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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 20 Reviews 3435 - 3635
    Verified purchase
    StaffBilling

    Reviewed Oct. 14, 2024

    National Debt Relief was able to accomplish a plan for me to repay my debtors. This is so awesome for me. Then I was sent a letter of approval for each debt I owed. Based on the negotiations of the National debt relief staff I was able to pay off my credit cards.

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    Staff

    Reviewed Oct. 14, 2024

    Very considerate, Great handler. I felt very comfortable. Thanks Tray! Would recommend to family members for sure. I really hoped that I would never be here. But I am Glad that National Debt Relief was! Thank you. John

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    Punctuality & SpeedStaff

    Reviewed Oct. 14, 2024

    Jonathan was very patient with me and my questions. He took his own time to get me enrolled and I appreciate that. A very kind and understanding person. He made me feel comfortable during what has been a difficult time in my life. I look forward to getting my credit back on track. Hopefully I will be able to add additional money to my account to speed up the process. Thank you again Jonathan.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2024

    The Gentleman, that I spoke with was very courteous, and friendly. I was very nervous about calling for help, and didn’t know if debt relief places could really help me with my problems. He explained everything to me step by step and made me feel like I was taking the correct steps in getting my finances back on track.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2024

    The enrolment went really well. National Debt Relief tailored it to meet my needs at that time. Every time an event happened in my life and I needed to adjust anything, they were good at helping me get what I needed. If I required a question answered, they were good at contacting me back. You can also log into your portal, send them email messages and they would get back to you within 24 hours. On the customer portal, it gives you all of your debtors and whatever you owe them. It would also track your progress on a pie chart. The portal has the overall of what your total debt is and what percentage you're completed. You can pick on a specific debtor and it would tell you what your original amount was, what the settlement amount was and what your savings was.

    Over the course of the years that I've been on this program and finished it, I still have high debt. But I'm able to stay within my means. National Debt Relief helped me. If you're a person who's stuck and you don't wanna deal with the debtors and with millions of phone calls on your own, I would highly recommend National Debt Relief.

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    Staff

    Reviewed Oct. 14, 2024

    The representative (Charles **) explained the program thoroughly. He was courteous and polite. He made sure that I was clear about the process and assisted me in completing the forms. He reassured me he would be available to answer any questions during the course of the process. I feel confident going forward. I am assured the program will be successful and I will be debt free within the next couple of years.

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    Customer Service

    Reviewed Oct. 14, 2024

    I did a debt consolidation, and the service was great. Everybody at National Debt Relief was good to work with. I did a phone consultation and they reviewed what I had and we negotiated possibly what the monthly input would be for my money. The whole process went smoothly, and it was easy. Everything was really good.

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    Customer ServiceStaffBilling

    Reviewed Oct. 14, 2024

    When we called National Debt Relief, it felt like it really fit our needs. They're easy to work with. They set our goals forward and we could easily obtain them. I felt very comfortable when I went over what bills I had and the easy process of combining all of them and the help that they provided to reduce them or combine them all. It was a very easy process, and the rep was pleasant, got us a fair deal and he was on his job. The program got me out of the situation I was in, took off the stress I was experiencing, and now, I don't have any debts at all.

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    Staff

    Reviewed Oct. 13, 2024

    National Debt Relief's service is great. The enrollment was fairly easy. The agent was very nice and courteous. We can go online and track our progress.

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    Customer ServiceStaff

    Reviewed Oct. 13, 2024

    National Debt Relief worked for me. There was a certain amount I needed to have ready to pay them and at a certain time. I focused on that. I knew at that time if I was focused on it, I would be able to get in a better place than I was without messing up the program, which was great. I would encourage anyone who is dealing with debt and struggling. You gotta be able to know that there's a certain amount of money you gotta have put in every time. You can't mess with it. Stay on top of it. That's what I did. I know I would be short of money somewhere, but I knew it was most important to get it to NDR and get me out of the situation I was in.

    There were some extra funds left when it was over. It wasn't a lot. But for some strange reason, the extra funds were not given to me. I didn't understand that. But another manager got involved. She gave me a call. She talked to me for a while. And she was right. She said, “We'll take care of that. Don't worry. We're sorry it happened.” She got the extra funds back to me. I told her, “I will brag to everybody about it.” I let people know all around me what a great feeling it is to be free from debt. I have a great life now.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 13, 2024

    We saw National Debt Relief online and then, we found out that one of our friends was going through it. But we were skeptical because of how things are on the internet. We don't know if it's true or not. So, we contacted them to see if they were legit and they did their research and told us what they could do. We were still skeptical and held back because we didn't know what we were getting ourselves into. But we needed financial help to get us back on our feet. When we started looking into the program, they told us how they could help us and how much they could save us and gradually get us out of debt. So, we trusted them and got into the program. Everything is good so far. It was a big relief for us because when we saw what was going on and what NDR was, and how they were directing everything, we had a little bit of peace of mind.

    We slept a little bit better when we started seeing the program and how it progressed, and it eliminated a lot of our concerns. Now that we're back on our feet, it's a lesson for us. We learn in life but unexpected things happen. It's a big relief for us now that we know that we can get control back over our financial situation. NDR gave us access online to let us see how it was going on. If we had any questions, 24/7, we could call them up regarding our concerns and they would look into it and get back to us right away. We can see everything online. We had our personal website, our page where we can access the account and see the progress, what's going on and how they're negotiating with the banks.

    When we called and the customer service reps weren't so sure, they didn't give us an answer that they wanted us to hear. They would have their managers or supervisors look into it and call us as soon as they could and give us the right answers. So, the customer service was excellent and I appreciate that. There was one male customer service rep who needed a little bit more training. He never got back to us. Everything was recorded. But he didn't record exactly what we were looking for and what we were asking. But we got the information when we called back and everything was cleared. The lady on the other line helped us. The females we spoke with were excellent.

    The biggest learning experience is knowing that there are people out there like National Debt Relief that are out there to help. And that is the greatest help. Because we're all struggling. We're trying to survive. I can name one bank that will attack you and keep jacking up the interest. But National Debt Relief came to the rescue. And we couldn't believe that they got it 50% down of what the charges were. We were shocked at how much we saved so that was a blessing.

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    Customer ServiceStaffBilling

    Reviewed Oct. 13, 2024

    My dad had heard about National Debt Relief and told me to call and see what they could offer because I didn't wanna file bankruptcy. The rep explained everything to me very well. I was very pleased with NDR. It was excellent service. Anytime I needed help with lowering my monthly bill, they helped me. I had a credit card that was threatening to sue me and NDR took care of everything. I'm very glad to be out of debt. Anytime anybody says anything about having a lot of debt, I tell them to call National Debt Relief.

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    Reviewed Oct. 13, 2024

    The entire process was easy to move through. All questions and concerns were addressed with well informed answers. There was a great sense of relief the entire process. I wish I would have looked into this option a lot sooner. I will be recommending this service to anyone I encounter that is in a similar situation.

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    Staff

    Reviewed Oct. 13, 2024

    Service was great! Janelle was very helpful and patient. She went into great detail to explain my options. I walked away feeling much better about my finances. I would definitely recommend others to consult with National Debt Repayment if they are struggling with a mountain of debt and are struggling to find a way to repay their obligations.

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    Reviewed Oct. 13, 2024

    Everything was great. I had no problems.

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    Customer ServicePriceBillingRatesTransparency

    Reviewed Oct. 13, 2024

    I gave National Debt Relief all of my information and they contacted all my creditors and worked out a deal with them. Then, NDR worked out with me on how much they were going to automatically withdraw every month and about how long it would take. When I was in the program, I would get periodic updates and it was very good. They were very obliging and their customer service was awesome. The price was a little high but I managed it. I wanted to pay off all my credit cards, which was why I sought NDR’s services and now, everything is paid off. So I don't have any debt.

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    Customer ServiceStaff

    Reviewed Oct. 13, 2024

    Great knowledge and expert. Great customer service. Extremely helpful. He was Outstanding. National Debt Relief made my life once again in peace. Rowan guided me through the process and no issues. He knows what he is doing for me. I felt relieved after it was completed. Thank you once again. God bless.

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    Customer ServicePriceOnline & AppRefunds & PayoutsStaffBilling

    Reviewed Oct. 13, 2024

    I called National Debt Relief and because of the way the guy explained, did everything and took care of it, I was like, "I'm gonna do this." I gave him all the information that I had to give him. He followed up with the plan. I stuck to the plan for four years. They called me every now and then to see how I was doing, if there was anything that changed, and if it changed, they could adjust the thing. They were always caring about me and not what was going on around me. They have a marvelous website. You can go in there and you can see what's paid, what's not paid, how much you owe on this, whether it's been paid, and it tells you everything. It tells you what you're spending, where it's going, how they divide it up and send it to certain companies. So, the website is extremely helpful.

