Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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Reviewed July 12, 2017
I am very happy to find FDR group of people that are willing to help me. I am grateful to them. I want to give Thank You to Mr. Quentin **. He was the first person I have the pleasure in talking to about the program. He guided me and got me started on the program.
Reviewed July 12, 2017
I called Hannah ** with some questions regarding the accounts that we have in the program. Still waiting for reply back. Although the process for Debt Consolidation started, I need to know why these accounts in the program are still taking money out of my Bank account even after I've switched OFF the Automatic payment. The payment for the Debt Consolidation has been taken out from our account and yet some of these accounts are still getting payments from me. It's Double Paying! Please advise. I need Hannah to call or email me back as she said she would at the time when we signed up.
Hello Ms. Manalang,
We are sorry to hear about the creditors continuing to debit your bank account. While Freedom Debt Relief is unable to stop these debits, we can always provide you with advice and options for reaching out to your bank to stop the debits. Please let us know the best time that we may reach out to you so that we can further discuss your concerns.
Reviewed July 12, 2017
Resolving debt was made easy, people are happy to help us out of financial debt. Feeling like there is a light at the end of the tunnel. Lawyers were easy to work with, when one bank sued us and harasses us.
Reviewed July 12, 2017
Every time I've called in for a I've got a very good representative except the last time. He was little rushy. Maybe he didn't understand what I was trying to do. My husband's out of work. He can substitute teacher. He teaches 9 months out the year and in the summer he doesn't give any money and I was just looking for a little bit nice, but I don't think he really understood what I was talking about. Kind of understand maybe what I was trying to tell him. It was just for a couple of months coz I don't think he understood.
Reviewed July 12, 2017
Freedom Debt Relief has been a very good partner in gaining financial freedom and I would recommend them to anyone seeking relief from their debts and that want to control that freedom. Thank you for all of your assistance and I look forward to continue solving my debt problems.
Reviewed July 12, 2017
Had a very good experience with Rayn ** and am happy to be in the program. A+ for Ryan as he is very good rep and company is very lucky to have him on staff. We are pleased with the company policy and would recommend this program to anybody that is in need of debt relief.
Reviewed July 12, 2017
Miss Linda ** assisted me a lot and explained the process and details. Goal is to handle all written and verbal communications to my creditors and to ensure the best result. They provided me all details and phone numbers to financial consultant contact numbers. Contract and agreements are been explained to me and I understand very good and very well. Thank you.
Reviewed July 12, 2017
Freedom Debt Relief has been really great with helping us to start resolving our problems with our debt. They are there for you all the way thru the entire process. That eased our minds a great deal, just by being informative and on the ball about getting things taken care of quickly. We can always call them if we have any question or concerns. We would gladly recommend them to any of our friends or family.
Reviewed July 12, 2017
Joshua was great at explaining your program and answering all my questions. Great follow-up and responsiveness to any concerns. Felt very comfortable in dealing with Freedom Debt Relief. Process was quick and trouble free with total explanation of all aspects of the process.
Reviewed July 12, 2017
I am very pleased, everything was so easy. When I recommended you to my daughter she was and is very pleased. And I have told some my friends too. I would also like to tell you I have considered other companies but you were the one I chose.
Reviewed July 12, 2017
I joined Freedom Debt Relief as I hit financial hardship becoming a single parent. The hardest in this is the beginning and the calls you get from the creditors and when I reached out to Freedom Debt Relief I got virtual no help. I was told to call. My phone company have the calls blocked as well as referred to an app for my phone which to use said app cost money. That didn't make sense. I had a big size of money in my account and had a few accounts that could have been settled, in my option, and they were not.
I am still on the fence on if this will help me out or not as the payments they require are very high. Even broken out into two payments a month it still a big chunk of money. I understand completely it is MY debt and they here to help. Just wish helping cost me a little less a month and maybe then being quicker on settling my accounts. One account was only $500 and I had well over that in my reserve account. Just maybe attempt to settle your accounts on your own, stop paying your accounts. Save up money and then settle up on your own. That's basically what this company is doing. At least for me they are. I completely appreciate their help and just wish it cost me a little less.
Dear Ms. Hoffman,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
I'm glad that I found this company to represent me, although I regret putting myself in this position. I've only been in the program approximately 8 mos and have already settled on one of my larger accounts. I'm extremely thankful. I now look forward to the future as I learn to manage my credit better. Thank you Freedom Debt Relief.
Reviewed July 12, 2017
Even though I've only been FDR a few months they've already negotiate a settlement with one of my biggest creditors. With their help in setting a payment plan, I now have money left over after paying bills. I would recommend you guys to anyone wanting a fresh start.
Reviewed July 12, 2017
I was becoming stressed out from the overwhelming debts my wife and I incurred over the last 7 or so years from health issues and expenses to poor decisions. The best decision we have made recently was accepting Freedom Debt Relief's offer to help us get relief from our debtors by letting them negotiate reducing our debts and paying off our debts in a time frame that as senior citizens we will be able to enjoy the latter part of our lives debt free other than everyday expenses to live.
Reviewed July 12, 2017
I am satisfied with their service. They were always polite and kept me very informed on every step. The only thing that surprised me is my payment went up. After talking to them asking a lot of questions I understood it. Nothing was hidden at all. If you are not willing to go all the way through the program you shouldn't start. It is working for me.
