Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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Reviewed July 18, 2017
The cost is higher than expected. At times the amounts that you take make it very difficult to keep up. This was not what I expected. It has caused me problems with my normal day to day living especially taxes.
Dear Mr. Prather,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
FDR has worked hard in helping me lower my credit card payments with no stress. I just pay them a monthly amount and they settle my credit cards and pay them. I highly recommend their service. If you have a question, they help you right away. I have no complaints.
Reviewed July 18, 2017
Everyone has been extremely helpful, and everything they said they could do and would do they have done. I have recommended them and spoke highly of them. Can't wait for my mess to be over. Lesson learned. Thanks.
Reviewed July 18, 2017
This is the best thing I could have done for myself as now I am able to sleep at night and not lay awake worrying about how I am going to pay my bills. I have been in the program for almost one and a half years. Yeah me!
Reviewed July 18, 2017
Very pleased so far with this company, not with bill collectors. I would recommend this company to everyone. Everyone at Freedom Debt is all so nice, friendly, helpful. Very, very happy. Pleased with Freedom Debt Relief. Thank you so much in everything you do to make client to feel better.
Reviewed July 18, 2017
I am happy so far with the progress and the easy way you made this for me. I am pretty sure it's going to end good for me and for every party. Thank you so much for all your support. I'll recommend you to friends and family members.
Reviewed July 18, 2017
You helping me by took my stress and make it yours. I love you for that. I thankful, appreciate and very grateful for all the help you've doing to clear our name off from our debt. I didnt know what to do without your help, I don't have enough words to describes how good the Freedom Financial to me and my family. The word I says is Freedom Financial is a LIFE SAVER, thank you and god bless to all of you and may your company become stronger and may god fulfill you and your patient. Thank you!
Reviewed July 18, 2017
We carried a large credit card balance on several cards. We were making minimum payments on most and more than minimum on a few to get them resolved. I got injured and was unable to work; thus, I had to retire. Faced with a large financial challenge, I turned to FDR to help me negotiate with the CC companies in preference to bankruptcy. I have been in the program for about 2 years and have about two years to go. We have paid off three CC, two are in progress and two have yet to be settled. We are scheduled to be CC debt free in about two more years. I could not have done it on my own. Be aware there may be income tax implications according to your personal situation. I am pleased I made the decision to trust FDR.
Reviewed July 18, 2017
I am extremely satisfied with the service. Customer service has been available to answer questions and guide me through the process. Easy to use website. From the first moment I have been informed of the process and there have not been any surprises.
Reviewed July 18, 2017
Paying the lawyers to handle this and we are having to do some of the leg work, very frustrating and unsatisfying. Also, settlement percentages are based on amounts that have accrued fees and penalties not enrolled amounts, misleading. Not happy overall.
Dear Mr. Singleton ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have had a great experience with Freedom Debt. They have been there to answer questions that I have had. Someone who always answer my phone calls. I really don't know what we would have done if Freedom Debt was not around. Thank you guys for everything you do and continue to do to help us.
Reviewed July 18, 2017
I think there should be more phone communication. Not everyone uses computers or likes to use them. Talking in emails is difficult and sometimes words used sound rude. A written report should be sent every 3 months. Freedom Debt Relief should contact creditors and not wait to be contacted.
Dear Ms. Goodwin,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have been with of Freedom Debt for about 1.5 yrs. I am very happy that my debts are being resolved in a timely fashion. I was deep in debt, did not know what to do until I found Freedom Debt Relief and talk to one of their representative. Best thing I did.
Reviewed July 18, 2017
50,000 in credit cards - They have already cut amount owed in half and paid 2 of my cards. 3 more are in process. In the last year my credit score has gone from 435-588. Have 4 more years to go but planning on adding to hopefully cut time in half.
Reviewed July 18, 2017
They have performed as advertised on everything they said in our first conversation. Very customer service friendly and responsive to your questions. Easy to work with on your debt problems from A to Z. You have to do your part in this. They need some information sent to them in a timely manner.
Reviewed July 18, 2017
I am very pleased so far!!! It does take a few months to negotiate the first settlement... but you have to be patient... I am very happy to be set free very soon! The process has been very easy. Just continue with your payments and the process runs very smooth. Trust that they are experienced at what they do and leave all of the hard work up to them.
Reviewed July 18, 2017
Freedom didn't get me any lower settlements than the settlements I was getting in the mail from the credit card companies. The only reason it was good to pay off credit card debt is because you make 2 monthly payments. If you don't make more or bigger payments than scheduled you do end up paying Freedom a chunk of change for using them.
Dear Mr. Shank ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I appreciate the overall support you have given regarding payments, questions and viewing of progress. Freedom has given me peace of mind. The break down of the transactions/distributing of funds are clearly shown. Freedom is succeeding in assisting me to financial release.
Reviewed July 18, 2017
100% beyond expectations. The process was easy and extremely thorough as it should be for a financial service like consolidating/reducing debt. Everyone I spoke with was beyond amazing in listening to me and helping me. I was so stressed and worried about my debt and they helped me -- they helped me feel like an adult. I accrued the debt and I want to pay it off. They never once made me feel embarrassed or ashamed. 5 perfect stars! 5 perfect stars to their lawyer service as well! Great lawyers working there who also do not pass any judgment.
