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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 23 Reviews 3075 - 3225
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 2, 2025

    Wonderful I was really pleased. I was really down asking GOD that day thinking how a solution will come. I now received an email from National Debt and I quickly open and agree then I received a call from one of the representative. He was do understanding. We were on the phone hours. I am so please to be enrolled and will do my best by GOD’s Grace not to disappoint. Thank you. GOD Bless you National Debt Relief Team.

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    Staff

    Reviewed March 2, 2025

    It's a relief to know all my debts will be paid off in just 2 years and I had a patient and courteous staff member to help me achieve this online even when the online process of understanding where to sign or so much paperwork to sign. The staff member worked with me to rectify the glitches and it all went through accordingly. Thank you for all your help.

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    Punctuality & SpeedStaff

    Reviewed March 2, 2025

    Very straightforward process, the gentleman that assisted me, was very kind, and not a lot of extra small talk, I appreciate that. It was a quick process and the result was one third of what I had been paying every month. Thank you and I am so glad this program exists.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed March 1, 2025

    I was on the internet and I compared National Debt Relief and another company and National Debt Relief sounded better. Signing up with them was easy. I talked to some guy, he sent the form through the email, I signed, and he walked me through the process.

    National Debt Relief helped me pay off my debt. Their customer service was really easy to reach. If I needed to adjust my payment or I had any questions, I called them and I may have been put on hold for a couple of minutes, but I was always able to get ahold of somebody and they answered my questions well.

    They did a very good job at helping me out. It took me way longer to complete the program than I was supposed to. It was a four-year program, but it ended up taking me five and a half just because I had to reduce my payment sometimes. They made sure that my creditors that were getting paid for that month were still getting paid. And then if they didn't pay, they would just reduce it for me.

    I learned not to collect so much debt. Try to keep your bills under control.

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    Staff

    Reviewed March 1, 2025

    I spoke with James **, he convinced me that this service would best suit my needs. James was very knowledgeable, compassionate, kind and in my opinion the best at what he does an asset to this company. Give yourselves high fives for making the right choice in the hire OF JAMES **. THANK YOU MY HEAVY BURDEN OF DEBT IS NOW LIFTED.

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    Staff

    Reviewed March 1, 2025

    Jacob did an amazing job with us. He helped and so all My Husband and mine questions. He was very helpful and understanding and patient with My Husband questions. I would definitely recommend anybody needs his help to hold him. He was very understanding with us. If you can deal with us, you can deal with anybody. 10 stars for him.

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    TechStaffBilling

    Reviewed March 1, 2025

    Denise was wonderful and very professional, explaining every thing in detail and reviewing the contract page by page in great detail, explaining how the program works. I had peace of mind with signing up with National Debt Relief knowing that I would receive a great service and succeed in paying bills.

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    StaffHonesty & Transparency

    Reviewed March 1, 2025

    I honestly thought this wouldn’t work when I first signed up but the gentleman was very sweet and explained everything so I could understand and not miss any information. I really appreciate everything he did and helping me through every step without judgement and was clear about every risk that could happen so I was fully prepared for anything.

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    Punctuality & SpeedStaff

    Reviewed March 1, 2025

    Randy and Taz were very helpful for the days that I was talking to them about NDR. Gave me time to think about it, and made sure I understood everything of what I needed to do. Glad for all the assistance that I received. Can’t wait to get this started and hopefully debt free in a few years.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed March 1, 2025

    The process was simple and clear. I would definitely recommend to a friend. I look forward to the day that these debts are gone. Ken made the application process easy and clear to understand. He is a compassionate, professional, and has the patience that is required to be an outstanding employee. I really appreciate knowing that if you have any questions or concerns about my account, I can simply reach out to customer service and get the issues resolved in a timely manner. I would like to thank you for spending the time needed with me to go through the setting up process.

    I will definitely give Ken a five star rating. Me and my husband have been going thru a lot of stress and anxiety since he has been out of work. It has been hard talking to people about our financial problems, and I have put off looking for a solution for way too long. I saw an ad on the Internet one for your company, and clicked on it to see if it was something to help my family. I completed the questionnaire and Ken called me in a very quick timeframe. He explained the program with me in detail, and here I am on my way to becoming debt free.

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    Verified purchase
    Staff

    Reviewed March 1, 2025

    The National Debt Relief help me. Thank you for helping lower my debt. I appreciate. Thank you so much. I want to thank National Debt Relief for helping my debt. I stress out. No more stress. I glad I enroll. Very big help for me consolidate my debt. Thank you so much. I just want to say thank you.

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    Verified purchase
    StaffRates

    Reviewed March 1, 2025

    Am receiving the help that I need, I had a little trouble understanding but that was me. I have trouble with my ears. She did have an accent, but we worked through it, she was very patient with me and answered all my questions. She helped me set up the account with automatic withdraw from my checking. I understand that this will help with the high interest that I was paying.

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    Billing

    Reviewed March 1, 2025

    He did not tell me that I had to stop paying bills for months before they negotiate. This is very scary, because my credit will tank. He also didn’t tell me the fees collected by National Debt Relief. I wish that he would have been upfront with me. He was more concerned about telling me how great of a company National Debt Relief is as the best debt forgiveness company in the nation. Instead, I wish he would have just been more upfront with me.

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    PriceStaffBilling

    Reviewed March 1, 2025

    My experience during this most stressful period in my life, went well. The information that was provided during my application process was nothing short of amazing. The process was easy because Sean explained every step in length. Every part of the process went well because of the information that was provided. My consolidation ended up being much more than ever expected & my payment plan is definitely affordable. The amount of money that I'm saving now is per month is so satisfying. Great Job Sean.

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    Customer ServiceStaffLoan Process

    Reviewed Feb. 28, 2025

    From the 1st day I signed up National Debt Relief has been Great. Good customer service and everyone I have talk to is very knowledgeable and professional. They give me a call every time there is a debt we can settle. And the emails I receive when they have settle a loan.

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    Punctuality & SpeedStaff

    Reviewed Feb. 28, 2025

    Mike ** was so helpful, knowledgeable & patient. This is a stressful & scary undertaking & he helped to calm my fears. The process was fast & easy & I feel a little better about my financial situation. Now I just have to hope I've made the right decision and let it all play out. Thank you for all your help.

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    StaffRates

    Reviewed Feb. 28, 2025

    I just started. Nothing to review really. The guy was friendly and knowledgeable. If everything goes as said, this will be a good experience. But it's hard to rate something you haven't really used yet.

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    Verified purchase
    Customer ServiceRefunds & PayoutsBilling

    Reviewed Feb. 28, 2025

    When called for a settlement my deposit was raised significantly. We will see if can still pay my mortgage, Utility bills and such.when I started this program it sounded good, However my deposits for the months of April and May are as much as my credit card payments were. Let's see what happens.

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    Customer ServiceStaff

    Reviewed Feb. 28, 2025

    My experience with the National Debt Relief was a good one. I put this phone call off for a long time. When I finally made the call I couldn't believe that Keenan helped me turn 8+ years of stress into a solution where I could finally see a light at the end of the financial tunnel.

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Feb. 28, 2025

    I was with a different company and had a few more creditors, so I thought it would be easier to reach out to a different place. After using National Debt Relief, they helped me pay off those additional debts, and I honestly wish I had found them sooner. I had a really positive experience with them.

    The negotiators were very nice and pleasant. They greeted me warmly, and it felt like I was talking to a real person. They were down-to-earth and understanding my situation, answered all my questions, and gave a thorough introduction to how the whole process worked. They made it make sense and made onboarding very easy.

    This program is as seamless as it could possibly be. I wish everyone knew about it. If there were a way for everyone in America to be debt-free and National Debt Relief could handle everyone’s debt, I believe people should sign up with them. They have a great team, everyone is nice, friendly, knowledgeable, and they cover a wide range of creditors.

