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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 16 Reviews 2635 - 2835
    Verified purchase
    StaffBillingLoan Process

    Reviewed Jan. 30, 2025

    Justin is very knowledgeable about my issues with my daughter’s student loans. He made our experience very easy and we felt at home with him. He went through everything very thoroughly and eased our minds with how this would work. Justin let us know upfront what our payments would be monthly.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 30, 2025

    I have had a great experience, very helpful, quick response, very thorough, I can’t be more happier than to know things are taken care of, and can see a brighter future thanks to National Debt Relief. Each time I need help or concerns they are very helpful and informative

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2025

    My call experience was excellent. I would recommend my family and friends to National Debt Relief. They have been there for me. They guide you through the process one step at a time. They made sure that all my question were answered. They really know what they are doing. Thank you so much National Debt Relief. ❤️

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    Verified purchase
    Transparency

    Reviewed Jan. 30, 2025

    Bryce explanation of the process was exceptional. He showed Great poise and patience throughout the session. This program is definitely a blessing for those who are looking to improve their credit. Would recommend this program to anyone looking to get things back in order. I feel like this program will make life better for myself going forward.

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    Verified purchase
    StaffEase of Use

    Reviewed Jan. 30, 2025

    Beverly discussed clearly the process and we were able to finish the deal in a timely manner. My questions were answered satisfactorily and she made sure that I have all the tools necessary to successfully achieve my goal. NDR’s member portal is user friendly and easy to navigate. It gives confidence that you are in control and moving forward positively. It provides flexibility.

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    Staff

    Reviewed Jan. 30, 2025

    The young man SEAN, was quite professional, patient, and kind. Helped and guided me in the right direction. Took his time and walked me through my situation. SEAN Thank You Sir. I will tell friends, but I don't wish my situation on nobody. Hate to admit it, but I let an uncontrolled train run away.

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    Verified purchase

    Reviewed Jan. 30, 2025

    From start to finish, I was reassured every step of the way. They normalized my experience without shaming and gave me hope for a brighter future. Exploring these types of options can feel daunting and overwhelming but I feel like there is a light at the end of the tunnel for the first time in a long time. I am motivated to retire debt and build a savings for a brighter future.

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    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    I would definitely recommend to a friend or family member in need of financial assistance. I had lost my second job in October of 2023 which in turn cut my income in half. Once you get used to making a certain amount, it becomes difficult to rob Peter to pay Paul difficult. I fell behind on the debt that I had acquired and it became rather difficult to handle. The team member that had assisted me in setting up my account explained my debt in a way I could actually understand. I'm taking the leap of faith to finally becoming debt free again after struggling for the last year and a half.

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    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    I could not have had a better experience than I had with Cristal **. She took her time and answered all my questions. I would definitely recommend NDR to a friend. I am looking forward to my experience with National Debt Relief and Cristal **. Thank you so much for the help.

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    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    I had a wonderful experience with my advisers at National Debt Relief! They cared about my individual circumstances and worked super hard to help me submit the needed documentation. I can't say enough about how positive the experience was! If you find yourself in an impossible situation, this is the way to go.

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    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    My enrollment specialist, Lapoloean ** was extremely helpful and knowledgeable. He was very polite and patient with me. He was able to take off two accounts for me. He has the patience of a saint. There is only so much praise one can give. I highly recommend Lapoloean **, for he is caring and compassionate.

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    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    We had been thinking about doing debt relief for a few months. Since we had never done it, we were in doubt on how it worked. The agent that we talked to explained how it worked and answered all our questions. We are vey happy with the service. We would recommend it.

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    Verified purchase
    Customer Service

    Reviewed Jan. 29, 2025

    I was nervous when I called about dealing with this. They made it very easy. I was able to join the plan with ease and I will be a debt free and less than 3 years. Everyone I talk to was very cooperative. I would definitely recommend them to friends and family.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 29, 2025

    My representative Cameron was perfect. He showed me step-by-step on what to do was quick and easy. Cameron was also really patient with me and answered every question that I had. I would definitely recommend friends if they are in the same problem that I have and hopefully they can get Cameron as a representative

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    Verified purchase

    Reviewed Jan. 29, 2025

    I am happy with my results and that I decided to go with you all and I will definitely tell my family and friends about you all. I am looking forward to a better life. Thanks to NDR and Company. I really thank Kanara for all she done for me to achieve the success of handle my debts problem for me. I can really relax and enjoy my grandkids with a little something every month now. So once again Thanks You All So Much

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 29, 2025

    I was satisfied with the representative that returned my phone call and initially enrolled me in your program; however, I have not been able to get into my online portal since that time. It says that my information has been changed and I have no idea how that could have happened considering I can't even log on.

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    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    IT WAS A VERY PLEASANT AND HELPFUL EXPERIENCE. AGENT WAS VERY FRIENDLY AND KNOWLEDGEABLE OF THE CONTENT. I would recommend this service to people who may be in a situation as mine. Thank you for the opportunity to get a second chance. It's a pleasure to live in such a great country as the USA. Thank You!

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    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffBilling

    Reviewed Jan. 29, 2025

    If of all the representative Skarlet was easy to understand, friendly and patient with us when we asked questions. My husband and I are very pleased with the results. We are going to be proactive to see if our insurance or doctor can help with Dennis's heart medicine. I have already changed any payment of a bill that was paid to a credit card to come out of our checking account. We made a folder and printed out all of the documents and have the phone numbers to call if we have any question. I am sure we will. :-} Thank you for your help.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Jan. 29, 2025

    I had been exploring options online and remembered National Debt Relief's name from advertisements or commercials. They stood out to me because they seemed to be more well-known, which made me comfortable choosing them over other debt relief companies.

    From the very start, my experience with their customer service has been incredibly positive. They were always kind, generous, and made an effort to verify my identity before discussing any personal matters. This added a layer of security, which I appreciated immensely.

    The payment plan they offered was mind-blowing compared to what I was previously paying. The terms and monthly payments felt very manageable, and it was surprising how quickly it seemed everything would be paid off.

    Even after completing the program, National Debt Relief continued to communicate with me, sending follow-up messages. This extra effort truly made me feel like part of their family, and I really like that too.

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    Verified purchase
    Customer Service

    Reviewed Jan. 29, 2025

    Great experience with Shaq. Does well making the customer feel comfortable with the process of the phone call and creating the account. Very welcoming and non-judgmental. I’d recommend his expertise to anyone I know of. Also creative catch phrase. Great introduction to the customer.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 29, 2025

    She was so kind, very helpful, answered all questions, patient, very thorough, encouraging, understanding. The best customer service 10 out of 10. I would definitely recommend to a friend. It was very clear. She was very qualified, so refreshing to experience. The process was easy & I would definitely recommend to a friend.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 29, 2025

    Beverley ** was very professional, compassionate and provided me with an easy experience during a stressful time. I appreciate her dedication and knowledge. She was punctual in returning phone calls and when she made an appointment with me. She explained the program well and was patient with me. Thanks Beverley.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 29, 2025

    First of all, the gentleman that helped me was Jason **, he was fantastic. So knowledgeable, you can tell he enjoys helping others & has a lot of integrity in what he does. He was able to help me get manageable payments. I love that this company puts emphasis on supporting me whenever I need it. I'm so excited to be debt free in 48 months.

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    Verified purchase
    PriceStaffBilling

    Reviewed Jan. 28, 2025

    Mrs. Sam was nothing short of amazing! She made sure all of our questions were answered and that we understand everything! With the economy we live in it’s so easy to get overwhelmed with bills and it’s great that there are options to help cut down on the monthly cost of bills and pay your debt off quicker.

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    Verified purchase
    CoverageRefunds & PayoutsStaffLoan Process

    Reviewed Jan. 28, 2025

    I was about seven thousand dollars in debt from having to borrow money from different loan companies. Over a two years span, I lost some family members to death itself. Some of them didn't have life insurance thus no money for burials. So I borrowed money to help pay for their burials.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 28, 2025

    During my interaction with National Debt Relief, the initial process had a hiccup when I nearly lost my car due to a mismatch with one of my credit cards, which was tied to my car payments. However, their customer service was generally good, and they crafted a payment plan I was comfortable with. Despite the initial problem, they managed to resolve my financial issues, especially during a tough time in my life, impacted by COVID and housing instability. They genuinely helped when I needed it most.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingFollow-Through

    Reviewed Jan. 28, 2025

    I used National Debt Relief after a recommendation. My overall experience was positive. They effectively helped clear up my debts, and as promised, they returned any remaining funds promptly. The customer service was remarkable; everyone was friendly and readily assisted me with any questions. They also worked with me on a comfortable payment plan and consistently checked in to see if I was experiencing any hardship, offering to adjust my payment plan if necessary. There’s nothing I can think of that they could improve, as everything went smoothly.

