Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 18, 2019
We had a good experience with our person who took our information. They explained everything to us very well. We hope all our creditors will agree to the terms we signed on for. I do understand our credit will take a plunge.
We are happy to hear our services are meeting your needs, Robert! Our team will be here for you from the beginning of your journey to the end. Feel free to reach out to Client Services if you ever need any assistance via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2019
I was a little skeptical about using their service but have found them to be very helpful and am glad I did. I had gotten to a point where I never wanted to be in life and thought there was no way to work through it. I’ve had nothing but good results. Thank you FDR for working for and with me.
It brings us such joy to read reviews like this, Mary! Our team will be here for you through every step of your journey to a debt-free future. Do not hesitate to reach out to Client Services if you ever have any questions call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2019
Reputable, stands true to their commitment., I was explained everything, what options I had. Very clear on what steps I take and at what point. They step in with creditors., I truly believe one I graduate from the program is save in tens of thousands. Sure would recommend to friends and family. Easy and the only way out. FDR thanks for committing to save me from this mountain of debt.
We truly appreciate your glowing review, Manoj! We cannot wait to help you achieve your goal of financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2019
Great service. The only problem is I wish there would be faster communication with my creditors to stop the phone calls. Aside from that, I think this is a great program. I am so looking forward to the future without using credit cards.
Thank you for your valuable feedback, Ann! we are glad to hear our services are meeting your needs. Did you know there are helpful resources on your Client Dashboard that will let you know how to deal with creditor calls, and what to expect in the program? If you ever have any questions please reach out to us or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2019
I am so incredibly grateful for how Freedom Debt Relief has helped me tackle my debt that I have built up over the years. I truly believe I wouldn't be where I am with my debt without their guidance and help.
Thank you for choosing us to help you, Jessica! We cannot wait to resolve your debt and get you the financial freedom you deserve. If you ever have any questions please reach out to us or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2019
My wife and I after swimming in credit card debt for years. Found we were paying more to our credit card than our house and car combined. FDR offered us a plan to relieve that debt in 3years. It works.
It brings us joy to hear the sense of relief you and your wife have obtained, David! We cannot wait until you achieve your goal of a debt-free future. Do not hesitate to reach out to Client Services if you ever have any questions call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2019
Customer service. I am grateful to Mary ** for her counseling during this stressful period of my working life. Due to injury & loss of employment, we got into debt & now I see a way out. Many thanks to Mary & Eric!
We are elated to hear you were able to obtain a sense of relief joining our program, Anna! Our team will always be here for you on your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2019
I am relieved to know that I am on my way to being debt free. I won't have to worry about if I'll have enough just for minimum payments. Being part of a debt relief program is a wise decision. The counselors are helpful and they made sure I understood the details of joining a debt relief program. Thank you.
Thank you for the opportunity to service your financial needs. If there is any other way we can help out, please contact customer service at or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 17, 2019
I'm glad I have the opportunity to work with this company and resolve my debt issues. To be able to be debt-free and save tons of money will allow me to pay my house off before I retire. Feels great and thank you for all you're doing.
Thank you for your kind review, Jennifer. It makes us so happy to hear that we have met your expectations. We will continue to work hard to make sure you reach your financial goals. If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team or via email for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Aug. 17, 2019
I am thankful that I enrolled in the program. I am starting to control my finances. The staff has guided me to a new beginning. It has been only a few days but freedom is on the way. I do recommend the program to anyone who is interested in being free from debts. Thank you!!
Thank you for your review, Cecilia. It is a pleasure to help you reach your financial goals and we cannot wait to watch you succeed. Let us know if you come across any questions or concerns. You can contact customer service or visit your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 17, 2019
I thought it would be stressful to talk to a representative, but Jaleesa made me feel calm and didn't make any judgments against me about the excessive credit that I have. I would recommend Freedom Debt Relief to anyone wanting to get out of debt.
We're very understanding when it comes to financial hardships, Sharon! We will always support you and stand behind your decision to obtain a debt-free future. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2019
Carol and the associates are very professional and respectful. They have the patience to explain to you the answers to your questions and concerns. They understand your situation and very committed to serve you. They are blessings to my life and I will always be grateful to them.
Thank you so much for your glowing review, Jocelyn! We work hard to meet expectations like yours. Our team will be here to help you along each step you take on your journey to a debt-free future. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2019
My Experience FDR is very good. Have already told several friends about your service. It's nice having a Company like yours doing what you do to help people in my situation. Please continue giving the perfect service you provide it makes life a little easier. Respectfully, Moses
Thank you for the recommendations and feedback, Moses! Our team is delighted to hear that you have received great service. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached by phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 16, 2019
They are helping me get out of debt. And their customer service is really good. They try to make you feel comfortable with the decision you make. I am glad that I did what I had to do. They help you when you most expected it.
Thank you for your kind words, Alicia! We are proud to know we are delivering great results for you. We will continue to work hard to make sure you reach your financial goals. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 16, 2019
Updated on 05/18/2020: We were in debt. Now we are working our way out of it. It is a slow process, but it is and it will happen. And if this happens again we know where to go for help. If anyone ask for help I will tell them about our experience with Freedom Debt Relief. Thank you Freedom Debt Relief.
Original Review: If we didn't see the add on TV and have the guts and call them to let somebody know that we needed help we would be paying for the rest of our natural life, so happy we did call, thanks for the freedom.
Thank you so much for the positive feedback, Francis. It's extremely rewarding to hear how much you've enjoyed our services! We are also glad you joined the Freedom Family. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2019
What can I say? Everyone at Freedom Debt Relief has been so kind, helpful and understanding. I feel much better knowing that I have you on my side to help with my debt issues. It was such an easy process and it lifted my spirits tremendously. I do not feel as stressed anymore. Thank You All!!!
We value your kind feedback about your experience, Julie! It is so rewarding to hear that we have lifted some weight off your shoulders. We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2019
Updated on 05/19/2021: I called to update bank information for my automatic deposit and the customer service rep was very patient and polite. I’ve had nothing but positive transactions with Freedom Debt Relief since I signed up in 2018! I would definitely recommend them!
Original Review: Honestly, one of the best decisions I’ve ever made... being in debt is overwhelming but knowing that Freedom Debt Relief is on my side, I feel like I can breathe again. They explain everything in the beginning and every step of the way. Definitely recommend FDR... you will feel like there is the light at the end of the tunnel just having a consultation!
Thank you for your kind words, Joy! We are proud to know we are delivering great results for you. We will continue to work hard to make sure you reach your financial goals. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached by phone or via email. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 16, 2019
I had to call several times with requests regarding a negotiated settlement. I was told that I could not speak with the negotiator, I was wasting my time even asking the questions because the creditor would not be responsive. I let reminded them that I had another creditor that I owed $15k, they mucked that negotiation up, I took it out of my program and settled it on my own for $3,000. Not sure why I'm wasting my time, paying them and still having to do their job.
We appreciate your honest review, Larry! Freedom Debt Relief has been negotiating savings for our clients with hundreds of creditors since we started in 2002. Our knowledge and experience puts us in a strong position to stand up to your creditors and fight for the best settlements possible. We sincerely apologize if negotiations are not going as fast as you expected, we encourage our clients to make additional deposits if they choose to speed up their graduation path. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief
Reviewed Aug. 16, 2019
Definitely worth it, they update you monthly on what’s going on with your credit card settlements so you are never in the dark. They make sure to get you the best settlement out there. Thank you, FDR.
