How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Freedom Debt Relief Reviews

4,961,138reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Author picture
Edited by: Amanda Futrell
+1 more
Author picture
Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

Filter by Rating

  • (25,990)
  • (4,233)
  • (1,657)
  • (1,202)
  • (1,653)

Popular Mentions

    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 214 Reviews 31725 - 31875
    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    From my initial contact with Michelle ** to all the customer service personnel, the service has been first class and the people you hire are a credit to your brand. I almost went with another company but because of the amount of work that Michelle put in I decided to stay with you all. She is a first class sales person.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 15, 2017

    So far the program has been fantastic. I have settled one account and waiting to settle two additional accounts. I am looking forward to being debt free in 2 years if all goes well. I did; however, think that my last two accounts would have been negotiated by now, but understand these things take time.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 15, 2017

    Usually I don't trust this kind story. I think it is too good to be true. Could be some kind of trap. When the lady talk to me in the phone, I was impressed and convinced by her professional knowledge and nice attitude. She promises that I can call her anytime about any question. She even gave me her cellphone number. After I join the program, I did call her many times. She always answered or respond shortly with same nice manner that made my heart calmed. Six months passed, Two settlement is been made. Both debt reduced a little bit more than half with no interest. I am satisfied. I like share my experience with you and hope you will get a relief soon.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 15, 2017

    FDR customer service was great! The peace of mind of regaining financial stability is great. I appreciate the time spent in assisting me in this endeavor. I'm looking forward to seeing my debt reduced and being able to spend where needed.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 15, 2017

    Both Adam and Claudia were very professional and took their time to make sure I understood the entire process. Lots of steps to the set up process, but I know I have made the right choice with Freedom. Looking forward to future interactions. Thank you all for your service.

    Thanks for your vote!
    Verified purchase

    Reviewed June 15, 2017

    My experience so far has been excellent. Opening a new business and being in debt is tough. With your help I am hoping to be done what debt free soon. Opening a second daycare now and working hard for no money the past 2.5 years has been tough of my family.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 15, 2017

    Awesome service. I really do feel a new sense of freedom and relief. It almost feels too good to be true. The reality is I was really a victim to my own bad choices. I knew this fact and I was desperate to regain some light in my future. In the bad spot I was this company gave me hope. That is the truth. I hope to settled all my accounts and never live beyond my means again. I recommend this service to anyone who was in my shoes.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 15, 2017

    I was referred to this program by a friend, who has referred two other people to use Freedom Debt Relief, with good results. The consultant I spoke with Mike ** was very professional, informative, down to earth and answered all of my questions without making me feel inadequate about my financial situation and made it very easy to understand.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 14, 2017

    Ok, so, after doing some research and looking into personal loans that were unrealistic if not unattainable, I stumbled onto the Freedom Debt Relief program. I am so glad that I did! After living with high interest credit card debt for the better part of the last decade, with no end in sight, it felt like I was drowning. Now I have a realistic set of goals and debt management system. Thanks to the great people at Freedom Debt Relief!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2017

    I am thankful for the opportunity to have them helping me with my debt. Now I can be on peace knowing that they are there for me, caring and understanding on my needs. I am glad to have someone to be there for me. They have great customer service who really hears you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 14, 2017

    I have been very happy with everything FDR has done to help me. They are always there to answer my questions and explain all the processes. It has been reassuring to get the information on what to expect and what to do when you are not expecting some of the situations that arrive.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2017

    Still waiting to provide a full review once some of my debts are settled. I have only the experience of speaking with a customer service rep and she is great. I will follow up when I have a more fully effective experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    So far it's been great, we're about 6 months into the program. We were swimming in debt after being a one income household for over 8 years. Freedom Debt Relief has helped us get our finances back on track with once a month payments that are about 50% less than what we were paying to our creditors. Their customer service has been great. The only reason I'm giving them a 4 and not a 5 is because the legal team they are partnered with doesn't return phone calls. They should probably look into partnering with someone that's as helpful as they are. I would highly recommend them to any of my friends or family. BTW, I am a real client and am not receiving any compensation for this review.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    Freedom Debt Relief has been fantastic. I would recommend them to anybody that unfortunately accumulated a large credit card debt. When I call Freedom somebody is always there. Freedom Debt Relief does what they said they promise to you about paying off my debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2017

    Extremely helpful and understanding. With a kind yet professional voice. Made sure I understood everything. I would recommend him to friends and family. I am so happy to be able to rest my mind and spirit. Thank you so much Eric for your help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2017

    Every time I have a question or need some clarification about my debt settlement plan, I feel I am promptly assisted. I have learned this negotiation period takes time and we have to be patient if we can't afford to get debt free faster. I have trusted the professionals and feel confident about how they are handling this. I enrolled in the program 5 months ago and have 1 out of 7 debts resolved. I am so far satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2017

    The people working for Freedom Debt Relief have been nothing but helpful, courteous and extremely friendly. Always there to answer any questions and prompt to return calls and emails. They have lifted a huge weight off of my shoulders. I would definitely recommend them highly.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2017

    Pay down credit card debt - I am so pleased with my experience with Ishmael. He made me feel very at ease as I was so nervous. He was very informative and efficient. Explained everything completely. I was very happy to get approved for the program within 5 minutes.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2017

    The people at Freedom Debt Relief are very helpful and professional! Everyone is eager to give info and answer all of my questions. On my birthday in January I received a huge digital card from the folks at Freedom Debt Relief with personal messages from lots and lots of people. Very thoughtful!!!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2017

    Was very helpful and very nice, went out of his way to make sure I understood the program. Took his time with me and let me know when I was going to be on hold and about how long. Really know how to explain everything to me and I greatly appreciate it very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2017

