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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews

    Our review standards

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    Page 204 Reviews 30225 - 30375
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 14, 2017

    We were explained everything clearly, answered all our questions & concerns we had. So far it's all going great. The Dash board is good information, we just started this program but we think that is going to be a big help to us with our debt. I am glad that I made the call to find out what this program was all about.

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    Verified purchase
    StaffProcess

    Reviewed July 14, 2017

    Both agents I spoke with were very informative and patient. I feel a huge relief after signing up with your program. Will be glad to receive welcome packet to read and learn even more! Can't wait to see how the negotiations go and how long they take.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 14, 2017

    Enrolment: Had a wonderful time with Jennifer. Very professional. Answered all question. Assisted me by explaining everything I needed to know. Stayed on phone with me and answered all questions. All information was explained before left off phone. She was very helpful.

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    Verified purchase
    Staff

    Reviewed July 14, 2017

    I could not believe that there still exists honest business! Elijah was particularly fantabulous!!! He is more than fabulous and fantastic. Edwin from Welcome team was also amazing and very patient. Thank you to the founders if FDR for keeping true to your promise of helping people get out of debt!

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    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed July 14, 2017

    Finding yourself suddenly unable to pay your bills is a horror that sets off your anxiety levels to the max! You get the rent paid, then the utilities and then you need food... but what about all the credit card bills. It was making me sick, more sick than I already am, and causing my sleep to be even worse than the pathetic state it's already in! But then one day I saw a small ad: FREEDOM DEBT RELIEF~ the word Freedom really caught my eye and I seriously needed that freedom from the mess I'd made of my finances... you never know when illness will strike or when your existing illness will explode and I desperately needed help, so I called. Betsy was the person, a kind of angel, who answered my call and after our conversation, I must say, I felt like the world had been lifted off my shoulders. I told her I felt really bad about my situation, she listened and then explained how their procedure worked and I knew This was the way to go.

    Bankruptcy is very expensive these days and if I could work it out that I could come up with some money to pay at least a portion of what I owed, it made me feel a bit more responsible for taking care of the debt I'd accrued. So far FDR has been working wonders on getting my debt balances reduced by half to a third~ these people are very experienced in the area of negotiation! I also was impressed with the additional support of attorneys whose area of expertise fits right in, should I ever be in need. Due to my poor judgement in the past and loaning money to "friends" who never paid me back, I had to go the bankruptcy route, and to be honest, this is a way better choice and I feel much better about the whole situation than I did before. In a couple of years, which will fly by seemingly in an instant, I will be out of debt! Needless to say, I now operate on a cash only basis.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 14, 2017

    I've been struggling with financial hardship and I'm so glad I found out about and enrolled in FDR! Thank you Philip ** for thoroughly going over and explaining the program and even stopping to answer my many questions. You were very kind, considerate and patient. Also, the Welcome Agent, Dillon was very efficient and thorough. Great customer service! I would highly recommend this program to those that have more month than money and are ready to get out of debt!

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    Verified purchase
    Staff

    Reviewed July 14, 2017

    He was patient, courteous, KNOWLEDGEABLE, kind to an old lady... He made the volumes of "stuff" to fill out go smoother. He is a great employee. I am just overwhelmed with all these forms and Griffin was very helpful. I am hopeful that we get thru this with this old lady. It will certainly help with a difficult and sad family situation, Griffin made I relief take the place of anxiety.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 14, 2017

    I have been very pleased so far with the service I have received from FDR. Everyone has been very sympathetic and understanding of our financial situation. I would recommend to a friend. The customer service is awesome and that helps a lot.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 14, 2017

    Great customer service and was very informative. My agent talked to me about the process and had a positive attitude that I know he would help me through this process. Would recommend them to friends and family who need help. Thank you for the breath of fresh air!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 14, 2017

    Very easy to understand. Robert was friendly and nonjudgmental throughout the process. Very thorough with verbal instruction and email follow up. Fair and generous assistance. Welcome call and email reviewed everything very clearly. They provided direct phone number for customer assistance. It was clear that they are genuinely there to help with debt relief.

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    Verified purchase

    Reviewed July 13, 2017

    So far I have received good service. Looking forward to paying off all my debt maybe sooner than scheduled! 2019. Waiting for the freedom from all my debt. I have received prompt answers to any questions I may have concerning deposits and payoffs.

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    Verified purchase

    Reviewed July 13, 2017

    We have been in the debt reduction program a short time but we have seen progress going on our debts. We have received emails alerting us on what is happening as well as the client dashboard. We are very pleased with Freedom Debt and we are sure that it will continue for myself and my wife. I would recommend Freedom Debt to relatives or friends.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    Excellent! I was treated with sincere professionalism, courtesy, and understanding. I appreciated speaking with Bree **. Wonderful human being. I would definitely recommend this service to others. I was very leery at first to place myself in one of these, but I am glad I chose Freedom Financial. Truly made me feel at ease and less like I truly messed up. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed July 13, 2017

    I've only been in the program for about a month, but I'm very pleased with it so far. Everyone I've spoken with has been extremely helpful, positive and encouraging. If this level of commitment continues throughout the process, which I expect it will, I will be a very happy camper!

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    Verified purchase
    Process

    Reviewed July 13, 2017

    Being on a fixed income, I did not even think that I could even qualify for this service. Thank goodness I did, and a program exists just for me. In 2 days Cristen had me not only saving hundreds a month, but I will be debt free in 2 years instead of never. Ecstatic!