Thank you so much for the positive feedback, Bella. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2019
Freedom has always been wonderful to me. They have always been kind and understanding of my situation and courteous to me. I would and have recommend them to anyone! They are very reputable and trustworthy. I was on $40,000 worth of debt when I started 2 years ago and now I will be finished in 6 months.
We love your great feedback, Roberta! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached by phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 16, 2019
Actually, I do not know what to expect from Freedom Debt Relief, but they're helpful to explain to me the pros and cons of having my debts settle. My hope though that I would be debts free in few years time.
Thank you for sharing your experience, Judith. We are so happy to hear that you are experiencing great services. We are confident that you will reach your financial goals. Let us know how we can continue to support your journey to financial freedom. Please reach out to our client services department should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2019
Thank you for all the help you have given me. You all have made it easy for me to get started and complete the process. I look forward to eliminating debt. It wasn't exactly what I wanted, but with your help, it has changed how I feel about it.
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard, or contact Client Services by phone or via email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2019
I called concerning a letter I received from one of my debts. They were able to answer the question and was told to also send the letter so it would be kept in my file. I was also told just to send any letter I receive from any of my creditors.
Priscilla, we value your wonderful review! We take pride in knowing we have a highly trained and professional team to assist you with answering all your questions. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services via phone or email. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 15, 2019
This is a nail-biting experience in the beginning. The process wasn't quite what I expected. I'm getting used to the letters and calls from creditors, and what I have to do with them. Still scary at this point, but I'm hoping things will close up soon. I just keep paying my bi-monthly payments, and waiting for the next text to say a loan has been negotiated. So far, the process has been decent.
Thank you so much for your honest feedback, Deborah! We're so glad we can be by your side on your journey towards financial success. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
At first it seems that nothing is being done. Once your deposit balance is high enough the offers start coming in. The NLLG coverage is definitively worth it since not all banks like to work with consolidation services. It costs a bit more but it is worth the peace of mind. But watch out for rules in your state/county for court costs which are not paid by the company.
Thank you for the honest feedback, James! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services by phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 15, 2019
The level of commitment from the staff was excellent. They were extremely helpful with all of my financial actions from start to finish. The process was very easy and highly informative throughout the entire process. The staff never left me in the dark about all facets of the process.
Thank you for sharing your positive experience, Ross! We take pride in knowing we have a highly trained and professional team to assist you on your journey to a debt-free future. Do not hesitate to reach out to Client Services if you ever have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I have found FDR to be the solid rock I needed with my credit accounts. I am well on my way to resolving my credit accounts that I could not have done without your help. Thank you so much for taking a big weight off of my shoulders!
Thank you for your glowing review, Gary! We work hard to meet expectations like yours. Feel free to lean on us and to reach out to Client Services if you ever have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I am glad I was able to get into this program to help me consolidate my bills, but not too happy when it came time to do my taxes. I received 1099 from creditors that were paid off and didn't realize that I would be taxed on the dollar amount that didn't get paid through your program. This addition of money lowered my refund. That wasn't good.
Thank you for your valuable feedback, Brenda! In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Note: FDR is not a tax consultant, so please contact your tax advisor if you have further questions. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
So far everything is going ok with no problems. Everything they said is happening with my creditors. The process was very easy to complete. I hope to be debt free quicker with this plan that Freedom has resubmitted to my creditors.
Thank you for your positive feedback, John! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
Very helpful and honest. I feel like freedom is in it with me! The notifications have been timely and clear about what was expected. I’m hoping to finish my program ahead of schedule. I couldn’t have asked for a better partner!
Thank you for your valuable feedback, Paul! There are always things that can be done to expedite your program with us. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
Freedom Debt Relief has been just as advertised. They have helped us pay off some of our creditors with up to a 60% reduction in the amount we owed. It does take time so don't get discouraged. But once you start seeing the agreements come in, you feel a sense of relief. I recommend Freedom Debt Relief to anyone who is struggling to make payments on credit cards.
We are happy to hear our services are meeting your needs, Monty! Our team works hard to meet expectations like yours. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I'm overwhelmed that I'm one of the thousands of people that you've helped get out of debt. I like that Freedom Debt Relief is very organized and complete with paperwork, phone calls, and text messages. I really don't know what else to write. Like I already wrote, I'm just excited about getting out debt.
We're very excited to partner with you to help provide a better financial future, Vivian! We're confident you will soon achieve financial success. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
Thanks for helping me reduce my overall debt. I didn't think it could be done but it happened. This is a step forward in rebuilding my credit. The people I dealt with were always helpful, knowledgeable and courteous. Again Thank you.
We're honored to be your partner and help you get back on track for financial success, David! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I joined Freedom Debt Relief way back in 2016 with the impression I would get my debt situation under control. I had a situation I ran into during the hurricane last year and was stuck in another state for 2 weeks, making no money. So I reached out to Freedom Debt Relief. Told them I needed that months payment paused and I also reached out to the creditor in charge of my settlement at Navy Federal. He granted me approval to miss that month's payment and it wouldn’t jeopardize our agreement.
I called freedom debt relief, gave them his contact info, explained everything to them & it would just extend it out a month. They documented everything on my account and assured me it would be handled. Well, freedom debt relief lied, it wasn’t handled. They cost me my largest settlement. When I contacted the gentleman in charge of my account & settlement at Navy Federal he stated no one reached out to him from freedom debt relief and they actually let it lapse more than 2 payments. I was more than halfway done with my payments and now all of my accounts are very small payments being made monthly, only $240 combined. And progress is not being made!
I’ve paid over $15,000 dollars into this account since 2016 have a balance of $600 something and only 3 very small cards have been paid off totally approximately 3k dollars. So my concern is where is that other $13,000 dollars gone to???? Fees? I feel like I could’ve settled this on my own and been done with it at this point and what I’ve paid into this and now the new completion date is 2023???? This is absurd and I feel like it’s a horrible way to steal people’s money who are struggling in debt and trying to repair their credit. I would never recommend this company to anyone. Do research, figure out how to contact these companies and negotiate the settlements yourself!!!!
We're very sorry to hear, Ms. Dobson, about your experience regarding one of the enrolled balances. We absolutely understand the possibility of clients experiencing hardships while enrolled in our program. When times like these arise, our goal is to review all options available that will allow you to continue on your Graduation Path while catering to the financial circumstance. If you feel this was not done for you, we sincerely do apologize. In an attempt to improve your experience with us, we would like an opportunity to review the concerns mentioned in greater detail. A team specialist will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed Aug. 15, 2019
When I first started I was told they could “most likely” cut all my balances in half if not more... That is no longer the case. I paid for legal coverage because the person setting my account up highly recommended it and when it came time for me to be represented they didn't put up a fight but instead accepted the full amount the creditor was asking for - PLUS I had to pay for their legal fees. Also, I don't have an advisor to talk to on a personable basis about my account but instead have to call a FDR hotline and talk to someone different everytime. It took 3 calls on 3 different days to change my drafting bank account - causing me to overdraft twice from old accounts. Overall just pathetic systems and will absolutely not recommend to anyone I know, I would actually strongly advise against using FDR.
We appreciate you taking out time to share your concerns with us, Ms. Kim. It is understandably frustrating when expectations are not met. In an attempt to improve your experience in our program, we would like an opportunity to speak with you directly and address any concerns you have. A team specialist will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed Aug. 15, 2019
At this time debt got a little out of control. Finding Freedom Debt Relief was a blessing. We just found out that my husband has kidney problems and have to do a lot of doctoring. I understand that living in Wisconsin being married, is one spouse passed away I will be responsible for the full debt. From Lori Eddie's Wife.
