Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
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Reviewed July 21, 2017
After I lost control of my spending Debt Freedom allowed me to get my finances back on track. I'm close to paying off my debts. Freedom saved me a lot of money in interest. It hurt my credit at first, but I was able to slowly start building it back up.
Reviewed July 21, 2017
It has been a year a half since I started with Freedom and Staff has been great. They treat you as a person not as number. For every occasion that I have questions, they take the time to explain. I was afraid of engaging with a program like this one, but it has paid off. I will recommend this to a friend.
Reviewed July 21, 2017
My experience with FDR has been great. All my questions that I asked were answered. The way they described the program has worked the way it was explained. Very happy with their team, I'll still call with questions and they're there for me.
Reviewed July 21, 2017
I don't like that my phone rings constantly and that they don't seem to know about it all. All you cared about handling is verbose medical bills (over 4 years old). Which I don't care about. I love that the others take care of and the credit card people to be called.
Dear Ms. O'Connor ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This is a program you can count on to get you out of debt. So glad I turned to you for help! This was a quick way to get financial help and out of debt. I love how I can get on line and see my progress and the length it will take to get from underneath all the debt. I also like how positive the company is.
Reviewed July 21, 2017
I have had a great experience with Freedom Debt. It was the best thing I could have ever done a huge relief!!! Glad that I made the call and in a year I will be debt free which is an amazing feeling!!! Everyone that I have talk to is so helpful!!!
Reviewed July 21, 2017
I'm very happy to have found this place and taken part of their program. It is a slow process to better myself but as time goes on I'm starting to see and feel the pressure off my shoulders. The journey is still ongoing but I'm happy they're still right there to help guide me every step of the way.
Reviewed July 21, 2017
Positive reaction with every call. Reaching my goal of pay off my cards. See the end in sight of paying off bills. Working with creditors and no more nasty calls. Polite. They answer my questions. Happy with service. Hope to see improved credit score.
Reviewed July 21, 2017
You guys are great to work with. Very helpful and very understanding. We have told lots of people about how good you have been. About 2 years ago we started with another outfit. They were just ripping us off. Our bank went after them and got our money back. Have no complaints at all about your outfit.
Reviewed July 21, 2017
Before FDR I had no hope in becoming debt free, at least within the next 20 years. NOW, I can look forward to financial freedom and success in less than 3 years! The "Relief" in their name is so appropriate. They have literally taken a huge load of stress off my shoulders knowing that I am on track to be debt free sooner than later. The staff at FDR is always super friendly and they do a great job at explaining things you may not understand! I HIGHLY recommend FDR if you are in way over your head in debt and could really use some hope in your life! The satisfaction of receiving the notification that you have successfully paid off an entire bill (that would have taken you 10 years if not more), is the greatest feeling ever!
Reviewed July 21, 2017
Very helpful. Take the legal support when you sign up. Just a little bit more per month. Would recommend this program/company to any one. My debt has gone down significantly since starting almost a year ago. Thank you, Accounts are down.
Reviewed July 21, 2017
Freedom Debt has been great at helping me resolve my debt... they are always there to answer questions or help you in any way... the Freedom staff have been friendly when I have talked to them... I like the Freedom Debt client board online cause I can always check my progress...
Reviewed July 21, 2017
My wife and I have been very grateful for the progress made on all but our last outstanding debt (with Target). Overall, this has been a very good experience, but we are disappointed that, despite numerous phone calls, there has been no progress in the last 8 months.
Reviewed July 21, 2017
Since joining FDR I could not be more pleased. They have helped me so much with my financial issues. I would recommend this program to anyone, not only my friends that find themselves in financial stress. Thanks FDR for all you do for me.
Reviewed July 21, 2017
My experience has really been great. After trying to pay my debt I found myself getting further in debt. I can't believe in just a few months my debt is finally paid. All I can say is thank you guys for helping restore my credit.
Reviewed July 21, 2017
I regret getting into this program! It has not been as helpful as I was under the impression it would be. It has caused me more headaches than if I just wouldn't handled my creditors myself. Plus, it doesn't prevent you from having creditors take you to court and the lawyers will only help you if you have even more money to fork over so I have been on my own even though I'm paying a nice sum to the program every month.
Dear Ms. Conway ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This program has gone extremely well for us. All agents have been responsive, accurate, polite, and respectful. I'm very happy that I chose Freedom Debt Relief over the other companies available. The online tools provided are great for keeping track of your progress...
Reviewed July 21, 2017
FDR helped me clear up what seemed to be impossible. Customer service was great. They kept me up to date on my progress via the Client Dashboard. The negotiations were always approved by me before finalized. I'm grateful they were here to help me.
Reviewed July 21, 2017
Happy so far with the way things are going. Although a little concerned with NLG when asked about Capital One and getting it resolved so C+ can pay them off. Some of the people in your customer service could use a little work. One girl I talked to acted like she didn't know what she was doing when I asked her to process my payment early.
