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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 17 Reviews 2835 - 3035
    Verified purchase
    Staff

    Reviewed Dec. 27, 2024

    Thank you Alexander for all your help and explaining everything to us. It make the experience so much easier. It helps when someone is kind and explained everything so you don't get overwhelmed. I can see a brighter future now thanks to National Debt Relief. I future with no debt.

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    Staff

    Reviewed Dec. 27, 2024

    Angel ** explained everything very well. I was able to understand everything he said. He's a great leader in my book. Would recommend him to my friends. He took into consideration of all my debt. Also seems so passionate about his job. He is very professional about his work. Really like the way he handled my case.

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    Sales & MarketingStaff

    Reviewed Dec. 27, 2024

    My time with Valentine today was an hour very well spent. He took the time to explain everything in detail and answer my endless nervous questions as I had been scammed before. He made sure that NDR was able to provide a plan that helped me take care of my situation and was something my family could afford.

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    Staff

    Reviewed Dec. 27, 2024

    The agent, Cameron **, was WONDERFUL to work with and really put my mind at ease! He explained everything very well and I couldn't have asked for a better agent! I look forward to my financial future thanks to Cameron! He provided me with a solution to my debt consolidation that is going to work for me and has me feeling optimistic about my financial future.

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    Refunds & PayoutsStaffBilling

    Reviewed Dec. 27, 2024

    Over 20,000 dollars in credit card debt. Sometime I have to decide whether to pay my credit card bills or buy my insulin. This program will help me to get back on track. I don't dispute my debts. I don't want to file bankruptcy. I want to pay my bills.

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    Punctuality & SpeedStaff

    Reviewed Dec. 27, 2024

    John was fantastic. He reviewed in detail the program and explained the program structure and how my personal situation fits it in. He tailored it to fit my circumstances. I look forward to my completion of the program. John explained what my options are to speed it up. John was very thorough going through the material. No short-cutting or skipping through it. He always welcomed my questions and explained things well.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2024

    Talking to your representative, Valentine, everything was explained perfectly and I was allowed to ask questions which he answered. We went over the accounts and balances. I said sign me up. He also said the accounts will be closed and I could no longer use them. We also verified my information; email address, personal information, and banking information. He made sure I understood all the steps and how things would progress further.

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    StaffBilling

    Reviewed Dec. 26, 2024

    Mickey ** was absolutely wonderful. He treated me like a person and that I mattered. He was very helpful and repeated things if I needed clarification. The program was individualized based on my needs to become debt free. The payment was also within my budget constraints. The set up was easy to access the account where funds will be deposited and withdrawn from. The idea that they will take care of everything for me reduced my stress level so I can focus on other things such as paying medical bills.

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    Staff

    Reviewed Dec. 26, 2024

    They have promised to save me tons of money while I repay debts. They are thorough and above the board, carefully explaining every aspect of the process. I am confident that I’ll have their full support as I take the journey to be debt free. And the representative was understanding and compassionate.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Dec. 26, 2024

    An excellent experience. I would recommend anyone needing help to get in touch. Needed help at the time. It was Christmas Day. I had no reel to turn fortunately. They responded Christmas today and the next day. Early in the morning I had help. Thanks again. My wife also enjoyed the help. We received from the company.

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    Punctuality & SpeedStaff

    Reviewed Dec. 26, 2024

    Easy and quick to sign up. Samantha helped a lot. I'm looking forward to financial freedom! I hope that we can make great strides. It took us a long time to get in this mess, so it'll probably take a while to get out, too. Thanks for your expertise. We are happy for a good working relationship going forward.

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    Reviewed Dec. 26, 2024

    I'm scared as hell that I did the right thing. I won't know for sure whether it's a good thing or not until I live with it for a couple months. I pray it's for the best. I need to make one correction if I can to the information on the application. I hope I will be able to do that.

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    Staff

    Reviewed Dec. 26, 2024

    Very pleased with this company and program so far!! The process has been so smooth and worry-free, representatives and specialists have been very courteous, understanding, and helpful. I was referred to National Debt Relief by a friend and I will definitely be recommending this company to others!! In summary, I am happy, relieved, and pleased to be embarking on my journey to debt freedom, and excited that there is a clearly obtainable goal in sight!!

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    Billing

    Reviewed Dec. 26, 2024

    Consolidation for my credit cards debts. I was out of work for a while with family matters and school, while I made the minimum payments it was very difficult and becoming increasingly so. In the end I felt as though it was the best choice for me. I look forward to have a healthy credit.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 26, 2024

    I am unsure what to do next. I was turned down for a loan because email said my debt was too high. Will not help me with this or am I done with NDR? How do I continue to successfully enroll in this program? I am getting frustrated because this form keeps rejected.

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    Staff

    Reviewed Dec. 25, 2024

    I had a lot of questions and they answered each one. Steve ** was awesome and helped through the process from start to finish. All the paperwork was explained and hit point by point in a detailed common sense way. With their assistance, I should be in a better situation.

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    Customer ServiceTechStaff

    Reviewed Dec. 25, 2024

    Your agent was very helpful in explaining the NRP process and answering my questions. The application process was done over the phone, I answered a few questions, the agent went step by step to explain the contract that was sent to me via email. He was very patient and knowledgeable and answered all my questions to my satisfaction.

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    Customer ServiceSales & MarketingPriceStaffBillingRates

    Reviewed Dec. 25, 2024

    I reached out to National Debt Relief because I was in debt and needed help. I chose them after seeing their advertisements and speaking with a representative who was very friendly and helpful. They provided a service where they negotiated lower payments with my creditors and settled my debts. The enrollment process involved submitting my creditors to them and making an address change to avoid contact from creditors. They then contacted my creditors, negotiated payments, and I paid a set amount to them, which was used to settle my debts.

    My initial interactions with the consultant were smooth and supportive. He explained each step of the process clearly. Throughout the program, various debts were settled and they kept me informed, ensuring I approved each settlement. I did encounter an issue, but it was resolved without any trouble when it turned out to be my mother's debt since we have the same name.

    I’ve completed the program, which feels like a graduation, and I’m considering seeking their help again due to recent medical bills after multiple hospital visits this year. National Debt Relief has had a positive impact on my life, offering me much-needed assistance with my bills and consistently providing excellent service. Every time I've reached out, they've been responsive and helpful.

    I would rate the overall experience, customer service, services provided, the sales and marketing process, the price I paid, and their online tools all as excellent. I can't complain about anything regarding their company. I highly recommend them to anyone in need of financial assistance.

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    Customer ServiceStaff

    Reviewed Dec. 24, 2024

    I am very satisfied with the outcome of my phone call. The gentleman on the phone, was very helpful, and very sensitive to my needs in my situation. I would recommend this service to anyone!! This experience, was a much needed help, and I appreciate all of the care, and attention I was given. If anyone needs help, this company will go the distance to meet your needs.

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    Staff

    Reviewed Dec. 24, 2024

    I cannot express how great Sarah is. Very helpful, informative, reassuring and friendly. Sarah thoroughly helped me understand different processes, helped me get into my NDR account and walked me through potential scenarios I will be facing. My experience has been great and I don’t feel like I’m in this alone with the help of NDR.

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    Staff

    Reviewed Dec. 24, 2024

    Stefano ** was excellent in getting me completely setup for the help I was looking for. He was very professional and personable. It was a pleasure to work with him. I would highly recommend him and would work with him again. He made it easy to understand and explained everything as we went through the process.

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    Punctuality & SpeedStaff

    Reviewed Dec. 24, 2024

    I am overall very happy with NDR, my only regret is that I have one that is with an attorney and isn't able to be brought over. So I am sad that I waited so long to get NDR involved. Brian has been great at getting things started and making the process easy to understand.

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    Customer ServiceStaff

    Reviewed Dec. 24, 2024

    For what is probably the first time, I experienced a perfect customer service interaction with Janet **. She was the kind of specialist who, upon hearing the details of what I was communicating to her, immediately adjusted her cognitive and speech reactions to suit my needs---MINE, the customer! Yeah...This doesn't happen today. It just doesn't. But it happens here. I could write a great deal more. Just know that THIS is how it is supposed to be.

    If you all DID record the conversation (as is often suggested), you would do well to study it for all its invaluable content--especially given the example of what precisely NOT to do presented by one Mark ** (800) 300-9550_ext **. I do hope you recorded this one, too, because you will be treated to your other "specialist" doubling and even TRIPLING down on insulting me and calling me rude. Ironically, he fails to ascertain his own rudeness--the one with which such an agent should (must?) be MOST concerned. But, alas, he is not. HE would do well not to repeat his offenses in public as someone might respond most unsatisfactorily or, indeed, receive a few choice words, as was the case with our interaction (NOT acceptable on my part, I will add).

    Nonetheless, Ms. ** MORE THAN recovered your business and reputation. In fact, it may also accurately be stated that, for me at least, she single-handedly raised your stock impossibly beyond what it could have been ever. Instant winners---that's where she took you all. Well done. I'd get more like her, if I were you. But...pssh!...That's just me. (*Shrugs.* *Smiles.*)

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    Staff

    Reviewed Dec. 23, 2024

    More than what I expected. With their program I feel very comfortable and confident that I can get out of my debt without having stress on my life, Taina was very helpful and she explained everything with professionalism. Very pleasant and nice. Great experience with NDR. 100% recommended!

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    StaffTransparency

    Reviewed Dec. 23, 2024

    The associate who helped was informative and compassionate, and made the process easy to go through. Background information and application process was done in hours rather than days. Login and updates are also easy right now. Working with this company gives me hope for my future. I would recommend it to others.

