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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 19 Reviews 3235 - 3435
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Nov. 5, 2024

    I can’t wait to get started on my debt cleansing journey. The agent was very thorough, answered all of my questions and shared helpful information. After the loss of my fiancé I easily fell into debt by using my credit cards as replacement for the loss of income, moving expenses, etc. I’m looking forward to my debt cleansing journey.

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    Staff

    Reviewed Nov. 5, 2024

    Tom ** did a phenomenal job assisting me during the enrollment process. He did a great job gathering all my information and looked for the best option that fit my need. He was very detailed and thorough with all the information he provided to me so I can completely understand everything throughout the process. He left no question unanswered. I truly thank Tom ** for all the help he provided me during the enrollment and for helping me in the process of becoming debt free. Tom is a great asset to the company!

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    Customer ServicePriceStaffBilling

    Reviewed Nov. 5, 2024

    The Rep I was provided with showed great concern over my situation and was very respectful. The application did not take too long and I could provide the information over the phone. The debt accurately was on point and my new payment is much cheaper than my regular payments. I would highly recommend this Organization to many more people that need help with credit card debt.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2024

    Shannon was great, she made me feel really comfortable and answered all my questions and then some. Very professional and courteous. She was able to place herself in my shoes and understand everything I was going through. I feel completely relieved that Shannon was on the other end of the phone call that day

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 5, 2024

    I had the pleasure of working with Angelica **, a Certified Debt Specialist at National Debt Relief, and I couldn’t be more grateful for her support. Angelica was incredibly helpful, kind, and knowledgeable. She showed a genuine interest in helping me, which made all the difference. She took the time to explain every step of the process in clear detail, ensuring I felt comfortable and confident moving forward. Thanks to Angelica and National Debt Relief, I feel like I’m finally getting my life back on track. They’ve provided me with excellent service at a rate much more affordable than any other financial company I looked into. I highly recommend Angelica and the team at National Debt Relief to anyone needing debt assistance!

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    Verified purchase
    Staff

    Reviewed Nov. 5, 2024

    Good morning. I want to thank Gigi ** for doing a outstanding and excellent job getting me started in your program. She guided me through and explain to me step by step making sure I understand And explaining every detail to me and creditors. Thanks Gigi for all your help.

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    Verified purchase
    Staff

    Reviewed Nov. 5, 2024

    I had an outstanding experience working with my case manager. They meticulously planned and explained every aspect of my case, ensuring I was fully informed at each step. Their professionalism and pleasant demeanor created a positive and supportive environment, making the entire process both smooth and enjoyable. I deeply appreciate their dedication and expertise.

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2024

    Jamie was very pleasant and very informative. And he also went through everything with me. I felt very confident. He is a definite asset to the company. Everything was done in a timely manner. I'm very pleased with the company. If I know of anyone I will direct them to your company. There are many people out there that need help more than you know. I'm glad to answer any surveys that you might have about my experience. Keep up the good work. You have very trusting employees. I'm glad that you were able to help me in Minnesota. Because I not I know a lot of companies don't help people in Minnesota. And I hope everybody is going out to vote tomorrow or have already voted because this is a very serious matter this year.

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2024

    Outstanding! Mr. JT ** was very professional, personable, and thorough. He was very understanding and kind. He answered my questions and made sure I understood everything. I would recommend him and NDR to anyone who is in a tough financial situation. Very easy to understand. Relieved a lot of stress. Thank you!

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2024

    The customer representative for this company exceeded all expectations. Was very knowledgeable as well as informative! I would recommend this service for anyone who is looking to get out of debt! I feel as if I can now look towards to the future being debt free. Thank you to the National Debt Relief for providing such a wonderful service.

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    Verified purchase
    TechStaffRates

    Reviewed Nov. 4, 2024

    Edward was so patient and explained every step. He explained every page of the contract. Every question I had he answered. I hope this will help be get back on track with my credit. I have always taken care of all of my accts paying them on time but the interest rates have gone up so much it is impossible to get caught up.

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    Verified purchase
    StaffBilling

    Reviewed Nov. 4, 2024

    I was at a loss and about to give up. I decided to give National Debt a try and spoke with Joel. Not only was he beyond friendly and funny, he worked out a solution for me that has completely turned everything around. The payments are manageable and in 2 years all my problems will be solved. Joel was so excited for me as well, and encouraged me along the way.

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2024

    The staff person was so helpful, and she knew how hard it is for me to get through this stage of my life. She was so good at helping me see there is a light at the end. Thank you having such a great staff lady in your company. I will be Debt-free in 4 to 6 months. More importantly, I will never get in debt of this kind again. Thanks for all your help.

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    Verified purchase
    TechStaff

    Reviewed Nov. 4, 2024

    Right off the bat, the nicest and most compassionate people I have spoken to. I was so scared to take the leap and I am so happy I did. The woman April that helped me was just amazing. There was no judgment, it was care, concern and help. I just feel like a huge weight has been lifted off my shoulders. I did a lot of research to find the right company. And it always came back to National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 4, 2024

    I tried different debt relief agents and they were rude and unhelpful. Saghar from NDR was very patient and cared about my circumstances. She gave advice on next steps and how to answer creditors. She also gave her direct line for any questions and made sure that I am satisfied with the service. Would recommend them!

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2024

    This process can be scary but everything was explained to me in detail. I knew exactly how this program was going to help me. I’m excited to begin this process to becoming debt free and begin improving my credit score. Thank you for all your help in improving my financial situation.

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    Verified purchase
    Staff

    Reviewed Nov. 3, 2024

    I feel better knowing that I can relax and get some sleep again. Nicole worked with me and helped me get things done. We had a few laughs along the way, but in the end I had a great experience, My mind is free to think about other things now. God Bless you all for being there for people like me.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 3, 2024

    Best experience I could've asked for. Jeremy was amazing! He made me comfortable during this process while making it go quickly and smoothly. He made sure to explain everything in a way I could understand and answered all my questions. Pleased with all the help he gave me and that I'm finally able to exhale.

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    Verified purchase
    Staff

    Reviewed Nov. 3, 2024

    Fathaim was excellent help. She understands what I am going through and she was very helpful in my decision to go ahead and use National Debt Relief, her knowledge of how the program works was excellent. She should be commended for a job well done and I will recommend you to my family and friends.

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    Verified purchase
    StaffBilling

    Reviewed Nov. 2, 2024

    Easier than I thought handled by helpful understanding people. Very professional as they walked me through the process and answering all my questions on the way. They treated me like a person and made me feel better about my situation. This process is a start to a new journey of learning about credit cards and the dangers they pose for people in this economy today.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Rick was very caring and listen to what I had to say. He helped me in every way possible. And after I was approved he made sure he went over all forms and made sure I understood what he was telling me. He was willing to call during the week to make sure if I needed help or had any more questions.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Courtney was knowledgeable, kind, empathetic and so easy to work with. What was initially a call for information turned into my enrollment in the program. My concerns were addressed in a timely manner. I feel like a huge weight has been removed. So grateful. Don’t hesitate in pursuing the chance to get your debt controlled.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    When I called National Debt Relief, I was connected to a Jordan **. He was very pleasant. He understood my hardship and went straight to work on helping me get out of debt. I am very satisfied with the service I have received. I will refer National Debt Relief to all my friends and family.

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    Verified purchase
    Staff

    Reviewed Nov. 2, 2024

    The whole process was much easier than what I thought it would be. I would recommend this to anyone who is struggling to pay their debt. The agent was very knowledgeable and not pushy at all. She made me feel very comfortable with making my decision to enroll. I finally have a plan that I can manage and reach my goal of being out of debt.

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    Verified purchase
    Staff

    Reviewed Nov. 2, 2024

    I had the opportunity to work with David B. and he was very warm and inviting in his tone. He was also very knowledgeable about the process which helped me in deciding to enroll in the program. I look forward to a great partnership with NDR and journey to financial freedom.

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    Verified purchase
    MaintenanceStaff

    Reviewed Nov. 1, 2024

    I cannot thank the National Debt Relief enough for helping me take control of my financial future. As a single mom managing a household, paying off debt was becoming overwhelming. From the first consultation, their team was patient, understanding, and truly listened to my needs. They designed a custom plan that worked with my budget, and they were always available to answer my questions along the way. I highly recommend them to anyone looking to break free from debt!

