It's Just Lunch Reviews

  • 4,811,308 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

Filter by Rating

  • (3,244)
  • (1,379)
  • (414)
  • (185)
  • (681)

Popular Mentions

    How do I know I can trust these reviews about It's Just Lunch?
    • 4,811,308 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about It's Just Lunch?
    • 4,811,308 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 31 Reviews 5635 - 5835
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 21, 2013

    Wow! What a great conversation I had with Sheri. She was upbeat, informative, and very friendly with a nice pleasant voice. I wish I had spoken to her a few months back to correct a few things I've done wrong. I would totally recommend speaking with her. :)

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 21, 2013

    Patty hooked me up with a date and, so far, things have been great between me and this girl. We have been seeing each other for about three months now and it really has been a great match. We really connect on all levels and our communication is as open as can be. That's what makes it special.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 21, 2013

    I was skeptical about the service until I connected with Tia **. She intuitively understood what I wanted and needed. You can tell that Tia gets vested working with her clients and demonstrates that she wants the very best for you. I have already recommended the service to many friends and I hope they are lucky enough to work with Tia.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 21, 2013

    I had been relocated to another city due to work. I called IJL to cancel my membership because I could no longer date in Calgary. My dating director, Patty **, was sad to see me go. In fact, she went out of her way to transfer my file to my new city so that I could date there. Moving is stressful, but that help from IJL (especially Patty) made it that much easier. That's great client service! Thank you so much Patty. You're awesome!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 21, 2013

    Response to coaching session: The session was very helpful. It gave me some ideas about how a conversation should flow on a date. The most important information I received was that I should be a good listener and make the other person feel that their presence and contributions are important to the process. Sheri was positive and helpful in guiding me to more successful dates. Her constructive criticism was appreciated.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 20, 2013

    I work with Brenda ** out of Dallas and am part of the Elite program. Brenda is outstanding in every way. She truly works very hard to find good matches, not just 'dates'. She gives 100% and truly cares. She coaches along the way to try and help you have success. I have worked with other IJL offices and people and other companies - none of them compare to Brenda. I commute between Kansas City, MO and Dallas. I tried IJL in Kansas. They did not live up to their commitments, didn't return phone calls, even called me to say they would give me a special for $200.00 for me to try them again, that they were going to fix the KC office and really had great matches for me. They took my $200.00 and I never heard from them again - sort of like stealing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Jan. 17, 2013

    I have been with IJL for about two years now. In these two years, I have had at least 6-8 dating directors. Out of all my dating directors, Christian is an exception! He is great at returning emails, always answers calls, is very patient at listening to and answering questions and is thoughtful in picking matches for me. Before I was placed with Christian, I was actually considering canceling IJL, because I was frustrated and disappointed in the services I had received and did not think my experience reflected the price point I was paying. (For example, dating directors before never answered their calls, seldom returned emails, and matched me with people without having read my file or got me on the phone and called me with the wrong name!)

    After my multiple frustrated phone calls to customer service, I was fortunate to be placed with Christian. He completely changed my experience and now I think my investment with IJL is worth it. IJL is not a cheap dating service. You should hire more dating directors who can uphold the standard and caliber as you have advertised. Christian is exceptional. Turn him into a coach to help other dating directors understand the vision or put him in charge of hiring dating directors. I think he can contribute a lot to your organization.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 17, 2013

    Obviously, dating is difficult for me. It was great to converse with Sheri on ways to reinforce what I do right, and ways to improve on some weaknesses. It was really helpful to even identify areas of weakness in my dating skills because I don't have an outside perspective or a knowledge base of qualities that lead to success. Sheri took the time to explain the concepts in an enjoyable and engaging manner, and checked for understanding. I just recently used one of suggestions regarding eye contact and conversation skills, and patted myself on the shoulder having made an inch forward towards success. Today, I found out we are stuck in the friend zone, which gives me the opportunity to develop those other skills. I would like to thank Sheri for her time and effort, and taking a genuine interest in my situation. Thanks!

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 16, 2013

    This company is a crock. First off, I never registered with the company. I was simply looking into a job that they had listed in my area. From there I started receiving phone calls daily from their Florida office (954 area code) and every voicemail they leave me states they want to talk to me before they go into a meeting. They purposely leave voicemails as if they're someone I know personally and never leave the company they're calling with. On several occasions, I've called back genuinely confused on how I know them. I've received several calls from Paris, Lisa and Lauren - all of which never state that they're with It's Just Lunch. All of which stated they wanted to chat with me before they go into their next meeting. So ridiculous! I've told them several times to stop contacting me, yet they still do. Obviously, they need some business because I can't get rid of them!

    Thanks for your vote!
    Resolved outside ConsumerAffairs
    Customer ServiceStaff

    Reviewed Jan. 16, 2013

    I signed up October 2011 and to make this short, this was how it all went down. My first date cancelled on me 1 hour prior to meeting. I got the message from the waitress since this was a weekend and I was seated at this restaurant. On the second date, I got a call from the matchmaker to inform me that my date could not make it due to personal issues. Once again, I was already seated at the restaurant, but this time 45 minutes away from home. On the third date, I actually met with my blind date. What a disappointment! She was looking for a man in the 50's because she was 46 yrs. old and I specifically told the matchmaker I wanted someone my age - 37 yrs. old. They stated she was 38!

    On my fourth attempt, IJL set me up on another imminent epic failure with another woman. As soon as she stated she was into the swinging lifestyle, I walked her to her car. Done deal. No mas! On my fifth attempt, IJL called me with the most fake squeaky as well as annoying voice, to ask me if I would be interested in meeting with the woman who had cancelled on me. I agreed. I was cancelled once again while approaching the restaurant.

    $2,200 bucks worth? Nah! Save your money and take a trip somewhere!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2013

    Patty is always pleasant; she's there if I need something and very easy to work with and talk to. Patty always provides detailed descriptions of the matches and what I and the ladies have in common. There have been times when I or the lady have had to change the date or time, and Patty has always found a solution.

    Thanks for your vote!
    Customer ServiceSales & Marketing

    Reviewed Jan. 14, 2013

    This company is a scam to the first degree. They will take your money ($1,800 for 6 months, but can be more, depending on your salary). They will not return calls and they will match you with completely inappropriate individuals. My last date was with an admitted drug-addict and felon. Please don't waste your money. You cannot get any of it back and you can't even contact the home office, which is in Oceanside or Palm Springs, California because the address is hidden from even the information operator. The phone there rings, but no one ever answers regardless of which department you try to connect to. Don't go there! They are scary!

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase
    Customer Service

    Reviewed Jan. 14, 2013

    I'm really impressed with the quality of gentlemen I meet through this service. I am really enjoying my dates and the conversations I have with these men. The dates are always at a nice restaurant in a relaxed atmosphere so it makes it easy to have a great dinner and a nice conversation to try and get to know my matches.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2013

    It was a Saturday night, my 3rd IJL date and coming off a lousy set up the month before. My attitude muddled through this, and after my next scheduled date, I would put my membership on hold. There wasn't the formal escort, and she came over by herself. Cute, independent-within minutes, the personality! What a terrific personality. Let's get to the here and now. After canceling my next IJL set up and putting my membership on hold, I haven't been this happy since... probably forever. Thanks IJL!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 11, 2013

    I want to tell you a little bit about my experience with a cool dating service that I just joined called It's Just Lunch. Basically, I joined a dating service because I just didn't have enough time to go out and meet people and I wanted a fun way to meet, like minded professionals at a relaxed setting on my time frame. At first I thought the service was a little pricey but when I sat down and did the math, it actually came out to great value. I have enjoyed working with my dating director George. I'm hundred percent satisfied so far.

    I basically added out how much time and money it would cost me to go out and randomly meet people, opposed to having a specific date set up for me, of the caliber of women that I wanted to date, people that were interested in a serious relationship and meeting people on my time frame, it was just perfect. I'm very happy with the service of It's Just Lunch! I would recommend this service to anyone who is serious about meeting a quality person to date. This service is very convenient and well worth the money!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 11, 2013

    I am very happy with the service! It's one of the few services that really deliver. I recommend you call if you are a single professional looking for your next love; this is it. Give it a try and you will be very happy. It seemed like a lot of money at first but I am so glad I did it. Do the math and see for yourself. It's very worthwhile.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2013

    If it were not for Brenda in the Dallas office, managing the Elite clients, the results would not be nearly as good as they have been. Brenda makes the effort and takes the time to do what I would consider is an excellent job of matchmaking as it should be done. Without her, I would not be using IJL due to the poor results in the past. Thanks to Brenda, I am quite satisfied.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2013

    IJL experience was excellent. It started with a staff that was kind and made me feel comfortable. They listened well to my 'wish list', shared honest information, and took and delivered feedback well. I was very impressed with the quality of service and selected dates. (All dates were very respectful and a gentleman!) This experience also enabled me to grow as an individual. Thank you IJL.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2013

    Brenda set me up with two great matches, and I decided to put the membership for 30 days on hold and see how the relationships develop. Both women are very attractive, well-educated, and just fun to be around. Since I have never spent a lot of time dating women, I have to get used to this new "life". Up to now, I had a very positive experience working with Brenda.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2013

    I decided to go all in to find someone different and special. I don't think the men could wrap their heads around a normal girl from Abilene, Texas. I hope to find someone interesting and earnest. Brenda and I have become friends, and she knows so much about me. She really took the time to get to know me. I love her!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2013

    I have been working with Brenda ** for the past few months. She has worked very hard being very professional and looking out for my personal interest. I recommend her and look forward continuing working with her in the future. Jenna has also been very friendly, always helpful and fun to work with. She and Brenda make a great team and show that they enjoy their profession.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 8, 2013

    George and Patti have exceeded my expectations on all levels in terms quality of dates, venues, etc. These people add value by listening to my needs and come up with dates for a very short notice. I would recommend your service and have recommended it to good single friends. This is my first service and I'm happy I chose It's Just Lunch.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 8, 2013

    The women I met through IJL were interesting and delightful to be with. The conversations over lunch and dinner were animated and educational. It was apparent that the IJL staff was investing a significant amount of time, thought and effort to find matches with the profile I requested. Over a six month timeframe, the IJL effort resulted in several repeat dating experiences that are ongoing. If one's expectations are realistic, IJL can deliver.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2013

    As a young health care professional in Dallas, I found it very difficult to find the free time to date. I joined It's Just Lunch, and they have introduced me to so many great men! They really make dating much easier by taking care of all of the details for me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2013

    I wanted to let you know my dating director, Brandi's, is great. She really understand what I am looking for. Brandi's is always upbeat, very positive, and provide good feedback. I would recommend this service to all my friends and family members. I always look forward to hearing from Brandi's for her input as I date.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 2, 2013

    My city is listed as one of their locations, so I thought I would give the service a try. They sold me hard when I called and told me they had lots of wonderful men for me. I signed up. It turns out they were incredibly dishonest and had no one in my city (it should not be listed then!), and I was set up on dates two hours away from me or with men who lived 45 minutes away. I have no interest in ever seeing the men I met again - It's Just Lunch seemed to be randomly setting me up with men in a 300-mile radius. It's Just Lunch did not listen to my preferences and even made me drive four hours round trip for a 15-minute "face to face" meeting with one of their representatives. We met in a hotel, very sketchy, and it was a complete waste of time. It's Just Lunch has not responded to my requests for a refund. I am extremely disappointed and would never recommend this service to anyone. I'm currently trying to get a refund, but the company is extremely hard to pin down. It's been an awful experience.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 2, 2013

    I have been working with Anton (my Dating Director) for about a month and a half now. I have been on two dates with another one this Friday. Anton has been the consummate professional. I have a busy schedule and travel often, so meeting people is difficult. Anton has helped me out tremendously. He is polite and has a personal touch. I trust Anton and look forward to the matches he has for me in the future.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 1, 2013

    I decided to try something different than the online thing and heard about IJL on my Sirius radio. So, I got on the net, found your site, and contacted your people in Miami. First, I've got a great matchmaker, Patty. I have had my first 4 matches, and they were all excellent. Things are looking very positive. Patty has good instincts (very nice women), and we continue to try to find the "match" for the "one". So far, very positive, excellent! Thank you Patty and IJL.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 29, 2012

    I guess just as a little review, I have not found the perfect woman yet but thanks to It's Just Lunch, I am much closer. This is a complete program and honestly, it is what you make it. I took some risks and went out on many of the dates, met a lot of incredible people, and ultimately, I am closer to what I was looking for than I was when I was sitting at home. This is a very good program that I would highly recommend!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 27, 2012

    Most experiences have been good. My rep obed has done a nice job in matching me properly with women that are interesting attractive and suitable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 26, 2012

    I have thoroughly enjoyed my IJL subscription. I moved to NC six years ago by myself. I'm newly divorced with no friends or family. My children are all grown and gone. I read about It's Just Lunch on a search engine, I think. Anyway, it sounded like a good idea, much better than dating sites which I hadn't wanted to do. I just wanted to get out and meet people that I had common interests with, who are about my own age and let nature take its course. I have met some terrific people and enjoyed the no pressure style meetings. I'm still looking to meet that special someone but I feel secure that I will because I'm meeting quality ladies that I have similar interests and compatibilities with. In today's hustle and bustle, it's nice to have IJL looking after my social life interests.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 26, 2012

    Proof is in the pudding as they say. My third IJL date and I were married this December. Our first date was arranged by IJL in July 2010, so I'm not certain why this request has been made at such a late date. The only reason I did not give five stars were communication issues between my first two dates, IJL and myself about my marital status (separated but not divorced at the time). Thanks.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2012

    The service I have received is amazing! My contact is just excellent and works hard to find me wonderful matches and dating times that are able to work around my difficult schedule. I have not found my soul mate yet, but I have great optimism with the ladies I have met recently! I would never have met such amazing ladies without the help of IJL! I cannot thank my contacts enough for all they have done and their superior service!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2012

    My husband and I were married on June 17, 2012, about two and a half years after meeting though IJL. I had been using IJL for about 5 months, but my husband had already been a member for over a year. We hit it off immediately, and ended our first date with plans to go out again the following weekend. The ladies at IJL were always so nice and easy to talk to. They are really dedicated to finding the best match. I would definitely recommend IJL to anyone who has tried internet dating unsuccessfully. Better yet, skip the internet all together and call IJL first!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 20, 2012

    I recently renewed my membership with IJL due to the excellent customer service provided by Brenda. Brenda exhibits passion in her position and genuinely cares about her clients and their success in matchmaking. I have had the opportunity to work with other agencies prior to IJL and Brenda’s superior service sets IJL apart from the competition. I would recommend IJL due to Brenda's passion, drive, and great customer service.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 18, 2012

    I have worked with the It’s Just Lunch Dallas office on and off for the last three years, and it has been absolutely terrific. I have been introduced to many nice ladies and have enjoyed the dates that I get set up on. There is nothing that I would change about the process to make it better.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 18, 2012

    Joining It's Just Lunch was overall a very personal and positive experience. They listened to me when I gave my feedback about my dates to continue improving and making better selections for me. On my third match, IJL set me up with my now fiance. We are getting married this March and I couldn't be happier.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 14, 2012

    The folks at IJL did exactly what they said they were going to do. My fiance was my first match but I liked the professionalism with the whole process. They listened to me when I started this process and I could not ask for better results. I have recommended IJL to many others and will continue to do so.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 12, 2012

    I had been divorced for a few years and was ready to start dating again, but I didn't know where to start. I had heard about It's Just Lunch through the grapevine and thought I would give it a try. So far, the experience has been a lot of fun! IJL has introduced me to so many great guys from around the metroplex that I never would have met!

