National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 12, 2025
I dealt with Nathan ** and he was awesome! He explained all the steps involved to reduce our credit card debt and answered every question I had. He was professional, polite and very knowledgeable about the company and the program we are in. I would highly recommend Nathan and National Debt Relief to anyone in debt like us.
Reviewed Jan. 12, 2025
I appreciate how hardworking, thorough, thoughtful and kind he was while I was enrolling. He explained everything and was extremely patient and knowledgeable. I’m excited to see how this program will benefit me in the future and I am thankful for the agent who assisted me! Will recommend to others and I’m happy to finally find assistance on being debt free.
Reviewed Jan. 12, 2025
When I called I talked with Herb **. He was very helpful and explained the process and plan in a way that was easy for me to understand. So far all my experiences have been right on. I would recommend NDR to anyone seeking help. And I would Herb ** as well.
Reviewed Jan. 12, 2025
Rebecca helped us to u Serrano if we qualify, what the process looks like. She was clear, confident, accurate. Rebecca didn’t just treat us like a client or a job or a number. She was so personable and kind. She made the process easy, seamless and answers all of questions with ease.
Reviewed Jan. 12, 2025
My experience with National Debt Relief has given me breathing room from my dept. Lapoloean was very friendly and helpful. He walked me through all the steps in this process and reassured that he would be there throughout it all. If anyone needs a debt burden lifted off their shoulders should try National Debt Relief and watch it work.
Reviewed Jan. 12, 2025
I wanted to say how great Carlos was in helping me get signed up for the program. He was very explanatory in going through the setup process. He was very reassuring when I would get upset because I didn’t know if he could help me. It all worked out because of his knowledge. He was also very punctual for the times he said he would call me. I was very pleased with the service he provided.
Reviewed Jan. 12, 2025
They told all my options, they were very thorough and explained every step to me. I would invite anyone to use their services..They were so helpful every step of the way and so very patient with me. Truly the best people to work with. They helped me see the light at the end of the tunnel.
Reviewed Jan. 11, 2025
Brandon G. Was extremely persistent in a very good way, in which I never thought I needed. Without the constant way of reframing my situation, I think I would of been stuck in my old ways. Spending 3 hours on the phone with me, and going line by line takes a lot of dedication, and not giving up speaks volumes. Anyone would of already given up after 20 minutes or 30 minutes, but persistence and determination is what he has, and guts. I truly appreciate that he took the time to help me, because this is life and death for me, it's very stressful, as retired veteran working after retirement to make ends meet is sad. So, I greatly appreciate the devotion. Thank you Brandon ** from Florida (and I know you're the only Brandon G; I think you deserve to be acknowledged completely). Like I said I wish I can give you more than 10 stars.
Reviewed Jan. 11, 2025
I was on the phone for 3-4 hours. Joe worked tirelessly in getting me approved with your program. He was patient, kind, considerate, helpful, determined - can't say enough for trying every way in getting a positive result. He even contacted others to resolve the issues. He got it done! He deserves a raise or promotion.
Reviewed Jan. 11, 2025
I am pleased with the program and the representative/agent that help me and my sister during the application process. Will recommend to family and friends. I’ve been with National Debt Relief a few years back and help on how to be responsible and take control of my spending habits. You are the best. Thank you all.
Reviewed Jan. 11, 2025
Jenny ** was an excellent advisor, very professional & personable. She was very patient answering all my questions and walking me through all the documents. I felt she really cared about helping me get out of debt & improving my quality of life with no debt. On a scale of 1-10, I give her 20!
Reviewed Jan. 11, 2025
I was treated with the upmost respect. Randy was very professional and very helpful. He explained the process with every detail. He even let me know that I can reach him anytime with any concerns. I would definitely let my friends and family know about the services if they were ever need it.
Reviewed Jan. 11, 2025
The associate was very helpful and I really appreciate the work that was done with my situation. I have struggled to get control of my finances. This hopefully will allow me to rest more easy at the end of the day. The phone calls have caused me much anxiety and just did not know which way to turn.
Reviewed Jan. 11, 2025
Thank you Consumer Affairs! Mr. ** was very helpful and informative about services and assistance. Great I did reach out for better understanding of my credit profile. Even though I’m under the threshold for services, I was really satisfied. I would recommend your guys services to family and friends looking to consolidate debt.
Reviewed Jan. 11, 2025
He was really understanding and pleasant to talk to during this difficult time for need. He was very informative in making sure that I knew what I was getting myself into and breaking everything down as well. I would recommend this to people going through the same thing as me.
Reviewed Jan. 10, 2025
THANK YOU. Very good info and nice walk though. Very polite and very smart on what to do to make life easier. I would give a thumbs up on what they do for you and they make it very easy to do. Very good phone skills and very knowledgeable on what they do. Thank you.
Reviewed Jan. 10, 2025
I'm feel confident about this program, esp when I talked to Angelika, she efficient and very good in all terms!! I understood all the things she told me, and I felt relieved about this program, I recommend this to my friends, who struggle to make a payment on their debt, very friendly and helpful these people! I'm glad this program!
Reviewed Jan. 10, 2025
I called in desperation as I am over my head. The person I talked with was patient and understanding. I was so scared, they put me at ease. Everything was fine, explained to me thoroughly. I’m very grateful for this service.
Reviewed Jan. 10, 2025
I had the most AMAZING representative, Imani A. She took what was a very difficult decision for me to make an extremely easy process. She was very pleasant and caring. She took her time with me and explained everything all the way through reassuring me that everything would be ok. Thank you Imani... I will forever remember you.
Reviewed Jan. 10, 2025
The enrollment explanation in the experience of having explained to me all the benefits and how it will protect me and step me through to my getting to be debt-free with the x, the gentleman who explained it to me. I was very, very comfortable and felt very confident to win. We could get through this. It was a real pleasure having this conversation with him.
Reviewed Jan. 10, 2025
He was very kind. He helped me a lot to try to help me to get out of debt and he told me he would I would have to get 2500 in my savings to start paying them off and he was very polite. Helped me a lot to fill out the application and all he just outstanding and I would recommend anybody to you guys to help them like you guys have started to help me. If I ever get this mind again I would use you guys again, but I’m not getting in this phone again. If I can’t pay cash with it, I don’t want it. I don’t need it.
Reviewed Jan. 10, 2025
I’ve only been a part of the program for 2 days but so far so great. Well communicated knowledge, answered all questions, helped me understand the process. I look forward to the plan that was put together to help me get out of debt and gain control over my finances. I Would very much recommend to friends and family.
Reviewed Jan. 10, 2025
Representative was helpful, explaining how the process works, asking questions to ascertain if this process would be beneficial to us, and explaining how the process works. Representative was empathetic to our situation and knowledgeable about our options and recommended debt relief as our best option. Representative assured us that we would be well represented in our application and debt relief process.
Reviewed Jan. 10, 2025
Calling National Debt Relief was the best idea I’ve had in a long time! I had been struggling for months trying to catch up on payments after experiencing health issues. Going through terrible guilt when I was unable to make payments was just a horrible feeling. Everyone who I spoke to at NDR was kind, understanding, patient and very professional. With their help I now feel less stressed about my finances and more hopeful about my future.
Reviewed Jan. 10, 2025
They were all very helpful and I was happy about the outcome. I thank you all very much and also look forward to working with you in helping me to resolve my issues. I’m very grateful for accepting my phone call. Again I thank you, you have all been very kind to me and I do appreciate it very much for your help.
Reviewed Jan. 10, 2025
Pernell ** was very knowledgeable and helpful about explaining to me how NDR could help me get out of debt sooner than I could. All my questions were answered so I could make a clear decision on what I was getting into. There was no pressure to sign up. Hopefully, I will be satisfied in the end.
Reviewed Jan. 9, 2025
Professional and caring!! That’s how I describe how I was treated and how the agent taking care of me. We worked through my monthly bills to determine how much I could afford to get out of debt. I definitely will recommend this company to anyone who needs financial help and relief.
Reviewed Jan. 9, 2025
The employee was great due to she explained how the program works and she listen to me on why I needed help. Very professional and knowledgeable of the company. She made me have a peace of mind and relieve some stress that I was feeling. I recommend she gets recognized for her professionalism.
