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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews

    Our review standards

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    Page 182 Reviews 26925 - 27075
    Verified purchase
    Staff

    Reviewed Aug. 11, 2017

    With the loss of my job, declining health and feeling overwhelmed with a mountain of debt, I saw a television spot explaining how Freedom Debt Relief might be a solution and so I contacted them. From the beginning, they were kind and helpful and yes they did help me see that there is a light at the end of this tunnel. I am so very thankful that my debts are being resolved.

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    Verified purchase
    Staff

    Reviewed Aug. 11, 2017

    This was a very surprising experience, It's just over a year and my debts are settled. My credit is starting to rebound again. I can't believe how fast all of this happened. Their staff is very knowledgeable and there to help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 11, 2017

    Freedom Debt Relief provide me with excellent service every time and has been very diligent in working to resolve my debts. I never had to wait on the phone very long and the agent always have an answer for any situation that I'm dealing with. They also provide me with great suggestions.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 11, 2017

    Everything was just as they said it would be. Finally I am free of this heavy burden. This company is legitimate and I thank you for this positive outcome. Communication and tools to affect the process were user-friendly. This company was never pushy.

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    Verified purchase
    Staff

    Reviewed Aug. 11, 2017

    I just signed up as a new client with Freedom Debt Relief. As of today, I have to give everyone 5 stars for the information and sign up process. I was well informed and treated very cordial by everyone I talked with. Everyone was very professional and knowledgeable of my situation. My hopes for help have been greatly lifted.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 11, 2017

    Freedom Financial told me that they could probably settled some of my credit card debt for less than the original amount of the debt. If I remember correctly, they settled all of my credit card debt for less the original amount. I am debt free and thanks to Freedom Financial I am financially stable. I did recommend a friend and she is satisfied with your program like I told her she would be.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 11, 2017

    Freedom Financial was so easy to work with! They handled everything quickly and easily. I never had any problems. It was a smooth and painless process to getting my debt paid! All agents were kind and answered all the questions I had. Creditors quit calling me very soon after I started the program and the agents began their work. They were able to negotiate all accounts and one even discharge 100% of the debt!

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    Verified purchase
    Customer Service

    Reviewed Aug. 11, 2017

    Allowing Freedom Financial to help us out of our debt, was the best decision we ever made. We had no idea where to turn for help and we were going under fast. One conversation on the phone and they set us on the road to freedom. We have learned how to manage our money and have now even paid off our home 4 years ahead of schedule. If you are in trouble, make the call. You will never regret it.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 11, 2017

    We had over $100,000 of debt. Though we had never been late or missed a payment, and couldn't climb our way out, It was four years for us - and it wasn't easy - but today we are grateful that we followed through with it and finished the program. Those debts are behind us and we had considerable savings in having FDR negotiate the payments for us. There were a couple of times that issues came up, but when I called for help, it was given and if a mistake occurred, it was rectified quickly. If we had it to do over again, we would do it again with Freedom Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 11, 2017

    In short, I was in a financial jam. I was recently widowed and lost my late wife's income to make payments. When I learned of FDR I decided to give them a try. The representative who handled my case was kind and professional in every way. I must admit his advice to make no more payments and refer all creditor calls to FDR, that scared me. I decided to comply with all his advice, and at first it seemed nothing was happening except for my debt seemingly increasing. But FDR working on my behalf eventually paid off, when creditors began to agree to settle. The forecast of three and a half years to settle all the accounts and achieve freedom from debt, was a little off; it took less than that. Thanks, FDR, for financial freedom. My credit score is now skyrocketing. Wow!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 11, 2017

    We were having difficulty with our finances. When I called FDR to find out how to upright our warped finance. The representative let me know what can be done and how we can start redirecting this downward spiral. With lots of prayers, I followed the program, I called when I need more help and FDR Rep was there to help. And now we are on our way to Upright our finances. Thank you to all FDR people that are assisting people to correct their finances. MGB each.

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    Verified purchase
    Transparency

    Reviewed Aug. 11, 2017

    My wife and I feel very fortunate to have engaged with Freedom Debt Relief to get us out from under our problem and on the right track for a better, more stable future. We were constantly kept up to date and informed as to our progress and outlook to reach the goal set for us.

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    Verified purchase
    Staff

    Reviewed Aug. 11, 2017

    Freedom Debt Relief freed me from years of worrying on how I was going to make my next credit payments. It was not difficult to get to my goal and it did not seem like it took long either. It is so simple to get started and everyone is so friendly and helpful. I truly appreciate this company and would recommend it to everyone.

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    Verified purchase
    Staff

    Reviewed Aug. 11, 2017

    For the most part I was very pleased with Freedom Financial. We were told it would take 44-48 months and we were able to finish in 44 months. The only problem we had was with Target when they issued me a summons to appear in court. Thankfully you were able to help with this so I didn't have to appear in court. People were friendly and most times very helpful answering my questions.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2017

    I cannot say enough nice things about the people and procedures at Freedom Debt Relief. It would have taken me at least 15 more years to pay off what I paid off in 3 years! Not only did they get me a much lower settlement than what I owed, I was able to finish a few months early!! Thank you so much! I tell everyone about it and would do it again but I will not be in debt like that again (hopefully)???

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 10, 2017

    Jason was very pleasant. He explained every detail and ensured that I understood and was comfortable before going forward. I was impressed with the entire process and would recommend Freedom to anyone who is feeling the heavy burden of creditors at your door!

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    Verified purchase

    Reviewed Aug. 10, 2017

    They were very good but I was told I should be paid off of all debt in 3 years. Now I'm with the company that works with Freedom and it’s going to be another 5 years so it will be 7 to 8 years till it’s paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 10, 2017

    The whole process was Quick and the enrollment was an easy process. It was easier than I thought. I was very nervous didn't know what to expect. However the rep was very informative and took time to explain service. I review company on BBB and they had a lot of good reviews.