Reviewed July 12, 2017
When I was in serious money problems, I went to Freedom Debit Relief. Did not know if I could trust them, know no one who ever used them. But I was put at ease and they have gotten me on the right money track in a matter of a couple years. They are the BEST!
Reviewed July 12, 2017
Things moved slowly at first to build equity in my account. Many of my creditors said that they do not negotiate with Freedom Debt Relief. I wished there was a way that FDR would forward power of attorney and talked with creditors to minimize phone calls to me. Then I was contacted by a loan company associated with FDR and turned down for a loan because of debt to income (this is why I am with FDR). My payments to FDR have been consistent and automatic... Why no loan?
Hello Ms. Harper,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
They are doing well. I am happy with progress. Hopefully I can get out of debt a lot sooner than the 3 years. And hopefully I can put in more than what they are taking out right now in another couple of weeks or by the end of August.
Reviewed July 12, 2017
Very satisfied that I reached a representative that was articulate, thorough, friendly, genuine, concise, respectful, patient and left me with only a few questions about the program which were quickly addressed. Entered the program with doubts as to the value of any such program but for my situation it is a fit.
Reviewed July 12, 2017
Jacob ** was very helpful in leading us through the process. He was knowledge in what he was doing and patient with me as I was trying to understand the process. He made me feel comfortable and at ease. He was respectful and sensitive in our particular situation and wanted to help.
Reviewed July 12, 2017
I was satisfied but, I was not happy that I was not informed on a few things. I did not save any money but hurt my credit. I had to do the C+ loan to get things settled and with the interest rate I am being charged I would have been better off not doing it. I had a 6% interest rate on my line of credit at the bank. Now I will be paying 25%. I might have saved 10,000.00 but then add back in the 4,000.00 fee and interest rate I am no better ahead. I would make sure it's only on credit cards and not on any high bank ones.
Dear Ms. Schoenenberger,
We apologize for any frustrations you are experiencing with the program and the loan you have received from Consolidation Plus. We would like to speak with you regarding your account and resolve any concerns you are experiencing. Please let us know the best time that we may reach out to you!
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
Very friendly cooperation and informative on the project are process and what to expect. All questions answered timely and when they called very helpful. Would highly recommend this company. They have taken a lot of pressure off me since my husband passing and the nightmare that was as left.
Reviewed July 12, 2017
Fast friendly service, will always answer any questions I have. I am very satisfied with them so far. The phone calls have nearly stopped since I started and my family is much better Financial since the consideration. I would most definitely recommend to a Friend.
Reviewed July 12, 2017
When I visited your offices, I was not sure if I could resolve my current debt situation. Your staff had all the answers though and a plan evolved that very day. It isn't easy, but it is worth every penny and all the effort. Thanks to you all at FDR.
Reviewed July 12, 2017
Every person I have had interaction with has been so helpful & polite. Jim is just beyond helpful, informative and just awesome to work with. They answered all my questions and eased my mind. They have explained everything so clearly and exactly how it is going to work.
Reviewed July 12, 2017
I am very satisfied and impressed of how Freedom Relief handled my debts. At first I was nervous since I've never gone through this type of program, but Lori and Tara and Brent and everyone who I spoke with were very helpful and understanding.
Reviewed July 12, 2017
I am very pleased with all the information I received and with all the answers I received with the amount of questions I asked, I feel your company did a outstanding job. I am looking forward to working close with your staff in paying off my bills.
Reviewed July 12, 2017
The start up process was very quick and easy. Staff was very helpful and answered all my questions. I have one card being paid off already. It is very comforting knowing I will be out of debt in a couple years.
Reviewed July 12, 2017
I am very pleased with the debt relief time of action. The action was very much more than I expected. It has been less than a year and already there has four accounts processed. When I had a question about my account, all I had to do was call on the telephone. The representative was very courteous and calmed my worries.
Reviewed July 12, 2017
I was looking for some help with my credit card debt. I contacted Freedom Debt Relief. I was contacted in a very timely fashion by Kriz. He was able to look up my debts and their balances. After explaining my situation, he explained what FDR could do for me. He went into detail as to what would happen not only immediately, but in the long run as well. I'm very happy I contacted them. I'm able to sleep again. Many thanks.
Reviewed July 12, 2017
Not too much conversation. Need to know what is going to happen with First National's lawsuit soon. And need to know what is going on with the other accounts. I really getting worried. The former company moved real slow.
Hello Mr. Meynardie,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
We are very pleased so far in our process with your company. Everyone we've talked to has been very friendly, knowledgeable and kind. We have had 1 of our debts settled and the other 7 are in progress. It has been a great experience!!!
Reviewed July 12, 2017
So far everything is great. It is a slow process but it is being done. I appreciate how it is being handled. Everyone is friendly and helpful. If I have a problem I can call and get help. I would recommend them to my friends.
Reviewed July 12, 2017
They are very easy to work with and have - already knocked 2 of my debts down to half. It's nice to watch my total debt shrink. Becoming a single mother I was stuck and just couldn't afford the monthly payments. I would've been I debt for 20 years with the minimum payments. Now I'll be out of debt within 4 years.
Reviewed July 12, 2017
My credit has always been very important to me, & these last couple of years have been extremely difficult. Going backwards financially was never something I had planned. I truly appreciate the guidance & support that has been provided to help me get back on track financially.
Reviewed July 12, 2017
Updated on 07/09/2020: Most of my experience was great. The one thing that was not good was a time when I was having financial difficulty some months after I had raised my monthly payment they were not able to go back to the set payment given to me by FDR.