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 1, 2024

    Rob has been great throughout this whole process. I cannot wait to get started so I can get my life back on track! A family member referred me to this program because she currently uses it and she swears it was the best decision that she could’ve made to become financially free. I know I’ll get the same results!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 1, 2024

    Very Professional staff. They answered all my questions and concerns promptly. The paperwork was neat and completed during our phone conversation. The process was painless and it has given us hope and reassurance that we will be debt free in the coming months. I recommend this program to anyone who wants to get “debt free."

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    Verified purchase
    Rates

    Reviewed Nov. 1, 2024

    I can't believe this offer was too good to pass up. I'm so grateful this offer came up and had to give it a shot. Great experience and clean debt free coming my way.

    I really would have love to know about this sooner paying high interest just so I don't have bad credit and debt relief has the answer.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2024

    Customer service was delivered and excellent, took the time to explained about the program educated all important details in the program asked important questions about the program gave answers also important tools to help with financial guidelines. Great service. Thank you for sharing knowledge support and hard work. I will recommend anyone that need the help.

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    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Oct. 31, 2024

    I had a lot of questions and the agent was very patient and clear in explaining the program in detail. I was very nervous about doing this because although we’re overextended I believe in paying my bills on time but he helped me see how this would be best in dealing with our high debt.

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    Verified purchase
    Customer ServiceTechOnline & AppStaff

    Reviewed Oct. 31, 2024

    It took me so long sign application. The problem I had signed on my my tablet and my cell phone. The person who was helping me. I called at 2:00pm to talk to get help with all my credit problem. After dealing with getting help with getting approved. Signing the application and took 2:00pm to 7:00pm. I had a big problem signing the contract. I thought finding another company to get help with my credit problem.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2024

    Robert was very helpful and answered all my concerns I had. He made sure that his information to contact him was sent to me in an email. Robert made sure that I knew there are numbers I can call if I have any questions. He made sure that I knew could cancel anytime I wanted to.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2024

    I feel the support and not so nervous now. Can't wait to see the first CREDITOR paid off, believing in the system works for me. It's a learning experience for me to become a better steward with my money. When this is all over, I want to help others out as you've done for me.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Oct. 30, 2024

    I had a person from National Debt Relief on the phone walk me through the sign-up and it went fine. Every two weeks, I paid an amount, and NDR put it in a bank. They would get with creditors and make a deal with them if we would pay X percentage of what I owed, and they paid it. It helped my monthly budget. Money is a little easier.

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    Verified purchase
    Staff

    Reviewed Oct. 30, 2024

    The attention they provided me was very good, the handling of information was also very summarized, they resolved doubts and clarified points that may be relevant, they also provided help or information for some clarification. The service may take a little bit to complete, but it's a very important step.

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    Verified purchase
    TechStaffRates

    Reviewed Oct. 30, 2024

    National Debt Relief seemed reasonable. It helped me settle some old accounts that would have taken me a lot of years to pay off. I was with them for three and a half years and I've completed. My biggest learning experience was to be very careful of the contract you sign. You need to read all the fine print because some of the interest rates were just too high and I didn't really pay attention. Going with them would be beneficial.

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    Verified purchase
    Staff

    Reviewed Oct. 30, 2024

    I had such a great experience with the National Debt Relief agent, he went over with every steps of the program. He patiently listened to my questions about the program. I’m very happy with their service. I would recommend them to my friends, I'm so happy that soon I will be debt free.

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    Verified purchase

    Reviewed Oct. 30, 2024

    Marc made the whole process from start to finish easy. He took a very stressful time in my life and brought out positives and explained that I'm really not alone. I will recommend him to anyone that is struggling financially and think that they don't have options. Thank you again.

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    Verified purchase
    Customer ServiceStaffTransparencyHonesty & Transparency

    Reviewed Oct. 30, 2024

    I found out about NDR online and I chose them because they seem to be honest and they seemed more sincere to me. The rep I talked to wasn't judgmental and wasn't throwing out all these different programs at me. I just needed straightforward debt relief and that was what he offered. He explained how they would do it, so I was convinced he was trustworthy. The enrollment process wasn't difficult and they asked things I expected to answer. Also, I could track my progress through online reporting and they would always send me updates. I had my own portal and once a month, they sent me a notice.

    The customer support was good. If I called in, they always asked for my information and password, everything to get them up and running on their end. Also, they were encouraging and they did what they could to help me with whatever question or problem I had. My biggest takeaway was I got my debts relieved, finalized, and settled.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 30, 2024

    They described everything and were willing to help me with everything. I set up a plan, and I am on my way to better success. They were not crazy about signing up and were just trying to help while being polite and understanding. The phone call was informational and great.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Oct. 30, 2024

    I was in a tough spot financially. I heard about NDR before and I figured it was a good alternative to consolidate my debt into one monthly payment. The enrollment process was simple. I filled out an application online. They asked me about any remaining balances I had on delinquent accounts or accounts that I had. Everything was positive. They were clear about each step and how it would work and didn't really have any questions. Everything's been great. Everything was drawn out for me. The payment schedule is always on point. They made an effort to constantly ask me if my financial situation had changed so as to not leave me with less than I could afford to pay. Their program works. I finished paying off my debt sooner than later.

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    Verified purchase
    Staff

    Reviewed Oct. 30, 2024

    He was incredibly patient with all the craziness going on in our lives from when we first looked into the program and getting us through. He made it simple and helped us understand. He gave us grace when we felt embarrassed for feeling like we failed. Glad to have been able to work with him.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 30, 2024

    Signing up with NDR was very easy. They were very helpful. Any time that I had a question, they were quick to respond back to me whether it was a phone call or an email. The program worked very well for me. They helped me lower my debt and to pay it off faster than we thought it would. Their site was also very easy to understand and to keep up to date on where you were at. You got to watch everything that was paid off, or the percentage paid off. It's been a great relief for me and the family to get out of the burden of debt and to get back, not owing anybody anything.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 30, 2024

    I was in some deep debt and I needed some help. I came across National Debt and they were there to help me. I've talked to several other people and National Debt was the one that was willing to work with me. They helped me get out of debt with my loan companies. When I called, they were really good and helpful people. I had no problems. I'm out of debt now and I'm doing a whole lot better. I am grateful for their help. I was very satisfied. I would recommend them to my family and friends.

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    Staff

    Reviewed Oct. 30, 2024

    I forgot his name unfortunately (I'm bad with names), but the representative I spoke to was professional, patient and kind. He walked me through to process of consolidating my debt step by step and I didn't feel judged or criticized by him. He came across as very understanding of my situation and I feel really happy about my decision to finally tackle the debt that's been looming over my head for 2 years.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 30, 2024

    I worked with Nita who was incredibly kind and patient. She answered all my questions and explained everything thoroughly. Nita a personable and relatable without judgement putting me at ease and assuring me that NDR would help me through this debt period and learn how to better plan saving. The process of inquiry online was extremely easy, and I received an email and phone call from Nita right away. The quick follow-up helped me from losing motivation. With Nita's encouragement, we made it through the process even when I had to edit one card. Nita make the correction quickly without making it seem burdensome to do so. I felt relief when we were finished and approval for the program came through.

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    Verified purchase
    Staff

    Reviewed Oct. 29, 2024

    My experience was great. An Ray was very nice and so very helpful to us. He explained everything perfectly. I would recommend this to anyone that has had hard times come about. You all are awesome. Thank you so very much. We appreciate you all. Brighter days are ahead now.

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    Verified purchase
    TechSales & MarketingOnline & AppStaffEase of Use

    Reviewed Oct. 29, 2024

    My experience was very smooth and detailed. My provider was so thorough and answered all my questions with great knowledge on the subject. I’m very happy with the experience and feeling confident in moving forward with the process. The app is easy to use as well and I feel well informed.

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    Verified purchase
    Staff

    Reviewed Oct. 29, 2024

    Colin was reliable, courteous and knowledgeable and friendly. I would recommend to all I know and your service was outstanding. I am sure glad that I found this service, it was a lifesaver. Keep up the good work. Thank you so much for all your help in resolving my debt, I really appreciate it.

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    Verified purchase
    Staff

    Reviewed Oct. 29, 2024

    Talking with Paige was plain and simple. Nothing was complicated and hard to understand. She walked me step by step through my decision and made sure I understood what was happening. I feel I can see the light at the end of this financial tunnel I find myself in. Thank you National Debt Relief for your assistance.

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    Customer ServiceStaff

    Reviewed Oct. 29, 2024

    I highly recommend National Debt Relief. I didn’t know what to expect when I called and frankly was a little bit nervous. Any concern I initially felt was unwarranted. Andrew was professional and very well acquainted with the available options. He walked me through the process and set me up with the option that was best for my situation. Best of all, he was able to answer all of my questions.