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    Verified purchase

    Reviewed Aug. 10, 2017

    When I applied, all I wanted was a loan to consolidate my debt. I had every intention of buying what I owed. This turned out to be as bad as filing bankruptcy. My credit had always been great until I got involved with Freedom Financial. I would NEVER recommend this company to anyone. With what I paid a month, I could have done it myself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Preston,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Arthur ** has made this very difficult time more bearable. He has answered every question and provided me with a sense of relief in making the right decision for my circumstance. At a time when I felt there was no way to manage my financial situation, Freedom Debt Relief had an option that works for me. I am thankful for finding the answer to my biggest problem since losing my husband to cancer.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Have tried many other companies to help me with debt and finally got someone who can help like Riley!! Thanks for everything. Can't wait to be debt free and move forward with my family into more opportunities that are waiting.

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    Verified purchase
    Customer Service

    Reviewed Aug. 10, 2017

    I referred my sister and never received promised $. I called twice and got a different answer every time. I will not refer anyone else. I also believe the fees I had to pay were way too much. Another reason I wouldn't refer anyone to this company. Not happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Althoff,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Aug. 10, 2017

    I just recently joined Freedom but so far I have only received very professional help, everyone is friendly and know their job. Also before signing my paperwork every piece of paper was thoroughly explained by the representative before I signed. This program can really help a lot of people that would like to pay their bills without filing bankruptcy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Wow, the team of professionals were awesome to work with! I would recommend them to anyone! They were very good at responding to any questions, extremely helpful & accurate, and helped us relieve our debt problems in a very satisfactory manner.

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    Verified purchase
    Price

    Reviewed Aug. 10, 2017

    The worst mistake I ever made. I paid more than what I started with. Owed around 12-15k. They have you stop paying cards for a year. Running them up to 20+k after a year of settlements. Then give you a loan after paying for a year with interest that by payment total over 24k. The settlements should have been for my original debt not all late charges and interest you had me add on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Pike,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 10, 2017

    I reached out to Freedom Financial at a very difficult time. I have always worked and paid my bills but I lost the job that my bills were based on and the employment that I found was much less income that I was used to. I tried, but I couldn't keep up with the bills and was just drowning trying to keep it going. After contacting Freedom Financial they worked very hard to create a plan that I could live with. They took control and guided me through the process every step. I would recommend them to anyone that finds themselves in financial stress.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Credit card payoff is a great feeling and was easy with Freedom Debt Relief. Would do it again if needed the help. It was great and easy to work with the people. They helped with any questions I had and helped in any way they could. When I called it was just great.

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    Verified purchase
    Process

    Reviewed Aug. 10, 2017

    They did what they said. They got my debt way down. I paid my payments and now I am out of debt. It took a short time to get in debt and a little longer to get out of it but worth it. You won't regret the program. It gives you a huge load off your back. And my credit is at a fair rating now after the program and climbing.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 10, 2017

    The service and efficiency I experienced as a client in this program was superb. The FDR staff was easy to work with and helped me meet my obligations during the program duration. I would recommend FDR to anybody looking to get out of debt. They guide you through every step of the process. Life is less stressful thanks to FDR.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Freedom Debt Relief has saved my life. I was drowning in debt and now my head is above the water. I will be debt free in 2019. A big shout out to Freedom Debt Relief. I couldn't have done it without you.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2017

    I am a senior and not my first marriage so we each have our own bank accounts, credit cards and DEBTS. Over years helping a son who is on verge of homelessness all the time I just kept spending. I found myself so far in debt and thought I would never see the light of day. I was skeptical, but did contact you and I am forever grateful. I have a few minor bills, but have money for extras and the pressure is off of me. EVERYONE I HAVE EVEN BEEN IN CONTACT AT YOUR BUSINESS WAS KIND, PATIENT, COURTEOUS AND HELPFUL. THANK YOU VERY MUCH!!!

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    Staff

    Reviewed Aug. 10, 2017

    Everyone has been very informative and great in helping me out with my situation. I have tried to be careful in managing our finances, but it never fails that doctor visits have to be made and things in your home mess up and have to be repaired. Thank you for everything.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 10, 2017

    I had a great experience working with Jennifer **. She was extremely thorough and answered all questions I had. She made the process easy to understand and was extremely pleasant to speak to. She was also prompt with her email and phone replies. I would definitely refer anyone to this program based on the positive experience I had.

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    Verified purchase
    Price

    Reviewed Aug. 10, 2017

    You guys tell people that they would get a referral bonus if they get someone else to sign up! But you don't keep your promises so I will tell everyone to stay away from you liars! Then they try and get you a loan to consolidate the rest at a higher interest rate. You'll pay back double!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Roberts,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 10, 2017

    I have gone through the application process, but I am still waiting to resolve debt. So far I can state that this part of the process is really good. I do not have any resolution yet, but the enrollment process is great.

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    Verified purchase
    PriceStaffProcess

    Reviewed Aug. 10, 2017

    Our experience with Freedom Debt Relief: The representatives answered any questions we had in a professional and friendly manner. We liked the fact that Freedom Debt Relief did the negotiating with the credit card companies, and we were very pleased with the settlement amounts. When we signed up with them we didn't quite comprehend about the different fees; service fees, interest, etc- that would be included in on the monthly payments to them (Freedom Debt Relief), but that was our ignorance. Also at the time we signed up we didn't realize that the debt that was forgiven by the credit card companies would be considered as income at tax time, but there again it was our ignorance and it would be considered income, no matter if we or Freedom Debt Relief negotiated with the credit card companies. We were happy with our experience with Freedom Debt Relief, grateful for all the assistance, and we have told others about this program.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 10, 2017

    Excellent services committed by this company, the representatives were ready to help. They were ready and willing to explain any misunderstanding in services or date of exit. Again excellent service. Thoroughly enjoyed the people that worked with me. The team was fantastic. The job was done in a short amount of time. I will definitely recommend these services.

