process easy and understandable. I was really worried about how high my debt was but he assured me it would be an easy process to take of it and it was. Payments are affordable and I can't wait to be debt.
Reviewed Feb. 4, 2025
I was talking to Jordan, and he was very helpful and understanding to my situation. He told me that I could get everything paid off in 40 months. Jordan gave me some time to think everything over that I’m going through which I really appreciated rather than having demanding a answer right then and there, Jordan was very professional, and I appreciated his help immensely.
Reviewed Feb. 4, 2025
My debt relief experience with Brooklyn as a representative was amazing! She was patient, attentive, and very professional. Her customer service skills are exemplary. I am thrilled to have been walked through this process and to have the opportunity to take part in this important option to reduce credit card debt. I would recommend her and this experience to a friend and coworker with this need. Thank you kindly!
Reviewed Feb. 4, 2025
The service with National Debt Relief was good, but there was a little minor bump in the road. My original release date was supposed to be in May or June, but I ended up having to go until October because of how the payments were set. There was about a three-month pause between my last payment and when the other payment was offered in July, so I had to pick the deposits back up. My main question was just why they didn’t keep drafting if I was still in the program. I felt like I was in the program longer than I needed to be. I would have already had the money collecting and could have just paid it off and been done by then.
The customer support was good. It was always very easy to get in contact with a representative. Every time I needed an adjustment or to skip a payment, they honored it. No questions asked or anything. So, that part was good.
Reviewed Feb. 4, 2025
National Debt Relief primarily helped me with my credit card for 18 months. Their program worked and I had excellent results with it.
Sometimes, though, I'd call in and I’d get people that didn't know what the hell they were doing. Other times, I would call in and I would get people that had every answer under the sun. I think they need more consistent training. Some people are so frustrated, just hang up, and call back and get something different.
Reviewed Feb. 4, 2025
I was at my wits' end. I was at $40,000 in debt, including my car payment. I couldn't make the payments up, and they were about to go to collections. National Debt Relief really helped me out with that, being understanding and all. Sometimes, I would miss payments, not on purpose, but because I couldn't afford it. I would always make them up. The way I tracked progress was either by calling or I would look at the website. It would give me a lot of information, like where we are in the process, how they're doing, what they're negotiating, who they're contacting, and what I still owe for that account. It had a lot of good information. They also reduced what I owe them by a significant amount. Their negotiation skills were great.
They were really nice throughout the whole process and I really enjoyed it. They did help me realize that I should control my spending. I would talk to the person on the phone and they'll be like, "You really have to cut back on this and try to make payments as we go." They would give sound advice every now and then. All I owe now is $3,000 compared to how I first started, and some other collection companies that I did not put in with the actual debt relief. After everything National Debt Relief did for me, I was able to afford the payment of a collection company. Right now, I can have a little bit of savings and can afford to eat out with friends. Overall, I would recommend them. My parents were looking to join National Debt Relief and I was trying to convince them because I had a great experience with them.
Reviewed Feb. 3, 2025
Working with Ms. ** was a pleasure, she took her time and explain the program in detail. The process of signing up was easy to follow after Ms. ** explained how I will benefit from making the decision to join the program. Her expertise was absolutely the best! I would absolutely recommend a friend to join National Debt Relief program.
Reviewed Feb. 3, 2025
Matt was knowledgeable answering every question I had. He was polite and friendly throughout the entire process. As for service I couldn't be happier. The process was straightforward and I am looking forward to getting myself back on track, and I believe that National Debt Relief is the best way for me and anyone else in a financial hardship to put their mind at ease.
Reviewed Feb. 3, 2025
Connor ** is an exceptional professional with outstanding customer service skills. From my experience, he is very friendly, approachable, and communicates clearly, ensuring that everything is understood without any confusion. Unlike others who might waste your time with unnecessary details or delays, Connor gets straight to the point while still being thorough and informative.