    It’s also efficient. I had two accounts, and I was able to pay them off in half the time they initially told me. It blew me away, and I still had funds left over. They automatically reimbursed the leftover amount, and it was such a seamless process. I was impressed the entire way through.

    They let me track the progress through a portal, which was very easy to use. I created an account with my email and a password, and I could log in anytime. It showed which accounts I was paying, how much I had paid, and the total debt, everything I needed in one place. It was really easy to see what was going on without having to call anyone.

    This experience made me not want to go into debt again. It also made me more trusting of financial institutions and showed me that there are groups out there that truly understand people’s situations. National Debt Relief is one place I feel I could trust to use again. Hopefully I won’t need to, but I would recommend them to anyone.

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    Customer ServiceStaff

    Reviewed Feb. 28, 2025

    I am truly grateful for my experience with Mr Jason. He had Excellent Customer Service. After speaking with him for about 10 minutes, he made me feel like we were friends forever. The manner in which he spoke and carefully explained what your services were it was amazing. I was very impressed. I wasn’t sure if I would be able to afford your services but after speaking with Jason I looked forward to working with your company. I would totally recommend your company.

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    Refunds & PayoutsStaff

    Reviewed Feb. 28, 2025

    Experience was good. Very helpful. It took time for to go through. He was very patient with me. I highly recommend the service. I hoping get the debt resolved soon. Old debt that I already paid for. Thank you again. Keenan was awesome. Be sure let him know he was very patient with me. Thanks again!

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    Verified purchase
    StaffBilling

    Reviewed Feb. 27, 2025

    I just found National Debt Relief, and I saw that they had a good star rating. Anybody I actually talked to in the company was good. They were awesome. They worked with me a couple of times on my payment plan. They are a good company. I had excellent service.

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    Verified purchase
    CoveragePrice

    Reviewed Feb. 27, 2025

    Didn't know quite what to expect but they received me well, went over all my debt and gave me several options. The payback amount is affordable and My debt will be covered. Thanks NDR for giving me a chance. I know you will work out the best possible plans with my creditors.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Feb. 27, 2025

    I watched a bunch of YouTube videos and figured out different information about how National Debt Relief’s system worked and how they are with customers. I would recommend them to anybody. They never made me feel like I was a loser or I did something bad. There were times that I'd break down but they would reassure me that everything was gonna be okay. I can't say anything but good about them.

    They explained the program really well. The first initial phone call was a little over an hour. The rep went over every little thing with me. I feel bad as it is, but to have somebody who supports me and talks me through it, it's very important to me. If I had concerns, they'd tell me to email them. I got served a couple of times. I emailed them and they were on it. They said it would be their top priority to get that settled, and they did just that.

    Their program impacted me a lot. I was at a point when I didn't know which way to turn or what to do. I was drowning in debt. I also got sick with stage 3 kidney disease. National Debt Relief helped me a lot. I graduated already and it took me three years. I got to do it early because my mother-in-law and father-in-law helped me to get it taken care of quicker. Overall, I’ll tell others to use National Debt Relief. They have been perfect.

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    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Feb. 27, 2025

    I had bad financial problems and had to rely more on my credit cards. I saw a National Debt Relief ad on TV and checked them out. As a 75-year-old, I didn’t wanna do it, but I needed help desperately. I’ve got medical problems, and I had to sell my condo. I had four accounts, and they did negotiations with each of them. They got the amount down, and I made monthly payments.

    The customer support was great. Towards the end, when I had three accounts paid off and one that I was still working on, I called and asked them to adjust my payment for a month. They were so kind, understanding, and easy to deal with. They worked with me and made it easy for me to pay off everything at a reasonable amended rate. Going through them helped me through some really rough times, and it didn’t ruin my credit.

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    Staff

    Reviewed Feb. 27, 2025

    Everyone polite, helpful and genuine, keeps me on my toes, leave no stones unturned, nice to to work with. If I had more time to work with staff it would be helpful. If I had more knowledge of program it would be helpful. I believe my time on the program will benefit me in future financial ventures especially budget

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 27, 2025

    Initial call was made with excellent customer service. The next person John was awesome. He was patient and supportive. I’m glad that I made the decision to get out of this credit debt hole. Thank your NDR and it will be great 4 years that will be well worth it.

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    Verified purchase
    StaffBilling

    Reviewed Feb. 27, 2025

    National Debt Relief was actually very good. I just made the payments, and they did all the work. They said I had to pay a certain amount, and they paid off the creditors at the bank. I can go online and look at everything on my account. Then I could call them if I had concerns.

    They did everything that was asked. It took a long time, but they were also very lenient when I couldn't make payments because of COVID. I was estimated to be until December 2024, and that's exactly when it ended. It got me out of debt, and it really helped me out a lot.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingLoan Process

    Reviewed Feb. 27, 2025

    National Debt Relief was a name that kept coming up. Whatever advertising they were doing back in 2020 definitely worked, it got my attention.

    What ultimately brought us to NDR was before we even knew COVID was a thing. My wife started having serious medical complications. Before that, we were a dual-income household and had a lifestyle that depended on both incomes. She worked in real estate, but once her health failed and she couldn’t go out and work anymore, we started tapping into our credit cards.

    Of course, the logic we were using at the time was that once my wife got better, she’d go back to work and we’d have our income stream again, so we could pay off the credit cards. That never happened. Her health continued to wane, and now, four years later, while we’re doing better financially, she still isn’t well enough to even consider going back into real estate.

    Back then, we quickly found ourselves upside down with credit card debt. To maintain our lifestyle, our model just wasn’t sustainable. My wife was extremely stressed out as the monthly bills and overwhelming debt kept pouring in. We needed to make some decisions, so I took the lead and started looking for solutions.

    I looked at National Debt Relief and did a lot of research, since there are several companies that do what you do. But the reviews for them were mostly very good compared to the others. Of course, every company has highs and lows, so I tried to take everything with a grain of salt.

    I picked up the phone and called and explained the situation to him. I knew going into this wasn’t anything they hadn't seen before. They have a team of professionals, and they’ve been doing this long enough to have heard about every story under the sun. So we got straight to the facts.

    He explained the program to me and everything it would involve. I made the decision. We have to do this to get our debt-to-income ratio back in order, rebalance where it needs to be, and at least manage our current situation so we wouldn’t lose the house, keep the lights on, and maintain our basic lifestyle.

    Right after I enrolled, COVID hit. So my timing was perfect, in a way, because everything went downhill after that. We were already enrolled in the program, safely under a contract with them, and had a payment plan set up.

    Fortunately, I did not lose my job throughout COVID. So, with my income, I was able to sustain our monthly payment agreement and in a little over four years. We were able to satisfy all of our outstanding credit card debts, close all of those accounts out. Now, we are credit-card-free and living within our means.

    Customer support was good, I would say for the most part, I have some reservations about the customer support side. Early on, everything was overwhelming. I could see and understand it, but your team took control. Especially at the start, since with the program, we stop paying our bills, so the phone starts blowing up.

    That caused a lot of stress for my wife. I told her I will handle it. We handed everything off to National Debt Relief, and eventually the phone calls subsided. Once everyone realized we were negotiating our debts and working to pay off the balances, things settled down.

    I was able to afford a monthly payment of a little over $1,200, which went into what I call our escrow account. Within a few months, we were able to build up savings relatively quickly. National Debt Relief was also able to start negotiating and paying off debts rapidly, though the larger and more contentious accounts naturally took a bit longer.

    But it wasn’t until the very end of the process that I started feeling a lot of frustration with customer service. For example, we still had one remaining creditor. Actually, two things that frustrated me.

    About a year and a half or two years in, I got a call from customer support about a loan program linked to National Debt Relief. I can’t remember the name of the loan, but they gave me the pitch, they gave me the sale on how to take out the loan, pay off all my creditors, and start rebuilding credit right away.

    I'm not really worried about my credit. Even the day I finished the program, my credit was still around 705. I’m paying off a house and two cars, so I still have active credit. I wasn’t in terrible shape, but I understand where they were coming from.

