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It's Just Lunch Reviews

3.9
7,118 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Visit www.itsjustlunch.com
Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    1 featured review

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    Page 30 Reviews 4126 - 4276
    Verified purchase

    Reviewed April 11, 2015

    ** gave me tips about dating that I will definitely use - thank you **!

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    Staff

    Reviewed April 10, 2015

    I had a very pleasant coaching session with **. She is positive, energetic and has a lot of valuable insights in how to connect with people. She is an excellent cheerleader in this process.

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    Customer ServiceStaff

    Reviewed April 9, 2015

    Enjoyed my call with ** . Was nice to go over some of the obvious tips that I probably would have not thought to do. Tips were helpful.

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    Customer ServiceStaff

    Reviewed April 9, 2015

    The telephone discussion with ** was informative and I will use her suggestions. She is knowledgeable and confident. It's easy to see she knows what she is talking about.

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    Staff

    Reviewed April 8, 2015

    I signed up for the service with **, then was given to ** and it was not very good. She seemed very overwhelmed and inexperienced. The date that she set me up with was o.k., the date claimed that there was no picture or background on me before she got there. She said that she had no children, and on her profile, and told me she had two younger children! THE GOOD NEWS is that I was finally turned over to **, and he was very professional and experienced, and really was looking out for my success in dating my "type" of woman! You should be pleased with **, and I would recommend you train some of your inexperienced people!!

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    Staff

    Reviewed April 8, 2015

    All staff members are very amicable and hardworking to find the correct match. Of course it takes some try and error to fine-tune the right person. I am still waiting to meet my first "match" but good things happen to people who are patient. :-)

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    Customer ServiceStaff

    Reviewed April 8, 2015

    I have had a great experience working with ** at It's Just Lunch. She has accurately described my dates, followed up with phone calls as well as emails. The dates she has set up for me have been fun and I look forward to more great matches and meeting more interesting and fun people. Thanks **!

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    Staff

    Reviewed April 8, 2015

    I had a nice session with the dating coach and the one-on-one. They were both lovely ladies who were helpful and answered all my questions. My dating coach is nice and he seems to want to match me to the right people. My first date was nice, but not necessarily a personality match for me. I'm communicating my feedback and hope the next one is a better fit.

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    Staff

    Reviewed April 8, 2015

    Working with ** has been great. They have been working hard to find the right person. Thank you guys.

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    Staff

    Reviewed April 8, 2015

    ** was very helpful. She gave me some great dating advice that I hadn't thought about or heard of. The practice mock questions and role play exercises was extremely helpful as well.

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    Staff

    Reviewed April 8, 2015

    Coaching session with ** was very helpful. She made me feel very comfortable as she gave me great tips and answered my questions. After this conversation I feel ready for my first date! Thanks **!

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    Staff

    Reviewed April 7, 2015

    These wonderful people have taken very good care of me! I look forward to their continued quest to help.

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    Reviewed April 7, 2015

    ** and ** have been very good so far in researching, picking profiles and matching me up. I hope they continue their good work.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2015

    ** was positive and sweet. She also called right on time. I appreciate that.

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    Staff

    Reviewed April 6, 2015

    Thank you for a wonderful experience. Look forward to the date you set up. ** answered all my questions and she was super polite. She was even helpful with the navigation to the restaurant. Great experience and again thank you **...

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    Staff

    Reviewed April 6, 2015

    My current Dating Director ** listens and really understands my preferences. So excited to be working with her.

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    Staff

    Reviewed April 6, 2015

    ** was very specific about situations/questions that are usually asked during a first date and the way to handle these situations. She was very positive in her approach and gave me a sense of confidence.

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    Staff

    Reviewed April 6, 2015

    I really enjoyed my session with ** and found her tips to be helpful.

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    Reviewed April 4, 2015

    ** thank you for the work you've done. I am very appreciative of my time with It's Just Lunch and I just wanted to leave a review which highlights the fantastic job they have done with my membership. I am extremely pleased and would absolutely recommend this service to anyone I meet.

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    Staff

    Reviewed April 4, 2015

    ** was pleasant and helpful and I enjoyed talking to her and I especially appreciated her helpful tip in how to gracefully leave the date when there is no chemistry.

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    Staff

    Reviewed April 4, 2015

    So my experience with It's Just lunch has been something of a mixed bag, I've had some good experiences and some not as good. But overall I think ** has done a good job of introducing me to interesting people who bring something to the table and that's really the hardest part, right? Just meeting guys who aren't fakes and/or losers. Looking forward to more dates.