One of the things I appreciate most about Connor is his patience. If something isn’t clear, he takes the time to explain it in a way that makes sense, ensuring that you fully understand before moving forward. This level of dedication shows how much he values the people he works with and genuinely wants to help. His professionalism and efficiency make every interaction smooth and productive. You never feel rushed or dismissed—instead, he makes sure your concerns are heard and addressed properly. I’m incredibly thankful for his support and the positive experience he provides.
Reviewed Feb. 3, 2025
My experience today working with each representative for National Debt Relief was nothing less than exceptional. I look forward to being debt free with the help of the great and knowledgeable staff of National debt relief. Thank you for your # 1 rating. I would definitely recommend your services to friends, family members and coworkers that would find themselves needing financial assistance.
Reviewed Feb. 3, 2025
Charles was very professional, courteous and helpful agent. He heard my concerns and relieved me of my stress. He understood my situation and seemed very concerned. Just with helping with my account. He fully explained my contract with words that I could understand. Charles did tell me he would be available anytime I had any question or concerns.
Reviewed Feb. 3, 2025
The counselor Dabyne was very friendly and understanding. She gave me options and took her time to discuss next steps. The call was easy to make and I am excited for my next chapter of living debt-free. My husband also is a client from several years back and had a very similar experience.
Reviewed Feb. 3, 2025
Rue was very through in her explanation of how the process worked. She answered all of my questions and was supportive but not pushy in recommending the program. She was professional and friendly at all times. She made me feel confident in making my decision to use national debt. I am glad I was assigned to her.
Reviewed Feb. 2, 2025
I wanted to thank Peter ** for his time, patience and expertise as he was walking me through the program, and explaining its benefits. What stood out was his empathetic nature and the ability to vulnerably share his personal experiences to connect on a more personal level - after all we are all human beings. His professional background also played a big role in my decision making. Overall it felt safe and trustworthy to be working with him.
Reviewed Feb. 2, 2025
I spoke to Tia, she really helped me understand how National Debt relief can help me, she answered all my questions! It will be such a relief to get those credit cards with 30% interest rates paid off, I think I’ll sleep better at night. Thank you for your help.
Reviewed Feb. 2, 2025
Both employees I talked with helped me and I appreciate them both... The person who enrolled me and the one helped me fix my mistake.... I went into my account and thought I had to enter my payment ... Did not realize it was automatic. The employee was great and fixed my mistake. It is nice to know that they are available to help your customers...
Reviewed Feb. 2, 2025
I was overwhelmed with my credit card payment so I reached out to get help. The person who walked me through the program is very helpful in explaining how it works. I am satisfied with the help I got, and a big thorn was pulled out of my throat after knowing that there is a chance for me to be freed from this debt. Thank you for helping me.
Reviewed Feb. 2, 2025
I don't think anyone that calls National Debt is excited or happy. I was very impressed with his knowledge and how he very carefully expained the what's and whys. I felt very comfortable in speaking with him. Explaining how it worked I think was fascinating. I'm very anxious to see how the program works.
Reviewed Feb. 2, 2025
My experience with the analyst went very well. I filled out the link and received a call within 10-15 minutes. He educated me on the process, the expected outcome and walked me through each step. He eased my worries and asked me questions I didn't think mattered til he explained why. Would recommend them to friends and family.
Reviewed Feb. 2, 2025
Joe ** was extremely helpful in getting the process started. I am thankful for programs like this and staff is knowledgeable so people like me can move on with life knowing that debt problems can be solved! Joe made the process a breeze and was very informative about how the system works. I look forward to becoming debt free!
Reviewed Feb. 1, 2025
My experience was a very good one. I didn’t know what to expect, but the person I worked with was very knowledgeable and informative. She answered all my question and concerns. She was able to tell me what to do or where to find answers for anything I wasn’t sure about. She made me feel like she really wanted to help me with my problem.
Reviewed Feb. 1, 2025
I spent a lot of time researching companies and this was listed very high. I was embarrassed to call but was put at ease immediately. Very helpful, friendly and answered all my questions. My doubts cleared very Quickly. Ron was awesome! He took a lot of time to explain everything to me. I feel I am finally on my way to getting out of debt, saving and preparing for retirement, Thank You Ron!
