Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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Reviewed June 28, 2017
Everyone at FDR has been so thank you and encouraging. Helping every step of the way. I would recommend them to anyone who is struggling with credit card payments. They don't make you feel like a failure. Always there to answer any question you might have. It's a little overwhelming at first but they help you with that too.
Reviewed June 28, 2017
Debt relief program, I am very happy with the progress of the program and absolutely enthused by the help in solving this matter. I would certainly recommend this program to anyone that is in need. The program and the system have helped me immensely in solving the problem I had with that, which have been caused by health problems of my wife and then of my own.
Reviewed June 28, 2017
I'm so so glad I found Freedom Debt Relief to help us with our debts and they're doing miraculous and expeditious job with our situation. I was at a lost before I stumbled upon FDR, I couldn't even sleep. Now that they're working on our case, I truly have hope to see the light at the end of the tunnel! Looking for a freedom from debt. Thank you for the first settlement with AMEX, and thank you thank you FDR, thank you very much!
Reviewed June 28, 2017
I was very impressed with the service, they were very informative, and sent me all the information I needed to be able to understand the process. They informed me as to what my payments would be and the date the payments will start. I would highly recommend this to my family and friends.
Reviewed June 28, 2017
Thus far, every time I have had a need it has been meet. The CSR's are very nice. The only thing was I was offered a C-loan and was approved but by the end of the loan vs the end of paying FDR I would have had to pay an additional 15k so I had to decline it. After all going from one loan or credit card to pay another is what got me in the mess I'm in. I would have love to get all my debt into one but adding 15K plus 1 more year in payments would have been a stupid move on my part. I thought when I was first offered this that my payments would be at least close to the same, thought that was your intentions to help me get my credit back.
Reviewed June 28, 2017
My experience with Freedom Debt Relief has been an excellent experience. Always available to answer questions that arise. They have taken all my accounts and are processing everything in a very timely manner. Extremely happy that I chose Freedom. Would definitely recommend this Co.
Reviewed June 28, 2017
The staff has been very professional and understanding and I would recommend Freedom that tell my friends and family. In the beginning I was very hesitant about using your services but after speaking to the staff they made me very comfortable and made me realize that I was doing the right thing and I see now that I have done the right thing in reference to my credit. Thank you again Freedom Debt Relief.
Reviewed June 28, 2017
In the begin I was not happy at all because I was not seen any results due to the fact that I thought the program work one way but, it actually work the opposite of my thinking. But, now that I really consideration myself part of the program, I can truly say I have begin to like it. Have received noticed that several accounts has been paid off.
Reviewed June 28, 2017
I had 9 accounts when I started with you and am down to 4. Two that I am making payments on now and two with TBD to go. This is a great help to me since I became a widow. THANK YOU VERY MUCH. I have also recommended a few people to check you out.
Reviewed June 28, 2017
I reluctantly signed with Freedom Debt Relief, unsure of whether the program actually worked. I was so overwhelmed with debt. I figured if it didn't work that I wouldn't be any worse off. Signing up with Freedom Debt Relief is the best thing that I have ever done. Great program, great results.
Reviewed June 28, 2017
I like how they handle situations. You see accurate and fast results. They keep you inform all the time and the customer service is awesome and very knowledgeable of what they do, and if they do not know the answers to your question they try to get you to the right person right away without the going around stuffs like creditors do.
Reviewed June 28, 2017
They helped me clear my debt in the time said and I am very happy with them they worked very hard to resolve any issues that arose. And I'm very happy with them they were on time with everything and payments I've been working with them for I think 3 or 4 years.
Reviewed June 28, 2017
We entered FDR program one month ago; that is not enough time for us to accurately evaluate their progress. We will be glad to provide you more information after 90 days. The first month all our bills came out of our checking accounts because we had not turned off our auto pays and FDR payment came out as well. Therefore, we had to ask FDR to please deposit the payment back into our account. They did as requested without any reservations. Thank you.
Dear Ms. Sherman,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
This was the best decision I made over a year and half ago. Thank you so much Freedom Debt Relief for getting me on track. Customer service and all the representatives that I have spoke with have helped me in ways I never thought. Thank you!
Reviewed June 28, 2017
So far I am having a good experience. In the beginning I was cautious but every time I have needed information or help they have been able to talk me through the program and what I need to do. They are prompt when I have left messages and I still talk with the original person from National Debt Relief that started my program.
Reviewed June 28, 2017
Me and my wife couldn't be more please at the rate my debt is getting paid off. It's like no one is bothering us and we enjoy not getting them unwanted phone calls from the creditors. I'm very please at the way they're handling our debt. Thank you.
Reviewed June 28, 2017
Never once did I feel intimidated or like a "loser" because of my debt. Very helpful and caring, if that's a word you should use for a company like Freedom Debt Relief? They are a very good company to work with. I am so looking forward to seeing the day when I am debt free! I am 53 years old and want to retire one day. If I work, it will be because I want to and not because I HAVE to.