    Have been very helpful thru out. Answered questions when I asked. Kept in touch thru my email or by phone if something come up unexpected. Very patient with me getting back to them. I would definitely recommend Freedom Debt Relief to any of my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed June 14, 2017

    Love that I don't have to deal with harassing phone calls or deal with my creditors directly. I also love the convenience of approving settlements, good text message! Easy to set up program with affordable payments. The dashboard is very helpful to see where I'm at.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 14, 2017

    Shantel walked me through each and every step, was a good listener and gave me good advice. When I felt things would be impossible, she gave me hope. She is all pro and compassionate at the same time and she takes action to answer my questions and found resolutions. I felt comfortable putting this in her hands.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    I'm feeling more relaxed now that 2 of my creditors have agreed to a settlement! All of my questions have been answered fully & promptly, and the annoying phone calls from debt collectors have substantially decreased. I now see light at the end of the tunnel!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2017

    I have had, so far, nothing but excellent help and experience from your company and its employees. I am very pleased so far except, as any individual would like, wish it would go faster. Thank you!! Have a great day!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    I am working with a Joshua ** and honestly could not ask for a better person to help me the process. He was very informative and was able to answer all of my questions. He also made me feel like I was making the right decision.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    We have completed what you asked and still we are getting calls and threats of collection calls. Our credit score has dropped significantly and caused increase in car insurance rates. We cannot move because of credit rating. Bills we have are all current. Emails I received I have forwarded to customer service team.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ladue,

    We are sorry to hear about the excessive calls that you are still receiving. We want to reassure you that the credit impact is temporary and your credit score will improve throughout and after the program. We would like to further assist you and review your account with you. Please let us know the best time that we may reach you at.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    As its name implies debt relief is what I got. Although the phone and email boxes continue to buzz knowing I have an outlet to pass the buck (per se) has lifted a lot of pressure off my shoulders. It's only been 6 months and I've already had a few accounts settled. Seeing the progress happen so quickly makes me happy that I made the choices I did.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 14, 2017

    My loan officer is nice and I understand what he explained. And the rest of the customer service definitely will refer to friends. Hopefully my credit score will be very good after the program. Thumbs up, great job, easy to understand system.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    I cannot say enough how much I am grateful for FDR, they got my debt resolved quickly and made the whole process easy and kept in constant contact through it all, best and easiest by far. The people were very friendly and able to answer all my questions, thank you!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    Knowledgeable, honest coaches to lead to freedom if a person is willing to cooperate fully. Support team is willing to listen and respond effectively. Coaches send emails in a timely manner to expedite the process for debt free life. I am really pleased to recommend to anyone their system and an effective program.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    I debated on going through a debt relief program and finally realized I am hurting my credit by always being behind on my payments. I read the reviews and was impressed. I prayed to God for help and the first ad I heard on the radio was for your company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2017

    They have been real helpful and supportive. Great in explaining all the options available. They have a great website that's easy to follow. They have lawyers available if you need them too. They do a great job of guiding me in my financial needs.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    Have many problem with 6 companies calling to me many times all day in last 3 and half month. What can I do??? First day talk with your people say to me... "Maybe in 4 month your credit will be better!" I need know when I can better with another 6 companies! Please!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Gerdts,

    We are sorry to hear about your frustrations with the credit impact. We can certainly assist you with providing more information on this aspect of the program. Please let us know the best time that we may reach out to you, to further discuss.

    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    I was unsure at first if I was making the right decision... FDR took time each time I called to reassure me that I made the right decision. Well. I have completed a settlement with one of my debtors. I look forward to becoming debt free. Thanks FDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2017

    Very pleased with all interactions with Freedom Debt Relief. Professional team. Quick response to questions and concerns. Would recommend to any and all that are in need of financial coaching and help. I had three credit cards that became unmanageable. FDR assisted greatly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 14, 2017

    I have only been on the program for a few months. So far, my experience has been good. The counselors in the beginning take your stress away and make you feel that things are going to improve. They do thoroughly explain the program before signing on. I really liked that. When you call in the customer service representatives are very good and make you feel at ease. Some representatives, you can tell, are more people oriented than others, but overall the customer service representatives offer good counseling.

    The only drawback to the program is that IT TAKES TIME. I am not the most patient person in the world, so I have had to get adjusted to that. Creditors will call and that is somewhat bothersome, however, the counselors explain that is part of it. I have gotten one large account settled and that has made me feel better. I am the one responsible for my financial worries, so I must be patient to get them cleared. I would advise people to be patient and allow the counselors do their work if you choose to sign on. They are great at their jobs and will work very hard on your behalf.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    The Freedom Debt Relief program has been very helpful and they are helping me to get back on my feet. I ran into some money issues and could not pay on my debt and since they took over. I have been getting by, which I know it will be a long and difficult trek, but at least I don't have to worry about phone calls from bill collectors and stress over payments. They are very skillful and for me a life saver.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 14, 2017

    So far, thanks to Freedom Debt Relief, we've settled two of our accounts with the remaining pending. It's been a big relief and we are looking forward to completing the program. FDR is and has been very helpful in aiding us with our difficulties and we would refer them to anyone that needs debt relief aid.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    Just had a question about paperwork I received and was transferred to dept that could help me handled it and they were able to give me the main phone number of the company I needed to talk to that could help me on what I needed to do.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 14, 2017

    I am fairly new in this process, but it has been working very well and has helped us in resolving issues that have risen and that may arise in the future. They do a great job working with us as clients to achieve a financial success in paying off our debt in a reasonable time frame.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    We are very pleased, could not be happier and will definitely refer others. Whenever we have questions they have been answered and our concerns were addressed promptly. This has been a difficult time for us and have felt that we now have someone to turn to. We look forward to our continued relationship.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    Just started the process - 1 out of 11 total debts down. Two are in process. 8 to go. I am appreciative of all that is being done to settle the debts. I thought it would be stressful - boy was I wrong. I am learning what needs to happen to get my situation resolved and setting myself up going forward to succeed financially. Thank you Freedom Debt Relief. I look forward to graduation day!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2017

