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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    Page 183 Reviews 27075 - 27225
    Verified purchase
    Process

    Reviewed Aug. 9, 2017

    The entire process was straightforward and I felt secure in regards to confidentiality. I am grateful for the thousands of dollars I saved by using Freedom Debt Relief. My one complaint is the last account took over a year to negotiate.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 9, 2017

    I went in with 4 accounts in need of remediation. From the onset there were terrible breakdowns in communication and annoyances - like being told one thing by one rep and something else from another. Submitted documents were never received and I was not told so until valuable time had passed. Constant calls from reps - completely unaware of my pre-existing concerns issues only made it more aggravating. First account was settled with a savings in my favor, so regrettably, I stayed with the program. The next account resulted in a deal wherein the agents at Freedom Debt Relief (FDR) agreed to a set of terms I would not have accepted, resulting in me being tied down to a full repayment over a ridiculously extended period of time. Attempts to negotiate for a quicker payoff were rebuffed and I was constantly on the phone with the collection agency and their lawyers and the people at FDR.

    I'll get back to that in a moment. The last two accounts never even entered a negotiation phase - apparently the creditors felt enough time had passed without meaningful communication that they simply wrote off my debt! Sound good? It wasn't - FDR never explained the ramifications of this tax-wise or credit-wise. They actually tried to make it sound like they solved my debt issues. Instead I had to pay thousands in taxes on the debt that was dismissed, and all the time that passed without them entering into negotiations were logged as late and missing payments by my creditors, ruining my credit rating. Now back to that second account. I had to enter my own set of terms with the creditors still remaining, a very harrowing and stressful series of contacts that should have been handled by FDR - I mean, isn't that the point?

    So, in the end, I paid one account in full (which I could have just done without FDR's nuisance), had two others dismissed by impatient creditors who ultimately got the best of me, and merely saved a few hundred bucks on the one, smallest account, that FDR actually negotiated for me. All this took 18 months of time, with unbelievable amounts of stress and frustration on account of their staff and ridiculously poor lines of communication. My advice? Go elsewhere, contact creditors on your own, or just pay back what you owe the old-fashioned way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Potar,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    Freedom Debt Relief was extremely helpful in getting my bills consolidated so I could get out of debt faster. They were always helpful when I had questions or concerns. I am very glad I went with them to help me. I would recommend them to anyone.

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    Reviewed Aug. 9, 2017

    I was pleased to have found a solution to some difficult decisions that needed to be made regarding our finances. Freedom helped set it up, it was easy to follow and you could reach them to ask if you had any questions. I would recommend them for sure, the only suggestion I have is to have a transition with credit repair to follow, that would make it better.

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    Verified purchase

    Reviewed Aug. 9, 2017

    With an alarming credit card debt I felt overwhelmed. My husband and I felt bankruptcy was out of the question. Freedom Debt was a way for us to take responsibility for our situation and get out of the debt abyss in a little over three years. I am grateful and finally have peace of mind. No more astronomical bills... Just the ability to get on track and be financially fit. Can't thank FDR enough.

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    StaffProcess

    Reviewed Aug. 9, 2017

    My back was against the proverbial wall. I did not think I had any options and then after listening to the radio, I contacted Freedom Debt Relief. They said it would not be easy, the going would get tough, but the results would justify the pain. They were honest, upfront, and did not sugarcoat what the process would be and what would be the outcome. I wished I would have found them sooner. I would heartily recommend them... They worked for me.

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    Price

    Reviewed Aug. 9, 2017

    This company is a ripoff and I regret the day I got involved with them. I was told so many lies and when everything was said and done, my debt was just as high and I had a loan with a ridiculous interest rate. Their settlements were terrible and time I paid their fees, I didn't save anything. My ex-husband moved to another company and they settled his debts for way lower than this company settled mine. Would not recommend to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Trisha,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    PriceStaff

    Reviewed Aug. 9, 2017

    Honestly, I honestly wish I had stayed with Freedom to get this over and not gone through Consolidated. I am now attempting to get my credit good enough that I can get a new loan with a much lower interest rate. Talk about punishment! In fact, sometimes I think it would have been better to go through bankruptcy. Everyone was nice, no problems there. I am glad I can do this on a monthly basis, etc., etc., but wow! The interest rate is off the wall!

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    Process

    Reviewed Aug. 9, 2017

    Great program/paid all my bills in a timely manner. Credit Score went down but that is what was explained by the customer representative before I agreed to go with the program. It is a well worth program to get you disciplined and out of debt. Try it.

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    Customer ServicePriceProcess

    Reviewed Aug. 9, 2017

    My initial experience was good. They negotiated to have a great deal of my debt reduced but their suggestion to NOT pay my bills during the time of the negotiation was counter productive, ruined my credit and was very bad advice. After I enrolled in the program I found another program that I recommended to my sister and they did a much better job with one flat fee. Then they recommended the consolidation debt to pay off my balance due, but the interest rate was 22.99%, and this was in addition the fees originally charged.

    Then once I tried to have my rate lowered after more than two years of on time full payments, I had to call the company 3 times, but NEVER got my rate reduced or have someone call me back even after they said they will "consider" reducing my rate. I fully qualified for the reduced rate but never got it. It was cheaper for me to take money from my savings, pay them off and be done with them. I would NOT recommend this company because there are other options that are more economical out there.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    Savings of thousands of dollars of debt. Staff was very helpful and expedient. Administration of our account was handled very professionally. Extremely polite. Would recommend to a friend. Easy to use format and resources. Enrollment was straight forward and very informative.

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    StaffProcessTransparency

    Reviewed Aug. 9, 2017

    I heard an advertisement on the radio for Freedom Debt Relief and called them. They were very understanding and thoroughly explained the process and would follow up from time to time just to check on us. I had one direct draft monthly payment and they did an excellent job of negotiating on our behalf. I have recommended Freedom Debt Relief to friends and family and will continue to do so. They still send a birthday greeting each year and I have been done with my payments for 3 years. Excellent company.

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    Customer Service

    Reviewed Aug. 9, 2017

    Freedom Debt Relief helped me remove a big boulder that had my life on halt. It was a huge sigh when I didn't have to deal with the constant phone calls from debt collectors. I am so thankful I chose FDR. Thanks to you all for a 2nd chance debt free!

