Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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Reviewed March 10, 2024
They help me get my credit cards debt under control. I am on target to be debt free by the end of this year 2024. They help me with a plan I could afford. The people I talk to were very helpful and friendly. I could not got this far if it was not for their help.
Hi Carolyn, we hope to help you achieve your goal! Keep p the great work and thank you for choosing us!
Reviewed March 10, 2024
My only complaint is two $9.95 charges on March 7th. Why Two??? There is no explanation available. I watch my deposit dwindle before any bill is paid. I am looking for clear cut understanding of where my money is going. Fees are part of the process but $30. Worth of fees before anything is paid. Sad.
Hi Julie, we are concerned to hear that you feel uncomfortable with the distribution of your funds. We pride ourselves in being transparent. An account specialist will be reaching out to address your questions.
Reviewed March 9, 2024
When I first connected with Freedom Debt Relief, I felt that good things would come my way. Given my mental health issues in dealing with strong stress, I certainly appreciate FDR's agents standing by me while I try to get things done so they can do their job, and giving me the confidence that as we work together, what I need will happen!
Hi David, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed March 9, 2024
All of my experiences with FDR have been terrific, professional and easy. I have needed to change my withdrawal date and it was done easily. They got me a law firm at no extra charge when I received a summons and it was all at no extra cost and taken care of quickly.
Hi David, it is great to hear that we have been able to assist you with your requests and challenges! Thank you for choosing us!
Reviewed March 9, 2024
Everything was explained fully when I signed up. When I had a few questions. Customer service was so helpful and explained everything with a smile in her voice. Very helpful with uploading letters and making notes about the letters. Was pleasant. Did not get upset at how long she was on the phone with me.
Jackie, we are glad to hear that you had such a positive experience with our customer service! We cannot wait to share this with our team!
Reviewed March 9, 2024
Yes I love it. They got my Chase card half way paid off. They was great. They show me when I paid every month and when it will be paid off. I have one more to pay off. Hope they can get it down a little more than half. That would be great. Thank you so much.
Hi Debra, we are thrilled to hear that you're happy with our service and that your Chase card is almost halfway paid off! It's great to see that you are keeping track of your payments and the timeline for paying off your debts. We are rooting for you to get that last one paid off too! Keep up the good work, and let us know if there's anything else we can do to support you.
Reviewed March 9, 2024
I'm grateful for this program that is helping me get out of debt. Interest rates kept going up and up, and as I cut way back on using some cards and other cards not at all, the interest rates were higher than purchases. FDR is helping me win in a no-win situation.
Hi Karen, we are happy to hear that you feel comfortable with the plan we have set for you. Thank you for choosing us!
Reviewed March 9, 2024
We had a very positive experience with Freedom Financial. This company kept us informed about progress and when the they needed more information when it was needed. Pleasant and knowledgeable staff during the progress of debt reduction. They tied the last small amount into loan that is going to be easy to pay off.
Hi Linda, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 9, 2024
I have been very pleased so far with this company. No problems. I am trying to add a little extra money to graduate earlier. So far I am doing ok. All is good I hope. Let me ask how am I doing? Very good company so far. I have learned my lesson about debt.
Hi Denise, we are happy to hear that you have taken the initiative to complete your program faster! We are very proud to see our progress and hard work! We would be happy to discuss your progress with you in private, an account specialist will be reaching out to you soon!
Reviewed March 9, 2024
Hope my bills will be settle and get out of debt. I got sick and have been behind. I need to be debt free. I hope this will help me and I tell someone else about the program. Learn how to handle my finance. Help my family and let them know about your program.
Hi Debra, we are happy to be able to provide you with the guidance you needed! We hope you are able to focus on your health now that you have take the steps to becoming debt-free!
Reviewed March 9, 2024
Freedom Debt Relief is accurately named. It has freed me from stress and knowing that with regular payments, they are doing the difficult work of dealing with creditors on my behalf. Their fees are fair, the settlements have been significant. I would recommend them to anyone who has gotten themselves in a financial situation that has put them in over their head. Thank you, Freedom Debt Relief, for allowing me to once again, sleep at night.
Hi Jill, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. Your progress has been great, we cannot wait to see you get to the finish line!
Reviewed March 9, 2024
I was very pleased from the beginning to the end. I'm very happy and I would suggest it to anyone and I have told a lot of friends about it and they questioned you know about you lose all your cards and whatever but once you explain it to them it definitely makes great sense so it's not much else I can say about it just that I think it's a great program.
Hi Billie, we are happy to hear that we have been able to provide you with a solution that works for you! Thank you for sticking to your plan!
Reviewed March 9, 2024
I am so thankful that I made the first call to Freedom Debt Relief. It has truly brought me relief. The payments truly helped me in paying off my debt. I am so thankful to Freedom Debt Relief and those who who represent them and who have worked with me. The staff at Freedom Debt Relief has been very clear and explaining to me the policy and procedures of Freedom Debt Relief. Thank you.
Hi Susan, thank you for choosing our team to guide you through this journey. We hope to continue to meet your needs and expectations.
Reviewed March 9, 2024
I would definitely recommend FDR. Initially I was skeptical of the results and thus far they have surpassed my expectations. They are prompt with status and the resolutions of the debt submitted. Very pleased thus far. I would recommend them to anyone going through a hard time and needs assistance to make their situation better.
It is rewarding to hear such great feedback about our team, Virginia. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed March 8, 2024
I would recommend Freedom Debt Relief to all of my friends and family who are in debt. You have been terrific. I would never want to go with any other debt relief company. Your associates that work for you are extremely pleasant, kind, caring and courteous. Thank you for everything that you do..
Aurora
Aurora, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed March 8, 2024
Freedom Debt Relief is always in contact with me. I'm informed on payments for authorization and kept up to date. Whenever I have any questions there's always someone to help. Excellent customer service. I have dealt with other companies, but they failed to perform as well as Freedom Debt Relief.
Hi Patricia, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!
Reviewed March 8, 2024
I thought you would have at least contact my creditors by now so they had some idea of what was taking place. I am getting several call per day and they have no idea and are trying to get payment from me. I was just in the hospital again and they took my phone away due to call and it increasingly my blood pressure. For the amount of fees you are charging I think you need to contact my creditors and explain you have taken over. I will not be recommending you to anyone else.
Hi Kathleen, we completely understand and we are sorry to hear that these calls have affected your health. We know how overwhelming those phone calls can be but want to reassure you that for most clients, the creditor calls start to lessen as we start to get accounts into settlements. Usually around the 6 month mark is where clients really start to see progress.
An account specialist will be reaching out to address your concerns.
Reviewed March 8, 2024
It's been good with FDR so far. I like it. I pay a fixed amount monthly which they have in my dedicated account then they pay my creditors. It's much lower. They call me if they have concerns or questions. They email me too. When I started with them, my settlement was in a fast pace maybe because I was with another company before that so my debt had already matured. When I transferred to FDR, it was easier for them to have the settlements already.
Hi Mari, thank you so much for sharing your experience with us! We're thrilled to hear that you're satisfied with our services and that we've been able to provide you with a smoother debt settlement process. Your feedback is invaluable to us, and we're committed to continuing to provide you with the support and service you deserve.