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    Staff

    Reviewed April 3, 2015

    I enjoyed my coaching session with **. She was very professional and listened well and provided sound guidance.

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    Staff

    Reviewed April 3, 2015

    My experience with IJL has been fairly good so far. I have been on one date so far and it was pretty good. She was a very nice and lovely person, although I don't know if we had too many things in common with one another. Our hobbies were quite different and I believe our outlooks on life don't quite align with one another.

    My dating coordinator has been really good. She is very friendly and personable and I enjoy chatting with her. My one comment would be she could do a better job in the answering of emails and providing updates on where things stand for a next date. Overall things have been pretty good and I'm looking forward to my next date.

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    PriceStaffProcess

    Reviewed April 2, 2015

    In this digital age it's actually a bit refreshing to be able to interact with a team who's looking out for you. The IJL team made me feel very welcomed from the moment we began communicating. The process was a little slow to get started, they'll forewarn you that your first few matches might not be on target, but they are necessary to help them learn about what you like and don't like. I think that it took me 4 - 5 dates before I found the right person. My GF however, only required 2. We've been together ever since!

    While the price point may be a little daunting, I personally think that it's worth it. I'd tried many other dating services at a few hundred dollars per year, but none seemed to provide the personalization that you'll receive with IJL. The flip side is that the price point ensures that you won't be matched with the person who looks good on paper, but has no sense of personal or financial responsibility. So, should you use It's Just Lunch? In a word,"yes!".

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    Staff

    Reviewed April 2, 2015

    My experience working with ** at It's Just Lunch has been fun and I am looking forward to more great matches and meeting more interesting and fun people. They make me feel comfortable and secure that the dates will go off without a hitch and that my future matches will be even better.

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    Staff

    Reviewed April 1, 2015

    ** went out of her way to set up a meeting closer to where I live, even though it is hours out of the territory. She also was very friendly and attentive to my concerns.

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    StaffProcess

    Reviewed April 1, 2015

    I enjoyed my session with **, she gave me good advice; and ** picked a great 1st IJL match for me and has been a pleasure to talk to throughout the process. Glad to have them as part of my matchmaking team.

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    Reviewed March 31, 2015

    ** was awesome making me immediately comfortable. We shared some real-life experiences and also laughed a little. Looking forward to our second date. Inside joke ;)

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    Staff

    Reviewed March 31, 2015

    I'm happy with the current dating director I had, **. He was able to produce a wonderful date for me and I believe I have found a new friend because of it. He had actually been able to set up another date before moving on in his career at IJL. My overall satisfaction with the company has been relatively positive. However it did take a while to get off the ground at first.

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    Customer ServiceStaff

    Reviewed March 31, 2015

    I had a positively delightful conversation with ** today at It's Just Lunch. She was great and I hope she stays involved in my journey with It's Just Lunch. I hope that IJL introduces me to women just like ** , because if I was able to meet women like her I wouldn't need IJL.... :-)

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    Reviewed March 31, 2015

    I have truly enjoyed my experience with It's Just Lunch here in Columbus. As a busy professional, I don't have the time or interest to be out in the crazy bar scene. ** have introduced me to nothing but high quality and fun individuals! I have found this to be a high quality and low pressure way to meet some truly wonderful gentlemen. Would recommend this service to anyone.

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    Staff

    Reviewed March 30, 2015

    I have positive experience with them. They are professional on what they do. They represent IJL very good. I would recommend to anyone that would ask me.

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    Staff

    Reviewed March 30, 2015

    I enjoyed talking to **. There was immediate rapport as she was knowledgeable about me and the topic of dating. She correctly honed in on the areas where I need to pay attention to. And she provided examples and tips I can relate to.

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    Staff

    Reviewed March 28, 2015

    I have not been on a date in quite a while. ** was very helpful offering the dos and don'ts. She made me realize a few things I had never thought before. I felt more confident with myself & looking forward to my first date after our session.

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    Staff

    Reviewed March 27, 2015

    My coaching session with ** was encouraging and informative. She put me at ease and provided helpful and realistic feedback I can apply on my next date. Thanks **.

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    Staff

    Reviewed March 27, 2015

    I like the coaching session. ** is helpful and providing useful tips.

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    Staff

    Reviewed March 27, 2015

    ** was very pleasant and fun to work with during the dating coaching session. She listened, provided great feedback, and took notes on my requests, concerns, etc. She is definitely the dating coach to work with.