Reviewed Jan. 9, 2025
I’m thankful for Manuel helping through the process of signing up and getting me on my way to become debt free. I’m also thankful for a company like National Debt Relief. My mind is now at ease knowing I that in no time I will be debt free. I am grateful for National Debt Relief. Also works with people and their budgets to make it that much easier to take advantage getting out of debt.
Reviewed Jan. 9, 2025
Terrence ** helped me understand what I was starting and explaining how it could help and what is to come and I am please with the experience and happy with what has started, was very straightforward and stopped to ask if I understood everything and made sure I knew what I was signing before anything else.
Reviewed Jan. 9, 2025
This debt relief program is easy to understand, easy to enroll, and honestly going to be a big lifesaver. Pernell was a great help! Super easy to talk to and extremely helpful throughout the whole process. He answered any questions I had and provided meaningful advice. I can’t thank him and National Debt Relief enough!
Reviewed Jan. 9, 2025
They did a great job at explaining the process thoroughly while staying professional, attentive and clarifying any questions that I had. He was patient, detailed, and informative. Very satisfied with my experience and excited for this opportunity.
Reviewed Jan. 9, 2025
Lots of information, but, worth the time. It's so great not been in constant stress eating away at your life span. Wish I would have done this so much sooner. I hope that once this debt is resolved I will be able to live a less stressful time and visit with my grandkids and my children.
Reviewed Jan. 9, 2025
Luis was very well mannered and informative about everything! He answered all questions and made this process painless! He reassured me my debt would get settled and life will get easier again soon! He was very understanding with my situation and he made sure I understood the whole process with no questions unanswered. Thank you so much!
Reviewed Jan. 9, 2025
Agent was very helpful and patient. I felt understood and comfortable. This program should help me get out of my debt hardship sooner than I could do it myself. Having a direct phone number to give my creditors to call instead of my personal phone number should lower all the collection calls I currently get. I just wish I would have started this program several months ago.
Reviewed Jan. 9, 2025
I worked with Edwyn ** to complete my application for the debt management program and he was incredibly helpful, knowledgeable and easy to contact. I had been putting off completing the application because I thought it would be time consuming and cumbersome, but Mr. ** made the process as simple and painless as possible.
Reviewed Jan. 9, 2025
Mr. **, Taron was very professional and understanding. He made me feel important and never made me feel like a failure. I appreciate all he did for me. He's a valued asset to your organization. I feel a lot of pressure released thanks to him and will consider him a valued friend. Thanks again Mr. **.
Reviewed Jan. 8, 2025
It was easy to enroll. I had a nice conversation with representative JC in which she was very helpful and mindful of my situation. She was very detailed in explaining to me how the program works and made sure that I understood what to expect when enrolling. I am looking forward to my financial freedom.
Reviewed Jan. 8, 2025
This was a very hard discussion to make. Teri made everything very easy and explained everything so that I had a go9d understanding of what was going to happen and what to do. She also explained what will happen over the next few weeks and how to use the porthole.
Reviewed Jan. 8, 2025
All the staff members that I spoke with were all alike, very friendly and helpful guiding me through the process. My stress level is gone now and look forward to getting this debt resolved. Your company was referred to me and glad I made that call!! Thanks to the entire staff!! You guys rock!!
Reviewed Jan. 8, 2025
They did a great job helping me with my finances and getting me out of debt. I would recommend them to anyone. They are straightforward about everything..And let me know what they can do and how about doing it. Thanks for being understanding and helping me with all of debt relief.
Reviewed Jan. 8, 2025
The man I talked to was such a big help!! He was very calm and very polite!! The amount of patience he has is incredible and I give him a five star rating! Very excellent customer service. My grandson came in and helped me and he appreciated every moment with us.
Reviewed Jan. 8, 2025
This process was a little LONG and drawn out, but overall the representative that I worked with was pleasant and we reached the desired end goal, so I am please. The representative was attentive and knowledgeable about the content, and although these kinds of conversations are not fun for anyone, she did not make it terribly hard to bear, I appreciate the time and efforts that she put in to help me navigate this situation.
Reviewed Jan. 8, 2025
I was helped by Jordan **, and I must say he knew what he was talking about. He made me feel comfortable and helped me understand the purpose of NDR thus making me feel comfortable to move forward and doing the program. Had a great experience and he was also very patient when it came to my 100 questions even if some were repetitive. NDR helped me lift a large load off my shoulders. Thanks NDR and thanks Jordan!
Reviewed Jan. 7, 2025
Alax the representative of National Debt Relief was the first one who spoke to me. He did an amazing, phenomenal job. A wonderful person raised with great enthusiasm, ethics and moral values. I am glad he explained everything in detail and gave me sufficient time. Very professional person. I can see him fly high in future at some higher levels. Wish him good luck 🍀. It was like dream come true. I feel so enlightened and blessed along with shedding off tons of anxiety from my mind. I can better handle my daily challenges with full confidence and peace of mind. Can never pay enough thanks.
Reviewed Jan. 7, 2025
We are $40,000 in debt and struggling to make minimum payments, falling farther and farther behind because of outrageous interest rates of 26% and 32%. I felt sick to my stomach every day…until National Debt Relief came up with an awesome program to pay off our creditors. Now we are on the road to paying it off all at a low monthly rate that we can afford! My stomach is happy now!
Reviewed Jan. 7, 2025
I've been with it before and I was happy with it then but I couldn't afford it then. But I can now. They have helped me reduce the amount I owe. And it's going to keep the people from calling me and do. Cuz I really hate getting calls from creditors and I don't want them anymore and I want to get rid of all my debts and be free of it.
Reviewed Jan. 7, 2025
With much apprehension, I applied. A wonderful account rep, Jason **, made me feel more comfortable and walked me through every step. Every question was answered, and I can contact him any time I have concerns! My budget is now manageable, after all the obstacles that have been thrown in my lap over the last 7 years!
Reviewed Jan. 7, 2025
The representative was friendly, thorough and experienced. I was not sure if I would use NDR, but all my questions were not only answered but the rep was reassuring as well. The rep also exhibited patience as my phone and computer were working slow and I tried to be as efficient as I could.
Reviewed Jan. 7, 2025
Working with Brandon ** was very helpful, he explain everything sometimes more than once, I take a little time but was very precise. Going to save us about $5000 over a period of time, with a low payment that is going to help us get back on our feet. He was very helpful even help putting our a cellphones so we can track everything on them. Which take him a little time, we aren't the good on them, he was very patient with us. Thanks Brandon
Reviewed Jan. 7, 2025
Absolutely fantastic experience working with Jericho at NDR! From start to finish, his customer service was nothing short of impeccable. He was incredibly clear and detailed, making sure I understood all my options and addressing every question I had with patience and precision. His communication was not only professional but also a pleasure to engage with – his positive attitude truly made the process enjoyable. I felt confident and comfortable in my decision, knowing I was in great hands.
Reviewed Jan. 7, 2025
The agent was very helpful in explaining to me the program and how it could work for me. It was quick and easy and I understood everything he was talking about. Getting myself into debt was overwhelming to me. I was able to get into the hardship program which he went over every detail. The experience was very pleasant.
Reviewed Jan. 7, 2025
Samantha was very professional, thorough and sincere. I hope my positive experience results in a successful outcome. I look forward to being debt free in the four years or less as was reviewed in our interview. I must add, if interest rates weren’t so high, I wouldn’t have to endure this compromise.
Reviewed Jan. 7, 2025
From the first initial call, everyone involved in the entire process was professional, friendly, helpful and patient all the way through the application and information-gathering process. Even though it was hard to make the call, once completed it was a huge sense of relief. I'm excited to get this program underway and move me and my family in the right direction to being debt-free.
Reviewed Jan. 7, 2025
I worked with Jeremy **, he was extremely professional getting me set up with National Debt Relief. He walked me through every step of the way and made sure I understood everything. I would recommend National Debt Relief to anyone, family and friends. I can’t say enough about Jeremy ** and the staff that worked with me.
Reviewed Jan. 6, 2025
Rick ** was very helpful and I appreciate his understanding and patience with my questions. My previous debt reconciliation program went defunct with Clear Creek Legal and their law suit so I’m hoping that NDR can pick up where they faltered and get me where I need to be debt free with an excellent credit score and ability to have a credit card again.