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    Verified purchase

    Reviewed July 13, 2017

    I had to have extensive work done on my home and used my credit cards. Before I knew it, I was overwhelmed with bills from the work being done on the house as well as normal monthly expenses. I really CANNOT express the relief I felt when FDR took over my accounts. I thank God for letting me learn of FDR and the mental and emotional relief I received from their help.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    Debt relief application: Frank was very helpful and polite. He made me feel like we are not alone in this situation. Everything was done is a professional manner. He made me feel comfortable and made sure I knew what was happening and what to look forward to.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2017

    Just started with Freedom Debt Relief in June and they have already negotiated 2 of my debts. The customer service is really good and they take the time to listen to any questions or concerns you may have. They want to help you with any concerns or problems you may have. I would most definitely recommend Freedom Debt Relief to anyone looking to get out of their debt problems.

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    Verified purchase
    StaffTransparency

    Reviewed July 13, 2017

    The peace of mind in knowing Freedom Debt Relief is assisting us with this issue has been monumental. Michael ** is such a great person to have on one's team. Keeps me up to date and informed. Kudos to Michael and Freedom!!!

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    I would most definitely recommend to a friend. Angeleah ** absolutely GREAT, very pleasant, very informative, could not have asked for a better agent. She definitely is an asset to the company and you are very lucky to have her as a part of this organization. I look forward to working with her in the near future.

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    Verified purchase
    Transparency

    Reviewed July 13, 2017

    Have talked to several agencies. This is the only one I feel totally confident with. Already I feel great relief as everything was fully explained to me in a manner that I know I am in control and can meet my payments into the program, then have money to either save or use as I need. Thank you.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    I have felt much relief from the help I have received. Kevin was nice, attentive and made me feel at ease about this tough decision to correct my debt issues. Many others have made me feel like a failure about having out-of-control debt, but not FDR. This help is much appreciated and welcomed by both my husband and myself.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    I cannot be more grateful for this system. Freedom Debt Relief really works with you to resolve debts. I am more than happy with the results so far. I am not yet fully released, but I will be soon. Great experience, great system, great people!!! Thank you very much!

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    Verified purchase

    Reviewed July 13, 2017

    I am very please with the service I got today, Jennifer was amazing. I'm so happy I can have a better life from this point on. Thank you so much. It will be a great feeling to be sent free, I never imaged that was even possible. A new life, a new me, now my kids and I can live happy and I can help put them through college. Thank you again.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    Bree was absolutely great and knew what she was talking about. Very easy to talk to her and felt very comfortable. Would definitely recommend her to others if they were in need. Can't wait to get started on my road to debt freedom. Great job Bree!

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    Fast friendly advice and help with my debt. I can now look to the future with financial freedom from all the credit card debt. I would recommend this company to anyone who is feeling the weight of credit card debt.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    This company follows through with what they say. I was amazed at how fast they began working on my financial situation. Their employees are prompt, understanding, and knowledgeable. I fully expect in the future to give them five stars.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    I couldn't be happier with Freedom Debt Relief. The gentleman that is helping me is very knowledgeable, & very kind working with me. I've been treated kindly & with respect given my debts. I would highly recommend your company to anyone in need of debt relief services.

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    Customer ServiceStaff

    Reviewed July 13, 2017

    I became severely in debt when I had to stop working and become full-time care giver to my husband. We have both had medical issues and I needed help. I called and spoke to Josh, who was very kind and helpful and has given me some hope to get thru the next few months and get back on track. I know it won't be easy, but I again appreciate his kindness and support. I would recommend them highly.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    Great service. The service's supportive is great. Especially, they always communicate with me. I always know where they stand with me because they always keep me post about my account. They always try to empower me when comes to business. I would recommend to my friend about this service.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 13, 2017

    Very fast & precised, simplified, & they followed me closely during my application until now. Response promptly & explained in detail. For some request, they are flexible. All calls are answered immediately 24 hrs ESP I'm calling outside US at times.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    I have had no problems with being enrolled and getting feedback from advisor and the NLLG. If I have to change a payment date the advisors are very friendly and accommodating. If I have any questions I can always get a hold of someone.

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    Verified purchase
    Price

    Reviewed July 13, 2017

    I was very scared when I first began this venture. When you made my first settlement I was happy and more relaxed. Keep it going. I will gladly recommend your firm to anyone that has been snarled in the extremely high interest rates of credit cards.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    I am so thankful that this company was able to help me. I have had lots of surgery for breast cancer and back surgery. I needed help with my bills and you have worked hard to help with my debt. I thought that I would have to lose everything but you keep that from happening. Thanks for your help and understanding.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 13, 2017

    At first I was very skeptical about this program, but after speaking to the representative(s) and getting a better understanding on how things work, I now know I'm on my way to financial freedom! I'm fairly new to the program but I feel confident about the outcome! Charles was excellent in explaining everything to me. I couldn't have asked for a better person to get me through that initial first phone call! I would definitely recommend this program to anyone who finds themselves in debt where they feel there's no way out!

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    Verified purchase
    PriceStaff

    Reviewed July 13, 2017

    I have a great experience with them because they are so professional and accurate with the job. I can recommended to anybody that have debt problem because they accommodate you the best that they can. Affordable to your budget make it more easy for the client.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 13, 2017

    Joining FDR was probably the most difficult decision I've ever made. But, Brian, took my call, walked me through the process & made me feel comfortable. His attitude, reassurance, & personal touch made me feel that everything will be fine!