We're so glad to hear our program has brought you peace of mind, Edward! We're here for you at every milestone of your debt-free journey. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I was told I would be receiving an email with the paperwork that required my signature in order to negotiate a creditor. As of this date I have not received anything. I have submitted my email address with this form. Please check to see if That is the address where you sent the paperwork. Thank you.
Thank you for bringing your concern to our attention, Ms. Coffill. For a faster response in the future, always feel free to reach out to Client Services by phone or via email when assistance is needed. In the meantime, we will have a team specialist reach out to you to address the concerns mentioned. Thank you for choosing Freedom Debt Relief as a guide to your debt free future.
Reviewed Aug. 15, 2019
We are just starting this process so I am going through a rough time right now. However, it is nothing like I have been going through in the last year or so. Every night I would lay awake and worry about how I was going to be able to pay my bills. After speaking with the staff at Freedom Debt Relief I felt so much relief. They are very kind and understanding and now I have an answer to my problems and someone helping me.
We appreciate you sharing the positive experience you have had with our program, Jayne! The entire team is here for you every step of the way. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
Since I submitted my debts to FDR they have been able to negotiate reasonable amounts for 3 debts, one of which was quickly closed and two have completed negotiations with only one left to begin negotiations. They have kept me informed at each stage. I have not worried since the beginning of my dealings with FDR. I look forward to the completion of my debt resolution.
We're excited to negotiate your debts and help you achieve your financial goals, Donna! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
So far I couldn't be any more pleased with the service received up to this point. Working down the debt is always good. The only worrisome point of this process is the fall of the credit score but other than that it has been a good experience overall.
We're glad to hear things are going well with your program, Fravel! We're here to support you at every milestone of your journey. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I called NNLG and emailed my issue yesterday 8/14 in the early morning and have not received a reply -very nervous and need assistance. Can you assist???? I do not want to go to court -hence one of the perks from you..
We appreciate your honest feedback, Pamela. We would recommend reaching out to our legal partner NLLG for further assistance. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
Awesome. Freedom Debt makes things easy. Best decision we have made. When I call there is always a friendly voice to offer help and in a short time they answer my questions. Thank you Freedom Debt. Awesome. Awesome. Awesome. Thank you again.
Thank you for your review, Kayne! Freedom Debt Relief is excited to take control of your debt and help provide a better financial future. Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
Yes I would have no reservations about a referral. I have been very satisfied with the level of service which I have received, they have been upfront and honest with me and my wife. I hope others will consider this program versus bankruptcy.
Thank you for your review, Carl. Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to anyone struggling with debt. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I cannot say enough wonderful things about this company and its associates. They have taken me out of a hopeless position in life and made it so I can actually live. The customer service associates are so helpful and understanding. I now see the light at the end of the tunnel and I can't express how good that feels. Thank you all so much for the help, guidance and support during this journey.
We're glad we can guide you towards financial success, Tracy! It's great knowing the peace of mind you have experienced using our program. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
I have heard so much negativity towards what companies like freedom debt does. But I have to say Freedom Debt has been a life savior and they do what they say they will. Customer service is good to an extent. I have had issues where I have been told to call the credit card companies, to get this info or that when it was told that that wasn't a problem they got it and can take care of it. That is about the only thing I can say is not good. The rest I really appreciate the help and all the negotiations. If it wasn't for you guys assisting me through this, I would be in a very bad position right now.. Thank you for all that you have done and continue to do!!
Freedom Debt Relief is honored to partner with you and help achieve your financial goals, Penny! We will be with you every step of the way. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2019
Freedom Debt Relief's fees are a lot cheaper. Also, other companies normally just let the money sit there and build up and not pay towards the credit cards. I have seven credit cards. They have settled two, and they are paying on three others. I know it's this whole process, but I wished it was a little faster. I also wished I could put more money into it. But, for the most part, I've been very pleased, and they've always been nice and helpful when I call. The consultant has been nice and kind. She just put everything upfront on how it was going to work and what they do. There had been times I haven't been able to pay the full amount because I've had excessive medical bills. And I've had them to reduce it so that I can try to take care of my medical bills, because I'm trying to prevent other things going into collections. They've been pretty good at working with me on my payment plan. I've recommended them more than once.
We're so grateful to hear your positive feedback about our program, Sherrene! Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
So far I am very pleased with the service. Looking forward to having all this resolved. And I would definitely recommend to a friend. The process was very simple to get started and I very much appreciate that. Looking forward to continuing Our work together. Thanks very much.
Thank you for your review, John. Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
They are great. We have settled several accounts. The only bad part is that our credit score is pretty bad, because of the late payments. We have a farm and have a hard time getting our repairs done without credit. But we know there will be a light in the tunnel.
Keep up the great work, Arthur! You are almost there. Once your debt is resolved it will be much easier to get your credit score back to where it was or higher. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
I have just started a couple of weeks ago. The people I have come in contact with have been very nice and helpful. I am in the early processes and have no other reviews at this time. When I have been with FDR longer and I start seeing results I will gladly submit another review.
Welcome to Freedom Debt Relief, Caryl! We're excited to be a part of your debt free journey. Please know that our Client Services team is available 7 days a week to support your every step with us. We can be reached by calling or via email. You can even chat with us live when logged into your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed Aug. 14, 2019
100% Confiables. Wonderfully Negotiables. Attention Excellent. 100% Recomendable. They are wonderful for doing business since they solve all your doubts and payment agreements that are within your reach of negotiations in a fast and efficient and concise way. Thank you so Much!!!
Thank you for your positive feedback, Rafael! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
Employees have great knowledge of how to help people like me doing a great job and I know anytime I have a question they will help me. Thank you. Ok now I have just started the program. I really feel I have made the right decision and can’t wait until I am Debt free again with the help of your employees and staff. Thank you again.
Thank you for your kind review, Virgil! We're here to support you every step of the way and can't wait until you achieve a debt-free future. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
Lebs contacted me. Reviewed all of my options with me on my credit card debt, which was getting the best of me. Process was swift professional and painless. All knowledge was appreciated from your rep. Leb who thoroughly explained the process to me and made me feel comfortable in the process.
We're happy to hear you made the right choice joining our program, Richard! We will be sure to pass along your kudos to Leb! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
They are very efficient and have helped with a lot. They were kind and easy to work with, not judgemental- Angel was the best. I appreciate the service and the potential help they can give and can’t wait to see how my credit will improve.
We appreciate your positive feedback, Elaine! We will be sure to pass along your kudos. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
I'm not sure yet as my bank keeps paying them till I go and tell them that the card or company was one of the ones they were not suppose to pay. I have had to go three times to my statement then call the bank and stop the payment. I missed the Citibank one and it got paid by the bank. I guess I thought it was your purpose to watch and take care of the payment once I let the bank know which ones to stop. Guess I was wrong and I have to do it all. So I can't really rate my experience at this time as it isn't very good.
Thank you for your feedback, Mr. Salley. We are very sorry to hear about your many disappointments with your experience thus far. It sounds like we need to properly educate you about our program processes and how we're able to settle your enrolled balances for less than the amount owed. A team specialist will be reaching out to you shortly for this opportunity. Thank you for allowing Freedom Debt Relief to service your financial needs.
Reviewed Aug. 14, 2019
Am very pleased with your help. My first payment came out this month. Everyone was very professional and helpful. Ask me again when I'm further along with my trip to get out of debt. Thanks again for your help. Looking forward to being debt free.