Reviewed Jan. 6, 2025
Was really stressed out about debt. Got great assistance from a very kind rep who walked me through the process and I felt like I was actually helped instead of talked at. Good customer service and clear instructions on how to proceed. Was also provided plenty of links if I needed additional information after the call.
Reviewed Jan. 6, 2025
The service was very professional and effective. Thanks to this service I am able to have some peace of mind knowing that my finances will be in order. I appreciate being able to receive assistance in my native language Spanish. Thank you very much for the opportunity to consolidate my credit in a convenient and affordable way.
Reviewed Jan. 6, 2025
Absolutely fantastic, customer service. My advisor walked me through everything I needed to know and helped me understand the things I didn't quite get. The rates, break down, all of it was a very simple process to follow along with. For anyone who is in debt or struggling with credit cards, I recommend signing up sooner than later. Especially given how much money you can save your future self.
Reviewed Jan. 6, 2025
I was #5 on the anxiety level, 5 being the most. Plus I was very uncomfortable doing business online. The agent I spoke with was excellent. My anxiety level came down to 3. Being a senior citizen, I will always be cautious of fraud and scams. Allowing for a person to call you back can improve suspicion.
Reviewed Jan. 6, 2025
Very detailed explanation of the program and professional. My wife and I are very excited to start a fresh beginning. We will focus on paying it down as quickly as possible. I will definitely refer a friend. It was a great experience and very timely. This will give us the opportunity to prepare for retirement that we did not think we would be able to do. What a relief at a perfect time.
Reviewed Jan. 6, 2025
The young lady I spoke with was very professional courteous kind and informative. She answered all my questions and I was fully satisfied with her service. I certainly do appreciate how informative she was and her being so helpful and kind. As far as I'm concerned she is an asset to your company and she's somebody that brings value to National Debt Relief.
Reviewed Jan. 6, 2025
Prince was great. He explained everything and answered all my questions. We went over all my debt and derived a plan that works for me. I will be debt free in no more than 3 years. This program is very personal so that the plan is personalized just to you and your circumstances.
Reviewed Jan. 5, 2025
Everything went fine. It took much longer time than original posting said it would. It was very easy to go through. I just need to get help on signature pages. The person I was speaking to was very nice and helpful making me understand the process. If need be yes I would recommend to a friend.
Reviewed Jan. 5, 2025
My experience with who I talked to was great. Just can’t wait to see the final results. Also one of the companies y'all are dealing with wants a power of attorney and I don’t know how to do that. They won’t quit their payment process until they receive it and I can’t afford that.
Reviewed Jan. 5, 2025
Ray, the service rep for National Debt Relief was very professional, patient and empathetic. He was also knowledgeable and explained all aspects of the debt consolidation process. The process was smooth, not intimidating or humiliating. Also, it was not too long of a process. I also got follow up information. So I knew what was coming up next. I am glad I called. I now have peace of mind in this area of my life.
Reviewed Jan. 5, 2025
Kelly was very helpful and professional. She was very detailed about the process. Kelly guided us thru process step by step. She answered all our question to help us feel comfortable about the serious decision of consolidating our debt. I will definitely recommend this company to others who are experiencing our situation. It was truly a pleasure working with Kelly.!
Reviewed Jan. 5, 2025
Service was great. Process was smooth and easy. Very informative. All my questions were answered. I feel like a weight has been lifted off my shoulders. I would definitely recommend anyone who is going through financial struggles. I can see a light at the end of the tunnel now. Thank you.
Reviewed Jan. 5, 2025
My counselor is Bianca **. She was very patient with me and all of my questions; she had to help me figure out a ton of the technical stuff and even made me laugh when I felt like crying. Thank you so much for her help and your program. I would recommend this program to anyone struggling in the current economy.
Reviewed Jan. 5, 2025
My debt relief agent Justin was very helpful, personal and informative. I instantly felt relieved after speaking with him. He was very patient when explaining the process to me and answered all of my questions without hesitation. Anybody going through debt I would highly recommend looking into National Debt Relief. That staff are friendly and knowledgeable.
Reviewed Jan. 5, 2025
We spoke to Andres on the phone. He was very professional & explained everything to us & answered our questions. He was very understanding of the situation we are in. He thoroughly explained to us how the program works. I felt so much relief when we were done talking to him.
Reviewed Jan. 5, 2025
Diego was very instrumental and easy to talk to! And he also explained everything to me from a more fundamental perspective! I was excited to hear from Diego, simply because he wanted to show me that he has my best interest in mind, when it came to me getting my finances back in check!
Reviewed Jan. 4, 2025
I am very pleased with National Debt Relief. Joe was very professional, nice, understanding, and patient. I would recommend anyone to National Debt Relief. They were empathetic and understanding of my situation and did not judge. They were organized, explained the program in detail, and went over the contract to make sure I understood everything. Thank you for helping when I really needed it!
Reviewed Jan. 4, 2025
I am very pleased with Angel's customer service and communication. I was checking in to a couple options and Angel really stood out as professional and patient. He explained the program clearly and really made me feel confident in my decision. I'm very excited to get back on track with everything. Thank you for the great experience.
Reviewed Jan. 4, 2025
Our contact lady was wonderful, she explained the process in detail, very careful to explain what to expect, I could not believe her patience, Excellent. She walked us through the paperwork which was really lengthy. She talked in length about how this debt consolidation would work, what to expect, How it would affect our credit.
Reviewed Jan. 4, 2025
Customer service was out of this world magnificent and I would definitely recommend to family and friends. From the beginning to the end each representative went over and beyond to ensure I felt comfortable, understood their process, their partner's process, and the process of the company as a whole. My husband will also be getting set up all because the representative also made him feel comfortable even though I was the one having the conversation.
Reviewed Jan. 4, 2025
I called the number, and National Debt Relief called me back. I put my email address, and NDR called me back within five minutes. When I called, the reps answered a bunch of questions about how the program worked. It’s a great program. It was faster and easier payment. All my credit cards at once. It was like a start all over again.
Reviewed Jan. 4, 2025
Great customer service. Everything was well explained really easy. I’ll recommend it to everyone. I thought it was gonna be harder but everything went smoothly. The lady explained all details how much I was able to pay and how much I could save. I definitely will recommend to any member of my family
Reviewed Jan. 4, 2025
Jean was very informative about the process. He read me through the agreement, section by section. He also explained how my payments would received by NDR through my account. Jean informed me that my credit score would lower. But, reassured me that I would be able to bring it back up in the future.
Reviewed Jan. 4, 2025
Very informative and helped me feel relaxed about my decision. I was nervous about this but Frankie talked me through a lot. He went above and beyond. I'm excited to how this plays out. Knowing I can reach out with any concerns is great. I look forward to getting this under control
Reviewed Jan. 3, 2025
From the very beginning of my phone call, Kaitlyn was professional, friendly, knowledgeable and reassuring. She answered all my questions and did not rush the phone call. I felt like she cared about me as a person and was doing her best to help me. It was a wonderful experience!
Reviewed Jan. 3, 2025
Steve ** was great. He is definitely experienced in his field and explained everything fully and answered every question completely to a customer who knows next to nothing about this like myself. I appreciate his service a lot. I also appreciate how much of a relief this will give me in terms of my finances
Reviewed Jan. 3, 2025
The gentleman that helped me was knowledgeable, friendly, helpful and above all else, patient. He answered numerous questions for me and took his time. He made sure I understood everything every step of the way. I’m excited about getting back on track with my finances and it couldn’t have gone better.
Reviewed Jan. 3, 2025
Rusina was friendly, knowledgeable, kind and patient. She went out of her way to answer any and all questions I had and did so in a way that made the whole experience a very pleasant one. I could not have asked for a better customer service rep. Very highly recommended!
Reviewed Jan. 3, 2025
Yes I would recommend y'all. Bryan took good care of us, was very helpful and did everything we needed to get us on track with our debt and this way we can get our life back on track for good this time. I don't know what else you want. I said all I could think of
Reviewed Jan. 3, 2025
Very courteous, patient helpful. Explained everything thoroughly. Kyle was kind and understanding. He explained every step what he was doing and about emails I would receive. Gave phone numbers for future use and explained about calls from creditors and how to handle them. He was patient while I found information that I needed. If he had to put me on hold for a minute he would inform me ahead of time.