Reviewed March 7, 2024
So far it’s going good. I was so stressed about the payments. Going through a lot right now. Glad there is help out there. Being single and doing everything on your own is hard but there is light at the end of the tunnel, so grateful FDR is a choice and a chance for better times.
Hi Lisa, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed March 7, 2024
Happy with the work they have done! I would like to get my payments lowered as soon as possible. No further comments at this time. Looking forward to getting my debts settled through accelerated loan company. I would definitely recommend them to friends if needed. They were a big help to me in my time of need and happy to have found them.
Anthony **
Hi Anthony, thank you for recommending us to your friends and family. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future.
Reviewed March 7, 2024
I am very pleased with the experience with FDR and so glad I did not choose BK. After the initial month, I reassessed my budget and increased my bi-weekly payments to speed up the process. After 2 months, I assessed again and increased the amount to complete the program faster. Not even a year in and I have paid off 1 account and have 5 others in structured settlement status.
Hi Crystal, amazing progress! Thank you for trusting the process and our guidance! We look forward to your graduation in the future!
Reviewed March 7, 2024
I feel that this program is reliable and will help people resolve their debt. I am in the beginning stages of having my debt resolved and am very happy and excited to be working with Freedom Debt Relief. The employees are so friendly and help you with every step of the way. The employees are also very knowledgeable about their jobs and what I need to know.
Hello Ann, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed March 7, 2024
FDR has put my mind at ease with my debt. I see it already get smaller. This program really helps! Highly recommend! Great customer service! Kind, non judgmental agents! The process was simple, easy and completed in just moments. They put you at ease about being in contact with companies and negotiate effectively; which works for your benefit. I had been through this process years ago with company and they are the best at what they do. If you find yourself in need of this type of program, Freedom Debt Relief is the best program out there.
Thank you for sharing your experience with us, Pamela. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 7, 2024
I'm happy that I chose Freedom, they were very good to help put my mind at ease. They understood what I was going through in my life when I told them that I lost income. They were nice on the phone also. She was so very helpful and would refer anyone to them.
Hi Lisa, we are happy to be able to provide you with peace of mind. We understand how difficult times are and we want to be here to support you every step of the way! Thank you for choosing our team!
Reviewed March 7, 2024
Since I started this program, the service has been excellent. Every person I’ve talked to they have given me all the information I needed, and they’re all supportive in helping me as I go through this scary moments!! I am very grateful that I joined the program and the customer service is excellent.
Hi Flora, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed March 7, 2024
When I called and talked to them, they were very kind, courteous and knowledgeable. It seemed like they laid out a plan that made a lot of sense. I've been able to change my monthly payment at different times because of financial problems and they've been very helpful. Their site is also very friendly and easy to help with and get things done. I called the dashboard number and would speak with someone about the situation and they'd help me work it out. Joining their program cut down on what I owed tremendously. I've had a couple of companies that held off and wouldn't make a settlement. But one finally did and there's one more that they're still demanding full payment. FDR works hard at getting settlements set up and works with me to get a payment I can handle monthly.
Hi Nancy, thank you so much for taking the time to review your experience! We are so happy to hear that you feel supported - that is always our goal!
Reviewed March 6, 2024
It's been a very good experience with Freedom. We did all my work over the phone and I only had to call their rep a couple of times to ask him if everything’s going okay. Also, the monthly payment was very affordable and they did everything they were supposed to do. I never got one call from a creditor in 64 months. I got one more payment and then a half a payment and I'll be done with them.
Hi Michael, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed March 6, 2024
Freedom helped me resolve four accounts in a short amount of time. I'm very pleased so far. I have a couple more accounts to get resolved. Then my credit will increase. I'm so happy for their help. It was very easy to apply for help. I was guided in every step.
Hi Donna, we are happy to hear about your smooth onboarding process! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 6, 2024
Freendom Debt Relief's customer service is consistently wonderful, thorough, and transparent. They share lots of information to set you up for success, and their website is easy-to-use with tons of helpful information there as well. I feel reassured and informed every time I've call or chat with a FDR customer service rep! My only criticism is that I feel it should have been made more clear to me that I needed to switch bank accounts if I had any debt with a bank I previously used. Maybe that should be obvious, but it just didn't cross my mind. Overall though, I've had a great experience with FDR.
Hi Melissa, thank you for your feedback. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 6, 2024
I would definitely recommend a friend to do this program. This program is helping so much. I am so grateful for all the help they continue to give me. I don’t know what I would have done if I didn’t ever hear anything about this company. Actually I didn’t hear anything. I read about them.
Hi Jeannette, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed March 6, 2024
When I enrolled in the program I didn't know the settlement amounts to clients would be half of what you owe. I thought I would be finished in 4 years instead of 6 years maybe. At this point I'm not satisfied with the program not what was explained about the program.
Hi Roy, we are sorry to hear you are unsatisfied with your program. We would be happy to look over your account and discuss your progress with you, please be on the look out for communications from our team.
Reviewed March 6, 2024
Yes I would absolutely recommend FDR to a friend because you reduced my debt to approximately half and when I took out an ACHIEVE loan you quickly resolved almost all of my debt and let me know you are working on the remaining few creditors. It was easy to authorize a settlement when they were ready to settle with FDR and when I had questions customer service department was very helpful. When I had questions about the ACHIEVE loan they would very fast and very helpful explaining how it works.
Hi Martin, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed March 6, 2024
I was at the point I don't know what to do until I called Freedom Debt Relief and now I am so happy of what they are doing in helping me get out of debt. I appreciate them. And I will refer people to them to help them get out of debt. They keep you informed of how your progress is doing and that's what I appreciate about you. Thank you from Pearl **.
Hi Pearl, we are happy to hear that we have been able to provide you with a light at the end of the tunnel, to help you with your debt. We appreciate your recommendations and referrals, best of luck in your journey!
Reviewed March 6, 2024
Put in for initial debt and now most of original debt is not listed. Now when I add what was originally there is now being added and my payments are now larger. Why would this not be monitored and managed properly? There needs to be more upfront honest.
Hi Scott, upon enrollment we add any accounts that you want us to take care of, from your credit report, which is how we determine your monthly deposit, from the enrolled debt. We are sorry to hear an account was missed, due to the increase in debt, changes must be made to your deposit to cater to the new debt in the estimated time frame we provided for your program, an account specialist will be reaching out to address your concerns.
Reviewed March 6, 2024
My experience with FDR has been great. They bent over backward for me, to help me out and I really appreciate it. I had a few problems that were interfering with the amount that I had to pay that was due and they let me change it till I got my finances back right again. I had to move a couple of times and put some payments behind and they did that for me. They didn't say, "If you can't pay, you lose your place and we can't help you." They were very lenient with me.
Wow! Reading your review totally made our day, Roy! Thank you so much for taking the time to share your experience and for trusting us to support you! Keep up the great work!
Reviewed March 5, 2024
Everyone I have dealt with have been so wonderful. So easy to work with. In this journey to eliminate debt, Freedom Debt Relief is the perfect choice and partner to work with. Agents are easily reachable and take the time to answer questions. This process has been easy and seamless.
