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Freedom Debt Relief Reviews

4,961,138reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 193 Reviews 28575 - 28725
    Verified purchase
    Customer ServiceProcess

    Reviewed July 21, 2017

    After my initial hesitation to seek relief, I could not be happier! The set up process is extremely thorough - be prepared to spend at least an hour - if not longer - on the phone for the initial set up. After that the process is easy. I have already resolved 2 credit cards for much less than had I paid the balance in full. Unless you have the time to negotiate with your creditors directly, I highly recommend.

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    Verified purchase

    Reviewed July 21, 2017

    Before signing up with FDR in 2015 I was having trouble sleeping, wondering how I was going to pay my bills every month. After the initial harassing by my creditors, and the one lawsuit I didn't have to fight on my own, I am sleeping peacefully knowing that in about 13 months, I will be nearly debt free (no-one is ever debt free :-) ). The chunk every month is a little hard to swallow, but I no longer have to figure out who will and won't get paid every month.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    FDR makes the weight of climbing out of debt a little lighter. They are always friendly and professional, with knowledgeable solutions to the problems in dealing with creditors. I am very grateful for their help. I would recommend them to anyone.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    I'm impressed so far with Freedom Debt Relief. The staff are great and the resources are on point. If it had not been for this program, I would have had to file for bankruptcy. Thank you freedom debt relief! I will recommend this program to friends & family that hardship has fell upon as myself.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Thank you FDR for all of your help on our debt problem! We will recommend your company to my family and friends. It was so painless and smooth sailing all the way. Thanks again Mike and Jacob for all your professionalism and taking care of us.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Great to get help and to understand my needs. Hope to repay as easy as it was to get their help. The rep is helpful at answering all my questions. They are fast at getting things done. They started working on my account very fast. Had over half of my account taken care of in about three weeks.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Very satisfied! I would highly recommend FDR to anyone struggling with a lot of debt. I have been extremely pleased with the care & attention I have received from this company. Everyone has always been super nice & always ready to help out any way they can.

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    Verified purchase

    Reviewed July 21, 2017

    I was not behind in my bills. I thought they would consolidate them all at once and make payments on all of them. But that is not the case. I had too many credit cards... my fault, but my credit wasn't good now. It is poor. I pay an substantial amount a month and it seems hardly any is paid on the debts. I wish I would of researched this more thoroughly. I get subpoenas frequently. I never expected this because I trusted Freedom Financial totally. Just beware. I'm half way through it and it is not all roses. More like the thorns.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Sue,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    The overall experience was very good. The only bad part was the calls from debt collectors - they did not stop for months! It was not Freedom's fault, but it was still very nerve-wracking. All other aspects of working with Freedom have been excellent! I wish we would have worked with Freedom sooner.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    I could not be happier with my experience thus far. If I had questions or concerns Customer Service was always willing to help. I would definitely recommend this service to friends and family. It put my worries about my debt at ease. I seriously thought about filing bankruptcy but I caused the debt I got into and chose Freedom Financial to help me. I couldn't be happier.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I had everything planned out for retirement, until I had a heart attack. All of that went out the door. I heard a TV ad about Debt Relief, so I called them. They told me what they could do and you know what they did it. I am close to debt free and I can retire now with a peace of mind. Thanks Freedom. You rock.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    Couldn't be more easier and organized to get out of debt!! A simple withdrawal, a website to check your standings and progress and finally a review of standings and end date. With a program such as this there's no way to fail and all to succeed.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    I recommend this company to anyone that need assistance with their financial circumstances. All the company representative I work with were very professional and highly skilled and provided outstanding service, assistance and guidance. I appreciated the timely manner of the work that was done on my behalf. I'm overjoyed with the results of the efforts of all the company members that assisted me throughout this process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    In a not so good time in my life Freedom Debt handled my debt problems with professionalism and care. While I would not wish my circumstances on anyone, if you are facing mounting debt this company will help! When I called with questions I always got my answers quickly?

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I am so grateful for Freedom Debt Relief. They have been such a blessing and support to me. It is wonderful to get a second chance to do better financially! Every person I have talked with has treated me with respect and kindness. I appreciate that so much!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    Very good, helpfulness, good customer service. Help me with needing to get out of debt, walked me thru every step. Very nice employees. Also the law department kind people. There is not more to say, I'm very very happy.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    I am relieve for not receiving calls from collectors. If I need to know something, I contact the customer service and I am relieve of worry. I am no longer sad that I have debts as FDR is taking care of my accounts.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 21, 2017

    They are extremely expensive. They settled one debt. In one of my debts, instead of lowering the payment, it went higher. I just did not trust them anymore. What good does it do a person for Freedom Debt Relief to settle a debt, then they charge you a lot of money to settle. I had asked several times, how they charged to settle the claim. I spoke to Travis **. He was very vague in his answer. He said, "We are a program." I understood that it was free to help people pay their bills. I asked him several times and he would tell me the exact dollars that I owed to debtors. I was so in dire need of help, that I went for it. Never again, I will never trust people again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Gress ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 21, 2017

    Dealing with my creditors and resolving debt to prevent bankruptcy. The personnel is very courtesy, understanding and quick to resolve any questions that I may have. I am pleased with the way that my accounts have dealt with so far. They are also very pro-active and work hard to find a resolution.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    From 1st call to inquire about how the company helps with debts, to seeing how my debts are being handled I am very happy. 2 debts negotiated and paid, saving more than expected. Working on 3rd and last. Can't wait to be debt free. I do recommend to friends.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    Excellent service!!! Have no complaints at this time. Am wondering when my program ends? I would recommend this to anyone that was in the situation I was in. My wife is in the program, too. Believe she's satisfied too! That's pretty much the way I feel about this program!!!