Reviewed Jan. 3, 2025
The people who take my case was so kind and helpful. They explain everything carefully and ask me if I have any doubts or questions. Really they are very good doing their job. Highly-qualified and professionals. I hope the help they give me help my situation. I told my wife and my friends about this program because I think is wonderful help for somebody with money problems.
Reviewed Jan. 2, 2025
Isiah gave a thorough explanation of National Debt Management Company! He shared my debts, what my payment would be and the length, terms, etc. Isiah was efficient, professional and answered all questions in a timely manner!!! Since my spouse and I have joint credit cards, he was added to include the 2 joint credit cards!!!
Reviewed Jan. 2, 2025
My enrollment experience was very good. The person that I talked to was very helpful and very polite. He walked me through the process step by step. His explanations were very clear and easy to understand. I'm glad I made that call to National Debt Relief and would recommend it to anyone that is in debt.
Reviewed Jan. 2, 2025
Josh ** was very helpful and explained everything very carefully and made sure I understood before he went to next subject and he made sure I knew everything I was signing. He explained everything very well. He explained how much money I would save through National Debt Relief instead of trying to pay this debt by myself, and in comparison to other debt programs.
Reviewed Jan. 2, 2025
Edwin was very knowledgeable and candid with all information, which put me at ease. I don't think I could have had a better experience than what I received. Thank you for your assistance. I am pleased with the outcome of my decision and I look forward to working with Debt Relief.
Reviewed Jan. 2, 2025
Really pleasant and friendly and very helpful. I would recommend anyone to y’all. I believe that y’all will be able to help me pull out of this stressful bind that I’m in so I can retire at a decent age peacefully. I wish I had done this long before now. I was thinking about filing bankruptcy, but I don’t have to now. Thank you for your help and I will recommend y’all to others to help them.
Reviewed Jan. 2, 2025
Hancer ** was very, very helpful and knowledgeable during this entire process. We appreciate his help during this hard time. We hope that everything will go smoothly because life has been extremely hard. He reassured us the whole process will be simple and that NDR will always be there in case we need to reach out for any form of assistance.
Reviewed Jan. 1, 2025
Alexander was professional and extremely helpful. He patiently answered all of our questions and walked us through the process. I can finally see some way thru the mess we’ve been in due to a huge loss of income. The monthly payment is less than our previous minimums and the estimated time to pay off is shorter as well. I truly had thought our only option was going to be bankruptcy, but now I have hope we can dig our way out.
Reviewed Jan. 1, 2025
Sonia ** was amazing. She was very helpful and understanding during the process. I appreciate the high level of empathy she showed during the process. She was very capable and answered any questions that I had and cleared any apprehensions that I may have had prior. By the end of the conversation I was excited and felt immediate weight off my shoulders once I knew I was in good hands with National Debt Relief
Reviewed Jan. 1, 2025
Mr. ** was amazing. After a few missed follow up calls by me. I was finally able to speak with him about my situation. His patience and understanding were all appreciated. He eased me concerns and explained how this will benefit me and my future financial future. I will definitely recommend this for anyone that is looking for help.
Reviewed Jan. 1, 2025
Had a wonderful experience with Nichol, she was able to ease my concerns, mainly because I had tried Global debt relief and they stole 6 months worth of my money. I was fearful of the same thing happening once again. She assured me they were accredited by the BBB and I was able to look it up.
Reviewed Jan. 1, 2025
I contacted National Debt Relief to find out what my options were for reducing my credit card debt. The representative that I spoke with clearly explained how the program worked and how it might benefit my financial situation. There was no pressure to apply. Using their debt relief program is saving me over $100.00 per month and saves on interest payments. All around great service.
Reviewed Jan. 1, 2025
Kimberly got me signed up to use NDR service. She explained everything in a timely manner and asked many times if I had questions. I would highly recommend her and NDR for helping me get my finances back on track. I appreciate all the assistance from Kimberly! Having used NDR services about 10 years ago I am very comfortable with the company.
Reviewed Dec. 31, 2024
Consult to start debt consolidation went extremely smooth fast and very easy. The process made the financial stress I was having lifted. The representative was extremely friendly patient and no judgement was ever perceived. Thank you for a wonderful experience and assistance. I'm now hopeful for my financial future with this process and will be able to get my credit score back up.
Reviewed Dec. 31, 2024
I spoke with one of your Representative name Ryan. He was very helpful and knowledgeable. The process was very easy and he explained it very well to me. I would highly recommend this to my friends. I wish In had known about National Debt Relief earlier. Thank you so much.
Reviewed Dec. 31, 2024
Mr. Alexander ** is a true Pleasant Professional who informed me of the Credit Card high interest downfalls. He guided me through the option saving me tens of thousands of dollars! Mr. ** addressed my concerns with confident assurance about the the on going process to eliminate the debt. Thank You for the savings.
Reviewed Dec. 31, 2024
Mr Scott ** was very nice and very experienced. He answered and explained all of our questions. Even though my husband and I feel a little apprehensive because we have never dealt with NDR, Scott made us feel comfortable and so that helped sealed our decision to go ahead with NDR, and if it works we will certainly recommend them to our family and friends
Reviewed Dec. 31, 2024
Great. I love that she explaining every detail and help me to understand everything. I am happy to be part of the program and know that I have an option to pay my debts. I feel that now I have everything under control. In conclusion, I think this program is a great way to find help
Reviewed Dec. 31, 2024
I spoke with Jason. He was courteous and extremely thorough. He made me feel comfortable and kept reassuring me that I was not alone. Thank you for helping me get a handle on my finances and for Jason. Knowing that I am starting down a new path and will be able to retire without the stress of debt give me hope for a brighter future.
Reviewed Dec. 31, 2024
Steve ** not only eased my worries, but also made me feel heard and understood for the situation I'm in. I'm grateful for the program in how easy it was to set up and I'm looking forward to finish my whole debt. Thank you so much for all the help.
Reviewed Dec. 31, 2024
Jasmina was incredibly helpful, empathetic, and kind throughout the process. She answered all of my questions thoroughly and was happy to assist. The process was easy and in the long run, I will save money and be debt free. I recommend National Debt Relief for anyone that needs a solid plan to get out of debt.
Reviewed Dec. 30, 2024
Nicole ** was amazing! She walked me through the entire experience for which I was very fearful. This was explained extremely well. I feel comfortable that I have found a solution. I was in a major car accident and the credit card companies refused to work with me. This is an easy way to pay off debt and renew my credit.
Reviewed Dec. 30, 2024
My agent, Debbie **, has a heart of gold and was the absolute best from following up with me, explaining everything, answering all of my questions, and being patient all the way to actually putting my plan in place. I would definitely recommend the National Debt Relief program to anyone that’s going through financial hardships that I know of in the future.
Reviewed Dec. 29, 2024
Talking with Denise was an amazing experience under my circumstance. She made the info easy to understand and really made things clear on whom I should contact and go about what needs to be done. She came across very encouraging and uplifted me into believing I can get out of this debt. She deserves a raise. If there were more like her, world would be a better place. :) Thank You.
Reviewed Dec. 29, 2024
This is the hardest decision I have ever made. Derek was so patient with me and answered all my questions with compassion and kindness. I’ve only just started this journey and already I feel less stressed!! If all the staff at National Debt Relief are as wonderful and kind as Derek **, then I just scored a grand slam!!
Reviewed Dec. 29, 2024
Excellent. Joseph was Excellent. He was patient and he's a good listener. I do appreciate your help. Thank you. Have a wonderful New Year's 2025. God bless y'all. Thank you for the great customer service. Y'all took a big weight off my shoulders financially. Thank you for everything you done.
Reviewed Dec. 29, 2024
I was very satisfied with NDR. They were understanding and very very helpful to help me get out of this financial bind I got myself into. I truly felt they really cared about my situation and they were a answered prayer for me. It's been a true wakeup call for me.
Reviewed Dec. 29, 2024
Naomi provide excellent customer service and made feel very comfortable about my decision to sign up with National Debt Relief. She was cordial, very knowledgeable, patient, and kind. Thank you very much. I look forward to financial freedom and a fresh start. I will definitely refer National Debt Relief to others. Thank you, thank you, thank you.
Reviewed Dec. 29, 2024
I was amazed by how supportive and non-judgmental Juan was when helping me try to get my life back on track. I was definitely going through a moment of hopelessness until I contacted NDR. After going through a divorce that destroyed my credit, I feel confident that I can reclaim my financial independence now.