Reviewed July 21, 2017
When I first signed up for this program I was very excited to know that I was going to be debt free very soon. I should have filed bankruptcy!! I have this program over my head until all of my accounts are settled. Your monthly payment is what they use to build your account. Once it gets to be at 25% of one of your debts that's when they start to settle and that takes forever. I recently tried to get prequalified for a house and my credit is not very good and the monthly payment that goes to FDR only granted me $110k. You can't buy a nice home with that. If I didn't have FDR over my head. They would have granted me a lot more. I have put several thousand dollars on my account to try and settle all my accounts to get out of the program and it does seem to help. Very dissatisfied customer!
Hello Mr. Jones,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This team works well on my behalf and I am thankful for the abilities to become debt less sooner than I would have on my own. I don't get very many calls from creditors so I know that the system is working on my behalf. I settled quite a few accounts since starting.
Reviewed July 21, 2017
I am very happy with your customer service. I get good information when I call all employees have a great help to me. My experience with you great. I will recommend to all people who are in financial problems. Thanks to you I sleep good now. I am focusing on my life thanks to you.
Reviewed July 21, 2017
Thanks for helping me! I'm so glad I signed up with you guys! You are helping me get my life back on track! I would recommend this program to anyone! You guys have been absolutely amazing! I wish I would of heard of your program a long time ago! Thanks again!
Reviewed July 21, 2017
Everyone I have dealt with in FDR has been nothing but helpful with everything. My debt is getting resolved and the dashboard is great in order to see progress! Whenever I have an issue and I email FDR they get back to me immediately and quickly!
Reviewed July 21, 2017
My debt was beyond my control anymore. It happens to a lot of people. I had a great paying job, paid my bills, no problem. Then I was let go of that great paying job and had to take a pay cut of $6 an hour. That hurt my bank account badly. Thanks to Freedom Debt Relief my finances are slowly but surely getting much better. They have made great debt settlements for me. And Now I know in a few short years, my credit will be back to Good!
Reviewed July 21, 2017
I have been very impressed with Freedom Debt Relief from the beginning. Including when I started from the very beginning with the Rep: Angel **- Freedom Debt Relief. She was awesome, not judgemental and was very helpful. I appreciate everything that has been done so far for me at Freedom Debt Relief.
Reviewed July 21, 2017
Thank you so much Zina ** and Randall **. I would definitely recommend you to people who need debt relief.
Reviewed July 21, 2017
It was wonderful having the worry and frustration of dealing with debt collectors away from me. I don't think I could have managed the same settlements they did. Thank you for removing the stress from me. At first I thought it was too good to be true but you proved otherwise.
Reviewed July 21, 2017
Go with Freedom Financial if you need to get rid of debt. Good people. They're kind and very helpful. And they do what they say. Get you out of debt. They're very helpful, explain every step they're doing. Never do anything until they consult with you first. Thanks FDR.
Reviewed July 21, 2017
I filled out all of the necessary paperwork and mailed it to them, they took over my situation, covered everything, sent me messages as needed, and I am feeling wonderful about this team of very helpful and caring people who helped me during my rough time.
Reviewed July 21, 2017
They have helped me with any questions and concerns I have had. Was concerned with a few things but after talking to them I felt that I understood what my concerns were. They also keep me informed on what's happening as we go along too.
Reviewed July 21, 2017
Everyone I have spoken with has always been so positive and helpful. No issues or problems! I am looking forward to the time when my cc bills will be gone! Thanks to Freedom Finance it doesn't look that far away! It is a struggle sometimes, but I know it can be done with their help.
Reviewed July 21, 2017
Updated on 06/16/2021: Freedom Debt Relief took my debts and negotiated them for me, and it has been working out good. What I learned from this is it will hurt your credit when you first start it, and then you have to rebuild your credit over time. That was not explained at the beginning, but you live and learn. Other than that, it has been professional, reputable, outstanding, and Freedom does what you expect them to do for you. I got a year to go and I'll be done.
Original review: Everyone I talk to is very helpful and cares about your accounts and works with you to get everything done for you. The account you have on their website is very good but could have a little bit more information and print-ability ease for you.
Reviewed July 21, 2017
I've been very pleased with their service! With their help, I can finally see a light at the end of the tunnel! Thank you Freedom! I would recommend that anyone in debt as much as we were, to be sure and give them a call! Don't keep worrying yourself anymore! Call them now!
Reviewed July 21, 2017
Since the very beginning of this process, everyone has been extremely helpful, and they made me feel like someone was in my corner to help me get out of this financial pit I was in. Every time I have a question or an issue, someone has taken the time to explain how to resolve it. They have been understanding at all times, and eased some of the anxiousness that comes when new issues arise. I would tell anyone that needed this type of service to check out Freedom Debt Relief first.
Reviewed July 21, 2017
When I made the decision to call Freedom it was with the encouragement of a friend. I was in a terrible place financially and didn't know where to turn to for help. Freedom was very helpful in explaining the process and very helpful and professional whenever I called to ask a question. Their response time was always fast. They were a lifeline for me.
Reviewed July 21, 2017
Everyone is always pleasant and helpful. I am always informed about my pay-offs. I would recommend Freedom to anyone who is serious about becoming debt-free. Joining Freedom was the best decision that I have made in order to become debt free.
