How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Freedom Debt Relief Reviews

4,961,138reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Author picture
Edited by: Amanda Futrell
+1 more
Author picture
Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

Filter by Rating

  • (25,990)
  • (4,233)
  • (1,657)
  • (1,202)
  • (1,653)

Popular Mentions

    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 216 Reviews 32025 - 32175
    Verified purchase
    StaffProcess

    Reviewed June 1, 2017

    I was completely put at ease about doing debt relief the minute I spoke to Jon **. He answered EVERY question I had. He was extremely professional and he treated me with complete respect. I was scared to admit I needed this program but after enrolling I actually slept through the night last night, first time in a long time! Thank you!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Esquibel,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2017

    We dealt with Angeleah ** when we first called into Freedom. As you can imagine, things reach a point of very stressful when you decide to make that call. Angeleah was kind, understanding, professional, pleasant and efficient to work with! We really appreciate it!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Nolan,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2017

    Getting in over your head is a scary thing, but my rep Edgar is the most patient, understanding, and supportive guy I know. He's also very knowledgeable. Whenever I have a question he almost always has the answer on hand and if he doesn't have it he knows who does and gets back to me within the hour. I've read the complaints about this being a bait and switch operation where they offer you a consolidation loan but then say you don't qualify. That is how credit works though. If you use up your credit it drops your score disqualifying you for the loan and it would be no different if you went to a bank. If hardship has you drowning in debt this is probably the best way to go.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Holdsworth,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 1, 2017

    They were very helpful, they provided all the necessary information & resources to guide me in this situation! The packet of information was very easy to work through & provided the tools to complete what I needed to do! The assistance I received from Gary was extremely beneficial!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Bowditch,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaffProcess

    Reviewed June 1, 2017

    The program delivered what they promised. I found it confusing as to who was taking care of my account. Once I initially signed up, it seemed like I never talked to the same person more than once or twice. Whenever a problem or question came up, I was directed somewhere else. However, everyone was gracious and helpful. As you can imagine, it was stressful. Especially since I seemed to be the "small percent" that got sued by one of the credit card companies. Very stressful there. I was glad to do the Consolidated Plus program to be able to "finish" with the credit card companies, but feel like the interest is very high. Some days that doesn't give me a feeling of being any better off than when I started down this path. However, at least I know there is an end in sight.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Farkas,

    Thank you for your feedback regarding the program. We understand legal action can be stressful but we are glad that you qualified for our Consolidation Plus program. While the interest rate may seem high, you are still receiving a great savings through the program. Please reach out to our client services department at (888) 950-4829 should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 1, 2017

    I have mostly dealt with Linda ** and have had wonderful results. I highly recommend the Freedom Debt Relief Pgm. Every time I have a question Linda has answered and has given me additional information which has helped me tremendously. Thank you again Linda.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. DeLuca,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed June 1, 2017

    The first settlement happened very quickly and I am happy so far with the communication between us. So far so I am feeling like I am moving in the right direction. I am always looking forward to contact from them. I also have not had the creditors contacting me once they know FDR has my back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Laws,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 1, 2017

    Lauraine she is good communicator and professional to explain how the program works and I well satisfied. A person with experience and the personality that she has, and could help other people like me, and person like her it help the company to grow up.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ishmael,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 1, 2017

    Kyle was friendly, listened well to our situation, gave us plenty of time to talk and helped us work out a plan that will suit us well. We are both very pleased with his attitude, demeanor, and knowledge. He was not at all condescending to us or our situation and showed us caring and respect.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Rourke,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed June 1, 2017

    They were really patient with decided my months, what l could afford, my monthly payments. l would my friends to debt relief. It was my pleasure to have called and explain every detail with my debt and go by my monthly payments that l could afford.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Rivera,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 1, 2017

    I would gladly recommend the Freedom Debt Relief Program to anyone that is in financial trouble without having to go into bankruptcy. They help you combined all your bills and help you set a payment plan that is right for you. Mrs. ** was very helpful. Thanks.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Hill,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed June 1, 2017

    Scott was great during the enrollment process. He was very courteous and helped us to feel at ease. He explained things throughout the process and was very patient in answering our many questions. As he explained things to us and how the process worked, it truly helped my husband and I to feel some relief. After speaking with Scott, we know we have made the right decision to work with Freedom Debt Relief. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. White,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    StaffTransparency

    Reviewed June 1, 2017

    This morning I had a wonderful and very effective experience with Joshua at Freedom Debt Relief. I have unsecured credit card debt and have experienced a hardship; therefore, I was seeking to eliminate some of the interest on my credit cards so I could pay back the debt in a timely manner. Joshua was so thorough and explained everything in detail. Every person I spoke with at this company is efficient, polite, and quite knowledgeable. I recommend this company highly!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Damphousse,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Transparency

    Reviewed June 1, 2017

    Freedom Debt Relief sounds like a good program on the surface, however, there are hidden fees, small font print, and unclear statements that do not provide transparency of where your payments are going. The approach of being delinquent on your debt ruins your credit while having to pay 25% on top of the settlement. This approach can be done successfully on your own while not having to pay the fees. You end up paying close to your original debt total, once you add in all the fees, not to mention ruining your credit.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Karletta,

    We are sorry to hear about your concerns with how the program works. We do want you to know that the impact to your credit is temporary and even with the settlement fees, you can anticipate a substantial savings based on the high interest that will continue to accrue while attempting to settle the debt on your own. We would like to speak with you regarding your account and the concerns you are experiencing. Please let us know the best time that we may reach out to you!