Reviewed June 28, 2017
I'm glad I've joined Freedom Debt Relief. I've been a member since Feb 2017 and already have to active settlements and two more in the works. This program has allowed me to get out of debt faster at a lower rate.
Dear Ms. Valentine,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I've had no problems with Freedom Debt. They have resolved several of mine and my daughter's debts and we will soon be debt free with those particular creditors. I've been able to work with Freedom Debt without any problems and I would certainly recommend them to anybody who is needing some debt resolution.
Reviewed June 28, 2017
It is easier to pay our bills now. The only thing that we have noticed is that there is still interest being added to the cards that you are taking care of. Phone calls coming in all the time too. Don't know when they will be paid so no more calls and interest added.
Reviewed June 28, 2017
My concern were handled with ease and care. Freedom Debt Relief negotiated the lowest payments which saved me money. I am very pleased with their service and I don't think I would have found this level of service anywhere else.
Reviewed June 28, 2017
I started a year ago and have had excellent service from then till now. By sending my monthly deposit I am able to see my accounts being in settlement and I hope to resolve my debt earlier than I expected. I am 70 years old and finally at peace. Thank everyone for working with me.
Reviewed June 28, 2017
Going through a financial situation like this is not easy and it is emotionally draining. Lloyd was truly a blessing in the entire process. He was kind and considerate of our feelings and was extremely helpful in all stages of the process. So thankful he is the person on this journey with us.
Reviewed June 28, 2017
I am very pleased with the team at Freedom Debt Relief. They have settled many of our debts and are working hard to help us. Great job!!! Would definitely recommend them. If anyone needs help like we did you won't regret using Freedom Debt Relief services.
Reviewed June 28, 2017
Great service. Thank you to giving me my peace of mind back. I was in a debt over my head and needed help. They gave me peace knowing that my debt would be resolved. I know now how to handle my credit and make wise choices. To anyone who has sleepless nights and don't know where to turn, give them a call.
Reviewed June 28, 2017
I'm so glad that I discovered Freedom Debt Relief! I was struggling, and now I have some peace of mind that everything is going to be alright! They were able to settle 4 of my debts right away and quickly moved on to the next negotiations. It would have taken me a very long time to try and pay them off.
Reviewed June 28, 2017
So far one debt is paid off and we are working on the next one. I wish I could come into a lump sum of money to pay off what they have negotiated so far. I pray I am able to continue making the installments. God bless. Thank you Freedom Debt.
Reviewed June 28, 2017
I love working with Freedom Debt Relief. They are very professional and is helping me resolving my debt in a very timely manner. Great customer service. Always there to answer questions in a very professional way. Thank you so much.
Reviewed June 28, 2017
I have been working with FDR for almost a year now, as they're helping me clear out my entire debt, and so far, have been very satisfied with their professionalism and hands-on approach in helping me with any questions or concerns I have. I would definitely recommend them to friends and family.
Reviewed June 28, 2017
Freedom Debt Relief has been wonderful in helping me. Their customer service is outstanding. They are very specific in how the program works for you. I would recommend them to anyone that finds themselves in over your head. They give you the breathing room you need to live a normal life.
Reviewed June 28, 2017
FDR is relieving a lot of stress I had meeting minimum payments. They have done a good job resolving my debts. I follow their progress easily on the client website. I am happy with FDR. They exceeded my expectations and all I have to do is make a reasonable payment each month.
Reviewed June 28, 2017
Creditors still harassing me with letters and calls, some are pretty intense, especially Capital One. Just waiting until all of them are settled. I know it takes time and Freedom Debt Relief is doing their best to get me debt free. Thanks FDR!
Reviewed June 28, 2017
I have been very pleased with the services. The staff is very fast in responding to emails and helping solve problems. It has been a relief to not have the collection calls and to know that the program is helping me get all of the credit cards paid off.
Reviewed June 28, 2017
I was impressed about the settlements, so far I have one to go. It's bigger than the first two so I waiting to see how this last one works out, otherwise I am overall very happy so far. I just wonder how long will my credit score be low or when it will start to rise again.
Reviewed June 28, 2017
Very reliable and professional people to speak with and they are always there to answer any question. In a few short months already has two debts being worked off. I would recommend Freedom to my family and friends if they asked.
Reviewed June 28, 2017
I would recommend this company to my friends and in fact I already have and I have told other people about this company. The stress relief alone is wonderful. I know my debt is going down each month and I am not getting all the nasty calls and letters in the mail.
Reviewed June 28, 2017
First I received a letter from you when I was financially in a dire situation because of giving/getting loans for someone with the promise of being paid back - never happened. Some things are hard lessons. You immediately took over and much to my relief my creditors were being taken care of. You saved my life. I have recommended you to several friends because I did not want to go thru bankruptcy and that was my only other option. Your employees are top in their courtesy and professionalism. Thank you so much.
Reviewed June 28, 2017
I am very pleased with the program and process. I feel about little relief in my financial situation. The task is still a long way to go, but I feel that in time things will get better for me. Thanks to you and this program.