We're excited to take control of your debt and help you achieve your financial goals, Freida! We're here for you every step of the way and can't wait for more reviews in the future. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
The lady that I talked to was very informed. She answered everything. Thank You all! I am Glad I joined FDR. Keep up the good work. You and your company saved me. There is no other place would do business.
Thank you for your positive review, Esta! Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
I was feeling trapped in the debt cycle. When it got to the point where we were having trouble purchasing basic needs without using credit, I reached out for help. Actually, first I prayed to God to show me what to do. I found an ad for Freedom Debt Relief and contacted them. The counselor was great in explaining how it would work and setting up a repayment schedule. They have also been so good at reassuring me when I became anxious regarding creditor calls and e-mails. If you feel like you’re drowning in debt, give these folks a call and they’ll throw you a life preserver.
We're glad our program is helping you achieve your financial goals, Debra! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
It's amazing how they can negotiate on your behalf, and have your debt settled, sometimes at 1/2 off! Your credit score initially takes a big drop, but it does gradually come back. Your payments, and time period are less. You pay the same, fixed amount each month into a dedicated account.
Our team is happy to hear all of our services are meeting your needs, Robert! Our goal is to make this process as easy as possible for our clients. Do not hesitate to reach out to Client Services if you ever have any questions by phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
So far hasn't really helped. Main reason I got into program was to settle my biggest credit card balance. Wasn't settled for less. In fact it got settled for more than it was when I put in program. My credit score tanked and now my wife's is. So far not really satisfied.
We appreciate your feedback, Mr. Voyten. It is disappointing that your first negotiated balance did not equate to the savings anticipated. Our negotiators take every measure to obtain the best settlements possible on behalf of our clients. However, we would greatly appreciate an opportunity to further discuss your concerns with you. A team specialist will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed Aug. 14, 2019
Updated on 03/16/2021: I have been with FDR almost 1 1/2 years working off a large credit responsibility. Every step of the way has generated TRUST along the way. There is ALWAYS some to talk to if needed. Explanations are simple and clear. Problems are explained; solutions are proposed and implemented with authorization from me. They work hard to bring down my payments with each creditor. Thanks, FDR.
Original Review: I returned to FDR after having them help me 10 years ago. Not only has the process changed for the better since then, but the continual contact with me with my new contract has been phenomenal. I always know where my account stands, I appreciate the updates provided. Any phone questions I have made have been politely and professionally handled. I fully appreciate this organization to help me through debt resolution. Thank you.
We are elated to have you in our program, Jerry! We hope your experience is even better than last time. Our team works hard to meet expectations like yours. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
We were unable to negotiate down 2 of our debts because we're unable to pay more than what we're paying at the moment, but overall, I'm pleased with the way things are going. They have saved us several thousand dollars so far which is a huge help.
We appreciate your feedback, Lori! our team is happy to hear about your savings. There may be rare occasions where we need additional funding in order to negotiate the best possible deals with creditors. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
FDR's attention to detail is poor as evidenced by their responses to e-mails. Phone reps returned requested calls although had no clue how to resolve the issues. Poor attention to detail caused NLLG to decline handling a court summons because the FDR TEAM failed to respond within the 3 day window... all because they failed to recognize the appropriate account. I had to resolve the matter myself... I would definitely NOT RECOMMEND FDR to anyone.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. A member of our team will reach out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 14, 2019
FDR is doing what was promised. We are finally seeing results on decreasing our debts. Everyone is courteous and helpful when we communicate with them. I would recommend FDR to anyone who is feeling the pressure of debts hanging over their head.
Our team is happy to hear all of our services are meeting your needs, Jimmy! We take pride in knowing we have a highly trained and professional team to assist you on your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2019
Amazing customer service and fantastic friendly staff! I see negative reviews about how FDR has fees and it will affect your credit score. First off your credit is already taking a negative hit if your credit cards are maxed out. The goal is debt free! Keep that in mind. Without FDR I would still be making the minimum payments on $82,000 in debt. With FDR I have settled my last debt and I just called FDR customer service yesterday to ask questions about my graduation plan. I highly recommend FDR and remember the goal is debt free! Thank you FDR!
We truly appreciate your review, Daniel! Congratulations on your success. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2019
We are getting the debts paid off, much lower than we owed and it's such great news! The company does a good job with negotiating our bills, I would recommend them to anyone!
Thank you for your great feedback, Barbara! We're so happy you would recommend us to others, and we will be here for you through this whole process. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 13, 2019
Freedom Debt Relief is a competent company that helped me get myself back on track. Even though at times it is painful, all in all it was worth it! I would recommend FDR to friends or anyone that needed help!
We adore reading reviews like yours, Marti! Our team cannot wait until your debt is resolved in full. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email. Thank you for choosing Freedom Debt Relief!
Original Review: Aug. 13, 2019
I enrolled into the Freedom Debt Relief program to eliminate my debt without filing for bankruptcy. I made 4 payments into my dashboard account totaling $2,048.00 and they only settled one debt with one creditor for $50.00 for 18 months, however they took a fee for $829.00. My initial conversation with a representative I was told the company only deduct fees after all debts are settled, however it seems like most of your money is being paid to them. I would advise everyone not to participate in any programs with them and if there are any pending class action suits against them please try to contact others like myself. They've already settled several lawsuits for Hundreds of Thousands of dollars.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would like the opportunity to investigate your feedback further. A member of our team will reach out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 13, 2019
I have been highly satisfied with Freedom Debt Relief up to this point of my process. I have made my monthly payment and have received numerous emails from the company explaining everything in detail. I look forward to getting this behind me and be debt-free!
Thank you for sharing your experience with us, Vickey! We cannot wait to resolve your debt and to get you the financial freedom you deserve. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2019
They have not helped us that much. The program has benefited us like we thought it would. They cannot negotiate all of your debts. Be careful when you consider programs like this. It can help some people, but not all. It's been a little misleading.
Thank you for taking the time to write a review, Randy. We take these reviews seriously and would love to address your concern. A member of our team will be reaching out to you shortly.
Reviewed Aug. 13, 2019
It’s been a good experience for us. Glad we tried it. Hope all goes well with the new loan. We are ready to get our stuff paid off and better our credit. Hopefully we will be able to pay it off sooner than later.
Thank you for taking the time to share your feedback, Stephanie. We are thrilled to be offering a speedy resolution of your accounts. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2019
Freedom Debt Relief has been very helpful. They negotiate with creditors so quickly and has brought down my payments to a lower amount. I would recommend Freedom Debt Relief to friends because if they can help me that quick with my debt problems they can help them. Thank you Freedom Debt Relief for your help.
Thank you for sharing your feedback, Roseleeen. We work hard to negotiate great settlements for you and we are happy to hear that you are pleased with your savings. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2019
I had serious doubts about this program but I am halfway through my debt and I discovered they even let the 3 credit reporting agencies know when a card has been taken care of; I am extremely happy about the program and the updates they provide.
Thank you so much, Mary, for taking time from your day to provide us an excellent review! Your feedback is definitely encouraging for others to see how wonderful the program is working for you. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2019
I got a Freedom Debt Relief program to get free of my debt. They do it one by one or two by two, and they're doing very well. My consultant is very good. If I have some problem, I call her and talk about it. FDR is also good at working with me on my payment plan. The quality of service I get from them is excellent.
We're thrilled to hear about your amazing experience with our staff, Ines! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2019
Louise was very thoughtful and described everything in detail. I would definitely recommend this company to anyone who is really in need of help. The process and the way they will deal with the credit card companies is amazing. The manager reiterated everything that Luis had explained to me and was very nice and professional.