    This was before the pandemic started. I had no idea that what I was in for was a great thing. When I started it, it was a four-year program. And I said, "Four years, I'll be out of the pandemic by then. Da, da, da." Come to find out, now with the inflation and everything else that we have to deal with, I am sitting pretty right now because I have no bills. I have no credit cards to worry about. Everything's paid for. Everybody else is out there putting groceries on their charge cards because they can't afford anything anymore.

    If these people would learn about debt relief, how good they are and what they do for you, they would sign up too. Putting all these things on your credit card now is worse than it was when I started the program. It's a marvelous thing. It's nothing to be skeptical of if you call them and talk to them because they're wonderful. I referred several of my friends to them already. When a company takes care of you, you tell people.

    The program helped me learn how to budget because I had a certain amount that I had to pay at the end of the month and at the beginning of the month. They ended up having to call me and asking me if I could move one up. I said, "Sure." "So, can you add $200?" I said, "Yes." So, we put that at the first of the month. I had to budget to make sure that I had enough to pay it, and I never missed a payment. When I was done with my program, they asked me if I would share my thing and I said, "You know what? Give me a little while to swallow that. Because now, what will happen is that they'll know who I am and how I got there. And I don't know if I wanna share that."

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    StaffBillingHonesty & Transparency

    Reviewed Oct. 13, 2024

    They was very helpful and curious. They went through my bills and set me goal to get out of debt. Very honest. They even explain how it works. They answer all my questions. I would recommend it my friends and family. The payment is really nice and I working to my goal.

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    Staff

    Reviewed Oct. 13, 2024

    Jillian was great! She explained everything perfectly and made sure I understood exactly what we were doing and gave me the best option for what I NEEDED. As a representative for National Debt Relief, she made it easy for me and made me feel confident in the whole process! She's a star! Thank you soooo much and OF COURSE I would recommend National Debt Relief to all friends in need of this service!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 13, 2024

    Awesome experience! Stephan was so patient and clear about this entire program. Explained things to me so I easily understood. Anytime I asked him a question it was answered clearly and never impatient with my questions. I also called back shortly after we hung up to clarify something I had thought about and was shocked how quickly he called me back. Anyone wanting to use NDR will not regret their decision! Amazing amazing amazing!!

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    Staff

    Reviewed Oct. 13, 2024

    I was able to get the help and answer all my questions. They were able to walked me through the process towards my financial and the future wise. At first I was scared because I felt alone but they explained the reason why I was stuck in this cycle and burning my money with fees over fees; living check to checks. I would definitely recommend you guys if y'all need help with expenses.

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    Staff

    Reviewed Oct. 13, 2024

    Thanks so much! I feel so much more free and like I will actually be ok! I am a newly single mom and have not been receiving child support. I have been getting further and further under and this helps me feel like I can keep my children and I succeed.

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    Staff

    Reviewed Oct. 13, 2024

    My representative was extremely helpful and knowledgeable. He answered my questions and really reassured me this program could really help me. This was a hard decision to make and he really put me at ease. I will have to see how this works, because I just started the program. I am hopeful.

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    Reviewed Oct. 13, 2024

    It was a great experience. National Debt Relief was on top of everything. The enrollment was smooth and straightforward. I've been recommending NDR to family and friends.

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    Customer ServiceBilling

    Reviewed Oct. 13, 2024

    I have a lot of debts before, and I went to National Debt Relief for their consolidation program. Service was okay. There was not a lot of paperwork, and customer service was good. I've been doing all my payments and they been always calling me for any problems or to make a deal with the companies to pay less. My experience was good.

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    Customer ServiceRefunds & PayoutsStaffBillingTimeliness

    Reviewed Oct. 13, 2024

    I called National Debt Relief and they set me up that same day when I called. Their rep talked to me, and then he looked over my credit report and then said, "Okay. This is what you have in debt. This is what your monthly payment will be." He set up everything right away that first day. We set up my bank account, they took the payment out every month, and I had no problem with them. There was a few where they took out when I already had given them money to pay off the debt because I gave them extra. I retired and I had some extra money. They reimbursed me. So, everything was great.

    Customer support was good. Every time I called or they called me, everything went fine. I have never had a bad experience. Everybody I talked to was great. When I was under them, I didn't have to worry about credit card debt. They took care of every credit people that I owed. I didn't have to deal with it. Plus, when they took me to court, they hired a lawyer and I didn't have to do anything and they took care of everything. After I signed up, I never had to worry about anything.

    The biggest experience I had that was great was when I first got several papers to go to court from a creditor. They set me up with a lawyer. She was great. They took care of it. I didn't even have to go to court. I had to do it twice and, both times, they took care of it. If you're in debt, work with them because they do a great job. If any of my family members were in debt, I would recommend them highly.

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    Sales & MarketingStaff

    Reviewed Oct. 13, 2024

    I had seen National Debt Relief advertised on television and for some reason, I thought it was backed by the government somehow. I got into a debt resolution program and the reps were always sweet and explained things when I had a question. It was a great relief in the end. I thought it was gonna be a lot longer than it was and I was surprised when it was over with because NDR gave me a credit in the bank for me overspending. I go month to month thinking how many more months and I was thinking it was next year. I was surprised and happy when I was through. It was awesome.

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    Customer ServicePriceStaff

    Reviewed Oct. 13, 2024

    My friend told me about National Debt Relief and I called them up. I was in debt about $83,000 and they completely got me out of debt. It took about three and a half years but that was a lot. I let them deduct every month out of my checking account and I got a letter from them that said I was paid in full. They sent me about $812 back saying I overpaid. So, I love them and I tell everybody about them. Every time I had a problem, I called them up and they took care of me.

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    Customer ServiceBillingRates

    Reviewed Oct. 13, 2024

    I was talking to one of my co-workers and National Debt Relief popped up on my Facebook feed. I called them and it sounded a little wonky but someone that I talked to explained everything. He gave me his direct line if I had any questions and I called him back because I was in a lot of credit card debt and it's caught up with the interest payments and all that extra headache.

    During the enrollment process, the gentleman told me what we were looking at for payment and asked if it worked for me. I asked if we could do it in two separate payments and he said, “Absolutely,” and to call them if anything ever comes up and I can't make the payment. They’ll push that payment for the next month. And they did when I called. I paid NDR the extra money I got on top of paying them. The customer support was good. The experience made my life better because I have one less headache and hassle to worry about. Everything was bundled to where it needed to be an easy payment.

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    Refunds & PayoutsBilling

    Reviewed Oct. 13, 2024

    I pay my bills, but when your bills are more than you make and the minimum payments are harder and harder to meet. You just need a lifeline. Helen gave me that! I am so appreciative for her and am anxious to pay my debt at a payment I can manage.

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    Customer ServiceStaffBilling

    Reviewed Oct. 13, 2024

    National Debt educated me on what my debt was and how I could pay the payments. They opened the door for me to start paying off my debt. If you have questions, you just went online and asked them and it was just a simple and easy process. My negotiator was very open to all my questions because I had a lot of questions. I was real leery about the program. But he reassured me. If I had a question because I was unsure of something on my end when I opened up my account thing, everybody always explained themselves really good and have the proper information that I needed to ensure me and that everything was going in the right direction.

    I could have had a million dollars in debt, but National Debt Relief had the proper knowledge of how to walk through without having to feel insecure about getting to the end of your debt. They had a lot of knowledge. They knew what they were able to provide you with to ensure you that, "Hey, this is what's going on," to where people just say, "Hey, you got too much debt," and then close the door. National Debt Relief just had that door wide open and walked you through the whole process. They addressed my concerns immediately. If one couldn't answer it, they got back to me right away. They talked to their supervisor or whoever they needed to talk to and responded immediately.

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    Billing

    Reviewed Oct. 13, 2024

    National Debt Relief worked with the credit card companies to get my debt paid off and they got me onto a monthly payment plan. Once I had that done, it was easier to budget out the normal month-to-month expenses like rent, groceries and the car bill. I was impressed with the accessibility to reach out to the person handling my case. I had a really good service with National Debt Relief. I can breathe easier now and I don't have that debt hanging over my head every month. I can focus on more important things without having the credit card debt looming over my head. Now that I don't have that debt in my life, the stress and anxiety were lessened enormously.

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    Staff

    Reviewed Oct. 13, 2024

    Jordan ** was very professional. Answered all my questions. Let me know every step what we were going to do. How we were going to get through this. Put my mind at ease. I'm hoping everything works out in my favor and I'm hoping I will be debt free soon and get my finances back to where they should be. Build up my savings and have a better life.

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    Customer ServiceBilling

    Reviewed Oct. 12, 2024

    I had almost $60,000 in credit card debt and National Debt Relief offered to negotiate with the credit card companies. As they settled each account, they would send me emails. And I could go to the site and review what is going on. So, it was a good experience.