    Quality organization! It is really a good experience working with these people! They have been good to me and I would tell anybody that! Keep up the good job and this is really a great organization, proud to be with them.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    Freedom Debt Relief has been great. This is an uncomfortable situation and they have made it much easier than I expected. I have recommended them to a couple of people. I hope to never be in this situation again, however if I were, I would choose them again. I was surprised that they have already settled one of my debts.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    I am glad we got One Main taken care of. They were calling constantly. I am also glad for the information I am receiving over the phone. I hope soon all my creditors will be taken care of. This has been a burden in getting with Freedom lifted off my shoulders. The one with One Main I am very happy with the settlement. I will recommend Freedom to family and friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2017

    Freedom Debt Relief are amazing group of ppl. I was so stressed out over my debt, they guided me through every phase and I am making wonderful progress! I am able to breathe better now than a few months ago. Thank you Freedom Debt relief for all your help!

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    I am pleased that Freedom Debt Relief took their time with me and understood my financial hardship. Being a single parent can be tough so you try to do everything possible to make keep them at ease and I would recommend them to anyone!??

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 14, 2017

    They have been of great help to me in getting my finances straightened out after being on sick leave for three months last year. I don't think I would have been able to do it without the help they gave. I was close to thinking about quitting on life when I learned of them and asked for help. They have been wonderful.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    Freedom Debt Relief was recommended to me by a client. After 7 months of depositing money into an account with them I was slapped with a court order by a credit card company. I was told by them that this credit card company Discover card was known to do that and that I would have to settle with them for the full amount in order to avoid legal action. Subsequently all of the monthly payments that were supposed to go into my account with Freedom Debt Relief went to this one creditor. This then left me with very little money to put in to pay off to other creditors.

    And on top of this Freedom Debt Relief took almost $2,000 out of my fund. If they knew Discover card would not negotiate why put me in the position of being so badly behind in my payments only to be put in this position and lose almost $2,000 on top of that for fees to them. I would not recommend this company or this process. I am now filing bankruptcy because I have no recourse with my creditors being 9 months overdue.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Wake,

    We are very sorry to hear about your frustrations with the program and the legal action that was pursued. We would like to speak with you and resolve your complaint, even if you are no longer needing our assistance. Please let us know the best time that we may reach out to you!

    Verified purchase
    StaffProcess

    Reviewed June 14, 2017

    Everyone I have come in contact with have been very friendly and helpful. I have not felt alone this whole process. Any questions I have had, have been answered in a timely manner. The legal team were great on acting on my behalf. I would definitely recommend Freedom Debt Relief to friends and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed June 14, 2017

    Jon did a wonderful job explaining the program and making sure I understood all steps that would be taken on my behalf. Jon followed up with numerous phone calls to make sure I received all the mandatory phone calls and reassured me that I was making the right decision to get out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2017

    I call Linda ** about my creditors calling me at my place of employment. She answered me immediately and walk me through what I needed to do. She told me I started this program that she would help me and she came through.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    I was just surfing the web when I came upon a website that made me start answering questions about my financial status. Needless to say, I was in a huge mess. A few months ago, I was diagnosed with cancer. Once I got a grip on myself and faced the reality, I became proactive and made decisions to have the surgery and radiation treatments. I was unable to work and although I was not late on my accounts, I maxed out my accounts. That night, I surfed right to debt freedom. Thank you Teresa ** for helping me to live again.

    Thanks for your vote!
    Verified purchase

    Reviewed June 14, 2017

    I wish I had done this a long time ago!!! I can now sleep at night. Tanya was terrific and really put me to ease as this is a really big step for me. I would recommend this to any one who has over extended in debt with credit cards.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2017

    My experience with this company and this representative was very positive and informative. This representative is very knowledgeable and caring. His persistence in contacting us and keeping us informed were beyond our expectations. I would highly recommend this service to anyone who has a question or concern about this service. I had yet to experience a financial hardship and speaking with this representative made the experience much easier.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 13, 2017

    I saw an ad and I'm soooo glad I called. So happy to get this service so I can start fresh. Nobody would give me a loan to payoff my credit cards just want to say to Robert ** thanks. He made this process so easy. Thank you...

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 13, 2017

    Monica made the enrollment process very easy. She also make me feel the was the right decision. If the rest of the process goes as smooth I will be extremely pleased. I will add additional reviews as I go through the process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lucero,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 13, 2017

    Jon was very pleasant & informable. It took me a while to really decide whether or not to proceed but with follow up calls & prayer Jon made me feel very comfortable in my decision. I look forward to being debt free. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed June 13, 2017

    Dylan was a huge help! He's very kind and compassionate. I was very nervous and he calmed me down and made me feel like I was doing the right thing. He explained everything and answered all of my questions. I would recommend this to everyone who is drowning in debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 13, 2017

    Coming to terms with financial hardship is embarrassing and humbling. I have felt supported by Freedom Debt Relief. There has been no pressure or shaming, only helpfulness. I have had a positive experience with professionals who have information and options that were shared with me in a patient, honest, and respectful manner. Thank you for putting me on the path of solutions.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 13, 2017

    Bree ** did a great job! She explained the FDR service and the options available to me in terms that were easy to understand. She made me feel comfortable and confident in that I can manage this debt and get on to making new goals including being debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 13, 2017

    Gillen was helpful and seemed understanding and I think I went out of her way to communicate with me (because I am hard to reach by phone). She demonstrated thorough knowledge of the program and its options. She demonstrated thorough knowledge of the program and its options.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 13, 2017

    Vickie was very nice and knowledgeable and answered all of my questions. I would highly recommend her! I am relieved to have finally made this decision. I have one monthly payment that I can afford. I am looking forward to this program.