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    PriceOnline & AppStaffBillingRatesTransparency

    Reviewed Dec. 23, 2024

    I first discovered National Debt Relief after conducting significant research online. I compared various debt relief services, focusing on their reputations and customer reviews, and ultimately chose National Debt Relief due to their superior comments and ratings. During the enrollment process, which occurred about five years ago, I had to document all my credit cards and their balances, fill out an expense form, and submit my income details. This information was then used to establish a workable budget. Although it was challenging to allow my accounts to go past due as a strategic move for better negotiation, the process was made easier by the supportive staff.

    The program with National Debt Relief was a game-changer for me. It offered hope and a clear path forward when I felt overwhelmed by financial strain. The requirement to close my credit card accounts was difficult, especially during emergencies, like car troubles, or periods of furlough from my job during the COVID-19 pandemic. However, the absence of credit cards motivated me to rely on resourceful budgeting and support from friends.

    I could consistently monitor my progress through their website, which provided monthly updates and settlement offers. Transparency was never an issue, as I had access to my account information at any time, ensuring peace of mind throughout the process.

    I wholeheartedly recommend National Debt Relief to friends, and have done so, especially to those in similarly challenging financial situations. The culmination of my efforts was September 1, when I found myself debt-free. This freedom came at the perfect moment as my old car required expensive repairs, allowing me to lease a new vehicle without financial hesitation. The program helped prevent my credit from being completely damaged, allowing for a significant improvement in my life.

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    TechStaffLoan Process

    Reviewed Dec. 22, 2024

    Marjorie my set up agent was great! She was patient with all my questions. Explained things very politely & professionally when asked. I had been reluctant for some time to go this route to get out of debt. After being turned down for numerous home equity & personal loans I turned to NDR. And, I have to say what they claim to be able to do for me will be a game changer once I’ve completed the program. I am pleased with the terms of my contract! Unless there is something I am yet unaware of I would highly recommend them to anyone in my situation.

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    Customer Service

    Reviewed Dec. 22, 2024

    So far all I have done is signed up. Kevin was great. Took all the time to set me up and answer my questions and put my mind at ease. The initial process was smooth. Did everything by phone and email. Not was difficult about it. That’s all I can say at this point. Hopefully the rest of this journey is as simple.

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    Staff

    Reviewed Dec. 22, 2024

    Only wanted to check out the facts of the debt relief. I left signing up for a plan set to me and I am super excited and have a huge weight off my shoulders! My experience was easy and fun along the way. My agent was super friendly and even helped me understand the process in how this all works in detail.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesFollow-Through

    Reviewed Dec. 22, 2024

    I contacted National Debt Relief due to my credit card debt and found the process very straightforward. They had positive reviews, which influenced my decision. The enrollment was simple, as I spoke with someone over the phone who asked a few questions. I was particularly impressed with the representative's understanding, non-judgmental attitude, and overall ease to work with.

    If asked, I would describe my experience as easy, quick, and without any negative repercussions. Although there were fees, they were not exorbitant, and everything functioned as promised. Overall, it's an easy-to-use service.

    In terms of ratings, I would give my experience and their customer service a 5 out of 5, and a 4 for the price paid for their services.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingResolution

    Reviewed Dec. 22, 2024

    I first discovered National Debt Relief through their online advertisements. After chatting with someone, I decided to work with them. The enrollment process was smooth and very helpful, and I found the service to be good overall.

    The team at National Debt Relief was consistently helpful, making it easy to resolve my issues. They assisted me in consolidating several credit cards, which eventually led to paying them off. This was incredibly beneficial for me. Being relieved from my debt is truly the best part of the experience, and I'm grateful for their help.

    Their availability was convenient. Whenever I called, they promptly addressed my concerns, assuring me they would handle everything. I have graduated from the program, and it has had a positive impact on my life. I managed to pay off everything in full.

    During my time in the program, there was a point when I faced a financial crisis due to COVID-19. They were supportive, offering to either lower or pause payments temporarily. Everything worked out well in the end. Overall, it was a great program, and I would definitely recommend it to others.

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    Customer ServiceCoverageTechStaff

    Reviewed Dec. 22, 2024

    Juan was very helpful with me. He explained everything in detailed. He went through every page to make sure I understand and if I had any questions as we went through the contract. He explained the additional and recommended the legal assistance of the credit companies decided to pursue that avenue and what it covers. I was very happy with his customer service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 21, 2024

    Josh was very thorough. He was very patient with all my questions. He was very kind for which I was extremely grateful. He was prompt with the return calls. The hardship that I had been through was just about all I could handle. He made the process understandable and eased my anxiety. I can’t begin to thank him and your company enough for helping me gain control of my finances and begin to have a little more cash flow and enjoy my life. I am so very thankful. I will recommend your company to anyone who needs some financial freedom from hardship.

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    Staff

    Reviewed Dec. 21, 2024

    Was best experience possible. Edwin was very knowledgeable and extremely helpful. Would recommend to anyone with a similar experience. Appreciate everything he was able to help me with. Great experience for such a dark time in my life. He was very clear on can and cannot do within the program.

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    Staff

    Reviewed Dec. 21, 2024

    The representative helped me a lot and explained to me everything and was clear and very detailed. I felt a huge stress relief and I got a better understanding on how everything will go. I’m forever grateful and happy to start the program. I’m so ready to be debt free and I will recommend anyone that’s in debt to NDR.

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    Staff

    Reviewed Dec. 21, 2024

    I wasn't sure what to expect when I reached out to NDR. I was fortunate to get Daniel as my consultant. He is a fantastic representation of the organization. He was empathetic and thorough. He helped me feel at ease. I will recommend Daniel and NDR. Take care of him. He's a keeper.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2024

    All I will say is that Jim was very professional, patient and knowledgeable. An outstanding rep with outstanding customer service. He knew and understood what I was trying to accomplish with my financial situation and goals and provided a solution that works best to meet the need. Great experience all around. Thanks, Jim!

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    Customer ServicePriceStaffBillingRates

    Reviewed Dec. 20, 2024

    I turned to National Debt Relief because I had credit cards that got out of hand. Their high reviews and mentions on government sites drew me in, especially after a previous company took my money for two years without settling a single bill. With National Debt Relief, the setup was smooth over the phone, although I spoke to different representatives each time. Regardless, they were straightforward, listened well, and provided answers or directed me to someone who could help.

    The customer service experience was impressive, largely because they were upfront about everything, contrasting with my earlier experiences. If a friend asked for advice, I’d recommend National Debt Relief without hesitation. They truly stand out as an alternative to bankruptcy, allowing you to manage and pay off your debts effectively. I've even referred others, and with today's economic challenges, their help is invaluable.

    I'm thrilled to have completed their program. The online portal was user-friendly, making it easy to track progress. For their service, I'd confidently give them a top rating in all aspects, from customer service to cost and online accessibility. My wife and I have spread the word, and I believe others have reached out to them based on our experience. We didn't want to not pay our bills, and that worked out awesome for us.

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    PriceStaff

    Reviewed Dec. 20, 2024

    This should be a positive experience to restructure and my budget for the future. My goal is an affordable, easy way to build savings. The agent was terrific! He spelled out the plan in a clear manner and explained what was expected of me. I was so impressed with his knowledge and he was easy to work with. I appreciated his patience, especially.

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    Staff

    Reviewed Dec. 20, 2024

    I was a little skeptical at first especially after seeing all the commercials about your company. But I decided hey never hurts to try and ended up with an amazing experience! Saved me tons of money a month all thanks to NDR! And shout out to Dean the man who helped me with my relief!

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    Reviewed Dec. 20, 2024

    My experience with Michelle was lovely and super smooth. Got all the information I needed in order to make the right decision for my financial situation. Would highly recommend to friends or family in need of some financial relief because I believe everybody or at least most people have gone through some financial hardship at least once in their lifetime.

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    Reviewed Dec. 20, 2024

    Keith explained everything to me. Asked me if I had any questions about what was going on. Walked me through the enrollment one step at a time. I will recommend to my friends and family. I had a great experience. I should have done this a long time ago. Telling everyone about this service.

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    Refunds & PayoutsStaffBilling

    Reviewed Dec. 20, 2024

    My sister recommended me. I would do the same. With my mother's illness I was having to pay out of pocket for home health care, with that and my normal monthly bills I was drowning! They gave me a sense of relief and peace of mind! Thank you so much!!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2024

    I was in debt thinking I’m only working to be paying off my debts From pay check to paycheck but I finally learned about National Debt relief and I gave them a call. Great experience with customer service rep. Was extremely helpful (Monica). She explained everything in details so I can have a better understanding. Now I would be able to save while paying off my debts.

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    Customer ServiceSales & MarketingPriceStaffBillingLoan ProcessRatesResolution

    Reviewed Dec. 20, 2024

    I was facing mounting financial pressures from personal loans and medical bills, which outpaced my income. That's when I sought help from National Debt Relief. The choice was somewhat spontaneous—I saw them advertised on tv and decided to give them a call. The process with them was straightforward and easy. I first spoke with their representative who was very knowledgeable and understanding of my situation. The initial part required me to provide some basic information, and then I simply mailed in or faxed the necessary account details. From there, they took over.

    I handled part of the process over the phone, and part of it online. The representative I worked with left a strong impression; she genuinely seemed like she wanted to help me resolve my issues.

    If asked about my experience, I would definitely recommend National Debt Relief over others, as I've seen other debt relief services, which I feel more skeptical about. Overall, I'd give them a strong rating, with a perfect score for my general experience and customer service, although I rated them a four out of five on cost and the ease of online transactions due to my own lack of computer literacy. Since working with them, I definitely feel a sense of relief.

