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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
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    Page 216 Reviews 32025 - 32175
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    Customer ServiceStaffTransparency

    Reviewed June 6, 2017

    I lost sleep over all my debt and worry was making me sick. I called and spoke to him. He walked me thru it all. It was a lot to take in at first and when I had questions days later he immediately responded and was full of knowledge and reassured me that this was a great choice for me. I got divorced and was a single mother. Then my disabled mother move in from OK to FL to live with me and then my son in an accident and was out of work for a yr... So all this combined made a huge burden. I now have a game plan and a goal. My nights are full of rest knowing that I am not drowning in debt and that I can save money for car/home repairs...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Vandermolen,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 5, 2017

    Excellent negotiating experience can get you the best of DEALS. Saved me from the creditors and negotiated a well balanced rate and payment options. I would recommend to anyone that is in debt. Willing to work with you with your financial crisis.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Emidio,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Staff

    Reviewed June 5, 2017

    I was filled with trepidation taking this giant step to getting a handle on my overwhelming and all consuming debt. Rashawn, although he talked more rapidly than I do, no small feat, was able to put me at ease with his comprehensive knowledge of the services they offer and the costs and benefits of following their plan. His easy and appropriate humor helped me believe that I am going to be treated with individual care.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Herman,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 5, 2017

    I feel like a weight has been lifted off my shoulders. Carmelo answered all my questions. I am excited to be working with Freedom Debt Relief. Thank you for all your help so far and I look forward to working with you guy. I am happy with this service at this time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Salazar,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 5, 2017

    I would recommend to anybody that's having problems. I feel more relaxed that my debts will be taken care of. If anyone is having debt problems don't try to take care of it yourself. Likely I did it only makes it worst. They told me by doing this I would save a lot of money. Please call and get help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Marker,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 5, 2017

    Thank you so much Joel for all your great work. You have made my life so much better. You made the process so easy. I understood everything you explain even with my bad English. I am retired and the plan you fix for me will help me to enjoy retirement. Thank you. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Belkis,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 5, 2017

    If it wasn't for Amber I would not have become a member, would have quit the program. She is professional, knowledgeable, sincere and reassuring. Amber, with her outline of the program, her persistence to make you feel comfortable, and her willingness to comfort when I get frustrated with the process is the only reason I signed up and most important remain in the program. The best description I have is Amber is NOT a contact at Freedom Debt Relief she IS a FREIND in whom I have all the confidence I will get a straight answer, good or bad. I respect that. If only you could clone her! Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Klys,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 5, 2017

    I feel very trusting in Robert ** the consultant that I am working with. He is always available to answer any question & concerns I may have & always returns my phone calls! I was made aware of all of the ups & downs of debt consolidation so before I made my decision to join your program I knew of the bad & the good. Looking forward to becoming debt free in the future with your company's help. I knew it took me time to get in this pickle due to life situations beyond my control so I know I won't become debt free overnight. I appreciate being able to receive help to get my credit back in good standing. I pray & hope for a debt free future with the help of FREEDOM DEBT RELIEF!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Moore,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Transparency

    Reviewed June 5, 2017

    Tyler was very helpful and explained my options, but I do feel like I only have a partial understanding of this process. It feels scary to voluntarily stop payments on my credit card but I am optimistic and have read the client testimonials. I feel Tyler was trustworthy but I am still a little unclear on the entire process and what it will end up costing me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ricci,

    Thank you for your feedback! We are glad to hear Tyler has been so helpful! We understand that the beginning stages of the program can be scary but we are here to assist you throughout the course of the program with any questions or concerns you are having! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 5, 2017

    The person assisting me was named, Sari. She was thorough and extremely sensitive. I greatly appreciated her explaining everything to me on how this program work. I am just starting out but am excited to see what the future holds with Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Boudoin,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 5, 2017

    Venetia could not have been more helpful. I really appreciate her patience and time spent with me. I have a problem and she is trying to help me solve it. She's my new BFF! She guided me thru every step and for that I am very grateful. I am on the road to a better stress free life!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Skogman,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed June 5, 2017

    Debt Resolution: Bree ** was wonderful and walked us through the steps necessary to resolve our debts. She was knowledgeable and great to work with. Just starting the program so I can't comment on the overall program just yet, but it's been great so far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Willis,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 5, 2017

    Shane was very professional in advising me on my options. I felt comfortable with him as my advisor and well informed throughout the entire process. I felt no pressure from Shane, he did an excellent job of guiding me through the process. I will recommend Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Bowden,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 5, 2017

    Amber ** is wonderful! Very understanding of my situation. Has been instrumental in leading me thru the process of becoming debt free. Look forward to working with her and other staff members. The journey has begun. Go team!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Martinez,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed June 5, 2017

    Sherry was very helpful in helping me make my decision in getting my financial situation in order. She explained the program step by step making me feel comfortable in going forward. I was so excited about getting back on track that I phoned family members and told them all about Freedom Debt Relief!!! Thanks Sherry!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Beeler,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 5, 2017

    When I started to look for help to pay off my debt because it got out of control I started checking agencies. I called different ones. It's a scary thing to do over the internet. But when I spoke with one the representatives he looked at my information to see if I would qualify. I did. He then started to explain the process and the amount I owed. He then came up with the monthly payment I would be making. In setting up the paperwork that needed to be filled they were very patient and understanding when I had problems submitting documents. Then teaching me how to log on to the dashboard. When settlements were made it is up to me if I accept them or not. They have been very helpful to me in taking care of my debt. Thank you so much for helping my family in having peace again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Gallegos,