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    StaffTimeliness

    Reviewed Oct. 29, 2024

    My experience with Cole ** my representative, was very smooth. He initiated the process on a Sunday which I was surprised anyone was available. He definitely got me through the process on the same day and it brought a huge relief that we may not need to file for bankruptcy.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2024

    I was helped by a very pleasant representative from National Debt Relief. My experience in working with Mr. Steven ** was very calm and comfortable. Mr. ** explained things in a way I could completely understand and stopped to answer any questions I had. I am excited to get started with this process.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRatesTransparency

    Reviewed Oct. 28, 2024

    Using National Debt Relief was simple. I had two loans that were almost on finance company charges interest rates. I had two credit cards NDR made into one payment. Their customer service is top-notch. I never had to reach back out to them for the second time, like, "Hello, I wish somebody could respond." The rep would respond quickly. If I emailed later in the evening, by morning, I would have an answer. Even after he left or changed positions, the person that backfilled that spot was the same. If I reached out just to their straight customer service, they were very responsive. They're very hands-on. When I did my payment, they figured what I could afford, taking out my living expense. I was shocked because it was 113 every two weeks. I took it biweekly so it didn't miss. It's not like missing 400 every paycheck.

    I have an account and watch it on a dashboard. I could watch my account and I could say, "It only takes this much to pay this one off." I would contact NDR and say, "I've got $304 in there and it's only taking $200 to pay them off. Can we go ahead and just scratch them off the list and then start from there?" They would do that. They could move it around if something happened.

    NDR would also send an offer to me. As the offer would come up, they would say, "Do you wanna do this, yes or no?" And I would settle it. They would take their fees. But as I watched mine, so instead of paying off in September of this year, my final payment was in June. I had three months with no payment. It just ended. One thing I didn't realize was I just purchased a home, but when I went to do that, the rep said National Debt Relief was on my credit report. I didn't realize that utilized some of my credit. I had to make sure that those creditors reported until it was finalized, make sure that they would update and report it. They showed me as a negative. Even though I paid it through NDR, it was better if I could put an explanation out by it so they couldn't count that mark against me every month. That worked very well.

    I learned how I could pay biweekly and pay off much quicker. As I started doing this, I also had a car loan. I set it up on biweekly. My car loan was paid off earlier than I thought. It was just six weeks. It was six more weeks payments of me of every other paycheck to whatever. That made a huge difference. I would highly recommend NDR to anybody.

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    Customer ServicePriceBilling

    Reviewed Oct. 28, 2024

    I rarely get any information about what is happening. I expected more from your service. I'm paying over $280 a month to settle my credit card accounts. It would be great to have more information about what is happening. I have received, I think, 2 settlement offers by email. I'm sure I have paid more than a thousand dollars to the service. One of my charge accounts told me they have not been connected with. Your service told me they have been contacted. So, who do I believe?

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    National Debt Relief
    Response from National Debt Relief

    Hello,

    A member of our client success team will be reaching out to address your concerns and answer any questions about your program. In the meantime, you may give us a call directly at 888-660-7427.

    We look forward to speaking with you.

    Sincerely,

    National Debt Relief

    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsStaffBillingEase of Use

    Reviewed Oct. 28, 2024

    The person I talked to at National Debt Relief was super helpful and made the whole process easy and explained how everything worked. It was much better than the situation that I was in with paying my minimum payment dues and trying to keep my head afloat on my credit card bills. We would reroute the whole communication part of my debt collectors to National Debt Relief. In the meantime, I would pay into a dedicated savings account that they would use to help settle the debts hopefully for less than I owed.

    National Debt Relief has the best customer service. Their customer support deserves a gold star. I had one bad experience and it was frustrating. But as soon as I called in after I had the bad experience, they fixed it. They took responsibility for it and made sure that everything was better. I graduated, so that's fantastic. It helps me consolidate all of my payments into one, and a lot less than what I made on the minimum payments every month. It freed up a lot of my finances to go towards bills or if I wanted to treat myself, I had the money to do that. It changed my life because I stopped relying on credit cards and money that I didn't have.

    Brace yourself for a complete mindset change because it does turn your life upside down when you go from relying on credit to managing your own money and making sure that you pay down these bills. It is a mindset change, but at the same time, it's a good one. I would 100% wholeheartedly encourage you to make that switch. It has made a huge impact on me. I learned how to use the money that I had currently and to be careful of it. It taught me a lot about responsible spending. I've already recommended NDR to friends. I have talked to them up to other people that I've told about the program and told them how it changed my life.

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    Staff

    Reviewed Oct. 28, 2024

    Mr. ** was very patient with the interview, helpful and understanding. Glad to speak with him. Made me feel there hope and there's is..I feel comfortable with my decision.. I will refer clients to debt relief for a interview. Maybe you guys can help them also.

    Yours truly,

    Cedric

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    Staff

    Reviewed Oct. 28, 2024

    Very professional and empathetic representative. She listened to my problems and offered help and explained right on the spot what National Debt Relief could do for people like me. She proceeded to interview me and explained what to expect in accordance with their established procedures of which I had just started to comply with her guidance. Will have more to say when everything is completed and results are in!

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    Customer ServiceStaff

    Reviewed Oct. 28, 2024

    Ben was absolutely amazing and walked me through the whole process spending 1.5 hours on the phone with me ensuring that all my questions were answered and I fully understood how the program works. If you have any questions as to whether this program is for you call and get more information!

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    Staff

    Reviewed Oct. 28, 2024

    Was very informative. I knew nothing about financial control until now. I would recommend it for somebody today. I cannot believe it only takes 45 months to declare financial freedom so on that note thanks. You can believe I will receive a blessing out of all this. I'm running out of things to say so I'll end it here.

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    StaffBilling

    Reviewed Oct. 28, 2024

    Mr. Joe **, on behalf of National Debt Relief, was very attentive and patient throughout the entire process. I was very satisfied. He answered all my questions and patiently explained all the details of this new path and the steps to follow to avoid falling into debt again. I am very grateful for his help! I highly recommend this company if you need help with your credit card debt.

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    Staff

    Reviewed Oct. 27, 2024

    Mr. Collin ** was outstanding in explaining how the program works, why it works and what to expect. For my particular situation there was no better option to become debt free. Didn't five star because I'm not at the end of the road yet. But I'm sleeping better already. Thanks. Cheryl F.

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    Customer ServiceTechOnline & AppStaff

    Reviewed Oct. 27, 2024

    Denise was my Advisor. She explained in everything in detail. She is a very professional, helpful and considerate. She walked me through the entire Contract. And she was very patient with me. Especially when I had a hard time getting the Initials and Signatures done on my phone screen. Thank you, Denise.

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    Reviewed Oct. 27, 2024

    My experience with Adnan was wonderful. He and I had a little trouble connecting in the beginning but it was resolved. I am hoping this will be a painless experience throughout. I am really impressed with the time and patience with the detail and instruction that was provided. I am looking forward to a smooth transition into a better like and future. This is the first time I have gone through this alone as a 78 year old female.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 27, 2024

    Amazing customer service, quick response on getting my dept taking care of and consolidated. I cannot wait to see the outcome from this and relieve some financial hardships in life. Arthur ** was incredible and I would recommend him to anyone going through this program. He was very thorough and explained it all to make you understand.

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    StaffBilling

    Reviewed Oct. 27, 2024

    Brandon was helpful in understanding the complexity of NDR. It would seem this is a reputable company created to help people like myself that get into credit card debt. I appreciate NDR’s help as I felt overwhelmed with the debt and could not see any way out. I look forward to being debt free. Thank you National Debt Relief

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    Staff

    Reviewed Oct. 26, 2024

    I desperately needed help and the service I received was fantastic. Alex was able to get me get a plan in place and went over every step. I feel so relieved to be getting my debt taken care of and being closer to a more stress free life. My life went spiraling down this year and having someone to help me every step of the way is a relief.

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    Staff

    Reviewed Oct. 26, 2024

    My representative was very informative, nice, and explained every detail of my application to me to my satisfaction. I had a very good experience with him and thank him for his assistance with my application. If I encounter any future problems with my application, I am sure I will be in good hands.

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    StaffHonesty & Transparency

    Reviewed Oct. 26, 2024

    The agent was very helpful and honest and insightful. My experience help me to look forward for getting the right track with my finances. I appreciate the agent's help and openness. I would recommend a friend. I’ll feel confident within a few years. I will get everything I needed in order..