    But the guy gave me this big pitch, so I started doing some quick 'beer math' in my head. Basically, taking the loan would have extended the program by at least a year and a half and added over $12,000 to my debt because it was a high-interest loan.

    Fast forward about another year, and I’m getting close to the end of the program with one last creditor left, about $5,000 in debt. I understand how the program works, I wait until I’ve built up enough in my savings to cover the fees, then negotiate the settlement.

    But then I got another phone call. They wanted me to take out another loan, saying this creditor was very contentious and hard to deal with. They explained that if I took the loan, they’d have a lump sum to pay it off.

    And once again, I explained to the guy, I pulled up my account online and looked at it. My debt to the creditor was a little over $5,000, and at the time I had a little over $4,000 in my savings. So it was pretty clear that within about three months, I’d have enough to cover the service fees and pay off the debt. I told him that and asked why I would take out another loan, especially since they wanted me to take it out. I forget how many months.

    The bottom line is, I did the math. By the end of the term he was proposing, I’d be paying about $20,000 to settle a $5,000 debt. The guy told me he’ll get that money refunded once the debts are closed, and I told him, why would I put $20,000 into a non-interest-bearing account. I’m not earning anything on that money.

    At the same time, the creditor was reaching out to me directly and offering a settlement, three equal payments to cover the $5,000 over three months. But I didn’t deal with them because I was letting them handle it.

    I sent that offer to National Debt Relief multiple times. I told them, we have a settlement offer, and I’ve got the money in my savings to do it. Let’s take the deal, send it to their negotiating team and move on, but I got nothing back. What I received looked like a bot response, a form email with someone’s name filled in, but it clearly didn’t address my concerns. And this went on for several months.

    Finally, I got an email and a text saying, they’ve reached a settlement with my last creditor. It was set up as an 18-month payoff, about a hundred dollars a month over X number of months.

    The guy I spoke with said he understood exactly what I was explaining and acknowledged my concerns. But he told me, they can do that. It won’t be a problem and I need to agree to this contract first so we can unlock the funds in my savings. Once I agree and the funds are unlocked, they have access to that money and can use it to negotiate the settlement.

    That didn’t happen. I agreed to the contract because I believed the guy. But after a couple of months with no activity or progress, I quickly realized I had made a mistake. So I ended up in this back-and-forth over email, uploading documents. It didn’t get nasty, but I was extremely frustrated.

    Out of nowhere, I got a letter from the creditor saying the $5,000 balance had been paid in full. Then about a week later, National Debt Relief updated my account to show that I had graduated from the program.

    But it left a sour taste. My experience with National Debt Relief had been great until the very end, when it honestly felt like a cash grab. And to be fair, they were right. They got it taken care of. The debt was paid off, and I even got almost $3,000 back from my savings. That’s how it ended. I’m not angry, I’m grateful for the services they provided and would gladly recommend National Debt Relief.

    But I will say, there’s a Facebook page for National Debt Relief. I didn’t even know it existed until after I graduated, when I got an email saying that I can join their Facebook page. I checked it out, and there are still people in the program asking for advice. I’m active there, sharing my experience, the good and the bad. I don’t want to discourage anyone from using National Debt Relief, because the program absolutely works, but I do advise being aware of some of the pitfalls I encountered along the way.

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    Customer ServiceStaffBilling

    Reviewed Feb. 27, 2025

    I chose National Debt Relief after googling. There was some kind of plan. The enrollment was very easy and fast. It's very easy to call and talk to somebody with any questions. It's very easy to access the online service and ask through a chat. It's helpful. Now that I've gone through it, I’ve learned the benefit of not being in debt and how to move forward with more financial knowledge and skills. If you're in too much debt and don't know what to do, I would recommend it. The only thing to consider is how it will impact your credit score. I had to stop making my payment and my credit score fell to under 500. I don't wanna be in debt, but my credit sucks. That's one downside.

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    StaffBillingRates

    Reviewed Feb. 27, 2025

    When I spoke with the representative, I liked how she talked to me. She made me feel welcome and comfortable while helping me sort out my debt. So I trusted National Debt Relief to help me with my debts. Their customer support is very good, they make me feel welcome, encourage me, advise me, and give helpful suggestions.

    They helped me communicate with my debtors and guided me on payments, so I didn’t have to worry about who to pay or when. They handled settling agreements with my creditors and helped organize everything in one place. The program has made a big impact on my life. It really helped me a lot because I don’t have to worry about the debts that are already settled. It helps me save and plan.

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    PriceStaff

    Reviewed Feb. 27, 2025

    I received some letters through the mail, and then I talked with the people from National Debt Relief and they talked real good and I felt secure with it. I was in the program for almost three years.

    It went well and I was satisfied. I like the fact that they worked closely with me and kept me informed. The cost was good, and it was within my limit of what I could afford, and I thought I would get a formal notice saying that I had completed the program, but I never received anything.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffBillingRates

    Reviewed Feb. 27, 2025

    I signed up on the National Debt Relief website first, and then I quickly received a phone call soon after. It didn't take too long to sign up. This program has worked for me since it got me out of debt. I'm a lot more financially responsible now and they've helped me discipline myself with my money and managing it. One thing that could be improved would be just explaining the whole process of how they negotiate on the consumer's behalf. Other than that, I don't really have anything else to say. National Debt Relief is a reliable entity to help deal with debt collectors and banks and they have a simple process.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2025

    He was very patience and good at his job. I got confused some, but he kept me going. He is very good at his job. I would have hung up on me if I was in his place. He was a very respectful person, doing the kind of work he does. Thanks.

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    Customer ServicePriceStaff

    Reviewed Feb. 26, 2025

    I was with the NDR program from 2018 until this year and they handled everything good. They had great communication. They confirmed with me before they did any exceptions of the debt negotiations. The cost was good too so I was very pleased.

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    Staff

    Reviewed Feb. 26, 2025

    Was a very decent guy. Helped me out a decent deal and knew his stuff. Would highly recommend other people to talk to this gentleman. Help me almost getting on my way to out of debt. I will highly recommend if anybody wants to get out of debt, the contact National Debt Relief, and then help them get out of debt.

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    Staff

    Reviewed Feb. 26, 2025

    He was very informative and very friendly. He helped me understand everything and answered all my questions that I had. He explained everything to me and answered all my questions that I had. He was a real pleasure to work with. He explained word to word what everything was and how the program works. I am very happy that he did this. I was very confused of how it works and the way he explained it made real sense out of it.

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    Staff

    Reviewed Feb. 26, 2025

    My husband and I are very pleased with our experience with National Debt Relief. The young lady who helped us with our problems is named Samantha. She was incredible. She took the time to help us every step of the way. She went above and beyond her role. We are so pleased with the program and the fact that our debts will now be manageable.

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    Staff

    Reviewed Feb. 26, 2025

    I was given great support and information from all that I all that I interacted with. They were kind, courteous and very helpful. I would recommend this company to family and friends. My anxiety was lowered after speaking with the representatives. They were patient, answered all of my questions and made sure that I understood everything that was being said and done.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2025

    I was treated with absolute care and courtesy. Arthur answered all my questions and made every effort to help me feel at ease. The loss of my retirement money was extremely emotional for me. I not only was made to feel comfortable with my decision but every effort was made to help me understand the process I was dealing with, and help me to know I had made the right decision. I received excellent customer service!! Anita **

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    Customer ServiceStaffTransparency

    Reviewed Feb. 26, 2025

    Great program! They are super dedicated, great communication, if is any update they send a text, email or a call. They are on top of everything. I’m very satisfied with the results so far. Since day one when I call to find out about the program. Emilio explained very well and guide me to fit into the best program. Highly recommended!

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    Punctuality & SpeedStaff

    Reviewed Feb. 26, 2025

    Was a lot easier than I thought, And a lot of stress off us when we were done. I would truly recommend this service to everyone. Our consulting was very nice and helpful through the entire process. Don't wait. Go and see what they can do for you. We are completely happy with the service that we was giving.

