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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 18 Reviews 3035 - 3235
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 30, 2024

    Everything went real well. The gentleman that I was working with was very informing on every subject. After he was done I felt completely satisfied that I was doing the right thing. The process took a while but it seemed fast because everything was taken care of by the end of the call.

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    Staff

    Reviewed Nov. 30, 2024

    As someone who has never done something like this before, Joe was very kind and educational. The process was easier than I imagined. Seems like this was the right decision for me! I look forward to becoming debt free and working on getting my credit back to decent standings. I look forward to a continued relationship with NDR and am excited to see where my future can go.

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    Staff

    Reviewed Nov. 30, 2024

    My advisor Taylor ** has been incredible and I am so excited to get on the road to being out of debt!! She helped me figure out how aggressive to be to get out of debt ASAP! Appreciate all of the help from this company for a fresh start. In less than 4 years I should be debt free!

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    Staff

    Reviewed Nov. 29, 2024

    He was very polite. I love how knowledgeable he was. He took his time and he walked me through everything and answered all of my questions. He didn’t make me feel embarrassed for need help. He helped take a lot of pressure off of my chest. He made me cry happy tears of joy

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    Customer ServiceTechStaff

    Reviewed Nov. 29, 2024

    I'm happy to have called. They answered my questions and helped me really feel at ease with the process. The representative was very efficient and knows his job well. Thanks to you all for excellent service. I'm happy and feel less stressed about my debt. The representative explained every page to the contract one by one so I understood each and every page.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 29, 2024

    John was so sensitive to my needs as I have experienced two brain injuries, as well as, the death of my Father. He was so patience with me as my verbal recall is slow. John possesses outstanding customer service skills! John was so patient to repeat questions slower for me. Thank you John for hand holding me through the steps to financial freedom! Happy holidays!

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    StaffBilling

    Reviewed Nov. 29, 2024

    You guys helped me out. I really appreciate it a lot. Thank you. I was really not sure how I was going to be able to get my bills paid with what I make. Thank you again. I will be able to save money from each paycheck to save. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Nov. 28, 2024

    Mr. ** was sincere and easygoing during the process. While I was in a embarrassing state he listened to my story and had me feeling normal. The process was smooth and quick. He was very professional while being like a family member. I recommended this service to anybody that lost their way trying to deal with everyday life.

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    Verified purchase
    Staff

    Reviewed Nov. 28, 2024

    While not something I want to do, I am however glad to have a company like National Debt Relief with a proven track record helping assist individuals in taking hold of overwhelming debt. While I am a beginner in the program the information provided is helpful in moving forward. I hope to be debt free in 48 months or hopefully sooner.

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    Verified purchase
    StaffBilling

    Reviewed Nov. 28, 2024

    I’m so happy and proud of you guys. I will be praying for you guys and may God bless you guys. Finally I am relaxing with my credit card debt. The person who helped me with this was very nice and kind. Appreciated to him thank you so much. I will share it to all of my friends

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    Verified purchase
    StaffRates

    Reviewed Nov. 28, 2024

    I heard about National Debt Relief from my coworker who rated their service and professionalism at a very high standard and mentioned they helped her greatly. I've never had to seek help financially with my debts until recently and I was very hesitant about debt relief companies but after my coworker shared her experience I knew I could trust her and decided to finally reach out to National Debt Relief myself and see how they could help me and my situation. The representative who helped me (Jaison) was more than helpful and extremely friendly. The options that they offer you and the efficiency is outstanding and I would recommend them to anyone who is having any big financial burdens

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    Verified purchase
    Staff

    Reviewed Nov. 28, 2024

    Your staff was so kind and knowledgeable. They treated my husband and I with such respect and made us feel such relief from the anguish of financial burdens. We now are able to pay our monthly premiums, pay $26,000 less through your negotiations and make ends meet each month. We finally have hope and can see a positive future.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 27, 2024

    The debt relief consultant was kind and knowledgeable. She made the process simple and understandable. She took the time to explain everything clearly and answered all my questions. After each explanation, she asked if I understood and had any questions. At the end of the call, I left with less stress, knowing I had the help to become debt free.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 27, 2024

    Working with Roni was awesome! She explained everything very well. Roni was patient with me as I missed two appointments as I was helping other out on yard and home repair work and missed two calls. Roni was very helpful changing plans despite having her children home during Thanksgiving week. Again, Thank You Roni!

    Sincerely,

    David **

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    Customer ServiceStaffBilling

    Reviewed Nov. 27, 2024

    My wife had contacted NDR, to which Marc ** responded. MJ ** took over our case and got the file put into my name since I'm the one that takes care of the bills. It was all done smoothly. They got our debt knocked down to a little over half as far as payments go. We'll be debt free in 51 months.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingTimeliness

    Reviewed Nov. 27, 2024

    2024 has been one hell of year-talk about STRESS 100x plus. Thank gosh it is almost over. Lost the job and credit cards are due. I filled out a standard request for more information form on the internet to National Debt Relief and in less than an hour Dwight was calling me on the phone. I wasn't prepared for the 3 hour enrollment process but Dwight was very personable and understanding and got me all setup. Follow up emails promptly afterward to complete the process the next day and I am ready to go! I feel going into 2025 is going to be the best ever now that I have that weight off my shoulders. Thank you Dwight and NDR!!

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    Verified purchase
    Staff

    Reviewed Nov. 27, 2024

    Jacob made sure that I understood all that was stated about National Debt Relief program. He was very helpful and assured all will work out fine, and that made me feel great and that I will successfully complete this process and save money. Good job Jacob and thanks so much for getting me started on clearing up my debt.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 27, 2024

    Extremely quick turn-around time. I hadn't had the application submitted more than an hour when I received a call from Brian. I had to call back due to timing, and was on hold for 15 minutes, but otherwise, my experience was flawless. He explained everything thoroughly in a manner easy to understand, listened patiently and empathetically as I went over the circumstances leading to our current situation, and laid out the goal in layman's terms. I'm so happy to feel that the burden of trying to dig ourselves out of a financial quagmire has been lightened, and also guided by those who are experts at what they do. I feel I can finally breathe air again.

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    Verified purchase
    Staff

    Reviewed Nov. 27, 2024

    Beverley was very helpful with the process. She took as much time as I needed. I would recommend this debt relief program to others. I will be able to add other creditors as I find them. She repeated instructions as needed and answered any questions that I had. She was very helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2024

    Matthew helped help yesterday and Avery helped today. This program will help me tremendously. Looking forward to getting out of this debt and living in normal life. I appreciate Matthew with some the time with me to get started. Avery followed up to make sure I got in the Portal which I finally set up.

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    Verified purchase
    Staff

    Reviewed Nov. 26, 2024

    I can’t say enough about our experience with our representative, James and the company National Debt Relief. We were so overwhelmed with our situation and I suffer from a health disability that made everything more difficult, but James was so kind and he took all of the fear away. He was understanding when I had to reschedule and he really helped my husband and me navigate a really scary and difficult time of our lives. This is going to change everything for us. No more sleepless nights. It really wasn’t an easy seamless process. We never thought that there was a program out there that could help us so much and people that really cared about us with respect and kindness like our representative James. I would highly recommend National Debt Relief to anyone who is in a similar situation that we found ourselves.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2024

    Frankie did a great job helping me through the entire process and getting all my ducks in a row. Debt & money problems can be messy and carry a lot of shame and Frankie made me feel very at ease and empowered me to take control of my situation without shame. His customer service was excellent and we were able to build rapport while still remaining efficient in getting everything setup. Towards the end of the call we got disconnected and Frankie made sure to reach out and ensure I wasn’t left out in the cold and had everything I needed before we ended.

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    Verified purchase
    Staff

    Reviewed Nov. 26, 2024

    All the information was clear, and understandable. The agent was incredibly kind, and patient. She broke down everything for me, like how long it will take, what the process is, and all of the numbers involved. I feel a weight lifted off my shoulders, and a real chance to get my life back on track.