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    StaffRates

    Reviewed Oct. 12, 2024

    “I recently signed up for debt credit relief, and the agent I worked with was exceptional! She were knowledgeable, patient, and made the entire process clear and stress-free. Mrs. ** professionalism and understanding of my situation really stood out. I would absolutely rate them 10/10 and recommend them to anyone seeking financial assistance.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 12, 2024

    We saw the ads on TV, and we inquired about National Debt Relief and got direct calls to them to find out what we needed to do on our part if we would be accepted for the program. I had a great experience with them. Very professional people.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2024

    You should call National Debt Relief's if you want to get out of debt. They helped me get out of debt. Their program solved the problem. I was able to sign everything online and do that online. I appreciated that. I'm glad they were there.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2024

    National Debt Relief got the job done. When I put my information online, I got a call and NDR asked me for a list of all the lenders. At the time, the minimum was $20,000 in debt. It was cordial. Also, the reps were very responsive.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2024

    I just called to get info about debt consolidation and Candice was my representative and she was easy to talk to and answered all of my questions and ended up signing up and now I feel a weight that has been lifted off my shoulders and am looking forward to being debt free in about 27 months.

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    TechStaffTransparency

    Reviewed Oct. 12, 2024

    I would like to express my sincere appreciation for Adam ** exceptional support throughout the entire process, from my initial inquiry to the signing of the contract. He ensured that we were well-informed at every step, providing thorough explanations and addressing all of our questions, ensuring a smooth transition into the program.

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    BillingHonesty & Transparency

    Reviewed Oct. 12, 2024

    I want to say I appreciate this program. I worked with Chris ** who was honest upfront and explained the program completely and thoroughly. Thank you very much. The anxiety that I have had for the past year has now been relieved because of this program. I feel like I will be whole again. I am not bound to this exhausting process of making sure that every bill is paid on time. It has been such a relief. It was almost as though I was lifted to a higher level after my conversation with Chris **. Once again all I can say is thank you.

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    Staff

    Reviewed Oct. 12, 2024

    I would definitely recommend! Brian ** is amazing. Very helpful, polite and educated me a lot on consolidating my debt. He was very clear about everything and so easy to talk to. 5 stars for him hands down! Great experience so far. I look forward to working with this company and Brian to get out of debt.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2024

    Great person who knows how to explain everything right. I understood everything right. Didn’t get confused at. I would recommend him to anyone that needs help and doesn’t understand. He is the right person for the job for those who confused like a I was . He needs raise and vacation for best customer service. Thanks.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2024

    My customer experience was excellent because Jennifer was knowledgeable, helpful, understanding, and patient. She was able to explain the process National Debt Relief uses, put my concerns at ease, and give me all the information I needed to move forward. I feel confident that calling National Debt Relief was a good decision. Thank you!

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    Reviewed Oct. 12, 2024

    Right when I believed all was lost and I had zero options of getting my life back or even having a future I contacted NDR and they gave me my hope back to be able to have confidence in myself as the head of the household. I could never thank Frank ** enough.

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    Staff

    Reviewed Oct. 12, 2024

    I would highly recommend to a friend or family! I spoke with Tashana and she was amazing! She was so helpful from start to finish. I was unsure about asking for the help but by the time I was done I knew I made the right decision! She was so easy to talk to. She explained everything perfectly.

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    Staff

    Reviewed Oct. 12, 2024

    I had been hearing a lot of stuff about NDR. I checked into it and I found out that they were good and reliable. They also kept in touch with me and I felt like I was talking to people and not machines. They've consolidated my debt that I had, got in touch with the creditors and got my balance lowered so it was easier to pay. The enrollment process was easy. They walked me through it when I first enrolled. All the representatives that I talked to were very kind and understanding and helped me the best with what I was asking for.

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    Customer Service

    Reviewed Oct. 12, 2024

    I did a consolidation thru National Debt Relief and the enrollment process was pretty easy. It took an hour and their customer service was great. It was easy for me to talk to them. I finished the program about four months ago and if somebody would talk to me about it, I would advise them to go with National Debt Relief. They're really good.

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    Punctuality & SpeedBillingRates

    Reviewed Oct. 12, 2024

    I wanted to get assistance with credit card lenders that had outrageous interest rates. I felt like I was drowning because I would pay but never saw a dent. David explained the program and how it worked and I was on my way. I can't wait to be debt free from them.

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    Customer ServiceTechStaff

    Reviewed Oct. 12, 2024

    I just did my contract yesterday but Brian was so helpful! He made everything very clear and easy to understand. Very patient and kind! Though the program has completely started yet I feel like I made a really great decision! I’m just impressed with the customer service I received and nonjudgement!

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    TechStaffTransparency

    Reviewed Oct. 11, 2024

    My service provider spent time addressing the facts. After informing him of severe adversity that occurred over 12 years ago, I was able to explain the opportunity. He understood that my financial portfolio was being determined by external factors instead of my choice. Once we completed fact validations and checks, we reviewed all the laws pertaining to GRA. We also thoroughly reviewed a “new member” package as my guideline. I really appreciated the opportunity to fact check the timeline and fact check which of the 2 options suited my lifestyle best.

    It is very instrumental to get an agent who understands your timeline and completes fact checking in order to set yourself up for attainable and realistic results. In fact, we spoke quite some time long before any choice was made to move forward. Naturally, when a choice was made. I decided to communicate with the agent that listened and fact checked all the details prior to signing any documents. This agent invested the time to allow me to make the commitment. This agent was transparent. I am confident in my ownership with addressing my severe financial debt with NDR because the second time around connecting with this agent provided the platform for me to do so.

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    Staff

    Reviewed Oct. 11, 2024

    The easiest and comforting way to get out of debt. Cedric was the most understandable customer agent and took his time to explain the program and make sure I was sure and confident of what I was signing for. I am very pleased with the whole program and the help I’m getting to take care of my debt

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    Staff

    Reviewed Oct. 11, 2024

    Our rep was well trained and alert to all of our needs. We feel positive that this was the best thing we could do, at this point. Even though we are in a disadvantage with creditors now, we are sure things will start looking better within a few months. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2024

    Phenomenal and descriptive. Answered all of my questions precisely and granted me a great amount of knowledge. I’m grateful for this and the awesome team to help me, I’m going to use this opportunity as a boost to financial freedom! I cannot wait to see what prospects the future holds and I’m truly looking forward to greatness. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2024

    The employee who helped me sign up for NDR put my mind at ease and made the process super simple and easy. The way we explained everything made me realize how great of a program this will be for us. He made the process go by quickly while also made me sure every question I had was answered.

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    Staff

    Reviewed Oct. 11, 2024

    Kevin was extremely kind and helpful during the process of completing my application. He made me feel better about my decision and answered all my questions. I am looking forward to my first deposit and getting the process started. I might actually be able to get some time away and relax. Thank You.

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    Staff

    Reviewed Oct. 11, 2024

    This is the best thing I ever did. It was easy to set up, the representatives were very kind and knowledgeable, explained everything in a language you could understand. It has taken a weight off my shoulders. I have recommend the program to a few friends already and will go on recommending it.

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    Staff

    Reviewed Oct. 11, 2024

    The person I spoke to was very professional and it's very direct. You bet everything he needed to do and is very polite and understanding. He discussed everything that need to be discussed. This is all new to me. Hope I'm doing the right thing. Just trying to clean my credit.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2024

    Reynaldo was so patient, supportive, and understanding as he listened to me and helped me through this process step-by-step. He addressed all my concerns and made sure I knew all my options before choosing the one that worked best for me. At the end of the first phone call, I knew I had chosen the right organization to help me get my finances back in order.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2024

    I was hesitant to call. I was afraid of being judged. Nothing could have been farther from the truth. Angelica was knowledge, professional and pleasant. I could tell that she truly cared about my situation and wanted to assist me in any way she could. She was patient and gave me the opportunity to ask whatever questions I had. I highly recommend National Debt Relief.

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    Customer ServiceStaff

    Reviewed Oct. 10, 2024

    I recently had the pleasure of speaking with Keith from National Debt Relief, and I must say the customer service was excellent. As a Deaf person, I appreciated how patient, understanding, and helpful Keith was throughout our conversation. He took the time to thoroughly explain the legal process and all the details of the program, making sure I felt comfortable and informed! Thanks to his support, I’m now enrolled in the program, and I’m hopeful that this will be the first step toward becoming debt free!

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    TechStaff

    Reviewed Oct. 10, 2024

    The representative was thorough in explaining the program and go through the contract. The interaction was really helpful. The process was smooth and took within 30 minutes to go over all the details. The representative Paul went over all my debt and financial situation and provided the right option. This has been very fruitful experience so far.

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    Customer ServiceStaffBilling

    Reviewed Oct. 10, 2024

    Today I joined National Debt Relief. A lady, Janet ** helped me get in your program with one phone call and only had to speak to one person. Excellent customer service. She went out of her way to explain everything. I had a great experience. Janet and National Debt Relief have saved me. That’s the way to describe it. I’m so thankful NDR can help me with my creditors. I highly recommend these services to anyone who is drowning in debt. They will help you get a payment you can afford. I had over 12,000. In debt. My payment monthly will be $275.00 a month. How can you beat that? Unbelievable right? Well it’s the truth. I’ve got one more creditor to submit. And that will help me a lot. I can’t say enough nice things about my experience. Thank you very much, Janet and National Debt Relief. Sherry

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    Staff

    Reviewed Oct. 10, 2024

    The day before I heard about this program, I was stressed and struggling with all my debt. Paying off my debt was in my mind 24/7. Ever since I found out about this program there was weight off my shoulders immediately. Niha ** was the biggest help and made me feel welcomed! I can sleep peacefully at night knowing I will be able to pay off all my debts! I would recommend this program to anyone in need of it!