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed June 13, 2017

    Very helpful. They gave me peace of mind. Frank and the welcome team went over my options and explained them very well. Also worked out a very good hardship program for me with a very affordable payment. I feel very confident with Freedom Debt Relief and the solution we worked out. I recommend this company to anyone struggling w/ debt due to illness or job loss. I look forward to the future.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 13, 2017

    I am extremely satisfied with the information provided to me by Ms. **. She is excellent and explained the program to me to where I could understand it. I would highly recommend your program to any of my friends that are in need of it. Thank you and you have a tremendous employee in her.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 13, 2017

    I didn't know what I was getting into when I initially did the free online evaluation but have been struggling with paying all my credit cards on time. I did the online survey, received a call from Bree **. She was wonderful to work with. She explained everything in detail and made everything easy to understand. Would recommend to others.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2017

    So happy with this company. It's too bad that we did not do this much sooner. They are so easy to work with and customer service is excellent. With high-interest rates it seemed like we never seem to get anywhere.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 13, 2017

    Monica was very caring, precise and professional explaining the debt relief program and all the options I have to become debt free. Also, I would recommend this program to anyone because I felt very comfortable with the staff and the easy process.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 13, 2017

    Tony and Patti were wonderful and professional. They made me feel at ease and are helping me achieve my goal. I was hesitate to join a program but once they explained everything to me I was overjoyed and felt like a big burden was lifted off my shoulders. I highly recommend them for services.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 13, 2017

    I had spoken to a number of debt consolidation companies in the past month but none of them could help me with my two unsecure loans. I then emailed Dayton **. He was very informative and could also help me with my unsecure loans and credit cards. He explained the whole process to me so that I understood it. I felt concerned about it at first but I knew if I did not do something I would be in bankruptcy. I was very stressed as I had been fighting trying to figure out a plan that worked. The image below is how I felt before I spoke with Dayton. Freedom had that plan, and yes I would recommend Dayton and this plan.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2017

    Kesha was very informative. She answered all my questions and I had A LOT! Kesha was very quick in replying to my emails too. She listened and didn't judge. I feel a great weight is being lifted. The next 4 years will be rough but worth it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2017

    Angels are truly everywhere, but I never expected to find one at your company. I have been struggling since my husband died last year. His long illness wiped our savings and retirement out. I didn't care, he was my love for forty years. When reality struck, I didn't know what to do. I struggled with fear and embarrassment at the situation I found myself in.

    Yesterday, I found the courage to make the phone call to your company. Vicky was so sweet and compassionate. She eased my broken soul. How could a stranger know all the right things to say through my tears? Her knowledge took me step by step in such a patient and kind manner. By the end of call I felt a sense of peace. I slept last night for eight hours, something I haven't done in months. I have hope again. Thank you Vicky, thank you for giving my life back. You will never know how much you have done for me. And, to all of the wonderful people at Freedom Debt Relief, my gratitude is beyond words. Again, thank you all.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 13, 2017

    Thank you for everything you have done. But I would like to stop the process effective now. I appreciate the efforts but the process is going slower than I anticipated and I need the process to go faster if I'm going to get out of debt. I will move forward trying to figure out how to make it happen by myself.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Conley,

    We are sorry to hear you would like to cancel your account. Please reach out to our Client Services department to complete your request.

    No response received
    Verified purchase
    StaffProcess

    Reviewed June 13, 2017

    Gillen was wonderful in assisting me. She had no problem answering even the most simple questions. She was a gem. The whole process was made very easy. It all made me feel emotionally relieved. I would recommend the program to anyone who needs this kind of help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2017

    I carried the burden of struggling to pay off my debt for almost two years. I was trying to work as much overtime as possible in order to pay my bills, but that wasn't enough and the stress started to take a toll on my health. A good friend of mine knew my situation and recommended Freedom Debt Relief. I called and spoke to Dayton **, and that was a life changing moment. Dayton is AMAZING to work with! He is genuine, honest and goes the distance for his clientele. Thank you Dayton ** and Freedom Relief Debt for helping when I had no other option.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 13, 2017

    Ms. ** is great, very nice and happy to be working with her and can't wait to get out of debt. She worked quickly to get me set up and help me with everything and made sure I was set and ready. Definitely going to send people to your company and to Ms. **.

    Thanks for your vote!

    Reviewed June 13, 2017

    I had brain surgery 5 years ago this July. I was not able to return to my full time job due to problems since the surgery. I am an epileptic as well. I am now a stay at home wife and mom and we are living on one income. It has been a huge change for me. I love my family with all my heart but getting out of debt has been a struggle for us until Freedom Debt Relief came along to help us along the way. Knowing I have a way to help get us where we once were is so relieving that I feel like I can breathe again!!! Thank you Rashawn for all your help!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2017

    I am pleased with the overall experience so far with this company. All representatives have been great every time that I called. Answered all my questions that I needed to ask. So far I am pleased with all that has been accomplished.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 13, 2017

    Their associates are very informative, up front, very helpful. They are nice and understand my situation. I was very pleased with everything they explained to me. They were very knowledgeable. They explained every step. I hope everything goes well. I would recommend Freedom debt relief to anyone.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Caldwell,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 13, 2017

    Dorothy ** was fabulous. She was very clear and extremely helpful. She also made me feel very comfortable. I love how understanding she was. It is not easy to admit you need help and she made the process extremely delightful.