Reviewed Feb. 1, 2025
I was very hesitant until I spoke with my co worker who did it. I Kept avoiding making the call- once I did I could not have been happier! I was so pleased with how informative and helpful my agent was throughout the whole process! And it was so fast and easy! Truly could not recommend this more!!!
Reviewed Feb. 1, 2025
Thank you National Debt Relief helped me, when I very stuck payment in my pocket, you are #1, Make a statement that you have a good faith belief that use of the material is not authorized by the copyright agent, its owner or the law. Include the following language “I have a good faith belief that the material claimed as copyright infringement is not authorized by the copyright agent, its owner or the law. I swear under penalty of perjury that the information in my notice is accurate and I am the copyright owner or I am authorized to act on the copyright owner’s behalf for matters pertaining to notification of infringement of its rights in its material.” Thank you so much!
Reviewed Feb. 1, 2025
National Debt Relief representative was very professional. Courteous. Answered all my questions. Very helpful getting me through the application process. I'm not very computer savvy, and my representative that was very patient with me he guided me through the application process. Very thankful for that.. Because of my experience, I would suggest this service. To anyone I would like to thank you again for helping me out getting through this process.
Reviewed Feb. 1, 2025
I was very concerned in the beginning about this program. The people who helped us were great. They were kind and acted concerned about our issues. I felt like I was comfortable about this working out best for us, instead of a bigger loan to pay off debt. I do recommend service for any that needs it. Thanks!
Reviewed Jan. 31, 2025
Paul was great, stepped me thru the process and was patient with my questions. The process took a few minutes to complete and with my questions but Paul was right there patiently waiting for my questions or if I needed help with filling anything out. He was there explaining things as we went through the contract.
Reviewed Jan. 31, 2025
Great customer service, very thorough and informative throughout the process. The agent I talked with made it very easy, he was very friendly and made the whole process run smoothly. I ran into some technical issues with phone maneuvering the website since my computer had some freezing glitches, this agent was very patient and helpful throughout it all.
Reviewed Jan. 31, 2025
I was very satisfied when I called National Debt Relief to help me with my debt situation. I spoke to Tony, your staff member, who explained how your programs works very well. He directed me to the program that could help me best. I feel very confident knowing that my debt problem will be handled in a professional manner. Thank you.
Reviewed Jan. 31, 2025
Madelin was so kind and probably the best CSR I have ever worked with that work with me to help me consolidated my Credit cards that relieved me of so much stress that I was under. She was so kind and understanding. I found your company on the website and so relieved. The time was worth it and I was surprised that when we got disconnected she called me back.
Reviewed Jan. 31, 2025
Brandon called me a couple nights ago and helped me through the whole application and explained everything clearly. He was so patient and helpful. He was very personable and helped keep me calm. He validated my feelings of feeling anxious and explain everything so I understood and felt safe of what I was about to sign up for. I appreciate him very much!!
Reviewed Jan. 31, 2025
The detailed information and explanation of the program was a refreshing experience and would gladly recommend this to a friend! From the moment I called, the customer service representative greeted me warmly and attentively listened to my issue. She didn't rush me, asking thoughtful questions to ensure I understand the program fully. To further exceed expectations, Throughout the process, they provide regular updates, keeping you informed of progress without you needing to call back. At the end of the call, they thank you for your patience, check that all your needs were met!
Reviewed Jan. 31, 2025
I spoke with Jacob ** 1/29/2025. He did an excellent job explaining everything. He was very patient and walked me through all the forms, he also had to be understanding with my two yappy dogs. I felt totally reassured. He gave me #s for Debt Relief and himself. Even though I just started I knew he had my back.
Reviewed Jan. 31, 2025
My experience so far has been positive. The agents working on my situation keep me abreast of every account and where they stand. They are always courteous as well as knowledgeable. I get a email every time an account is settled so I find that it’s not hard to keep track of my progress and I know I couldn’t have done this on my own.