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    Staff

    Reviewed Oct. 10, 2024

    Jeff was the greatest. He was kind, patient, understanding, and above all, a decent human being. He took the time to walk me through everything, was patient with my questions and answered everything that I needed help understanding. Wonderful job and I can’t thank Jeff enough. I am excited to get my financial freedom back.

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    PriceStaffHonesty & Transparency

    Reviewed Oct. 10, 2024

    We went into this with very little knowledge and understanding of how it would work but our agent took the time to thoroughly answer all our questions in very easy to understand terms. We also liked how upfront they were about all the costs and no hidden fees! They were able to work with us on our monthly fees to make it affordable for us while still paying down our debt.

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    Customer ServicePriceStaff

    Reviewed Oct. 10, 2024

    I’ve been under stress with owning money to my creditors. I’ve never been in this position before but with the increased in costs today it has been really hard for me. When I got an email from Debt Relief I called and spoke to a wonderful man name Joe. Since letting him take care of me I have less stress. Thank You.

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    Staff

    Reviewed Oct. 10, 2024

    They gave me peace of mind and helped me to understand. What I have to do Gave me comfort. The lady was very nice and understanding. She was so helpful in so many ways. She didn't know how I was living with all my diet and was glad she ease my mind. I'm so grateful for all her help and will talk to her on Sunday.

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    Customer ServiceStaffResolution

    Reviewed Oct. 10, 2024

    They are very caring and helpful. Whenever I have a situation they help explaining my situation and how they can resolve the problem. This company you can rely on when you have a lot of debt and it very convenient to me and helpful. I won't not trade National Debt Relief for no other company. They are on top of the market to go out the way to understand and help and try to resolve the solution.

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    Contract & Terms

    Reviewed Oct. 10, 2024

    I am immediately contacted by NDR when they reach a settlement for me on a particular debt I owe and they get knock down to 40% or more. They ensure that I am aware and that I agree to the final agreement before they accept. I would gladly promote this service to any of my friends who are underwater with debt.

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    Customer ServiceStaff

    Reviewed Oct. 10, 2024

    I was in need of HELP! National Debt Relief came to my attention. I really can’t recall how, it may have been through social media, I’m so glad I researched and decided to call. The counsel I got from the first call answered to my current situation have been incredibly positive, supportive and encouraging! The process was explained clearly and I was able to get control of my finances in a manageable way. Thanks NDR team!

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    Staff

    Reviewed Oct. 10, 2024

    The rep was very easy to understand and explained clearly my positive results from utilizing the service. The settlement offers were exactly what I needed, as I'm striving to get my credit back to where it needs to be. I give the rep top scores across the board. All 5s!

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    Staff

    Reviewed Oct. 10, 2024

    Tiffany was the person who helped me through my application and she was very fun and informative about the process. She put my mind at ease about how everything worked and what timeline/budget I should expect moving forward. I'm very hopeful now about being able to be debt free soon!

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    Staff

    Reviewed Oct. 9, 2024

    Patient agent. Very kind and helpful with my questions. Couldn't have asked for better. Thanks! This was a big decision for me and afterwards I felt like a burden had been lifted. I had been losing sleep from worry! Being an older widow I had been taking care of others to the point I let myself get over extended.. Wonderful program saved me!

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    Staff

    Reviewed Oct. 9, 2024

    Isaiah was very thorough with explaining the process of consolidating my debt. He found the perfect program for me and continued making sure I was understanding what we were doing. I would highly recommend not only this program but also Isiah. I had a great experience with the National Debt Relief.

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    Staff

    Reviewed Oct. 9, 2024

    Chase was so kind and helpful and really calmed my nerves throughout the experience! I was so nervous until I spoke to Chase. I am looking forward to this experience and looking to have some financial freedom. Thank you so much.

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    Reviewed Oct. 9, 2024

    I had a very positive discussion with Matt **, he gave me the information that made make the right decision to become a member of NDR. I look forward to this exciting time in life that will I'm sure result in nothing but positive outcomes. Your company has made me appreciate and realize that there can be positive outcomes in life. Thank you for this opportunity, and again I look forward to your assistance.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2024

    William was excellent in his elaboration, communication and understanding of how best to explain the process. He was also friendly and very knowledgeable. He made my decision feel better and less stressful. If I didn’t understand something, he made it easier for me. I recommend NDR to anyone going through a tough financial time.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Oct. 9, 2024

    Great experience and quick turnaround. Would definitely recommend. They took the time to hear my story and recommend the best plan which lead to a 50% reduction in my payments. I can breathe again and get back on track! If you're struggling and need to breath again, give them a call now.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2024

    My experience on the phone yesterday was so nice and very helpful. Karen was awesome. She didn’t mind all my questions & she took her time to make sure I was comfortable and understood everything. Sometimes I get overwhelmed and she didn’t try to rush me. She answered all my questions.

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    Refunds & PayoutsStaffBilling

    Reviewed Oct. 8, 2024

    First of all my daughter recommended that I get in touch with the National Debt Relief Program. She had gone through the process to get rid of her credit card debt. My experience today was my first time using National Debt Relief. The representative that I talked to was informative, very helpful and had me set up in less than 45 minutes. I am very thankful that I contacted them to get out from under my credit card debts. It has been a struggle each month for me to pay my credit card bills. Again I am grateful that my daughter suggested that I contact the National Debt Relief program.

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    Customer ServiceOnline & AppStaff

    Reviewed Oct. 8, 2024

    He was polite, answered all my questions, was very detailed about everything, was very patient with me on how to do everything on my phone. I was very comfortable dealing with him. He made sure I understood everything he was explaining to me. He was very professional. Thank you very much.

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    StaffSales Tactics

    Reviewed Oct. 8, 2024

    I was having a lot of anxiety and sleepless nights over my debt. No matter what I did or tried to do I could not get ahead of it. I decided to reach out to NDR and got the pleasure to have Anthony as my contact. He was very professional, very clear and was not a pushy rep. Many times you try to do this and the companies make the stress worse. He allowed me time to think, answered all my questions and provided good solutions.

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    Staff

    Reviewed Oct. 8, 2024

    Not many have the endurance to guide and direct through the application. My help, Nick, had his hands full. Watchful and very patiently he got me through the application with results. Couldn't have done it without him. Thank you again, Nick. When you are faced with difficult times, money matters, it's good to know the needed help is not far away.

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    Staff

    Reviewed Oct. 8, 2024

    Tiffany did a good job, I just started the process but I am very hopeful I will get control of my debt! Thank you for helping. Thank you again, thank you. I did not know how I would get out of this debt. I plan to change and stop spending money on things I do not need. I just care about me and my dogs and the house we live in. Thanks again to Tiffany, the person that helped.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2024

    The representative Adam I spoke to explained everything clearly and precisely…. Answered all questions and was very patient… He offered his information and told me to call him if I had more questions to ask. Never had that done before. I’m so thankful I had hootenanny him when I called. Thank you so much Adam.

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    Staff

    Reviewed Oct. 7, 2024

    My experience with Sarah ** was very positive. She was very respectful and patient with me and made me feel assured that I am in good hands. She walked me through the application process and explained in detail how things would progress after my application was approved. She did an excellent job and I feel there is a light at the end of the tunnel.

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    Staff

    Reviewed Oct. 7, 2024

    The last person I spoke to on 10/7 was amazing. She was unbelievable, understanding and went above and beyond to help me and not make me feel horrible about my situation. She needs a raise. She was the best person you could have working for you….

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    Staff

    Reviewed Oct. 7, 2024

    I Couldn't have had a better experience. Very clear and informative staff. Patient with all my questions and eager to help me find solutions to my debt. I appreciate them walking me through the application process as well. Thank you! I'm looking forward to becoming debt free and putting in the work.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 7, 2024

    My experience was phenomenal as help provided from Debt Specialist Samantha ** was truly above and beyond as she explained everything thoroughly and professionally. Not only was Samantha transparent about all information, she answered all of my questions and concerns with tactful consideration as she actually cared about me. I knew I was in good hands just from the beginning of my conversation with her, as I was very hesitant never doing anything like this before. I am now on my way to becoming debt free because of the help I was provided today and would definitely recommend National Debt Relief. The world needs more people like Samantha, give her a raise and put her to train others as she really set the standard today for what true customer service is all about.