    Thanks for your vote!
    Verified purchase

    Reviewed June 12, 2017

    I would recommend this company. They seem to be on the consumer's side and are doing a great job for me. They lowered my out going funds and decreased the amount of time it would have taken me to pay these bills off. And I feel better about being able to pay the people what I owe as well.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lee,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 12, 2017

    I have been trying for a while to get this done, Shantel did this for us with so much ease. Completely painless, she is definitely an asset to your company. Her customer service skills are top notch, I felt completely at ease in a complicated situation, and I'm not a very trusting person.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Harper,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 12, 2017

    I am here to write about Cody Longfield, Certified Debt Consultant II, Freedom Debt Relief, Direct: ** He was AMAZING!! From the time I called in to still NOW! He is wonderful this young man knew his stuff. I felt completely comfortable with him and I was in Banking for 22 years so I threw A LOT of questions his way and he knew the answers and I felt confident in him. Even when he didn't know if I was going to do the debt relief he still was very nice and professional. I had tried a couple other places and just to talk to their people I had NO confidence and they sounded sleazy and maybe not for real??

    I called Cody back in an instance and he took the time to go over everything and he got us an extension when we found out I had A LOT of Medical Bills. That way it was all getting taken care of and he worked with us when the payment was not where I was comfortable with and he did not pressure us. This man knows his stuff and should be recognized for his hard work. We even did paperwork while I was on Vacation!!! Again Cody is a real professional and knows his stuff and I am glad you have people like this working for your company or I might of gone somewhere else but we didn't because of Cody!! Thank You again for making us feel welcome and not bad about ourselves for having to go this route. A+++ for you all!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Burkey,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 12, 2017

    I was very happy with the rep. that talked to me. Answered all my questions, was very businesslike and polite, explained everything, took his time and didn't seem to be in a hurry even though it was getting close to to the time he was done for the day. He said I could call him at any time if I had questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. McFarland,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 12, 2017

    John ** was extremely helpful in a very difficult situation. Hopefully, this works out well as I think. John was quite reassuring in guiding me through the process and decisions to make. I greatly appreciate his patience and diligence. John is certainly an expert at his job.

    Thanks for your vote!
    Verified purchase

    Reviewed June 12, 2017

    I am very happy with the congenial, attentive assistance that I received from Luz at Freedom Debt Relief today! I was concerned about my account's good standing with FDR but once my queries were addressed, I can rest assured that we're alright! Thanks! Keep up the great work!

    Thanks for your vote!
    Verified purchase

    Reviewed June 12, 2017

    Made me feel at ease, and felt like I could actually get control. I was anxious about being judged and Michael was very reassuring. I know I can do this and will be able to make permanent changes to how I manage my finances from now on. I will not have to continue living paycheck to paycheck.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 12, 2017

    The company is great on helping us on resolving your debt into one big (aka smaller payment). They went all out to make sure we were happy and called to make sure we understood the documents and payment plan. They still call or send an email to make sure we know that payment will be withdrawn.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 12, 2017

    I really appreciate your assistance with my questions. I can email you concerns and you quickly answer with suggestions and guidance. I recommend anyone tired of the stress being in debt over your head to consider signing up for this program.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed June 11, 2017

    After having struggled with monthly debt from credit card minimum payments and getting further behind, I turned to Freedom Debt Relief to help me get back on track with my finances. I have just begun, but feel assured that this program will give me the relief I need. I am pleased with the genuine concern and kindness shown by Sherry, my case manager. Everything was clearly explained and promptly taken care of. I look forward to seeing my debt disappear. Thanks!

    Thanks for your vote!
    Verified purchase

    Reviewed June 11, 2017

    So far everything has been good. We are still early in the process so I haven't seen much progress but you guys have been keeping in contact with emails and stuff. I'm looking forward on seeing results as more time goes by. I want to take the time to thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed June 11, 2017

    This is the best decision I have make to get out my financial situation and troubles I got with money. And keep in up with my payments. I will recommend to a friend or anyone or anybody who needs help getting out of debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Omar,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 11, 2017

    I got in over my head and had to do something. I called Freedom Debt Relief and dealt with a great Certified Debt Consultant, Sherry **. I was very apprehensive and scared about all this and she answered all my questions (which I had a lot) and was honest and upfront with me. There was an answer right away and never hesitated when I did ask a question. I was set up and ready to go in about 24 hrs. Still a little scared but with anything new you will be. Here's to hoping everything works out.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 11, 2017

    I had a great experience getting my debt controlled. I am happy with the assistance that was provided. There was no pressure and no hurry by the agent. All the information was well explained and my questions were answered. The agent explained the process to sign papers on the computer, in my case using a smartphone.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 11, 2017

    I am giving my honest review. My rep was excellent, helped me with every step of my app and I will recommend to anyone who needs debt relief. Their service was professional, polite and made me feel happy that I made the call. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Ortega,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 11, 2017

    I just wanted to tell you that Jae ** did an awesome job and I appreciated all her help. You guys have a Great Associate working for you. She help me with everything and I was completely satisfied with her knowledge and experience with my problem.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 11, 2017

    We are very pleased with the debt consolidation service we received. Thank you for your help. We were way in over our heads in debt and Freedom Debt Relief and our agent Shaun ** were extremely helpful. The process was very simple and painless. If I had known how easy it was I would have tried this sooner.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 10, 2017

    I was so conflicted and had researched your company for months. I am not behind on my payments, or have any late fees. I certainly have had a hardship, and my representative was a angel with comfort and patience. She was also able to give me accurate debt $, and how much and how long I would be paying without some help. Actually would most likely be gone before I would ever be debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 10, 2017

    Just enrolled with Freedom Debt Relief and I already feel very confident that this is one of my better life decisions. My consultant was very understanding and patient and really looks like he's on my team. Feels like a huge weight has been lifted off my shoulders and looking forward for this to be over with.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 10, 2017

    Very thorough, a learning experience and look forward to being debt free in 48 months. Your staff took time to help me through the process and were very helpful. I understand the time process and will follow Debt Resolutions recommendations and instructions. Thank you for making the process easy to understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 10, 2017

    Jon ** gave the utmost professional customer service. He answered all my questions and has made me feel like I am able to breathe now and not be stressed out at all times. The welcome group was also very professional, wasn't rushed, and made sure I was clear on all aspects of what would happen. Being able to see documents was good, unable to read all but asked Jon questions in which he answered. Thank you once again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 10, 2017

    Freedom is doing a great job on getting my debt resolved. I am happy with the way they are getting my debt lowered. I like the dashboard where you can check on your account, and see what's going on with each debt. When you call everyone is very helpful. Thank you Freedom.

