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It's Just Lunch Reviews

3.9
7,118 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Visit www.itsjustlunch.com
Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    1 featured review

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    Page 29 Reviews 3976 - 4126
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    Reviewed May 22, 2015

    I was pleased with the demeanor of the interviewer.

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    Staff

    Reviewed May 22, 2015

    I had a very helpful session with ** and found her tips positive and useful. She was very easy to talk to and ask very pertinent questions.

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    Staff

    Reviewed May 22, 2015

    ** gave a lot of helpful dating hints and some dos and don'ts. Very helpful information was given and definitely put me more at ease.

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    PriceStaff

    Reviewed May 22, 2015

    ** was great! She provided lots of good tips, including how express interest or to respectfully end a date. I'm still considering if I should use a nickname or not.

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    Staff

    Reviewed May 21, 2015

    ** made me feel comfortable and at ease. She provided excellent advice and made detailed recommendations that I will surely put to use. I look forward to connecting with her after my dating experience to debrief and receive constructive feedback. ** was a very positive help!

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    Staff

    Reviewed May 21, 2015

    ** is the best Dating Director ever! This last weekend she set me up on data with a match that had all the qualities I am looking. I had one of the best and most fun dates I have had in long time. ** rocks!

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    Customer ServiceStaffProcess

    Reviewed May 20, 2015

    I had a great conversation with **. She was very helpful and informative and look forward to moving on in the process.

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    Customer ServiceStaff

    Reviewed May 20, 2015

    I really enjoyed my coaching call with **. It's a great resource to have her available now and as I go through the dating process.

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    Customer ServiceStaff

    Reviewed May 20, 2015

    I really enjoyed my session with ** and feel ready to take on the world. She gave me practical, insightful data and helped me to gain a different perspective of how to answer truthfully but within reason and with a positive slant for all.

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    Staff

    Reviewed May 20, 2015

    I really enjoyed speaking with my dating coach, **. She shared concrete and positive tips for the first date, and answered my questions thoughtfully and completely.

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    Staff

    Reviewed May 20, 2015

    ** was very helpful. She gave me some really good insights into small things I can do to enhance the dating experience. I would advise people to take advantage of the session.

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    Reviewed May 20, 2015

    The coaching session with ** was positive, instilled confidence and got me looking forward to my first date.

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    Customer ServiceStaff

    Reviewed May 20, 2015

    I so enjoyed working w/ **, she was informative, knowledgeable, and very well versed. I wish I could have had more time and coaching via phone. She had and brought me to another way of thinking. Thank You.

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    Staff

    Reviewed May 19, 2015

    Today's coaching session with ** was fantastic. ** provided valuable information which will enhance my dating experience. Thanks **!

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    Staff

    Reviewed May 19, 2015

    ** was very helpful and insightful regarding dating tips and common etiquette on a first date. Although a lot of the information was very "common sense," it was a nice reminder, and she was great at answering all the questions I had.

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    Staff

    Reviewed May 19, 2015

    My coaching session with ** was very helpful. I was married for 18 years so needed a real refresher. She was professional, yet empathetic to my situation. I know her guidance will help me on this journey!

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    Reviewed May 19, 2015

    **, was personal, sincere for assistance and understood the about matches.

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    Reviewed May 19, 2015

    Online coaching session went well and I was completely comfortable with any and all input and suggestions.

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    Punctuality & SpeedStaff

    Reviewed May 19, 2015

    ** had some wonderful and insightful comments in our session today. She clearly knew who I was and what motivated me ahead of time. She tailored our time together to focus on things that would help ME. I look forward to being able to practice these ideas!

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    Customer ServiceStaff

    Reviewed May 19, 2015

    Advertised as a professional dating service for busy professionals; experience was anything but professional. I entered into a contract with IJL in October 2014. The service was advertised as a great solution for busy, working professionals, and I paid $3000 upfront for 6 months or 6 matches. Things started poorly when the first match failed to show up for the first date. They reassured me that this was just a horrible anomaly of their services. Things continued to decline. I found out that they were misrepresenting everything from my age to my profession to my vacation schedule. They also set me up with non-clients and could not provide details around if the non-clients went through the same background checks that they assured me all the matches had been through.

    Then there was my experience with **... She had set up a match (which involved her attempting to read off a laundry list of random facts about this gentleman), and she asked for my availability. I explained that I would be available on Monday evening if it was in my neighborhood since I would be in meetings until late in the evening. She emailed me a date location that was an hour away without LA traffic. I immediately responded that I would not be able to make that work, and I would either need a new location or a new date/time. I did not hear back until the day of the date.

    When I received the first voicemail explaining that she would not be making any changes, I emailed her explaining that I was in meetings and traveling with my boss all day and would be unable to speak on the phone (as planning a dinner date in front of your boss and clients is less than professional). Given that they are marketing to professionals, I would not have thought that this would escalate.

    Over the next three hours, I received 12 missed calls and 8 voicemails from **. I continued to email her that I was unable to talk on the phone and requested email communication. The request was either a different location or rescheduling the date. She was the utmost rudest person I have ever dealt with in any situation, which is unacceptable for a company I have paid for services. The voicemails from ** ranged from suggesting a new location to then refusing to change the location to refusing to allow me to speak to anyone else in the organization to informing me that she was terminating my membership to emailing me that she was looking for my next match. I reached out to multiple customer service representatives asking to speak to anyone except for **, and I was constantly referred back to her.