Reviewed June 28, 2017
Thank goodness for this company. If it wasn't for them, I would have never been able to pay off my debt. I sought out a few other places before them and no one else would even help me. It was easy to get enrolled and they keep you informed with everything that is going on.
Reviewed June 28, 2017
I am happy with program that was provided to me. I am also very happy with the customer service and support provided throughout my plan. This program helped at a time when we most needed it. It helped us achieve goals we never thought possible.
Reviewed June 28, 2017
I would definitely recommend. In fact I already did. I understand my sister is already in the program. I love the staff. Customer service has been amazing since day 1. Very friendly, patient and knowledgeable. It's been a great experience for me.
Reviewed June 28, 2017
Very pleased with application process and any follow up I've had. Anytime I've called workers have been nothing but nice. I have been telling others about your program. I was pleased to know I could change payment date to fit my payday schedule.
Reviewed June 28, 2017
I was very happy with all of work FDR has done for me. Unfortunately I have come upset with the fact that it has taken over a year to close out the final account. The overall attitude of the customer services reps is friendly.
Dear Ms. Gonzalez,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I have been more than pleased with the way my debt has gone down with Freedom Debt Relief. They have helped me so much!! The have settled some of my biggest debt for amazingly low amounts. It would have taken me decades to get debt free on my own!! Thanks Freedom Debt Relief.
Reviewed June 28, 2017
Freedom Debt Relief went above and beyond to help me with my debt situation. Great service, very helpful and supportive with any questions or concerns. I would recommend the services 100%. Thank you Freedom for my peace of mind and being my voice in my time of struggles.
Reviewed June 28, 2017
Very helpful in resolving debts. Setup was easy. Monthly payments are made seamlessly. There are monthly notifications as to progress in the program. Each creditor account shows amount negotiated, savings, how many payments toward payoff. Freedom has a team approach so any representative is able to assist with your question.
Reviewed June 28, 2017
I am happy for the most part with my experience with Freedom Debt Relief. I am glad that I have a few accounts settled and paid off. I understand that in order for it to go faster, I need to add funds. The only thing that I would change is that when they provide a customer with a settlement amount, they should also provide how much the settlement fees will be and the schedule for payment of those settlement fees. Thank you.
Reviewed June 28, 2017
It has been my experience that Freedom Financial has been able to not only resolve issues of my personal debt, but has allowed me to regain control of my life. It is a long process, but it is an easy one. I'm very grateful and thankful for their professional call center officials and response to issues. The website interface is easy to use and updates regularly. High recommended! Great service! Very professional and patient.
Reviewed June 28, 2017
Freedom Debt Relief have done everything they could to help my debt. It is not a fast process but it takes time to negotiate with companies. I am very pleased at the progress so far and I hope to recommend them to my friends that need help with their credit.
Reviewed June 28, 2017
Excellent program, at first at had my doubts but after seeing the results and how quickly they resolved each debt. Great program and customer service is always there willing to help at any time. I would recommend it to anyone to try it. GREAT JOB!!!
Reviewed June 28, 2017
It is early in the program for me so I cannot comment on the settlement process yet. However, I feel like FDR has made getting established very easy and the customer service agents seem to care about me and my situation.
Reviewed June 28, 2017
Freedom Debt Relief has been successful in helping me get these bills paid off quickly. My first card payments were definitely reduced at an amount I would have never been able to do on my own. I was surprised how quickly I had the first card paid off. I could not have done it without their assistance.
Reviewed June 28, 2017
I couldn't be more pleased with the help that Freedom Debt Relief has provided. I signed up when I was facing cancer surgery and long periods of unemployment while recuperating. I knew I would not be able to make payments on my credit cards so Freedom Debt Relief took over and has already gotten two settlements and is working on the rest.
Reviewed June 28, 2017
The past several years have been a learning experience for me, and freedom has been there for me. I appreciate their guidance, and helpful tools Thank you to the staff at Freedom. I would definitely recommend Freedom to friends and family.
Reviewed June 28, 2017
Love that I'm slowly climbing out of debt - I appreciate the help of Freedom Debt Relief. The only complaint I would have is that I wish they were more frequent with their updates in letting me know what's going on with the creditors. I have a few that have not been contacted yet for negotiations...
Reviewed June 28, 2017
I have been making timely monthly payments as you (Freedom) have recommended for the last 6 months and already have a few accounts resolved and communication is apparently Freedom's strong suit. I could not be any happier. Looking forward to the finish line.
Reviewed June 28, 2017
This company was kind, but firm. The estimate they gave me about the savings and length of payoff was fairly accurate. Even the application process was easy. They took care of everything after they received my info. It was rough at the beginning because the names and numbers I left for references when I applied for these financial institutions got several phone calls so that was hard and embarrassing. But that had nothing to do with Freedom Debt Relief.
Reviewed June 28, 2017
I haven't been with FDR for a long time but so far I've been very impressed and happy with the service. Very helpful, understanding and non judgmental. They've been easy to work with, coming up with solutions to just about every scenario my situation presents. Can't wait to be debt free!!!