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    Verified purchase
    Customer Service

    Reviewed July 13, 2017

    I have account that the final payment was sent in 10/2014 and it still show pending. It is the only one left open. I have been trying to get this resolved but nobody will answer me why it is still open and you still want me to keep sending you money when everything has been paid off. If somebody was over seeing my account properly it would not have taken 3 years and me calling about to even get somebody to try and look at it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Morris,

    We apologize for any delay in resolving issues with your account. We would like to reach out to you and review the options we have at this time. Please let us know the best time that we may reach out to you.

    Verified purchase

    Reviewed July 13, 2017

    I really wasn't sure about doing this debt relief because I've kept my credit score in good condition, but I wanted to retire in a less than 10 year. So far it has been a good decision that I have made and I've save a lot of money in the short time of doing this.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2017

    I have traveled around from company to company to find the right fit for me. Kim took any concerns and questions of mine, and put them to rest. She even opened my mind to other options available for me, since I have excellent credit. I've never felt so comfortable talking about my finances over the phone and giving my information. Kim is not only professional and informative... but overall nice to talk to! A+ for customer service! Thank you! :)

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 13, 2017

    I worked with Tim ** and he explained everything in detail and step by step process on how to fill out every form and even email me forms ahead of time instead of waiting on them in the mail. Tim was very professional and knew what he doing without hesitation. He was very professional.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 13, 2017

    I've gotten an answer to every question I asked. I get to speak to a real live person every time I call. There were times early in the program when I was in a bind and the associates handled my issues expertly, they were encouraging and concerned and passionate about my well being.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 13, 2017

    So far all going good... happy about the service and promising. Reaching them is not difficult. They answer all the questions you ask and help you in all the ways. Keep promises up and running. Information is very clear. Hope things would be better and better in the future. Very good customer service and always responding to customers.

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    Verified purchase
    StaffProcess

    Reviewed July 13, 2017

    I do not know what I would have done without the expertise of Freedom Debt Relief. They are professional and always helpful. My life has been turned around for the better. This program saved my financial future. Thank you so much!!

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    Verified purchase
    ProcessTransparency

    Reviewed July 13, 2017

    I was a little nervous and hesitant about this program, but all my questions were answered immediately and Tony was a really big help. I am looking forward to getting ahead on my further! The process was extremely simple to complete and Tony walked me through the process.

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    Verified purchase
    StaffTransparency

    Reviewed July 13, 2017

    My personal experience with Freedom Debt Relief is absolutely the best. Starting off with the representative that took the time out to understand my situation, was remarkable. I noticed the patience, kindness and most of all trust that was provided to me. I did not have any doubt in the beginning that what they offered to me would fail because it did not and I am more than grateful to them. I have a clear mind now and feel so much better that my stress was taken away by them. I will recommend Freedom Debt Relief to all my family and friends. Trust me. They are the best!

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    Verified purchase

    Reviewed July 13, 2017

    I had a lot of credit card debt and was only able to make my minimum payments. I contacted Debt Relief and was a little skeptical, however they proved to be true. They got my completely debt free in 4 years. I am truly thankful and so relieved to be out from under all that credit card stress!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 13, 2017

    Randy was very helpful and explained everything that would be happening. And got back to me in a timely manner when he had to check on something. When I was filling out the paperwork on the computer he explained everything step by step. And when he transferred me to another person he was polite.

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    Verified purchase
    StaffProcess

    Reviewed July 13, 2017

    Lloyd was very thorough explaining the process and what to expect. He showed extreme integrity by calling back when he said he would. It was an overall great experience. I cannot wait to be free of this credit card debt.

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    Verified purchase

    Reviewed July 13, 2017

    Extremely happy and satisfied with Freedom Debt Relief. Highly recommend to anyone who needs help to get out of debt quicker and hassle free. It is truly easy and painless. I highly recommend to my family and friends. I will be debt free very soon and it is quite a relief.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    It has been a pleasure to work with the people at Debt Relief. They have been helpful, courteous, friendly and very nice. I am a person that pays their bills on time even though it was taking all of my money. And the hardest thing was to stop paying my bills but I had Kenneth to talk to about it and managed to do it so that they could all be paid off. Thank you Debt Relief.

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    Verified purchase
    Process

    Reviewed July 13, 2017

    I'm still in the early stages of the program but FDR has been very helpful, and taken a lot of weight off my shoulders. The program and website are very easy to use. FDR gave me a peace of mind and comfort knowing that my debts are being handled.

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    Customer ServiceTransparency

    Reviewed July 13, 2017

    I filled out an online form regarding information on Freedom Debt Relief that I found on Pinterest. I was looking for ways to pay off my credit cards. They called me almost immediately and answered all of my questions. They walked me through the whole process and when they said they would call back they did in a very timely manner. I was very impressed with the care I was given.

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    Verified purchase
    Staff

    Reviewed July 13, 2017

    He was so much help to me. I felt like a weight was lifted after speaking to him and he continues to help. I cannot thank him enough. I would recommend him to anyone in need and I would recommend your company. Everyone I have had contact with has been very professional and courteous.

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    Verified purchase

    Reviewed July 13, 2017

    I wanted my password to check our progress and never received it. I was told I would receive paperwork to finish never received it. Otherwise I am happy with what has been done so far. We will be out of town. My husband has a 1 month job.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    Tierrell ** has been consulting me in the past few days and talking to him has been really comforting. The man knows his job and has all the answers. Every time I called he picks up and is always willing to help with my questions. He's very professional and patient. He work with me around my schedule and always called back on the time he said he was going to. I'm glad he's my debt consultant.

