Buyer's Choice Award Winner

National Debt Relief Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,782)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 15 Reviews 2435 - 2635
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2025

    Everything was explained to me in very great detail. Things were slowed down and sped up depending on how much I understood about the system. I was finally given hope about helping getting rid of my debt. There was a lot of skepticism and fear but I was helped and assured on what would happen.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 9, 2025

    My husband and I had a wonderful experience with debit specialist Joseph **. Mr. ** took the time to answer all our questions and address our concerns with genuine care. Mr. ** clearly explained the company’s services and laid out the available program options in a way that was easy to understand. His professionalism and friendly approach made the whole process smooth and reassuring. Thank you Joseph for providing exemplar service and helping us commence our journey to financial freedom.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Feb. 9, 2025

    Very professional. Answered all my questions. Guided me step-by-step. Reassured me. Letting me know that I will eventually pay my debt off. I was $13,000 in credit card debt and I was never going to be able to pay it off. I was making minimum payments for over a year. Never missed the payment so hopefully this program will be a success.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Feb. 9, 2025

    Paul is a excellent specialist and made me feel quite comfortable. He made sure I understood everything and is very prompt. He is definitely an asset to your company. I would definitely recommend this service for friends and family. I hope for financial freedom from these corporate credit card companies.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 9, 2025

    I was barely getting by paying all my debts. Thankfully Frank was very courteous and educated on how to help me. He was able to go over everything with ease and in a timely manner. I look forward to getting my life back. I can’t thank Frank enough for all the help.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Feb. 9, 2025

    Rob was extremely helpful. I was nervous about the process, but he explained it so thoroughly, that I knew I was making the right decision. I had been making payments for years with no end in sight. And Rob made me see the light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 8, 2025

    Was very good. I had great customer service. She was very polite. And explained everything that was in the package. Got approved for a great plan and they save me over 4,000 dollars. I would recommend them to anyone.Just give them a try, you will. Have a big smile on your face.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 8, 2025

    Brock was great at explain the process and what to expect. He walked me through the process so well, I had no questions at the end. He made me feel like he felt cared and wanted to truly assist me in completing my goal. I would highly recommend Brock to anyone who was considering on getting their debt in control.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed Feb. 8, 2025

    My rep was very informative and patient when answering my questions. I would recommend him to anyone who asked me for info. Company seemed very reputable and had high ratings. Hopefully, I will be able to eliminate my debt and restore my good credit rating. I enjoyed talking to my rep.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 8, 2025

    Daphne ** help me through all the way. She is very easy to talk so everything went very smoothly with her. The service was great. I can’t complain ☺️. The deal is very good. It will really help me manage my stuff easy as you guys put everything at one place. I gladly appreciate the help and thank you very much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 8, 2025

    Saghar was excellent. Polite. Knowledgeable.. She helped me with the application and was patient with me. She answered all my questions and explained everything to me so that I can understand it. I would recommend NDR to anyone who is in under their heads with debt. It was easy and has given me hope for the future.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 8, 2025

    Cord was great and talked me through each step. He answered all my questions. He made sure I knew what the program was and how it worked. I am excited to get started and hopefully be debt free in 4 years! I would recommend this program to my friends and family that needed it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 8, 2025

    Pamela was very kind and understanding. Never made me feel bad about my situation. Talked to a couple of other companies and chose this one because of her kindness. She was also very informative and answered all questions that I had. I feel like I’m in good hands which I really appreciate.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 8, 2025

    Felt comfortable and not judged. Was nice talking with someone who was kind and calm and very knowledgeable. Was also very easy to sign up and to be walked through how the process works. I would definitely recommend this program to someone else. Thanks again for taking the time to help me out.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Feb. 7, 2025

    Thank you very much! The associate I spoke to was extremely helpful, supportive and kind. I feel so much better knowing I am in good hands and moving in a positive direction. She was very compassionate to the situation I am in. And very understanding that I just feel happy to be paying my debt. And feeling positive that I will no longer be in debt.

    Thanks for your vote!
    Verified purchase
    StaffBillingHonesty & Transparency

    Reviewed Feb. 7, 2025

    The gentleman I spoke with was very nice and broke everything down for me so I could am truly understand how much I was paying these credit card companies. It was crazy. So glad he was honest with me because the credit card companies are not and I will now be able to save a few dollars.😊💜

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2025

    She was the most lovely and time affective person I ever spoke on the phone with 2 hours of professionalism! I couldn’t be happier she tended to me. Super wonderful women. Couldn’t speak more highly! I sell cars, & I can assure you!! She’s the reason business gets earned! Cause of work ethic like hers! Thanks again!!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Feb. 7, 2025

    We were hesitant to make the call but the person on the other end of the line could not have been more helpful, reassuring and friendly and put us at ease. It was a long phone call but he went over every tiny detail and guided us on what to do. We are relieved to be on our way to being out of credit card debt for a much lower cost than if we just kept paying the minimum balances.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed Feb. 7, 2025

    Mr. ** was extremely kind and compassionate. I'm so thankful I saw the ad for National Debt Relief. Upon completion of the process, I slept more soundly that I had in months. I look forward to rebuilding my credit and life. NDR will work hard to provide a plan that works for your budget while helping to get your finances back on track.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 7, 2025

    I was somewhat apprehensive about debt consolidation. The professional I spoke with explained everything to me. I didn't feel rushed, like I needed to make a decision in a hurry. Even when I had more questions, the representative helped me understand it all. He spoke in terms ordinary people like myself could understand. He really put my mind at ease.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2025

    It was done very quickly in one phone call. The agent was very knowledgeable person who was able to give answers to all my questions. The whole process was very easy and efficient. I did not expect any solution initially but was very surprised that they were able to find solution.

    Thanks for your vote!
    Verified purchase
    Rates

    Reviewed Feb. 6, 2025

    We chose National Debt Relief because of the quantity of commercials that I had been seeing. They did seem to have a very high rating. We have made some poor choices leading up to this point. It would be absolutely wonderful everything worked out or so we came in under the estimated amount. Any relief at this point would be much welcomed. I know a lot of people feel trapped just working every day for your money to go somewhere else. Will there be a day in the future where money will be of less importance, goods and services can be done without such a weight to bear and greed to be seen. Only time and future will tell.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 6, 2025

    Bianca was extremely helpful and understanding. She made me feel comfortable off the get-go. She broke down the process and answered any questions I had-- because understanding money can be very scary and confusing. She constantly reassured me and made me feel better and hopeful about my track to debt relief.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 6, 2025

    Taiji was very thorough with the step by step process and verified any questions I had to confirm that I was understanding everything correctly. I have heard from another person using NDR that they still got debt collector calls, so I'm hoping using the creditor hotline will work for my plan (per Taiji's instruction). Mostly painless, no one likes doing a two hour phone call, so I'm glad I finally got it done; Taiji was very clear and spoke slow enough for me to process everything being relayed, and now I'll have at least $100 knocked off my monthly expenses while I get caught up on paying my debt off. Really appreciate you guys!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 6, 2025

    The rep. that worked with me was outstanding, did an excellent job describing everything in detail. Very impressed with her knowledge of the program and how friendly she was. I could tell she really enjoys her job and the customers she works with. The program is absolutely awesome and will recommend it to others.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Feb. 6, 2025

    The sign up was much easier than expected only because the rep was patient with me. Even if I get screwed over on this transaction in the future at least the rep wasn’t at fault. A+ customer service so far. Definitely would recommend for someone with multiple credit cards with high interest.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 6, 2025

    When l contacted National Debt Relief the agent that l spoke with, Brandon, was very professional. He was knowledgeable and explained things thoroughly and made sure l understood. He made sure that the plan that he proposed was doable. And most importantly he treated me with respect and made me feel comfortable about my decision.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 6, 2025

    I had an incredibly informative and supportive call, and I must commend Justin for his outstanding guidance. His expertise and professionalism truly stood out, and I feel that his contributions warrant a well-deserved promotion. After our conversation, I left the call feeling empowered and confident that I can effectively manage my debt and improve my credit score. The ease with which I enrolled in the program, along with the comprehensive assistance provided, has left me completely satisfied. I will certainly refer anyone who could benefit from this exceptional support.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 5, 2025

    I have spoken with Candace and Karen. Both were very professional and helpful. My overall experience has been super beneficial to my financial health. I am very grateful for the opportunity to work with National Debt Relief. It has been my pleasure to work with both of these ladies today.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Feb. 5, 2025

    Very simple. Called, and they call back and it started from that point. Spoke with Rep, everything explained fully. I made the choice to use National Debt Relief. The process took about 45 minutes, and I became a client. Happy with everything, first payment started It. Monthly payments went from $500 a month too $250 and a two year pay off and $3,000 interest removed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 5, 2025

    Everything was really explained to me and the best path. She definitely took her time to explain and mostly didn’t give up on me not having time to always speak. She did a great job. And mostly could relate and didn’t feel judged for the situation we’re in. We are very grateful for the opportunity to make a fantastic comeback and reach and achieve our goals.