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    Customer Service

    Reviewed Aug. 9, 2017

    Freedom Financial facilitated the erasure of my debt. They worked with creditors to reduce my debt by nearly half and allowed me to make manageable monthly payments while they negotiated. In just under 4 years I was debt free. My credit score dropped significantly at the beginning of the program but rebounded as I paid down debt. Now I'm back to a healthy score. They were always available to answer questions and the customer service was fantastic.

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    StaffProcess

    Reviewed Aug. 9, 2017

    All personnel I spoke with were courteous and helpful throughout the entire process until the very end. They kept me informed about my progress and I had access to my account info anytime I wanted it. This whole process took so much stress off of me, and turned my financial life completely around, allowing me to see a light at the end of the tunnel. Yesterday I received my first credit account in more than 3 years, for emergencies only. I couldn't believe I would one day return back to excellent credit status. This has literally changed my life, and I thank Freedom Debt Relief for making it all happen. Would highly recommend their services to anyone with too much debt, feeling there's no way out. There is!

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    Reviewed Aug. 9, 2017

    So far I feel comfortable with the situation. I just can wait till the ball starts rolling. Once you start eliminating my accounts I'll be more relax with my situation. I know the more money I put into my account the quicker I could resolve my financial situation.

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    Transparency

    Reviewed Aug. 9, 2017

    Wonderful company to work with. Clearly explaining how they could help me. Anyone wanting debt reduction should contact them. Thoroughly pleased. Definitely less stressed and not having to wait to see how high my interests have gone up with each payment.

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    Process

    Reviewed Aug. 9, 2017

    I am 65 and I knew I had to do something about my credit card debt before I retired. I was making the minimum payments but not making any progress in paying them off. So I contacted Freedom Debt Relief. It wasn't easy admitting I was in trouble financially and needed help. The process wasn't completely painless but Freedom Debt Relief made it as easy as possible. I have about another year and a half and I will be debt free. It's a good feeling. Thank you.

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    PriceProcess

    Reviewed Aug. 9, 2017

    The process for me was very smooth. I will be honest, I always worried about the one creditor that would want to sue me or take legal actions but thankfully that never happened. For me the credit hit (your score will surely drop by a lot of points) was worth the stability that I have now, not having $40,000 of debt that I was making minimum payments on with interest rates that would have made paying it off a life time commitment. The one thing that I enjoyed the most during the process is that every call/email that I made was answered or returned within 48 hours. That allowed me to have confidence in the process. This is definitely not for everyone, but it was surely for me and Freedom Debt Relief made the process easy to complete.

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    Reviewed Aug. 9, 2017

    Freedom Debt Relief is an amazing organization that has provided me with support, direction, and confidence in the process of aligning my debt repayment with my reduced income. After making a much needed change in my career path, I was struggling to pay my monthly bills, much less make prompt, and adequate payments for my consumer debt. I researched debt counseling companies, and FDR came in at the top of the list! I have peace of mind that I will be debt free and my credit restored in just two years.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Overall I was happy. It was everything I was told it would be. I would have liked to have had quarterly statements emailed to me because I always seemed to have trouble logging into the site. But when I called everyone was helpful.

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    StaffProcessTransparency

    Reviewed Aug. 9, 2017

    From the first moment I contacted FDR, they were courteous, respectful and helpful. They fully explained their process and provided realistic expectations. They handled my creditors and relieved me of my stress in dealing with them. They established a workable repayment plan and negotiated payoffs that were fair and manageable. In the end I was able to pay off all debt and realize a debt free existence. Thanks to them, I retired early and have been able to live comfortably with no debt. Thanks for all your help. You made a difference in my life!

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    Verified purchase

    Reviewed Aug. 9, 2017

    Easy to work with, fast and aggressively got me the best deal possible to get back on my feet after medical bills almost bankrupted me. I now have been able to apply for and get a mortgage for my first home with my new wife. Thank you so very much for helping.

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    Staff

    Reviewed Aug. 9, 2017

    FDR was helpful, supportive & professional in our experience with them. We had never gone this route before & FDR helped us pull the necessary data together for submission to their professional staff. We were updated as the process progressed to the financing of the negotiated settlement. Thanks, FDR.

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    Staff

    Reviewed Aug. 9, 2017

    This company was very good to me in helping me with my debt problems. I was so glad that they helped me out. They became like a friend and I will always be grateful to them. My credit score is up and continues to go up and I'm liking that a lot! Thank you Freedom Debt Relief for all that you've done!

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    Staff

    Reviewed Aug. 9, 2017

    Every contact that I have had from FDR to Consolidated Plus has been exceptional because each representative was not only knowledgeable and aware of my needs, they were always and I mean always COURTEOUS.

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    Customer Service

    Reviewed Aug. 9, 2017

    My experience with FDR has truly been a blessing. At the age of 61 I retired from my job. I had to buy my own insurance until I make 62, having to pay copay and co-insurance when I went to doctors, therapist and so forth, because for the most part they wanted their monies before the procedures. The little 401k I had went in a flash. So with everything on my plate I couldn't see how I was going to be able to make payments and keep my great credit record. Then one day I got a letter from FDR. They offered me a way to get me out of debt. I called them, that same day we worked out a plan for me. It is a long journey but in a few years I will be debt free. FDR has given me a peace of mind.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Tony ** was wonderful to talk with. He answered all my questions and I never felt pushed or rushed on making my decision to work with Freedom Debt Relief. Very good experience. Am having trouble adding in my complete account numbers. Was able to input 2 accounts the day I signed up, but not able to now. Will have to call to find out how to do this.

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    PriceStaffProcess

    Reviewed Aug. 9, 2017

    I have to up front say that your company did exactly what you promised to do for me. You offered to negotiate with my creditors to reduce the debt I owed. From $30,000 to just below $14,000 is what I got. Your company effectively brokered the funds and provided each company with the payoff negotiated. What NO ONE in the entire process told me was that the amount of debt reduction negotiated by Freedom with each of the creditors is considered income by the IRS. Each of the lenders reported the reduction of debt to the IRS. And the IRS just sent me my adjusted income tax return for the year with - guess what - an additional $16,000 in income for the year - payable immediately. Freedom - if you knew this, you should have told me this before we began the journey. If you didn't know this - you don't know your job.