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Dec. 12, 2012

    Poor customer service - The second star is only because my current dating director Obed has been very good to work with. Near the end of my contract with IJL, I was actually going on dates that were good matches. Dating directors kept changing, and each new one was less familiar with my profile, and my needs. When I tried to contact the person who signed me up, I did not get a call back; neither did I receive an email reply. I was not angry. I had been polite, and specific about what I expected. I was just hoping to be the recipient of great customer service.

    I am a good client, and I pay good money for something that is billed as an exclusive service. IJL is just not it. In short, IJL sells but does not provide. I cannot recommend the service. I hope that someone reads these reviews, and takes steps toward improvement. For now IJL is a beautiful, but poorly executed concept.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 12, 2012

    I just want to express my sincere thank you to Brandes and all the other very skilled, hardworking, and personable staff at this organization. I only am very familiar with Brandes who I cannot say enough good things about. She would be an asset to any organization she would ever serve.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 11, 2012

    I've been with It's Just Lunch for little over half a year, and for the most part, I've been very happy! The dating directors I have are George and Ryan. They do their best to get me what I'm looking for. It's funny, but I've noticed that in the beginning, it was a learning process for them, and for myself. Every match I've met I've learned to what I like in a woman, and what I would like to avoid. And I always have looked to give them hits to what I would like them to concentrate on, like the height of a woman. George is very easy to get a hold of and he always returns my emails and phone calls. I've noticed that he pays attention to the reviews that I send on each of my matches. Out of the two, he has gotten me the most matches. Ryan is always nice to work with but I would like to see more of match output from him.

    We all know this service is expensive, and people should realize it's not their job to create the spark! There is work involved! A man or a woman is not handed to a person on a golden platter. This is where it can get frustrating at times because you are dealing with a blind date! But look at it as fun!

    One of the last great differences is that It's Just Lunch helps create the best overall experience for their customers by conducting several follow-up meetings. I can't say enough of this; it has really forced me to think of how I can better myself. Sheri was my last dating coach, and I took a lot from our conversation. It was challenging to think of answers to her questions. She made me really analyze myself and it was fun to think of things I show or give a person on a first glance. I would recommend anyone to just take the chance. What do you have to lose?! The very first date you will have is more than you would have had if you didn't sign up!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2012

    I've had a great experience with this service and my reps George and Ryan. While no dating service can guarantee love, I feel It's Just Lunch did a great job in setting me up with a variety of people. All different, but in every case I could see why George and Ryan thought they'd be a good match for me. They put real thought into these matches. They didn't just match me up with random people in my area which has been great. I would highly recommend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 10, 2012

    Maurice has set me up with many beautiful, intelligent and amazing women to date. Sure I can find and date women on my own, but Maurice and IJL introduced me to women I wouldn't otherwise meet. Maurice has been extremely professional while also being personable. He takes the time to get to know what really matters to me and I'm sure you, clients. If all your clients listen to him, they will be treated to exactly what they want - a wonderful dating experience. Tia** recently met me up on a date. She is a true blessing of a woman and we are thoroughly enjoying each day together and creating a wonderful future. I highly recommend and have recommended IJL and Maurice to any and all my single friends and family.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 10, 2012

    I entered into a service agreement with the company. It’s Just Lunch at the cost of $2100.00 to arrange meal meetings between myself and single women in which we both have similar interests and goals in life. Before contracting for their services, they explained procedures, which they would deliver to me. I was told that they would match my profile with women looking for my qualities and attributes and interests in life.

    It took four weeks for them to match me up with a woman. When we met and began a conversation, the lady asked me what type of business do I have, and I responded I don’t own a business I work for an insurance company. She then asked me if I was single and I told her I was married but had been separated for quite a while. She then became very upset because she was given false information about me by the Its Just Lunch company. Once we finished our meal, I asked her if she would like to go out on another date and she responded no because she did not want to date a married man, and was only interested in a businessman. We both left very upset not with each other but because of the deceptive lie told by the Its Just Lunch company.

    I called Its Just Lunch the next day to lodge my dissatisfaction. I asked the representative, “Why did you lie about me and my profession and marital status to the lady you matched me with?” and she quickly change the subject. I asked her when could they match me up with another lady and she responded with, “Maybe a few weeks because were very busy right now.” This response along with the falsification of information really upset me, so I began to express my dissatisfaction to her. She responded with, “I cannot speak with you right now” in a very rude manner and hung up the phone.

    I called Its Just Lunch back six more times and I was hung up on each time. I am very upset and dissatisfied with the company, their lack of honesty and customer service and I ask anyone to avoid them.

    Thanks for your vote!
    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Dec. 6, 2012

    After five dates, my experience with It's Just Lunch has been at a satisfaction. I have enjoyed all five of my dates, but I have never heard back from any one of them. I'm not sure how your criteria are for choosing someone, but it doesn't seem to be leading to any long term relationships. I do hope my experience in Jacksonville will be better.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2012

    I was with a matchmaker named Amber for about five months and then a couple of months ago, you guys switched to JaviR. Great move for your company. I was very unhappy before this change was made. Amber never returned calls and was not interested in getting to know the clients and what they are looking for.

    Thanks for your vote!
    Customer ServiceContract & TermsStaff

    Reviewed Dec. 4, 2012

    Do not believe these people. They are not looking out for you or what you want. You are passed from person to person. Dates are cancelled with no consequence. They don’t personally email you. Everything is a form; they will only talk over the phone so there is no trail. It takes multiple emails and calls to get someone on the phone. They just take your money and lock you into a contract. Do not sign up!

    Thanks for your vote!

    Reviewed Dec. 3, 2012

    The service is outdated in that you can't see your matches before they are set up. Therefore, the matches are based on common interest and not chemistry. Although chemistry is something that cannot be matched from paper, it did seem that the matches made for me were based more on age than on actual compatibility. I did drive about an hour to meet my dates, and in the year I was at IJL, I didn't feel any of the men were candidates for long-term relationships. Overall, this form of dating did not work out for me, but it doesn't mean it couldn't for someone else. If you live in a big city and close to where your dates will be arranged, then do it if you have the expendable income. Otherwise, join some clubs and organizations.

    Thanks for your vote!
    Customer Service

    Reviewed Dec. 1, 2012

    The dates that I went on seemed to be based on whoever fit into my age bracket, not based on how we would get a long or anything IJL talks about when you first discuss joining. Shame on me for not checking out this site to get a better understanding of what I was in for. I do not live in a large city, so my dates were from other cities, and we both would drive 45+ minutes to get to the date. I have to tell you every one of my dates were not anything like I described I was looking for. On several of the dates, we would joke about the company and talk about how we thought we were getting played.

    I also had to meet with one of the IJL staff in the next city over. For me, this next city was an hour and a half. I was given wrong directions and ended up an hour away from the location after traveling and hour. I received no explanation for the wrong directions, except maybe a “whoops, sorry”. I received a call from my IJL contact asking for my availability, and I responded with no thanks, that I wasn't happy with IJL and the dates that I did go on. Funny, how I never heard from them again. Most companies would have at least called to ask what my concerns were and take the criticism and maybe make some changes - not a word. I wasted my time and my money on this one.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2012

    I am glad that I experienced IJL, but I would not recommend it to my friends. I figure that since I was paying quite a bit more for this service than other dating services I have experienced, it would have been a better experience. During my year, I had four different counselors. Having so many counselors, it takes a few dates for each counselor to understand what you are looking for, so those initial dates with a new counselor were always the worst. My very first date was horrible, so it could only go up from there.

    I figured since this service had a face-to-face interview, the information that was provided to my dating counselors would be correct - that was not the case (and not just for me, for some of the men too). For whatever reason, my profile said that I loved deep sea fishing. Luckily my counselor, George, mentioned to me that he was having a hard time finding men that liked deep sea fishing as much as I did. The thing is, I don't! I have been deep sea fishing, but on a family vacation over 15 years ago! I took it upon myself to give George a write-up of who I am and what I am looking for in a man. After George received that, my dating experience greatly improved! I wish I could have seen my profile that was provided to the dating counselors to correct mistakes that were obviously in profile.

    Currently, I have two counselors, George and Ryan. I like both of them, they have great personalities and listen to my feedback from my dates and strive to make my next date a better experience. My complaints are with the organization of the service. I had to take matters into my own hands so my counselor could match me with men that interest me. Additionally, the service is located in Florida. I live in LA and even though someone is 20 miles away, that could easily be an hour or an hour and a half drive. The counselors do not understand the LA traffic is unlike any in the country, so dating someone on the other side of town is difficult as we can only see each other on the weekends as weekday traffic is horrible.

    If you are deciding on whether to join this service, you need to know that you must take matters into your own hands and make sure your counselors have the correct information. Do not rely on your one-on-one interview. I wish that I did have a few more dates as George and Ryan understand what I am looking for and the last couple of dates have really been good. It is a shame that it took most of the year to get to a couple of good dates.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2012

    It's Just Lunch in Denver really delivers on its promise of matching up busy professionals with those who they want to meet. Also, coordinating the where, when, and other details are managed pretty flawlessly. They want feedback, eagerly pursue it, and seem to learn from what you tell them. I recommend It's Just Lunch for anyone who wants to meet that special someone!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2012

    After my divorce, I never thought I'd meet anyone or find someone I was interested in, especially at 53. My first date wasn't ideal, and a couple of others were strikeouts, too. But I kept a good attitude and kept meeting people. I met five guys (and went out with a couple more than once) but there was no spark. They were nice, but not for me. And then I met the one. We hit it off instantly. My tummy did a flip when I saw him walk up to the table. I never get nervous on first dates, so was totally caught off guard by that. We talked easily and were surprised we'd been on the date for three hours. I couldn't wait to get home to email him and tell him I had a great time, enjoyed meeting him, and would love to see him again.

    He wrote back right away and we started communicating. He lives farther away than I thought I wanted to travel to date someone, but he's been well worth every minute and mile. I finally met someone thoughtful, kind, well mannered, handsome, and funny - all the things you want in a mate. We just returned from our first weekend getaway together and have plans for a trip to Italy in the spring. We both thought after our divorces we'd never feel this way about anyone again, but we were wrong. I'm so glad I joined It's Just Lunch, hung in there through a few false starts, and have met the man of my dreams.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2012

    From terrible to satisfied! - At first the experience was terrible. I had a lot of customer service issues and I felt IJL just didn't care. Once I changed dating directors and JeffCh got involved, the whole experience changed. He really took an interest in what I was looking for and I feel we are getting closer to finding me that perfect match. The quality of the women I have met so far has been very impressive but I have not felt a connection with anyone I have met. All of the women have been well educated, professional, well spoken and classy. This can be a great service but more people like JeffCh need to be hired. When someone spends this kind of money for any service, they have expectations and good customer service is the biggest one.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Nov. 21, 2012

    From reading the other reviews, it appears that customer satisfaction varies greatly with the location. I am very unhappy with the service I received from the San Francisco office. My matchmaker was very pleasant and assured me that I would meet many men that fit my requests. I had only one date with a man, who did not even come close to my preferences. About a week after paying $3,000 for a 6-month membership, my mother was diagnosed with cancer. As I had to travel to a remote part of Arizona to monitor her care, I exercised the option to cancel the membership due to relocation. IJL asked me to provide documentation that my new location was more than 50 miles from one of their affiliates. I faxed a copy of my new driver's license and other documents to the number provided on their letterhead, but got no response.

    I later learned that the fax number on their correspondence was outdated and that I had faxed my ID and credit card information to a complete stranger. The IJL staff was advised of this and seemed unconcerned regarding the violation of confidentiality. Several months and many phone calls later, I was finally given a credit of $2,400. The manager said that the $600 deducted was a prorated charge, as I had been given one date. For $600, I should have received much more than a single date with a man who was not even close to my expressed preferences.

    Thanks for your vote!
    Factual basis uncertain
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 21, 2012

    It’s Just Lunch known as IJL, it's a rip-off. They just want your money. They have no personal interest in setting people up. Please trust me on this (through personal experience)! They have a great sales pitch. But after you get sold and convinced to buy their lowest package, you will never hear from your rep again. They move your account to another person. They also have terrible customer service. It's all about getting you to buy a membership. Go with another service. At least you can choose your dates. By the way, they don't tell you that you will have to drive 100 miles to meet with your date either. I couldn't even date in the area that I lived! That was not disclosed. They only want your money! Hear from your salesperson again. The photo of your date is never disclosed.

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Nov. 16, 2012

    Maurice is very professional and genuinely interested to find the right match for me. Maurice is a pleasure to converse, very considerable, accommodating and eager to help. I can define Maurice as a real matchmaker specialist because he really cares and is interested for my goals and desires and I have lots faith and trust in him. I definitely recommend him. What great person! All the best to Maurice because I really believe he deserves it.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 15, 2012

    I am very impressed with the strong commitment It's Just Lunch provides in its matching process. They truly invest the time to seek matches who are compatible in interests, hobbies, intellectual pursuits, and physical activities. They make the process extremely easy by handling every detail when meeting matches. I am fortunate to work with Molly, my liaison to IJL. Her warm, bright personality and great sense of humor provides a wonderful depth and positive energy to the experience.

    Thanks for your vote!
    Customer ServiceInstallation & SetupPunctuality & SpeedStaffProcess

    Reviewed Nov. 14, 2012

    I joined Just Lunch a couple of months ago. In the process, I was well courted about the service. I was introduced to my dating coordinator soon after. I felt that she was not good at her job and the procedure was not thorough as I thought it would be. The first person I spoke to, took information of what I was looking for in a date, then it was passed to a girl called Jenny. I found out later that Jenny was no longer with the company. The second date was not to happen till I met with the dating coordinator called Ivory. I had an appointment with her at a restaurant but she never showed up. I called the dating service and spoke to Jeff who apologized. I was totally aggravated, the service is $800.00. I expected a better service than the other websites. I thought that since I am often traveling and don't have the time to schedule a date, they would be better at this. I was totally surprised. To top it all, my first date was a gentleman who didn't at all fit my profile. Be prudent with your money. This is not at all what I expected.

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 13, 2012

    I never once did any type of business with these freaks. Someone gave them my phone number as a joke four years ago. Now, they call incessantly and leave me voice mails like they are my buddy and I'm to call them about "that thing". Really? Enjoy your FCC fine!

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Nov. 10, 2012

    I had a terrible experience with It's Just Lunch in Wilmington, Delaware, Just Lunch Philadelphia, Pennsylvania, and Just Lunch New York, NY. I advise to everyone that your money is better spent at Match.com or any other dating site. Your chances are better and it will only cost you less than $30. Take yourself on vacation or throw it out the window; either will benefit you more. Even going to a bar may be a better choice. I was talked into joining IJL (It's Just Lunch) by a woman who promised she had the women of my dreams in her file. They were just waiting to meet me. All I had to do was pay $2,700. She called and called, and made me feel like if I passed this up, I would be alone and lonely forever. As soon as I paid, I never heard from her again.

