Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Jan. 25, 2019
Freedom has made many settlement offers for me and has handled a sticky situation that I didn't think could be resolved. They are making my life so much better. I didn't believe that I would ever get out of this financial situation. I can breathe and smile again. Thank you Freedom.
We're happy to step in and lend you a helping hand, Dawn. We're happy to see you moving forward positively and towards your debt-free future. Keep up the great work and please let us know when you have questions regarding your account. Our client services team can be reached by calling us or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2019
Has been a great experience as I look forward to finishing these debts to be able to move on in life with better credit. With a little help from you guys and my ability to not get no more credit cards if I don't need them.
We're happy to hear that you've had a wonderful experience with us, Marilyn! We are also looking forward to helping you resolve your debt by lending you the helping hand you deserve. Also, please don't hesitate to contact client services when you have questions regarding your account, simply call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2019
Updated on 10/06/2023: It is now October 2023, and Freedom Debt Relief just negotiated my last credit card. It's been a long, difficult journey, but I'm closing in on graduation and I am so proud of myself. I could have never paid off that much debt in this amount of time without the help of FDR. I appreciate everything this company has done for me! And on a side note: I suggest you sign up for the lawyer services because one of my cards would not negotiate and I was sued. Again, the lawyers with FDR took care of everything. I have never been in trouble; I was terrified, but everything worked out fine. Literally, FDR saved my life in many ways!
Original: Betsy was very honest and supportive. So far I have not had any bad experiences with this process. I appreciate the fact that such a company exists for those of negatively affected by divorce. Many thanks for helping me sleep again at night!
We appreciate your great review, Carleen. We love to hear that our debt consultant took great care in easing your concerns. We're proud to be on your side and please don't hesitate to contact us when you have questions regarding your account, simply call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2019
So far my experience with Freedom Debt Relief is a positive. It would help if the customer was contacted more often. A customer doesn't know how hard FDR is working to resolve the debt. Would like feedback every 2 days.
Thank you for your honest review, Ray. We're happy to hear that you've had a positive experience with us so far. We will be sure to notify you when we have reached a settlement or if we need to bring something to your attention. You also have the client dashboard that is available to you 24/7 and is a great tool to use to track your progress! Additionally, if you have questions regarding your account, our client services team is available to call or email. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2019
Great help to avoid any creditors involving with lawsuits. The procession of the payments seem so fast for almost 2 years to pay the credit cards. I was hoping that it won’t too long until Year 2022 because of the credit scores. Please let me know soon if we can make better credit scores as than before.
We thank you for taking the time to write us a great review, Darin! We're excited to be working with you and we're looking forward to helping you reach your financial goals. If you have questions regarding the progress made on your account and your credit impact, please feel free to contact our client services team. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
I was finding it increasingly hard to meet my monthly obligations. About 10 years ago I used your service to help me at that time. I was pleased then and am sure I will be pleased with this experience. I went several years without a credit card and had minimal debt. Then I got some credit cards and made the mistake of letting my son use them. This won't happen again.
We're happy to be working with you again, Doris! We're committed to helping you put your debt behind you and we're excited to help you reach your financial goals. Don't forget that you can contact us seven days a week should you have any questions regarding your account. Our client services team is available. Thank you for being a part of Freedom Debt Relief!
Reviewed Jan. 24, 2019
Your staff has been very professional and helpful. Everyone has been very nice. I would recommend your services to anyone else that needs your type of service. I am looking forward to our continued business relationship. Thank you again for your professional service.
We're happy to be on your side, William! We are looking forward to helping you reach your next milestone and in the meantime, please feel free to contact us when you have questions regarding your account. Our client services team can be reached by calling or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
I have had a very good experience and customer service has been helpful. I feel like they care about me. They keep in touch with me and let me know how can review what is happening. They always make sure I know I can contact customer service if I have any questions.
Thank you for the many compliments, Jacqueline. We're so glad that you feel well supported in our program. It's also rewarding to know you are being kept up to date regarding your account. Keep in mind you can also view the details of your account by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed Jan. 24, 2019
A great experience with John. We got thru everything so quick and pain free I was amazed. A big "Thank You" to Mr. ** and the staff that helped make this all happen. I will certainly spread the word. Thanks
We appreciate your positive review, Nicholas! We're thrilled to learn that you had a wonderful experience with our debt consultants! Please don't hesitate to reach out to us should you have any questions regarding your account and thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
Exceptional customer support and service and also I’m excited that I enrolled in your service. I will recommend this great service to all my friends and family if they ever need this type of service! Thanks again for all you do.
Reviewed Jan. 24, 2019
Freedom Debt Relief has been the best decision I had to make. This is very effective program in consolidating your debts. Excellent service. They worked very hard and all my debts were reduced almost immediately. Highly recommend. Also, their customer service is amazing.
Hello Veronica,
Thank you for your review. You definitely made the best decision in choosing Freedom Debt Relief and we are so proud of your accomplishments thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
Freedom Debt Relief is working through all my debts in a timely manner and has negotiated my debt with the creditors very successfully. I am very happy with the results. Highly recommended. This program can and will help you with your debt relief.
Thank you for your great review, Esther! We're happy to hear that you're satisfied with the settlements that have been made. We're looking forward to your next milestone and in the meantime, please contact our client services team when you have questions regarding your account. Thank you for being a part of Freedom Debt Relief!
Reviewed Jan. 24, 2019
I would definitely recommend FDR to people I know. Everyone is so professional and encouraging. They assist you in a timely manner. My experience has been great so far. Some of the negotiations take longer than others. But when your goals are reached it very rewarding.
We're thrilled to hear that you're happy with the services we provide, Danielle! Our team is committed to helping you throughout each stage of your program and we're all looking forward to your next settlement. Additionally, should you have any questions regarding your account, please don't hesitate to contact client services. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
Freedom Debt Relief is a blessing to me at this time. I was so overwhelmed with credit I was to the point of not sleeping and only worrying. I put in a search for top credit relief places and Freedom was the first one on the list!! What a blessing!!!
Nancy, we're so grateful for the opportunity you have given us assist you with your debt! We just want our clients to see that there is a way out and becoming debt free is the way to go! Thank you for your incredible review! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
Could not be any happier. FREEDOM DEBT RELIEF has been ONE HUNDRED PERCENT involved and ONE HUNDRED PERCENT taking care of every detail. This situation has been so stress free. I have been of so peace of mind. I am feeling so very relieved ...
We're delighted to step in and help, Dennis! Our team is committed to your success and we're here for you at every stage of your program. If you have questions about your account as you move forward, please contact our client services team! Thank you for being a part of Freedom Debt Relief!
Reviewed Jan. 24, 2019
Everyone very helpful and answered all my questions and has remained a great source of knowledge when I need it. All my calls were answered promptly and inquiries solved. Great team of people, great plan and excellent negotiators. Would recommend.
Thank you, Jeffrey, for your impressive feedback and 5-star rating! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
Corey ** was AMAZING. Thoroughly explained every last detail and answered all my questions patiently, even if he was coming to the subject next. He did not hesitate or pause with any answer, and that earned so much of my trust. I am very satisfied with my experience and will tell everyone I come in contact with who needs help as I do. I can’t wait to be debt free and I’m very happy with who I chose to help me get there!
Thank you, Lauren, for the amazing feedback of the debt consultant who assisted you! Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
I could still recall the day like yesterday when I had placed a phone call and spoke to a wonderful young man. I was going thru a tough time, lost a loved one drowning financially, when the young man Jacob called back to see how I was doing. I was floored at his kindness and empathy. So here I am on the most wonderful journey of my life. Thank you Freedom. Couldn't do it without you and that special person.
Thank you, Latchmin, for your inspiring feedback! It makes us so proud to have phenomenal employees who dedicate their time to be able to provide an outstanding experience for all of our clients. Your review will continue to motivate us to carry our mission to help people become debt free and find a solution for their debt problems! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
I am pleased with the services that I have received in the Freedom Debt Relief Program. The program has helped to relief a lot of pressure off of me and I would recommend Freedom Debt Relief Program to others. The program has been great when it comes to settling my debts with the creditors.
Thank you, Mary, for your wonderful feedback about our company! Our clients are our top priority and ensuring that you are having the best possible experience! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
They are the best. They are great. Customer service is always able to help with issues with harassing phone calls, calling my employer and getting very rude operator answering the phone. Able to contact me, easy with ideas and ways to help me resolve my issues quickly.
Tonya, your feedback is very much appreciative! We're over the moon to hear we have helped you overcome those creditor calls and have been there for guidance. We look forward to continuing to assist you and provide you customer satisfaction! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
The settlement fees are way too high. It takes extra time and money to then pay off the agreed upon settlements. Wish settlements fees would be lower then maybe accounts would be paid off faster and be debt free faster.
Hello Heather,
We understand your concerns about the settlement fees. Our settlement fees vary and are calculated based on the law in the state you live in and the amount of your debt. Even with our settlement fee calculated in your monthly deposit, it will still give you a reduction on your accounts. Our program is designed to cut your debt in half and also helps pay off much faster than paying the creditors on our own. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
Im so glad I have Freedom Debt to help me with my financial needs. I do see progress is being made rapidly. If I have concerns or issues, I call in and speak to someone and my all my questions were answered immediately. I look forward to the day I am debt free. Thanks Freedom Debt Relief.