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    Verified purchase
    Staff

    Reviewed Nov. 26, 2024

    My experience was a great one, I'm walking away from this knowing what's going on and feeling supported & relieved. I think she did an amazing job & appreciate her patience & guidance through this. She was very nice, helpful & explained everything as well as checking in to see if I had any questions along the way.

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    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Nov. 26, 2024

    I have had a huge relief from bill collectors. I no longer have my phone ringing all the time. This has been one of the best things I have done in a really long time. It makes me feel so much better knowing these bills are being paid to an extent and most could have been paid if interest rates were under 29%. That is the part that was a killer for me. I could pay fifty bucks more than the minimum payment and nothing ever came off of the bill. Everything that I was paying was all interest. Thank goodness for Debt Relief. I am now able to breathe a sigh of relief now. Thanks to this amazing company.

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    Verified purchase
    Punctuality & SpeedRates

    Reviewed Nov. 26, 2024

    Everything was done professionally, politely and easy to follow along. My questions were answered promptly and easily understood. Was a great experience overall. Didn't know what to expect in the beginning, but was glad I experienced this professionally polite process. I would recommend this to another friend, family member or whoever's interested.

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    Verified purchase
    StaffBillingLoan Process

    Reviewed Nov. 26, 2024

    I contacted National Debt for help with my recent problems, such as meeting monthly obligations from too many credit cards and loans that were used as a source of relief, only to create additional debt. The representative that I spoke with the first day was accommodating and answered all my questions, making suggestions and allowing me time to do my research to see if the program was indeed the best solution for me at the time. It turned out to be the best way to resolve my money problems, and I welcome the opportunity to have such helpful and supportive representatives who are willing to take the time to treat me like a person and with the utmost respect.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 26, 2024

    The gentleman that walked me through this process, Mr. **, was very patient. He helped me navigate with my iPhone challenge. I also had audio issues with my phone. Mr ** was so understanding and he made me feel comfortable. He was thorough in his explanation. He was polite and respectful. He was knowledgeable about his business. I appreciate his help.

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    Verified purchase
    Staff

    Reviewed Nov. 25, 2024

    Beverley helped me so much! I was initially afraid of committing to working with NDR because I’m new to the world of debt and it’s intimidating. She was patient with me, helped me create a personalized plan, and ensured I understood everything along the way. I know I’m in great hands and I feel so much relief because I see now that it’s possible to get out of this situation. I truly appreciate Beverley and all her help!

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 25, 2024

    It was easy quick and helpful. The customer representative was incredibly helpful. Very polite. She made everything super easy for me. Space space I’m glad I went with the service and I’m sure it’ll help me out to do everything cheaper and really fast. Thank you so much for your professionalism.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 25, 2024

    Tracey was quick and informative with the whole process. I was unsure how all this was going to go, but she quoted me through each and every step. I am thankful to be able to start taking care of my debt and National Debt Relief will be able to help me do so.

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    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Nov. 25, 2024

    Thank you guys again so much. I can't believe the total consolidated payment of all my credit cards is somehow LESS THAN THE MONTHLY PAYMENT OF JUST ONE CARD??? They give you the documentation that lays out your total expenses and every so easily. I am terrible at money and probably always will be. But National Debt Relief has at least given me this opportunity to have a fresh start again... Thanks again brother. I can't praise Calvin ** enough with just my words, but I would just like to recommend or commend him for his calmness in helping me. Thanks bro!

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    Verified purchase
    Staff

    Reviewed Nov. 25, 2024

    I had looked into these programs many times in the past, and they always left me feeling like I was getting in over my head. Chandler was great! Personable, understanding of our situation. I am very hopeful that this program will help us with all of our issues. Questions answered, assurance that this was the way for us to go.

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    Verified purchase
    Shayla increased rating by 4 stars.
    Customer ServiceMaintenanceStaffResolution
    After a positive interaction with National Debt Relief, Shayla increased their star rating on Jan. 9, 2025.

    Updated review: Jan. 9, 2025

    I got a call back from a supervisor several weeks later and after explaining everything to them and them talking to their managers they were able to help me with everything and add the accounts back.

    Original Review: Nov. 25, 2024

    I called and got all the information before enrolling. Called back today to enroll and I thought everything was fine. I forgot to ask a question and it turned out they had to remove two of my creditors off my account and couldn’t not help me with them because I was given completely wrong information and there was nothing they could do to help me or fix the situation. Just kept repeating the same information over and over and didn’t try to rectify the situation in any way.

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    Verified purchase
    StaffBilling

    Reviewed Nov. 25, 2024

    I was helped by a really good worker that was very empathetic when I told him all of the problems I was going through. He also explained everything very clearly and patiently. The payment I have to make is nothing compared to what I was paying to my credit cards.

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    Verified purchase
    Staff

    Reviewed Nov. 25, 2024

    My representative Colin was the greatest. We have been going through this for over a month now and I’ve been very scared and apprehensive and he was so patient never rushed me. Always wanted me to do the best that was for myself. He always explained everything thoroughly and at the end made me feel very comfortable and I’m so glad I did this.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 25, 2024

    I have never ever received such a welcoming, courteous, professional and supportive customer service in the field of finance the way I had encountered with Mr. David **. He is an extraordinary brilliant National Debt Relief representative and he explained wholeheartedly the entire process which made gave me a new financial life!!

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    Verified purchase
    Staff

    Reviewed Nov. 24, 2024

    I stopped feeling the pressure of living paycheck to paycheck, the lack of sleep and depression. I now enjoy my days off knowing I have some pocket money. ** explained the 2 options available and found the one I would benefit from. I'm also going to take advantage of the tools online to help me invest and save.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 24, 2024

    Alex is really helpful and patient. He explained everything that could help me understand the program and really fast response and on time. Great service! I would suggest to everyone who needs the service in the future. They are in great hands! Great customer service also. They won’t make you wait for any second.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2024

    Jeff ** was incredibly helpful throughout the whole process of helping my wife and I. We had questions which he was able to help answer for us and make us feel better about the decision to go with NDR for us to get a handle on our debt. Jeff was great in making sure we understood everything associated with what we were getting into so we didn't have anything blindsiding us later on.

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    Verified purchase

    Reviewed Nov. 24, 2024

    I have needed to do this for some time and I finally got the courage to do so. I was Never judged on why I got where I am today. Everything was positive and smooth going. I am looking forward to see what comes In The weeks and months to come to start getting back on track and make my life easier as I go forward with a positive outcome. Thank you.

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    Sales & MarketingStaffRates

    Reviewed Nov. 24, 2024

    I know you say you are here to help but with all the scams out there I was very concerned if you were truly legit. My agent, JC, picked up on how skeptical I was and immediately told me about your company. We even had a few laughs just about life. Besides the fact you have an A+ rating with the BBB, and I did check, JC was so kind and very thorough, she is the reason I went ahead with the application.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2024

    I was amazed by the down to earth and friendly nature that Matt ** showed me when I was signing up for debt relief. He made me feel better about my situation and helped me see that things could be better once I got help. He was understanding of my situation and answered all the questions I had about the program and more. He was flexible with his time and made himself available when I was able to talk. He's one of the number one reasons I agreed to sign up so quickly and felt secure in doing so.

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    Billing

    Reviewed Nov. 23, 2024

    One of my daughters asked me about my experience with National Debt Relief. Because they would prefer to just pay one lump sum instead of doing several dozen bills. Some require Money Orders, some are by debit card, and some are with Checks. Busy working Mom with children and a household to run and dogs too. So I referred you to her as she would like to do much the same as us.

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Nov. 22, 2024

    Sarah was super. Extremely knowledgeable, compassionate, caring. Sarah took the time to make sure that we were comfortable with this arrangement. She answered all of our questions. Sarah took a text from me after our second phone call, and answered right away. I am very pleased with this company and Sarah.