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    Verified purchase

    Reviewed Aug. 10, 2017

    We were told the program would be completed April 2017. We got an e-mail that we had completed the program and would receive a graduation packet, so we assumed we were complete like we were told. In July 2017 you drafted out another payment and would have drafted more if we had not stopped payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Eubanks,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    My experience with Freedom Financial has always been positive. Service has been excellent, no problems, able to answer most questions at any time. Representatives has been easily reached and about to answer any question I may have about my account without being re-directed thru several other agents. Debt consolidation has been easy with no problems.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2017

    Freedom Debt Relief helped take my financial stress away. All I did was to trust them to negotiate on my behalf with my creditors and I made arrangements to be paying Freedom Debt Relief until they make an agreement and then I would approve to pay the account until all my accounts were paid. It was very easy because all I did was to pay the agreed amount or more if I feel like it on time until I graduated. They are very efficient as well as helpful.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 10, 2017

    I had a great experience with Tony ** regarding this program. I have significant debt due to loss of employment and Tony was able to help me out. My program is structured to help pay off my debt and the monthly payments are reduced drastically. What a great company to assist someone like me and my situation!

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    Verified purchase
    Customer Service

    Reviewed Aug. 10, 2017

    I'm pleased, that I made a decision to sign up with Freedom Debt Relief in helping with my credit card debt. But, I do not know too much about your procedures in handling my Credit Card Creditors. So far, things seems to be doing okay. After having received only few phone calls from a few creditors. After giving them your name, and they appear to be quite familiar with. Some of them, even offered to help me out by drastically reduce my monthly payments with them. And, some of them are Hard Nose trying to Bug Me by calling & annoying me daily. As you had made me aware of. I'd like to Pay them all in Full in due time...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 10, 2017

    I was very pleased with the courtesy and the gracious responses that I received when I contacted the organization. I will truly recommend Freedom Debt to my friends, love ones and others. This has been a very interesting experience. I hope that Freedom keep me in mind when other services are offered.

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    Process

    Reviewed Aug. 10, 2017

    I entered this process thinking I would end up really debt free but now I am in more debt than I started with in a different and more stressful way than I started in. Being in my seventy and with a lot of health problems I wanted to pay off my 10 credit cards balances before I pass away. It's true that the cards were taken care of but I'm left with still paying consolidated-Plus the same payments and now have to find the money to pay the IRS taxes on what the cards were left after the cards were settled.

    As it is now I barely get by each month sometimes with not enough to pay co-pay for health treatments for my many health problems. Sometime I have to forego things because I have to pay my debt plus payments along with others things. I did agree with this because I have always paid my debt and will continue to do so as long as I live as best I can. But all in all at this point in the day I have to say I am Not debt free and very dissatisfied with the experience. That being said I was very happy with Freedom efforts, time and hard work that they put into negotiating with the credit cards companies. That was indeed just this side of a miracle. For that I say THANK YOU ALL WITH ALL MY HEART!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Armanda,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 10, 2017

    We ended up owing as much as we did in the first place. Then when I called to get the payoff and sent them a check with an overpayment in it they took Over $800 out of it saying I owed them more than they quoted that I owed on the phone. Poor customer relations I would say. I will never do business with this company again. I rate them at the bottom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Sloan,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 10, 2017

    I already feel a sense of relief and reassurance and I can't wait to be debt free! The customer service has been excellent and everything is explained fully. All my concerns and doubts were addressed with care and reassurance. I feel like I am in great hands.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Freedom Debt Relief has done a great Job at helping me Pay Down my Credit Card Debt. it has been a year and a half now so I am almost halfway home to being debt free. I can't wait for that day! Thank You Freedom.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2017

    Working with Freedom Debt Relief was straightforward and efficient. They were able to contact my main creditors and work out a compromise that has allowed us to still pay back a reasonable amount on each loan but also give us the needed flexibility to still live day-to-day and take care of other issues. Situations happen and its nice to know that there is an option available.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Very much satisfied of the services and would highly recommend to anyone who wants to consolidate their debts. It only takes a few days to process the loan and can have the finances as soon as all the documents needed are submitted to the institution.

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    Verified purchase

    Reviewed Aug. 10, 2017

    After experiencing a layoff from work. It didn't take long to get into serious financial debt. Our reduced income only allowed for minimum payments at best. With Freedom Financial we were able to reduce and pay off our debt, avoid bankruptcy and save thousands of dollars. Very grateful. Thank you Freedom Financial.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2017

    Process to sign up was painless. Everyone at Freedom Debt Relief have gone above and beyond what I believe to handle my debt. It isn't a fast process but I didn't accumulate it fast either. Yes I would recommend to friends/family. Thank you.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Freedom Debt Relief helped me in the sense that they are connected to their sister service that was better suited for my particular situation--Consolidation Plus. Consolidation Plus is still helping get my credit repaired and I do believe that I will be utilizing their services again. Thanks a bunch!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 10, 2017

    All the representatives were helpful and made you feel comfortable and made the process very easy. The tools were very helpful and also easy to use. Someone was always available for questions. I would confidently recommend this program to anyone.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Aug. 10, 2017

    I enrolled in the program, back in the fall of 2012, because monthly payments on old-accumulated debt were no longer sustainable. I studied my options, which weren't many, and concluded that FDR (in paper) offered us the best alternative to debt liquidation through bankruptcy. Through the years, as the accounts were being settled, I received superb account management and communication through FDR's support personnel. My trust and confidence in the program grew as rapidly as my total debt went down. There is much more I can share but the bottom line for me is -- they were true to their word!!! Between a low credit score and being debt-free, I take the freedom of debt-free any time. Thank you FDR for offering such valuable and legal service, in such a high ethical and client-centric way.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Daiel is awesome, knowledgeable, reassuring and does not judge at all. He answers all emails and all calls very quickly and answers all of your questions thoroughly. I'm glad I was not scared to call. Best decision ever. I am very pleased with the level of service and hope that the service is this good all the way through.