Thank you, Deneldia, for your fantastic feedback and 5-star rating! It's always a pleasure to be able to assist you with any questions or concerns you may come across. We will continue to fulfill your request. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 24, 2019
I am satisfied with the proceedings. I am glad that I entered the program, since it is still very difficult managing Finances on account of the high cost of medication for my self and for my Spouse who has being diagnosed with Dementia.
Audrey, we're so happy to have you part of our Freedom family! Thank you for the opportunity you are giving us to help you with your debt. Keep pushing forward as you're already taking a huge step to be financially free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
Everyone I have worked with at Freedom has been extremely polite, helpful and all around do a great job. This program has helped alleviate a lot of stress in my life and I feel good that I am able to pay back some/most of the money on these accounts. Thank you!
Thank you, Sharon, for your charming words for our company! We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
I am using this company to help me get out of credit card debt. They are doing a good job negotiating for me and have saved me thousands. They have settled with 3 credit card companies in the past 2 years.
Marion, congratulations on the reduction you have received on your accounts and the accomplishment on your accounts thus far! Each day you are getting a step closer to becoming debt free, keep up the great work! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
I have had a excellent experience with Freedom Financial. I would recommend them to friends if requested. You keep me well informed about the status of my account and I feel fortunate to have your help and support. I like the website and it is easy to work with.
Thank you, Mary, for your marvelous feedback! We're delighted to receive such amazing comments about how happy you are with our company. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
Colleen and others have been very helpful whenever I call in and they always remind me to check my client dashboard. Only recently, I seen where a settlement for my last account was approved for 1/29/19 but I never received a text or email authorizing the settlement like I've received in the past. I'm fine with the settlement as long as there are enough funds available plus to pay off my other account.
Thank you, Melissa, for your fabulous feedback about our company! We also wanted to inform you that at anytime a settlement is reached whether it's with us or NLLG we always need to get the client's approval before moving forward with the settlement. We cannot start making payments on the settlement without our client's consent or authorization. We can definitely look into your account to see what is going on. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
Mr ** was very knowledgeable, helpful and explained the situation where I could understand. Knowing I have someone helping me as helped ease my mind and relieved a burden I have been experiencing. I learned of this debt program on Facebook and took a chance, I'm very happy I did.
Pam, we're so grateful you have reached out to us for assistance with your debt and have put trust in us to help you become debt free! We will be with you every step of the way. You have our support and we will continue to provide you with the best possible experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
We have been pleased thus far with Freedom Debt Relief. When one of the companies sued for the outstanding amount we forwarded all information to client services and the attorneys and all was handled promptly with very little problem. Also all our accounts but 1 have been addressed. This is the best feeling. Can’t thank you all enough keep up the good work.
Thank you, Keith, for your phenomenal feedback. We really appreciate you sharing your experience you've had with our company and showing others that no matter what situation you're faced with you're not alone, Freedom Debt Relief is right by your side. Your review will ease people's mind to trust in us and reach out to us for help. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
Freedom Debt Relief want us to be debt free and want us to stay that way. Easy to work with and with extreme accuracy. They are very friendly and error free. When people become debt free they feel better about themselves.
Daniel, your terrific review is very much appreciative! Thank you for letting others know that our program really does work and we want to help people become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
Still getting calls from collection regarding Barclay account. Have asked you to reach out to them yet to get confirmation. I am pleased that other accounts are being dealt with but portfolio continues to call daily, could you please reach out to them.
Mary, we really appreciate your feedback. We also understand that these creditor calls can be overwhelming. We have to remind our clients that creditor calls are normal and they can continue to contact our clients as they are trying to collect the debt. Even if they are aware of you being in the program they will still call but as your accounts are being settled the creditor calls will stop. We don't want you to feel like you're alone in this as we have a solution to help eliminate these calls. We encourage you to reach out to our client service department so our highly trained advocates are able to walk you through on what you can do. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
My experience with Freedom has been totally professional and pain-free. Whenever I call, my issues are handled efficiently. I would absolutely suggest the company as a solution to debt relief. I look forward to paying off my accounts as soon as possible!
Beverly, we admire your feedback and we're so pleased to hear all the fabulous comments of our company! We're excited to have you reach your goal of becoming debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
Questions answered in a friendly informed manner. Always willing to take time to explain anything. Keeps me informed as to what is going on with my account through the website or with a simple phone call. Treatment to me and my account like they care. Which really helps in a nervous situation.
Thank you, William, for your spectacular feedback! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program. Giving you that peace of mind that you're in good hands is what we want our clients to feel. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
I am dissatisfied with negotiations on my ISPC account. When I entered it to FDR I owed about $6,888 & when it was finally up for negotiations I owed upwards of 9k! There were NO settlements on this account. I'm stuck paying for the balance I owed and ALL the fees associated that were incurred along with FDR fees. AND my graduation date was pushed back to 2022! Dissatisfied, would not have signed up with this program if I had known it was possible that some accounts would end up costing MORE than the amount I originally owed.
Dear Unika,
We're very sorry to hear that you are dissatisfied how your account was negotiated. When the creditor has agreed not to settle the account than less what it's owed it's usually when a creditor is suing you on an account and to stop any further litigation they will settle as a Stipulated Agreement which is the for the full balance. Not all creditors negotiate for a Stipulated Agreement, our NLLG always negotiates to get you the best settlement to prevent the creditor to proceed with further litigation. FDR does not collect any settlement fees on a Stipulated Agreement. I know this is very unfortunate on your end but the positive of this settlement is the creditor has stopped any further legal action against you. We know your other accounts have been successful to negotiate it's just this hiccup that has made change the way you feel about our program. Remember you're doing something positive and that is taking a step forward to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Jan. 23, 2019
It has been a great way to pay off big amount of debt... I would recommend this program to everyone. If you are struggling with lots of debt this is the way to go. They pay your bills for you... all you do is make one payment to Freedom Debt Relief.
Reviewed Jan. 23, 2019
FDR has given us the peace of mind that our debts will be resolved and we will be debt free earlier than we ever could have doing it alone. Their customer service is excellent with people who have answers and actually follow through with meeting our needs. I highly recommend this program for people needing help with extinguishing their debt most efficiently.
Thank you, Melissa, for recommending Freedom Debt Relief! We're overjoyed to receive such positive feedback and even more that you are satisfied! We look forward to continuing to assist you. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
They have a problem letting the account owner know that they represent the customer. I personally have 2 accounts that have been closed because they weren’t contacted and verified. Not pleased with their services. They are now trying to offer my account to their sister company? I’m paying $304 monthly and only $100 is being put towards my account. My credit score have gone down 200 points since using them. So why use them?
Hello Sandra,
We understand your concerns and we are here to help you resolve them. When a client enrolls in our program we do inform our clients that they will face a negative credit hit as our program is 24-48 months and we negotiate based on the funding that is available in your dedicated account. Not all of you accounts are being negotiated at the same time so that can sometimes lead for your creditors to close out your accounts. The great news is as your accounts are being settled your credit score starts to increase. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do, which is why clients turn to us in spite of any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Our goal is to help our clients become financially free! Please reach out to our client services department if you have any questions or comments regarding your account.
Reviewed Jan. 23, 2019
Every experience I've had with them has been great. They handle everything and now that I am more than halfway through, it's exciting. I am very happy with using them. The dashboard is very easy to use and it's great to be able to see my progress. Thanks to everyone involved.
William, we appreciate your outstanding feedback! It's rewarding for us to know that we're exceeding our customer satisfaction and our clients are having a wonderful experience. Also amazing feedback on using the client dashboard. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
He was able to respond all my questions and the process of the authorization was fast and easy, he explained step by step how this company will help me and how the numbers and percentages are. Thank you. I will totally recommend it
Thank you, Miriam, for your incredible feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company. We look forward to having you become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
Since my program is just starting I have no real comments concerning my service. I did think that my contact information would have already been changed, but this may happen with the initial plan payment. I was somewhat concern that my account showed a negative balance even before my first payment was made. Perhaps, I misunderstood the initial startup, which I didn't read in my welcome package.
Jacqueline, we would like to Welcome you to Freedom Debt Relief! Thank you for sharing your feedback thus far. When a client first enrolls in the program they will possibly see their account negative prior to the first deposit as the bank (Crossroads Financial Technologies) that is associated with your FDR account does charge an account setup fee and monthly service fee. Once your deposit clears then it will be deducted from there. Please don't ever hesitate to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
I called in with concerns about how we had an excess of funds in our account and 3 open accounts. 2 of these could have been paid off with money left over. DeAndre took one look and said, "Oh something can change here." He paid off our 2 accounts and gave me some advice for the last account. Our Graduation date changed from April 2020 to January 2019. We are almost done thanks to DeAndre!
Dear Ambra,
We couldn't be any happier than to hear that our client advocate was able to help you speed up your graduation path and went that extra mile to help resolve the concerns you were having. We work hard to fulfill our client's request and make sure they are having the best possible experience. We're so excited to hear that you are so close to completing the program and becoming debt free! Congratulations on your accomplishment thus far! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
You have sales people signing the public up for your program. They told me they would take all my debts and have them paid off over time. You did not take all my debts. Left one that I had to pay myself... at 320 dollars a month. I don't appreciate being, told something that is not TRUE.