    I was so proud I did the right thing by being a responsible person and settling my debts with the individual companies. Now I owe that amount to the IRS as income tax. That is so much better, right? I should have declared bankruptcy and let the stinking companies fight for the scraps - but that would not have helped Freedom Financial at all, would it? So I now have FRESH DEBT with the IRS that can garnish my wages and do all sorts of terrible stuff. Nothing gained for me. The companies are A-OK. They got theirs. And Freedom - well you are A-OK too, right? Service fee. Interest on negotiated payments. No tax liability. Fix your process to include the information UP FRONT. I am now a negative mouthpiece for your company based on this simple but cataclysmic oversight on your behalf. I would love to hear from you if you have some solution.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Larson,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 9, 2017

    While our experience is still in early stages, so far all representatives have been totally upfront in explaining the processes and answering any questions I have or concerns that come up. I am looking forward to resolving our debt crisis with the help of FDR professionals.

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    Reviewed Aug. 9, 2017

    The last three accounts were on hold for over a year without resolve. Other than that things went well. Lack of updating, had to inquire several times the about progress on accounts. There was no one on one feedback. If I did not inquire it may have sat another year.

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    Customer ServiceStaffProcess

    Reviewed Aug. 9, 2017

    Never a problem & always great to work with - All the team members were great. Customer service was always willing to help when it was needed. Your personal team parties are always helpful. Payments are low. The only thing I did not like is that they put in the program & then change you to a loan to get your debts paid off faster, and they paid off a different debt from my original entry into the program.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    My first conversation with someone in this office was very satisfactory - they seem to know what they are doing and I was really impressed by the way they talked to me - the tone of their voice sounded very concerned and helpful. I really enjoyed talking with them and hopefully everything will work out right with their help.

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    Customer ServiceProcess

    Reviewed Aug. 9, 2017

    So far so good, I followed the instructions for dealing with my creditors and there have been few calls from them. I plan on resolving my debts in less time than allowed so I can get back on track with my good credit rating. Glad I found out about this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Davis,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Price

    Reviewed Aug. 9, 2017

    I am pleased with the way they took over all of my accounts and handled the debitors from calling me everyday and they did it all with an affordable cost to myself and spouse when I lost my job due to an accident that inabled me to work.

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    Process

    Reviewed Aug. 9, 2017

    The program was simple, I was able to check online at all times. I was Lucky enough to contribute more money halfway through the program & finish up early. My credit score is now in the mid to high 700s. I recently purchased a new residence & life is good.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 9, 2017

    Quick and helpful staff, made me feel good about my decision to enter their program. They explained the process and what to expect. Even discussed with me how they work with creditors. Answered all my questions and guided me every step of the way.

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    Customer ServiceOnline & AppStaffProcess

    Reviewed Aug. 9, 2017

    Overall good experience. Everyone was friendly and professional. Quick response to questions asked. Promptly responded to emails and eager to help. Website is easy to learn and navigate around. There weren't really any problems with the whole process except getting all the required documents together to send with application. I would recommend this program to others that are in the same situation that I was in at time.

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    Staff

    Reviewed Aug. 9, 2017

    I have had a great experience with Freedom Debt Relief thus far. Amber, my sales representative was kind and patient and worked very hard to help me every way that she could. Freedom has given me hope for a brighter financial future. The first glimmer of hope I have had in a very long time.

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    Customer ServiceStaffProcess

    Reviewed Aug. 9, 2017

    Jacob was very helpful and very patient with explaining to me all the details. He is a top-notch agent and I really enjoyed working with him. Jacob went above and beyond to answer all of my questions and make my experience great. I will definitely recommend this program.

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    Staff

    Reviewed Aug. 9, 2017

    Have no complaints, would definitely recommend to a friend. Setting up the help become debt free was very simple, staff were very helpful with paperwork, helpful when notified of any changes. Simple, stress free and not having to worry about paying several payments and just the 2 monthly.

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    Process

    Reviewed Aug. 9, 2017

    Great experience with Freedom Financial! Had 50k in credit debt. It took 4 years to pay off. But the process was doable and straightforward. Now working on rebuilding my credit and in 4 months my credit score is already at 670 and climbing.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    I am very happy so far with Freedom Debt Relief. They told me what to do and don't worry about anything. They told me when my debt will be pay off and that my credit score will go up. They also told me, "Any problem don't be afraid to call."

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    Reviewed Aug. 9, 2017

    You were the best company with the best rates that I could find at the time of my consolidation. Everything was exactly as indicated on contract agreement. I have no complaints, very good company to deal with if you have a situation that requires this type of action.

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    Reviewed Aug. 9, 2017

    Three years ago I found myself way too deep in debt to survive. I searched and checked all reviews to find Freedom Debt Relief as a solution to my problems. Now three years later I am debt free! I am deeply grateful to Freedom Debt Relief for the professional and ease that they go about the business of negotiations on my behalf. I recommend the NLLG that is suggested in the beginning. They worked together with FDR on my behalf on two occasions that cut my debts in half, if not greater allowing me room to make my monthly payments while continuing my rental payments and living expenses. I am so so grateful to the work, support, and care that is given in helping to erase debt from my life. Thank you FDR forever!

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    Customer Service

    Reviewed Aug. 9, 2017

    I went through the program. Paid off all my Debt, still debt free with a 744 credit score! Not the easiest to do, but the feeling of no debt is a big relief. Could not have done it without Freedom Financial taking my back. It was great to have the phone calls stop and Freedom to handle everything.

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    Process

    Reviewed Aug. 9, 2017

    When I contacted Freedom Debt Relief, I got immediate help in starting the process towards my debt relief. It was an organized approach and very manageable from my end. I was never bothered by the companies that I was indebted to. A very smooth process and what a relief when I was debt free.

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    StaffProcess

    Reviewed Aug. 9, 2017

    I was glad to have them help me with my debt. Without them and the structure of the program I would of never been able to do it. Thanks again Freedom for helping me stay on track and get out of debt! Much appreciated!