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    Customer ServiceProcess

    Reviewed Aug. 10, 2017

    At first I was very excited about consolidating my debt but as the months went by and my creditors continued to call and demand payment. I got extremely upset. It took almost a year till everything was completed AND this whole process RUINED my credit. I understand that Freedom was trying to help me out of a bad situation but it only made matters worse. If I am not mistaken, the bad rating on my credit score will not be removed for 7 years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Brayford,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 10, 2017

    Help me get my life back on track and prepare for retirement. Working Two Jobs approx. 60 hrs a week and not getting out of debt. But with your program I was able to get out in 4 years. I am finally able to start slowing down!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Venetia ** was great throughout the loan process. I'm not good at the computer and she was very good at explaining how to proceed with the use of the computer. Also had to take pictures with my phone which I had never done before and she walked to through the process. I called her my times and she was always great a employee for your company.

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    Verified purchase

    Reviewed Aug. 10, 2017

    I have been very pleased with my experience with Freedom Financial. I found them to be very honest. My questions were always answered. All the information I received was accurate (no small or hidden print). They set up a payment that worked well with my budget and I was able to make every payment on time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Glad to have found Freedom Relief in time of need. This company has help me with financial worries. Their team members are friendly and answer your questions. We have worked together by email and phone. I plan to call on their services once again in the near future. Great Help.

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    Reviewed Aug. 10, 2017

    Being relieved of our debts is a welcome feeling for us. We appreciated all that has been done to relieve us of our debt. It truly is a welcome relief and we have also passed on to friends in need for relief of debt. Again Thank you.

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    StaffTransparency

    Reviewed Aug. 10, 2017

    Everyone treated me with respect and were very helpful and polite. All inquires were answered. I was kept up to date on all transactions and notified at the completion of each. Under the circumstances of my problems I felt very confident that I was dealing with understanding professionals. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Aug. 10, 2017

    I'm going to be fair as possible. The service provided by FDR was adequate and customer service accessibility was fine. I just feel that with approx. 12 months left until program end, being offered what seemed like a better offer that basically extended my payments, of course the amount was lowered, but still extended payments for another year. If FDR's genuine concerns were to help clients pay off all their debt, I don't think getting their clients into another debt is good practice. I guess FDR is no different from other financial institutions. Make as much profit from a "customer" as possible. Not in their best interest to let them go. "Keep them on a leash and continue milking them for as long as you can," kind of mentality.

    After being on the program and seeing how things work, I feel I could have done it myself. When I had a difficult situation with a creditor, I contacted FDR and was recommended to either contact a lawyer or consider a pay service FDR has. Anyway, I do understand FDR is not a not-for-profit organization and is a business. But they should not advertise with misleading images of caring folks that just want to help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Yang,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Aug. 10, 2017

    Kevin has been AMAZING! He is very understanding and patient, explained everything to me and made it where my mind is at ease knowing soon I will be debt free! I would definitely recommend to someone that is going through the same situation of drowning in DEBT.

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    StaffProcess

    Reviewed Aug. 10, 2017

    I was hesitant at first but I needed some debt relief nonetheless. I found these guys and my rep has been Jack **. He has been patient, understanding and most importantly really wants to help out. I've just started the program and I'm so excited to have a solution that I can afford. Thank you guys so much!

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    Staff

    Reviewed Aug. 10, 2017

    Thank you for giving me the chance to pay off my debts. That you were able to arrive at agreeable terms with my creditors was very helpful. Most of the people I spoke with were warm and understanding of my problem.

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    Process

    Reviewed Aug. 10, 2017

    It was a flawless process, they were there for me all the time. Took care of my doubts as well as my concerns. I was skeptical at first. They not only have you covered in planning to eliminate your debt, they also provide you with a loan possibility to pay it faster. Recommended 100%.

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    Price

    Reviewed Aug. 10, 2017

    I had a good experience with FDR, however, I was offered a loan with a sister company, Consolidated Plus, which seemed a good idea. Ended up being a bad idea now, since the loan for what they negotiated for me is 24% interest. They actually put me right back where I started. My own fault, but warning others to not take the loan offered.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 10, 2017

    I spent 48 months working with Freedom to repair my credit. It was a pleasure and a big relief to fix my credit and Freedom was a BIG HELP. Very helpful staff answered all my questions and concerns and also followed up with me on my progress.

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    ProcessTransparency

    Reviewed Aug. 10, 2017

    I just started and I can only comment on how my application went about. The process was explained in detail. Got sufficient assistance in my application and in completing the necessary forms. However, you still have to re-read their book from beginning to end.

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    Staff

    Reviewed Aug. 10, 2017

    Thank you Freedom, you saved my life. You gave me my freedom. You did great job. I'm debt free now. We start this 4 years ago and Freedom promised me that it will be done in 3 years. They did. It's perfect job. Thank you for all employee. THANK YOU.

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    Staff

    Reviewed Aug. 10, 2017

    I am happy that I found Freedom Debt, it was a blessing that God found favor in us to have people in place to help calm our pains. I do hope others like us to get in touch with Freedom Debt. Thank you so very much.

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    StaffProcessTransparency

    Reviewed Aug. 10, 2017

    Derek was amazing! He was patient and answered all of my questions. He did what he said he was going to do and explained the program well. I would highly recommend this program to anyone drowning in debt! All praise be to the Lord for you guys! Thanks so much!

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    StaffProcess

    Reviewed Aug. 10, 2017

    Just as company name I was over 75k in debt. They worked with me and we together designed and approved a program to assist me. I have been out of the program for over a year. Even though I have some neg items on my credit I am now seeing 740 plus credit scores on all 3 reporting agencies. They help me and can assist you. Back to where I used to be before losing my job that got me behind.

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    Customer ServiceStaffProcess

    Reviewed Aug. 10, 2017

    I am very satisfied. I recommend your company to anyone trying to solve their money problem. I thank you for being there for me until the end of my program. The people was very helpful. Anytime I called they was very Pleasant to talk to help me solve whatever problem I might be having. Thank you for all your help and keep up the good work.

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    Verified purchase

    Reviewed Aug. 10, 2017

    I have just signed on with Freedom and have not yet seen any results as I still have paperwork to send in. So far I have no complaints. I do hope that this will all be settled soon so I can have peace of mind and clear all my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 10, 2017

    I'm pleased with the services I have received from Freedom Financial. Not only did my accounts get settled and paid quickly, my monthly payment is low and my credit is now rising. Thank you Freedom Financial. Everyone I worked with was great also.