Thank you for your honest feedback, Neysa. We sincerely apologize for your negative experience. There are some debts that don't qualify and at times, it would be more beneficial for you to pay an account on your own than to add them to our program. If you have additional questions regarding the eligibility of your account, please feel free to contact client services. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 23, 2019
I have so far good experience. I would recommend this service to a friend, if they ever needs it. I’m just trying to get back on the right track. Just trying to be financially responsible for my debts. I’m praying to stay out of debts and have my debts to a minimum.
We're pleased to hear that you've had a great experience, Judy! Every day you're a step closer to your brighter financial future! Also, please don't hesitate to contact us when you have questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
At a time when I was at my wit's end as to how to make ends meet, I came across Freedom Credit Program. I have been in debt management before, but this program was much more concise and no-nonsense. I am so glad I found it when I did. My only regret is that I didn't find out about it sooner.
We're happy to have you on board, Dorma! We're excited to help you resolve your debt and we're thrilled to hear that you're moving forward positively! In the future, should you have questions regarding your account, please feel free to contact our client services team. Give us a call and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2019
At first, I thought Freedom Debt Relief was somebody that would pay your debt off and you would pay them back. I didn't know that they were someone that help you with the debt. They told me how much I have to pay every month. It helped me very well, so I kept my part of bargain and they kept theirs. When I call Freedom Debt Relief, the people there are very, very nice people, but I didn't like my agent. When I try to call, I can't get him. One time, he gave me a wrong suggestion. I really didn't think that he really helped me good enough the way it should.
I learned a lot from Freedom Debt Relief in how to handle my situation in the near future better than I did in the past. I’m out of debt and I feel more freedom. They taught me how I can come back and be myself again, and live my life the way I wanted to live it without having somebody else to help me to live. I would refer Freedom to somebody.
We appreciate you taking the time to write us a thoughtful review, Russell! We think the progress you've made has been phenomenal and we're proud to have been by your side throughout your debt-free journey. Please contact our client services team when you have questions regarding your account, simply call or email us. Thank you for being a part of Freedom Debt Relief!
Reviewed Jan. 22, 2019
I have been bounced back and forth between FDR and NLLG and have now had a judgement placed on me because I couldn't get anyone in either place to settle a deal that was sent to me 6 months ago. FDR kept failing to enter it into the system. I won't be working with them on any further accounts.
We’re so sorry to hear you have had a negative experience, Timothy. We will have a member of our team reach out to you to address your concerns and hopefully resolve them. Thank you for your time and patience with this matter.
Reviewed Jan. 22, 2019
I was very pleased with Jessica, the way she explained to me about debt relief and what it meant to me. She had a good explanation of the process. I think she is going to be one of the best for your company. Thanks Jessica.
We appreciate you taking the time to write us a wonderful review, Billy! We consider ourselves lucky to have great agents like Jessica and we will be happy to pass on the kudos! Also, don't forget that we have a top tier client services team that's available seven days a week to answer any questions regarding your account. Give them a call or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
FDR did nothing to help resolve a pressing credit card debt with Capital One Selip & Stylianou even though I made them aware of it as soon as I was aware that they filed a judgment against me. It is clear with all the fees etc. that you have taken out for this process, FDR was not content until I purchased their litigation service, which I refused. You could have avoided the eventual judgment that was filed against me but chose not to. Very upset. Thanks for nothing!
Thank you for your honest feedback, Renee. The purpose of the legal subscription service with National Litigation Law Group is to step in if you're facing a lawsuit. If you opt-out of the service, they will be unable to help you resolve your account, but that's where we can step in. That being said, we have to have proper funding and proper notice, in order to resolve the account. Unfortunately, if they served you a judgment then we'd be unable to assist. We sincerely apologize for any negative experience and if you have any additional questions or concerns, please don't hesitate to contact our client services team. Thank you.
Reviewed Jan. 22, 2019
Jeff was the most amazing and helpful customer service agent I've ever dealt with. He made me feel confident about my decision. It's very embarrassing to know that I can't pay my bills but Jeff put my mind at ease and helped me realize I'm doing the right thing for me and my family.
Hearing great feedback like yours is validation that we have a helpful team and we will be sure to pass on your kudos to Jeff! Please continue to contact us when you have questions regarding your account, Theresa. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
So far so good. No concerns at this time. Hope this goes well and feel if I have questions they will be addressed in a timely manner. Just waiting for the process to start and things go well. Thank you for your help.
We appreciate you taking the time to write us a wonderful review, Oscar! We're happy to hear that your program is up and running smoothly. We're confident in the work we do and we're looking forward to your financial success! In the future, should you have any questions regarding your account, please don't hesitate to contact client services. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
I highly recommend Freedom Debt Relief. I have been swimming in this debt of high interest rates and was not getting anywhere. Now thanks to Freedom Debt Relief saved me from this vicious cycle and I’m now on my way to paying off of my credit. Thank you Jeff for all of your kindness and assistance.
We appreciate your great review, Jane! We are more than happy to step in and help guide you to your debt-free future! Keep up the great work and please let us know when you have questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
I have had a great experience thus far. It was easy to set up and get started. I have had big success so far with my settlements. My person of contact is not there any longer and I was not told she left is my only complaint.
We're proud of the milestones you've reached, Jennifer! Keep up the great work! Also, did you know that we have a top tier client services team that's available to answer any questions you may have? Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
Very happy with updates and progress reports on resolving our debts. We are definitely making progress! We have eliminated two, 5 others in progress, and pendings are in negotiations. I am virtually stress free from phone calls from creditors and harassing letters and threats.
Hello Amy,
Thank you for your outstanding review. We are very glad to keep you updated with any new information on your account. We want to congratulate you on your success so far and we are very confident you will become debt free soon. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
Freedom is a great company to work with. They help you out and are always able to answer questions you have. I would recommend this to anyone who needs a service like this. Thank you freedom for all you have done to help me get out of credit card debt.
Hello John,
Thank you very much for your review. We are so glad to assist you with your accounts and we would love to see you recommend our program to your family and friends. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
Upon calling the company was very helpful. They provided guidance and assistance each step. They have been very helpful with email and phone follow up. Currently we are just getting started in the process. My contact person has been very responsive. He responds quickly to my emails and phone request. This was a tough decision to make and Freedom has been very supportive. Joshua is my contact person.
Thank you for sharing your review, Darla. We are thrilled to have you a part of Freedom Debt Relief and we will continue to provide you excellent service. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
I have a ton of pride and asking for help was a big deal for me. Mark made this scary experience easy and I did not feel judge or belittled. I have hope for my future and hope that one day I can own my own property.
Thank you very much for your feedback, Catherine. We are so pleased to have you a part of Freedom Debt Relief and we are happy Mark demonstrated excellent customer service. We are very confident you have a bright future ahead of you. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2019
I needed relief on my credit card debt. I worked with Freedom for a little less than a year and I got all my cards paid off. Their debt consultants were very helpful. They explained everything that I needed to know and got my accounts approved. Also, the payment plan that I had was great and it fit into my budget. The cost of their service was relatively fair, as well. Freedom got my financial situation back and they made all my credit scores to go up quite a bit. I'll share my experience with Freedom to my friends.
Thank you for sharing, Raul! We're delighted to hear that you've arrived at your debt-free future and you had a great experience getting there! If you ever have questions regarding your account, please don't hesitate to contact client services. Thank you for being a part of Freedom Debt Relief!
Reviewed Jan. 21, 2019
Though I am glad to be with the program and you have been upfront with what to expect, this is not a program for the timid. My credit score has plunged and my credit report is a shambles. I will be glad when the four years are done.
Hello Kevin,
We greatly appreciate your honest review. We understand the journey to become debt free may be uneasy but we are confident you will see fantastic results, including an increased credit score. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 21, 2019
I applied for credit consolidation in October 2017 and was told I would be done paying down the credit by January 2022. Now the end date is November 2022 with a HUGE amount spent I did not expect. I will ever use this process again. It really has caused me problems in securing a new home after my husband's death. There are other ways to handle credit debt that's for sure!
Thank you for sharing your review, Tania. We want to extend an apology for any negative experience you have had with Freedom Debt Relief. We do our absolute best to negotiate and resolve your accounts in a very timely manner. Our program duration is typically between 24-48 months and we are happy to speed this up with additional funding going into your dedicated account. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 21, 2019
The only issue I have with FDR is their communication is slow. I think there should be a dedicated person to my account. I made two large additional deposits and I never can find out when the next negotiating will begin.
Hello Aaron,
Thank you very much for sharing your feedback. We want to apologize for any negative experience you have had with Freedom Debt Relief and in the future we will send you alerts with any new information on your account. Unfortunately, we cannot assign one individual to your account but any of our client advocates would be happy to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 21, 2019
They are awesome. They have been working with me on my debt that was out of control. They have resolved some accts. I have a peace of mind now that they are helping me resolve my debt. I look forward to becoming debt free. Thanks to Freedom Debt Relief.
Hello Juan,
We appreciate your positive review. We are overjoyed to take control of your accounts and we are glad to give you the peace of mind you deserve. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 21, 2019
I was a bit unsure whether I should use Freedom Debt Relief, however, after they took over my accounts I found I was paying off things very quickly. I would recommend them. If you want to clear your debt and work on regaining your credit score to a good score, I would recommend this company.
You had every right to be skeptical in the beginning, Susan. Great job on your part for hanging in there; even when things seemed a bit uncertain. Also, congratulations on the many settlements you've obtained with us. You are certainly on your way to a debt-free future! Please allow us to continue supporting you on this journey by calling client services with any questions that come up for you. We appreciate the recommendation as well! Thank you for choosing Freedom Debt Relief as a guide to financial independence!