    I had several interviews over the phone and in person, and by the way, they don't have a physical location. I met a lady in a hotel. The company is managed by few very rude ladies and one guy from New York, Delaware, Pennsylvania. Anyway, they wanted to make sure they knew everything about me so they can match me well; however, the first few matches were so overweight. Their arms were bigger than mine. I specifically asked for slim girls. These individuals don't have a clue about dating. They are nothing but scam. I went out on three dates. The first was with an uninterested girl, who acted like she was being paid to be there. She was unattractive and her teeth were spread apart. It was disgusting to even talk to her. The second date with another overweight, unattractive, divorced woman, whose arms were bigger than mine.

    After that, they put my membership on hold without asking me. They did it because it was going so poorly. They started to be rude to a point that they started to hang up on me and play games. After a few months, I wanted to get a refund. I called IJL and they informed me that my membership was on hold and they could not give me a refund. I made several calls and sent emails and now they are playing games. All I want is my money back and I will go my way! If you're reading this, you might assume I'm an ugly, uninteresting person, and you'll be different. Not true. I thought that too when I read reviews before signing up (about other people/bad reviews). On the contrary, I am in mid-age, handsome, slim, well off - I'm just saying. If you think the bad reviews are only from un-datable people, think again. This company is nothing but scam. (Just Lunch Wilmington, DE, Just Lunch Philadelphia, PA, Just Lunch New York, NY, dating service, dating, couples dating.)

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 9, 2012

    I have been a member for several months, and so far, the number of dates has been as promised. My representative continues to ask for more information about the dates - likes and dislikes. She does a good job of preparing matches - some better than others - as would be expected. She provides timely follow up phone calls (again asking what I liked and disliked). It has been a wonderful opportunity to get back into dating (without the games of online dating services). I have personally grown and feel better overall about dating and finding a significant other - hopefully, one day, a wife.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Nov. 9, 2012

    When I moved back to my hometown, I needed a way to meet people, come out of my shell, and feel like I was putting myself out there. IJL helped take my busy schedule and fit in dating again. The staff who I worked with were enthusiastic, optimistic, never judgmental, and patient with the process. I really enjoyed the help in scheduling the meetings. Scheduling the meet-up places and times meant that I didn't have to figure out logistics - a great time-saver and way to force me into action, not procrastination. Taking the chance to have help finding new people to meet was a difficult but worthwhile decision. Blind dates felt awkward at first, but after the first one, I realized that both parties were nervous and in the same place. Online sites were time consuming, and the intentions of the others on the sites were not always consistent with mine. My goal was to develop a relationship - a long term, get grey, and grow old together path. I have that now. I enjoyed meeting the variety of people that IJL matched me with. Each meeting or date allowed me to redefine who I really was and what I was looking for. Ultimately, you only need one.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 9, 2012

    Melissa, my sales rep, had to work for me to become a client. I am glad she never gave up on me, but took the time to understand my points of view and wants/desires in a lady. When that was achieved, well, the next best thing happened. I got Jen as my "go to gal" for all my communication. She and I just clicked and are good friends because she, too, listened and understood me. I am very happy to have met these two fine ladies, and the dates were very nice ladies they lined me up with. I'm still looking for my first last date. They are trying so hard to make it happen. When my subscription is up, I will miss them. It would be great to end up with "someone" special. That way, their efforts would not be in vain with me. This would be the best way to conclude. Thanks, Jen and Melissa.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 8, 2012

    Through It's Just Lunch, I've met many wonderful women. I enjoy socializing with them and learning about their backgrounds, interests, family life, etc. It's great because the dates are already set up for me. All I have to do is show up. I've yet to meet Ms. Right, but I'm optimistic. In the meantime, I'll continue to meet wonderful women at great restaurants around town.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 8, 2012

    Signing up for IJL has been an experience that has changed my outlook on life and brought my spirit up. It has made me smile more, and at complete strangers. IJL has given me the confidence to say hi to people I do not know, and to make small talk with ladies that pass by. IJL gave me the confidence to ask other ladies out for a date. These new found behaviors are all things I would not have done before IJL. I feel I am attracting ladies at work just by smiling at them and talking to them, confidence I obtained by meeting ladies through IJL.

    At my first date, I was very nervous and worried about what my date would think of me. Would she think I was attractive? Funny? Too shy? Successful enough? Now prior to dates I find myself with, instead of nervousness and apprehension, is excitement and confidence. Instead of "what will this lady think of me," my feelings are "what will I think of this lady?" Some of my dates have lasted 2 hours or more, and I wished the date wouldn't end. I would recommend IJL to anyone who wants to improve their social life, meet new exciting people, and increase their confidence and outlook in life.

    Thanks for your vote!
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 8, 2012

    What a rip off this is. There is no communication, no help. The only experience that was good was the girl who reeled me in. Now, I realize what a BSer she was - $1000 for aggravation. No one ever answers the phone, it's always a recording. They very rarely return calls and never return emails. First date was in a horrible neighborhood, terrible restaurant and the guy didn't show. The second one was almost 2 months later, it was to a guy that had absolutely nothing in common with me. I am praying I get my money back via American Express. This is a lot of money to spend on nothing. There is no Management. They should be closed down. It is like a scam.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Nov. 5, 2012

    I highly recommend It’s Just Lunch (IJL). IJL worked hard to adjust my dates to my preferences and likes. It takes time and it will not happen right away. You have to have some patience and put the effort in yourself, but it is well worth the result. As time went by, IJL did a better and better job of setting me up on better dates. I have not had to use their service in over 11 months because they did such a great job in connecting me with the love of my life! There may be a few bumps along the way, but if you stay committed and hopeful, the process will work out in the long run. Plus, I can say that I still had a lot of fun on the dates that did not lead to any further than that first meeting.

    Thanks for your vote!
    Customer ServiceSales & Marketing

    Reviewed Nov. 4, 2012

    After a heavy sales pitch, I agreed to purchase the It's Just Lunch dating service. I was guaranteed by Michael that there were at least six men who fit my desired profile who could be available for a meeting within a week or two. That was two months ago and since then, not only have I not met anyone, I have not even been able to get anyone from IJL to return my repeated phone calls. I sent an email to IJL's customer service and received what appears to be a canned reply about how important my satisfaction is to them. That was a week ago and I have heard nothing from them since. I would be very happy at this point to get a refund and forget I ever heard of IJL. Can you assist me in doing that? I would be most appreciative!

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase

    Reviewed Oct. 31, 2012

    I've been working with George from IJL for the past 6 months and I must say it's been a very good experience so far. The quality of the men George has set me up with has been superior to any other dating site I've used. While not every date has been a match, that is to be expected. I have been able to give feedback after each date and the subsequent matches have incorporated my feedback. I'm currently on my 4th date with one of the guys, and it's going well. If you have realistic expectations and patience, I think the IJL experience can work!

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Oct. 29, 2012

    I am a fan of the service. I am a busy person and don't have time to dig through personal ads. My contact, George, has always done a very good job of matching me with people I would be interested in. I would highly recommend the service, and for what they provide, the price (not cheap) is very reasonable.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2012

    I would highly recommend George as a dating director. He takes the time and really listens to what you want and need in a date/future companion. He is polite and sets up the dates in a timely fashion. He is caring and will work with you. He uses your feedback to help you and also him to select your next date.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 28, 2012

    When I first began the service, I was pleased with the number of dates. There were several gentlemen that I felt the dates went well and gave my number; however, they never contacted me afterwards. I am beginning to think the gentlemen using this service are not serious about meeting someone to continue seeing. I wish I could receive some kind of feedback regarding my dates. It wouldn't have to give specific comments or say whom they were from, but it would be nice to know if there is something I am doing wrong or not doing. It would be helpful to get some advice instead of just continuing to go on dates not knowing why they don't call.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 27, 2012

    Do not ever join this organization. I joined this year and I immediately called back after 5 minutes changing my mind. They told me that it was too late and then strategically, my salesperson had my dating consultant Jenny call to convince me to join. She even had me convinced that this "Phantom" Phil wanted to meet me. She went as far as telling me that he was a chief auditor at JP Morgan, etc. As it turns out, "Phantom" Phil was just a phantom. She presented it at first that she actually had a conversation with him and 2 weeks later, she admitted to just e-mailing him about me. However, on the phone, she convinced me that she had a conversation and that he was interested in meeting me. One big fat lie!

    I guess she just wanted to get me past the 3-day return policy. I immediately called up my credit card and was fortunate enough to get a refund. There is a 3-day refund policy and when I called back in 5 minutes, I should have received an immediate refund. However, I was stuck going on one date in which I drove an hour for. My sales consultant (Jenny) had told me that we were both driving the same distance. And when I arrived on my date, he could have walked to the restaurant - that's how close he was; another big fat lie.

    I don't know why they bother interviewing you because they didn't listen to one thing that I said, as simple as not wanting a man with very young kids; he had a 3 year old. I specifically said school age would be better - another big deception. If they try to convince you that there are reasons why there are bad reviews like they did to me, there is only one reason why there are bad reviews. They are very, very bad and the worst customer service ever. Do not join. Please listen and save your money.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 25, 2012

    I have enjoyed my dating experience with IJL. Dolci arranged several dates for me and they were all good matches. I have had several second dates. I like the convenience of having everything arranged, and all I have to do is just show up! The women were all quality women, and I was happy with this service. I’ve told others about my experience and they say "Maybe I should try that too!"

    Thanks for your vote!
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Oct. 21, 2012

    I signed up for this service in early September of this year. It is now October 21st, and I can already safely say I made a huge mistake. After 6.5 years of online dating (another complete joke in my opinion - men constantly looking for the grass is always greener on the other side phenomenon), I took 6 months off, got myself together, just made some great new friends, and decided in early September to try something different (I will never online date again either).

    So, I tried this. Words cannot even describe the anger I have with myself for not reading the reviews sooner. I read a few after I signed up, and I tried to stay positive - optimistic that there are folks out there who have bad experiences, but for many, this works... rather a 'You get what you pay for' attitude. Well, that logic is now shot to hell. So, Scott, my matchmaker did not even start with me. Apparently, he was 'ill', so Breanne started me off and got my first date rolling. Then Scott returned, and that is when all hell broke loose. He fails to return your emails/calls, and if he does, it takes a few days to do so. And every single time, you have to be the one to initiate it. He never will.

    My first date was not terrible, but I just wasn't feeling it. Then came giving the feedback that they swear is so important, yet you give it right away (as I did). And again, I had to initiate contact just to make sure Scott received it. So, then came my required conference meeting after date #1 with a man named William. He was nice enough. But oh, how they deliver false promises. First of all, the meeting was set up at a place that was not even open yet (wait staff was nice enough to let us sit there, anyways), and William proceeded to tell me he has a man in mind after getting to know me better. And Scott has someone in mind too. I was promised a phone call ASAP to get the ball rolling for #2. And here we are 2 weeks later, nothing.

    I have emailed, asking for clarification. Again, nothing. Do not expect anything from these folks. They truly do not care about you. Yet man, when they are getting ready to snatch your $2,200.00 from you, 'Oh my gosh, the men are going to love you!' What a joke. What a scam. My spirit was broken enough after all that time wasted on online dating after my divorce. I am 40 years old now, and I really do want a family (never had kids from my brief first marriage). And this service, which I was feeling really positive about, has done nothing but break my spirit more. I am preparing to file a BBB complaint and legal action if I have to. I doubt I will get my money back. But I am so on fire angry that I have to do something. And I am ready to go to the sperm bank. This is not worth it. Do not sign up! Learn from me!

    Thanks for your vote!
    Staff

    Reviewed Oct. 18, 2012

    I was matched with men who were nice but not really compatible with me. I could have done better with an online service. After 5 or 6 disappointing dates, I met someone who appeared to have potential. He was described as separated and in the process of a divorce. As time went on, I found that he was very recently separated, 4 months, and there were no divorce plans in the works. He had been "evicted" from his home by his wife after 30 years of marriage. This man needed a lawyer and a psychologist, not a date! But these people will take anyone's money. There is no screening. My advice is to take a trip to Europe! Forget this service!

    Thanks for your vote!
    Launa increased rating by 1 star.
    Customer ServiceContract & TermsSales & MarketingPriceStaff
    After a positive interaction with It's Just Lunch, Launa increased their star rating on Oct. 25, 2012.

    Updated review: Oct. 25, 2012

    I would update my star rating - thanks again.

    Original Review: Oct. 18, 2012

    I absolutely agree that this dating service is a scam. Do not sign up for this. You will regret it. I am suing them to get my money back, filing a complaint with the Better Business bureau, and filing a complaint with the Colorado Attorney General Consumer Protection Agency. I have never sued or written reviews, but I feel the need to warn consumers about this place. I paid $2500 for a year membership with the understanding after speaking with them that I would get personalized matchmaking service based on the criteria that I was looking for.

    Jennifer **, their slick saleswoman, goes in for the close the second she gets you on the phone by telling you about "three men I want to match you with right now," and talks them up like they are the dreamiest men you will ever meet. Quite the contrary. She also says that you will get all the dates you want, when in reality, you may get a date once a month. She gets your payment upfront and sends you a contract to sign electronically, which I never even got a copy of until I called and requested it after complaining and asking for a refund. Then they get you to come in to this cloak and dagger office downtown that is practically pitch black with a peephole on the door, take a photo, and send you right out the door without ever getting to know any more about you. Lo and behold, their contract says that all they have to do is make 18 introductions and they do not have to meet the criteria that you are looking for.

    Why would I pay someone $2500 to set me up on blind dates at expensive restaurants that they "partner" with - with men I would never go out with? Oh, and they do not give refunds according to their contract, because plenty of people have asked. I thought that I would have a relationship with Jen, but oh no. She farms you out to various girls (Joslin, Erika, and someone else) in their early twenties who make you feel like you are in an episode of Valley Girls when you speak to them. I have never spoken to Jen since the day she sold me. I am an attractive business professional in my early thirties who does not have trouble getting dates but was hoping to get help weeding out men that don't meet my criteria. Here are some examples of things that I made very clear to them.

    I wanted someone who lives in Denver, not the suburbs, no kids, not short, funny, age range 30-40, and outgoing. What did they do? They set me up with the exact opposite of what I asked for. They repeatedly set me up on dates with men in their twenties, men with children (I refused to go on a date with this one because he had a kid even after they tried to convince me to numerous times), men in the suburbs, and the most nerdy, boring, dull guys, who they always describe as "tall, dark, and handsome and loves live music." What a lie. I would give them repeated feedback after every date (I never went on a second one) telling them what was wrong and reiterating what I was looking for and even asked if I could come in so that they could get to know me at one point. They do not listen or care about anything you say. They are paid to make 18 introductions by their contract and that's it. The men that I have gone on dates with say the same thing.

    It became so horrifying that I have begun legal proceedings against them. They target professionals with money and promise to give you personalized matchmaking, but they are really throwing darts at a board or are playing 52 card pick up with the files - I'm not sure which one. They are excellent at saying, "Oh, I didn't know that" when you explain again and again what you are looking for. There is no matchmaking involved. This place is preying on hardworking people's innermost desire to find someone special and profiting from it. It's absolutely sickening. They should be shut down for unfair and deceptive business practices, breach of contract, and breach of the implied warranty of good faith and fair dealing that exists in every contract. I guess I got their attention when I sent them this particularly damning post from one of their former employees. Stacey ** from their Minnesota office called me today when I asked again for a refund because of breach of contract. Let's just say she did not oblige.