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    Verified purchase
    Process

    Reviewed July 12, 2017

    I am happy to get my debt behind me. I had no idea how to get off from under the large load I was under. I was able to get debt free in a little over 3 years. I have told other people how I found Freedom Debt Relief and the great program that they have and how fast it worked.

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    Verified purchase
    PriceStaffProcess

    Reviewed July 12, 2017

    I was sent an offer for a fifty thousand dollar personal loan, so I called about it. I gave the interviewer some info and he said that the underwriters would not approve the loan but he would put me in a program to settle my debt. I was not sure this was what I wanted to do, he said if we didn't do it now he could not get me the same offer. I felt very rushed and was still not sure I wanted to do this. He told me I could get out any time I wanted! Well I did as he suggested.

    After thinking about it, I decided I wanted out and called him to let him know. He was very pushy about me staying in the program, but I insisted and he said he would do everything needed to get me out of the program and avoid having money drafted from my bank account, but they still drafted my account 10 days later. I am still trying to get my money back! Also I was able to borrow the money to pay off my credit cards with a low interest loan. I was very uneasy about this whole deal, now I know why!!!

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    Verified purchase
    Customer Service

    Reviewed July 12, 2017

    I've called several times to add accounts. I have faxed over the account info as requested. It has been a month or more and no one has called or email me back. I've called to check on this and y'all tell me someone will be in touch but no one emails.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Andersen,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 12, 2017

    All persons involved were great and very nice. Information and items describing whats to be done was great. My contact Jon, was very understanding. The recommended payments and numbers were good. Others I talked with were just as good and understanding.

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    Verified purchase
    Online & AppStaffProcess

    Reviewed July 12, 2017

    So far my experience with Freedom Financial has been positive. They have been helpful and supportive throughout the whole process. I would recommend them to help solve money problems to everyone. The website is easy to navigate and they have always gotten answers back to me when I misunderstood any issue.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    Freedom Debt Relief has been wonderful to work with thus far. I look forward to the day, in 4 Years, when I can be relieved of debt. Thank you Freedom Debt for being so helpful. I can sleep better at night knowing I am working towards a better financial future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    Since I've been with Freedom Debt Relief they are great to work with and answer questions. They have already paid off one of my debts. If you're a client you can review everything that they are doing to with the money that is put in every month to build up so they can again negotiate with the credit card people that you're in debt with. I would highly recommend them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    Everyone I came in contact with was friendly and knowledgeable about the business. Setup was easy to follow on the dashboard. I had to call about my draft date and the representative took care of it right away. We set up a draft for three days out.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 12, 2017

    Client specialist Johnathan directly called me to check up on my progress, also he walked me through everything about the program, the in's and the outs. He is a true gem. He told me that he would have to wait for underwriting, but called me back within a 30-minute time frame.The next Day I was on board. I am a little concerned right now with my payment. I may have to get a lowered payment.

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    Verified purchase
    StaffProcess

    Reviewed July 12, 2017

    Very informative and very helpful service. Ignat is a great agent that follows up and follows thru. I was in dire need of a program like this, thank you. I am hoping all will be taken care of so I will have a peace of mind. Thank you to all the representatives who represent your company.

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    Verified purchase
    Transparency

    Reviewed July 12, 2017

    I could depend on FDR for my creditors and leaving me worry free. They kept me up to date with the creditors that we paid off and any agreements made. I depend on them for peace of mind. I am very happy with Freedom Debt Relief. I am glad I joined. My husband is too.

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    Verified purchase
    StaffProcess

    Reviewed July 12, 2017

    Ira was very good at what he does, I give him a 5 Star for service. From the very beginning to the finish of my program set-up Ira was very professional and considerate. He presented all the information very plainly and was very easy to understand.

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    Verified purchase

    Reviewed July 12, 2017

    Debt Resolution - Today was my first experience with this company but Linda made it painless. The overwhelming feelings of all we've been through in the last couple of years finally feel like they are coming to a close. I am hopeful all will work as planned.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    I have only been involved in this program for a short time, but have already had two accounts settled. I have been very happy with the service and the people have been very nice and helpful. I am so looking forward to getting the rest of my accounts settled and be on my way to financial freedom. Thank you and God Bless.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    Mr. Angel ** was very professional and helpful with me and my wife. We will refer him to our friends if they need to consolidate. Our son and wife recommended him to us, so we followed-up with Angel. Thank you!!

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    Verified purchase

    Reviewed July 12, 2017

    If I know someone I absolutely would recommend but don't at this time! As for me, I am amazed at how quickly and professionally everything was handled! I feel like a ton of bricks were just lifted off my shoulders. Oh such great relief knowing how much Freedom gas helped me! 5 stars all the way! Thank you!

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    Verified purchase
    StaffProcess

    Reviewed July 12, 2017

    I am very happy to find FDR group of people that are willing to help me. I am grateful to them. I want to give Thank You to Mr. Quentin **. He was the first person I have the pleasure in talking to about the program. He guided me and got me started on the program.

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    Customer Service

    Reviewed July 12, 2017

    I called Hannah ** with some questions regarding the accounts that we have in the program. Still waiting for reply back. Although the process for Debt Consolidation started, I need to know why these accounts in the program are still taking money out of my Bank account even after I've switched OFF the Automatic payment. The payment for the Debt Consolidation has been taken out from our account and yet some of these accounts are still getting payments from me. It's Double Paying! Please advise. I need Hannah to call or email me back as she said she would at the time when we signed up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Manalang,

    We are sorry to hear about the creditors continuing to debit your bank account. While Freedom Debt Relief is unable to stop these debits, we can always provide you with advice and options for reaching out to your bank to stop the debits. Please let us know the best time that we may reach out to you so that we can further discuss your concerns.