Reviewed Jan. 21, 2019
FDR could not be not professional and helpful through the whole process of getting out of debt. I would recommend their service for anyone trying to get out of debt. They always answer the phone so you can talk to a person and answer all emails. They let you know that you're not alone throughout the time you're paying off your debt.
Thank you for the positive feedback, John. We appreciate the recommendation as well. It is our pleasure to accompany you on this journey. We're pleased to know you feel well-supported in our program. We ask that you continue to contact us in client services as other questions and/or concerns come up for you about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed Jan. 21, 2019
The staff at FDR have been most helpful in helping me save a great deal of money and also to keep me up to date on the status of my account. I just wish I had contacted them sooner, great people to deal with.
Later is always better than not at all, Charles. Congratulations on taking that initial step toward a debt-free future. We also would like to congratulate you on the settlements you've successfully obtained while enrolled with us. Great job utilizing your client dashboard to stay up to date about the details of your account. If you ever have questions about anything you see when logged in, feel free to utilize the chat option for further assistance. You can also give us a call in client services seven days a week for help. Thank you for choosing Freedom Debt Relief. Here's to your financial independence!
Reviewed Jan. 21, 2019
Since I opened this account in April 2017, I have made my monthly payments, without interruption. Despite this, my dashboard recently indicated that my graduation day has been rescheduled, adding 4 additional months of payments. When I called to inquire, I was informed that the original graduation day was an "estimate" since negotiations were still continuing. Can Freedom Debt Relief provide me an with accurate assessment of my account?
Hello Philip,
Thank you for sharing your honest review. We are very glad to hear you have been checking your Client Dashboard because this is a very effective tool while becoming debt free. Unfortunately, we cannot guarantee a program end date since we are negotiating with your creditors. Typically, our program duration is between 24-48 months and we are very confident you will become debt free by then. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 21, 2019
I would highly recommend this service to anyone who needs it. The last I spoke with was very good and kind to me and We worked very quickly through the work and got it all done as she very kindly walked me through the process. I appreciate her and all the help she gave me. Thank you so much.
We appreciate the high recommendation, Linda. Thank you for the strong vote of confidence! It's rewarding to hear how smoothly your enrollment process went for you. Welcome to Freedom Debt Relief! Please know we are here to support the journey to the very end. Client services is available 7 days a week to address any questions or concerns that come up. Thank you for choosing Freedom Debt Relief as a guide to a debt-free future!
Reviewed Jan. 21, 2019
I am a little nervous about this experience at this time. Not sure how my relationship with my creditors will be perceived. My intentions is not to pay them, just to have one easier payment with a reduced interest rate. I am hoping I have made the right decision.
Welcome to Freedom Debt Relief, Mark. We're ecstatic to have you aboard! Please know that our program is not a debt consolidation loan program. We negotiate a settlement amount for lesser that the actual balance. Once an agreement has been made with the creditor, the funds in your dedicated account (which have accumulated from your monthly deposits) are then used to make payments to the creditor until the settled amount has been collected. We will continue to negotiate the balances you've enrolled until we've successfully settled them all.
We're here to support you, Mark. Always feel free to contact us in client services anytime you have questions on your account. Thank you for choosing Freedom Debt Relief as a guide to financial independence!
Reviewed Jan. 21, 2019
I am very happy and confident that I will be helped with FDR. Ms. Laurene ** has been of great support for me. She explained clearly and in details on what to expect from the program. She answered all my questions and walked me through step by step in the completion of the transaction of becoming a client of your program. I am already experiencing a great peace of mind! Thank you very much!
Welcome to Freedom Debt Relief, Isabel. Thank you for sharing how well your Debt Consultant serviced you throughout the enrollment process. it's rewarding to know the details of our program were clearly explained to you and that all of your questions were answered to your satisfaction. As you begin your journey, please know that we plan to support you every step of the way. Always feel free to contact client services with any questions about your account. Thank you for choosing Freedom Debt Relief as a guide to a debt-free future!
Reviewed Jan. 20, 2019
I was going spinning trying to find a solution to take responsibility for my credit card debt. A friend of mine told me about Freedom Debt Relief program. I was interviewed, questions were made and answers provided. My case was accepted and I started the program. What can I say, your help has given me peace of mind, knowing that I am fulfilling my obligations and paying my debt in a legal but less stressful way. Thank you very much!
Hello Rigoberto,
We greatly appreciate your positive feedback. We are so thrilled to have you a part of Freedom Debt Relief because we will do our best to resolve all of your accounts. We are very pleased to give you the peace of mind you deserve and we are looking forward to your graduation. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 20, 2019
Mr. ** was very helpful and pleasant. He was very patient and explained things to me. Overall, he was extremely resourceful and was quick in getting back to me. I definitely must say that I would recommend this program to anyone. Thank you Mr. ** for your assistance.
Thank you, Josefina, for your wonderful review. We are pleased to hear Mr. Clarke explained our program very thoroughly and we want to congratulate you on starting your journey to become debt free. We are looking forward to your success, keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2019
Patsy is compassionate and professional. My concerns were addressed with the assurance that your company could help me. With everything wrong going on in the world, Patsy was able to give me hope that I would be able to resolve my issues. Thank you Patsy.
Hello Anna,
We greatly appreciate your feedback. We are so pleased to hear Patsy was able to further assist you and provide exemplary customer service. You deserve the best at Freedom Debt Relief and we are looking forward to seeing you debt free. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2019
The best, my answer to a big problem. When I have a question, I contact the customer service and always get a friendly rep. with full knowledge, and if not they take time to find an answer. I would highly recommend the program.
Thank you, Martin, for your fantastic review. Freedom Debt Relief is definitely the best debt resolution program and we are glad to answer any questions or concerns you have. We would love to see you recommend our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2019
Send out an email to see if this will be the best thing for me. Got a callback and went over the idea of this. After thinking about it and going through the pro's and con's I was very happy to have your team help get out of debt!
Hello Carlton,
We greatly appreciate your honest feedback. We are thrilled to have you enrolled in our program and we are very glad to assist you with your debt. Keep up the great work, success is coming your way soon. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2019
One of the accounts on my list showed creditor unknown and Erin told me how to find how who it was and we were able to resolve the issue together. She stayed on the phone with me while I went to another website to find the information I needed. She was very helpful and patient.
We consider ourselves lucky to have patient and caring agents like Erin! We will be sure to pass on the kudos, Janet! In the future, please feel free to contact us when you have questions regarding your account, simply call us or log onto www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2019
After reading Freedom Debt Relief's reviews, I decided to work with them on my debts since they seemed favorable. The enrollment was easy, where I just needed to give them the debt information like the credit cards that I wanted to be negotiated, the account number and the amount owed. Once I got enrolled in the program, FDR's reps kept me up to date. Whenever they were getting ready to make a settlement, I received an email or text message and then I responded. That debt was then settled and we moved on. And any time I called, they were very helpful. The program did a better job of paying off my credit cards than I did. It had paid off all my credit cards and I should be done in February. I’m actually graduating early given that the more money you pay, the more quickly it goes. And so, FDR's service was well-worth its cost. I hope they will keep on doing what they are doing.
We appreciate your phenomenal review, Dale! We'll always keep you up to date with your progress and you'll be the first to know when we have a settlement that needs approval! Please continue to contact us when you have questions regarding your account, simply call or email us. Congratulations on your success and thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
It's exciting to watch my credit score increase and it's because of the service I receive from Freedom Debt Relief. It wouldn't be possible without their assistance. All you do is set up your account and they do rest.
Thank you for your great review, Linda! We're very happy to hear that your credit is improving! Keep up the great work and please feel free to contact us when you have questions regarding your account. Give us a call or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
The rep was great until I told him to cancel the program. We felt rushed. It took way too long and we were to pay them and our bills too. They wanted to know why we were cancelling and I told him because we wanted to and I didn’t think I had to give account to others for what we decided to do once we spoke about it. My husband came back and said, "You know I need to think about this more before we go forward but you keep calling for our ** info and we owe nothing because we sent several messages saying cancel with a few days of setting it up". Just leave us alone but the reps were nice but we cancelled. Leave it alone.
We appreciate your honest review, Wilbert. We're very sorry to see you go, however, please know that we want to be sure that you're getting the help you deserve, even if that means you don't choose Freedom Debt Relief. Thank you again for your honesty and we hope that you're moving forward positively.
Reviewed Jan. 18, 2019
I’ve been in the program for almost two years now, they tell you that you only need to pay “x” amount of dollars every two weeks to finish in “x” amount of time, what they don’t tell you is that most creditors don’t wait that long to settle and will sue you. If you’re concerned about your credit, this isn’t for you. This should be a last ditch effort if you absolutely can’t afford your debt anymore. The only positive about this company is that they have outstanding customer service.
We're very sorry to hear that you've had a negative experience, Michael. Please know that Freedom Debt Relief does not intentionally hold onto your accounts until you're facing litigation. We never want our clients to experience this, however, we do know that some creditors are more likely to pursue litigation in order to settle a debt, which is why we have partnered with National Litigation Law Group. We sincerely hope that you were able to come to a positive resolution and please don't hesitate to contact us if you have additional questions or concerns, simply call or email us. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 18, 2019
Thank you for providing NLLG! It’s scary to get a summons, but NLLG made the process manageable. I’m grateful. This process has allowed me to run my day to day without taking the time to deal with creditors and collections.