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    Verified purchase
    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed Nov. 22, 2024

    My experience with the application and questions was fantastic. There was so much information and I had very few questions which were all answered. Going through the agreement was very thorough and easy to understand. I know I have made an excellent choice to help me get through my debt commitments.

    I am so pleased I saw your television advertisement the other day. Just one phone call to get on my way to be debt free. Thank you so much.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    John ** was very helpful, knowledgeable and patient with us through the whole sign up process. He took us through each step one by one and explained anything we did not understand or had any questions on. We hope that continues till the very end. Thank you National Debt Relief!

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    Contract & TermsStaff

    Reviewed Nov. 22, 2024

    I was treated with total respect and everything was explained to me to my total understanding. I was not pressured into reaching the agreement with your company. The representative was knowledgeable of the process and made me feel comfortable signing up with your company. I look forward to resolving all my debt and reducing the stress that it causes me.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 22, 2024

    I'm grateful to Aiden Sleigh for sticking with me to help reduce my anxiety over my horrible financial situation. I am finally excited to have a plan to rid myself of debt forever! I appreciate his kind counseling and the way he was prepared to ask me everything and did not judge my answers. I chose NDR after reading the reviews made by others about the professionalism, security, and follow-up given. My credit cards are a thing of the past - Thank you!

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    I spoke with Josh and he was very kind and explained everything in complete detail. I wrote everything down that he told me. We discussed how was best to help with my debt and the best way to work it so that I could eliminate it within five years, he was extremely helpful.

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    Verified purchase
    Customer ServiceCoverageStaffBillingHonesty & Transparency

    Reviewed Nov. 22, 2024

    Anyone needing help with credit card debt should contact National Debt Relief, they are very upfront, honest, polite, and will help you through the process. I had my account t set up and running the day of my first call, and the support is over the top. They covered every little detail with me and promised checkup calls down the road. I'm very happy and satisfied with my decision to join National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    The agent I worked with was Crystal. She was very informative about the program, gave me all the details and info about each step of the program. She was very patient and she showed a lot of concern by asking if I had any questions and she made sure I understood the terms of each page of the application. So glad I was able to get approved.

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    Verified purchase
    CoverageStaff

    Reviewed Nov. 22, 2024

    I am very pleased with the professional assistance of Angela **. Using the resources of National Debt Relief and their method of repairing the damage that I have managed to get myself into while you help me get out of that. I sincerely thank you.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    David ** was the first agent I had an encounter with. He was very helpful in sharing the pros and cons of getting rid of the mountain of debt I have. He was able to answer my questions and be patient as I was deciding what was best for myself and my future. Thank you for all your help David! I am very excited for this journey I have begun!

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    Verified purchase
    Sales & MarketingLoan ProcessRates

    Reviewed Nov. 22, 2024

    Had my account for 7 months. Made 2 settlements, then just took all the money I paid each month for fees etc. after paying these two accounts monthly. Then they want to transfer you to an associate for a loan to pay all the accounts off at a very high interest rate. After I agreed, immediately 4 accounts were settled. They hook and scam you, then you have no choice but to take the offer. Your credit score is in the dirt.

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    Customer ServiceStaff

    Reviewed Nov. 22, 2024

    Positive experience, such difficult complex situation even shameful! All that melted away with Mr Karl aka new life coach! Strategic knowledge, professionalism, friendly, genuine manner is greatly appreciated! Huge sigh of relief!!!! Thanks be to God for Karl and NDR!!! Forever beholden to you all!!! Glad I phoned and dropped former dept processor! Again kudos Mr Karl **!! I can feel my body entering zen mode!!!

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2024

    I reached out to AmOne and they recommended National Debt Relief. I was contacted by a representative who was very polite and well spoken. He listened to me as I explained my situation and gave me two options. One of them was something that I think would help me with my situation. He helped me every step of the way. So I applied and got accepted. I am very thankful for opportunity. I am sure it will help me accomplish my goals. I would highly recommend this program. Thank you very much. I give this company 2 thumbs up.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2024

    Not sure yet, I just got started. So far so good. Ask me again in a few weeks. I was helped by Nicole **. She was very helpful and polite. I can give a better review once all my debt collector stop calling and I will know for sure my checks are safe

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2024

    David was very polite and helpful to me and thanks for helping me through this ordeal. I understood what he said. He helped me thru the signing of paperwork. I am not too good on the phone. Again thank you very much for your help and support to see me through this and l recommend y'all to anyone.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2024

    Emillio ** was the agent that got me set up he did a wonderful job and explained everything to me and got me started with the program. He even stayed after hours to make sure everything was set up correctly and ready to go. He helped me to do everything on my side with my computer to send to him. I am not that great on the computer but we got the job done.

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    StaffBilling

    Reviewed Nov. 21, 2024

    Bionka was very helpful and explained everything and how it all works. Hopefully this will help me to finally be able to retire before my body quits! Just having the stress taken away will be a big help. I do not get enough social security to live on and with all the bills I have to work everyday to try to keep up

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    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2024

    They are very kind and helpful to me. I was stressed and concerned about my finances. They made the process easy and I was satisfied with the service. It was very quick to go through the process and Matt was knowledgeable. Thank you for so much help Matt. I really appreciate it.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2024

    Natalie guided me in the right direction. Excellent support. Made me feel very comfortable with the whole situation. I’m very excited to finally be debt free. I would definitely recommend to people I know that are also in debt. I was very hesitant at first but Natalie really changed my mind!

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    Customer ServiceStaff

    Reviewed Nov. 21, 2024

    I wanted to personally thank AJ ** for assisting me with getting setup into your program. AJ was personable, compassionate and was able to answer all of my questions which made me feel at ease. Months of stress just melted away from me after our call. He was a great help and I will recommend your service to everyone!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 21, 2024

    I was worried no one could help. But Joseph was so kind! He was thorough and explained everything in detail. He went through everything, and got back to me exactly when he said he would! And the paperwork was done today! I thought I would have to wait days! THANK YOU!!!

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    Staff

    Reviewed Nov. 20, 2024

    I cannot say enough great things about Ms. Nikki ** at National Debt Solutions! She was incredibly supportive and sensitive to my situation, making me feel heard and valued throughout the entire process. Whenever I had trouble understanding something, she went above and beyond to explain everything clearly and patiently. Her professionalism and genuine care truly set her apart. I absolutely adore Nikki and will recommend her exclusively to anyone in need of assistance. She’s simply the best!

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 20, 2024

    I was pleased with your Customer Service representative. He was efficient and effective. Also very pleasant and helpful. My responsibility making sure funds are available in my account each and every month. Also explained each page of the agreement. Made sure every page was initialed and signed. Happy with the outcome..

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    StaffLoan Process

    Reviewed Nov. 20, 2024

    My customer care loan officer Khristopher was really great. He walked me through everything that I needed to know about consolidation. He helped me do a budget that I didn't think I would have enough left over for but Khristopher was great kudos to Khristopher. I will be forever grateful for his help and helping me resolve some issues that were really stressing me out.

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    Staff

    Reviewed Nov. 20, 2024

    I was very happy with my experience so far. Hansel was very helpful and went above and beyond to help us, he answered any questions and concerns we had and stayed in contact with us through the process. I would recommend National Debt Relief to friends based on my experience so far.

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    Staff

    Reviewed Nov. 20, 2024

    I'm very happy to be taking control of my financial future again! Budgeting with the company help me realize it is possible to pay off my debt. Paying it all off in the next 2 years doesn't sound as detrimental as over the next 10 or 20 years. Thank you.

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    TechStaff

    Reviewed Nov. 20, 2024

    Matt was knowledgeable and well prepared. He outlined the whole process in detail and made me feel comfortable with the program, even though I have had a bad experience recently with another debt relief provider. I look forward to a successful conclusion to my debt relief and increasing my overall credit situation.