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    Verified purchase
    StaffRates

    Reviewed Jan. 28, 2025

    I turned to National Debt Relief after accumulating significant debt from my divorce. My ex-wife had substantial financial backing, so I was unable to contest the financial implications. This left me with debts that were unrealistic for me to manage alone. I chose National Debt Relief, likely because I had heard about them from commercials and their solid reputation as a reputable company with high ratings from the Better Business Bureau. While I would recommend them, I suggest considering all options because your credit can take a hit with debt reduction agencies. They helped me tremendously when I had no other solutions. I felt they were my only choice at the time, and I'd recommend them if it's a last resort. The timeline wasn't a major concern for me as I planned to resolve my finances sooner on my own terms, which I did by putting down lump sums on my owed debt.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    My experience so far has been excellent, waiting now for results. Customer service was key. My representative Frandy ** was precise and very informative. If all goes well, will recommend Debt relief to those I know. I saw the advertisement of tv and decided to call to see if the program would be helpful for me. So glad I did.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 28, 2025

    I recently went through a divorce and, being on social security disability, I needed help managing my financial situation. I decided to seek services from National Debt Relief, and I was amazed at how quickly they were able to help me. The program was straightforward; they assessed what I owed and set me up on a payment plan that fits within my financial means.

    The customer service was exceptional. The representatives were very knowledgeable, caring, and understanding of my circumstances. I would definitely recommend National Debt Relief to others. If you can't make a payment, just give them a call—they’ll work with you to find a solution. My experience with them has been outstanding.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 28, 2025

    I had an excellent experience with National Debt Relief. Feeling overwhelmed with debt, I chose them after seeing their TV commercial. They impressed me with their professionalism; the setup process was in-depth yet took no more than 15 minutes. My debt plan lasted three years, during which everything was taken care of smoothly.

    The service I received was exactly what I needed, and support was provided in a timely manner each quarter. After completing the program, I feel wonderful and highly recommend National Debt Relief to others.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Jan. 28, 2025

    I first came across National Debt Relief through online research, aiming to find the best reviews and ratings. Additionally, a friend recommended their services. Before making my decision, I revisited a negative experience I had with another consolidation company years ago, which made me rely heavily on recommendations this time. The signup process with National Debt Relief was straightforward. Communication was quick and responsive, and they fulfilled everything they promised. I didn't encounter any issues with payments or their service.

    Throughout the program, I interacted with multiple people from their team. While I can't single out one individual, everyone I spoke to was friendly and informative. They effectively answered all my questions, and if there was anything they needed to follow up on, they promptly got back to me via email. Tracking progress in their program was seamless due to their user-friendly website, which allowed me to manage and see the status of all my accounts. As for improvements, I'm pleased with how things went, although it’s worth noting that the process did impact my credit score. This, however, is part of the negotiation process to help pay off debt.

    The program significantly alleviated my debt burden, which was exacerbated by high-interest rates. National Debt Relief helped us manage and eventually pay off significant debts, improving our financial standing. I was satisfied enough with their service to recommend them to my parents, who were in a similar situation. National Debt Relief was a substantial help in getting our finances back on track.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Jan. 28, 2025

    I heard about National Debt Relief from a TV ad and decided to follow up with them directly without looking into other companies. The enrollment process was straightforward and simple. The program itself was impressive, and the service provided was very professional. Whenever I needed assistance, I could speak with someone without long waits, and my issues were always resolved efficiently. The staff seemed knowledgeable, which was important to me.

    Tracking my progress was easy; I could monitor my account if I wanted, but I primarily relied on occasional phone calls and bank statements to keep track of where my money was going. The negotiator I worked with was also straightforward. They presented options and allowed time for consideration before proceeding with payments.

    Customer support throughout the program was consistently professional. Whenever I called with questions, they were either answered immediately or with a brief hold while they checked for information. I never faced any unresolved issues.

    Now that I have completed the program, I have a bit more financial freedom. It's still early for me as I'm only in the second month of not having those extra payments, but it feels promising. I would definitely recommend National Debt Relief to friends or family if they needed such help, advising them to avoid excessive credit card usage if possible.

    My biggest takeaway from this experience is to steer clear of credit card debt. If you must use them, try to pay them off monthly. Overall, I had a positive experience with National Debt Relief, and I'm grateful for their assistance.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 28, 2025

    The process was easy and the employee that helped me (Drew) was very pleasant and knowledgeable. I never felt like I was being judged for needing help with financial problems. I can now rest a little easier knowing my financial goal is possible. I definitely recommend this process to anyone struggling with credit card debt.

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    Verified purchase
    Online & AppStaff

    Reviewed Jan. 28, 2025

    I had a good experience with the setup and the agent explained everything well. The process was fairly simple. The online forms were easy to sign and I received copy of all information. It appears that your system works well. I'm looking forward to be debt free upon completion of this process. Thanks for your help.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 28, 2025

    I first heard about National Debt Relief through my aunt, who had used their services and recommended them to me. I had some debt, and their assistance was a great relief. The customer support was excellent; they were helpful, knowledgeable and guided me through the process without any issues. My credit score improved significantly as a result of their program.

    The enrollment process was smooth, and the negotiators were very informative and guided me well. They were always ready to answer my questions, showcasing their expertise. One of the biggest lessons I learned was related to managing credit cards, and I've decided not to use them anymore.

    Overall, my experience with National Debt Relief was outstanding. The program has had a positive impact on my life, and I would definitely recommend it to friends and family. The service was wonderful, and it helped improve your credit.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 28, 2025

    I chose to work with National Debt Relief after reading some positive things about them. I completed my debt relief with them, which took around four years. The enrollment process was straightforward; they explained everything clearly, added up my credit, and informed me about the payments.

    The program had a significant impact on my life, as I am now debt-free and feeling great. Tracking my progress was easy—I would just call them, and they would inform me of my standing. It was very easy to get through to a representative; they always answered promptly and were very helpful. I could also check my progress online since I had access to a profile there.

    The website was user-friendly, making interactions easy. As long as you follow their instructions, you can complete the program successfully.

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    CoverageStaff

    Reviewed Jan. 28, 2025

    I am very pleased with Deborah. She is my agent. She's smart. She's got everything on the ball. I appreciate all the different avenues you guys cover to make me safe. Thank you so much. I think it's going to be a good experience. Time will tell. I'm with another company and you guys were able to take over for me. I'm very pleased about that.

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    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    Had the best experience with NDR and also had the best advisor, Taylor Singer. She seamlessly finished my application within 24-48 hours. Even more so, she really spoke to me as if she was a lost long friend. I really appreciated her help and the help of the NDR program. Within a week of finishing my appointment, I recommended her contact to a loved one also in need of financial help & I will continue to recommend her and this program due to my experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    I appreciate a kind voice whenever I talk to someone. Dezra ** was very kind, and her patience is incredible! During the process we were talking about business of course. Yet I shared some things such as how much my grandson means to me and so forth as time passed - while the system was processing my information. Dezra kept the entire process professional and even entertaining. The best customer service I have ever experienced. God's speed to you Dezra **. Obviously you care about us when we are in a time of need. Thanks.

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    Staff

    Reviewed Jan. 28, 2025

    I am very excited that I have signed up with National Debt Relief!! My associate was very knowledgeable, professional and explained every aspect of the process thoroughly!!! He made me feel very confident that I was making the right decision! I will definitely receive them to everyone that has debt problems!!! Thank you National Debt Relief!!!

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    Customer ServiceStaff

    Reviewed Jan. 28, 2025

    I was using another company until I was recommended to try NDR. I first used the chat feature and then I was connected with Yorgelis. Yorgelis was amazing to work with. She was so kind and friendly. She explained everything in detail and made sure I was aware of the process. The last company I used was very lackluster and didn't provide music information. I'd recommend NDR to anyone if they have to deal with her.

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    Verified purchase

    Reviewed Jan. 28, 2025

    Rob was great explaining all the details of the program. He figured out what was right for me and just how long it would take to get me out of debt and work on my credit score again. I would highly recommend this program to anyone that is in the same situation as I am.

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    Staff

    Reviewed Jan. 28, 2025

    I spoke to an agent that explained the process to me. She was adamant about my understanding of the process. She thoroughly explained how the process worked and my debt ratio and by working with closely with by the end of the process I would be debt free! I am willing to work on it with my agent’s help.

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    Contract & TermsStaff

    Reviewed Jan. 28, 2025

    This was the absolute best experience possible. My agent was excellent understood and was able to make me understand everything I needed to know and more. He was very calm, very and very professional. He was patient and easy to understand. May this an absolute awesome experience. He walked with me through every section of the agreements and maybe understand everything I needed to know. I could not have asked for a better person. I’m thankful for National Debt and I’m sure with this relationship. Everything will be very successful.