We're happy that NLLG stepped in to help, Erica! Our team is committed to helping you throughout every step of your program. Any time you have questions or concerns, please call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
Everything is going well, and I’m satisfied with the fast service and process. I have recommended it to another friend and they enrolled and wanting to know how I can be rewarded as I know there is something if they stay with the program.
Thank you for sharing your experience, Benny! To learn more about our referral bonus program, please don't hesitate to contact client services! One of our representatives will be happy to answer any questions you may have. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
Without the folks at Freedom Debt Relief, I would be seeking bankruptcy. They have done a great job. I will recommend this group to anyone who is feeling the pinch of debt strangulation. They give you fresh air to breathe.
We appreciate your great review, John! We're happy to lend you a helping hand and we're proud of your success thus far. In the future, should you have any questions regarding your account, please don't hesitate to contact client services. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
Happy client. Freedom Debt Relief is the best. They helped me with my two Debts already! They do what they promised the first day you enrolled with them! We still have a long way to go but they keep on negotiating on my behalf! My creditors doesn’t not bother me anymore.
Congratulations on your settlements, Helen! We're happy with the success you've seen thus far and we're looking forward to helping you reach your next milestone. In the meantime, please don't hesitate to contact client services when you have questions regarding your account. Give us a call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
I have been with them 2 years now, and I had have 8 settlements so far. I only have around 4 to go. I am very happy about that. Customer service is great. They always answer promptly and answer all my questions. My monthly payment is high, but I want great credit, and to do so I am willing to pay it, so I can clear my credit faster.
Thank you for sharing your experience with us, Ann! We're proud of the success you've had. In the future, should you have any questions regarding your account, please don't hesitate to contact client services. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
Sometimes I feel like the bills that haven’t been involved in an agreement continue to add up and cause more late fees which means I feel I will be accountable to pay more back. It is all based on how much each individual that enrolls and how much money can be put toward the program every month. However, it is great to see my credit improving when a deal is made with the credit card company. I am very pleased with the progress so far. Looking forward to being debt free soon!
We greatly appreciate your honest review, Erin. We're pleased to hear that your credit is improving and that you're happy with your progress thus far. We are too! Should you have any questions regarding your account in the future, please don't hesitate to contact client services. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
Very poor service. I have had money in my account to settle all accounts but FDR has barely touched in in the months the money has been sitting there. As a result I received a summons for an account that could have been settled prior. There have been many times this program has felt like a scam. My largest debt I had to settle on my own because FDR could not do a thing. This program has done nothing. The amounts negotiated I could have done myself because creditors are always willing to negotiate the amount FDR has gotten. Not recommended.
We're so sorry to hear of your frustrations, Amanda. Understandably, receiving a summons on an enrolled balance is upsetting. Not all of our clients experience this. It is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. We can share that insight with clients during the initial debt evaluation and put plans in place to prepare if threats of legal action happen.
Freedom Debt Relief is a legitimate company that has settled over $10 billion of consumer debt and enrolled over 600,000 clients. Please don't mistake us for other companies that may take advantage of people who are struggling. Our program is designed to help you resolve your debt, period! We don't promise easy fixes. Our program requires commitment on the part of the client and it doesn't happen overnight. But it works. We hope your experience with us improves as you approach graduation. Thank you for your honest feedback.
Reviewed Jan. 18, 2019
Helped me settled with Capital One. They want to garnish my paycheck but FDR saved me. Thank you! Recommended anyone to use FDR, they helped me a lot in past. Easy to discuss with them when I am not able to make a month payment.
We greatly appreciate your positive review, Gail! We're so happy to hear that your Capital One account was resolved! In the future, should you have any questions or concerns, please don't hesitate to contact client services. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
He was very professional and helped me beyond what I expected. He sent me an email and told me that the debt collector was not supposed to talk to me like that. Told me he would get back to me after he follows up. Have me his name and number so that I know who is calling. I do hope that he follows up because I don’t know if that person was even legit because the person that called was a person that my account has already been closed.
We consider ourselves lucky to have a great team that's always willing to help, Margaret! Should you have any questions regarding your account or creditor calls, we have a client services team that's available seven days a week. Give them a call or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
Good experience. I’m so happy with you. Thank you for resolved all my accounts. Now I feel so happy to enroll with this company. Every time that I need help, you guys always here for me you your experience. Thank you again.
It is our pleasure to guide you on this journey, Sofia. You have done a great job while enrolled with us. We encourage you to keep up the excellent work! Please continue to contact us in client services with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2019
I started working with Freedom in 2017. My debts were out of control and unpayable. They helped me reduce my monthly payments and resolve my accounts for less than what I was owed. I saved thousands on interest alone! They even handle talking to my creditors so I don't have to be harassed by them. I would definitely recommend this company if you are struggling with debt and need serious help.
We're excited to be working with you, John! We're proud of the success you've had thus far and we're looking forward to your brighter financial future! Also, don't hesitate to contact us when you have questions regarding your account, simply call us or log onto your client dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Jan. 17, 2019
Recently had problems with a payday loan that was extracting money from my checking account which caused payments to FDR to be disallowed. Have taken steps with my bank to ensure that I had only two (2) automatic withdrawals from my account. FDR was one and Pioneer Military Loans was the other. In speaking with FDR's customer services I was able to clear the way for my account to move forward. They did a great job. Thanks to all.
We're so happy to hear that your issues were resolved, William! We're always willing to work with you, so please don't hesitate to reach out to us when you have questions or need assistance with your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
I had concerns with my credit card bills and since Freedom Debt Relief was already helping my brother-in-law, I decided to work with them as well. Setting up my payment arrangement was easy and all the time that I called customer service, they have been nice. The debt consultant I worked with was also nice and he helped me. So far, my experience with Freedom Debt Relief has been good. I got no regrets.
Hello Adolfo,
We appreciate your fantastic review. We are so glad you trusted us to assist you with your debt because we are excited to leave you debt free! We are very confident you will see excellent results and we will continue to demonstrate exemplary customer service and professionalism. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
I requested thru the dashboard instant message a change of due date and it was so quick I was so happy... I thought It was going to be denied. Because I had request a change of payment over the phone and they were only able to make the change only for one payment... Thank you. This makes my life so much easier.
Beatriz, your feedback is so encouraging to hear. We're always going to help you fulfill your request and make sure we're providing you with one of the best experiences. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
I called Freedom Debt Relief after talking to two other debt relief companies. I found Freedom to be the most fair in regards to giving me a legitimate amount to pay. One other debt relief company wanted $100 more to use, and the other didn't get back to me in a timely manner. I worked with Charlie who made the whole process painless. Everything was explained in detail and the plan is one that I can afford.
Thank you, Janet, for giving us the opportunity to be able to assist you with your debt! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
I contacted Shaun at Freedom Financial and he was able to quickly get me the answers I was looking for and then able to get me approved for a debt relief plan to help me clear up some outstanding debt.
Thank you, Jefferey, for your delightful feedback! It makes us happy to hear that your debt consultant provided you with a top-notch experience and made sure the plan worked out for you. We wish you great success within the program! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
Updated on 11/01/2019: I was really stressing out on whether I’m going through bankruptcy again and when I called FDR and talked to Tom, he was so reassuring and he’s made it seem like it was the right thing to do. And sure enough, it really has been a life saver. I don’t like having my debt hang on and on. I like to keep my credit taken care of, and this will be a little slower way but it’s better than filing bankruptcy. I got over $16,000 in debt in credit cards and FDR set up a plan, and then they made it mostly affordable. I even added a couple of more dollars to the account to keep it even going better. And they handle things very well, and if something comes in where the creditors change their name and change the account to somebody else, it’s easier to file with FDR because they’d take care of it for you. I just send them the paperwork, and they make it so easy.
It’s very easy to talk to somebody. You can just call or you can even text them, and somebody will get back with you. And also, if you need it, they have the insurance where if somebody comes and try to sue you, they help you with the paperwork. The payment plan started off really small, and they told me about how it helps to speed up the process. They make sure that the funds would be there for the creditors to get their money back. And they set that plan up so you can get it paid off sooner, then you could add on to the account for each month. Everything has been true to their word. I’ve only been in the program for almost a year. Out of my 13 accounts, 6 of them has already been taken care of within this past year, and so I just got 6 more to go. And I’m happy to be able to do that.
Original Review: It’s makes a difference when dealing with true professionals who helped in me deciding to have Freedom Debt relief working with me. I feel so comfortable and happy that I chose this company. I’ve talked with over 6 companies and when I heard Thomas **, I knew I was on the right track!
Wilma, we're so grateful you did choose us as your debt settlement company! You are on the right track to becoming officially debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
I am very happy with persons' responses and kindness when I call the main office. I'm not happy right now with the length of time it will take to pay off Synchrony bank accounts. I was told initially my debt free time was 42 months from signing up.
Hello Joy,
We admire the honesty of your review! We work hard to make sure we're completing you around the estimated date that was given to you when enrolling into our program. Now when we reach settlements all accounts are negotiated differently, it's depending on the number of payments the creditor is wanting to receive. Now if your concerns are that you don't want your Synchrony Bank to be stretched out, you always have the option for us to pay off the creditor beforehand, instead of having to wait for the final payment. Please reach out to our client services department and one of our client advocates will be more than thrilled to explain how we can do a lump sum on that account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
Good conversation. Very professional. Listened to questions and answered well. Made me feel we have made the correct decision to get the help we needed and deserve. We are blessed. Thank you. The conversation gave me confidence in what we are doing. Peace.