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Happy so far, nice and friendly staff, got everything sent off. Waiting for response. Couldn't have done it by my self. Ready to get this resolved so I can get moving on with everything. Thank you for all your help and support.

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    StaffProcess

    Reviewed Aug. 9, 2017

    I'm sorry but I would not recommend the program to anyone. I was misled by your team of employees. I ended up being in debt much longer than I was told and my credit was destroyed. I hope you will be more upfront with you future clients so they know it may take years for you to settle some of the debt. They informed me once I stopped paying they would be in a position to start settling and that was not the case. Majority of my credit cards were not settled for years. I had to leave the program and do the consolidated credit instead.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Buhl,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 9, 2017

    I was very satisfied with the FDR services which has already enabled me to reduce my debt by 50%. However, I am not very satisfied with my ConsulPlus services. Mailed a package to them April regarding hardship payment reduction which alleged they never got. Then faxed the information in July via phone calls. Hear they are backlogged per Lachelle. Still waiting for confirmation that the faxed 20 pages were received as of 08/09/17. Feel I am being ignored.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 9, 2017

    I enrolled with Freedom Debt Relief less than a year ago and so happy that I made the decision to work with them in consolidating my personal debt. In the last few months, the company settled my two credit cards balance, that's impressive. So far, I have no harassing phone calls from the creditors because of this company.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Wonderful and very hopeful, I appreciate the opportunity to able to get help to improve my life. Thank you for a great impact in my kids life as well. I'm very happy with my customer service experience with Jose. Very helpful and detailed information.

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    Staff

    Reviewed Aug. 9, 2017

    My consultant was extremely sensitive and kind. He gave me hope, when I was running out. I would recommend Freedom Debt Relief to anyone that truly needs help with debt. So far, they have been more than helpful, truly made me feel like things could work out without me having to file for bankruptcy. Thank you.

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    Customer Service

    Reviewed Aug. 9, 2017

    I was drowning in debt and was only making the minimum monthly payments on three credit card debts when I found out about this program. It was an answer to my prayers. They were able to settle my debts, two accounts for less than was owing and I'm now debt free from those three accounts.

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    Reviewed Aug. 9, 2017

    The whole experience has been relatively painless. I am already on my way to eliminating the debt on one of my credit cards. The Dashboard is a wonderful tool to help track your progress regarding debt dissolution and seeing the payments to your dedicated account. I look forward to resolving all of my debt issues within the next few years. Thank you Freedom Debt Relief!!

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    Staff

    Reviewed Aug. 9, 2017

    Have just started my journey, but the team has met my expectations. I look forward to resolving my debt with them. Thank you for your patience. In a few years I will be debt free. You will be happy and at ease with Freedom Debt Relief.

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    Price

    Reviewed Aug. 9, 2017

    While it is tempting to accept a payoff settlement, beware of the service fees and interest charges. My debt was settled with my creditors for what appeared to be a very reasonable amount. But by the time Consolidation Plus added their fees and the interest rate, the new total I owed them, was not so attractive as what they had settle for.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    Freedom Debt Relief has answered a prayer for me. This organization teaches consumers to control your own finances with the knowledge you need to succeed. The company wants you to have this success with your savings you need in life. Freedom personal are helpful, friendly and knowledgeable in their professional field. Thank You Freedom Debt Relief.

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    Reviewed Aug. 9, 2017

    Because creditors were not paid timely to Captial One I had a judgment placed against me which has done terrible damage to my credit. I was not notified that more money was needed to pay this creditor and therefore they took me to small claims court. I was and still am very upset.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Sheets,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed Aug. 9, 2017

    I was able to get my debt reduced and my payments down to manageable amounts each month without all of it going to interest. Before Freedom Debt Relief, I felt overwhelmed with my credit card debt and trying to get the principal amount down. To me it was getting hopeless. After working with Freedom Debt Relief I see an end to my debt in four years with payments I can manage. Maybe even sooner, if I can make bigger payments which I plan to do when I can. Feeling a lot less stress thanks to completing Freedom Debt Relief's Resolution program!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed Aug. 9, 2017

    To be frank, I was concerned about participating in this service. My wife and I had accumulated a lot of debt, and we're considering filing for bankruptcy. We saw a commercial and contacted FF, as a last ditch effort, and were glad we did. This is not a debt elimination scheme. This is a real program for people drowning in debt, looking to restructure their debt, pay off their creditors and move on with their lives. We worked with our Freedom Financial counselor, taking the time to fill out all the appropriate paperwork, and followed their advice, regarding how to address creditors who called us looking for payment. The program works! It took time, but we were able to pay off creditors, based on a flexible payment restructure plan, that did not require us to go to court. I highly recommend Freedom Financial to anyone drowning in debt, and looking to pay off their creditors, without filing for bankruptcy.

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    Staff

    Reviewed Aug. 9, 2017

    I felt that everyone I dealt with was helpful, and made me feel at ease. They answered my questions. I did not feel judged for getting myself into the debt situation I was in. Everything went smoothly and simply. I was very pleased with the whole experience.

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    Staff

    Reviewed Aug. 9, 2017

    I was drowning in debt with no relief in sight. I tried getting consolidation loans but not able to get any until I saw the ad for Freedom Debt Relief. I applied and they took care of problem. I should be debt free in three more years. All of their reps were very helpful in explaining what to do next.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 9, 2017

    Everyone has been so helpful. It has been a pleasure dealing with you. Mr. ** explained everything thoroughly. He was so helpful and told us anytime we had an questions do not hesitate to call him. Thanks again for all your help.

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    StaffProcess

    Reviewed Aug. 9, 2017

    It was an Awesome experience. Changed my whole life for the better. I finished my program in four years. The people were great and the process was easy. I could not believe my debt got settled. I also got new credit now and my credit score bounced back.

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    Staff

    Reviewed Aug. 9, 2017

    I would recommend Freedom Debt Relief. My experience with Freedom Debt Relief was very satisfactory. They helped me when I needed assistance with my financial situation. They were very helpful when I would have questions. They were very professional. Thank you.