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    CoverageStaff

    Reviewed Feb. 26, 2025

    It was easy to apply, Chris was extremely knowledgeable on all the subjects that needed to be covered. It is going to feel great to be debt free again. I would definitely recommend National Debt Relief to any of my family or friends that find themselves in the situation I am in.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2025

    I called the Client Success Team for the first time today. I had a question about the program that I just recently started. The gal that helped me was kind and thorough. I felt supported. I will certainly feel comfortable to call again without hesitation. Thank you so much for your help today.

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    Staff

    Reviewed Feb. 25, 2025

    Yes, I would recommend the program to others. The program made everything clear and easy for me to understand. I look forward to working this program and getting myself back on track, both financially and mentally. It has been a rough road but there is now a light at the end of the tunnel.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2025

    My experience with Tarah was exceptionally well. She was very helpful and knowledgeable. Her cheerful attitude helped me breath some relief into the entire process. All the information was very clear. This is a program that I believe will be life changing. Tarah really made me feel like she loved what she did and had some sympathy for my misfortune.

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    Online & AppStaffEase of Use

    Reviewed Feb. 25, 2025

    Alejandro was great to work with and he answered all of my questions. I appreciate him reaching out to me and being so responsive to all my inquiries. The site is very easy to use and I definitely recommend!

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    Staff

    Reviewed Feb. 25, 2025

    I debated over 6 months to do this or not and I finally did it and am glad that I did. Tyler was very professional and thorough. I have had a good experience and would recommend National Debt Relief. I was nervous about doing it, but Tyler put me at ease. He asked me all the right questions and he said I asked the right questions too.

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    Refunds & PayoutsStaff

    Reviewed Feb. 25, 2025

    Friendly, courteous, reassuring, walked me through the online process which I struggle with. It did take longer than I thought, but I appreciated receiving this help to relieve the financial burden in my life. I've always paid my debt in the past, so this was difficult for me to do.

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    Staff

    Reviewed Feb. 25, 2025

    Josh was very professional and informative. I was very uncomfortable at first and he assured me and provided reviews which placed me more at ease with my decision. He was patient, attentive, knowledgeable and helpful with all my concerns. He explained in detail the steps in signing up with the company, National Debt Relief and explained the benefits of National Debt Relief with other companies. I reviewed some of the consumer reviews, which placed my mind at ease with my decision.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 24, 2025

    The customer service we received was top notch. Ben was able to professionally answer all questions I had, was calm, caring, and informative. He was also prompt in his process and returning calls. We were nervous about going through this process but Ben helped put us at ease. Would definitely work with him again.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 24, 2025

    Matt ** Was an amazing help and very informative with this whole process!! I honestly didn’t know how to even go about this or what to expect but he had AMAZING customer service and social skills, made sure I understood everything from the dollar to the info! I didn’t have a single question at the end of everything because Matt was so informative and answered all I could think of before I could even ask! Thank you Matt!!

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    Staff

    Reviewed Feb. 24, 2025

    Appreciated all the help received from Ken. Ken was clear explaining each step in the application process, was extremely patient and concise. It is my humble opinion that Ken deserves a raise. I feel confident that I will be satisfied with selecting National Debt Relief as my consolidation company as Ken explained the reputation and competency associated with your company very clearly.

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    Staff

    Reviewed Feb. 24, 2025

    My wife and I had so many questions going in and they were all answered. Tyler was very pleasant and very thorough. He explained everything in great detail. We feel very good about our decision to enroll in this program and be debt free! So glad we signed up for the program!

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    Customer Service

    Reviewed Feb. 24, 2025

    Great people to work with. I was so relieved and I had great customer service. I would highly recommend. I was afraid to try at first but this lady talk to me and explained everything to me then I did some checking out the debt. Glad I did. Very satisfied.

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    Staff

    Reviewed Feb. 24, 2025

    Debbie was wonderful! Made me feel safe and that I was taken care of. I really haven’t been in this position before and Debbie made me feel welcome and comfortable and taken care of. National Debt Relief has saved me. And now I can get out of debt. But Debbie was the best.

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    Staff

    Reviewed Feb. 24, 2025

    My experience with talking with Jenny has been amazing. She was very nice to speak with. She was clear and informative about the program. She made me feel comfortable to sign up. I couldn't have had a better representative, I'm excited to work with the National Debt Relief team and clear my debt and free from the burden.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2025

    I just want to give a shout-out to Valentine. He was amazing when it came to enrolling us in the program. His personable nature and understanding made a difficult phone call less so. I have been able to sleep since I enrolled and for me, that is the best gift I can get from my relationship with NDR. Thank you all and thank you, Valentine!

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    Reviewed Feb. 24, 2025

    I did not expect to enroll in National Debt Relief. I really just wanted information. I had seen a review that National Debt Relief was the #1 debt relief program. But I was still reluctant. But after talking with Naomi and her walking me through every little step, I am confident in my decision to enroll and get out of debt once and for all.

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    MaintenanceStaffBillingRates

    Reviewed Feb. 23, 2025

    I was interested but not familiar with credit card debt relief. William ** was fantastic helping me to understand the process, and I would not be as confident in the program without his support. He was informative and clear in his service, and was able to break down complex ideas in an understandable way. I am truly grateful for his help, and would recommend him to anyone looking to get credit card debt relief.

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed Feb. 23, 2025

    I'm so happy to not have to worry about high credit card debt, barely scraping by. The only complaints I have are, The length of time needed to apply, review, prosses everything on the telephone. There is no need to repeatedly tell us the rules, and that we're being recorded, etc. Everything worked out well thanks to Carli! She was awesome to work with. She is quite professional, but fun to talk with at the same time. When you find a treasure like her that's looking for a job, hire him or her!! Since I'm a new customer I can't honestly tell you how good or bad it's working for me. I just don't know yet but I feel more relaxed knowing that have help with my debt.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2025

    I had an amazing experience thanks to the help I received from Angela **. She took her time with me and explained everything in detail and was able to walk me through the entire process. I know the importance of great customer service and she provided it to me hands down. I feel very confident in my choice thanks to her.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2025

    Kendall was a real professional on the phone, she was empathetic to my situation and very helpful. She got me on the program and am going to save a lot of money. I didn't realize I was throwing that much money away. Thank you Kendall. I look forward to the program.

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 23, 2025

    My experience with Dereck ** was a 10/10! He was patient. Very helpful and very detailed every step of the way!!! I Definitely recommend NDR to anyone looking to help assist with debt relief. They put your mind at ease and answer any concerning questions you may have and work with you to help set up a decent payment schedule.

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    Staff

    Reviewed Feb. 23, 2025

    Robert ** was my agent. It was a long process but he was tremendous in helping me and keeping me in focus along the way. He helped me to realize this was the best course for me to take. It's a giant step to take to kind of start over especially at my age. He was very patient.

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    Sales & MarketingStaffLoan Process

    Reviewed Feb. 23, 2025

    The representative was EXCELLENT. Helping me get my debt under control to become debt free without a loan no one would approve for me. Now I can stop worrying and my blood pressure can go down. Being helped by a real person and not SCAMMED was a miracle. I Had been jerked around for months and I paid what I could but it wasn't enough. Thanks National Debt Relief for being there right on time.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2025

    I was absolutely blown away by the outstanding customer service that was provided by my agent. It was like a close family member that was giving me advice, truly cared about my finances and my financial future. This was truly a breath of fresh air. I was kinda skeptical about the whole thing, but I'm glad that I made the right decision.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2025

    My experience with the company was great due to the patience and help provided by Zach **. He made sure that I understood the program and how it can help with my problems. I’m not great with computer usage but Zach was there to help with my questions and returned calls. Thanks so very much.