Reviewed July 21, 2017
This have been a extraordinary experience!!! In about one more year, I'll be debt free!!! Feel very happy and grateful. Thank you Freedom Debt Relief. Have been a team effort. I've recommended and keep doing it. I was tired of credit cards debt and no other financial Co. offer me the solution and you FDR did. Again Thank you so much for your hard work contacting my creditors and a happy ending.
Reviewed July 21, 2017
Great service!!! It feels so good knowing that things are looking up in my life. This program and the people working for them have been very good. Three of my accounts have been paid and a few others have agreements. I'm very pleased how fast things are moving and how FDR keeps me informed. The best move that I have made was making the phone call to them... THANK YOU FDR.
Reviewed July 21, 2017
Unfortunately my husband and I had to resort to this process for many reasons, some our fault and some not within our control. FDR was and is awesome through the entire process. We are hopeful that at the end of all this, our credit will recover and we will be debt free just in time to retire. I appreciate the friendliness, professionalism and all the people who talked us through this at every turn.
Reviewed July 21, 2017
In a very timely manner my debts have been settled for much less than what I owed. I also appreciate the detailed explanations from your staff to help me understand how the program works. Anytime I had questions and called to ask, I received professional and clear support.
Reviewed July 21, 2017
NLLG settled an account and FDR charges me fees!!! FDR did nothing, should not be any fees! Thinking of leaving FDR. Why should you get over $1000 when you did nothing? All you're doing is sending monthly checks. You should be getting no fees.
Hello Mr. McConnell,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I have had nothing but good experiences with your company. They are always kind, courteous, and explain what is going on with my account. The dashboard is also very helpful, shows exactly what is going on with my account. Again nothing but good things and helpful people. I would highly recommend to anyone who needs financial peace of mind.
Reviewed July 21, 2017
This is a good place to go to if you are ever in need of getting out of debt. True to their word. I would recommend them to anyone who need help. I was leery at first, but once I found out that they are who they say they are. They are very trustworthy company.
Reviewed July 21, 2017
We couldn't be happier with the kind and courteous service FDR has rendered. Each time we've called with a question or requesting an explanation we've been met with an agent that seemed more than willing to comply. Thank you, FDR.
Reviewed July 21, 2017
They helped me. Great. It a great company. They resolved many of my debts in a timely manner and quick. Some more than others. I would recommend this company to all that needs help in time of need with their money problems.
Reviewed July 21, 2017
I feel they have done a remarkable job in resolving my debts. They basically were able to bring down everything by half. However I feel in some cases, they could of done better, especially on the lower cards. It seems as a standard procedure they tell you agreements have come in for half the amounts. The other question I have is, why they keep going up on the deadline date as opposed to sticking with the original agreement. I will have to call them on this... My agreement was for May 2018, and the info I get is that all will be done by Oct 2019???
Reviewed July 21, 2017
No matter how minor or major my concerns were answered. Representatives are always kind and helpful. I am finally feeling like I will be free from my debts. They even are working with my college loan that no one else would.
Reviewed July 21, 2017
I have been very happy with the quickness of the response from the staff of FDR and the legal help! The emails/ tools provide a lot information in them in helping me figure the ways to improve how I spend and save money to keep this financial burden from happening again!
Reviewed July 21, 2017
This program was not about all the advertisement they had, I was really impressed with the genuine customer service I have received, Every phone call I made to them I have spoken with very knowledgeable people, very understanding and, I did not feel they were trying to rush me off the phone. I would very much recommend, if not have anyone who wants to get out of debt call them at least speak with them.
Reviewed July 21, 2017
I just started with the process and so far everything is going great. They have been very quick with making settlement that have been more than fair. It will feel great to have credit back. I would more than happy to recommend a friend to have their debt.
Reviewed July 21, 2017
Has been a good one. Things have worked out just fine. I feel that have really have tried to help me. I would like to thank them very much. I truly believe that they had my interest. If I had to do it all over again I would like to do it with Freedom Debt Relief.
Dear Mr. Howell,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This organization (company) is wonderful. They are helping me to eliminate my debt just like they promised. They keep me well informed throughout the entire process. I couldn't be more pleased with the progress they are making. Thank you Freedom Debt Relief!!
Reviewed July 21, 2017
Losing your job, no matter the circumstances is devastating on all levels. I was the type of person to squirrel away $100 or $200 in savings for a "rainy day". I didn't anticipate that I would be jobless for over 6 months. I have a wife and, not one, but two autistic children. We had to rely on credit cards just to survive our bills and eat. Fortunately, I spoke to the people at FDR. The plan was simple enough, but what struck me was the caring and humanity of my rep. Listen to me... Just get the info from these great people. Work the plan, and breathe and relax. It will all be so much better before long.
Reviewed July 21, 2017
I like the way that every thing is handled so far, a great help to me at this time in my life, with going thru a long divorce that has taken over a year to get in which I got all the bills, Freedom Debt Relief is giving my freedom back to take better control of my life. Thank to everybody at Freedom.