Reviewed July 18, 2017
I was able to settle all of my unsecured debt for under 50% of what I owed. The few times I did call with a question or concern I was helped right away by professional and courteous staff. The online tools are easy to use, it made it exciting to watch the debt disappear. Thank you.
Reviewed July 18, 2017
FDR saved my sanity! - I do not remember how I came into contact with FDR, but I am SO GLAD I did. I was facing a lawsuit from one creditor, and multiple calls and daily notices in my mailbox demanding money I owed and just could not afford to pay all of the payments because of an unexpected job loss. My unemployment which lasted for 4 months caused me to have to live on credit cards. I was so far behind on everything and saw no way out of it. I remember that within 2 weeks of letting FDR take over, the calls and the threatening letters stopped coming, and they were actually able to assist me with my lawsuit, settling my debts for WAY LESS than what I actually owed.
It has been less than 3 years, and I only have 1 debt left and once that is paid, I will be able to truly celebrate my freedom from debt (except my house payment, of course, still paying on that, LOL)! My entire family thanks Freedom Debt Relief for coming to my rescue. They saved me, then educated me on debt management so I don't ever have to face the crises I had just a couple of years ago. My only knock on them is they don't take student loans. I only have two hands but I give them 8 thumbs up, two for each member of my family and me... And on a scale of 1 -5 stars, I will squeeze in at least 2 more for 7 stars! Thanks again Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Financial has lifted a great weight off of my shoulders. A GOD send is really the only way for me to describe all the wonderful people that work for this great institution. My mind is at ease, and there is no way I could have made such progress on my own. Thank you all from the bottom of my heart.
Reviewed July 18, 2017
I heard about Freedom Debt Relief on TV, called, and was set up fast and easy. Nothing was difficult. Everybody I talked to made me feel comfortable about my decisions and helped me understand solutions to my debt. Thank you for helping and making it easy for me.
Reviewed July 18, 2017
I would highly recommend your service to a friend. All my questions are answered when I call. Staff members are very friendly, courteous, never feel rushed. I am following process as explained and so far seems to be working out just fine. It is a sense of relief to have help taking care of debt.
Reviewed July 18, 2017
We have been very happy with the way you have treated us in the program up to this point and have always answered any questions that we may have had. We continue to look forward with your company as we progress in the program and in the home stretch. Thank you.
Reviewed July 18, 2017
The people are very friendly and helpful. The communication which you through emails is great! The only problem I had was in trying to add to my account. It wasn't that they weren't helpful, it was just some missteps but now it's all good to go.
Reviewed July 18, 2017
We found ourselves in need of financial assistance. The folks at Freedom Debt Relief have been fantastic. I highly recommend them. They have answered all my questions and have been with us every step of the way. Navigating this process can be scary. With their help we are well on our way to financial freedom.
Reviewed July 18, 2017
Great people with full knowledge and trying their best to help me with my situation. I have spoke with them in many occasions and always was very helpful. I will recommend them to other people. Once again great service. Thanks!
Reviewed July 18, 2017
I was at a point of desperation. Every time I paid the minimum amount for a credit card, the amount then month would be more. Every month it appeared I owed more money to the Credit Card companies. Some were worse than others. I soon realized I would not live to see freedom from debt. So I heard about Freedom Debt Relief, I wrote to them, talked to their counselors and signed on. My stress was gone, I am so relieved that in a few more months I will be debt free. There is no price for that. In these two years I have learned how to better manage my money and have no debt other than what I am paying off. There are no words to express my appreciation and gratitude. Thanks to Freedom Debt Relief, I can sleep nights.
Reviewed July 18, 2017
Freedom Debt Relief was wonderful. They helped me pay off all my debt at a reduced amount. It only took a few years. By taking the money out of my checking amount made it easier to pay off my debt. One of my debtors even wrote my debt off. I would recommend Freedom debt relief to everyone.
Reviewed July 18, 2017
I have been working with Freedom Debt Relief to get my outstanding debt taking care of and they've already settled 6 things and it's only been 15 months and I only have 6 or so to go. Very happy with them. Always keep me informed on any settlements.
Reviewed July 18, 2017
I have introduce my friends Wes & Kathy ** to Freedom Debt Relief. Which they are please with. I'm very please with the results myself. Wish my debt would vanish faster. Wish the lines of communication was more instead of me calling every other month. Thankful my debt is reducing.
Reviewed July 18, 2017
They have already settled half of my debt and I'm well on my way to being debt free. They are very good at answering any questions I may have and have been there to help me along the way. Their program has been very easy and stress-free. I'm so glad I enrolled into their program.
Reviewed July 18, 2017
I am pleased with the company because you are able to track the info online, but it is taking longer to pay the debt than what I was told in the beginning. I would still recommend the company to friends and family.
Dear Ms. Lomeli,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
You have been the biggest help there is out there. I am grateful for the help you guys offer and is very easy to manage. It has been hard but since I've been with you guys it's been a lot easier to handle as well as lifestyle. I appreciate all the help.
Reviewed July 18, 2017
Since I have been with Freedom Debt Relief I've had no complaints. My debt has been reduced by a lot. I would definitely recommend this product to anyone suffering from debt. I wouldn't necessarily change anything but if I had to pick I believe it would allowing to extend out payments plans a little bit more.
Reviewed July 18, 2017
Good for the most part. Negotiators are excellent, however you are asked if you can add more money to your account for a quicker settlement. It's a good idea to join their law group, but even then you may be asked to put in more money for a better settlement.