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    Staff

    Reviewed Feb. 22, 2025

    Thank you for your help. We appreciate it much. Keep up the good work and please keep helping people that need help. It's rough out here in the world. May God bless you and keep all of you. Your customer was fantastic. The man was very patient and understanding. Thank you. Thank you. Fred and Diane

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    Staff

    Reviewed Feb. 22, 2025

    Zohaib was so very professional and helpful. What a gem you have as an employee. He is extremely kind, compassionate, and funny. He made a difficult situation for me so much easier. I can sleep better now knowing that I am getting the help I need. I was so worried that I would have to file for bankruptcy, but now I think I will be ok. Thank you my Z friend!!!

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    Customer ServiceTechStaff

    Reviewed Feb. 22, 2025

    Kind courteous and well explained and every aspect of the contract was explained fully and allowed me to understand it. Was also given contact information for further questions if needed and if further information would be needed for my situation. Was also emailed a copy of the contract that I needed to submit for my situation.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2025

    The Representative Karl ** was the best ever in helping me understand everything about National Debt Relief. He stayed on the phone with me past his hours of work and explained everything so I could make an informed decision. I truly enjoyed working with Karl and am so happy he was the person representing me. His dedication to helping others goes far beyond what I needed. Great job Karl.

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    Staff

    Reviewed Feb. 22, 2025

    I worked with Stephen **. He's excellent. So very helpful, accessible and knowledgeable of the program. He walked me through everything and gained my confidence in this program. I was apprehensive at first having been in a similar program before. He answered all my questions and communicated in a timely manner. I'm excited and looking forward to becoming debt free.

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    Customer ServiceMaintenanceStaff

    Reviewed Feb. 21, 2025

    In the same way my friend recommended National Debt Relief to me…I would do the same. Really great customer service. Spoke to Kyle and he addressed all my concerns and directed me to make the right decision. One which I feel content about because he helped break down each step for me to understand so I wouldn’t have any doubts.

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    Staff

    Reviewed Feb. 21, 2025

    Making the decision to contact NDR was beyond hard and riddled me with anxiety; BEST DECISION EVER. My debt counselor, Candace was SOOO very patient and reassuring. I cannot even begin to describe the anxiety I have/had, she made sure to address everything I had worries about before moving to the next step. I do not know that I would have been able to make this decision without her reassuring, confident manner.

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    StaffBilling

    Reviewed Feb. 21, 2025

    Anthony **, the agent signed me up today. He was great and explained everything in detail to me. I was nervous but he made me understand what was going one. He was great. After I signed the contact I felt at ease. A great person to work with. He did not make me feel bad for being in debt due to my carelessness with credit cards.

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    StaffBillingTransparency

    Reviewed Feb. 21, 2025

    I worked with Crystal Sam’s and she explained everything in a great many. Crystal explained everything that I needed to know ensuring I understood it totally. The explanation of the entire process was very important to me and she ensured that I understood everything. Crystal ensured that I understood what I needed to do and the process of getting to be debt free. Understanding everything from the payments I would make to the savings I would have. The things I did wrong and how to correct them .

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    Customer ServiceStaff

    Reviewed Feb. 21, 2025

    It was such a pleasure to work with Zach. He had empathy which is lacking in customer service today. He did not make me feel like a financial mess but instead gave me the sense of we are here to help and you are not alone. The call ended with me feeling… I got this!!😊 Thank you Zach!

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    Staff

    Reviewed Feb. 21, 2025

    David was wonderful. Patient explaining everything so I could understand it. He was very polite and understanding and answered all my questions. We need more people like David to work with the public helping them with kindness and patience. He was the greatest. 👍David explained to me how debt relief works so I could understand it that’s why I signed up. I am so glad he was the one who helped me.

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    Staff

    Reviewed Feb. 21, 2025

    Alex ** was my contact he. He did an excellent job explaining everything how the program works and what I need to do. He made everything very clear and made me feel very comfortable and made me feel very welcome. I feel relieved and grateful. The program makes me feel like all will work out and I can regain stability and control my debt and gain stability. Feeling very grateful. Thank you.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 21, 2025

    I called the number for -Turbo Credit- National Debt Relief - not knowing what I was going to hear. I set up an appointment with Kelly ** and she explained how everything works. My husband and I were beyond relieved that so much debt has been lifted off of our shoulders. We feel better now.

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    Staff

    Reviewed Feb. 21, 2025

    Great Experience and we can't say thank you enough. Dillion was amazing, kind and explained everything through the whole process. We have such a sense of relief and my husband and I are looking forward to a wonderful, debt-free future together and it is all thanks to this program.

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    Customer ServiceStaffBilling

    Reviewed Feb. 21, 2025

    NDR helped me consolidate my debt. I gave them my bills, they consolidated the payment and helped me pay it off within the years without going bankrupt. Customer service was great and the team that worked with me really helped me. If I ever needed to use them again, I’d want those same people. I really appreciate them and it’s the best service that I’ve used. NDR is a very good company and I would recommend them.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2025

    My representative was patient, knowledgeable and kind. I was hesitant about calling, but she put me at ease. I am looking forward to finally enjoying a sense of peace. I am very satisfied. I don't have anything else to say other than I am satisfied.

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    Customer ServiceStaffTimelinessFollow-ThroughHonesty & Transparency

    Reviewed Feb. 21, 2025

    Process was easy explained in every aspect. Very professional, not rushed nor obligated in anyway, just honest and straightforward. Next day had a couple more questions so called customer service and they were eager to hear my concerns and followed through with advice. Very efficient and precise and yes I would recommend

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 21, 2025

    Very polite person and explained everything very good to me about the settlement on one of my credit card account. It was taken care fast and very professional. The lady was very acknowledgeable about my account and my settlement offer from one of my creditors. It was taken care professionally and quickly

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    Customer ServiceStaff

    Reviewed Feb. 21, 2025

    Gathered information about my financial situation and provided me with the plan that would help me to get a better financial position. Provided me with a plan and all of my support team numbers for future situations along my path. Provided me with email address with all important information and plans to call me back with a follow up to ensure that I don’t have any questions or concerns.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 21, 2025

    Customer service was good. Went through process fast. Very patient through the process. Explained each step thoroughly and what to expect to help get out debt in a timely matter. Gave some options to get out of debt. Asked questions on why how I was in this situation without judgment. Listened and stated that I was not alone

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    PriceStaffBillingRatesTimeliness

    Reviewed Feb. 20, 2025

    I’ve had a great experience with National Debt Relief. I decided to use National Debt Relief because at the time, we were getting a Democratic president, the housing market was crazy, and interest rates were going up. Credit card interest can be as high as 25%, and some companies can raise it even higher on their own terms. I wanted to get into a program that wouldn’t charge me any more interest, so during all the uncertainty the country was going through, I wouldn’t be stuck paying exorbitant interest on my credit card.

    The enrollment process was quick. I submitted my paperwork and the next day I was enrolled. Customer support was fine, and I was able to track my progress through an online dashboard and it was perfect.

    They negotiated my debt down from over $50,000 to about $30,000 or maybe around $28,000. That amount included their fee and the global protection fee and everything else. I really have no complaints. It’s something people should consider because it helps them get out of credit card debt and move on with their life debt-free. The biggest lesson I learned is not to use credit cards unless they absolutely need to. Even for things like rental cars, it doesn’t necessarily need a credit card.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Feb. 20, 2025

    I was dealing with credit card debt and had seen National Debt Relief ads kind of all over, both on TV and online. At the time, it sounded like a decent option to look into, so I did. They helped me with credit consolidation and also offered extra services in case there were any legal issues. They covered all of that for a small additional fee. There was nothing that I didn't know going in that was going to be a fee or anything like that.

    The customer service really stood out. Any time I called, it was almost an instant pickup by someone actually on the phone. No automated menus to navigate through as long as it was within their business hours, which were very reasonable and pretty extended during the week. When I got a customer representative, they were always knowledgeable and fantastic. They were also very receptive when I called with questions or needed to make adjustments to the plan that I had agreed to.