Reviewed Dec. 29, 2024
April at National Debt Relief was professional and guided me through the process in a very calm and deliberate way. She made me feel comfortable with my choice and was encouraging which is exactly what's needed by folks in this situation. I am very satisfied with NDR's professional approach and their knowledgeable people who are there to help.
Reviewed Dec. 28, 2024
My agent was very helpful and friendly while being very efficient in working through the enlistment process. He kept the procedure simple and understandable at each step and adequately answered all questions. Because of him, I would highly recommend National Debt Relief to anyone in a situation similar to mine.
Reviewed Dec. 28, 2024
Rodney was extremely helpful and very thorough in his explanations. He answered every question I had and made sure I understood each step before continuing on. He had a very friendly tone and we even found out we had past job experiences in common. Would highly recommend anyone to go through him.
Reviewed Dec. 28, 2024
Naomi was very educational for me, explained everything in detail and helped me navigate thru the process. She was very kind. Naomi walked me through the process, and explained everything to me, also answering all my questions as we went along. She also provided me with phone numbers to use in future, should I need additional help.
Reviewed Dec. 28, 2024
NDR is not only top rated but, an excellent choice for debt management. I felt debt and emotional relief after my very first conversation with them!!! I HIGHLY RECOMMEND National Debt Relief to anyone desiring to quickly regain control over debt without the headache of having to deal with collection agencies.
Reviewed Dec. 27, 2024
Thank you Alexander for all your help and explaining everything to us. It make the experience so much easier. It helps when someone is kind and explained everything so you don't get overwhelmed. I can see a brighter future now thanks to National Debt Relief. I future with no debt.
Reviewed Dec. 27, 2024
Angel ** explained everything very well. I was able to understand everything he said. He's a great leader in my book. Would recommend him to my friends. He took into consideration of all my debt. Also seems so passionate about his job. He is very professional about his work. Really like the way he handled my case.
Reviewed Dec. 27, 2024
My time with Valentine today was an hour very well spent. He took the time to explain everything in detail and answer my endless nervous questions as I had been scammed before. He made sure that NDR was able to provide a plan that helped me take care of my situation and was something my family could afford.
Reviewed Dec. 27, 2024
The agent, Cameron **, was WONDERFUL to work with and really put my mind at ease! He explained everything very well and I couldn't have asked for a better agent! I look forward to my financial future thanks to Cameron! He provided me with a solution to my debt consolidation that is going to work for me and has me feeling optimistic about my financial future.
Reviewed Dec. 27, 2024
Over 20,000 dollars in credit card debt. Sometime I have to decide whether to pay my credit card bills or buy my insulin. This program will help me to get back on track. I don't dispute my debts. I don't want to file bankruptcy. I want to pay my bills.
Reviewed Dec. 27, 2024
John was fantastic. He reviewed in detail the program and explained the program structure and how my personal situation fits it in. He tailored it to fit my circumstances. I look forward to my completion of the program. John explained what my options are to speed it up. John was very thorough going through the material. No short-cutting or skipping through it. He always welcomed my questions and explained things well.
Reviewed Dec. 27, 2024
Talking to your representative, Valentine, everything was explained perfectly and I was allowed to ask questions which he answered. We went over the accounts and balances. I said sign me up. He also said the accounts will be closed and I could no longer use them. We also verified my information; email address, personal information, and banking information. He made sure I understood all the steps and how things would progress further.
Reviewed Dec. 26, 2024
Mickey ** was absolutely wonderful. He treated me like a person and that I mattered. He was very helpful and repeated things if I needed clarification. The program was individualized based on my needs to become debt free. The payment was also within my budget constraints. The set up was easy to access the account where funds will be deposited and withdrawn from. The idea that they will take care of everything for me reduced my stress level so I can focus on other things such as paying medical bills.
Reviewed Dec. 26, 2024
They have promised to save me tons of money while I repay debts. They are thorough and above the board, carefully explaining every aspect of the process. I am confident that I’ll have their full support as I take the journey to be debt free. And the representative was understanding and compassionate.
Reviewed Dec. 26, 2024
An excellent experience. I would recommend anyone needing help to get in touch. Needed help at the time. It was Christmas Day. I had no reel to turn fortunately. They responded Christmas today and the next day. Early in the morning I had help. Thanks again. My wife also enjoyed the help. We received from the company.
Reviewed Dec. 26, 2024
Easy and quick to sign up. Samantha helped a lot. I'm looking forward to financial freedom! I hope that we can make great strides. It took us a long time to get in this mess, so it'll probably take a while to get out, too. Thanks for your expertise. We are happy for a good working relationship going forward.
Reviewed Dec. 26, 2024
I'm scared as hell that I did the right thing. I won't know for sure whether it's a good thing or not until I live with it for a couple months. I pray it's for the best. I need to make one correction if I can to the information on the application. I hope I will be able to do that.
Reviewed Dec. 26, 2024
Very pleased with this company and program so far!! The process has been so smooth and worry-free, representatives and specialists have been very courteous, understanding, and helpful. I was referred to National Debt Relief by a friend and I will definitely be recommending this company to others!! In summary, I am happy, relieved, and pleased to be embarking on my journey to debt freedom, and excited that there is a clearly obtainable goal in sight!!
Reviewed Dec. 26, 2024
Consolidation for my credit cards debts. I was out of work for a while with family matters and school, while I made the minimum payments it was very difficult and becoming increasingly so. In the end I felt as though it was the best choice for me. I look forward to have a healthy credit.
Reviewed Dec. 26, 2024
I am unsure what to do next. I was turned down for a loan because email said my debt was too high. Will not help me with this or am I done with NDR? How do I continue to successfully enroll in this program? I am getting frustrated because this form keeps rejected.
Reviewed Dec. 25, 2024
I had a lot of questions and they answered each one. Steve ** was awesome and helped through the process from start to finish. All the paperwork was explained and hit point by point in a detailed common sense way. With their assistance, I should be in a better situation.
Reviewed Dec. 25, 2024
Your agent was very helpful in explaining the NRP process and answering my questions. The application process was done over the phone, I answered a few questions, the agent went step by step to explain the contract that was sent to me via email. He was very patient and knowledgeable and answered all my questions to my satisfaction.
Reviewed Dec. 25, 2024
I reached out to National Debt Relief because I was in debt and needed help. I chose them after seeing their advertisements and speaking with a representative who was very friendly and helpful. They provided a service where they negotiated lower payments with my creditors and settled my debts. The enrollment process involved submitting my creditors to them and making an address change to avoid contact from creditors. They then contacted my creditors, negotiated payments, and I paid a set amount to them, which was used to settle my debts.
My initial interactions with the consultant were smooth and supportive. He explained each step of the process clearly. Throughout the program, various debts were settled and they kept me informed, ensuring I approved each settlement. I did encounter an issue, but it was resolved without any trouble when it turned out to be my mother's debt since we have the same name.
I’ve completed the program, which feels like a graduation, and I’m considering seeking their help again due to recent medical bills after multiple hospital visits this year. National Debt Relief has had a positive impact on my life, offering me much-needed assistance with my bills and consistently providing excellent service. Every time I've reached out, they've been responsive and helpful.
I would rate the overall experience, customer service, services provided, the sales and marketing process, the price I paid, and their online tools all as excellent. I can't complain about anything regarding their company. I highly recommend them to anyone in need of financial assistance.
Reviewed Dec. 24, 2024
I am very satisfied with the outcome of my phone call. The gentleman on the phone, was very helpful, and very sensitive to my needs in my situation. I would recommend this service to anyone!! This experience, was a much needed help, and I appreciate all of the care, and attention I was given. If anyone needs help, this company will go the distance to meet your needs.
Reviewed Dec. 24, 2024
I cannot express how great Sarah is. Very helpful, informative, reassuring and friendly. Sarah thoroughly helped me understand different processes, helped me get into my NDR account and walked me through potential scenarios I will be facing. My experience has been great and I don’t feel like I’m in this alone with the help of NDR.
Reviewed Dec. 24, 2024
Stefano ** was excellent in getting me completely setup for the help I was looking for. He was very professional and personable. It was a pleasure to work with him. I would highly recommend him and would work with him again. He made it easy to understand and explained everything as we went through the process.