Reviewed July 18, 2017
Freedom Financial provided us with a solution to a great problem with our overwhelming debt to credit cards. It gave us, as their name suggests, freedom from the burden of the financial debt. First, we were hesitant, but they're well trained and qualified people. Explained everything to us and every time we had a question they were there to provide an answer.
Reviewed July 18, 2017
The customer service is excellent, they clarified all your doubts and make the process easy. I like that they give you options and maintain you informed. I am confident that I will reach my goal of being debt free with this program and could continue with retirement plans.
Reviewed July 18, 2017
I was scared to do this but so glad that I did. My bills are getting paid and looking forward to getting back on track. I made a huge mistake that messed up my credit but trying real hard to get it back where it was. You guys are the best and don't know what I would do without you! You guys are the best! Could never thank you enough for all your help!
Reviewed July 18, 2017
After seeing how this process works, much of this can be done yourself. The downside is, you will have no legal representation, and you'll have to deal with the creditors a lot more. Great communication, and customer service. Highly Recommended..
Reviewed July 18, 2017
They send you 1099-C's so late. I know FDR does not deal with TAXES but they still could look out for your with Creditors and make sure they follow the rules and laws. Late March 2016 and April 15 too late to get mailings from FDR on 1099-C forms. FDR claims they only mail them out. CRAZY, I had to re-do my TAX return x 2 in 2016 for late documents. You have zero clue who has filed a 1099-C for 2016.
I called IRS before the Jan 2016 deadline for 1099's and nothing was filed by the deadline. I went 6 months and the creditor and FDR did not report that my One Main account was recalled. 6 months of payments and NO one reported they were not being completed or cleared. No one saw that the checks were being bounced back into an FDR account until June 2017 when I made my last payment 17/17 payments to Northland Group to May FDR. CRAZy making for me and STALLS my graduation date with only one more creditor to pay. Beyond occupying and so many emails and calls and follow-ups with timelines that are not honored. So exhausting, frustrating, and nothing is of the word that is stated. I can not wait to be done forever, never again!!!
Dear Gerard,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I am so grateful I was introduced to Freedom Financial. They have helped me throughout my financial situations and have helped me solve my debts. If it weren't for them I would've been not being able to solve my financial situation. I'll be free from debts before the expected time thanks to Freedom Financial. I highly recommend them. I am a very happy satisfied customer.
Reviewed July 18, 2017
I have had no bad experiences with Freedom Financial. I found them to be efficient and effective. I would recommend them to anyone. They go the distance when it comes to resolving your problem. Their agents are tops and go the extra distance in trying to help you.
Reviewed July 18, 2017
At the beginning I was skeptical but then I saw how this company works and have a lawyer to cover for us. I did have to straighten few things but they finally found the problem. Very helpful, understand that this is a trouble situation and yes would recommend to a friend or family member. I like seeing my results as I go.
Reviewed July 18, 2017
I've only had good experience so far, have had many of my issues resolved, still more to settle which I wish they did something about them, but they can only work with what they have. Time goes by fast and hopefully all will get resolved. I'm happy I hired also the legal team which has been a lifesaver.
Reviewed July 18, 2017
I was so impressed with the speed and clarity of working with Tamara to get this process started. It is such a relief to have some breathing space finally with money and I felt her genuine interest in helping me to use this program.
Reviewed July 18, 2017
Freedom Debt Relief program has helped my family very well. What the representatives totals have come true. And yes you would recommend this to family and friends. My credit score has gone from low 400s to mid 500s. My wife and I are very happy working with Freedom Debt Relief.
Reviewed July 18, 2017
This program has got me started towards financial freedom. I am so grateful for that. I have been super frustrated with the communication or lack of communication. Every time I call I need to retell my story or issues. I wish I could deal with one person who would call me as well or at least get back to me. It has been hard to get different answers all the time or to be told the person you need to talk to is busy and then realize they quit and no one was there to take care of my issues unless I call over and over again. I have also paid the amount I was initially was told for only 6 months. The rest of the time has been significantly higher. I have also had a negotiation that I had no idea what the length or higher payment was or for how long. So frustrating to always have to be the one to ask. But I needed this program and hope to be debt free way before I am suppose to. I work 2 jobs to do it. I will.
Dear Ms. Lowder,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
For the most part FDR has made the experience very easy and seamless. There have been numerous times where I have had to call in and I have never had to wait on a representative. Maybe 2x I felt the call could have been handled better but that's when I just call back or ask to be transferred to a senior division rep. Will be happy when all of this is done.
Reviewed July 18, 2017
At a time when we have become a desensitized generation, I am happy to say that I have received fantastic support from customer service, could not be happier with the service received. Amazing moral support when reaching a goal. Will definitely recommend to family and friends.
Reviewed July 18, 2017
I am very happy with the way FDR is handling my financial affairs. It has really taken a load off my mind. I would recommend them to anyone who has financial problems. It is amazing what they can do with limited amount of money I give them each month. They are polite and respectful to me and always answer any questions I have.
Reviewed July 18, 2017
We have had a great experience with FDR. Everyone is polite and extremely helpful. Communication has been easy through email, phone and text. We would definitely recommend to anyone that needs this support. They have been efficient and speedy in helping us resolve our debt.