    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 5, 2017

    It's a difficult decision to make and sometimes making the call is even more overwhelming. Jennifer was very calm and took her time to explain everything. She also allowed me the time needed to ask all my questions. There was no rushing through a presentation. The steps were explained as were the options the company offers to help people like me who want to pay their debt, but who find themselves in financial hardship situations. During my conversation with her and even after hanging up, I did not find myself with the uncomfortable, not-too-convinced nagging feeling I have had with other companies I called. She definitely made clear the client's interests are their interests. I would definitely recommend Jennifer and the company she represents.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bleiweiss,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed June 5, 2017

    Freedom Debt Relief is a great company to help you get out of debt quickly. They explain everything to you right from the start. When you have questions they are always there to help. Customer Service is very professional and truly care about their clients. I would recommend them to everyone that needs help!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Serra,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 4, 2017

    Sherry ** was extremely professional and knowledgeable regarding all the info and help needed to sign me on as a very willing customer. She is a sound asset for your company and should be acknowledged for her capable handling of all necessary communications with me. A raise would be nice!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Stefanou,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 4, 2017

    John ** was extremely helpful and professional. His vast knowledge help me make the right decisions for me. He was not pushy at all. Instead he was more like a counselor interested in helping me. If I had to do it all over again I would hope to work with John ** again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Chris,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 4, 2017

    Mr. ** as well as all employee services I have used for this program has been exceptional. Mr. ** is beyond reproach in his explanations and reassurances about the Freedom Debt Relief program. I thank Mr. ** and company for the excellent help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Robinson,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 4, 2017

    Robert was awesome. He helped me get started quick and easy and I'm looking forward to getting rid of this debt and graduate from this program. I would definitely recommend this to my friends who are need of help with financial debt to get back on track.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Baltazar,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 4, 2017

    I was reluctant to call but I worked with Sherry and she was amazing. She didn't make me feel like loser. I was comfortable talking with her and she was eager to help me with my situation. I was able to come up with a great plan at a payment I could afford. I recommend Freedom Debt Relief to those that find themselves in the same situation as myself.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Mora,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 4, 2017

    Scott ** with your company was a huge help to me. I am going to be consolidating a lot of credit card debt, getting it paid off in 4 years instead of 10 to 15 and saving lots of money. It's a little scary but will be well worth it. I will definitely recommend you to friends.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Skidmore,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 4, 2017

    The experience was easy with the help of their representative. He explained everything and help me get through the process. I would recommend this to others who need help to get their finances straightened out. Feel like a weight has been lifted.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Gonzalez,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 4, 2017

    Wonderful customer service. From the moment I started the process until I decided to enter the program I was treated with the utmost respect. The representative did not make me feel bad about the situation I was in, but rather let me know that I would be taken care of by FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Garza,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 4, 2017

    Patrick ** was extremely helpful with the process. I appreciated that he was not pushy. He was very knowledgeable and informative and gave me multiple options in my decision. He made me feel very comfortable in my actual decision making. I look forward to being debt free again!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Galvan,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 4, 2017

    They were very nice and thorough, explaining everything about the process, and what to do and to expect. They made me feel less stressed and embarrassed, and assured me they could help and things would get better. They even offered legal help and gave me all the contact information I needed to contact them in any event.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Phillips,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed June 3, 2017

    Jon called to review options of debt relief. He helped explain the amount I was paying monthly for credit card debt and the amount I can save. Jon described in detail the program and what I am to expect. I was concerned by not making payments, it would affect my credit score. I was also concerned by the accounts being closed will also negatively affect my credit score and history. However, Jon answered my questions and reassured me there will be no negative consequences. He also stated there are programs available to help improve my credit.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Bright,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed June 3, 2017

    Very happy with the help that FDR has provided us to this point. Vicki ** has done a great job helping us through the process. I have a very positive feeling, at this point in the process, that this will help us improve our financial future.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Hawkins,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 3, 2017

    Jennifer was amazing and very informative in everything she helped me with! I am so excited that I'm on the right track to fixing my credit! Couldn't be anymore pleased with this whole process! Just when I thought I couldn't get out of the corner I backed myself into, Jennifer reminded me that there's always a light at the end of the tunnel! Thank you again!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Jimenez,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 3, 2017

    Patrick ** was extremely helpful and informative with my questions regarding a debt relief program. I truly appreciate the prompt and courteous enrollment process. I will highly recommend your services to anyone in need of debt relief! Thank you so much!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Green,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 3, 2017

    I was very hesitant with the program at first due to not knowing what to expect. I spoke with Jon about my issues and concerns. He was very informative and very helpful. He answered all of my questions that I had and was very understanding. I informed my husband about the program and now after hearing me speak about it he will also be giving Jon a call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Billman,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 3, 2017

    I had a wonderful experience. Chris was super nice and understanding. He wasn't aggressive or anything on the phone and he helped me decide what was best for my situation and I can't be any happier with the service I was provided and would highly recommend Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Smith,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 3, 2017

    Quite simply Venetia ** was the best. I hate being in this position but she was very friendly, professional and nonjudgmental. She explained the entire program and was responsive to emails and phone calls with a calm and reassuring manner.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Hammond,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 3, 2017

    Everyone I spoke with was very professional and courteous. I was not on hold long. They made sure I understood everything before they ended the phone call. They answered every question that I had successfully and told me I could call back if any other questions came up. So far good experience.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Johnson,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 2, 2017