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    Staff

    Reviewed July 12, 2017

    Resolving debt was made easy, people are happy to help us out of financial debt. Feeling like there is a light at the end of the tunnel. Lawyers were easy to work with, when one bank sued us and harasses us.

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    Customer ServiceStaff

    Reviewed July 12, 2017

    Every time I've called in for a I've got a very good representative except the last time. He was little rushy. Maybe he didn't understand what I was trying to do. My husband's out of work. He can substitute teacher. He teaches 9 months out the year and in the summer he doesn't give any money and I was just looking for a little bit nice, but I don't think he really understood what I was talking about. Kind of understand maybe what I was trying to tell him. It was just for a couple of months coz I don't think he understood.

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    Reviewed July 12, 2017

    Freedom Debt Relief has been a very good partner in gaining financial freedom and I would recommend them to anyone seeking relief from their debts and that want to control that freedom. Thank you for all of your assistance and I look forward to continue solving my debt problems.

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    StaffProcess

    Reviewed July 12, 2017

    Had a very good experience with Rayn ** and am happy to be in the program. A+ for Ryan as he is very good rep and company is very lucky to have him on staff. We are pleased with the company policy and would recommend this program to anybody that is in need of debt relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 12, 2017

    Miss Linda ** assisted me a lot and explained the process and details. Goal is to handle all written and verbal communications to my creditors and to ensure the best result. They provided me all details and phone numbers to financial consultant contact numbers. Contract and agreements are been explained to me and I understand very good and very well. Thank you.

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    Customer ServiceProcess

    Reviewed July 12, 2017

    Freedom Debt Relief has been really great with helping us to start resolving our problems with our debt. They are there for you all the way thru the entire process. That eased our minds a great deal, just by being informative and on the ball about getting things taken care of quickly. We can always call them if we have any question or concerns. We would gladly recommend them to any of our friends or family.

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    ProcessTransparency

    Reviewed July 12, 2017

    Joshua was great at explaining your program and answering all my questions. Great follow-up and responsiveness to any concerns. Felt very comfortable in dealing with Freedom Debt Relief. Process was quick and trouble free with total explanation of all aspects of the process.

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    Staff

    Reviewed July 12, 2017

    I am very pleased, everything was so easy. When I recommended you to my daughter she was and is very pleased. And I have told some my friends too. I would also like to tell you I have considered other companies but you were the one I chose.

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    Customer ServicePrice

    Reviewed July 12, 2017

    I joined Freedom Debt Relief as I hit financial hardship becoming a single parent. The hardest in this is the beginning and the calls you get from the creditors and when I reached out to Freedom Debt Relief I got virtual no help. I was told to call. My phone company have the calls blocked as well as referred to an app for my phone which to use said app cost money. That didn't make sense. I had a big size of money in my account and had a few accounts that could have been settled, in my option, and they were not.

    I am still on the fence on if this will help me out or not as the payments they require are very high. Even broken out into two payments a month it still a big chunk of money. I understand completely it is MY debt and they here to help. Just wish helping cost me a little less a month and maybe then being quicker on settling my accounts. One account was only $500 and I had well over that in my reserve account. Just maybe attempt to settle your accounts on your own, stop paying your accounts. Save up money and then settle up on your own. That's basically what this company is doing. At least for me they are. I completely appreciate their help and just wish it cost me a little less.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Hoffman,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed July 12, 2017

    I'm glad that I found this company to represent me, although I regret putting myself in this position. I've only been in the program approximately 8 mos and have already settled on one of my larger accounts. I'm extremely thankful. I now look forward to the future as I learn to manage my credit better. Thank you Freedom Debt Relief.

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    Reviewed July 12, 2017

    Even though I've only been FDR a few months they've already negotiate a settlement with one of my biggest creditors. With their help in setting a payment plan, I now have money left over after paying bills. I would recommend you guys to anyone wanting a fresh start.

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    Verified purchase

    Reviewed July 12, 2017

    I was becoming stressed out from the overwhelming debts my wife and I incurred over the last 7 or so years from health issues and expenses to poor decisions. The best decision we have made recently was accepting Freedom Debt Relief's offer to help us get relief from our debtors by letting them negotiate reducing our debts and paying off our debts in a time frame that as senior citizens we will be able to enjoy the latter part of our lives debt free other than everyday expenses to live.

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    StaffProcess

    Reviewed July 12, 2017

    I am satisfied with their service. They were always polite and kept me very informed on every step. The only thing that surprised me is my payment went up. After talking to them asking a lot of questions I understood it. Nothing was hidden at all. If you are not willing to go all the way through the program you shouldn't start. It is working for me.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    When I was in serious money problems, I went to Freedom Debit Relief. Did not know if I could trust them, know no one who ever used them. But I was put at ease and they have gotten me on the right money track in a matter of a couple years. They are the BEST!

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    Customer Service

    Reviewed July 12, 2017

    Things moved slowly at first to build equity in my account. Many of my creditors said that they do not negotiate with Freedom Debt Relief. I wished there was a way that FDR would forward power of attorney and talked with creditors to minimize phone calls to me. Then I was contacted by a loan company associated with FDR and turned down for a loan because of debt to income (this is why I am with FDR). My payments to FDR have been consistent and automatic... Why no loan?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Harper,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 12, 2017

    They are doing well. I am happy with progress. Hopefully I can get out of debt a lot sooner than the 3 years. And hopefully I can put in more than what they are taking out right now in another couple of weeks or by the end of August.