Reviewed July 18, 2017
I would like to thank Freedom Debt Relief for their great customer assistance and how easy it is to understand and use the portfolio online to track your progress and see what's happening on a day to day basis. I would definitely recommend this program to a friend in need for this type of assistance.
Reviewed July 18, 2017
Everyone at Freedom have been extremely helpful. I would highly recommend this Company. Every time they have always called me emailed me done what they say they will do. The Company has worked with all my credit card payments and bank loans.
Reviewed July 18, 2017
In the beginning there was more communication. Now there's none and as I log on to my account I see my debt program has 1 more additional year and that's not was told to me in the start. So now I wonder what's going on.
Hello Mr. Pickens,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
At the beginning of this program we did feel anxious and unsure as to how quickly debts could be resolved, however we have come to realize the program is organized and specific to our needs and will allow us a positive experience!
Reviewed July 18, 2017
Well, I must say that you all are very knowledgeable with finance. The company keep you informed on everything regarding my debts. I really love the DASHBOARD, it helps to keep me excited about my debts decreasing. Thank you so much for making me feel so special about my debts. Thanks again with helping me to be debt free.
Reviewed July 18, 2017
This is a company who cares about its customers. They are always available to answer a question or to solve a problem. By negotiating and working through the debts from the smallest first, you get off to a fast start in paying down your obligations. This momentum carries through for the remainder of the debts. The client dashboard is available to keep you constantly aware of your progress and due dates. I highly recommend them.
Reviewed July 18, 2017
A little pricey. Outstanding customer service. Feel good about getting out of debt. Has definitely affected my credit score but I truly understand why. Have recommended your service to family and friends. Hope to increase my monthly contribution but in these financial times it has been increasingly hard. Had to buy different auto as my old one was ten years old and starting to nickel and diming me to death.
Reviewed July 18, 2017
Freedom Debt Relief has been helping me with my credit card debt. So far we have solved 7 and have 2 to go. They have all been very nice and have answered any questions I have had. I would recommend them to anyone who needs help with debts. I hope to have my debt resolved by next April.
Reviewed July 18, 2017
I am so grateful for Freedom Debt Relief. It was easily and fast. They have all the tools you need. I wouldn't have made it this far if it wasn't for them. I'm so happy my debts are finally finished. I recommend them 100%. You won't go wrong with Freedom Debt Relief.
Reviewed July 18, 2017
My wife and I had a financial hardship, back on 2015 and we were paying monthly bills to credit cards in amounts closed to minimum. Thru Freedom Debt Relief we have been able to pays almost the whole CC accounts with less interest rates, and paying less monthly payments. Great deal with this company to get out of debt quickly.
Reviewed July 18, 2017
I felt like I was drowning in debt and feeling very helpless when these nice people came along. They have helped me see the light at the end of the tunnel and have negotiated settlement after settlement for me. I can see the end of my debt in the not so distant future.
Reviewed July 18, 2017
I am so happy that I found you to help me with my debts. I also get to go to the dashboard to see how my accounts are doing and which ones are being paid off. I would be more than happy to recommend Freedom Debt Relief to friends and families. I just do not how come it took me so long to find you and your help.
Reviewed July 18, 2017
I have been very satisfied with Freedom Debt Relief. Everyone I have talked to has been extremely helpful. I am happy that I will finally be debt free in a few short years. I will be recommending this service to friends and family should they need help with their debt.
Reviewed July 18, 2017
Amazing. So happy that your company was able to help me clear the debt. Anybody I know that needs help with clearing their debt I'll be sure to tell them about Freedom Debt Relief. I didn't want to file for chapter 7 and have it on my credit for the next 6 years of my life. Thanks SOOO MUCH!!
Reviewed July 18, 2017
They are great! Super easy to work with. You can always get a hold of someone on the phone with no problem. Very understanding of everything. Very happy. I have recommended them to family and friends who are all very satisfied as well.
Reviewed July 18, 2017
My experience has been very helpful. They have settled three of my debts and working on settling two more. When I call they also are so helpful and answer all my questions and let me know when I need to fax them any information I get from a credit company.
Reviewed July 18, 2017
I have to say, I'm grateful to have joined this program. It has made my monthly payment much easier. Couldn't have not get my debt down without their help. I would definitely recommend this program to anyone that's struggling with paying their monthly bills.
Reviewed July 18, 2017
Generally happy with FDR. A few mix-ups on payments to one account that took 4 months to fix. Negotiations have been good. Can't really complain. It's a big company, I assume. Once I didn't get an email with downloads requiring my signature, but FDR followed up and it was fixed. Good organization. Follow-up is good. Glad I joined.
Reviewed July 18, 2017
Working well, with me when I have a question. Help me set up the account and read how the program work when look at sheet. I been with the company almost two years and they are doing great. I have told some of my friends about the program so maybe they would join some day.
Dear Mr. Edwards,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have been very pleased with help and way my account has been handled. People have always been helpful and pleasant. No matter how big or small my questions are they always ready to help. I would and have recommend Freedom to friends.