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    Customer ServiceStaff

    Reviewed Nov. 20, 2024

    Every time I call - I receive top notch customer support- the representatives are kind, professional and knowledgable - They also have a compassion that is very needed. Also, the level of understanding and fact that they have no judgement is superior. Keep up the good work and your employees are outstanding

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    Staff

    Reviewed Nov. 20, 2024

    The process was very easy. It was simple to get enrolled and the employee who helped me was amazing. He went over everything I needed to know in great detail and had no problem answering any questions. Overall I would highly recommend this service to anyone who is looking for a way to finally get out of debt.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 20, 2024

    The specialist was very cordial and professional. My overall experience was great customer service, being very knowledgeable about my experience. I highly recommend National Debt Relief to my relatives and friends. All of my questions were answered and detailed explanations. This experience did not give me the runaround from company representatives.

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    Customer Service

    Reviewed Nov. 19, 2024

    Well it was resolved with many calls but it was very hard to do. Never got the same person and most time did not get the the same answer. In the end it got resolved somewhat. Never got the final paperwork like I was supposed to. If I was looking to do this again or someone asked me I would not recommend this company.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2024

    Mike was clear, I understood what he was conveying to me. I am happy that Mike constantly called. I did not feel like he was overbearing. I was looking for a program to help me with my debt. When I found this program online I was very skeptical, but my interviewer Mike help my skepticism to go.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 19, 2024

    I am tremendously happy with how fast and effective the program is and how well they are e working to help me resolve my debts. They even found debt that I had forgotten about and called me to add it so I wouldn’t have to miss out. I 100% recommend them to anyone to get back on track with their lives.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2024

    I believe all was explained to me in great detail. I may not have grasped some details, but was assured I could call at anytime for help. Bonnie ** was very helpful. I have put off for years consolidating my finances, but it was time. I am glad I have reached out finally to do this program.

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    Customer ServiceStaffBilling

    Reviewed Nov. 19, 2024

    Credit card consolidation...very satisfied with my rep...Freddy **. Very patient and informative when needed. I am very satisfied with the first contact and set up of an account with your company. Freddy checked in with me today by gmail to see how things were doing. I have not responded back to him yet.

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    StaffBilling

    Reviewed Nov. 19, 2024

    She was very helpful with and took time to tell me about everything that can help me. This program can help me save cash in my saving account. I'm at the age I need to save. Miss ** show how this program work with my credit card. I had cut down on using them.

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    Punctuality & SpeedStaff

    Reviewed Nov. 19, 2024

    The person who helped me was very kind & patient with me when I had a bunch of questions. They also explained everything really well so I understood what I was signing up for and how the process was going to work. I'm thankful I was also reached out to as well because I had no idea this organization even exist or also how quick and easy everything was able to be done.

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    Customer ServiceContract & TermsRefunds & PayoutsStaff

    Reviewed Nov. 19, 2024

    I have been so stressed out. Even health has gone hill. I have got shingles and been sick. It’s amazing what stress can do to a person but your customer service representative was amazing. I cried and cried and I am sure I will still cry for awhile because of the stress of owing money and not paying my debt only to you guys. I am sure once things start happening and things get paid off I will get better. Thank you so much for helping me out.

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    Staff

    Reviewed Nov. 19, 2024

    The whole process was easy to do and pain free. From step one to done I had no worries. I was able to understand each and every aspect therefore had confidence in what I was doing throughout I would definitely suggest this company for those that are in need of financial relief.

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    Staff

    Reviewed Nov. 19, 2024

    Nellie ** was amazing, she helped me so much. I was so stressed but she helped me get through it. My daughter in law suggested you to me and gave me the link. I just didn't know what to do and this. Thank you for helping me National Debt Relief.

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    Reviewed Nov. 19, 2024

    Your people were very easy to talk with and they went through all the things that were important to me. Just hoping to get though this mess as soon as possible. I know it is going to take some time. Do not have much more to say at this time just too much to think about. Thank you. Hope to see things get better.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2024

    Rashad was GREAT. He helped me and my wife through the process, he answered every question. He took his time and explained everything thoroughly in great detail. He was the model for great customer service. We hope every client is lucky enough to have someone like him walk them through the process.

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    Customer ServiceStaffBilling

    Reviewed Nov. 18, 2024

    I had talked to one of the agents at National Debt and it was a great success. Tashana told me everything I needed to do and what was expected of me. I am very glad I made the call. I would have been forever getting my credit card under control. After that the very nice lady named Chemekia helped me to get my portal ready…. he was very patience with me. Thanks again Chemekia… I would recommend you and Tashana to everyone. Great Job!

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    Staff

    Reviewed Nov. 18, 2024

    The debt relief agent that handled my case was very knowledgeable with all aspects of helping me through the process of applying with National Debt Relief. Also after I was approved he was very helpful with getting through the signing to finalize the process. He always made sure I understood all the information he was reading to me.

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    Customer ServiceStaff

    Reviewed Nov. 18, 2024

    Was a great and painless experience. Your agent was very helpful and supportive, I'm a manager in a call center and would love to have an agent with his level on anyone of my teams. Way to go. Keep up the awesome work. Thank you for all the hard work and dedication you put in to assisted today, you are greatly appreciated.

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    Staff

    Reviewed Nov. 18, 2024

    The experience went very well. Appreciated the expertise of the agent. Was very pleased with the solution provided. Would recommend to others. I am very satisfied with the results. Looking forward to working with National Debt Relief. All my questions were answered satisfactory. I appreciate all the help agent provided. Agent was very knowledgeable of the subject matter.

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    Staff

    Reviewed Nov. 18, 2024

    They were very helpful in answering my questions and helping me make up my mind as what to do. I am very happy with the way they went over everything and walked me through the process. I would recommend them to anyone. They made the process so simple and easy and did not give up until we were both happy with the final plan.

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    Reviewed Nov. 18, 2024

    You guys are the best. Unfortunately, I have decided not to use your services. I was telling my sister about what I was doing and she got all flared up. She offered me the money I needed and said..."If you are going to pay someone to lend you money let it be me and keep the money in the family!" So That is what I am going to do. Thank you so much. I would have let you know sooner but I could not get through to anyone during the weekend. Thanks again and keep up the great work!

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    Staff

    Reviewed Nov. 18, 2024

    National Debt Relief has been a true blessing for us. James was very helpful and it's such a huge relief now that we will be able to manage ourselves financially and start saving money instead of living paycheck to paycheck. Bankruptcy was not an option for us. National Debt relief gave us the peace of mind we need for our future.

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    PriceBillingRatesTransparency

    Reviewed Nov. 18, 2024

    The company works with you and keeps you updated on your progress! Any changes that are made they notice you immediately! This company also keeps your payment at a reasonable price for you and anyone who applies!

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    Staff

    Reviewed Nov. 18, 2024

    Its was very easy. She was great. It was explained to me to what was goin to happened and how it's done. She was very helpful.. I would definitely refer someone to do this.. I will always you debt relief.... She helped me with the process of filling out the forms and paaswords..to everything.

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    Contract & Terms

    Reviewed Nov. 18, 2024

    I am pleased up to this point, because everything that was said to me has been truthful, including the contractual agreement. I have no additional information to add, because I just signed up with National Debt Relief. I was told that my bank account would be where I could see and review how my deposits are collected and disbursed, to which I found that to be true.

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    CoverageTechStaffBilling

    Reviewed Nov. 17, 2024

    Edwin ** was the NDR representative I spoke with to get enrolled in the program. He was very responsive and in today’s world that means a lot to me. The one aspect of the program I am not comfortable with is the vagueness of the total planned payment stream. I was told it is a 40 month program, but the contract says payments may be required beyond 40 months. I was also informed there is no penalty for prepayment but did not get a clear understanding of how that would impact the total payment stream.