Reviewed June 28, 2017
I was very pleased with the resolutions for several accounts. Saved me a lot of money and headaches. I would recommend to anyone looking to resolve credit problems. It was easy and the team was very professional and effective. The phone calls and collections letters stopped immediately.
Reviewed June 28, 2017
When I was sold this service I thought I would be getting periodic updates on my account but nope my credit score has also been destroyed. It's almost impossible for me to find an apartment or open up a checking account because my credit score is so terrible. Very disappointed.
Dear Mr. Franko,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Freedom Financial saved my life. I would recommend them as the best in the business. Over the time that I have used them and their legal advisers, I have never had a bad experience. Without this company, I am not sure I would be here today. Thanks for being there.
Reviewed June 28, 2017
I am more than happy with the experience I have gotten from this company. They have help me every step on the way to clear my record and build my credit score. I would recommend this program to any of my friends if they ever feel the way I used to. Thank you for your help.
Reviewed June 28, 2017
So far the company has been great a big relief in my life! Customer service has been wonderful! I have a long way to go and people forward to working with the Freedom Debt Relief. I will highly recommend them to my friends and family. That's all for now!
Reviewed June 28, 2017
At first I was unhappy because when I called I would get one information and the emails would say something else, but now I'm good so I recommend a friend, Brenda **. I hope she will be happy like me. So treat her well and all will be fine.
Reviewed June 28, 2017
I was really in a bad place in debt, stressing over paying the monthly bills. Freedom Debt Relief put me on a timeline with a monthly payment to settle with creditors for less money in much less time it would have taken me to pay off these bills.
Reviewed June 28, 2017
I had a good experience with Freedom Debt Relief. They have been very helpful since the beginning and now I am on my way to becoming debt free. I have never had an issue with them and the people who work with them are very friendly. I would highly recommend them.
Reviewed June 28, 2017
This program has made it easier for me to get out of debt. It also is affordable. I'm always sent emails with updates. I've never had a rude person on the phone. They are so nice. I would definitely recommend this program to family and friends.
Reviewed June 28, 2017
Freedom Debt Relief is a life saver. When my credit card payments became overwhelming after the death of my roommate and I lost everything, I contacted Freedom Debt Relief for help. They set up a payment schedule that I could afford and are working with my creditors to resolve my credit problems. I really do not know what I would have done without them. They make it easy.
Reviewed June 28, 2017
I am happy you are helping me, I am still having a hard time with my finances, I can't wait to have the balance paid off. Can I add more accounts to this debt as the $200 plus a month is hard to make other payments I need to pay.
Reviewed June 28, 2017
Very kind and helpful. Put my mind at ease for taking care of my debt. Always kind and considerate when dealing with customer service. Would recommend to anyone who has been put in a hardship situation, especially one that is not necessarily in their control.
Reviewed June 28, 2017
I would definitely recommend Freedom Debt Relief to my friends and family! I was nervous at first but now I see Freedom Debt Relief is here to help the people resolve their debt! Customer service is excellent. They work with you and guide you through.
Reviewed June 28, 2017
In the beginning I thought this would just be taking money from me. However, I've noticed a lot of my debt disappearing and if it wasn't for this great opportunity I don't know where I will be right now. It feels great knowing that there are people who are helping others to gain control over their finances.
Reviewed June 28, 2017
Freedom Debt Relief has been helping me to eliminate my debt. They take you through each and step by step. They get you a lower payoff for your credit card debt. They have been extremely helpful and supportive every step of the way. Thank you Freedom Debt...
Reviewed June 28, 2017
I have had a good experience with Freedom Debt Relief. They have saved me from financial ruin. They have acted in the utmost professional manner with me and have kept me informed every step of the way with this process. I would recommend this program to anyone who falls into the same situation as I did and thinks there's no way out. There is a way out. Call them.
Reviewed June 28, 2017
They have always helped me when I need them. They are never rude on the phone to me. They always have a smile over the phone. When I have questions they get back to me right away. I would recommend them to friends and family. They are also helping me get out of debt.
Reviewed June 28, 2017
I was skeptical about calling about debt relief but my adviser Ryan was super friendly and helpful. He walked me though every step of the process and answered all my questions to put me at ease. I would totally recommend this program.
Reviewed June 28, 2017
Scott was very patient with me and didn't bother me right away after we disconnected. I was on a trip and signed up and when he called, we talked for a little bit and the call got disconnected. He waited 4 days to reach out to me again. He was very good at explaining the loan time and took his time with me. Very professional. I would definitely recommend him to contact to anyone that may ask.
Reviewed June 28, 2017
I've been going through a rough patch in my life since January of this year. My fiancé left and all the bills fell on me. This put me in a bond of living paycheck to paycheck and having to decide which bills to pay over others. It wasn't what I wanted at all. I finally gave into the fact that I couldn't get out of this without help which is when I reached out to Freedom Debt Relief. When I called, Nick ** was very helpful and he was understanding and explained everything in full detail so that I understood what was needed or was going to happen. He walked me through the process and now I'm on my way to financial freedom. Thank you.