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    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    Representative was very pleasant and was able to understand the situation I was in. I asked several questions and she was patient, kind and very helpful. Hopefully this will be the beginning to the road of recovery. I want to remain optimistic but I would like to continue to see how NDR assist with helping clear my dept.

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    Customer ServiceTechStaff

    Reviewed Jan. 28, 2025

    My Debt Specialist, Julian ** was professional, knowledgeable, patient, kind, and personable. I couldn’t be more pleased! Mr. ** is a monumental asset for NDR.
    I’ve spoken with other debt consolidation companies and after speaking for customer service for 15 minutes, I immediately decided they were not the right fit for me. Julian was the exception to the rule! After I signed my contract, I felt like a huge burden lifted off my shoulders and my financial future looked so much

    brighter! If you’re looking for the best, I highly recommend NDR.

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    Staff

    Reviewed Jan. 28, 2025

    The TurboDebt person, Jerry, was great helping me set up assistance from you. I look forward to working to get a better handle on my finances and you are helping me do so. I have a plan but I understand you and Jerry, are there to answer questions and offer savings advice.

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    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    Carly is very informative about the product. Explain very well all my questions. She explain the step by step process on how to get out of my debt sooner and less amount on what I owe. Also, let me know if I need some legal advise she recommended the legal expert that you provided.

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    Customer ServiceStaff

    Reviewed Jan. 28, 2025

    The customer service that I received from Oscar was outstanding! He was polite. He was very thorough in explaining the whole process and in answering all of my questions. He was also very polite. Great customer service skills.!! He is an asset to your company and I would recommend him to all of my friends!!

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    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    Mr. Chris ** handled my situation with a professional and caring manner. He answered all my questions and was very friendly. Very knowledgeable for the job he does. With the help I’m receiving and guidance I’ll be a better consumer and better in saving money, thank you’ll. Regards Alfredo ** Jr.

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    Staff

    Reviewed Jan. 28, 2025

    Imani **’s was very professional and treated me very respectfully. I didn’t feel judged or harassed. She was very patient and kind when I asked questions and would recommend if you are in a debt situation. Imani explained everything in detail and went over everything a few times so she knew I understood the process.

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    StaffBilling

    Reviewed Jan. 28, 2025

    Had a very helpful and great experience. Everything was very clear and very well explained with a very professional agent. They worked with me giving me the best options for a payment plan explaining how the process works, guiding me through filling out all the documents, explaining what will happen after and letting me know they can help you anytime and are available to give advice if I need it. Thank you!!!

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    Staff

    Reviewed Jan. 27, 2025

    Michael was patient, understanding, and nonjudgmental. He answered all my questions and explained everything to me. He took a huge weight off my shoulders and provided words of encouragement that let me know that I wasn’t alone through this stressful economic time. I recommend this service to anyone looking to get out of debt without having to file bankruptcy.

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    Staff

    Reviewed Jan. 27, 2025

    Alex was amazing while guiding me through the debt process. He not only walked me through it step by step, but Alex took the extra steps to show me this isn't something to be embarrassed by, but it's just a life situation that sometimes occurs. He's an amazing guy, that made me feel better about a situation that was out of my control.

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    Staff

    Reviewed Jan. 27, 2025

    Nina ** was an excellent representative. She was very thorough, patient, helpful, pleasant (and she just got in). She desires a bonus. I would definitely recommend this company to friends and family in need. Thank you.

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    Staff

    Reviewed Jan. 27, 2025

    Very pleasant, very kind and understanding and very helpful. I’m looking forward to working with you. It’ll be such a relief and a weight off my shoulders.. I’m pleased and I’m looking forward to getting out of Debt. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2025

    Having used this program in the past, I can say it is truly exceptional! I was very grateful! They helped with eliminating my debt and with the court situation that came up with one of my cards. The customer service was amazing and everyone was helpful and understanding. And when everything was completed, my score shot way up. I've recommended this program to several people and will continue to do so!

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    PriceStaffRates

    Reviewed Jan. 27, 2025

    The agent John that talked with me made me feel very comfortable. At first I was very skeptic of the whole process because the amount of information that is needed upfront. But he assured me that Freedom would be able to help, and it would be very affordable for me while saving me lots of money in unnecessary interest fees. After he explained the program and what I needed to do I felt a huge relief. I'm actually looking forward to start my plan so I can regain control of my credit. Thank You John!

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    Staff

    Reviewed Jan. 26, 2025

    As stressed as anyone would be I feel I got the best help I could. I wasn't rushed. Everything was explained in detail. Was worked with for almost 4 hrs and can say most of that was more therapeutic and could of been done faster without the compassion. Not that anyone wants to be in the situation. I appreciate the care that was shown.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2025

    I got a letter in the mail. Called the number and Tom ** assisted me. Tom helped me to understand how NDR can help me have financial freedom. And with his experience I was able to make my decisions to have NDR help me to reach my goals. Thank you Tom and NDR for what you do.

    V/r

    James

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    Customer ServiceStaff

    Reviewed Jan. 26, 2025

    My representative was outstanding in every way. She took the necessary time to answer all of my questions making sure I understood the entire process.. Even though my process went past closing time I never felt rushed. I would highly recommend to anyone looking for relief. World class customer service.

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    Sales & MarketingStaffBilling

    Reviewed Jan. 26, 2025

    Zay **, My Representative, Was Very Thorough And Helpful. The Enrollment Took Quite A Long Time, But He Helped Tremendously, He was Polite And Patient. I Truly Feel A Sense Of Relief In Consolidating My Credit Card Debt. I Reached Out To National Debt Relief From A TV Commercial. I Appreciate Nation Debt Relief Help In Resolving My Credit Card Debt. This Concludes My Summary And Review Regarding My Enrollment Experience. Thank You Very Much.

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    Customer ServiceSales & MarketingBilling

    Reviewed Jan. 26, 2025

    I felt uncomfortable giving my information to a stranger. There’s so many scams out there. Richard made me feel comfortable enough to enroll in their debt relief program. I’m glad I did, my goals are to pay off my credit cards. I also like that I can call or text Richard with questions. I really like that I don’t have to deal with the credit card companies, just give them a number to call.

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    Sales & MarketingStaff

    Reviewed Jan. 26, 2025

    My Debt Specialist (Roman Q.) was very knowledgeable and professional! At first, I was apprehensive about entering the program. However, my fears and concerns were put to rest by Mr. Q's professionalism. My biggest fear(s) was being entrapped in a "money-making" scam. (Especially when it comes to my social security number and banking information.) I'm looking forward to eliminating my debts. Thank you NDR and Roman Q!

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    Staff

    Reviewed Jan. 26, 2025

    I was so nervous for this process. It is such a stressful situation to navigate through, and a hard one to face. My experience was such a relief. All my worrisome questions were answered. I had such a clear vision of a financial plan when I finished that I was excited for the future. I was so thankful for NDR’s help.

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    Punctuality & Speed

    Reviewed Jan. 25, 2025

    The experience was great. I was so worried about my situation and my mind was put at ease. I started the conversation scared, stressed,and worried. I ended the conversation Happy, thankful, and excited about my future. I am very pleased with my outcome and can't wait to become financially able to save money for the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 25, 2025

    Samantha was very helpful and was very patient as I called late Friday night. We were on the phone for an hour and a half and she empathized with my situation and made sure to keep me aware when there were hold times as my claim was being approved. Highly recommended!

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    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed Jan. 25, 2025

    Shirleen was very helpful and kind on the phone. I feel confident that we are in good hands with NDR and it will be very helpful as we are seniors, to be able to breathe instead of constantly fretting about bills. My husband is working after retirement to help pay for living expenses because of the ridiculous interest rates on credit cards. We can't get them paid off because the amount of interest takes most of the payment.

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    Customer ServiceStaffRates

    Reviewed Jan. 25, 2025

    I want to express my sincere gratitude, thanks and appreciation that when I called National Debt Relief that Kristen ** answered the phone call. She was very professional, efficient, friendly, great communicator, and patient to explain the program, and more importantly allow me to ask as many questions as I had, and she took the time to answer every one of them!! If Kristen is an example of the employees that work for National Debt Relief, then I am glad to be working with your organization, and I can see why your organization is rated as high as it is. Thank you, and I am looking forward to working with National Debt Relief.

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    Staff

    Reviewed Jan. 25, 2025

    My experience was a very good one. Brian helped me every step of the way. He explained everything In detail. Enjoyed working with him. He was very knowledgeable so I felt comfortable and answered all my questions and stayed calm when I know I repeated myself. I would recommend your company to a friend.