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    Staff

    Reviewed Nov. 17, 2024

    Dontez was very patient and I felt comfortable. The process was long and tedious but he made it seem simple. I feel extremely relieved and hopeful that I will be able to get out of debt much easier than I was facing. Thank you so much for the boost and my depression is on track to becoming non existent.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2024

    I was a little apprehensive about making the call, but my representative was so kind and helpful, he put me right at ease throughout the whole process. He answered all my questions and didn’t make me feel like a failure for needing this service. It was a good experience all around.

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    StaffTransparency

    Reviewed Nov. 17, 2024

    National Debt Relief was a salvation for my family. We almost got into a bad financial transaction and when I spoke to Freddy, the agent designed to help me by NDR, he was kind, patient, knowledgeable, and ready to help. The whole process was super transparent and the agent made sure that I felt safe and properly assisted. I am very happy with my decision of start working with NDR.

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    StaffBillingRates

    Reviewed Nov. 17, 2024

    An exceptionally easy experience with Dennis **, Debt Specialist to initiate the services provided by NDR. Thanks for assisting in establishing an account, relieving me of the burden of paying high interest rates and having been provided the peace of mind that my payments are within budget and manageable. It was a pleasure to have been walked through the process.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2024

    National Debt Relief understood my situation, got me qualified, and worked hard to get me back on track. I'm very thankful to have chosen National Debt Relief, and would recommend anyone to call them because they most certainly can give you the help you need. I was overwhelmed when the process started right away and I truly appreciate the effort made in getting me qualified.

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    Customer ServiceStaff

    Reviewed Nov. 16, 2024

    My experience with Steven over the phone was seamless and professional. Steven was very informative and knowledgeable through each step of the enrollment. Steven was exceptional in answering every question I had. I was confident about the program after the discussion Steven and I had. Thank you National Debt Relief.

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    StaffTransparency

    Reviewed Nov. 16, 2024

    Everything about available programs was described in intricate detail as many times as required. My needs were weighed against all applicable programs. My contact was thorough, technically competent, patient, sympathetic and very friendly. I am now confident and comfortable with my selected program. I am moving forward to implement the program to our mutual advantage. Thank you for having a program with high standards, flexibility and transparency.

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    Staff

    Reviewed Nov. 16, 2024

    Beverly ** deserves a 5 Star, highly professional, patient, caring, creative, flexible, and empathetic. Her people and work skills set guided my decision and supportive. Mrs. ** successfully secured enrollment approval and clearly communicated with me and my family. Mrs. ** is an Excellent Representative for the Agency and our family is on a positive financial road to being debt free. Thank You from our hearts, Mrs. ** and the National Debt People Advocate!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 16, 2024

    When signing up it went very smoothly. We worked with Brock several months ago, thought we could do it on our own and we reached back out. He responded almost immediately. Within 24 hours and maybe a total of an hour on the phone we are all signed up. He explained everything we should expect thoroughly and answered any questions we had promptly.

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    Staff

    Reviewed Nov. 16, 2024

    Erik explained the whole program to me because I had some reservations about even contacting anybody about my situation. He was very helpful and I’m glad that I decided to do this and they have different plans for what your financial status is. Give it a chance have them talk to you and you know you can make up your mind and you can cancel it at any time during the time that you’re in the middle of the getting out of debt, but that would be silly to do because that’s what we want to do is get out of debt. So I definitely recommend the company and they lowered my debt $7000 which was great and then three years I will be debt-free!!

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    Refunds & PayoutsStaff

    Reviewed Nov. 16, 2024

    I received information the program and decided to sign up. To get my debt paid for quicker than I could on my own! I have ran into different things during the last 5-6 years to make it harder to happen! I’m thankful for their help to get the debt behind me!

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    StaffBilling

    Reviewed Nov. 15, 2024

    Angelica ** was whom I talked to. She was amazing, helped me with getting enrolled and made everything I wanted to get done happen. She was able to push my first payment back to the date that I requested and have my payments where they needed to be. She was absolutely amazing!

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    Staff

    Reviewed Nov. 15, 2024

    I had a wonderful experience talking with Mike K. He was very informative and clearly knew his job well. The best part was his ability to empathize and listen to me. It felt like I was understood and that I wasn’t alone. For the first time in months I felt empowered about my situation and that meant everything to me. He deserves recognition and a raise.

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    Staff

    Reviewed Nov. 15, 2024

    I was very overwhelmed and nervous. Kelly ** was extremely patient and kind. She was also very thorough and knew exactly what needed to be done. She not only did her job effectively and efficiently, but had a personal touch that just put me at ease. She was the best!!!

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    Customer ServiceStaff

    Reviewed Nov. 15, 2024

    Brian was absolutely the best. He was very patient with me and explained the details very well. When I had to hang up he would call back to finish the application. Living in the country you lose service so very professional of Brian. I would definitely recommend this company to anyone trying to get out of debt

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    Customer ServiceStaffTransparency

    Reviewed Nov. 15, 2024

    I am very pleased with the customer service representatives that I have been speaking with. They have been so helpful to me. I am really looking forward to completing my plan with national debt relief and hoping for the best results outcome. I will definitely stay updated with my plan.

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    Staff

    Reviewed Nov. 15, 2024

    Corey was very knowledgeable and considerate. I loved working with him. I felt relieved after we completed the process and glad for the assistance. I am looking forward to freedom. My hope is to be able to pay more than the required and pay off earlier than anticipated. Thank you so much for your assistance.

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    Reviewed Nov. 15, 2024

    I had a great experience working with TurboDebt to get enrolled in the NDR program. I am excited to get this plan. The plan makes me feel better financially and in my mental health. Better than filing bankruptcy. The NDR is providing the relief I need and was a very smooth process.

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    Customer ServicePriceStaff

    Reviewed Nov. 15, 2024

    John ** was very professional and answered all of my questions! I felt comfortable talking to him about my situation. He was very understanding and professional! I would recommend this program to my friends and family! We need more caring and understanding from people in this world. Times are hard and everything is so expensive these days! He show me compassion and understanding! I am in customer service and I try to treat the customer the way I would like to be treated. Thank you for helping me to resolve this issue in my life.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 15, 2024

    I'm writing to express my thanks for your prompt and resourceful handling of my financial issues. It would not have been possible for me to secure a loan without your help. I want to express my sincere appreciation for your continued support. I value the insights and guidance you provide.

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    Staff

    Reviewed Nov. 15, 2024

    Kudos to the specialist John, who from the start walk me through your program. He was very efficient and respectful. I felt no pressure. He was expedient and explained any questions that I had. It's people like John that makes a person feel welcome. Again John thank for helping me with my financial freedom.

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    StaffBilling

    Reviewed Nov. 15, 2024

    When enrolling in the debt relief program it was smooth sailing. Sam was super knowledgeable and nice. She answered all of my questions with no hesitation. She made me realize that signing up for this program was the best for me to get out of debt. And in 3 years I would be debt free with making all of my payments. Without this program I would be in debt 25-30 years.

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    Rates

    Reviewed Nov. 15, 2024

    Brock ** came to my rescue with a plan that will enable me to live simply and manage my lifestyle. I pray this program will give me relief from high interest rates and the headache of struggling to keep up. Thank you Brock **! Thank you National Debt Review. Before I was chasing the bank.

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    Reviewed Nov. 15, 2024

    Everything is turning out just fine with a little patience and hope. It's all been hard when I lost my job five months ago. It was hard trying to find another job of what I used to make. It's just nice to have a job and try to get everything working normal again. Thanks to friends that turned me on to the National Debt Relief Program

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    Punctuality & SpeedStaff

    Reviewed Nov. 15, 2024

    Thanks to very patient Gabrielle **. I was able to complete, and establish the account online without difficulty. My thanks also to National Debt Relief for being there at a point in time (retired thirty years) when I needed it the most. I would definitely recommend them to friends needing this kind of assistance, and obtaining it quickly.