    I have overall been unimpressed with their services, but this set me over the edge. They have bounced me around through 4 different "matchmakers", none of whom seemed to have any idea what they were doing. One woman who interviewed me informed me that her previous job was interviewing for people adopting a dog. It was a bit insulting that this was what I was paying for.

    Further, every time I gave them feedback (such as a restaurant that was not a good date spot or a personality trait or characteristic that was lacking in a match), they did nothing to show that they were listening to me. I felt like they just spun a Rolodex of rejects and set me up with whoever came up. At one point I mentioned that I valued education, and they told me it was unreasonable to use education status as a requirement. What sort of professional service is this? I have since filed complaints with the Department of Consumer Affairs, Better Business Bureau, and have asked to be added to the class action suit in an attempt to get a refund.

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    Reviewed May 18, 2015

    Big thanks to ** for making my It's Just Lunch dates something to look forward to - I'm confident that they will find matches that are fun and suited just for me!

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    Reviewed May 18, 2015

    ** was so attentive, gentle and makes me feel appreciated and I like to be treated as the only one. Thank you **.

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    Staff

    Reviewed May 18, 2015

    I really enjoyed my session with **. She helped me come up with different ideas and ways to handle situations that I'm not comfortable with.

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    Staff

    Reviewed May 17, 2015

    ** was very positive and understanding. Her advice felt very much on target. Thank you, **!

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    Staff

    Reviewed May 16, 2015

    I had a very pleasant session with **, my IJL dating coach. I date somewhat frequently but found that she had lots to tell me that was insightful and helpful.

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    Staff

    Reviewed May 15, 2015

    I was not sure what to expect at first but I am finding that things are continuing to improve. This isn't perfect but it's at times fun at times disappointing but always exciting getting to meet new people and having fun experiences is what I signed up for. I am pleased. Thank you ** keep up the good work.

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    Customer ServiceStaff

    Reviewed May 15, 2015

    Talking to ** was as if I were talking to an old friend. She is informative and was able to answer all my questions in a professional yet fun way. I was very comfortable talking to her and truly enjoyed the experience.

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    PriceStaff

    Reviewed May 15, 2015

    The cost of IJL compared to dating websites is not worth it. Only one IJL date was a good enough match to result in additional dates. I had different dating advisor and only the first one took time to get to know me, what I'm looking for in a relationship.

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    Customer ServiceStaff

    Reviewed May 15, 2015

    I really enjoyed my session with **. She helped me figure out how to answer some possible tough dating questions and gave me good ideas about how to make the most of my date and make a good impression and to have fun.

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    Staff

    Reviewed May 15, 2015

    Very patient and caring woman.

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    Punctuality & SpeedStaff

    Reviewed May 15, 2015

    Initial Coaching Session - ** was an excellent teacher. She brought me up to speed thoroughly & pleasantly. She was mindful of our time too. Perfect!

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    Staff

    Reviewed May 15, 2015

    ** did a good job. She helped me think of things to prepare myself for successful dating.

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    Staff

    Reviewed May 15, 2015

    I really enjoyed my session with **. She was very helpful and upbeat, and provided quite a few useful dating tips!

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    Staff

    Reviewed May 14, 2015

    Their marketer did a great job of selling the product, the follow up not so hot. I had 3 different "personal reps" - the first was good, but got promoted to a different job. The next didn't even read my bio, and when I complained, they gave me someone else who I heard from once in 3 months. Whatever they promise - I had 3 dates. Nice enough guys, but they paired me (advanced degree, lived overseas for years) with 3 high school graduates, 2 having never been out of the country (or state of PA). Really!!! This is personalized matchmaking? Spend your fee on a first class air ticket to somewhere fun -- you have a better chance of meeting someone that way!

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    Customer ServiceStaff

    Reviewed May 14, 2015

    I had a very positive interaction with my coach. She was supportive and encouraging. She also challenged me to be more direct with my communication in terms of my intentions of future dates. I don't like to hurt people's feelings and I can be avoidant. Thank you for the advice!

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    Customer ServiceStaffProcess

    Reviewed May 14, 2015

    Had the opportunity to visit with ** about starting with IJL. She gave me some tips on how to answer the question that arises when someone asks about my being a widow due to the death of my spouse from cancer. She also was very encouraging on what I can expect from this program as I am not quite ready to search for a husband and want to take it slow.

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    PriceStaff

    Reviewed May 14, 2015

    My second time with IJL. First time (7 years ago) was much better. Now, no one meets with you. I don't think there is even a rep in the Orlando area. They are throwing darts... I would rank my 4 dates as a 3, 2, 0 & an 8. Last one was pretty good. There is no personal service. Also, wanted to charge an extra grand to see pics - are you kidding?

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    Staff

    Reviewed May 13, 2015

    The session with ** was really helpful. She helped me approach dating with a better perspective. She had me consider things that I could do such as bringing some humor into the date conversation. She reminded me to have fun and not be too serious about things.