    Thanks for your vote!
    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed Oct. 17, 2012

    My dating director Brienne, a good egg - From what I have learned so far, it is important to communicate your expectations to your dating director so that she can find the right match. Brienne has done a great job listening to me and carefully selecting each date she sends me out on. She has been very helpful in finding the right partners in which I might like. I am confident in her skills which is a great feeling. I trust her judgment.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 15, 2012

    I've been on three dating experiences with It's Just Lunch to date and so far, I have met 3 very interesting ladies and one that I plan on seeing again. There is no doubt that all of the people I've met are very nice and intelligent people. Working with the IJL team has also been great! The venues are topnotch and the staff are pleasant. A setup date has obvious potential for disaster, but any anxiety is quickly washed away by the restaurant staff, who are always nice and professional. To date, I've enjoyed the overall experience and would recommend It's Just Lunch to those who may be considering such services.

    Thanks for your vote!

    Reviewed Oct. 15, 2012

    The initial sales people were super nice and really sold you on what they were offering. However, I am now 8 months into this and will be going on date #4 tonight. Am I excited? Not really. This service has been such a joke. Second date was booked at the wrong time (which I wasn't available for) and wasn't able to get a hold of Amber for over a week and finally someone called to tell me she wasn't in the office.

    Someone re-booked the date without telling me and then sounded accusatory on a voice mail as to why I didn't show up. I told Amber in an email I wasn't satisfied and was wondering about a refund ... no answer to that, just setting me up with another "match". Whether she lost her job or quit, I don't know but all of a sudden some guy became my matchmaker. I was pretty angry at this point with IJL. He never once apologized on behalf of the company. Only told me to move on and he was my "matchmaker" now.

    I think it's a joke they call themselves matchmakers. They don't know me, never met me either. They enter likes/dislikes into a computer and it does their work for them. But they are "so excited" for my next date. My 3rd date, there was no reservation booked at the restaurant. Javi, the new matchmaker, attempted to call me a couple weeks ago with a new match and I just couldn't match up to talk to him. Today, I call him and he tells me he doesn't remember and it was 2 weeks ago so this person is unavailable. He doesn't remember?! Wow, what personal service! I am so just done with this company but don't want to throw away the $2200 I spent.

    Thanks for your vote!
    Sales & MarketingStaff

    Reviewed Oct. 14, 2012

    The experience with IJL was everything they advertised. It was an amazing way to date in a new city. Their assistance was extremely helpful in keeping the focus on dating. The matches were very good choices to get to know and then the decision will be up to you. If you have reservations just give it a chance. It's a lot of fun meeting people with no strings attached.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 14, 2012

    I have met some wonderful ladies, and all are of a higher quality person that I was looking for, and they all were very down-to-earth but fun and exciting. I would recommend It's Just Lunch to any male that needs a boost in their dating life to meet a special person. This staff at It's Just lunch, Obed, was very helpful in meeting what I was looking for.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 14, 2012

    I have been with them 11 months, hoping things would get better. Six months into it, I asked for money back. The salesperson is excellent. Too bad, they can't deliver. They have no clue what they are doing. If they would meet with their clients in person, they may have a better shot at putting together matches. They guys I have been set up with are a disaster. We are not even remotely compatible. I also don't think they know how to read a map. The places they set up for us to meet don't make sense. This has been the biggest waste of time and money. Every date has been like a wild goose chase. I don't even get excited anymore before a date, because I know it is going to be a disaster. I cannot believe I wasted my money on this. I would have better luck on a street corner with a sign. Please don't waste your money on this service. Maybe other cities are better, but don't use the Cleveland office.

    Thanks for your vote!
    Staff

    Reviewed Oct. 13, 2012

    I had a 60-minute dating coaching session with Sheri **. She was encouraging and easy to talk to. Many of the suggestions were not new ideas, but it is good to hear them reinforced. It was nice that she was able to share feedback that previous dates had submitted. My hope is that the conversation I had with her will help to narrow down my matches with the dating service, and that I will be able to apply her tips to making my dates fun and hopefully lead to a relationship.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 9, 2012

    To keep it short, I was a recent post-doc graduate with a well-paying job, living in the Boston area back in 2006, when I saw an ad for "It's Just Lunch" on TV. It seemed like a good idea since I was pretty busy and didn't get to meet a lot of people, so I decided to go to the website and enter my information. After I submitted my info, a screen popped up saying that someone would contact me shortly. Well, I didn't hear from them for a few days, which turned into a few weeks, then a few months. I eventually forgot all about it and moved on with my life. I moved to a new city, started a new job, etc. Then, a few weeks ago (July 2012), I noticed a voice mail on my cell phone. When I played it back, I found that it was a representative from "It's Just Lunch". I ignored it. A few days later I got another call. Over those few weeks they called and left me five more messages. I have no need for their services anymore. When I needed them six years ago they were nowhere to be found. Some customer service, I can't believe they're still in business.

    Thanks for your vote!
    Factual basis uncertain
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Oct. 3, 2012

    Do not pay money to this company. I, too, like a lot of people on this site thought it was a lot of money. But instead of going on a one-week vacation, I thought finding the man of my dreams should cost about the same, right? (Insert laughter here). The sales pitch was one of the best I've encountered. They are really friendly people - at first. As the months dragged on, the "bubbly" girls that I spoke to on the phone tried their darndest to hide the fact that they just didn't have anyone I would enjoy meeting. I don't think I'm a "10.” I am not a model, but I do ride a bike to work. I do watch what I eat and I have been told I have a cute figure - by both sexes. I walk the beach for exercise in the deep sand. I get my hair colored regularly. I buy make up that has been professionally applied and I may be able to copy their expertise (again, apply laughter).

    The men that I have been set up with are either old and I feel like I'm having a drink with one of my dad's friends (eew), have no personality (I can't drink my drink fast enough), or he likes himself a lot and talks about how much money he has and how many material things he owns. And all of the above are not handsome.

    Of the 20-plus men I have been on a date with from It's Just Lunch, the first was fun and almost handsome but was hands all over me. And one other guy that had potential, again, wasn't that cute and didn't really have a fun personality, but he did chat with me for over 2 hours, only to not ask for my number. What? Why waste my time and yours? I do date plenty in my real life, but they are usually younger and I'm looking for a long-term, soul-mate type of relationship now. I work a lot of hours, heard the radio commercials, knew the story of the founding women in Chicago and thought I should make the commitment. Two thousand commitments!

    In the initial interview, when I asked about the refund policy, the woman got offended and said, "No one asks for their money back. We are that good. I know what I'm doing. I have been doing this for 14 years. You are smart, pretty and fun - I will be able to find you a match pretty easily." I fell for it. Shame on me. But now, after months of talking to dozens of their employees and trying to help them do their job, I am fed up! Last night, they set me up with a man that looked 20 years older than I and wasn't attractive. Why waste my time and his? I have friends and I am looking for a romantic connection. I am going to do my part in helping others not make my mistake. Do not use this company. They do not know how to match-make.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 28, 2012

    A very good experience working with IJL and Anton. Anton has listened over the time he and I have worked together, arranging meetings with women that have been intelligent with a wide variety of interests. He has also at times introduced me to women I might normally have not met and I found these women to be interesting and with great energy. IJL provides one the ability to keep personal privacy and give control over the information you want to provide in your initial meeting. If there is a criticism of IJL, it can provide an ability to network with people in a variety of professions with a diversity of backgrounds and this possibility can be easily overlooked unless one remains open. Overall, a very good experience made better by working with Anton.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2012

    When I heard about It's Just Lunch, I had already tried a couple of online dating services, neither of which had produced that "perfect match." I was skeptical at first, but I quickly learned that, for me, just meeting people on blind dates and putting myself out there was the best approach. No chemistry, no thanks! Debbie introduced me to a lot of candidates, each of whom had at least one of the attributes/qualities I expressed I preferred. Of course, some dates were better than others, and one of my last dates Debbie arranged is now my fiance! We're getting married on 10/11/12 in Vegas! So, I would recommend IJL to anyone who will listen and have since I met Mark. Great service, worth every penny! Thank you!

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceOnline & AppStaff

    Reviewed Sept. 25, 2012

    IJL is more of a scam than a dating service. I thought it seemed sketchy when they didn't list any prices on their website, and when they made me go through all the matching/profile questions before they even mentioned the payment options. The cheapest option was a 6-month membership for $1,500 (a young professional's "discounted" price). It was way more than I expected or wanted to pay, but I felt guilty having spent 15 minutes on the phone answering questions only to say, "Never mind." I should've followed my instinct! Instead, I let myself be pressured into trying it out for six months, and it's been an endless hassle ever since.

    The actual dating experience was no better than I could've done on Match.com or some other dating site. For $1,500, I expected a high-quality service that was responsive to their clients. Wrong. Very few of the guys my dating consultant found were good matches - only one that I even wanted a second date with (but not a third), out of probably ten or so guys. Usually, there was no chemistry or attraction on my end, and frequently none on the guy's either. Despite my best efforts to give detailed feedback, both my physical and personality preferences were ignored - and I wasn't even allowed to veto any of their selections! Once, I tried to decline a date because the description of the guy sounded like we had nothing in common, but Patti (my consultant) continued to pester me until I finally consented to meet the guy.

    I was also stood up by my date on three separate occasions, and all I got from Patti were assurances that the guys were "not normally like this at all." The IJL staff were remarkably unresponsive to my complaints about the quality of guys I was being set up with. When I expressed my dissatisfaction with my matches and told Patti that I did not want to continue to be set up, she assured me that we could discuss my concerns before arranging another date. Then, without ever having a conversation, she called me back to set up another date as though nothing had happened! Eventually, I just stopped returning their calls and was informed via voice mail that my membership had been placed on inactive status. What was not made clear to me was that the clock was still ticking on my six-month membership even while I wasn't using it. My six months expired and I was rolled over into automatic monthly payments.

    Fortunately, I'd had to replace my credit card during that time, so they couldn't charge me. Since the card they had on file had been canceled, they had to call me to update my account information. I never thought I'd be grateful for being the victim of credit card fraud, but it may have been for the best, otherwise IJL would have continued to charge me without notifying me. When I spoke to Patti again, I once again expressed my displeasure with IJL and told her I wanted to cancel my account. She informed me that I would be charged a pro-rated amount because I was 5 days into the 7th month of my membership (she estimated it would be $15 or so), and that I should cancel immediately in order to avoid further charges. I canceled via email that same day, since they require cancellation in writing. I also asked her to send me a bill in writing, rather than give her my new credit card information over the phone.

    I never received anything in writing, and received a call from Jenna in their billing department a few weeks later, telling me that I now owed $99 - and would be charged an additional $33 on October 1. Rather than the pro-rated 5 days quoted by Patti, I was being charged for an extra month and a half, because IJL's cancellation policy required 45 days' notice. Jenna claimed that I was informed of this 45-day cancellation policy when I signed up - perhaps it was mentioned, but it is directly contradictory to what Patti told me the charge would be. Jenna also basically called me a liar when I told her I'd been displeased with the service. Apparently, none of that was in my file, despite the several times I tried to communicate that to Patti. When I told her that I thought their dating service and their business practices were outrageous, she agreed to talk to her supervisor and get back to me. That was about two weeks ago, and I haven't heard from her since.

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Sept. 21, 2012

    I have known Pat for a few years. She is very hardworking and tries her best to put matches together. Very positive lady! Considering IJL and the economy, things have changed with the company and it is not what it was originally.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 21, 2012

    Sometimes finding quality people to date is difficult. It's Just Lunch has helped with all that. My dating consultant, Pat, is phenomenal. She always calls me back if I have a question or concern and takes the qualities I am looking for seriously, and tries to find a perfect match. I've met super great guys through IJL. I would recommend it to anyone who wants to get out of the internet sites and meet well-rounded professionals. Great company.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Sept. 21, 2012

    It's Just Lunch has their act together. They filter out the right people for me to meet and save me hours of time online on meeting strangers. They have a solid army of great women and they have all been intriguing and fascinating women. A few have connected with me on chemistry. That is the one thing the agency cannot do. George, the LA date master, sets you up to bat with amazing women and it is up to you to make a base hit or a home run. It's Just Lunch does all the heavy lifting; you just need to do the easy part. It works for me. Great place to date.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2012

    George at IJL and Ryan are fantastic and this truly is the best matchmaking service in town. I've tried a few: Elite Connection, awful; Valenti, even worse and after trying a few others, I almost gave up. If you really want to meet new and dynamic professional, this is the only shot at a real service based matchmaking company. Best dating service in LA.

    Thanks for your vote!
    Staff

    Reviewed Sept. 20, 2012

    So far, I've had two dates that IJL set up for me. The first gentleman was nice guy, very intelligent, and easy to talk to. The only issue here was there weren't really any sparks. My second date IJL set me up on was with a gent that I am still currently seeing. He has been a true gentleman - a lot of fun. Since he travels every 2 weeks, while I miss him when he's not here, I find I can get a lot of my stuff handled while he is away for his job.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 18, 2012

    I have been a client of IJL for approximately 2 1/2 months and I have had the most wonderful, positive experience. I communicate with Adrienne and I feel that she has really taken the time to get to know me as a person so that she can find the most suitable matches for me. It is difficult to get to know someone on paper so she goes the extra mile to call before and after each date to hear what I have to say, in addition to reading the responses I sent via e-mail. She is getting to know me as a person more and more and is learning which qualities are the most important to me in a man in order to achieve the most suitable, compatible and successful matches. I am also impressed how she "listens" and knows to arrange my dates in locations that have a higher quality of clientele, food, ambiance, etc. I trust that she has only my best interests at heart and is doing her very best to help find Mr. Right. I'm thrilled to be working with Adrienne and IJL should be proud to have her representing them.

    Thanks for your vote!
    Staff

    Reviewed Sept. 11, 2012

    I joined the dating service last Spring and have been very happy with the professional women they provided for dates. Lisa from the Philadelphia office was very professional and helpful. I'm currently dating a woman for 4 months I met from the service. I would recommend "It's Just Lunch" for professional singles who are interested in meeting quality singles. In my opinion, it is much better to have it organized and meet someone face to face. It's fun, you never know what can come of it, and you don't have to get rejected from the start like from Internet dating. Also, the fee for the service attracts serious professional clients.

    Thanks for your vote!
    Staff

    Reviewed Sept. 10, 2012

    I've been single for a while now and when I was introduced to IJL, I signed up as I wanted to date serious, professional women only. I'm at the age where life is great and the free online services just weren't introducing me to the quality of person that I wanted to meet. Since joining, I've learned how to date again, enjoyed the locations they selected and have met a doctor, a CPA, a vice president and a geologist! How cool, and I'm still dating the Geologist so that was a great match. Thanks IJL for getting me back in the game!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 7, 2012

    This has been a great experience with It's Just Lunch. Working with George and Ryan has been awesome, and the dates have gotten better each time. Definitely, it’s a great service for working professionals that do not have time for the online dating scene.