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    Verified purchase
    StaffTransparency

    Reviewed July 21, 2017

    Freedom has been a life saver to myself and my financial freedom. Freedom has been there every step of the way, all information is clear and concise, very trustworthy. I just wanted to say thank you to the whole Freedom team and all they do for the common folk out there.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    She was very helpful & professional when I started to open my account with FDR. I wished I had known about this program before I got buried in debt. I am very pleased with how my account is being handled and would not hesitate to recommend Freedom Debt Relief to anybody. Thank you very much.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Without Freedom Debt Relief we could not have gotten out of debt. They were professional and made us feel comfortable with dealing with our debt situation. We are pleased with the courtesy and patience Freedom showed for us. We would recommend them to anyone with debt problems.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    This is such a great program, it is a little slow going at the beginning, but once I accumulated funds in my account, FDR acted on my behalf in so many ways and started resolving my debts. There has been such a burden taking off my shoulders and I owe it all to FDR. Everyone that I have ever spoken with at FDR has always been so helpful and friendly.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Excellent response to how Freedom Debt Relief has performed. Awesome settlement. Every settlement has been accepted by me and without hesitation. Very outstanding company. If you can it is good and recommend that you pay in extra monies during the month or use a tax refund to help speed up the process of removing the debt.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    After a couple of bumps quite satisfied. Will be extremely happy when paid off before end of year. Everyone has been very helpful. Some of my creditors have been hard to work with but Freedom Debt Relief has dealt with them very well.

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    Verified purchase

    Reviewed July 21, 2017

    I'm happy with my experience with FDR, and everything seems to be going well, at this time. I have deleted the majority of smaller accounts and have left the larger amounts owed for FDR to continue to negotiate, until an agreement is made and will in time be paid off.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    Having debt combined with unexpected hardship can be overwhelming. FDR provides the tools and resources to manage the difficulties while resolving the debt. Without the program, I don't know how I could have avoided long term financial disaster. Thank you for the program and thank you for the support.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    I have not received any paper work that describes the costs of your services -- the amount of interest-- the fees attached to your services, etc. I have seen the response from The Costco AMEX card that the account has been paid off, but I don't know how much of the amount deposited into FDR as related the amount paid to AMEX...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Norman,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    Thanks to FDR for their so professional job to help me get free of debt, no matter the time or the effort. If you make the decision, they will guide you to success this goal. You can not do it alone. Just join FDR to get it done!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom has been successful in reducing my credit card debt substantially and I look forward to being completely debt free within another year or so. They advised me in the beginning of this "journey" not to get any more credit cards (I get offers almost everyday), and I have not. They have dealt with any creditor calls, issues, etc. and have done an incredible job. I'm grateful I have them in my corner.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I am very happy with Freedom Debt Relief. They were never judgmental with the situation I got myself into. They always answer my questions and explain in language I understand. The only thing I don't like is the way some creditors treated me. I have had several lawsuits filed against me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief has been great at resolving my financial issues. They have always been kind and courteous when I call and answered all questions I had. Would recommend them to anyone that needs help with their debts. I continue to look forward to working with them until the end of my contract.

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    Verified purchase

    Reviewed July 21, 2017

    Overall I had an excellent experience with FDR and will absolutely recommend them to someone else going through the same situation. My only complaint is they seem to wait 'til the fires are blazing on the other side before they start negotiating. My last two accounts took four months to accomplish and the money was there. Anyway we are done.

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    Verified purchase

    Reviewed July 21, 2017

    Not happy with the service. Companies don't get notified. Letters don't get sent out and the payment is too high and they tell you that if you change the payment then you will end up in the negative. Made me feel like I would have to pay them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. McQueen ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I rate my experience as excellent from everyone that I have talked to. Everyone has been so nice and has worked hard to answer all my questions. Excellent company!!! Every question that I have asked has been answered that I could understand them no matter small or big that they were. It has been a year since I started and they have settled two big accounts and are working on the rest of them. Thank you so much!!!

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    Verified purchase

    Reviewed July 21, 2017

    Helping us get our credit cards paid off. Helping us get our credit back to where it should be. And getting the credit card companies to work with them on everything. Never thought I could find a place that would help us so very pleased with it all.

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    Verified purchase

    Reviewed July 21, 2017

    I have called several times to remove Discover card on my dashboard as I settled with them myself. It keeps showing up. Please remove. I also had a problem adding my Amex account which should have been on my dashboard from the very beginning.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Weber,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    Freedom has been very helpful thus far to help us get closer and closer out of debt. It has been a struggle but know in the end that Freedom has helped every step of the way. Anytime we have needed anything Freedom has been there to help and give advice and or assistance in every way.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Brian ACTUALLY CARES! He contacts me right away when I email or leave a message! He gives me GREAT ADVICE and it helps that he has a sense of humor. I enjoy our interacts even though it is not for the greatest of reasons. I REFER EVERYONE TO Brian!

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    I love FDR. They have me on the right track. I give them an A plus. Great work. I have stuck to my end of the program and I am very happy. I would let anyone know if they're in CC debt to call FDR right away. I am sure glad I did. Again thanks FDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    FDR has helped me tremendously! It's such a relief knowing I won't be in debt for the rest of my life. Someone is always there to answer questions. One of the best parts is they deal with the creditors and do all the work. I would recommend this program and have to many people. It's the best way to go!

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Freedom Debt Relief has settled 2 of my credit card debts and took care of a court case for me. They are professional and have taken care of all of my needs and questions so far. I would recommend them to anyone who has come into the misfortune of excess debt.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Been a pleasure working with customer service. Wish could have got consolidation plus loan sooner to get better terms on settlements with cards. But still debt free in a few years vs a lot of years. Can see light at end of tunnel vs dreading payday and knowing had a lot of payments to make.

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    Verified purchase

    Reviewed July 21, 2017

    During the years I have been with FDR I have been so please with the reduction of my debts. The negotiations with my creditors, I am so grateful with them. They have negotiated I think 7 of my 10 creditors successfully and paid them off. I made the right choice in choosing FDR for my needs with my creditors. FDR is a great company and I will refer them to my friends.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 21, 2017

    This program was the best one that we have ever used and we have used a few. I would recommend Freedom to anyone who needs the help. Thanks to you all personnel at freedom. Customer service was really great. If you have a question they will answer it right away. Again thanks

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    Verified purchase
    Process

    Reviewed July 21, 2017

    I am very satisfied with the process with Freedom Debt Relief, I have been in the program one year and still have a ways to go but I have started recommending to friends when asked. I hope the rest of program goes as well. I have been very pleased.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    They helped me payoff 2 credit cards within a 6 month period that would have taken me a couple years to pay. Another credit card company sued me, but FDR helped me with a lawyer to handle everything for me. They really have helped me out with my situation.

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    Verified purchase

    Reviewed July 21, 2017

    I am very happy with the service and the support I've gotten from Freedom Financial. It have help me not only to start resolving my debt but also to learn how to be financially responsible and not to make the same mistakes I made in the past. I would definitely recommend it to whoever needs this service!

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 21, 2017

    Freedom Debt Relief has been extremely great in helping me to reduce my debt. They have helped to negotiate settlements. They work close with me and maintain constant communication. I am slowly making my way towards a debt free and I am thankful.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Very pleased with the results so far with satisfying the debt. Everyone is so easy to talk with and very caring. It was well worth the effort to choose Freedom Debt. The early results are a total surprise and makes us feel that someone finally cares about our debt concerns.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Freedom Debt Relief is the real deal, I was drowning in debt with no way out, I had bill collectors calling all day and night. They have given me a peace of mind. I started with them at the end of 2015 with reasonable monthly payment. I will be debt free in 2018, please contact them today.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    I just want to say that this program has been a blessing. At this point in time it is wonderful that I can see the finish line in sight. Thank you so much for your help and always friendly assistance.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom is great. The customer service is top notch. Every time I have any questions, they answer them accurately. I have been super happy working with them and I made the best choice ever. And yes I would recommend a friend. Thank you for your dedication and help in this very important matter.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I have thus far had a great experience with FDR. Waiting on 1 more debt to be resolved. All others have settled to date. Anytime I have called, I have always received excellent customer service and all my questions have been answered. I would highly recommend FDR to anyone interested in resolving their debt. It may take a while but it is well worth it. At first I was leery and not sure if FDR was on the up and up. After speaking with a representative, my concerns were put at ease.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    I'm very satisfied with the results of the Freedom Debt Relief Program. One thing to remember, any money save on your owed balances, will most likely be added as income when you file your taxes. So talk to your tax advisor so you can plan for that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Haldeman,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 21, 2017

    Freedom Debt Relief was my only answer to get out of debt. They explained the program well and I can finally see a light at the end of the tunnel. Having FDR has also taught me to have better control of my spending and that credit cards are not always the answer.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    I got off to a rough start, it was a change for me - being disciplined and determined to get out of debt. Despite my rocky early participation, they stayed with me, reached out to me, kept track of things, and now months in, I'm ahead of schedule, about 1/2 way through my program and thrilled with the results and the service.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Am very please so far. You always respond to questions. Hope to resolve my debts sooner than projected date. If I have to the loan you requested would help if I am approved. I would surely recommend to my family and friends about your service. There are others who have approached us about debt relief but I think you're the best out there.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    The people are very helpful and couldn't be friendlier - I ran into a problem when I was referred to litigation on one of my accounts (Discover). The judgment was for $1165.30 and was next up on the collection negotiation process. I called to see where we were on communicating with the law firm (Rodenburg Law Firm) and was told by Chris (?) that the process would take a while as Discover was very slow. I now have received a payment agreement form for $85.24 due now and $77.00 for 11 mos. Why do we have to drag this out for so long when the funding is available in my account to cover. I don't believe the "left hand is communicating with the right hand." Also I reported that my dashboard is not working and they were going to check into it still not working. Other than that a wonderful program and a good learning experience.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I have been with this company for several years and so appreciate the professional action taken by the group. It has helped me so much and it is completely trustworthy! I have recommended the company to friends and family. It is such a relief to know who you can trust!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Customer Service - Everyone that I have worked with has been super helpful. Thanks for making this tough time a little bit easier. We are on a path to finish the program even faster than we anticipated, which makes us happier. We look forward to having our financial freedom back.

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    Verified purchase

    Reviewed July 21, 2017

    This was the most logical, safe and secure way to pay our debts and get our financial house back in order! Freedom Debt Relief made our worries go away as they made or debt go away too! I have recommended this option to one relative and one close friend to date.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    Freedom Debt Relief has been great to work with in resolving my debt. Out of 5 accounts enrolled in program, I have been able to resolve two of them in less than a year with Freedom Debt Relief. If you are looking to living a debt free life and are serious about working towards that goal, I would certainly suggest Freedom Debt Relief!

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    Verified purchase

    Reviewed July 21, 2017

    I would and have recommended Freedom Debt Relief to many family members and friends, and will continue doing so. I have found that in life we all have the ability to learn and grow. Otherwise I would have been happy to give you 5 stars. I thank you for taking such great care of us and helping us become debt free.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    We're not upfront from the beginning. Just let your cards sit there and don't actively "negotiate" a settlement while debt collectors call you. Any money they "save" you they pretty much collect in fees. They don't listen to you or do what you ask when it's your money, your credit score, your life!!!! Deceitful scammers.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Tracy,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    I have been very happy with my results. So far all questions I have asked was taken care off. In August I will complete my first account paid and my second one in December. Hoping everything will work out the rest of the way. One more account to go.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    They've been helpful and courteous. Always going the extra mile. Always willing to help when needed. Made me going out of debt super easy and calming. Because you know we're already stressed from the debt part. But they try and help you find an inner calm.

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    Verified purchase

    Reviewed July 21, 2017

    I could not be happier with Freedom Debt Relief because they are honest, excellent in explaining all the details. They work with you if you come across a situation if you need a couple of days to make the payment. I can go on and on but one thing for sure I would recommend them to other people in Debt.

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    Verified purchase

    Reviewed July 21, 2017

    In the beginning I thought bankruptcy would be the only way to get out of debt - then came across Freedom Debt Relief and the counselor walked me through the process and although it was painful to watch my credit score fall - I've been watching it slowly go back with every account that gets paid and knowing that I'm paying my credits and not defaulting means a lot to me.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I am so happy that I am with Freedom Debt Relief. I have never had a problem getting through to them if I have a question. They always provide an answer and are so friendly. I am always kept up to date with my dashboard and that is so nice to actually see how things are going. I highly recommend them if you are in need as I was.

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    Reviewed July 21, 2017

    The sales pitch was that you were an "investor" and the rate was 4.1%. Not true. As I got into the program it was always just my money and the fee was 18% of the original balance. If I realized that the fee was 18% on top of the settlement I would not have agreed to the settlement amount. While I should have read closer, it was a very deceptive sales pitch. If someone has said 18% I probably would not have signed up to begin with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Richard,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    I am so pleased with Freedom Debt Relief. Without Freedom Debt Relief I would struggle making these credit card payments since I am now retired. I recommend anyone who's considering doing a consolidation of their credit cards, please check into Freedom Debt Relief first.

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    Staff

    Reviewed July 21, 2017

    I am extremely happy with our decision to let them take over our credit situation. It has been a tremendous stress relief for us. I would highly recommend them to anyone who needs help with their credit card debt. Their customer support people have been so helpful in all the questions I have had and also with creditor issues.

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    Staff

    Reviewed July 21, 2017

    So far everything Freedom has said they would do they have done. I am happy to be a client. I would highly recommend them to anyone. They use technology to help me track my status. Everyone I have worked with have been very helpful. Thank you for all you're doing.

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    Customer Service

    Reviewed July 21, 2017

    Amazing & dedicated achieving the goals needed with a great customer service, fast communication. I won't have it any other way. Thank much Freedom. I know I'm halfway on my way to debt free & hardship but I'm grateful to get to the point I'm this fast. Thank you again.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Great Service, including Litigation group NLLG. Need to inform clients, if they have a large debt, to prepare for "Warrants In Debt" action by collectors. This would help possible client prepare for future action. Other than that, We are very satisfied, especially with the initial phone contact.

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    Staff

    Reviewed July 21, 2017

    Easy, friendly, understanding of life's difficulties. Commit to a payment plan, and the work is done for you. Your debt is negotiated by expert people. Watch your debt disappear on client dashboard quickly. Highly recommended for anyone struggling with debt, or loss of income.

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    Staff

    Reviewed July 21, 2017

    Been lied to by you and could have done a better job negotiating on my own. Your reps don't have a clue on my particular case and I get told one thing by one rep and something completely different by another.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Adams,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 21, 2017

    The only issue is the creditors calling relentlessly. Other than that I am very satisfied with the people and the service I have received to this point. Still have a long ways to go. But so far so good. Thank you for the help I have received. I would recommend to friends.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Debt Relief is of great help getting us out of debt. Whoever came up with this idea is very brilliant. I am very satisfied with this experience, would recommend this to friends that are struggling with debt. Appreciate all your help. Thanks!

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Very effective, very efficient. Knowledgeable and compassionate. Helped with basic money handling and budgeting that I will continue to utilize after I graduate! Finances can be very difficult and all the guidance is very much appreciated. God Bless your Company! Thank you!

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    Customer Service

    Reviewed July 21, 2017

    We've been very pleased with the progress we have made. It will soon be 1yr that we have been working together. Yesterday, July 20th, I was concerned when I called C.S. and the Sam's acct # was not the same. I would like to know that it's the correct account.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief is amazing! They completely took my stress away with regards to my debt. Many of my resolved debts settled for 50% of the amount owed! I never feel as though I am inconveniencing anyone when I call and each representative has always been eager to help and don't make me feel like any question I ask is foolish. Thanks to Freedom Debt Relief my husband and I are well on our way to financial freedom! LOVE this company!

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    ProcessTransparency

    Reviewed July 21, 2017

    I wish I would have made the decision sooner to choose Freedom Debt Relief. The process has been very smooth and headache free. Freedom Debt Relief has walked me thru every step of the process helping me understand exactly what we was doing and why. I would recommend them to anybody who is serious about becoming debt free. Thank you for all your work in helping me become debt free!!!

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    Verified purchase
    PriceProcess

    Reviewed July 21, 2017

    This has saved my life. Freedom Debt Relief is easy to work with and very pleasant. I would recommend this program to anyone. They made it affordable for me to make the payments to become debt free and have peace of mind once again.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Debt Relief is a great company. They have helped me in many ways to lower my credit card debt. I would recommend this company to any one of my friends. Freedom Debt Relief help me lower my credit debt in no time. All I can say is thank you Freedom Debt Relief.

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    Customer Service

    Reviewed July 21, 2017

    I looked into several options and I am very pleased that I went with Freedom. I have been very pleased with the service and the customer service is outstanding. Very quick to respond with an answer and always willing to help and very pleasant. I would highly recommend Freedom to anyone.

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    Staff

    Reviewed July 21, 2017

    My experience has been wonderful! The staff is extremely helpful and kind. I would and have recommended your service to friends who have found themselves in the same situation. It is a great relief and I couldn't be happier with my experience.

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    Verified purchase

    Reviewed July 21, 2017

    I have been very satisfied with their repayment program. I have been able to reduce and repay a lot of my debt and will continue to work with them to resolve it all. I would recommend them to others. Just not crazy about these things that I get in my email.

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    Process

    Reviewed July 21, 2017

    So far the program has settled 2 accounts and is in the process to pay another only after I agreed to pay more money to the program. That creditor was in the process to take me to civil court. The program has to negotiate with 2 more creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Salvatrice,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Very professional and courteous. I wish the process was faster, but overall I am very pleased and would highly recommend. Customer service and resolution approvals are quick and easy to finish. Every contact person has been very friendly and easy to work with. Thank you!

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    Staff

    Reviewed July 21, 2017

    FDR has been a great help in reducing my debts. The staff have always been kind and understanding, even when I still needed some time to get back on my feet financially. Even still, if you can stay constant on your payments, you may get even more help. I highly recommend FDR.

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    Staff

    Reviewed July 21, 2017

    I have been less stressed since I contacted Freedom Debt Relief. From the beginning, they have helped me with all and any questions I had or have. No question goes unanswered. Need help? Contact them! They have helped me so much. Thank you.

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    ProcessTransparency

    Reviewed July 21, 2017

    I don't believe that everything was explicitly explained in the beginning of the process. I would have liked to know that my bills would be behind for a certain amount of time. I thought you would negotiate a price and a payment plan at the beginning so that I wouldn't be behind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Allen,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I had a lot of debt due to some unforeseen circumstances. I was very very scared to make this decision. It was to the point however I had a huge payment every month and no extra money so I used my credit cards for everything. When I finally decided enough is enough I took the leap and it was the best decision I ever made. They do not make you feel like a dead beat. They are so understanding and helpful. I called almost every week to find out the status.

    The only bad thing is your credit score takes a dive. However you are told that upfront. I never once got a phone call because I did what they told you to do in your welcome package - change your phone number and address to their location. That is one thing I was scared about. Could not get phone calls at work. I did not.

    I am working on my last two accounts. They settled all of them but just making payments on the last two. I will be debt free in the next few months. I would have never got out of debt because I lived on the credit cards. The payments I am not having to make is now what I live on. The stress has been lifted. Just waiting for my credit score to recover. That is the only downfall. But it is expected. I give them a 10 on their service. I have never had one issue with them. They did exactly what they said they were going to do. So no surprises ever. Thanks FDR for peace of mind.

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    StaffProcessTransparency

    Reviewed July 21, 2017

    Stephan ** has been professional, efficient and caring individual. He has provided me with key information to accept the settlements. Grateful for his efforts to make this process as easy as possible. This process can create a lot of stress, but the staff always takes the time to explain and reassure the client that it can work. Thanks for your great assistance.

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    Verified purchase

    Reviewed July 21, 2017

    The first few months are the worst with creditors still calling every day and harassing you for payments. However, FDR kept reassuring us that all would be okay - and it was. We have been with FDR for two years now and there has been great progress in getting our accounts settled and paid off. It gave us peace of mind and freedom from harassment. What a great service FDR provides.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    It's been 60 days with no response from them after they received all my documents and stated they would reply 2-3 days later. I have emailed and received no reply or call. Completely unprofessional. I'm guessing they don't need my business.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Barr,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    Wow... What a great feeling to be out from under all those credit card bills. I never thought we could get out of debt. There is light at the end of the tunnel! Thank you all for helping us. :) I will definitely be telling friends and family about you.

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    Online & AppStaff

    Reviewed July 21, 2017

    The service I have received from Freedom Debt Relief has been awesome! There is no way I would have gotten out of debt this fast without them. They have done a fantastic job! Any question I have they handle with ease. Anyone I have had any dealings with has been stellar. The website is extremely helpful. I give them my highest possible recommendation!

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    Verified purchase

    Reviewed July 21, 2017

    I'm very happy with Freedom Debt. It's taking a while but I had a lot of bills and Freedom has helped me a lot. I have already paid one off and soon one more and some that are being paid little by little.

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    Verified purchase

    Reviewed July 21, 2017

    When I needed help with my debts your company was there to help get out of debt. When we bought our new home we went a little over all our debts and just about put us in a real bind. I personally want to thank your debt relief program for helping me get out of debt.

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    Staff

    Reviewed July 21, 2017

    FDR has made it very easy to get my finances in order. They are extremely helpful and the staff is a joy to work with. Even after I had started the plan, they offered me an even better plan. I highly recommend them.

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    Verified purchase

    Reviewed July 21, 2017

    It has been an excellent experience working with FDR and eliminating my debt, and watching my credit score go above 700 because of it. They delivered exactly what they promised! If you are considering using FDR, do not delay your decision. I recommend them HIGHLY.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 21, 2017

    This seems to be working ok. Simple set-up, initial negotiating have been good. Some fast, some slow. Communications can be difficult. When you call, you do not talk to the people who are the negotiators. Just money collectors, who don't have any updates or answers. It was difficult trying to get through to the correct people. I have one debt being paid with $22, 18 months(?). No one asks or tells you if you can pay this in a shorter time. Base program is good though. I would like more info and choices for time, etc.

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    Process

    Reviewed July 21, 2017

    I found the program to be excellent the first two years but from October last year I had only three bills remaining and has only settled one so far. Otherwise I like the program. It has help me with my bills and I am almost debt free. As I said I am happy with the experience.

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    Verified purchase

    Reviewed July 21, 2017

    I joined Freedom Debt Relief at the end of 2016 with a large amount of debt. To date, they have resolved three accounts and have given me a better peace of mind. I am quickly on my way to being debt free. Thank you!

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    Staff

    Reviewed July 21, 2017

    They are doing marvelous job helping their clients to have debt free. Only is a long process, as I speak one of my creditors has referred the debt into the hands of a collection agency which I am going to fax the letter to their office.

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    Verified purchase

    Reviewed July 21, 2017

    Financial hardship is a difficult time and Freedom has relieved me of the stress and worry. I feel confident that my financial affairs are taken care of so that I can focus on my family. No one wants to go through this but Freedom I sleep at night.

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    Verified purchase

    Reviewed July 21, 2017

    I am an 81 year old widow who was $50,000 in debt when my husband died and did not want to declare bankruptcy. All our savings were used up because he died of prostate cancer. However Freedom Debt Relief saved my life. I cannot thank you enough. My health is now failing and I had to move to be closer to family. I am anxiously awaiting the final day to be totally free of debt. Thank you and God Bless You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mrs. Dicksenson,

    Thank you for your review. We greatly appreciate it and are happy to know this program has helped you. Congratulations on being one step closer of completing this program!

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 21, 2017

    It takes longer than I thought. I am tired of the credit card companies calling. Almost 8 months later and 3 card companies still are badgering me. The people are nice enough. And it seems like they are trying to help. But now Case is trying to sue me and are probably going to garnish my wages, before Freedom Debt Relief can make a deal with them. I just would like them to get with the card companies quicker.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Allison,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Everyone is very helpful and nice. I get quick response and when I'm finish with the I know that they're going with me. I told a couple of my friends about Freedom Debt consolidation and they been very happy with the way Freedom help them too.

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    Verified purchase

    Reviewed July 21, 2017

    I have been very pleased with my experience. Just wish things would progress a little quicker. It would be nice if someone could review your account occasionally and let you know what you could do to speed the process along. Other the that I am very pleased with the service.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I was at a point in my financial life where I didn't know what I was going to do, I started researching bankruptcy. Then I heard a radio commercial from this great company, and within 24 hours I was on the phone with a helpful and understanding representative. We had a plan worked out as he walked me through the steps to get where I am now settling my debt for a fair price. If you're in a boat where you have no place else to go I beg you to call this company. You deserve the same peace I now feel.

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    Customer Service

    Reviewed July 21, 2017

    Freedom Financial is allowing me to pay off my debts in four years instead of fourteen and allows me to avoid bankruptcy which would ended up in me losing my house. Also saved tens of thousands of dollars over the years. Great customer service, honest and non-pressure.

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    Staff

    Reviewed July 21, 2017

    FDR has truly helped me resolve my debt, has helped relieve stress from my life and I am forever grateful for their help and support during this time in my life! They are a great company and would recommend them to many. Thank you!

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I have had a great experience. Peace of mind. Knowing that my bills are going to be taken care of. The phone rings a lot so I blocked the ones I don't want and gave a special ring to the ones that I need to answer and that helped a lot. Everyone I talk to has been pleasant and professional. Thank You, FDR!

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    Verified purchase

    Reviewed July 21, 2017

    Could not be more happier with all the hard work Freedom Debt Relief has done for me and my family! It would have taken a whole lot more time to pay down what we've gotten paid so far. It seems like in no time we had one of our credit cards settled and paid off.

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    StaffProcess

    Reviewed July 21, 2017

    FDR has been instrumental and helpful with my debt issue. It was a timely solution in the marital settlement agreement allowing me to recover quickly. I recommend this option to people all the time that share similar hardship. Fortunate for me the structure of the program works in my budget.

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    Staff

    Reviewed July 21, 2017

    I was checking about this program online, I filled out the information. Before I knew it a representative from your company is calling me. She was very nice and answered all my questions. You were recommended to me by my son's girlfriend. I would recommend you to anyone. Thank you for helping me.

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    Verified purchase

    Reviewed July 21, 2017

    I made a lot of financial mistakes in the past. I am hoping that Freedom Debt Relief can help me get back on my feet again. I did however, misunderstand when starting this up thinking that my payment ($519) would be once per month instead of what it actually is ($519 every two weeks). That is killing me since I don't have much to work with on my current regular bills. I have had to lower my payment a time or two just to be able to pay house insurance or taxes because I am left with no extra money for such things.

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    Staff

    Reviewed July 21, 2017

    Freedom Debt Relief (FDR) is a company with professional, respectful, and honest staff. If anyone is having difficulty with financial status, give FDR a call they will assist you in anyway possible. I highly recommend FDR. These people are great.

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    StaffTransparency

    Reviewed July 21, 2017

    The company from day one until currently was very helpful. They fully explained everything. When I had to contain them for question they were so helpful. I was completely satisfied! I couldn't have wanted any other company. I will definitely recommend this company to all my friends and family that if ever in the same situation I was in. I definitely would recommend them.

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    Staff

    Reviewed July 21, 2017

    I have been a client of FDR about a year now, I don't have anything to complain about, FDR has help me sleep much better at nights since taking over my accounts. They are doing all the work to get my bills reduced and paid off, I said to my wife they must have (2) shifts working at the fast pace they are working. They are for real, thank you.

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    Customer Service

    Reviewed July 21, 2017

    I am pleased with my progress. I wish I would get monthly emails on my progress however. Making payments has been easy and I was allowed to put extra money towards my balance as well. I also wish that it wouldn't take so long to pay off one debt. For instance, the money is there but $5 a month is scheduled for the next 2 years.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Helped resolve my debt. I would highly recommend this company to anyone in financial trouble. Thank you Freedom Debt Relief. Just give them a call today and you're on the road to financial recovery. Fast and Friendly customer service reps ready to help you.

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    Customer ServiceTransparency

    Reviewed July 21, 2017

    Have been helped a lot by them, but feel I have to be constantly on them when I get notices from companies I owe money to. I feel that FDR should at least contact you with updates on your accounts. When I call customer services I feel that I have to explain myself over and over because my files are not in front of them.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    This program has been a blessing in getting relief from that sometimes drowning feel of credit card debt. There are moments where the credit card companies were still contacting and threatening which was nerve-wracking but the professionalism and customer service have been great along the way. Thanks Freedom!

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    StaffTransparency

    Reviewed July 21, 2017

    Am very pleased with the service given and updates provided on my account. Has given me peace of mind and am less stressful knowing that I am in good hands

    Contact a little bit difficult. Sometimes but not impossible. Consultants very helpful and courteous.

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    Staff

    Reviewed July 21, 2017

    My experience with Freedom Financial has so far been very positive. From the day I first contacted the company everyone I have been in contact with has been very helpful as well as extremely professional. My goals are being met with the structure and help of Freedom Financial which was very easy to set up and use.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Great service. We appreciate honest in customer service. Will recommend this company to friends. The fast easy service was top notch. We can't say enough good about your assistance in our debt reduction plan. Thank you so much for your services.

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    StaffProcess

    Reviewed July 21, 2017

    Freedom Debt Relief, has always been wonderful and amazing to work with. They are extremely helpful, and make sure you fully understand the process along the way. Couldn't be happier to know that we are being taken care of by such a great company.

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    Verified purchase

    Reviewed July 21, 2017

    I was so stressed about money and debt. My husband lost his job and we were trying to make ends meet, but just couldn't get anything to work. We finally looked into FDR and I couldn't be happier with what they've done for us. They've already settled 3 debts for us in the 9 months we've been in the program. I can't recommend it enough.

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    Reviewed July 21, 2017

    I wanted to be responsible with paying debt that I accumulated so I turned to Freedom Debt Relief. It is a good program but the payments do get to be a bit much because of the fees I am also paying. It will be worth it though at the end.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Shirnale,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceOnline & AppStaffProcess

    Reviewed July 21, 2017

    Making progress with program and very satisfied at this time. I've had nothing but good customer service and very helpful with all my concerns. The website is very helpful and easy to use. I've had no problems with the execution of any settlement. Notifications are quick and timely.

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    Verified purchase

    Reviewed July 21, 2017

    We are so thankful to your company for helping us. We had positively gotten in so deep due to illnesses and loss of jobs and having to apply for disability. We appreciate your help in getting our debts dissolved. I know we have a ways to go, but we wanted to let you know we appreciate your help. Thanks again.

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    Staff

    Reviewed July 21, 2017

    I have found Freedom Debt Relief to be very professional and trustworthy in all of my business dealings with them. They have been a key factor in helping to relieve much of my anxiety and stress associated with finding solutions to eliminating my debt. Life happens and sometimes it puts us in a place we never expected to be. I highly recommend their services to anyone needing assistance resolving matters such as this.

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    Verified purchase

    Reviewed July 21, 2017

    My experience with Freedom Debt Relief has been positive. I have seen results toward reducing my debt. Thanks to Freedom Debt Relief, I have had a chance to focus on other demands in my life while they negotiate with my debtors.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I am very relieved to know that Freedom Debt Relief is helping me settle my debt and get closer to being debt free! The customer service is excellent and very caring and professional. I am very glad I chose Freedom Debt Relief!

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    Process

    Reviewed July 21, 2017

    I have been more than pleased with your service and look forward to continuing with your program until I have completed same and I'm totally debt free. I wholeheartedly recommend Freedom Debt Relief to everyone. Who is need of your services. I've read where you come highly recommended by other reliable resources.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    Services is good, quick response to inquiries, dashboard helpful. The only issue I have is the negotiations is slow especially with OneMain and AZ Fed credit union. The time of the program should be shortened to 2018. Am paying too much to the services you rendered to me. Hope this comment will assist to review my program.

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    Staff

    Reviewed July 21, 2017

    Updated on 03/18/2020: Overall, everything has been working out well, and I have been happy with it for the most part. However, it is taking a lot longer than what I thought it would take. They told me roughly four years, but I know it was not an exact science with that, so I wasn't too upset about it. But I had two of the debtors try to sue us ahead of all of it while we were doing all this. So, I had to pay extra for six or eight months until they could go ahead and negotiate them out of it and be ahead and not behind. I understand they are in it to make some money too, but I wonder how much I've saved over the long run -- I might have been better off arguing with these people myself and pay them a little bit more. Still, it is a good service, and it keeps the people off your back for the most part. It takes a little bit of time to get that going, but at least they chase them around instead of them chasing me around.

    Original review: This service is been excellent. The savings and lack of stress are equally appreciated. The ability to get this financial dilemma I am in handled without having to deal with each creditor personally is also appreciated. I would recommend it to anybody in a similar situation.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    We began this debt reduction journey 10 months ago and have already saved $12,000 due to Freedom Debt Relief's ability to negotiate settlements with our creditors. Customer service representatives are always helpful and patient with our questions, and there are no hidden fees or surprises.

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    Reviewed July 21, 2017

    I'm very happy with the way things are going but could speed up on negotiations a little quicker! The court ordeal with Bank of America was handled excellent! Also on the accounts that are presently getting paid need to have dates under/Next to payment for tracking purposes on account. They were previously that way until changed! Thank you for all assistance!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Stefanick,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    So far I am very happy with my program. All of the people I have talked to are wonderful. Very helpful patient and kind no matter what I call about. Always calm me no matter what my problem is. Have never had a hint of someone that did not like their job or just wanted to get me off the phone. Keep up the good work.

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    Staff

    Reviewed July 21, 2017

    You are doing great job for me and I thank you very much. I have told other folks of your services and I will continue to do so in the future. I do not have much more to say. Other than I can not wait until I'm have completed the program and get out of debt.

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    Staff

    Reviewed July 21, 2017

    I continue to have a good experience with this company. I'm pleased with the results in dealing with my debt. The agents I have spoken with are very efficient and professional. I will continue to have confidence in the job all of you are doing so far.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    So far have had one creditor paid off and three others being paid off. There are 13 other creditors to make settlements with and three and a half years to go. It's hard and we're learning a new way of dealing with our finances in a new way. The first six months or so are hardest especially with the creditor calls and ignoring all of them, but now don't get any more at all. Had one litigation against us so far from a creditor but immediately gave it to National Litigation Law Group who are handling it as power of attorney--would recommend getting this as an extra precaution to anyone signing on.

    Not looking forward to tax time as the federal government as of now considers any debt settlement--we've had our debt reduced by over $10,000 so far this year--as income so we will have to add that over $10,000 to our income when tax time comes next year--but Freedom Debt does warn ahead of time on that and we plan to call our tax preparer soon to see if there's anything we can do to help now. This is far, far better than bankruptcy and the staff at Freedom Debt and NLLG have been super--the staff at Freedom Debt even sent me a wonderful email birthday card back in February. Again, it's not an easy fix, but it's the best one for us and we'd recommend Freedom Debt to anyone struggling with credit card debt.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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