Reviewed Dec. 24, 2024
I am overall very happy with NDR, my only regret is that I have one that is with an attorney and isn't able to be brought over. So I am sad that I waited so long to get NDR involved. Brian has been great at getting things started and making the process easy to understand.
Reviewed Dec. 24, 2024
For what is probably the first time, I experienced a perfect customer service interaction with Janet **. She was the kind of specialist who, upon hearing the details of what I was communicating to her, immediately adjusted her cognitive and speech reactions to suit my needs---MINE, the customer! Yeah...This doesn't happen today. It just doesn't. But it happens here. I could write a great deal more. Just know that THIS is how it is supposed to be.
If you all DID record the conversation (as is often suggested), you would do well to study it for all its invaluable content--especially given the example of what precisely NOT to do presented by one Mark ** (800) 300-9550_ext **. I do hope you recorded this one, too, because you will be treated to your other "specialist" doubling and even TRIPLING down on insulting me and calling me rude. Ironically, he fails to ascertain his own rudeness--the one with which such an agent should (must?) be MOST concerned. But, alas, he is not. HE would do well not to repeat his offenses in public as someone might respond most unsatisfactorily or, indeed, receive a few choice words, as was the case with our interaction (NOT acceptable on my part, I will add).
Nonetheless, Ms. ** MORE THAN recovered your business and reputation. In fact, it may also accurately be stated that, for me at least, she single-handedly raised your stock impossibly beyond what it could have been ever. Instant winners---that's where she took you all. Well done. I'd get more like her, if I were you. But...pssh!...That's just me. (*Shrugs.* *Smiles.*)
Reviewed Dec. 23, 2024
More than what I expected. With their program I feel very comfortable and confident that I can get out of my debt without having stress on my life, Taina was very helpful and she explained everything with professionalism. Very pleasant and nice. Great experience with NDR. 100% recommended!
Reviewed Dec. 23, 2024
The associate who helped was informative and compassionate, and made the process easy to go through. Background information and application process was done in hours rather than days. Login and updates are also easy right now. Working with this company gives me hope for my future. I would recommend it to others.
Reviewed Dec. 23, 2024
I first discovered National Debt Relief after conducting significant research online. I compared various debt relief services, focusing on their reputations and customer reviews, and ultimately chose National Debt Relief due to their superior comments and ratings. During the enrollment process, which occurred about five years ago, I had to document all my credit cards and their balances, fill out an expense form, and submit my income details. This information was then used to establish a workable budget. Although it was challenging to allow my accounts to go past due as a strategic move for better negotiation, the process was made easier by the supportive staff.
The program with National Debt Relief was a game-changer for me. It offered hope and a clear path forward when I felt overwhelmed by financial strain. The requirement to close my credit card accounts was difficult, especially during emergencies, like car troubles, or periods of furlough from my job during the COVID-19 pandemic. However, the absence of credit cards motivated me to rely on resourceful budgeting and support from friends.
I could consistently monitor my progress through their website, which provided monthly updates and settlement offers. Transparency was never an issue, as I had access to my account information at any time, ensuring peace of mind throughout the process.
I wholeheartedly recommend National Debt Relief to friends, and have done so, especially to those in similarly challenging financial situations. The culmination of my efforts was September 1, when I found myself debt-free. This freedom came at the perfect moment as my old car required expensive repairs, allowing me to lease a new vehicle without financial hesitation. The program helped prevent my credit from being completely damaged, allowing for a significant improvement in my life.
Reviewed Dec. 22, 2024
Marjorie my set up agent was great! She was patient with all my questions. Explained things very politely & professionally when asked. I had been reluctant for some time to go this route to get out of debt. After being turned down for numerous home equity & personal loans I turned to NDR. And, I have to say what they claim to be able to do for me will be a game changer once I’ve completed the program. I am pleased with the terms of my contract! Unless there is something I am yet unaware of I would highly recommend them to anyone in my situation.
Reviewed Dec. 22, 2024
So far all I have done is signed up. Kevin was great. Took all the time to set me up and answer my questions and put my mind at ease. The initial process was smooth. Did everything by phone and email. Not was difficult about it. That’s all I can say at this point. Hopefully the rest of this journey is as simple.
Reviewed Dec. 22, 2024
Only wanted to check out the facts of the debt relief. I left signing up for a plan set to me and I am super excited and have a huge weight off my shoulders! My experience was easy and fun along the way. My agent was super friendly and even helped me understand the process in how this all works in detail.
Reviewed Dec. 22, 2024
I contacted National Debt Relief due to my credit card debt and found the process very straightforward. They had positive reviews, which influenced my decision. The enrollment was simple, as I spoke with someone over the phone who asked a few questions. I was particularly impressed with the representative's understanding, non-judgmental attitude, and overall ease to work with.
If asked, I would describe my experience as easy, quick, and without any negative repercussions. Although there were fees, they were not exorbitant, and everything functioned as promised. Overall, it's an easy-to-use service.
In terms of ratings, I would give my experience and their customer service a 5 out of 5, and a 4 for the price paid for their services.
Reviewed Dec. 22, 2024
I first discovered National Debt Relief through their online advertisements. After chatting with someone, I decided to work with them. The enrollment process was smooth and very helpful, and I found the service to be good overall.
The team at National Debt Relief was consistently helpful, making it easy to resolve my issues. They assisted me in consolidating several credit cards, which eventually led to paying them off. This was incredibly beneficial for me. Being relieved from my debt is truly the best part of the experience, and I'm grateful for their help.
Their availability was convenient. Whenever I called, they promptly addressed my concerns, assuring me they would handle everything. I have graduated from the program, and it has had a positive impact on my life. I managed to pay off everything in full.
During my time in the program, there was a point when I faced a financial crisis due to COVID-19. They were supportive, offering to either lower or pause payments temporarily. Everything worked out well in the end. Overall, it was a great program, and I would definitely recommend it to others.
Reviewed Dec. 22, 2024
Juan was very helpful with me. He explained everything in detailed. He went through every page to make sure I understand and if I had any questions as we went through the contract. He explained the additional and recommended the legal assistance of the credit companies decided to pursue that avenue and what it covers. I was very happy with his customer service.
Reviewed Dec. 21, 2024
Josh was very thorough. He was very patient with all my questions. He was very kind for which I was extremely grateful. He was prompt with the return calls. The hardship that I had been through was just about all I could handle. He made the process understandable and eased my anxiety. I can’t begin to thank him and your company enough for helping me gain control of my finances and begin to have a little more cash flow and enjoy my life. I am so very thankful. I will recommend your company to anyone who needs some financial freedom from hardship.
Reviewed Dec. 21, 2024
Was best experience possible. Edwin was very knowledgeable and extremely helpful. Would recommend to anyone with a similar experience. Appreciate everything he was able to help me with. Great experience for such a dark time in my life. He was very clear on can and cannot do within the program.
Reviewed Dec. 21, 2024
The representative helped me a lot and explained to me everything and was clear and very detailed. I felt a huge stress relief and I got a better understanding on how everything will go. I’m forever grateful and happy to start the program. I’m so ready to be debt free and I will recommend anyone that’s in debt to NDR.
Reviewed Dec. 21, 2024
I wasn't sure what to expect when I reached out to NDR. I was fortunate to get Daniel as my consultant. He is a fantastic representation of the organization. He was empathetic and thorough. He helped me feel at ease. I will recommend Daniel and NDR. Take care of him. He's a keeper.
Reviewed Dec. 21, 2024
All I will say is that Jim was very professional, patient and knowledgeable. An outstanding rep with outstanding customer service. He knew and understood what I was trying to accomplish with my financial situation and goals and provided a solution that works best to meet the need. Great experience all around. Thanks, Jim!
Reviewed Dec. 20, 2024
I turned to National Debt Relief because I had credit cards that got out of hand. Their high reviews and mentions on government sites drew me in, especially after a previous company took my money for two years without settling a single bill. With National Debt Relief, the setup was smooth over the phone, although I spoke to different representatives each time. Regardless, they were straightforward, listened well, and provided answers or directed me to someone who could help.
The customer service experience was impressive, largely because they were upfront about everything, contrasting with my earlier experiences. If a friend asked for advice, I’d recommend National Debt Relief without hesitation. They truly stand out as an alternative to bankruptcy, allowing you to manage and pay off your debts effectively. I've even referred others, and with today's economic challenges, their help is invaluable.