    Thanks for your vote!
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 7, 2012

    I went in to see what IJL (Houston) was all about. During my time there, it felt a little odd as I felt they were saying everything to excite and entice me to join. When I asked how much joining their service was, I told them I would have to think about it. I got a follow up phone call and it felt more like a sales call. Even though I could afford the service, I told them I was going to try other less expensive avenue. I was happy with my decision after reading about the reviews on IJL in Houston. A lot of the complaints confirmed my negative feelings for the business. I figure that they are not getting enough members and so are left with the few to set up dates with each other. This is why you see so many complaints that they were not matching with people that members wanted.

    A year later, they called again. I was dating at that time. Today (another year has passed), they called again. Those people are not interested in matching up compatible dates. They are merely salespeople. Do your research before you join! Good luck!

    Thanks for your vote!
    Price

    Reviewed Sept. 6, 2012

    What a colossal waste of money. I ended my membership months ago and they still charge me membership dues. The initial cost for young professional is over $1,000, and after six months, they charge an additional $75 a month. That does not include the cost of meeting people for lunch or drinks. As for the service itself, they repeatedly ignored my basic preferences and encouraged me to go out with guys who did not fit my parameters. A couple of the guys exhibited traits that I specifically asked to avoid. In addition to the parade of guys that I had no interest in, the service often sent me to out of the way locations, and in two cases, to restaurants that were closed down. Save your money - suffer through OkCupid or Plenty of Fish.

    Thanks for your vote!
    Factual basis uncertain
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Sept. 5, 2012

    A co-worker of mine has been extremely pleased with his It's Just Lunch (IJL) experience, so I decided to give it a try myself. The process is simple in that IJL sends you on a first date and then you are required to have a face-to-face meeting with a local IJL representative; IJL wants to verify who you are and to receive information about your desired "ideal" match. Additionally, the local IJL Director sets up your dates and all that is required is to show up at the specified restaurant at the prescribed time. To date, most of my dates have shown up on time - with one being 30 minutes late due to traffic.

    Another important part of the process is to provide Dolci (the Portland Director) with feedback after each date. During the above-mentioned interview process, I emphasized my desire to meet physically fit women. My first few dates entailed meeting very high quality women, yet they were far from being physically fit. Each time I provided Dolci with feedback, I was honest and continued to emphasize the importance of physical fitness. Accordingly, my last two dates were great in that the gals were highly intelligent and physically fit. To date, I have not met a woman who I would consider for a long-term relationship. Nonetheless, every date entailed meeting a quality individual with whom I had an excellent conversation. This sure beats staying at home. It is, ultimately, a matter of going out on multiple dates before finding a good match. I believe IJL's process provides me with a good chance of meeting that special gal. Accordingly, I recommend giving IJL a try.

    Thanks for your vote!
    Staff

    Reviewed Sept. 4, 2012

    Brandis, the dating director at It's Just Lunch has been working on my behalf since 7/7/2012. I found her to be very warm, caring, precise, efficient, and selective. She really paid attention to details, and was so amazing when it comes to her search for the right match for me. I met the most wonderful gentleman through her, and will be forever grateful for what she has done. I highly recommend It's Just lunch to all of my single friends, and couldn't give enough praise to Brandis. She truly is a gem!

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Sept. 4, 2012

    IJL starts with you with a high rate. If you refused, they will call you back and tell that there is a limited offer for half the price. If you still refuse, they will keep reducing the price. I paid CAD1,600 for one year with 12 dates. They offered to my friend, an old member who didn't want to renew his account, the same price but for unlimited time and unlimited dates. They are very desperate to get your money, and once they do, they will randomly match you with unprofessional, ugly, short, fat men or women.

    Thanks for your vote!
    Factual basis uncertain

    Reviewed Aug. 31, 2012

    This is the biggest waste of money ever! Buyer beware, it's a ripoff. I paid $2200 and dates were fat, ugly, not the appropriate ethnicity and much older than agreed age. It was a total waste of time and money plus it's a blind date and they will not refund you even after numerous horrible experiences.

    Thanks for your vote!

    Reviewed Aug. 27, 2012

    I have had a very positive experience with It's Just Lunch. They work hard to find the right match. I have found them to be attentive to what it is that I am looking for in a date. I also like how they set up the date and make the reservations. The restaurants they choose are top notch.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 22, 2012

    The dating session with Sheri was very pleasent. One hour session was long enough to go through every details on my dating habits both good and bad. I was comfortable to tell what happened on my previous dating in order for Sheri to give me many critical tips and advices for improvments. Also, It was very helpful for me to know how my previous dates thought about me, so I could have more confidence about my good manner and work on areas that I am not good at.
    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 20, 2012

    Just like so many others who have posted, I feel betrayed, used, and financially abused by IJL. When I signed up, the Director called me the same evening to set up two dates. The first date was a nice guy, but shorter than my preference, and not really someone I had much in common with. I thought okay, not every date is going to be a win and looked forward to my second date. When I didn't get the day-before reminder call my location always does, I called to confirm that I had a date set up. They knew nothing about it, couldn't figure out who it was supposed to be with, and the coordinator I spoke to was rude and said I must have misunderstood. I misunderstood a man's name, occupation, date/time/location of the meet up? Really? How on earth would I have fabricated all these details?

    I will admit, my second actual date was pretty close to on-target. In fact, we went on a date of our own after that, but he told me that IJL called him all the time to rejoin after he had previously been a member, and were setting him up on anywhere from 3-4 dates per week, so obviously they are short on men in Houston. My next date was, again, a very nice man but very old for me, very uptight and buttoned-down whereas I am young for my age and trendier. I told them this when I called for feedback. My next date was a carbon copy of the previous one. I am beyond disturbed. These are people I would never meet in the first place on my own because we would never be in the same place at the same time, and had we met, I would never agree to a date with them. The only thing we had in common was having been taken by IJL. There is no match-making involved, no review of preferences. They are not at all delivering what I was promised.

    I am gearing up to fight for a refund. I will start by challenging the charge with my credit card company. I have already contacted a law firm that is spearheading a class action suit against IJL, and will post negative feedback on every available online venue. I am seriously considering dropping in to the local IJL office and see if I can meet with a director face-to-face, and mention my bad experience to anyone waiting for their interview appointment. I really wish I had researched them before I signed up.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Aug. 19, 2012

    At just under $190 a date, this year-long commitment was an investment. I've tried other services and work from home in a demanding, rewarding position. Outsourcing the time and energy it takes to sift through potential matches was a gamble I was willing to try at least one time. I've had four dates. All the men I've dated have had many IJL dates. The man I saw last night has been on 21 dates during the time I've been on four. I get one call a month, no more, no less. I'm attractive, witty, intelligent, educated, and financially secure. IJL obviously has a slim stable of men in my age group (I'm 48) and a vast herd of forty-something women.

    Beyond the inequality in terms of dates, even more disturbing, given the price tag, is that the people I've dealt with in the IJL office are uninformed, seemingly uneducated about simple things like geography, and unwilling to take the time to consider even fundamental requirements. When I initially signed up, I said I was unwilling to date men who are separated but not divorced. The third date was with a man who is not only separated, but recently separated from a friend of mine. Before that date, I'd been told about that man by the local in-person IJL contact. She told me in some ways he was a good match for me, but she thought I'd find him arrogant (again, forgetting my basic requirement about separated men). She didn't give me his name, but told me enough about his basic profession that, when I was set up with him the following month, I realized within ten minutes that the fellow across the table from me, who was incidentally already being rude to the server, was indeed the arrogant guy I'd heard about.

    It seems the IJL staff doesn't communicate with each other. More to the point, it seems they pull two names out of an age-defined hat and throw those people together with zero consideration of the basics. I'm a vegetarian. That's a pretty simple restaurant requirement. On the first date they sent me to a place that has great vegetarian options, so I thought this was going to be a good experience. Since that first date, every restaurant has considered chicken and fish to be their vegetarian fare. The last time I checked vegetables do not have wings or fins. I know we're doing some amazing things with genetic modification but this, again, is a sign that they cash the check and then disregard the fundamentals. If you're a man, be prepared to put a lot of miles on your car and meet so many women you'll need a database to keep track of them all. If you're a woman in South Carolina, you'll get a date a month. It doesn't matter how much you bring to the table or the conversation, a date a month, no more, no less. Maybe you'll strike gold, or maybe you'll just shovel it out of your checking account.

    Thanks for your vote!
    Factual basis uncertain
    Contract & TermsSales & MarketingPriceStaff

    Reviewed Aug. 19, 2012

    This company is a true scam! They charge an outrageous amount of money and put zero effort into make this a personal experience! It has been several months and I have never dealt with the same person to coordinate my dates. It seems like there is a tremendous amount of staff turn around and all of the employees seem overwhelmed with too many clients. They also have no clue about what you are really like. I have had such mismatched dates. It was as if they completely ignored everything that I mentioned about myself and my personal preferences. All of my dates have been a complete waste of my time! Also, each of the dates has been scheduled in locations which have been completely out of the way (for both parties). It has been so inconvenient meeting the dates. This company truly deserves to be out of business! Their business model is run so poorly and the staff is terrible. They promise you the world when signing you; and then once you have paid, the service goes completely downhill. I hope that something is done to dissolve this company. I am in the process of trying to get out of my contract. This was the biggest waste of money that I have ever spent! I strongly advise against joining this service.

    Thanks for your vote!
    Customer ServiceContract & Terms

    Reviewed Aug. 16, 2012

    Apparently, the IJL company is not what it started out to be years ago. At the prompting from a friend who met her mate years ago through the service, I signed up. It's a significant amount of money upfront and monthly fee billed automatically to my credit card. I was interviewed by a national dating director in Phoenix (I'm located in North Carolina) and was told that he had several men already in mind to match me up with. I was then turned over to a dating director in Florida (again, I'm located in North Carolina) who matched me two weeks later with my first date. In my initial phone interview with the national director, I stipulated I was not interested in smokers or men who are in the midst of a separation. First date was a smoker. I emailed the feedback as requested and received no contact from the dating director. I emailed the dating director continuously for two weeks to inquire about the second date and was finally matched with a second date after a month.

    The second date was in the midst of a separation. I emailed that feedback to the dating director and never received a reply. After two weeks of emails to the dating director, I am still waiting a month later for the third date. In addition, both men from the first and second date told me that they are in heavy rotation and being called two to three times a week to go on dates. Second date told me, "All the women are running together in a blur." I emailed the dating director to relay this feedback and to ask if there was a shortage of men or if it was difficult to match me. The dating director replied it was not difficult to match me but that my dating frequency was as the contract stated, one per month. I have yet to receive return phone calls from voicemails left with the national director.

    I would not recommend this service. The amount of money required in relation to the service received is very, very disappointing. Directors do not reply to emails or voicemails. Specific non-match criteria are ignored. Women do not receive the frequency of dates men do (from information relayed by the men on my dates). I feel trapped into continuing the (none) service due to the high upfront fee.

    Thanks for your vote!
    Resolved outside ConsumerAffairs

    Reviewed Aug. 15, 2012

    Debbie rocks! She delivered the best service she could within the constraints. I believe that this service needs to garner more clients in this region. I'm sure it works much better in bigger cities/metropolitan areas. I hope all of their folks work as diligently as Debbie does!

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Aug. 14, 2012

    The service is expensive but well-organized and provides good customer service. The clients are well-screened and the dates are set up in nice locations. Both positive and negative feedback is encouraged after each date. I am satisfied with the product.

    Thanks for your vote!
    Contract & TermsSales & MarketingPriceStaff

    Reviewed Aug. 14, 2012

    What a disaster and a complete waste of perfectly good $2,200! I wish I had read reviews before I fell for this sales pitch! Just as many of the people stated on Yelp and even here, this is just the number game and no one really cares about what you want or to find someone for you for life or even to date for life. The goal is to send you on the promised number of dates to fulfill the contract and that is about all is to it! Same game is played apparently in all of their branches. I fall a "victim" in Sacramento. No one listens to your requirements and besides, they send you on so-called "dates" to a restaurant located in the hotels! Who would ever go on a date to a restaurant located in Sheraton or any hotel for that matter, except for Peninsula in NYC maybe! How cheap and inappropriate is that!

    I am new to the area and because they give you only the restaurant name, I did not know where it is until I arrived there. After the first time, I said that I categorically refuse to go on another date to a hotel restaurant and what did they do? Sent me to a hotel again! Every time, they would tell me that my new date is "handsome" or "very handsome" but I suspect that they don't know what "handsome" really looks like! I thought that I am losing my eyesight or my marbles! I have been told that my dates were tall. Well every time, I was taller than him in my heels on (and I suspect without them too).

    Despite of how many times I repeated my requirements, I received only what I guess they had and that was not what I asked for. I would have been just fine to not go on one single date for a month as long as the person I was matched with eventually really fulfilled my basic requirements. Instead, I was sent on bunch of dates with a man I would have never agreed to go on a "date" in the first place! A friend's sure, but we are talking about dating here. Besides, the whole idea of blind dating is just wrong!

    After only 5 dates, I have had enough! There was no fun or pleasure in this type of dating. It felt more like a hard labor! They should be expected to pay the money back for unused portion of the contract considering how many dissatisfied customers they have and a complaint keeps repeating itself. They do not listen to anyone's requirements and do not really care with whom they send you on a date with. That is not matchmaking worth $2,200! All I have to say is don't do it! Worst dating experience ever!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 11, 2012

    For some reason, living in California made it hard to meet quality men. I knew I was ready for a serious relationship, so I decided to join IJL. On one of my early dates, I was fortunate to be matched with Kyle. Kyle was the kind of guy I had always been looking for but I couldn't find. He was smart, handsome, sweet and a true Southern gentleman. I couldn't believe when he not only opened the car door for me but also handed me my seat belt. We knew pretty early on that we were a perfect match. Kyle and I got engaged after 10 months. We got married in September 2011 and just had a beautiful baby boy just over 6 weeks ago! I owe it all to IJL! After hearing my story, one of my close childhood friends also joined IJL. I am hoping for the same happily ever after story.

    Thanks for your vote!
    Staff

    Reviewed Aug. 11, 2012

    It's Just Lunch has proven to be a very convenient, easy and enjoyable way to meet and connect with new people in similar circumstances. This experience, with the assistance of a great support team, has been both exciting and worthwhile. Being relatively new to NOLA after being away for over 20 years, this was a fantastic way to casually meet new people. Thanks to all at IJL.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 11, 2012

    I joined It's Just Lunch in Feb. 2010. My first date is now my husband. While I did go on dates with three other men, my husband and I quickly decided we wanted to date exclusively. We traveled together to PA and NY and met various family members two months later. Six months after we met, my husband surprised me by proposing while traveling through Spain together. Six months later, we had an intimate wedding overlooking the ocean. We spent our honeymoon in Italy. And now, we recently bought our first house together. I owe all this to It's Just Lunch. Everyone they introduced to me was of a much higher quality than what I experienced on dating websites.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 10, 2012

    Although the matches I've received thus far from IJL have not led to second dates, I did find a one-hour coaching session with Sherri to be especially helpful for future encounters. The attitude I received was very caring and nonjudgemental, as she addressed my strengths and weaknesses. It was a real treat someone showed compassion for an issue I've been battling all my life that no one else in my life, including family, seems to care about.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 9, 2012

    I recently had my dating coaching session with Sheri ** from It's Just Lunch. I joined the IJL dating service approximately 6 months ago. Sheri set up an appointment with me to discuss all aspects of my dating experience so far and offered advice for future dates. We had a wonderful, non-rushed discussion. Sheri asked a lot of great questions and had some wonderful advice and suggestions. I had been feeling a little discouraged by the dating process up until our phone call. Now I am re-energized and ready to get back out there! I would highly recommend IJL to other singles.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 9, 2012

    It's Just Lunch has been far and away the best dating service I have experienced. The staff is very professional and strives to make sure you are achieving the goals you set out at the start. My matches have been well chosen to meet my expectations, which are further tailored by the email feedback after each date. I always look forward to hearing from Anton about my next match. The hands-on personalized service from date selection, meeting place to working with Sheri my dating counselor and online forum are too hard to beat.