Reviewed Jan. 30, 2025
My representative was courteous, knowledgeable, committed, and removed my apprehension and skepticism. I am positive that my goals will be realized and even surpass. I plan to finish the program in less time than estimated therefore my cost will be less. I intend to recommend the program to those who are interested. I can inform them since it was thoroughly examined to me.
Reviewed Jan. 30, 2025
The young woman Who helped me. Was extremely knowledgeable. She helped me go over every piece of the puzzle and put it together that worked for me. She was amazing. There isn't enough things I can say about her. She made me feel more comfortable with moving forward. With the situation to correct my current credit score and to help me build a better future for myself and my family and to move forward with buying a new house. She went over everything clear as day.
Reviewed Jan. 30, 2025
The customer service rep that helped me was very detailed in explaining each step of the process... Asking questions to make sure I understood and open to being interrupted if I did need further explanation. He took me through the contract step by step. He gave clear instructions on what my responsibilities were and really appreciated all of his assistance!
Reviewed Jan. 30, 2025
The associate that helped us, Mike was extremely helpful, understanding, sympathetic, patient and totally professional in every way! He more than answered all our questions, made sure we were comfortable in what was set up for us. Totally awesome experience! We had went with another company that turned out very badly.
Reviewed Jan. 30, 2025
They were very helpful and answered all my questions. They made me feel more secure and better about my situation. They are knowledgeable and kind when they are speaking to me and no talking down or making me feel bad about it. They explained everything to me so I could understand everything involved with debt relief
Reviewed Jan. 30, 2025
Frankie ** was so helpful and walked me through the process with knowledgeable expertise when I needed some help weighing my options. I wanted to understand how the program works, what that means for my credit score, how the debt is actually cleared. Frankie let me know exactly how everything works and reassured me that if I choose this option, I'll be in a good hands.
Reviewed Jan. 30, 2025
We were nervous about calling but we had a very good experience when signing up with National Debt Relief. Our questions were answered and we now have a plan to get out of debt. We're excited to get started and so glad that we called when we did. Thank you.
Reviewed Jan. 30, 2025
Vincent helped me so much and was so kind and personable! I felt super comfortable discussing what feels like embarrassing information to him! I was super skeptic on calling to start this process and didn’t think it was real but I was surprised! Cannot wait to be more relaxed monthly with more money back in my pocket! Thank you!
Reviewed Jan. 30, 2025
Justin is very knowledgeable about my issues with my daughter’s student loans. He made our experience very easy and we felt at home with him. He went through everything very thoroughly and eased our minds with how this would work. Justin let us know upfront what our payments would be monthly.
Reviewed Jan. 30, 2025
I have had a great experience, very helpful, quick response, very thorough, I can’t be more happier than to know things are taken care of, and can see a brighter future thanks to National Debt Relief. Each time I need help or concerns they are very helpful and informative
Reviewed Jan. 30, 2025
My call experience was excellent. I would recommend my family and friends to National Debt Relief. They have been there for me. They guide you through the process one step at a time. They made sure that all my question were answered. They really know what they are doing. Thank you so much National Debt Relief. ❤️
Reviewed Jan. 30, 2025
Bryce explanation of the process was exceptional. He showed Great poise and patience throughout the session. This program is definitely a blessing for those who are looking to improve their credit. Would recommend this program to anyone looking to get things back in order. I feel like this program will make life better for myself going forward.
Reviewed Jan. 30, 2025
Beverly discussed clearly the process and we were able to finish the deal in a timely manner. My questions were answered satisfactorily and she made sure that I have all the tools necessary to successfully achieve my goal. NDR’s member portal is user friendly and easy to navigate. It gives confidence that you are in control and moving forward positively. It provides flexibility.
Reviewed Jan. 30, 2025
The young man SEAN, was quite professional, patient, and kind. Helped and guided me in the right direction. Took his time and walked me through my situation. SEAN Thank You Sir. I will tell friends, but I don't wish my situation on nobody. Hate to admit it, but I let an uncontrolled train run away.