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    Staff

    Reviewed May 13, 2015

    I really enjoyed my session with ** and it was very easy to talk to. But I am afraid about the system. As don't you give the same advice to the person I am going see. If she is smart enough to figure it out.

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    Staff

    Reviewed May 13, 2015

    Working with ** has been a very positive experience. She is friendly and approachable and has answered all my questions honestly and patiently. The match with ** has all the signs to turn into a long-term relationship and I am so excited to see where it leads.

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    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed May 13, 2015

    I signed up for a 6 month contract with IJL. They lure you in by telling you about potential dates that never happen. My contract has expired and in the time frame I had 3 dates within the first two months. 1 was a horrible experience. Then I never had a single match in 5 months. Last go around with a potential match has been going on for a month. I would give my availability and then not hear anything for two weeks. Then on the third week ask for availability again and promise to send an email within a couple of days with date time and location. Never happened. I spent a considerable sum of money and don't feel that IJL met their obligation.

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    Staff

    Reviewed May 13, 2015

    Had a good discussion with ** about first couple of dates. She gave some ideas on preparing that I never thought.

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    Customer ServiceStaff

    Reviewed May 13, 2015

    I enjoyed my discussions with ** over the phone. She provided ways in which to make conversation easy and methods in which to end the date whether interested or not in a second date, which I really appreciated. ** emphasized relaxing and having fun on the date since "it's just a date." She put my mind at ease regarding several aspects of this particular dating process.

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    Staff

    Reviewed May 13, 2015

    I was very disappointed with my first date. Not a good match at all. He dressed like he was going to the local hardware instead of a first date at a fine restaurant. It was suppose to be a lunch, all he ordered was coffee. Hope things improve for my second date, with a real professional as advertised.

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    Customer Service

    Reviewed May 13, 2015

    The telephone session was very helpful to be prepared to start the dating process.

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    Staff

    Reviewed May 13, 2015

    I really enjoyed my session with **. It was enlightening and informative. I learned new methods and reminders of the dating world and what to expect and give.

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    Staff

    Reviewed May 13, 2015

    Dating coach - Very helpful with a lot of good tips. Not too serious.

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    Staff

    Reviewed May 13, 2015

    **, along with all the people at It's Just Lunch with whom I've interacted, seems very thorough and focused on finding me a successful match. She offered value tips and has helped to instill a confidence in me that has been lacking till now. I found her to be easy to talk with. The session definitely gave me ideas of how to approach different scenarios and how to better communicate with a potential date.

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    Staff

    Reviewed May 12, 2015

    Share a lot with ** And it was a great experience. ** has also been helpful.

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    StaffProcess

    Reviewed May 12, 2015

    I have only been on one date but it has been a good experience. Everyone is so nice and helpful and the process runs smoothly. I am looking forward to more dates soon!

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    Staff

    Reviewed May 12, 2015

    It is a pleasure working with **.

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    Staff

    Reviewed May 12, 2015

    My experience working with ** at It’s Just Lunch has been outstanding. She takes her time and really wants to understand who you are and what you are looking for in a relationship. I am proud to say that with ** help I have found that special person that I want to be with.

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    Reviewed May 11, 2015

    I really enjoyed my session with ** and found her tips positive and useful. What seemed like no-brainers really were good points to review.

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    Reviewed May 11, 2015

    I learned from the coaching session quite a bit that I was not aware of.

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    Staff

    Reviewed May 8, 2015

    I enjoyed speaking with ** and she made me feel confident and excited about my upcoming date with IJL!!! Thank you!

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    Customer ServiceStaff

    Reviewed May 8, 2015

    I really enjoyed my first date coaching session with **. ** is positive, professional, friendly, (great energy), and provides excellent information and feedback to assist in ways to improve the dating experience. She asks very detailed questions that really assess how one is presenting themselves on a date, and what, if anything can be done to improve the experience. The conversation is very interactive, and one is given every opportunity to express themselves and ask questions.

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    Staff

    Reviewed May 8, 2015

    My interview with ** was very informative. Her suggestions were so logical & positive. I was very comfortable during my entire interview.

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    Staff

    Reviewed May 7, 2015

    My coach, ** was very meticulous in going over information with me. She answered my questions and conducted herself in a professional but warm manner.

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    Staff

    Reviewed May 7, 2015

    I had my coaching session with **. She was wonderful. Great personality, with excellent sense log humor. Refreshing and counseling was superb. Gave me great pointers on handling my first date. Very insightful and knowledgeable. She made me feel very comfortable. IJL has really great staff members!!

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    Staff

    Reviewed May 7, 2015

    ** was very nice and her dating tips were very refreshing.

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    Punctuality & SpeedStaff

    Reviewed May 7, 2015

    ** was prepared, on time and organized with her interview. She was pleasant and interested in my comments. She made me feel at ease. I am looking forward to my first date.

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    Staff

    Reviewed May 7, 2015

    I sure hope this one transmits because you need to know what a great "trainer" and adviser ** is... Listen to some of her recorded interviews and hear for yourself please. Hope all of your staff are as cordial and informative and fun to talk with as she was with me. You have an "A" player in **. Thanks for listening.

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    Punctuality & SpeedStaff

    Reviewed May 6, 2015

    ** was a very good date coordinator and quickly set up dates with quality people in a timely fashion. I recommend her as a coordinator at It's Just Lunch!