Thank you so much for this wonderful review, Jennifer, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 5, 2024
I want to thank everyone that has been on our team. You are true ambassadors of the company. We were informed and allowed to make an informed choice that would expedite our financial plan. We are truly grateful for your service and nonjudgmental communication that put us at ease.
Hi Larry, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 5, 2024
I am happy with Freedom Debt Relief for helping me to negotiate paying all of my credit cards. I just don’t like all the fees that come with it. That’s going to take me longer to pay down my debt. I’ll just be glad when all my debts are paid.
Hi Maureen, we understand that the fees are not the most appealing part of your program, but our fees guarantee a secured settlement and service. Meaning we take care of making sure payments are sent on time, we make do our part to ensure you receive the best savings, and we negotiate as many accounts as we can with the preset budget we established during enrollment, and if a settlement is voided by your creditor we will renegotiate you account at no additional cost.
The good news is because your settlement fees are determined by a set percentage, they are already included as part of your estimated program cost, so it doesn't take longer the fees are paid along with the rest of your debt!
Reviewed March 5, 2024
We finally made the decision to do something about our debts. After talking to a friend who had also used FDR, we decided to do this. It is early in our plan, but we are very satisfied with the service we have received. Everyone has been so polite and helpful.
Hi Gail, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed March 5, 2024
This program has been a nightmare. From the high settlement fees to having to go through court hearings. If I could I would have never done this program. If they are the experts and know which creditors are more aggressive, why not settle those accounts first? This has been mentally draining.
Hi Meisha, we are sorry to hear that you feel this way because of your program. We understand how stressful legal accounts can be, which is why we have our legal team available for support. We understand that our process may not make sense at times, but we are here to walk you through this process. An account specialist will be reaching out to address the status of your account.
Reviewed March 5, 2024
Great customer service, have helped me reduce my total debt by over 20,000. Couldn't be more satisfied. I recommended my son and he joined up last September and he is extremely happy and satisfied. I would recommend you all to anyone who needed financial help. I enrolled 10 creditors, have satisfied and paid out 4 already, 3 agreements in process and only 3 to go.
Hi Donald, we are so happy to see your progress! Congrats, all of your hard work is shinning through! Thank you for allowing us the opportunity to work with your family!
Reviewed March 4, 2024
Freedom Debt Relief has already helped me so much in the short amount of time I’ve started their program. Their communication with everything has been excellent and they really take their time to ensure you are happy. I highly recommend them for anyone struggling with debt. I’m almost a year in the program and I’ve already paid off one balance and almost done with another. I promise you won’t be disappointed.
Hi Melissa, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed March 4, 2024
Best decision I have made! I went from paying well over 1k to creditors to not even half with FDR! Yes you will take a hit on your credit but it is worth the sacrifice in the long run, you get a little bit of peace if mind for sure.
Gerardo, thank you for sharing your experience. We are happy to hear that we have been able to provide you with a solution that has provided you with peace of mind. Keep up the great work!
Reviewed March 4, 2024
So far so good! They take care of business without calling me a hundred times a week like the previous folks I worked with. Thank you for all you’re doing to get me back on my feet financially. I would highly recommend your company to friends, family members and neighbors. I’ll be so glad when this is all behind me. I hope to become a better money manager in the near future.
Hi Thresha, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 4, 2024
I would recommend a friend who is also trying to get out of debt. The steps are all provided to you in an easy format. Throughout the process, I have been updated with emails letting me know if I need assistance with anything. Freedom is right there if you need clarification.
Hi Dolores, it's wonderful that you've had a positive experience and that the program's emails are something you look forward to.
Reviewed March 4, 2024
It was a very easy process start to finish. I would definitely work with them again. It was streamlined start to finish. I was very reluctant as I was used to paying and paying for years on same credit card. So it will be a relief just getting rid of them. Thank you thank you.
Hi Sharon, we are happy to have you on board and are excited to see your results. Thank you for sharing your process with your enrollment process, it is great to hear that your process went smoothly!
Reviewed March 4, 2024
They have not done anything so far. I just started this program. I'm hoping it works out right. They were willing to work with me since something come up and I couldn't make money minimum payment but they're working on it. Thank you. I don't know how I'm supposed to write with you when we haven't done anything yet but at least I think it shows that you can want to help you.
Hi William, welcome to your FDR program. Our team takes pride in providing our client with the support that they need. We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Great things are coming, keep up the great work!
Reviewed March 4, 2024
I was so skeptical about pursuing this. However, I finally made the call. Now, which debt relief program to choose. I got myself into this, and now I needed help. I couldn’t be happier. My representative is professional, and so helpful. Their/my “Dashboard” is an excellent tool! Thank you FDR!
Diane, we are happy to hear about your experience and that you found our resources helpful. Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Achieve to reach your financial goals.
Reviewed March 3, 2024
Was told that they would start working immediately on my behalf once my payment was received only To find out that was not true. They don’t start negotiating till you build. Up money in your account. Felt like they told me what I wanted to hear so they could get their money and I am left to deal with the creditors.
Kelly, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Usually around the 6 month mark is where clients really start to see progress. An account specialist will be reaching out to address your concerns.
Reviewed March 3, 2024
I called and simply wanted to cancel the service but the representative kept talking me into staying in the program. I was told I could cancel at any time and receive my money back. So I guess I’m in it now. I would say the representative was nice at all times.
Hi Jeanetfer, an account specialist will be reaching out to address your concerns. Thank you for bringing this to our attention.
Reviewed March 2, 2024
Matt ** is a great guy to work with. He assisted us through the entire process! I never thought that I would be able to have a solution to my credit card debts in such a fast way - without leaving the comforts of my home. All done through email and phone. Highly recommendable!
Hi Cynthia, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed March 2, 2024
I hate that I’ve put myself in this spot, but I am thankful for Freedom Debt Relief to be able to help me get back on track in such a short time. They have been supportive, kind and sensitive to my situation. They take the pressure off right from day one and are there for you through the process. It was a good feeling when my first settlement was approved!!! Looking forward to putting this behind me for good!
Hi Cindy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 2, 2024
I feel comfortable knowing that they are handling my debt problem. They give me confidence that I will be able to move forward with my life when they can clear this up. They are ready to answer any questions and always are friendly and knowledgeable. And reassuring I know with them in charge, I am on the right path.
Hi Joan, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed March 2, 2024
I hope my friends are not having the same problems with money. But if they need help I would tell them about how helpful your team is. They don’t judge, I felt so bad I was in the situation. You made me feel better and I was on the right path.
Hi Mary, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 1, 2024
I have submitted 2 call backs within the past two weeks and no one has called, I did submit appointments. I wanted to discuss the lenders calling me and requesting payment. I'm informing them that I'm in a hardship situation and that I will get back to them as soon as possible.
Hi Abel, we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress. An account specialist will be reaching out to address your concerns.
Reviewed March 1, 2024
I wanted to add a credit card but my request was not Answered. My Sam's Club store card needs to be added to my account. This method of communication sucks. How many times do I have to do the same thing. It should be fixed. I have reviewed and cannot find any problem
Hi Thomas, thank you for bringing this to our attention. An account specialist will be reaching out to assist you with your request.