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    Sales & MarketingStaff

    Reviewed Oct. 7, 2024

    They were very helpful in helping me with my situation. It was very easy to understand and follow. I would recommend it to anyone who is in a tight situation. I thought the first time I heard about it that it might be a scam. But Oscar was very helpful and informative.

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2024

    David ** was great at explaining things and going step by step with me throughout the entire process. I know what I’ll be getting myself into by joining NDR. It will be much faster for me to pay off my debt and also help me to reach some of my goals faster as well. Credit can always be built back up quickly. Overall experience was great.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2024

    Nicole ** was very polite and professional in her presentation to me. I applied online and she called me in a short time. She very very clear with and explaining everything so I could understand just what was about to happen. This process has already relieved some of my stress.

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    Staff

    Reviewed Oct. 7, 2024

    Eric ** was great! He explained everything in detail and got me set up efficiently to get my debt taken care of!!! I would recommend NDR to anyone. They are so very helpful and make you feel at ease!!!! I’ll definitely refer anyone that needs debt forgiveness to Eric! Thank you. Thank you. Thank you.

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    Staff

    Reviewed Oct. 7, 2024

    Zach helped me get started and was a huge help to me. I’m already feeling a weight off of my shoulders that I was struggling to carry. I wasn’t sure how I would ever be able to dig my way out of my situation, now I have hope. I am very grateful for National Debt Relief’s help in getting started in moving forward.

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    Staff

    Reviewed Oct. 7, 2024

    Karriem was exceptional and compassionate to my situation. He took care of us and made us feel like we truly mattered to him. I truly appreciate that he took the time to find a plan that worked for us and would relieve some of the stress on our family. Thank you so much for the help and getting us on the right track.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 7, 2024

    Oz was quick to help me with my debt and got me an affordable price to pay each month so I can be debt free in 3 years!! So grateful. He was very kind and personal and didn’t make me feel bad for having quite a bit of debt which was nice because I originally had anxiety when calling and by the end of it I had an awesome solution! They also helped cut my debt down a nice chunk which is appreciated deeply.

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    Staff

    Reviewed Oct. 7, 2024

    We've been drowning in debt and just lost on what we could do to finally get back on track. All we needed was for someone to give us a chance, and they did. Marquis was amazing in describing in detail how everything worked and a clear guideline to the future we want. I can't recommend this company enough, it's a chance we didn't realize we had.

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    Staff

    Reviewed Oct. 7, 2024

    Denise ** was very professional and accurate with all her information. She was excellent explaining to me. I’m really hoping that this program will work out for me. Wish me luck! I was very much scared in the beginning but, Denise assured me. That this program will work! Thank you Denise.

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    StaffBilling

    Reviewed Oct. 6, 2024

    Jason ** went above and beyond to help us out!! He explained everything in detail. He was kind and considerate.. He is the best!! Your program is top of the line. We were struggling to make the monthly minimum payments. The economy is not helping.

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    Staff

    Reviewed Oct. 6, 2024

    My rep was very knowledgeable and very detailed with the information. Barely had to ask questions. I had no problem with agreeing with the terms he had recommended me. I was very skeptical on trying to do this. But with the information that was given to me, I had no issues.

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    StaffBilling

    Reviewed Oct. 6, 2024

    Spoken to Marcos today about my credit card debt. My apologize if I'm spelling his name wrong. He was really helpful, walk me through all the process and set up for me. I really appreciate his time and efforts. I hope I can get out of debt and get back on feet. Recommended for other like me want to get your debt out of the way.

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    Staff

    Reviewed Oct. 6, 2024

    National Debt Relief was very helpful and Robin was extremely supportive and kind and guided me through everything. I feel confident and relieved to have enrolled in the debt relief program. The time it will take to become debt free seems very reasonable and attainable. I’m excited to be able to get started. I like the dashboard and all the information it gives you on your savings account. It all is easy to understand.

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    Staff

    Reviewed Oct. 6, 2024

    Corey was extremely good at answering questions and explaining the program. I appreciated his thoughtfulness and professionalism. He was knowledgeable, kind and patient answering my questions. Corey made this terrible situation that I got myself in more bearable through your company and this program. Thank you for relieving my stress and helping me get financially back on my feet!

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    StaffHonesty & Transparency

    Reviewed Oct. 6, 2024

    Robert ** was absolutely charismatic and knowledgeable, he was able to help me through the process and provide quality answers to my questions. His fun easy going personality helped me feel at ease, and his honest advice this was tremendously helpful. I only hope that I have been able to describe the share aptitude and excellence shown by Rob.

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    Staff

    Reviewed Oct. 6, 2024

    Kareem was super helpful, patient, non-judgmental, and knowledgeable. He held our hand through the entire process, even the signing of documents so we did it correctly. We truly enjoyed working with him to get this process started. Thank you for the support. We would recommend National Debt Relief to anyone struggling to make ends meet when negative life circumstances get in the way.

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    StaffHonesty & Transparency

    Reviewed Oct. 6, 2024

    I have spoken to 2 different service reps on 2 different occasions and I can honestly say they are able to clearly understand how difficult this process can be for your average person. Both times these reps were caring, understanding and genuinely cared about my questions and peace of mind.

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Oct. 5, 2024

    I was nervous to follow through with this process but the customer service that I was given and the knowledge of the program by the customer service representative put me at ease. The customer representative helped me and went above and beyond to help me. Thank you and I appreciate all your help. I can’t wait to see me debt free.

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 5, 2024

    Great customer service. They explained everything to you. Answered questions I had. Didn’t take long to get started. They were very helpful and upfront with me on how things were going to work. Can’t wait to see how everything goes from here. The monthly payment for in my price range.

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    Staff

    Reviewed Oct. 5, 2024

    Awesome. AJ ** was great and made me feel comfortable about my situation. I look forward to using your services. I know this will help me gain financial freedom. Aj made me feel comfortable and not embarrassed. He walked me through the process and answered all my questions and made sure I knew what was going to happen and gave me a timeline.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2024

    Yeral was very informative and assisted with everything I needed. Helped walk me through everything at the end. Good conversationalist as well. I didn’t have any issues during the call. Great customer service.

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    Customer ServiceStaffTimeliness

    Reviewed Oct. 5, 2024

    My experience was great. Timi ** explained to me how everything works. She spoke well. Was very helpful to me. When we got disconnected she recommended someone else to give me a call back to finish up my application. She also called me back the next day to apologize about her losing internet service. She made sure I understood everything and asked me if I had any more questions about my situation.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2024

    I was at my wits' end trying to figure out how I was going to be able to survive my debt, so I googled and found my answers. I researched all of the debt solutions companies but National Debt Relief answered everything I needed to know about what could be available to me, so I called them and it was the best phone call I could have made. Thank you for Frank ** for helping me.

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    Staff

    Reviewed Oct. 5, 2024

    Assist me with debt consolidation. Mr. ** showed me the breakdown of what I owe now and what it would be if get into the program. He answered all my questions and he made me feel like I will be stress free if I got into the program. He gave me numbers in case I have more questions. I recommend Mr. Charles ** to walk you this program. He is an awesome, calm and knowledgeable person.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2024

    I have spoken to several Debt Relief representatives and they have been incredibly easy to work with every single time. I have called more than once in a day and they are able to address each issue no matter what. I compliment them on their customer service and their timeliness. Their reps are a credit to the organization. I cannot thank them enough for all of their help! If you want reliable and easy help, National Debt Relief is the best choice!

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    Customer ServiceTechStaff

    Reviewed Oct. 5, 2024

    An hour long phone call to change my life! Ray was experienced, knowledgeable, and patient. Only issue I had was phone quality, at times it was difficult to hear, perhaps speaker phone. We went through the documents together before I signed, and he explained the parameters of the contract thoroughly.

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    Customer ServiceStaffBilling

    Reviewed Oct. 5, 2024

    While talking with Crystal on the phone, she made me feel very comfortable about my payment plan and etc. She explained things to me that made sense, if I had any questions she answered them. She was very knowledgeable in everything and I appreciate everything that she has done for me

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    Customer ServiceStaffBilling

    Reviewed Oct. 5, 2024

    Fantastic customer service. Looked at my Situation & talked me thru the options. Very friendly & helpful. Answered all my questions. Even Provided helpful information that I had not thought of. Stress Relief achieved! Would recommend to anyone in need of help or over their head with Credit card debt. They go by the book thru the whole process. Took a while to do. But very Patient & understanding the whole time. Hope to provide another review when everything is done & over. Thanks guys.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2024

    Mr. **: couldn’t have been more helpful. He walked me thru every step with the patience of Job. He stopped when I had questions and explained it till I understood. Sometimes it took more than one time. He never got rude or inappropriate. Each section was carefully explained. I never left a section confused. I always felt like I was in good hands. He genuinely care if I was satisfied with the way he explained everything. He gave me good advice for when I leave the program. Truly would like to thank the whole team, with whom I am looking forward to working with. Connie **

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    PriceLoan Process

    Reviewed Oct. 4, 2024

    I really needed to combine two loans I had into one. I really want to get ahold of my finances. After some unfortunate events and family funerals, costly trips. Being a single mom I had no choice but to take loans. National Debt program has assured me we can come to a settlement with those loans & I'm very excited.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2024

    Jasmine ** was very professional in assisting me with a fresh start and providing me with tools to prepare my journey in financial goals as well as stress relief regarding debt, thank you, excellent quality customer service. I am hoping this program will help me get back on solid ground and improve my financial outlook for the future.