    Thanks for your vote!
    Verified purchase
    PriceStaffBillingRates

    Reviewed Feb. 5, 2025

    She was very kind and patient and yet kept to task. She walked me through all aspects of the program as well as helping me set a budget. She disclosed that the fee is factored into the amount paid each month and very reasonable considering the interest charged by credit cards and the likelihood that hard to pay off within the same time frame as 44 months. Thank you.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed Feb. 5, 2025

    My experience with a NDR representative was excellent. I explained my situation and why I was applying for debt relief. The representative was understanding, took my personal information and financial status with concern. He Submitted my application for approval while I spoke to him. We went over the details of NDR service, how the relief would operate and what my cost and payment would be for how long a period. The information was clear, and the representative answered all my concerns. There was no penalty for additional payments to speed the payment and reduce the payment window. My application was approved as we spoke. The application went smoothly and better than I expected. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 5, 2025

    I was very pleased with the process and with the gentleman who worked with me. He was very courteous and was patient as I am not computer savvy. I appreciate him answering questions and going back over things I did not understand. I really feel this will help my situation and is worth the time and effort to apply.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Feb. 5, 2025

    The agent I worked with was very knowledgeable, informative, and kind. I knew exactly what I needed to do and what to expect at the end of our discussion. Signing the paperwork and installing and setting up the portal was quick and easy. I have made my first payment and am on the road to debt relief.

    Thanks for your vote!
    Verified purchase
    StaffLoan ProcessHonesty & Transparency

    Reviewed Feb. 4, 2025

    My wife and I were in a financial jam. We tried to get a consolidation loan and were treated with such disrespect that I had to look for some other avenue for help; that's when I found National Debt Relief. We were treated with dignity and respect, and after talking with Jaime **, I already felt relief being lifted from my shoulders. The process was very accommodating and straightforward, and Jaime's continuous help made it possible. I am confident that with our participation with Jaime, we will succeed in getting out of this financial jam that we are in. As for the program, I can honestly say, so far so good!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 4, 2025

    NDR made signing up with them as easy as it could be. I gave them the information and anytime I needed something, they responded. I couldn't have asked for it to have been any better than what it was. The customer support was great. Anytime I call them, I got to talk to somebody. I didn't have to talk to a machine. Whatever issue I may have had, they handled it right then and there. The program got me out of the situation I was in years ahead of time, if I ever was gonna get out of it on my own, and let me start new. The dashboard explained everything and every creditor. It explained what the settlement was, how much the settlement fees were, and what the total cost to settle would be. It showed me when something was paid off in full. Overall, I was impressed with the all around professionalism. Everybody that handled any issue was able to handle everything I asked and they made everything as painless as it could be.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechOnline & AppStaffRates

    Reviewed Feb. 4, 2025

    The signup process was easy. It was defined. My son who's a lawyer read over the contract several times just to make sure there wasn't any hidden jargon. Every time I had a question, I would call National Debt Relief and they would answer it. I could track my progress through their app and it is a lot easier than most apps that I've dealt with before. I got everything paid off in less than 18 months and I'm feeling so confident and comfortable in my financial situation now.

    The program gave me such relief. It gave me such confidence that I could work through the financial situation and complete the program and get myself above water. I learned that there was a company out there that could help and I wasn't alone. Knowing that if I had been paying them off individually and not having anybody advocating for me, I'd be paying all the interest. I wouldn't be paying any of the principal for years. Knowing that National Debt Relief could actually negotiate and bring a quicker resolution was an aha moment.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed Feb. 4, 2025

    Manuel ** was extraordinary. He made the whole process easy and understandable. I was really worried about how high my debt was but he assured me it would be an easy process to take of it and it was. Payments are affordable and I can't wait to be debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 4, 2025

    I was talking to Jordan, and he was very helpful and understanding to my situation. He told me that I could get everything paid off in 40 months. Jordan gave me some time to think everything over that I’m going through which I really appreciated rather than having demanding a answer right then and there, Jordan was very professional, and I appreciated his help immensely.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 4, 2025

    My debt relief experience with Brooklyn as a representative was amazing! She was patient, attentive, and very professional. Her customer service skills are exemplary. I am thrilled to have been walked through this process and to have the opportunity to take part in this important option to reduce credit card debt. I would recommend her and this experience to a friend and coworker with this need. Thank you kindly!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Feb. 4, 2025

    The service of NDR was good, but there was a minor bump in the road. I felt like I was in the program longer than what I needed to be in, ‘cause my original date of release was sometime in May or June and I had to go until October because of the way the payments were set. The first time, there was a three-month pause between my last payment and the offering of my other payment in July. I had to pick back up the deposits. My main question was, why didn't they continue drafting if I was still in the program? Because I felt like the amount that I was putting into, it was four something a month at the time, I would have already had the money that would have been collecting while I was waiting on this other deal to come through and I could have just paid it off and been off the program then. But customer support was good. Every time I needed either an adjustment or to skip a payment, they honored it. No questions asked.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 4, 2025

    The sign-up process at NDR was easy. Their program worked and I had excellent results with it. However, sometimes, I'd call in, and I’d get people who didn't know what the hell they were doing. Other times, I would call in, and I would get people who had every answer under the sun. They need more consistent training. Some people are so frustrated, that they just hang up and call back and get something different.

    Thanks for your vote!
    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Feb. 4, 2025

    I started with National Debt Relief because I was at my wit's end. I was 40,000 in debt. I couldn't make the payments up, and they were about to go to collections. National Debt Relief really helped me out. They were understanding. Sometimes, I would miss payments, not on purpose, but because I couldn't afford it. I would always make them up. NDR was really nice throughout the entire process. So, I really enjoyed it. Their negotiators reduced what I owe by a significant amount. So, I thought their negotiation skills were great.

    Overall, the program helped me realize that I should control my spending. I would talk to the person on the phone and they'll be like, "Yeah, you really have to cut back on this and try to make payments as we go." They would give sound advice every now and then. To track my progress, I would either call or look at the website. The website would give me a lot of information like where we are in the process, how they're doing what they're negotiating, who are they're contacting, and what I still owed for that account.

    The program is great. All I owe now is only 3,000 compared to how I first started, and some other collection companies that I did not put in with the actual debt relief. After everything NDR did for me, I was able to afford the payment of that collection company. Right now, I can have a little bit of savings. I can afford to eat out with friends. I would recommend NDR. As a matter of fact, my parents were looking to join National Debt Relief. I was trying to convince them because I have a great experience with them.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 3, 2025

    Working with Ms. ** was a pleasure, she took her time and explain the program in detail. The process of signing up was easy to follow after Ms. ** explained how I will benefit from making the decision to join the program. Her expertise was absolutely the best! I would absolutely recommend a friend to join National Debt Relief program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 3, 2025

    Matt was knowledgeable answering every question I had. He was polite and friendly throughout the entire process. As for service I couldn't be happier. The process was straightforward and I am looking forward to getting myself back on track, and I believe that National Debt Relief is the best way for me and anyone else in a financial hardship to put their mind at ease.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2025

    Connor ** is an exceptional professional with outstanding customer service skills. From my experience, he is very friendly, approachable, and communicates clearly, ensuring that everything is understood without any confusion. Unlike others who might waste your time with unnecessary details or delays, Connor gets straight to the point while still being thorough and informative.