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    The person that assisted me was very thorough and helpful. I'm hoping this is able to work to help getting us out of debt. It's early to tell, but this seems like it will be able to help us through these tough years we've been experiencing. We've tried hard to pull ourselves out of debt, but it has only gotten worse over time.

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    Staff

    Reviewed Nov. 14, 2024

    The gentleman who we talked to did a fantastic job walking us through the process and helping us move towards our goal of being debt free. He was nice and easy to talk to. Great experience overall. I would definitely recommend this service to friends or family that find themselves in a hardship.

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    Refunds & PayoutsStaff

    Reviewed Nov. 14, 2024

    I look forward to working with National Debt release in paying my creditors off in a timely and in a financial way that will meet my needs so that I will be able to pay for my personal care and medical needs. I know this will be a challenge one in which I looking forward to commit to the end

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    Staff

    Reviewed Nov. 14, 2024

    JERICHO was a pleasure to work with. I greatly appreciated his patience and willingness to go the extra mile to accommodate us. He was super professional and informative. He walked us through all the steps and explained everything thoroughly ensuring that we did not have any doubts or questions. I highly recommend working with him!!

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    Staff

    Reviewed Nov. 14, 2024

    I am incredibly grateful I made the decision to work with you all. Donavan was extremely helpful and very informative on the process and how it works. Throughout enrolling in the program I felt heard and my goals felt closer than ever. I’m excited to start my journey to a debt free life!

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    Customer ServiceStaff

    Reviewed Nov. 14, 2024

    It was a very easy process. I got an immediate call, was given my options and then a step by step process to get me all started. The caller I spoke to was extremely helpful and very respectful. I was very comfortable talking to this gentleman about my debt. Highly recommend!

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    NDR Representative Frank was very helpful and professional. He presented options to me, and I believe that I chose the best one for me. Being on limited income, I am fortunate to have found this program. By early next year I should begin seeing the full benefit of signing on with NDR. Thanks, Terry.

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    Staff

    Reviewed Nov. 14, 2024

    I am so happy that I reached out for support. I wished that I reached out sooner. I use to feel helpless and now I have hope. The application process was a bit lengthy, but the support throughout the process was helpful. All questions were answered with care. Overall it was a great experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    Edwin was great and very helpful through the setup of my consolidation. He was very thorough and knowledgeable. But most of all, understanding! He made the set up process very smooth and easy and worked within my work schedule, even calling back in the evening, to get everything done. Thank you so very much.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2024

    Lamar is a wonderful representative. He was professional, patient and explained the program. He was always there responding to my calls and very helpful. Being an older person with financial problems it was very hard to go thru the process, but LaMar was wonderful. He made it very simple and I felt less stressed.

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    StaffRates

    Reviewed Nov. 14, 2024

    Taylor ** was amazing with my first time experience here and answered all my questions and went over everything with great detail. What a great job with getting ahold of me when needed and right after I submitted the application. A great big thank you. I would give it a 10 star rating if it was possible.

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    Everything was great and I wouldn't change a thing, I've been in debt for a long time and I'm ready to get out, he work with me very well and he understood my whole situation and he worked with me through some stuff that I didn't understand about my credit report but he made it where I can understand it, so now I'm just waiting on to clear all this debt.

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    Honesty & Transparency

    Reviewed Nov. 14, 2024

    I was very impressed with how personable, honest, and sincere Ms. ** was while setting up my debt relief program. I'm grateful and, quite possibly for the first time in my life, optimistic about my financial future. My debt has held me back since I was a college student, felt insurmountable, and I'm rapidly approaching 30.

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    Staff

    Reviewed Nov. 13, 2024

    I was treated with top priority, all of my questions were answered. Everything I set out to do was done. Completed and with satisfaction. I was very pleased with my agent. He listened to what I needed, and he was able to solve all of my issues. I would definitely recommend your company to others.

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    Staff

    Reviewed Nov. 13, 2024

    My wife and I are very happy with the way that they are going to help us with our debt. For the first time in a long time, we both feel that we can breathe and be out of debt in the future. They were very helpful and considerate with our needs and treated us very well.

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    Customer ServiceStaff

    Reviewed Nov. 13, 2024

    Megan from the Client Success Team calling back to check up and go over things with me. Everyone has been amazing. I been very nervous but everyone has been very good about putting my nerves at ease! Went over everything to make sure I understand everything and I really appreciate that. Also that they will be with me every step of the way. That is very comforting for a person that is going through something like this!

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    Customer ServiceStaff

    Reviewed Nov. 13, 2024

    I was watching television, and had been contemplating on what to do with my financial situation for a while. Just then, a NDR commercial on. It sound like something that might work for me. I went to the website, answered the questionnaire, received an email and approved a call back. The NDR associate, Braulio was awesome. Very professional, knowledgeable, caring and personable. He made the process easy for me and comprehending. Braulio took care of me from the beginning of the process to the end of the process. I'm feeling relieved.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Nov. 13, 2024

    Had to split my conversation into two different calls. Chris worked with me on this. We agreed to a second call time quickly. To insure that I was able to attend the call he sent me a text verifying I'm still available. This made it so I didn't have to speak to two separate people. Possibly getting something mixed up. I would gladly recommend speaking with him and I hope to find that the rest of staff are similar.

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    Staff

    Reviewed Nov. 13, 2024

    This was a great experience so far. I am hoping that the team works hard and helps me and continues to protect my financial affairs and efforts. The rep was easy to get along with and very informational. Thank you for this program. I look forward to continuing to work with you.

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    Customer ServiceStaffBilling

    Reviewed Nov. 13, 2024

    From the moment I received a call from NDR, I began feeling relieved. I had a wonderful representative call and explain my options. While we all strive to never have to look for debt relief because we are able to make payments, it is great to know I still have an option! Thank you NDR.

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    Reviewed Nov. 13, 2024

    AJ ** truly went above and beyond answering all my questions and ensuring I understood each step of the process. Well done. Educating us with the this very touchy subject is key. I have recommended AJ and National Debt Relief to several coworkers and friends. God Bless and keep up the great work.

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    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2024

    My experience is really good. I’ve learned a lot of things regarding my debt. The person I talked to is very helpful. I’ve learned a lot how to handle my debts properly. They explained what creditor is hiding and now National Debt Relief will help me to be successful in my goal to debt free and I can’t wait to be successful.

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    Staff

    Reviewed Nov. 13, 2024

    Wonderful man was so helpful. He made it as easy and helpful with my situation. He explained every detail and scenario required!!! Couldn't have had a better experience with this horrible issue I found myself in. I would recommend this avenue anyone else I would know to have these issues.

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    Staff

    Reviewed Nov. 12, 2024

    Michael who we worked with was great and helped us feel at ease during the application and approval process. He gave us the run down and helped us understand things better than we would have without his expertise. He also did tell us a lot of jokes which helped us feel like we were in good hands.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 12, 2024

    Very helpful and informative, customer service is satisfactory. All information was explained in a clear and understandable way, transparency was upfront. I hope for a good outcome from my experience today. I was stressed from financial hardships but this has given me hope to eventually settle my debt and be financially stable

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    StaffBillingRates

    Reviewed Nov. 12, 2024

    Our debt specialist Robert ** was outstanding, he completely listened to my wife and I. He was understanding of our needs and very respectful, he explained the whole process in complete detail. Best of all, he relieved our debt from over $11,000 in interest fees. Also, lowered our monthly payments and saved us $850 a month. Would highly recommend National Debt Relief to any veterans like myself, who happen to fall under hard times.

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    Staff

    Reviewed Nov. 12, 2024

    My Initial experience was good, everything was explained to me and I felt relieved that I was hopefully getting the financial help needed. I will know more in about 6 months whether this program helped me or not. I am hopeful and eager to stick with this program as long as it takes.