Thank you, Larry, for your remarkable feedback! We're enthusiastic by your positivity in the program, keep it up! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
So far they have done all what they said they would do, and I believe they will continue doing a good job in my case anyway. They really know what they are doing, as far solving my problem. I will recommend them to friends.
Hello Ronald,
You made the right decision by trusting us to assist you with your debt! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2019
My husband and I didn't think we would ever become debt free. For years we have struggled with credit cards, getting a new card to get a better interest rate only to be saddled with more debt. We used credit cards to pay off minor purchases or impulse purchases. Freedom Debt Relief took us through the process of becoming debt free from start to finish. They helped us see the light at the end of the tunnel, we are now 5 months away from being totally debt free and we couldn't be more pleased. I highly recommend Freedom Debt Relief!
Congratulations to you both, Patty! You two have done a fantastic job in our program. It has been our pleasure to accompany you on this journey. Thank you for sharing how greatly your household benefited from you and your spouse enrolling into our program. As you finish up the journey, know that we are still here to support you until the very end. Client services is available 7 days a week to address any questions or concerns that come up for you. Here's to being so close to your debt-free future! Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 16, 2019
This process has been pretty painless and the customer service is amazing. Every step of the way I have felt informed and that I always have someone that can answer my questions. Almost all of my accounts have current repayment terms and two have already been settled. I would have never been able to get to that point on my own, and would still be watching my balances grow while making the minimum payment. I look forward to checking my dashboard and seeing my progress. I feel very confident that I made the right choice with FDR!
Congratulations, Michaela! You are doing a fantastic job in our program. You are certainly on your way to a debt-free future. Keep up the great job utilizing your client dashboard to monitor your progression. It is our pleasure to accompany you on this journey. Please know we are here to support your every step. Continue to contact us in client services as other questions come up for you. Thank you for choosing Freedom Debt Relief as a guide to financial independence!
Reviewed Jan. 16, 2019
I would not hesitate to recommend to a friend. I would have been living with debt for a long, long time if not for the aid of this company. It is difficult making the monthly payments but I can see a light at the end of the tunnel which was something I could not see when I was trying to handle my debt alone. I have been working with Freedom Financial for a long time and for the vast majority of my calls, have talked with friendly and professional representatives. They have shown empathy without being condescending and have showed a sincere interest in assisting me with all of my inquiries.
We're so glad to hear this, Susan. Thank you for sharing the positive experiences you've had with us. Congratulations on a job well done! You have done a fantastic job remaining committed to our program. It has been our pleasure to accompany you on this journey. Please continue to reach out to us in client services with any questions that come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 16, 2019
Freedom has now allowed me to be sued three times. Rather than proactively trying to negotiate down my debt beforehand, they allow it to fall into the hands of attorneys which causes me to have to incur higher costs. The end result doesn't turn out any different other than costing more money for me and resulting in the attorneys making money. The only thing Freedom has really done for me thus far is put me on a budget. We'll see how they can do on the next bill that was just given to a law firm.
We're sorry to hear of your disappointments, Ms. Wright. Not all of our clients experience this, although it is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. We can share that insight with clients during the initial debt evaluation and put plans in place to prepare if threats of legal action happen.
Since Freedom Debt Relief is not a law firm, we can't give legal advice or provide legal representation to our clients. However, we do offer our clients the option to subscribe to a service from The National Litigation Law Group (“NLLG”), a national collections defense law firm. For a monthly subscription fee (paid to NLLG, not to Freedom Debt Relief), NLLG will represent Freedom Debt Relief clients in the event a creditor files a collections lawsuit.
We would like an opportunity to further address the concerns mentioned. A team member will be reaching out to you shortly. Thank you for your honest feedback.
Reviewed Jan. 16, 2019
FDR is helping us get out of an extremely big credit card debt!!! They have worked well with me in times of difficulty and now we seem to be on track to finish up in a couple of years!!! Thanks, FDR!!!
It is our pleasure to accompany you on this journey, Wayne. Congratulations on a job well done! You are well on your way to a debt-free future. As you work to get there, know that we are here to support you all of the way. Please contact us in client services anytime you have questions about your account. You can also view the details of your account by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 16, 2019
Been with Freedom Debt Relief for a little over 2 years and my experience so far has been outstanding to say the least. I especially love the Client Dashboard. It shows me everything like all the progress that's been made so far and how long I have left until I'm debt free!
Thank you for sharing the positive experiences you've had with us, Robert. Congratulations on the progress you've made since enrolling! We're so glad to hear how comfortable you are utilizing your client dashboard. If you ever have questions regarding anything you see while logged in, feel free to reach out to client services for assistance. There is also a chat option available on your client dashboard. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
Reviewed Jan. 16, 2019
The service is great and quick!! Never had a problem with any of the consultants. Very organized, unique and responsive to my needs. Great customer service and support!! Keep doing what you guys are doing best and help us get out of debt quick!
We're so happy to hear how pleased you are with our service, Earl. You are having an extremely successful first year in our program! It's so rewarding to hear how supported you feel with us. Please allow us to continue supporting you on this journey by contacting client services anytime you have questions regarding your account. We're available 7 days a week! Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed Jan. 16, 2019
George was really helpful, and took his time explaining everything to me about Freedom and what they are about, he talked me through it step by step, and reassured me on every question I asked and help me approve.
We're glad to hear you feel well-informed about our program. Congratulations on taking that first step toward financial freedom! It is our pleasure to accompany you on this journey. Please know we are here to support your every step. Client services is available 7 days a week. You can also visit your client dashboard at www.fdrclient.com to view the details of your account. Thank you for choosing Freedom Debt Relief. Here's to your financial independence!
Reviewed Jan. 16, 2019
So, far I have had a wonderful experience. My approval and set up process was easy and quick. Michael was great at walking me thru my options and answered all my questions. Hoping it stays the same throughout the program. Here's to being debt free!
We're glad to hear that everything has gotten off to a great start. We also appreciate you recognizing the great service provided to you by your Debt Consultant. As you continue on your journey, know that we are here to support you every step of the way. Client services is available 7 days a week. Thank you for choosing Freedom Debt Relief as a guide to your financial independence!
Reviewed Jan. 16, 2019
I had a bunch of credit cards that had debts that were starting to create a problem for me and my budget, so, I needed to find a company that could help me get rid of that debt. When I googled debt relief companies and debt consolidation companies, Freedom Debt Relief was the first company that popped up on the computer. Their enrollment process was complicated because I ended up signing up for an account where the payments were really too high for me. In fact, I wanna try and have it re-negotiated as soon as possible, because the way it’s going now, I almost have to call in for every payment and have the amount reduced.
So far, I have had four settlements that have gone through, but I haven’t been able to make payments on all of them. So, they have lapsed or they are in limbo. I am happy working with Freedom Debt Relief but their fees are a little bit high. The last negotiation they did for me was gonna be $900 for a $4,000 loan that was cut back to $2,000. That aside, almost everybody in FDR was helpful except for one lady I interacted a couple of days ago. She was very too cut and dried and not apt with customer service. She wouldn’t level with me and tell me what was going on and I felt like talking to a supervisor. I ended up being transferred over to NLLG and they said they didn’t have my account any more with the company that I was trying to pay off. And so, I bounced back to FDR and talked to a real nice lady. It was the second time and it was a much better experience.
We greatly appreciate your honest review, David. We're proud to be on your side and we always want to work with you any time you have questions or need assistance with your account. We understand that hardships happen and we hope that by contacting us, we were able to adjust your account to suit you better. We also want to apologize that you had a negative experience with one of our representatives, however, we are pleased to hear that you ended up receiving the help you needed. Please continue to contact us when you have questions regarding your account, simply call or log onto your client dashboard and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2019
Freedom Debt Relief has really helped me. I already have one account paid and working on two more. I've been able to up my monthly payment to them so hopefully will get my debts paid sooner. Would highly recommend this company.
Rebecca, we're so pleased to hear your success thus far with our program! We are continuing to work hard to obtain the best settlements so you could experience the significant reduction on your accounts. Thank you for recommending Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2019
Freedom Debt Relief (FDR) has helped me out to negotiate with creditors and making agreements to pay off my Credit Cards Debt... their service is great and my journey has been hassle free. I highly recommend their service to anybody that needs guidance and help to get out of consumer debt.
Holmert, we cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. Our greatest accomplishment is to help people resolve their debt. We will continue to be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2019
Freedom Debt Relief has helped me so much. Getting my debts paid off. Would tell anyone that if they need help with debt give FDR a call. They work with you over the phone and email. Give them a call.
Thank you, Timothy, for such encouraging feedback about our company! ! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful in your account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2019
I felt like I was never going to get out of debt. This program was very helpful and I was able to pay off my debt in a shorter amount of time than was predicted. Very happy. I referred a friend and she is also very pleased.
Dear Georgia,
Thank you for referring your friend to our company! Your review will help others to see that our program does really work and we truly care about our clients! We're excited to help you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2019
Waiting can be difficult. Debts are easy to build up and fast too! The Debt Relief folks are timely and provide the debt relief on time and work with your budget. The time spent waiting for results can be used to better use of your finances.