    One of the things I appreciate most about Connor is his patience. If something isn’t clear, he takes the time to explain it in a way that makes sense, ensuring that you fully understand before moving forward. This level of dedication shows how much he values the people he works with and genuinely wants to help. His professionalism and efficiency make every interaction smooth and productive. You never feel rushed or dismissed—instead, he makes sure your concerns are heard and addressed properly. I’m incredibly thankful for his support and the positive experience he provides.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed Feb. 3, 2025

    My experience today working with each representative for National Debt Relief was nothing less than exceptional. I look forward to being debt free with the help of the great and knowledgeable staff of National debt relief. Thank you for your # 1 rating. I would definitely recommend your services to friends, family members and coworkers that would find themselves needing financial assistance.

    Thanks for your vote!
    Verified purchase
    TechStaff

    Reviewed Feb. 3, 2025

    Charles was very professional, courteous and helpful agent. He heard my concerns and relieved me of my stress. He understood my situation and seemed very concerned. Just with helping with my account. He fully explained my contract with words that I could understand. Charles did tell me he would be available anytime I had any question or concerns.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2025

    The counselor Dabyne was very friendly and understanding. She gave me options and took her time to discuss next steps. The call was easy to make and I am excited for my next chapter of living debt-free. My husband also is a client from several years back and had a very similar experience.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 3, 2025

    Rue was very through in her explanation of how the process worked. She answered all of my questions and was supportive but not pushy in recommending the program. She was professional and friendly at all times. She made me feel confident in making my decision to use national debt. I am glad I was assigned to her.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 2, 2025

    I wanted to thank Peter ** for his time, patience and expertise as he was walking me through the program, and explaining its benefits. What stood out was his empathetic nature and the ability to vulnerably share his personal experiences to connect on a more personal level - after all we are all human beings. His professional background also played a big role in my decision making. Overall it felt safe and trustworthy to be working with him.

    Thanks for your vote!
    Verified purchase
    StaffBillingRates

    Reviewed Feb. 2, 2025

    I spoke to Tia, she really helped me understand how National Debt relief can help me, she answered all my questions! It will be such a relief to get those credit cards with 30% interest rates paid off, I think I’ll sleep better at night. Thank you for your help.

    Thanks for your vote!
    Verified purchase
    CoverageStaffBilling

    Reviewed Feb. 2, 2025

    Both employees I talked with helped me and I appreciate them both... The person who enrolled me and the one helped me fix my mistake.... I went into my account and thought I had to enter my payment ... Did not realize it was automatic. The employee was great and fixed my mistake. It is nice to know that they are available to help your customers...

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Feb. 2, 2025

    I was overwhelmed with my credit card payment so I reached out to get help. The person who walked me through the program is very helpful in explaining how it works. I am satisfied with the help I got, and a big thorn was pulled out of my throat after knowing that there is a chance for me to be freed from this debt. Thank you for helping me.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 2, 2025

    I don't think anyone that calls National Debt is excited or happy. I was very impressed with his knowledge and how he very carefully expained the what's and whys. I felt very comfortable in speaking with him. Explaining how it worked I think was fascinating. I'm very anxious to see how the program works.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 2, 2025

    My experience with the analyst went very well. I filled out the link and received a call within 10-15 minutes. He educated me on the process, the expected outcome and walked me through each step. He eased my worries and asked me questions I didn't think mattered til he explained why. Would recommend them to friends and family.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 2, 2025

    Joe ** was extremely helpful in getting the process started. I am thankful for programs like this and staff is knowledgeable so people like me can move on with life knowing that debt problems can be solved! Joe made the process a breeze and was very informative about how the system works. I look forward to becoming debt free!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2025

    My experience was a very good one. I didn’t know what to expect, but the person I worked with was very knowledgeable and informative. She answered all my question and concerns. She was able to tell me what to do or where to find answers for anything I wasn’t sure about. She made me feel like she really wanted to help me with my problem.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 1, 2025

    I spent a lot of time researching companies and this was listed very high. I was embarrassed to call but was put at ease immediately. Very helpful, friendly and answered all my questions. My doubts cleared very Quickly. Ron was awesome! He took a lot of time to explain everything to me. I feel I am finally on my way to getting out of debt, saving and preparing for retirement, Thank You Ron!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 1, 2025

    I was very hesitant until I spoke with my co worker who did it. I Kept avoiding making the call- once I did I could not have been happier! I was so pleased with how informative and helpful my agent was throughout the whole process! And it was so fast and easy! Truly could not recommend this more!!!

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Feb. 1, 2025

    Thank you National Debt Relief helped me, when I very stuck payment in my pocket, you are #1, Make a statement that you have a good faith belief that use of the material is not authorized by the copyright agent, its owner or the law. Include the following language “I have a good faith belief that the material claimed as copyright infringement is not authorized by the copyright agent, its owner or the law. I swear under penalty of perjury that the information in my notice is accurate and I am the copyright owner or I am authorized to act on the copyright owner’s behalf for matters pertaining to notification of infringement of its rights in its material.” Thank you so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2025

    National Debt Relief representative was very professional. Courteous. Answered all my questions. Very helpful getting me through the application process. I'm not very computer savvy, and my representative that was very patient with me he guided me through the application process. Very thankful for that.. Because of my experience, I would suggest this service. To anyone I would like to thank you again for helping me out getting through this process.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed Feb. 1, 2025

    I was very concerned in the beginning about this program. The people who helped us were great. They were kind and acted concerned about our issues. I felt like I was comfortable about this working out best for us, instead of a bigger loan to pay off debt. I do recommend service for any that needs it. Thanks!

    Thanks for your vote!
    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed Jan. 31, 2025

    Paul was great, stepped me thru the process and was patient with my questions. The process took a few minutes to complete and with my questions but Paul was right there patiently waiting for my questions or if I needed help with filling anything out. He was there explaining things as we went through the contract.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2025

    Great customer service, very thorough and informative throughout the process. The agent I talked with made it very easy, he was very friendly and made the whole process run smoothly. I ran into some technical issues with phone maneuvering the website since my computer had some freezing glitches, this agent was very patient and helpful throughout it all.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2025

    I was very satisfied when I called National Debt Relief to help me with my debt situation. I spoke to Tony, your staff member, who explained how your programs works very well. He directed me to the program that could help me best. I feel very confident knowing that my debt problem will be handled in a professional manner. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceOnline & AppStaffBilling

    Reviewed Jan. 31, 2025

    Madelin was so kind and probably the best CSR I have ever worked with that work with me to help me consolidated my Credit cards that relieved me of so much stress that I was under. She was so kind and understanding. I found your company on the website and so relieved. The time was worth it and I was surprised that when we got disconnected she called me back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2025

    Brandon called me a couple nights ago and helped me through the whole application and explained everything clearly. He was so patient and helpful. He was very personable and helped keep me calm. He validated my feelings of feeling anxious and explain everything so I understood and felt safe of what I was about to sign up for. I appreciate him very much!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 31, 2025

    The detailed information and explanation of the program was a refreshing experience and would gladly recommend this to a friend! From the moment I called, the customer service representative greeted me warmly and attentively listened to my issue. She didn't rush me, asking thoughtful questions to ensure I understand the program fully. To further exceed expectations, Throughout the process, they provide regular updates, keeping you informed of progress without you needing to call back. At the end of the call, they thank you for your patience, check that all your needs were met!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 31, 2025

    I spoke with Jacob ** 1/29/2025. He did an excellent job explaining everything. He was very patient and walked me through all the forms, he also had to be understanding with my two yappy dogs. I felt totally reassured. He gave me #s for Debt Relief and himself. Even though I just started I knew he had my back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2025

    My experience so far has been positive. The agents working on my situation keep me abreast of every account and where they stand. They are always courteous as well as knowledgeable. I get a email every time an account is settled so I find that it’s not hard to keep track of my progress and I know I couldn’t have done this on my own.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Jan. 30, 2025