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    StaffProcess

    Reviewed July 12, 2017

    Very satisfied that I reached a representative that was articulate, thorough, friendly, genuine, concise, respectful, patient and left me with only a few questions about the program which were quickly addressed. Entered the program with doubts as to the value of any such program but for my situation it is a fit.

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    StaffProcess

    Reviewed July 12, 2017

    Jacob ** was very helpful in leading us through the process. He was knowledge in what he was doing and patient with me as I was trying to understand the process. He made me feel comfortable and at ease. He was respectful and sensitive in our particular situation and wanted to help.

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    Price

    Reviewed July 12, 2017

    I was satisfied but, I was not happy that I was not informed on a few things. I did not save any money but hurt my credit. I had to do the C+ loan to get things settled and with the interest rate I am being charged I would have been better off not doing it. I had a 6% interest rate on my line of credit at the bank. Now I will be paying 25%. I might have saved 10,000.00 but then add back in the 4,000.00 fee and interest rate I am no better ahead. I would make sure it's only on credit cards and not on any high bank ones.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Schoenenberger,

    We apologize for any frustrations you are experiencing with the program and the loan you have received from Consolidation Plus. We would like to speak with you regarding your account and resolve any concerns you are experiencing. Please let us know the best time that we may reach out to you!

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed July 12, 2017

    Very friendly cooperation and informative on the project are process and what to expect. All questions answered timely and when they called very helpful. Would highly recommend this company. They have taken a lot of pressure off me since my husband passing and the nightmare that was as left.

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    Customer ServiceStaff

    Reviewed July 12, 2017

    Fast friendly service, will always answer any questions I have. I am very satisfied with them so far. The phone calls have nearly stopped since I started and my family is much better Financial since the consideration. I would most definitely recommend to a Friend.

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    Staff

    Reviewed July 12, 2017

    When I visited your offices, I was not sure if I could resolve my current debt situation. Your staff had all the answers though and a plan evolved that very day. It isn't easy, but it is worth every penny and all the effort. Thanks to you all at FDR.

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    StaffTransparency

    Reviewed July 12, 2017

    Every person I have had interaction with has been so helpful & polite. Jim is just beyond helpful, informative and just awesome to work with. They answered all my questions and eased my mind. They have explained everything so clearly and exactly how it is going to work.

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    Verified purchase
    StaffProcess

    Reviewed July 12, 2017

    I am very satisfied and impressed of how Freedom Relief handled my debts. At first I was nervous since I've never gone through this type of program, but Lori and Tara and Brent and everyone who I spoke with were very helpful and understanding.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    I am very pleased with all the information I received and with all the answers I received with the amount of questions I asked, I feel your company did a outstanding job. I am looking forward to working close with your staff in paying off my bills.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    The start up process was very quick and easy. Staff was very helpful and answered all my questions. I have one card being paid off already. It is very comforting knowing I will be out of debt in a couple years.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    I am very pleased with the debt relief time of action. The action was very much more than I expected. It has been less than a year and already there has four accounts processed. When I had a question about my account, all I had to do was call on the telephone. The representative was very courteous and calmed my worries.

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    StaffTransparency

    Reviewed July 12, 2017

    I was looking for some help with my credit card debt. I contacted Freedom Debt Relief. I was contacted in a very timely fashion by Kriz. He was able to look up my debts and their balances. After explaining my situation, he explained what FDR could do for me. He went into detail as to what would happen not only immediately, but in the long run as well. I'm very happy I contacted them. I'm able to sleep again. Many thanks.

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    Customer Service

    Reviewed July 12, 2017

    Not too much conversation. Need to know what is going to happen with First National's lawsuit soon. And need to know what is going on with the other accounts. I really getting worried. The former company moved real slow.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Meynardie,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 12, 2017

    We are very pleased so far in our process with your company. Everyone we've talked to has been very friendly, knowledgeable and kind. We have had 1 of our debts settled and the other 7 are in progress. It has been a great experience!!!

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    Staff

    Reviewed July 12, 2017

    So far everything is great. It is a slow process but it is being done. I appreciate how it is being handled. Everyone is friendly and helpful. If I have a problem I can call and get help. I would recommend them to my friends.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    They are very easy to work with and have - already knocked 2 of my debts down to half. It's nice to watch my total debt shrink. Becoming a single mother I was stuck and just couldn't afford the monthly payments. I would've been I debt for 20 years with the minimum payments. Now I'll be out of debt within 4 years.

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    Verified purchase

    Reviewed July 12, 2017

    My credit has always been very important to me, & these last couple of years have been extremely difficult. Going backwards financially was never something I had planned. I truly appreciate the guidance & support that has been provided to help me get back on track financially.

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    Staff

    Reviewed July 12, 2017

    Updated on 07/09/2020: Most of my experience was great. The one thing that was not good was a time when I was having financial difficulty some months after I had raised my monthly payment they were not able to go back to the set payment given to me by FDR.

    Original Review: I was feeling like I couldn't breathe from the few credit cards and the medical bills I had tried to consolidate in the past. It is overwhelming. So I called Freedom Debt Relief. They are easy to work with and help give you peace of mind and they offer attorney help if collectors are persistent. Mark ** was a gem to work with. Friendly and encouraging help. Looking forward to the journey to be debt free.