    Thanks for your vote!
    Verified purchase

    Reviewed June 10, 2017

    Yes there is a fee. There is always a fee. What you are paying for is help and peace of mind. If you feel like you are drowning on your own, it's ok to get help. I will be out of credit card debt in one third of the time now thanks to Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 10, 2017

    I really was blessed to have Mike as my FDR representative. He was patient when we kept playing phone tag. He was informative, caring and thorough. A excellent experience overall to a very stressful life situation. Thanks Mike for all you do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 10, 2017

    Robert ** has spent A LOT of time with me on the phone and thru email. He has been extremely professional but also friendly as well. His continued patience and understanding/knowledge thru the whole process made the difference in convincing me this was an organization & person I could trust and want to be involved with. Great customer service really makes the difference!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 10, 2017

    This has been a horrific experience! I informed both FDR and NLLG that one of my creditors sent a letter stating that legal action would be taken against me. I was told it was scam. I asked for the creditor to be called and no one would call. Guess what happened... now I owe more money. I have done everything I was told to do. Not sure how this is going to work out. Yes FDR is recommended by the BBB but after this with one of my creditors I would think twice. I'm praying that none of the other creditors do this.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bearden,

    We are sorry to hear that your experience has been less than satisfactory. We are certainly still able to settle debts that have gone into a legal status and we are confident that the remainder of your program will continue to be successful. We would like to reach out to you to discuss your concerns however and hopeful provide you with a peace of mind regarding the circumstances.

    Thank you!

    No response received
    Verified purchase
    Staff

    Reviewed June 10, 2017

    I'm delighted to write this review of my interaction with your service representative Joshua **. He was very patient, knowledgeable, and courteous. It's amazing how well he handles this job dealing with people such as myself... under a great deal of financial pressure. I will be forever grateful for your prompt assistance. Thanks ever so much!!

    Thanks for your vote!
    Verified purchase

    Reviewed June 10, 2017

    In mid May - I gave FF enough money to pay all of my debt. Only 1 is in negotiation. I also asked to have one company removed, which I still see there. I paid off early so I could clear my credit. Why is it taking so long to get debt free?

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Seifert,

    We apologize for any delay in resolving your remaining debt. We would like to reach out to you and further discuss your account. Please let us know the best time that we may reach out to you!

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Staff

    Reviewed June 10, 2017

    Financial Debt Relief Consultant Cody ** was very good explaining the Freedom Debt Relief. Sure hope that the enrollment of the services will help to put this debt behind me. I am sure that this debt is going to affect my score in a negative way, but so be it. Thanks.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 10, 2017

    Gillen has been awesome. I really didn't even realize what a burden all of my bills and collections had become until I worked with Gillen. The process is quick, all of my questions were answered, and I almost instantly felt relieved. I feel like I have a great friend helping me get my life back. I am very happy with my decision.

    Thanks for your vote!
    Verified purchase

    Reviewed June 10, 2017

    I am very happy with the professionalism of this company to help me with my debt situation after a move to another state, an illness, and loss of my main income. I got my health back on track and now working to get my finances in order. Thank you very much FDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 9, 2017

    Very pleased with the phone interactions and how nice and knowledge Mr. ** is. Felt I could ask questions and he made the process (Debt consolidation) easy to understand. Mr. ** went out of his way to help me. I would recommend Freedom Debt Relief to others.

    Thanks for your vote!
    Verified purchase

    Reviewed June 9, 2017

    We could not be more pleased and truly happy and satisfied with Michael and FDR. Now we can breathe a giant sigh of relief. Thank you! You just don't know the FREEDOM you just gave us. Keep up the great work.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello cindy,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 9, 2017

    It is such a simple procedure for a complicated problem. FDR is a great company and couldn't ask for any better. They are easy to talk with and work with. They set it all up for you and you simply follow their guide. It is a great company. If you ever find yourself in a corner, turn to Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 9, 2017

    I signed up today. I am very pleased so far with the service that I received from Tyler and the Federal Relief team. He was very thorough and I am confident that I will be represented well and that I will save a lot of money using their services.

    Thanks for your vote!

    Reviewed June 9, 2017

    I signed up about a year ago and failed to fully understand what a joke this was. They take a percentage of your debt and slice it up into what they call settlement fees, your settlement fees are paid before they actually pay your debts. You stand a much better chance and a much low settlement rate if you go with a debt settlement lawyer or better yet do it yourself. So instead of being able to pay a credit card company quicker in a year if you settled with the company, you end up paying more over a longer period of time with their settlement fees tacked on. It's much easier to negotiate with the credit card company directly, than with them. Their debt consolidation plan is a joke, that keeps you in debt much longer. My advice, leave as soon as possible. Seek an attorney to help you out with lawsuits or settle the debt yourself with the credit card company.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Uy,

    We are sorry to hear that we were not able to assist you in becoming debt free! We understand that our settlement fees may seem high, however they are some of the lowest rates in the industry and regulated by the state you live in. If there is something we are able to do to resolve your complaint, we would like the opportunity. Please let us know how we may reach out to you!