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    Customer ServicePriceStaff

    Reviewed May 6, 2015

    Once I contacted IJL with an interest, they were relentless in calling. I agreed to sign up and was contacted by my dating consultant right away. She told me glowing stories about the lovely ladies she already had in mind for me. Then I never heard from her again! I was scheduled for a "coaching" session. They never called. When I contacted them, they told me my time to cancel had passed. I also found out different people pay different prices based on what they think you can afford. A serious rip-off!!

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    Reviewed May 6, 2015

    Though this session wasn't filled with new information, it was a good refresher to have since we frequently neglect to think about such things before a first date.

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    Staff

    Reviewed May 6, 2015

    I just signed up with IJL and had a coaching session and I really enjoyed my session with **. She gave me good advice. I waiting for my first dating experience and hoping that will be a positive one.

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    Staff

    Reviewed May 6, 2015

    My coaching session with ** was quite helpful. She shared several useful tips for the "first date".

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    Punctuality & SpeedStaff

    Reviewed May 6, 2015

    I met the owner, Anisa Hassan at a networking event in 2013 and immediately signed up with the service because she really knew her stuff. She interviewed me and set me up on my first date within a week. The date was interesting but there wasn't much chemistry. Surprisingly, she took the feedback personally after my date instead of asking one of her team members to do it. I was really impressed as she really took an interest in the outcome of the date. She listened attentively to my request. It was on the third date that I was completely blown away by her choice. I have asked not to meet someone from my ethnic background. She delivered that and more. It didn't take me long to decide to propose to **, the love of my life. We feel that we couldn't have done this without It's Just Lunch Singapore and Anisa. We highly recommend this service as my wife also didn't believe that she could have done this at twice the speed and half the time and effort. Thank you for bringing us together!

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    Reviewed May 6, 2015

    ** was easy to work with and had insightful advice.

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    Customer ServiceContract & Terms

    Reviewed May 5, 2015

    Contract was not explained and they did not follow through with their commitments. I invested over $2100 with no results or follow up from this company. My membership was dropped without them calling me or informing me that this was about to happen. When I sent an email requesting a refund due to the fact that they did not follow through with they informed me by law they can. I do not recommend this company to anyone.

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    Staff

    Reviewed May 5, 2015

    Wow factor was amazing. Most pleased and satisfied. My first date was with a wonderful lady with whom the chemistry was off the charts. ** and ** are the best!

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    Reviewed May 5, 2015

    The service was attentive and personal. The match had qualities that I had expressed interest in.

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    Customer ServiceStaff

    Reviewed May 5, 2015

    I had so much fun on my call with **! She really helped me navigate some questions I have had for a long time about the dating process! Not just the first date! Sheri was so sweet and I felt like we were friends right off the bat which helps so much when you're talking about something as personal as dating! A great call!

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    Customer Service

    Reviewed May 5, 2015

    Date tips: A good conversation... not much I didn't already know!!

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    Customer ServiceStaff

    Reviewed May 5, 2015

    I signed up with this service in February with the promise of 4 dates over 6 months at the cost of $2800! Yep, a very large amount of money. Their catch was that they would find me someone in my area that had the same passion and there was plenty of men that were looking with the same desires. I had my phone interview, face to face, and then they hooked me up with someone on the East Coast to be my "handler".

    This "young" woman was reading off a script! She wouldn't "listen" to my questions and would interrupt when I was asking her specific questions. VERY frustrating!!! She did set me up on a date which turned out to be a very nice man but NOT at all what I asked for. He was not active, was shorter than expected stated on his profile, and didn't like the same things, as I requested. Every time I spoke with this "handler" I would get a run around about how she was looking for someone as a new potential. This went on for 2 more weeks.

    I finally asked for a new "handler" and that took 2 to 3 more weeks! The next "young" man was just as bad! When he sent me a profile I stated that I would accept the date. Almost 2 weeks went by with no communication! I called several times and did not get a call back! Finally he called me and said that the client was busy and would find someone else. He did find me someone else and I turned the new "potential" down. His profile was not what I was looking for. This is when things really started to fall apart! I asked him to send my own profile in March to see what men would be looking at. I still have not received my profile!!! I wanted to carry on a conversation with my new "handler" about what I wanted in a date and potential partner. He said "I have that from your interview and what you have sent in your email response from your date".

    That was over 2 months ago! He never asked me what I wanted to change and never asked me anything about how he could make things better! When I told him what I wanted "specifically in a partner" he said I was limiting my dating possibilities! Well that is the point in using IJL! Yes, that is what I am paying this company for! To find someone that has what I am looking for. IF you can't do that, let me know and give me my money back!

    So what am I getting for $2800? The run around! I asked to put me in contact with a manager! That has been a month ago now and was sent back into the system and another "handler" called me saying "so you want to help your daughter find a date". WHAT??? I again asked to speak with a manager. Now I have waited another 2 weeks and no response! IJL... what the heck is going on? Your service is getting an "F" in my case. You are failing!!! PEOPLE that are looking on this site for support... DON'T use this service!!! It is a ROYAL RIPOFF!!!