Patience is the key when it comes to our processes, Roger. Great job hanging in there, even when things seemed uncertain. It's rewarding to hear how satisfied you are in our negotiation efforts. You also made a great point in suggesting other ways clients can benefit from being enrolled with us. Keep up the excellent work you've been doing! Thank you for choosing Freedom Debt Relief as a guide to your financial independence.
Reviewed Jan. 15, 2019
The only disappointment is that the fee that is charged for settling a debt that was the same amount as when I signed up. I would've kept it current instead of letting it go in the rears. Besides that I guess it has helped overall.
Hello Claire,
We really appreciate your honest feedback! We're so sorry to hear that you are dissatisfied with our settlement fees. Even with our fees that we collect, it's a one-time settlement fee. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2019
I've had an overabundance of debt and credit card issues. I searched the internet very extensively and found out that Freedom Debt Relief was one of the better-rated companies out there. They were more reputable compared to the others and I was impressed with their willingness to explain their company’s procedures. They thoroughly explained everything in detail, what was available to me from them, and what they would actually do on my behalf as far as my debts were concerned.
I’m on a fixed income and they advised me to get a certain plan that they would work with me through, and the amount of money each month that I'd give them to take care of it would be satisfactory with me. They’re doing as much as what they possibly can with the debts. I’ve noticed that I’ve got two completed debts already. We’re working on the others. I also noticed that they were definitely taking care of things for me. I’m very satisfied with everything they had to offer. Their professionalism when I call to talk to a representative was very thorough and complete. They were very professional with it and friendly. I’m totally 100% satisfied with the program. I'd suggest Freedom if it would be necessary for a certain person whatever their situation might be financially.
Hello Peter,
Thank you very much for your review. We are very glad you enrolled in Freedom Debt Relief because we want the absolute best for you. We are pleased to explain our program thoroughly and we will continue to provide you with world class customer service. We want to congratulate you on your success thus far and we are looking forward to seeing you graduated. Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
I`am happy with the progressive at this moment. They have inform me that it would be slow. I appreciate how they keep me inform. I would recommended them to other. I know if I had more funds the progress would move fast.
Patricia, we would like to congratulate you on being one step closer to financial freedom! You will see that you will be completed from the program sooner than you know it! Keep up the great work. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
I was told they charge no fees and they do. I have 2 judgements against me now because Freedom did not try to make arrangements with them. I even told them of notices I had received of potential judgements and they still nothing to try to help with those situations.
Hello Karen,
We're very sorry to hear that one of your creditors is proceeding legal action against you. We never like to see any of our clients go through the situation where the creditor is suing you. Being in the program we can't ever guarantee that no creditor will not sue, that's why we work with a group of lawyers and offer legal protection if that were to happen. Not all of our clients experience this, although it is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years. We know how stressful this can be and we are here for you. A member of leadership will be reaching out to you to hopefully resolve the concerns you are having.
Reviewed Jan. 14, 2019
I give Freedom Debt Relief 5 stars. It feels good to know my debt is being handled and paid down/off. They communicate very well about everything you need to know. I am very happy I went with FDR! It starts off a little slow, but soon they have offers for you to approve and before you know it, you will see your progress and have your debt paid off.
Thank you, Ani, for the inspiring story of your debt relief program! We're over the moon to hear your success thus far! We couldn't be any happier than to hear how you motivate others to see that our program really does work and we're here to help become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
So happy with this program. I can sleep at night again knowing Freedom Debt Relief is helping me in this matter. Yes I will recommend to every single person. The process is so fast and they will contact me through text or email letting me know how everything is going. Once again THANK YOU FREEDOM DEBT RELIEF.
Thank you, Doris, for your spectacular feedback. Our greatest accomplishment is to help clients become debt free! We're so pleased to hear you couldn't be happier! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
Freedom Debt Relief has helped since 2017 when I entered the program. Since then I have had one account completely settled and others in negotiations. My financial state has been positive since FDR. I would recommend reaching out to FDR to see if they can help!
It is our pleasure to accompany you on this journey, Michael. Congratulations on the successes you've had since enrolling with us. We're excited to witness your progression toward financial independence. Keep in mind that you're able to monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to a debt-free future!
Reviewed Jan. 14, 2019
Great help from everyone at Freedom Debt Relief. Trying to pay bills when times are hard is not that easy. Then when you start getting phone calls from creditors it just gets so overwhelming. So I am glad that there is help. Freedom Debt Relief has lifted a big weight off of my shoulders and I am glad that they are always around whenever I have any questions or any concerns about any of my creditors. Even if I have questions or concerns about any of my debt they are always just a phone call away. I can also email them for any questions.
Thank you, Betsy, for your marvelous feedback! Your comments about our company are very much appreciated. Helping consumers become debt free is why we do what we do. We look forward to watching you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
Thank you for helping us to become debt free! You all have been more than help but friendly and professional!! We are so close to debt free! And this is a great feeling! Thanks again!! All of our contacts have been great and very helpful!!
Dear Steve,
We want to thank you for all your inspiring words and support you give to our company. We're so excited to hear that you're almost completed with your debt relief program and officially debt free! It's our pleasure to be able to assist you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
I was going through a rough time in my life but you guys made me feel like I could get my life back. Thank you for making the best start of a new year! I can now let go of all the stress I was going through. Also debt free!
Dear Rose,
We're so delighted to hear that you are very pleased with the result of your debt relief program! We are grateful for the opportunity you have given us. Congratulations on becoming debt free! You did it! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
So far so good... I have been involved for about a year and this company has helped me greatly in getting my accounts organized and paid back. My credit score has even increased slightly. I have a long way to go yet but I am pleased.
Thank you, Dawn, for your fantastic feedback about our company! We're thrilled to hear all the great success you have experienced with our program. We definitely share in your excitement as you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
Everything has been great except for the harassing ROBO calls. We have extra money every month, which we put in a saving account. Unless something important comes up, we are planning to have the 55 painted. Thank you so much.
Thank you, Ernest, for your terrific review! We know these creditor calls can be overwhelming but we do have a solution that can help eliminate these calls. Please reach out to our client service department at (800) 655-6303 and one of our highly trained client advocates will be more than happy to assist you. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
I'm glad I made the call. Having the phone calls come in was a headache. I have been worrying and praying about this for a while. Just to know that someone is there to help and understand what I am going thru is a blessing. Thank You.
Dear Alison,
We're so grateful that you have given us the opportunity to assist you with your debt. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
I wanted to thank you for helping getting my credit back on track, I cannot wait for me to be debt free. I smile every time I see one of my cards paid off. I was skeptical at first but Thank you.
Hello Francine,
We appreciate your wonderful feedback. We are so excited for you to start this new journey and lead you to financial freedom! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2019
You guys have set me up for failure. I did everything that the program said. Stop paying my credit cards, kept putting monthly installments into my freedom account and still nothing. I was served with a summons and you guys were no help to me. The two people I actually go on the phone offered me no help. The first one was sympathetic because she knew I was in a worse off situation but she put me on hold and never returned. The second person was rude and was no help. I was served with a summons and all the offers that were off to me were ridiculous.
I was paying freedom 324 a month but I was told in order to settle my debt I would have to pay another 850 a month for 12 months. I couldnt afford that, then I would have to pay back the full debt plus pay an extra 330 a month for a few years. That deal is obviously worse off than when I started plus the added ruined credit score because I was told to not pay the credit cards. Freedom pushes that you follow their plan and they can reach a solution for you if you stay committed but when the time came I felt neglected. I was better off dealing with this myself.
Hello Halima,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Jan. 14, 2019
When I originally called I got transferred to your sister company and they couldn't pull me up I was really really frustrated. I hung up and called back and spoke to John ** who was very professional, knowledgeable, personable, and very helpful! He is the MVP and or GOAT! He is definitely an asset to your team! I hope I get him next time!
Thank you so much for recognizing one of our hard working advocates! We enjoy celebrating those that go the extra mile to service our clients. We also appreciate you sharing how John was able to turn your experience into a positive one. Great job, John! Please continue to reach out to us in client services anytime you have questions about your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 13, 2019
When I first heard FDR, I was skeptical. But, I was in a very difficult situation financially so I took a chance and answered the email. It was the best decision I ever made. I was warned about scam artists, but I had a gut feeling about it. This program is the real deal. And the people who helped me are great. I am confident that I Will get to a great place with their help. My consultant, Adrian ** has become a friend I can depend on through his sincere and caring personality.
Hello Lucelenia,
Thank you for your amazing review. We understand the journey to become debt free may not be uneasy but throughout the program, we are confident you will see outstanding results. We are also very glad Adrian provided you with excellent customer service because you deserve the best! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2019
I don't know exactly what to say at this moment. However once my card get clear I will be happy to give great feedback for this company. However, Valentino ** was a great supervisor for my consolidation. So until my cards are cleared I will give great feedback anytime possible time you need.
Hello Veronica,
We appreciate your honest feedback. We are very glad you enrolled in our program and we are excited to show you exemplary results. Success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2019
They have helped me get rid of a lot of my debt. They charge a fair price for contacting my creditors. I recommended this company to my son. They put him with a company that helped him also. I recommend this company to anyone wants to get rid of debt at a cheaper rate.