    The support was ongoing the whole time. They even called proactively on occasion when I hadn’t checked in for a while or hadn’t logged into my online portal, which tracked everything for me. They were fantastic the whole time. It took a little longer than I had initially planned, but that was on me, not them. At the end of the day, when it was finally completed, it was great. If a friend needed that type of service, I would absolutely recommend it.

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    Contract & TermsStaff

    Reviewed Feb. 20, 2025

    While enrolling today with your program I was very unsettled and scared at first. Charlene helped me through every step, guiding me with my questions and supporting me through the process. Very thankful for her information and patience with my questions. She was able to explain how everything is going to work, very thorough during the agreement process and helped me understand every step of this process.

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    Customer ServiceTechStaffBilling

    Reviewed Feb. 20, 2025

    I used National Debt Relief for credit card consolidation. I called the number to get more information and then I spoke with a guy that set me up with their service. So after I learned all of their information, I went ahead and agreed to have them help me, which was huge help. And it saved me almost 50%.

    They set up autopay. They took out two payments a month equaling approximately 300. After getting the other debts settled, I was able to pay off the bigger debt within a total of four to five months.

    I had a great experience and they worked with me. I called them a couple of times with questions and they were able to answer them very thoroughly and explain everything as well as possible. They’re very understandable and easy to work with.

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    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2025

    Joseph, the agent who helped me gave me 110%! The process was quick, easy and they worked on my timeline. I would recommend this service to anyone who would need it. I cannot wait until I am debt free. It will be an incredibly huge weight lifted off my shoulders.

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    StaffRates

    Reviewed Feb. 20, 2025

    The NDR representative that enrolled me was Jennifer **. She was very knowledgeable, customer friendly and demonstrated a command over NCR's content while answering my questions thoroughly. Ms. **'s professionalism left me with a very positive image of NCR. It left me with a confidence that NCR can help me during this difficult time. Ms. ** represented NDR's interests exceptionally well.

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    BillingRates

    Reviewed Feb. 20, 2025

    I am so relieved after the approval of my application from the National Debt Relief. It gave me peace of mind now knowing I don’t have to pay the high interest rate of each credit card. Appreciate the service and patience that JP ** extended to me. He explains very well. Thank you from the bottom of my heart.

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    Sales & MarketingStaffLoan Process

    Reviewed Feb. 20, 2025

    I had heard of National Debt Relief on XM radio advertising, but did not contact them myself. I was contacted by National Debt Relief after I had initially contacted a different company about the possibility of a debt consolidation loan. The other company apparently sold off my number quicker than they could process my application and NDR was able to help me immediately. Looking forward to working with them.

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    Customer ServiceStaff

    Reviewed Feb. 20, 2025

    A very informative experience. I have more confidence moving forward, that it's possible to overcome my financial obstacles to become debt free. I feel like I have a whole team rooting for my success!! I'm so glad I found the courage to call this team of people to help me with my financial issues!!

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    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2025

    This experience was quick, but thorough. My representative was super friendly, understanding, and helpful. She made sure I was aware of everything and had a thorough knowledge of the program. I am very thankful for the smooth process of a stressful situation. I would definitely recommend this program and company to anyone going through the same situation as I am going through!

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Feb. 20, 2025

    I saw an article in AARP. I liked the name of National Debt Relief. There were a couple of others, but I didn't like the way the name sounded. During the enrollment, there was a lady who answered all my questions. And she told me what was gonna happen as I paid it, how many days before they start paying anybody. And she explained to me that they get 25% of whatever my debt was. That's their negotiation fee.

    I was telling her my food bill was over $1,000 for the month, and she explained to me that what her and her husband did, they were part of Debt Relief also, and she wound up getting a job there. I was using premium bread and she said I could change it to Wonder Bread. And I did, and it made a big change because the bread that I was buying was $8 and the Wonder Bread was $2.19.

    I made an amortization schedule of three different ways. I did one that had how much money I was putting in each time, because it was twice a month. And I did a cumulative schedule– the first payment, and then the next payment would be the first payment and the second payment. And then I made the opposite schedule of when I would be finished, which was 47 payments. I would cross them off every time they got a payment.

    Every month, I got a statement from them in my email, so it didn't matter whether I needed to check it or not. So I knew exactly where it was, and it was exactly the schedule that I had made.

    They were in touch with me. If I had a question about anything. They left the biggest one for last, but I don't know why they do that. They start with the small ones. They had one company that wouldn't negotiate at all. They would only talk to me. They sent me a letter that they are offering me the same amount that they would give National Debt Relief and they didn't charge me anything for that. I told them that it wasn't included in the debt relief anymore.

    They thought that there was another credit card, but there wasn't. They had given me three 0% cards, and one of them, I never touched. My original idea was not to use Debt Relief. My original idea was to take a 0 credit card and put my debt on it, and I would try to pay it off in 24 months. The girl who was at the bank that I dealt with told me that they would take my debt from the same bank and put it on the new card, so I went home and I thought I had done everything I was supposed to do.

    I got a letter saying that they can't take their own debt and put it on a 0 card, so I was shocked. I went and talked to the bank manager and he said she made a mistake and that she was new there. And that's how I wound up going to National Debt Relief.

    I already talked to two of my friends and I told them what I did and what they can do if they find themselves in the same situation. I'm on a fixed income and my bill went up not from not paying them. National Debt Relief’s program worked for me. In the end, I paid for a year and four months. And my husband wanted to get a refi because our air conditioner broke. And we have a whole-house air conditioner. We have two of them. And my children came to visit, and my refrigerator broke. And so we needed cash for that and cash for the air conditioning, and National Debt Relief gave me $500 of my money to fix the refrigerator.

    They really give you peace of mind. We paid off whatever was left which turned out to be a lower number because we paid it earlier. And they negotiated the last deal and we paid the bank that said they wouldn't negotiate with anybody. It turned out to be a positive experience.

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    Customer ServiceStaff

    Reviewed Feb. 20, 2025

    Stephanie was very knowledgeable, friendly. She knew the questions I would be asking, so she answered them before I ask. She let me know exactly what the procedures were and gave me answers. I felt very comfortable speaking with Stephanie, she gave me the information I needed to process with the debt relief. After hanging up the phone I felt very comfortable and relaxed.

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    Customer ServiceStaffBillingRates

    Reviewed Feb. 20, 2025

    I wanted to be debt-free. I heard about National Debt Relief from a friend and their services were amazing. Everybody was nice and made it to where I was able to pay them monthly and pay off my debt quicker. I made an account and was able to log in and check my progress, or I would call them. Overall, their program worked. I'm debt-free and have been able to pay my bills.

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    Customer ServiceStaffBillingEase of UseRates

    Reviewed Feb. 20, 2025

    I turned to National Debt Relief to get out of debt. They worked with my creditors and got a settlement on all my debt, and I’m actually debt-free now. It took about two years.

    The experience was fine. I only talked to their representatives when I needed to, and I used the portal to keep up with my account. It was easy to sign in and see everything going on, my balance and everything. For payments, I set up autopay for a certain amount.

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    Customer ServicePriceStaffBillingLoan ProcessRates

    Reviewed Feb. 20, 2025

    I had several credit card debts and a few loan debts at the time and got into a program with National Debt Relief. It was a little bit prolonged at the end on one account because I had representation from a legal counsel that didn't work out, and there was a bunch of jargon I had to go back and forth before they would drop and let Debt Relief finish doing their job. So that took on about an extra year off the program, but it took over four years to finish everything. Everyone was pleasant. At the end of every conversation, they would always ask if I had any lifestyle changes that they needed to consider or needed to make adjustments in the amount of payments. So, they were willing to work with me with what I had. It could help anybody in any situation because of their willingness to consider what's going on in your life at the time.

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    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2025

    My assistant Sarah was very nice and assured me she would help in any way. I feel much better now and I’m on the right path. Thank you so much for the help and taking time for my needs. I’m on the right path and can’t wait to see this light at the end of the tunnel.