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    StaffHonesty & Transparency

    Reviewed Oct. 26, 2024

    Working with Franklin ** to get enrolled in a program that works best for my situation was amazing. He walked me through everything and was honest and caring about my situation. He told me my options and explained how each one worked. He also made I understood what would happen in the future and let me know I can always contact someone for help if needed. I highly recommend him!

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    Customer ServiceStaff

    Reviewed Oct. 26, 2024

    Just started the process, very happy with Carl. Very informative with my program. Told me how to handle creditors' phone calls. Bank information, Help with all accounts, phone numbers, and account information. Customer service has already helped me with a creditor. I forgot to bring up in my program, Walked me thru the process page by page and made it very easy to complete, Explain the Process very clear

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 26, 2024

    Very helpful and informative of the process, what to expect, and how to inquire about issues. Timely responses, and kept to the scheduled appointment times as well. Overall good experience with a stressful issue in general.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2024

    Brian ** assistance was excellent. This young man has a great future. His customer service is 2nd to no one. He worked with me and made sure I understood all that he was setting up. I am very comfortable with all he has done to set me up. This young man has a bright future with your company. He represents NDR in a 5 star way. You have a keeper. Thank him for me. Jose ** III.

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    Staff

    Reviewed Oct. 26, 2024

    I found the people I talk to very, very courteous and helpful. Answered all my questions and seem to have a lot of knowledge about every subject, I talked about and answered all my questions without making me feel incompetent. Thank you very much for all your help and understanding.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2024

    Yesterday we enrolled in the plan for debt relief. The experience was very good. It was easy and the representative (Valeria) was very helpful and professional. We receive a lot of emails with explanation of every step and what to do after each one. As of today, the experience was excellent.

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    StaffBilling

    Reviewed Oct. 26, 2024

    Talked with a very knowledgeable person in helping me to reduce my debts. I pray that it will work out for me at this time. Hoping that this will reduce stress and debts. Sometimes it's seem like now in today living everything is getting higher and higher. Bills seem to outweigh your funds in today's living. I spoke with Lawanda, Thank you for being so patient with me and going over what and how the program work.

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    Staff

    Reviewed Oct. 26, 2024

    My husband and I have fallen on hard times and NDR has been a shining light in helping us to get ahead of the mountain we are climbing. The current state of our economy and building a home is what led to the creation of this debt. We tried to do it ourselves but we are in a financial situation where we need help.

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    Reviewed Oct. 26, 2024

    The enrollment process was cool, calm, and easy. They understood everything. Everything was well with National Debt Relief. But I couldn't continue with them due to military.

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    Staff

    Reviewed Oct. 25, 2024

    Absolutely amazing. Walked me through every process and make sure I was comfortable in what I was doing. I would recommend this to anyone that has fallen into a hardship as I have. I only wish I had done this sooner. I wouldn’t have so much stress on my shoulders.

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    Staff

    Reviewed Oct. 25, 2024

    It was quite a confusing process for me at first due to the number of players involved, but it became much clearer once I had the time to check out the websites involved. My advisor at Turbo has been fantastic, professional and very patient to put up with my limited technical facility…Thomas **. I appreciate all the help I’m receiving to improve my life and financial situation.

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    TechStaffBillingLoan Process

    Reviewed Oct. 25, 2024

    I was a previous customer when I wanted to wipe out my credit card debt. Unfortunately, things happen in life that are out of my control so I came back in hopes to clear off some payday loan debt before it gets out of hand. Frank D was very sweet and understanding. He was attentive and reassured me everything will be ok every step of the way. You guys helped me once and I have all my faith you can help me again!

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    StaffBillingRates

    Reviewed Oct. 25, 2024

    I had a wonderful experience with Richard, he was extremely nice and informative. He told me things that I did not realize about credit cards. He explained about how the interest rates work on credit cards. I do appreciate everything that he told me and that National Debt Relief can help.

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    Staff

    Reviewed Oct. 25, 2024

    Very helpful and friendly. My agent is Nicholas and he was very professional and precious and very thoughtful and polite. Felt very relieved and informed after talking to him. I would recommend him to anyone if I knew that they were in the same situation that pretty much sums it up

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    Staff

    Reviewed Oct. 25, 2024

    In the course of starting the process of debt relief, I was relieved to find the representative, Mr. Cristian ** competent, extremely helpful and very professional. A valuable employee to your agency. All questions were answered, those not understood were clearly explained. I would highly recommend this agency to others in lieu of filing for bankruptcy.

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    StaffBilling

    Reviewed Oct. 25, 2024

    Oz ** was the specialist who helped us. He was very patient, sincere and understanding. He definitely was very knowledgeable with what he is doing. Thank you again, Oz. You have made our payment plans easy. Overall, it was a great and breezy experience. I will definitely recommend this program to everyone.

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    Punctuality & SpeedStaffRates

    Reviewed Oct. 25, 2024

    Very friendly, patient, knowledgeable staff. It's a process signing up, but Ellisa W. made sure I understood everything clearly. Such a relief to get help from a financial mess. I learned a lot from this agent. I should have done this sooner, rather than wait until it got out of hand. Now I can save for my retirement, instead of paying all those high interest rates.

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    Staff

    Reviewed Oct. 24, 2024

    Denise ** has been excellent in guiding me through the benefits of NDR. She is professional, highly knowledgeable, projects the correct level of salesmanship in ensuring that the program is correct for the potential customer.. I have a financial background, and Denise made the program make sense. I could not ask for a better resource. Denise is exceptional in all aspects of representing NDR.

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    Customer ServiceStaffBilling

    Reviewed Oct. 24, 2024

    I was so worried about the debt I was in and I knew I could not see the light at end of the tunnel. I couldn’t sleep I worried all day everyday. I would make a payment one month and the balance would be higher the next month. I just wasn’t getting anywhere and was going to be spinning my wheels for 8-10 years like this. I seen commercial about NDR and gave them a call. James was absolutely awesome. Compassion and understood what I was going thru. He was very knowledgeable and helped me thru the process. Thank you NDR. Instead of 8 years I will be debt free in 4 and they saved me 4,500.! You guys are the best

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    StaffRatesTransparency

    Reviewed Oct. 24, 2024

    I was drowning in debt, but National Debt Relief (NDR) threw me a lifeline. Their expert team guided me through the debt settlement process, reducing my debt by 50%! Personalized debt plans tailored to my financial situation. Expert negotiators worked with creditors to significantly reduce debt. Simple, online dashboard to track progress. Regular updates and support from dedicated specialists. Huge savings on interest and total debt. NDR's team demonstrated empathy, professionalism, and transparency throughout. Their debt relief solutions genuinely changed my financial life. If you're struggling with debt, I wholeheartedly recommend National Debt Relief. Their expertise and support will help you achieve financial freedom.

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    Staff

    Reviewed Oct. 24, 2024

    Simple, easy, and humbling process. Jordan walked me through everything, helped me reevaluated my budget, and answered all of my questions. The entire process has been a breath of fresh air and something I didn't realize I needed. I finally feel like I have a financial partner instead of a my money (or lack thereof) being my boss.

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    Staff

    Reviewed Oct. 24, 2024

    Paul was very kind and understanding, as well as very helpful. I get nervous and I don't trust too many people, but he kept me engaged in conversation furthering my trust in the process. He took his time in explaining each step and answered any questions I had. He is very excellent.

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    Customer Service

    Reviewed Oct. 24, 2024

    I was on the phone for 21/2 hours talking to Ellisa and I couldn’t have gotten a better person to talk to. She explained everything that I needed to know and then some, couldn’t have talked to a sweeter person and had a sense of humor. I would strongly recommend this experience with anyone.

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    StaffBilling

    Reviewed Oct. 24, 2024

    I looked up on Google "consolidating my credit cards", and National Debt Relief was the easiest to work with. I did everything online, and the program worked really well. I've already gotten everything paid off and settled. Even though I was way in over my head, it was possible to get my debt paid off. It was also nice knowing that I wasn't the one that had to reach out to all the creditors and that it's taken care of on my behalf. The only thing is that I wish I was given the option to pay everything off once I had enough money to pay them off, instead of continuing with a payment plan. However, when I wanted to pay everything off in full, there wasn't any push back. I reached out and they ended up paying everything off in full.

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    Staff

    Reviewed Oct. 24, 2024

    My debt specialist Jason ** was very helpful and did not make it where I could not understand. He was kind and understanding and extremely patient. Mr. Jason was very knowledgeable and answered all of the questions and concerns that I had before moving forward. I would recommend these interactions to anyone.