Reviewed July 18, 2017
We reached a settlement with Bank of America, paid a couple months then there was something wrong with mailing the money. No one said if B/A changed the address or FDR, or CFT. It wasn't me but I'm the one they came after. I contacted NLLG right away. Now it's 6 months later and still not settled. Meanwhile the lawyers are mailing documents to your California address and it takes a month to get faxed to NLLG in Oklahoma. Surprisingly your loan company now says I'm a wonderful candidate for a 25% interest rate loan (for 54 months)! I would have to pay FDR for reaching a settlement with the outstanding lenders then pay the same rates the credit card companies were charging. My dashboard says these debts should be settled by 2020. That's much sooner and with no interest? I don't get it.
Dear Lois,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Debt Relief has taken a huge weight off my shoulders. They were able to negotiate substantial debt reduction and have enabled me to make monthly payments that I can afford. They have also been able to make most of the collection calls stop. Thank you!
Reviewed July 18, 2017
Very helpful with getting all my debt organized. I always get a weekly e-mail on my successful progress to reaching my goal; which is of course to become debt free! Thanks so much Freedom Debt Relief for helping me through this hard time in my life.
Reviewed July 18, 2017
Freedom Financial is the best program we have ever dealt with. We have been able to call them to discuss issues with our debts. They respond immediately with emails, and they have cleared up over 2/3 of my and my wife's debts so far. We can add other debts with ease, and choose how much money to keep on our account for them to use. Adding money is easy also. All in all, a great experience!
Reviewed July 18, 2017
John ** did a great job helping me seek the help I needed for debt relief. He was very professional, and such a great help!! I would recommend him to other clients, and look forward to results with Freedom Debt Relief.
Reviewed July 18, 2017
I see there is money on my account but yet some small debts are not been paid. I still get calls from debtors. I thought this was going to help talking to them before the overcharges got bigger but I guess not. If there is money why not pay them off already.
Dear Laura,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
As a client from Freedom Debt Relief, I have to say that I am satisfied with the service. I am still few more months to finish with my debt, but I have to say the FDR has been helping and supporting me during all these years. FDR has been answering all my questions since I joined the program. I can not wait to end these debts and at the same time say thank you for the help and support.
Reviewed July 18, 2017
I'm so pleased I found out about Freedom Debt Relief. I knew I wasn't getting anywhere with all that I had. I knew it would of been years until I seen the end. With Freedom and all they have done for me the end is next year and not too far away. Thank You Freedom Debt Relief.
Reviewed July 18, 2017
Unfortunately we found ourselves in debt which had accumulated beyond our ability to pay. We did not want to declare bankruptcy as we didn't feel it was ethically appropriate. We tried to negotiate with our creditors for lower interest rates and lower monthly payments. They refused to work with us so I began researching for debt repayment programs. Freedom Debt Relief appeared to have excellent ratings so I decided to contact them. From the very first phone call they were very helpful and compassionate. They thoroughly explained the program and what specific steps would need to be taken to move forward.
We have been working with them for one and a half years and they have successfully negotiated with several creditors to lower our balances. We have paid off half our debt and hope to be totally debt free in 2019. We chose a monthly repayment amount that fit into our budget and whenever I have a question or need to make a change to our draft date they have been more than helpful. I would highly recommend this company to anyone who might need this service.
Reviewed July 18, 2017
Freedom Debt Relief helped me reduce my debt by over 50% and they can do the same for you when you are in over your head. Their expert assistance has proved invaluable in navigating a path out of debt. Highly recommend their professional service to all.
Reviewed July 18, 2017
Freedom Debt Relief was a safe and reliable place to help me with my debt. It was easy to do and they helped me with anything I needed every step Of the way! I would recommend Freedom Debt Relief to anyone and would even use them again myself.
Reviewed July 18, 2017
It's been good, but I'm still in debt up to my ears. I would like to speed up things but would need to find a decent job. At 61, this is tough. My background is radio, and it's a young persons career these days.
Reviewed July 18, 2017
Very pleased with all of our dealings with everyone. If we do not answer e-mail quickly a phone call is made. That makes the process move along nicely. If we have a question it is answered quickly and to the point. Everyone we have dealt with have been courteous and kind.
Reviewed July 18, 2017
If you follow the program, read through and understand, not be afraid to call and ask questions, it is great. I am almost done and it has been a great blessing to shed this and not have all the issues.
Reviewed July 18, 2017
From the first person I spoke to going forward I can say that I have very good customer service with only one incident which was resolved. But I think that Freedom Debt Relief should go over in depth a bit more with the client of what they can really afford going forward with this down the line. I have had a few issues this past year but I will be on track again, but I think I liked what I heard so much I may have not realized further down the line any hardships that may arise.
Reviewed July 18, 2017
I've been working with Freedom Debt Relief for over a year now. After being in and out of work for over a year I was always in a bind, The alternative from Bankruptcy was FDR. I can't say anything negative at all with this company. I have had absolutely no issues with the professionalism, the knowledgeable staff, and my debt getting resolved in a timely manner. All around great experience so far. Thank you.
Reviewed July 18, 2017
Customer service couldn't have been more pleasant and accommodating. They treated me with the utmost respect. However my account seems to be outdated. I have satisfied accounts outside of the program but despite my notifications they have not been reflected. They include Discover and Barclays Bank.
Reviewed July 18, 2017
After my separation I was left with a whole lot of credit bills. Thanks to Freedom Debt Relief I am on my way to a new start. The process at first look and felt long. Not having to deal with those bills I didn't notice how fast time has past and I am almost done with my burden. They are great working with what you can a month. However, when you have extra money you can add to your account to give them a little more power to negotiate.