Reviewed Jan. 30, 2025
From start to finish, I was reassured every step of the way. They normalized my experience without shaming and gave me hope for a brighter future. Exploring these types of options can feel daunting and overwhelming but I feel like there is a light at the end of the tunnel for the first time in a long time. I am motivated to retire debt and build a savings for a brighter future.
Reviewed Jan. 29, 2025
I would definitely recommend to a friend or family member in need of financial assistance. I had lost my second job in October of 2023 which in turn cut my income in half. Once you get used to making a certain amount, it becomes difficult to rob Peter to pay Paul difficult. I fell behind on the debt that I had acquired and it became rather difficult to handle. The team member that had assisted me in setting up my account explained my debt in a way I could actually understand. I'm taking the leap of faith to finally becoming debt free again after struggling for the last year and a half.
Reviewed Jan. 29, 2025
I could not have had a better experience than I had with Cristal **. She took her time and answered all my questions. I would definitely recommend NDR to a friend. I am looking forward to my experience with National Debt Relief and Cristal **. Thank you so much for the help.
Reviewed Jan. 29, 2025
I had a wonderful experience with my advisers at National Debt Relief! They cared about my individual circumstances and worked super hard to help me submit the needed documentation. I can't say enough about how positive the experience was! If you find yourself in an impossible situation, this is the way to go.
Reviewed Jan. 29, 2025
My enrollment specialist, Lapoloean ** was extremely helpful and knowledgeable. He was very polite and patient with me. He was able to take off two accounts for me. He has the patience of a saint. There is only so much praise one can give. I highly recommend Lapoloean **, for he is caring and compassionate.
Reviewed Jan. 29, 2025
We had been thinking about doing debt relief for a few months. Since we had never done it, we were in doubt on how it worked. The agent that we talked to explained how it worked and answered all our questions. We are vey happy with the service. We would recommend it.
Reviewed Jan. 29, 2025
I was nervous when I called about dealing with this. They made it very easy. I was able to join the plan with ease and I will be a debt free and less than 3 years. Everyone I talk to was very cooperative. I would definitely recommend them to friends and family.
Reviewed Jan. 29, 2025
My representative Cameron was perfect. He showed me step-by-step on what to do was quick and easy. Cameron was also really patient with me and answered every question that I had. I would definitely recommend friends if they are in the same problem that I have and hopefully they can get Cameron as a representative
Reviewed Jan. 29, 2025
I am happy with my results and that I decided to go with you all and I will definitely tell my family and friends about you all. I am looking forward to a better life. Thanks to NDR and Company. I really thank Kanara for all she done for me to achieve the success of handle my debts problem for me. I can really relax and enjoy my grandkids with a little something every month now. So once again Thanks You All So Much
Reviewed Jan. 29, 2025
I was satisfied with the representative that returned my phone call and initially enrolled me in your program; however, I have not been able to get into my online portal since that time. It says that my information has been changed and I have no idea how that could have happened considering I can't even log on.
Reviewed Jan. 29, 2025
IT WAS A VERY PLEASANT AND HELPFUL EXPERIENCE. AGENT WAS VERY FRIENDLY AND KNOWLEDGEABLE OF THE CONTENT. I would recommend this service to people who may be in a situation as mine. Thank you for the opportunity to get a second chance. It's a pleasure to live in such a great country as the USA. Thank You!
Reviewed Jan. 29, 2025
If of all the representative Skarlet was easy to understand, friendly and patient with us when we asked questions. My husband and I are very pleased with the results. We are going to be proactive to see if our insurance or doctor can help with Dennis's heart medicine. I have already changed any payment of a bill that was paid to a credit card to come out of our checking account. We made a folder and printed out all of the documents and have the phone numbers to call if we have any question. I am sure we will. :-} Thank you for your help.
Reviewed Jan. 29, 2025
Back in 2019, I went on a shopping binge on the internet, so I needed debt relief. And to me, National Debt Relief was the only one known, so that's why I chose them.