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    Customer ServiceSales & MarketingBilling

    Reviewed Jan. 25, 2025

    Like the TV commercial...I was drowning in debt! Since the Covid pandemic, the sudden death of my Mother in August and my hours being cut at work, put me in a very precarious position with too many credit cards, most of them at their limit. I called National Debt Relief and am now enrolled in the program. I can finally see light at the end of my dark tunnel and will be able to survive the debt trap!

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    PricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Jan. 25, 2025

    Went over options, terms available, maximum payment amount, years set to run, deferred payment of fees. Not sure about what happens if my rent takes a huge jump next year. Is my landlord free to greatly increase my rent next July? What if it cut the funds available to pay the amount required? If my rent exceeds my SS payment would I have to find more money from another source or would we have to adjust the term to pay off on schedule?

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    Staff

    Reviewed Jan. 25, 2025

    Alexis was amazing. She made the process very easy and was clear on how the program worked. Her professionalism was above and beyond. The whole time I felt comfortable and at ease. It took very little time and I feel confident that my debt will be paid off in a timely manner.

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    Staff

    Reviewed Jan. 25, 2025

    Friendly, efficient and easy process. I felt good throughout the whole process. I feel confident I can get back on track and stay on track. Thank you and I really appreciate your time and dedication to helping people like me. I really can't say thanks enough. So I hope this makes it to y'all.

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    Staff

    Reviewed Jan. 25, 2025

    I had a pleasant experience with NDR. The representative I dealt with was very understanding of my problem and went through all steps to help me get out of debt. He was courteous and friendly. I was at a loss not knowing how to pay down the debt but feel relieved after talking to NDR. Thank you for your assistance.

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    Staff

    Reviewed Jan. 25, 2025

    Thank you William for all your help. Thank you for your understanding and patience. I appreciated all the help you offered. You made sure that I understood before concluding. You were very professional and courtesy and showed compassion towards my needs. Again, thank you for your support and understanding. Ms. **

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    Customer ServiceStaff

    Reviewed Jan. 25, 2025

    Mr. ** helped me to see that there’s light at the end of my tunnel. I so very much appreciate him and making this process simple for me. When I called, I really had no faith but he was easy to talk to and it was like I was talking to a friend!

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    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2025

    I was very pleased with the service. Kind, compassionate, thorough, patient, and inclusive. Karl explained everything in detail, answered all of my questions and worked around my schedule to get me enrolled. I talked with several companies before deciding on National Debt Relief. NDR was and easy decision because of their attention to the client. I highly recommend.

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    Staff

    Reviewed Jan. 24, 2025

    I was nervous and some what skeptical about a debt relief program. My advisor was excellent. He talked me through the process and left me feeling confident that I was making the right choice with National Debt Relief. I feel confident and really relieved that I will soon regain my financial freedom.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 24, 2025

    Shoutout to Samantha ** for providing an excellent service! She was very kind and courteous. She was able to answer all my questions and made the process go as smooth as possible. She stayed in communication with me and provided updates during wait times. I really appreciated her effort. Overall, I couldn’t have asked for a better service. A++ for Samantha!!

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    Staff

    Reviewed Jan. 24, 2025

    Jennifer ** made me feel very comfortable and at ease with this difficult decision. She explained the entire process and let me know what to expect. She answered all of my questions and addressed my all of concerns. She was very courteous, knowledgeable, and professional. I would highly recommend her and this company.

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    Staff

    Reviewed Jan. 24, 2025

    I like to express my heartfelt gratitude for all the support and assistance you provided during my consolidation process. Thank you for your patience and for believing in me. I truly appreciate the time and effort you dedicated to helping me succeed. Your support, guidance and encouragement made a significant difference in my journey. Thank you so much!

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    Staff

    Reviewed Jan. 24, 2025

    I had the pleasure of working with James yesterday and he was incredibly helpful reviewing all options available to ensure we navigated based off my individual needs. The process was very efficient & has reduced a large amount of stress! Highly recommend for anyone who has fallen on hard times due to medical/personal reasons. 10/10.

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    Staff

    Reviewed Jan. 24, 2025

    I am very much happy with the results of my research on this subject, because the results were so good and the information was really helpful to me. Customer satisfaction was great and the company is really good. For sure I will definitely recommend this company to everyone who has experience financial issues. Thanks.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2025

    Being in debt is scary and feeling like there is no way out is even worse. The Enrollment Officer Jay ** was kind and answered all my questions. She took her time and we had multiple phone conversations but I enrolled with National Debt Relief. If you're in debt National Debt Relief can help.

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    Staff

    Reviewed Jan. 24, 2025

    My experience had been great and I am very satisfied with the program. They informed me of everything that was happening with the program as it happened and asked for my approval. They answered all my questions or got me an answer. They offered many options to help me satisfy my debt.

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    StaffLoan Process

    Reviewed Jan. 24, 2025

    How do you make decision to get a hold of life without help? When I watch the TV with others talking about their success. Then I read the history of your company. Great reviews. And I was really impressed with the professional staff handling my case. My loan advisor was very empathetic, patient, knowledgeable, and understanding toward my hardship situation. I'm very grateful for deciding to select National Debt Relief. Thank you very much for all your hard work.

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    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2025

    We are happy with the help and it gives us hope in our future to be debt free and be relieved! I think NDR are promising in accomplishing that! I hope people in same place like me can consider NDR. I am impressed in how fast I got approved! It was easy and fast!

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    Customer ServiceStaffRates

    Reviewed Jan. 23, 2025

    Although several phone hours, David remained helpful, patient, accommodating and so caring. Certainly an asset to National Debt Relief. I had many questions that overall were answered clearly. The fee interest rate of 25% is concerning to me retrospectively. So a small deterrent of the initial relief feel for aiding in debt relief.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2025

    My customer service experience has been the best. They have answered all questions and any issues that I have had since I entered into the Debt relief program. I have received several emails with your contact information for other customers service representatives in the event that I should have any questions or issues. I made the promise to myself that 2025 was going to my best year yet and getting my debt under control is my number one goal. I know that National Debt Relief will be with me till the end of my debt.

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    Staff

    Reviewed Jan. 23, 2025

    Rick ** was excellent in pacing me through the process, patient with my many questions and concerns, and an excellent corporate representative for you. Thus far I am very pleased but I'm really at the beginning of it all and am anxious to see the whole thing come to fruition.

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    Staff

    Reviewed Jan. 23, 2025

    The agent I spoke to never rushed me, even though I was lacking some information and took a while finding it all. He was patient, clear, and optimistic. I felt very confident moving forward with this program, after being still unsure going in. He did such an amazing job, thank you for helping me through the process!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 23, 2025

    Angelo was amazing to work with and helped explain everything to me so I understood it all. He didn’t sugar coat anything and walked through everything step by step! I would definitely recommend to a friend who might also have debt struggles. I appreciate the time and effort Angelo put into my account. Angelo truly cares about his clients and responds to questions very quickly!

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    Customer ServiceStaff

    Reviewed Jan. 23, 2025

    David S. really took the time to listen to me and give me a realistic timeline. He thoroughly explained everything to me. Answered all of my questions, and even related to me with certain things. I appreciate the customer service and I feel at ease knowing this is going to help me make better financial decisions.

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    Punctuality & SpeedStaff

    Reviewed Jan. 23, 2025

    My NDR rep Dominique was fantastic and I am so happy for her and I. She is super great and is scheduled to check in on me and with me Tuesday. GO sign up with NDR team and fight like never seen before, like never seen before for YOUR FINANCIAL RIGHTS to be debt FREE - In 36 MONTHS. GO GO GO!!!!

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    Staff

    Reviewed Jan. 23, 2025

    I have everyone to be kind and courteous including the person I talked to on 1/22/25. They all answered my questions to their fullest extent. I am very pleased on how I was managed and told everything that would happen and in the future. Thank you for your patience in guiding me through the process.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2025

    Great service, very helpful and pleasant. She gave me great advice! I was able to understand everything she explained to me and my husband. I would recommend this service to my family and friends! I hope to receive enough advice so I can purchase a home. That we can call our own.

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    Staff

    Reviewed Jan. 22, 2025

    It was only my first encounter and Amy, I think, was very easy to follow and at 73 it was very much appreciated and her professionalism as well as kindness with dealing with an older guy was much appreciated.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2025

    The entire procedure was very professional and informative. My wife and I were very impressed with the professionalism and help we recieved from Darnel ** the National Debt Relief representative. Darnel was very helpful in answering our questions and concerns. We are very glad we called National Debt Relief and found an answer to our financial issues.