Reviewed March 1, 2024
I am still in the early stage of the process, so I do not have much to base an assessment on. However, I do feel that I received good advise and a good plan. I feel less anxiety about my debt, knowing we are working toward resolution, however long it takes. The company communicates with me frequently, and they are helpful when I call with questions. My plan has been clearly communicated to me.
Hi Joanne, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 1, 2024
So far so good. Knowledgeable, and helpful people. I am new to this journey, so I'm very hopeful this program will help me get out of my debt, and have the opportunity to move forward, instead of backwards. I will recommend to any friends or family, if they are in need of help like I needed.
Hi Mark, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 1, 2024
Although I reached out requesting answers, no answers were forthcoming. Just wanted a simple yes or no if any action could be taken concerning the garnishment. Doesn't seem to make any sense to stay in the program, if the garnishment remains in place. Very poor service and lack of communication.
Hi George, we are sorry to hear about the delay in response time from our team. An account specialist will be reaching out to address your concerns.
Reviewed March 1, 2024
Your program was so wonderful... it was easy and took all the stress away. Tell me more about your referral program... I want to help others out of their debt problems. So much better than bankruptcy or going through legal problems. So many people need to be informed about how their debts can be settled.
Hi Thomas, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 1, 2024
After losing my job all my payments caught up to me and I just couldn't make payments on time anymore. So after talking to my friend about my situation he ended up mentioning that he joined Freedom Debt Relief and that it was helping him out on making ends meet. So I decided to give it a go. It's helped me save some money to pay my montage.
Hi Juan, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 1, 2024
I am feeling better with these professionals to help me, they explain everything in detail and take care of all of it for you. All you have to do is make the monthly payments or payments you choose biweekly, etc. I am very pleased with this company and would recommend to friends or family if needed.
Hi Earlene, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 1, 2024
Very professional company, waste no time working on help me to become debt free. Help walk me through and called at least twice a week checking on me to see if I had any problems or questions. Thank my first payment was posted I was call back to see if they could be any assist to me again. The service awesome and the person that help me still email me and call me checking on me still even after payment have been received.
Hi Karl, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed Feb. 29, 2024
Freedom are the best. I appreciate everything you guys are helping me with my debt. Thank you for everything. Maisie team you guys are unbelievable and I will recommend you guys to anyone. When you’re ready to purchase, we recommend an Authorized Partner(s) that meets your unique situation. We may earn money when you connect with an Authorized Partner through our website
Hi Santiago, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 29, 2024
Negotiations are being made just slower than I had hoped. Funds are in my account, I’m adding a lot each month towards negotiating, so it’s not lack of funds that’s slowing things down on my part. Also, I’m keeping you up to date on all correspondence! KEEP UP THE NEGOTIATIONS!
Hi Crystal, we are sorry to hear about your frustration with negotiation times. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address the status of your accounts.
Reviewed Feb. 29, 2024
Well done as far explanation and service so far. Easy to understand and follow. Quick service and access to forms and documents. I would not hesitate to recommend this system to other folks who need this program. Looking forward to finishing out this program to get relief from the pressure of the debt owed.
Hi Brad, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed Feb. 29, 2024
It is great news to see that one of my accounts has been settled and so quickly. It is very much a relief to be on the journey to being debt free. Communication has been great and efficient. Agents have been very helpful as well. They have made the process a very good one despite all the worry it holds.
Hi Alana, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed Feb. 29, 2024
So far so excellent, they’re doing everything they said they would. Every step has been mapped out and successfully reached. The program seems to be working as predicted. I’m pleased with every result thus far. I hope it stays on course but the results are more than impressive to this point. I have been kept well informed at every step.
Hi Charles, thank you for sharing your experience. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Feb. 29, 2024
From day one of my experience I was greeted with professionalism and kindness. ALL of the FDR staff I encountered were wonderful, they were patient and very helpful. I would definitely recommend this program to anyone. The process was fast and easy to understand l. Once the program was set up it was all done automatically!
Hi Kimiko, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 29, 2024
My experience so far has been great, it has been overwhelming for me before I came to Freedom Debt Relief, I’m not lying. The day I decided to call I was very skeptical about the whole thing because I did not trust anyone, they explained how everything worked, answered all my questions, I follow all their directions and it’s working out, I’m not only happy about it but I’m not overwhelmed anymore, thank you.
Hi Virginia, we are happy to hear how relieved you feel. We are honored to provide you with the necessary support to guide you towards a brighter financial future.
Reviewed Feb. 29, 2024
Very efficient. Always keeping me updated sending me video explaining my situation very well. Quickly responding the issue. Will re reach out to friends that are in the same situation as I am and I will give your information to them. You all have been very good to me and very efficient. Thank you and I appreciate everything that you are doing for me. Have a wonderful day. Thank you again.
Hi Ruthann, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 29, 2024
I'm so far very pleased. Have already recommended to a friend. Your agent was very helpful and kind. This takes a lot of worry off my shoulders. Normal hard working people can get into a mess, just trying to get through daily life. Times are hard and money doesn't go far enough now.
Hi Roberta, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Feb. 29, 2024
So far happy for getting started. I will be glad when the program is in the works of settling my debts of credit cards. No complaints from me. Everyone has been very helpful, and friendly. I am happy with Freedom Debt Relief. I know soon I will see the program taking effect with my help too.
Hi Sally, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 29, 2024
They are very good at talking you through the process and helping you understand. It is a very easy process and quite easy to understand. They are eager to walk you through the steps and help you get an understanding. I am eager to see my results and am already seeing changes on my account page. Thank you again for your help.
Hi Jaime, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 28, 2024
FDR worked with me when I was diagnosed with Ovarian Cancer. I'm your company's advocate. Thank you for considering the human behind the account. I don't believe any other debt consolidation would even entertain what FDR has done for me. I have already referred friends to FDR and will continue to. Every rep treated me as a suffering human. FDR has worked with me for nearly a year. I would never run a financial commitment. I was told I'm almost done. Going thru platinum based chemo drugs is still rough. So grateful to be alive.
Hi Annette, we can only imagine how hard it has been for you to manage your health and your debt. We are happy to hear that you have found comfort with us as well as relief, it is very important for us that you focus on your health and well being. Thank you for choosing us.
Reviewed Feb. 28, 2024
I am very pleased with FDR and hope to resolve my indebtedness through this service. I have a good deal of confidence that my issues can be resolved and my credit standing restored. The creditors will be notified and a good line of communication with these creditors will be part of FDR's program.
Hi Nicholas, we are happy to hear that you feel confident in your decision to let us take the reigns and guide you towards a brighter financial future!
Reviewed Feb. 28, 2024
FDR managed to consolidate my 5k debt to $600 this is an honest review and I am very impressed! I have an entire debt program and was in debt 15-20 K so this was a giant improvement on my one card. I will shout it from the rooftops of my great experience!
Hi Ryan, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

Reviewed Feb. 27, 2024
Updated on 01/06/2025: Do not by any means use this place. They've done NOTHING in 4 years except one of my 3 bills for $ 240. ONE. Had to go to court alone. Represent myself. The court officer even said I got taken. I am reeling over it. Bottomed out my credit so badly I can never recover. Take 300 a month from me automatically. I can't pay anything else. I'm now retired and suffering. They are ABSENTEE except for the girl who reads these complaints contacts you right away to find out why with ZERO resolve. Their fake attorneys just went ahead and gave the suing company whatever they wanted and did NOT negotiate anything. 4 years I want them out of my life like immediately. But they've made it impossible except for my death to occur. Have reported to federal consumer protection, ftc and bbb. Nothing except "you've been sidewalled". Do not use them. Spare yourself. Go to the company and negotiate on your own they will help. Not FDR!!!