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    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Dec. 20, 2024

    I first heard about National Debt Relief online and I went with them because I was dealing with debt from credit cards and loans. I didn't research any other companies; I went directly to them and the enrollment process was easy.

    In terms of the program, they were very proactive and managed everything efficiently. They offered me a payment plan of $169 per month, but I opted to pay $260 every two weeks to accelerate the process, which totaled close to $500 a month.

    The representatives were readily available through email, text, and phone calls whenever I needed them. If I were to rate National Debt Relief, I would give them more than a 5. I would definitely go with them again.

    The program took less than a year and has significantly impacted my life by reducing stress. I've learned to avoid accumulating too many credit cards and to steer clear of high-interest small loans, paying the high interest rate while the loan payment itself is not going down. I learned not to get any more loans from anybody and with to just stick with credit cards and keep my monthly payments. Since completing the program, I have even been able to purchase a new car.

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    StaffBillingEase of UseRates

    Reviewed Dec. 20, 2024

    It was a great experience with Samuel was very educated of how to get rid of credit card interest and learn how to use my debit card without going back to my credit card. Samuel of National Debt Relief never forced me to expect his service without me getting the knowledge of the help I was going to get by knowing what he was going to place me in peace of mind once I was approved for national debt relief program. Thank you Samuel for your education.

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    Customer ServiceBilling

    Reviewed Dec. 20, 2024

    I wasn't sure what to do. I thought about bankruptcy and that just wasn't what I wanted. 10 years on your credit report! I found NDR online. Spoke with a counselor, gave all the debt I had and found I can pay it off in 4 years or less! This all happens with payments I can afford! Didn't think it would happen! 20 minutes on the phone, plan done, cards cut up & heading into credit card free & debt free. Thank you NDR!!!

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Dec. 19, 2024

    I had a positive experience with National Debt Relief. We were initially overwhelmed with debt after a drastic change in income, and after reading some reviews and checking their Better Business Bureau profile, we decided to use their services. They helped us settle our debts for a lower amount without filing for bankruptcy, which was a big relief for our family.

    The enrollment process was a bit frustrating as our creditors kept calling, but the support from National Debt Relief was excellent. They were always polite, helpful, and guided us on how to handle the creditor calls. Any time there was a settlement offer, they would notify us promptly.

    We managed to settle $40,000 of debt for around $20,000, and we were able to pay it off in just over 3 years, even a bit earlier than planned. This was life-changing for us and allowed my husband to retire. The ongoing customer support was fantastic, always available to answer questions and make the process seamless.

    We felt obliged to pay our debt rather than file for bankruptcy, and National Debt Relief made this possible by negotiating away the high-interest rates. The monthly payments came directly from our checking account, making the whole process smooth. I would recommend them to anyone in a similar situation, as they truly helped us get back on track.

    My overall rating for National Debt Relief is definitely a 5 out of 5.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffBilling

    Reviewed Dec. 19, 2024

    I found National Debt Relief through a Google search as my husband and I were seeking financial assistance. It appeared as a great option, so we decided to go with them without considering many other companies. The enrollment process was great. It was the least stressful phone call I had when I thought it would be the most stressful. The representative I spoke with was personable, informative, and empathetic.

    The service provided by National Debt Relief was generally excellent. Although there was a minor issue where an unforeseen $800 charge went through before being discussed with us, this was resolved promptly when I called them. The overall service was accommodating, with only one instance where I felt judged over our income. Nonetheless, this didn’t overshadow our positive experience.

    I learned that the negative stigma surrounding debt relief programs isn't justified. While family and friends warned us it was akin to declaring bankruptcy, we diligently worked to graduate early and discovered our credit score remained untouched. We even managed to maintain a good financial standing post-program.

    National Debt Relief significantly impacted our lives in a positive way. It helped us transition smoothly from my husband’s medical residency to his first job as a doctor, enabling us to start life insurance and 529 plans for our kids earlier than expected. We cleared our credit card debt in less than a year and a half, thus securing our financial future without delay. Overall, it was a tremendously beneficial experience.

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    Rates

    Reviewed Dec. 19, 2024

    I am not happy how my credit score is destroyed. I used another debt consolidation service years ago that worked immediately with my creditors to reduce the amount and lowered the interest rate on almost all my debts. This was much better than your organization. My husband wanted to try your service and I regret it.

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    Staff

    Reviewed Dec. 19, 2024

    Karriem ** was very helpful and explained every step of the way. I gave him a hard time but reassured me the whole time. He was excited for me when we finally came to a deal. When I refer National Debt Relief to someone I'll definitely tell them to ask to talk to him.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 19, 2024

    I first discovered National Debt Relief while searching online for debt relief options. I called the customer service, they explained how they work, and I enrolled. The enrollment process was straightforward and simple, which made it easy to get started. The program has worked well for me, providing a way to build my savings with manageable contributions, while they handle negotiations with creditors. I've been in the program for around three years and have now completed it successfully. My experience with the debt consultants throughout the program was positive; they guided me on how much to save each month, and once I agreed to a deal, they managed everything else. Now that I've finished the program, my life is returning to balance, and I've learned the importance of saving. The system is user-friendly, and customer service is accessible without the hassle of automated responses, making it easy to get quick answers.

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    Sales & MarketingPunctuality & SpeedStaffBillingRates

    Reviewed Dec. 19, 2024

    I first learned about National Debt Relief through a commercial on TV. I was dealing with a lot of debt from other people, and their repeated ads caught my attention. I decided to look them up through the Better Business Bureau, which helped me make my decision.

    The enrollment process was straightforward; they explained everything I needed to know, and I was quickly qualified for the program.

    The service and program from National Debt Relief were thoroughly explained to me. I found their customer support to be excellent.

    I'm currently progressing well in the program, which is great. In terms of rebuilding my credit, I'm considering getting a credit card since I didn't initially use one to enroll. I'm cautious about choosing the right card to avoid high interest rates and fees.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2024

    I decided to seek help from National Debt Relief for debt consolidation after reading some reviews online. The process was quite straightforward and simple. I opted for a debt consolidation program, and their customer service was excellent. The representative I spoke with initially was very patient and detailed in explaining the process, answering all my questions thoroughly. All my interactions with their different customer service representatives were positive.

    Working with National Debt Relief has been a great decision for me, significantly impacting my life by providing peace of mind. The entire process was easy. I would definitely recommend their services to friends and family as NDR helped me a lot. Overall, my experience with National Debt Relief has been excellent.

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    Staff

    Reviewed Dec. 19, 2024

    Kenny ** was an amazing representative to walk me through the process. I had moments I expressed I wasn't sure I'd want to continue and he was compassionate, patient, and kind to remind me why this was the best decision I could have made. I was really in the hole and I feel so relieved to be entering into the new year without the stress of debt to worry about!

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    Staff

    Reviewed Dec. 19, 2024

    I was very surprised with how my rep Allen **, walked me through the signing up process. He was patient and explained in full detail how the program would go from beginning to completion. His professionalism got me more willing to pay attention, and I thank him for guidance in this new journey I’m about to embark upon.

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    StaffBilling

    Reviewed Dec. 19, 2024

    I’m a brand new customer, so far so good. I had the most considerate, compassionate person to assist me with every detail of my debt program. I have his direct contact information should I need any additional assistance along my journey to credit card freedom. I will refer any of my friends and or family members as well. Thank you Shawn 🤩

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    Customer ServiceCoveragePriceRates

    Reviewed Dec. 18, 2024

    Very well presented program. Gave plenty of details and described how the program works in great detail. Described the savings in interest of the program and cost savings over the time period covered by the program. Gave me contact information for the program manager and the creditor hotline for the debtors to call that are included in my program.

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    StaffBillingLoan Process

    Reviewed Dec. 18, 2024

    I appreciate there is an alternative way to manage your bills. It has helped me to lower and manage their loans. The person was informative and easy to understand. Just Grateful. Have Blessed Holidays. Thank you for your patience and help. This is new to me, and has been very helpful.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2024

    I experienced fantastic customer service. Chase ** was polite and patient and extremely informative and was very clear about how the program worked. When I got off the phone I was happy at the potential of becoming debt free. Even though the application process was very long and somewhat tedious, Chase was very tenacious in helping me through process.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2024

    I am very pleased with the service I have received from National Debt Relief. You guys are very reliable, very informative. Every representative that contacted me were very knowledgeable and attentive to my needs. I appreciate every email received about the information provided to me as well. Keep up the good work team!

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    Customer ServiceContract & TermsStaff

    Reviewed Dec. 18, 2024

    When getting this started I was very nervous and unsure. I spoke with a John and he was very helpful. Unfortunately, when we started we did have to stop and reschedule to read through the agreement. However, he ended up calling me back within a few hours and explained everything. I was so happy with all the help.

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    StaffBilling

    Reviewed Dec. 18, 2024

    Jimmy ** was excellent to work with. His personality helped me to trust him. He was kind and understanding, he explained everything to me before I made my decision. I would certainly work with him again. I am very excited about getting out of a stranglehold of credit card debt. Thank you NDR.

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    Staff

    Reviewed Dec. 18, 2024

    Mr. James ** was very helpful with information that help me to go through the registration and to understand the policy of the company procedure and what I have to do. And to keep my end of the deal to help me accomplish my task and seeing my goals come to pass.

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    Reviewed Dec. 18, 2024

    Linda ** was terrific. I started by telling her I had been burned badly by another "debt settlement" company and I was very very leery. She eased my fears and took the time to explain everything. I reserve a review of anything but the enrollment. I'll give it a year to see if I'm still happy.