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    Customer Service

    Reviewed Feb. 19, 2025

    I went with National Debt Relief because I felt like they understood what I was saying, and they inspired confidence. The enrollment process was a little onerous, but it wasn’t that bad. The negotiators communicated okay by phone and email. I think they could have negotiated a little tougher, but they did fine. I was happy to have it all behind me. They solved my problem and lessened my anxiety a lot about my financial future. It made my life less stressful.

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    Customer ServiceStaff

    Reviewed Feb. 19, 2025

    The program took me three years to finish, and I was able to reach my target. Throughout the process, the representatives were very polite and knowledgeable. National Debt Relief worked with me very well, so I really have no complaints. They were even good about calling at least once a month just to check on me.

    I found National Debt Relief online back when I was in retirement and really wanted to get rid of all my debt. I called them up and spoke with one of the representatives, and they explained exactly how to get started, so I signed up. I’ve actually recommended National Debt Relief to other people because they were very good.

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    Staff

    Reviewed Feb. 19, 2025

    I was assisted by a knowledgeable and most helpful representative of your company. He was very patient and reassuring to me about the process I was going thru. He was able to show me the benefits of what I was undertaking. I came away with a lot of relieved stress. I appreciate him so much.

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    Customer ServiceContract & TermsCoverageSales & MarketingPunctuality & SpeedOnline & AppStaffBillingRates

    Reviewed Feb. 19, 2025

    Enrolling with National Debt Relief was pretty easy. You give them your social security number, they look up your credit report and see what debt you have, and go from there. The program works pretty well. I had roughly $45,000 worth of debt and got it settled within five years. National Debt Relief works with you. They reach out to as many creditors as they can with what money they have available. You put in a certain amount of dollars that they figure out every month and as that account builds up, they reach out to more and more creditors and try to make payment arrangements with them. That's how they settle.

    National Debt Relief made things so much better. Once I was enrolled in the program with each creditor, even though they did not have a settlement amount yet, the interest rates on my accounts pretty much stopped. My credit score has jumped way up since I finished the program because all the creditors were taken care of. It took away the stress of every paycheck, not having to worry about having enough money to pay.

    What impressed me the most was that National Debt Relief was able to make arrangements with two creditors and get them to come to a settlement agreement within the first month. That showed me that you put the money in there and they figure out what they can do with each creditor and it’s taken care of that way.

    Communication was also very good. If I had any questions, I could either reach out online, through email, or over the phone. I asked my question and they gave me an answer that actually made sense. I could also go online and there was a portal where I could look at my progress. I also have an app on my phone that I could use to do the tracking. The online tools were very good. On the whole, National Debt Relief will take care of your creditors without having to go bankrupt and it will relieve a lot of stress from your life, from your marriage, from relationships with everybody and everything.

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    Staff

    Reviewed Feb. 19, 2025

    I had a wonderful experience with NDR. Ashley was so easy to work with. She explained everything and made my decision to go with the program that much easier. I was so embarrassed but there was no judgment at all. It's hard to tell people that you've essentially failed at your money. She was so kind. I would recommend this to all of my friends.

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    Customer ServiceStaffBilling

    Reviewed Feb. 19, 2025

    They took a good chunk of debt from the credit cards, combined them all and they worked with all the creditors. It was nice 'cause I didn't get phone calls from the card companies or collections, it was just one easy payment every month, and I was able to see everything through their online portal. The only time I heard anything from them was when they got a settlement offer and they'd call me to approve it. And every time I had questions or anything, I just called up and whoever their phone service was, they were all very knowledgeable and helped me out right away. I've graduated from the program, which is good and a big relief, and I've recommended it to a couple of people.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 19, 2025

    My call was handled promptly and efficiently. I was not on hold but for a few seconds. All aspects of my finances were discussed. Other options were discussed and I felt like I was being helped by a very knowledgeable gentleman. After all the paperwork was finished I felt like a stone had been removed from around my neck.

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    Staff

    Reviewed Feb. 19, 2025

    Wow. I was so worried about going through this process. Admitting I needed help. Yorgelis explained that there are a great number of us that feel the same way. Then she walked me step by step through the requirements. I am hearing impaired and she was patient. Asking if I needed clarification and so on. Here is the what I am grateful for, when the person taking my personal information, and is dealing with my shortcomings believes so deeply about the benefits and solutions, then I know I've chosen wisely. I'm excited to see this program help me get back on solid financial ground.

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    Customer ServiceStaff

    Reviewed Feb. 19, 2025

    Mr. Micheal **, I never had someone as sweet as him helping me. He was so Amazing. I really like how he tried helping me as much as he could. I am so happy to try out the program. I am so glad he sent me a paper to see if he could help. I am so glad I called him. I AM TRUST YOU'LL WITH ALL MY HEART. I TRUST HIM. Thanks again for all the help you'll are giving me.
    Pamela **

    **

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    Customer ServiceStaff

    Reviewed Feb. 19, 2025

    I am grateful for the mindfulness and support that helped me regain my footing. Spending over an hour on the phone with J. was a genuinely uplifting experience; their kindness and ease made all the difference. I wholeheartedly recommend NDR to anyone seeking financial guidance and support. I am now on the right path to financial freedom.

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    StaffTransparency

    Reviewed Feb. 19, 2025

    I received great support and explanations of the entire process from start to finish, making the process very easy to understand and complete. I would recommend this to anyone who is struggling to find a way out of debt. Other services don't go into as much detail about the process leaving a lot of uncertainty.

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    Staff

    Reviewed Feb. 19, 2025

    Very skeptical about the program but the guy that helped me enroll was very helpful and explained all concerns I had very well. I. So sorry I'm bad with names, but he was very knowledgeable and professional. Now let's just pray this program really works for me. Some reviews about this company have me scared, but I'm putting my faith in them to get me out of this debt I'm in.

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    Customer ServiceStaff

    Reviewed Feb. 19, 2025

    Above and beyond one the most personable, helpful and trustworthy customer experiences I've ever had. I'm intelligent enough to understand my options, so for me it was the personal connection Paul and I made. When you talk to someone over the phone sometimes you click without ever meeting in person. Paul cares about me and I would like to work with him only going through my program. Hopefully that is ok. :)

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    Customer ServiceStaff

    Reviewed Feb. 19, 2025

    Hi! I really appreciated the patience of my agent Aaron. He spoke soft and kind and either the training was exceptional or he has exceptional humane qualities. Professional and timely calls and communication were also great. Thanks.

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    Staff

    Reviewed Feb. 19, 2025

    Our agent Jasmine was very informative, caring, understanding and knowledgeable. She explained everything over and over to us so we could understand the program. We already started to refer her to friends and family. We hope our entire experience is as good as our experience with Jasmine. She was simply amazing.

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    Staff

    Reviewed Feb. 19, 2025

    She was very kind and understanding. She explained everything well and helped with all my questions. She walked me through to making my account and then the paperwork for the program. She was happy to help me set up this plan to get out of debt and start my financial debt free goal.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2025

    Jerry took his time explaining the program to me. He also answered any questions I had, while maintaining his patience with me if I had trouble understanding something. When I had to call him back and leave a message, he was very prompt to return my phone call. Jerry was very easy to understand.

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    TechStaff

    Reviewed Feb. 18, 2025

    I signed up through Turbo Debt and they matched me with National Debt Relief. The program was explained thoroughly and they ran my credit report and it was a bit shocking. He explained the debt resolution program to me and helped me set up everything and even highlighted all the main points in the contract and helped me login as well. Very thorough and friendly. I actually enjoyed the conversation and everything was crystal clear. Plus he gave me his contact info in case I had a concern. He went above and beyond.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2025

    Straight to the point and answered every question I had thoroughly. I was surprised with the immediate assistance given and was happy throughout the entire process. Will be recommending to all my friends. I was able to get everything done in one call which was really amazing as well. Thank you for all of your help.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 18, 2025

    Jeanette was awesome in customer service and her professionalism was really helpful. She explained what would take place step by step, never wavering when I asked for an explanation. She made sure I understood everything as I signed each page. And yes I will recommend your company to anyone that I know who may be struggling as I was. No.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 18, 2025

    Thank you, Jonathan for your kind words and support! I appreciate your excellent customer service- you provided me with a thorough explanation on how the program and process works! I felt very confident and comfortable talking to you about my financial situation and concerns. You have a satisfied customer! Thanks again for all that you do!