Original Review: I was feeling like I couldn't breathe from the few credit cards and the medical bills I had tried to consolidate in the past. It is overwhelming. So I called Freedom Debt Relief. They are easy to work with and help give you peace of mind and they offer attorney help if collectors are persistent. Mark ** was a gem to work with. Friendly and encouraging help. Looking forward to the journey to be debt free.
Reviewed July 12, 2017
I came across FDR through advertisements and the reviews I read gave me "relief" that I finally found another option besides bankruptcy. I would recommend FDR to anyone seriously in debt. I started the process in January 2017, and by June 1, I already had 3 accounts being resolved. Already $8643 of debt reduced. I am so thankful for FDR, I can finally see through the dark clouds.
Reviewed July 12, 2017
It is taking way too long to negotiate on my behalf. Other companies I know are faster in reaching an agreement. Meanwhile, my credit score is going down the hill as never before in my entire life. I'd like to be confident but so far I cannot. People in the company are very nice when I talk to them but that doesn't resolve my problem. I hope I am mistaken and in my next review, I can say something completely the opposite.
Hello Alex,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
I have just joined, and beginning the process. As of now, I have been satisfied with the timely service. I have received the package and forms, and I have contacted my accounts. I look forward to reducing my debt, and improving my credit.
Dear Ms. Haire,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
Freedom very understanding and helpful for getting my life back on track. Giving me a peace of mind! Thank you. Truly recommend Freedom Debt to anyone who needs help to get their life back on track also help to be financially secured and money smart!
Reviewed July 12, 2017
It is very easy to get enrolled and the individuals I spoke with were very helpful and understanding. To know that my debt is going to be paid off in 4 years is such a relief. Now we can spend our time worry free from trying to figure out how to stretch our paychecks out every month.
Reviewed July 12, 2017
I thought the service was nice and definitely would recommend this to a friend. The website is easy to figure out and filling out the forms was easy! When you have questions they are also quick to respond. Their charge for the service is also affordable.
Reviewed July 12, 2017
Very pleased with your service and care. Everyone that I have worked with has been very professional and always asks if there is anything else they could help me with. They worked with me by dividing my payment into two payments which helped me very much. You can see how pleased I am with Freedom Debt Relief. Thank you for your help.
Reviewed July 12, 2017
I've had a very good experience with the program. Customer service is extremely helpful and always polite. FDR is quick with sending emails/texts when a settlement has been negotiated. I feel much better that they are working for us. I can always call with any questions and always get an answer.
Reviewed July 12, 2017
While just beginning the process, I look forward to working with Freedom Debt Relief in resolving our financial issues. To date the entire process has been very streamlined and easily understood. I look forward to the day when we will have financial freedom.
Reviewed July 12, 2017
Great customer service, for every step of the way!! Can't wait til this heavy burden is lifted off my back. From the very beginning, specialist are there to answer any questions and urge to help with any issues. At first I was worry but as soon I started getting settlement notices it felt a lot better.
Reviewed July 12, 2017
The service from each individual is always patient and informative. I have yet to get someone who was rude. This service is a must for anyone facing credit debt. I would recommend Freedom Debt Relief to my family and friends for sure.
Reviewed July 12, 2017
I would appreciate if Freedom get in touch with my creditors closer. Some claim that Freedom has not contacted them. This leaves me to explain often my position of non-payments. Some claim they do not work with third parties. If so Freedom should let me know.
Dear Ms. Chaney,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
Would recommend their service to anyone! They understand your financial situation and are always willing to help in any way they can. They have a great support team and are willing to answer any questions you may have or come across of.
Reviewed July 12, 2017
Freedom Debt Relief has been and still is a blessing for me!!! I would recommend this company if you need to get help with your debt. They will walk you through the process to make sure you understand what is going and time to time will check on you to see how you are doing even on your Birthday. Again Thanks Freedom Debt Relief!!!
Reviewed July 12, 2017
Negotiations were great. Savings even better. I just think that program could have been resolved earlier. In my experience I was never advised by anyone that an account number was incomplete. Communication with the client is minimal and the account could have been resolved sooner if better communication had existed.
Reviewed July 12, 2017
I have had the best experience so far with Freedom Debt Relief. They have worked hard to resolve my circumstances and continue to do so. They have already worked towards resolving three accounts for me. I would recommend them to anyone seeking help with their debt!
Reviewed July 12, 2017
I am happy with the way everything is progressing at this point and looking forward to the goal of completing this experience. Response to my questions are always answered with great understanding and I am treated like someone that you care about. I am very pleased to this point with the service provided.
Reviewed July 12, 2017
4-6 months before the first settlement seems a little long on some of the lower amounts owed. Example a debt of 900.00 to a creditor with my account funds holding 500.00. I guess my understanding was to settle each debt ASAP. I am new to this process so it may just be me.
Hello Mr. Roe,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
I am so happy. I feel so relieved. Looking forward to the weeks and months ahead. I am already telling others about Freedom. Can't believe this is really happening... Feeling confident they will be able to include all of these debts. Thank you!
Reviewed July 12, 2017
Everyone from Freedom Debt Relief was very efficient and prompt with their help and explanations to any and all questions I had. Thank you so much for your assistance... Looking forward to clearing my situation. When I get adjusted to the change I'll be sure to put some extra funds in to resolve as early as possible.