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    Staff

    Reviewed Dec. 18, 2024

    I was amazed at how easy it was for this program to be able help me when I needed it the most. Paul was very helpful. He was very respectful of my situation and very helpful. He made sure I understood what this program was going to do for me.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Dec. 17, 2024

    I saw the ad for NDR on-line while playing a word game on my iPad. I have been praying for God to help me through this stressful period. My credit card debt which I've paid off before was climbing quickly past the point of my previous payoff amount. When I saw the ad, I thought it was a sign that God had answered my prayers. So I made the call. I spoke with Kevin who was very patient with me and extremely professional. I felt that he really cared about my situation and answered my questions in a calm and polite manner. After going over everything with me, I felt a weight lifted off of me. The stress, worry and anxiety quickly felt like I could handle my debt by working with NDR.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2024

    This morning, I had the pleasure to talk with Paul. He took the time to explain to me what does debt consolidation do and how much this system help people pay off debt in a timely manner. He was very professional and patient with me. He was also a good listener. He made me feel at ease. Furthermore, he called me back when he said he was going to. Overall, I will give Paul a five star.

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    MaintenanceStaff

    Reviewed Dec. 17, 2024

    I had a great experience working with National Debt Relief. My representative was kind and patient and helped me through the entire process. My representative helped break down the whole process and made it simple to understand. I can tell that National Debt Relief is a fine company that enjoy helping people. Thank you so much.

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    Staff

    Reviewed Dec. 17, 2024

    This was a tremendous experience. I feel relieved and started to feel better as the process went on. Grateful for the help and such a great program. This is going to help myself and the ones around me so much. For those I spoke with directly, they helped me understand the whole process and I felt it was genuine.

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    StaffBilling

    Reviewed Dec. 17, 2024

    I was told by Rep. Daniel ** that both my creditors, NFCU & FCU are creditors that NDR works with. Now today, I've been informed that's not so, that FCU was removed from my debt list. Now my new payment amount of $493 for NFCU debt is more than I was paying a month $280 + $174 = $454. Please, someone, make it make sense--I'm bewildered.

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    National Debt Relief
    Response from National Debt Relief

    Hello,

    Thank you for reaching out. A member of our client success team will be reaching out to address your concerns as soon as possible. You may also give us a call at 888-660-7427.

    Sincerely,

    National Debt Relief

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2024

    He help me so much and was so understanding and went through everything. No fast talk, just making sure I understand. Also was a very good listener. I was very scared to make this move because I’m thinking I’m going to be in more debt. I'm so glad that I called and starting today I know I made the best move. Thanks again and again

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    Refunds & PayoutsStaffBilling

    Reviewed Dec. 17, 2024

    I was very pleased with my experience today. The young man who helped me was very nice, kind and considerate. He explained everything very well and answered any questions that I had. I am able to breathe a little easier now, knowing that I'll be able to pay my bills and buy groceries without using a credit card to do so. Thank you all for this opportunity.

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    Staff

    Reviewed Dec. 16, 2024

    The gentleman was very knowledgeable and patient with me and my questions. It helped that he had used this program himself and spoke so highly of his experience as well. I appreciated him going paragraph by paragraph to explain the large amount of reading that would have overwhelmed me on my own. He answered my questions as we went which took more time for him but helped me to better understand.

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    Customer ServiceStaff

    Reviewed Dec. 16, 2024

    It was very pleasant talking to him. He was very professional in helping me out and making me feel better with my debt. He very nice as well with a pleasant attitude and he was very supportive. I would definitely recommend him for any situation that my family or friends that are going through right now because he has been very supportive and caring for my personal financial situation.

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    Staff

    Reviewed Dec. 16, 2024

    I feel like my customer representative was very informative and patient. He helped me to understand the process of your program. Yes, I would recommend this program to a friend. I feel this program teaches about financial literacy. Plus, I will learn to save which is something I need to learn.

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    StaffRates

    Reviewed Dec. 15, 2024

    Great. 👍 Outstanding work and great job at making this exciting opportunity happen.. John ** has been a great help for me. I appreciate and applaud the help and dedication to supporting those in need of credit counseling. This has really helped me in my process of understanding how interest fees work. Thanks John. 😊

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    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2024

    It was the easiest process ever! Roman, the man who helped me was absolutely professional and explanatory! Everything was explained easily! The process was extremely fast! I feel a sense of relaxation after struggling for so long! This whole process helped me from staying up at night worrying. Thank you so much Debt relief.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2024

    I've never worked with someone so helpful and understanding. My phone messed up and cut out and dropped the call twice. He was right back with me without any problems. I can't be more pleased with everything. He worked with me to make sure I understood it all and answered every question no matter how many times I had to ask because of my hearing loss, I can't thank you enough.

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    StaffBillingRates

    Reviewed Dec. 14, 2024

    This program will save me a lot of money per month, not having to pay interest is great. Due to unfortunate situation I experienced this year with my job decreasing our pay made it difficult to pay all these bills every month. My representative was very helpful, he explained everything to me. I would highly recommend this company, it is better than filing bankruptcy.

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    PriceStaffBilling

    Reviewed Dec. 14, 2024

    The lady that helped me with process was thorough and explained everything I needed to do in order to get the help I needed! The payment plan she came up with is amazing and affordable and I will finally be able to start saving and not worry where money for food will come from!

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    Staff

    Reviewed Dec. 14, 2024

    He was very friendly, informative, and understanding. He really knew what he was talking about. He helped me to remind me that my debt and situation wasn’t unfixable and took out the guilt and shame that went along with it. I finally feel like I can breathe again. Thank you!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Dec. 14, 2024

    I was extremely satisfied with the entire process of applying and receiving approval for my debt application. The experience was smooth and efficient, exceeding my expectations. The staff was very professional, guiding me through each step and addressing all my concerns promptly. Their clear communication and helpful demeanor made what could have been a stressful situation quite manageable. I felt confident and relieved, knowing I made the right choice in choosing their services.

    The team consistently displayed a commitment to customer service excellence, and I appreciated the transparency throughout the process. This positive experience has given me peace of mind and reaffirmed my trust in their services. I would highly recommend them to anyone in need of similar assistance. Overall, the entire process was outstanding, and I couldn't have asked for a better experience.

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    Staff

    Reviewed Dec. 14, 2024

    NDR brought a level of confidence and security to me that I didn’t think I would be able to gain. I had a disappointing experience with a previous consolidation company that left me wary of switching companies, but I wanted to reach my goal. The people at NDR raised my levels of confidence and security! They were friendly, knowledgeable and empathetic toward my situation. I know I will reach my goal now, with their help! I would recommend NDR to anyone needing to find financial relief. They work with you!

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    Staff

    Reviewed Dec. 14, 2024

    Rep was good explaining and making sure I understood everything, he very nice and patient while we were completing application. And let my family and know how great you all are, I’m so grateful for you all helping me on getting ahead and out of debt. Thanks again for kindness!

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    Refunds & PayoutsStaffBilling

    Reviewed Dec. 14, 2024

    Michael ** spoke to me in a way that relaxed me to realizing I needed help with my finances. Spoke to me like an old friend. The company is established, I have no fears or regrets. I should be finished paying my credit card debts with education given me by National Debt Relief in a timely 4 years.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    My debt specialist Arijan ** provided excellent customer service. He walked me through the process step by step. He was an expert in the program and was very professional, friendly and curious. I would highly recommend him as your Debt Specialist. National Debt Relief came through for me and my family.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    Customer service A plus. I am grateful for the opportunity to have a company with the staff that really care for customers. I was really into debt, I was losing my mind …. I did a lot of research search engine and National Debt Relief had positive impact so I am happy to follow along.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    I am so happy that I have been approved and now the weight has been lifted off me. Joe ** was wonderful. Got me thru the whole process. Explained everything to me and we did the whole application in one phone call. He was so patient with me and now looking forward to my new life.

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    Staff

    Reviewed Dec. 13, 2024

    The man was very kind and explained everything so we could understand everything. This is a great opportunity for seniors like us to pay things off earlier. We’ve had some rough times and needed a program like this to help us. When you get behind things tend to snowball so this will be a fresh start for us. We will work hard to pay everything off. Thank you.

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    Staff

    Reviewed Dec. 13, 2024

    Norman ** was excellent. He explained everything to me in full detail. This has been a tough year for myself and my wife who had surgery. He was very courteous and calmed all of my worries. I am confident now that life will return to normal with having this kind of help for people like me. A true Blessing.

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    Staff

    Reviewed Dec. 13, 2024

    It's been a great help to have National Debt Relief. I don't feel I could have done it on my own. Companies are not so easy to work with. This has been a hard year for me financially. They have taken on working with my debtors. I feel more confident that this was the best solution. It will take longer, but it took a lot of pressure off.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    After going back and forth with myself if I should take this opportunity to get out of debt. I was happy to do so when Paul was so polite and informative about how I could help myself from drowning in debt. Paul answered all my questions and explain everything to me without hesitation. I appreciate all the information and his amazing customer service that was provided.