    Gary was awesome. He help me understand what I didn't understand. He was extremely Happy to be basic when explaining things to me.THANK YOU GARY. Your patience was outstanding. You folks are the best for helping people like me out. Again thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. McComsey,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    I just started this venture, so I cannot attest to the resolution phase. BUT I can tell you that Tanya was wonderful in helping me begin this venture back to feeling like a responsible adult again. I am hopeful and optimistic about my financial well being and having control over things again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Heinz,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    He was awesome, very professional and honest. John will give you always a direct answer and if he doesn't know he will find out for you. I feel confident and safe that my debt will be settle and gone in no time what they can and cannot do. Thanks for all your help John.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Neidy,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    Everything was explained very well to me and good detail and I felt very well taken care of. Great customer service experience. Ms. ** did a fantastic job and was very responsive and thorough. She asked a lot of questions and was very patient with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Novack,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 2, 2017

    FDR and Sean ** were upfront and able to answer all questions. They were patient and always made me feel like they were on my side. My first 2 settlements happened within the first year and I am well on my way to being financially stable! Thank you so much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Pashin,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    I talked with Cody and was very impressed with him. He told us everything we need to know and went out of his way to make it a good experience. I look forward to working with y'all and a brighter future. Thank y'all so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cope,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    The rep I spoke with was patient with me through the whole process. He was able to answer every question I had with no hesitation. He spoke with companion and understanding of my personal situation. With this plan I hope to save literally thousands on my debt and years paying off my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Seibel,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 2, 2017

    I cannot express enough how professional and efficient my debt consolidation consultant, Robert **, was when speaking with him. My application was successful and made easy due to this consultant. Many thanks to this Freedom Debt Relief organization.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Meyers,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    Signing up with this service was a breeze. The representative I dealt with, Tiffany **, was courteous, pleasant, and extremely knowledgeable. She walked me through the process smoothly. Any questions I had were answered to my complete satisfaction, she was also extremely prompt getting back to me when she needed to submit my application for approval.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Gross,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 2, 2017

    I took the first step and encountered a great experience with Angel **. She was patient, understanding and comforting after expressing loss of job and health issues. She reinforced Freedom Debt Relief was there for me and would always protect me. Her thoroughness in explaining was comforting up to the point where I started printing all the documentation, then I felt a bit overwhelmed. I pray I made the right decision and in a short time be able to feel relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Belkys,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    I was very upset and distraught when I contact Kyle. I have had some issues that have put me in a bad financial place. I really want to pay my debt and wasn't sure what I could do. Kyle walked me through the choices and helped me pick the right one. He was kind and patient. I hope this works.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Schulman,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    I am writing to express my appreciation for the excellent customer service which I had received from your company. Jennifer was warm and accommodating, and helpful to me. I would like to thank Jennifer for helping me out when I needed it. She has given me the gift of encouragement and hope in a difficult time... and I hope you know I'm very grateful. Thank you, again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Daniels,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    I have only received fantastic service. They keep me up to date on everything that is happening with my account and they are always quick to answer and resolve any issues I might have. I highly recommend this program and the persons who make it happen.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Shannon,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    I know I have to rate my experience about FDR but I have to really thank Ms. Angeleah ** for helping and took my situations with professionalism and a very understanding person I have spoken to, I was already on the edge of my debt situations and man, I am so glad I did chose FDR and she's very professional in dealing with her customers, and this goes to every single agent that I spoke to on the phone in regards to any concerns and problems that I have to deal with. I am blessed to have your staff and your company on my side. Thank you again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Gayo,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    I worked with Michael ** who did a fantastic job on making my decision easier. He was so friendly, empathetic, very knowledgeable on all questions I had, he was a pleasure to work with. I haven't been in it long enough to know how it's working but hope to have good feedback on that end as well. Kudos to Michael.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Rolf,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    My mate passed May 26th and cut my income by half, I was overcome by it all. She paid half of everything but now there was no way I could pay all the bills. Joshua ** helped me with a plan to work with my creditors, to keep me from filing and going through court. And be debt free in 4 years. He seemed to know just what he was saying in helping me. Thanks Joshua!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Richards,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    Ericka was so patient with me and so easy to talk to that she made "signing-up" for your help very encouraging during this terrible and embarrassing time for me. I look forward to the future with my debts now under control and especially look forward to FRD's "fielding" the nasty calls I get from my creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Poley,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    The process to get started was quick and easy. Jacob ** was extremely pleasant and super to work with. Everything was explained in detail and all my questions were answered. It was a relief to get the process started to be out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Seaman,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    I needed help getting out of the debt I am in. Since you guys have helped me in the past I decided to give you a call. The process was easy and accurate. The rep was very easy to understand and made sure I understood. I am glad I made the call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sweeney,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    A+. Very informative, understanding and professional. David addressed all my concerns and fears. More importantly he gave me all the tools I needed to make that must important decision to move toward my dream of being debt free. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Jeffrey,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    Tony is very professional and did everything possible to help out with everything. He was always available when needed and made sure to give us all the documents and emails for our success. I would recommend the company to anyone that is having any similar issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Perez,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    Up to now everything is going great. They are doing a great job. I would recommend them to others for assistance. Awesome customer service and keeps me up to date on when things happen and what I need to do to get things resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. McDowell,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Reviewed June 2, 2017