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    Customer ServiceStaff

    Reviewed May 4, 2015

    I really enjoy my coaching session with **. She had a lot of great suggestions about meeting someone for the first time and how to make a great impression. She boosted my confidence and made me feel more relaxed before my first lunch. She was also was kind enough to answer a couple questions I emailed her after our coaching session. Really looking forward to my first lunch now.

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    Reviewed May 4, 2015

    I haven't dated in so long, but ** gave me some great ideas!

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    Staff

    Reviewed May 4, 2015

    My experience working with ** at It's Just Lunch has been amazing and fun. She has been able to match me up with some great matches. I look forward to more.

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    Customer ServicePunctuality & Speed

    Reviewed May 2, 2015

    My conversation with ** was really helpful and the time just flew by! It might have been nicer if I would have known what topics we were going to cover before the call so I could frame my questions ahead of time.

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    Customer ServiceStaff

    Reviewed May 2, 2015

    I've been w/ IJL for over a year now. Initially I didn't have much faith in this service, I thought they would set me up w/ whoever they find available. But I was wrong. They take their time to understand what you want and they truly try to match you with the best possible candidate. Sometimes few weeks go by before they call me with a match which tells me they've been looking around. ** is my current match maker after I had a date that went sideways. She spend a long time reassessing my needs and has been setting me up w/ quality matches since. Actually I went out last night on another first date, loved the venue ** picked and had so much fun w/ him! I'm looking forward to a second date. =)

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    Customer ServiceStaff

    Reviewed May 1, 2015

    My past experience with IJL has been horrible but because of ** it has gotten better. ** is a lovely person to work with and I can make her laugh. She is trying really hard to help me find a date but it looks like he isn't out there. She has tried harder than any of the MANY, MANY other people who work for IJL did. She gets back in touch with me if I call or send her an email where the past employees didn't. I am very satisfied with ** and hope I don't have to work with anyone else. She seems to care about me where the past people who worked for IJL that were suppose to be helping me didn't care who I was. They made it seem like I was a bother and not a customer. I wish IJL would get more employees who care like she does.

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    Reviewed May 1, 2015

    I really enjoyed my session with ** . ** 's advised was very thoughtful and I enjoyed her enthusiasm.

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    Customer ServiceStaffProcess

    Reviewed April 30, 2015

    The initial process has been a great experience this far. ** has made me feel welcome and our initial conversations show me that he was truly listening and interested in finding a good match for me. The event call with ** was pleasant as well. She provided helpful insights for the first date and had a general upbeat attitude. I look forward to the process.

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    Staff

    Reviewed April 30, 2015

    It was very fun and helpful.

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    Staff

    Reviewed April 30, 2015

    ** has done a great job setting me up on really nice dates. She always finds the greatest venues for the dates and is very attentive to my preferences. Since I have had her as my IJL rep, the types of people she has set me up with have been very nice.

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    Reviewed April 30, 2015

    I really enjoyed my session with ** and found her tips positive and useful.

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    Reviewed April 30, 2015

    So far been a member for just on a month, and only had 1 date so far. The date was civil and the girl they set me up with had potential, but she didn't seem very interested in going past the first date. This was especially hard for me, as I just lost my wife in March 2015 and I was hoping to rebuild my life with someone new. The quality of matches have NOT even come close to what was described and from the MANY reviews on Yelp, it looks like I am not the only one who was scammed.

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    Contract & TermsPriceStaff

    Reviewed April 30, 2015

    It's Just Lunch advertises an exclusive, private, and individualized dating service for busy professionals. They take thousands of dollars and promise matches exclusively picked just for you. Instead they ignore your wishes and set you up with who they have available even though they don't meet any of your expectations. IJL then says that the process is fluid and they are fine tuning it for you after each date. When your contract is 10 months or 7 dates for $4,000 then each date should match what I am looking for. That would be individualized match making just for you! They mislead and have not come through with their promises of well matched dates. This is fraudulent in my book.

    I am looking to join the class action suit if possible. I hope the suit is successful so no other consumers have to go through what I went through. I still don't understand why IJL couldn't refund my money and cancel my membership when they clearly did not have any matches for me. I was an IJL client 7 years ago and it was so much more organized, cheaper, and professional. I even recommend the service to many of my friends. This is not the same company! They completely restructured and charge 4x more money with less personal service.

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    Staff

    Reviewed April 29, 2015

    My experience working with ** at It's Just Lunch! has been fun and I am looking forward to more great matches! The girls seem genuinely interested in doing a great job.

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    Staff

    Reviewed April 29, 2015

    ** was very easy to talk to. I enjoyed my coaching session with her. She was very helpful, and I look forward to any advice she can give me in the future!

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    Reviewed April 29, 2015

    My session with ** was an eye opening experience. I will put her suggestions to use and look forward to receiving the enhancement strategy she's creating for future dates.