Thank you for your review, Charlotte. We are very glad to help you with your accounts and we are looking forward to your accomplishments in becoming debt free. We also would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2019
I liked the way Freedom Debt Relief was set up. They had a dashboard and I checked them out. They were legitimate and it was their success rate that brought me to them. Freedom Debt had a plan. You get on a program, and you can pay off all your debt in such a time. The Freedom Debt reps seemed fine and have been nice. The lawyers I talked to have also been good about everything. I got set up by one guy, but every time I called, I get a different person. Usually, they send me an email to remind me that I got somebody, so I'm familiar if there's anybody overlooking my particular account in that regard.
But the problem that has been happening to me is I keep getting court summons for my credit. I just started this and I'm wondering if there's any way to deter these aggressive creditors, because I'm three-for-three now, and I will be four-for-four. I've already started paying one creditor back and these creditors could see that I am trying to do the right thing and pay to the best of my ability in my situation right now.
I thought about trying to get a loan to pay it all off and then pay it on the loan, but another Freedom Debt denied me a course on that. The creditor is affiliated with Freedom Debt, but I'm with Freedom Debt, so I don't know why they reached out to me. I'm in there trying to make it better, but I got rejected from them. I've called one person up at Freedom Debt and talked to them about that. But it seems that if a person is not a lawyer or if that person is not familiar with the law, they seem to ignore that person. As soon as I talked to this individual, I've seen it was put into a recovery service. I tried talking with some people, and they took an aggressive move for having somebody purchase my account for pennies on the dollar, which only means I'll be getting another summons eventually down the road and it's a little annoying.
Freedom Debt should determine this aggressive behavior of these creditors. A loan company called me out of the clear blue. Freedom Debt saw that I was having a problem and called me. I didn't know they existed or were affiliated with Freedom Debt. We should get all that information beforehand. I do one debt at a time with this program, and I move along at the pace that Freedom Debt says that I'm supposed to be at. I got a graduation date and I just keep making my monthly payment, and that's what I'm choosing.
Freedom Debt went with a payment plan by of what I made and whatever I could do. I can only do $300 a month, so that gets used up. With this one credit card that I'm paying, I should have a little extra money left over. But I got another payment coming up, and sometimes, they need more money to get negotiations going, so I have to put money on top of that $300 that I have in my account. When these negotiations happen, that payment could be $500 a month. It starts to escalate, and I always thought it should be right at three or four. My fear is that I'm gonna have to pay two of my debts off at the same time and that doesn't seem right to me.
Hello Mark,
We greatly appreciate your honest feedback. We love having you a part of our program and we will continue to do our best in negotiating your final account. Unfortunately, Freedom Debt Relief has no prior knowledge of an account going legal and we do our best to offer National Litigation Law Group as a legal service to all of our clients. We sincerely apologize for the negative experience you had with your previous accounts and we will do our best to receive a settlement on your last account before it goes into litigation. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
I really am just getting started, but so far my contacts have been very helpful in getting things set up. It has been easy to get things started with the help and tutoring with the phone counselor guiding me through the initial setting up of the account.
Thank you, Roger, for your positive review. We are very glad you started your enrollment of Freedom Debt Relief and we are very excited to negotiate on your debt. We are extremely confident you will see fantastic results and we are counting down the days until graduation. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
After four attempts to have a debt the was settled through litigation, Ms. Annel ** was able to get it accomplished. And then she followed with an email and a phone call to inform me that things where being taken care of. She is an extremely valuable asset to your company and should be recognized for this. She was able to resolve an issue that has been on ongoing situation since Aug. 2018 in less than 24 hours. Thank You Ms. **!
Hello William,
We appreciate your wonderful feedback. We are so glad Annel was able to further assist you with your account and we are very proud of your positive experience. We wish you the best through your graduation, success is coming your way soon! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
We were swimming in debt. We were making all of our payments but barely above the minimum. We knew with interest piling up we'd never get out of debt. Freedom helped us develop a plan and now we're seeing our debt begin to be resolved. We're sticking to the plan and we're not overcome with interest anymore. We know when we'll be out of debt and we've learned a lot about staying out of debt! They're a great support team and you'll never feel judged or like you're just a number to them!
We thank you very much for your review, Michael. We are overjoyed to have you a part of Freedom Debt Relief because we want the best for you. We are very pleased to resolve your debt and we will continue to provide you with exemplary customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
Always have very good customer service. They are knowledgeable and have advice and do not seem to be in a hurry to get off the phone. I wish all companies were like that. I know that that was a good decision to go with the company.
We really appreciate your review, Barbara. We strive for excellent customer service and professionalism and we are glad to show you this so far. We are here for you and you definitely made the best decision by starting your journey to become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
You are not done with my issue. OneMain claims you broke the agreement, while you say it is paid off. My credit is suffering terribly because of OneMain, and it is preventing me from buying a home in a retirement community. I am 67 years old, and you guys need to make this right!!
Hello Marilyn,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Jan. 12, 2019
I have become more aware of my spending. I was overwhelmed by credit card debt when I started the program. I was ill and recently retired. I knew I could no longer work even part-time. My dissatisfaction would be with the initial rep who refused to answer my questions about fees. Since then the company is much more upfront about the cost of the program.
Hello Lynn,
Thank you for your honest feedback. We are very glad you enrolled in Freedom Debt Relief because we are very glad to assist you with your debt and we apologize for any negative experience you have had. In the future, we will continue to explain our program thoroughly and feel free to let us know if you have any concerns. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
Irene, was super helpful and made sure I felt comfortable with the decision I was going to be making and also explained with very much detail every step of the process! She is awesome and I was very happy to choose Freedom Debt Relief.
Thank you, Cassandra, for your review. We are very happy to hear Irene further assisted you while enrolling into Freedom Debt Relief and you definitely made a great decision when you chose Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
I am a client of Freedom Debt, I am extremely satisfied with the services that have been provided through FDR. I have cases that have been reduced to a reasonable amount in a timely manner. I am pleased with Freedom Debt in all areas of communication.
We love your positive review, Tewolde. We are very delighted to see you enrolled in Freedom Debt Relief and we will continue to demonstrate outstanding service. Congratulations on your success thus far! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2019
My husband passed away and I had quite a few debts. I was trying to get them straightened out through the Freedom Debt Relief program. It was supposed to be for 4 years. And I just pay the monthly amount and try to get it done. I’m not having any trouble with it except right now, I just can't get on there with my internet. Other than that, I only have about three more to pay off.
Thank you for your review, Patricia. We are overjoyed to have you enrolled in Freedom Debt Relief because we have your best interest in mind and we are looking forward to resolving your final accounts. We want to congratulate you on your success thus far and we are confident you will become debt free soon. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
They have been excellent very easy to work with and now I am almost debt free and it’s been a pleasure to work with them. And I would recommend them to anyone. If you have any concerns they are very professional.
Thank you, Jay, for your review. At Freedom Debt Relief we want to provide world class customer service and professionalism and we are thrilled to have shown this. We love working with you and we would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
Martin ** helped me throughout this short agreement process, explaining things simply and concisely. He made it seem so easy and simple. I appreciate the help and wish there were more CS Reps who were as knowledgeable and helpful as Martin.
We are very pleased to see your review, Brenda. We are thrilled to hear Martin demonstrated excellent customer service and explained our program very thoroughly. We are excited to see your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
The young lady Haley helped me to understand how my Mom, Carol **, can end her program after 4 years. How much is involved, which accounts were still outstanding, and with a little Math explained what to do next. After 4 years of a very difficult situation, my Mom can afford to pay for Alzheimer's care for my Father.
Thank you, Trina, for your positive feedback. We love having your mother a part of Freedom Debt Relief and we are glad to explain how our program works. We are very proud of her accomplishments and we wish you the best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
I feel that my case was handled accordingly and I would use this firm and company again. I would have liked to have more updates and email feedback regarding the outcome of the case. But, overall everyone that I dealt with was professional.
Hello Tabatha,
We appreciate your honest feedback. We are very glad to resolve all of your accounts and we will do our best to update you with any new information on your account. We highly recommend checking the Client Dashboard because this will also keep you updated with your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
I’m so relieved. Don’t have to worry about my accounts. I check them weekly to see how is going. I’m happy with results. Thank God I made a good decision. Thank you Freedom. I will recommend this program to everyone.
Hello Kathrin,
We appreciate your excellent review. We are very pleased to ease your mind and to assist you with your debt. We have your best interest in mind and you made the right decision to choose Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
Always helpful and I see the debt getting paid quickly. Website is very user friendly! Ability to add debt is easy to access. Also the ability to increase your monthly deposit is easily accessible. My credit report is starting to look better with the help of Freedom Debt Relief.
Hello Linda,
Thank you very much for your review. We want the best for you at Freedom Debt Relief and we will continue to show you amazing results. We are proud of your accomplishments thus far and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
From the first phone call from my representative, Michael **, I realized I made the right decision to go with Freedom Debt Relief. Mike put my mind at ease and walked me through all the paperwork in a matter of minutes. I also had a wonderful Welcome call and she (sorry I forgot her name already...maybe Thelma?) was just the sweetest person! Thank you all for not making me feel like a bad person for getting in debt like I did.
Thank you, Janet, for your amazing review. We are so glad Michael assisted you while enrolling into Freedom Debt Relief and we will continue to demonstrate world class customer service through your graduation. We are very excited to see your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2019
I was very satisfied with the experience and look forward to continue until total satisfaction is accomplish and to continue if needed. I would highly recommend a friend or a relative that may be in need of the service that Freedom Debt Relief has provided.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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