Reviewed July 21, 2017
They have did a really good job for me so far, would recommend anyone who has credit card problem to talk to them. They have paid several cards for me and are working on the others. I would highly recommend them to anyone, easy to contact and respond back in timely manner.
Reviewed July 21, 2017
Every step of the way Freedom Debt Relief has treated our debt as if it were their own. They have taught us to relax, understand the process, and kept us on track. We chose to elect National Litigation Law Group, which has additionally reduced our burden. To this end, we are much closer to being debt free than we ever could have done on our own. Our debt would have followed past our retirement and possibly left us bankrupt.
Reviewed July 21, 2017
I must say that I have never called FDR and been dissatisfied with the care and treatment I have received for anyone who answers the phone. They have all been knowledgeable about the procedure and polite and respectful. I don't know where you found so many kind people.
Reviewed July 21, 2017
I have only been with Freedom Financial for about seven months and could not be happier with the success rate. They have managed to fully settle four of my credit card debts to date and have many that are pending. Great customer service if you have a question. I would highly recommend to anyone who is losing sleep with drowning credit card debt.
Reviewed July 21, 2017
I am very pleased with how FDR handled my debt and worked with me any time I was in a pinch. They were very understandable about my situation. I was debt free in 3.5 years instead of 40. If I ever need them again I know they will be the 1st I call.
Reviewed July 21, 2017
The company is very informative and always provides updated thoughts and ideas for the best interest of their clients. The tools provided by Freedom Debt Relief are user-friendly and the alerts provided allows us the power or empowerment to make decisions on the settlement. Thanks for being there during these trying times!!!
Reviewed July 21, 2017
When you need to speak to an agent, they never intimidate you. The computer programming is friendly. You are always reminded when payment has posted. The graphs and charts are very useful. You are easy to log-in on the program. You seem to be very excellent at structuring the debt owed.
Reviewed July 21, 2017
I have had a positive experience with Freedom Debt. Any questions I have, they have answered and they keep me up to date with the progress they are making. I am very satisfied and would recommend this company to family and friends who are in credit card debt.
Reviewed July 21, 2017
Freedom Debt Relief was a big help and it was a peace of mind that soon I was going to be debt-free and I was able to see the light at the end of the tunnel. With Freedom Debt Relief, everything was so easy and they made everything so simple. I would definitely recommend to my closest friends and family.
Reviewed July 21, 2017
Everyone I have spoken with were so nice. They are always upbeat and happy to help. I was so down when I first called thinking I had failed somewhere with my finances. They made me feel it was OK and wanted me to get out of debt.
Reviewed July 21, 2017
My experience with Freedom Debt Relief has been excellent, I have been in this program for almost a year and your company has resolved 2 major credit cards of mine and 2 other small ones, I still have a little ways to go but they are getting paid off quicker than I could of done. My credit rating was good before I started this program but I was paying the minimum and getting nowhere, now I am seeing a light at the end of the tunnel, I am looking forward to the day I am debt free and my credit rating is back in good standing! Ty for all your help.
Reviewed July 21, 2017
I feel like I am getting my life back under control, every time I have called they are very reassuring that I am doing the right thing and the amount I owe is going down. Thank you for helping me through this part of my life that was just so overwhelming.
Reviewed July 21, 2017
Thank you FDR. They settled with Citibank and saved me over 8000 dollars and with that same timeframe, I settled with Chase and saved a little over 2000. I have also made a settlement with Synchrony Bank and saved me 3000. Without FDR, I would still be struggling to pay my bills.
Reviewed July 21, 2017
I would recommend Freedom Debt to anybody. They are very helpful and are helping my family get out of debt. We are able to breathe now! We were struggling to make ends meet. Basically living from pay to pay and not having anything left over!
Reviewed July 21, 2017
Debt can be crippling. Once you're on the gerbil wheel of debt, you become servant to your lenders. Payday becomes transfer day. Working seems to be for nothing. Freedom Debt Relief is helping me get my life back. When you are ready to truly get out from under it, to be free, they are ready to help guide you through to debt freedom.
Reviewed July 21, 2017
I have been in the program for almost a year. They have settled debts with one loan and two credit cards and are working with the litigation of another credit card. I would say so far it has been a good experience working with this company. I am slowly getting out of debt.
Reviewed July 21, 2017
Freedom Financial Debt Relief program thus far has provided me a comfortable and proficient means of relieving my debts in a professional manner. This process has shown me a responsible means of managing money, given me incentive to utilize cash vs. credit to making purchases and helped me to improve my credit scores overall.
Reviewed July 21, 2017
Very professional and high-quality service. These people know what they're doing and with it a bit more time they are turning my credit history from negative to positive. I will highly recommend this company for people in need to straighten out their credit.
Reviewed July 21, 2017
Still awaiting the resolution of and subsequent finale of the process and so far there has been a great reduction in my debt, which is still pending for the last few months. I have returned the documents for the completion of the process but so far still unsure of the loan that is no longer needed.
Dear Mr. Robbins,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Like your program, although fees are a bit high. Resolved one account within 3 months. I would definitely and highly recommend you to my friends and relatives. Bravo and THANK you. Hope to be debt free soon. I only wish that I would have found you earlier.