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    StaffBillingHonesty & Transparency

    Reviewed Dec. 13, 2024

    Talking to a real person who was honest and understanding about my debt and not judgmental made such a difference. All of my questions were answered and I feel proud to take my financial situation back in control! My monthly payments have been cut in half and I feel like I can finally move forward in my life.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    Great customer service, very efficient, very patient, my agent really go above and beyond to ensure that I have all the correct information that I needed, I am very happy with the process. He took the time out to ensure that all the information I needed was correct. He was very knowledgeable and take the time to explain everything accurately to me. I recommend this 💯

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    Customer ServiceStaff

    Reviewed Dec. 12, 2024

    Jacob was wonderful, very patient and was concerned about my knee and how I was gonna manage this. Very good customer service from this gentleman, and I’ve been very good. He is wonderful and made me feel real comfortable and understood what I was trying to do, made me feel relaxed and like I had no more worries in the world when I got finished talking to him.

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    Staff

    Reviewed Dec. 12, 2024

    Very nice and understanding and considerate towards my situation and very helpful. Would recommend National Debt Relief to anybody that is in the same situation as I am. The gentleman was very kind and he was very helpful and explaining the program so I would understand it. I'm on my way to being debt free. Thanks to national debt relief.

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    StaffRates

    Reviewed Dec. 12, 2024

    They make a tough decision easier to deal with. The representative I worked with Dusty was awesome and very patient as I made the difficult decision to enroll in the NDR program. I am completely satisfied with my plan and am looking forward to my financial future and freedom. If you are in a bind and starting to drown paying only interest on high APR cards then consider NDR

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    Customer ServiceStaff

    Reviewed Dec. 12, 2024

    Process was easy and smooth from beginning to end. Very knowledgeable/professional and helpful. He did not make me feel bad regarding my debt situation. I will recommend to my family and friends I was skeptical at first but at the end of the process I was glad I called. I’m looking forward to becoming Debt free!

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    Staff

    Reviewed Dec. 12, 2024

    I am pleased to say that Sean ** handled our issues and provide excellent professional care and courtesy throughout the entire process. I would recommend National Debt Relief to ANYONE who might need it. I have been in the business world a long time and it is rare to find such professional help as I did with Sean.

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    Staff

    Reviewed Dec. 12, 2024

    I was very skeptical at the beginning of my conversation with Debt Relief, as our conversation continued I knew this was the place for me. I was nervous, scared and not trusting of my agent on the line with me. We put together my plan and by the end of enrollment I was completely committed to the program. Thank you

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    Punctuality & SpeedStaffBilling

    Reviewed Dec. 12, 2024

    The agent was kind, knowledgeable and helpful. We worked out a plan to get me out of debt in a timely manner and in a way in which I am still able to meet my all financial obligations. My payment is manageable and I can’t wait to ease the financial burden of debt. I can’t recommend NDR enough!

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    Customer ServiceTechStaff

    Reviewed Dec. 12, 2024

    Very professional. Agent was helpful and either knew or got the answers for me. Agent responded to requests I made, was very knowledgeable and helpful. The whole transaction was easy and comfortable in what could have been a tense situation. I am grateful for the help I needed and I am very comfortable that this will help straighten out my problem fairly on my part and on the vendor's parts.

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    Customer ServiceTechStaff

    Reviewed Dec. 12, 2024

    I experienced amazing customer service by Emanuel as well as much needed assistance with explaining details about the process and contract. I would definitely recommend anyone to contact this company who needs the assistance. Emanuel helped my mom and then helped me. I would recommend him again to anyone who needs the assistance.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Dec. 11, 2024

    She is great! & really personable. Communication was great, my email & phone. She made me feel NDR is passionate about rescuing people from debt. I waiting to begin payments. The only item I wish NDR would change is the payment dates. They can't withdraw on my 2nd payday of the month (paid every other Friday). They can only set a firm date, or take-out of 2 paydays.

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    Customer ServiceContract & Terms

    Reviewed Dec. 10, 2024

    I had a wonderful experience from the beginning from my first call until I finally signed the agreement. It was the best decision I’ve made in a very long time. I would recommend a friend or someone that needed debt relief to join this program. The process took around a month with three credit checks or so, also you must have a certain amount of debt to be eligible for the program. The program has given me new life otherwise, I would have been drowning in debt for years. I am glad I found debt relief.

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    Customer Service

    Reviewed Dec. 10, 2024

    We recently were notified by email that there was pending settlement. It was simple to view and approve. We appreciate the ways we are able to attend to the offer. There is no disruption to our day and we are able to do it when it works for us. Thank you!

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    Customer ServiceStaff

    Reviewed Dec. 10, 2024

    Agent was very helpful in explaining the program. I look forward to working with this team. This help is critical to my financial survival. He explained how the portal was key to the success of the program. I felt very satisfied with the phone call. I feel debt relief is possible through this program. Thank you.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2024

    My customer service rep was very helpful and patient. Glad he is the representative I got to work with. I'm not exactly the easiest to work with sometimes. But he was patient in my difficulty to fully explain the problem in a way to get it easily resolved. Would recommend (if this works out properly).

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    Sales & MarketingStaff

    Reviewed Dec. 10, 2024

    I saw a commercial on TV for National Debt Relief and then researched it more. I looked at three companies before I decided to go with NDR. Signing up was very easy. I just filled out the form that they needed me to fill out. The program worked for me. I could always go in and see how things were moving. It made it much easier to get everything paid off, which is all I've cared about. Now, I'm building up my credit again.

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    Staff

    Reviewed Dec. 10, 2024

    I found Oz, my NDR rep., to be very helpful. He was well prepared to answer my questions and guide me through the process of application and initiation of my account. He was professional, caring, understanding and provided an atmosphere of trust and reliability to me. This process has been difficult and Oz made me feel comfortable with taking this substantial step toward my future.

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    Punctuality & SpeedStaff

    Reviewed Dec. 10, 2024

    I want to thank National Debt Relief for their incredible support and dedication in helping me navigate my financial challenges. I especially want to acknowledge Andy, who went above and beyond by working with me late on a Friday night to sort out my situation. His patience, professionalism, and understanding truly made a stressful process much more manageable. It's clear that the team at National Debt Relief genuinely cares about their clients. I feel so much more confident about my financial future thanks to their guidance. Highly recommend!

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    Staff

    Reviewed Dec. 10, 2024

    My experience with NDR has been very satisfying. David M. has been very helpful and patient. He has been very understanding and easy to talk to. I now, finally, have a peace of mind that my debt will be taken care of in a timely manner. Thank you so much to NDR and David M.

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    Refunds & PayoutsStaffBilling

    Reviewed Dec. 10, 2024

    This was a wonderful experience! It took about an hour but went incredibly smooth, Calvin was wonderful to work with. He answered all of my questions, if you are having a legitimate issue paying back credit card debt, I highly recommend this service. Life happens sometimes and I'm grateful I found this company to help me out of a pinch,.

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    Staff

    Reviewed Dec. 9, 2024

    Rob was extremely professional and considerate. I appreciated his compassionate nature and willingness to help without judgement. He walked me through every step needed to provide some relief. I walked away feeling confident that I had made the right choice and now I can see the light at the end of the tunnel.

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    Customer ServiceStaff

    Reviewed Dec. 9, 2024

    The lady that I spoke with was nice and explained everything to me step by step, she was efficient with the process and that helped me understand clearly. I really appreciate the help that was given to me. I was reluctant at first to call to get help, but was just drowning further and further in debt and I knew it was time to go something about it, because it was stressing me out and starting to cause me to go into a depression and I knew it was time to do something about it.

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    Customer ServiceStaff

    Reviewed Dec. 9, 2024

    I had the pleasure of talking with Jimmy. He was very informative and answered all my questions. He was always available to return or answer my calls. He was very patient with me when trying to help me populate information from my phone. I would definitely recommend him to anyone needing help getting out of debt.

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    Staff

    Reviewed Dec. 9, 2024

    I applied for program and Nicole worked with me right away. She is informative, supporter and professional. I trust in her and your service. I appreciate for your help. Thank you so much, indeed. Finally I'm in the right hands. During my hardest time period, no way to go out from debts, scared me a lot. I lost my appetite and living. From dark to light your supports bring me up.
    Greetings,

    Bests,😊😇🥰

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    Customer ServiceStaffRates

    Reviewed Dec. 9, 2024

    Sedrick worked with me and explained everything thoroughly. He was great to work with and answered the many question I asked. I give him a rating of 10. His communication skills with me were excellent and it was a pleasure to work with him!! I was apprehensive to do this, but Sedrick made the process very comfortable for me!

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    Punctuality & SpeedStaffBilling

    Reviewed Dec. 9, 2024

    No clear understanding of what or when National Debt Relief will step in. Seems like NDR just wants to get on the pay wagon. I need someone to contact my creditors immediately and arrange a settlement...So that my creditors will stop harassing me at this point. I just started back to work and won't have a payment for 30 Days. Except I can't wait that long for some relief!!!

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    Staff

    Reviewed Dec. 9, 2024

    I was at my last resort. Jessica was amazing, listening and talking to me. Assuring I was heading in the right direction! I appreciate her so much. I was very nervous about the process. Jessica was so kind and helpful through the entire process. Sharing my struggles is challenging and she made it as easy as telling my best friend.

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    Reviewed Dec. 9, 2024

    I started the program in July but I could not put money in the savings account for my debts. Then when I reactivated the account December 6th it terminated me from the program again so I had to start from scratch with a new account and sign all the paperwork all over again.

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Dec. 9, 2024

    I saw an advertisement for National Debt Relief somewhere and I looked it up and read about it. I wanted to try a different way of getting rid of my debt. I talked to a representative and enrollment was easy. The service was good too. There were a couple of cards that didn't want to negotiate at all and it dragged on and on. It was hard to get an answer to what was going on with that. Still, I paid off what was left of balance a few months early. It was better for me to have somebody else contact the card companies and negotiate since I'm not an expert on this.