    I am new to FDR and so far I am extremely impressed with how I have been treated. Alex ** has been excellent in dealing with me. I cannot asked to be treated any more fairly or professionally than I have been treated thus far. Thank you so very much Alex.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Cupit,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    Great experience so far, I am very impressed with Michael and the whole process. I look forward to the assistance and help that you guys offer, again so far thank you for all you have done so far. Customer service is first rate and they take the time to explain the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Freeman,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    I was amazed at how easy it was to join your group at Freedom Debt Relief. Preston ** was professional yet friendly and walked me thru every step in securing my contract with Freedom. I would highly recommend Freedom. Thank you for taking the stress from me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bustin,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    Amber ** is the best! She is quick and efficient. She has been the most helpful and up front person we have dealt with. She has great email response time and follow up. She is a great asset to your team and we would highly recommend her. We appreciate everything she has done for us!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Thomas,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 2, 2017

    My agent (Gary) was very informative, presented the facts in such a way that this allowed me to make a good decision in my mind! Which is ultimately important to me, really looking forward to this opportunity! Through the past few years I have consulted several debt relief companies, banks etc. and never understood the process. I'm impressed with the initial processing as well so at this point and time I'm focused on financial freedom and I felt good about putting my trust in your organization...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Christy,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    I would like to thank Tony ** and Freedom Debt Relief for making this process so seamless for me and relieving my daily debt stress. Tony was very professional and easy to work with... I appreciate it more than you know.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Jansen,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    We very much appreciate the excellent customer service we received and the in-depth knowledge that our representative has. Thank you Scott for your excellent service and for helping us through this time of financial struggle! We appreciate your patience, explanations, correspondence, and prompt replies to all the questions we have had. THANK YOU!!! EXCELLENT CUSTOMER SERVICE!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lawson,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    I really appreciated Angelelah's approach. She did not judge. She was very informative and thorough. I felt confident that I was making the right decision after talking with her and I look forward to seeing this program work. I feel relief already!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Davis,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    Looked up in life and found myself owing various creditors, FDR, wasn't my first selection. However I wished I had chosen them first, just knowing that they are handling my situation has given me peace of mind and observing my debt Start to decelerate is a wonderful feeling of relief I haven't felt in quite some time. I tip my hat to FDR. Enough said.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Marshall,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 1, 2017

    Great job. I feel so relieved about not having to worry about payments. Just one payment for everything. I feel real good about being able to pay all my debts in a short period of time. THANK you for helping me out with all my problems. Hope to be free of debt soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Eliserio,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    I'm not big on placing my debt in the responsibility of others because I see myself as a responsible person and I can pay my own bills. However life happens whether it be loss of job, death in the family or other things. Life just doesn't warn you sometimes. Thanks to Freedom Debt Relief not only did I find someone I can trust to act on my behalf but they gave me a peace of mind! I feel good about my choice so much so that I wish I would have done it sooner! Thanks Jennifer for taking me off the ledge and making me feel comfortable in trusting someone outside myself!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Denton,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    She was very knowledgeable and helpful in what was a difficult conversation for me. It was the right fit for me at this time. I am looking forward to getting out of this cycle. We had a home repair that had to happen and haven't been able to recover financially since.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Newhall,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    Jennnifer was very professional and pleasant to work with. She was very thorough in her explanation of everything and is clearly a master of her field. She made a distasteful subject actually pleasant. I trust the next four years will be as pleasant.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Whitaker,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed June 1, 2017

    I would recommend Freedom Debt Relief to my friends and family. I have became less stress since I enrolled in the program. I'm on my way to debt free. I'm very satisfied with their program. Betsy has became my personal friend in helping me on the road to success.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ortega,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    I was completely put at ease about doing debt relief the minute I spoke to Jon **. He answered EVERY question I had. He was extremely professional and he treated me with complete respect. I was scared to admit I needed this program but after enrolling I actually slept through the night last night, first time in a long time! Thank you!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Esquibel,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    We dealt with Angeleah ** when we first called into Freedom. As you can imagine, things reach a point of very stressful when you decide to make that call. Angeleah was kind, understanding, professional, pleasant and efficient to work with! We really appreciate it!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Nolan,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    Getting in over your head is a scary thing, but my rep Edgar is the most patient, understanding, and supportive guy I know. He's also very knowledgeable. Whenever I have a question he almost always has the answer on hand and if he doesn't have it he knows who does and gets back to me within the hour. I've read the complaints about this being a bait and switch operation where they offer you a consolidation loan but then say you don't qualify. That is how credit works though. If you use up your credit it drops your score disqualifying you for the loan and it would be no different if you went to a bank. If hardship has you drowning in debt this is probably the best way to go.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Holdsworth,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    They were very helpful, they provided all the necessary information & resources to guide me in this situation! The packet of information was very easy to work through & provided the tools to complete what I needed to do! The assistance I received from Gary was extremely beneficial!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Bowditch,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed June 1, 2017

    The program delivered what they promised. I found it confusing as to who was taking care of my account. Once I initially signed up, it seemed like I never talked to the same person more than once or twice. Whenever a problem or question came up, I was directed somewhere else. However, everyone was gracious and helpful. As you can imagine, it was stressful. Especially since I seemed to be the "small percent" that got sued by one of the credit card companies. Very stressful there. I was glad to do the Consolidated Plus program to be able to "finish" with the credit card companies, but feel like the interest is very high. Some days that doesn't give me a feeling of being any better off than when I started down this path. However, at least I know there is an end in sight.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Farkas,