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    Staff

    Reviewed April 29, 2015

    It's been so long since I've been on a date. It was a huge benefit to have ** refresh me on some of the do's and don'ts. She politely answered all of my questions I had no matter how silly a few of them may have been. I feel better prepared now to start my dating experience, thanks to your help.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2015

    I thoroughly enjoy working with **. She knows exactly what I'm looking for in a relationship and I'm always excited when she sets up an IJL match. :-) She's so attentive to my expectations and follows through every time!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 28, 2015

    I paid for my daughter a membership for 6 months. I wish I would have believed the reviews. I actually spoke with whom I will call the sales lady and she did convince me that the service was not as the negative reviews stated. Before paying the sales lady had all the time available to talk to me and my daughter. Once they got my $2800 the communication dropped off quick. For $2800 my daughter has had 1 date in over 2 months. My daughter is a very talented and beautiful woman so if they are having trouble getting dates for her I can't imagine how it may be for some. They actually told her before they got my money they had 5 or 6 people ready for her to be matched with. Please save your money. The only positive is the 1 date she has had is that it is convenient that they set up the date. Just do not believe them that they keep communicating. They definitely do not. Very regretful I paid $2800 for this.

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    StaffProcess

    Reviewed April 28, 2015

    ** was a joy to talk to today. She had good advice and was helpful in explains the process.

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    Customer ServiceStaff

    Reviewed April 28, 2015

    She was very pleasant and provided helpful dating tips. I was very pleased with our conversation. She appeared knowledgeable and certainly professional.

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    Customer ServiceStaff

    Reviewed April 28, 2015

    I enjoyed my conversation with **. Her suggestions were helpful & well thought out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2015

    My coaching today with ** was awesome. She gave me very helpful info and was a pleasure to speak. I felt an instinct connect with her and the conversation with her and I'm looking forward to working with her and IJL. Thanks again to ** for her excellent follow up with excellent info for me to look at before my first date. Also she called right on time.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 27, 2015

    I signed up for It's Just Lunch services a year ago with a very optimistic attitude. My experience begin with the first date canceling and IJL did not set up another date until over a month later after I contacted several people within the company and attempted to cancel. My contract stated I would be set up on 10 dates within that year and was only set up with 7. I would not be upset if even one of those dates had the potential of blossoming into something. After each date you are each asked to provide feedback. I provided feedback and what I was looking for and every time, I was set up with the same type of guy that I shared no common interests. It was also stated in my contract that I would have a session with a dating coach 6 months into my membership. A coach did not contact me until 2 weeks before my membership ended. I have reached out to IJL to address these concerns with no response back.

    If you are considering signing up, know that you will not see a picture of the individual they are setting you up with and you will be given very little information on the person. As I mentioned, I had to attempt to cancel early on in order to get any dates lined up and they still were not able to set me up on 10 dates within a year’s time. I wasted $2500 on what I thought was a reputable company & a good investment for my future. Do your research before spending your hard-earned cash.

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    Customer ServiceStaff

    Reviewed April 27, 2015

    I had a session with ** last week and it was very informative and helpful. ** gave a pretty good insight on what to expect. All my questions were answered and I felt very comfortable. Overall, it was a great conversation and the information provided was very helpful to me. Thanks a bunch **..

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    Staff

    Reviewed April 25, 2015

    My coaching session with ** was very productive and enlightening. She confirmed what I felt went right in each of my dates. But she also offered some very useful insight into areas I could improve upon to make my next dates better. The coaching session was useful and a great way to take a step back and look at where I've been, where I am and where I'm going!

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    Customer ServiceStaff

    Reviewed April 25, 2015

    My conversation with ** was very cordial and productive. We were able to review several issues and questions I had dealing with my matches and with IJL in general. I found the information she provided regarding the feedback my matches provided helpful and hopefully will provide me with a framework to be more appealing to women I go on dates with in the future. I am slightly frustrated that this session came after 9 of my 10 matches and I have very little opportunity to apply the information I am being provided with. And it is obviously the placement of this service is also a marketing ploy to attempt to extend my membership.

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    Staff

    Reviewed April 24, 2015

    I can honestly say my experience with IJL has far exceeded any expectation I had. ** was very patient with me as I had an unexpected career transition/change which caused me to have to suspend my membership until I got back on my feet. When I did activate again, ** introduced me to someone that I had become a very special person in my life and may be for many years. I feel quite indebted to her for her patience, her kindness and her expertise as she hit a home run for me. Whatever they are paying her....it is not enough. Thank you for having someone as special as her in your employ.

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    Staff

    Reviewed April 24, 2015

    ** was great! She has such a positive energy, I was immediately comfortable talking with her. Great tips too!

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    Staff

    Reviewed April 24, 2015

    ** was awesome... easy to talk with, thorough, well-informed, helpful and very supportive. I really appreciated our session.

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    Staff

    Reviewed April 24, 2015

    I've enjoyed working with ** at IJL. She provides excellent relationship advice and I feel confident she'll connect me with great people. Thanks, **. :)

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    Staff

    Reviewed April 24, 2015

    ** was very pleasant to speak with. The follow up documents summarizing dating tips she sent me are very helpful for me to organize my thoughts on what I need to do on the next dates.

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    Customer ServiceStaff

    Reviewed April 24, 2015

    ** was very upbeat and positive during our call. She offered some excellent tips for me. Not only that, but she boosted my self-confidence so that I feel ready to go out with new people and feel like I will make a good impression!

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    Reviewed April 23, 2015

    ** is my coach, I felt very at ease talking to her and getting well needed dos and don’ts. Be yourself and respect your date’s feelings. Eye contact shows confidence, body language says a lot. No need to tell too much about past or family drama. Dress nice, present a nice package.