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    Staff

    Reviewed Jan. 22, 2025

    I was treated with respect. Step by step Jeneita had empathy and compassion. Explained everything. As I tried to write everything down. I am very scared. With the problems I have. I am ashamed that I reached out for help. I believe in working for what I earn. I was bullied at work. Apparently a whistleblower. I lost my Mum. Who I didn’t get to say goodbye to. My daughter was impacted by the hurricane in North Carolina. In Asheville. Out of work. For 8 weeks. Zero money coming in. Couldn’t get unemployment. Because I had a part time job.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 22, 2025

    Brian ** did an excellent job explaining my options and working with me when adding my loans. Very diligent. He would call and schedule times for those calls that best fit my schedule. He remained patient with me as we worked through the process. I was really impressed with customer service and will recommend NDR to family and friends moving forward.

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    Staff

    Reviewed Jan. 22, 2025

    Man David ** knocked it out the park! I was on the fence on whether to do it or not but he explained the process and really did a good job!! So thank you David for your help! All I can say is just do it! And holla at David **!!

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    Staff

    Reviewed Jan. 22, 2025

    Answered every question seamlessly and program enrollment was geared towards my specific needs and goals. As a way to start the new year, becoming debt free is something I’m willing to commit to. My debt specialist was impressionable and understanding to my struggles and my journey to becoming debt free.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 22, 2025

    I went back and forth looking at my options for help with debts. I have always paid on time every month, as anyone could see from my credit report. I live on a fixed income, and had a heart attack in January, 2025. I have lots of stress. I wasn’t having enough money after paying bills to purchase my medicine. It broke my heart to call NDR. I cried thru the process. But, I was out of options. Lawanda out of Alpharetta was very kind and reassured me every step of the way. I truly appreciate her kindness. I am hanging on her words to just trust the process. She was able to provide a plan that helps me to have money for my medicine. I am waiting to see what transpires in the future. Calling them was very sad but some of my stress was relieved too. Thank you LaWanda!

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    Customer ServiceStaff

    Reviewed Jan. 22, 2025

    Oz gave excellent customer skills! He was very helpful and patient with me when I asked a bunch of questions. There was a few times where I was busy & he didn’t mind calling me back. I really appreciated that! I’m glad he was the one to help explain everything to me. I would recommend him to my friends & family.

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    Reviewed Jan. 22, 2025

    Best experience ever. They treat you like royalty. I was working with another Debt company and I was always worried. No stress, pretty upfront questions. I recommend this place to anyone with Debt problems.

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    Staff

    Reviewed Jan. 22, 2025

    I just wanted to say Jennifer ** was the person who helped me. I really appreciated her, she was wonderful and helped me throughout the process. Everything was really good, I was happy with what you guys can do for me! I would definitely recommend National Debt Relief to others. Like I said, Jennifer was so helpful and stayed with me and walked me through the process of applying and was answering all my questions as we went along.

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    Punctuality & SpeedStaff

    Reviewed Jan. 22, 2025

    The debt relief specialist Joe did a great job helping us to understand our options and how National Debt Relief is able to help us with our financial situation. He was also kind and he worked late to help us finish the application some it was going to be hard for us to be able to continue another day.

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    Staff

    Reviewed Jan. 22, 2025

    The team member was very pleasant and affable. She was highly knowledgeable and worked things out with me in a understandable manner. My time with National Debt Relief has been an answered prayer, and I would highly recommend to anyone who requires this type of help to seek them out and end their sleepless nights and shed their worries.

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    Staff

    Reviewed Jan. 22, 2025

    Mr. ** was kind and patient with me during our lengthy conversation while he was assisting me in setting up the account with National Debt Relief. He was encouraging and made me feel at ease about discussing my issues with him. I look forward to continuing to work with him as I go forward with obtaining my debt relief goals.

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    Staff

    Reviewed Jan. 22, 2025

    It was explained to us every step of the way and in a way to understand it.. It is something we desperately need and we are so happy National Debt Relief is going to help us. We are looking forward to the future and not so stressed out now. Thanks to Kyle our rep for having the patience with us. A job well done.

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    Staff

    Reviewed Jan. 22, 2025

    It was a Great experience. I was nervous, but she was very nice and went through everything to where I could understand the program. I would recommend National Debt Relief to anyone that needs information and/or help to become debt free. Thank you again for helping me on my journey to becoming debt free. I feel I have made a good decision choosing NDR.

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    Customer Service

    Reviewed Jan. 21, 2025

    When I called NDR my stress level was through the roof and I saw no end in sight. George walked me through the process and I could feel my stress coming down and relief settling in. I compared the feeling to being the same after my surgery knowing I could breathe freely again. He was so easy and non judgemental about my situation, we chatted and laughed. It was that easy and comfortable. It was the best decision I have made in a long time.

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    StaffLoan Process

    Reviewed Jan. 21, 2025

    I kept getting denied for a loan due to the amount of credit I accumulated, the age, I figured I’d have to start small instead of borrowing what I needed all at once. That’s when I was introduced to National Debt Relief, he walked me through every little detail and answered all my questions. He constantly asked if I understood just how much money I was losing and how this would help, I truly felt he genuinely cared about my situation. Much love.

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    Staff

    Reviewed Jan. 21, 2025

    My experience was great. I was explained exactly how the program works. Matt ** answered all my questions. Matt did an outstanding job. Any questions I asked Matt knew exactly what I was asking and explained. I was a little nervous about doing a program like this, but again after speaking with Matt and my questioned answered I was less anxious.

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    Staff

    Reviewed Jan. 21, 2025

    Rachel made the whole process easy to understand and to get through. She was easy to talk to and made the whole process a breeze, couldn't have done it without her. Now I am way less stressed and have the confidence knowing I will be debt free. Thank you!

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 21, 2025

    The nice gentleman name Enmanuel very patient, polite, and nice. He answered all my questions made sure I understood everything before submitted the application. He is the best. Looking forward to this debt relief journey. National Debt Relief is real. I gave it a shot when I kept seeing the tv commercial. They mean business and was on it. Called 2 mins after doing an application online. Definitely a 5 star.

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    StaffBilling

    Reviewed Jan. 21, 2025

    Tom was amazing. He helped me with the questions and all the details. He was very patient and walked us through all the steps clearly. The enrollment went smoothly and we completely realized how things have changed or can change to be able to make a decision for the monthly or biweekly payments.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2025

    If you are drowning in debt and in need of help NDR is the best program available. Before calling NDR I spoke with a different National Debt Relief company. They assured me that they would help me but that they would have to call me back. The young lady gave me her name, business phone number, and her email address. After several days of not hearing from her, I tried to contact her by phone and email. I never received a response. Discouraged I called NDR. NDR immediately went to work. They said that they could help. Immediately they explained every part of the program and what they would do for me. From day one they accepted me and treated me like I was family. They treated me and have always treated me with compassion and respect.

    They gave me hope when I had none. Everything they ever said they would do they have done. All of their people are amazing and the best. Because of NDR, I am now back on the road to financial freedom and stability. NDR I cannot express my gratitude enough for what you have done and continue to do for me and my family. If you feel that you need help with your debt. If you think there’s no way out of your mess call NDR. You will never regret it. Go with NDR. You’ll be glad you did.

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    Staff

    Reviewed Jan. 21, 2025

    The process is easy to follow due to great instructions. They listened to our needs and then helped with solutions to achieve our goals. Our future feels more open to possibilities that we otherwise felt were out of reach. We are looking forward to working with them and hope to better ourselves financially. Thank you for your help and continued support to our financial goals.

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    Customer ServicePriceStaffRates

    Reviewed Jan. 21, 2025

    I called National Debt Relief to help me get out of debt. Chris ** was very polite and helped me understand what I had to do. He told me that I had to unfreeze the credit bureaus. He figured everything I owed and gave me a monthly price and how long it would take to pay off. I would highly recommend this company to anyone who wants to be debt free.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2025

    I had an amazing experience with National Debt Relief! From the very beginning, their team was incredibly helpful and made the entire process stress-free. They explained everything in a way that was so easy to understand, ensuring I knew exactly what to expect at each step. It felt like they genuinely cared about helping me get back on track financially. The customer service was top-notch—friendly, patient, and always available to answer my questions. They laid out a clear plan and worked with me to create a solution that fit my needs. I couldn’t believe how smoothly everything went, and now I feel so much more confident about my financial future. I highly recommend National Debt Relief to anyone who’s feeling overwhelmed with debt. They truly go above and beyond to help their clients!

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    Customer ServiceStaff

    Reviewed Jan. 20, 2025

    I am very satisfied with the customer service I received! I truly felt like he cared and wanted to help me! Making that call was the best thing I have ever done! I have felt all the stress leaving my body and now I know I'll be okay. I thought I was trapped in my debt and had nowhere to turn but now I can't start working on my credit and getting back on track.