    Verified purchase
    StaffProcess

    Reviewed June 1, 2017

    Representative I spoke to answered my questions, reassured me that I was on the right track to debt relief in 29 months. The people in this program are friendly, knowledgeable and seem to have a great outlook for their clients. Thank you for your support.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Purcell,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 1, 2017

    When I called Freedom Debt Relief I was carrying a heavy burden around with me. I was looking for help to become debt free. I had spoke with another company prior to calling FDR, that company was very rude and disrespectful. I called FDR, and I have been very pleased with the service I have received. I have had a heavy burden removed from me knowing I am on the way to being debt free with the great help from FDR. Thank you Freedom Debt Relief!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Fortner,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 1, 2017

    I was able to get the questions I had answered. I was contemplating bankruptcy until I spoke with Rebbecca **. She answered my questions and made me feel more at ease. I was able to save money compared to the other debt management company I was originally with. This included all my credit card debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bloodsaw,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Online & App

    Reviewed May 31, 2017

    Good experience so far. Carmelo did a very good job of presentation, was impressed. Thank you! I seen your ad only today on Facebook, I finished the app, Carmelo called me right away, explained the process and how your program would benefit me and not have to file for bankruptcy. We done the paperwork and now we start. This should hopefully work with your expertise, I'm relieved.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr.Higdon

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed May 31, 2017

    Tony was excellent. Explained the entire process and answered all questions and fears. He was very precise and articulate. And I want to thank him and Freedom Debt Relief. I was sinking and you gave hope and calmed all fears.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Miliner

    Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 31, 2017

    I just signed up today but Vicki was so helpful! Can't wait to get out of debt! I'm looking forward to being able to actually save money & have an emergency fund & vacation. I'm sure it will be money well spent for the help!! Thanks again for everything!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms.Wichman,

    Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 31, 2017

    I can't really give a long review as I have only been with you for a month but things are moving along OK. Just waiting to start paying off my debts. Just waiting for things to get better for me once I'm out of debt. Everyone had been very helpful. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cruse,

    Thank you for your feedback! We understand the beginning stages of the program can seem to take the longest however we are glad that you are on the road to financial freedom and we look forward to your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2017

    Whitney, was so great.explaining the program. Her representation of the company and how it works was excellent. Company is lucky to have her. Well spoken and I am so happy she answered when I called. Thank you. I would recommend anyone who needs help, to use your company.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Orloski

    Thank you for your kind review! Our Client Services department is highly trained to provide world class customer service to ensure diligence and helpfulness. We look forward to your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 31, 2017

    I truly appreciated the time Tiffany spent helping me get started through this process! She was always right on time with her follow up phone calls and answered all of my questions and even a few I didn't think to ask.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Verified purchase

    Reviewed May 31, 2017

    I have recently enrolled, too soon to tell if Freedom Debt Relief will be helpful to my need. My initial experience in signing up and the information I got was very helpful and that encouraged me to sign up. I hope for a successful outcome.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms.Jagroo

    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed May 31, 2017

    Very helpful, and understanding from the customer service, also taking the time to explain to the customer about how you can be free after when you don't have anymore debt. And you can paid more faster. I believe I can do this less than 2 years. Saving more money... Thank you all teams.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Watson,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed May 31, 2017

    Linda was amazing! She really explained everything well and put me at ease. She walked me through every step, and made sure that I understood exactly what is going to happen. I already feel a tremendous amount of relief knowing that I have a plan and a goal.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lofton,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 31, 2017

    I was very pleased with how professional my representative was. He helped me understand the importance of getting my debt managed and to start saving. I highly recommend this program. He was very thorough with explaining how the program worked. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Whitehead,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 31, 2017

    Working with Freedom Debt Relief has been amazing. Everyone I have dealt with thus far has been very professional and helpful and kind. Being crushed by debt has caused a lot of strain - more than I realized. And to know that there is now a plan in place to get out of it has lifted a HUGE burden off my shoulders. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Polson,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 31, 2017

    Kevin was with me every step of the way. He is an amazing, kind and good person. The program cut my debt by nearly 70%. I am prepared to get back on my feet. I cut up all those stupid cards and learning to say NO. Thanks again for saving me from bankruptcy and keeping me away from a 10 year bad mark on my credit here at my retirement age. You are the best. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Smith,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed May 31, 2017

    The staff member I talked to was great, very understanding and helpful. She explained what I would be up against and how it will help me to get back on track. So I am looking forward to my future and taking my life back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Richard,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 31, 2017

    Agent was very thorough with the plan and what I could expect. All my questions were answered. I am looking forward to working with Freedom Debt Relief to take care of my debts and hopefully improve my credit rating upon completion of the program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Smith,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 31, 2017

    I feel relief that my debts are being reduced as promised. The first account has just been settled. I have had excellent service and communication throughout the program. I anticipate complete debt resolution within the set time frame. Thank you all!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Stevens,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 31, 2017

    So far everything is great. I have just started this program. I believe it will help me get back on track with my credit score, would recommend this to anyone that has a problem with your credit. Thanks again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ross,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 31, 2017

    The gentleman who led me through the process was Lloyd **. He was very patient with me as we worked through the process. He was very informative and answered all my questions. My husband and I are so relieved to have the services of Freedom Debt Relief. We would definitely recommend them to friends.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bates,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed May 31, 2017

    I am so happy to have this program in my corner. It has been a stress reliever. I wish that I have known about the program sooner. I look forward to a new beginning. I would recommend this program to everyone. Thanks for your help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Whitley,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 31, 2017

    The person that assisted me was awesome! Very nice and pleasant, extremely helpful and knowledgeable. I couldn't have asked for a better person to walk me through the program than Tia. I can't say enough about how pleasant she was. She is an incredible asset for your company! Oh and by the way she deserves a raise.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Swann,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    ProcessTransparency

    Reviewed May 31, 2017

    So far, in the time I have been with the Service, I am satisfied with what is being done. FDR has answered all questions I needed answering and has explained their process and how it will work. I look forward to the process being completed by myself and FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Sobczak,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    ProcessTransparency

    Reviewed May 31, 2017

    George provided great information and taken his time explain. I would recommend to all my friends if they ever run into financial problem. It is great to know that are companies like Freedom that cares. Going through this process I have learned a true lesson.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Delapaz,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 31, 2017

    I would like to say that it is so pleasant to speak and join Freedom Debt Relief. Tonya ** is a wonderful and very special person. She took her time and went over everything with me, no matter how many time I needed. You have a great team working for you and I hope you appreciate them like I do.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Jones,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 31, 2017