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    Staff

    Reviewed April 23, 2015

    My coaching session with ** was comfortable and confident building. She asked useful questions and gave me sound advice. I recommend everyone to take the time to participate in this session to help prepare yourself to put your best foot forward!

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    Staff

    Reviewed April 23, 2015

    I have been a member of IJL for a couple of years. I've enjoyed many dates, some of whom I have seen for a second or third date. The personal service is helpful, as I know the matches will have characteristics that I appreciate. Preferred over online dating.

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    Reviewed April 23, 2015

    ** did a fantastic job finding me my first match. We had so much in common!

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    Customer ServiceStaff

    Reviewed April 23, 2015

    I really enjoyed my conversation with **. She gave me some very helpful hints on what I should say and do. She also gave me a heads up on what women expect. I wish ** every success at IJL. The rest is up to me.

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    Reviewed April 22, 2015

    I really enjoyed my session with ** and found her tips positive and useful in my dating adventure.

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    Staff

    Reviewed April 21, 2015

    I didn't know what to expect from this, but ** was very friendly and helpful and I appreciated that she sincerely wants to make my dating experience as good as it can be. Good tips and reminders!

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    Traci increased rating by 1 star.
    Staff
    After a positive interaction with It's Just Lunch, Traci increased their star rating on April 28, 2015.

    Updated review: April 28, 2015

    My first date with IJL was really fun! ** did an outstanding job of choosing someone for me. She has been attentive, on time with feedback and keeping in touch, and fun to work with. As for my date...we talked for four hours and never lacked for topics. He was interesting, good looking, and chivalry was at its best!!! I am looking forward to the second date. :)

    Original Review: April 21, 2015

    So far everyone has been very friendly and helpful. I am happy to this point. I am going on my first date and will have more to say after that. :)

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    Staff

    Reviewed April 21, 2015

    I want to thank ** , my Private Search Dating Director. He is a fantastic listener, and has done a great job learning what is important to me. My first date was a perfect match, and I had a fantastic time. Everything went smoothly and it was a very positive experience. Thanks ** !

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    Staff

    Reviewed April 21, 2015

    ** was very helpful and pleasant. The feedback and ideas she provided were constructive, and will most certainly be useful going forward. Thanks!

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    Customer Service

    Reviewed April 20, 2015

    Just got off the phone with ** your/mine/our dating coach. Very much enjoyed talking with her!! It's a really great benefit you offer there with the short and sweet reminder of how to put my best foot forward. I was dubious, but ** rocked it - so call me a convert!

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    Staff

    Reviewed April 20, 2015

    ** was a joy to talk with and listen to. Her advice felt real, thoughtful and friendly. I'll remember this and carry over to my upcoming date.

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    Staff

    Reviewed April 20, 2015

    ** was super nice, responsive and helpful.

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    StaffProcess

    Reviewed April 18, 2015

    I've found that this service works successfully as a compliment to my dating life. I am not just using It's Just Lunch to meet people it is something else I am using to potentially meet the right person. In that sense I trust in the process and ** to introduce me to quality people and get me out there.

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    Staff

    Reviewed April 18, 2015

    It's Just lunch has won me over. I was hesitant at first even after I paid for the membership. Working with ** has been a positive experience and overall I think I have a good chance of being successful with the company. I would recommend to others to give them a chance to work their magic.

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    Process

    Reviewed April 18, 2015

    Did a good job explaining the process. Non judgmental and pleasant.

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    Staff

    Reviewed April 18, 2015

    ** was very informative and friendly. She had good insights to provide and answered all my questions. She followed through with what she said she would do.

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    Staff

    Reviewed April 17, 2015

    I won't say anything about IJL itself. I will say that ** the Sr. Dating Director is very nice to work with. We got off to a rocky start, in the end I can say I really enjoy when I speak with her. We laugh and have a very good rapport. So even though I haven't had success the ride has been pleasant.

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    Staff

    Reviewed April 17, 2015

    ** was very upbeat and enthusiastic and shared good tips with me on how to prepare for my date, what to talk about (and what topics to avoid), and what to watch for (e.g., my date's non-verbals). She encouraged me to have fun and let me know the best way to communicate with my date if the chemistry isn't there.

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    Customer ServiceStaff

    Reviewed April 17, 2015

    ** was great. She was really fun to talk and gave some good pointers. Made me feel at ease and was always welcome to answer any questions that I might have.

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    Reviewed April 17, 2015

    I really enjoyed my session with ** and found her tips positive and useful. I look forward to our next session.

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    Staff

    Reviewed April 17, 2015

    ** are so easy to work with. They feel like family and follow through like true business professionals. They completely understand what my needs are and keep their promises!

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    Customer ServiceStaff

    Reviewed April 16, 2015

    During our phone conversation, ** provided very helpful dating tips. I really appreciated that. Great and sound advice going forward!