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    Staff

    Reviewed Jan. 20, 2025

    My agent Luis ** was very friendly and helpful professionally and listened to my concerns. I will recommend the company and his knowledge about my situation very well. I just hope they can continue helping people like me and be with them as attentive like they did with me, thanks again.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2025

    Friendly, helpful, make you feel like a friend is helping you through tough times. Thank you so much for making me feel it's ok and get it done. Your attention to detail of how to help me personally get through this process. I was worried about even telling someone let alone finding someone who cares that your life could get better. The professional attitude you when attending to my personal life, I knew in my heart I made the right decision when I contacted them. Thank you Kelly ** for the guidance.

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    Staff

    Reviewed Jan. 20, 2025

    I can't say that much right now because I am just getting started but I can say that my representative jumped right in and helped me get started. he was very patient and straight to the point. Tom had crossed every T and dotted every I. VERY INFORMATIONAL... He knows how to do his job. I pray that the outcome of this journey is just as great as it was starting out. Looking forward to this great experience and being debt free and stress free.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2025

    They were polite. They made things easy to understand. They answered all questions. And they were able to help even on a Saturday. The representative stayed on the phone for the whole process and she talked us through step by step on how to fill out the application and navigate through the emails.

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    Staff

    Reviewed Jan. 19, 2025

    Frank ** did an amazing job working with me to get me the best help possible. He’s a good man. I’m glad God connected us. God bless you Frank. You’re awesome brotha. Keep enjoying your job and give beyond grade A service! I couldn’t be more happy with the game plan we worked out!

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    Customer ServiceStaff

    Reviewed Jan. 19, 2025

    I had the opportunity to speak with Nicole ** in regards to debt relief and what it would take. She was very personable and very knowledgeable. We were suppose to talk on Tuesday evening, She made such an impression, I called her back on Saturday and was able to get signed up.

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    Staff

    Reviewed Jan. 19, 2025

    I actually have used National debt relief many years ago. I couldn't believe how wonderfully they worked with me. They were awesome. Now I have had to use them again. They're caring and dedicated to really helping people with their debts. No worries. In fact I don't know of anyone else that are committed to really helping people get out of debt. I really recommend National Debt Relief. If anyone is afraid of whether or not this company is true to their words, I totally trust them. I've had my identity stolen from me. Just want to say I completely trust National Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2025

    My agent, Jason, was absolutely amazing! He was friendly, professional and efficient. I was very unsure and apprehensive about this process, but he completely alleviated my concerns with his manner and product knowledge. He made this process easy and painless. Everything about our interaction was absolutely top notch!!! 10 out of 10 will be recommending to friends. I personally hope anyone I know that calls in gets Jason! I can't imagine a better experience than he delivered. The weight he took from my shoulders is life changing. Thank you very much Jason and thank you to the whole NDR company. This was so much better than filing bankruptcy!

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    StaffBillingRates

    Reviewed Jan. 19, 2025

    I spoke to Jose **; he was very polite and helpful in handling my credit card debt. He explained every step as we were working through the process. I feel way better knowing that it is taken care of. I would definitely recommend trying them out. They offered me the best rate and decreased my overall debt significantly.

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    TechPriceRefunds & PayoutsBillingRates

    Reviewed Jan. 18, 2025

    At first I was really skeptical, I had spoken to several people about my possible out of pocket funds. Since my funds are limited, I was afraid that I would be charged one price and billed another. I actually began to connect with Edgar, we started laughing because I got confused and he would have to go back. I willingly signed the contract and am relieved.

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    Staff

    Reviewed Jan. 18, 2025

    The agent Charles was very understanding, supportive and patient with me, service that’s very rare to come around. Thank you Charles for getting me enrolled and explaining the process in the simplest form possible. Being new to the program and not understanding how it works I was very skeptical at first but Charles did a great job explaining things in the simplest form.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2025

    The customer service that we have received from Philip ** has been absolutely amazing. He's a good man of God and he's an amazing asset to your company. We will most definitely be recommending your organization to people that require your help. Thanks again Phillip, I look forward to working with you.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 18, 2025

    So far so good, the most difficult part was gathering all the information that they needed. Definitely needs to be thorough and precise if you want everything taken care of. Tina, was absolutely fantastic, prompt and attentive. Better yet there is no judgement. It’s also very nice that they give you a phone number for you to give to your debtors so you can stop receiving all the terrible phone calls. I haven’t made my first payment yet, but as I said before, so far so good.

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    Staff

    Reviewed Jan. 18, 2025

    The people I spoke to were very knowledgeable and patient. Also showed me how I could save money now. I also like you have a legal team to help in case any problems with the creditors. Rashad ** who signed me up was very pleasant and patient with me. He took his time and answered all my questions.

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    Customer ServiceTechStaff

    Reviewed Jan. 17, 2025

    Mr. ** was very patient, in very soft voice. Took his time explaining the contract. Good Customer service skills. Day 1 he get to know me, ask me about how I became in debt, what the reason got behind. Mr. ** had to find out if this will be the right program for me.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 17, 2025

    I was very nervous before I called wondering if they could even help, but Dillion S quickly put me at ease. The bills were stacking up and I was starting to get behind, but they were able to get me the help I needed in about an hour and a half. Today was the first day it felt like I could breathe in a long time.

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    CoverageMaintenanceStaff

    Reviewed Jan. 17, 2025

    Very helpful agents and very knowledgeable. The program was explained to me very clearly and very easy to understand. Victoria was so helpful and patiently explained everything that I need to know. She is so kind and knowledgeable. It helps me understand on what should I do to fix my financial struggle and what will be the right thing to do so I can move on to a better financial stability.

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    Customer ServiceStaff

    Reviewed Jan. 17, 2025

    Bryant was very thorough on explaining everything to me and would even explain it into a way that I could understand. Great customer service and could even have a conversation with him and was not rushed or anything, made me fully comfortable before I made a decision and made it to where I knew what I was deciding on. Mr. ** is an outstanding employee for y'all's company. He did everything to the T, I hope this message gets somewhere to someone higher up and Bryant gets recognized for it coz he truly does a great job and cares about what he's doing and a very professional way.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 17, 2025

    Very smooth process, felt all questions were answered and in a very professional and friendly manner, calls were answered promptly and questions answered. Lots of great information, which will be beneficial for us to move forward. Our representative was fabulous, very knowledgeable and helpful. Would recommend to anyone. Thank you

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    Staff

    Reviewed Jan. 17, 2025

    Angela was so helpful to me explaining everything so I could understand what was NDR, taking everything step by step for me. She understood my situation and was so helpful once again. Thank you again Angela for helping me out. I'm happy that I can get back to where I wanted to begin before the situation I was in. I really think this time around I’m understanding everything and now managing my money good.

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    Customer ServiceStaff

    Reviewed Jan. 17, 2025

    I reached out to National Debt Relief today. Pam called me and was wonderful. She listened to me while I told her my reasons for applying. She helped me through my application and answered all my questions and explained everything so I could understand it. I would recommend Pam S. to everyone

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    Customer ServiceStaffBilling

    Reviewed Jan. 17, 2025

    I was hesitant at first to make the call but I got so much helpful information, that once I began the process to apply for the program I was very confident with my decision. The associate on the phone was extremely helpful and able to assist me in consolidating my debt into one manageable payment which I am very thankful for!

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    Staff

    Reviewed Jan. 17, 2025

    I had a very good experience with Anedile. She was extremely helpful and knowledgeable. She answered all my questions and walked me through the process, step by step. Anedile explained all my options in order to get control of my situation. I chose the Debt Relief option and she took my application.

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    Customer ServiceStaffRates

    Reviewed Jan. 17, 2025

    Friendly and answered all questions. Explained all the steps clearly, followed up every step, it will save me so much on interest and my credit score should rise after I pay the debt down, the reps are friendly and helpful. Made me very comfortable, and now I have hope after this to stay away from credit.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 17, 2025

    Very pleasant experience. I normally feel very ashamed that I find myself in this situation needing these services, but Kester ** made my experience so very pleasant. He was very professional, knowledgeable and informative, which I truly appreciated! I have seen the advertisements on TV for so long, but avoided calling. I’m glad I overcame that fear and called. I believe that they will truly help me. Thank you, Kester.

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    Staff

    Reviewed Jan. 17, 2025

    Yes very knowledgeable, answer my question, the process was very easy and Kevin help me go through the process without any problems. Thank you very much, talk me through the process so I felt a little more comfortable with the process and a little more relaxed and less stressed. Thank you again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 17, 2025

    I had a very pleasant experience getting help from this great program. I was treated with respect, patience and empathy. The whole process was done in a very short time and all my worries and financial concerns were addressed and taken care of. Thanks especially to Brent for your understanding and prompt response.