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    Customer ServicePriceStaffBillingRatesTransparency

    Reviewed Oct. 24, 2024

    When I was complaining about my credit card debt, a coworker asked if I ever heard of National Debt Relief. I googled and read all the ratings. I wanted something legit and went with them. I was hesitant at first but after the security part, it was really easy. For every question that I had, I would give a call but over the past year, the updates have became more accessible. I'm doing everything from my phone, seeing where I am at. The program helped me clear up the credit card debt that I had. I was in it for 2 years and finished up in August. It was affordable. For $250 a month, my debt was getting paid slowly.

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    Staff

    Reviewed Oct. 24, 2024

    The enrollment process was thorough. They took all our information and I thought it was pretty easy. I finished the program last year and our credit scores have gone up. I took an extra two years, though. It was supposed to be four years but it took six years. But we were also going through some financial stuff on our own as we were doing it so we knew it was gonna extend and they told us it was gonna extend. We kind of talked with them. Customer support was awesome and it was a great service. They said within six months I should start seeing changes and I've already seen it. Our credit scores have gone up.

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    Reviewed Oct. 24, 2024

    It went very smoothly when I enrolled with NDR. They explained everything very clearly and what the program involved. I was in the program for a year and a half and have completed it. I'm already seeing my credit improving so everything is good.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2024

    I needed help with my debt. When I call this agency they explained all the things how they would do it. How much money I would have to have each month and how many months it would take to get out of this debt? Everyone I spoke to was very kind. They answered all my questions and I was satisfied with what I heard.

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    Punctuality & SpeedStaff

    Reviewed Oct. 23, 2024

    Geoffrey! Was the best! He was helpful and got me through quickly! I’m ready to see how this helps me out in the long run! They are legit and he got the job done with no hesitation and didn’t run over or under! National Debt Relief is literally saving me and I’m so happy! Cheers to my future thanks to Geoffrey!

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    Staff

    Reviewed Oct. 23, 2024

    I had an excellent experience with National Debt Relief. The program that they prepared for me was according to the budget that I had at the moment. They worked around that budget. I appreciated the experience, knowledge, and professionalism that they showed me. They answered my questions and concerns and addressed me in the proper way to solve my problem. Thank you for helping me out when I needed it.

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    Staff

    Reviewed Oct. 23, 2024

    The very well nice lady treated me with very professional help, answered all my questions to her best abilities and made me feel very comfortable in the process.. I was really pleased with our conversation.. I would most definitely let friends and family know about my experience and if they need help like I did they can get the same kind of help to as well.. I think it's great that you can have this kind of help that benefits you in the long run..

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    Staff

    Reviewed Oct. 23, 2024

    Easy to understand and very helpful and I'm glad I got here. I hope that my finances can get better because of this and I hope to live in financial ease when this is all sorted. I would recommend this to a friend for sure if this works out for me, I just hope that there are no issues in the near future.

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    Staff

    Reviewed Oct. 23, 2024

    I spoke to Mr ** and he was very professional and explained to me so that I would understand. He a good asset to the company. A friend of mine will be getting in touch with someone on your team soon. But back to Mr ** was caring and was very nice.

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    Customer ServiceStaffBillingLoan Process

    Reviewed Oct. 23, 2024

    Great experience. Awesome customer service. I would recommend to anyone that needs help with any credit card issues or Debt or payments with their loans or house. You guys really help us. Just want to thank you all for everything you all did for me yesterday with the phone call, was really stressing out but doing a lot better.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 23, 2024

    I just got approved for the loan last evening but I have received communication via email a couple of times already. The communications have been very friendly and supportive. They make sure that I completely understand everything. They also provide phone numbers as well as email addresses in case I have questions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2024

    Everything went well. I was made to feel comfortable, with the questions asked, and asking questions they took their time to explain (and sometimes to reexplain) each step. I felt like the world had been lifted from my shoulders. I have called back with different questions more than once. Always friendly, Stu takes all the time I need. Not like some places, once you were finished they had no help Thank you so much.

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    Reviewed Oct. 23, 2024

    I had a wonderful experience with Tyler! He answered all of my questions, was thoughtful and made sure that I was comfortable with the terms we set. The application process was a breeze and I’m happy that going forward I can make better decisions regarding my finances. I look forward to seeing where the outcome will be for paying off my debt and working towards building a better life for myself.

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    Staff

    Reviewed Oct. 23, 2024

    The company helped me to plan my goals when I get back to Massachusetts. I am forever grateful to the company for getting me back on track. Thank you for everything you’ve already accomplished. I know my life will recover from these hard times. I know I will be better in the long run. Thank you

    Steve **

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    Staff

    Reviewed Oct. 23, 2024

    Emmanuel was fantastic! He took the time to explain everything and answer all my questions. He put me at ease with the entire process. I am looking forward to NDR helping me become debt free in a very short period of time. They truly set my mind at ease!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 23, 2024

    Charles ** was my customer service representative. He was so kind and explained everything to me! He was upfront and honest about what is going to happen but also explained the end result would be in my favor. He gave me his cell number and told me I could contact anytime with any questions. Thank you!

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    Customer ServiceStaff

    Reviewed Oct. 23, 2024

    Steve ** has helped me so much. I was at a point where I didn't know what I was gonna do, I made a call and Steve was absolutely amazing. I appreciate all his hard work and patience and willingness to assist me. Yes, I have already given his name out. I will be sending him referrals every chance I get.

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    Staff

    Reviewed Oct. 23, 2024

    He was so helpful and patient. He has taken the time to guide me through everything that I needed to know. Now I know with great people like Kevin working with a great company like National Debt Relief gives the greater relief to all who are seeking help for credit relief.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2024

    Andreas made it easy and he was very knowable and he was patient, he called back when he said he would, very detailed, I switched from Freedom Debt Relief where I was treated like an number, nothing personal about them other than give me the money, it feels good finally interact with people that truly care

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    Staff

    Reviewed Oct. 22, 2024

    The specialist I spoke to was well informed, kind, patient and very detailed. Any and all questions I had were answered and never once did I feel rushed or overwhelmed by the process. I would definitely refer this program to my family, friends, or anyone I felt could benefit from these resources.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2024

    I was very, very pleased with Ameen **. He was very professional and patient. I hope that all of your customers get this kind of professional treatment. I am a 85 year-old woman living by herself so it’s very important to get this kind of service. I worked in customer service for 20 years. I know what it’s like to be treated kindly

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    Staff

    Reviewed Oct. 22, 2024

    I wanted to clear up my debt and my agent, Nicholas, was very patient and understanding. I am a Senior and was very nervous for even doing this but the agent made me understand the procedure as I am not “Tech Savvy.“ I really appreciated the help and I am hoping that this will prove to be the right decision.

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    StaffBilling

    Reviewed Oct. 22, 2024

    Mike was amazing to work with. Not pushy or judgmental either. He walked me through all the options, walked through my budget, and help me feel secure about my payments and the plan to get out of debt. I am excited to start my plan and get on a path to being debt free!

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    StaffRates

    Reviewed Oct. 22, 2024

    Taiji ** was a great help and took the time to help me work through a difficult process. She was professional and patient and gave me a sense of peace that things would get better. I am certain I made the correct choice. The company had a very high rating, which helped me decide and choose them. I look forward to being able to breathe and get my life back.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2024

    Customer service was very helpful and informative about the program. She explained the programs available and helped me with application. She guided me to open up the portal and explained the reason for it. She gave some tool needed to follow up with the program and see improvement for deft free relief.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 22, 2024

    Everything went well. Every aspect of the loan was read to me. Very helpful when signing the loan papers. It was nice to have a person to take their time and made sure everything was explained to me. I will recommend to anyone needing help with their debts. Hoping I am able to pay off my debt.

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    Staff

    Reviewed Oct. 21, 2024

    Thank you for talking to me for 2 hours the first time and an hour today. You are very helpful and extremely professional. My family will benefit greatly from your help. My 5 kids, 11 grandchildren and 12 great grand children. Thank you!! They said they have their Grammy back!!

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    Staff

    Reviewed Oct. 21, 2024

    I had the pleasure of working with Jenny **, and I couldn't be more satisfied with the experience. From the start, they demonstrated a deep understanding of my financial situation and patiently explained the options available to me. They were professional, empathetic, and always responsive to my questions, which made the process feel less stressful. Thanks to their expertise, I now have a clear path to financial freedom. I highly recommend Jenny ** to anyone looking for knowledgeable and compassionate support in their debt relief journey.