    Working with National Debt Relief made life much better because money was taken out of my checking account couple of times a month to cover payments to cards and I had extra money in there. It was a lot less stressful that way and I had a timeline as to when my debts will all be paid off. Overall, they did a good job. They communicated when I called up or sometimes I just emailed. One thing that wasn't made really clear is how much the fees would be, but it's over with. Everything is paid off.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Dec. 8, 2024

    It's been an overall great experience with National Debt Relief and it seems like I paid it off. I didn't get the details. One day, I just got a letter saying it was done and I thought it was scheduled for next year to be done. They have a website and I usually just call in sometimes to handle any business I wanna handle directly. Customer support was pleasant. Most of the time, it was only just to postpone a payment if I felt I needed to do so. So they were pretty easy to reach and, every time I asked, they put me in a brief hold and they go ask someone and they got it done.

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    StaffTransparency

    Reviewed Dec. 8, 2024

    Last night for over 1 1/2 hours, the guy who talked and helped me was so transparent about everything and didn’t cut any corners and didn’t hide anything from me, and he has made me less stressed out about solving my debt. So thank you so much for helping me last night and getting me back on track.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2024

    The best experience, Ms. Chanda ** exceptional customer service, well versed and knowledge of the subject matter. Made a complicated and emotional subject matter for me very simple, practical and enjoyable. Ms. ** was very patient with me and solved all my concerns. Thank you for a very pleasant enrollment experience. Will most definitely recommend anyone and everyone.

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    Staff

    Reviewed Dec. 8, 2024

    Totally thorough, made it easy to understand. Polite and courteous throughout whole process. Although the procedures were long and tedious, Sara made the process seamless. Sara is a credit to this organization. She was the one bright spot in something that seemed totally daunting. Would definitely recommend her and this company to all my friends and family moving forward from this point.

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    Customer ServiceTechStaffBilling

    Reviewed Dec. 8, 2024

    I had credit card debt and National Debt Relief was the only solution we had because my husband was ill. We had to worry about the other bills with my husband and I couldn't do both. The enrollment process was fairly easy. I called and the rep asked me to give them all my credit card people's names and we talked about how much money I would have to have taken out for the deal. They told me not to talk to my collectors and to just give them their phone number and they would take care of it. And they did. I didn't have any of the collectors call me after NDR had sent out the letters. They told me at the beginning when I enrolled that I might get a summons and to call them as soon as we got it. I didn't panic and I just called them. They told me what I needed to do and I did it and it was great. I graduated from the program about four months ago. It was great working with NDR and I would recommend them.

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    Staff

    Reviewed Dec. 8, 2024

    Thank you for such an amazing experience. Huge weight has been lifted off my shoulders! My rep Steve was super helpful and patient with all my questions! Thanks again for all your help and giving me a peace of mind! I would definitely recommend to a friend! There is a reason why NDR is number one for debt consolidation!

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    Staff

    Reviewed Dec. 8, 2024

    After I researched NDR, I thought it would be a good program. The enrollment process was very easy. They were very helpful. They stayed on top of things and there was very little I had to do. A couple of times I would have a couple of questions on a particular plan, a particular creditor and they were always on top of it, would get the question answered and get right back to me. If you're ready to make the change, NDR has a good program to go through to get the help needed. The program helped me a great deal. It cut many years down to three to four.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2024

    The enrollment process was easy. I just made a phone call and signed up. Then National Debt Relief emailed me something to sign and I did that and that was it. I'm done with the program and it's amazing. I love them. I was really impressed with everybody I dealt with. I've been paying cash for everything on a debit card and I'm saving a little bit. I'm so happy I did it.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2024

    The program took three years for me, but it was settled. I'm not real computer-oriented, and it would be months and months before I would hear something from somebody. But it was okay. It was coming out of my bank and I knew it was being taken care of. It was taken care of in the time that they told me it would be. Years ago, there was some kind of computer glitch and I've always been wary of having any large amount coming out of my checking account. So I was very nervous about doing that to start with, but it worked out perfectly.

    I'm on social security, and at the end of the month, sometimes there's not a lot left in your account, so it can be scary. But it worked out fine. Every couple of months, I would usually get a call from someone saying what was being done. The people I talked to were always wonderful people to talk to. I've told several people that if they've got a problem, National Debt Relief is not an easy way but it is a good way to do it.

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    Staff

    Reviewed Dec. 8, 2024

    Their reps were all great. They were very upfront with me. They did everything the way it needed to be done. Everything was good in my experience with NDR. I would definitely tell people to use them.

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    Customer ServicePriceStaff

    Reviewed Dec. 7, 2024

    I called without an ounce of hope that I can get this. However Andrew walked me through everything and got me approved. I’m so less stressed than I was before. It was a long process on the phone but it was well worth it. I recommend this to anybody that is struggling and truly needs helps and wants to get back on their feet.

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    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    The employer that helped me was Chris. Really enjoy the customer service here. Would highly recommend to anyone. He was really great guy. He was very patient, helpful, and answered in great details all the questions and concerns I had. Got me to a great payment that works for my budget. Thank you again.

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    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    Cristian was absolutely amazing, explained everything so clearly and he was so helpful, absolutely amazing. He was very nice on the phone and was very helpful with talking me through the process. He was extremely thorough! I am very excited for this process and finally having some relief from the crushing credit card debt.

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    Reviewed Dec. 7, 2024

    I really appreciate the patience that was given to me, and that they were so flexible. They've made the process as easy as possible and will literally walk you through every step. That means a lot when you're dealing with things like this, that can be very anxiety-inducing. So yes, I'd definitely recommend them. :)

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    Sales & MarketingStaffBillingHonesty & Transparency

    Reviewed Dec. 7, 2024

    I was getting old and I wanted to clear up any debt I owe to anybody. I’ve seen National Debt advertised and thought it was honest. The reps were very nice and the enrollment process was easy. I had some credit cards that I wanted to get paid off and it’s paid off. So, I’m through with it. People should go with NDR.

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    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    I was struggling with a lot of debt and I was trying to find a way to get out of it. National Debt Relief easily took over control of all of the debt that I gave them and I didn't have to worry about what was going on. They kept me informed through emails and text messages as to who they had contacted and the results that they had achieved. Signing up was an easy process. It didn't take very long. Just a few minutes. I'm finished now in the program. I've been debt-free since August. My credit score jumped up quite substantially. I've been able to re-establish some of my credit. I've also received a few phone calls over the years that I was with them. Everybody was always friendly. They always made sure that I understood clearly what was going on and how the process was going to go. If changes were made, they made sure that I understood what the changes were and how they would affect my payment plans.

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    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2024

    Experience was very thorough and comfortable. Lots of time and energy was put into doing everything possible to help me build my plan. All of my questions and concerns were answered. By the end of the call my payment plan was made and I was finally given peace of mind.

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    Customer ServiceOnline & AppStaffBilling

    Reviewed Dec. 6, 2024

    The enrollment process was pretty easy. They were very, very nice. The rep told me not to take any calls from my creditors. He explained everything in detail. So I certainly wasn't confused about anything. They let me lower my payment. There was no problems at all. Every time I called, somebody was more than efficient helping me out. I was paid off before I thought it was going to be. So I'm very happy I'm debt-free.

    Every time I called, everybody was pleasant, which I called probably five times during the whole process and just explained the situation and they just lowered or skipped my payment a couple of times when I was having financial difficulties. Also, their website was great. It was very easy to maneuver. I'm an older woman, so I'm not really up on everything, but I had no problem at all. If you're having financial difficulties and you're in debt, I would highly recommend National Debt Relief. You call them up, they explain it step-by-step, they tell you what to do, not to talk to your creditors, ignore anything you get in mail. I got nothing in the mail and I got no calls from any creditors. I couldn't believe it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2024

    Our experience was fast and to the point with excellent customer service and support. We would definitely recommend this company. We received a very fast response time from our application. Our representative was very informative and helpful with any questions we had and she was very helpful with the nervous feeling you may have with this situation

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    Reviewed Dec. 6, 2024

    The entire time they made sure I understood everything and that although it was very difficult to talk about my debt she made me feel very comfortable the entire time! She is very exceptional at her job and wish more people were like her! Keep up the great work!

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    Customer ServiceStaff

    Reviewed Dec. 6, 2024

    Mr. R. **, was very helpful as I explain my debt situation to him. I felt a sign of relief, I was stressing out, I kept getting phone calls 6 to 8 times a day every day, and weekends as well, even after 8:15pm. I had to block lot of those calls.

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    Staff

    Reviewed Dec. 6, 2024

    The kindness of everyone willing to help you achieve your goals is not something that you could pass on. I highly recommend the National Debt Relief program to everyone who is struggling with all kind of debt to give them a try. You will not be deceive. With their program, they will assist you until you become debt free and graduate.

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    StaffBilling

    Reviewed Dec. 6, 2024

    Matt was helpful and understanding with my financial situation. I explained to him how I co-signed for my brother debt, and how he didn't make payments and it went into collections. We came up with a plan together and I believe it will help me being debt-free in the next 2-3 years.

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    Staff

    Reviewed Dec. 6, 2024

    Great experience. Very helpful! This is putting me in a better financial space. This went against all odds. Now I’m going to get the help I need to move forward. Everyone was very helpful and gave me the information I needed to get this taken care of. I’m very lucky and thankful to have this opportunity. I highly recommend this program to anybody else who is struggling or has no idea what options they actually have.