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    Customer ServiceStaff

    Reviewed Nov. 12, 2024

    I had a great experience. I had Craig ** and he was just awesome. Constant communication from him and he explained things really well and I was able to understand. Little jokes here and there were fun and didn’t make him sound so robotic. I really loved the experience overall. No frustration responses when the emails weren’t right. Just helped find a different way and said what was needed.

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    Staff

    Reviewed Nov. 12, 2024

    The lady Miss ** was very professional! I enjoyed talking to her, especially a live living person. We talked about hardships & the economy every person in life was going through today. She was like family & that I could trust talking to her. She answered all my questions & gave me advice about how this company worked to help get me out of debt. Thanks Miss **!

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    StaffBilling

    Reviewed Nov. 12, 2024

    Hello, My name is Zsavwn and as we all know we can sometimes fall behind on payments, because we have so many things that we have to pay as well. That’s exactly where I am right now. I’ve seen commercials and I have received plenty of notices about “National Debt Relief”. I was a bit skeptical at first about trying them out, but when I did some research I was so impressed with how much they actually helped people get out of debt relief. I have family members looking to get signed up as well. My Debt Specialist, Erick ** was very knowledgeable about the program, which helped me make my final decision on signing up for the program. If you’re looking for a new program to help you get your debt under control, this is the right place for you, with National Debt Relief!!!

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    Staff

    Reviewed Nov. 11, 2024

    Everything was great and Ben was very informative. He walked me through the entire process and the feel that our debt can be resolved without any issues. I highly recommend National Debt Relief to anyone that’s having trouble resolving their Debt. 5 stars for Ben and the National Debt Relief Team. Thank You.

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    Staff

    Reviewed Nov. 11, 2024

    J.C. ** was very professional, knowledgeable and empathetic to our needs. We felt comfortable and confident we were making the right decision. Support and guidance seem to be a click away, and we will be using those resources as we need. This program is going to be our path and our new home and future. Thank you!

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    Staff

    Reviewed Nov. 11, 2024

    It's been really hard trying to get out of debt on my own but believe I will be getting the help I truly need with National Debt Relief. Everyone I spoke to at National Debt Relief was professional in explaining the program to me. I'm looking forward to being debt free!

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    Staff

    Reviewed Nov. 11, 2024

    Mr. ** was very helpful and informative. I was very relieved to know that I started the path on clearing my debt and rebuilding my credit. I would recommend this service to my friends and family. I didn't know how I was going to get rid of over $50,000 in debt. National Debt Relief is helping me to be able to get debt free.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 11, 2024

    Customer service rep Dave ** was great. He was a man of his word. He was punctual, very patient, pleasant, and reassuring. He made sure I understood the process and paperwork. The process was quick, and I am confident that I will achieve my goal. I would definitely recommend if ever asked.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2024

    Michael ** was extremely kind, helpful, professional and caring. I felt completely comfortable speaking with him about my financial circumstances during this stressful time of my life. I was hesitant to call National Debt Relief but I am glad I did. And I am glad Michael was at the receiving end of my call.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2024

    Excellent customer service. I'm so trustful put my bad debt in your hands, the person that was help me on the phone call, was patient with me and understandable. It is important that in each procedure the person is clear about what they are going to sign and the person who helped me was very careful to be precise and clear.

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    Staff

    Reviewed Nov. 10, 2024

    The very first interaction with Steve the gentleman that helped was off putting at first because he was telling me about my debt situation in a way that was unnecessary but after getting past that he was very helpful in getting me situated with a great game plan to take care of my 25k in debt.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2024

    Customer Service representative was patient, understanding, knowledgeable, and very kind and helpful.. His name was Mike.. I would recommend This Company for people who are struggling with debt.. He was awesome!!!! Was not an easy decision for me to make, but Mike made this transaction seem easy and simple..

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Nov. 10, 2024

    The conversation was honest and the representative was patient while gathering information to submit. Callbacks happened exactly as explained and the walkthrough for paperwork was very helpful. By giving specific information to me for follow-ups, I feel better about my decision to enroll. Thank you for helping me to help myself.

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    Staff

    Reviewed Nov. 9, 2024

    I am very grateful for the opportunity NDR gave me! A burden has been lifted from my shoulders! My knight in shining armor was Corey **! He was so patient with me, and he explained things where anyone could understand. Corey genuinely cares about people and it shows. NDR is lucky to have Corey as an employee!

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    StaffBilling

    Reviewed Nov. 9, 2024

    I really enjoyed the process. But agent was so nice, and so understanding. I'm rather old and have trouble with the internet and things. But he walked me right through everything. Nature, everything was alright and if I was satisfied and I was, you guys are the best. I don't know what else I can say. Other than everything was awesome, I took care of me. Everything was great. I just appreciate them. And I'm on the road to recovery? Oh my account and all my bills and things.

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    Reviewed Nov. 9, 2024

    My experience with National Debt Relief was beyond what I expected. Everything was explained clearly and a plan was set up that is doable for me. I feel now that I have a way to deal with my debt and a path to follow. I would recommend to anyone who is struggling with debt to contact National Debt Relief. Thank you.

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    Staff

    Reviewed Nov. 9, 2024

    Everything was explained in detail, following question if you understood or had any questions. I fully understood and would recommend to family and friends. I read as Terrance was reading, thereby we were on same page. I hope others are as thorough as Terrance. He was patient and kind and made sure you understood what you were reading.

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    Staff

    Reviewed Nov. 9, 2024

    Juan was very helpful and patient with me. He helped me to see how important it is not to keep more than I could afford to. Because I was trying to keep more than I could handle. I thought about what he said and how it would affect me and my finances. And he was right. So I really appreciate his help. Thank you so much for teaching him to help struggling people like me.

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    Staff

    Reviewed Nov. 9, 2024

    Holly was excellent in the way she helped us through the process. She was patient helping us understand the program. I felt like we were long lost friends right from the start. Having to admit that we had screwed up was not easy but we were able but Holly put us at ease and didn't belittle us and our situation.

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    Staff

    Reviewed Nov. 9, 2024

    Ms. Angela ** was very professional and informative, she provided a relax and pleasant experience. I felt very comfortable talking with her from business to kids, she is the reason why I am willing to give you guys a try, I would recommend her to friend or family members.

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    Staff

    Reviewed Nov. 9, 2024

    Juan ** was absolutely amazing! He walked me through every step. He answered all of questions, he gave me the peace of mind I needed to start this process. I was nervous at first to explain my hardships, but he helped me talk it through. I am excited about taking this journey towards being debt free.

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    PriceStaff

    Reviewed Nov. 8, 2024

    I am very pleased with my conversation and how well he explained how it all works, he was very helpful and friendly. I had no idea if this was going to be the right choice for me but having it explained to me was worth it, I am excited for this opportunity and I am so glad this company exists to help out in rough times. Thank you.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 8, 2024

    The agent was very polite, knowledgeable of all the information about loans and debt relief. Mr. ** did a wonderful job explaining every detail of the program and the process, terms and conditions of the debt. Mr. ** did mention that he will follow up with a call and email about the progress on the debt.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    Mr. ** was very helpful in every way. Read everything to me. Made me understand everything and tried. He’s trying to help me the best he can. It might take a little while, but the end result is going to be helpful. Thank you for all the help he gave me and pleasant response I’ve got. Thank you.

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    Staff

    Reviewed Nov. 8, 2024

    Very helpful and informative. Very nice man and pleasant to talk to. He asked about my situation and really seemed to care. I would definitely recommend this service to a friend. This program is going to save me money and I will get out of debt a whole lot sooner.

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    Staff

    Reviewed Nov. 8, 2024

    My experience with my debt specialist was enjoyable. He made sure to explain every detail necessary and worked with my special situation. At the end of my experience, I understood why the name of this program has "relief" in it. I would recommend this program to my friends and family any day. Thank you for offering the opportunity to be financially free.