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    Staff

    Reviewed Aug. 9, 2017

    Freedom Debt Relief are awesome. At a moment when I felt a heavy burden due to financial stress, Freedom Debt Relief Offered Their Help. Thank You Freedom Debt Relief. Freedom Debt Relief Personnel are very professional and courteous. Talking about follow up? Freedom Debt Relief will not abandon you.

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    Customer ServiceProcess

    Reviewed Aug. 9, 2017

    Great program... Was a life and sanity saver. You cant go wrong with Freedom. Took four years to graduate. Made my last payment in July of 2017. My credit scores are already going up!!! Give them a call!!! They will answer all of your questions.

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    Reviewed Aug. 9, 2017

    Did what they promised. But you have to be careful because one hand does not know what the other is doing. They will make an offer and not have the funds to cover it because someone else has already promised the funds available to someone else. After finished was receiving things that needed to be reported on income tax months after filling. When questioned why they said they were short handed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Chavis,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    Thanks for the wonderful help and guidance in controlling my mistakes. My life is so much more relaxed. I enjoy spending time with friends and family. Work around the home place with my bills paid off having fun. Thanks again.

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    StaffProcessTransparency

    Reviewed Aug. 9, 2017

    Although I have just joined the program, I am very optimistic that I made the right choice. I enrolled with Cat ** and was very pleased with her help. She explained the program making it easy to understand and answered my questions promptly. I have made my first payment and am looking forward to the future!

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    StaffProcessTransparency

    Reviewed Aug. 9, 2017

    Everyone was very helpful, professional and understood my situation. Answered all my questions and walked me through the entire process step by step. Followed up with me regarding my welcome packet and helped ensure I submitted everything. Keeping me up to date with the progress of my situation.

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    Customer Service

    Reviewed Aug. 9, 2017

    Thanks to Freedom Financial, I am finally back on track! My credit scores have recovered and I have learned how important budgeting is! I would highly recommend them to a friend! Their customer service was top notch and they were able to answer all of my questions, intelligently and quickly!

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    Reviewed Aug. 9, 2017

    I was so far into debt with credit cards that I saw no way out. A friend recommended FDR and within 4 years I was debt free from credit cards. Without FDR I know I would still be in debt even worse than I was 4+ years ago. Thank you FDR for all you did.

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    Reviewed Aug. 9, 2017

    Everything seems to be going as planned. Will increase rating when the company (Freedom) actually starts settling and paying down debt. Hope the process works as Freedom says it will. It would be easier dealing with one company. Seems like it was three different companies to put this deal together.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Szymcik,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    They help a lot. Very great company. They got the creditor off our backs and we are very grateful. Thank you. I dont know what I would do without their help. Probably be behind on our credit cards. They changed our life a lot. I would tell people how they helped us.

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    Reviewed Aug. 9, 2017

    Freedom Debt Relief allowed me to pay off bills in smaller amounts, although some CC completed a 1099C which forces you to claim the write off in your taxes. This hurt during the financial struggle, but I am happy to say, I am DEBT FREE... Difficult time, but well worth it. Now to begin a Newer, Richer financial life style. Thank you Freedom for providing me a debt free lifestyle.

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    Reviewed Aug. 9, 2017

    I have been sending the welcome packet and they always say they did not get it but I have proof that it was sent by fax. It is very frustrating!!! To know I sent it and they keep telling. Me they did not receive it!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Samboy,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    Freedom Debt Relief has taken a big burden off my shoulders. I am now on my way to a more stable situation with my financial outlook. Thanks to all who helped me in this journey. The staff and advisors were very knowledgeable and were reassuring every step of the way.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    It was an easy process to sign up and understand. The representatives were very helpful when I did have a question or needed to submit a document for record. I barely needed to keep track of it as I trusted FDR to take care of everything. Before I knew it my debt and credit were taken care of that I hardly believed it. I actually called to check and confirm. It was the most wonderful feeling ever!!! Great job and I am glad that I took the step the call.

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    Staff

    Reviewed Aug. 9, 2017

    Their representative was extremely helpful and knowledgeable about the subject of debt relief. She helped feel reassured that I could solve my problem and get out of debt by using Freedom Debt Relief. My financial future is no longer bleak and I feel that I can function again.

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    Customer ServiceStaffProcess

    Reviewed Aug. 9, 2017

    I am fairly new to the program but happy at this point! I found myself drowning into debt fast and had to have help soon. I call FDR and they had the papers I needed to fill out quickly. Also, the staff is very patient and super helpful!

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    Staff

    Reviewed Aug. 9, 2017

    Not 100% good to my credit report. I tried unsuccessfully contact the person who was handling my settlements since one of the accounts still show as pending in my credit report. I'm not happy with that since I thought all settlements were done. I don't know at this point, who to contact since my last contacts with you guys were pretty slow.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Great Service and Communication. I'm looking forward to getting my credit back. I've never used this type of service before. I kept up on all my payments but I just had too much credit cards. So I felt it was time to do something. And The FDR team was great at explaining and helping me get started.

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    Staff

    Reviewed Aug. 9, 2017

    Representative was very professional and upbeat. Provided a lot of knowledge in a short period of time. The program sounds like it will really help me to bring my finances in line as I prepare for retirement. Can't wait to get started.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    I would recommend Freedom Debt Relief to anyone with credit problems because they really care about helping you get out of debt. The customer service staff are Great and have the expertise to give you the information needed to help you turn your life around and get out of debt.

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    Reviewed Aug. 9, 2017

    Debt settlement is pretty nerve racking. Freedom tried to be reassuring, I had to fight my own demons, with regard to the settlements. For the most part I was very satisfied, only one account was allowed to go to legal department. I wasn't happy that this account wasn't settled before I was served, it was settled by the time I had to appear in court with that information. I have been able to buy a car and a new house since the settlement. I am still feeling the effects on my credit score but everything should be dropping soon. I recommend Freedom when things happen in your life and you know you can't get out of debt. BUT learn from your credit errors.

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    Reviewed Aug. 9, 2017

    I am very pleased with FDR's help getting me on my way to zero debt! I would recommend this to someone else in the same situation very quick. Thanks for all your help FDR and now Consolidation Plus, because I am working with them soon, thank you.