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    Verified purchase

    Reviewed July 12, 2017

    I came across FDR through advertisements and the reviews I read gave me "relief" that I finally found another option besides bankruptcy. I would recommend FDR to anyone seriously in debt. I started the process in January 2017, and by June 1, I already had 3 accounts being resolved. Already $8643 of debt reduced. I am so thankful for FDR, I can finally see through the dark clouds.

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    Staff

    Reviewed July 12, 2017

    It is taking way too long to negotiate on my behalf. Other companies I know are faster in reaching an agreement. Meanwhile, my credit score is going down the hill as never before in my entire life. I'd like to be confident but so far I cannot. People in the company are very nice when I talk to them but that doesn't resolve my problem. I hope I am mistaken and in my next review, I can say something completely the opposite.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Alex,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 12, 2017

    I have just joined, and beginning the process. As of now, I have been satisfied with the timely service. I have received the package and forms, and I have contacted my accounts. I look forward to reducing my debt, and improving my credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Haire,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 12, 2017

    Freedom very understanding and helpful for getting my life back on track. Giving me a peace of mind! Thank you. Truly recommend Freedom Debt to anyone who needs help to get their life back on track also help to be financially secured and money smart!

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    Staff

    Reviewed July 12, 2017

    It is very easy to get enrolled and the individuals I spoke with were very helpful and understanding. To know that my debt is going to be paid off in 4 years is such a relief. Now we can spend our time worry free from trying to figure out how to stretch our paychecks out every month.

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    Customer ServicePriceOnline & App

    Reviewed July 12, 2017

    I thought the service was nice and definitely would recommend this to a friend. The website is easy to figure out and filling out the forms was easy! When you have questions they are also quick to respond. Their charge for the service is also affordable.

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    Staff

    Reviewed July 12, 2017

    Very pleased with your service and care. Everyone that I have worked with has been very professional and always asks if there is anything else they could help me with. They worked with me by dividing my payment into two payments which helped me very much. You can see how pleased I am with Freedom Debt Relief. Thank you for your help.

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    Customer ServiceStaffProcess

    Reviewed July 12, 2017

    I've had a very good experience with the program. Customer service is extremely helpful and always polite. FDR is quick with sending emails/texts when a settlement has been negotiated. I feel much better that they are working for us. I can always call with any questions and always get an answer.

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    Verified purchase
    Process

    Reviewed July 12, 2017

    While just beginning the process, I look forward to working with Freedom Debt Relief in resolving our financial issues. To date the entire process has been very streamlined and easily understood. I look forward to the day when we will have financial freedom.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    Great customer service, for every step of the way!! Can't wait til this heavy burden is lifted off my back. From the very beginning, specialist are there to answer any questions and urge to help with any issues. At first I was worry but as soon I started getting settlement notices it felt a lot better.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    The service from each individual is always patient and informative. I have yet to get someone who was rude. This service is a must for anyone facing credit debt. I would recommend Freedom Debt Relief to my family and friends for sure.

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    Verified purchase

    Reviewed July 12, 2017

    I would appreciate if Freedom get in touch with my creditors closer. Some claim that Freedom has not contacted them. This leaves me to explain often my position of non-payments. Some claim they do not work with third parties. If so Freedom should let me know.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Chaney,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    Would recommend their service to anyone! They understand your financial situation and are always willing to help in any way they can. They have a great support team and are willing to answer any questions you may have or come across of.

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    Verified purchase
    Process

    Reviewed July 12, 2017

    Freedom Debt Relief has been and still is a blessing for me!!! I would recommend this company if you need to get help with your debt. They will walk you through the process to make sure you understand what is going and time to time will check on you to see how you are doing even on your Birthday. Again Thanks Freedom Debt Relief!!!

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    Customer Service

    Reviewed July 12, 2017

    Negotiations were great. Savings even better. I just think that program could have been resolved earlier. In my experience I was never advised by anyone that an account number was incomplete. Communication with the client is minimal and the account could have been resolved sooner if better communication had existed.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    I have had the best experience so far with Freedom Debt Relief. They have worked hard to resolve my circumstances and continue to do so. They have already worked towards resolving three accounts for me. I would recommend them to anyone seeking help with their debt!

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    Customer ServiceStaff

    Reviewed July 12, 2017

    I am happy with the way everything is progressing at this point and looking forward to the goal of completing this experience. Response to my questions are always answered with great understanding and I am treated like someone that you care about. I am very pleased to this point with the service provided.

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    Verified purchase

    Reviewed July 12, 2017

    4-6 months before the first settlement seems a little long on some of the lower amounts owed. Example a debt of 900.00 to a creditor with my account funds holding 500.00. I guess my understanding was to settle each debt ASAP. I am new to this process so it may just be me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Roe,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 12, 2017

    I am so happy. I feel so relieved. Looking forward to the weeks and months ahead. I am already telling others about Freedom. Can't believe this is really happening... Feeling confident they will be able to include all of these debts. Thank you!

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    StaffTransparency

    Reviewed July 12, 2017

    Everyone from Freedom Debt Relief was very efficient and prompt with their help and explanations to any and all questions I had. Thank you so much for your assistance... Looking forward to clearing my situation. When I get adjusted to the change I'll be sure to put some extra funds in to resolve as early as possible.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 12, 2017

    The rep explained to me clearly on how the program works, and all the details that involved in it. I didn't have to be placed on hold when calling, and rep called me back right away when there was follow up that needs to be done.

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    StaffProcess

    Reviewed July 12, 2017

    I was so worried about doing everything that had to be done. But everyone was so nice. I was helped through the whole process. Trevor was so kind and helpful. He made me feel better about the whole situation. Thank you, for everything!