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    Customer ServicePriceTransparency

    Reviewed Aug. 10, 2017

    I was mostly happy with the way the debt negotiating was handled. The first part was slow. Then once a loan agreement was established it went faster. It would have been nice to have this explained up front. The loan has not been handled as it was agreed to. The interest rate was supposed to be decrease after 6 months but it has not been done yet 10 months later. And I can't get anyone to talk to me about it. My emails have been ignored.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 10, 2017

    Was very impressed by the way they helped us out. Everything so far has went very nicely. Would recommend them to many people. The process of getting this started was very easy and the people were all very helpful in this matter.

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    Customer ServiceTransparency

    Reviewed Aug. 10, 2017

    From my first telephone call, to the end of the process, Freedom Debt Relief was very clear as to how much it would cost me to pay my credit card debt, over a specific period of time. They were courteous, respectful to me, and stated clear instruction on how to avoid harassing calls from credit card companies, or their third party collectors. Thanks to them, I was able to get back on track in saving for my retirement.

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    Staff

    Reviewed Aug. 10, 2017

    I had a great experience and great relief and yes I would recommend to a friend and my family. I feel I made the right decision. I feel things are going to get better for my wife and me. I know you well do all you can to help us. I trust you and thank you. I feel I get my life back. Thank you.

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    Verified purchase

    Reviewed Aug. 10, 2017

    It's great! Finally after all these years I can breathe again. I'm happy and at peace of mind. I've been struggling for years with this and I just couldn't go on. My health was being affected by this and the constant worry. Thank you so much for helping me!

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    StaffProcess

    Reviewed Aug. 10, 2017

    Associates were helpful and knowledgeable. Whenever I had questions personnel would take the time to listen to my concerns. I felt very comfortable and confident with the entire process from beginning to end. Your assistance help me recover from the debt situation.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Very good customer service, always polite, always helpful, always fulfills what I call about, easy to talk to, always tells you about your account. My information I feel is safe. Grateful to be getting out of debt. Very satisfied with Freedom Debt.

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    Staff

    Reviewed Aug. 10, 2017

    You solved my debt in a professional and efficient manner. I can not express my relief or my gratitude to you. What a blessing. Thank you for the lifeline at the time of my greatest need. Additionally, Consolidation Plus was the icing on the cake when it financed the remaining debt for me.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Unfortunately the problem I have is I've never been able to look up my account online because there was always misunderstandings about passwords. I don't know if consumer reports can help me contact them. I'm praying that if I've graduated that my account is paid in full.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Rachel,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 10, 2017

    Our experience with Freedom Debt Relief was great. They helped us out in so many ways. Our debt was taken care of in a timely matter. We felt they gave us every tool to take of our debt and move on from there.

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    Verified purchase

    Reviewed Aug. 10, 2017

    I would highly recommend to a friend. You guys are helping a lot. Many thanks. Now I been able to save money and not only that I can sleep better cause don't have to worried about how to earn all the money to pay my bills. You make it easier for me.

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    Verified purchase

    Reviewed Aug. 10, 2017

    I could be happier so far with the progress I'm seeing already! Finally seeing real progress and having some of our credit cards already being resolved is a big relief! It's so hard to find real help and you've made it so simple thus far. Have a great day!

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Very helpful in settling my debts. Every time I had to speak with someone the response was prompt and whoever I talked to was very kind and understanding. I had a couple of stumbles but they were rectified quickly and the ones who did it were professional and again very helpful.

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    Staff

    Reviewed Aug. 10, 2017

    Freedom Debt Relief worked hard to get me back on track. Everyone that I dealt with were extremely kind, knowledgeable and courteous. They pretty much took care of all the details that I would have missed on getting pointed back in the right direction. I can't thank them enough.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Freedom Debt Relief helped me become debt free after the loss of mine and my husband's jobs and loss of over $50 of our income. It was tough to swallow the hit to our credit but so worth the feeling of paying off those accounts.

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    Process

    Reviewed Aug. 10, 2017

    Freedom Debt Relief was a very helpful program for us. We had nine credit card accounts amounting to nearly $75,000. When we turned these over to FDR, it was very scary at the outset. We gave up our financial backup as we turned our accounts over to FDR for them to work with the various accounts. It took about two and a half to three years to resolve all the accounts.

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    Staff

    Reviewed Aug. 10, 2017

    I was very pleased assistance that I received from FDR. They got me where I wanted to be. I thank the staff that assisted me with every question that I had and help me become debt free. Would be more than happy to refer anyone that needed assistance.

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    Customer ServicePrice

    Reviewed Aug. 10, 2017

    I enrolled in their program with 43,000+ in credit card debt, I was paying 2100.00 per month to just pay the minimum interest on these cards (8). And that meant no principal just interest. It was a losing battle. It was either bankruptcy or Freedom. I did not want to lose all my hard work of keeping my credit rating somewhat intact. I contacted Freedom Debt Relief and we set up a program. I would pay 750.00 per month and they would do the rest. We figured 42 months but with their great deals with my creditors all my cards were paid off in about 35 months. I was now debt free. No more calls, nothing.

    My credit scores did take a little hit but they soon rebound. Within 4-5 months they were back into the 650- 675 range. Within 7 months they were in the 750-775 range. With all the money that I was now saving I was able to purchase a new truck with little money down and a .2.9 percent interest rate. I cant say enough about Freedom Financial, they were the best thing that ever happen to me. They bailed me out saving me Thousands and Thousands of interest on my 8 credit cards and got me debt free without going bankrupt in just a little over 3 years. And my credit scores keep going up every month. I would recommend them to anybody with serious debt like I had. I get up in the morning now without a worry and think about all those sleepless nights, thinking how I was going to make each month's end right. Thats my story about my experience with Freedom Financial.

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    Customer ServicePriceStaff

    Reviewed Aug. 10, 2017

    Freedom Debt Relief helped me tremendously to get out of debt. The staff were extremely patient and worked with me to achieve my goal. The interest rate and the payment plan were reasonable. It is a great organization and I highly recommend it to anyone who wants to be debt free. Its customer service is great.