    Thank you for your feedback regarding the program. We understand legal action can be stressful but we are glad that you qualified for our Consolidation Plus program. While the interest rate may seem high, you are still receiving a great savings through the program. Please reach out to our client services department at (888) 950-4829 should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    I have mostly dealt with Linda ** and have had wonderful results. I highly recommend the Freedom Debt Relief Pgm. Every time I have a question Linda has answered and has given me additional information which has helped me tremendously. Thank you again Linda.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. DeLuca,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceTransparency

    Reviewed June 1, 2017

    The first settlement happened very quickly and I am happy so far with the communication between us. So far so I am feeling like I am moving in the right direction. I am always looking forward to contact from them. I also have not had the creditors contacting me once they know FDR has my back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Laws,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    Lauraine she is good communicator and professional to explain how the program works and I well satisfied. A person with experience and the personality that she has, and could help other people like me, and person like her it help the company to grow up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ishmael,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 1, 2017

    Kyle was friendly, listened well to our situation, gave us plenty of time to talk and helped us work out a plan that will suit us well. We are both very pleased with his attitude, demeanor, and knowledge. He was not at all condescending to us or our situation and showed us caring and respect.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Rourke,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 1, 2017

    They were really patient with decided my months, what l could afford, my monthly payments. l would my friends to debt relief. It was my pleasure to have called and explain every detail with my debt and go by my monthly payments that l could afford.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Rivera,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 1, 2017

    I would gladly recommend the Freedom Debt Relief Program to anyone that is in financial trouble without having to go into bankruptcy. They help you combined all your bills and help you set a payment plan that is right for you. Mrs. ** was very helpful. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Hill,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed June 1, 2017

    Scott was great during the enrollment process. He was very courteous and helped us to feel at ease. He explained things throughout the process and was very patient in answering our many questions. As he explained things to us and how the process worked, it truly helped my husband and I to feel some relief. After speaking with Scott, we know we have made the right decision to work with Freedom Debt Relief. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. White,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    StaffTransparency

    Reviewed June 1, 2017

    This morning I had a wonderful and very effective experience with Joshua at Freedom Debt Relief. I have unsecured credit card debt and have experienced a hardship; therefore, I was seeking to eliminate some of the interest on my credit cards so I could pay back the debt in a timely manner. Joshua was so thorough and explained everything in detail. Every person I spoke with at this company is efficient, polite, and quite knowledgeable. I recommend this company highly!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Damphousse,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Transparency

    Reviewed June 1, 2017

    Freedom Debt Relief sounds like a good program on the surface, however, there are hidden fees, small font print, and unclear statements that do not provide transparency of where your payments are going. The approach of being delinquent on your debt ruins your credit while having to pay 25% on top of the settlement. This approach can be done successfully on your own while not having to pay the fees. You end up paying close to your original debt total, once you add in all the fees, not to mention ruining your credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Karletta,

    We are sorry to hear about your concerns with how the program works. We do want you to know that the impact to your credit is temporary and even with the settlement fees, you can anticipate a substantial savings based on the high interest that will continue to accrue while attempting to settle the debt on your own. We would like to speak with you regarding your account and the concerns you are experiencing. Please let us know the best time that we may reach out to you!

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    Reviewed June 1, 2017

    Representative I spoke to answered my questions, reassured me that I was on the right track to debt relief in 29 months. The people in this program are friendly, knowledgeable and seem to have a great outlook for their clients. Thank you for your support.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Purcell,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 1, 2017

    When I called Freedom Debt Relief I was carrying a heavy burden around with me. I was looking for help to become debt free. I had spoke with another company prior to calling FDR, that company was very rude and disrespectful. I called FDR, and I have been very pleased with the service I have received. I have had a heavy burden removed from me knowing I am on the way to being debt free with the great help from FDR. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Fortner,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 1, 2017

    I was able to get the questions I had answered. I was contemplating bankruptcy until I spoke with Rebbecca **. She answered my questions and made me feel more at ease. I was able to save money compared to the other debt management company I was originally with. This included all my credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bloodsaw,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Online & App

    Reviewed May 31, 2017

    Good experience so far. Carmelo did a very good job of presentation, was impressed. Thank you! I seen your ad only today on Facebook, I finished the app, Carmelo called me right away, explained the process and how your program would benefit me and not have to file for bankruptcy. We done the paperwork and now we start. This should hopefully work with your expertise, I'm relieved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr.Higdon

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    Tony was excellent. Explained the entire process and answered all questions and fears. He was very precise and articulate. And I want to thank him and Freedom Debt Relief. I was sinking and you gave hope and calmed all fears.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Miliner

    Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 31, 2017

    I just signed up today but Vicki was so helpful! Can't wait to get out of debt! I'm looking forward to being able to actually save money & have an emergency fund & vacation. I'm sure it will be money well spent for the help!! Thanks again for everything!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms.Wichman,

    Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 31, 2017

    I can't really give a long review as I have only been with you for a month but things are moving along OK. Just waiting to start paying off my debts. Just waiting for things to get better for me once I'm out of debt. Everyone had been very helpful. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cruse,

    Thank you for your feedback! We understand the beginning stages of the program can seem to take the longest however we are glad that you are on the road to financial freedom and we look forward to your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 31, 2017

    Whitney, was so great.explaining the program. Her representation of the company and how it works was excellent. Company is lucky to have her. Well spoken and I am so happy she answered when I called. Thank you. I would recommend anyone who needs help, to use your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Orloski

    Thank you for your kind review! Our Client Services department is highly trained to provide world class customer service to ensure diligence and helpfulness. We look forward to your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed May 31, 2017