    My representative was courteous, knowledgeable, committed, and removed my apprehension and skepticism. I am positive that my goals will be realized and even surpass. I plan to finish the program in less time than estimated therefore my cost will be less. I intend to recommend the program to those who are interested. I can inform them since it was thoroughly examined to me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 30, 2025

    The young woman Who helped me. Was extremely knowledgeable. She helped me go over every piece of the puzzle and put it together that worked for me. She was amazing. There isn't enough things I can say about her. She made me feel more comfortable with moving forward. With the situation to correct my current credit score and to help me build a better future for myself and my family and to move forward with buying a new house. She went over everything clear as day.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaffTransparency

    Reviewed Jan. 30, 2025

    The customer service rep that helped me was very detailed in explaining each step of the process... Asking questions to make sure I understood and open to being interrupted if I did need further explanation. He took me through the contract step by step. He gave clear instructions on what my responsibilities were and really appreciated all of his assistance!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 30, 2025

    The associate that helped us, Mike was extremely helpful, understanding, sympathetic, patient and totally professional in every way! He more than answered all our questions, made sure we were comfortable in what was set up for us. Totally awesome experience! We had went with another company that turned out very badly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 30, 2025

    They were very helpful and answered all my questions. They made me feel more secure and better about my situation. They are knowledgeable and kind when they are speaking to me and no talking down or making me feel bad about it. They explained everything to me so I could understand everything involved with debt relief

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 30, 2025

    Frankie ** was so helpful and walked me through the process with knowledgeable expertise when I needed some help weighing my options. I wanted to understand how the program works, what that means for my credit score, how the debt is actually cleared. Frankie let me know exactly how everything works and reassured me that if I choose this option, I'll be in a good hands.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 30, 2025

    We were nervous about calling but we had a very good experience when signing up with National Debt Relief. Our questions were answered and we now have a plan to get out of debt. We're excited to get started and so glad that we called when we did. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 30, 2025

    Vincent helped me so much and was so kind and personable! I felt super comfortable discussing what feels like embarrassing information to him! I was super skeptic on calling to start this process and didn’t think it was real but I was surprised! Cannot wait to be more relaxed monthly with more money back in my pocket! Thank you!

    Thanks for your vote!
    Verified purchase
    StaffBillingLoan Process

    Reviewed Jan. 30, 2025

    Justin is very knowledgeable about my issues with my daughter’s student loans. He made our experience very easy and we felt at home with him. He went through everything very thoroughly and eased our minds with how this would work. Justin let us know upfront what our payments would be monthly.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 30, 2025

    I have had a great experience, very helpful, quick response, very thorough, I can’t be more happier than to know things are taken care of, and can see a brighter future thanks to National Debt Relief. Each time I need help or concerns they are very helpful and informative

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2025

    My call experience was excellent. I would recommend my family and friends to National Debt Relief. They have been there for me. They guide you through the process one step at a time. They made sure that all my question were answered. They really know what they are doing. Thank you so much National Debt Relief. ❤️

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Jan. 30, 2025

    Bryce explanation of the process was exceptional. He showed Great poise and patience throughout the session. This program is definitely a blessing for those who are looking to improve their credit. Would recommend this program to anyone looking to get things back in order. I feel like this program will make life better for myself going forward.

    Thanks for your vote!
    Verified purchase
    StaffEase of Use

    Reviewed Jan. 30, 2025

    Beverly discussed clearly the process and we were able to finish the deal in a timely manner. My questions were answered satisfactorily and she made sure that I have all the tools necessary to successfully achieve my goal. NDR’s member portal is user friendly and easy to navigate. It gives confidence that you are in control and moving forward positively. It provides flexibility.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 30, 2025

    The young man SEAN, was quite professional, patient, and kind. Helped and guided me in the right direction. Took his time and walked me through my situation. SEAN Thank You Sir. I will tell friends, but I don't wish my situation on nobody. Hate to admit it, but I let an uncontrolled train run away.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 30, 2025

    From start to finish, I was reassured every step of the way. They normalized my experience without shaming and gave me hope for a brighter future. Exploring these types of options can feel daunting and overwhelming but I feel like there is a light at the end of the tunnel for the first time in a long time. I am motivated to retire debt and build a savings for a brighter future.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    I would definitely recommend to a friend or family member in need of financial assistance. I had lost my second job in October of 2023 which in turn cut my income in half. Once you get used to making a certain amount, it becomes difficult to rob Peter to pay Paul difficult. I fell behind on the debt that I had acquired and it became rather difficult to handle. The team member that had assisted me in setting up my account explained my debt in a way I could actually understand. I'm taking the leap of faith to finally becoming debt free again after struggling for the last year and a half.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    I could not have had a better experience than I had with Cristal **. She took her time and answered all my questions. I would definitely recommend NDR to a friend. I am looking forward to my experience with National Debt Relief and Cristal **. Thank you so much for the help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    I had a wonderful experience with my advisers at National Debt Relief! They cared about my individual circumstances and worked super hard to help me submit the needed documentation. I can't say enough about how positive the experience was! If you find yourself in an impossible situation, this is the way to go.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    My enrollment specialist, Lapoloean ** was extremely helpful and knowledgeable. He was very polite and patient with me. He was able to take off two accounts for me. He has the patience of a saint. There is only so much praise one can give. I highly recommend Lapoloean **, for he is caring and compassionate.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    We had been thinking about doing debt relief for a few months. Since we had never done it, we were in doubt on how it worked. The agent that we talked to explained how it worked and answered all our questions. We are vey happy with the service. We would recommend it.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 29, 2025

    I was nervous when I called about dealing with this. They made it very easy. I was able to join the plan with ease and I will be a debt free and less than 3 years. Everyone I talk to was very cooperative. I would definitely recommend them to friends and family.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 29, 2025

    My representative Cameron was perfect. He showed me step-by-step on what to do was quick and easy. Cameron was also really patient with me and answered every question that I had. I would definitely recommend friends if they are in the same problem that I have and hopefully they can get Cameron as a representative

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 29, 2025

    I am happy with my results and that I decided to go with you all and I will definitely tell my family and friends about you all. I am looking forward to a better life. Thanks to NDR and Company. I really thank Kanara for all she done for me to achieve the success of handle my debts problem for me. I can really relax and enjoy my grandkids with a little something every month now. So once again Thanks You All So Much

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 29, 2025

    I was satisfied with the representative that returned my phone call and initially enrolled me in your program; however, I have not been able to get into my online portal since that time. It says that my information has been changed and I have no idea how that could have happened considering I can't even log on.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 29, 2025

    IT WAS A VERY PLEASANT AND HELPFUL EXPERIENCE. AGENT WAS VERY FRIENDLY AND KNOWLEDGEABLE OF THE CONTENT. I would recommend this service to people who may be in a situation as mine. Thank you for the opportunity to get a second chance. It's a pleasure to live in such a great country as the USA. Thank You!

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffBilling

    Reviewed Jan. 29, 2025

    If of all the representative Skarlet was easy to understand, friendly and patient with us when we asked questions. My husband and I are very pleased with the results. We are going to be proactive to see if our insurance or doctor can help with Dennis's heart medicine. I have already changed any payment of a bill that was paid to a credit card to come out of our checking account. We made a folder and printed out all of the documents and have the phone numbers to call if we have any question. I am sure we will. :-} Thank you for your help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Jan. 29, 2025

    I had been exploring options online and remembered National Debt Relief's name from advertisements or commercials. They stood out to me because they seemed to be more well-known, which made me comfortable choosing them over other debt relief companies.

    From the very start, my experience with their customer service has been incredibly positive. They were always kind, generous, and made an effort to verify my identity before discussing any personal matters. This added a layer of security, which I appreciated immensely.

    The payment plan they offered was mind-blowing compared to what I was previously paying. The terms and monthly payments felt very manageable, and it was surprising how quickly it seemed everything would be paid off.