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    Reviewed Aug. 9, 2017

    I am happy with the service. I would like to know how many more payments I need to make. Could someone please contact me with this information. I can be reached at **. I am trying to retire by my next birthday and this information would help me. Thank you.

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    Staff

    Reviewed Aug. 9, 2017

    Sherri made me feel comfortable. I am not use to not paying my bills on time. With my undue hardship she has made the experience bearable and not embarrassing for me. I look forward to a great positive outcome with the rest of the team that I will be working with. I know it is early in the game, but I am getting notices and other things that I am forwarding on to your company for communication reasons.

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    Staff

    Reviewed Aug. 9, 2017

    This is one of the best companies I have ever dealt with. Not only do they know their stuff, but they make you feel safe and secure about what you are doing. They cannot help you enough, and they are always there for you. I highly recommend this wonderful company!!

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    Price

    Reviewed Aug. 9, 2017

    In my haste to get everything settled, and given this it. I agreed to it. But now down the road after the dust settled. It has sunk in that interest rate is so high. I have tried to refinance but cannot get it. So I am just going to keep making the loan payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed Aug. 9, 2017

    It sounded so great that payments would be lower this & that, but there always a CATCH. You paid into & then transferred to Consolidation plus & payments are higher. Interest is higher. Credit scores goes down & after that you need to pay IRS!!! When negotiations is made the balance becomes the income to you!!! Never never will I recommend to anyone!!! I'm still in Debt!!! Sounded too good!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Mitsui,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 9, 2017

    I was desperate to get my debt down when I made contact with you. Part of the position you took was that your company would make all contacts with all the company's which I owed money. As you stated you would bargain with each company in order to lower payout. You did get a few to reduce their products payment but then I had to do the rest. First I was uncomfortable with the processing and I am certain that I didn't do a good job. The most disappointment was that after my credit went from the high 700's to 500. Since then it has been a struggle to get out of the low 600's. I have not missed a payment and still I cannot seem to recover.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Pink,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    I am happy that I have selected Freedom Debt Relief to assist me in resolving my debt problem. I feel that they are the ones to help me after viewing several other aspects. I look forward to meeting my goals with FDR.

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    Staff

    Reviewed Aug. 9, 2017

    So far my experience with Freedom has be great! It's been a load of weight lifted off my shoulders. All the people I've talked to at Freedom have been very knowledgeable and professional. Also like the website, will be easy to keep track of my progress of becoming debt free.

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    Staff

    Reviewed Aug. 9, 2017

    I was pleased with the Freedom Debt Relief. They assisted me when I needed it the most. Financial struggles happen every day, to people of all walks of life. Having an attorney contracted through Freedom also made it less challenging when one of my creditors tried to sue.

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    Price

    Reviewed Aug. 9, 2017

    At first I was skeptical, however, I needed help to rein in my debt and pay off my debt. Through Freedom, I was able to pay my debt at a reduced cost. There will be some set back on your credit score, however, once you pay off your debt through the program, your credit score will correct itself and you realize the benefit of the program. It is not always easy, however, it is totally worth it.

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    Reviewed Aug. 9, 2017

    DF allowed us to have a financial plan to remove a sizeable debt that allowed us to have a final goal of a payoff. However, one bill was forgotten about and went to a lawyer. Because of our extreme persistence, it was finally taken care of but ultimately caused much stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    Since I retired and am living on a fixed income that barely pays for my house payment and utilities, I've been struggling financially. This meant my credit card debt was getting paid late sometimes and I was getting fees that just kept getting higher. I reviewed Freedom Credit Relief and thought I'd give them a try as I didn't know what to do. They stepped in, discussed my issues, and soon we were setting up goals to help settle my accounts. Freedom Credit Relief took over and I am able to access my account at anytime, but I can just sit back and let them do the work!

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    Staff

    Reviewed Aug. 9, 2017

    I was please with the reduction in debt that was settled. Overall I was able to cancel debt quicker. Only complaint was the original agent said we could pay an extra fee after debt was cleared and it would wipe the default from our credit report. Later representatives knew nothing about this. My credit score didn't drop very much all said and done. =)

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Aug. 9, 2017

    I joined in 2015 & satisfied with Freedom then I received a call to see if I wanted to process the project sooner, and I stated yes & as a Senior I did not understand the complete process & just wanted the payments to be paid. Then I signed up with Consolidated (Loan). Once this was done I became ill with Stage 3 Cancer left kidney and had to have one half of the left kidney removed and still doctoring @ this time with Leukocytosis, Etc.. I called to see if I could set up Hardship and was passed on to person after person & did not return my e-mails than finally declined in 2016 - tried again in 2017 & they did allow to lower the payment for 3 months only. Wish that I could have this extended **Future clients - **Please make sure you read & understand the process**.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Aug. 9, 2017

    Started this journey with Freedom 2 1/2 years ago unwillingly, but I must say it was the best decision my husband and I made. The process was without problem, we were kept abreast of all negotiations. Two of our debts were totally cleared, no penny down. The others were all settled at 40% and or more. Customer service personnel also called monthly to ensure I was aware of the different processes and encouraged continuous participation via the web portal. Freedom's appreciation for their customers is evident in the awesome birthday cards sent and signed and also the continued encouragement in congratulations following each settlement. Thanks to Freedom we are debt free with concentration only on our mortgage. It was a beneficial and well worth experience.

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    Staff

    Reviewed Aug. 9, 2017

    I was able to get my debt covered in time but was not made aware I would receive tax documents for the debt that was taken away. There are specific forms that help with this. If they told me it was not obvious. My credit report still had blemishes on it that was promised to be taken care of. I ended up doing it myself after the process was over. In the end still happy they helped me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2017

    Laid off for over 2 years and unable to find employment, FDR worked with my creditors and helped me come to an affordable plan to meet my financial obligations. They were very professional, non-judgmental, and expedient in their service. My credit score is back to 750+!

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    Reviewed Aug. 9, 2017

    I was very impressed with Arey **. He took the time to explain everything I needed to know. Was so very patient and kind. The underwriter and customer service rep were also very professional and helpful. I am so very glad that I did this program!