    I truly appreciated the time Tiffany spent helping me get started through this process! She was always right on time with her follow up phone calls and answered all of my questions and even a few I didn't think to ask.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Reviewed May 31, 2017

    I have recently enrolled, too soon to tell if Freedom Debt Relief will be helpful to my need. My initial experience in signing up and the information I got was very helpful and that encouraged me to sign up. I hope for a successful outcome.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms.Jagroo

    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    Very helpful, and understanding from the customer service, also taking the time to explain to the customer about how you can be free after when you don't have anymore debt. And you can paid more faster. I believe I can do this less than 2 years. Saving more money... Thank you all teams.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Watson,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 31, 2017

    Linda was amazing! She really explained everything well and put me at ease. She walked me through every step, and made sure that I understood exactly what is going to happen. I already feel a tremendous amount of relief knowing that I have a plan and a goal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lofton,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    I was very pleased with how professional my representative was. He helped me understand the importance of getting my debt managed and to start saving. I highly recommend this program. He was very thorough with explaining how the program worked. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Whitehead,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 31, 2017

    Working with Freedom Debt Relief has been amazing. Everyone I have dealt with thus far has been very professional and helpful and kind. Being crushed by debt has caused a lot of strain - more than I realized. And to know that there is now a plan in place to get out of it has lifted a HUGE burden off my shoulders. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Polson,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    Kevin was with me every step of the way. He is an amazing, kind and good person. The program cut my debt by nearly 70%. I am prepared to get back on my feet. I cut up all those stupid cards and learning to say NO. Thanks again for saving me from bankruptcy and keeping me away from a 10 year bad mark on my credit here at my retirement age. You are the best. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Smith,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 31, 2017

    The staff member I talked to was great, very understanding and helpful. She explained what I would be up against and how it will help me to get back on track. So I am looking forward to my future and taking my life back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Richard,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 31, 2017

    Agent was very thorough with the plan and what I could expect. All my questions were answered. I am looking forward to working with Freedom Debt Relief to take care of my debts and hopefully improve my credit rating upon completion of the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Smith,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    I feel relief that my debts are being reduced as promised. The first account has just been settled. I have had excellent service and communication throughout the program. I anticipate complete debt resolution within the set time frame. Thank you all!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Stevens,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    So far everything is great. I have just started this program. I believe it will help me get back on track with my credit score, would recommend this to anyone that has a problem with your credit. Thanks again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ross,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 31, 2017

    The gentleman who led me through the process was Lloyd **. He was very patient with me as we worked through the process. He was very informative and answered all my questions. My husband and I are so relieved to have the services of Freedom Debt Relief. We would definitely recommend them to friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bates,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed May 31, 2017

    I am so happy to have this program in my corner. It has been a stress reliever. I wish that I have known about the program sooner. I look forward to a new beginning. I would recommend this program to everyone. Thanks for your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Whitley,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 31, 2017

    The person that assisted me was awesome! Very nice and pleasant, extremely helpful and knowledgeable. I couldn't have asked for a better person to walk me through the program than Tia. I can't say enough about how pleasant she was. She is an incredible asset for your company! Oh and by the way she deserves a raise.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Swann,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    ProcessTransparency

    Reviewed May 31, 2017

    So far, in the time I have been with the Service, I am satisfied with what is being done. FDR has answered all questions I needed answering and has explained their process and how it will work. I look forward to the process being completed by myself and FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Sobczak,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    ProcessTransparency

    Reviewed May 31, 2017

    George provided great information and taken his time explain. I would recommend to all my friends if they ever run into financial problem. It is great to know that are companies like Freedom that cares. Going through this process I have learned a true lesson.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Delapaz,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 31, 2017

    I would like to say that it is so pleasant to speak and join Freedom Debt Relief. Tonya ** is a wonderful and very special person. She took her time and went over everything with me, no matter how many time I needed. You have a great team working for you and I hope you appreciate them like I do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Jones,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed May 31, 2017

    He is very informative. He is very helpful and really cares and takes the time. He explains things well. Readily available to talk to. The programs scares me and we have been taken advantage of in the past. I really believe in this program.

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    Staff

    Reviewed May 31, 2017

    Such a relief to finally stop worrying about paying my bills on time and how to stop my spiraling debt. For older people with disabled loved ones Freedom Debt Relief was a godsend. My counselor was a very amiable young man and he didn't make me feel ashamed. Thank you Chris.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms.Walters

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 31, 2017

    Always on top of getting the best results for their customers!! There is no hidden fees or extra phone calls. Texts to confirm settlements is a big plus! Not having to make a phone call or answer phone calls from collectors helps keep everything in check and less stressful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hughes

    Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    I would like to give a big shout out to Eric and Freedom Debt Relief. I called Freedom Debt Relief because of the 5 star rating and positive feedback I read online. I would recommend anyone who is struggling with debt to call and see what Eric can make happen. My experience was great. Eric explained every step and what would be expected of me. He is a positive asset to this company. My payment plan and amount is something I now feel comfortable with. And the peace of mind I have now lets me know I made a good choice. Please call Eric and enjoy your peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Breedwell

    Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 31, 2017

    Tony was informative and personable. It was a pleasure talking to him. I'm excited to get going. Getting on this program is saving me so much money! Just per month, I'm saving $100. And that's just from one payment I make each month. I can't even imagine what my total savings will be.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Runions

    We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 31, 2017

    They did everything I asked and more. They explanation of the process and they are very clear. It saved me a lot of money and worry because of my financial hardship where I couldn't pay all my bills. So I would gladly recommend that if you need help with debt to try Freedom Debt Relief first.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Peterson

    Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Rating has been updated

    Charles updated their star rating from a 5 stars to a 4 stars after speaking with the company outside of the ConsumerAffairs platform.