I'm thrilled to have completed their program. The online portal was user-friendly, making it easy to track progress. For their service, I'd confidently give them a top rating in all aspects, from customer service to cost and online accessibility. My wife and I have spread the word, and I believe others have reached out to them based on our experience. We didn't want to not pay our bills, and that worked out awesome for us.
Reviewed Dec. 20, 2024
This should be a positive experience to restructure and my budget for the future. My goal is an affordable, easy way to build savings. The agent was terrific! He spelled out the plan in a clear manner and explained what was expected of me. I was so impressed with his knowledge and he was easy to work with. I appreciated his patience, especially.
Reviewed Dec. 20, 2024
I was a little skeptical at first especially after seeing all the commercials about your company. But I decided hey never hurts to try and ended up with an amazing experience! Saved me tons of money a month all thanks to NDR! And shout out to Dean the man who helped me with my relief!
Reviewed Dec. 20, 2024
My experience with Michelle was lovely and super smooth. Got all the information I needed in order to make the right decision for my financial situation. Would highly recommend to friends or family in need of some financial relief because I believe everybody or at least most people have gone through some financial hardship at least once in their lifetime.
Reviewed Dec. 20, 2024
Keith explained everything to me. Asked me if I had any questions about what was going on. Walked me through the enrollment one step at a time. I will recommend to my friends and family. I had a great experience. I should have done this a long time ago. Telling everyone about this service.
Reviewed Dec. 20, 2024
My sister recommended me. I would do the same. With my mother's illness I was having to pay out of pocket for home health care, with that and my normal monthly bills I was drowning! They gave me a sense of relief and peace of mind! Thank you so much!!
Reviewed Dec. 20, 2024
I was in debt thinking I’m only working to be paying off my debts From pay check to paycheck but I finally learned about National Debt relief and I gave them a call. Great experience with customer service rep. Was extremely helpful (Monica). She explained everything in details so I can have a better understanding. Now I would be able to save while paying off my debts.
Reviewed Dec. 20, 2024
I was facing mounting financial pressures from personal loans and medical bills, which outpaced my income. That's when I sought help from National Debt Relief. The choice was somewhat spontaneous—I saw them advertised on tv and decided to give them a call. The process with them was straightforward and easy. I first spoke with their representative who was very knowledgeable and understanding of my situation. The initial part required me to provide some basic information, and then I simply mailed in or faxed the necessary account details. From there, they took over.
I handled part of the process over the phone, and part of it online. The representative I worked with left a strong impression; she genuinely seemed like she wanted to help me resolve my issues.
If asked about my experience, I would definitely recommend National Debt Relief over others, as I've seen other debt relief services, which I feel more skeptical about. Overall, I'd give them a strong rating, with a perfect score for my general experience and customer service, although I rated them a four out of five on cost and the ease of online transactions due to my own lack of computer literacy. Since working with them, I definitely feel a sense of relief.
Reviewed Dec. 20, 2024
I first heard about National Debt Relief online and I went with them because I was dealing with debt from credit cards and loans. I didn't research any other companies; I went directly to them and the enrollment process was easy.
In terms of the program, they were very proactive and managed everything efficiently. They offered me a payment plan of $169 per month, but I opted to pay $260 every two weeks to accelerate the process, which totaled close to $500 a month.
The representatives were readily available through email, text, and phone calls whenever I needed them. If I were to rate National Debt Relief, I would give them more than a 5. I would definitely go with them again.
The program took less than a year and has significantly impacted my life by reducing stress. I've learned to avoid accumulating too many credit cards and to steer clear of high-interest small loans, paying the high interest rate while the loan payment itself is not going down. I learned not to get any more loans from anybody and with to just stick with credit cards and keep my monthly payments. Since completing the program, I have even been able to purchase a new car.
Reviewed Dec. 20, 2024
It was a great experience with Samuel was very educated of how to get rid of credit card interest and learn how to use my debit card without going back to my credit card. Samuel of National Debt Relief never forced me to expect his service without me getting the knowledge of the help I was going to get by knowing what he was going to place me in peace of mind once I was approved for national debt relief program. Thank you Samuel for your education.
Reviewed Dec. 20, 2024
I wasn't sure what to do. I thought about bankruptcy and that just wasn't what I wanted. 10 years on your credit report! I found NDR online. Spoke with a counselor, gave all the debt I had and found I can pay it off in 4 years or less! This all happens with payments I can afford! Didn't think it would happen! 20 minutes on the phone, plan done, cards cut up & heading into credit card free & debt free. Thank you NDR!!!
Reviewed Dec. 19, 2024
I had a positive experience with National Debt Relief. We were initially overwhelmed with debt after a drastic change in income, and after reading some reviews and checking their Better Business Bureau profile, we decided to use their services. They helped us settle our debts for a lower amount without filing for bankruptcy, which was a big relief for our family.
The enrollment process was a bit frustrating as our creditors kept calling, but the support from National Debt Relief was excellent. They were always polite, helpful, and guided us on how to handle the creditor calls. Any time there was a settlement offer, they would notify us promptly.
We managed to settle $40,000 of debt for around $20,000, and we were able to pay it off in just over 3 years, even a bit earlier than planned. This was life-changing for us and allowed my husband to retire. The ongoing customer support was fantastic, always available to answer questions and make the process seamless.
We felt obliged to pay our debt rather than file for bankruptcy, and National Debt Relief made this possible by negotiating away the high-interest rates. The monthly payments came directly from our checking account, making the whole process smooth. I would recommend them to anyone in a similar situation, as they truly helped us get back on track.
My overall rating for National Debt Relief is definitely a 5 out of 5.
Reviewed Dec. 19, 2024
I found National Debt Relief through a Google search as my husband and I were seeking financial assistance. It appeared as a great option, so we decided to go with them without considering many other companies. The enrollment process was great. It was the least stressful phone call I had when I thought it would be the most stressful. The representative I spoke with was personable, informative, and empathetic.
The service provided by National Debt Relief was generally excellent. Although there was a minor issue where an unforeseen $800 charge went through before being discussed with us, this was resolved promptly when I called them. The overall service was accommodating, with only one instance where I felt judged over our income. Nonetheless, this didn’t overshadow our positive experience.
I learned that the negative stigma surrounding debt relief programs isn't justified. While family and friends warned us it was akin to declaring bankruptcy, we diligently worked to graduate early and discovered our credit score remained untouched. We even managed to maintain a good financial standing post-program.
National Debt Relief significantly impacted our lives in a positive way. It helped us transition smoothly from my husband’s medical residency to his first job as a doctor, enabling us to start life insurance and 529 plans for our kids earlier than expected. We cleared our credit card debt in less than a year and a half, thus securing our financial future without delay. Overall, it was a tremendously beneficial experience.
Reviewed Dec. 19, 2024
I am not happy how my credit score is destroyed. I used another debt consolidation service years ago that worked immediately with my creditors to reduce the amount and lowered the interest rate on almost all my debts. This was much better than your organization. My husband wanted to try your service and I regret it.
Reviewed Dec. 19, 2024
Karriem ** was very helpful and explained every step of the way. I gave him a hard time but reassured me the whole time. He was excited for me when we finally came to a deal. When I refer National Debt Relief to someone I'll definitely tell them to ask to talk to him.
Reviewed Dec. 19, 2024
I first discovered National Debt Relief while searching online for debt relief options. I called the customer service, they explained how they work, and I enrolled. The enrollment process was straightforward and simple, which made it easy to get started. The program has worked well for me, providing a way to build my savings with manageable contributions, while they handle negotiations with creditors. I've been in the program for around three years and have now completed it successfully. My experience with the debt consultants throughout the program was positive; they guided me on how much to save each month, and once I agreed to a deal, they managed everything else. Now that I've finished the program, my life is returning to balance, and I've learned the importance of saving. The system is user-friendly, and customer service is accessible without the hassle of automated responses, making it easy to get quick answers.
Reviewed Dec. 19, 2024
I first learned about National Debt Relief through a commercial on TV. I was dealing with a lot of debt from other people, and their repeated ads caught my attention. I decided to look them up through the Better Business Bureau, which helped me make my decision.
The enrollment process was straightforward; they explained everything I needed to know, and I was quickly qualified for the program.