Original Review: I joined the club in 2022. Out of 3 debts to reduce they've only completed one for 239$ for 24 months of paying. Now I get dragged to court by an upset company. I explained this is Freedom Debt Relief's fault but guess what? Now I'm paying 250 more a month so we're up to 500 a month. I'm in worse shape than ever and had to do it alone. Please don't use them and don't listen to any great reviews. They're far from great.
Hi Louise, we are sorry to hear that this was your experience. it looks like an account specialist has already reached out to you to address your concerns.
Reviewed Feb. 27, 2024
Freedom Debt Relief provided me a structure that helped me out of a mountain of debt. Any time I contacted them, I was treated with respect and kindness. They lessened the anxiety of being in debt. I am very appreciative to them and would recommend them to anyone looking for a brighter financial future.
Hi Cassandra, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 27, 2024
I just got my first settlement and looking forward to my next settlement. Everyone I have spoken with was very kind, understanding and helpful. They let me know what to do each step of the way. How to talk to creditor calls, what to do when you approach a settlement. They have taken the stress out of the process and made me at ease.
Hi Barbara, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Feb. 27, 2024
Freedom does what they say and they get your debts reduced. As long as you make your payments you will be debt free in a short period of time compared to paying minimums on credit cards. They have a lot of helpful and informative videos to help you on your way.
Hi Cristina, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Feb. 27, 2024
Updated on 11/26/2024: I'm very satisfied with everything my team has been doing on my account. They've been very diligent in their progress and that makes me very happy especially right now that I'm dealing with a serious family illness. Thank you team. I only wish that I could make extra payments in order for more accounts to be cleared but I'm very grateful for the ones that have been.
Original Review: I am so far happy with the service but to be fair it hasn't been a month yet so not much to report but everyone has been very helpful and professional. I'm looking forward to working with the company in order to get things under control financially. With their help I can reach my goal of a more stable financial future with the help of the tools available to me. This help is coming at a very needed time for me.
Hi Regla, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 26, 2024
Thank you for helping me with my debt. It’s been a great experience. Very helpful and caring people who you talk to on phone. The emails that are sent are good helpful information. Out of everyone I’ve talked to Candace was the nicest. Very easy to talk and knew her information.
Hi Cristal, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Candace and she was able to walk you through what to expect. Please let us know how we can continue to support you.
Reviewed Feb. 26, 2024
I'm still getting over 15 calls a day. Everyone says they have not received any correspondence from Freedom Debt. All of my late fees are piling up and I'm worried that the payoffs are going to be more than we discussed. Can someone call me to discuss my upcoming payments?
Hi Pamela, we completely understand. We know how overwhelming those phone calls can be but want to reassure you that for most clients, the creditor calls start to lessen as we start to get accounts into settlements. Usually around the 6 month mark is where clients really start to see progress. An account specialist will be reaching out to address the status of your accounts.
Reviewed Feb. 26, 2024
This is my second time around and I am embarrassed. These people were very understanding making this decision, helpful, polite. It’s a quick process and I can stop worrying every day. I highly recommend them. It’s just a phone call. Call them for information about your finances. You don’t have to go through it if it’s not right for you.
Hi Brenda, we are happy to establish a lasting relationship with you. Please don't be embarrassed, we are here to help. Times are tough, we are here to make things more manageable. Thank you for encouraging others who may be struggling with their debt too.
Reviewed Feb. 26, 2024
Too much Debt and Freedom Debt Relief will help me so much. They are here to help me and I appreciate it very much. I would suggest anyone that needs help to please contact them. Thank you, Patricia **. They have been a blessing to me, don’t know what I would have done without their help. Please contact them for help.
Hi Patricia, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Feb. 26, 2024
Wonderful company and a really great help in getting the debt reduce and paid in a timely manner. I would highly recommend this company to anyone who wants to get out of debt and wants to have a fresh start in life. This company has given me a great opportunity to start again.
Hi Denton, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 25, 2024
Although I have just signed in with this company, I am impressed by explanations and attention to details. I am kept up to date and provided with valuable information in how to deal with creditors. I particularly like getting a budget form I can use to keep me on the dime regarding expenses. I am sleeping better.
Hi Judith, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 25, 2024
I have made one deposit and one account has already been settled. However, I'm finding I have less money to spend on essentials. I have gone a whole week living on eggs and toast since I don't have money for groceries. If you have any suggestions please let me know. I can't live like this.
Hi Darlene, we are happy to hear about your progress. We encourage you to reach out to customer service to discuss your budget sheet provided in your dashboard.
Reviewed Feb. 24, 2024
These people are totally fraud people. Don’t believe them. They steal your money and you cannot do anything. They told me, "We paid off your cards in 4 years and you have to pay $400 every month." but after two years they take $9000 from me and paid to my creditors just $3700 and around $6000 their fees. So don’t believe them.
Hi Kashif, an account specialist will be reaching out to address your concerns.
Reviewed Feb. 24, 2024
My debt consultant was excellent. She understood my financial struggles. Living check to check barely trying to keep up with credit card and personal loans payments is stressful. Choosing between payments or food on the table. I was able to vent my financial stress and best of all she listened to me.
Hi Barbara, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Feb. 23, 2024
Very nice polite people. This company has answered a lot of questions I had. Reading the reviews I was pleased with this company, so we contacted them. It feels good to not stress about bills..I didn’t realize how long it takes when you charge something. The interest does add up.
Hi Tammy, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Feb. 23, 2024
Very good communication, fast settlement so far, I have no complaints at this time, would like to thank the people at Freedom for their hard work, prompt responses and walking me through this difficult process.
Hi Scott, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Reviewed Feb. 23, 2024
I am very satisfied with my over all experience with Freedom Debt Relief so far, just wish I had more money to add to my dedicated account. I would love to have this all behind me quickly, a loan would help much better so I could get this process going. Their customer relations is very good and very freindly and very knowledgable.
Hi Charles, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 23, 2024
We have just started, I hope to satisfactorily fulfill the commitment and I am counting on your valuable help and support. I think that with you I have managed to channel the payment of my bank debts in a better way with your guidance, experience, professionalism and reputation in the financial market in the USA. Thanks.
Hi Francisco, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 23, 2024
Love the way they call and congratulates you on your success. And will do anything to help you with any situation you have. Always considerable when they call. With any communication they have have with you.
We love hearing this, Sandra! Thank you!
Reviewed Feb. 23, 2024
Easy to join, staff was friendly and the software is easy to use, but you need to do something or at least have a plan to give the customer an idea that when you stop paying so that the companies are more willing to negotiate. Somehow or someway you need to at least get in touch with these companies cause I get calls several times a day from one company now add two or three companies and your phone becomes inundated with phone calls from companies trying to collect or creditors but you guys don't contact them let them know something's in the workings and that would be okay if it was like a month or two but some of these have prediction settlement dates of two years away and that's really hard to accept it.