Reviewed June 27, 2017
I spoke with Angelica ** to initiate my debt relief program. She was very courteous and thorough. All of my questions were answered and she provided the information to make sure I was informed and felt secure with Freedom Debt Relief. I would definitely recommend Freedom Debt Relief to my friends and family.
Reviewed June 27, 2017
I will have to say that at first I was skeptical, naturally. I felt more at ease as I went through the process and realized how professional and supportive they were. The payments are really affordable but the real thrill comes after you have been making your payments on a regular basis for a while and you get a report informing you that Freedom Debt Relief has settled with one of your creditors and has freed you from THAT debt!
Reviewed June 27, 2017
I thoroughly enjoyed my experience talking to Jason. He was very knowledgeable of the program, and made it easy to understand. He showed a very caring passion for his clients, and willing to be helpful in any way to make sure the program is successful for your needs. Thank you for this young man, I was truly blessed to have talked to him.
Reviewed June 27, 2017
Ryan was very helpful and cordial. He had good information and was very patient. The entire process was made easy by the simplified online forms and coaching over the phone. I really appreciate his help. He offered his help with phone number for any question that might arise in the future.
Reviewed June 27, 2017
Going through this process with Gillen gave me comfort in a time of hardship. She was incredibly helpful and pleasant to work with! The things needed to complete it were presented in thoroughly and clearly throughout, and any questions I had were answered. Very appreciative of her help!
Reviewed June 27, 2017
I was very happy with the help they gave me and the money I will be able to save and continue helping my daughter. Thank you for helping me with this. Now I can look forward to the future, I have truly learned from the past mistakes and will take care of myself also.
Reviewed June 27, 2017
Linda ** made me feel so comfortable with this process. She answered every single one of my 5,000 questions. She was extremely polite and very relatable. I'm so glad that I get to start this journey with her in my corner! Thanks, Linda!
Reviewed June 27, 2017
I am an individual who needed help. FDR gave me hope. I didn't know where to begin, so I picked up the phone and called. Mike stuck with me through the whole process. I am looking forward to resolving my debt.
Reviewed June 27, 2017
Very helpful, very good at what she does. She is nice and pleasant. She is understandable to my situation which I had explained to her. Her experience shows see cares for people like me that need help with their finances. And is willing to allow you to explain your needs. There should be more people like Angeleah **!!!
Reviewed June 27, 2017
Kris was very helpful and informative! Would recommend this service to all my family and friends!! He went above and beyond to make sure everything was explained. It's just comforting to know that I have someone like Freedom Debt Relief on my side! Thanks again for the service you provide.
Reviewed June 27, 2017
This was the most informational, quick results and set up time I have ever had. Everyone was very knowledge of what direction I need to go. Was very simple to get enrolled and no hassle from anyone. If everyone in this world was as nice and understanding as ya'll were, this world would be a better place. THANK YOU!!!
Reviewed June 27, 2017
I had been holding off from inquiring about the Freedom Debt Relief program. I had done my research but was still weary. I called and spoke with Venetia, who was so helpful and thorough. She made the whole process so simple! You could tell she truly loves helping clients. She explained everything to me in detail, both over the phone and in writing. All my questions were answered right away. I will save ~$700 month on payments!! My only regret is that I didn't do this sooner.
Reviewed June 27, 2017
I had a very good experience talking with Nathan on the initial setup and on the welcome call. I am leery about talking with anyone about my finances, but I did not feel pressured at all to make the leap and have someone help me in clearing my debt. I am definitely going to recommend this program to anyone I come in contact with that may need help with their debt.
Reviewed June 26, 2017
I was really impressed with the way they treat people and was really friendly with us. I can't wait to get started in the program and get out of all these credit cards and it's really cheap to do. We had Tony ** talking us through the process the whole time.
Reviewed June 26, 2017
Dayton is awesome and I am more than happy that I found this program to help save money on my credit card debt and payments. Thank you everyone from Freedom Financial, you are all impacting lives in the greatest way! Debt and financial struggles are a huge stressor and FF is giving us all opportunities for a way out.
Reviewed June 26, 2017
Monica was so helpful and made me feel less crappy about this whole process. I wanted to honor my debt and she helped me understand that the process is a viable option for me given my circumstances. She was very detailed in her explanation of the whole process.
Reviewed June 26, 2017
Scott was great. Very helpful and answered all my questions. Even related to my situation. Made me feel very very comfortable with my choice. I would recommend to anyone that needed help in this. Great guy! Keep up the great work. Love it.
Reviewed June 26, 2017
I was reluctant for quite a while to inquire about the Freedom from debt program but Angeleah was kind, courteous and very thorough in her explanations. I especially like that I will be working with her solely. The plan is very beneficial, serving my needs well. Very pleased.