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    Customer ServicePriceStaff

    Reviewed Aug. 10, 2017

    The program helped me pay out my bills at a very high interest rate. They show you how to talk to the credits to help lower your interest and settle at a good payment. The representatives are very friendly and helpful quick to respond.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 10, 2017

    Four years ago, I was $30,000 in debt. I paid more than the minimum on each of my credit cards, so that I was making some sort of progress, but it was causing a tragic circle - I ran out of money each month and had to rely on the cards. I called to just get information and was signed up by the end of the call. The consultants took care of each of my accounts. I am mere months from being debt free and that would have never happened without Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Everyone at Freedom Debt Relief was very nice to work with. Every time I called the person at the other end was always glad to help and saw to it that all my questions were answered and all agents were very knowledgeable about my circumstances and could help me right away and did not have to pass me off to someone else. The only thing left to do is get the other one to sign off and let the credit companies know I am paid in full then my credit score will rise even more. I thank you for all your help.

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    Verified purchase

    Reviewed Aug. 10, 2017

    I am happy with my experience. It gave me the chance to get my finances straightened out without bankruptcy. My credit score took a hit but I was expecting that to happen. Less than two years and I went from barely making the minimum payment to paid off. What a relief.

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    Customer ServiceStaffProcess

    Reviewed Aug. 10, 2017

    At the time I joined FDR, they were the best company out there. Today there's a lot more to choose from. I recommend you do your research. Some customer service rep. are terrible. Most are good. I'm happy to have completed and graduated from the FDR program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 10, 2017

    You are working hard for me... thank you! Yesterday I felt like we can not make it, today is happening! Keep working! Thanks! Despite the moments of desperation in the past, today, we, as a family believe that is really possible to be free of debts.

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    Customer ServicePrice

    Reviewed Aug. 10, 2017

    At first I was very pleased with Freedom Debt Relief. Customer service is awesome! But in the end I still owe nearly $30,000, at 22% interest. When offers started coming in I was told in order to accept them I would need to pay them in full. Of course the only way I could afford that was to take out a loan. They had a sister company that could help. Well I got everything paid off but now instead of it taking 3 years to pay everything off it will take 5. I do owe less but I will end up paying more than I owed before. And my credit is still ruined.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Coleman,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 10, 2017

    Was never told when I first signed up I would be responsible for the taxes on my accounts. Was hit with 1099c for all my accounts. Didn't save too much money. Only people who gained was Freedom Debt Relief. If I knew I would never signed up for this program, no different on my credit score if I was in program or not.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Ball,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 10, 2017

    Freedom Debt Relief worked quickly and efficiently dealing with my creditors. They have kept me informed as each creditor agreed to a pay-off amount. My credit report has improved as each creditor reported a paid-off debt. Freedom Debt Relief has done everything they told me that they would do for me.

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    Reviewed Aug. 10, 2017

    I was unable to continue to work because of a physical problem. I turned over my three debit card balances to Freedom Debt Relief. They were spectacular. From day one to the last payment I made to them I was stress free and now owe no money to my credit card accounts. Freedom Debt Relief is my Champion!

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    Verified purchase

    Reviewed Aug. 10, 2017

    Great and enjoyable experience. Was completed on time and as budgeted. Would recommend and encourage everyone with any financial situation especially credit cards debt to get to the program with freedom financial network as they are professional and communicate well.

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    Customer Service

    Reviewed Aug. 10, 2017

    I expected my experience with C+ to be the same as with Freedom Debt Relief. It has been and continues to be anything, but I hope and wish that someone in your organization has the decency to read and respond to the message. I wish to make my concerns known to the right people. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Flood,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 10, 2017

    Everyone has been extremely helpful! Everything was explained in great detail as to how the program works. I feel confident that I made the right choice to get out of debt once and for all! Looking forward to being debt free and financially stable.

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    StaffProcess

    Reviewed Aug. 10, 2017

    Jason ** has been very helpful and helped me make one of the best decisions of my life! I'm thankful to have a great consultant. I can't wait to be debt free and one step closer to achieving my goals. I would recommended this program to anyone struggling to get out of debt and live their life the way they deserve.

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    Staff

    Reviewed Aug. 10, 2017

    My overall experience was very good. Everyone was very helpful, the payment amount was good and I did get all my credit cards gone. The only reason I didn't give 5 stars was because I didn't know that it would hurt my credit score as much as it did.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    At time I was given false information, where I advised the rep that I sign up with that I had a claim that you just settled in court and he told me to stop paying and your company would handle it. I then started having my wages garnished and your company told me since it was settled in court there was nothing they could do. I was also told I could ask about the offers that were made and get your company's opinion on if it was a good offers or not. I was always told they didn't know and just to sign with what settlement they had or they might be able to settle at all. Overall I didn't like that I had re-explain everything every time I called and go different answers each time. When all my claims were settled your company still took money out of my acct and it took nearly a month to get it back. I'm glad you did help me settle my debts but not sure if I would use it in the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 10, 2017

    Freedom Debt Relief was a blessing for me. I was looking for a program because I was retiring. My experience with this company has been very rewarding. I am now debt free. Thanks to Freedom Debt Relief. I would highly recommend their service to any one that needed help.

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    Customer ServiceStaffProcess

    Reviewed Aug. 10, 2017

    It was a rewarding experience from the beginning, a lot of stress was relieved after many phone calls. I am glad I did this, "a new beginning to repair my bad credit history". I know it will take a while to complete the program. Everyone was very polite and showed some concern for me and my questions. I would definitely recommend this program to my friends and family. Thank you.

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    Verified purchase

    Reviewed Aug. 10, 2017

    Without Freedom Financial I would be in debt for the rest of my life. It was humbling to have to submit my debt amounts but I felt no judgement. Submitted my debt and they took care of the rest. Best decision ever was to let them help me.

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    Staff

    Reviewed Aug. 10, 2017

    This is one of the finest institutions I have ever been associated with. Super and understanding and personal! Straight A's all the way. Thank you for letting me be a part of this and keep up the fantastic work. I am now deeply relieved! Thanks once again!!!