It brings us joy to hear that your Debt Consultant took the extra time to break the program down to you, Armando! We cannot wait to help you achieve your goal of a debt-free future. Feel free to reach out to Client Services if you ever need any assistance via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2019
I've been a client since July 2017 and from day 1 everyone has been helpful especially Shaun **. I began the program with 17 credit cards and they have negotiated 14 so far. I only have 3 remaining. Thank y'all.
Belinda, we're thrilled to hear your wonderful success thus far! We look forward to watching you become debt-free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Aug. 12, 2019
The process was so simple and reassuring. They were extremely helpful and friendly throughout the phone conversation. I’m feeling a sense of relief to be getting this help and knowing my concerns were heard. I would definitely recommend Freedom Debt Relief to someone if ever asked. Thank you!!!
Hello Samantha,
We are so happy to hear about the outstanding experience you have had within the program thus far! Thank you for your support and for recommending our company. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2019
I am new to this but all the interactions with the staff has been good. Everyone has been very helpful and polite, answer any question you may have, needs to get some stuff done but in all great group of people that I have worked with.
Dear Terry,
Welcome to Freedom Debt Relief! We are so happy to have you part of our Freedom family and even more excited for you to begin your debt-free journey! You have an amazing team who will be with you every step of the way. Don't forget to reach out to our wonderful Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom.
Reviewed Aug. 12, 2019
I called to make sure that Freedom would make contact with all my creditors. I was assured that they would make contact. The agent I talked to was very helpful and polite. I would recommend Freedom to my family and friends.
Mary, we value your feedback! We encourage you to keep up the good work in furthering your success to financial freedom. Our team is thrilled you would recommend us to your friends and family. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 12, 2019
This company has been very helpful in negotiating and account solving. They are courteous and professional at all times I’ve communicated with them. The only fault I have is their fee is a little high. They charge me 21% plus other fees too. Almost worth those amounts.
We are elated to hear that our services are meeting your needs, Gwendolyn! We cannot wait until your debt is resolved in full and you have achieved your goal of financial freedom. Feel free to reach out to Client Services if you ever have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2019
Every time I have called I have been very impressed by the professional assistance I received. I am very pleased with everyone at Freedom Debt Relief. Thank you. I am looking forward to completing the process and being debt-free. Thank you for working on my behalf.
Thank you, Gary. It is a pleasure to work on helping you reach your goals. It's great to know about your positive experience with our program. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 12, 2019
We are new to FDR and our first deposit is in a few days. The contact person Jacob ** has been very helpful with our decision to join. We hope this will alleviate the debt mess we are in. Can't wait to see when our first one is resolved. We are in for the long run and hopeful this will all be resolved within the time slot we are quoted.
Welcome to the Freedom family, Bernie. We are delighted and proud to hear that you experienced a great client experience with Jacob. We look forward to helping you reach your financial goals. For any questions or concerns, feel free to contact customer service or visit your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 12, 2019
The consultant I deal with from Freedom Debt Relief has been great. The knowledge that they have to deal with the problems are their courtesy are impressive. It is easy to get in contact with them, and they worked great with me on my payment plan. I'm still halfway in the process. I have another year to go before I graduate. But, since working with them, I've felt more calm. It brought to me a peace of mind. I didn’t have to worry about any calls from our creditors. So, it worked very fine.
Freedom Debt Relief is happy to help you achieve financial success, Israel! We're excited to negotiate your remaining debt and provide you a debt-free future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2019
The ability to explain everything was amazing and helpful in making this the decision. Everyone was very knowlegable in completing the paperwork. There is not much more I can say, except, thank you. When I have a question I can always call customer service.
Thank you for your review, Charles. We are so happy to hear that you are experiencing great services from our dedicated team. Let us know how we can continue to support your journey to financial freedom.
Reviewed Aug. 11, 2019
FDR has been a tremendous help to me and my family. They have walked with us every step of the way and prepared us for the next step. They have always given us timely info and their staff has been very professional and considerate every time we call in, whether it is just to double check on things or ask a question. Very great company!
Thank you for sharing your experience with us, Justin. Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 11, 2019
I am extremely appreciative of the support I am receiving from Freedom Debt Relief. The program is very easy to work with and understand. I am very thankful for this opportunity that I have been given, and look forward to clearing my debt. Thank you.
Thank you for your kind review, William. It is a pleasure to be able to help you resolve your accounts. We also look forward to seeing you reach your financial goals. We will be here for you whenever you have any questions. You can contact customer service or visit your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 11, 2019
So far things seem to be coming along pretty well. I have not actuality had that much of a experience with them yet. But as I can tell they seem very professional. And are very nice. They try to make you feel as you made the right choice, to work with a debt relief program.
Thank you, James, for your stunning feedback! We look forward to assisting you throughout your debt relief program! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2019
They explained the process very efficiently. And answered my questions. Ensuring me complete anatomy. I was told the process and assured that they would be there for me. I was given names and numbers for which I could ask questions and receive answers.
Thank you for sharing your feedback, Curtis. We work hard to meet your expectations and we are so happy you are experiencing great services. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 11, 2019
I'm pleased with the results that have taken place thus far. I receive notifications of actions I need to take so as to keep Freedom Debt Relief on the job of alleviating my debt. Thank you. I will continue to answer the e-mails that are sent to me from Freedom Debt Relief that notifies me of the actions I need to take to handle any new actions that may arise.
We value your kind feedback about your experience, Gary! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2019
I have been stuck in a debt whole for the last 5 years and 3 years ago I found Freedom Debt Relief. After speaking with customer service recently, I was able to get a breakdown of how much it would be to complete the program. And the assistant definitely explained everything to me and made me feel confident in being able to hold strong to complete the program. I am definitely happy with the experience.
Thank you for sharing your experience, Nikki! How exciting to hear we have helped you resolve your accounts. Sounds like you are almost at the finish line so keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team by phone or via email for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Aug. 11, 2019
I just started with them and so far I have had a great experience. The staff are understanding & compassionate. I am looking forward to getting on track. Only thing is I was current and have to go bad before I can go good. Makes me question if I made right decision. Not any fault of FDR.
Reviewed Aug. 11, 2019
The best thing I could have done. Have money now. No worries. Im able to care for my family.. Going to establish better credit. I have money on a payday. And I spend cash money now. The fact I can go shopping and have cash is a really good feeling.
Reviewed Aug. 11, 2019
I’m still in the beginning stages. Time will tell and I will update. Thank you. Liz ** was so easy to talk to and easy to understand. I hope I made the right decision at this time of my life. Thank you.
We are glad you chose us to help you along your journey to financial freedom, Guerrino! Our team will be here for you for every step you take on your journey. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2019
Freedom Debt Relief has made a huge impact on my life & came to the rescue when I was drowning in debt. While I am committed to making my payments, I did get slammed recently with bills & they were very flexible letting me pay less this month. Thank you Freedom Debt Relief!
It brings us such joy to read reviews like yours, Emilie! One of our main goals is to make this process as easy for you as possible and to keep you on your journey to financial freedom. We understand unexpected things come up and we are glad we were able to work around them with you. Do not hesitate to reach out to Client Services if you ever have any questions or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2019
Every time that I have contact them it is been a very good experience. They are knowledgeable and prompt to help. I am recently moving and they provided me with a letter of good standing that help me lots. Everyone is always nice and understanding.