Reviewed July 12, 2017
The rep explained to me clearly on how the program works, and all the details that involved in it. I didn't have to be placed on hold when calling, and rep called me back right away when there was follow up that needs to be done.
Reviewed July 12, 2017
I was so worried about doing everything that had to be done. But everyone was so nice. I was helped through the whole process. Trevor was so kind and helpful. He made me feel better about the whole situation. Thank you, for everything!
Reviewed July 12, 2017
The Freedom Debt Relief was recommended by a co-worker. It has been 3 months. I have 12 credits that the Freedom Debt Relief is handling. It has already made deals that 4 of my accounts were paid off. I recommended this program to everyone who need help. The personnel helping are answering all my questions and I thank you all for your service.
Reviewed July 12, 2017
My husband and I have enlisted the help of Freedom Financial to assist with debt reduction. We are senior citizens with some unexpected debt that has taken a toll on our monthly fixed income. We can now breath a sigh of relief knowing they will talk to our creditors. They are always there for us.
Reviewed July 12, 2017
I have only positive things to say. I'm glad I contacted you all. Everyone is very positive and willing to help. I love my birthday card from everyone. The environment is so friendly. Thanks Freedom Debt Relief. :) I am glad there is a service as such who help people get on track.
Reviewed July 12, 2017
I had the pleasure of working with Sherry **. She was very friendly and personable. She made a stressful decision very easy. Was awesome to work with! The other customer service person I spoke to after my welcome call was also very nice. However Sherry really helped in my decision to use Freedom Debt Relief.
Reviewed July 12, 2017
Everyone has been very nice, professional and very specific on what to expect. I appreciate the caring and respect given to me. I'm glad that I made the decision to get help and reduce my stress level I have been experiencing.
Reviewed July 12, 2017
Since Feb, I have been using Freedom Debt Relief and I couldn't be happier! Everyone has been helpful and the peace of mind I now have is great! Customer service is great and I am seeing results as we speak. Thanks for being so wonderful and helping me take care of my debt!
Reviewed July 12, 2017
They helped me out to explain my situation and to understand it better to help me out with my situation. Everyone was helpful in answering all my questions. The phone was the only thing getting transferred that I had problems. Everything else was great.
Reviewed July 12, 2017
I have 4 credit cards I'm using this service for. I've been at this for 6-1/2 months, and one credit card will be completely discharged after 1 more payment. It's a freeing feeling, and while yes it has been hard, it's been worth it. I've gotten better at saving my cash, too, since now I don't have the CCs to fall back on.
Reviewed July 12, 2017
Have had great service and help through the process of coming debt free. Representatives are courteous and very helpful on making you understand the process. They try and help you graduate before time. They are a non profit organization and not government agency.
Reviewed July 12, 2017
Thank you for all your help. This was difficult for me and my anxiety but Mike helped me ease my mind. I can't thank you enough for making this easy and painless. Also for calling when you said you would call and sending stuff when you said you would. Honestly thank you.
Reviewed July 12, 2017
I highly recommend Freedom Debt Relief. The timely manner in which they handle all of my debt has been very gratifying. They keep you informed and up to date on where they are with your plan. I am very pleased with every aspect of the program thus far.
Reviewed July 12, 2017
When I text them, I get a really back fast, watching my cards go away is a great help to get back on track from the hardship. Love this company. Sending friends and family to the company now. Freedom Debt Relief is a great company. The people are very helpful, on point with all your needs.
Reviewed July 12, 2017
You have really helped me in resolving my debt. I can't you enough. Your service has been very effective. All of my accounts are starting to get paid off, so thank you once again. I also think that having your lawyer group is a great way to help your customers in their legal issues.
Reviewed July 12, 2017
Very satisfied with the results. Upfront and what to expect once the program began (my family was settable at first)... It has been a big relief to work out our problems... Thanks and looking forward to reduce the entire debt. The original people we were involved with were caring and straightforward in explaining all the details and what the time table would be to clean up the debt. Thanks again for your excellent service.
Reviewed July 12, 2017
I am just new but everything is working good for me. I feel good having my bills being handled and I can't wait until I am debt free. Thank you for your help this far. I think in the long run this is the best solution for me right now and everyone has been so helpful and nice.
Reviewed July 12, 2017
We have recently begun working with FDR and they have been amazing. Several accounts have been resolved already and they continue working hard to complete everything. They are very good at keeping you aware of what is going on with your account. Great job so far!
Reviewed July 12, 2017
I am writing this review to tell you that so far I have been pleased with the help from your company. Although I am just starting out the people I have talked with have been friendly and helpful. So far the credit card companies have left me alone except for the one company. They call me every Saturday morning asking for my payments. I had given them your contact information to call with any questions. I am pleased with the decision of going with your company and I hope things will progress just as smoothly as time goes on. Thank-you!
Reviewed July 12, 2017
I made my first payment on June 28th 2017 as advised. Joined the program like on Monday June 26th and today is July 11th and I still haven't received my welcome package with paper work to close my credit cards. It's taking a very long time. I don't have a printer so I called customer service to have them resend it and they said no and told me to wait till next Monday. Then it will almost be 3 weeks. That's crazy!!!
Reviewed July 12, 2017
We had such an amazing experience with Jon! I will definitely recommend him and FDR to anyone in need of. He was very friendly and cared about all of my other household bills. He worked extra to try to get things approved and kept me informed throughout the entire process. WONDERFUL customer service. Thank you so much!