Reviewed July 18, 2017
Freedom Debt Relief is one of my wife and I better idea. They have done everything that they told us at the start. I think that is one the best recommendation anyone can give a company. I hope this helps anyone who is thinking about using this company. They’re very good.
Reviewed July 18, 2017
Thank you very much for the great help you have made to me. Believe me I going to tell everyone who needs help about what you did with me. Thank you very much again for all the help you have made to me. Gods bless you and give you all the power to help anyone who needs help.
Reviewed July 18, 2017
The Debt Relief Program has been very helpful in addressing creditor payment after a devastating life experience. Job loss was a result of military service disability. Income went from $43,000 a year to $$15,000 and early IRA drawdown. I was headed to bankruptcy, but this option prevented bankruptcy. Working part-time now and have had good success in the program.
Reviewed July 18, 2017
Very blessed that you could help me and my family! It has been such a relief because I was so overwhelmed. Call after call was so stressful and unbearable. Debt is no joke and I have learned a great lesson! I don't know what I would've done without you guys! Thank you!
Reviewed July 18, 2017
Every person from start to finish was professional and helpful. Never once were they rude or acted rushed. Any request I made, or question I had was acted on promptly. The communications were always timely and kept me informed every step of the way.
Reviewed July 18, 2017
My husband and I have had a great experience with Freedom Debt Relief. They are easy to work with and have helped reduce our debt significantly. I would suggest them to anyone in need of help getting control of their finances.
Reviewed July 18, 2017
They have generally done a good job. I wish some of the balances were reduced more and final payoff was sooner. Maybe things will go faster as time goes on. I would recommend Freedom for those with substantial debt. Perhaps my wife may also look into FDR.
Reviewed July 18, 2017
Everyone always nice, courteous and understanding. I've never felt like anyone has judged me for my bad money decisions. Always willing to help me and answer all my questions with expertise. It was a little tough to start with but up to now the whole experience has taught me how to manage my budget and my spending to stay within my realm. For that I say thank you very much!
Reviewed July 18, 2017
On top of things, notifies you if anything happens. So professional and courteous. Could not have found a better company. Thank you so much for your help. I could not have done this without you and it is such a relief that I will soon be debt free and no credit cards. That are all gone.
Reviewed July 18, 2017
After my daughter passed away from kidney failure I helped her son and daughter (17) pick up the pieces of their life and move on. I was on social security and had used 4 credit cards until I was so far in debt I didn't know how I would ever pay them off and didn't want to declare bankruptcy. FDR popped up on my computer as I prayed for an answer. I was impressed with FDR's background and services so I called and was even more impressed with the agent. I signed up and to this day I am extremely pleased for what they have saved me and happy that my credit is improving! No more credit cards for me!
Reviewed July 18, 2017
Freedom Debt has been the best for me and my family. They have helped me settle half my debts so far and in less than 2 years should have the last half settled. They are always quick to answer my questions and very helpful when I need them. Thanks Freedom Debt!
Reviewed July 18, 2017
Working with Greg ** the past couple of days has been an amazing experience. He took a situation that I was having severe anxiety over and minimalized it in a brief amount of time and showed me there is light at the end of the tunnel!! :) It has been a great pleasure getting to work with him.
Reviewed July 18, 2017
I would recommend this program to others. I would explain your debtors are not negotiated all at once at the beginning of your program. Your debtors are negotiated one at a time. This was confusing to me when I first started the program. I love you can go on the computer any time and check on your progress. Keep up the good work!
Reviewed July 18, 2017
I was in real trouble financially and had nowhere to go. I spoke with this company and they brought me back to relaxing and leaving everything in their hands. To date they have saved me thousands and paid off a few collections. I would recommend them to anyone in debt.
Reviewed July 18, 2017
Any problems or concerns I have are easily corrected by these caring people. They are not judgmental but filled with encouragement. Very easy monthly payments and calls of encouragement each time they settle an account, they are also very easy to contact not like other companies.
Reviewed July 18, 2017
I took a chance this company might be able to help me and they have far exceeded my expectations. I would recommend them to anyone wanting to eliminate their debt. I am a widow and thought I would have to declare bankruptcy but Freedom Debt Relief has taken that worry from me.
Reviewed July 18, 2017
They have great customer service and always available to answer any questions. Very nice and informative staff. The lawyers are personable. They follow up after calls and consistent. It was a little delay on getting started but took off after we gave all the information. Great group of people to work with.
Reviewed July 18, 2017
The main problem I had was nobody would keep me informed in what was going on with the progress of any upcoming resolving of debt. Need more contact with client and not rely on the dashboard. You did take care of all the debt I had.
Hello Mr. Herberger,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I feel like I've had no contact. No phone calls concerning my last three accounts. I wish someone would have contacted me to let me know what's going on instead of me contacting them. I would hope in the future that someone will be contacting me and helping me understand what is going on.
Hello Mr. Dominico,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I am very pleased how FDR has handled my creditors. They have resolved my issues with professionalism. Couldn't be happier. They are for sure the place to go to when you are having credit problems. I would recommend them to everyone.
Reviewed July 18, 2017
I like the program and it is very helpful. I'm just struggling right now to financially make my payment each month. But I know that my fault. But overall the program is great for getting out of debt I think.