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    Staff

    Reviewed Jan. 17, 2025

    They take care of it and I don't have to be bothered with it. I will be glad when it is over and I have money for the rest of my retirement as it is now I can't do anything, just make sure that the money is in the bank for them to process

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    Sales & MarketingStaff

    Reviewed Jan. 17, 2025

    Staff was professional and knowledgeable enough to eliminate any fears I may have had about this being a scam. Made me feel real comfortable and excited about the possibilities of being debt free.. The staff was very warm and compassionate about the NDR program where they didn't have to sell me they taught me which made my signing documents fearless. I'm thanking them in advance for making me feel free and hopeful. I am already feeling the benefit of this program and when it's all over said and done with my world has changed. Thank you NDR for bringing me out the dungeon into the light of freedom.

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    Customer ServiceTechPunctuality & SpeedMaintenanceBilling

    Reviewed Jan. 17, 2025

    You were awesome. You answered all my questions. Waited until I get everything set for my portal. Went through the whole contract with me. Not once did I regret calling. I am feeling relieved and not scared to check my mail and look at the bill. I had spine surgery and it set me back tremendously and now I can breathe without feeling guilty. I hope and pray that the creditors gives us a break and deals by paying them off.

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    Staff

    Reviewed Jan. 17, 2025

    Very friendly and very informative. Explained everything nicely to me and what I needed to do with the program. Explained to me what to do with the creditors that I was already paying. I am really looking forward to being able to take control of my mistakes in the past and not make the same in the future.

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    Staff

    Reviewed Jan. 16, 2025

    Robin is a very knowledgeable. She helped us understand the whole process. Put us at ease. We did not want to file bankruptcy. This was a great opportunity for us to be back on track. We take our financial future very serious. My wife has an appt with Robin on Sunday. Michael

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    TechPunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Jan. 16, 2025

    The agent explained all aspects of the program and answered my questions. He helped me through the contract and the process of how to sign and initial it with full explanation of all aspects and what I needed to do to complete the process. I was contacted by Reach Financial that my loan was not accepted, I was shocked and reported this to the agent that helped me. I am waiting to hear an answer! August

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    National Debt Relief
    Response from National Debt Relief

    Hi August,

    Thank you for reaching out to share your experience. A member of our client success team will be giving you a call as soon as possible to discuss your concerns. You may also call us directly at 888-660-7427.

    Sincerely,

    National Debt Relief

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    Staff

    Reviewed Jan. 16, 2025

    I have a lot of debt and am grateful to your company for helping me out! Thank you. I was very impressed with Stephen who was so very helpful and patient with me in getting everything set up! I am an older person and not real good with taking online directions! He was very patient!

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    PriceStaff

    Reviewed Jan. 16, 2025

    My experience was excellent. Ben was the one that took care of all my business. He was very patient and accurate. Let me know everything I need to know about about my debt and how much is on and how much you’re gonna cost. He was very accurate about everything. I really appreciate it.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2025

    Steve was the most friendly representative I've ever talked to with any company. Every time I had a question, Steve was always willing to stop and make sure I understood the answer to my question. He was never rude, and was very knowledgeable about what we were doing. Excellent employee!

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    Staff

    Reviewed Jan. 16, 2025

    I have changed my mind, I am not going to do this. I am cancelling my participation in the debt relief program. This is bad timing, I am not going to do it. I have family who will help me instead. PLEASE CANCEL MY ENROLLMENT.

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    Sales & MarketingStaff

    Reviewed Jan. 16, 2025

    Well let’s see for this to be real. At first, I was nervous as thought it could be scam. But more I talked to Agent. I started feel comfortable and trust. So let’s see for this to be real. Looking forward to see myself into debt free! So anticipating to get a new chapter to the life as get new home, new car, and enjoy the blessings by GOD provides! Thank you for this opportunity to help! GOD bless yoU!!

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    Customer Service

    Reviewed Jan. 16, 2025

    When talking with Alex he took his time and went through everything with me and my wife. At first it was just myself and him talking. He went over everything with me and when I said I would have to talk to my wife about it he suggested that we just do a conference call with all three so that if she asked a question then he could answer in case I didn't have the answer. I was on the fence about doing this but after talking with Alex and the way he explained everything that would happen and how long it would take it made me feel better and feel like my life could be a lot stressless than it is now.

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    Staff

    Reviewed Jan. 16, 2025

    Kris was very knowledgeable, informed us, gave us time to think it over, wasn’t pushy, and very compassionate and patient with us thru the process. We are determined to make this plan work for us and looking forward to being debt free in 4 years so I can retire. I almost cancelled this review because of your crazy guidelines under description. If this fails, I’m done!

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    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2025

    Although I'm just getting started, so far it has been a smooth journey. My specialist guided me through all the paperwork and steps. It only takes a little bit of time for debt to accumulate but takes forever to pay it off. NDR gives me hope for the future to become debt-free.

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    Staff

    Reviewed Jan. 16, 2025

    He was very helpful. He answered every one of my questions. He took the time to go through everything with the step-by-step. My wife asked hundreds of questions I guess and he did everyone of them very nicely and then a lot to her. We felt like we could sleep a little bit better that night after we got done talking to him, I would recommend him to anybody. He was a very nice man.

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    StaffRates

    Reviewed Jan. 16, 2025

    Attentive professional making sure I understood what the company does and how the work. I have relatives who have had success with the program. National Debt Relief reviews were good and they have a good rating with the BBB. After contacting the business and speaking with a experienced representative, I felt relieved to get approved for the program.

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    StaffTransparency

    Reviewed Jan. 16, 2025

    My agent, Brandon G, was clear and professional which made me very confident with his experience and expertise. It's comforting to know that he will always be there for me. A solid A plus for Brandon's thorough explanations of every step of the way! I will always recommend NDR to anyone that I know who could benefit from this service. Thank You

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    Staff

    Reviewed Jan. 16, 2025

    I am very pleased with your services from the start. Everything was explained clear and concise and all my initial questions were answered with great detail. I look forward to working with this company in great detail to help me and my credit journey. Thank you for making the process fairly easy. Have a great day!

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffHonesty & Transparency

    Reviewed Jan. 16, 2025

    The customer service representative was wonderful. She made me feel very comfortable. It was an easy process to get signed up. Honestly, when I first started seeing advertisements regarding the National relief program... I felt like it was another scam, but I was proven wrong, very quickly. I am overjoyed for the opportunity to pay this debt off with the program set up for me. I feel like I can breathe and a ton of stress lifted off my chest. Thank you

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    Customer ServiceStaff

    Reviewed Jan. 16, 2025

    I was accepted to the program & I want to Thank Christian for being polite & patient with me during this process. Customer service was great. Very kind & I felt welcomed. He was professional & was well spoken about the program. I felt already good about my decision making. Hope everything goes well.

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    Staff

    Reviewed Jan. 16, 2025

    Daniel is awesome and very informative. Daniel with National Debt Relief is almost like speaking with family. I am knowledgeable about what decisions I make in my financial business, and I will have cleaned my credit accessing me to do more things I have planned for myself and my future.

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    Staff

    Reviewed Jan. 16, 2025

    The person I spoke with was incredibly helpful. She explained everything and answered all my questions. She instilled a sense of trust that I needed. She is the reason I signed up. I cannot imagine anyone could have been more helpful than she was. I look forward to being debt free soon. The situation has had such a negative impact, and I just want it over!

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesHonesty & Transparency

    Reviewed Jan. 15, 2025

    I am sad to inform everyone that this company works for itself and not the client. Ever since I started with them they say one thing and do another. Make sure that you record your conversations with them. I have told them that I had the funds to pay the settled creditors in full, and we discussed having them paid with a lump sum. After I had transferred the money they were still making monthly payments rather than paying off my creditors. Call your cards and settle directly with them. This is a headache for me and a mistreatment, especially because many times I asked for a supervisor and they never called me back and didn't help me. They want you only for their interest and not for your best interest. I am honest and have nothing to hide, but I was filled with no right here. Everything was recorded but they still did what they wanted to do.

    I am heartbroken because I wanted to trust them and it became more of a headache than a help for me and my debt. Now I have to stop payments to them because they are still taking automatic payments and they were supposed to settle this deal for me. I expected more support rather than pushback. The representatives are nice just because they say one thing to the interest of the company but not for the protection of the client. I kept waiting for a supervisor to call me back and nobody ever did. They never paid my lump sum as discussed because they want to take more money from me. So weigh your debt before choosing them and try to settle with your creditors before you choose them. I am truly sorry that this happened to me and I hope others will not go through this. The more I am locked into this deal the worse the outcome is unfortunately.