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    Staff

    Reviewed May 31, 2017

    Venetia was a "God-Send!" She gave me hope that I can get my finances back on track and that I can look forward to a comfortable retirement before I'm too old to be working. I am so glad that she was there to help me and give me hope!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Pembroke

    Thank you for your positive feedback of the program! Helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! We are thrilled with the experience you have had within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 31, 2017

    Scott ** was so incredibly patient with me by answered all my many questions, waited for me to do my research and was very emphatic to my difficult situation. He is very knowledgeable and made me feel more confident with my decision to choose FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms.Oliver

    Thank you for the positive feedback! We are happy that we have been able to assist you in becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Reviewed May 31, 2017

    I want to let you know I had a great experience with Dorothy **. She is very professional and knowledgeable. Dorothy made my experience very comfortable and she had the answers to all my questions. I am happy to have Dorothy as my Debt Relief specialist. I know that at any time I have questions Dorothy will be a call away. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Albarran

    Thank you for your excellent review! We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 30, 2017

    Tyler was clear and spoke at a understanding pace. He would take breaks so all information could be absorbed. He allowed me to ask questions and he did not act irritated when asked to repeat. He had very nice manners. He made me feel hopeful. Some people work hard in their life and then suddenly something goes wrong. Never do they intend to end up in financial trouble. Tyler understood that with me. I don't want to not pay my debt. I just need help so I can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Durbin,

    We appreciate your positive review! Our Enrollment and Client Services departments are dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 30, 2017

    I would like to thank Fernando for his great customer service. He took time to explain the program and allowed the opportunity to ask questions and he was able to answer them without hesitation. I was looking at filing Bankruptcy but I opened my email through Credit Sesame and was directed to your website, I am very grateful and thankful that Fernando was available. Thank you guys so very much for the work you do. I would also like to thank Kayla for her assistance as well. God Bless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Lockhart,

    Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 30, 2017

    I was so happy about my experience with Freedom Debt Relief. Very helpful when I needed help or had a question. My accounts were handled with great care & expertise. I have now graduated from the program. My daughter is now in the program & very happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Brandt,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 30, 2017

    The representative Robert was really helpful with helping me take care of my business. He was concise and he talked about everything that was to be expected from the company. I would recommend Freedom Debt Relief to a friend because they are very good at reassuring that you get the best from them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Copeland,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    PriceStaffProcess

    Reviewed May 30, 2017

    Sherry helped me to understand how much this program will be helping me. I got caught up in high interest loans & cards & didn't realize how bad I was in the system. Sherry is awesome. Too bad your whole dept can't clone from her. I was extremely excited your company can help me re-establish my debt ratio. Thanks again, I can rest at night & not worry anymore. Thanks again Sherry, you're awesome.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Drake,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 30, 2017

    Before calling, I felt like I had NO other option(s) for digging myself out of debt. However, after I had an extensive initial conversation, I felt instant relief and excitement. I highly recommend their program to anyone who feels they're completely lost.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Rittenhouse,

    We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed May 30, 2017

    Betsy made this process so easy and with such joy! It has been a pleasure connecting with her and I'm grateful she was assigned to me! In a time that feels overwhelming and confusing, she was able to simplify the process and explain with grace and compassion that there is hope at the end of the tunnel!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Gavin

    Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 30, 2017

    Consultant knowledgeable and thorough in presenting your program. Venetia is a true asset to your organization as well as Jason **. I look forward to working with your personnel and your organization in the many years ahead.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Hicks

    First I would like to thank you for your outstanding review! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 30, 2017

    Jennifer ** is my representative and she is amazing. She made me feel human and comfortable and confident that this would change my life for the better. She gets back to me right away with any questions I have. She's the reason I chose this company and will recommend it to others. She treated me like a friend and truly cared about me and helping me. I am pretty appreciative.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms.Landis

    I am very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 30, 2017

    Couldn't be happier with where Freedom Debt is doing for the future of my goals in buying a home! And relieving my stress. Easy to understand the website and program and being able to always talk to someone if I have questions. Thank you Freedom Debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Smith

    We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 30, 2017

    I'm pleased with the customer care, they took the time to call me back and help me with my questions and forms. The consultant agent that helped me was very helpful and attractive, I just signed on with them and we'll see how it works and recommend this company to my friends within some time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Hernandez

    Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 30, 2017

    Everyone has been incredibly kind and understanding. Things have been thoroughly explained and I can't wait to make some progress with this program! Pat ** has been especially helpful and wonderful! He is quick to answer any and all questions whether through email or over the phone and doesn't get annoyed if I ask too many questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Mabey

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceOnline & AppStaffProcessTransparency

    Reviewed May 30, 2017

    I was incredibly stressed (due to unforeseen medical issues), nervous (can they really help me?) and concerned (how will this affect my credit) when I was filling out information on their website. A wonderful, compassionate consultant named Jae provided me with a miracle. She answered all my questions, explained in detail what the process would look like and most importantly; she gave me hope. I have had nothing but A+ interactions with every department I've spoken with and I am breathing easy for the first time in over 6 months. I didn't think anyone could/would help me - I encourage you to reach out and give Freedom Debt Relief a call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Meyer