    Even after completing the program, National Debt Relief continued to communicate with me, sending follow-up messages. This extra effort truly made me feel like part of their family, and I really like that too.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 29, 2025

    Great experience with Shaq. Does well making the customer feel comfortable with the process of the phone call and creating the account. Very welcoming and non-judgmental. I’d recommend his expertise to anyone I know of. Also creative catch phrase. Great introduction to the customer.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 29, 2025

    She was so kind, very helpful, answered all questions, patient, very thorough, encouraging, understanding. The best customer service 10 out of 10. I would definitely recommend to a friend. It was very clear. She was very qualified, so refreshing to experience. The process was easy & I would definitely recommend to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 29, 2025

    Beverley ** was very professional, compassionate and provided me with an easy experience during a stressful time. I appreciate her dedication and knowledge. She was punctual in returning phone calls and when she made an appointment with me. She explained the program well and was patient with me. Thanks Beverley.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Jan. 29, 2025

    First of all, the gentleman that helped me was Jason **, he was fantastic. So knowledgeable, you can tell he enjoys helping others & has a lot of integrity in what he does. He was able to help me get manageable payments. I love that this company puts emphasis on supporting me whenever I need it. I'm so excited to be debt free in 48 months.

    Thanks for your vote!
    Verified purchase
    PriceStaffBilling

    Reviewed Jan. 28, 2025

    Mrs. Sam was nothing short of amazing! She made sure all of our questions were answered and that we understand everything! With the economy we live in it’s so easy to get overwhelmed with bills and it’s great that there are options to help cut down on the monthly cost of bills and pay your debt off quicker.

    Thanks for your vote!
    Verified purchase
    CoverageRefunds & PayoutsStaffLoan Process

    Reviewed Jan. 28, 2025

    I was about seven thousand dollars in debt from having to borrow money from different loan companies. Over a two years span, I lost some family members to death itself. Some of them didn't have life insurance thus no money for burials. So I borrowed money to help pay for their burials.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 28, 2025

    During my interaction with National Debt Relief, the initial process had a hiccup when I nearly lost my car due to a mismatch with one of my credit cards, which was tied to my car payments. However, their customer service was generally good, and they crafted a payment plan I was comfortable with. Despite the initial problem, they managed to resolve my financial issues, especially during a tough time in my life, impacted by COVID and housing instability. They genuinely helped when I needed it most.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingFollow-Through

    Reviewed Jan. 28, 2025

    I used National Debt Relief after a recommendation. My overall experience was positive. They effectively helped clear up my debts, and as promised, they returned any remaining funds promptly. The customer service was remarkable; everyone was friendly and readily assisted me with any questions. They also worked with me on a comfortable payment plan and consistently checked in to see if I was experiencing any hardship, offering to adjust my payment plan if necessary. There’s nothing I can think of that they could improve, as everything went smoothly.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed Jan. 28, 2025

    I turned to National Debt Relief after accumulating significant debt from my divorce. My ex-wife had substantial financial backing, so I was unable to contest the financial implications. This left me with debts that were unrealistic for me to manage alone. I chose National Debt Relief, likely because I had heard about them from commercials and their solid reputation as a reputable company with high ratings from the Better Business Bureau. While I would recommend them, I suggest considering all options because your credit can take a hit with debt reduction agencies. They helped me tremendously when I had no other solutions. I felt they were my only choice at the time, and I'd recommend them if it's a last resort. The timeline wasn't a major concern for me as I planned to resolve my finances sooner on my own terms, which I did by putting down lump sums on my owed debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    My experience so far has been excellent, waiting now for results. Customer service was key. My representative Frandy ** was precise and very informative. If all goes well, will recommend Debt relief to those I know. I saw the advertisement of tv and decided to call to see if the program would be helpful for me. So glad I did.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 28, 2025

    I recently went through a divorce and, being on social security disability, I needed help managing my financial situation. I decided to seek services from National Debt Relief, and I was amazed at how quickly they were able to help me. The program was straightforward; they assessed what I owed and set me up on a payment plan that fits within my financial means.

    The customer service was exceptional. The representatives were very knowledgeable, caring, and understanding of my circumstances. I would definitely recommend National Debt Relief to others. If you can't make a payment, just give them a call—they’ll work with you to find a solution. My experience with them has been outstanding.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 28, 2025

    I had an excellent experience with National Debt Relief. Feeling overwhelmed with debt, I chose them after seeing their TV commercial. They impressed me with their professionalism; the setup process was in-depth yet took no more than 15 minutes. My debt plan lasted three years, during which everything was taken care of smoothly.

    The service I received was exactly what I needed, and support was provided in a timely manner each quarter. After completing the program, I feel wonderful and highly recommend National Debt Relief to others.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Jan. 28, 2025

    I first came across National Debt Relief through online research, aiming to find the best reviews and ratings. Additionally, a friend recommended their services. Before making my decision, I revisited a negative experience I had with another consolidation company years ago, which made me rely heavily on recommendations this time. The signup process with National Debt Relief was straightforward. Communication was quick and responsive, and they fulfilled everything they promised. I didn't encounter any issues with payments or their service.

    Throughout the program, I interacted with multiple people from their team. While I can't single out one individual, everyone I spoke to was friendly and informative. They effectively answered all my questions, and if there was anything they needed to follow up on, they promptly got back to me via email. Tracking progress in their program was seamless due to their user-friendly website, which allowed me to manage and see the status of all my accounts. As for improvements, I'm pleased with how things went, although it’s worth noting that the process did impact my credit score. This, however, is part of the negotiation process to help pay off debt.

    The program significantly alleviated my debt burden, which was exacerbated by high-interest rates. National Debt Relief helped us manage and eventually pay off significant debts, improving our financial standing. I was satisfied enough with their service to recommend them to my parents, who were in a similar situation. National Debt Relief was a substantial help in getting our finances back on track.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Jan. 28, 2025

    I heard about National Debt Relief from a TV ad and decided to follow up with them directly without looking into other companies. The enrollment process was straightforward and simple. The program itself was impressive, and the service provided was very professional. Whenever I needed assistance, I could speak with someone without long waits, and my issues were always resolved efficiently. The staff seemed knowledgeable, which was important to me.

    Tracking my progress was easy; I could monitor my account if I wanted, but I primarily relied on occasional phone calls and bank statements to keep track of where my money was going. The negotiator I worked with was also straightforward. They presented options and allowed time for consideration before proceeding with payments.

    Customer support throughout the program was consistently professional. Whenever I called with questions, they were either answered immediately or with a brief hold while they checked for information. I never faced any unresolved issues.

    Now that I have completed the program, I have a bit more financial freedom. It's still early for me as I'm only in the second month of not having those extra payments, but it feels promising. I would definitely recommend National Debt Relief to friends or family if they needed such help, advising them to avoid excessive credit card usage if possible.

    My biggest takeaway from this experience is to steer clear of credit card debt. If you must use them, try to pay them off monthly. Overall, I had a positive experience with National Debt Relief, and I'm grateful for their assistance.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Jan. 28, 2025

    The process was easy and the employee that helped me (Drew) was very pleasant and knowledgeable. I never felt like I was being judged for needing help with financial problems. I can now rest a little easier knowing my financial goal is possible. I definitely recommend this process to anyone struggling with credit card debt.

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed Jan. 28, 2025

    I had a good experience with the setup and the agent explained everything well. The process was fairly simple. The online forms were easy to sign and I received copy of all information. It appears that your system works well. I'm looking forward to be debt free upon completion of this process. Thanks for your help.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Jan. 28, 2025

    I first heard about National Debt Relief through my aunt, who had used their services and recommended them to me. I had some debt, and their assistance was a great relief. The customer support was excellent; they were helpful, knowledgeable and guided me through the process without any issues. My credit score improved significantly as a result of their program.

    The enrollment process was smooth, and the negotiators were very informative and guided me well. They were always ready to answer my questions, showcasing their expertise. One of the biggest lessons I learned was related to managing credit cards, and I've decided not to use them anymore.

    Overall, my experience with National Debt Relief was outstanding. The program has had a positive impact on my life, and I would definitely recommend it to friends and family. The service was wonderful, and it helped improve your credit.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 28, 2025

    I chose to work with National Debt Relief after reading some positive things about them. I completed my debt relief with them, which took around four years. The enrollment process was straightforward; they explained everything clearly, added up my credit, and informed me about the payments.

    The program had a significant impact on my life, as I am now debt-free and feeling great. Tracking my progress was easy—I would just call them, and they would inform me of my standing. It was very easy to get through to a representative; they always answered promptly and were very helpful. I could also check my progress online since I had access to a profile there.