My phone for the next two years could be non-stop getting calls simply because they haven't been contacted. That is honestly my biggest complaint. Everything else has been pretty great but the fact that you guys don't contact until ready to negotiate leaves your customer stranded on an island with the creditors sometimes for a year to two years.
Hi David, we completely understand. We know how overwhelming those phone calls can be but want to reassure you that for most clients, the creditor calls start to lessen as we start to get accounts into settlements. Usually around the 6 month mark is where clients really start to see progress. We appreciate you sticking with the plan! Please reach out to us if we can be of any assistance with those creditor calls (800) 655-6303.
Reviewed Feb. 23, 2024
It was the best experience I've ever dealt with. They are very patient with me. I didn't know how to do things on my phone and they walked me through it step by step, and never got aggravated with me at all. They are wonderful people to work with.. So if anybody needs help with the debt you need to call Freedom Debt Relief 'cause they are fantastic to work with. You absolutely won't regret it that for sure. So just remember they will walk you through it every step of the way, they are wonderful people. I was scared doing debt relief but they made me very comfortable about my decision. So don't hesitate to do it because you won't regret it that's for sure. Thank you, Teresa **
Hi Teresa, thank you for sharing your experience with us. Our members are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing us.
Reviewed Feb. 23, 2024
Awesome program, was very helpful getting me into the program which will help me become debt free soon. I’m very grateful for the support and help from the program. It’s a program that helps a person out of debt and provides them the opportunity to get their lives in control of their debt and become debt free.
Hi Barbara, thank you for sharing your positive experience and recommendation for FDR! It's great to hear that the program has not only helped you with your financial struggles but also provided you with relief. Managing debt can indeed have a significant impact on overall well-being, and finding a solution that is both manageable and effective is crucial. Thank you for trusting us and sharing your experience.
Reviewed Feb. 23, 2024
JAV **
Hi John, It's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Feb. 22, 2024
So far I am very pleased with the way Freedom Debt Relief has been handling my debt. I'm excited knowing that soon my debt will be gone. I have always received notices of settlements and where I stand in my debt. Freedom debt relief has proven to be loyal and true to their comment to helping people with clearing their debt.
Hi Willie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 22, 2024
I am really please from the deal with Freedom debt relief. They have solving my credit issues very quickly and I am really happy that I am going to have my credit fix. You can call any time they will be there for you answering your questions with the best service. Don't let your debts stress out you anymore.
Hi Yamirka, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 22, 2024
Everyone I’ve dealt with has been super professional. I get timely updates with settlements. Relieved a lot of stress. I like I can look my account up on my mobile app. I can change payment amounts to more then what I’m enrolled in. I like fact I’m notified of any changes on account and negation between creditors.
Hi Twila, thank you so much for sharing your experience with our team! We are so thankful that you chose us and we hope to continue to meet your expectations.
Reviewed Feb. 22, 2024
Reassured me I could be debt free in just a few years. I wish I had made this decision sooner. Byron was so friendly and very knowledgeable about the process. It will be so nice to have this stress out of my life soon and with their help it will happen. Be good to yourself and get help with your debt.
Hi Rosanna, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 22, 2024
Thank you for the help and guidance to get me out of debt. I have been fighting to get out of debt for years and the stress was miserable. With your help and guidance I have been able to see the light at the end of the tunnel and look forward to a debt free future. Thank you again and I truly appreciate it.
Hi Robert, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 22, 2024
I feel that this company is doing their best to help me resolve my financial problems. In speaking with Heidi ** several times, I found her to be sincere in explaining what FDR could do for me, and interested in ME. I am looking forward to the resolution of my debts.
Hi Marlene, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Feb. 22, 2024
I struggled with finding the right company to help me (I was skeptical about the process and not paying what I owed), but when I spoke with the rep on the phone, went through the process of looking at my debt, and not making a dent in paying minimal amounts...Freedom Debt Relief designed a plan and showed me how to pay my debts and still be able to enjoy a stress-free life.
Hi Kenneth, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 22, 2024
My experience with Freedom has been great. Everyone I have spoken to from the start has been very friendly, patient and informative. I would highly recommend Freedom to anyone seeking debt settlement. Communication has been easy. I am excited about my financial future and getting this debt off my chest in a more manageable way. Thank you Freedom!
Hi Bethany, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 22, 2024
To have settled one account in well over a year but to have paid in nearly 11,000$ makes me wonder where all my money is going. I don’t see it sitting in my dedicated account and it surely wasn’t going to my creditors that was in negotiations so where is it?
Hi Justin, thank you for bringing this to our attention. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your account.
Reviewed Feb. 21, 2024
They have been very helpful and informative every step of the way. They have made the process easy to understand and follow. They have given me all tools necessary to succeed to eliminate my debt. They 1st emailed me back and forth and told me which debt I could combine to eliminate. Then they got me approved for a plan and set me up with affordable payments.
Hi Matthew, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us

Reviewed Feb. 21, 2024
They have helped me come a long way. I am grateful to my mom for sending me their way. Thanks for all your help in reducing my credit cards. It has been a pleasure being a customer of yours and look forward to finishing what we started. When this is finalized I plan on staying away from credit cards for a long time.
Hi Tabitha, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 21, 2024
Staff continually keep me informed about what is happening. Their dashboard helped me to remain focused on my goals and achievements. This organization truly has the best interests of their client in mind. Whenever I have a question my calls are promptly answered. The customer service staff make sure information is clarified. Great product.
Hi William, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Feb. 21, 2024
Everyone that I have spoken to at Freedom has been very helpful and supportive. They have wonderful energy and you can tell that they love what they do. I am already ahead of schedule in paying off my debts! I’m looking forward to finishing the program and resetting my credit score.
Megan, thank you for your heartfelt feedback. We are so happy to hear that you have felt supported and guided through this journey.
Reviewed Feb. 21, 2024
I hope that others I know don't wind up like I did, but if so I would recommend this service, you have to be patient and wait on the process to work. Customer service is helpful as with any service, i have had a good experience with the representatives that were trained well and knew the subject they were talking about.
Hi Allen, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Feb. 20, 2024
I happy with the way you handled all my issues with my debit cards. I will definitely recommend a friend or a family member to the program and tell them it was a great opportunity for them. It was a good experience for me. I want to thank all of you for the support you gave me to help me resolve my problems.
Rosemarie, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 20, 2024
I can finally say my worries are gone because Freedom took them away. They are with me every step of the way to close the deal and never leave me in the dark. Everything is in the open and very transparent where I am at. I highly recommend their services if you ever in needed.
Hi Tiffany, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Feb. 20, 2024
Nice people to deal with, very friendly and knowledge. They let you know how you're doing every step of the way. They help you whenever you call them, and explain to you about any questions you have. I'm very satisfied. They helped me get my debt faster than I thought. I'm happy with the service I got from everyone.
Hi Cory, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Feb. 20, 2024
I was skeptical when I started this process, but FDR has made this process easy and they handle everything. I really like that they communicate through text messages and that I can accept a settlement offer via text. I am happy they are helping me get my debt under control.