    No response received
    Verified purchase
    Customer ServiceStaff

    Reviewed June 9, 2017

    I panicked when I realized I couldn't make my minimum payments due to underemployment, separation from my husband, and legal bills. I called FDR and was reassured that they could help me. I was nervous at first, but their plan works and my debts are getting resolved. Their customer service reps have always been helpful, understanding and courteous during this stressful time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 9, 2017

    I am coming in this not knowing which way to turn. John ** was kind in handling my questions and concerns. John answered my questions while putting me at ease on some things. Looking forward to doing business with you. Thank you for helping me out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 9, 2017

    The service was very professional. Did get very good information from the Agent. He was very polite. Planning to get my debt cleared and hope to get back online. Will work on to got get my money to work.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 9, 2017

    Linda was very professional and friendly and made this difficult decision an easy and stress-free process. She was able to work with me while I located additional information and the turnaround time to advise me if I had been approved was excellent. Because of her help I would definitely recommend my family and friends that are in similar situations as I am.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 9, 2017

    Gregory ** was very helpful and patient with my questions and concerns. He was very thorough when explaining the procedures and terms. I also really appreciated that he said he would still be available for any questions I might have after his part of the job was complete, I thought that was very nice of him.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 9, 2017

    Dylan ** was extremely helpful and answered every question and explained the service and process very thoroughly. I was stressed out about not being able to pay my creditors and Dylan was empathetic and helped me to resolve this issue. He was very patient and walked me through policies and procedures. I so appreciate his guidance.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 9, 2017

    I clicked on an ad for Freedom Debt Relief last night and put my info in just to see what they might be able to do for me. I was very quickly contacted by Jon **, one of their sales agents ("debt consultants"). He was very friendly and reassuring and spent a lot of time explaining everything and answering my questions. I ended up enrolling in the program. However, after sleeping on it and doing some more research, woke up regretting my decision. I'm not currently behind on payments. I have already closed my accounts and setup hardship payment plans with reduced interest/fees with my credit card companies. The FDR plan would save me about $200 a month, BUT in the process it would have trashed my credit (my credit isn't great but it's better than it would be if I stopped making payments) and been at a high risk of being sued.

    I found through research that some of my lenders, like Discover, are notoriously aggressive and quick to sue. FDR does let you opt in to legal protection at no additional cost, but only the attorneys' retainers are included. You still end up footing court costs. It's possible FDR could have helped me- I'm sure at least some of my debt would have been successfully negotiated because I know they've done it for many others. However, there was also the big risk that I would let accounts that are current go into default, balloon up with interest and a ton of late fees, potentially even go to court, and I could end up having to pay even more than I already will. That risk, plus the short-term damage to my credit score, wasn't worth it to me at this time. Jon was very quick to cancel my account for me today and wished me good luck.

    If I ever ended up in such dire straits that I was on the verge of bankruptcy and wasn't making my payments, I would once again consider FDR. My advice - just make sure the risk is worth it to you based on your current financial situation. You need to be in pretty bad shape for this to be your best option. And call your credit card companies first. They want their money so they are usually willing to work out a reduced payment plan, or if you're already in serious default, you can negotiate a settlement with them yourself without paying another company a fee to do it for you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Reynolds,

    Thank you for your review. We are sorry to hear that we will not be able to assist you with becoming debt free however we always have your best interest in mind and are happy to hear you will become debt free through your own means!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Transparency

    Reviewed June 9, 2017

    In general, Freedom Debt Relief is not what I expected. There has been a recent settlement accepted from Bank of America. Discover Card, despite correspondence to the contrary, continue to deduct $35 a month as my "consumer protection" and seem to be content to settle the debt that way. There has been no activity with my largest creditor, Chase at this time. The monthly updates and charts are not helpful in deciphering progress.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. McGowan,

    We are sorry to hear that the program has not lived up to your expectations. We strive to provide excellence to all of our clients and want your experience to reflect that.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 9, 2017

    Monica was very welcoming and a real good listener. She explained the program in great detail and without making things complicated. She was very helpful in walking me through the DocuSign process, as well. She answered all my questions clearly and completely.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 9, 2017

    Tiffany was kind and understanding and very helpful. I would recommend to anyone needing these types of services. She explained everything where I could understand and I feel much better about my situation now. They are great great great!!! And awesome!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 9, 2017

    Tasha was friendly, polite & encouraging. I am grateful that I got her. She is very kind and never made me feel like I was taking the "easy" road. I felt like she really cared about me and my situation. She listened and offered helpful advice, she worked hard to make sure I understood the process and followed through on her research and kept the line of communication open. THANK YOU TASHA!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 9, 2017

    My experience with Freedom Debt Relief has been stellar! They have been able to reduce my debt by huge margins. I had a mountain of debt. I knew it would take a lot of work and determination to overcome that debt, but I stuck with the program and FDR did the rest. Now I see the light at the end of the tunnel. I will be able to breathe again soon. Bankruptcy was not an option for me. FDR was. They took me through, step by step, leading me in the direction I needed to go to achieve financial freedom. Thanks FDR! You are a lifesaver!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Alex,

    Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaff

    Reviewed June 9, 2017

    I am so pleased with the help and understanding that I received from FDR. There was no condemnation or judgement, just "How can we help you." They answered all my questions with professionalism and understanding. Dylan was able to help me reach a price that is very doable for me. Thank you so very much for relieving a thousand tons of stress off my shoulders.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Miller,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 9, 2017

    Cody ** and Gabrielle ** were amazing! They both explained everything in great detail and answered any questions I had with knowledge and efficiency. Both Cody and Gabrielle were friendly and welcoming, they made me feel very comfortable with the whole process and Freedom Debt Relief in general. Very happy with my experience so far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Veach,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 9, 2017