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    StaffTransparency

    Reviewed Aug. 10, 2017

    After about a year of trying to work payments out on my own and basically suffocating in what felt like unending debt, I decided to try Freedom Debt Relief. Bottom line - I should have tried them sooner. FDR associates were always friendly, never condescending, or judgmental sounding. They took the time to explain each payoff and also helped me set up a bi monthly payment plan which was more accommodating with my paycheck schedule. They were always available and easy to get a hold of if I had any questions.

    My monthly statements were clear, easy to read, and motivating. I could see my debt actually being paid down. Due to the consolidation of all bills into one loan and an easier lower bi-monthly payment, I was able to not only pay off all of my debt but I was able to pay it off earlier than expected. I have a huge weight lifted off of my back and feel like I now have control again over my finances and my credit score.

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    Customer Service

    Reviewed Aug. 10, 2017

    Debts will get resolved fairly quick. Bill collectors were quiet. But be aware that after creditors settle your debts... They report the amounts they forgave you as income to the Internal Revenue Service. Freedom Debt Relief will let you know but only through email. So if your inbox is too full or it goes into spam... You get a nasty surprise from Uncle Sam!! Transfer your debt from your creditors to the Internal Revenue Service!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 10, 2017

    I am not one who judges so this is hard for me. Yes I would recommend you to anyone needing help with their bills too. The gentleman that is working me is Adam ** and I cannot even begin to find the words to tell you how kind and helpful he has been. I have spoken to a couple of others and received the same 5 star treatment from them also. I am sorry I don't know their names. I have received nothing but A plus from all.

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    Customer Service

    Reviewed Aug. 10, 2017

    Asked for paper statements. Call 3 times to get statements. Got one every couple months. Not online all time. Waited 2 months to get one just to pay off balance. Other than that very happy with your service. Thank you for your help. In a time of need you helped.

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    Staff

    Reviewed Aug. 10, 2017

    Yes I would recommend Freedom Debt Relief to my friends. I'm so glad I heard about y'all because we were drowning in debt and didn't what we going to do. They have showed us that they are here to help us and always listen when we don't understand something.

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    Reviewed Aug. 10, 2017

    I called FDR because I was kind of over my head with credit card bills, I had switched jobs, and wasn't making as much money as before. Well, FDR helped me consolidate everything they could, and it helped me considerably. Now I'm on my way to being out of all that debt, I have NOT taken on any more debt, and I'm actually saving money! Thank you FDR for everything!

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    Reviewed Aug. 9, 2017

    Thank you for all you do for us. The plan you offer to us is very convenient and in 4 years or less we will end this plan. Especially that we have a daughter in College and books, apartment, groceries and tuition plus other of her expenses were a lot.

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    Staff

    Reviewed Aug. 9, 2017

    Freedom Financial helped negotiate a settlement with all 11 credit card companies that I had which were paid down in less than 2yrs. They were fast in negotiating a reasonable settlement. I'm currently trying to get my credit score back to an above normal range. It’s moving up every day. The people at Freedom Financial were great and very helpful!

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    Price

    Reviewed Aug. 9, 2017

    I was not happy with how my credit was ruined. I didn't understand FDR was not going to pay bills, so I ended up getting an extremely low credit score, and judgments against me. Anyone can look up my name in the court system and see civil action was taken against me. I understand I overspent. I understand I was in trouble, however, I was making payments on time, and had excellent credit. I asked to keep an account that only had $800 on it. I was told no, it HAD to be included. I had that card for 20 years. That card would have gone a long way into having a better credit score today. It was a diamond card that was one of the best credit cards to have.

    By the time interest went up, late fees accrued, settlement fees paid, it was almost the same amount. I was crushed. I should have gotten a loan with my excellent credit and paid off what I owed. FDR does negotiate a nice reduction, and they show you that part, but there is quite a large settlement fee, as well as check charge fees, and phone payment fees. After my credit was tanked I was offered a 26% interest loan, from a separate but associated business. I am lucky I had reserves (IRAs) that I could cash in to get this monkey off my back. Had I know all this was going to happen, I would have chosen a different route.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Teuschler,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 9, 2017

    They helped me out with my debt issues for sure. The set up process and introduction to what was to come was stellar. But during the process there were a few times when I had to deal with "customer service" and the help was NOT stellar. That would be my only constructive feedback I can offer.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    I was struggling with bills/debt but found your company online. I gave it a try & it turned out to be the best thing for me. I'm on my way to being debt free & have recommended my friends give you a call for their debt solutions. Great people, great company!

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    Staff

    Reviewed Aug. 9, 2017

    Freedom Debt Relief was a great help for me to be on my way to be debt-free. They were by my side the whole time. They were very helpful telling me what was going to happen, what we were going to do, what not to do. It's a scary journey and they were there for me and I appreciate that.

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    Verified purchase

    Reviewed Aug. 9, 2017

    Had a $12k debt and it was reduced to half. Working with FDR was easy and payments and time frame was agreed. Making payments was easy. My CC rating is 770 on Credit Karma today. I did try to negotiate with the bank but they wouldn't budge on original amount.

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    Verified purchase
    PriceProcessTransparency

    Reviewed Aug. 9, 2017

    Freedom Debt Relief did mostly what they said what I hey would do. However some aspects of the initial "sale" were very deceiving. First: they were not clear that most cc companies will not settle until there is enough money in the account to satisfy their settlement. Potentially, this can drag out the process for years. Second: to address the first problem, they offer a high-interest loan from their sister company. Third: if you own a home then you will be forced to pay income tax on the reduced amount of debt "debt forgiveness". This was totally misrepresented up front. Between their fees, high-interest loan, and taxes on forgiven debt, the actual savings were minimal and certainly not worth the devastation to my credit rating.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Hann,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    I was very nervous about making the decision to use a debt relief program. Never participated but Ericka was awesome. She went over different options and helped pick the best one for me. I feel I made the right choice by using Freedom and I feel a Heavy weight lifted off my shoulders.