Reviewed July 18, 2017
Freedom Debt Relief has been an awesome company to work with. This was an alternate option other filing for bankruptcy. So far it has been a good experience. Before enrolling to the debt relief progarm it was very difficult to make ends meet even with two jobs.
Reviewed July 18, 2017
I'm very pleased with the staff and the program. I'm very happy I decided to work with Freedom Debt Relief. I feel better every month. I know it's hard to admit when you're in over your head but to find out there is a company like this is a breath of fresh air.
Reviewed July 18, 2017
Phone conversations provided me with answers to questions that I have asked for four months. Your customer service people are good people; your reaching out and communicating with your customers leave a lot to be desired. The dashboard does not have a place for FDR to respond to individual clients.
Reviewed July 18, 2017
Freedom Debt Relief is doing a fine job for me! I have 2 or 3 more years to go before my debt is solved! However, I wish that it could be resolved sooner than 5 years, but that is what they told me! Everyone is very courteous and concerned with me! I would recommend them to others if asked!
Reviewed July 18, 2017
I have had a great experience with Freedom Financial. I am happy to have the burden of years of debt down to a minimum. I would recommend this company to anyone that was in direr straits like I was. A relief of knowing there is a light at the end of the tunnel.
Reviewed July 18, 2017
We were originally told all our debts on your program would be settled in 4 years. Now it appears to be about 6 months longer than that. We also weren't aware that the settlement fees would be as high as they are nor did we know there is a $10 check fee for each installment you make to our creditors on our behalf. Otherwise, we are happy with the amounts for which our accounts have been settled this far.
Dear Mr. Stern,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Things easily got out of hand with credit card debt. I was barely hanging on with making the minimum payments on most of my credit cards. Thank goodness I heard about Freedom Debt Relief. I spoke with a very kind and informative representative who helped me get set up in the program. I just pay them a specified amount every month, and they take care of paying my creditors. They even helped when one of my creditors threatened a lawsuit. Now I'm about halfway through the program and I can actually see the end of the tunnel. I would highly recommend this program for anyone who has found themselves in my situation.
Reviewed July 18, 2017
After my hospitalization in December of 2014 for diabetes I was put on two insulins and three medications. All very expensive even after insurance. Over $2000 a month and had to wait for six months to get on Medicare. Called all card companies. Being up to date on all payments I was running out of money. They would not work with me at all. Did not care. Freedom Debt Relief did. Received an info letter in the mail. Made the call.
Reviewed July 18, 2017
Just the peace of mind I have received by Freedom Debt Relief handling these debts has been a blessing. Thank you. Thank you. Can't wait till this issue are finished and I can finally be done. The settlements have been fair and well done.
Reviewed July 18, 2017
My experience working with this company had been such a relief. Two of my debts have been settled in the first great of the program and I'm working on my last. The team is very cordial and efficient in getting you in contact with others who specialize in a issue you may have. I love this company and will recommend them to anyone.
Reviewed July 18, 2017
Before I came to know this debt relief company I didn't know what to do about my debt I accumulated. I did some research online and found them. They have been nothing but a HUGE help to me. So far I have 3 of my debts settled! I highly recommend them to anyone that is in search of getting their credit and financial situation back on track. Thank you Freedom for everything!
Reviewed July 18, 2017
I love the Program A lot. I just feel that things would be a lot better if there was more communication with me and my accounts. So going forward I would love for someone to just check with me on like a week to week basis or month to month.
Hello Mr. Reed,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Love how Freedom Financial have handle my credit cards accounts. I know now how to not over spend. PAYING cash for things is great. I'm happy that I finally got the help I needed. Thank you Freedom Financial for the amazing job you all are doing for my credit and keeping me in line with money.
Reviewed July 18, 2017
I was at a point when I signed up that I was just drowning due to debt left to me by my ex-husband. I am now just one year away from being debt free and I am so excited! I have had all of the bigger accounts of mine settled already! I had two different ones file cases in court against me and the legal team was so quick to resolve them and stayed in constant communication with me! I have had an absolutely amazing experience with Freedom Debt Relief!
Reviewed July 18, 2017
Always answered all my questions. Always willing to help me out with any concerns about the creditors. Had 13 creditors and I am on my last one. I am very pleased with the way they handled each one of them and saved me a bundle. Looking forward to graduate.
Reviewed July 18, 2017
I thought I had no choice and thought I was going to have to file BK, but thanks to the help of Freedom Debt Relief I am almost debt free. Now I can get my life and financials back on track. I was skeptical at first because you hear about all the scams that are out there in today's world, but they have shown me they are not a scam.
Reviewed July 18, 2017
Freedom Debt Relief team has proven to be dedicated to their work from the beginning I signed up with them. Their loyalty and professionalism sets them apart. I am grateful for all the hard work they have accomplished on my behalf. I would recommend this wonderful organization to anyone who needs assistance to become debt free.
Reviewed July 18, 2017
Freedom Debt Relief worked with me and my huge amount of unsecured debt. They put together a plan that allowed me to see a light at the end of a tunnel. They were easy to work with and together with NLLG it has been a great experience.
Reviewed July 18, 2017
I am happy with the service I have received. Every time I have called to ask a question it has been answered clearly. My debt has been handled promptly and without Freedom's help I would take years to be debt free. Thank you Freedom Financial for your help.