    He is very informative. He is very helpful and really cares and takes the time. He explains things well. Readily available to talk to. The programs scares me and we have been taken advantage of in the past. I really believe in this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 31, 2017

    Such a relief to finally stop worrying about paying my bills on time and how to stop my spiraling debt. For older people with disabled loved ones Freedom Debt Relief was a godsend. My counselor was a very amiable young man and he didn't make me feel ashamed. Thank you Chris.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms.Walters

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 31, 2017

    Always on top of getting the best results for their customers!! There is no hidden fees or extra phone calls. Texts to confirm settlements is a big plus! Not having to make a phone call or answer phone calls from collectors helps keep everything in check and less stressful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hughes

    Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 31, 2017

    I would like to give a big shout out to Eric and Freedom Debt Relief. I called Freedom Debt Relief because of the 5 star rating and positive feedback I read online. I would recommend anyone who is struggling with debt to call and see what Eric can make happen. My experience was great. Eric explained every step and what would be expected of me. He is a positive asset to this company. My payment plan and amount is something I now feel comfortable with. And the peace of mind I have now lets me know I made a good choice. Please call Eric and enjoy your peace of mind.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Breedwell

    Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 31, 2017

    Tony was informative and personable. It was a pleasure talking to him. I'm excited to get going. Getting on this program is saving me so much money! Just per month, I'm saving $100. And that's just from one payment I make each month. I can't even imagine what my total savings will be.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Runions

    We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Transparency

    Reviewed May 31, 2017

    They did everything I asked and more. They explanation of the process and they are very clear. It saved me a lot of money and worry because of my financial hardship where I couldn't pay all my bills. So I would gladly recommend that if you need help with debt to try Freedom Debt Relief first.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Peterson

    Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Rating has been updated

    Charles updated their star rating from a 5 stars to a 4 stars after speaking with the company outside of the ConsumerAffairs platform.

    Verified purchase
    Staff

    Reviewed May 31, 2017

    Venetia was a "God-Send!" She gave me hope that I can get my finances back on track and that I can look forward to a comfortable retirement before I'm too old to be working. I am so glad that she was there to help me and give me hope!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Pembroke

    Thank you for your positive feedback of the program! Helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! We are thrilled with the experience you have had within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 31, 2017

    Scott ** was so incredibly patient with me by answered all my many questions, waited for me to do my research and was very emphatic to my difficult situation. He is very knowledgeable and made me feel more confident with my decision to choose FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms.Oliver

    Thank you for the positive feedback! We are happy that we have been able to assist you in becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2017

    I want to let you know I had a great experience with Dorothy **. She is very professional and knowledgeable. Dorothy made my experience very comfortable and she had the answers to all my questions. I am happy to have Dorothy as my Debt Relief specialist. I know that at any time I have questions Dorothy will be a call away. Thank you very much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Albarran

    Thank you for your excellent review! We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed May 30, 2017

    Tyler was clear and spoke at a understanding pace. He would take breaks so all information could be absorbed. He allowed me to ask questions and he did not act irritated when asked to repeat. He had very nice manners. He made me feel hopeful. Some people work hard in their life and then suddenly something goes wrong. Never do they intend to end up in financial trouble. Tyler understood that with me. I don't want to not pay my debt. I just need help so I can.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Durbin,

    We appreciate your positive review! Our Enrollment and Client Services departments are dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 30, 2017

    I would like to thank Fernando for his great customer service. He took time to explain the program and allowed the opportunity to ask questions and he was able to answer them without hesitation. I was looking at filing Bankruptcy but I opened my email through Credit Sesame and was directed to your website, I am very grateful and thankful that Fernando was available. Thank you guys so very much for the work you do. I would also like to thank Kayla for her assistance as well. God Bless.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Lockhart,

    Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 30, 2017

    I was so happy about my experience with Freedom Debt Relief. Very helpful when I needed help or had a question. My accounts were handled with great care & expertise. I have now graduated from the program. My daughter is now in the program & very happy.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Brandt,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 30, 2017

    The representative Robert was really helpful with helping me take care of my business. He was concise and he talked about everything that was to be expected from the company. I would recommend Freedom Debt Relief to a friend because they are very good at reassuring that you get the best from them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Copeland,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaffProcess

    Reviewed May 30, 2017

    Sherry helped me to understand how much this program will be helping me. I got caught up in high interest loans & cards & didn't realize how bad I was in the system. Sherry is awesome. Too bad your whole dept can't clone from her. I was extremely excited your company can help me re-establish my debt ratio. Thanks again, I can rest at night & not worry anymore. Thanks again Sherry, you're awesome.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Drake,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 30, 2017

    Before calling, I felt like I had NO other option(s) for digging myself out of debt. However, after I had an extensive initial conversation, I felt instant relief and excitement. I highly recommend their program to anyone who feels they're completely lost.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Rittenhouse,

    We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed May 30, 2017

    Betsy made this process so easy and with such joy! It has been a pleasure connecting with her and I'm grateful she was assigned to me! In a time that feels overwhelming and confusing, she was able to simplify the process and explain with grace and compassion that there is hope at the end of the tunnel!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Gavin

    Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 30, 2017

    Consultant knowledgeable and thorough in presenting your program. Venetia is a true asset to your organization as well as Jason **. I look forward to working with your personnel and your organization in the many years ahead.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Hicks

    First I would like to thank you for your outstanding review! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 30, 2017

    Jennifer ** is my representative and she is amazing. She made me feel human and comfortable and confident that this would change my life for the better. She gets back to me right away with any questions I have. She's the reason I chose this company and will recommend it to others. She treated me like a friend and truly cared about me and helping me. I am pretty appreciative.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms.Landis

    I am very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 30, 2017

    Couldn't be happier with where Freedom Debt is doing for the future of my goals in buying a home! And relieving my stress. Easy to understand the website and program and being able to always talk to someone if I have questions. Thank you Freedom Debt!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Smith

    We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2017

    I'm pleased with the customer care, they took the time to call me back and help me with my questions and forms. The consultant agent that helped me was very helpful and attractive, I just signed on with them and we'll see how it works and recommend this company to my friends within some time.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Hernandez

    Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 30, 2017

    Everyone has been incredibly kind and understanding. Things have been thoroughly explained and I can't wait to make some progress with this program! Pat ** has been especially helpful and wonderful! He is quick to answer any and all questions whether through email or over the phone and doesn't get annoyed if I ask too many questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Mabey

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceOnline & AppStaffProcessTransparency

    Reviewed May 30, 2017

    I was incredibly stressed (due to unforeseen medical issues), nervous (can they really help me?) and concerned (how will this affect my credit) when I was filling out information on their website. A wonderful, compassionate consultant named Jae provided me with a miracle. She answered all my questions, explained in detail what the process would look like and most importantly; she gave me hope. I have had nothing but A+ interactions with every department I've spoken with and I am breathing easy for the first time in over 6 months. I didn't think anyone could/would help me - I encourage you to reach out and give Freedom Debt Relief a call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Meyer

    First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 30, 2017

    Very accurate and explanatory. Will recommend it to my friends. A good way to consolidate debts with a lot of help. The enrolling process very easy and understandable. The best way to avoid bankruptcy. I enrolled it today and I feel better referring my finances. Thanks.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Rosabal

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 30, 2017

    I have just begun my journey with Freedom Debt Relief, and so far I am thoroughly pleased. This is my first time dealing with anything like this, but Ken made me feel hopeful, and then he followed through on everything he said he would do. I'm looking forward to working with my team and seeing this debt disappear.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are so happy to receive your positive review and rating! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed May 30, 2017

    I cannot stress enough that from day one Dayton ** has been there to explain any question I have had. If he was unable to answer the question he would get me to the right people. He is a great asset to your company!! Thank you Dayton, for all your help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Piccolo

    Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 29, 2017

    We feel relief everyday, because we no longer worry about debts. We know our debts are being paid and we have money to buy groceries and medications at the end of the month. Thank you Freedom for giving us room to breathe...

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. & Mrs. Smiddy,

    Thank you for your wonderful review! We know times can be tough but we are glad to hear we have been able to provide you with not only debt relief, but also stress relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed May 29, 2017

    Jennifer was so kind and helpful. She gave me all of my options and let me make my choice based on the information she gave and was very well informed and explained each and every step. When she told me I had been accepted into the program I started to cry. God had answered my prayers. Someone out there really cares. Thank you so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cederoth,

    Thank you for the phenomenal review! We understand how stressful the process can be but we absolutely want you to know that we always care and we are always there to help you with your enrolled debts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 29, 2017

    It was so easy to enroll. They were super nice and extremely helpful. The process was quick and I feel ready to start a more financially stable life! I cannot wait to see how this program can help! Thanks, Freedom Debt Relief!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ramsey,

    Thank you for your great review! We look forward to helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 29, 2017

    I always have great communication and answers whenever I contact Freedom. The representative is always very helpful and very knowledgeable. Thanks so much for all your help and support. I always have quick answers and responses to my questions and always receive a follow up when necessary. Me and my family continue to thank you for your assistance with this great program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Thrilokie,

    We appreciate your review and feedback! We are pleased to hear about your satisfaction with the program and representatives who have assisted you thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 29, 2017

    I am happy with Freedom Debt Relief and I understand that my debts would be paid off faster if I had more money for you to negotiate. I just wish that there was a better way to get my debtors from stop calling constantly and sending so many notices in the mail or via e-mail.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Callan,

    Thank you for your review! We understand that the timeframes can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 29, 2017

    Client Service Rep Tony ** was very informative and very helpful. He made sure I understood everything thoroughly and let me know there is a solution. I am very eager to see how the program works, and see our debt go down. I'm excited to know that my husband and I will be debt free soon!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lasky,

    Thank you for your positive review! We appreciate the feedback regarding your Account Executive, Tony, and we are confident he has completely prepared you for the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 29, 2017

    Freedom Debt Relief program gave me the hope of financial freedom that I have been looking for. So far, I'm having financial freedom that I deserve. If you are stuck with debt and you don't know what to do, FDR is the way to go. Their settlement is faster than I thought. Before I know it, I'll be debt free and have a good life that I deserve. Thank you so much to all FDR associates.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Goboze,

    Thank you for your kind feedback! We are glad to hear that settlements are happening sooner than anticipated. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 29, 2017

    Rep Kim ** was very professional and willing to listen. Also take time to explain the program. I find it amazing that every time I call she is available to talk with me. These qualities hardly exist in today's world.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Bryan,

    Thank you for your fantastic review of you Debt Consultant, Kim! We are beyond pleased to know she has made such a wonderful impression and we look forward to your continued happiness within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 29, 2017

    Collection calls. Also they keep saying they have not received the authorization for you to speak on my behalf. None have been said. None have been notified. Not happy. Please send the necessary documents to all my creditors. They call me at work. I have sent emails letters with proper wording that was given to me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Avery,

    Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 29, 2017

    Credit card consolidation: I am very happy with the way my debt is being handled. Thanks to Shaun instead of 6 different payments a month I now have only one. So much stress taken off my shoulders. Shaun explained the things that were going to happen and what to expect.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ruiz,

    Thank you for your great review! We are pleased to hear about your success with our program thus far and look forward to assisting you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 29, 2017

    My experience has been great from the beginning. Settling debt is not a fun thing to go through but Freedom Debt Relief has been very helpful. Thank you for all your help and I look forward to getting rid of all my debt in the near future.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Scott,

    We appreciate the 5-star rating you have provided and we want to thank you for choosing us to help you on the road to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 29, 2017

    Ryan was very nice and pleasant to work with. He went into detail about everything. Would definitely recommend. Every question I had was answered. He gave me a good vibe. Everyone I talked to at Freedom was very nice and very helpful. I feel I can count on Freedom.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Long,

    Thank you for your great review! We strive to provide excellent customer service to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 28, 2017

    I am not completely confident with the follow up on new account set up. Specifically, incomplete information is not provided in terms of email information to give to debtors. You are given new address and phone numbers but debtors require email information as well. One cannot assume to provide the customer service email.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Underhill,