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    CoverageSales & MarketingMaintenanceStaff

    Reviewed Dec. 6, 2024

    Very pleased with the assistance I received from Richard **, very professional & knowledgeable NDR agent. He made me feel confident I made the right decision to fix my debt becoming Debt Free! I was very spectacular at first because of all the fake advertisement through social media but after the introduction, he assured me that this program is legitimate. After the interview was over and complete I feel very comfortable with him explaining the process and what the next steps would be to me on the road to becoming debt-free!

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    Customer ServiceStaff

    Reviewed Dec. 6, 2024

    I found National Debt Relief online and their program helped me get out of debt. The customer service amazing. Every time I needed to talk to them, they were on it. I wasn't on hold long. It was a great experience with NDR.

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    Staff

    Reviewed Dec. 6, 2024

    National Debt Relief was good when I needed them and they didn't give me any trouble. Enrollment was easy and the program was good. I completed it around September and it helped me out. I'm trying to save a bit of money now to get ready for retirement.

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    Customer ServiceTechPriceStaffBillingRates

    Reviewed Dec. 6, 2024

    National Debt Relief is able to successfully help you eliminate debt in a certain time. During the pandemic, I had to close a business and instead of declaring bankruptcy, I started researching online. I looked at several different companies and National Debt Relief was the one that I decided to contact. Their enrollment process was very informational and professional. They took all my debt, which was around $84,000, contacted all of the vendors, and negotiated a settlement. And by the time I took the settlements and their fee to do each settlement, I saved some money. Initially, they told me how much they could reduce the debt by and they met that. Their customer support was very good. When I'd call them, they could answer my questions. I could also go online and ask questions, and they always had the right answers.

    During the process, there were a couple of vendors that sent nasty letters and threatened lawsuits. But because I was in the program, I got free legal help and their legal department was able to squash all that. I didn't have to go to court for anything. But I regret that I didn't negotiate the monthly payments better because, at the time, I've only got 30 days to make a decision. So I went with them and hastily didn't really think about what I told them I could afford to do month per month. So the five years was really a struggle, but it was because I didn't make a better negotiation on what I could pay per month. Also, about two years in the program, I became aware that you can go to your debtors and negotiate your own way out of this instead of going through someone like National Debt Relief.

    If anybody asks me about National Debt Relief, I would tell them to listen to what they say, read the documents they send, and understand it fully before committing. In my case, because the debt load was so high, having to deal with that for five years at the price that I had to pay got very difficult. But I was able to get through. Also, when I started the program, I went from a 526 credit score and today I'm sitting at 772.

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    PriceStaffRates

    Reviewed Dec. 6, 2024

    When I had a lot of card debt, I googled reviews and enrolled with National Debt Relief for their resolution service. The price was fair given what they offered, and enrollment was easy. Somebody walked me through everything. During the program, I could always reach somebody and they were very informative. I've completed the program as of October. I appreciate them helping me get out of my card debt.

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    StaffLoan Process

    Reviewed Dec. 6, 2024

    After having 2 failed loan attempts I really did not think NDR would be able to help but I am glad to take this step to consolidate my debt, the rep who helped was very knowledgeable and explained every step. The process did not take long. I will be out of debt soon!! Thank you so much!!

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    Staff

    Reviewed Dec. 6, 2024

    Miles ** was extremely good at explaining all aspects of debt relief and a pleasure to work with.! What a great experience for a stressful time. He was very helpful and a calming influence in this situation. He reviewed everything with me and explained all my options to me. What a pleasant gentleman.

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    Sales & MarketingOnline & AppStaff

    Reviewed Dec. 6, 2024

    National Debt Relief is helping me get out of debt, and it's easy and pain-free. I enrolled many years ago and other than the enrollment, I haven't needed customer support at all. I track my progress through the app, which is very user-friendly.

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    Staff

    Reviewed Dec. 6, 2024

    I had a lot of debt, and when I went with National Debt Relief, the signup process was easy. I've completed the program and it was really good working with them. They took care of everything, so I didn't have to really do too much worrying. I would recommend National Debt Relief to people.

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    Customer ServiceStaffBilling

    Reviewed Dec. 5, 2024

    Josh was very knowledgeable and guided me and instructed me on how to complete the enrollment. He guided me through the consent forms and electronic signature forms and explained each form to me. He also gave me his contact information, He gave me the National Relief Customer Services number and the phone numbers to give to Credit Card Companies for inquiries.

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    StaffBilling

    Reviewed Dec. 5, 2024

    I have been impressed with National Debt Relief. When I came to them, I was in tears needing help with my financial situation. Angel helped me get everything together. I would recommend National Debt Relief to anyone struggling with finances. They are willing to help you set up a payment that will fit your budget.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2024

    I worked with a representative named Mark and he was informative, professional, and extremely helpful. He called me three days in a row to make sure that we got my deal done and that everything was correct. Once all my paperwork was complete, he outlined all of the resources available to me and made it easy to understand.

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    Staff

    Reviewed Dec. 5, 2024

    Had a great experience with Raymond as he explained how the program works. Very informative and curious with his work and insights of the process to the NDP program. I was very impressed and satisfied with he handled the process and explained the whole process. I am looking forward to seeing and working with team on achieving my goal.

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    Staff

    Reviewed Dec. 5, 2024

    It was very easy to enroll, and working with Ivan was a pleasure he is courteous, professional, and invaluable and always goes the extra mile,. I am looking forward to paying off my debts as soon as possible by paying more than the monthly plan which will get me out sooner and fresher.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Dec. 5, 2024

    I was very happy to say the least after making the call to National Debt Relief. My monthly bill paying was dreaded, as I would barely have any money left, since I am retired and live on a fixed income. It felt like there was no end to the credit card debt. It was quick and easy, and the woman I spoke with was kind, efficient, and very knowledgeable. I now feel like a huge weight has been lifted. I would totally recommend making the call to see what they can do for you. Donna

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    Reviewed Dec. 5, 2024

    It was a great experience. I highly recommend it to friends and family. Mr. ** explained everything to me. I really appreciate everything he did for me. I am so glad I made this decision, I am looking forward to this journey with National debt consolidation. I thank you’ll so much.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2024

    Everything was explained thoroughly, and I truly appreciated the time spent going over all of my options. Jericho was incredibly helpful and patient, working with me through multiple phone calls to ensure I fully understood everything. The service was top-notch, and I would definitely recommend it to anyone. If I could give more than five stars, I’d give six without hesitation. The attention to detail and dedication made my experience exceptional, and I’m grateful for all the assistance I received. It’s rare to get such personalized and attentive service, and I couldn’t be more satisfied.

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    Staff

    Reviewed Dec. 5, 2024

    I had an agent that was the sweetest, efficient, knowledgeable and eager to help me and did not treat me like I was just another commotion for him. My my new agent treated me like he genuinely wanted to help not just out for the mighty dollar. I started out stressed and he put me at ease that the first agent was not the way I should have been treated. I am very happy now that I can get my financial situation under control.

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    Staff

    Reviewed Dec. 5, 2024

    The experience was very informative and helpful. We have not started our journey yet,but my husband and I are excited about seeing our debt go down. Viktoriya, our debt expert was very helpful throughout the whole process. She walked us through everything we needed to do. She was very knowledgeable about what we needed. As we have yet to start our journey I am unable to say whether we are satisfied or not. But we are hopeful this will work for us and reduce our debt.

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    StaffBilling

    Reviewed Dec. 5, 2024

    The enrollment process with National Debt Relief was clear and concise. There were easy instructions on what their program entailed and what my role and responsibility were. I was able to track my progress with the program through the portal. I could log into my National Debt Relief account and it showed me the total debt and projected payoff date. I would at least check it once a month for any settlement offers. I also got text messages about receiving potential settlements and if I agreed with it.

    The reps were very professional and knowledgeable on their job. They were eager to assist me with my payments even on the times when I was out on medical leave until I was able to return back to work. The program works and takes the stress out of your life. The payments are manageable as well. I'm now debt-free and I have freedom in my life again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 5, 2024

    Yes so far so good. Just enrolled. Hope it’s everything it claims to be and the person on phone was helping me thru it. She was definitely good at what she did. She actually used the program herself so that’s a good testament. Too early to comment on how it goes. Just did it yesterday.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 5, 2024

    I was really scared to do this but when I met Miss Janette she make me to see and understand that I was doing the right thing and that it will work also the best for me. The process was fast and she was all the time with me over the phone, help me and explaining everything.

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    Staff

    Reviewed Dec. 5, 2024

    Norman was a huge help. Thoroughly explained everything, made me feel at ease throughout the entire process. I was feeling nervous and had some cold feet before going through with everything. I hope he keeps up the good work helping people like me feel comfortable doing a program like this.

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    StaffBilling

    Reviewed Dec. 4, 2024

    I should have done this long before now - I wouldn’t have had the sleepless night or anxiety I’ve my unpaid bills. I was nervous about taking this huge step - but Coniah was great. He walked me through. He answered every question I had with patience and knowledge. He explained it so I could actually understand it. Suddenly, I wasn’t nervous anymore. I really feel this is the best move I could have made.

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    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Dec. 4, 2024

    I felt comfortable with the representative. I was completely informed about the process. I was surprised that the payments were deducted from my account. I was hoping to pay for my monthly fees by check. But I am ok with paying that way. I felt a sense of relief knowing that I could pay off the debt early.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 4, 2024

    They were very thereal and explained everything to where I understand it and was a great listener, they called later to where my husband could be present and ask questions that he had concern about. Would recommend to others. They even got us approved fairly quickly and was able to get everything set up online so I have access to my account.