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    Staff

    Reviewed Oct. 4, 2024

    Lamar ** is a great representative for National Debt. He was able to go over the plan with us and he answered all our questions we had concerns with. We look forward to working with Lamar on our plan. We will definitely tell our family and friends about The National Debt program

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    Staff

    Reviewed Oct. 4, 2024

    So far I am very pleased with the person who worked with me on my debt relief. Mr. Thomas **. He was very patient and courteous with me and explained the process to me step by step and guided me to fill out all the forms after reading them to me

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    Staff

    Reviewed Oct. 4, 2024

    Did a wonderful job. Explained everything clearly the thoroughly and got my account set up expeditiously. Would highly recommend National Debt Relief and Kesper. Definitely come to them for getting your finances and life on track. I also was made to feel very at ease which helped tremendously. Thanks to Kesper for all his assistance.

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2024

    I was just surprised to see how fast and easy things went. I am glad to be able to get out from under the pressure. Thanks for everything. I feel good about this. Lots of stress has been lifted. So the specialist explained very well and gave me all the info I needed. Hat's off to him

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    Customer ServiceStaff

    Reviewed Oct. 4, 2024

    Mr JP ** was excellent to work with. He was able to answer my questions and patient with me. He gave me the time I needed to think things over and returned all of my calls in a timely matter. Just getting started but I'm confident things will go well.

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    StaffTransparency

    Reviewed Oct. 4, 2024

    I was a bit skeptical at first but by talking to my specialist, he was very patient and knowledgeable in all areas of the business. By the end of his explanation to my questions and concerns, I signed up and at this point, I’m very pleased. Well done sir and thank you.

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    StaffBilling

    Reviewed Oct. 4, 2024

    I just joined the team two days ago. And I am glad I did. Marco is the best. He is truly a people person. Marco was able to go through everything page by page to make sure I understand what I was getting into. He also made me aware once I get my hospital bill I could add it on my debt sheet.

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    Punctuality & SpeedTransparency

    Reviewed Oct. 4, 2024

    Great service and everything seems to be working out slowly but am positive. I look forward to the final update and finish the program. So far everything seems to be working out and can’t wait to have my freedom. Very receptive and information and plan is set. I look forward to seeing how and what the future holds.

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    Staff

    Reviewed Oct. 4, 2024

    Alex ** was, patient, courteous and professional. He was quite knowledgeable of the process, and very helpful in providing alternatives that would be helpful in meeting our financial needs. He took the time to answer our questions, and provided clarification for those points that required further clarification. I would definitely recommend a friend.

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    Sales & MarketingStaff

    Reviewed Oct. 3, 2024

    My debt agent was incredibly, patient and extremely helpful. I felt she truly was trying to help me. She understood my situation and made me feel comfortable. I never felt as if she was trying to sell me on the program. She is amazing. I am grateful for National Debt Relief. This program will save me a ton of money. It will also help me reduce stress and over time get me out of debt.

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    Staff

    Reviewed Oct. 3, 2024

    This will be my second time with the program and it's helped tremendously and I will and have mentioned the program to other people I know. Times are tough with the economy and it's good to have this program to help you out. There has been a little skepticism from people I've told, but after explaining the realization comes into play and people are like whoa

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    Customer ServiceStaff

    Reviewed Oct. 3, 2024

    We had a great experience with Dean. He was well trained and communicated well what they could help with and what they couldn't. I appreciated this openness. The process was easy and they were very kind. I finished the call with so much peace and a huge sense of relief. Peace of mind is priceless! Thank you NDR.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2024

    Alex was wonderful, patient, caring. I would give him a hundred stars. I'm old with this email stuff and snap pictures thing but he talked me through it. I'm going to tell everyone about Alex. He has put a smile

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    StaffEase of Use

    Reviewed Oct. 3, 2024

    Let’s face it, it’s a stressful time if you’re in a position to need help to consolidate your debt. My person was so wonderful and compassionate and diligent in explaining what to expect and what the next steps would be. I appreciate them making this difficult to navigate process super easy.

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    Staff

    Reviewed Oct. 3, 2024

    I had the pleasure of working with Karin and she explained everything so easily and made me feel so comfortable about this unfortunate financial burden I have had to take on. I feel such a sense of relief after my enrollment today. Thank you so much for all your help, Karin!!

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    Customer ServiceStaffBilling

    Reviewed Oct. 3, 2024

    At my time of need losing income due to surgeries, bills got out of hand and I could not have recovered without National debt relief. If you're in need of financial help it doesn’t hurt to call them to see what your options are. To Tyler who helped me with the process… Steve.

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    Staff

    Reviewed Oct. 3, 2024

    Keenan ** was very thorough and made sure I was familiar with the process and how to successfully get through the program. He was patient and helpful while collecting all of the information that was needed. He was also proactive in collecting the correct versions of documents based on his previous experiences with clients.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2024

    National Debt Relief is a great program! Every representative that helped me while I was completing the initial set-up was friendly, supportive, patient and most of all knowledgeable. I would highly recommend this debt relief program to anyone that is searching for a debt relief program. I had left a debt relief program prior to finding National Debt Relief because I was so disappointed in their customer service. I had almost given up hope of finding help. I was overwhelmed with debt which made me to reach out to try again to find a program that would actually help. National Debt Relief not only helped me with a great program to pay off my debits but their team members were friendly and supportive.

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    Staff

    Reviewed Oct. 3, 2024

    I was impressed with the way the people at National Debt relief helped me get on the road to get my finances in order. The startup was very easy and I had no problem following my advisor on what I needed to do and what they will be doing for me.

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    CoveragePricePunctuality & SpeedBilling

    Reviewed Oct. 3, 2024

    Our experience has been wonderful. This is a fast, easy process. Catherine is great and so easy to talk to. She made everything so easy and answered all my questions. She was so easy to talk to and underwriting was so fast getting us approved. The payments are so affordable and we can start focusing on moving forward debt free. Thank you

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    Staff

    Reviewed Oct. 3, 2024

    When I got in touch with NDR, I wasn't expecting a lot of empathy. After all, a lot of people are in debt these days and folks are having a hard time making ends meet. Jerry was patient, empathetic, and was more than happy to help me when I had a couple of questions. Please get him a raise or something, he's doing great work in helping people out with a kind heart.

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    Staff

    Reviewed Oct. 3, 2024

    Christopher was professional, kind and efficient. He explained everything involved in debt consolidation with his company very succinctly. I felt so relieved after my consultation and resolutions. He answered all of my questions and never made me feel awkward or embarrassed. I would recommend NDR to anyone who needs to tackle medical debt.

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    Customer ServiceBilling

    Reviewed Oct. 3, 2024

    National Debt Relief seemed to have a clear-cut plan on a way to move forward. I found their number online and I called to inquire about their program. They went over some of my financial information and told me how the program was going to go, how long it was going to be, and the different fees that were going to be incurred on my end. Once we got a settlement amount, I agreed to the service and we went from there. Their service was really good and overall, the program was really well.

    They always kept me informed if something else was going on. One time, I changed banks and missed a payment. So, they were right there to call me and let me know before anything bad happened with the person I was paying the debt to. So, they stayed on top of things for me pretty well and kept me up-to-date. I always was never in a point where I was questioning what was going on in the process or in the program. They made me feel comfortable about the situation.

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    Customer ServicePriceStaff

    Reviewed Oct. 2, 2024

    The agent that helped me was extremely polite and patient as I had many questions and he answered every single one politely, patiently and he made me feel more at ease. He treated me very good. I am so glad my bank recommended I call you. The agent is worth his weight in gold and I thank you for helping me

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    Customer ServiceStaff

    Reviewed Oct. 2, 2024

    Kyle ** was such a wonderful and patient counselor. My husband and I were very happy and satisfied with his service. He answered all our questions and we left the interview with lots of knowledge over the program. Please give Kyle a raise!!! I’m glad we called National Debt Relief. We can sleep better at night.

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    Customer ServiceTransparency

    Reviewed Oct. 2, 2024

    National Debt Relief's communication was fine. Updates were fine, too. The quality of service was great. They answered all my questions and concerns. Everything went great for me.

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    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2024

    I really appreciated how everything was explained to me, and how quickly Eric ** answered my questions. It was a very quick process. I’m thankful for a definite timeline to becoming debt free. Thank you National Debt Relief for your help and time. I look forward to being debt free!