    Thank you for the feedback. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 28, 2017

    Teresa was wonderful. She explained everything about Freedom and how it works. Teresa was excellent in making me feel comfortable with your program. I had completed an inquiry and Teresa called me and left her number. I called her and confirmed she had the right number and asked for a callback. I wasn't expecting to hear from her due to it was a holiday weekend. But she called me on Sunday, completed my application. Now I can enjoy my holiday with less stress. I am very thankful for Teresa.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Plummer,

    We appreciate your feedback! Our enrollment department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    ProcessTransparency

    Reviewed May 28, 2017

    We were treated with respect and everything was explained very well about the program. We would definitely recommend the program to others who are struggling with debt. Thank goodness there is those out there who understand and help others to work through the program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Poole,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 28, 2017

    The very best of service, callbacks, help in understanding process, courteous, quick connections to other departments. I am very happy. Good job. I would highly recommend this service to anyone who is in this situation of needing help, and a great expert to help through the tough time.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Cave,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer ServicePriceStaffProcess

    Reviewed May 28, 2017

    Initially was pleased with the program, however once you're in and trying to get issues resolved, customer service is hideous and almost non existent. All my accounts have been resolved as of mid 2016. I had one account remaining of which I have a 1099-C for and of which I have been trying to give them since mid 2016. As of late May 2017, they've come up with every conceivable excuse to "NOT Graduate" my plan and return $5,600.00 which I have had banked with them since mid 2016. They are sitting on my money and collecting interest for them instead of graduating the account. I have spoken with Neal, Sonja, Jamie and Christian and countless other customer service representatives and continually get the run around. I will attach an image of my progress so that you can see I am telling the truth.

    I've emailed no less than 10 copies of my 1099-C DAILY to them and they still refuse to accept that I sent it. Until this week, they finally got back to me and said that the copy of the 1099-C I emailed was not in a format they could save and to resend in a different format. It was a .jpg file. So I have sent it in .pdf format and again no reply. RUN before thinking of using them. I never missed one payment to them and they were ALL on the due date. It's sad I have had to resort to leaving bad reviews but I hope you do not experience what I have.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Carron,

    We apologize for the inconvenience and any delay in graduating you from your debt relief program. We would like to work with you to ensure that we complete your account as quickly as possible. Do you have a preferred time that we may reach out to you?

    Verified purchase
    PriceStaff

    Reviewed May 28, 2017

    The service has been VERY easy and affordable. They are always in contact with you when it comes to any transaction. That made a very difficult decision, easy and hassle free. They give you the tools you need to help get you out of a difficult situation. Their online site makes it easy to understand what's going on and where you currently stand.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Dluhos,

    Thank you for your great rating of our program! We strive to ensure all of our clients are provided with all of the tools to run their program successfully while being guided by us whenever you ask for our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 28, 2017

    My agent, Betsy **, was respectful. She explained how the program worked, how our bills were paid off, how to handle harassing calls. It is embarrassing to admit that we are in a financial bind, but Betsy was very sensitive and polite. I am thankful that I have her as my agent.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Strauss,

    We appreciate your wonderful review and we are pleased to hear Betsy did a wonderful job walking you through enrollment and the beginning stages of the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 28, 2017

    I am more than grateful for the relief I have felt since I took the decision to change my life. I highly recommend this program. To the staff I appreciate all the attention bestow sincerely concern with my situation and looking for the method of helping.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. San Martin,

    Thank you for your great review! We are thrilled that you chose us to assist you in becoming debt free and we look forward to your success within our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 27, 2017

    We have a small business actually Spiritual products & services. A small fire a year & half ago required our stopping & packing up. We needed to find another location. Meanwhile half of our income stopped. Four months ago we relocated and are now back in business. Without Freedom Debt Relief we would have had harassing collections calls from 4 debtors. These have been kept to a minimum after the first 4 months. We had time to concentrate getting back in business -- Thank You!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Villeneuve,

    Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 27, 2017

    Ryan answered all my questions. Great personality, very helpful and informative. Put me at such comfort and ease. Fantastic employee. Asked him to mail me cards to recommend your company. Weight of the world lifted off my shoulders. Thank you sooo much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Romo,

    We appreciate your great review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed May 27, 2017

    From beginning to end, the entire process for the solution was a breeze and very straightforward. No pressure, no weird unnecessary fees, and just a great all-around experience. Bigger money saver compared to traditional debt consolidation options, credit counseling, & paying down using only the minimum pay. I recommend it. Ask for Kaleene!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Cisek,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 27, 2017

    I would to request if possible to speed up the process of payment of my debts with the credit card company and my loan. I received a lot of notices and phone calls for not paying my account with credit card and loan that I owed them. I'm getting nervous/scared. Thanks a lot.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Capaciete,

    Thank you for your review! We understand that the timeframes can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed May 27, 2017

    The team is very attentive and takes the time to explain everything to you if you don't understand it. There's no hidden secrets. They go through every single thing and they also answer any questions that you may have. Recommend the best options for you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Galarza,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 27, 2017

    We were struggling with our finances because my husband got hurt at work and had back surgery. He is still having problems with his back. We are on workmanship comp. which is hard to survive on, when you are used to better money coming in the household. I had uterine cancer, so we both were out of a job. We are drawing social security which is not enough to pay bills that we made when we made good money. Our income dropped way low. So we were having problems juggling money. Question do you eat or pay bills??? We contacted Freedom Debt Relief to see if they could help. They were very helpful to our needs. Sherry ** was very understanding and helpful in explaining everything. And guiding us through the process. I would give these people a A plus for helping us.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Humphreys,

    Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Transparency

    Reviewed May 27, 2017

    We were very pleased with Tyler's help and explanation of Debt Consolidation. I would highly recommend your business. We were able to meet an objective goal with paying our debt off. We will be recommending this company to all our friends. Thank you for the hope in being debt free soon.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. McKenna,

    Thank you for your fantastic review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Verified purchase
    StaffTransparency