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    BillingRates

    Reviewed Jan. 15, 2025

    Talked with Jason **. It was extremely hard for me to do this but I needed to since I couldn’t afford the payments with the high interest rate. He was very hopeful and set up a plan I can handle. I know more once I’ve been on the plan a few months.

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    PricePunctuality & SpeedBilling

    Reviewed Jan. 15, 2025

    The program seems successful and effective. I am happy to be part of the program. It will eliminate my debt in a timely manner that I can afford. I thank the program. The program reduced my debt by fifty percent and that makes it easier to pay. It also gave me affordable payment schedule.

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    Staff

    Reviewed Jan. 15, 2025

    I was very happy with the service I received by Immanuel **. He was very helpful setting up my debt relief program. I had no Idea that I would be in this financial situation at this stage of my life. I would recommend this program if I come in contact with someone who needs some assistance with their financial situation.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 15, 2025

    Christian was supportive, patient, flexible, consistent, and very helpful. He assisted me quickly and efficiently, it was like he knew what I needed before I did. This program relieved a lot of stress in my life almost immediately. He found me a manageable solution at a manageable cost and now I will debt free in less than 2 years time. Thank you, Christian, for all your help!

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    StaffBillingTransparencyTimeliness

    Reviewed Jan. 15, 2025

    The experience at the company NDR was amazing; the specialist agent, Joshua **, was professional, kind, and patient with all my questions. Usually, my husband and I take one or two days to decide on any business or process, but Joshua was transparent and clear in every detail of the process. We chose the same day to accept the offer to pay all our credit cards with this program, I am fully recommended, and 5 stars for Joshua **. Thank you so much.

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    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2025

    The person who reached out to me was so kind, understanding, patient and just helpful. I was able to figure out what I needed and was given advice on how to proceed to be as successful as possible and as quickly as possible. The program has allowed me to take a breath and get myself together. Although I wish no one would need this, I would recommend to anyone in need of help.

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    Customer ServiceCoverage

    Reviewed Jan. 15, 2025

    I was afraid at first but then I said to myself that can't make it with all this debt hanging over my head and losing money each week and can't cover every account. I decided to try National Debt Relief and I was called by Eric ** and he explained everything to me that I felt comfortable and now I am enrolled on my way to live again.

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    Staff

    Reviewed Jan. 15, 2025

    I signed up for this course two days ago and I do not know how it will play out so I cannot give my opinion on the outcome of this program, but I will say Robert ** was so polite, helpful, understanding and perfect at his job! My review goes out to Robert! He deserves to be recognized for his outstanding contribution to this team.

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    Staff

    Reviewed Jan. 14, 2025

    Kenan ** was great to work with. He explained the program well and answered all of my questions that I had. He had a very polite and professional demeanor the entire time. He also made sure my wife and I felt like part of the NDR family and that we weren't alone in our debt situation.

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    Sales & MarketingStaffBillingRatesTransparency

    Reviewed Jan. 14, 2025

    I was on Facebook this morning and came across this advertisement for National Debt Relief. I had been thinking about either filing bankruptcy or giving this company a chance, so I did, and I am glad I did. Sebastian ** explained thoroughly what I was working with in my debt, how I was paying only interest even though I was making payments. I was open for his clear explanation, and he took care of me. Thanks.

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    BillingHonesty & Transparency

    Reviewed Jan. 14, 2025

    I know they don't put the bad Reviews but I just let them know don't used this company. I try to cancel my payment for some reason and they still took from my account then I prefer file bankruptcy anyway they don't do much to me, they just negotiate 1 bank and the rest continue working and my credit got more worse that's why I decided file bankruptcy and they don't want to give my money that they just took. They told me the money goes to the accreditors, they lie. I never going back to this company... Don't come or you guys lose the money, trust me.

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    National Debt Relief
    Response from National Debt Relief

    Hi Patricia,

    Thank you for reaching out. We are sorry to hear that you are unhappy with your experience. A member of our client success team will be reaching out to better understand your concerns.

    Sincerely,

    National Debt Relief

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    Staff

    Reviewed Jan. 14, 2025

    Frankie was so helpful to me and he answered every question I had about the process and made it really easy. He has been a really big help to me. He made the set up for everything smoother and made it easy to transition from being in a lot of debt to having only a few things for me to pay.

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    Staff

    Reviewed Jan. 14, 2025

    Cameron was amazing! He made the whole process very easy and was very clear and made sure I understood every step of the way. He didn’t make me feel dumb or like it was my own fault for having all this debt. Cameron was super relatable and knowledgeable. I would recommend him and NDR to anyone needing relief.

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    Staff

    Reviewed Jan. 14, 2025

    The employees here are great and knowledgeable. They make sure you understand everything before moving forward. Also they seem to care about you and your family and how to make your life easier without debt. They are on the right track to helping people. And I appreciate they very much. Thank you for your help NDR.

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    StaffTransparency

    Reviewed Jan. 14, 2025

    I was explained everything in detail & was happy for any explanations if I had them. He was very polite & helpful with every step of the way. I was walked through all paperwork & explained everything in each section. It was very comfortable talking to him. I was nervous at first to do this but felt so comfortable once he laid it out what would happen.

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    Staff

    Reviewed Jan. 14, 2025

    I'm just going to say I wish I had done this sooner! Valeria ** was absolutely wonderful and helpful. I just signed up today and I'm already feeling hopeful about my financial future. I feel like I'm finally taking control in my life. I'm a single mother and have no support. I've stubble into a hole of debt trying to take care of my family. The economy has not helped the situation.

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    Staff

    Reviewed Jan. 14, 2025

    We spent a good deal of time researching the various companies and options that are available before we settled on National Debt Relief. Our experience with our knowledgeable agent Julian ** was what convinced us that putting our trust in NDR was the right move for us. He answered all our questions, made sure we understood every step of the process and made us feel hopeful about our future again.

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    StaffBilling

    Reviewed Jan. 13, 2025

    My rep Micky was very knowledgeable and understanding, he took time to walk me through each step and made me feel comfortable about my decision to become debt free! The whole process was very easy and straightforward, even my payments came in line with my budget. Thank very much!

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    Staff

    Reviewed Jan. 13, 2025

    Was very smart about what he did and what he knew. He whizzed right through the application and he seemed to know his stuff and was very friendly and courteous. He was very nice and I give him a five star and would recommend him to a friend. Helped me out a lot with everything and was patient with me on everything I said and did.

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    Punctuality & SpeedStaffBillingRatesResolution

    Reviewed Jan. 13, 2025

    Mo ** was a wonderful person and a great instructor for everything I needed to know and do to resolve my issues. He made the experience very pleasant and quick. He helped me relieve a stressful situation from a heavy debt burden and has given me hope that I can now take care of my family without the burden of such a weight of high interest payments. Thank you for your support.

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    Staff

    Reviewed Jan. 13, 2025

    Very knowledgeable and courteous representative. Walked me through the process efficiently and thoroughly. Pleasant experience. Felt the representative genuinely cared about my satisfaction. Outcome very pleasing!! I would definitely recommend this company to family friends. I was always hesitant and sceptical of this sort of programs, but the representative walked me through each step and rules and particulars of the program.

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    Customer ServiceStaffRates

    Reviewed Jan. 13, 2025

    Really appreciated for help out my situations. So nice customer services I got every single time. Clearly if any my friend interested then definitely I will refer to you guys. So lucky to find you and I'm so greatly appreciated your time and effort to help out me for hardships financial situations.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2025

    Michael ** provides excellent debt related services. I am pleased to report he provides a great and personable financial relief experience. My information was still in the system so instead of placing me on a long hold he offered to call me back. Small things can make a difference in why I will be recommending this company. 5 stars!

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    Staff

    Reviewed Jan. 13, 2025

    I found that your representative was very knowledgeable and helpful when it came to getting me signed up. He made me feel very comfortable with my decision to get ahold of my finances, and even comfortable with letting National Debt Relief help me accomplish just that. I'm sorry if you want more but that's all I got.

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    Staff

    Reviewed Jan. 13, 2025

    I have such a huge relief with the outcome of my conversation with my rep. He was very understanding and helped me through the entire process. I would highly recommend him to my friends and family if they come into a situation that I’m currently in. I couldn’t be happier with the outcome of what is going to take place with my debt.

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    StaffBilling

    Reviewed Jan. 12, 2025

    I was very satisfied with my experience. Everything was explained in detail. It was very easy to understand. And I will recommend to family and friends. A payment plan was set up for me within my budget. I look forward to the future of being debt free. I can see my future being very good. Now I have a clear plan moving forward.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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