Reviewed June 26, 2017
John ** was very helpful and made me feel that I could trust Freedom program. He answered all my my questions and always returned all my calls as well. I really look forward to relieve myself from my debt with the help of Freedom Debt Relief. Again thanks for everything.
Reviewed June 26, 2017
The debt specialist Dorothy was very helpful and friendly. She worked with my situation and was very informative. I appreciated everything she did to make my decision easy to make. The entire program was clearly explained to me and I was very satisfied.
Reviewed June 26, 2017
Had it not been for Freedom Debt Relief, I would be suffering in my debt. It felt like a never ending cycle of making minimum payments and struggling through the month. Now, I see a light at the end of the tunnel. Just a few short years and I'll be debt free!
Reviewed June 26, 2017
Freedom Debt Relief has literally changed my life. When no one else would even talk to me, FDR was there to pick me up and set things in motion to get me out of debt. The people behind the scenes are knowledgeable and courteous and go out of their way to make sure everything is smooth and stress free.
Reviewed June 25, 2017
I found Freedom Debt Relief online while searching for possible solutions for my credit card debt. I filled out a short questionnaire and before I closed out my browser, I received a phone call from a rep. wanting to help. I answered a few questions and he did the rest. He helped me find what was best for my situation and now I have a plan to get out of debt and be completely done with my credit cards!
Reviewed June 25, 2017
Tamara was very helpful and understanding of my situation, and found the most suitable alternative for my financial needs. She was very knowledgeable, and the process was a lot easier than I was expecting. I'm glad I made the call. Now time to start fresh!
Reviewed June 25, 2017
I definitely commend FDR for their persistence in resolving my accounts timely and with effective results. I also appreciate receiving updated information and easy access to my account online. This gives me the added flexibility to keep up to date.
Reviewed June 25, 2017
The person that helped through the process was Patsy **. She was so knowledgeable and patient with me. I hardly had to ask questions. Also she's a really nice person. It was quick and very professional. I WILL GIVE HER 10 STARS IF I COULD. Then I talked to Shan.. another very pleasant experience. I am so pleased with this program. Finally I'll be out of debt. Thank you Freedom.
Reviewed June 25, 2017
Abel ** was very thorough, informative, and patient in helping me with this process. He made every effort to work with me in establishing a time when we could go through the process step by step and allowed me to ask questions so that I would have a clear understanding. I appreciate his efforts and patience. He is an asset to your organization.
Reviewed June 24, 2017
Patrick and Neil were both so great to talk with and to try to relieve my feelings of debt. I felt so confident talking to them! They made me feel that they are there to help me in any way they can! Thanks Freedom Debt Relief so very much!!!
Reviewed June 24, 2017
I was drowning in credit card debt. I called Freedom Debt Relief and was enrolled in their program. In 4 months, the first debt was resolved! In 7 months, my credit card with the highest balance was resolved! I would definitely recommend this company!
Reviewed June 24, 2017
Super helpful. I loved working with her! She is smart, kind, and thoughtful. She was clear and kept things simple. I'm hoping to get stress free! Hahaha. I really hope to make healthier money choices. My habits need work but Venetia helped me feel kinda compassionate with myself.
Reviewed June 24, 2017
We are new with this program. But so far all has been great. Each person that I spoke with were clear and understandable on how the program worked. We were relieved to find such a company out there. Now we are waiting to see it in action in paying off this debt.
Reviewed June 24, 2017
I was skeptical at first, even worried I had set myself up with another problem, but I was thankfully proven wrong. I'm only 7 months into the program and I've already settled 3 debts with exceptional outcomes. I finally feel free.
Reviewed June 24, 2017
I am pleased that the negotiations are finally in process. I thought I read in the documents that they would begin to have agreements within 4 months. I did not understand they didn't happen all at once. So I am still waiting to hear on several agreements.
Reviewed June 24, 2017
Kriztopher was outstanding, polite, friendly and a gentleman. He took care of my problem and efficiently of the application process. He performs at a high level and proficient. Thank you Kriztopher ** for everything. Your kindness and respectful way of helping others, making things a lot easier.
Reviewed June 24, 2017
Tony ** did a fantastic job explaining the program to me. He was very courteous and knowledgeable. I really appreciate his help. Thank you very much Tony for a job well done. I am very grateful for your kindness and consideration.
Reviewed June 23, 2017
I am so grateful for Paula's help. I have been buried under so much debt for so long I didn't know what to do. My health is not good and I have been so afraid something would happen to me and my mom and sister would be stuck with my problems. Now with one phone call problem solved. Thank you Paula ** and thank you Freedom Debt Relief!!!
Reviewed June 23, 2017
We are just starting out with program and so far so good. I'm very hopeful that this experience is a great one and if anyone were to ask me that they needed help I would refer them to Freedom Debt Relief.
Reviewed June 23, 2017
Tyler was very professional, patient, and spoke clearly. It was an easy experience. He helped me get through the form with ease. His presentation was thorough and easy to understand. He also stopped frequently and gave me the opportunity to ask questions. All in all, it was a stress free experience.