    Reviewed May 27, 2017

    I know the last thing I wanted to do was to have to find a credit relief company. However I found Kim and she was very pleasant, instructive on getting me enrolled. She explained everything in detail so there won't be any hidden costs that weren't brought up.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Liming,

    Thank you for your kind review! We are happy to hear you have had a great experience with our enrollment department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 27, 2017

    Jan was so a big help assuring me I was making the right decision. Very nice and understand. Any questions I had Jan answered them all, she's very knowledgeable. We had some personal stuff come up right in the middle of starting the program and Jan worked with us patiently until it was all taken care of.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Stembridge,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Mark. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 27, 2017

    Thank you for truly helping me and my family, for you all. We will actually be able to live and breathe and make our life complete. How wonderful to have such a way out for people who work relentless hours, yet are stuck. With this program, I can now smile.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Surloff,

    We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 27, 2017

    Brian was very open and honest about our options. Also answered all of our questions in a very detailed manner. Excellent Consultant and made it easy for us to choose the right plan for our situation. Provided great customer service and returned our call in a timely manner.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Russell,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 26, 2017

    So far the service has been great; there is a lot of great detail and support from my point of contact. I am excited to work with the company and see where this brings me in life (hopefully completely debt free in 6 years).

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Snow,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 26, 2017

    Michael was excellent and had answers to all questions and very informative. He helped me feel comfortable with my decision to select payment options and how to move forward with my new plan. He was timely with approvals and getting me the forms.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. House,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    My debt relief agent Mr. ** was very nice and helpful in getting me started with the program. I would recommend this program to anyone that is suffering with debt issues. I am so happy that I called! In 42 months I will be debt-free with a fresh, new start on life. Thank you Freedom Debt Relief!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Dafney,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    You can't get ahold of people you have talked to. Everyone has a different answer. I would get told you guys to work on my stuff then said you can't then you can again and it was back and forth for a month before I lost it and just had you guys remove some things. I would get told someone will call me back that can help me then they would never call. When I would call to ask about it they had no notes about it. So then it turned into a wild goose chase again and I would get told, “No. He/She was wrong. I will talk to their manager.” I just hope it all works out like they said it would or the BBB is going to get involved.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Dicello,

    We apologize for any confusion or misinformation you have been provided. We strive to ensure all of our clients are properly informed on how the program works and the steps we take to settle each debt. Please let us know when we may reach out to you to further discuss and resolve the concerns you are having.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 26, 2017

    Hello, I am extremely pleased with Freedom Debt Relief, they are very helpful and are always there to answer any of my questions. They give me the confidence I need to know this program will work and I will be debt free in a short amount of time, I would recommend them to anyone struggling with their debt that needs help!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms Abell,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed May 26, 2017

    Bree was amazing! She was very patient with me and very professional. She explained everything to me in detail and helped me to understand the process of my debt relief. I am now very excited about beginning my journey towards being debt free for the first time in a long time! Thank you Freedom Debt Relief! But above all thank you, Bree! As I said before you are my angel!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Omnes,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    I've had nothing but excellent, courteous, and professional customer service. I wouldn't change a thing. It was easy to set up the program and there were step by step instructions for completing all paperwork. The Staff does not judge and is completely dedicated to helping one reach positive goals for restoring credit and paying debt. I am completely satisfied.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mr. Massey,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    ProcessTransparency

    Reviewed May 26, 2017

    Before using FDR or any debt relief company be sure you have no other options available (include bankruptcy) before getting involved. Be guided by some of the problems I have had. When they tell you what your monthly deposit is going to be, be sure it is an amount you can easily live with. Even ask what a lower amount may mean to your account.

    The problem for me now is that I have had my hours at work temporarily reduced. I can make my monthly deposit but that is about all I have. I will have about $50 to get me to my next payday in two weeks. With that I have to pay my other bill, buy food and gas so I can get to work, it ain't going to happen. I called to see if I could, for one month, pay less but there is no flexibility with them on that. Always willing to take more but not less. Even if I wanted to get a short term loan I can't because they have mess up my credit because, in my opinion, they have mishandled my accounts (more on that later).

    If you do use FDR and you have a troubling account make sure with keep on top of them to handle that account first. After joining the program and not paying any of my creditors as instructed I was contacted by one of them saying I need to contact that creditor about settling or they would follow up with legal action against me. I advised FDR of that and for a while that creditor was at the top of list to be settled first. My first notice of a settlement came in but it was not for that creditor, then another notice for a different creditor, then another for a different one. Finally I received a summons from the creditor that court action had been taken to FDR credit. Once I told them about it, they negotiated a settlement quickly even though that should have been the first one they did.

    The problem is now I have this public record of collection on my credit report against me. I have not tried to get any type of loan since then but one of FDR sister companies contacted me about getting a consolidation loan and turned me down. One the reasons given was because of that public record. Now if one of their sister companies are not willing to overlook that what chance do I have with another lender. Don't be a meek lamb like I was and be led around clueless like I was. Take an active part in the program and keep in touch and make sure your wishes on how things handle are clear to them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Morgan,

    We are sorry to hear about the frustrations you are experiencing with Freedom Debt Relief. We strive to ensure all of our clients are provided with the utmost service and completely satisfied with the program. We would like to speak with you regarding your account and resolve any concerns that you may be having. Do you have a preferred time that we may reach you at?