    The website was user-friendly, making interactions easy. As long as you follow their instructions, you can complete the program successfully.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Jan. 28, 2025

    I am very pleased with Deborah. She is my agent. She's smart. She's got everything on the ball. I appreciate all the different avenues you guys cover to make me safe. Thank you so much. I think it's going to be a good experience. Time will tell. I'm with another company and you guys were able to take over for me. I'm very pleased about that.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    Had the best experience with NDR and also had the best advisor, Taylor Singer. She seamlessly finished my application within 24-48 hours. Even more so, she really spoke to me as if she was a lost long friend. I really appreciated her help and the help of the NDR program. Within a week of finishing my appointment, I recommended her contact to a loved one also in need of financial help & I will continue to recommend her and this program due to my experience.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    I appreciate a kind voice whenever I talk to someone. Dezra ** was very kind, and her patience is incredible! During the process we were talking about business of course. Yet I shared some things such as how much my grandson means to me and so forth as time passed - while the system was processing my information. Dezra kept the entire process professional and even entertaining. The best customer service I have ever experienced. God's speed to you Dezra **. Obviously you care about us when we are in a time of need. Thanks.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    I am very excited that I have signed up with National Debt Relief!! My associate was very knowledgeable, professional and explained every aspect of the process thoroughly!!! He made me feel very confident that I was making the right decision! I will definitely receive them to everyone that has debt problems!!! Thank you National Debt Relief!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 28, 2025

    I was using another company until I was recommended to try NDR. I first used the chat feature and then I was connected with Yorgelis. Yorgelis was amazing to work with. She was so kind and friendly. She explained everything in detail and made sure I was aware of the process. The last company I used was very lackluster and didn't provide music information. I'd recommend NDR to anyone if they have to deal with her.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 28, 2025

    Rob was great explaining all the details of the program. He figured out what was right for me and just how long it would take to get me out of debt and work on my credit score again. I would highly recommend this program to anyone that is in the same situation as I am.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    I spoke to an agent that explained the process to me. She was adamant about my understanding of the process. She thoroughly explained how the process worked and my debt ratio and by working with closely with by the end of the process I would be debt free! I am willing to work on it with my agent’s help.

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaff

    Reviewed Jan. 28, 2025

    This was the absolute best experience possible. My agent was excellent understood and was able to make me understand everything I needed to know and more. He was very calm, very and very professional. He was patient and easy to understand. May this an absolute awesome experience. He walked with me through every section of the agreements and maybe understand everything I needed to know. I could not have asked for a better person. I’m thankful for National Debt and I’m sure with this relationship. Everything will be very successful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    Representative was very pleasant and was able to understand the situation I was in. I asked several questions and she was patient, kind and very helpful. Hopefully this will be the beginning to the road of recovery. I want to remain optimistic but I would like to continue to see how NDR assist with helping clear my dept.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Jan. 28, 2025

    My Debt Specialist, Julian ** was professional, knowledgeable, patient, kind, and personable. I couldn’t be more pleased! Mr. ** is a monumental asset for NDR.
    I’ve spoken with other debt consolidation companies and after speaking for customer service for 15 minutes, I immediately decided they were not the right fit for me. Julian was the exception to the rule! After I signed my contract, I felt like a huge burden lifted off my shoulders and my financial future looked so much

    brighter! If you’re looking for the best, I highly recommend NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    The TurboDebt person, Jerry, was great helping me set up assistance from you. I look forward to working to get a better handle on my finances and you are helping me do so. I have a plan but I understand you and Jerry, are there to answer questions and offer savings advice.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    Carly is very informative about the product. Explain very well all my questions. She explain the step by step process on how to get out of my debt sooner and less amount on what I owe. Also, let me know if I need some legal advise she recommended the legal expert that you provided.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 28, 2025

    The customer service that I received from Oscar was outstanding! He was polite. He was very thorough in explaining the whole process and in answering all of my questions. He was also very polite. Great customer service skills.!! He is an asset to your company and I would recommend him to all of my friends!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    Mr. Chris ** handled my situation with a professional and caring manner. He answered all my questions and was very friendly. Very knowledgeable for the job he does. With the help I’m receiving and guidance I’ll be a better consumer and better in saving money, thank you’ll. Regards Alfredo ** Jr.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2025

    Imani **’s was very professional and treated me very respectfully. I didn’t feel judged or harassed. She was very patient and kind when I asked questions and would recommend if you are in a debt situation. Imani explained everything in detail and went over everything a few times so she knew I understood the process.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Jan. 28, 2025

    Had a very helpful and great experience. Everything was very clear and very well explained with a very professional agent. They worked with me giving me the best options for a payment plan explaining how the process works, guiding me through filling out all the documents, explaining what will happen after and letting me know they can help you anytime and are available to give advice if I need it. Thank you!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 27, 2025

    Michael was patient, understanding, and nonjudgmental. He answered all my questions and explained everything to me. He took a huge weight off my shoulders and provided words of encouragement that let me know that I wasn’t alone through this stressful economic time. I recommend this service to anyone looking to get out of debt without having to file bankruptcy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 27, 2025

    Alex was amazing while guiding me through the debt process. He not only walked me through it step by step, but Alex took the extra steps to show me this isn't something to be embarrassed by, but it's just a life situation that sometimes occurs. He's an amazing guy, that made me feel better about a situation that was out of my control.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 27, 2025

    Nina ** was an excellent representative. She was very thorough, patient, helpful, pleasant (and she just got in). She desires a bonus. I would definitely recommend this company to friends and family in need. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 27, 2025

    Very pleasant, very kind and understanding and very helpful. I’m looking forward to working with you. It’ll be such a relief and a weight off my shoulders.. I’m pleased and I’m looking forward to getting out of Debt. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 27, 2025

    Having used this program in the past, I can say it is truly exceptional! I was very grateful! They helped with eliminating my debt and with the court situation that came up with one of my cards. The customer service was amazing and everyone was helpful and understanding. And when everything was completed, my score shot way up. I've recommended this program to several people and will continue to do so!

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Jan. 27, 2025

    The agent John that talked with me made me feel very comfortable. At first I was very skeptic of the whole process because the amount of information that is needed upfront. But he assured me that Freedom would be able to help, and it would be very affordable for me while saving me lots of money in unnecessary interest fees. After he explained the program and what I needed to do I felt a huge relief. I'm actually looking forward to start my plan so I can regain control of my credit. Thank You John!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 26, 2025

    As stressed as anyone would be I feel I got the best help I could. I wasn't rushed. Everything was explained in detail. Was worked with for almost 4 hrs and can say most of that was more therapeutic and could of been done faster without the compassion. Not that anyone wants to be in the situation. I appreciate the care that was shown.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 26, 2025

    I got a letter in the mail. Called the number and Tom ** assisted me. Tom helped me to understand how NDR can help me have financial freedom. And with his experience I was able to make my decisions to have NDR help me to reach my goals. Thank you Tom and NDR for what you do.