Reviewed July 12, 2017
I found Freedom Debt Relief to be very thorough in explaining the relief process. They told me things other companies did not. At the end I felt very comfortable doing business with Freedom Debt Relief and would recommend them to any person who is in need of financial relief or advice.
Reviewed July 12, 2017
Freedom Credit was very good in the beginning about getting the debt paid off. But now it seems to be taking extra long time even though there is enough money to pay off the rest of the debts. We hear one more month and it will be paid off every time we call. But next month keeps on going into several months.
Reviewed July 12, 2017
Enrolled in the debt relief program today. So glad to be on the way to being debt free in a reasonable amount of time. Antonio, Eddie, and Neil were all very helpful and friendly walking me through everything. Thanks again!
Reviewed July 12, 2017
What a great company. Tony ** is such a respectful individual and very knowledgeable. He was very patient and willing to answer any questions I had. I would definitely recommend Freedom Debt Relief to anyone who needs help with out of control debt.
Reviewed July 11, 2017
Very professional, knowledgeable, and forthcoming. I'm nervous about this but, I know I need to look at the bigger picture rather than the monthly mayhem. So far, these folks are holding my hand and helping. Worth through the initial nerves.
Reviewed July 11, 2017
I went into the process with a lot of doubts but now I'm a believer in the program. I'm so happy that I did move forward with Freedom Debt because they have resolved more debt than I expected at this point. They handle everything with the creditors and that alleviates so much stress. Thanks so much.
Reviewed July 11, 2017
It was easy to understand the program. The way it was explained. I had some questions and they were answered and made me feel better. I feel a relief and a burden has been lifted off of my shoulders. I have been paying on this debt for years trying different ways to reduce the debt. Now I have found the solution.
Reviewed July 11, 2017
I've had a great experience so far with this company. Nick has been a huge help! He's incredibly informative as far as what to expect, and how this program works. I've had lots of questions, and none have gone unanswered. We spent an hour on the phone going over important details, and he made me feel very comfortable with my decision to join this program. I would definitely recommend him to others out there seeking debt relief.
Reviewed July 11, 2017
When I first contact Freedom Debt Relief, I was so skeptical and fearful and they have greatly relieved my anxiety. I no longer receive threatening phone calls and have been able to send threatening letters on the FDR for handling. It has been such a tremendous relief to be slowly getting out of this mountain of debt I created and am very grateful to FDR for their help and guidance in solving my debt problems.
Reviewed July 11, 2017
I am happy that I contacted your program and that I spoke with Jon ** who made everything clear for me. I have been under so much stress trying to pay my bills and having nothing left to doing anything else. Now I will able to pay my debt and save.
Reviewed July 11, 2017
Thank You for always being there to help when I need anything from answers to support... At first I was very upset about feeling like I was doing something wrong not paying my creditors or even answering their calls. Although with the help of Your staff I have received the support I needed and continue to need. I really do feel more at ease. Thank You all so much. I am looking forward to working with you as we on.
Reviewed July 11, 2017
Doing business with Freedom Debt Relief was easy. I was treated with kindness and respect. All contacts were very professional. One glitch: I received an email stating that the contract was voided because I was not enrolled. This was later corrected.
Reviewed July 11, 2017
Very friendly. Good customer service. Great knowledge of your program, thank you again Tyler, you made this transition very simple. I will tell people I know about how amazing you guys are. I feel like this huge weight just lifted off my back. I'm looking forward to a debt free future.
Reviewed July 11, 2017
John ** was very helpful. He answered my questions honestly. He was very thorough and patient in explaining and answering my questions. His explanation was clear and easy for me to understand. I really appreciate the help. He is awesome! Excellent customer service!
Reviewed July 11, 2017
FDR can be your answer to debt relief! I started with FDR debt relief a year ago with credit card debts that I unfortunately built up and was getting to the point where I was making monthly payments with no end in sight! I am very skeptical about dealing with anyone when it comes to my information but when you have no choice you try and see a positive outcome which FDR came through in less than a year's time! Two of my credit card balances were paid and settled in about 3-6 months into the program! FDR is a reputable company and is worthy looking into!
Reviewed July 11, 2017
We were looking for some way to get our debts paid off quicker. All of the interest was eating us alive. They were very courteous and we felt they were the ones to go with. They seemed to understand our circumstances and were really helpful. We are looking forward to getting our debts paid off earlier with less interest.
Reviewed July 11, 2017
I had found myself in a financially drowning position. Helping my daughter and 2 granddaughters with financial woes and projects by using my cash and credit cards put me in a high interest downward spiral. No matter how I tried I could not stay above water. I called and spoke with Karen, and signed with Freedom Debt Relief. After thinking and second guessing, I got nervous. I called Karen the next day and she made me feel comfortable and eased my anxiety. A wonderful person to have on my side. Thank you Karen and Freedom Debt Relief for giving me a chance at a normal life.
Reviewed July 11, 2017
This company is fantastic. I DON'T know what I would of done without you. The people who work there and talk to me on the phone couldn't be more nice and respectful to me. I want to thank all of them for their help. May God Bless them all. You are special people.
Reviewed July 11, 2017
John ** was the representative that handled my application. He was so kind and patient while working with me. He answered every question I had and made sure I understood the whole process beginning to end. I will definitely recommend this company to anyone who needs it and will be giving them John's direct number. Thank you so very much.