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    Eric was absolutely wonderful. He answered all of my questions and put me and my wife at ease. He answered all of our questions and was very helpful. This was a stressful situation and he really helped make it better by his attitude and empathy. Thank you so much Eric. I appreciate your great customer service skills.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Mr. Fletcher,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    An amazing customer Service rep and debt consultant probably saved my sanity and my house. I would highly recommend this service to anyone who needs help with their debt. Thank you so much for your kindness and consideration. You are a great company.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Tubbs,

    We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Verified purchase
    Customer Service

    Reviewed May 26, 2017

    I am not going to lie. This experience has been unnerving. Phone calls, emails, and Credit that was at 670 before starting this is now in the 300s. Territory all new to me. But with today's 1st settlement... better days are ahead! Let's go!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Brace,

    Thank you for taking the time to review us! We are sorry to hear about the excessive creditor contact you are receiving. If you would like further assistance with minimizing creditor calls or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 26, 2017

    Overall my phone interaction with Tierrell ** was outstanding. He took the to time explain the process in full details in a very professional manner. I was able to make a conscious decision if this program was the right fit for my situation. After full explanation from Tierrell my decision to join the program was easy and everyone else that I conversate with thereafter has been great. Thank you so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mr. Barrett,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 26, 2017

    Freedom Debt Relief is wonderful. I received my first settlement after a couple of months bring in the program. I want to thank Tasha ** for all the help she has given me. I'm on my way to being debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Curtis,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 26, 2017

    I am very pleased that I have not been bothered by telephone calls from many of my creditors. I am less pleased about the lack of communication from my representative of FDR. I would like to know more about negotiations and what is going on.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Culver,

    We are glad to hear that creditor calls have stopped for you and we recommend contacting our Client Services department at your earliest convenience to discuss the status of your accounts and any upcoming settlements. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 26, 2017

    I've only been enrolled with Freedom since April. However everyone I've spoken with has been professional and understanding of the various financial situations we may experience. Furthermore I've already gotten a settlement offer on one of my enrolled accounts. I will definitely recommend Freedom for anyone who's in excessive debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mozee,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 26, 2017

    Monica was very helpful when I had many questions about getting debt relief help. I am so happy to have this weight lifted off of my shoulders. The debt was becoming overbearing and was really weighing me down and was difficult living paycheck to paycheck. I am looking forward to working with Freedom Debt Relief to becoming debt free!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Forcina,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 26, 2017

    The service has been really very good, I have been informed on my creditors offers very quickly. I look forward eventually in getting my credit back into good standings. I feel FDR will be able to help me with this.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Frazee,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 26, 2017

    My husband and I needed relief and you helped us to make a sensible and great choice to get out of debt. We were very pleased with the customer service and speed of assistance. Thank you for helping us to get out of debt and take the worries off our shoulders.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Fredericks,

    We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed May 26, 2017

    I have been in the program since October, and it is now May and only one card has been negotiated. My creditors are telling me that no one has reached out to them and I've been turned over to collections which concerns me although I've been assured that all creditors have been contacted. I've consolidated in the past and all creditors were contacted and settled far quicker than this. This is my biggest concern. However, the one card that was negotiated was cut in half, which is great. I would prefer the negotiation period was more accelerated and settled in a more timely manner.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Grey,

    We are sorry to hear about the creditor contact you are experiencing currently. Many creditors will deny that we have reached out to them, as a tactic to incline you to lose faith in the program. Rest assured we are working diligently to settle your remaining debts, although settlements are dependent on sufficient funds. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed May 26, 2017

    Great information provided by Patrick. I feel comfortable with this process. Looking forward to some peace of mind. I hope you're able to help. I have read great reviews on this process. Patrick has been very helpful thru this process and difficult time. Thank you Patrick.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Mr. Gomez,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 26, 2017

    I have had less calls from my bill collectors payments being made to my accounts, so I would recommend Freedom Debt Relief. I wish I could send larger payments, but being on a fixed income it is impossible at the present time. I lost my husband 1 year ago and it has been hard for me financially.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Ohler,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 26, 2017

    Great team to work with. When you are to this point in your financial struggles you are very stressed. FDR made the process as painless as possible. With every concern they have been available for questions and all their staff members are knowledgeable and professional. Even though your credit score takes a major hit, they provide hope for a bad situation.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Shepard,

    We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 26, 2017

    My experience was excellent. The representative that helped me was very polite and thorough with everything. Everything was explained with detail and understandable. I am very pleased to have made this great decision to help me... excellent customer service. I would recommend others to this company.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear ms. Kirk,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 26, 2017

    This is the first time I have had to go through a situation like this. This group of people have made the experience very calming and helpful. I hope I never find myself in this situation again, but have confidence that there are people that will help without judgement.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Tracy Gallagher,

    Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    I can only say that I wish that I had started sooner with them. Anyone and anytime I call they are very professional and respectful when talking to me. They do not make me feel like a loser! I only wish that I had given them another one of my card but doing my best to pay it off. I want to thank all of them for helping me out.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Fitzgerald,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    Everything has happened as they said it would... very professional and always available by phone. It's nice to talk to someone who takes their time with you and answers questions... if they don't know the answers they go and find the answers.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    Best was great and I believe she will be here to answer all my questions AND help me through this. She is very nice and easy to work with. I trust that she will be here to help me and make sure that everything happens on my family best interest. I am looking forward to the future.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Shawn Huff,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 26, 2017

    I am pleased with the progress they have made with the service they have provided me as of now. I am less stressful. I know I am in good hands. And hope it continues to go that way. Thank you. Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mr. Perkins,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 26, 2017

    Danielle was amazing. She took time with me and answered all my questions. Very customer service oriented. Made me feel that this was what I needed. She walked me through every step of the program and never hesitating to let me interrupt. She is a true asset to your organization.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Hendrixson,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2017

    I found myself struggling to pay off my creditors on my own. I was laid off from a good paying job and have yet to find anything since making the money I needed to keep up my payments. I reached out to Freedom Debt Relief for help. They were very professional and answered all my questions. I have been enrolled with them for about 7 months. They have already helped me reduce the amount I owe to 2 creditors. I already have one account settled and I am actively paying off my 2nd one. They have great customer service and advise when you call in and ask questions as well as an online site where you can check on your progress. They offer legal services through a third party vendor for those creditors that may wish to try and take you to court to get their money. They have taken a lot off my shoulders even though I still have to deal with some of it on my own. It is nowhere near as bad as when I was trying to do it all myself.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mr. Mclawhorn,

    Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 25, 2017

    We are pleased so far with the help on our Debt Relief. We are able to go online and check our balances that we have paid and what they have taken out to make payments. We get a monthly statement to keep records of. Very pleased with that. So thank you very much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Lowell Keiser,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 25, 2017