Reviewed June 23, 2017
Sari ** was very helpful as I explained how I wound up in this engulfing debt. She took my info, called me back to let me know I qualified and I can't begin to tell you how well I slept that night! I wish I had called sooner so I hadn't dwindled my savings down so much in order to stay afloat. Living on a fixed income makes trying to keep up, not to mention getting ahead very difficult, I Thank Freedom Debt Relief for the relief and the light at the end of the tunnel!
Reviewed June 23, 2017
Was very patient and explained the program perfectly. Jennifer is very knowledgeable. She answered all my questions. I liked that she went over the agreement with me. I appreciate her maturity. I'm excited to move on with my life with this consolidation.
Reviewed June 23, 2017
Pleasurable experience. Fast friendly service. Made me feel comfortable with my decision and never felt that there wasn't help. Would definitely recommend to friends and family. Looking forward to be able to be debt free in the near future. My rep was helpful and extremely responsive. Did not make feel like I have failed with my financial responsibilities.
Reviewed June 23, 2017
Cristen ** has been amazing as she has guided and supported me through the process. I am currently in the midst of a life crisis and Cristen has encouraged me beyond her professional obligations. She has been very patient, yet persistent in helping me complete the paperwork. I am very thankful for Cristen.
Reviewed June 23, 2017
I am very please with the exceptional customer service and the way my account is being handled. Thank you very much! I am still pretty new with this program but I have already had 2 settlements out of 11, this to me is pretty amazing. Again thank you very much!
Reviewed June 23, 2017
It's been an extremely trying time having a marriage of 26 years end & to have lost my beautiful Mom. I've been embarrassed due to my financial situation & then received a phone call from Dorothy. I felt as if my Mom sent me an angel. We had a discussion at length where I truly humbled myself & felt that there was nothing, but a true understanding that life happened & my financial matters wherein a serious crisis. Dorothy contacted me several times & had informed me that I was accepted in the plan. I can't speak highly enough of the excellent customer experience I received & yet the personal touch of 'we're here to help you'. I've been praying for this. Thank you from my whole heart for your excellence. As I sit here & feel I can breathe a little easier & with a tear rolling down my cheek. Please know I'm filled with gratitude! Thank you!
Reviewed June 23, 2017
We feel your representative was highly trustworthy, professional, personable, articulate in simplifying and explaining how the Freedom Debt Relief process worked and why Freedom's rep would help us throughout the term of the agreement. Thank you Sari for all your help.
Reviewed June 23, 2017
Through professional, advised of the possible settlement, huge relief off my shoulders. Would recommend this program. Already have. Demerrow went over everything about this program. Stay with me and educated to what forms I filled out. I can say enough about this individual and the knowledge and expertise. Fantastic program. Only I have 48 months to get out of my debit or sooner I will get the creditors off my back. Knowledgeable, understand, show great empathy and understood my needs. Because Freedom Debit Relief program is fantastic.
Reviewed June 23, 2017
Dorothy ** was great and very knowledgeable. She took very good care of us and answered all of our questions. The process was short and sweet and we approved the same day we signed up. I would recommend this company to anyone who needs help with debt.
Reviewed June 23, 2017
Before we knew about Freedom Debt Relief services, my only thought our options were consolidation or bankruptcy. Now that our debts are settled and we are on a better path, I feel more at peace with the financial path we are on.
Reviewed June 23, 2017
Everything was explain so well and everyone I talk with was so nice. Every time I called for an answer I wasn't on hold forever, this is going to be a great experience for me and I thank everyone so much...
Reviewed June 23, 2017
I really didn't want to do this. I felt like I was a failure but talking to Scott he made me realize I had hardships that I couldn't control and before I made the call I call and ask the credit cards if they could lower my interest rate and they told me they couldn't but I want to tell Scott thank you so much and for making me feel better and that this was my right decision and I just can't say enough about how kind hearted Scott was to me. Thank you.
Reviewed June 23, 2017
I was hesitant about the decision because I didn't know exactly what this company was able to do until George explained everything to me without losing patience. He was very thorough and polite that I'm going to refer a friend with a similar issue because of the efficiency that I experienced!
Reviewed June 23, 2017
The process was quick and easy and clearly explained. The credit counselor I worked with was sensitive to my needs and situations. I will refer the services to friends and families who can benefit. I am thankful for the opportunity to get back on track and decrease my debt.
Reviewed June 22, 2017
Thank you for your help. Rebecca was a very good representative to me and I would recommend someone else to you. If I have any problems or concerns I will give you a call and I would like to say thanks again for your help.
Reviewed June 22, 2017
We need to get some credit taken care of, so glad for Venitia's help. Sometimes it takes a little help to get us motivated in doing what we need to do. With her help it was not that difficult. I think she has great skills in her endeavor. Thanks.
Reviewed June 22, 2017
She was not only a great help, but she also provided stress relief. She treated me like not just a person but family, and for that I am thankful. She was very thorough in how the program would work and very helpful with my financial situation.