Reviewed July 21, 2017
High debt on multiple credit cards put me into a debt vortex that I could not pull out of. I had income and good credit and did not want to file Bankruptcy. FDR is working for me and has given me my life back. I am with them on a five year program which started 17 months ago. FDR is professional in all aspects of their business. Their Website shows my accounts paid off, being paid off and being negotiated. FDR handles all contact with my creditors. The FDR business model is simple, consistent, effective for me and for my creditors. The success keeps me in a budget and encourages me to work harder to get all debt settled. All of my experiences with FDR have been good.
Reviewed July 21, 2017
So far Freedom Debt Relief has kept their word on helping me bring my debt down by settling the amount owed to a lesser amount and paying the creditors as negotiated until settlement is paid off. I've done my part in having the funds to help them help me with a reasonable price. I pay in the beginning of the month and middle. I can't wait for it to be over and done with. Thank you.
Reviewed July 21, 2017
Freedom Debt Relief has been so helpful. I was laid off never expecting it. At the time making good money and had to take a lower paying job. I now feel I don't have to worry and stress because of the great job Freedom Debt has done for me.
Reviewed July 21, 2017
Updated on 11/14/2019: Things went great with Freedom Debt Relief. The reps did an awesome job and the service was professional. They were very easy to get in contact with and they took care of everything directly. Completing the program changed everything.
Original Review: Anytime someone chooses this path they will have concerns. Freedom Debt has made it a little easier. I have no other way to say how this has gone. Sometimes it seem too slow. But I know they are working on my behalf. Time seems to stand still when there is no word on the other accounts.
Reviewed July 21, 2017
FDR is a doing wonderful job on my behalf. I trust them. I recommend them extensively to many. I know the team is reliable, very good negotiators. I know soon I will be debt free. It's one of the greatest feelings anyone would wants to have. Great job FDR.
Reviewed July 21, 2017
Completely helpful and very understanding of my situation. Didn't make me feel worthless or like a loser and actually made me feel like I could fix things and see the light at the end of a very dark tunnel. The resources are very helpful and the customer service is beyond words.
Reviewed July 21, 2017
This program has been great for me. I wish their fees weren't so high on each settlement, but I realize they have to make money helping me. Unless you have money to keep adding to your account, it will be a very long process getting bills paid off. All in all, I am glad I enrolled in the program.
Reviewed July 21, 2017
I'm very happy with my program. I plan to refer other customer once my program is finish. Thanks for you helping with getting my credit back in order. I wish I had shared this program with a friend who filed bankruptcy.
Reviewed July 21, 2017
I feel that this was the step that I needed at this time in my life. We had tried a few different methods of debt reduction up until now and were making a little headway but not much. When I called I had a lot of reservations and the representative was able to answer all of my questions and help me make sense of what was going on in my life financially and what my future could be. Even the representatives that I have spoken to since starting have been very helpful and have given an honest and complete review of what could happen, what to expect, and what they would encourage that I do. I would, and have, recommended this service to others.
Reviewed July 21, 2017
So far I'm very pleased with the experience and happy that bills are getting resolved. I appreciate all the help, kindness and respect that the team has shown me. I know that this process takes time but things are getting knocked out and taken care of.
Reviewed July 21, 2017
The information received when signing up was very specific. I knew what to expect at each step! The wait on the negotiations is the longest but I am pleased with the results so far. I look forward to the next few months to watch my debt dwindle. I celebrate after each completion.
Reviewed July 21, 2017
I have been with this company for less than a year and already six of my seven bills have been resolved. This company has saved me a lot of money and a lot of years of only paying the minimum payment. Being a college student, it is very easy to charge everything, but it is even easier to fall behind and never get caught back up. Thank you Freedom Financial for allowing me to breathe again and feel free from all my debt.
Reviewed July 21, 2017
I was so happy I called the minute they picked up the phone. I knew I had called the right people to help me. They seem to understand what I was going thru before I even said it. You will be so happy you called, you have nothing to lose and so much to gain. CALL THEM.
Reviewed July 21, 2017
Everything has been what was explained to me except for the fact that when a debt has been settled the amount that was saved between the original balance and what Freedom negotiated has to be claimed as income when filing taxes. This should be explained during the original discussion with the consultants.
Hello Ms. Wirick,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
My experience has been great so far. Before Freedom Debt I stayed stressed out and worried about how I was going to get out of debt. I lost a lot of sleep. After talking to Freedom Debt and hearing my options on how to get debt free I have begun to take back some control in my financial life and I feel much better since joining. I would recommend Freedom Debt Relief to anyone that was in the shape I was in.
Reviewed July 21, 2017
Our credit is very important to us and this is helping to ensure that all is being done to take care of this. The only issue is it seems slow to get started. We are seeing our scores going back up which is a great thing.
Reviewed July 21, 2017
Before I called. I researched Freedom Debt Relief online and found they were rated #1. They have been so professional, reassuring and helpful every step of the way! Even when I panicked that things weren't moving fast enough, they were there to explain the process and keep me on track. Although being in this situation has been devastating to my morale, their constant contact by email or texts, reminds me I'm not alone in this! I'm glad I chose Freedom Debt Relief and I refer others to them that are experiencing the same overwhelming feeling of too much DEBT!