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    Verified purchase
    Process

    Reviewed July 12, 2017

    The Freedom Debt Relief was recommended by a co-worker. It has been 3 months. I have 12 credits that the Freedom Debt Relief is handling. It has already made deals that 4 of my accounts were paid off. I recommended this program to everyone who need help. The personnel helping are answering all my questions and I thank you all for your service.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    My husband and I have enlisted the help of Freedom Financial to assist with debt reduction. We are senior citizens with some unexpected debt that has taken a toll on our monthly fixed income. We can now breath a sigh of relief knowing they will talk to our creditors. They are always there for us.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    I have only positive things to say. I'm glad I contacted you all. Everyone is very positive and willing to help. I love my birthday card from everyone. The environment is so friendly. Thanks Freedom Debt Relief. :) I am glad there is a service as such who help people get on track.

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    Customer ServiceStaff

    Reviewed July 12, 2017

    I had the pleasure of working with Sherry **. She was very friendly and personable. She made a stressful decision very easy. Was awesome to work with! The other customer service person I spoke to after my welcome call was also very nice. However Sherry really helped in my decision to use Freedom Debt Relief.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    Everyone has been very nice, professional and very specific on what to expect. I appreciate the caring and respect given to me. I'm glad that I made the decision to get help and reduce my stress level I have been experiencing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    Since Feb, I have been using Freedom Debt Relief and I couldn't be happier! Everyone has been helpful and the peace of mind I now have is great! Customer service is great and I am seeing results as we speak. Thanks for being so wonderful and helping me take care of my debt!

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    Customer ServiceStaffTransparency

    Reviewed July 12, 2017

    They helped me out to explain my situation and to understand it better to help me out with my situation. Everyone was helpful in answering all my questions. The phone was the only thing getting transferred that I had problems. Everything else was great.

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    Verified purchase

    Reviewed July 12, 2017

    I have 4 credit cards I'm using this service for. I've been at this for 6-1/2 months, and one credit card will be completely discharged after 1 more payment. It's a freeing feeling, and while yes it has been hard, it's been worth it. I've gotten better at saving my cash, too, since now I don't have the CCs to fall back on.

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    StaffProcess

    Reviewed July 12, 2017

    Have had great service and help through the process of coming debt free. Representatives are courteous and very helpful on making you understand the process. They try and help you graduate before time. They are a non profit organization and not government agency.

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    Customer Service

    Reviewed July 12, 2017

    Thank you for all your help. This was difficult for me and my anxiety but Mike helped me ease my mind. I can't thank you enough for making this easy and painless. Also for calling when you said you would call and sending stuff when you said you would. Honestly thank you.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 12, 2017

    I highly recommend Freedom Debt Relief. The timely manner in which they handle all of my debt has been very gratifying. They keep you informed and up to date on where they are with your plan. I am very pleased with every aspect of the program thus far.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    When I text them, I get a really back fast, watching my cards go away is a great help to get back on track from the hardship. Love this company. Sending friends and family to the company now. Freedom Debt Relief is a great company. The people are very helpful, on point with all your needs.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    You have really helped me in resolving my debt. I can't you enough. Your service has been very effective. All of my accounts are starting to get paid off, so thank you once again. I also think that having your lawyer group is a great way to help your customers in their legal issues.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    Very satisfied with the results. Upfront and what to expect once the program began (my family was settable at first)... It has been a big relief to work out our problems... Thanks and looking forward to reduce the entire debt. The original people we were involved with were caring and straightforward in explaining all the details and what the time table would be to clean up the debt. Thanks again for your excellent service.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    I am just new but everything is working good for me. I feel good having my bills being handled and I can't wait until I am debt free. Thank you for your help this far. I think in the long run this is the best solution for me right now and everyone has been so helpful and nice.

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    Verified purchase
    Staff

    Reviewed July 12, 2017

    We have recently begun working with FDR and they have been amazing. Several accounts have been resolved already and they continue working hard to complete everything. They are very good at keeping you aware of what is going on with your account. Great job so far!

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    Customer ServiceStaff

    Reviewed July 12, 2017

    I am writing this review to tell you that so far I have been pleased with the help from your company. Although I am just starting out the people I have talked with have been friendly and helpful. So far the credit card companies have left me alone except for the one company. They call me every Saturday morning asking for my payments. I had given them your contact information to call with any questions. I am pleased with the decision of going with your company and I hope things will progress just as smoothly as time goes on. Thank-you!

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    Customer Service

    Reviewed July 12, 2017

    I made my first payment on June 28th 2017 as advised. Joined the program like on Monday June 26th and today is July 11th and I still haven't received my welcome package with paper work to close my credit cards. It's taking a very long time. I don't have a printer so I called customer service to have them resend it and they said no and told me to wait till next Monday. Then it will almost be 3 weeks. That's crazy!!!

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    Customer ServiceStaffProcess

    Reviewed July 12, 2017

    We had such an amazing experience with Jon! I will definitely recommend him and FDR to anyone in need of. He was very friendly and cared about all of my other household bills. He worked extra to try to get things approved and kept me informed throughout the entire process. WONDERFUL customer service. Thank you so much!

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    Verified purchase

    Reviewed July 12, 2017

    I found Freedom Debt Relief to be very thorough in explaining the relief process. They told me things other companies did not. At the end I felt very comfortable doing business with Freedom Debt Relief and would recommend them to any person who is in need of financial relief or advice.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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