Reviewed July 11, 2017
Takes way too long to settle. Card companies want their money and are willing to settle. You sit on people's money to turn a greater profit for yourself. Settle quicker and actually be a help to your customers. More personal contact with the customer.
Hello Mr. Shannon,
We understand your frustrations with the time it may take to settle an account. Unfortunately there are many variables, other than the creditors willingness to settle, that can impact how quickly an account may be negotiated. We would be happy to review your account with you. Please let us know the best time that we may reach out to you!
Reviewed July 11, 2017
At first, I was a little nervous to commit to a nearly 4-year payment plan, but now I know it was the right move. I am less than 18 months away from settling this debt and I feel so relieved that I finally realized that I was never going to pay off my debt without professional help. Freedom Debt Relief has been a terrific partner in settling this burden of debt.
Reviewed July 11, 2017
UPDATED 03/03/2022: It was a long haul ,4 1/2 years. But it was worth it. Using FDR was a wise choice. I will be able to save money and be more responsible in using credit. I would definitely recommend FDR to friends and family. Thank you FDR.
ORIGINAL REVIEW: I am so happy I reached the decision to do this. The people at Freedom were so understanding and helpful. They explained everything and I do mean everything. I would recommend them to anyone who finds themselves in a financial dilemma. I am so grateful for their help.
Reviewed July 11, 2017
At first I was pretty unsure about this process but this consultant, Oronde, was very helpful. He was taking the time to explain everything to me including the plans and options I have to succeed my goal of getting rid of debt. It made me feel that I can have hope to be debt-free again. It's a very good experience for me.
Reviewed July 11, 2017
Great experience, these people really care and they made you feel so good by what they said. When I got transferred the wait was very short. I hope this experience continues to be a great time. I would tell my friends about this great service. They made me feel good.
Reviewed July 11, 2017
The phone contact was with Michael **. He spoke clearly and explained everything very nicely so it was understood what was going to be the process. Thanks for your help. I will be looking forward to solving these issues with the help of Freedom. I know that I will gain a better credit score and no longer will owe these creditors so much money.
Reviewed July 11, 2017
Updated on 04/25/2022: You are a great service! I have been feeling relieved since you started assisting me. The phone calls from debtors used to stress me. I commend you on reducing my debt and helping me settle them within a reasonable period. Thank you!
Original Review: Excellent customer service. Patient. Answers questions. Respectful. Taqiy is knowledgeable and answers my questions directly. I had to go back to areas that I wanted to question, he patiently allowed me. This is my first debt settlement and I was suspicious, but he presented upfront and I began to trust the company I am dealing with.
Reviewed July 10, 2017
I was very skeptical going into this program, but had no other choice but bankruptcy. They promised to have at least 1 debt settled in the first 6 months and I have 3 now settled in only the first 4 months of being a member. Very responsive. Have recommended this program to several others in the same situation as I am in. It feels great to finally be making headway to becoming debt free.
Reviewed July 10, 2017
Shane was beyond helpful, very professional, and made this process easy and carefree. He also walked through everything with me step by step and made sure I understood what was going to happen and how the process is going to work. I would most definitely suggest Freedom and Shane ** to my friends who are looking for help with their debt relief. Thanks again Shane!
Reviewed July 10, 2017
Everything was great and was a very quick response. The person who helped me was very helpful and got me a quick response. I appreciate this moving so quickly and to help me with my future debt. Thank you very much.
Reviewed July 10, 2017
This is easily the easiest and best customer experience I have ever had. My representative Jason was extremely nice, understanding, and made the process seamless. I highly recommend this to anyone who is struggling with debt. My mind is at ease, and I have a clear and easy to follow a plan of action to be debt free!
Reviewed July 10, 2017
The enrollment process was very smooth with Freedom Debt Relief. The representatives were helpful and guided us through the process with little or no problems. They were precise with their instructions and simplified the entire interaction with them. Would highly recommend to anyone thinking about their debt problems.
Reviewed July 10, 2017
I just wanted to write and say that I had a wonderful experience with Amy today. I was feeling frantic, and financially with my back against the wall, and she made me feel very comfortable. She was professional, knew her business, and made this experience an easy one for me. Please thank her again for me!
Reviewed July 10, 2017
John was very helpful and explained and answered all my questions. Thank you John for working with me and helping me out. Your company was great on explaining everything also working with me guiding me through the website. Also it is very helpful you guys can take money from my account bi-weekly.
Reviewed July 10, 2017
The entire team from FDR has been very informative, willing to keep me updated and has acted like a friend since our very first conversation on day one. I have seen my creditor accept offers on a monthly basis. This means I am slowly carving away my debt with affordable monthly installments. As long as I keep my end of the bargain FDR has kept theirs. I would encourage anyone buried in debt to reach out and let FDR take care of your needs. I was a little apprehensive when we first started. My word means a lot to me and I give you my word, "You won't be sorry folks!" My only regret is that I did not reach out to them and do this sooner.
Reviewed July 10, 2017
I was very pleased with Ira ** who helped me in this loan application process. Gave me a great peace of mind and made me feel very comfortable having to explain my financial situation. He was very knowledgeable and extremely helpful in all aspects of his position in your company. Also spoke with a Ryan and found he too was as helpful. Thank you again.
Reviewed July 10, 2017
The team was easy to work with and very helpful in their explanation of the program and how it works. They were very patient in helping explain things to me if I had any questions. The process went very smoothly and I couldn't be any happier with the program.