Reviewed July 21, 2017
Positive results with one phone call after making three phone calls. Started off fast and had a good experience, but then slowed down. The dashboard sometimes does not show correct information. Several calls to get this information corrected, and still does not show correct information on one of my accounts.
Reviewed July 21, 2017
They have kept us informed as to what was happening. Cleared two accounts quicker than expected. Answered all my questions in a timely manner. They have relieved most of my stress, as for getting out of debt. Have no regrets in taking this step using them for debt relief program.
Reviewed July 21, 2017
Freedom Debt Relief program is a very program in helping customer solve their financial problems and I highly recommend this program to my friends and family members. In few more years all credit card balances will be paid through FDR.
Reviewed July 21, 2017
Removing cc debt that has accrued over a decade is a difficult task, but with FDR in our corner working with and for us we will get to our end goal (c.f. debt free). Very helpful and supportive staff... No guilt feelings at all (even though there should be), just positive movement toward a final goal.
Reviewed July 21, 2017
I couldn't been happier for the help they gave me. The people who worked with me are absolutely helpful and the most friendliest people I could ever encounter, very professional and I'm in more peace of mind I have ever been!!! Thank you Freedom Debt Relief!!!
Reviewed July 21, 2017
I've never not paid my bills so watching my credit score fall has been hard. I had a lot of debt and slowly it's getting paid off. I'm feeling better about the whole thing and I'm glad I signed on for it.
Reviewed July 21, 2017
FDR is just that, Relief! I spent a couple of hours on the phone with one of their specialists and immediately felt better about my debt. I've already paid 2 cards off and it's only been a couple of months. Best call I made.
Reviewed July 21, 2017
I feel like a large burden has been lifted from my shoulder. I am on my way to a new start in my life. I do not have to worry where the money will come from to pay my bills. I am ever grateful to Freedom Debt Relief. Thank you!!!
Reviewed July 21, 2017
Everyone I have spoke with has been so informative and helpful. The patience, understanding and knowledge by everyone is Great. The rapid response I have received is outstanding. Talking to a live person every time I call is so nice and they talk to you in a courteous manner.
Reviewed July 21, 2017
You have a great team of employees. Very professional and knowledgeable. I had a good experience with every employee. I would definitely recommend your service to a friend and family member. Your notification process is excellent. I do not recommend any changes.
Reviewed July 21, 2017
Been with them 7 months and there are still creditors who have not received any payments. Thought that everyone would at least have received at least one payment. Customer service is pretty friendly and the tools and resources are OK.
Dear Ms. Morris,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am using the service to reduce my debt so I can be debt free well as much as possible. It has helped me look at spending, there should be classes in high school about spending habits and outcomes. My eyes are a little more open.
Reviewed July 21, 2017
I would like to commend your customer Service and all Reps I talk to during my experience with FDR. Everyone has been cordial and explained things to me even though I was calling very often. I was afraid I got into to something I should not have. I truly have to say my thoughts were totally wrong. The service is excellent. I would surely recommend your company to someone in need. Truly thank you.
Reviewed July 21, 2017
I felt as if I was never going to get out of debt. I called Freedom Debt Relief and began the process. It wasn't free by any means, but I'm very glad I did it because I would never have been able to do it on my own. A great weight has been lifted from my shoulders. Thank you FDR.
Reviewed July 21, 2017
I could not be happier with Freedom, customer service is great, so and explain things well. I am so happy I decided to let them take over our debt, it has been about a year and our credit score is already rising, due to them having paid off some of our credit cards. If you are having difficulty paying your bills, go with Freedom, you won't be sorry.
Reviewed July 21, 2017
I was very surprised how you got it as low as you did thank you. My experience with you have been great. I'm so happy I called when I did. I've talked to a couple of my friends about how much you're helping me out. Once again thank you so much. Started getting back on track.
Reviewed July 21, 2017
Debt Relief for Me = peace of mind. I don't know how I could handle my DEBT without Freedom's help. I was struggling and about to reach the end of my rope. When I saw their ad something took over me, and I just reached for my phone and made the call. After that I took a big breath and I felt relieved for the first time in years. THANK YOU DEBT RELIEF!!! You are a lifesaver.
Reviewed July 21, 2017
I find that the Fees that you charge at between 17% and 19% are excessive and should be addressed. One of the accounts I sent you the bank settlement information and you just canned the info and charged me almost a $1000.
Dear Mr. Bultman,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am very happy that I decided to have FDR help me with my debt. I would definitely recommend them for anyone that has a financial debt that they need help to resolve. I was way over my head making only the minimum payments and getting nowhere. Now with the help of FDR, I have paid off about 30% of my debt and am looking forward to finishing the program and being debt free. Thank you FDR.
Reviewed July 21, 2017
100% would recommend!! Wish I had signed up earlier to this program. Outstanding! From the first day everyone has been so helpful. It is so easy to access the progress dashboard, I never thought I would be out of debt. Wonderful program.