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    Customer ServiceContract & TermsStaff

    Reviewed April 16, 2015

    After 22 months my 12 month contract finally ended. The pain is over. This a company that has no idea how to treat, work with, or offer any type of competent customer service. They promise a great experience yet they have no idea on how to deliver this. I went through 6 different dating directors and only the first took the time to get to know me. How could the following 5 even know how to match me? After that, the dates I was matched up with met none of my criteria. What was I told, it was their decision who I went out with. Ask yourself, why would I pay someone to fix me up if they are not going to respect my desires for the type of person I want to meet. My wish list meant nothing. I would strongly suggest a better way to spend this money is to make a worthwhile donation to a good charity. That way you will feel good about what you have done and someone will get benefit.

    Working with IJL is a one way relationship, all about them. It took me three calls over three weeks to get a return call from a manager regarding what was going on with my membership as my current dating director had not called me back or returned emails. This is typical. I found out he was promoted and as per usual, no one contacted me. They have your money. You have a worthless contract. When you finally reach someone and explain your situation they tell you they will look into it and call you back. They don't.

    They finally responded to me as I told someone at the main number I was being interviewed on the national news about dating as a fifty something. They called. This person who I will call ** told me I had used all of my dates and told me the name of the last two. I never went out with either of them. As with the previous 8, none of these ladies came close to what I was looking to meet. ** offered me a date with one of them. I told her I had enough. If this blog keeps one person from joining then my efforts have not been in vain. This is a bad place to get involved with. There is at least a 95 percent chance you will regret it and certainly regret spending your hard earned income. As always, buyer beware.

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    Staff

    Reviewed April 16, 2015

    I just completed my coaching call with **. She was very encouraging, sincere and caring. I feel optimistic that, with her on my team, my future dates will be rewarding experiences.

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    Reviewed April 16, 2015

    ** and It's Just Lunch have been awesome to work with. My first date was exactly as I had hoped for. I am looking forward to meeting future dates and having lots of fun.

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    Staff

    Reviewed April 16, 2015

    ** was very awesome to talk to. Very nice and thoughtful while helping me understand dating.

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    Staff

    Reviewed April 16, 2015

    **, you were a great match maker and knew the kind of person I needed to meet. ** is the love of my life and I can't wait to spend the rest of my life with her. I wouldn't have found her if you hadn't made it all work out. Thanks again.

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    Staff

    Reviewed April 16, 2015

    Coaching someone who has dated for years since ending her 22 year marriage is not an easy task. I found ** sophisticated and respectful while at the same time offering interesting feedback and ideas. While any first meeting with a person is a dance and everyone puts their best foot forward, with maturity most people realize that being anything other than oneself is simply a waste of time... and a form of disrespect for self and others. She realizes this while prodding a person to remember to listen and laugh. All good advice for coaches as well as dates :)

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    Reviewed April 16, 2015

    ** gave a good review and some suggestions which I could make reference on future dating during the coaching session.

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    Customer ServiceStaff

    Reviewed April 16, 2015

    When I called IJL for the first time, I had the pleasure to meet ** over the phone, it was a warm kind welcome. Once ** and I spoke about all the details concerning my membership and what happens next, I was referred to ** whom I had a wonderful "meeting" with. After speaking with **, I was introduced to ** who coordinated my meeting with ** in the field and both ladies were absolutely great! My next step will be to meet a great gentleman whom I hope will be a match! I am very excited to have started this journey as all the ladies made me feel confident that Mr. Right exists and he is a step away. I have recommended you to 2 of my dear friends as I know we will be successful!

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    Staff

    Reviewed April 15, 2015

    I appreciate the dating team working with me. They really seem interested in making my time with IJL successful. I would like to thank them.

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    Staff

    Reviewed April 15, 2015

    ** is the most amazing director. He knows me and what I like and is kind.

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    Staff

    Reviewed April 15, 2015

    ** was very friendly, personable, and a good listener. She offered helpful feedback, clearly and concisely. What I've been doing well in my dates so far, and very important advice on what I need to work on. One thing in particular that was a surprise to me, but very important for me to know!

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    Staff

    Reviewed April 15, 2015

    ** brought up some really interesting things about a first date that I never thought of. She was insightful and offered some great tips. She was professional and courteous and listened. She provided very candid feedback from a woman's perspective which was important.

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    Staff

    Reviewed April 15, 2015

    ** was very helpful. I found her upbeat attitude and her advice very valuable.

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    Staff

    Reviewed April 14, 2015

    She was very helpful and knowledgeable. She shared her insight of the female perspective on subjects I wasn't sure about.

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    Reviewed April 14, 2015

    ** was awesome to talk to. Hopefully, it will help me a lot in my dating.

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    Staff

    Reviewed April 14, 2015

    It's rare to get access to this kind of experience and knowledge in our position. She is super helpful and always willing to go above and beyond to make sure I have exactly what I need to have the best chance at success.

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    Reviewed April 13, 2015

    My experience with It's Just Lunch was wonderful, starting with ** setting up the perfect date with my dream woman. After a four hour dinner we look forward to seeing each other again! Thank you!

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    Staff

    Reviewed April 13, 2015

    My session with ** went very well, and her advice was very helpful.

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    Customer ServiceStaff

    Reviewed April 11, 2015

    ** was very encouraging and I enjoyed talking with her. Her questions were very helpful and I appreciate ** feedback as I responded. I will take her advice that she gave me and the other info she is preparing for me. I am taking pictures of my outfits...I may be dressing more professional rather than beautiful because I didn't want to look like I was trying too hard.

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com