    We are brand new to the program! With the plan we have in place we can plan on being debt free in just a few years! Our counselor Danielle ** was a pleasure to work with! Her knowledge and patience were extremely helpful in getting us enrolled with the program!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Jamie Janik,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaffProcessTransparency

    Reviewed May 25, 2017

    I woke up this morning knowing I had to do something about the amount of money I owed on the cards. The amount of interest continue to increase making the payments higher. Mr. ** walked me thru the process, speaking with a kind tone. Thank you so much, a weight has been lifted and I can move forward. The Welcome team was informative also. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Bishop,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    Marisela ** was very professional and informative. I am very pleased with the outcome of my debts. I am very happy to have had such an excellent experience with your company representative. I know I found the right company to discuss my hardship situation to. I will refer my friends and family to Marisela **.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Torres,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    I have been blown away with such excellent service and support. Jason has been a huge help and is allowing me to be on the way to a debt free life I thought could never be possible. I am looking forward to working with a company that seems true to their word and more than willing to help struggling hardworking Americans like myself.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Halper,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    Very easy program to use and get on top of the bills that you have been neglected to pay. They work with the debtor so that you can get them out of your hair. Granted you made the bills and have to pay the company back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Mata,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 25, 2017

    My experience with Freedom Debt Relief has been good. And they are always willing to work with me and my husband. Always willing answer any questions I have. I would tell any of my family or friends that need to call Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Hollon,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 25, 2017

    Aileene is a wonderful caring person. She has always taken the time to listen to our questions and has always answered them fully. She is a great example for your company. We are happy to begin this process and know that Aileene is always there should need help or have questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Miller,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Aileene. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed May 25, 2017

    I was very happy with the service provided by Fernando and the gentleman who handled the welcome call. They made the process simple and stress-free. I look forward to being debt free. I would recommend this program to friends and family. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Williams,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    I was somewhat reluctant to enroll in the program, but after some discussions I decided to move forward. I took the step I needed to help me with the overwhelming debt. I was afraid it was some scam and I was putting my trust in unknown parties. I quickly came to the realization that this outfit really knows what they are doing. Very professional, attentive, responsive and reassuring especially with the stress of collectors. Hopefully it all works out for me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mr. Paiva,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    I felt overwhelmed and needed help with my situation. Didn't know what to do. Thanks to Freedom Debt Relief they worked with me with my creditors. I was unable to do it myself. I needed someone with experience with these unexpected situations. I am looking forward to a fresh start.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Campbell,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 25, 2017

    So far I have been very happy with my experience with Freedom Debt Relief's representatives. Everyone I have spoken with has been extremely helpful and takes the time to answer my questions thoroughly and thoughtfully. I find the online account to be relatively user-friendly and an easy way to keep track of my progress.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Simeone,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 25, 2017

    Thank you so much to George ** for answering all my questions clearly and specific. Hope everything goes as planned. This is so much help for me and my family. I recommend Freedom Debt Relief to all those people who want to solve their debts.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Dominguez,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    Thank you for everything Freedom Debt Relief does to assure your debt is reduced and paid. The representatives that are assigned to work with the creditors work hard to get settlements and pay on the accounts that have been settled. Again thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Aguilar,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed May 25, 2017

    Freedom Debt is awesome! I would recommend to anyone! Sherry was super helpful and very easy to talk to! I am very happy I found them! She helped explain everything in detail and let me know that I am making a very wise decision in making the first step of getting out of debt!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Wetherbee,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    The people are very fair, pleasant to talk to, Helpful, and are taking care of the problem. They have reduced the amount of debt. They provide an attorney if you should need one. They advise you when a debt has been settled.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Janice Miles,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    So far I have been happy with what Freedom Debt Relief has done for us. Brian ** was very helpful explaining the all details. I have spoken at other departments, which they were kind and helpful with answering all my questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Breeden,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Verified purchase
    Staff

    Reviewed May 25, 2017

    So far my experience has been very good with Freedom Debt Relief. This is a hard time for my family and I and the people that I have spoken to so far have been very friendly, patient and understanding. I didn't notice is constantly of the status as well as text message as soon as an offer has been made.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Mendiola,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! We are looking forward to assisting your family through these hard times. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 25, 2017

    Great so far. I have already settled one debt. 5 more to go. Hope to get through this bad time very quickly. A1 plus++++. Happy, happy can't wait till I am finished. Y'all are doing a great job on helping resolve all my debts. Keep it up.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Babineaux,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 25, 2017

    My debt consultant Jan was so nice and pleasant to work with. She was very customer-oriented, very patient and oh so helpful and knowledgeable and concerned of my present situation. She made my experience very painless, and reassured and placed me at peace.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Shorter,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed May 25, 2017

    The services have been excellent since the time I first contacted Freedom. Everyone has been professional and fully answered all questions. The directions have been clear and concise. The written material sent was very thorough. The follow through on negotiations was clear and easy to understand.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Franklin,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 25, 2017

    We are very happy with everything you have done so far us. I would highly recommend your services to my friends. I like the way we can keep up with what is going on in our account. We wish we could have found you earlier and stopped some of the heart and headaches we have experienced.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Robbie Stinnett,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 25, 2017

    I recently joined Freedom Debt Relief. I have not had time to form an opinion and don't know if I would recommend them to a friend. However, my experience so far has been positive and based on that I would recommend them to a friend.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Anderson,

    We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed May 25, 2017

    First thing I told Mr. ** after he said "I will need your email address in about 15 minutes" to Esig. I said, "We're done?" It was easy, no stress, no hassle and we even had time to talk about each other's family. So the experience was something I would recommend to anyone who are skeptical about debt consolidation. Give Gary ** a call. He's Da Bomb Dot Com and he said keep in touch even if it's to tell him a joke.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mr. Redira,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed May 25, 2017

    The debt consolidation program has been great for me so far in just a short period of time. Everyone I have talk to has addressed my every concern. I would definitely recommend the program to anyone who is struggling with debt. Thanks FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Mr. Hughbanks,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Loading more reviews...

    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

    Media

    VIDEOS & IMAGES