I had zero experience with any kind of debt relief company, but when I called them, I felt very comfortable. Honestly, for a person that's struggling with debt, they've always been super nice, super generous. And every time I call, they always took time to verify my identity and make sure I am who I am. That's comforting to me.
I was absolutely amazed at their plan versus what I was paying monthly and the time frame that it was gonna be paid off. It just blew my mind. Even after I exited the program, I still get that communication from them and follow-up messages. That makes me feel I’m part of the family. I really like that too.
Reviewed Jan. 29, 2025
Great experience with Shaq. Does well making the customer feel comfortable with the process of the phone call and creating the account. Very welcoming and non-judgmental. I’d recommend his expertise to anyone I know of. Also creative catch phrase. Great introduction to the customer.
Reviewed Jan. 29, 2025
She was so kind, very helpful, answered all questions, patient, very thorough, encouraging, understanding. The best customer service 10 out of 10. I would definitely recommend to a friend. It was very clear. She was very qualified, so refreshing to experience. The process was easy & I would definitely recommend to a friend.
Reviewed Jan. 29, 2025
Beverley ** was very professional, compassionate and provided me with an easy experience during a stressful time. I appreciate her dedication and knowledge. She was punctual in returning phone calls and when she made an appointment with me. She explained the program well and was patient with me. Thanks Beverley.
Reviewed Jan. 29, 2025
First of all, the gentleman that helped me was Jason **, he was fantastic. So knowledgeable, you can tell he enjoys helping others & has a lot of integrity in what he does. He was able to help me get manageable payments. I love that this company puts emphasis on supporting me whenever I need it. I'm so excited to be debt free in 48 months.
Reviewed Jan. 28, 2025
Mrs. Sam was nothing short of amazing! She made sure all of our questions were answered and that we understand everything! With the economy we live in it’s so easy to get overwhelmed with bills and it’s great that there are options to help cut down on the monthly cost of bills and pay your debt off quicker.
Reviewed Jan. 28, 2025
I was about seven thousand dollars in debt from having to borrow money from different loan companies. Over a two years span, I lost some family members to death itself. Some of them didn't have life insurance thus no money for burials. So I borrowed money to help pay for their burials.
Reviewed Jan. 28, 2025
At first, when everything got signed up, there was a mismatch. Everybody was good except for when I almost lost my car because they had me put one of my credit cards that my car is also under to one of my banks. So, that was a disaster. But besides that, everything else seemed to be fine. I got everything taken care of. It was COVID and the worst time in my life. I was going through tough times and lost my housing because of greedy landlords. National Debt Relief helped out at the time.
Reviewed Jan. 28, 2025
National Debt Relief helped me get everything cleared up that I needed to get cleared up. I had funds left over and they sent it right back to me just like they said, so everything was good. Everybody was real nice and helpful. When I needed a question answered, no problem. They always asked if I was having any kind of hardship so that we could work on my payment, and if they needed to lower it.
Reviewed Jan. 28, 2025
I got stranded two years ago with a lot of debt after a divorce. I needed help because it wasn't feasible financially for me to live and make those kind of payments to multiple credit cards and debtors. National Debt Relief is probably one of the more popular, and it has a 5-star from the Better Business Bureau or something, so, very reputable.
There is always such a credit hit when using a debt reduction agency, so I don't know if I would absolutely recommend them. Probably only as a last resort. Just being honest, I would have somebody probably explore more options before they go that route. But if they would have to go that route, I would absolutely 100% every time recommend National Debt Relief.
Reviewed Jan. 28, 2025
My experience so far has been excellent, waiting now for results. Customer service was key. My representative Frandy ** was precise and very informative. If all goes well, will recommend Debt relief to those I know. I saw the advertisement of tv and decided to call to see if the program would be helpful for me. So glad I did.
Reviewed Jan. 28, 2025
Working with National Debt Relief was faster than they thought. They went through everything and saw what I owed, then they set a payment plan to make sure that I'm able to pay it within my financial means. The representative was very knowledgeable, caring, and understood my circumstances. I would tell anybody to call them. They'll work with you and adjust things if the payment cannot be made.
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