    V/r

    James

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 26, 2025

    My representative was outstanding in every way. She took the necessary time to answer all of my questions making sure I understood the entire process.. Even though my process went past closing time I never felt rushed. I would highly recommend to anyone looking for relief. World class customer service.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaffBilling

    Reviewed Jan. 26, 2025

    Zay **, My Representative, Was Very Thorough And Helpful. The Enrollment Took Quite A Long Time, But He Helped Tremendously, He was Polite And Patient. I Truly Feel A Sense Of Relief In Consolidating My Credit Card Debt. I Reached Out To National Debt Relief From A TV Commercial. I Appreciate Nation Debt Relief Help In Resolving My Credit Card Debt. This Concludes My Summary And Review Regarding My Enrollment Experience. Thank You Very Much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingBilling

    Reviewed Jan. 26, 2025

    I felt uncomfortable giving my information to a stranger. There’s so many scams out there. Richard made me feel comfortable enough to enroll in their debt relief program. I’m glad I did, my goals are to pay off my credit cards. I also like that I can call or text Richard with questions. I really like that I don’t have to deal with the credit card companies, just give them a number to call.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 26, 2025

    My Debt Specialist (Roman Q.) was very knowledgeable and professional! At first, I was apprehensive about entering the program. However, my fears and concerns were put to rest by Mr. Q's professionalism. My biggest fear(s) was being entrapped in a "money-making" scam. (Especially when it comes to my social security number and banking information.) I'm looking forward to eliminating my debts. Thank you NDR and Roman Q!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 26, 2025

    I was so nervous for this process. It is such a stressful situation to navigate through, and a hard one to face. My experience was such a relief. All my worrisome questions were answered. I had such a clear vision of a financial plan when I finished that I was excited for the future. I was so thankful for NDR’s help.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 25, 2025

    The experience was great. I was so worried about my situation and my mind was put at ease. I started the conversation scared, stressed,and worried. I ended the conversation Happy, thankful, and excited about my future. I am very pleased with my outcome and can't wait to become financially able to save money for the future.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 25, 2025

    Samantha was very helpful and was very patient as I called late Friday night. We were on the phone for an hour and a half and she empathized with my situation and made sure to keep me aware when there were hold times as my claim was being approved. Highly recommended!

    Thanks for your vote!
    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed Jan. 25, 2025

    Shirleen was very helpful and kind on the phone. I feel confident that we are in good hands with NDR and it will be very helpful as we are seniors, to be able to breathe instead of constantly fretting about bills. My husband is working after retirement to help pay for living expenses because of the ridiculous interest rates on credit cards. We can't get them paid off because the amount of interest takes most of the payment.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Jan. 25, 2025

    I want to express my sincere gratitude, thanks and appreciation that when I called National Debt Relief that Kristen ** answered the phone call. She was very professional, efficient, friendly, great communicator, and patient to explain the program, and more importantly allow me to ask as many questions as I had, and she took the time to answer every one of them!! If Kristen is an example of the employees that work for National Debt Relief, then I am glad to be working with your organization, and I can see why your organization is rated as high as it is. Thank you, and I am looking forward to working with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 25, 2025

    My experience was a very good one. Brian helped me every step of the way. He explained everything In detail. Enjoyed working with him. He was very knowledgeable so I felt comfortable and answered all my questions and stayed calm when I know I repeated myself. I would recommend your company to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingBilling

    Reviewed Jan. 25, 2025

    Like the TV commercial...I was drowning in debt! Since the Covid pandemic, the sudden death of my Mother in August and my hours being cut at work, put me in a very precarious position with too many credit cards, most of them at their limit. I called National Debt Relief and am now enrolled in the program. I can finally see light at the end of my dark tunnel and will be able to survive the debt trap!

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Jan. 25, 2025

    Went over options, terms available, maximum payment amount, years set to run, deferred payment of fees. Not sure about what happens if my rent takes a huge jump next year. Is my landlord free to greatly increase my rent next July? What if it cut the funds available to pay the amount required? If my rent exceeds my SS payment would I have to find more money from another source or would we have to adjust the term to pay off on schedule?

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 25, 2025

    Alexis was amazing. She made the process very easy and was clear on how the program worked. Her professionalism was above and beyond. The whole time I felt comfortable and at ease. It took very little time and I feel confident that my debt will be paid off in a timely manner.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 25, 2025

    Friendly, efficient and easy process. I felt good throughout the whole process. I feel confident I can get back on track and stay on track. Thank you and I really appreciate your time and dedication to helping people like me. I really can't say thanks enough. So I hope this makes it to y'all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 25, 2025

    I had a pleasant experience with NDR. The representative I dealt with was very understanding of my problem and went through all steps to help me get out of debt. He was courteous and friendly. I was at a loss not knowing how to pay down the debt but feel relieved after talking to NDR. Thank you for your assistance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 25, 2025

    Thank you William for all your help. Thank you for your understanding and patience. I appreciated all the help you offered. You made sure that I understood before concluding. You were very professional and courtesy and showed compassion towards my needs. Again, thank you for your support and understanding. Ms. **

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 25, 2025

    Mr. ** helped me to see that there’s light at the end of my tunnel. I so very much appreciate him and making this process simple for me. When I called, I really had no faith but he was easy to talk to and it was like I was talking to a friend!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2025

    I was very pleased with the service. Kind, compassionate, thorough, patient, and inclusive. Karl explained everything in detail, answered all of my questions and worked around my schedule to get me enrolled. I talked with several companies before deciding on National Debt Relief. NDR was and easy decision because of their attention to the client. I highly recommend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 24, 2025

    I was nervous and some what skeptical about a debt relief program. My advisor was excellent. He talked me through the process and left me feeling confident that I was making the right choice with National Debt Relief. I feel confident and really relieved that I will soon regain my financial freedom.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 24, 2025

    Shoutout to Samantha ** for providing an excellent service! She was very kind and courteous. She was able to answer all my questions and made the process go as smooth as possible. She stayed in communication with me and provided updates during wait times. I really appreciated her effort. Overall, I couldn’t have asked for a better service. A++ for Samantha!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 24, 2025

    Jennifer ** made me feel very comfortable and at ease with this difficult decision. She explained the entire process and let me know what to expect. She answered all of my questions and addressed my all of concerns. She was very courteous, knowledgeable, and professional. I would highly recommend her and this company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 24, 2025

    I like to express my heartfelt gratitude for all the support and assistance you provided during my consolidation process. Thank you for your patience and for believing in me. I truly appreciate the time and effort you dedicated to helping me succeed. Your support, guidance and encouragement made a significant difference in my journey. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 24, 2025

    I had the pleasure of working with James yesterday and he was incredibly helpful reviewing all options available to ensure we navigated based off my individual needs. The process was very efficient & has reduced a large amount of stress! Highly recommend for anyone who has fallen on hard times due to medical/personal reasons. 10/10.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 24, 2025

    I am very much happy with the results of my research on this subject, because the results were so good and the information was really helpful to me. Customer satisfaction was great and the company is really good. For sure I will definitely recommend this company to everyone who has experience financial issues. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 24, 2025

    Being in debt is scary and feeling like there is no way out is even worse. The Enrollment Officer Jay ** was kind and answered all my questions. She took her time and we had multiple phone conversations but I enrolled with National Debt Relief. If you're in debt National Debt Relief can help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 24, 2025

    My experience had been great and I am very satisfied with the program. They informed me of everything that was happening with the program as it happened and asked for my approval. They answered all my questions or got me an answer. They offered many options to help me satisfy my debt.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed Jan. 24, 2025

    How do you make decision to get a hold of life without help? When I watch the TV with others talking about their success. Then I read the history of your company. Great reviews. And I was really impressed with the professional staff handling my case. My loan advisor was very empathetic, patient, knowledgeable, and understanding toward my hardship situation. I'm very grateful for deciding to select National Debt Relief. Thank you very much for all your hard work.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2025

    We are happy with the help and it gives us hope in our future to be debt free and be relieved! I think NDR are promising in accomplishing that! I hope people in same place like me can consider NDR. I am impressed in how fast I got approved! It was easy and fast!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Jan. 23, 2025

    Although several phone hours, David remained helpful, patient, accommodating and so caring. Certainly an asset to National Debt Relief. I had many questions that overall were answered clearly. The fee interest rate of 25% is concerning to me retrospectively. So a small deterrent of the initial relief feel for aiding in debt relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2025

    My customer service experience has been the best. They have answered all questions and any issues that I have had since I entered into the Debt relief program. I have received several emails with your contact information for other customers service representatives in the event that I should have any questions or issues. I made the promise to myself that 2025 was going to my best year yet and getting my debt under control is my number one goal. I know that National Debt Relief will be with me till the end of my debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 23, 2025

    Rick ** was excellent in pacing me through the process, patient with my many questions and concerns, and an excellent corporate representative for you. Thus far I am very pleased but I'm really at the beginning of it all and am anxious to see the whole thing come to fruition.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 23, 2025

    The agent I spoke to never rushed me, even though I was lacking some information and took a while finding it all. He was patient, clear, and optimistic. I felt very confident moving forward with this program, after being still unsure going in. He did such an amazing job, thank you for helping me through the process!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 23, 2025