Hi Vanessa, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 20, 2024
Updated on 07/12/2025: My experience with freedom debt relief for the last year and a half has been quick and easy going. They were very fast in negotiating most of my debts. I’m done quicker because a third party loan company partnered with them has taken over funding my debts and I will now pay that loan company back instead so I can get my credit back up quicker.
Original: The customer service representative was very efficient and understandable. He made sure he answered all my questions and eased my mind into this process. He clearly went over how it all worked and got me set up. At first I didn’t understand that I needed to not pay my creditors, which makes sense because then Freedom Debt Relief can’t negotiate with them. I can’t wait to be debt free and get rid of my credit card debt for good!
Hi Brandi, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Feb. 19, 2024
I am very happy in the process of my loan details. The first week I had a lot of debtors calls. Since then All of my debtors has stopped Harassing me. I'm only in my program about 6 months. And I couldn't be more pleased how Freedom Debt has helped me.
Hi Donna, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Feb. 19, 2024
Working with FDR has been reassuring in a way I didn't expect. At first I was concerned this was some sort of scam and I'd be worse off than before I started working with them. But early on in working with FDR I had two settlement offers. I was blown away by how quickly they came in. It's been taking longer on the later settlements but that's okay. Even when legal action was taken against me for one of my debts FDR and their contracted legal team came to the rescue and worked with me as fast as they could to put my mind at ease. My time with Freedom Debt Relief is coming to a close as I begin to work with a debt consolidation loan company, but if it wasn't for Freedom I'd never be at this stage where real progress to my debt has been made. Real changes to my credit have been reflected. My effort feels worth it.
Thank you so much for this wonderful review, Clyde, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Feb. 19, 2024
No response & feel like you signed me & now I. Am not get anyone to make some of my debts are taking care of! Also I sent in statements & no one has gotten back with me. Can someone call me please to make sure this is taken care of ASAP!
Hi Patrick, thank you for bringing this to our attention. An account specialist will be reaching out to you soon.
Reviewed Feb. 19, 2024
Excellent services. They help with any questions you have and good communication. Recommend 100%. No matter what I've needed help with someone was there to answer my questions. Great customer services. I would be stuck in debt for a long time if it wasn't for Freedom Debt Relief. Thank you all for what y'all do.
Hi Joshua, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 19, 2024
So far I have no complaints about the service and or program that is given to me. I appreciate the help that is offered. As they assist me further on with my situation I will be gladly pleased. Take note I like how they are handling my debts that I have. In helping me lessen them both. Thank you so much!
Hi Louise, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 19, 2024
The progress of handling my debts is going good and I really appreciate how things are going and keeps me updated on the monthly payments to the creditors. Thanks again for everything. The staff is very friendly and always send me emails to keep me updated on what they have negotiated with the creditors as well. I just go to my dashboard.
Hi Jackie, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 19, 2024
Seem to be a a fair company to work with. Very upfront company. I recommend several people so far and I continue to look forward to them helping me get my debt in order and back on track so I hope I continue to get the upfront and fair service that I'm paying them for all their help. Been greatly appreciated. They get right to it if you have any concern doing the program.
Hi Wilma, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Reviewed Feb. 18, 2024
I almost finished paying the balance for the original debt with one of my creditors. FDR waited too long to negotiate. I sent an additional payment on 2/08/24. Ironically, the next day on 2/09/24. The last payment of my original debt, FDR settled for nearly half the cost. After the next scheduled payment on 2/15/24, I would have owed only $189. On their website, they claim to have reduced my debt by $3,046, but actually that’s the money they took from me. Now, I have to record it as income on my taxes and FDR charged me so I wouldn’t receive the refund I should have received (original debt: $7,546; deposits toward enrolled debt: $7,357; settlement amount: $4,500; FDR settlement fees: $1,886.50). It would have been better if I never joined the program.
Phenessa, we are concerned about your experience and really wish to understand and determine what is possible to assist. Please allow us to call you to get more details as to what happened. Thank you and look forward to speaking with you soon.
Reviewed Feb. 17, 2024
I have only made my first deposit and I feel better about my future. Everyone that I have spoke with has been so helpful. I would definitely recommend them to anyone wanting to have a fresh start! I called yesterday with a question and the gentleman I talked with was so nice and helpful.
Maureen, thank you for this kind review. Congrats on joining the program. We look forward to your future success. Keep us posted if anything comes up on your end and have a great day.
Reviewed Feb. 17, 2024
After making my first deposit within two weeks one of my creditors agreed on a settlement. Couldn't believe it happened that fast. The excitement I felt about taking that first small step was unbelievable. I have already recommended Freedom to some of my friends who are also struggling with collections.
Tammy, so pleased to hear this program has already benefitted you already. We look forward to your future success. We are every step of the way if you need anything. Thank you, for the kind review.
Reviewed Feb. 17, 2024
I’m not ready to start yet due to a medical condition that impacted my health. Trying to reach Customer Service to stop withdrawal of funds proven impossible. You can’t reach a live human, only an automated recording which keeps you in a loop. DO NOT SIGN UP WITH THIS COMPANY.
Thank you, for brining this to our attention.
Reviewed Feb. 17, 2024
They explained everything in great detail about how their program works and what happens down the road. I can’t say enough about how happy I am and what a load it took off my shoulders. I was drowning in credit card debt because of medical issues which I relied on those credit cards to get by. Thank You!
Roy, so thrilled we can help you be free from credit card debt. We look forward to your coming adventure and we will be here every step of the way. Thank you, for this great review.
Reviewed Feb. 17, 2024
Please be advised I have nothing but praise for this service. First time in years I have some money in saving accounts. Just started and first payment made. Wow feels like a ton of bricks have been lifted. This is First month my credit card's not paid on time. I feel real good. Thanks.
Leonard, so wondeful to hear the weight has lift off your shoulders. Thank you, for taking the time to allow us to serve you and find options that fit your needs. Keep us posted along the way and we will be here each step of the way.
Reviewed Feb. 17, 2024
I would give them 5 stars except, I think the client should have more say in the order that accounts are negotiated. It is crazy to allow the computer system to decide the order putting the higher interest loans that increase quickly in balance to be last to be negotiated.
we expect to make a bona fide offer to settle your first debt within 3 months of your first program deposit. We expect
that you will need to have accumulated as much as 25% of the amount due towards each new settlement (in addition
to amounts needed to make payments on any ongoing settlements) in order for us to make a bona fide offer to settle
each debt. These estimates are based on past results and do not apply in all circumstances.
If you have requested to make a specific account be the next target account please send me a private message and I would be happy to let you know the status of that research.
Reviewed Feb. 17, 2024
I couldn’t be happier with how quickly and easy this process to not only lessen by debt amount than I originally owed. I’m eager to get rid of the debtors but soon enough be debt free and not make the mistakes of those debts ever again. Can’t wait and I’m very thankful! Looking forward to a better credit score soon after that with endless possibilities! Thanks again team!
Keegan, so pleased we can be part of your redemetion and help you save money and time. If you need anything along the way please keep us posted. Thank you, for this great review and have a wonderful day.
Reviewed Feb. 17, 2024
So far so good. Need more time to let you know how going to work, in maybe six months I can be ready to say something and review this program and this way I can experience how it works properly and recommend to everybody else and another thing is the people are very friendly and helpful, they explained very clear every step you need to do.