Reviewed Aug. 11, 2019
I seriously don't understand how I just got started with my program and I'm already having problems with this company. I've been trying to reach them and always get put on hold, my online account says that I'm negative 33 dollars when I have already given them 228 dollars but don't see any deposits. Been trying to enter the correct credit card account number and it tells me its wrong...How can be wrong if I have it in front of me.
We are sorry to hear about your negative experience, Christopher. We understand how frustrating this can be. Our team wishes you the best of luck on your journey to a debt-free future. A member of our team will reach out to you shortly to assist with this matter. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 11, 2019
I have found that getting in touch with you has been a blessing to me. I have more accounts to negotiate with, but so far, so good. When these accounts are completed, I will be in the clear. Thank you very much for your help in managing my accounts, and getting my debt under control.
Thank you for your kind feedback, Cynthia. We work hard to meet your expectations and we are so happy that you are receiving a great client experience. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 10, 2019
So far I am happy with progress made on my debt settlements. It's been 8 hard months of adjusting my habits and It's hard when medical costs are growing. However, I must stick to the plan! Looking forward to a future debt free no matter how hard.
We're confident you will soon achieve your financial goals, Judy! We appreciate you choosing us as your partner along your journey! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2019
I believe it is entirely too soon to be asked to write a review. It has been barely a month since signing on and therefore what can be accomplished in that short of time. It would be wonderful but unrealistic. The dashboard has been asking for an update on an account for about two weeks now. I've tried to update via the dashboard and have called FDR twice. Oh, yes it has been corrected according to the reps, but not according to the red alert on the dashboard website. Hummmm.
We would like the opportunity to investigate your feedback further. A member of our team will reach out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 10, 2019
We are just in the beginning stages of credit card relief. I have complete confidence in Freedom because of my various discussions with Tracy, my original advisor. She is professional and very knowledgeable in each stage of the process in reducing my debt.
Thank you for sharing your positive experience with us, Susan! We take pride in knowing we have a highly trained and professional team to assist you on your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2019
Called and emailed information about a summons I received but was told I had to resolve the summons I received on my own. Because I pay for services, I thought Freedom Dept services would be able to help. I misplaced the paperwork but when I found it it was passed the deadline. The lawyers said they could only help if it was 48 hours after receiving the summons that they could help me.
Dear Socorro,
We are sorry to hear that one of your creditors is proceeding legal action. We do not want you to feel that you are alone in this situation. Since FDR is not a lawyer, we cannot provide you any legal advice. What we can tell you is that we have other legal partners that will be able to work on your account once funds are available. We will have a member of our team reach out to you to go over further details. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2019
Efficient timely and professional. Answered several questions with accurate information. Timely response when required information was appropriate. The representative’ attitude was open and friendly. Was not placed on hold or required to wait excessive time or switched from one representative to another while attempting to answer questions.
Reviewed Aug. 10, 2019
I called in to request date change for August, and proceeded to ask for change for entire schedule. Agent only changed schedule date for August payment. I need the entire schedule changed. Can someone change my dates to reflect debit account on the 19th of the month.
Thank you so much for your honest feedback, Marilyn! In order to make adjustments to your monthly deposit, you will want to reach out to us by phone. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2019
Yes I would recommend you to others. You are getting me out of the debt that I didn't do. My soon to be ex-fiance did this debt and is in jail. I needed all the help I could get and I found you to do it for me. Thank you!!
Thank you for your review, Janice. Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to anyone in a similar financial situation. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2019
The only complaint that I have about my experience is that I wish I had found out about Freedom Debt Relief sooner. This company has your best interest and your need to be debt-free as soon as they possibly can, as their number 1 priority. 5 Gold Star Ratings from this client.
Thank you so much for such a positive review, LaTausha! We take pride in the difference we make in our clients lives. We cant wait to settle your debt and help you achieve your financial goals. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
Never really had to wait very long when I call in, and they are always friendly and willing to help. Answer all my questions so I can understand. They always ask me if there is anything else that they can help me with, and to have a great day. - They are pleasant to talk to.
We're happy to hear about your positive experience with our program, Jennie! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
I started with this program 10 months ago and in 10 months they have only paid off one account. I was struggling with payments on my accounts when I started the program but at least they were not in default. Now they are all in default and I am worse off than when I started, so I ended the program because I felt dissatisfied with the results. When I called to end program they told me they would take their fees and send me a refund of the balance. After not hearing from them I inquired again about my refund and at this time they told me there is no refund after they took their fees.
So I paid in over 5,000 dollars. They settled one account for 2,000 and took the rest for fees so they charged me more than 50% of the money I put into the account for fees. I am very disappointed and very dissatisfied with the outcome and wish I had never enrolled in this program. At least then my bills would not be in default and I would not be out over 3,000 dollars for nothing. I could have paid off one of my cards with that money.
We do apologize, Ms. Rawlins, for any frustrations caused on our end. We would greatly appreciate an opportunity to further discuss your concerns, in an attempt to come to an agreeable resolution. A team member will be reaching out to you shortly. Thank you in advance for your time.
Reviewed Aug. 9, 2019
Thank you, FDR for helping me with my debts. I am less stressed these days knowing that I have FDR on my team for debt relief. Thank you so much! You are an answer to my prayers for help. Wasn't sure in the beginning if FDR was real and they are in assisting debt relief. Saw the commercial on TV and that initiated my call for help from FDR, didn't know who else to turn to.
We're happy our program has brought you peace of mind, Karen! We're here for you every step of your journey towards financial success. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
Hi. I just started with Freedom Debt Relief and I'm already feel like they're going to help me. I feel comfortable, confident that they're going to do their job. It's a great place to be Freedom Debt Relief. They're always there to talk to me when I call. They're very informative. I love Freedom Debt Relief.
We value your positive feedback, Karen! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
When I called FDR I was desperate. I was drowning in debt. I'm retired and kept trying alternate ways out. The gentleman I talked with was sensitive to my situation and walked me through the process. Everyone I've dealt with has been the same way. I'm always treated with respect. I'm just about at the end of my debt thanks to this company who has helped me tremendously. Thank you Freedom Debt Relief.
We're glad to partner with you and help you achieve your financial goals, Carolyn! It's great to hear about to amazing customer service you have received from our staff. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
Since My wife and I have started with FDR they have been great and non judgemental. They have been extremely helpful and polite. They have work with us and have made numerous suggestions on how to properly handle debt callers. Since we have been with FDR we settled numerous credit card accounts for half or less than owed. I was worried at first about using FDR but We are very glad we went ahead with our gut and trusted This company. They are great at what they do and nonjudgemental. They especially want to assist you with fairly getting out of debt as quickly as possible. My wife and I are recommending FDR to our friends and family that really want to get out of debt. Great job FDR!
We appreciate you sharing the amazing experience, Michael! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
I had a question and called FDR. I didn’t have to wait very long at all which was FANTASTIC! I was helped quickly and in a very friendly and thorough manner! I give this FDR REP A #10, 10 being the Best! Thank you!
We're happy to hear about your positive experience with our staff, Debotah! We are confident you will soon obtain financial freedom! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
I’m very satisfied with this company because I don’t have to deal with creditors and no more struggle to pay every single company. And yes I’m going to recommend this company to a friends and family so there can be free of debt. Thank you.
Thank you for your review, Jose. Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
My debts are being paid off. I never thought that would happen. My debts are being paid in 4 years and it would have been a lifetime before I would be able to do that. I'm thankful to Freedom Debt Relief to help me get out of the hole I was in.