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    Staff

    Reviewed Oct. 21, 2024

    Cerellina was very professional and helpful through the process. She guided me through all areas and all questions were answered. Nice lady. I will recommend the company to one and all if asked. My friends seem to be in the same boat as I am.

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    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 21, 2024

    My experience with the gentleman that helped me you late yesterday afternoon was excellent. He was very thorough in his explanations. I understood them all. He made me feel better that y'all could help me and I greatly appreciate it and will let other people know how well you treat your customers as if they're family.

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    PricePunctuality & SpeedBillingRates

    Reviewed Oct. 21, 2024

    National Debt Relief offered me a real solution to getting out of debt with no interest and affordable monthly payments. I had multiple credit card payments and National Debt Relief offered me one low payment to get out of debt quickly. I highly recommend their program. I was struggling to pay off Mt credit card balances with high interest rates. It's a better alternative to bankruptcy and improves your credit in the long run. I highly recommend the National Debt Relief program as a real solution to getting out of credit card debt.

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    Staff

    Reviewed Oct. 21, 2024

    It was awesome. I am happy that you guys are here to help me with my debt. Craig was so amazing and helped me so much. Thank you for this opportunity to make my credit good again and learning from my mistakes. Definitely happy to look forward of being more responsible and actually learning to be able to save.

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    Paul increased rating by 2 stars.
    Customer ServiceBilling
    After a positive interaction with National Debt Relief, Paul increased their star rating on Nov. 3, 2024.

    Updated review: Nov. 3, 2024

    All my ?s answered. I now have their contact #s for resolution.

    Original Review: Oct. 21, 2024

    It’s been 3 months since I joined National Debt Relief. How long does it take to make contact with credit card companies? I thought by now they would be reaching out to them. I’m receiving daily calls and text messages. I keep giving them National Debt Relief's contact information, but I am contacted daily by these credit card companies.

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    National Debt Relief
    Response from National Debt Relief

    Hello,

    Thank you for reaching out. A member of our client success team would like to speak with you about your concerns and will be reaching out. In the meantime, you may call us directly at 888-660-7427.

    Sincerely,

    National Debt Relief

    Verified purchase

    Reviewed Oct. 21, 2024

    I wasn’t sure how I was gonna do it unfortunately got in a jam because of a relationship. It’s taking a while, but my credit score will slowly go up again and it will feel good. I like how they let you know which one they’re gonna pay off and how. It’s very reassuring and they’re always there to answer questions.

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    Customer Service

    Reviewed Oct. 21, 2024

    I have two accounts with National Debt Relief but one is inactive. It still creates a problem because when I try to access your website or the bank website it keeps giving me the old account and not the new account. Even when I changed my email address it still gives me the old account. Which means I can't access the new account for the bank or your website because I always get the old account.

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    National Debt Relief
    Response from National Debt Relief

    Hello,

    Thank you for reaching out. We apologize for that inconvenience. A member of our client success team will be reaching out to assist in correcting this issue as soon as possible.

    Sincerely,

    National Debt Relief

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 20, 2024

    I am pleased with the results National Debt Relief came up with for my situation. They have resolved my debt in a satisfactory manner. I would willingly refer National Debt Relief to friends and family in the future. Greg was very helpful. And the customer service went above and beyond my expectations.

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    Customer ServiceStaffBillingTimeliness

    Reviewed Oct. 20, 2024

    Exceptional for the most part. Some confusion as far as reconnecting with agent, but otherwise very good. Nothing exceptional to date. We were expecting a call back at one point that never happened, but we were able to reconnect the next day when we called back and were able to clear things up with another agent. We still have some questions about some of the amounts we owe on credit cards, but that can be fixed.

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    Customer ServiceStaffRatesHonesty & Transparency

    Reviewed Oct. 20, 2024

    Kristopher ** was helpful in every direction! His knowledge of business and finance experience has lightened our debt situation and brought relief and we trust him because of his honesty and willingness to help. He was very interested in our debt situation and showed a leadership attitude of positive proportion.

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    Staff

    Reviewed Oct. 20, 2024

    The gentleman was calm, caring, showing a desire to help a retiree who literally was drowning in debt! Very patient when answering questions, pointed out what to do to keep my thoughts clear and options open. I needed help and he helped.

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    TechPunctuality & Speed

    Reviewed Oct. 20, 2024

    Yes I would recommend this service if you want to feel at ease clearing a debt with multiple providers. I never imagined that I would be in this position but life takes us a different route. It not the course I want to take but the debt will be paid instead having a guilt of not paying a debt. The process was fast and easy and Victoria answered all my questions and went into detail on each answer.

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    StaffBilling

    Reviewed Oct. 19, 2024

    I had a great experience with my representative. He took the time to explain everything clearly and patiently. He reassured me that I was making the right decision, even though I was worried about missing payments and the impact on my credit. He also shared some valuable advice about sometimes needing to take a step back in order to move forward. His words gave me confidence that I was making the best choice for my financial situation.

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    Billing

    Reviewed Oct. 19, 2024

    The folks brought me instant relief. Very nice experience, when you're on disability my payment for credit card debt, was, almost half my monthly income, I hope all this works for me, my debit to income ratio was a big problem, never got credit for that reason, hopefully this will eventually get better, thank you!

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    PriceStaff

    Reviewed Oct. 19, 2024

    At first, I was hesitant, but Adam made me feel at ease. He was very informative, patient,, respectful and made the entire process,, less stressful.. All my questions were answered. I am ready to get my debt under control, set a budget and start saving for emergency. Make better financial. I am ready to take charge of my life and put my financial responsibility first.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Oct. 19, 2024

    I was pleased and feel a relief with hope to be successful in the end. I was very pleased with the quick response and explanation of the options available to me. I woke up the following day with a fresh mind and able to see light at the end of the tunnel.

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    StaffRates

    Reviewed Oct. 19, 2024

    I worked with Catherine **. She is highly knowledgeable, professional and ultra patient with clients like me. She went out of her way to address all of my concerns and questions. I could not be more pleased with her service and her genuine interest in helping me. She is a keeper and a positive reflection on the company as an employee and as a unique and exceptional person. It has been a pleasure working with her.

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    StaffTransparency

    Reviewed Oct. 19, 2024

    The application was easy although it did take time. The representative who assisted me was very thorough in explaining things and helpful during the process. I was unsure what options I had and he was informative on that. I am just beginning this process, but I feel this is a good solution to the problems I am experiencing. I will update my review after some time in this program.

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    Staff

    Reviewed Oct. 19, 2024

    Extremely helpful and nice, all things were explained in a well thought out program, and was made to feel at ease. Steven was expertly in manner and knowledge helping me to navigate through the paperwork process. Knowing that this company will be successful in buisness, will give me a peace of mind.

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    Punctuality & SpeedStaff

    Reviewed Oct. 19, 2024

    David ** was awesome to work with. He made the whole process painless. He explained all the details so there were no surprises in the process. It only took me 20 minutes to get my accounts setup with the help of David. I can't wait to start saving money monthly. Thank you David and National Debt Relief.

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    Staff

    Reviewed Oct. 19, 2024

    I am very grateful for all the help I have been given. People have been good to me and have gone out of their way to help me. I appreciate all this. I am going to try to reduce my spending. I spend too much on going out to eat and getting coffees. It will be hard to adjust at first but I think I will be able to learn how to live on a more modest budget.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed Oct. 19, 2024

    Great customer service. Made me feel comfortable in a very uncomfortable conversation about debt, paid my debt off quickly and with lower monthly payments. Helped me not having to pay high interest on each separate account. I started over and my credit is rebuilding quickly. Also they answered all questions and concerns I had throughout the process.

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    Staff

    Reviewed Oct. 19, 2024

    Very informative and understanding.. Very detailed in explaining all the paperwork that needs signature. They help you with login info for your account. You're treated like a person and not just a dollar sign.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Oct. 19, 2024

    Naomi was such a kind, caring and honest help through this process. Truly such an open book and comforting! Thank you Naomi for your assistance through this process. Can't wait to see the turn out of this program so that I could happily refer them to Naomi. And Thank you NDR for your help!

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    Contract & TermsStaff

    Reviewed Oct. 19, 2024

    My mom recommended NDR because of her great experience. William ** was my representative who helped me through this process and it was the most efficient and comfortable agreement I have made regarding finances. Everything was explained thoroughly with ease! Made me feel even better about making the choice to go with NDR.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2024

    Warm and nonjudgmental, Michael was incredibly helpful in guiding me toward a better future. I’d been struggling alone, determined to make things work and failing. I was hesitant to call, but because you were recommended by a trusted source, CNN, I made the call and I’m so glad I did!