    First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 30, 2017

    Very accurate and explanatory. Will recommend it to my friends. A good way to consolidate debts with a lot of help. The enrolling process very easy and understandable. The best way to avoid bankruptcy. I enrolled it today and I feel better referring my finances. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Rosabal

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 30, 2017

    I have just begun my journey with Freedom Debt Relief, and so far I am thoroughly pleased. This is my first time dealing with anything like this, but Ken made me feel hopeful, and then he followed through on everything he said he would do. I'm looking forward to working with my team and seeing this debt disappear.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are so happy to receive your positive review and rating! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 30, 2017

    I cannot stress enough that from day one Dayton ** has been there to explain any question I have had. If he was unable to answer the question he would get me to the right people. He is a great asset to your company!! Thank you Dayton, for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Piccolo

    Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 29, 2017

    We feel relief everyday, because we no longer worry about debts. We know our debts are being paid and we have money to buy groceries and medications at the end of the month. Thank you Freedom for giving us room to breathe...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. & Mrs. Smiddy,

    Thank you for your wonderful review! We know times can be tough but we are glad to hear we have been able to provide you with not only debt relief, but also stress relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed May 29, 2017

    Jennifer was so kind and helpful. She gave me all of my options and let me make my choice based on the information she gave and was very well informed and explained each and every step. When she told me I had been accepted into the program I started to cry. God had answered my prayers. Someone out there really cares. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cederoth,

    Thank you for the phenomenal review! We understand how stressful the process can be but we absolutely want you to know that we always care and we are always there to help you with your enrolled debts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 29, 2017

    It was so easy to enroll. They were super nice and extremely helpful. The process was quick and I feel ready to start a more financially stable life! I cannot wait to see how this program can help! Thanks, Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ramsey,

    Thank you for your great review! We look forward to helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 29, 2017

    I always have great communication and answers whenever I contact Freedom. The representative is always very helpful and very knowledgeable. Thanks so much for all your help and support. I always have quick answers and responses to my questions and always receive a follow up when necessary. Me and my family continue to thank you for your assistance with this great program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Thrilokie,

    We appreciate your review and feedback! We are pleased to hear about your satisfaction with the program and representatives who have assisted you thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 29, 2017

    I am happy with Freedom Debt Relief and I understand that my debts would be paid off faster if I had more money for you to negotiate. I just wish that there was a better way to get my debtors from stop calling constantly and sending so many notices in the mail or via e-mail.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Callan,

    Thank you for your review! We understand that the timeframes can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 29, 2017

    Client Service Rep Tony ** was very informative and very helpful. He made sure I understood everything thoroughly and let me know there is a solution. I am very eager to see how the program works, and see our debt go down. I'm excited to know that my husband and I will be debt free soon!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lasky,

    Thank you for your positive review! We appreciate the feedback regarding your Account Executive, Tony, and we are confident he has completely prepared you for the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 29, 2017

    Freedom Debt Relief program gave me the hope of financial freedom that I have been looking for. So far, I'm having financial freedom that I deserve. If you are stuck with debt and you don't know what to do, FDR is the way to go. Their settlement is faster than I thought. Before I know it, I'll be debt free and have a good life that I deserve. Thank you so much to all FDR associates.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Goboze,

    Thank you for your kind feedback! We are glad to hear that settlements are happening sooner than anticipated. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 29, 2017

    Rep Kim ** was very professional and willing to listen. Also take time to explain the program. I find it amazing that every time I call she is available to talk with me. These qualities hardly exist in today's world.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Bryan,

    Thank you for your fantastic review of you Debt Consultant, Kim! We are beyond pleased to know she has made such a wonderful impression and we look forward to your continued happiness within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 29, 2017

    Collection calls. Also they keep saying they have not received the authorization for you to speak on my behalf. None have been said. None have been notified. Not happy. Please send the necessary documents to all my creditors. They call me at work. I have sent emails letters with proper wording that was given to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Avery,

    Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 29, 2017

    Credit card consolidation: I am very happy with the way my debt is being handled. Thanks to Shaun instead of 6 different payments a month I now have only one. So much stress taken off my shoulders. Shaun explained the things that were going to happen and what to expect.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ruiz,

    Thank you for your great review! We are pleased to hear about your success with our program thus far and look forward to assisting you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 29, 2017

    My experience has been great from the beginning. Settling debt is not a fun thing to go through but Freedom Debt Relief has been very helpful. Thank you for all your help and I look forward to getting rid of all my debt in the near future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Scott,

    We appreciate the 5-star rating you have provided and we want to thank you for choosing us to help you on the road to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 29, 2017

    Ryan was very nice and pleasant to work with. He went into detail about everything. Would definitely recommend. Every question I had was answered. He gave me a good vibe. Everyone I talked to at Freedom was very nice and very helpful. I feel I can count on Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Long,

    Thank you for your great review! We strive to provide excellent customer service to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 28, 2017

    I am not completely confident with the follow up on new account set up. Specifically, incomplete information is not provided in terms of email information to give to debtors. You are given new address and phone numbers but debtors require email information as well. One cannot assume to provide the customer service email.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Underhill,

    Thank you for the feedback. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed May 28, 2017

    Teresa was wonderful. She explained everything about Freedom and how it works. Teresa was excellent in making me feel comfortable with your program. I had completed an inquiry and Teresa called me and left her number. I called her and confirmed she had the right number and asked for a callback. I wasn't expecting to hear from her due to it was a holiday weekend. But she called me on Sunday, completed my application. Now I can enjoy my holiday with less stress. I am very thankful for Teresa.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Plummer,

    We appreciate your feedback! Our enrollment department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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