Reviewed July 21, 2017
Wished I had done this sooner... Freedom lives up to its advertising and am seeing real progress... am not being hassled by creditors. And the legal service seemed to have handled a potential issue satisfactorily. The initial registration process was simple and the counselor was knowledgeable and answered all my questions.
Reviewed July 21, 2017
Thank you for helping us!! Very helpful explaining everything. We also like the calls you make to help us through the process. I like the dashboard to keep track of where you are at in the process. Thanks so much.
Reviewed July 21, 2017
I signed up in May 2016 and have been very please with the settlements made thus far. When I call, they quickly answer all my questions and let me have peace of mind. Freedom Debt Relief is a great alternative to get out of debt and not have to file bankruptcy or any other legal action.
Reviewed July 21, 2017
They have done everything that was promised right from the beginning of signing up for help. To this day I have no complaints, every question every issue with creditors has been taking care including be sued by a creditor. Freedom has reduced my debt.
Reviewed July 21, 2017
The team helps quickly, accurately, and professionally to get your financial situation back on track. They keep you updated every step of the way. Their legal team takes over when necessary and handles that end of it completely with as little amount of contact from creditors with you as possible. They also are swift, courteous, and very professional. Both teams always gets your okay before proceeding with settlements.
Reviewed July 21, 2017
Freedom Debt Relief has been professional and extremely helpful from the first day I called them. In every way, they took their time to make sure all of my questions were answered and didn't make me feel terrible about my finances but help me every step of the way.
Reviewed July 21, 2017
I met with an exceptional organization who provided me a secure feeling of finally being in control of my financial status. The organization is able to provide you with options on how to be debt free in as little time as possible. Everything was explained until I truly understood how the program works to assist me in becoming financially stable.
Reviewed July 21, 2017
The company is very transparent. If any questions they're willing to answer them. I've had no problems. I would definitely tell my friends if they needed help to contact Freedom. Customer service is wonderful. They're willing to answer any question I have. And if I need to email him about other customers here they're willing to take care of it really fast.
Reviewed July 21, 2017
Any phone calls that I have had with questions or a problem I was having, EVERYONE I have spoken to was very helpful, kind, and pleasant. It means a lot when you're in a bad situation and someone is nice and helps you try to find some answers. This process of my debt was made better because of nice helpful people.
Reviewed July 21, 2017
Very easy company to work with. Keeps your mind at ease when you have a huge company working for you. They are saving me over 100k on my interest. Who could not be happy with that. Looking forward to my completion date.
Reviewed July 21, 2017
The people at Freedom have been wonderful to deal with. They have helped me throughout the process. They are available at all times of the day and are more than willing to answer any questions that I have had. With their help, I am moving toward being debt free.
Reviewed July 21, 2017
I have been with Freedom Debt Relief for a little over a year now, and since joining their program they have paid off 1 debt, and have 4-5 other debts that have reached settlement and are being paid off in monthly installments. Freedom's team is also in the process of negotiating my last several now! Until I've joined Freedom, I was struggling through a very difficult financial hardship, while I am under, I did not feel there was any hope of ever resolving my debt. Thanks to their great program and the agents who work hard to help you, I now can almost see the light at the end of the tunnel.
Thanks Freedom for everything you have and continue to do to help me satisfy the rest of my outstanding debt. You are a remarkable company and I would definitely recommend anyone having a difficult time financially to join your program and experience the quick and fast resolution of your debt, peace of mind and help relief of stress it puts you under, like you so graciously have given to me. Thank you...
Reviewed July 21, 2017
It's the best thing I ever did. It was one big worry taken off my chest. I would recommend this company to everyone. The best thing about it no bill collectors are hunting me down. Freedom does all the work for me. And I'm getting out of debt. It's awesome.
Reviewed July 21, 2017
Been in the program for a year now. I've paid over $7,000 dollars. Only two of my accounts are receiving payments that total under $50.00 a month. I realize there are fees associated with the service but I would think it would be more beneficial to pay off my creditors first, then apply to the fee for services. Not really sure if the lawyer services are necessary, but I do have one creditor that has stated that "there are other avenues available to pursue to obtain payment". I'll see what that means in the near future.
Hello Mr. Rinkewich,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
At when I enter the program it was all good conversation but I have had some rocky moment where account I owed nothing to were closed by Comenity according to them at your request. Those account are still closed even after numerous of letters. I have ToysRUs, who calls my house at least 9 times a day starting at 8 am 'til 9 pm everyday. They say they not heard from you all. I have given them small Amt but now I have gotten a certified letter threatening to take other action. Need your help. Please.
Hello Ms. Johnson,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
My employer was hit by the cyber attack on 6/27 which affected my receiving the correct salary, causing insufficient funds to pay my automatic withdrawals. After talking to an agent at FDR, I felt confident that they would give me time to pay.
Reviewed July 21, 2017
I was told they would negotiate my accounts within 6 months and there would be a dip in my credit score that would recover once negotiations were complete. It's been a year and they have negotiated only three settlements. I now have 6 collections against me and my credit has plummeted. They won't work out a settlement until the money is in your account even though you have an agreed payment plan. All I worked for over years is destroyed. You may as well negotiate settlements on your own.