Reviewed July 10, 2017
Thank you Patrick for all your help. The savings are amazing and I feel a big relief coming. I know I did not want to file for bankruptcy. Because of the debt program I can move forward and put this black cloud of debt behind me.
Reviewed July 10, 2017
I would highly recommend Freedom Debt Relief to anyone! Anytime I have had a problem or needed to change my amount of payment or date of draft the staff was extremely helpful and never questioned my decision, only gave sound advice.
Reviewed July 10, 2017
Very professional. Everything was handled very quickly. All representatives were very professional and knew what they were talking about! I am pleased that I will have them on my side to help me become debt free. I can't say enough about how they handled everything professionally and courteously.
Reviewed July 10, 2017
Nicole was very helpful and made signing up easy. She was also very friendly. I am pleased they are going to try to get my payments down and reduce interest on my loans. I'm looking forward to working with this company and hope it all works out.
Reviewed July 10, 2017
Angelica was very informative and extremely helpful through a difficult situation for me. She answered all of my questions and made me feel secure in my decision to choose Freedom Debt Relief to resolve my financial struggles. I will certainly recommend her to anyone I know needing these services.
Reviewed July 10, 2017
Very professional and courteous. Very knowledgeable and helpful. Explained everything so I could understand it. Calls were always returned on time. All questions were answered to my understanding. The whole experience only took a short time. I am very happy with everything that took place to meet my goals.
Reviewed July 10, 2017
I was totally unaware of this debt relief program. I am very pleased and grateful that I found it or more accurately, it found me. The process was so quick and efficient that it took me a moment to recover. The details of the program were presented in a logical, step by step manner. All of my questions were answered by a knowledgeable and courteous agent, Jacob **. He walked me through every step of the process. I also learned that legal representation was also in place to protect the client. This program is well thought out. I would, and have already recommended it to someone else, and I will continue to do so.
Reviewed July 10, 2017
FDR has been really terrific with helping me with going through the process of debt relief. It was not an easy choice, but Karen ** has made the process that much easier. Her gentle tone and understanding has been everything I need.
Reviewed July 10, 2017
Agents of Freedom Debt Relief have made debt consolidation a very easy process by dealing with my creditors because of my illness. They have contacted each one of my creditors for me and worked out a program to get each one paid. I would highly recommend this company.
Reviewed July 10, 2017
Angeleah was very helpful. Would recommend her to anyone else. She was very understanding and knowledgeable in her field. I was very uneasy about doing this. Angeleah helped me to understand. This processes is not easy. I don't like to affect my credit score. Angeleah said my score would go up after every account was paid.
Reviewed July 10, 2017
Your representatives were very thorough, patient and helpful. They always took the time to explain everything clearly and precisely. I didn't think entering this debt settlement would be as easy and seamless as it was. Thank you for your support.
Reviewed July 10, 2017
I called hoping for a loan to consolidate credit card debts. I spoke with Brandi. After running my credit and putting it out there for a loan it came back my credit to income was too high. Brandi was very friendly, courteous and professional. She explained this program thoroughly and answered my many questions patiently. I have considered this option with another company but was very uncomfortable. Brandi helped me with this by sharing her own experience with same issues I am having. Soon to be debt free.
Reviewed July 10, 2017
Dayton was absolutely wonderful!! His informative perspective regarding my issue was amazing. He had a wonderful demeanor and offered me tips on my specific issue. I have stored his information for future use. He is a true professional!! And Freedom Financial is lucky to have him!! Thank you Dayton!!
Reviewed July 10, 2017
FDR has allowed us to pay down our outstanding credit within 3 years versus the 23 years it would have taken to pay only the minimum balances. They have been professional, confidential, and advocated for us in every situation. I would highly recommend to anyone who needs help getting their credit back on track to give them a call and begin the process. You will not be unhappy with the results!!
Reviewed July 10, 2017
Sherry ** is top notch service. Gave indication in her voice she loves what she does and loves helping others. Completely thorough with all information given. She is definitely a asset FDR. I know this early that I will be completely satisfied with FDR and my decision.
Reviewed July 10, 2017
Kafi was so helpful and understanding of my situation. I'm going to recommend this to anyone I know. Everyone I talked to was so super nice. Awesome program. Thanks so much. I'm going to sleep a lot more better and worry less knowing I got started on this program.
Reviewed July 10, 2017
Gentleman I spoke with was very knowledgeable and explained all details. I have been skeptical of the program as many experts have said it is not the way to pay off debt. I felt I was drowning in debt and I seemed to feel this may be the only way out. I just hope I am not harassed by any of my creditors. I have closed all accounts, changed address and phone number. I had paid all creditors the June payments so I have not received any emails asking for payment as of yet.
Dear Ms. Hosbach,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2017
I was in an extremely tight situation. Due to health issues and unforeseen home repair needs, I was looking at bankruptcy and possibly losing the home my parents built and left to me. Your staff has been patient and so understanding. I know it's going to take a while to get my finances straight, but I feel pretty good about it all now. Great job.
Reviewed July 10, 2017
Freedom Debt Relief has been wonderful! Everyone I've spoken with has been pleasant, understanding and very helpful. My peace of mind has been restored, the collection calls stopped, and have already had a couple of accounts negotiated for much lower than I expected! My credit score is on the rise again which was my biggest concern! Best of all is knowing I'll be debt free in a couple years!!! Thank you everyone at Freedom Debt Relief for working so hard to help me out of debt!