The service and program from National Debt Relief were thoroughly explained to me. I found their customer support to be excellent.
I'm currently progressing well in the program, which is great. In terms of rebuilding my credit, I'm considering getting a credit card since I didn't initially use one to enroll. I'm cautious about choosing the right card to avoid high interest rates and fees.
Reviewed Dec. 19, 2024
I decided to seek help from National Debt Relief for debt consolidation after reading some reviews online. The process was quite straightforward and simple. I opted for a debt consolidation program, and their customer service was excellent. The representative I spoke with initially was very patient and detailed in explaining the process, answering all my questions thoroughly. All my interactions with their different customer service representatives were positive.
Working with National Debt Relief has been a great decision for me, significantly impacting my life by providing peace of mind. The entire process was easy. I would definitely recommend their services to friends and family as NDR helped me a lot. Overall, my experience with National Debt Relief has been excellent.
Reviewed Dec. 19, 2024
Kenny ** was an amazing representative to walk me through the process. I had moments I expressed I wasn't sure I'd want to continue and he was compassionate, patient, and kind to remind me why this was the best decision I could have made. I was really in the hole and I feel so relieved to be entering into the new year without the stress of debt to worry about!
Reviewed Dec. 19, 2024
I was very surprised with how my rep Allen **, walked me through the signing up process. He was patient and explained in full detail how the program would go from beginning to completion. His professionalism got me more willing to pay attention, and I thank him for guidance in this new journey I’m about to embark upon.
Reviewed Dec. 19, 2024
I’m a brand new customer, so far so good. I had the most considerate, compassionate person to assist me with every detail of my debt program. I have his direct contact information should I need any additional assistance along my journey to credit card freedom. I will refer any of my friends and or family members as well. Thank you Shawn 🤩
Reviewed Dec. 18, 2024
Very well presented program. Gave plenty of details and described how the program works in great detail. Described the savings in interest of the program and cost savings over the time period covered by the program. Gave me contact information for the program manager and the creditor hotline for the debtors to call that are included in my program.
Reviewed Dec. 18, 2024
I appreciate there is an alternative way to manage your bills. It has helped me to lower and manage their loans. The person was informative and easy to understand. Just Grateful. Have Blessed Holidays. Thank you for your patience and help. This is new to me, and has been very helpful.
Reviewed Dec. 18, 2024
I experienced fantastic customer service. Chase ** was polite and patient and extremely informative and was very clear about how the program worked. When I got off the phone I was happy at the potential of becoming debt free. Even though the application process was very long and somewhat tedious, Chase was very tenacious in helping me through process.
Reviewed Dec. 18, 2024
I am very pleased with the service I have received from National Debt Relief. You guys are very reliable, very informative. Every representative that contacted me were very knowledgeable and attentive to my needs. I appreciate every email received about the information provided to me as well. Keep up the good work team!
Reviewed Dec. 18, 2024
When getting this started I was very nervous and unsure. I spoke with a John and he was very helpful. Unfortunately, when we started we did have to stop and reschedule to read through the agreement. However, he ended up calling me back within a few hours and explained everything. I was so happy with all the help.
Reviewed Dec. 18, 2024
Jimmy ** was excellent to work with. His personality helped me to trust him. He was kind and understanding, he explained everything to me before I made my decision. I would certainly work with him again. I am very excited about getting out of a stranglehold of credit card debt. Thank you NDR.
Reviewed Dec. 18, 2024
Mr. James ** was very helpful with information that help me to go through the registration and to understand the policy of the company procedure and what I have to do. And to keep my end of the deal to help me accomplish my task and seeing my goals come to pass.
Reviewed Dec. 18, 2024
Linda ** was terrific. I started by telling her I had been burned badly by another "debt settlement" company and I was very very leery. She eased my fears and took the time to explain everything. I reserve a review of anything but the enrollment. I'll give it a year to see if I'm still happy.
Reviewed Dec. 18, 2024
I was amazed at how easy it was for this program to be able help me when I needed it the most. Paul was very helpful. He was very respectful of my situation and very helpful. He made sure I understood what this program was going to do for me.
Reviewed Dec. 17, 2024
I saw the ad for NDR on-line while playing a word game on my iPad. I have been praying for God to help me through this stressful period. My credit card debt which I've paid off before was climbing quickly past the point of my previous payoff amount. When I saw the ad, I thought it was a sign that God had answered my prayers. So I made the call. I spoke with Kevin who was very patient with me and extremely professional. I felt that he really cared about my situation and answered my questions in a calm and polite manner. After going over everything with me, I felt a weight lifted off of me. The stress, worry and anxiety quickly felt like I could handle my debt by working with NDR.
Reviewed Dec. 17, 2024
This morning, I had the pleasure to talk with Paul. He took the time to explain to me what does debt consolidation do and how much this system help people pay off debt in a timely manner. He was very professional and patient with me. He was also a good listener. He made me feel at ease. Furthermore, he called me back when he said he was going to. Overall, I will give Paul a five star.
Reviewed Dec. 17, 2024
I had a great experience working with National Debt Relief. My representative was kind and patient and helped me through the entire process. My representative helped break down the whole process and made it simple to understand. I can tell that National Debt Relief is a fine company that enjoy helping people. Thank you so much.
Reviewed Dec. 17, 2024
This was a tremendous experience. I feel relieved and started to feel better as the process went on. Grateful for the help and such a great program. This is going to help myself and the ones around me so much. For those I spoke with directly, they helped me understand the whole process and I felt it was genuine.
Reviewed Dec. 17, 2024
I was told by Rep. Daniel ** that both my creditors, NFCU & FCU are creditors that NDR works with. Now today, I've been informed that's not so, that FCU was removed from my debt list. Now my new payment amount of $493 for NFCU debt is more than I was paying a month $280 + $174 = $454. Please, someone, make it make sense--I'm bewildered.
Hello,
Thank you for reaching out. A member of our client success team will be reaching out to address your concerns as soon as possible. You may also give us a call at 888-660-7427.
Sincerely,National Debt Relief
Reviewed Dec. 17, 2024
He help me so much and was so understanding and went through everything. No fast talk, just making sure I understand. Also was a very good listener. I was very scared to make this move because I’m thinking I’m going to be in more debt. I'm so glad that I called and starting today I know I made the best move. Thanks again and again
Reviewed Dec. 17, 2024
I was very pleased with my experience today. The young man who helped me was very nice, kind and considerate. He explained everything very well and answered any questions that I had. I am able to breathe a little easier now, knowing that I'll be able to pay my bills and buy groceries without using a credit card to do so. Thank you all for this opportunity.
Reviewed Dec. 16, 2024
The gentleman was very knowledgeable and patient with me and my questions. It helped that he had used this program himself and spoke so highly of his experience as well. I appreciated him going paragraph by paragraph to explain the large amount of reading that would have overwhelmed me on my own. He answered my questions as we went which took more time for him but helped me to better understand.
Reviewed Dec. 16, 2024
It was very pleasant talking to him. He was very professional in helping me out and making me feel better with my debt. He very nice as well with a pleasant attitude and he was very supportive. I would definitely recommend him for any situation that my family or friends that are going through right now because he has been very supportive and caring for my personal financial situation.
Reviewed Dec. 16, 2024
I feel like my customer representative was very informative and patient. He helped me to understand the process of your program. Yes, I would recommend this program to a friend. I feel this program teaches about financial literacy. Plus, I will learn to save which is something I need to learn.
Reviewed Dec. 15, 2024
Great. 👍 Outstanding work and great job at making this exciting opportunity happen.. John ** has been a great help for me. I appreciate and applaud the help and dedication to supporting those in need of credit counseling. This has really helped me in my process of understanding how interest fees work. Thanks John. 😊
Reviewed Dec. 15, 2024
It was the easiest process ever! Roman, the man who helped me was absolutely professional and explanatory! Everything was explained easily! The process was extremely fast! I feel a sense of relaxation after struggling for so long! This whole process helped me from staying up at night worrying. Thank you so much Debt relief.
Reviewed Dec. 14, 2024
I've never worked with someone so helpful and understanding. My phone messed up and cut out and dropped the call twice. He was right back with me without any problems. I can't be more pleased with everything. He worked with me to make sure I understood it all and answered every question no matter how many times I had to ask because of my hearing loss, I can't thank you enough.
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