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    Customer ServiceStaffBilling

    Reviewed Oct. 19, 2024

    Professional, knowledgeable, understanding, and answered all of my questions on the spot without hesitation. Andrew made me feel comfortable and gave me confidence that this program was right for me. Andrew followed up several times as I requested while I researched my options and made sure I would be able to make the payments work.

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    Punctuality & SpeedStaff

    Reviewed Oct. 18, 2024

    Cameron was very helpful, patient and understanding. He clearly defined the process and what it all entails. He patiently waited for me to login into my accounts, continually reassured that things will be better. The overall process of setting up the accounts and getting approval was timely and easy. Also having the legal backup to deal with creditors is reassuring.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2024

    I have been contemplating on calling NDR for awhile, I was concerned of judgement of questions and if I would get approved. However, this was a great experience. No judgement at all, lots of compassion and empathy. I wasn't hurried, I was reminded to take my time and most of all tons of patience. I could ask any questions and not feel like I was annoying the rep. I really appreciate the time he took to explain and re-explain. If I know anyone I will definitely recommend NDR. Thank you for making me feel so comfortable with such a big decision.

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    PricePunctuality & SpeedStaffTransparency

    Reviewed Oct. 18, 2024

    The process was a little long but she was very helpful. I appreciated all explanations and information that was given to me. She was very professional and kind. We bonded over similar things and that was very kind. She apologized for the wait time during the process and made sure I understood everything including monthly costs and my budget.

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    Staff

    Reviewed Oct. 18, 2024

    My representative, Lamar was excellent and answered all my questions and made sure I was aware of the contact information if I needed further assistance. Services being provided to me was excellent as well. It really gave me a peace of mind. I definitely have no complaints. Thank you for everything.

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    StaffBilling

    Reviewed Oct. 18, 2024

    Getting qualified was a smooth process. All representatives were professional and helpful. I have full access to my account to make additional payments, track progress, etc. Being able to add additional debts if needed is a great option to have. Look forward to the outcome and getting back on track! Thank you NDR.

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    Staff

    Reviewed Oct. 18, 2024

    James was especially helpful!! He explained everything to me so I could understand the legal stuff! Was very patient with me as I am 72 yrs. old. I am not tech savvy so I learned something new today. Very carefully explained each page and each process . You are lucky to have him as an employee! He didn't make me feel ashamed or embarrassed

    James was especially helpful!! He explained everything to me so I could understand the legal stuff! Was very patient with me as I am 72 yrs. old. I am not tech savvy so I learned something new today. Very carefully explained each page and each process. You are lucky to have him as an employee! He didn't make me feel ashamed or embarrassed.

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    Staff

    Reviewed Oct. 18, 2024

    My wife and I spoke with and set up our program with Martin. He was amazing! He detailed the plan fees and savings over the length of the settlement. He was thorough and did not push us to sign until we were absolutely sure that we were making the right decision. We just signed this morning, but I feel like it was one of the best financial decisions we've made in a long time.

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    Staff

    Reviewed Oct. 18, 2024

    MJ **, she was so polite, so kind and very humble in the way she explained what’s is NDR plus what they can offer me! I was insecure of make this important step but she explained to me step by step clarifying every single doubt that I had.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Oct. 18, 2024

    Orion was fantastic. He walked me through the process, and as the title says, I am feeling instant relief going through this program. It feels like a weight has been lifted from my shoulders. Highly recommend to others. I saw the commercial on TV and I thought what the heck. I will call and just get some information. It’s reducing my amount of payments each month by more than half. And I can increase it to get through the program faster. I would recommend this to anyone who has an incredible amount of credit card debt and just wants to get it paid off faster than it would normally take.

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    StaffBillingEase of Use

    Reviewed Oct. 18, 2024

    Jeff was very helpful and understanding and help me realize it's ok to ask for help and that every now and then people need help no matter where they are in life. Online was easy to navigate and easy to understand. Payment plan and option also very helpful. I appreciate companies that express understanding and believe in helping others in need.

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    Staff

    Reviewed Oct. 18, 2024

    Joe was my counselor & he was very patient with me and understanding. Explaining things to me. He was also very discreet. Understanding my current situation & was willing to work with me. Overall, I have been very satisfied with Joe and look forward to working with him in the future.

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    Customer ServiceStaffBilling

    Reviewed Oct. 18, 2024

    I felt trapped in credit card debt even though I was paying more than minimum payments for years. National Debt Relief representative was kind and knowledgeable and made the process easy to understand. The first step of calling was the hardest part of this process, but was glad I called.

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    Billing

    Reviewed Oct. 18, 2024

    Dwayne answered my questions and thoroughly reviewed my case with knowledge and expertise! My debt will be paid off in 30 months after I complete the program. I appreciate this opportunity to consolidate my debt and have a method to pay it off at a lower monthly payment. Thanks again to Dwayne! Michael

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    Verified purchase

    Reviewed Oct. 18, 2024

    I spoke with Matt ** when looking into the program. He gave me a clear view on how to start and what my goals were. Matt went through the process with me step by step to ensure I know how it works and what I will be expecting. Really do appreciate his effort and time spent.

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    StaffTransparency

    Reviewed Oct. 17, 2024

    There is so much shame in reaching out for help and acknowledgment of why you are at this place now. Damien was helpful and did not judge. I appreciated his explanations and care in the process. He explained things thoroughly and gave recommendations. I am hopeful that this is a new beginning and appreciate how straightforward the process was to go through.

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    Punctuality & Speed

    Reviewed Oct. 17, 2024

    I usually am not very open talking about financial problems but these guys over at National Debt Relief really has changed my mind, especially since I've been working with Lisa **. She is absolutely wonderful and explained how everything worked and answered any questions I had during this process. I can't wait to begin my journey to being debt free!

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    Staff

    Reviewed Oct. 17, 2024

    Bryant walked me through all my options and we discussed all of them and I chose the option that was right for me. They were very easy to deal with and very helpful. Thank you very much, Bryant. My life is finally getting back on track. It’ll be much easier to deal with everything else now

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    Staff

    Reviewed Oct. 17, 2024

    The forms and instructions were explained completely, and it appears to be an easy process. I understand that will take a few years to complete the process. I am looking forward to being able to not have to pay a huge amount of debt. I have been giving a way to monitor the process and to receive help when needed.

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    Customer ServicePrice

    Reviewed Oct. 17, 2024

    Very good assistance when talking on the phone to enroll the program. All my questions where answered transparently and clearly. I’m just starting my process and I feel very positive. Definitely feel the relief of finally getting out of debt by paying affordable monthly charges. They have a very good onboarding system too.

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    StaffBilling

    Reviewed Oct. 17, 2024

    Damian was very nice and professional. Clearly explained everything to me. This will relieve our worry and help brighten our future. It’s companies and programs like this that help people in debt. Amazing program for everyone. National debt relief is here to help with our of control debt problems. Great low payment and friendly staff.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 17, 2024

    My schedule is super chaotic. The first call was incomplete. The second call was when I had extra time, and we were able to talk without constrictions. The moment when Joe stopped and needed to hear that I was ready to start another chapter in my life was perpetuating and that I was ready to change. The process was excellent in getting signed up.

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    Staff

    Reviewed Oct. 17, 2024

    Kenneth was the agent who helped me start this process, and then NDR contacted me as well for any questions I had, and they were so kind to rest assure me throughout the process. I was very hesitant and very scared, but they gave me confidence in continuing my process of becoming debt free again.

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    Customer ServiceStaff

    Reviewed Oct. 17, 2024

    The best customer service EVER!! Always great listeners, very helpful and make you feel like they actually care and understand your financial situation. I would recommend to everyone. Very knowledgeable when it comes to recommending what steps need to be taken to address the creditors or the ones that need immediate attention.