    My experience with FDR was very positive. I received a prompt response after inquiring of the available services online. Jennifer was extremely helpful with the overall application process. I am excited to be on my way to financial freedom and would recommend FDR to anyone struggling with financial debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Gallo,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 9, 2017

    Gillian was beyond helpful in getting me approved and enrolled in the program. She went above and beyond to help me with my debt issues. Her customer service is exemplary. Thanks to her help, I should be able to remedy my credit situation quickly.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Carey,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 9, 2017

    Ryan ** and Justin ** were a joy to work with. They are true professionals, very polite, friendly and most important knowledgeable. Ryan is so efficient and made this process so easy and effortless. Justin is very thorough and so personable. It was such a great experience that I will not hesitate to refer them to anyone I know who needs help. Thank you so very much Ryan and Justin and Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Banks,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 9, 2017

    Gillen ** was very helpful. Explained things clearly and was able to answer all my question. I clearly understand how the service works. I am looking forward to paying off my creditors and being able to move on with my life once this is completed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 9, 2017

    Very professional and caring to your needs, what a great experience! They are always there when you need to ask any questions, and keeping you informed of your progress along the way. I had my doubts, but not any more. This was the best financial decision I have ever made. Thank You!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Hoffman,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 8, 2017

    Yes I would recommend not just a friend but anyone. Excellent. Don't know what you would have done if I had not found Freedom Debt Relief. Gillan ** assisted my every need and answered every question. She is surely an asset to your organization.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Stokes,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 8, 2017

    My debt consolidation. I was treated the utmost respect and kindness. Starting with Karen ** and throughout the whole process from beginning to end. This program was the best thing that happened to me after the death of my husband. I am very happy this weight has been taken off my shoulders. I want to thank each and everyone involved.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Carpino,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Reviewed June 8, 2017

    In the beginning it was all promises. Once the payments have been made and debt settled, they will refuse to write a letter stating the account has been settled with the creditor. It is up to the client to contact the creditor to request the letter stating the account has been settled and it is up to the client to report to the different credit bureaus to reflect that. They will only provide a generic letter without account number and a settlement agreement. At the end, you end up paying almost the full amount of the original debt. At the end, your credit report takes a massive hit while you may almost the full amount because of the fees or charges. Just call the creditors yourself and settle directly with them. Learn from my experience.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Gurung,

    Thank you for your feedback. Unfortunately, creditors generally refuse to provide debt settlement companies with Paid In Full or Zero Balance letters, which is why we recommend the client reaches out and obtains these letters themselves. We understand your additional concerns and would like to discuss these further with you. Please let us know the best time we may reach you at!

    No response received
    Verified purchase
    Customer ServiceStaff

    Reviewed June 8, 2017

    I was at a breaking point where my phone would ring 30-40 times a day from creditors wanting money. I saw an ad on Facebook that one of the people from Shark Tank recommended Freedom Debt Relief. I researched them and made a decision to contact them. I spoke to Hannah, my consultant. She saved my life! She was SO very understanding, not judgemental and said she could help me get out of debt within 3 years. I started crying and thanking Hannah for her kindness. I am on my way to freedom debt and I have Freedom Debt Relief to thank for that!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Jandt,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed June 8, 2017

    When speaking with Yvonne and Jennifer, they were very understanding and clear and listen to my questions and concerns and made the process easy without getting too personal. Very excellent service and giving hope through hardship. Keep up the great service. God bless.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Canales,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 8, 2017

    I would recommend Freedom Debt Relief to those who are struggling. I feel like I am able to take a breath and not feel like the world is crashing in. The individuals at FDR are amazing! They care about what you're going through and help to get you enrolled.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Crane,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 8, 2017

    My initial consultation with Robert ** was excellent. He explained the different programs, what I would be eligible for and was extremely patient and kind. It was very reassuring. He is very good at what he does. He answered all my questions and followed up with email and phone call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Pat,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 8, 2017

    We were so glad to have an associate that was patient with all of our questions while we figured out this was our best option. He waited for us to weigh everything he said and didn't push us one way or the other. He was helpful and there was no judgement, just information sharing.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bakken,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 8, 2017

    My experience so far has been great. I wasn't sure whether or not to go ahead with the program at first. Thankfully David ** was there to provide me with information to make me feel confident about moving forward. Every question has been answered with great detail. I am confident that I'll be out of debt within the time frame I was shown. Thank You FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Cruz,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 8, 2017

    Thank you for making this easy during struggling times! My representative was very quick and thorough in the process. He was also very polite and professional. Once again, thank you very much for this opportunity to help my current situation a little bit easier.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Mitchell,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 8, 2017

    The day I received the call from Bre at Freedom Debt Relief, was the most blessed day. Hopefully in a few years I will have paid off everything and redeemed my credit. I am so thankful for Bre's call. This wonderful company and staff saved me from having to file bankruptcy again for the second time. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mary,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 8, 2017

    I had a very positive experience with Freedom Debt Relief. John ** was my Certified Debt Consultant. He was professional, respectful and very patient with me. He answered all of my questions quickly via telephone or email. I appreciated his time and effort during this process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Emil,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 8, 2017

    Jason was very knowledgeable and did a GREAT job going over everything! Jason worked with me on my payment as well. I would HIGHLY recommend program to any of my veteran friends going through tough times. He went over all of the paperwork and all of the procedures in a lot of detail. Jason is a asset to the firm.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Skretta,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 8, 2017

    Freedom Debt Relief has helped me resolve several debts and is continuing with the rest of my creditors. Their representatives have always been courteous and knowledgeable with questions that I have. I recommend using their service when you find yourself backed into a corner with creditors calling, emailing, and sending regular mail constantly.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Wells,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Loading more reviews...

    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

    Media

    VIDEOS & IMAGES