    Angelo was amazing to work with and helped explain everything to me so I understood it all. He didn’t sugar coat anything and walked through everything step by step! I would definitely recommend to a friend who might also have debt struggles. I appreciate the time and effort Angelo put into my account. Angelo truly cares about his clients and responds to questions very quickly!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2025

    David S. really took the time to listen to me and give me a realistic timeline. He thoroughly explained everything to me. Answered all of my questions, and even related to me with certain things. I appreciate the customer service and I feel at ease knowing this is going to help me make better financial decisions.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 23, 2025

    My NDR rep Dominique was fantastic and I am so happy for her and I. She is super great and is scheduled to check in on me and with me Tuesday. GO sign up with NDR team and fight like never seen before, like never seen before for YOUR FINANCIAL RIGHTS to be debt FREE - In 36 MONTHS. GO GO GO!!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 23, 2025

    I have everyone to be kind and courteous including the person I talked to on 1/22/25. They all answered my questions to their fullest extent. I am very pleased on how I was managed and told everything that would happen and in the future. Thank you for your patience in guiding me through the process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2025

    Great service, very helpful and pleasant. She gave me great advice! I was able to understand everything she explained to me and my husband. I would recommend this service to my family and friends! I hope to receive enough advice so I can purchase a home. That we can call our own.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    It was only my first encounter and Amy, I think, was very easy to follow and at 73 it was very much appreciated and her professionalism as well as kindness with dealing with an older guy was much appreciated.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2025

    The entire procedure was very professional and informative. My wife and I were very impressed with the professionalism and help we recieved from Darnel ** the National Debt Relief representative. Darnel was very helpful in answering our questions and concerns. We are very glad we called National Debt Relief and found an answer to our financial issues.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    I was treated with respect. Step by step Jeneita had empathy and compassion. Explained everything. As I tried to write everything down. I am very scared. With the problems I have. I am ashamed that I reached out for help. I believe in working for what I earn. I was bullied at work. Apparently a whistleblower. I lost my Mum. Who I didn’t get to say goodbye to. My daughter was impacted by the hurricane in North Carolina. In Asheville. Out of work. For 8 weeks. Zero money coming in. Couldn’t get unemployment. Because I had a part time job.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 22, 2025

    Brian ** did an excellent job explaining my options and working with me when adding my loans. Very diligent. He would call and schedule times for those calls that best fit my schedule. He remained patient with me as we worked through the process. I was really impressed with customer service and will recommend NDR to family and friends moving forward.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    Man David ** knocked it out the park! I was on the fence on whether to do it or not but he explained the process and really did a good job!! So thank you David for your help! All I can say is just do it! And holla at David **!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    Answered every question seamlessly and program enrollment was geared towards my specific needs and goals. As a way to start the new year, becoming debt free is something I’m willing to commit to. My debt specialist was impressionable and understanding to my struggles and my journey to becoming debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 22, 2025

    I went back and forth looking at my options for help with debts. I have always paid on time every month, as anyone could see from my credit report. I live on a fixed income, and had a heart attack in January, 2025. I have lots of stress. I wasn’t having enough money after paying bills to purchase my medicine. It broke my heart to call NDR. I cried thru the process. But, I was out of options. Lawanda out of Alpharetta was very kind and reassured me every step of the way. I truly appreciate her kindness. I am hanging on her words to just trust the process. She was able to provide a plan that helps me to have money for my medicine. I am waiting to see what transpires in the future. Calling them was very sad but some of my stress was relieved too. Thank you LaWanda!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2025

    Oz gave excellent customer skills! He was very helpful and patient with me when I asked a bunch of questions. There was a few times where I was busy & he didn’t mind calling me back. I really appreciated that! I’m glad he was the one to help explain everything to me. I would recommend him to my friends & family.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 22, 2025

    Best experience ever. They treat you like royalty. I was working with another Debt company and I was always worried. No stress, pretty upfront questions. I recommend this place to anyone with Debt problems.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    I just wanted to say Jennifer ** was the person who helped me. I really appreciated her, she was wonderful and helped me throughout the process. Everything was really good, I was happy with what you guys can do for me! I would definitely recommend National Debt Relief to others. Like I said, Jennifer was so helpful and stayed with me and walked me through the process of applying and was answering all my questions as we went along.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 22, 2025

    The debt relief specialist Joe did a great job helping us to understand our options and how National Debt Relief is able to help us with our financial situation. He was also kind and he worked late to help us finish the application some it was going to be hard for us to be able to continue another day.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    The team member was very pleasant and affable. She was highly knowledgeable and worked things out with me in a understandable manner. My time with National Debt Relief has been an answered prayer, and I would highly recommend to anyone who requires this type of help to seek them out and end their sleepless nights and shed their worries.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    Mr. ** was kind and patient with me during our lengthy conversation while he was assisting me in setting up the account with National Debt Relief. He was encouraging and made me feel at ease about discussing my issues with him. I look forward to continuing to work with him as I go forward with obtaining my debt relief goals.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    It was explained to us every step of the way and in a way to understand it.. It is something we desperately need and we are so happy National Debt Relief is going to help us. We are looking forward to the future and not so stressed out now. Thanks to Kyle our rep for having the patience with us. A job well done.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 22, 2025

    It was a Great experience. I was nervous, but she was very nice and went through everything to where I could understand the program. I would recommend National Debt Relief to anyone that needs information and/or help to become debt free. Thank you again for helping me on my journey to becoming debt free. I feel I have made a good decision choosing NDR.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 21, 2025

    When I called NDR my stress level was through the roof and I saw no end in sight. George walked me through the process and I could feel my stress coming down and relief settling in. I compared the feeling to being the same after my surgery knowing I could breathe freely again. He was so easy and non judgemental about my situation, we chatted and laughed. It was that easy and comfortable. It was the best decision I have made in a long time.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed Jan. 21, 2025

    I kept getting denied for a loan due to the amount of credit I accumulated, the age, I figured I’d have to start small instead of borrowing what I needed all at once. That’s when I was introduced to National Debt Relief, he walked me through every little detail and answered all my questions. He constantly asked if I understood just how much money I was losing and how this would help, I truly felt he genuinely cared about my situation. Much love.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 21, 2025

    My experience was great. I was explained exactly how the program works. Matt ** answered all my questions. Matt did an outstanding job. Any questions I asked Matt knew exactly what I was asking and explained. I was a little nervous about doing a program like this, but again after speaking with Matt and my questioned answered I was less anxious.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 21, 2025

    Rachel made the whole process easy to understand and to get through. She was easy to talk to and made the whole process a breeze, couldn't have done it without her. Now I am way less stressed and have the confidence knowing I will be debt free. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 21, 2025

    The nice gentleman name Enmanuel very patient, polite, and nice. He answered all my questions made sure I understood everything before submitted the application. He is the best. Looking forward to this debt relief journey. National Debt Relief is real. I gave it a shot when I kept seeing the tv commercial. They mean business and was on it. Called 2 mins after doing an application online. Definitely a 5 star.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Jan. 21, 2025

    Tom was amazing. He helped me with the questions and all the details. He was very patient and walked us through all the steps clearly. The enrollment went smoothly and we completely realized how things have changed or can change to be able to make a decision for the monthly or biweekly payments.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 21, 2025

    If you are drowning in debt and in need of help NDR is the best program available. Before calling NDR I spoke with a different National Debt Relief company. They assured me that they would help me but that they would have to call me back. The young lady gave me her name, business phone number, and her email address. After several days of not hearing from her, I tried to contact her by phone and email. I never received a response. Discouraged I called NDR. NDR immediately went to work. They said that they could help. Immediately they explained every part of the program and what they would do for me. From day one they accepted me and treated me like I was family. They treated me and have always treated me with compassion and respect.

    They gave me hope when I had none. Everything they ever said they would do they have done. All of their people are amazing and the best. Because of NDR, I am now back on the road to financial freedom and stability. NDR I cannot express my gratitude enough for what you have done and continue to do for me and my family. If you feel that you need help with your debt. If you think there’s no way out of your mess call NDR. You will never regret it. Go with NDR. You’ll be glad you did.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES