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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    Page 194 Reviews 28725 - 28875
    Verified purchase
    Staff

    Reviewed July 21, 2017

    Easy, friendly, understanding of life's difficulties. Commit to a payment plan, and the work is done for you. Your debt is negotiated by expert people. Watch your debt disappear on client dashboard quickly. Highly recommended for anyone struggling with debt, or loss of income.

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    Staff

    Reviewed July 21, 2017

    Been lied to by you and could have done a better job negotiating on my own. Your reps don't have a clue on my particular case and I get told one thing by one rep and something completely different by another.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Adams,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 21, 2017

    The only issue is the creditors calling relentlessly. Other than that I am very satisfied with the people and the service I have received to this point. Still have a long ways to go. But so far so good. Thank you for the help I have received. I would recommend to friends.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Debt Relief is of great help getting us out of debt. Whoever came up with this idea is very brilliant. I am very satisfied with this experience, would recommend this to friends that are struggling with debt. Appreciate all your help. Thanks!

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Very effective, very efficient. Knowledgeable and compassionate. Helped with basic money handling and budgeting that I will continue to utilize after I graduate! Finances can be very difficult and all the guidance is very much appreciated. God Bless your Company! Thank you!

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    We've been very pleased with the progress we have made. It will soon be 1yr that we have been working together. Yesterday, July 20th, I was concerned when I called C.S. and the Sam's acct # was not the same. I would like to know that it's the correct account.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief is amazing! They completely took my stress away with regards to my debt. Many of my resolved debts settled for 50% of the amount owed! I never feel as though I am inconveniencing anyone when I call and each representative has always been eager to help and don't make me feel like any question I ask is foolish. Thanks to Freedom Debt Relief my husband and I are well on our way to financial freedom! LOVE this company!

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    ProcessTransparency

    Reviewed July 21, 2017

    I wish I would have made the decision sooner to choose Freedom Debt Relief. The process has been very smooth and headache free. Freedom Debt Relief has walked me thru every step of the process helping me understand exactly what we was doing and why. I would recommend them to anybody who is serious about becoming debt free. Thank you for all your work in helping me become debt free!!!

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    Verified purchase
    PriceProcess

    Reviewed July 21, 2017

    This has saved my life. Freedom Debt Relief is easy to work with and very pleasant. I would recommend this program to anyone. They made it affordable for me to make the payments to become debt free and have peace of mind once again.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Debt Relief is a great company. They have helped me in many ways to lower my credit card debt. I would recommend this company to any one of my friends. Freedom Debt Relief help me lower my credit debt in no time. All I can say is thank you Freedom Debt Relief.

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    Customer Service

    Reviewed July 21, 2017

    I looked into several options and I am very pleased that I went with Freedom. I have been very pleased with the service and the customer service is outstanding. Very quick to respond with an answer and always willing to help and very pleasant. I would highly recommend Freedom to anyone.

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    Staff

    Reviewed July 21, 2017

    My experience has been wonderful! The staff is extremely helpful and kind. I would and have recommended your service to friends who have found themselves in the same situation. It is a great relief and I couldn't be happier with my experience.

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    Verified purchase

    Reviewed July 21, 2017

    I have been very satisfied with their repayment program. I have been able to reduce and repay a lot of my debt and will continue to work with them to resolve it all. I would recommend them to others. Just not crazy about these things that I get in my email.

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    Process

    Reviewed July 21, 2017

    So far the program has settled 2 accounts and is in the process to pay another only after I agreed to pay more money to the program. That creditor was in the process to take me to civil court. The program has to negotiate with 2 more creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Salvatrice,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Very professional and courteous. I wish the process was faster, but overall I am very pleased and would highly recommend. Customer service and resolution approvals are quick and easy to finish. Every contact person has been very friendly and easy to work with. Thank you!

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    Staff

    Reviewed July 21, 2017

    FDR has been a great help in reducing my debts. The staff have always been kind and understanding, even when I still needed some time to get back on my feet financially. Even still, if you can stay constant on your payments, you may get even more help. I highly recommend FDR.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I have been less stressed since I contacted Freedom Debt Relief. From the beginning, they have helped me with all and any questions I had or have. No question goes unanswered. Need help? Contact them! They have helped me so much. Thank you.

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    ProcessTransparency

    Reviewed July 21, 2017

    I don't believe that everything was explicitly explained in the beginning of the process. I would have liked to know that my bills would be behind for a certain amount of time. I thought you would negotiate a price and a payment plan at the beginning so that I wouldn't be behind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Allen,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I had a lot of debt due to some unforeseen circumstances. I was very very scared to make this decision. It was to the point however I had a huge payment every month and no extra money so I used my credit cards for everything. When I finally decided enough is enough I took the leap and it was the best decision I ever made. They do not make you feel like a dead beat. They are so understanding and helpful. I called almost every week to find out the status.

    The only bad thing is your credit score takes a dive. However you are told that upfront. I never once got a phone call because I did what they told you to do in your welcome package - change your phone number and address to their location. That is one thing I was scared about. Could not get phone calls at work. I did not.

    I am working on my last two accounts. They settled all of them but just making payments on the last two. I will be debt free in the next few months. I would have never got out of debt because I lived on the credit cards. The payments I am not having to make is now what I live on. The stress has been lifted. Just waiting for my credit score to recover. That is the only downfall. But it is expected. I give them a 10 on their service. I have never had one issue with them. They did exactly what they said they were going to do. So no surprises ever. Thanks FDR for peace of mind.

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    StaffProcessTransparency

    Reviewed July 21, 2017

    Stephan ** has been professional, efficient and caring individual. He has provided me with key information to accept the settlements. Grateful for his efforts to make this process as easy as possible. This process can create a lot of stress, but the staff always takes the time to explain and reassure the client that it can work. Thanks for your great assistance.

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    Verified purchase

    Reviewed July 21, 2017

    The first few months are the worst with creditors still calling every day and harassing you for payments. However, FDR kept reassuring us that all would be okay - and it was. We have been with FDR for two years now and there has been great progress in getting our accounts settled and paid off. It gave us peace of mind and freedom from harassment. What a great service FDR provides.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    It's been 60 days with no response from them after they received all my documents and stated they would reply 2-3 days later. I have emailed and received no reply or call. Completely unprofessional. I'm guessing they don't need my business.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Barr,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    Wow... What a great feeling to be out from under all those credit card bills. I never thought we could get out of debt. There is light at the end of the tunnel! Thank you all for helping us. :) I will definitely be telling friends and family about you.

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    Online & AppStaff

    Reviewed July 21, 2017

    The service I have received from Freedom Debt Relief has been awesome! There is no way I would have gotten out of debt this fast without them. They have done a fantastic job! Any question I have they handle with ease. Anyone I have had any dealings with has been stellar. The website is extremely helpful. I give them my highest possible recommendation!

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    Verified purchase

    Reviewed July 21, 2017

    I'm very happy with Freedom Debt. It's taking a while but I had a lot of bills and Freedom has helped me a lot. I have already paid one off and soon one more and some that are being paid little by little.

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    Verified purchase

    Reviewed July 21, 2017

    When I needed help with my debts your company was there to help get out of debt. When we bought our new home we went a little over all our debts and just about put us in a real bind. I personally want to thank your debt relief program for helping me get out of debt.

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    Staff

    Reviewed July 21, 2017

    FDR has made it very easy to get my finances in order. They are extremely helpful and the staff is a joy to work with. Even after I had started the plan, they offered me an even better plan. I highly recommend them.

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    Verified purchase

    Reviewed July 21, 2017

    It has been an excellent experience working with FDR and eliminating my debt, and watching my credit score go above 700 because of it. They delivered exactly what they promised! If you are considering using FDR, do not delay your decision. I recommend them HIGHLY.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 21, 2017

    This seems to be working ok. Simple set-up, initial negotiating have been good. Some fast, some slow. Communications can be difficult. When you call, you do not talk to the people who are the negotiators. Just money collectors, who don't have any updates or answers. It was difficult trying to get through to the correct people. I have one debt being paid with $22, 18 months(?). No one asks or tells you if you can pay this in a shorter time. Base program is good though. I would like more info and choices for time, etc.

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    Process

    Reviewed July 21, 2017

    I found the program to be excellent the first two years but from October last year I had only three bills remaining and has only settled one so far. Otherwise I like the program. It has help me with my bills and I am almost debt free. As I said I am happy with the experience.

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    Verified purchase

    Reviewed July 21, 2017

    I joined Freedom Debt Relief at the end of 2016 with a large amount of debt. To date, they have resolved three accounts and have given me a better peace of mind. I am quickly on my way to being debt free. Thank you!

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    Staff

    Reviewed July 21, 2017

    They are doing marvelous job helping their clients to have debt free. Only is a long process, as I speak one of my creditors has referred the debt into the hands of a collection agency which I am going to fax the letter to their office.

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    Verified purchase

    Reviewed July 21, 2017

    Financial hardship is a difficult time and Freedom has relieved me of the stress and worry. I feel confident that my financial affairs are taken care of so that I can focus on my family. No one wants to go through this but Freedom I sleep at night.

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    Verified purchase

    Reviewed July 21, 2017

    I am an 81 year old widow who was $50,000 in debt when my husband died and did not want to declare bankruptcy. All our savings were used up because he died of prostate cancer. However Freedom Debt Relief saved my life. I cannot thank you enough. My health is now failing and I had to move to be closer to family. I am anxiously awaiting the final day to be totally free of debt. Thank you and God Bless You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mrs. Dicksenson,

    Thank you for your review. We greatly appreciate it and are happy to know this program has helped you. Congratulations on being one step closer of completing this program!

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 21, 2017

    It takes longer than I thought. I am tired of the credit card companies calling. Almost 8 months later and 3 card companies still are badgering me. The people are nice enough. And it seems like they are trying to help. But now Case is trying to sue me and are probably going to garnish my wages, before Freedom Debt Relief can make a deal with them. I just would like them to get with the card companies quicker.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Allison,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Everyone is very helpful and nice. I get quick response and when I'm finish with the I know that they're going with me. I told a couple of my friends about Freedom Debt consolidation and they been very happy with the way Freedom help them too.

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    Verified purchase

    Reviewed July 21, 2017

    I have been very pleased with my experience. Just wish things would progress a little quicker. It would be nice if someone could review your account occasionally and let you know what you could do to speed the process along. Other the that I am very pleased with the service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I was at a point in my financial life where I didn't know what I was going to do, I started researching bankruptcy. Then I heard a radio commercial from this great company, and within 24 hours I was on the phone with a helpful and understanding representative. We had a plan worked out as he walked me through the steps to get where I am now settling my debt for a fair price. If you're in a boat where you have no place else to go I beg you to call this company. You deserve the same peace I now feel.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Freedom Financial is allowing me to pay off my debts in four years instead of fourteen and allows me to avoid bankruptcy which would ended up in me losing my house. Also saved tens of thousands of dollars over the years. Great customer service, honest and non-pressure.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    FDR has truly helped me resolve my debt, has helped relieve stress from my life and I am forever grateful for their help and support during this time in my life! They are a great company and would recommend them to many. Thank you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I have had a great experience. Peace of mind. Knowing that my bills are going to be taken care of. The phone rings a lot so I blocked the ones I don't want and gave a special ring to the ones that I need to answer and that helped a lot. Everyone I talk to has been pleasant and professional. Thank You, FDR!

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    Reviewed July 21, 2017

    Could not be more happier with all the hard work Freedom Debt Relief has done for me and my family! It would have taken a whole lot more time to pay down what we've gotten paid so far. It seems like in no time we had one of our credit cards settled and paid off.

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    StaffProcess

    Reviewed July 21, 2017

    FDR has been instrumental and helpful with my debt issue. It was a timely solution in the marital settlement agreement allowing me to recover quickly. I recommend this option to people all the time that share similar hardship. Fortunate for me the structure of the program works in my budget.

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    Staff

    Reviewed July 21, 2017

    I was checking about this program online, I filled out the information. Before I knew it a representative from your company is calling me. She was very nice and answered all my questions. You were recommended to me by my son's girlfriend. I would recommend you to anyone. Thank you for helping me.

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    Reviewed July 21, 2017

    I made a lot of financial mistakes in the past. I am hoping that Freedom Debt Relief can help me get back on my feet again. I did however, misunderstand when starting this up thinking that my payment ($519) would be once per month instead of what it actually is ($519 every two weeks). That is killing me since I don't have much to work with on my current regular bills. I have had to lower my payment a time or two just to be able to pay house insurance or taxes because I am left with no extra money for such things.

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    Staff

    Reviewed July 21, 2017

    Freedom Debt Relief (FDR) is a company with professional, respectful, and honest staff. If anyone is having difficulty with financial status, give FDR a call they will assist you in anyway possible. I highly recommend FDR. These people are great.

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    StaffTransparency

    Reviewed July 21, 2017

    The company from day one until currently was very helpful. They fully explained everything. When I had to contain them for question they were so helpful. I was completely satisfied! I couldn't have wanted any other company. I will definitely recommend this company to all my friends and family that if ever in the same situation I was in. I definitely would recommend them.

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    Staff

    Reviewed July 21, 2017

    I have been a client of FDR about a year now, I don't have anything to complain about, FDR has help me sleep much better at nights since taking over my accounts. They are doing all the work to get my bills reduced and paid off, I said to my wife they must have (2) shifts working at the fast pace they are working. They are for real, thank you.

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    Customer Service

    Reviewed July 21, 2017

    I am pleased with my progress. I wish I would get monthly emails on my progress however. Making payments has been easy and I was allowed to put extra money towards my balance as well. I also wish that it wouldn't take so long to pay off one debt. For instance, the money is there but $5 a month is scheduled for the next 2 years.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Helped resolve my debt. I would highly recommend this company to anyone in financial trouble. Thank you Freedom Debt Relief. Just give them a call today and you're on the road to financial recovery. Fast and Friendly customer service reps ready to help you.

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    Customer ServiceTransparency

    Reviewed July 21, 2017

    Have been helped a lot by them, but feel I have to be constantly on them when I get notices from companies I owe money to. I feel that FDR should at least contact you with updates on your accounts. When I call customer services I feel that I have to explain myself over and over because my files are not in front of them.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    This program has been a blessing in getting relief from that sometimes drowning feel of credit card debt. There are moments where the credit card companies were still contacting and threatening which was nerve-wracking but the professionalism and customer service have been great along the way. Thanks Freedom!

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    StaffTransparency

    Reviewed July 21, 2017

    Am very pleased with the service given and updates provided on my account. Has given me peace of mind and am less stressful knowing that I am in good hands

    Contact a little bit difficult. Sometimes but not impossible. Consultants very helpful and courteous.

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    Staff

    Reviewed July 21, 2017

    My experience with Freedom Financial has so far been very positive. From the day I first contacted the company everyone I have been in contact with has been very helpful as well as extremely professional. My goals are being met with the structure and help of Freedom Financial which was very easy to set up and use.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Great service. We appreciate honest in customer service. Will recommend this company to friends. The fast easy service was top notch. We can't say enough good about your assistance in our debt reduction plan. Thank you so much for your services.

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    StaffProcess

    Reviewed July 21, 2017

    Freedom Debt Relief, has always been wonderful and amazing to work with. They are extremely helpful, and make sure you fully understand the process along the way. Couldn't be happier to know that we are being taken care of by such a great company.

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    Reviewed July 21, 2017

    I was so stressed about money and debt. My husband lost his job and we were trying to make ends meet, but just couldn't get anything to work. We finally looked into FDR and I couldn't be happier with what they've done for us. They've already settled 3 debts for us in the 9 months we've been in the program. I can't recommend it enough.

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    Reviewed July 21, 2017

    I wanted to be responsible with paying debt that I accumulated so I turned to Freedom Debt Relief. It is a good program but the payments do get to be a bit much because of the fees I am also paying. It will be worth it though at the end.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Shirnale,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceOnline & AppStaffProcess

    Reviewed July 21, 2017

    Making progress with program and very satisfied at this time. I've had nothing but good customer service and very helpful with all my concerns. The website is very helpful and easy to use. I've had no problems with the execution of any settlement. Notifications are quick and timely.

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    Verified purchase

    Reviewed July 21, 2017

    We are so thankful to your company for helping us. We had positively gotten in so deep due to illnesses and loss of jobs and having to apply for disability. We appreciate your help in getting our debts dissolved. I know we have a ways to go, but we wanted to let you know we appreciate your help. Thanks again.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I have found Freedom Debt Relief to be very professional and trustworthy in all of my business dealings with them. They have been a key factor in helping to relieve much of my anxiety and stress associated with finding solutions to eliminating my debt. Life happens and sometimes it puts us in a place we never expected to be. I highly recommend their services to anyone needing assistance resolving matters such as this.

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    Verified purchase

    Reviewed July 21, 2017

    My experience with Freedom Debt Relief has been positive. I have seen results toward reducing my debt. Thanks to Freedom Debt Relief, I have had a chance to focus on other demands in my life while they negotiate with my debtors.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I am very relieved to know that Freedom Debt Relief is helping me settle my debt and get closer to being debt free! The customer service is excellent and very caring and professional. I am very glad I chose Freedom Debt Relief!

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    Process

    Reviewed July 21, 2017

    I have been more than pleased with your service and look forward to continuing with your program until I have completed same and I'm totally debt free. I wholeheartedly recommend Freedom Debt Relief to everyone. Who is need of your services. I've read where you come highly recommended by other reliable resources.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    Services is good, quick response to inquiries, dashboard helpful. The only issue I have is the negotiations is slow especially with OneMain and AZ Fed credit union. The time of the program should be shortened to 2018. Am paying too much to the services you rendered to me. Hope this comment will assist to review my program.

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    Staff

    Reviewed July 21, 2017

    Updated on 03/18/2020: Overall, everything has been working out well, and I have been happy with it for the most part. However, it is taking a lot longer than what I thought it would take. They told me roughly four years, but I know it was not an exact science with that, so I wasn't too upset about it. But I had two of the debtors try to sue us ahead of all of it while we were doing all this. So, I had to pay extra for six or eight months until they could go ahead and negotiate them out of it and be ahead and not behind. I understand they are in it to make some money too, but I wonder how much I've saved over the long run -- I might have been better off arguing with these people myself and pay them a little bit more. Still, it is a good service, and it keeps the people off your back for the most part. It takes a little bit of time to get that going, but at least they chase them around instead of them chasing me around.

    Original review: This service is been excellent. The savings and lack of stress are equally appreciated. The ability to get this financial dilemma I am in handled without having to deal with each creditor personally is also appreciated. I would recommend it to anybody in a similar situation.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    We began this debt reduction journey 10 months ago and have already saved $12,000 due to Freedom Debt Relief's ability to negotiate settlements with our creditors. Customer service representatives are always helpful and patient with our questions, and there are no hidden fees or surprises.

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    Verified purchase

    Reviewed July 21, 2017

    I'm very happy with the way things are going but could speed up on negotiations a little quicker! The court ordeal with Bank of America was handled excellent! Also on the accounts that are presently getting paid need to have dates under/Next to payment for tracking purposes on account. They were previously that way until changed! Thank you for all assistance!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Stefanick,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    So far I am very happy with my program. All of the people I have talked to are wonderful. Very helpful patient and kind no matter what I call about. Always calm me no matter what my problem is. Have never had a hint of someone that did not like their job or just wanted to get me off the phone. Keep up the good work.

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    Staff

    Reviewed July 21, 2017

    You are doing great job for me and I thank you very much. I have told other folks of your services and I will continue to do so in the future. I do not have much more to say. Other than I can not wait until I'm have completed the program and get out of debt.

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    Staff

    Reviewed July 21, 2017

    I continue to have a good experience with this company. I'm pleased with the results in dealing with my debt. The agents I have spoken with are very efficient and professional. I will continue to have confidence in the job all of you are doing so far.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    So far have had one creditor paid off and three others being paid off. There are 13 other creditors to make settlements with and three and a half years to go. It's hard and we're learning a new way of dealing with our finances in a new way. The first six months or so are hardest especially with the creditor calls and ignoring all of them, but now don't get any more at all. Had one litigation against us so far from a creditor but immediately gave it to National Litigation Law Group who are handling it as power of attorney--would recommend getting this as an extra precaution to anyone signing on.

    Not looking forward to tax time as the federal government as of now considers any debt settlement--we've had our debt reduced by over $10,000 so far this year--as income so we will have to add that over $10,000 to our income when tax time comes next year--but Freedom Debt does warn ahead of time on that and we plan to call our tax preparer soon to see if there's anything we can do to help now. This is far, far better than bankruptcy and the staff at Freedom Debt and NLLG have been super--the staff at Freedom Debt even sent me a wonderful email birthday card back in February. Again, it's not an easy fix, but it's the best one for us and we'd recommend Freedom Debt to anyone struggling with credit card debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 21, 2017

    Eric - hard worker. Professional and friendly. I felt like he took special interest in my case and kept in constant communication. He was never annoyed at my questions. He guided me through the difficult process with some creditors and always had my best interest in mind.

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    StaffProcess

    Reviewed July 21, 2017

    I have nothing but good praises for Freedom Debt. Before I started this program, I had no idea what I was going to do with all of the debt I had to pay. I searched the internet and found this program and I am so glad I did. They are wonderful! KUDOS to you!

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    Customer ServiceStaffProcessTransparency

    Reviewed July 21, 2017

    Angeleah ** was great! She returned phone calls immediately, explained matters fully and professionally. She made the whole experience worth doing though in my mind it's an embarrassing situation that I cannot meet my obligation to my creditors. It's also good to know that she will be there thru the end of the program if I have any issue.

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    StaffProcess

    Reviewed July 21, 2017

    Great people to work with. Honest and trustworthy, make the process timely and comfortable. Accurate and smooth transitions. Website and banking easy and accurate as well. Personable and understanding. Did not make me feel uncomfortable about my situation. I would recommend this to all friends in this situation.

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    Reviewed July 21, 2017

    All I have to say is Thank God for Freedom Debt Relief, without them I would have to reconsidered in filing for Bankruptcy against all my debtor. They did an excellent job in negotiating with all my creditors. I would recommend them to anyone who is in the same situation as I was.

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    Staff

    Reviewed July 21, 2017

    I let Freedom Debt take over with getting my debt consolidated and balances reduced when I was unemployed for several months after moving and needed some relief. They have been great to work with and help me get my debt manageable.

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    StaffProcess

    Reviewed July 21, 2017

    It started out a bit bumpy when we had a miscommunication of 1 payment split into 2 turned into biweekly payments the way I get paid! The only problem is the way I get paid is why I had to get into the program and why I wanted to just make 2 payments not one or 3 which now happens. I make 3 twice a year seeing as it got set up by my pay schedule so we had to finally get a schedule worked out that didn't mess up payments to debtor's like happened on the one card even though the agent was almost sure it wouldn't and we missed the settlement by 1 payment and have to start over again with that client after having it down to the last payment that got messed up.

    Other than miscommunication and the oversight on the timing of the last payment of the one client and them allowing me not to make the third payment thinking it would be ok and it messed up the settlement all else is going great now that we are on the same page. I understand the program a lot better and how it works and they were able to understand what I needed to do and now we can work it out ahead of time and get t to work when needed. It seems we are making good progress from what I can tell.

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    Customer ServiceTransparency

    Reviewed July 21, 2017

    I have been enrolled with FDR for less than a year. At this point one of my debts has been resolved and paid off. Another debt will be paid off within the next few months. I have a total of 5 debts that FDR is resolving. So, within my first year I will have paid off 2 of those 5. The 3rd is already being paid. The other 2 are in negotiation. I have been very happy with the communication and program thus far. I will be saving a great deal of money using FDR and will have my debt paid off much sooner than paying the minimum due on each of these accounts. I highly recommend speaking with FDR. I am confident they will be able to assist you.

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    Customer Service

    Reviewed July 21, 2017

    I was terminated erroneously. I have requested reinstatement. Your response for that reinstatement is to request to resign. Why should I have to resign? Your mistake, reinstatement should be automatically. Due to your mistake I am unable to finalize my last settlements!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Suarez ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 21, 2017

    Freedom debt relief are the best. Always there when you have questions or a problem. They have been working on all my accounts no stop. It is a long road I mean for have a lot of accounts but I know they are there to support me all away. They are doing a very great job and I am very please. Will recommend them to anyone who need help. Great job guys. I really appreciate what you are doing for me. Without you I will be completely lost.

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    Staff

    Reviewed July 21, 2017

    I could not be happier with Freedom. They have done an excellent job helping me with all my debts, at first I was nervous because it was not easy to put my trust in a company that I knew very little. But I do not regret they have been solving all my debt very successfully and I would recommend them over and over again. Thank you for the excellent work you are doing.

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    Staff

    Reviewed July 21, 2017

    Freedom great way to get out of debt. Very helpful with debt relief. I would recommend them to family and friends. Freedom help you get creditor off your back. They give you peace of mind that you are taking care of you debt.

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    Reviewed July 21, 2017

    I read a lot of reviews about this before deciding to sign up. The most important thing to remember is, the program takes time- they need to negotiate with each creditor. So, if you are consistent in making your payments, the plan will work. Trust the process. I am currently one year into my program and more than half of my debts have been successfully negotiated, and, I have not added any additional money to my Freedom Account. If I did, it would speed up the process of the program. Be patient, it’s worth it.

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    StaffProcess

    Reviewed July 21, 2017

    So far is been a great help to getting me feeling ok with my financial issues. They been a great help letting me know how the process of each account are coming along. Looking forward to completing the program.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    I have been very pleased so far. No problem thus far. I would recommend my brothers and friends. The customer service reps are very helpful and cooperative. I wish I had the financial resources to push this program on fast track. I can't wait to complete it.

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    Reviewed July 21, 2017

    Understanding the issues, in less than a year Freedom already has helped us tremendously. There may be a light at the end of the tunnel after all. Creditors are tough to talk to alone, having Freedom Debt Relief with you really helps your situation get resolved quickly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Collins,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed July 21, 2017

    The process has been easy to follow and communications excellent. All concerns expresses have been addressed and I am pleased thus far. The single greatest aspect of the program is the peace of mind brought forward as one can see the progress being made towards becoming solvent once again.

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    Staff

    Reviewed July 21, 2017

    We were very impressed how they went to work for us right away. We are on the path to being debt free and could not have done it without the help of Freedom Debt Relief program. They keep us informed on all matters and that means everything.

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    Staff

    Reviewed July 21, 2017

    Freedom Debt Relief is wonderful. We were at a point where there was more going out than coming in and we were so stressed. FDR came along and took over our bills and began paying them. I felt tremendous relief and the stress began to lift. It is so nice to not have to worry with payments each month. They take care of it for us. Seeing our bills being paid in full and dropping away is so exciting. They are understanding and very easy to work with. I highly recommend them to anyone feeling the crunch of debt. You won't be sorry you go with them. You will feel relieved and free from the awful pressure of debt.

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    Staff

    Reviewed July 21, 2017

    The team is very profession and the tools are very easy to use. Grateful to have 2 out of 3 of my accounts settled... The 3rd one is in progress. Looking forward to having these completed. If I ever fall back into this, I feel comfortable with having to do this again. (I'm not going to, but I would if I had to).

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    Process

    Reviewed July 21, 2017

    Freedom Debt Relief has been absolutely amazing. I now know that I will be able to get out of debt without declaring bankruptcy. I have been in the program 6 months and already have had 2 of my debts reduced by 50% and will have them paid off in less than 2 years. I would definitely recommend them to anyone who can no longer manage their debt.

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    Staff

    Reviewed July 21, 2017

    So far this has been a very pleasant experience. Nothing is more important to me than paying my creditors and FDR is certainly helping me to do this. Everyone is so nice and helpful. Thank you all for helping me get my finances back in order.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I was sued by a creditor and Freedom Relief gave me a lawyer and settled the case without me going to court. What a relief. They do all the work for you. The staff is very helpful. All I have to do is call them and they are ready to give you a helping hand. Freedom Debt Relief really takes away the stress of being buried in debt.

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    Reviewed July 21, 2017

    When I originally researched Freedom Debt Relief, I didn't believe they would be true to their word and help me become debt free. However, now, I can say I see the light at the end of the tunnel and I am actually becoming debt free quicker than originally planned. Thank you, Freedom Debt Relief. You kept your promise!

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    Staff

    Reviewed July 21, 2017

    Freedom Financial has given me peace of mind because they have taken a big burden off my life. They have taken care of helping me get debt free and they take care of contacting all that I have debt with. I just thank God for these people every day.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    I was so skeptical when I started the program but customer affairs made me feel so at ease and welcome. They answered all my questions and concerns. All communications are handled in such a professional and courteous way, they exceeded all my expectations. All the tools provided gave me the control to monitor my progress without delay. The resources offered are so valuable and appreciated. I now feel very confident in my decision and have no doubts whatsoever.

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    Process

    Reviewed July 21, 2017

    I did not know when I started this that my credit would be as bad as it is right now. The problem I see with this entire setup is when 1 debt is resolved at a time, the other debts just keep mounting until that specific debt is negotiated and paid. Once that one is paid then another 1 is negotiated. In the meantime, I still get harassed by collections, my credit score goes down, and the problem is now most employers do not hire a person if they have a bad credit score or show delinquencies.

    Your process I hate to say it has not helped me and has only made my credibility look worse by having this company debt consolidate, especially since my credit is ruined. And at the rate we are going my credit will be worse than if I would have just declared bankruptcy. Now it's very hard to get jobs that actually don't pull your credit, I live in a state that the employer is allowed to pull it. I think that the creditors should also negotiate the information they include on a credit report as well, especially now that more and more employers are pulling the credit report. It's simply not fair.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Sheri ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 21, 2017

    They are a good company. As long as you stay committed you can get your debts paid as they said in the beginning. The only problem I have with them is you never can read your monthly statement on your dashboard. I've reported it several times. Nothing has been done to fix the problem. Statement is smeared looking no matter what you do with your phone.

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    Customer Service

    Reviewed July 21, 2017

    I have been in this program for a little over a year and a half. I entered with almost $50,000 in credit card debt. I had trouble sleeping at night and although I was able to make minimum payments, at 55 I was never going to be able to retire or pay them off. I have a good job and because I keep up my end FDR has done more faster than I expected. They are constantly working to get everything possible resolved. I have seen negative comments from others in regards to fees but believe me, they earn every bit of them. Resolving the amount of debt I had would be a full time job. As long as I make my deposits, they do all of the work. I honestly never worry about my debt load anymore. I know I will be debt free well before retirement and it has also taught me to save and spend wisely. Without credit cards, I think really hard before spending precious cash.

    Yes, at first it is very scary to stop paying the credit card bills. Yes, the collection calls will come. It is very simple though - don't answer. Really just don't answer and block each number as they come in. The calls Will stop and as long as you keep up your deposits, your worries are over. Enter the program with your eyes wide open. It takes a lot of guts to admit you are in over your head and that you need major help. It won't happen overnight, but in my case it is happening much quicker and easier than I expected.

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    Transparency

    Reviewed July 21, 2017

    I am very pleased with the help I have received from Freedom Debt Relief. Everything was explained to me in detail from the beginning and I am able to track my progress. It has truly been a relief to have them help me with my credit card debt. There are also tools to help you better manage your finances during and after you have finished the program.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief has helped me so much. I was so desperate from the $35,000.00 credit card debt I was in and I called FDR. They took over the debt and immediately began working to reduce my debt and restore my credit rating. The representatives are kind, understanding and professional. They will help. Call them.

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    Customer Service

    Reviewed July 21, 2017

    Has been a very smooth experience. So far so good! I highly recommend to anyone looking to get out of debt. It is a relatively easy process and the customer service has been fantastic. Looking forward to completing the program and eliminating some of my debt.

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    Staff

    Reviewed July 21, 2017

    We are making consistent progress consolidating my debts as planned. I have been referred to Consolidated PLUS which is speeding the process and should allow my credit to improve earlier than I expected. These are good people to work with.

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    Staff

    Reviewed July 21, 2017

    It will be such a blessing to get past this. Freedom has taken a lot of pain away from getting this done. Very thankful to them. It is easy to enroll and I can check my progress any time I want to. And the time to get this resolved was much less than expected.

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    Reviewed July 21, 2017

    I feel like they tell you it's great and they will help you but I haven't received any correspondence since I signed up. I'm just left by myself. Not sure if I picked the right company to help me. No one has checked with me to see if I need anything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Buhl ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 21, 2017

    Freedom has done a wonderful job helping us with our debt. They have worked diligently in our favor to help. Their patience with us has been a blessing. We are being reinstated to financial success. I would recommend you to my friends. Thank you for your professional help!

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    Reviewed July 21, 2017

    This is a great company. I have had excellent results just taking longer than three years as it was told to me in the beginning but as for clearing the debt it has done everything as promise. I would recommend this company to all my friends in need of debt relief.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    I would not recommend Freedom financial. I have ended up in court doing exactly what was recommend to me. I am now paying the account that took me to court separately. I have one account remaining and honestly don't believe that anyone is working on a settlement. I have more money in my account than the estimated settlement. Agents called constantly when I began the program. Once you're in the program they disappear. After telling you they will be with you every step of the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Durham,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed July 21, 2017

    I am pleased with my experience so far with Freedom Debt Relief. I especially like that I can see my progress and track what I have paid and what creditors have been paid. I don't have any other things really to say but I would recommend this program to others.

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    Staff

    Reviewed July 21, 2017

    Thanks so much for the help and the courteous way the person that helped me. I am looking forward to my graduation date. I am glad I choose Freedom Debt.

    I will recommend Freedom to everyone. I appreciate being a client of Freedom. Soon, I will get my pay back and things will not be so tight here. I managing money and pay expenses here. Thanks again.

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    Reviewed July 21, 2017

    I have been with Freedom Debt Relief for over a year. They have paid off several of my bills. I'm very pleased with how they are doing. I don't have to worry where my money is going. All I have to do is go online and check or call. They are always available.

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    Reviewed July 21, 2017

    We entered into this contract with the assumption that it would take 40+ months or a little longer. We have provided the agreed upon amount monthly. We are now into month 60 and still owe over 40K. What is going on? Why is this taking SOOO long. They need to move faster. This is painful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mrs. Brown,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed July 21, 2017

    If I had known and understood how this really works I wouldn't have took this route, Because I was paying my credit bills on time. This is very slow, you set it up for 5 years and you use up the whole 5 years. You don't work any faster. It took you over a year to clear three credit card debt. I guess that's 3 a year is all you can do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Nett ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 21, 2017

    I am so happy I got in contact with Freedom Debt. They helped me a lot. I got out of debt in 3 years. If I would not have got with them I would still be in debt for at least another 5 to 10 years. So grateful for them. I recommend them to anyone that is in debt. Thank you to all of the team members that help me get through these hard times.

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    Reviewed July 21, 2017

    Best Decision I ever made, "Freedom". I was up to my neck in debt and I had no idea what to do. I saw something in Shark Tank and looked up Freedom and I signed up. I am out of debt with 4 accounts and it hasn't even been a year. It works and it's give you the Freedom of a second chance. Thank You!

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    Customer Service

    Reviewed July 21, 2017

    Freedom has taken so much burden off my shoulders! Collectors were relentless and I was at my wit's end until Freedom came into the picture. I'm not afraid to answer my phone now and I don't lay awake at night wondering how I'm going to pay my bills.

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    Reviewed July 21, 2017

    Was so depressed over paying out more than I had. Freedom helped me get back a little bit of myself. I can breathe a little easier now and enjoy being around others. I'm more relaxed and enjoying my grandkids. Not completely free but on way with FDR. So glad I'd join them. What a blessing it's been.

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    Staff

    Reviewed July 21, 2017

    I am very pleased that Freedom Debt came into my life. I was getting so worried of what I was going to do to get my husband out of debt. My husband and I both have some health problems that hold us back from getting jobs. He is only 38 and had back surgery, he is partially disabled and tried to get partial benefits and was told, "If you can drive and walk get a job", so no help. We live on my income which is part-time cleaning positions. I have carpal-tunnel syndrome in both of my hands and it is getting worse due to my age, I am going to be 50 in November. We both have arthritis due to our injuries so some days are rougher than others but we keep moving every day.

    When I heard Freedom could help us I was so excited. My husband's credit is so important to him so I didn't want my debt to hurt him so that is why I looked for help. Freedom Debt was there and they offered to help me and I accepted. They are the miracle I needed and I'm so happy to be associated with them. I have told people about them and what they have done for me. People are so afraid to do a consolidation in fear of hurting their credit but it been so much less tension in my life. I tell them you may need help down the line, keep Freedom Debt in mind, I have the number and the experience with this company. They can help. I better close for now, hands hurt and I need to finish what I started.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    From start to finish, every individual was helpful, clear on what needed to take place and my role during the process. They all were friendly, patient and very knowledgeable. I could call them anytime with a question, they were on it. Yes, like I said, I will definitely recommend Freedom Debt.

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    Staff

    Reviewed July 21, 2017

    I contacted Freedom Debt Relief to help me solve my financial problems and everyone was so kind and professional. My account started nicely. Working with a company like Freedom Debt Relief is amazing. They exactly did what they said they were going to do. I am happy with the service and would recommend Freedom to anyone who has the same problem.

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    Staff

    Reviewed July 21, 2017

    Just want to say from day one the experience was awesome. The peoples was awesome. They really help me out, just got overwhelmed with credit cards and they made it right, that's all. Yes I will recommend to a friend or someone else in need. I will tell him about my experience and how they help me get back on the right track and learned my lessons. So bathroom credit cards they are nothing to play with.

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    Reviewed July 21, 2017

    I have been very pleased with the manner in which my debt is being reduced - due to a huge blessing, I was able to pay off the entire amount in March and I am looking forward to when all the accounts are settled. I would recommend this program to anyone who needs help reducing and getting completely out of debt.

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    Reviewed July 21, 2017

    Since I started with Freedom my credit has increased and they have negotiated on my behalf with each creditor reaching a settlement. I was able to increase my monthly payment and I will have everything paid off sooner and be debt free. It is a wonderful feeling and I didn't have to go through the stress of dealing with the creditors.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt has always been fair and on top of all my accounts. Very Helpful and understanding my debt situation. I would recommend their service to friends and family. Great job!! Very helpful when I had questions on my account status and customer service very pleasant to work with. Accurate and fast service when dealing with my concerns about my accounts, even when my debtors threatened court actions. Great tools and resources, Dash Board helps with keeping me on track with all my accounts and status.

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    Staff

    Reviewed July 21, 2017

    I am more than happy with Freedom. They are very concise and provide me with information on a regular basis. The staff at Freedom are very cordial and well informed. My initial contact with Freedom was very pleasant and they answered ALL my questions.

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    Staff

    Reviewed July 21, 2017

    Speaking to any of the representatives is always the same courtesy and good service. Freedom always keeps you updated of anything going on with any changes. I am very glad I took this step in paying off my debt. I have peace of mind knowing I will pay my debt.

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    Staff

    Reviewed July 21, 2017

    Being in unmanageable debt is embarrassing, stressful, depressing and at times life altering. Your assets are threatened and despair sets in when it appears there is no way out. Then you discover Freedom Debt Relief, they are instantly compassionate, supportive and recommend solutions. I now see the light at the end of the tunnel, while a difficult ride. In one short year, I have made excellent progress as 50% of my creditors are now behind me and satisfied. I highly recommend Freedom Debt Relief.

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    Reviewed July 21, 2017

    Freedom is just what it says Freedom. I was so overwhelmed by all my Credit Cards. I could not even pay the min payment. Now I have a lower monthly payment and my cards are getting paid. This is the best thing I could have ever done. Thank you Freedom for giving me back my life.

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    Staff

    Reviewed July 21, 2017

    All I have to say is from the time I joined, everyone from my counselor to the law firm and everyone else are very nice understandable and very helpful. I would recommend this program to any of my friends if they needed it. From the button of my heart I thank you all, let's keep up the good work.

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    Staff

    Reviewed July 21, 2017

    We are Pleased with the work they have been doing. We hope to be finish with them next year. We get a periodic report on the way things are going and they keep us updated to any changes that may happen.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief has been very helpful in my time of need. They have answer any questions I have. Since November 2016, I have paid two of my account off and have two more accounts being settled by payments amounts. I highly recommend Freedom Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    Freedom Debt Relief does what it says it will. They have relieved me of the agony of dealing with my creditors, who were very uncooperative when I tried to talk to them. When my circumstances changed and I could no longer deal with my creditors I turned to them for help. They have already settled two debts and I have only been with them a year. I would highly recommend them if you find yourself in financial trouble. They keep you up to date on what is happening on your account and are always willing to answer any question you might have.

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    StaffProcess

    Reviewed July 21, 2017

    I have had a great experience with Freedom Financial from the very beginning of the process. Everyone is kind and knowledgeable. I strongly suggest if you are having debt issues, contact Freedom Financial Network & you will not be disappointed.

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    Customer Service

    Reviewed July 21, 2017

    I think this is one of the best things I have done. Whenever I have needed anything, I get a call or email back promptly and questions are answered and problems are resolved. We have already resolved 3 of our debts and I am so thankful. I couldn't be happier.

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    Reviewed July 21, 2017

    It may take some time when you're paying the minimum payments like I am but it definitely helps when your credit is cut on what you owe and it makes you feel good when they start it in the beginning versus waiting for money to build up. I'm very happy so far with how everything is going.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief is a great place to work with to help you out when you don't want to file for bankruptcy. The staff are friendly and knowledgeable and always willing to help you or answer any question you may have. I would definitely recommend FDR to anyone looking for this type of service!

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    Staff

    Reviewed July 21, 2017

    Thanks to all at Freedom Debt Relief. You have been very helpful in getting me back on track. You are a great group of people. I look forward to working with you to pay off my debt. Once again thanks to all at Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    This has been a wonderful and stress-free company to work with. I was told it would take 4 years to pay off everything and it will only take a little less than 3 years. Very friendly staff every time I called with a questions. They were helpful and I never felt as if I was treated wrongly for having a large debt to creditors. I have recommended Freedom to others.

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    Staff

    Reviewed July 21, 2017

    It has been an awesome experience. Everyone involved did a great job. Thanks for the support you gave me. I would recommend any one that has credit debt to use Freedom Debt Relief. Their law firm is great to work with.

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    Process

    Reviewed July 21, 2017

    I'm very dissatisfied with this entire program. I was misled from day 1. I chose the program to avoid bankruptcy yet 6 out of 11 accounts have turned into lawsuits and then I was advised by your company to file bankruptcy. Not happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kathy ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 21, 2017

    We have had great experience with the company other than one mistake on their part but was fixed. I love that I've never felt judged for the situation that we had gotten into. Thankful that they are willing to help us gain our financial freedom.

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    Customer Service

    Reviewed July 21, 2017

    It seems to be going well, with the exception of sometimes trying to get paperwork to the main office. They have taken care of a few accounts but still have some that I believe have not been contacted. I receiving some letters that I might be being sued, but have not been served or notified of any court case.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Wheeler,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed July 21, 2017

    I was struggling financially for a few years. When I got divorced 4 years ago, I found out I had high amounts on credit cards, One card had 29,000 thousand on it and found out there were other cards. I will say I was skeptical at first of going thru a program. I picked FDR and they are awesome to work with and most definitely the best choice I ever made. FDR Rocks!

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    Staff

    Reviewed July 21, 2017

    We have been very pleased with the manner in which Freedom Debt Relief has managed our accounts and negotiated on our behalf. They were a great solution when things got beyond our control. Each time we have had to contact them they have been most supportive and helpful in dealing with our concerns.

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    Process

    Reviewed July 21, 2017

    Asked for paperwork probably 10 times and was returned the first time, but continued to ask for it again. Information sent at the beginning of the process, they were unable to find when they needed it. Received a summons from the courts, had no idea that this would happen.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Lee,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    They helped me a lot with their program. I was going through hardship and a lot of stress. Now I feel stressed free. They set me up on consolidating, called my consumers and negotiated and setting me up on paying them back. They kept in contact with me which is very important good communication and good customer service. I would recommend them to people I know.

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    PriceStaff

    Reviewed July 21, 2017

    Freedom Debt is truly the best way to handle debt. I could only pay interest with minimum payments for years stuck in a vicious cycle. FDR rescued me and the progress is amazing. They really know what they are doing!

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    Verified purchase
    Customer ServicePrice

    Reviewed July 21, 2017

    Feel tighter on budget, moved now to a cheaper, OLDER apt, not happy, to help budget. But had to go to court because you "omitted" my teenagers medical bill on my program. Then I was told at beginning to accept settlements when offered but then told it messed with the medical agreement. Lawyer and I had to do conference call to get medical set in again but upset it came to all that. Play phone tag, email response sometimes, and I don't have smart phone. So no I'm not happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Renae ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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