    Thanks for your vote!
    PriceStaff

    Reviewed Aug. 8, 2012

    I have read a lot of reviews for IJL. Some good, others not so good. This is mine. I joined IJL in January of this year. It cost a lot of money. I have been on 15 dates in 6 months or so, all except 1 or 2 were good even great. This is what I signed up for and I'm very happy with it. Sorry to hear that others did not get on so well. I had been single for a long time and wanted to get back into the dating scene. I have had a great time, meet with a lot of women I liked. To me, it has been worth the money. I am still single but I got what I was looking for. Finding a partner in life can be difficult but that does not mean it can't be fun. Don't stop trying. I won't.

    Thanks for your vote!

    Reviewed Aug. 6, 2012

    This is the 2nd time I have tried the service and the first time I dated someone for 9 months. We only broke up because she had to move and I couldn't. The 2nd time, they have done a fantastic job of taking my replies and improving upon them. Great experience.

    Thanks for your vote!
    Staff

    Reviewed Aug. 5, 2012

    My dating coaching session with Sheri of IJL was very beneficial and informative. I gained valuable pointers on how to improve my dating experiences. I highly recommend that IJL members take advantage of this session, which is offered after so many months of membership. Sheri listened very well and responded to my individual needs.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 4, 2012

    When I first heard about "It's Just Lunch", I thought there was no way I would ever pay that much for a dating service! But as time went by and I was not meeting quality singles in Las Vegas, I decided to give it a shot. At my initial interview, I realized that the cost was one of the best features of the program! It was enough of an investment that it would weed out those who were not looking for a serious relationship, and those who were not successful, quality professionals! After a little bit of trial and error with some great guys who were not "the one", I met Rick who turned out to be the Love of My Life! We have similar backgrounds, values, and many things in common; but we lived in different parts of town, worked in different businesses, and socialized at different places with different friends. If "It's Just Lunch" had not brought us together, we never would have met!

    It's really scary now to think about the fact that he was out there and if I had not joined IJL, I never would have found him. Today we are happily married and couldn't be more grateful to "It's Just Lunch" for bringing us together. It turned out to be the best money we ever spent. We all hope that "fate" is out there bringing us to our destiny, but nobody knows for sure. At least we can be sure that "It's Just Lunch" is the next best thing!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Aug. 3, 2012

    There are no words that I can write that will express my gratitude for It's Just Lunch. I met my fiance in August of 2011 and we are now engaged as of July 21st, 2012. I would have never imagined that I would have found the love of my life. It's Just Lunch was very helpful throughout the whole process. I only had to go on two dates to find my love, amazing!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 3, 2012

    Meeting the man of my dreams!: We met over a glass of wine (which lasted about 3 hours). In a softly lit restaurant, we exchanged stories, shared common interests, and even spent some time just sitting back, comfortable in looking at one another! It seemed like we had known each other forever. It was so easy to talk, and I knew from our first meeting that we would know each other for the rest of our life. The evening ended with a kiss on the cheek, which my husband said energized him to walk all the way home, just reflecting on our special evening.

    Next week, we will celebrate our seventh anniversary and also our son's fourth birthday! We are so lucky that IJL helped us carve time out of our busy lives to make time for what is really important. We will be forever grateful!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 3, 2012

    Like a lot of people, I was pressured into giving my credit card information. According to the salesperson, she had three perfect women for me that were perfect matches. When I got home and started reading the reviews on the company, I decided not to sign up. However, they already had my CC information and they went ahead and charged my credit card. So now I am wasting my time trying to get my money back. Every time I call, they put me on voicemail. My call has never been returned. So, don’t be a sucker: try a different and more honest company or you are better on your own rather than just throwing money away.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 3, 2012

    I dated for many years on my own looking for the right person. I finally turned to It's Just Lunch and met my amazing, wonderful wife. Dina and I have been married for four years. We have a beautiful two year old little girl, who is the light of our lives. Our daughter turns two this week and although she may not approve, she's getting a baby brother for her birthday! Thank you, It's Just Lunch. My family couldn't be happier!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 3, 2012

    Success Story - Mike and I were set up almost 4 years ago through It's Just Lunch. We shared a wonderful dinner and many hours of conversation on our first date exchanging numbers at the end of the night. In two days we will be sharing our wedding vows and starting our new life together.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 3, 2012

    We got married as a result of an IJL date - First of all, this is the email to the female of the IJL date. Jim and I were arranged to meet in July of 2006. It took our love affair a few months to get off the ground, but when it finally did, we realized we wanted to make it permanent. We got married in September 2007 and going on our 5th year together. I have recommended IJL to many, many, many people. I never hesitate to say how we met. Jim is a great guy and a great person. We have now built a life together complete with a cat, couple of dogs and two desert tortoises. We love the house we bought together and I can't imagine my life without him. Thanks IJL. You can email Jim at ** to get his input. I think he'll concur.

    Thanks for your vote!

    Reviewed Aug. 2, 2012

    I recommend joining "It's Just Lunch" - the dating service takes the time to get to know your background and preferences. The result is that they keep working at it until they find individuals who have the perfect chemistry with you. One note: these dates happen more in the evening than at lunch.

    Thanks for your vote!
    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed Aug. 2, 2012

    I joined in March 2012 and was told in the initial conversation that they had several men to set me up within as early as two days. It took over two weeks to schedule anything and they canceled hours before the date. I was told I would only be set up with current members but their contract allows for them to set you up with anyone! I was told I would have a minimum of 2-3 dates a month but the contract guarantees only one. Many emails were never answered. The president actually told me she doesn't have email so all correspondence had to be snail mailed. After paying $2,100 and realizing no verbal statements could be relied up, I didn't feel an agreement could even be in place; never mind they didn't do what they said they would.

    Update from 08/07/2012:

    After enrolling in IJL after a 30-minute conversation with Tabitha, their matchmaker, assuring me I would be set up with anyone of 3 guys she had in mind as soon as that weekend, I regret not researching them more thoroughly online. The Better Business Bureau gives the IJL/DC office an "F" rating. Basically, they told me one thing and something completely different happened. It took them weeks to set up a date with one guy, only to have him cancel hours before the date.

    As I expressed my dissatisfaction with the process, I read in more detail the contract terms and saw how they were not in sync with what I was told on the phone by IJL's President and via written correspondence. She said and wrote they would match me 2-3 times a month, yet the contract states they are only liable for setting one date up a month. They told me verbally and in writing that I would only be set up with IJL members but in the contract, it states that they can set you up with anyone who matches. It's disconcerting at best to be in a business relationship with a company whose communications do not match the actual verbiage of their own contract.

    I submitted a complaint with my credit card company, which quickly let me know they have several complaints regarding IJL. A formal summary of the complaint was sent to the president by the credit card company and none of the specific discrepancies listed above were even acknowledged! I am still in the process of obtaining a refund despite their above referenced lack of response to these concerns.

    Thanks for your vote!
    Staff

    Reviewed Aug. 1, 2012

    Sheri had wonderful input to help me refine my dating habits. She listened and gave advice that was relevant and that fit my style. In addition, she probed to find ways she could help in different types of situations. Sheri was easy to talk to, had humor, and was sincere. I would highly recommend her dating coaching services from It's Just Lunch.

    Thanks for your vote!
    Staff

    Reviewed Aug. 1, 2012

    Elisa ** at It's Just Lunch is polite and client focused. She works hard to find good matches for her clients and is genuinely happy when things work out well between the people she has set up as a match. If you are looking to date and have money but not time, It's Just Lunch does the work for you. Instead of going out to bars every night looking for the right person or spending hours online searching for the right profile, I let It's Just Lunch spend their time looking for people with whom I'm well matched. IJL does not make magic happen and they do not turn urban dating into a wonderland, but If you have realistic expectations, then you might want to give them a try.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 31, 2012

    I don't know what to say. I was told by Mackenzie at the Denver office that she was brought in to replace the previous director because it wasn't going well. She looked at my pictures and told me how great I looked and that it was great that I was fifty two. She said they call it the fabulous fifties and that there were a lot of men who just wanted someone to attend charity events or go to the theater. I told her my criteria for introductions, one of which was someone in a similar income bracket to mine. I have yet to be introduced to anyone who met my criteria. Most men are dissatisfied with the service and say they were continually contacted being asked to join.

    I get descriptions which I can tell the man didn't provide once I meet them. Motivational speaker per IJL was really an insurance salesman. Extensive travel equals was in the army. I even had one date tell me that, "You can't tell me a woman with a body like yours doesn't like sex." When I emailed feedback and professional response including suggestions to Mackenzie, I was scolded for using email and told there are two sides to every story. I could write for hours but after five or six ridiculous dates, I have put my membership on hold based on the fact they don't have the clientele they indicate that they have. They often tell you that the men downplay the scope of their job because they don't want a woman to only date them for the size of their salary. This has never been my experience, but instead I have met men who order before me, drink a lot and talk about extracting anal glands from skunks as a stunt, hardly the type to attend charity events.

    I know I was lied to and I know they have limited men to even offer though they told me prior to joining that the ratio of men to women was close. They would be far better off to tell the truth. To add insult to injury, they called me to tell me if I wanted someone good looking that I could pay another $7,300 to have a customized search. I obviously made a really bad decision to trust this company and I'm not about to sink more money into IJL. As I've explained to Mackenzie, I'm not Just Lonely, ready to settle for whomever they corral.

    Thanks for your vote!
    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed July 25, 2012

    I had not had much luck with internet dating or a couple of other dating services, until I discovered It's Just Lunch. After 1 or 2 dates, George and I were able to communicate specifically enough about what I was and wasn't looking for, that he was able to set me up with someone who I've been seeing for months and hope to be seeing for a long time to come.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 25, 2012

    After getting called non-stop for over a year to join IJL, I decided to try it out. I thought it was a little pricey but would offer a good screening and match service that fit with my busy schedule. I have been through 3 coordinators in the first 4 months and the 4 dates were not even close to a match. Be careful! You cannot cancel or get any refund from these people and they will never allow you to speak with anyone other than the lame coordinator you are assigned with. Most of the dates are not lunch; they are drinks or dinner. You should expect to be set up with whoever is available maybe once every month or two with no feedback or consultation from your coordinator. Dates lived an hour away from me and didn't match my criteria which was mostly type, background and common interests. And I live in a decent size market, Tampa, FL. When I discussed the service with some of my dates, they felt the same way about the coordinators and lack of real matching. Don't waste your money on this service.

    Thanks for your vote!
    Customer Service

    Reviewed July 23, 2012

    I joined and was given a "lunch date" for a Sunday night at 8 pm. It was odd. I was given a man’s name of "Scott". When no one arrived after 15 minutes, I saw a man, who had been hovering in the area while on a cell phone actually, approach me at a table in a fine restaurant and invite me to have a drink with him. He said his name was Alvie. It’s odd considering that my dating consultant's name was Al V.! Could this be my dating consultant taking advantage of the company in order to meet women? When I called the next day, no one will speak to me except Al V.! Odd...same voice and stammer as Alvie! The company does not reply to my calls or emails!

    Thanks for your vote!
    Factual basis uncertain
    Staff

    Reviewed July 21, 2012

    Patty has been an absolute sweetheart. She's very caring, fun, polite, always in a great mood, loves her job, and has provided me with a great experience through It's Just Lunch dating service. Patty has matched me up with a lot of great matches. It seems like that task would be very hard to do but Patty pulls it off and makes it seem very smooth and seamless. Thanks for all your encouragement and positivity Patty. It's nice to know I have a friend like you looking out for my best interests.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2012

    I have had 4 different Dating Directors during my time with IJL. I had become very discouraged with my experiences and had given up hope that anyone actually read my profile and was making a concerted effort to match me up with someone that fit my criteria. Brienne called me and was so excited and said she had found a great match for me. As you can imagine, I was skeptical to say the least. But her enthusiasm convinced me to give it one last try. She was very professional and informative. She followed up in a timely manner and sent detailed information as to where to meet and what questions to ask during the date.

    Once the date was completed, she again followed up with me to see how I was feeling. I cannot tell you how much I appreciated her support. As for the date itself, the lady I met was everything she had explained and it was a great match. We are going out again tomorrow night. I don't know if it will go any further but Brienne single-handedly restored my faith in your service. I will continue to use the service as long as she is my Dating Director.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 20, 2012

    It's Just Lunch has been far and away the best dating service I have experienced. The staff is very professional and strived to make sure you are achieving the goals you set out at the start. My matches have been well-chosen to meet my expectations, which is further tailored by the email feedback after each date. The hands-on personalized service from date selection, meeting place to working with Sheri (my dating counselor) and online forum is too hard to beat.

    Thanks for your vote!

    Reviewed July 19, 2012

    I have signed up with It's Just Lunch and part of the program after you have a certain number of dates as arranged by IJL is a dating coaching session. This was a great experience. I learned a good deal about myself and how I come across on a date along with a good number of dating tips. I was very pleased.

    Thanks for your vote!
    Staff

    Reviewed July 18, 2012

    Joining It's Just Lunch was a great decision. The "quality" of the men I met was above and beyond my expectations. I didn't realize there were that many amazing single, middle-aged guys out there! All the men they set me up with were successful professionals who were serious about meeting a friend and companion. The employees are courteous and highly professional. Of key importance to me, they maintain your privacy; I'd never consider doing a public, online service and this service was completely discreet.

    Thanks for your vote!
    Staff

    Reviewed July 16, 2012

    Online blind dating - I had a lot of dates but the women here were not interested in anything more than being taken out for dinner. All were very nice ladies. It seems Calgary women around my age are "too busy" in their lives. Thanks for trying. Patty tried her best to set me up with great potential in women and I believe she chose great. Thanks Patty for all you’ve done. You’re a great lady and I wish you all the best!

    Thanks for your vote!
    Staff

    Reviewed July 13, 2012

    I signed up for the It's Just Lunch service. Patty was incredibly professional, caring, thorough and very, very funny. She took care to give me only the best and most personal service. She matched me with a wonderful man, who I've been together with for a year now. Thanks, Patty. You're the best!

    Thanks for your vote!
    Staff

    Reviewed July 13, 2012

    I am very satisfied with my experience at It's Just Lunch. Patty in particular has been very professional and responsive. She is receptive to feedback and works hard to improve her services with each successive interaction. In addition, she has a great sense of humor and has made the whole experience lighthearted and enjoyable. Thank you, Patty, and keep up the great work!