We are so happy to hear about the peace of mind you were able to achieve, Sara! You are never alone when enrolled with us. We will be here for you every step of the way. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
A very professional and excellent service. At first I had a little concern with my financial problem at the time they are solving the financial problem that I have. I am happy with the results. I recommend it to everybody. Thanks Freedom Debt Relief and all your staff.
Edward, we value your wonderful review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services or via email. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 9, 2019
I am pleased with the assistance I have received and the thorough explanations of the process and steps to follow. Accessing one's own information is very user-friendly to know what is happening. The representatives are available to assist via chat if needed or to answer any questions always.
Thank you for sharing your positive experience, Maria! We will continue to support you on your journey to financial freedom. If you ever have any questions please reach out to us or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2019
Michelle was extremely pleasant and very helpful. I would recommend her to anyone. Her customer service was very appreciated and she answered every question presented. She even offered to be my representative if and when I may have a questions.
Thank you for sharing your experience with us, Eunice! We cannot wait to resolve your debt. Our highly trained and professional team will be here to support you along your journey to a debt-free future. Feel free to reach out to Client Services if you ever need any assistance via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2019
Updated on 03/11/2021: FDR has proven to be a reliable and excellent source to resolve customers' financial hardships. They approached me in 2018 and I started availing their services. Within two years, 5 out of 10 of my accounts have been paid of and remaining in process. Few of these 5 remaining soon to be resolved. FDR has given me peace of mind and I thank them!
Original Review: FDR has really helped me a lot in helping with their constant work on bringing my debt down! THANK YOU. I recommend to any needy customer to use FDR excellent service in debt relief needs. FDR pursues and monitors progress and inform me as soon as possible for my approval when they make a breakthrough.
SyedShabbir, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services by phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 8, 2019
Your debt keeps going up. They don't settle your debt for what you enroll. They lie and give you a settlement number and do the opposite, then tell you, "it's in the paperwork, you should've read it." If you do the math the amount of months comes out way more than what they say. I enrolled 25000. They told me 12 to 13000 to settle lies!!!! And it's all included. No, it's not. They will say anything to enroll you. My advice don't let them negotiate and make money off you. You can call your creditor and do it yourself. Stay away from FDR. They were investigated and had to pay back money for hidden charges. Look it up on Google.
We appreciate your honest feedback, Domingo. We sincerely apologies for your negative experience with our program. A member of our team will be in touch with you shortly to further address your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2019
Thanks. I’m very satisfied with the service. When I call to a customer services the person was very nice. I’m waiting for the next step for complete that. I hope that soon somebody send communication for the negotiation that have to due.
Thank you so much for the positive feedback, Juan. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2019
It is still early into my program however, within a month I had my first settlement which brought great relief. The process went very smoothly... MY only complaint which I was to expect is the constant calling of creditors. I did purchase a firewall blocker which only allows numbers of people I know. Looking forward to getting every creditor settle.
Thank you for the honest feedback, Jill! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services by phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 8, 2019
Even though I got a call unrelated to my FDR enrolled accounts, I was still able to have someone listen to my problem & then give me advice on what to do next which was very helpful. It did end up being a scam so I am very thankful for the assistance that was provided.
Thank you for your review, Tamara. We will be here for you every step of the way! If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 8, 2019
I called in to verify that the new amount I wanted to have withdrawn from my checking account was complete. The representative was polite and very helpful. I felt that I was important to him and he made sure that all my questions were answered.
We are so proud to hear that you have received a great experience from our dedicated team of Client Services advocates. We hope to keep providing you with the best services possible. For any questions or concerns, feel free to contact customer service or visit your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 8, 2019
I am very happy we found this program! Great customer service and the website is very user friendly. We are halfway to reaching our goal of being debt free! It has been a positive experience. I recommended the service to my daughter who signed up.
We adore hearing feedback like this, Janet! We are excited to resolve you and your daughter's debt, and to get both of you the debt-free future you deserve. Feel free to reach out to Client Services if you ever need any assistance via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2019
Supposed to have sent me an email to send to collection but never received. I don't think I should have to resolve this. I'm paying a fee and it was sed supposed to have been taken care of. TransUnion will want proof. I don't have it.
Sorry to hear about these concerns you have, Cindy. A member of our team will be reaching out to you shortly to assist you. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 8, 2019
I'm glad with the process. But it is a long process even with the loan for negotiations with creditors. I will still be paying for all my debts long after they are negotiated for. Probably well over five years money will be taken out of my paycheck. But it is what it is.
Thank you for your review, Paul. It does take time and hard work to reach your goals. We are so glad to have the opportunity to help you reach financial freedom. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 8, 2019
The customer service representative helped me, understood my request, and my situation. She did a great job listening and handled my concerns with ease. Thank you! And are the one who can help with everything.
We are so happy to hear our services are meeting your needs, Julie! We will always be here to help you. Feel free to reach out to Client Services if you ever have any questions call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2019
When I called in I was given complete information and walked through what would take place and how it worked. There is amazing support and when I've had a question I got an almost immediate response. I look forward to being out from underneath all this debt that surmounted so quickly after going through a divorce. Thank you to the team at Freedom Debt Relief.
Thank you for your kind words, Connie! We are proud to know we are delivering great results for you. We will continue to work hard to make sure you reach your financial goals. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 8, 2019
I would highly recommend Freedom Debt Relief to anyone who is looking to take back control of their finances. My credit card debt was piling up and the harassing phone calls from debt collectors was taking its toll not only on my health but my well being. One evening I was browsing the internet and an advertisement popped up for Freedom Debt Relief. After visiting the website I decided to give them a call. The initial representative that I spoke with immediately put me at ease and even explained that they had been a client at one time. From that moment I knew that I had made the right decision. It has been 13 months since my enrollment and I am happy to say all of my accounts have settled and financial freedom is no longer a dream but a reality. Take that first step and make that phone you will not regret it!
We appreciate all your positive feedback, Janet! We're so happy we can be your partner and help you achieve your financial goals. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2019
I am very happy with my experience with Freedom Debt Relief. They have settled two of my accounts so far and are working on the rest. They are doing a great job on my behalf. I'm sure it won't be long before I am finally debt-free. Thank you again for all your help.
We appreciate your positive review, Judith! We're confident you will soon achieve your financial goals. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2019
I received a letter threatening collection agency action. I called FDR to see how I should respond. I was told to email a copy of the letter and to do nothing else. I have only gotten good advice so I complied.
Thank you, Mary Jo, for reaching out to our Client Services team for further instruction. Open communication on both ends certainly provides an overall better client experience. Always feel free to contact us regarding any questions about your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 8, 2019
I have just signed up with Freedom and really the only one that I have had any contact with is Matt. He has been very helpful and has returned my calls, answered some questions. There is still a lot for me to go thru with, but with such good service I am satisfied that it will go good.
Welcome to Freedom Debt Relief, Beverly! Thank you for recognizing the awesome service provided by one of our talented debt consultants. We appreciate you taking out the time to do so. Please know that moving forward, our advocates in Client Services are just as eager to provide excellent service! Always feel free to reach out to us by phone or via email anytime you have questions or concerns about your account. We're available 7 days a week to support your debt-free journey! Thank you for choosing Freedom Debt Relief to meet your financial goal.
Reviewed Aug. 7, 2019
I'm am amazed at the dedication to the customer service Freedom Dept Relief represents. They have made my future a little brighter. I am thankful and forever grateful for the opportunity to become more financially stable. They make a way out of no way even when times seem to have no ends. They made a light visible for me to see.