Reviewed July 18, 2017
I was in so much debt, that I was only able to make the minimum payments, and the charges were getting higher. I decided to look for a debt relief program to ease my financial burden. After searching online I ran across Freedom Debt Relief, I made the call. They were upfront about cost and how the program worked, they were very professional, informative and courteous. They did not pressure me into their program.
Reviewed July 18, 2017
I've had a stress free experience using Freedom. Everyone is very helpful. I'm so happy with Freedom and thankful. I hope other people call them, they will feel so much better after talking with a representative. Don't wait, make the call, then you can move on and there is a light at the end of the tunnel and it's not a train, it's freedom pure freedom.
Reviewed July 18, 2017
They were very helpful at a time when things were starting to go bad for me. I was told of what was happening during the process. I would recommend them to a friend. They work very hard for your interests. Everyone I spoke to was pleasant and helpful.
Reviewed July 18, 2017
They are a pleasure to work with. No judging of your debts. Also happy to talk to me when I call with a question. Great experience. I would and have recommended them to my friends. I am halfway to being debt free. I will never be in heavy debt again.
Reviewed July 18, 2017
It was not an easy decision for me to consolidate my debt, but then I spoke to a representative at Freedom and they made it sound like a great idea. The staff are very professional and patient, they take their time in explaining step by step, and they keep you informed of every action they take on your behalf. The best so far.
Reviewed July 18, 2017
I enrolled with Freedom in 2012. Here I am in 2017. Was suppose to be done last month after 4 years and 8 months of this BS and if I wouldn't of check online I would have never known it was going to continue. With having access to the online portal it shows how much you have in your account to have creditors paid off and there was more than enough to pay it in full. Be better off going bankrupt and waiting 7 years than going through this joke of a company.
Dear Joshua,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
You guys at FDR are awesome!! Even though I'm not debt free yet... having you on my side has taken a giant burden off of my shoulders. I couldn't have come as far as I have without you and your courteous staff behind me!! Thank you so much!!
Reviewed July 18, 2017
I was quite please with Freedom Debt Relief. I had 5 accounts in the program. Two of these were handled almost immediately. The third on was the largest and a deal was struck and payments were made over a couple of months. Then, it seemed that I was stuck with 2 small accounts that just didn't go anywhere. I called them and was always told that something would be done in a matter of weeks. Still waiting.
Hello Mr. Azemar,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Great company and program, just wish a bit faster on resolving the debts. The customer support is good, but need more definite answers for planning. The concept is great and helps out in a big way. I would recommend Freedom to anyone that needs to get out of debt.
Reviewed July 18, 2017
Freedom Debt Relief solved my credit problems with almost no effort from me. It has been less than 2 years and I am close to completing my goal of paying off all my credit cards! My credit score is already improving and the relief I feel when I pay my bills is indescribable. Don't drown in credit card debt, let Freedom Debt Relief throw you a life line!
Reviewed July 18, 2017
I love the way you guys have helped me and made this transition so simple. Thanks you. Now I don't have to worry about getting harassing phone calls because you guys do all the work for me. I would recommend your service to anyone out there who needs help to rebuild their credit or is having problems with credit cards.
Reviewed July 18, 2017
Freedom Debt Relief has lived up to its name for sure. For two years now they have taken care of everything and have resolved my debt by more than half! I pay an affordable monthly payment that is automatically removed from my checking account. It couldn't be easier. I highly recommend anyone looking to be debt free to go with Freedom Debt Relief!
Reviewed July 18, 2017
I am really pleased with any experience I have had with Freedom Debt Relief up to now. It was a little overwhelming at first, but we have most of our debts paid off now and I couldn't be more pleased. Everyone I have talked with has been more than helpful. Really pleased.
Reviewed July 18, 2017
Good experience. Would like more personal contact with reps. Happy with the process. Wish it wasn't as slow as it is. I have issues using the dashboard. Seems like I always have trouble signing in. Other than that I am satisfied.
Reviewed July 18, 2017
So far I am happy with the progress of settlement of my accounts! When I look up my account it is very easy to find them online and check each one out! I can count on their customers service to look up anything I am not sure of. I would definitely recommend their help to help getting your account settled!
Reviewed July 18, 2017
I was feeling buried in debt. I literally heard an ad on the radio and decided to call. That was one of the better decisions I've made. They came up with a payment plan I could sustain, but more importantly I've learned that I can easily get by without credit cards. It was challenging at first. I've also learned how impulsive I can be when it comes to buying things. I've learned to curb that impulsiveness. Thanks to FDR.
Reviewed July 18, 2017
Customer service is excellent. Whenever you call someone is always there to help you and do their best to solve your problem big or small. They are very friendly and happy to assist you with whatever you need... Thank you for helping me this far.
Reviewed July 18, 2017
Company not great with communication. I have two garnishments even though I reached out to the company when I got notices before they had happened. I never heard back from the company and the garnishments went through. Other than that payment they set up is reasonable to pay off debts. The garnishments on the other hand are not.
Dear Jacob ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
The majority of my debt was resolved in a reasonable amount of time. One debt was reported as being paid off but one year later I discovered that the final payment was not paid. It was an effort to get that issue resolved. The last debt to be paid remained on the account for more than one year even though I had enough funds in my account to resolve it. Customer service repeatedly said that it would be looked into, but nothing was done. Recently I was told that the debt was "written off" but it was my responsibility to prove that to Freedom before my account can be closed.
Hello Ms. Davis,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
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