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    StaffBillingRates

    Reviewed Oct. 16, 2024

    My experience went very well. Within an hour of talking to my representative, I felt like the weight of the world had been lifted off my shoulders! I am very happy with the service, caring and commitment I received! It felt great knowing that I will be making only one payment per month which will be less than the 3 credit cards payments which were adding interest! I felt like I was getting nowhere. Now I will be debt-free within 3 to 4 years instead of 10.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 16, 2024

    HONESTLY, I love how everyone makes you feel RELIEVED ON CALLING TURBO DEBT, in reality I hate how they make you feel like you're getting your vehicle back for you, then saying, "Oh yeah, did I mention you are paying us back but not getting your vehicle back and you have the same amount of years paying us back, but you can't have your vehicle back either way." I'm upset seriously. I thought this program was helping you, but instead, you're paying them back either way to pay off your debt even though you don't get back what you pay off. Such miracles.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2024

    I had my doubts that this program would work for me. I didn’t even know they could be able to help me. After entering my information online, I shortly received a phone call from Alex. Alex was very informative, about how the debt relief program works, and how it can help me. Alex walked me through the whole application and made it easy for me. Thank you Alex for your help.

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    CoverageStaff

    Reviewed Oct. 16, 2024

    Working with Saghar during the application process was wonderful. She was very thorough and helpful and showed no judgement on me for getting over my head. Application process was thorough and she made it easy to understand. I am looking forward to getting debt free. I believe National Debt is the answer to my stress during a difficult year when an illness isn’t covered by insurance causing me extreme debt.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2024

    My experience with the agent was great. She went over everything with me thoroughly and was very helpful. Thanks again. I would prefer a friend any day and by the way just keep up the good work and it was nice talking with you on the phone and may God continue to bless you and the company

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    Staff

    Reviewed Oct. 16, 2024

    The Debt specialist - Zachary L was pretty efficient and straightforward with the onboarding and overall information needed to ensure that I fully understood the depth of the commitment and how they will assist me in completing the fulfillment of my program.

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    StaffBilling

    Reviewed Oct. 16, 2024

    I talked with a very knowledgeable individual who was able all of my questions. I was treated like a person who was having trouble making my payments for my credit cards. She didn't make me feel as though I was doing something illegal. This program was able to help me be able to see into the future without all my credit card debt following me for the rest of my life.

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    StaffBilling

    Reviewed Oct. 16, 2024

    I was very hesitant to enroll, Derek confidently answered any questions I asked, he explained the process and was thorough with his feedback. I am still somewhat nervous about the step I am taking for debt relief, but very hopeful that I will be free of my credit card debt.

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    StaffBillingRates

    Reviewed Oct. 16, 2024

    I was drowning in debt. Have to say after signing up for program I can see light at end of tunnel. It would’ve taken me a lifetime to pay off my debt with just giving minimum payment. I was able to finally breathe and have good night sleep.Very knowledgeable company, great rating with BBB, company you can trust

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    MaintenanceStaffBillingHonesty & Transparency

    Reviewed Oct. 16, 2024

    They never was judgmental, and they really honestly cared about my feelings, my stress and my state of mind and they really wanted to help me, I am very thankful. I recommend them to everyone and anyone having The Troubles with debts and feel Overwhelmed with life and bills and unable to fix them yourself or find any solutions. They really care.

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    StaffTransparency

    Reviewed Oct. 16, 2024

    My representation, Mr. Marco **, was extremely helpful and clear. Marco's explanations answered all my questions and made me glad to have NDR in my corner. I was relieved to begin the journey toward financial security and freedom. I look forward to working with NDR in the coming months and years as I make progress towards my financial goals.

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    StaffTimeliness

    Reviewed Oct. 16, 2024

    A dear friend recommended NDR to me. I did some research online and decided to apply. Randy reached out to me within hours. His personal, encouraging manner was calming. I was anxious and suspicious. Randy was patient and answered all my questions. I am very happy with my decision to join the National Debt Relief program. Thanks.

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    Staff

    Reviewed Oct. 16, 2024

    This guy that helped me is the best. He was so nice and not judgmental and I so appreciate that. I would recommend you to anyone that is in too deep. Please thank him for me and let him know He is appreciated. I hope this all gets better soon. And with your help I feel I can start a new.

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    Customer Service

    Reviewed Oct. 16, 2024

    When I called the National Debt Relief, I was nervous and lost. Initially, I had so many questions and I was unsure of which route to take. While speaking with Mr. **, calmed my nerves, informed me of my options, and answered all my questions. I am so glad; I made the call.

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    Staff

    Reviewed Oct. 15, 2024

    Marc ** was so thorough in explaining all of my options for my individual situation. He listened patiently to all of my questions, At the end of our conversation and after my decision to enroll in National Debt Relief, I felt a lot of worry had been lifted from me. Great consumer service!!

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    Customer ServiceStaffBilling

    Reviewed Oct. 15, 2024

    The representative was knowledgeable and understood what I was trying to accomplished. He was clear in his delivery and ensured that I understood the program and my responsibilities. I look forward to working with National Debt Relief to eliminate my debt and ultimately, improve my credit. The payment plan that was approved fits my budget and has lifted a tremendous weight financially and will reduce the calls from the creditors.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2024

    I can say that I already feel like a weight has been lifted off of my shoulders. As a single mother of two, working full time, and going to school full time, my life as one can imagine is anything short of simple. Then, adding the financial stress I felt like I was drowning, going through the National Debt Relief was the best decision I have made in a long time to help me reach my goals. In addition I had a lovely customer service experience, where the representative was caring, compassionate and truly empathetic. He listened, and explained everything thoroughly, and together we chose what plan worked best for me. I highly recommend to anyone who may be facing financial strain and wanting a new start!

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    Staff

    Reviewed Oct. 15, 2024

    Brandon was very understanding and very knowledgeable of the services that your company could offer made me feel comfortable with my decision and seem to work everything out for me and to fit my budget. I have high hopes that this particular program is really gonna help me out of my situation. I appreciate all that you do.

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    StaffRates

    Reviewed Oct. 15, 2024

    Dennis was well informative. He answered all my questions with ease. He made the conversation light and interesting. The sign up process was very easy to do. I will hope that this process eases my worries about my debt. I will definitely recommend my friends and family give it a try. It's a great opportunity for me to learn ways to monitor my credit usage and how to budget.

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    StaffHonesty & Transparency

    Reviewed Oct. 15, 2024

    I honestly feel that this is the best option that I could’ve picked. The lady I spoke with, Raquel was very kind, thoughtful, and considerate and never let me feel ashamed about my situation. I would recommend this to anyone who needed it! I honestly feel that this is the best option that I could’ve picked. The lady I spoke with, Raquel was very kind, thoughtful, and considerate and never let me feel ashamed about my situation. I would recommend this to anyone who needed it!

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    Staff

    Reviewed Oct. 15, 2024

    Very good experience. The representative was very knowledgeable, would the help that he had given me and very patient while working and helping me fill out the paperwork. I recommend that he could help anyone and be very helpful to you place a business and I would like to take this time to thank him for his help

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 15, 2024

    Disclaimer: I don't normally do reviews, but this, chef's kiss! I received a letter in the mail from NDR, read it, but not making a phone call to inquire over a week later. It sounded good, but I was skeptical. You know the old saying, "if it sounds too good to be true, it usually is", well this was me. However, I made the call, spoke with Brian **, Subject Matter Expert, who was very patient with barrage of questions. The best part of all, the application and review process only took about 10 minutes each and I felt like a tremendous weight had been lifted. My plan will allow me to pay off my credit card debt (over 20k) in 32 months or less, freeing up cash flow to restructure my 1, 3 and 5 year Savings goals. I don't know if you're reading my review with excitement, but NDR is 10 out of 10!!!

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    Staff

    Reviewed Oct. 14, 2024

    I was welcomed back from Brian, he was very patient with me. He showed me very much respect. He helped me understand about companies that aren't good. I appreciate him very much. Now I'm back on track where I belong. Helping me get things straightened out now means the world to me. Thank you Brian.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2024

    Jerry was so helpful and explained the whole process thoroughly and walked me through the application. The application and approval process didn't take long. Everything was taken care of on-line while we were in the phone. Now I have peace of mind that I will be able to manage my expenses from here on out.

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    Reviewed Oct. 14, 2024

    Ben did a great job. Explained everything very well. Every question I had was answered. Very personable and made me feel comfortable taking this step. I would suggest working with him to anyone who is looking to work with NDR. Get this man a raise and some extra vacation days.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2024

    I was given the best customer service. Roshaunda was so polite, patient, knowledgeable and easy to talk to. My questions were answered and I was guided through every step of the way. It’s nice to know that I support and if I had any other concerns, I would be helped. I’m excited to move forward.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 14, 2024

    My pride caused me to not call sooner. I am very happy with the decision I made & Brazil ** really listened to me & reassured me that I made the right decision. The overall experience was amazing & it really works within my budget & payment schedule. The options were explained clearly to me & I was able to figure out the best route to get me debt free!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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