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 13, 2012

    After being out of the dating scene for many years, I was thrilled to find It’s Just Lunch. I appreciate that It’s Just Lunch has a screening process for their clients. I like that they set up the first date. They have made dating fun and exciting! My dates have been accurately portrayed to me. So far, my dates have been with very interesting, professional, and high quality men!

    Patty, my date coordinator, is great at communicating as she responds to all my phone calls and emails promptly. Patty is very professional and very approachable. Patty takes a personal interest in her clients and I believe that she genuinely cares about her clients. She is always willing to work with her clients. I have complete confidence in Patty and I view Patty as a trusted friend. I have recommended It’s Just Lunch to my friends and co-workers. Patty and It’s Just Lunch have exceeded my expectations

    Thanks for your vote!
    Staff

    Reviewed July 11, 2012

    I enjoyed my experience with It's Just Lunch. Andrea (dating director) was very professional and courteous. There is some bad press out there about dating and introduction services. I think individual experiences are very much dependent on the individual and their attitude. I kept an open mind and a lighthearted outlook and it served me well.

    Thanks for your vote!
    Staff

    Reviewed July 10, 2012

    Disappointed - I joined IJL because I believed Rochelle that she could introduce me to women that I have failed to meet on my own. I described the women I was interested in meeting and she said "I could name 20 off the top of my head right now". I was unsure of joining for 6 or 12 months. I was told that if I let them know 1 month prior to my membership expiring then I would just have to pay the difference. After going on a number of dates, approximately 13, and meeting no one that I was interested in, I became very frustrated. I worked with Andrea who was fabulous. I let her know that I would renew for another 6 months and then said I would have to sign up as a new member which meant another $2,400. This was ridiculous so I have given up on IJL! They are more interested in your money than helping you find your ideal match.

    Thanks for your vote!
    Customer ServiceContract & Terms

    Reviewed July 8, 2012

    I cancelled my membership after a few months because of the service. The dating coordinator, who contacted me several times, was disrespectful and inappropriate in her comments; some of which were racially sensitive. I sent an email describing my concerns but have never heard back from the director, who signed me, nor the manager. Overall quality of the matches was poor and did not take into account any of the parameters discussed during the sign up. I had one date with the service; the second match was someone I already knew and the 3rd and 4th were absolutely inappropriate. I have the feeling they did not have anyone matching the parameters and simply set me up with someone who matched my age group and occupation. I regret not reading the online comments from other members before signing the contract. I think that overall it is a healthy idea but only under the right leadership.

    Thanks for your vote!
    Resolved outside ConsumerAffairs
    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed July 7, 2012

    It's Just Lunch seems like a novel idea for those who are busy and really wanting to meet someone as it is advertised. But everything that was spoken or written as advertisement seemed to get lost when it came to delivery. The communication is horrible and you can never reach them unless you are the one constantly pursuing a response. First, they will never answer a phone call. You will always get voice mail in my experience. And it is always some really good excuse. Emails go unanswered and they might claim they "never got it." They talked about matches that were available and, of course, they sounded like a great fit. But you never get to meet them. Again, some other excuses tend to come out of a hat as to why they never set up a date and never called you or emailed about the proposed match.

    Secondly, in my experience, you are to sit down with someone and validate your info and if anything has changed and they take your picture. A meeting was setup and I was not met for that appointment. So, I just forgot about it for a while and about 3 weeks later, they email they have a match. I then inquired that why would I meet a match if the mandatory step to meet me was never met? I got a surprise response and the tone was this is not a really big deal. I asked them to please follow the steps and do the face-to-face before sending me on another date/outing or whatever they call it.

    Thirdly, there was not any indication of a special process to pick potential dates as I was told they discuss each member in depth to other co-workers etc. The same lines and jargon were spoken each time without any delay. And if matches could not be found, I was asked to look at people that were not in my interests or age range and told I really should be open about having a good time. And I agree with that somewhat, but I should be the one initiating that part of the conversation.

    By chance, you will meet people that are looking for the same thing, but for the most part, the communication was difficult and there seemed to be no consistency or process in matching.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 3, 2012

    Complete Waste of Time and Money - I was stood up on the first meeting and also told she had been in a wreck, sounds like a standard excuse for their screw ups. None of the ladies I met fit the profile I had described. Some were even from out of state in spite of my objections. Ladies I met described similar experiences and like them my complaints fell on deaf ears. I tried to escalate my complaints but the professional closer from the first call when I subscribed was not available. Nobody ever did!

    Thanks for your vote!
    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed June 29, 2012

    I was pressured into signing up over the phone. I gave the rep my credit card and was charged $2,200. After this time, I received a copy of my "signed" contract via email. My card was charged before I was able to read my contract. The rep didn't know anything about the area I lived in. She kept naming cities that were far from where I lived. After I agreed to a city close by, she arranged my first date at what I later found out was at a very expensive restaurant. I arrived for my date and waited 30 minutes and no one showed up. I asked the manager to call IJL. She contacted them and was told that my rep would call me. I received a call saying the guy got in an accident and didn't have the restaurant number to call. Really? A professional does not have internet on his phone or a GPS to look up the number?

    After talking with the restaurant staff, I found out what a scam this company was. They told me they make reservations under the wrong names. They tell people the wrong dates and times, etc. They said what happened to me happens often. I was supposed to get a call the next day to reschedule with the same guy, but they called with a new guy. I'm now looking into cancelling.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 28, 2012

    Patty is a positive, trusting, energetic, and hardworking matchmaker who considers individual profiles before attempting to match 2 random people. Her telephone manner and communication skills are superior. She has a way of making you feel happy whether a match was set or not. She takes her position very seriously and attempts to keep clients active on a monthly basis. All the best, Patty. It was nice getting to know you!

    Thanks for your vote!
    Staff

    Reviewed June 28, 2012

    This company is a fraud. This company promised quality men based on a professional matching service. They set you up with whoever they have available and the men are not professional, not compatible, not attractive, and not anyone I would date. The dates are very few and far between, and the service is terrible. Any time you complain, they feed you the same ** lines over and over. Not only have I not met anyone I would consider dating, but my dates have been very unsatisfactory experiences overall. This is not a match-making service at all.

    Thanks for your vote!
    Customer ServiceContract & TermsPriceStaff

    Reviewed June 27, 2012

    I am so sorry I signed up with It's Just Lunch. The initial sales person had excellent skills and I eventually relented and signed up despite the cost being what I considered too high. It's been downhill ever since. The dating director had no client service skills whatsoever. She never listened to anything I said (for example only being able to meet during lunch on weekdays) and sent me emails with misspellings and did not know the difference between AM and PM.

    The first date after four weeks, I had absolutely nothing in common with and he told me this had been his experience with IJL for the last eight months. There was no feedback from IJL afterwards. Weeks went by and I was assigned a new dating director. He was finally able to set up a date but after one postponement. I arrived at the restaurant and there was no reservation. The gentleman turned out to be someone I had said at the initial discussion I would not be interested in. I have complained numerous times to the salesperson about the lack of response from the dating director and was told I would have an answer in 24 hours. Not once have I received a timely response or have I ever received an apology for the lack of customer service from anyone.

    Two weeks ago, I was told I would have the details of my next date within 24 hours and nothing. Since I signed up in late March, I have had two dates. I fully believe they are doing only the bare minimum so they keep to the contract. I had no illusions going into this about finding the one but for these prices, I did expect outstanding or even reasonable customer service. I will never sign up for anything again without researching it fully. It has been an expensive lesson! Everyone who has been following my story is disgusted with this company and I will never recommend it to anyone.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed June 27, 2012

    Just a quick note to let you know that I have had a great matchmaking experience with the company It's Just Lunch. 2.5 years ago, the It's Just Lunch dating service introduced me to my now boyfriend. I had no success with online dating and it's difficult to meet eligible professional single men in my day-to-day life. I decided to work with It's Just Lunch to help screen the men I was dating and introduce me to people that were interested in a relationship. They made a match! Thank you, It's Just Lunch.

    Thanks for your vote!
    Contract & TermsStaff

    Reviewed June 27, 2012

    I signed a contract with IJL (that name clearly appears on my contract). I stupidly went for the "elite membership" (that service is clearly listed on my contract). They gave me 3 IJL matches in 3 months. I went on hold for 5 months. About 6 months after initially signing up, I got an email from the new franchise owner. Then a few months later I found out that person turned the business back to corporate. Since corporate won't deliver the services of the "elite" portion of my contract (and the original "IJL representative" didn't get around to it either), I asked for a refund for that portion of my agreement. They refused. What really irks me is that they consistently try to tell me I didn't sign up with them, but in fact the agreement I signed clearly states (in several areas of the agreement) that the agreement is between It's Just Lunch and me. What happened is I got - well, you know what, and it wasn't with an IJL date. I would never recommend this company.

    Thanks for your vote!
    Customer ServiceContract & Terms

    Reviewed June 27, 2012

    The Washington, DC franchise of It's Just Lunch should be called It's Just Lies. They posted that they contacted me and resolved the issues described in my previous complaint in 2010. While someone from the company did contact me and asked me some questions, she never attempted to resolve anything. It has been over 7 months. I told It's Just Lunch that I expected a refund since they did not uphold their contractual obligations, and I was told that the owner would contact me to resolve the issues. They never provided the last date nor did they provide the services described in their contract for the first two dates. Mr. ** never called, and no written correspondence ever occurred, either to my mailbox or email. They kept my money and never honored the terms as described in their contract. There may be a few of you out there with positive experiences at some of the IJL franchises, but ladies and gentlemen, do yourselves a favor and don't waste your time at the DC franchise.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 26, 2012

    My experience with It’s Just Lunch (IJL) has positively exceeded my expectations. IJL reps are prompt in returning calls, sharing dating tips, and addressing issues that have enhanced my dating experience. The matches are well thought out and meet the desired criteria. I recommend IJL to anyone new to the dating scene.

    Thanks for your vote!
    Sales & MarketingStaff

    Reviewed June 25, 2012

    It's Just Lunch is really another It's Just a Ripoff. When I first went on interview with them, the sales rep told me they had tons of attractive women dying to meet someone like me. Of course, I knew this was a good sales pitch, but I thought "Oh well, let's give it a try." I didn't like their service from the first date. I asked ITL that I wanted out and to refund my money. They said that they couldn't refund my money, that I had two weeks to cancel, but the first date took place 3 weeks after I signed up so there was no way I could have known how bad of a service they had. I spent $1,300 for a membership. I went to 10 dates - none of them were good matches at all. Some ladies live an hour and a half from the meeting place. I must have spent an average of $35 per date, so that is another $350 down the drain.

    Thanks for your vote!
    Factual basis uncertain
    Customer Service

    Reviewed June 21, 2012

    I changed my review on 11/11/11, and got one more mismatched date. After further complaints, I was offered a lifetime membership! I was told that they would let me know anytime a compatible man joined up. Since then, I heard nothing. So, in May, I said that I was very dissatisfied about this. I was then told that I was placed in an inactive file, and that was their policy, i.e., what they meant, for "lifetime membership". I wrote back and said that was not my understanding at all, and that I wanted a manager to contact me. No one has contacted me from It's Just Lunch.

    Thanks for your vote!
    Staff

    Reviewed June 20, 2012

    I just wanted to share that Patty from Its Just Lunch is very professional and is great at what she does. I believe her role is very challenging and Patty truly tries to understand her clients and does an amazing job. I would highly endorse Patty to find anyone a date. She's the best!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 19, 2012

    Robyn at IJL is an extremely good salesperson and before I knew it, I was impulsively signing up for their services. After reading the reviews for IJL, I tried to cancel the membership two days later and was told by Robyn that there was a no cancellation policy for GA. Robyn convinced me that I was just nervous and after giving them a try, it would be money well spent. After only one date, I knew this service was not for me. My date told me about the problems he and the other women he had dated have had with this company. He told me the company told people the wrong times to meet, which they did to me as well. He also told me people had been sent to the wrong restaurants on the wrong days and so forth.

    The following week, Amber sent me an email with dinner reservations meant for another person. I told Amber that this service was just not working for me and I would like to discuss a refund. A week later, she finally called but we have yet to resolve anything. I refuse to go on another date matched by this company and I cannot believe that a company would get to keep the full $2,600 for one date and one phone call with the company.

    Thanks for your vote!
    Staff

    Reviewed June 19, 2012

    Sheri (the dating coach) did a great job of giving me some tips to make my dating experiences that much better. She was nice, knowledgeable and a pleasure to talk to. I highly recommend It’s Just Lunch to anyone whose job keeps them busy and unable to get out and meet new people.

    Thanks for your vote!
    Staff

    Reviewed June 15, 2012

    Patty is terrific. She takes time to listen to what I want and tries her best to match who I am looking for. Patty focuses on the positive qualities of others, which is an example we can all learn from. Patty is a very caring person and has taken very good care of me. I would not hesitate to recommend Patty and It's Just Lunch. Thank you, Patty.

    Thanks for your vote!
    Customer ServiceContract & TermsSales & MarketingPunctuality & Speed

    Reviewed June 14, 2012

    This company is a total scam! I had tried to make a complaint with the company through multiple outlets and even stopped by their office and called their corporate office. I did not hear from anyone nor could be directed to someone in the corporate office for 5 weeks! I finally disputed with my credit card company and miraculously, I received numerous emails saying that they have been trying to get in touch with me. This company has no customer service skills. They also tell you that you will go on one to two dates a month, but they give you the bare minimum to meet their contract needs. When I had my face to face, they told me they had two matches for me, but I didn’t hear from anyone until one month later. Then my dating director had no clue who those two matches were. The men that go on the service go on at least three to four dates a week. I was not informed that the people I would be going on a date with would be "serial dating”. This company is disgusting and a total scam. I’m still trying to get my money back. Buyer beware!

    Thanks for your vote!
    Contract & TermsSales & MarketingStaff

    Reviewed June 13, 2012

    This dating service is a scam! I blame only myself because I did not look at reviews before joining. Reading comments now confirms my experience. The following are just a few problems: They did not listen to me during the interview, or if they did, it did not matter because they proceeded to ignore all the things I said were important about matches. They blatantly lied about how many dates there would be. They said, "As many as you have time for! We are experts in scheduling so if you have the time we have the dates for you!" Of course it is my fault because I failed to read the fine print in the contract which says there will be a minimum of one date per month (which is exactly what they offered).

    They ask for feedback and then continue to ignore it! When I mentioned that my dates were not matched in terms of politics or religion, I was told "Oh we do not recommend talking about this on the first date." Seriously? Also, in the fine print is you need 6 weeks notice to cancel or they will keep charging your card. Fortunately, I saw this in someone else's negative review in just the nick of time to cancel without extra penalty.

    All the guys I met had the same complaints: IJL doesn't listen, matches them with inappropriate people, and obviously has more men than women in the 40’s age range because they heard the same complaints from all their dates that the women only had one per month whereas men really could go on lots of dates! I was initially scared to try internet dating which is why the idea of a personal matchmaker seemed so appealing. I was really ready to meet someone though and 1 (bad) date a month was ridiculous. So after the first month I got on some websites and before my contract was up with IJL, I had met lots of great guys online.