Reviewed June 22, 2017
Since day one I've been treated nicely and everyone has been professional! I have referred the agency to two people. I can actually see a light at the end of the tunnel hahaha because all my debt will be taken care of.
Reviewed June 22, 2017
The agent who assisted me was very clear, articulate polite and thorough. She made sure I understood the process and that she would be there if I ever needed help with anything. I look forward to working with her and to getting my finances on the right track.
Reviewed June 22, 2017
Please resolve all Creditor Issues, some creditors still bothering me like Discover card has been calling at all hours of the day and evening. Please negotiate some negotiable settlement. I really do appreciate the settlements with the other creditors on the list. Thank you very much.
Reviewed June 22, 2017
In the beginning, there were delays in having GCS withdraw from my bank due to differences in how my name was listed. During that three month delay, it was hard getting replies to emails. Thankfully this has been resolved! So far debts are being handled quickly!
Reviewed June 22, 2017
I appreciated Sherry's friendliness and how she took her time to explain everything to me. I was every nervous about doing this. She made me feel at ease. She answered all my questions, and her feedback was great. She was very pleasant and very understanding of my concerns.
Reviewed June 22, 2017
Seems to be heading in the right direction. One deal has been struck that I know of. Still have a creditor contacting me multiple times per day however which I didn't think would be happening. Brian ** is doing a tremendous job. Thanks.
Reviewed June 22, 2017
I am happy with the experience I've had. Debt is such a hard and stressful thing to deal with and Linda has made it all much easier. While I am still a little uneasy with the thought of affecting my credit, I know this is what I really need to do in the long run. I am hopeful that I will receive credit counseling when everything is done and that puts me at ease.
Reviewed June 22, 2017
During the initial process Adam has been phenomenal! He went over everything thoroughly with me and made sure I understood every step. Now is the waiting game until everything gets negotiated. As for the process I would definitely recommend to anyone.
Reviewed June 22, 2017
I am very pleased with my experience with the Debt Consultant who assisted me. Angeleah ** was very pleasant and helpful throughout the process. I really appreciate her positive attitude. She is very knowledgeable and was able to provide the best solution. She was sure to cover every detail and I did not feel she hurried through any of it so that I would fully understand the process. I will recommend her to anyone who needs assistance. I am happy I chose FDR.
Reviewed June 22, 2017
Found ourselves in a mess, unable to keep afloat. Called Freedom Debt Relief, plan in place. One large debt negotiated. A couple more to go. Finally a way to fix our situation, with an end in sight. So far couldn't be happier. Thank you. What looked like a lifetime of debt should turn out great. Thank you so much.
Reviewed June 22, 2017
We have been nothing but pleased with our experience through Freedom Debt Relief. Great customer service. Keeps us up to date on everything. Website is easy to understand and use also. Would highly recommend to any and everyone I know. Great job!
Reviewed June 22, 2017
I was overall very pleased with the entire process with FDR. The client dashboard is very useful tool in managing your account and tracking your process. You can effectively communicate your questions/concerns and receive prompt answer in reasonable amount time. I was pleased with option of settling accounts faster with loan program. That process quick online although interest rate very high but no prepay penalty if you shop after for better interest rate. Feels great to be debt free after years of paying a lot of interest on credit cards.
Reviewed June 22, 2017
Tiffany ** was very accommodating to dealing with me and my ever changing schedule. Tiffany is a really sweet & kind lady & easy to talk with!!! If everyone on phone was like her life would be more enjoyable for everyone to do business and resolve issues at hand. For my screwed up situation, every ? & concern was addressed & handled... a pleasure to work with... Thank you very much Tiffany. You're awesome???
Reviewed June 22, 2017
UPDATED 3/10/2021: Throughout my enrollment years, they have consistently negotiated with all of my creditors for a satisfactory resolution. This has always allowed me to be trouble-free over debt owed. All of my enrolled debt has now been settled and I am debt free. Thank you, Freedom Debt Relief.
ORIGINAL REVIEW: Setting up my account was a very easy process working with the FDR team member. It has taken away all worries that I was facing with my credit card debt. My monthly auto payment is a very manageable amount and has made me very comfortable that my debt will be gone within a few short years.
Reviewed June 22, 2017
Without using Freedom company I would be buried with bills and wouldn't be able to fix my credit. So happy to use this service and to be able to finish in 3 to 4 years. So I can rebuilt my future for my son.
Reviewed June 22, 2017
I have been with the debt relief program for 7 months now and it has been the best experience. I didn't want to choose bankruptcy and I didn't want to just not pay the bills but I had gotten in way over my head and I had no way out. I looked into this and now my bills are being paid through this Program. The counselors work with you step by step and are always there to answer questions and guide you to the next step. I hope I will never have to use this program again but I will always guide someone who needs help to them. They are awesome.
Reviewed June 22, 2017
My experience has been exceptional. I'm so grateful for this program for helping me get my debt paid off faster. I also appreciate the sincerity of the representatives who have been assisting me through the process. Thank you so much Freedom Debt Relief!
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