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    StaffProcess

    Reviewed Aug. 9, 2017

    So far, the steps are simple and just make sure to have sufficient funds for every month. So far, haven't experience any problems yet. My representative is very helpful and informative. I got all my questions answered and guided. I am glad to join this program to relief my debts. I would recommend this company as I was referred to this company. Sometimes it's too true to believe but it is actually helping people monthly. Again, just make sure to make the deposit on time.

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    Customer Service

    Reviewed Aug. 9, 2017

    I am not aware that I have finished your program. I have not been able to contact you via email - you do not respond to my questions. I have asked for the balance of my account several times and never received a response.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Waterloo,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Aug. 9, 2017

    Thank you for everything. Robert help me a lot. I will recommend to a friend and family. I feel better now that I know I will pay my debt sooner. The process was easy and fast. Robert answer all my questions and he help me understand every aspect of the debt relief.

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    StaffProcess

    Reviewed Aug. 9, 2017

    This program is a great way not to have to file bankruptcy. Everyone I have talked to are very friendly and care about your situation. I would recommend this to anyone one that is in debt but don't want to file bankruptcy.

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    Staff

    Reviewed Aug. 9, 2017

    We had to short-sale our home in Florida because we both lost our jobs and we could no longer afford our home. So we moved to Alabama and found it difficult to find work. We were so deep in debt that we couldn't see our way out. We contacted Freedom Debt Relief and they explained how they would go about reducing our debt. It started out as quite the struggle but soon became easier and before we knew it we were debt free. It has been about 3 or 4 years now that we have been debt free and our credit rating is "Excellent". We have already steered several people toward Freedom Financial and they are all on their way to financial stability.

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    ProcessTransparency

    Reviewed Aug. 9, 2017

    It was so easy to work with this company. Put my mind at ease about my debt. Tailored the program to fit my situation. They walked me through each and every step and helped me understand the process. Would definitely recommend this company to anyone have credit card issues.

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    Reviewed Aug. 9, 2017

    Excellent! Will definitely recommend to a friend. Freedom Financial helped me rebuild my financial situation and now I am on my way to financial freedom. I thought there was nothing I could do for my situation but Freedom proved me wrong. I was done paying my debt in 3 years.

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    Reviewed Aug. 9, 2017

    I was so far in debt I knew I had to get some help. I contacted Freedom Financial for some advice and what I needed to do to get out of debt and stop the collection calls. Their advice was to get in a program that could help me get out of debt and stop the collectors from bothering me. I ask for them to set me up with their program and within a 4 year program I was out of debt and my credit score came up and I was able to buy a house. Without their help I would still be in debt and struggling today. Thank you FF.

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    Reviewed Aug. 9, 2017

    It's been five years since I was a client of Freedom Debt Relief but I am now 100% debt free. I was able to settle all of my unsecured debt while working with FDR and they even handled everything when I was sued by one of the credit card companies. I would never have known what to do in that situation without their help. After eliminating my credit card debt I was able to pay off my car loan and now have zero debt which is awesome!! I can't thank FDR enough, they truly changed my life.

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    Reviewed Aug. 9, 2017

    I was told my monthly payment would not change. It went from 675 to 715. I was hesitant when I was approached by Freedom Debt about paying off all the credit card debt because it was taking too long you said. I was surprised when my payment increased when I was told it would stay the same.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Chaney,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Aug. 9, 2017

    I guess the process doesn't go as fast as a person wants, but it's moving along. When I call Customer Service I always get a real person at the other end. And that really means a lot to me. In the past I have used another plan. Different company so I know the plan will work if you can stick with it.

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    Customer ServicePriceStaff

    Reviewed Aug. 9, 2017

    Very pleasant and professional first contact with Carol **. Customer Service the same. Hoping that the company can lower the price more than they first quoted me. Even though the first quote was amazing compared to what I actually owed. My situation had just got out of hand. Just started the program and will be able to see what kind of first settlement I can receive. Ask me the same questions in 4 years.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 9, 2017

    Everyone was very nice and explained each step of the process. Even the welcome call was informative. Shauna my representative was a key in everything from beginning to end! Each call and decision about the process was easy. Also being debt free in 4 years is a big relief of my mine!

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    StaffProcess

    Reviewed Aug. 9, 2017

    I received very professional service with Brian. He was very patient with all my questions, (I think he could tell I was stressed with my debt) and never felt pressured to go forward with this. I will definitely recommend this program. Thank you again for all your help!

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    StaffProcess

    Reviewed Aug. 9, 2017

    This organization is helping me and my family to get debt free. We can finally breathe a huge sigh of relieve. Thank you. Thank you. Thank you!!! We know our future will be better and a little smoother. I wished we had started this process a lot sooner. I can not say enough of how they have helped us. I did my research and there many pros and cons about this technique, but I truly believe the pros out weight the cons.??? Happiness does not come from doing easy work, but from the afterglow of satisfaction that comes after the achievement of a difficult task.

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    StaffTransparency

    Reviewed Aug. 9, 2017

    The person that help me with my account was patient and considerate because I am not very good with a computer. Everything was explained to me. The department that handled everything after the initial setup was done, told me what I should know about my account, Everyone was very considerate.

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    Staff

    Reviewed Aug. 9, 2017

    I'm so very thankful for this company! It's truly a life saver! My advisor Ryan was very helpful, very professional, and made me feel at ease. He explains everything to you and assures you that this is for real.

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    Staff

    Reviewed Aug. 9, 2017

    I have always been treated kindly, and my e-mails were always answered if I had a question or concern. I appreciate that. I am looking forward to being debt free as this is a hard journey, and a lesson learned on being more careful about how I use my money.