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    StaffLoan Process

    Reviewed Feb. 18, 2025

    For the first time in my life, I found myself in a tough financial situation and had to look for debt relief options. I began in The beginning of December. It was difficult - on the one hand there were many loan agencies, banks, etc. I was unaware of what I was up against. I have had a difficult time, and I decided to give up for a while. Then, one of the agents handling my Home Equity Line Application referred me to the National Debt Relief, which restored my faith that there are people who want to help, who have knowledge and excellent customer-friendly manners. Based on my overall experience with him, I decided to continue to "fight" for assistance in resolving my financial problems. I could recommend him to anybody who needs assistance in looking to resolve financial situation, regardless how uncomfortable it could be. Sincerely, Krystyna **

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    Staff

    Reviewed Feb. 18, 2025

    My NDR representative was very patient with me and all my questions. He explained things thoroughly. He didn’t push me and made sure I understood all the documents. He made things very easy on my side. I had many questions and he answered all of them. He gave me time to review and make my decision without being pressuring.

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    Staff

    Reviewed Feb. 17, 2025

    We just want to thank Joseph for his support in setting us up with National Debt Relief. His patience in answering all our questions and explaining the process was outstanding. We didn’t feel rushed to get through it. Instead I felt at peace discussing our options. Thank you again to Joseph for your assistance. We truly appreciate it.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 17, 2025

    She was straightforward, and the explanation was understandable. She was nice and respectful and very polite, also patient and helpful. Her instruction was very clear that it was easy for navigate throughout the whole time with her on the phone. I'm very satisfied with the service that she had help my wife and I. We appreciate her patient and her help.

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    PriceStaff

    Reviewed Feb. 17, 2025

    Muhammed was excellent. Spoke very clearly, made sure that I understood each item before moving on to the next. We wound up being able to resolve 4 of my bigger debts when others I had tried were only able to take on one. Started with $21,000 worth of debt and we are projected to settle it for $16,000!! This was an easy decision.

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    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2025

    Sabio was so nice and professional in walking me through the initial application process, review, and acceptance with National Debt. He was excellent at explaining everything and waiting for me. I was truly satisfied!! I highly recommend him for an excellent review. Thank you for all you did to help me!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 16, 2025

    They helped me for second time To consolidate my debt cards, Miguel ** he was very nice with me over the phone. He has the acknowledged to my questions. I recommend National Debt to all they need help with financial help. Call them and they responded quick and they helped you in minutes to all your questions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 16, 2025

    Great customer service. I’ve used National Debt Relief and it helped a lot. Customer service has always been excellent. I’m looking forward to what they have to offer after everything is done. I can’t wait. I’ve looked into other companies and the other companies don’t seem to offer what National Debt Relief offers.

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    Staff

    Reviewed Feb. 16, 2025

    My experience was great. William ** took his time with me on what the program was about and what would be the best option for me in my case. He was very respectful, understanding and listened on what my situation. He explain to me step by step and asked me if I had any questions. Highly recommend.

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    Staff

    Reviewed Feb. 16, 2025

    I was very happy to get help from you guys. He talk me step-by-step and help me understand what I can save. I wish I could have done this a bit earlier. But now I know that you guys have me getting out of my problem I sleep much better. Thank you.

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    Billing

    Reviewed Feb. 16, 2025

    The process was relatively straightforward and efficient. I have been looking to make my payments mean a little more by being able to see a finish line. Through time and searching for an answer to my problems, and I believe this may be it. I would recommend using this service to others in need of a little stability.

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    Reviewed Feb. 16, 2025

    My interactions with National Debt Relief have been very satisfying. They have my full confidence. They have been very clear about all transactions. I look forward to being debt free! I just wish I had done this sooner! High debt can be terrifyingly unbearable and I am no longer afraid. Thank you, National Debt Relief!

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    Customer ServicePriceStaffBilling

    Reviewed Feb. 16, 2025

    Very helpful information and easy to sign up. Very helpful answering any questions I had. They actually have a great website that gives you the cost and savings before talking to any representatives. They made the step by step process very easy. I’ve been through other debt relief companies years ago and this is by far my best expedience. Easy payment plan that fits my budget and great support system that I can call anytime.

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    Staff

    Reviewed Feb. 15, 2025

    Omg I have such a weight lifted off of my shoulders! This service is truly a blessing and my representative has been extremely kind. There is now a light at the end of the tunnel and I will be able to get back on track in a very short period of time.

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    Billing

    Reviewed Feb. 15, 2025

    Yes I would. It was a great experience, a load off my shoulders. It took a while to do, but the gentlemen went through everything very carefully with us. Couldn’t ask for a more pleasant person to work with. You recommend this program for anybody that is struggling with their credit card bills.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 15, 2025

    My experience with Samantha was beautiful. She was helpful, honest and kind. Thank you. 😊 She even call me back when she knew I was getting tired. She said she would call me back tomorrow and Samantha did. Thank you. If you want to be debt free call National Debt Relief.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2025

    I worked with Joe ** to open an account with NDR. Due to the time and circumstances when I made my call it was a less than ideal situation for him and I greatly appreciated how patient and gracious he was with me. In the end with his help I was able to get started with NDR and I can not thank him enough.

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    Staff

    Reviewed Feb. 14, 2025

    Freddie ** did very well with letting me know everything and how it ran and what they can help me with. The information was definitely greatly appreciated. And he was patient with me as I asked many questions, we satisfied me with all the answers that he had. I would definitely refer my friends and family to Debt Relief. They are very good company.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2025

    They were patient to answer questions and always called back when necessary (but not disturbingly with calls). Jeneita was exceptionally good, like a friend to me on the phone. Her words were encouraging and inspirational and I will give her a 100% score mark. I believe this will help me get through the debts up I owe and bring me out to a better ground.

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    StaffBilling

    Reviewed Feb. 14, 2025

    Tivon was very personable and knowledgeable. He was very patient with me. After the enrollment, I feel like a heavy burden was lifted.. The terms seem feasible. Tivon was constantly looking after my welfare and had tried to get me in the right program. The payment time span was important to me considering my age and we came to a good conclusion. Thank You!!

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    Staff

    Reviewed Feb. 14, 2025

    Alex explained everything in a simple manner. Was very clear and answered all my questions and concerns. I was certainly pleased on how the application process was simple and easy on my cell simultaneously talking with Alex. I will absolutely recommend Alex to friends in need of professional support. Alex was patient and understood my situation and assured me that this was the first step to being debt free.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2025

    My Representative I spoke with was very knowledgeable and answered all my concerns, she walked me through the process, and she was very patient with me, I hope Mrs. Tiffany **, gets at least something for excellent customer service, she was very kind. I'm trusting that this service will help me as she stated it and could with my debt issues.

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 13, 2025

    Ms. Dee was most helpful to me today, she assisted me with my Hardship payment schedule and worked above and beyond my needs. I appreciate Ms. Dee knowing her job position and National Debt Relief skills and knowledge while informing me all the possibilities to persevere in this life by increasing my credit line and getting back on top of credit scale with a higher Credit Score in the future.

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    Customer ServiceStaffBilling

    Reviewed Feb. 13, 2025

    Customer service rep was so understanding and answered all of my questions. Helped me through the whole process, and continued to answer my questions when I didn’t understand something. I would definitely recommend national debt relief to friends and family!! I didn’t realize the situation I was in until he explained it all to me. I definitely don’t wanna keep paying minimum payments on things that go absolutely nowhere.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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