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    TechStaff

    Reviewed Nov. 8, 2024

    Dave was very professional and patient as he quite often had to repeat and as well as explain some of the items mentioned in the contract. Dave tried to get us all that was possible to help us get out of debt. Dave clarified several point that I was confused about.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    I have no experience to base anything on yet. My helper in signing up was very patient in explaining everything and repeating himself to clarify for me. He's also good at answering and returning calls. I've had to call back once & couldn't get him, but with all the other ways you can access your info, it worked out fine.

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    Customer ServiceOnline & AppStaffEase of Use

    Reviewed Nov. 8, 2024

    The process didn’t take long and Roger was friendly throughout. He explained things well in a positive tone. There was a little too much praise of the company during the call which got a bit annoying but overall I’m very satisfied. The website is easy to navigate and the application process was simple.

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    PriceStaffBilling

    Reviewed Nov. 8, 2024

    Ken was very helpful. Took us a little bit because of computer issues but worked through them a got me all setup. Now all have to do is get settlement with companies which I know could take a little time but worth me lowering my monthly cost. Ken also helped me understand everything thing that was need to be able to lower my payments Thank you ever so much

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    Charlie ** was amazing. He made it easy and even though it was his day off and it was only that day that I can do the call. He worked that day so he can helped me to be in the program. He explained everything and made the process easy.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Nov. 7, 2024

    Stephanie was kind and understanding and walked me through each step with a lot of knowledge. I never felt awkward, and she made sure all of my questions were answered. This was one of the best customer service experiences I have ever had. I am grateful that I found National Debt Relief. I chose them because of the high ratings and reviews and can't wait to start my journey.

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 7, 2024

    I thoroughly enjoyed working with Ashley **, who was compassionate, attentive and professional. She helped me feel comfortable & confident with the process and I was grateful for her patience with me so I didn’t feel as though I was being rushed into making a bad decision. Ashley even took time to carefully explain the entire agreement document and answered all of my questions (and I had many). I really felt I could trust Ashley when she sent me all of her contact info which reassured me I could call or email her anytime I had any questions or concerns. If I had my own business I’d hire her in a hot minute!

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    Customer ServiceStaff

    Reviewed Nov. 7, 2024

    I had the pleasure of meeting Lauren yesterday. She got an A+ in Customer Service. She made my experience on a first time meet very comfortable. She explained the whole process very thoroughly so that I could understand. Very cheerful and came with a smile. She inmy opinion set the bar. Outstanding Customer service which leads me to believe that she is one of the best in her field. Thank you Lauren. I really appreciate the hospitality.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 7, 2024

    Brenda was very professional, knowledgeable, and very helpful. She patiently guided me through every step of the process. I will definitely recommend this company to anyone that needs help. The customer service is always prompt and very caring. The staff makes every step very simple to follow. The entire experience was very satisfying.

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    Staff

    Reviewed Nov. 7, 2024

    I was struggling after a divorce that had a devastating effect on my finances. I was afraid to ask for help, but I am so glad I finally found the courage ask for help. I received compassionate and fair assistance right away with National Debt Relief. I now feel empowered in my financial future with the help of National Debt Relief. I would recommend this program to anyone.

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    StaffLoan Process

    Reviewed Nov. 7, 2024

    Have never tried consolidation. Saw on YouTube. Decided to take a look. Daniel took his time to explain in detail the difference between a loan and debt consolidation. Also advice. Would send videos for me to learn value on debt consolidation. Was very pleased. Advised was going to have my daughter also get information so she could get help too!

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    Staff

    Reviewed Nov. 7, 2024

    Terrence was very professional, and the application did not take too long. I was very satisfied with his assistance and answers to my questions. I would recommend NDR to my family and friends in need of debt relief. I look forward to paying off my debts in less time. I look forward to working with your company.

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    Staff

    Reviewed Nov. 7, 2024

    Denise was very nice to speak to. Answered all questions I had. Was patient when I wanted to explain how much I hated to do this. Was not trying to talk me into anything. Helped me through all steps I needed to do, so took my anxiety down. She is an asset to the company.

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    Staff

    Reviewed Nov. 7, 2024

    Shaun was very patient, extremely thorough and explained everything in detail about debt consolidation and walked me through each step. At the conclusion of our meeting I was very satisfied and had a sense of relief about everything. Shaun is a credit to your Company. The process was very understandable and I look forward to being debt free and improving my credit worthiness and I couldn't do it alone. This was a much better decision than filing bankruptcy or other alternatives that would have surely ruined my credit for a long time. Thank you National Debt Relief.

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    Staff

    Reviewed Nov. 6, 2024

    Trina was amazing and she let me vent and really wanted to help. She loves her job and she is an AWESOME employee. I am so happy to get to work with her. She was going to send me to someone else and I told her I wanted to work with her and she was great.

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    Staff

    Reviewed Nov. 6, 2024

    They were very helpful and understanding. Starting the 15th so see how this goes. They are very patient and informative. Will make my life less stressful and I didn’t have to try and do this with the card companies myself. Less stress for me and finally can relax more and try to save some money.

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    Reviewed Nov. 6, 2024

    Thank you so much to Kyle ** who took his time to read to me all the information about this program and answered questions to my answers!!! I am very happy with this result and thank you for your sincere support!! I am well aware if I wanted to pay this off before 36 months I will be able to..!!

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    Punctuality & SpeedStaff

    Reviewed Nov. 6, 2024

    I received information that was very helpful to my needs. Tia, was patient, polite and very informative. I would recommend people to your company. I really appreciated the help which was very much needed. My debts was really getting out of hand. I can’t wait to see the end results for this program. Thank you Tia.

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    Punctuality & SpeedStaff

    Reviewed Nov. 6, 2024

    Steven Wess was a Wonderful Person to work with and very knowledgeable in helping us achieve our financial goals. Steven was also patient and kind when we had questions about how the program works. The experience has been seamless and whenever we were unsure about what to do next then Steven was quickly able to put our mind at ease…

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    Refunds & PayoutsStaff

    Reviewed Nov. 6, 2024

    Jill was excellent. She was so nice she explained everything. She made sure I understood everything. I am so happy I did this. It would have taken me forever to pay my debt off. I promise to follow the program. I can never let this happen again. Thank you for having this program.

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    Sales & Marketing

    Reviewed Nov. 6, 2024

    At first, I felt like it’s some sort of scam, but after speaking to Joe, it completely changed my mind. Very well explained with bunch of examples. Sounded very good to me, and felt like it is something that I can put my trust on to get rid of my financial debt. Thank you.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Nov. 6, 2024

    It was good and Caleigh at Turbo was kind and caring to my situation. I have had 3 deaths in my life in the last 12 months. I could not keep up with everything I had to help pay for funerals. So now I need help. My checking account is overdrawn and there is nothing I can do. I am single and have no one left. So Caleigh listen to me cry and was very kind in helping me get through everything on the phone & on my computer. I appreciate all and any help that is provided to me.

    Thank you.

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    Staff

    Reviewed Nov. 6, 2024

    Ruddy was a great representative. He explained everything thoroughly and answered any questions that I had along the way. He was very patient and knowledgeable of the program. He did have a slight accent that was difficult to understand at times.

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    Customer ServiceStaff

    Reviewed Nov. 6, 2024

    Trevor is a very knowledgeable and polite man, explains things well and is patient. He explained things over and over. Spoke with both of us on issues and answered questions with respect and patience. He was excellent in describing the forms, walking us thru them. He spent four hours on the phone with us!

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    Staff

    Reviewed Nov. 6, 2024

    The gentleman was helpful, professional and calming…. He made me feel very comfortable and reassured me that it was going to be a smooth transaction…. I was struggling and now I feel like I will be ok and he was funny and that made it even easier to work thru process

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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