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    Staff

    Reviewed Aug. 9, 2017

    Paula ** was very personable and efficient in explaining the advantages of placing our credit card debt in the hands of the people at Freedom Debt Relief. I feel confident that they will do a good job in relieving us of our overwhelming debt.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Every time I call no one can help me with the questions I have, I continue to receive calls from the creditors on my cell and at work. I have left messages for the person that set me up with Freedom and I haven't received a callback.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Gutierrez,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 9, 2017

    My experience with Freedom Financial was both rewarding and stress free. What would have taken me forever to rectify my financial situation was completed in a timely manner. I can't be thankful enough for all the help Freedom Financial provided.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    I was very satisfied with customer service. The employees are very knowledgeable and helpful. I would recommend Freedom Debt Relief to anyone that is having trouble with tackling their debt. I never felt pressured into doing this and I was relieved when I saw the big picture over a 4 year period. Thanks for everything you are doing for me.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    It is very stressful to be in deep debt! It clogs your mind. It is hard making hard choices and letting the chips fall than restructuring. FFD was a friendly voice of reassurances over the phone. Paperwork was somewhat tedious if you have a lot of creditors but one piece of paper at a time gets it done. It was fun to watch my debts paid off!

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    Verified purchase
    Customer Service

    Reviewed Aug. 9, 2017

    Freedom Debt Relief helped me when no other companies would do business with me. Because of them, I'm no longer drowning in debt and am on course to be debt-free next year. I was always able to speak to someone on the phone or over email and they were always very honest and forthright with me. It was amazing to see how much debt they managed to knock off of my accounts.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    I found Freedom Debt Relief by a TV ad. I called and they were so quick to assist me and helping me get out from under a pile of credit card debt. The staff is alway available to assist and they are very helpful and will work with you if you need help. I know I made the right decision when I chose Freedom Debt Relief.

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    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    It was a good experience with Freedom choice. They help me get out of debt. The website was very helpful to see how my progress was doing each month. The staff was very supportive. I would recommend to family and friends if they are ever in debt to seek out Freedom choice.

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    Process

    Reviewed Aug. 9, 2017

    What a blessing Financial Freedom is! Our family will be forever grateful for all their guidance and care throughout the whole process! We have recommended them to others who feel they have no hope of getting out of debt. We tell them our story and how we graduated from the program - oh happy day! What a wonderful feeling to wake up feeling in control again with debt paid off!! Thank you again Financial Freedom - God Bless you all!

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Thus far I have had a good experience. The rep I worked with was friendly, concerned, helpful and very knowledgeable. He worked through things with me even though I was slow to respond at times due to my circumstances. I am optimistic that this will help my wife and greatly.

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    Verified purchase
    Process

    Reviewed Aug. 9, 2017

    The whole process was scary because I didn't realize it would affect my credit at that time. However, out of desperation from not being qualified for any consolidation loans, this was the best choice for me. Finally, I qualified for another one of their programs and on my way to true freedom from credit card burdens. Thanks FDR!

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    Verified purchase
    Process

    Reviewed Aug. 9, 2017

    This was the best program for me and my husband to get our debt under control and pay off in a manner that best suited us, and get out of debt as quickly as possible. It was workable, and we were able to find a monthly amount that we could afford and still pay off in a time period we were pleased with.

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    Verified purchase

    Reviewed Aug. 9, 2017

    Freedom Debt Relief has this far exceeded my expectations. Settlements have become much more quickly and have been much less than I would've ever dreamed. Still waiting for the other shoe to drop. Have had a great experience so far and look forward to resolving the rest of my debt in a similar manner!

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    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    If debt has you bogged down, then call Freedom Debt. They are awesome and the solution is easy and smooth. In the few months, we have used them they have already made great strides in our favor. Contact them you have nothing to lose, they are fabulous.

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    StaffTransparency

    Reviewed Aug. 9, 2017

    Every person I have dealt with is very friendly and very knowledge in what is said and explained to me. Thank Freedom Debt Relief for all your assistance. And settling my 1st account. Ya. Here again the people are so helpful, sometimes we talk about the weather, LOL. THANKS.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 9, 2017

    Just started this program and am so excited to see results. Everyone has been so helpful in beginning this process. So far I would definitely recommend this program if you are drowning in debt due to unexpected medical expenses or financial hardships.

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    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    Freedom Debt helped me out with my Creditors and they spoke to the Creditors on behalf of my hardship, and when the Creditors wanted to go to court Freedom Debt had Lawyers to go on behalf of you and your situation. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 9, 2017

    I had concerns when I first joined having never used a program like this. The staff was very helpful and reassuring that they would take care of me. At first I was making my payments and not seeing any results. Then they offered and settlements started coming in. Once I saw the results of my credit card balances being reduced to half my confidence rose. I am now more relaxed as I can see the date when I will be debt free. Thank you are words that does not seem to cover how grateful I am.

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    Process

    Reviewed Aug. 9, 2017

    This company is amazing! I was really impressed with the support and help I received. Freedom Financial really works!!! My credit was restored and back to normal almost immediately. I recommend this program to everyone I know. The three year program goes so fast. Now I'm debt free!!!

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    Price

    Reviewed Aug. 9, 2017

    My experience was great but 2 yrs. later I receive a form saying that I have received extra income that I must claim on taxes. It cost me a headache and 1000 dollars. But this form was from only one bank so be careful which banks you do this with. Make sure you do your research.

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    Verified purchase
    Staff

    Reviewed Aug. 9, 2017

    So far this experience has been very pleasant. I look forward to our ongoing work to get my life back on track. Everyone has been very helpful, pleasant and understanding. My questions have been answered in a very short period of time. Thank you again.

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    Verified purchase
    Price

    Reviewed Aug. 9, 2017

    So far so good! Just started and seems to be going well so far, don't want to get out of paying the debt, but the interest was killing me. Now I can pay it with some breathing room. If you can make it this is a lot better than bankruptcy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Freedom Debt Relief has been very helpful and understanding of my debt situation. Their willingness to help and their customer service was superior and exceptional. My consultant, Jeremiah, has been there to answer any questions and put me on the right track. I would recommend my friends and family with overwhelming debt to Freedom Debt Relief.

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    Verified purchase
    Customer ServiceOnline & AppStaffTransparency

    Reviewed Aug. 9, 2017

    Everyone was very helpful and understanding!! I had a very positive experience and do recommend it! I appreciated all of their help and assistance. Their open communication was wonderful and their website was very helpful as well. I would definitely recommend it to everyone!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 9, 2017

    The staff was very friendly and always willing to help. The dashboard was difficult to use. The first couple of debts got resolve quickly but the last few took awhile and we had to call to get updates on the progress.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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