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    Staff

    Reviewed Dec. 4, 2024

    Relief is an understatement. I've been trying for a while now to try and get my debt under control. I seemed to just make it worse every time. William was such a wonderful help, very knowledgeable, and didn't leave out a single detail. I was left feeling confident and secure in my discussion on contacting NDR. I'm positive this will help me greatly in getting my life back and it's all thanks to William and the success team.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Dec. 4, 2024

    They are knowledgeable, respectful and patient. They explain everything and go through the process making sure the client knows the contract. My agent Ron ** was awesome from start to finish. He promptly answered my calls and kept appointments. Explained each item pertaining to how the debt relief mechanism is set up.

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    Customer ServiceStaff

    Reviewed Dec. 4, 2024

    So far the process has been great. Tina was great and so easy to talk to. Very informative and patient. She answered all my questions and explained everything very clearly. The customer service team also followed up to make sure I understood everything. I’m excited to get started with this program and better my financial situation. Highly recommend.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 4, 2024

    I was treated kindly and with efficiency. They explained the process clearly and did not pressure me into making any decisions. Once I decided to go through with the process, they promptly walked me through it and was able to complete it in an hour! I appreciate their help and would recommend them to others in need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 4, 2024

    I had contemplated signing up with this program for a while, but I think what had me decide was the experience I had. I communicated with DJ ** and he was incredible! I’ve got a hectic schedule right now with my young toddler and I have to take calls while taking care of her. He didn’t make me feel like she was a bother or a nuisance. She would cry and talk and yell on the phone but he wouldn’t get upset, mad or even annoyed when I had to ask him to repeat himself. He welcomed any and all questions, even if I had asked them before, and he answered them until I understood. He was relatable, comfortable to talk to, and very very helpful. This program will help my small family SO much by helping us have more financial freedom and achieving our goals. I’m very thankful to this program and to the representative I had. Thank you! I HIGHLY recommend.

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    Staff

    Reviewed Dec. 4, 2024

    Team are able to explain me everything on the way that I understand completely all the process and what they going to do with the account. They HELP me to setup everything and read me all the instruction and ask all my question, they are very helpfull. I am happy to be part of this team on the way to get a better financial status.

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    Staff

    Reviewed Dec. 4, 2024

    NDR made my life easier at the time in need financially. The young man I spoke with and helped me out was friendly, patient and explained everything that I needed to know. Thank you so much. If I know of anyone in this situation I would proudly recommend NDR.

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    Customer ServiceStaff

    Reviewed Dec. 4, 2024

    Candice was super helpful and was also informative about this solution. I’m glad we worked great together and solved my issue. I look forward to being financial free. National Debt Relief is here to help and solve your financial troubles. I’m glad I decided to pick up the phone and ask questions towards figuring out what was best.

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    Punctuality & SpeedStaffRates

    Reviewed Dec. 4, 2024

    I have been struggling with getting my debt on track. Overwhelmed by the amount of interest owed on my debt. Miss Brenda is the one who helped me. And I am so truly grateful for her. She was extremely sweet, and went above and beyond. With Me working the hours that I work, she even stayed late, waiting for me in order to help me with my process. She was very thorough and explained everything to me perfectly. She made me feel like I was in good hands. And it is such a relief to know that I can afford this and can get through this. If anyone is debating on doing this, I recommend it. And I personally recommend Miss Brenda. She will make sure you are well taken care of.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 4, 2024

    When it comes to debt things can get hectic pretty quickly, but have no fear because National Debt Relief is here! I had an amazing rep walk me through the process, I wasn't 100 percent sure of how it all actually worked but it had to be better than the situation I was currently in and Tiffany ** made me feel so much better about this debt outcome! I didn't even realize how much better I would feel after completing the process but it was an instant relief! The peace of mind that comes from National Debt Relief is worth every bit of seeing what options you have when it comes to handling your debt!! A+ for customer service and just for NDR being option for those who are in desperate times in the crazy economy that we have today!! Thank you, Thank you, Thank you!! My family will appreciate this opportunity!!

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    TechPunctuality & SpeedStaffBilling

    Reviewed Dec. 3, 2024

    Very compassionate and patient interaction with representative with complete results within an hour or so. Explained everything very clearly. Very happy with duration of contract, amount of monthly payments, and ability to pay off early if able to do so without a penalty. Also, no impact on credit report. Grateful to be able to pay this off.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 3, 2024

    Professional, kind, fast response. This program gives me hope to be able to pay our debts and have a peace of mind to be able to get back on track. Jason ** was amazing and on point, answer all of our questions. I was referred to this program by a friend and I’m glad I followed thru as it is important for us to be able to have a better future financially and better quality of life.

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    StaffBilling

    Reviewed Dec. 3, 2024

    I am struggling with a bit of debt that was getting out of control so I came to National Debt Relief for some more information on the process of debt consolidation. I came into contact with Luke and he was so helpful and understanding of my situation. I genuinely felt like he cared about my situation and actually wanted to help me. He took his time informing me of all my options and guided me in the direction that made the most sense for my situation. Debt has raked a huge toll on my quality of life and I feel so much better knowing that someone is working hard on my behalf to lower my debt and make more manageable payments so I can finally reach financial freedom. I am hopeful for my future again and I feel like a weight has been lifted off my shoulders.

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    Customer ServiceStaffBilling

    Reviewed Dec. 3, 2024

    The customer service representative explained things simply, he took time to help me with my situation. I had an AWESOME experience. I got over half of my debt being consolidated, this takes a great pressure off of me. I'm very grateful for NDR. The bi-weekly payment is decent, and it helps me save cash that I can use for other expenses. I would recommend NDR to other people. It's a relief, big relief

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    Customer ServiceStaffTransparency

    Reviewed Dec. 3, 2024

    I received excellent customer service, I have just started the program and will update once I have worked with the company. Company representatives were understanding and informative. Company representative was helpful and polite, no negativity, discrimination expressed on my situation, unlike other companies that left me feeling bad about myself. I felt that they were caring.

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    Staff

    Reviewed Dec. 2, 2024

    Jericho was awesome. He explained everything very well and made the process easier than I expected. Making the decision to seek debt relief was not an easy decision but he helped me put things into perspective and I realized I'm making the right choice. He is definitely an asset to your company.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Dec. 2, 2024

    It was a clearly explained process. I felt confident with the person who helped me through the steps taken towards financial freedom. I found this company through Google search and it was familiar to my ears so I gave them a try. The previous company I was working with decided to withdraw from their commitment because of fraudulent practices. I was dropped with an email and a letter. After some leg work I was able to sign on and start the process all over again. Thank you for your honest assistance.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Dec. 2, 2024

    The customer service is very good! She’s so clear with the explanation. And give me good option of it and give me time to think about it too and no rushing us- and very thorough about everything. It was really a good experience! And she’s so nice. She helped me with the application so well and she does not make me wait too long.

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    StaffRates

    Reviewed Dec. 2, 2024

    They had me convinced after a few questions. Bert was very helpful trying to get me figure out my problems with my interests rates and how much I done paid in. He really explained how this applies to my problems. Hoping I’m going to save at least 400/600 dollars per month and I can put that in savings.

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    Staff

    Reviewed Dec. 1, 2024

    My experience was extremely positive, thorough, and informative. The associate that handled my case, Dian, answered all my questions, and made the process as easy and stress free as possible. He is an asset to your company. I look forward to being out of debt and rebuilding my life towards a better future.

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    Staff

    Reviewed Dec. 1, 2024

    Raf ** was very professional, patient, and very kind. He was very thorough and answered all my questions. I would definitely recommend National Debt Relief to anyone in need. So far I think and believe it’ll work out great for me and all the information about the company seems it helps a lot of people in need. I look forward to being debt free. Thanks again Raf!

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    Refunds & PayoutsStaffEase of UseRatesHonesty & Transparency

    Reviewed Dec. 1, 2024

    I contacted NDR with great fear of rejection and embarrassment. It was nothing like my expectations. I was warmly received and then guided through the program with great clarity and kindness. I was assured every step of the way that I was valued. I never suspected any "trickery" or that I was being misled in any way. When I expressed that I was taught to pay my way and had struggled with extremely high interest such that the reduction in my balance was minimal, I learned I had paid in interest more than I owed. With that revelation, I was ready to move forward.

    Giovana ** was exactly who I needed. She was positive and encouraging about my situation. She was complimentary of my answers along the way for the information she needed. I could write volumes about her positive attributes from her knowledge of the process to her intuitive understanding of the client....me. Thank you, NDR, for everything relieving my stress and rebuilding my self-concept. I am eternally grateful.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2024

    My experience with Cristi was amazing! She was very thorough with presenting all the information. Her passion for what she does is truly felt. It was a relief for me once we ended the call. I felt reassured and confident in NDR to get me out of my debt successfully!

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    Staff

    Reviewed Nov. 30, 2024

    Franklin P was very helpful and knowledgeable about my situation/ He explained all the steps to the point where I was able to understand. Look forward to work with NDR and get my finances back on track. I’ll be sure to keep in touch so my progress is best as possible. Would recommend to any person.

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    Punctuality & SpeedStaff

    Reviewed Nov. 30, 2024

    I am very pleased with the excellent service I received, fairly quick and easy process to get started only took about an hour and a half to get through. Jacob ** was fantastic and answered any and every question I had. I would recommend National debt relief to anyone.

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    Customer ServiceEase of Use

    Reviewed Nov. 30, 2024

    So far a wonderful experience! I feel confident that I will succeed! Easy to use. Explained everything easy. Such an abundance of information for consumer's use. Easy to use app. Several numbers to reach customer service. Would recommend to others. You will feel relieved once you know that there is an end to living in debt. Huge relief.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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