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    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2024

    I've had a very professional, knowledgeable, and prompt experience with you guys. Unfortunately I can not provide the requirements to describe my experience any further than what's is in my first sentence, and that is the reason I'm describing myself like this

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    Staff

    Reviewed Oct. 2, 2024

    The representative (Sean **) explained the process in detail with clear and concise language. He was clearly knowledgeable in all of the processes and expectations of the system. After some research and my own pencil and paper calculations I committed to the NDR program. One must fully understand all of the details of the system to avoid excessive expectations. Now let's see what happens.

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    Customer Service

    Reviewed Oct. 2, 2024

    I was going to give 4 stars because there is always room for improvement but when I saw 5 stars was “would recommend to a friend” I had to adjust. Being in debt is stressful and I’m sure I was a bit testy - however - Leonardo tone, attitude nor disposition never changed. As much as I hate being in this position, currently, I’m happy to have made the decision to go with NDR.

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    CoveragePunctuality & SpeedStaff

    Reviewed Oct. 2, 2024

    I happy to have found a plan that fix my financial needs that will allow me to become debt-free in 36 months or less as I'm looking forward to cutting that time down to 18 mo. And building cash on. Thank you Brandon ** for your patience in listening to my financial situation. I was impressed by your kindness and care in late evening. Thanks again!

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    Customer ServiceBilling

    Reviewed Oct. 2, 2024

    We are so glad we called National Debt Relief. Jasmin R. made us feel so comfortable and she walked us through the process seamlessly. We are looking forward to being debt free in the near future. We couldn't be happier with National Debt Relief. We would recommend to program to anyone that has found themselves in debt regarding credit cards. We had medical bills that we had to pay and got behind on our credit.

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    Staff

    Reviewed Oct. 2, 2024

    Adam from NDR helped me out tremendously. He explained the program to me very carefully. He was very polite, respectfully, patient, kind and understanding to my needs. He answers all my questions and made me feel very welcome to the program. Adam thank you so much for everything and being so nice to your new client.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2024

    I was really happy with National Debt Relief. I was about 80,000 in debt and most of the settlements that they made for me were around 40%. There were a couple that were 50% or a bit over that I would have wished they would have been down around 40%, but I understand the way those things go. I was just expecting a little better a couple of times. 40% should be the max and I was a little disappointed when I had to pay more, but it wasn't a problem. Customer service has always been good.

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    Staff

    Reviewed Oct. 2, 2024

    I tried to see if National Debt Relief could help me and they did. The rep was nice. Once she got me through all the process, everything worked out fine, and now, I've paid everything and I'm done. I'm thankful. They did a great job for me and I am very satisfied. If I need to come back, I'll come back.

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    Staff

    Reviewed Oct. 2, 2024

    My mother-in-law used NDR and she recommended it and we used it. We did a debt consolidation plan. It was a really easy process. They were always very helpful and attentive. They communicated very well. They did great.

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    Contract & TermsPriceRefunds & PayoutsBilling

    Reviewed Oct. 2, 2024

    Beware of National Debt Relief – A Costly Mistake. I enrolled with National Debt Relief expecting to receive support in settling and reducing my debt. However, after just three months in their program, accumulating $1,575 in reserve, I was presented with a settlement for my Discover card debt of $13,375. The settlement amount, including fees, came to $12,650.84 – a minimal savings at best.

    The company's agreement stated they would only take 25% of the settlement over 24 months, but instead, they paid Discover $200 and took $1,363 from my reserve account in one go, leaving me with just $9.75. This left me in a position where I could not continue to make payments without adding more money into the account.

    When I reached out to National Debt Relief to express my concerns, I was told that I couldn’t get my money back. If I were to opt out of their program, I would lose the money I’ve already paid and potentially jeopardize the $100/month settlement plan I had established with Discover. This company exploits people at their most vulnerable, taking large fees upfront and putting clients in a position where they must keep paying into the program to avoid a major financial loss. They advised me to stop paying my creditors to "build up reserves" and "demonstrate hardship," but this advice has only caused me further stress and financial strain. I do not recommend National Debt Relief to anyone seeking a fair and trustworthy debt solution.

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    Customer ServiceStaffResolution

    Reviewed Oct. 2, 2024

    It was a good experience, as I am getting help from National Debt Relief for first time. They are nice people and help others to get rid of their debts. I am strongly recommend National Debt Relief if someone going through with bad debt. They are the one only can help people to sort it out their debts. Call them to find out more.

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    Staff

    Reviewed Oct. 2, 2024

    I turned down this program once. Telling me to ignore my lenders was scary, but I accepted this time because the agent reassured me that’s going to work. Without this program I would be struggling for longtime. Circumstances put me in the situation but I will get out and regain my financial freedom.

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    Customer ServiceStaffBilling

    Reviewed Oct. 2, 2024

    Rodney ** was very informative and very professional on our call. I would recommend him to as many of my family and friends. Will global let me know when or if my 2 credit cards have been lowered for settlement. I need someone to let me know the 800 number to call if I need to call Rodney with a question or more information. He gave me his extension number of ** but forgot the 800 number to call.

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    Reviewed Oct. 1, 2024

    I picked National Debt Relief for their debt relief program. The enrollment process went smoothly, and the ongoing support has been good.

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    Staff

    Reviewed Oct. 1, 2024

    My experience with Chris and NDR was amazing. I have been so incredibly stressed out over the last year and I think I can finally sleep at night. I finally have a path that I can achieve and not worry about it constantly. I would recommend anyone to this company.

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    Punctuality & SpeedBilling

    Reviewed Oct. 1, 2024

    There are times when trying to pay your bills becomes very difficult. Leaving you with no money left over to save or anything else. So, Thank God for this National Debt Relief. The process was pretty quick and the lady made me feel comfortable about what I was doing. I hope to be debt free very soon.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2024

    So I got this rep named Gage and he was phenomenal. He talked me through everything, answer all the questions that I had. Gage listened to me fully about my concerns and everything else I had a question about. When I asked if I could deal with him for any further questions he had absolutely no issue. He made me feel a little more confident about using this service. So glad I decided to call and that I got the rep. named Gage.

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    Staff

    Reviewed Oct. 1, 2024

    The agent was very patient and helpful through the process. I greatly appreciate the help and support she provided. She went over every detail with me and answered all my questions that I had. I would highly recommend my friends and family to this business if they need this kind of help.

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    Customer ServiceOnline & AppStaffResolution

    Reviewed Oct. 1, 2024

    I received an excellent service today. Mr Dawis ** was very diligent and took the time to answer all my questions and explain the NDR program's details. We had some difficulties with the phone connection but found a way to resolve it. The NDR Website is very helpful and well-designed.

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    StaffLoan Process

    Reviewed Oct. 1, 2024

    I spoke to Alexander who was extremely kind & lovely to talk w/. He was very knowledgeable on the program & knew his numbers. He explained everything to me & gave me a more accurate picture of my finances, which was eye-opening. He walked me thru the process, every page of the loan documents, all the way to making sure I could get into the portal. I feel relieved & have a better outlook now of where I am financially. A big Thanks to Alexander & NDR for getting me out of a bind.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2024

    I gave National Debt Relief a call to see what they could do. The lady I spoke with was as cordial and understanding as she could be. We were on the phone for an hour. They said it was gonna take four years to complete, and we are done. However, my credit score took such a tremendous hit. I don't know if I'll be able to recover from that.

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    Staff

    Reviewed Oct. 1, 2024

    The respective Oscar was very helpful fully in explaining everything and walking us through the process of this along with great performances and personality he has. He made it seem very friendly and help us get back on the track of debt free. He was also super nice through with every question we had as well.

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    Staff

    Reviewed Oct. 1, 2024

    Jamie from Turbo Debt in Jacksonville was most helpful in explaining the program, the options. While this is her job, she showed empathy towards me and my financial situation. Very professional and yet personable. She took her time to explain in details, would ask me if I had any questions after going over different items. If I had questions, she answered them fully to my satisfaction.

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    Staff

    Reviewed Oct. 1, 2024

    Daniel was absolutely wonderful in helping me get set up and reassuring me throughout the entire process. He was very knowledgeable and had answers to all of the questions I asked. He was also very patient and willing to work with me through each and every account I brought forward. He made the entire process less scary and I appreciate him for that!

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    StaffBilling

    Reviewed Oct. 1, 2024

    William has made me feel like I was not alone. He really put in perspective on how credit card debt is keeping me from reaching my goals. I look forward finishing this program and making a better future for my family. I am overwhelmed by the compassion that William conveyed while talking to me about this program to help better my financial situation.

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    Staff

    Reviewed Oct. 1, 2024

    I was skeptical about this program at first but when Ethan explained it and explained how I could save money and get out of debt I was so excited! Ethan took the time to talk to me and answer any questions I had. Ethan is the best. He is very knowledgeable and very professional.

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    Staff

    Reviewed Oct. 1, 2024

    To have a company to step up and deal with matters in life for you when you have reached exhaustion is truly amazing. The relief of the stress from the body is amazing. This company deserves an award. No more trying to balance everything. NATIONAL DEBT RELIEF IS HERE FOR ALL OF THAT. THIS COMPANY HAS MY RECOMMENDATION 100%.