Dear Wanda ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This is the best decision I have made regarding my finances. I thought Freedom would draft my money and take their money off the top. Nope the money goes to the creditors and I see great progress. I really appreciate all that has been done so far in assisting me.
Reviewed July 21, 2017
Everyone I had spoken to was very helpful and I loved the fact that they walk you by step by step and explain everything to you, down to the little details. Not only am I looking forward to finishing and paying everything off faster, but if I have any questions or concerns along the way, I know that they will be answered.
Reviewed July 21, 2017
I cannot express the joy and happiness of having such a reliable and efficient group. They have really helped me to save a lot with my debt. Their system and website are easy to access. They do whatever they say they will. This is the only group I will recommend.
Reviewed July 21, 2017
I am thankful there is a Freedom Debt Relief that helps us go through our debts and slowly paying them off. All I have to do is take care of my monthly deposit and they take care of the rest. So much easier for me to budget my paycheck.
Reviewed July 21, 2017
Each time that I have tried to contact someone at FDR, I have either gotten no response from email, or voicemail for quite a while. My original correspondent is very hard to reach, and FDR never informed me of other correspondents to call.
Hello Mr. Velez,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Anyone we talked to seemed to genuinely want to help us. We feel that as far as debt relief businesses go, we chose the right one. Whenever I called, I always got a reasonable answer from your customer service team. Also were always helpful when we ran into a problem with the computer.
Reviewed July 21, 2017
Would be in a worse situation without being assisted in repayments by Freedom Debt Relief. Am very glad I found this company for my financial problems. Hope that once I am finish with my repayments that I will not be requiring assistance from Freedom Debt Relief, but will use again in the future if needed. I really appreciate the help and assistance that they have given me.
Reviewed July 21, 2017
Everyone at FDR is very friendly and professional. I have not encountered a problem with anything. The client dashboard is very easy to understand and simplifies everything, to where I really do not need to speak with anyone about my accounts. I know which accounts are being paid, how much is being paid, and the duration that was negotiated. It's all right there.
Reviewed July 21, 2017
I was so surprise to see this account done so fast because I thought it was going to take a least 3 years to finish, but that didn't happen that way and I was very please that I had good people to handle my account. I want to thank everyone that handle my account.
Reviewed July 21, 2017
Freedom Debt Relief has helped significantly in working with my creditors. My financial situation has had a temporary downfall and they have been very understanding and cooperative in helping me work around it. I am very satisfied with working with these people.
Reviewed July 21, 2017
Never thought I would see great results, but this has really eased my mind!!! I really thought I was going to be in debt until the day I leave this earth, but really has improved the way I think about any type of money situation.
Reviewed July 21, 2017
As soon as I spoke with Maria ** from Freedom and she ensured me this would work, and explained to me the benefits of this program I didn't need anymore convincing. I called 2 of my family members and they joined right away once I convinced them.
Reviewed July 21, 2017
I can't express how grateful I am to this company. They were there for me when I had no one to trust or help me get out of an unlivable situation. Every interaction is positive, reassuring and a much needed support.
Reviewed July 21, 2017
I want to say thanks from the bottom of my heart. You are professional to help people, this program really bring peace to my mind. Thank you again. God bless you to all this great team. I'm thinking to tell my friends about this program is great.
Reviewed July 21, 2017
FDR has been the bane of my existence since I decided to join almost 2 years ago. They do not communicate with me on a regular basis (except for form mail) and they conveniently lose important faxed documents! I will not use FDR again!
Hello Robin,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I'm really pleased with Freedom so far. Other than all the phone calls it's been great. I'm happy that I chose them. Anytime I have a question I quick to get a answer. The dashboard makes it very easy to review your progress. I would recommend Freedom to anyone considering going this route.
Reviewed July 21, 2017
Freedom Debt has been a great relief to me and one of the best things I've ever done. Being involved with you has allowed me to focus on the rest of my debt and made it possible to make small improvements to my home. You've helped me make large strides in my life and keep a positive attitude that there is a light at the end of the tunnel.
Reviewed July 21, 2017
Freedom Debt Relief has taken a big burden off me! I can't praise them enough. Since I called them in 2016, my finances have shown dramatic improvement. Great customer service - very compassionate and caring. My husband was skeptical at first but he's a believer now. Would definitely recommend to everyone struggling with huge debt.
Reviewed July 21, 2017
I would highly recommend this Freedom Debt Relief, 'cause you don't have to worry about you debt, for there are on top of it, all you have to do is calm, relax and be at peace, there are working hard as an expert to get the best deal out of your creditor. I am fully satisfied.
Reviewed July 21, 2017
The company has gotten good results on my credit cards. I have been doing business for almost 2 years and hope to get it paid off this year. We have saved a lot of money through your service. Would recommend to anyone that is in high debt.
Reviewed July 21, 2017
Could not be happier with the service that your wonderful works are doing for me and help me got out of debt without claiming bankruptcy and really killing my credit. So thank you for helping me and that I can get back on track with myself and hopefully getting myself a new home in the next year or two.
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