Felix, so pleased to hear that this program has been easy and understood. Thank you, for allowing us to serve you and we look forward to your future success. Keep us posted along the way.
Reviewed Feb. 17, 2024
FDR fees are outrageously high, I'm so disappointed with the process. In 1 year time free I have made over $5,000.00 in payments towards my designated account and only 1 account has been paid off, the rest has gone in fee and fees. Your fees are over 25% of the balances and to make matters worse I get 1099 for the total defiance balance of the settled amount. Anyone that asked my experience with FDR I have to be honest.
Silvia, I am sorry to hear the program process has been a disappoitment. Our fees can be high but, but program typical investment is less than what you enrolled in. Also, compare to a loan or paying creditors the monthly minimum you are likely savings thousands and years off those other options. I love to address this, please allow me to call to get more details thank you.
Reviewed Feb. 16, 2024
Freedom Debt Relief is so patient and very professional, they listened to my situation and treated me like a person, and once they explained in detail how this works, the pressure was lifted off of me even before we finished the phone call. I would really recommend this to anyone who has credit card debt, do this instead of filing bankruptcy or getting a high interest loan. You can’t go wrong.
Alisa, so pleased to serve you and hear how much this program has impacted you. Not only when it comes to finances, but your personal life too. Keep up the great work and thank you for the shoutout.
Reviewed Feb. 16, 2024
This program was able to resolve my debts fairly and efficiently. Any time I contacted FDR, the staff were ALWAYS very helpful in guiding me through the program. They always answered all my questions satisfactorily. I am very happy with the results. I couldn't have done this on my own. THANK YOU FDR!
Debra, so pleased to serve you in this time. Thank you, for being part of this journey and we are thrilled to see you successed. Keep us posted if you need anything. Also, check out our Molo app. Its free and helps you to look at your finances to save money. Have a wonderful day and thank you again.
Reviewed Feb. 16, 2024
It's been great so far with FDR. I could not be happier. They have done what they said they would do for me. I am glad I got ahold of them when I did. TYVM for all that you have done so far FDR. TY again for taking the time to do this for me.
Michael, it is such a joy to serve you. Thank you, for allowing us to be part of this journey. We look forward to your future success. If you have not already check out our free app Molo. Its desinged to help you save money and evaluate your spending and figure out ways to reduce your expenses.
Reviewed Feb. 16, 2024
Though I appreciate the system, the wait is too long. This caused my credit rating to go the lowest I’ve ever seen it. It’s going to be a hard recovery to 70 plus. If someone can remind us again it’s debt relief not credit repair. That is my only complaint.
Angela, I am sorry to hear you were not informed about credit impact regarding this program. Please allow us to reach out to you to determine exactly how this happened. Thank you for sharing and we will be in touch soon.
Reviewed Feb. 16, 2024
This program is helping me get back on track of my debt. Well it’s taking time and I understand this is how it’s supposed to work. Very happy overall. First few month plenty of phone calls from creditors but slowly it has been getting better and my account are getting resolved.
Victor, so pleased to hear your patience over the first few months. Keep up the great work and thank you for the positive review. Keep us posted if anything comes up along the way.
Reviewed Feb. 16, 2024
With worked with me for over a year on helping me clear my debt and getting the debt taken care of. This has been a great company. Very, very easy to work with and would highly recommend anyone who needs help getting debt taken care of.. Again this helped me get structured and was able to help me settle my debt.
Robby, so pleased to serve you. Thank you for this kind review and look forward to when you achieve your financial goals.
Reviewed Feb. 16, 2024
Freedom is doing an excellent job in helping me with my debt. They know what they are doing when it comes to debt. I would definitely refer a friend and family to help with their debt. I have enjoyed working with Freedom. They really know what they are doing, when it comes to debt.
Valencia, what an amzing review about our service. We really appreciate the top marks. Keep us posted along the way and we will be there each step of the way. Thank you, for choosing Freedom Debt Relief.
Reviewed Feb. 16, 2024
My debt was kind of high, I knew that I wanted to pay it off before I retired. Freedom Debt Relief was on the TV, so then my told me to give Freedom Debt Relief a call. We had been struggling for many years, the debt was relentless. Thank you for helping us with my family’s debt.
Stephen, so pleased to serve you. We are thrilled to hear the effort has impacted your finacial goals and family positivly. Keep in touch in you need anything and have a great day.
Reviewed Feb. 15, 2024
Update: 03/05/2025: I was satisfied for the first two settlements. But the last one, I was not happy with. I ended up having to pay court costs, and had to settle for full amount plus the late and finance charges. That was not right!! I don’t feel that was a good settlement but I basically did not have any other choice!!
Original: I was very happy with the service and help I received. My Rep was knowledgeable and explained everything in detail with items I was not sure of. He broke it down simpler. I’m glad I signed up and hope to be in my way to clearing out my debt! Thank you for your help!
Noemi, that is half the battle. Knowing if your with a great company. I am so pleased to hear we assisted as if the debt was ours. We aim to make each interaction amazing. keep up the great work and we look forward to your future success.
Reviewed Feb. 15, 2024
Best thing going for debt... Making life so much easier... Pay your monthly fees and they take care of the rest... It has been nothing but a great experience... The people are nice that you communicate with. They are very knowledgeable as well. All you have to do is call if you are having a issue with anything...
Lawanda, I am so pleased to hear about our service is going well for you. In fact, I thrilled to hear the Customer Service Team is also being a great help along the way. Thank you, for this kind review and have a great day.
Reviewed Feb. 15, 2024
I can't even express the relief I have knowing that my debt will be taken care of. I'm very grateful that I found Freedom Debt Relief. I can't wait to not live check to check anymore and to not have all the interest and fees tied to my credit debt. Thank You so much from the bottom of my heart!
Rachel, I can hear how much relief you feel. I am so happy to hear we found an option that fitted your needs. Keep us posted along the way if you need anything. Thank you, for this amazing review.
Reviewed Feb. 15, 2024
This has really helped me manage my debt and take more control over it, I would not be where I am today without this program so I am very thankful that it exists and has helped me cut my debt in half. It's long and def hurts the credit at first but it's worth it.
Felicia, so pleased to hear how much your experience with us meant to you. We feel this is a win to hear that someone benefitted from our service. Keep up the great work and let us know if you need anything. Also, if you have not already, please check out our new app Molo. Its an app that determines your spending and comes up with ways to save money.
Reviewed Feb. 15, 2024
Have so far had a great experience with Freedom Debt Relief. Everyone has been very professional and helpful when I have called customer service with a question. Program keeps me up to date on the progress of each transaction. I would recommend this program to anyone who needs help because of overwhelming debt.
Patricia, thank you for this kind review. We are thrilled to hear your satification and will be here each step of the way. Please let us know if you need anything along the way.
Reviewed Feb. 15, 2024
I have been pleased with my experience with Freedom. They have great people to answer any of my questions. If I have any problems, I can just pick up the phone and make a call to resolve my problem. They are very resourceful and have knowable people aboard to help you. I have experienced any problems.
Lawrence, I am so thankful that we had the opportunity to serve you. In addition, our continue service has provided you much joy and satisfaction toward the program. Keep us posted and have a great day. Thank you, again for this great review.
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