Reviewed July 10, 2017
I was nervous to sign up, but talking with customer service/support staff has always helped. I have a couple of accounts I am still worried about, but overall I have been pleased with the way things are going. I have already settled 4 accounts in just 6 months.
Reviewed July 9, 2017
This has been by far the most pleasant experience I have had regarding any service. Shaun helped make this process even better by answering all of my questions thoroughly, and made me comfortable every step of the way. Thank you!
Reviewed July 9, 2017
Thank you for helping me consolidate my debt. Larry was very helpful and patient with me and guided me in the steps I needed to do in the emails. Being a single parent its hard, I'm glad I found Freedom Debt Relief. Again thank you.
Reviewed July 9, 2017
My wife and I are in financial hell. We found Freedom Debt Relief online and called them. We spoke to a representative and she answered every question we had. We signed up and hope this journey will find a happy ending.
Reviewed July 9, 2017
I felt very comfortable with Jason **. He was respectful and expressed understanding of the financial situation I am facing now that I have much higher living expenses since my 87 year-old Mother has had to move in with me. He gave me consistently accurate information, responded very quickly whenever I had a question, and did everything he said he would do, when he said he would do it. Based on my interaction with Jason **, I would recommend Freedom Debt Relief to others. Having said all of that, the only issue I have is that first I dealt with Freedom Debt Relief, then there was Century SS, then there is cftpay.com, etc. It's confusing to someone who has never navigated through all of this as to what these different entities are, who I'm getting these 50 emails from already, etc.
Reviewed July 9, 2017
Amazing Company! There's a light at the end of the tunnel and it's not a train! I look forward to working with Freedom Debt Relief! It's very scary to go into default on my loans and it's like jumping off a cliff without a parachute! I'm ready though to get off this awful hamster wheel and get back on my feet financially too. Thank you for helping me get back on my feet! I am grateful I am still alive after my health crisis. And getting out of debt will be the cherry on top! Many thanks for helping me! Much appreciated!
Reviewed July 9, 2017
The advice and direction given was excellent. She was kind, thoughtful and concerned and walked me through every and answered all questions. I would recommend Freedom Debt Relief to family and friends. The whole process was refreshing. All that was involved helped out a lot, and will be thankful to get my debt resolved. Thank you.
Reviewed July 9, 2017
As I start my journey with debt relief all has been very good so far. I believe I have been informed very well and my instructions as to what to do have been very good also. What I can been saved is already relieving my stress. So thank you Ira for helping me get started.
Reviewed July 9, 2017
The process was so easy and the communication between us is the best I've had with customer service, they are there to help you and that is what they are known for. I would choose Freedom Debt Relief again if I had to.
Reviewed July 9, 2017
I was in financial trouble after a divorce that led me to spiral down financially. Every time the phone rang, I knew it was another creditor. Freedom Financial helped me come up with a plan that works with my budget and handles those calls from creditors I would rather not and take control of my finances again. I feel a huge burden lifted off of my shoulders thanks to the amazing staff at Financial Freedom. Thank you helping me get my life back.
Reviewed July 9, 2017
Very friendly, patient make you feel comfortable and feel that there is hope when you feel hopeless and overwhelm with debt. She make sure that you fully understand the program. And when you feel in doubt she assure you that this program will help you rebuild credit to get yourself back on track.
Reviewed July 9, 2017
They did what they said they would do. They negotiated on my open accounts. I did however settle some on my own because I didn't feel like it was being negotiated fast enough. I just put 1800 extra in and they haven't used that towards any debt yet so I'm a little bummed about that... but all in all I'm almost debt free after 3.5 years of working with them. I can't wait until it's all resolved so I can get my credit score back up!
Hello Ms. Lewis,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 9, 2017
If I am paying up to 21% for this, why am I filling out all the paperwork that needs to be sent. I received blank letters and forms that I feel should be filled in automatically and sent to each of my creditors. Am I just going to reap the consequences of not paying my creditors, being sued and have my credit destroyed? I am sure this is going to cause problems. I really feel alarmed.
Hello Ms. Lee,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 9, 2017
Very professional and helpful. I appreciate all the help I received. I would recommend to family and friends. With their help I will be out of debt in no time. John help me understand how the program works. He answered all my questions. Thanks!
Reviewed July 8, 2017
I would highly recommend Freedom Debt Relief. I was very hesitant and nervous and scared to jump into this. However they explained everything they do to help and make me feel comfortable in doing so. Very grateful already. I signed up in October of 2016 and have already made great progress!
Reviewed July 8, 2017
Very pleased with the help we received about starting our journey with Freedom Debt Relief. Jon ** was very prompt in calling us. All information was explained to us so we could understand the process. We look forward to eliminating our high debt.
Reviewed July 8, 2017
I was not an easy subject to get in touch with. Sherri stuck with it and we finally got together. The program sound great and it was easy to get set up. Now to see how the rest of the program will work. Very happy and is looking forward to get the bills paid and have a few dollars left of my paychecks.
Reviewed July 8, 2017
Day one when I sign up Freedom was right to work. If you have your information ready, smooth sailing. I would recommend to a friend. The customer service is very helpful on the phone. They have online service. You can look up your account at any time. Add-on accounts. Add any transactions you need to do. You don't have to call if you don't want to.
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