Thank you so much for your great review, April! We are thrilled you find our customer service amazing and are happy to be a part of your financial freedom goal. We encourage you to keep track of your progress on your Client Dashboard or contact Client Services with any questions. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 7, 2019
I could not be happier with my experience with FDR thus far. Bryan was just awesome and I am very grateful for the time and effort he put in to helping me get enrolled! He made the process very simple and painless!
Esther, we value your feedback! Our team is happy to know Bryan made this process better for you. If you come across any questions, please don't hesitate to contact Client Services by phone or via email. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 7, 2019
Good day. After speaking to my Rep, I am happy to say everything went smoothly. My only concern is being contacted by the credit card companies I posted on my list. I have been contacted by each one by phone and emails this month. Will that be halted? I did sign up a couple weeks ago. My first installment with you is August 21st. Have the credit card companies been contacted?
Thank you for sharing your experience, Stuart. We are so happy to hear that you are experiencing great services from our dedicated team of Client Services advocates. The beginning of the program can feel stressful with getting those creditor calls, but the number of calls will decrease soon. Let us know how we can continue to support your journey to financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2019
I received the help I needed in my questions about a debt with Synchrony Bank. I was being badgered about an account that was supposed to be already included in my list of accounts when I joined FDR. I was told that it would be researched and if need be added to my account.
Thank you for sharing your experience, Walter. We are so proud to be providing you with great services. Let us know if there is any other way we can help out. Feel free to contact customer service or visit your Client Dashboard if you have any questions. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 7, 2019
I received an email from Freedom Debt Relief and I wasn’t sure what it was all about. I called for it to be explained to me. The representative was very clear and I am very satisfied. Thank you for the help you are giving me.
Thanks for the awesome review, Edna! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. For any questions or concerns, feel free to contact customer service or visit your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 7, 2019
I have been offered and decline the same Nordstrom offer four times. I got a better offer myself before I started this and did not owe any fees. I just want my Chase account settled. I really feel you are not doing the best for us and are just looking to grind out your fees as soon as enough money is in an account without really working anything so not happy.
Thank you for the feedback, Bruce. We are sorry to hear that our services are not meeting your expectations. A member of our team will be reaching out to you shortly to address your concerns. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 7, 2019
Wasn’t expecting CitiBank card to go to collections so not very happy. The customer service told me it was my responsibility to contact collections/Bank to try and take it off my credit score. I thought the idea of going through Freedom was for you to take care of these situations.
Thank you for your review, Stephen. You are in good hands. An account going to collections is actually something that is very common for all of our clients. Rest assured, you are on your way to all of your financial goals. If you have any questions or concerns, please contact customer service or visit your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 7, 2019
Very knowledgeable Representatives. When I or my husband had questions that we wanted answered they were always very friendly and eagered to help resolve our issues when we would call in or on the computer. We highly recommend Freedom Debt Relief to anyone who want to get out of bed and on their life to Freedom peace of mind to travel and do the things they would like to do with their money. Thank you very much Freedom Debt Relief.
Thank you for sharing your feedback, Marilyn. It makes us incredibly proud when we see reviews like yours. We work hard to meet all of your expectations. We are over thrilled that we have been helpful to you in resolving your debt and we will continue to be here for you during your path to financial freedom. We appreciate you being a part of Freedom Debt Relief.
Reviewed Aug. 7, 2019
From beginning to end this has been a very helpful program and whenever I was in doubt or had any questions my advisor or the support team was there to answer/help me. I have so much faith in this program that I have referred my mother to FDR for help. She is in the beginning stages of the program but I know in the end it will be the best for her. Thank you FDR! I have a huge weight off my shoulders!
We appreciate your review, Victoria. Thank you for recommending your mom to our program. We are beyond happy to hear you are experiencing great results and that we could help you get some weight off your shoulders. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2019
At first I was scared to take part. But being that this was a change I needed to do. I made the choice and I am happy with the results. Seeing account be paid is great. Can’t wait to finish the program.
Thank you for your review, Samantha. The beginning of the program can be scary for some clients, but you are in good hands. We are so happy that you are experiencing great results. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed Aug. 7, 2019
Extremely pleased and satisfied with the way the process is going thus far. I have no complaints. Thanks Again. Able to save more money and enjoy not being worried about how long it will take me to pay off DEBT.
It is our absolute pleasure to provide a service that leads consumers to a brighter financial future! Thank you for sharing how much you've benefited from our program. Keep up the amazing job!
Reviewed Aug. 7, 2019
Before knowing about this program I was interested in another major loan to pay off debt. Though I was not able to receive the loan Tammy **, reached out to me about what can be done with my debt and how the program works. Thanks to the individuals who have helped me settle two of my debts and in a short amount of months to pay it off.
Thank you Dina, for your feedback! Our team is here to help this process be as stress-free as possible and we are happy to know Tammy was so helpful for you. Keep track of your progress on your Client Dashboard or contact Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2019
Every time I call customer service, I am applauded on how great I am doing so far. I started in November 2018 with 6 creditors, and now it is August 2019, and 3 have been resolved so far. Any question that I have in explained in detail. I plan to increase my monthly amount starting in October to expedite my resolutions with these accounts. I really like the Client Dashboard. I check it out at least once a week.
Thank you for your review, Patricia! We are so happy to know how well you are doing and what a great experience you have had with Client Services. Keep up the great work you are doing! If you ever have any questions, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 7, 2019
Enjoyed all of my experiences with your company. Very professionable. Easy to contact. Extremely pleasure. And you made a very stressful situation bearable. The pay off plan seems very good. They even take the calls and letters from my creditors. They have managed to take most of the pain out of a bad situation.
We appreciate your feedback, Joe! We pride ourselves with a highly trained and professional team. We're happy to be able to take some of the burdens off of you during this difficult time. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 7, 2019
My counselor Rudy explained the program very well. He also called me back to help de stress me when I was having a moment. He put my mind at ease, I was grateful. He let me know that the first few months are stressful but it gets better.
We are elated to hear about the support you are receiving, Faye! Our team will continue to support you along your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call (800) 655-6303 or email us support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2019
Just needed to know about one of my accounts. Why it was not being paid yet. Now I know why. Thank you for the great assistance. Hope they will be the amount I need in my account to start paying it off.
That is wonderful to hear, Helen. Our team is dedicated to providing you the best assistance possible. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2019
I have been with Freedom Financial for almost 5 years. Most of their customer service reps are incompetent and are mean. If you dont agree to settlements, they threaten to liquidate your account or legal action.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We do not take legal action against our clients. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 7, 2019
Freedom Debt has given me a peace of mind. It is scary not to be paying my bills though, but with your help, I’ll get through this. I’m scared that my credit score has gone down. I am happy that I found Freedom Debt Relief program.
Thank you for your feedback, Elizabeth! We are thrilled to hear that you have found us helpful. We are happy to be able to give you peace of mind and if there is any other way we can help you, don’t hesitate to reach out. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 7, 2019
Someone told me that Freedom Debt Relief is serious in what they are doing, and so I started using them. I was looking for some help because I cannot pay almost $400 a month in student loans because it is too high for me, and I'm halfway through it. I continue to make my payment to Freedom Debt Relief, and for the past year, I’m satisfied. I would recommend it. They helped me very much in getting all my credit cards taken care of. I received a letter from Bank of America saying that the last credit card was settled, and everything seems fine. I'm very satisfied as well because the group of lawyers sent me an email saying I don't need them anymore. So, I don't have to pay the little amount monthly to them. Everything is according to plan. They did a very good job.
Congratulations for coming so far and being on the final stretch towards a debt-free future, Graziella! We're confident you will soon have financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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