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    Verified purchase

    Reviewed Aug. 9, 2017

    I should have filed for bankruptcy instead. I would have my credit score back into the 700's and would not owe as much as I did before Freedom. I didn't save anything after the loan and paying taxes on my savings! Thanks for nothing!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Baker,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 9, 2017

    I have been very pleased with the customer service and prompt answers to inquiries. I appreciate clear, easy to understand processes and procedures. Have only been a client for a few months and am looking forward to being debt free.

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    Verified purchase
    Customer Service

    Reviewed Aug. 9, 2017

    I had credit debt of about $40,000 when I went to FDR for help. They stated most of my debts could be reduced by 50 to 75 percent. I paid FDR $715.00 monthly. When balance was enough, the negotiated payment was made by FDR. Consolidated made me a loan to pay all accounts at once. I took their offer. So, now I owe $50,000 and must pay $814.00 monthly. I am retired, fixed income, begged them to lower my payment as I am in financial hardship. Cons. answer = NO!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Nofplotes,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 9, 2017

    Paid 9000.00 and when changed to ConsolPlus none of payments I made were transferred over 0r even got back anything back. I understand fees but the amount was not right. So it was not very good for me. That is why it was a bad experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Mendez,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    Best decision I could have made when I decided to contact Freedom. The people that worked with me were kind and really helpful. All negotiations happened the way they told me. Freedom really eased the stress in my life and made me feel happy again. THANK YOU FREEDOM.

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    Verified purchase

    Reviewed Aug. 9, 2017

    I contacted Freedom Debt Relief for help with credit card debt. I had gotten injured and couldn't work and it took a toll on my finances. When I was released by the doctor to go back to work, it was short lived. My employer let me go. I then got another job and was trying to stay up on all my payments and then my position got cut to part-time. Well, I found myself in a difficult position again. So I called Freedom Debt Relief to see if they could help me and they did. The payment plan that was set up will help me get back on my feet again. I really appreciate the help I was able to receive from Freedom Debt Relief. Thank you so much Freedom Debt Relief.

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    Verified purchase
    Process

    Reviewed Aug. 9, 2017

    I was not sure that this was the right program for me, but after speaking with one of their credit experts it was easy to see how FDR was the best option to eliminate my debt. Questions are answered quickly and clearly.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 9, 2017

    The customer service team was very professional and was extremely helpful throughout the whole process. Highly recommend the whole team. Very friendly and courteous and seemed to care about me reaching my goals. They even offered me a no interest loan that allowed me to stop the harassing phone calls from my creditors.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 9, 2017

    Freedom Financial gave me the opportunity to get my finances under control and be able to not stress about credit card payments anymore. I feel they had my best interest in everything they helped me with. The process went smoothly and they made it easy to get my life back in order.

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    Verified purchase
    Price

    Reviewed Aug. 9, 2017

    I was about 8 thousand dollars in debt with credit cards. I was on payment plans with them but wasn't getting the balance paid down so I was in this never ending battle with them. Then I had one Credit Card that wouldn't work with me at all and the balance just kept growing despite me making minimum payments. It looked like bankruptcy which I REALLY didn't want to do. I contacted FDR and they did help me. There was ONE credit card that slipped through the cracks which I was a bit upset about and they said that they couldn't do anything because it showed up after the plan was finalized but they ended up charging off the balance. I recently got a loan on my profit sharing to pay FDR off because of the interest rate they charge but at least other than my student loan which I will be paying for till I die, and my car, I'm debt free.

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    Verified purchase
    Process

    Reviewed Aug. 9, 2017

    My wife and I enjoy the fact that Freedom Debt helped get us out of the financial debt we were under. They kept us out of legal problems and when we could finally qualify for consolidation they got in touch with us and we signed up for their consolidation program. Thank you Freedom Debt for your service!

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    Staff

    Reviewed Aug. 9, 2017

    We were very happy with your service and would tell other people to work with you. We were out of debt in 3years. I don't Know if we would have ever paid it often our own and we didn't mess up our credit filing bankruptcy. It was debt we made and we felt we were responsible to pay it. We have not gone back into debt, don't have any credit cards and living well without them.

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    Verified purchase

    Reviewed Aug. 9, 2017

    I was very scared and nervous at first, but now am working on paying off my loan and am very happy with my experience! I would recommend Freedom to anyone and have already recommended it to a friend who has since had one of her debts already settled and she is a sold customer as well!

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    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    I thank FDR for their expert advice and professional help by reducing my debt and settling it for a lot less than the original amount owed. For this to have happened I also have to thank the legal team. They've been the ROCK in helping me deal with the stress, strains and fears. Thank you FDR! Thank you so much!

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    Verified purchase
    StaffProcess

    Reviewed Aug. 9, 2017

    I could not ask for anything better than how smooth everything went with the process. It was a little time consuming. But it was worth every minute. I thank everyone involved that helped me out. Now let's get my credit score back to where it belongs. Thank you all.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Words can not say how my husband and I feel about this company. If you are on the fence about your credit card debt, call Freedom Debt Relief. They are like family. You can call them anytime with any questions. I would like to thank everyone. The Best.

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    PriceOnline & AppProcess

    Reviewed Aug. 9, 2017

    Good but could be better. This process is not painless, about 18 months with a terrible credit rating, I did not start with bad credit. Just balances that were too large. My recent rating is about 740. Also, we were told that you only charge simple interest not compound, I don't know yet if that is true. Your web site is not easy to access as you have too many names or branches of your company. But if we can get through this without any painful surprises, it will be good.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 9, 2017

    I thought I could pay down my credit over time. One bad situation and it kept me from being able to and things were out of control. I was very afraid. I turned to Freedom Financial because I didn't want to file bankruptcy. Freedom was very professional and helpful through the entire process. The payments were reasonable and I was able to keep food on my table. In 6 months I was completely debt free and my credit score went from 530 to 760. So please, call. I wish I did it sooner.

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    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    Thank you very much for your professionalism and help through my experience. It means a lot that there are people out there who take care of me during this tough time. May God Bless you and all the other people you will help. I will surely recommend you guys to all my friends in any situation.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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