    Different sites might work for different people but I was on match, eharmony, POF, and OkCupid and got consistently great contacts on OkCupid so I wanted to recommend that to anyone reading this. Save your money and go online (OkCupid is free too!). When I think of the amazing amount of money I wasted on IJL, I was mad at myself but realize it’s just my "stupidity fee" for not looking into their reputation first!

    Thanks for your vote!
    Staff

    Reviewed June 12, 2012

    I am in Norfolk, VA. I signed up in 2011 for IJL. In one year, there have been three regime changes. Not very professional but I can deal with it. My general impression with IJL is it is not a matchmaking service. Essentially, if you pay to join, literally they match the age demographics and race preferences together. I am a 37-year old white male. I told them to match me with 30-40 year old white women, which they did. However, there was nothing more than that to the equation.

    Many of my dates had no facts about me at all other than my first name. The matchmakers do not even have pictures of the people they are matching, but they tell you every girl is stunning or beautiful. Of course, none of the women were beautiful. Many were nice but absolutely no chemistry because the matchmakers have no compatibility factors to consider. There is absolutely no matchmaking to this service at all. It is simply matching people who are dumb enough to spend $2k on a service hoping for love. That got my money. Hopefully, they will not get yours. Hey, Dick meet Jane. She is your age and your race, should work out great. Oh, and give us $2,000 too for the finder's fee.

    Thanks for your vote!
    Resolved outside ConsumerAffairs
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2012

    I wanted to extend my gratitude to Sheri and everyone at IJL in making my experience with your agency all worthwhile. Although I have not met that one special someone, I have met many interesting and wonderful ladies. I am very appreciative of the way you accommodate my hectic and unpredictable schedule and the always pleasant phone calls I receive from my dating directors. Please continue to keep up the good work and I hope to continue to do business with your agency... just not for too long.

    Thanks for your vote!
    Staff

    Reviewed June 8, 2012

    I've been working with the team at "It's Just Lunch" for almost 6 months and I have truly enjoyed the experience. Pat and their team of professional matchmakers are professional, insightful, encouraging and a pleasure to work with. I would recommend this program to any busy professional who is serious about wanting to date.

    Thanks for your vote!

    Reviewed June 8, 2012

    I joined IJL for dating services to find a compatible lifetime companion. My experience throughout the matchmaking and dating process was completely positive. IJL provides a full scope package. They take care of finding matches, scheduling the dates and making arrangements for the meeting venue. I have previously tried other matchmaking systems and found the quality and character of matches through IJL far exceeds that of the persons that use the typical online dating system. All of my dates through IJL were accurately portrayed, very interesting, and truly had the same objective as I did - to find a lifetime companion. I'm very excited to report I believe I've found my companion. Thank you Pat. Thank you IJL.

    Thanks for your vote!

    Reviewed June 7, 2012

    I went to court in Sacramento. It's Just Lunch did not bother to show up. I won the case, but they never paid back the service that was not provided. I am still looking for my money back.

    Thanks for your vote!
    Factual basis uncertain
    Customer Service

    Reviewed June 7, 2012

    I just received an e-mail from Consumer Affairs stating, "Thank you for submitting your review to Consumer Affairs on Nov. 5, 2007. It's Just Lunch! has contacted us to resolve the problems customers such as yourself may have had with them." It's Just Lunch has in no way rectified the situation. They would not give me back a pro-rated amount of my fee. They would not offer any resolution other than to keep sending me on lousy dates. They completely lied to get me to sign up and I feel their practice is entrapment. This has never been resolved. I would just like to make record of that here since the e-mail I was sent by Consumer Affairs was a do not reply e-mail.

    Thanks for your vote!

    Reviewed June 7, 2012

    It's Just Lunch has done an excellent job of finding me matches that share my interests and live in my vicinity. Though difficult to find locally, Adrienne has gone that extra mile and I really appreciate the effort. I would recommend It's Just Lunch to any single person trying to meet the right man/woman.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 6, 2012

    Great service. I have been pleasantly surprised at how thoughtful and thorough George at It's Just Lunch has been. I had read such negative reviews for this service. Part of me wondered if people with negative experiences also just had bad attitudes towards dating in general. What I know for sure is that any concern I have had, George has taken the time to discuss and answer questions immediately. I feel like he takes his job seriously and has sent me on some fun dates. I don't expect that I'm guaranteed to meet the perfect guy. But I do expect for my money to get personalized service, attention to what I like and don't like and thoughtfulness on the dates I'm matched with. So far that has been done in spades. George has managed to make dating fun again and that's exactly what I feel I paid for.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 1, 2012

    Patty has been an absolutely tremendous person to deal with. She is always courteous and pleasant, has a good sense of humor. She does a great job describing matches and their qualities, very efficient at setting up dating encounters, always encouraging me for feedback and making every effort to find a match that is right for me. I highly commend her for her efforts.

    Thanks for your vote!
    Staff

    Reviewed May 29, 2012

    So this site appears to be one where complaints may be filed, but in my case, I'm writing for other reasons, namely to recap my positive experience with It's Just Lunch! As an extremely busy senior executive, I was looking for a way to have some assistance with the tedious effort of dating, while maintaining a high level of discretion that I mandate in my life. It's Just Lunch accomplished both! From the initial interview through the many dates that were set up, I can honestly say that the IJL associates were very professional and responsive. More importantly, I was on well more than a dozen dates that were set up with the organization and I found that the women were all very intelligent professionals who shared many of the same views I had.

    I could go on, but will just close by saying that I would personally recommend this service to anyone looking for a service that can help introduce people who may otherwise not cross paths, maintain discretion and do it all in a way that was productive and fun.

    Thanks for your vote!
    Verified purchase

    Reviewed May 25, 2012

    "It's Just Lunch" is a great service. I have tried all the major dating sites (with bad results). Ryan at Just Lunch has taken the time to get to know me and arranged high quality dates with wonderful ladies. If you're serious about dating, go to "It's Just Lunch" and ask for Ryan.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 24, 2012

    I have participated in the IJL program twice. My decision to return was heavily weighted by the fact that I would get to deal with Patty again. I found Patty to be professional, personal and very concerned with doing a great job matching up her people. I felt a strong personal connection to Patty and always enjoyed my chats with her. Most importantly, I felt that she was really on my side and was very successful at getting me only the best matches. In fact, her last match for me was a home run. We've been together for just over a year now. Thanks, Patty!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2012

    I am very satisfied with my recent experience working with It's Just Lunch in Ft. Lauderdale and wanted to post a comment about my experience. The person they introduced me to has everything I'm looking for - brains, looks, money and personality. We've gone out twice and I can't wait for our next encounter! Hands down, it's been one of the best dating experiences of my life. I'm so glad I invested in this service.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 22, 2012

    I am extremely pleased with my experience with It's Just Lunch! Patty is an amazing, energetic and enthusiastic lady, with whom I had the pleasure of speaking with every few weeks when she gave me a choice of partners I could go on a "first date" with. Over time, she understood exactly what I was looking for and succeeded in matching me with an amazing man, whom I am enjoying spending time with!

    We have put our memberships on hold with It's Just Lunch and are looking forward to getting to know each other better! I strongly recommend Patty and IJL for people who are serious about meeting people they are compatible with, given the increased security and professionalism of the IJL process!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 22, 2012

    George is the first one in 3 years to do what he said he would. He matched me with someone who actually fit the profile of who I was looking for. Fourth date coming up soon and we'll see what happens from there. But I'm more hopeful now than any previous experience with similar businesses.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2012

    I have found using It's Just Lunch to be a very positive medium for meeting like-minded individuals, who like my self, can't just seem to get time to meet others in social settings. The fee to join I felt would keep unwanted time wasters at bay and that only serious people would be interested in joining. So far, I have met some lovely woman, able to communicate, and is positive in life attitude. The opportunity to meet face to face far and away is much more productive than many, many emails or text messages through the standard internet dating providers. Yes, thumbs up to It's Just Lunch.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed May 18, 2012

    I rejoined It's Just Lunch at the beginning of the year after being a member a few years earlier. While I did not have a lot of luck with the service, staff at IJL were friendly and professional. They listened and set me up with women I was looking for. I met a total of four women (one never showed up), and the dates I went on were with quality individuals. Since the odds of hitting it off with someone on a blind date are a long shot, I went back with low expectations. People should join IJL with the intent of having fun and getting dating experience instead of believing they will find Mr. or Mrs. Right. This is IJL, not Great Expectations.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2012

    My experience with It’s Just Lunch (IJL) has positively exceeded my expectations. IJL reps are prompt in returning calls, sharing dating tips, and addressing issues that have enhanced my dating experience. The matches are well thought out and meet the desired criteria. I recommend IJL to anyone new to the dating scene.

    Thanks for your vote!
    Staff

    Reviewed May 11, 2012

    It's Just Lunch has exceeded my expectations. I have only been a member for three months and have already been on 6 dates, and have another one scheduled. I have met several interesting people and have enjoyed the "no pressure" environment. I would highly recommend "It's Just Lunch".

    Thanks for your vote!
    Contract & TermsStaff

    Reviewed May 11, 2012

    I posted an unhappy comment here recently about not getting a refund. I'm happy to say It's Just Lunch refunded my initial deposit in full, just as they had promised. I'm ashamed I said bad things about them here. They did their best to help me, but the limited availability of matches in my area and my disability (vision issues) made it difficult for me to drive 200 miles to the nearest big city. If not for all the bitter, spiteful other comments about them here, I never would have doubted It's Just Lunch in the first place. Shame on me for believing the hateful words of people I don't even know and not trusting in the nice people I talked with at It's Just Lunch. I would encourage people to give them a try and just sign up for a short term contract on a monthly basis (I signed up for a whole year) so you don't panic like I did when things didn't work out as hoped. Please, please disregard my previous comments. They were made in haste, anger and disappointment.

    Thanks for your vote!
    Verified purchase

    Reviewed May 11, 2012

    Great IJL Experience! On just my second first date scheduled by It's Just Lunch, I met an excellent match that I look forward to pursuing a relationship with. IJL took the time and effort to find someone that met my unique preferences and made all the arrangements for the first date, which made the first date very carefree and easy, allowing me to focus on getting to know my potential match. IJL is a great service!

    Thanks for your vote!
    Verified purchase

    Reviewed May 10, 2012

    I met a fantastic guy on the first date! We had an incredible amount of things in common, lots of things neither of us had even disclosed! It was a great experience and I would highly recommend it!

    Thanks for your vote!
    Verified purchase

    Reviewed May 10, 2012

    I was very happy with the service It's Just Lunch provided. They listened to what I wanted in a match and delivered. I can't say enough how happy I am and have recommended their services to many of my friends and coworkers.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 10, 2012

    Here's the thing about IJL: they don't have enough members for it to work. They'll ask you what you're looking for and you'll say something like, "Oh, I don't have a type. I just want to meet people in my age range who aren't overweight." Almost immediately, you'll be set up on dates with people who aren't in your age range and are overweight. Why? Because their only contractual obligation is to give you 12 dates during the year-long membership period. If they didn't do that, they'd have to give you a partial refund. So instead, they set you up on dates with people who are nowhere near potential matches. The result is that IJL is much more of a crapshoot than online dating where people at least have to claim to fit your criteria before you'll meet them. Given that you'll just be meeting 12 random people, your money would be better spent elsewhere.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 10, 2012

    My experience with It’s Just Lunch (IJL) has positively exceeded my expectations. IJL reps are prompt in returning calls, sharing dating tips, and addressing issues that have enhanced my dating experience. The matches are well thought-out and meet the desired criteria. I recommend IJL to anyone new to the dating scene.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 9, 2012

    I purchased an 'It's Just Lunch' subscription last November and want to share my good experience with Consumer Affairs. This whole experience has been well worth it. After casting around on various dating websites for quite a period of time, I've found IJL to be a refreshing change of pace. The process works exactly as advertised and I've found their staff to be very personable, professional and helpful. Patty is a awesome coordinator - dealing with her has been a pleasure from the start. I wholeheartedly endorse IJL.

    Thanks for your vote!
    Staff

    Reviewed May 9, 2012

    Patty has been my agent from Just for Lunch who arranges the dates for me. She is very pleasant to deal with and has done an excellent job. I've enjoyed my experience with Just for Lunch and met some very nice people.

    Thanks for your vote!
    StaffProcess

    Reviewed May 8, 2012

    I joined Its Just Lunch in Vancouver because becoming single at the age of 59 seemed daunting to me. However, the staff at Its Just Lunch have made entering the dating world comfortable, accessible, fun, entertaining, exciting and at the same time, kept it professional. The process was sufficiently simplified so my part was made really easy. My first date met my expectations and I probably would not have otherwise been able to meet this caliber of man on my own. I would not hesitate to recommend IJL to anyone in my situation!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 8, 2012

    I have found the people at IJL to be engaging and friendly. Most of all, I have found them to be entirely dedicated to making painless what can otherwise be an uncomfortable and stressful part of life.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 7, 2012

    I just wanted to say I didn't have the greatest experience with It's Just Lunch, but there was one person who helped me and took care of business unlike anyone else there. His name is George (coordinator for LA). George is by far the most together and organized person at It's Just Lunch. I told him what I wanted and he got it for me instantly and constantly. If it wasn't for George, I would be complaining and demanding my money back, but I must say he is a credit to that company. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 7, 2012

    Well, I must admit I was quite taken aback by the expense of It's Just Lunch. I almost didn't join because of the costs, but boy, am I glad I did. I met Troy on February 25 at the Wine Cellar here in Jacksonville. We immediately hit it off. We have been together every day since. We are planning our wedding; hopefully in September. Great job, everyone at It's Just Lunch; you helped me believe in love again.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed May 6, 2012

    I’m new in town and wanted to meet women who had a desire to be in a relationship. I didn’t want to utilize the “no-cost/low-cost” internet dating sites as those women expended limited energies and expenses. I didn’t think I’d find my match there. I also considered “professional, high-end, matchmaking services”. I spoke to one. They immediately found "two perfect matches” and were eager to set us up. All it would take is $25,000 (women join for free or a very nominal fee). The 2 matches, both 20 years younger than I, neither had a full-time job and they both were described as runway model-like. Had the match making service even asked me about my preferred “type” or age, I would have described a very different person.

    On a friend’s advice, I met with an IJL dating director in NYC. She spent an hour getting to know me and the “type” of women I was interested in meeting. I liked that both the males and the females paid the same monies. I found the dates I was set up with met at least some of my criteria. I also learned a lot about myself. I learned that certain characteristics I thought wouldn’t matter to me, did. I met very interesting people, women who I otherwise wouldn’t have met any other way. The ones that weren’t a fit I assumed likely acted very differently during their initial IJL interview (read: “8x10 glossy”) and I got to see the “real” person. But it truly was just a lunch, a lunch I was going to eat anyway. So why not eat it with someone else, why not get to meet someone new. If you don’t like the date, a simple “Wow, look at the time… check please.”

    If that’s the worst thing that happens to you in a given week, consider yourself very lucky. Besides, the upside is so worth the time and effort. I found the dating director responsive, prompt and very professional. Though I’ve never met them personally, I’d consider them my friends. As such, I’d sincerely recommend the NYC It’s Just Lunch service and team.

    Thanks for your vote!
    Loading more reviews...

    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com