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    Staff

    Reviewed Oct. 1, 2024

    I would like to give thanks to Daniel ** for helping me. I felt comfortable sharing and opening up about the situation landing me in this horrible situation. My goal is to pay this debt off under 2 years. The quicker I paid this debt. The quicker I can disconnect from the memory that put me in a bind financially. My goal is to get my credit score back to 800+, this higher than it was first time it reached 800. Thank you so much

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    Reviewed Oct. 1, 2024

    I sought National Debt Relief’s services because of my debt. I'm over with the program and the quality of service was fine.

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    StaffRates

    Reviewed Oct. 1, 2024

    My experience and conversation with Adam ** as regards to assisting me with my need was great. He is very knowledgeable, passionate and patient with helping me to achieving my goals. I will recommend National Debt Relief to anyone that is interested in getting out of their debt. The program is filled with a lot of packages that will help you with your financial skills.

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    StaffBilling

    Reviewed Oct. 1, 2024

    I received a feeling of relief. I thank God for Samantha the person that I spoke with. She was very pleasure. I appreciate her rapid help. My cousin recommended me to debt relief. The low payment will ready help me so much. This gives me a peace of mind. Thank you.

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    TechStaffBilling

    Reviewed Oct. 1, 2024

    Doglas ** from your company did today my debt release. He was very helpful and have acknowledged of the program, in which I sign today the contract to lower my 4 credit cards. My wife is senior, the same as me, he took time to explain the program to us! Is an asset to your company. Thanks to him we feel free and relax tonight! Very patient!

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    StaffBilling

    Reviewed Sept. 30, 2024

    It was very good information and the that help me to understand what I need to know. He also was very helpful to because I didn't know anything about how to do it. I glad that I listen to myself to get help. I think I will understand it more more as well get my first payment done. Thanks everyone that will be helping out.

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    StaffBilling

    Reviewed Sept. 30, 2024

    Mr. **. Is an asset to your company, he was patient, polite and understanding of my shortcomings (taking longer) than I normally take in finding my financial information. Mr. ** was thorough in explaining the process, procedures and my responsibility not to mention managing your financial affairs classes offered. I will tell my family and friends about National Debt Relief program. Also, a weight was lifted off my chest after getting enrollment into the program and knowing that I have a biweekly payment amount that I can afford. Thank you Mr. ** and National Debt Relief.

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    Staff

    Reviewed Sept. 30, 2024

    When talking with Alma **, she was very friendly and patient. She answered all of my questions thoroughly and without hesitation. She understood my concerns and helped me through the enrollment process. Then she explained the steps of what was going to happen within the next few weeks. She made my experience less stressful, than it could've been. Alma ** is an asset to your service.

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    Staff

    Reviewed Sept. 30, 2024

    I still cannot believe how easy this process has been. I should have done this sooner. Everyone I have dealt with in your company has been so helpful and understanding of my situation. Thank you so much. I will let my family members and friends know how much we appreciate the staff we have spoken with in your company.

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    Staff

    Reviewed Sept. 30, 2024

    I had my first experience with National debt relief today, Mark, the man that helped me was the very knowledgeable. He explained everything to me and uh, yes, it took some time, but we got things figured out and I'm very glad I have decided to go with national debt relief. I believe it will make my life's so much easier.

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    Staff

    Reviewed Sept. 30, 2024

    My experience was excellent. The young lady that helped me was so nice and helpful. She answered all the questions and concerns that I had. Explained in detail what they offered and guided me all through the process. She put a smile in my face and a whole lot of relief. Thank you so much!

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    Customer Service

    Reviewed Sept. 30, 2024

    When I first made the call to National Debt Relief I was just looking for information. I had made my homework prior to my call because I wanted to make sure I was calling the one debt relief company in the USA! But when I started talking to Shawn B. I had no doubt that I was in great hands!

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    Staff

    Reviewed Sept. 30, 2024

    I had a very good experience, Rodolfo ** was very helpful, very knowledgeable, willing to help and provide us with the solutions to our problems, he answered all the questions I had regarding the process and participation of the program, we very satisfied with the outcome and the way Rodolfo ** was detailed in every aspect of the process. He also helped my wife with her process as well.

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    Staff

    Reviewed Sept. 30, 2024

    All the way through the intake process, The National Debt Relief Worker, who helped, me was great and professional in all ways. I am so very happy and feel good about the process and the help I need to get my finances in order. Thank you so much National Debt Relief for offering this much needed service. Mitchell **

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    StaffBilling

    Reviewed Sept. 30, 2024

    The program was Explained in detail by my agent Jeanne. Thanks for taking the stress off me. I’d recommend this program to anyone that’s in need of debt help. I’m totally please that this program is one that I can now manage my bills. I would had not had to use this program but due to RA and degenerative disc in my back. This has interfered with my work causing loss of work days. Thanks Jeanne.

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    Staff

    Reviewed Sept. 30, 2024

    My agent was very informative, helping me in every step of the way with accuracy and patience. I felt NDR trusted me when other financial institutions did not as I tried to consolidate my debt to gain the financial freedom I need. Thank you for all the assistance provided and for having a light for those of us that want to be responsible financially but hardship of life events out of our control prevent us from keeping up afloat.

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    Staff

    Reviewed Sept. 29, 2024

    I had the best person helping me out. She was very knowledgeable and answered all my questions. I am very thankful for her help through this process. I would definitely recommend to anyone who needs some debt relief. It was a very painless process and a definite weight off my shoulders to getting this done.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2024

    Kenneth ** was very professional and polite, he gave me peace of mind. Kenneth explained the program well and was very informative. He helped us get enrolled quickly and answered all questions very efficiently. Kenneth was very patient with us and explained everything thoroughly. It made the process go very smooth and stress free.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 29, 2024

    It was a wonderful experience working with Jose. He made an extremely and difficult decision for me, feel acceptable. We will talk again tomorrow and I’m grateful that he has made me feel so comfortable and at peace about this. He’s extremely easy to talk with. I have a strong feeling this young man will be very successful and will be moving up the ladder quickly. I’m grateful he was the one that answered my call.

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    Staff

    Reviewed Sept. 29, 2024

    Nicole was very nice and understanding of my concerns and worries. She was very informative and helpful. I definitely appreciate the time and patience she had. I'm glad I was able to speak with someone today about getting my debt consolidation started. I would definitely recommend NDR to others in need.

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    Billing

    Reviewed Sept. 29, 2024

    National Debt Relief has taken my unsurmountable debt and made it manageable. They are negotiating with my creditors directly on my behalf to reduce my credit card totals owed. After suffering the loss of my salary, my house and covid-19 hardships I am now able to move forward with less stress and better overall health. I am very grateful for NDR.

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    Staff

    Reviewed Sept. 29, 2024

    Our agent Julian ** was absolutely fantastic. He guided myself and my husband through the whole process and left us feeling totally confident that we made the right decision for our future. Thank you National Debt Relief for coming to our rescue. We will be recommending National Debt relief to any of our friends and family that are in need of this service.

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    CoveragePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Sept. 29, 2024

    After years of struggling to recover from multiple bouts of COVID-19, injuries leaving me w/o income, and two major moves in one year... My excellent credit rating and 15 years of responsible one-time payments was OVER. As many people know, it doesn't take long to fall deeply behind, esp. w late fees, insurmountable interest, horrific payday loans, and more. Facing vehicle repo leaving no way to work, can't afford car insurance, plus insane inflation does not make for a good financial situation for me or millions of other middle-class Americans. Not yet considering inescapable six-figure student loans due and taxes in arrears, Bankruptcy seemed only option.

    Two years fighting to get approved, neither CH7 or CH13 was viable for my situation. No assets to speak up and my checking account in danger of seizure, I was literally out of options... Until I thankfully discovered National Debt Relief. Contacted me immediately on a Sunday as requested and took the time to understand my unique situation, gather info, and propose what payment plan would work best for me w target of being debt-free in 60 months. Also provided resources to assist w Student Loans which I'm definitely checking out.

    My contact was very friendly, patiently, and clearly knowledgeable. What I appreciate most about NDR is their approach to showing me what they CAN help me do vs. what they CAN'T. I'm not compensated to share this major relief I'm feeling. I still have work to do and I believe in repaying my debts. I just needed a reasonable approach to simplify the process and receive expert guidance which NDR has done. I highly recommend taking advantage of their Free Assessment to see what options they may have for you. With Bankruptcy not an option and unable to resolve my serious debt situation on my own, NDR was my last hope and thankfully was the RIGHT CHOICE for me.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2024

    I was in a panic when I remembered National Debt Relief commercials. I called and spoke with Colin J., who was very nice and sympathetic. He called me back when he said he would, answered all of my questions, gave me more information than needed I've expected, and eased my nerves. Everyone that I spoke with was very kind and accommodating. I am especially grateful to National debt relief - I really did not know what I was going to do! I should be out of debt in 2-4 years or less! Thank you National Debt Relief!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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