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    Reviewed March 27, 2015

    ** gave me some great talking points and questions to ask. Also how to respond to some common questions. ** gave me fashion advice, too.

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    Staff

    Reviewed March 27, 2015

    While the number of matches have been less that expected which I believe is beyond my matchmaker's control I really like working with ** at It's Just Lunch, she understands what I am looking for in a woman and provides matches that meet my requirements.

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    Staff

    Reviewed March 27, 2015

    Very pleasant and informative session. She answered all my questions satisfactorily and also gave some good advice. No complaints or constructive criticism to give.

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    Staff

    Reviewed March 27, 2015

    ** has been great to work with. She checks on me weekly and has a match for me. I was apprehensive, but ** have given me confidence. ** gave me several examples to use for situations which were thing I had not thought about. Both are very professional.

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    Customer ServiceStaff

    Reviewed March 27, 2015

    My conversation with ** was enlightening and I think was what I needed to give me the confidence on future IJL and other dates. She also offered to send me some conversation starters that would help make the conversation on first dates more fun and create an opportunity to potentially get a second date. Additionally, she offered advice on helping think about what kind of outfits to consider for first dates to make sure I give a good first impression. All in all, it was a wonderful conversation and I was happy to get the feedback.

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    Staff

    Reviewed March 26, 2015

    ** was helpful and positive. Since I have had several dates since my divorce I wasn't as "needy" as perhaps some newbies might be. But I feel confident she would be very helpful for those going through this for the very first time.

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    Staff

    Reviewed March 26, 2015

    It was very nice talking to ** today. She was able to give me some good advice on dating do's and don'ts. I had a few questions/concerns based on past experiences and she was able to give me suggestions on how to handle them. I am not comfortable telling someone I am not interested in them but she gave me some suggestions, so hopefully I will feel more comfortable and be able to do as she suggested.

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    Staff

    Reviewed March 26, 2015

    ** was wonderful. She put me at ease and had lots of great tips for dating. I value her expertise.

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    Customer ServicePrice

    Reviewed March 26, 2015

    Very poor about keep you informed w/ what's going on. They told me that they would call every other week, never followed through. I feel that they are a bit out of touch with the mid west. I don't think I would recommend them to someone else!! Really feel the service is overpriced for what you get.

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    Staff

    Reviewed March 26, 2015

    I have enjoyed working with **. I just went on my first date and it was really nice. The restaurant It's Just Lunch picked was great and the match ** came up with was exactly what I was looking for. Just wanted to thank the It's Just Lunch team for a wonderful experience.

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    Staff

    Reviewed March 26, 2015

    ** was very helpful and giving good and practical tips and advice for dating. Although I think I have a good idea of what to do and not do, hearing those tips gives me a 'tool kit' to pull out when I'm on a date to help over any difficult moments.

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    Staff

    Reviewed March 24, 2015

    Not only was ** lovely to speak with, she gave me some very useful tips for my upcoming dates. The most notable were how to prepare for a date, topics to avoid, what to do at the end of the date. We also discussed what to wear which was great!

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    Staff

    Reviewed March 24, 2015

    It was a pleasure speaking with **. She was very knowledgeable and helpful. I am looking forward to using her dating tips to help me put love back into my life.

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    Reviewed March 24, 2015

    **'s tips are going to be very helpful.

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    Customer Service

    Reviewed March 23, 2015

    ** was very helpful in helping me understand the current dating scene. Both in making helpful suggestions in what I may expect in certain situations as well as how best to possibly respond. Suggestions that I'm sure to use.

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    Reviewed March 23, 2015

    Thank you for all the great tips .

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    Staff

    Reviewed March 23, 2015

    ** is my fourth coordinator over the past year and by far the best. She is responsive, courteous, and seems committed to understand what I'm looking for. The bottom line is she is doing a great job. I only wish I worked with her from the start!

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    Staff

    Reviewed March 23, 2015

    We met at a very nice restaurant at a casino, we had a wonderful meal, very good food and service. My date was very sweet, kind and a gentleman. I would recommend It's Just Lunch to my friends.

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    Customer ServiceStaff

    Reviewed March 21, 2015

    I'm so surprised to see any glowing reviews from IJL. I've been on 9 dates and every date, spoke ill of them. Every date. Unprofessional people, misleading staff (aka they promise you what you want but once they have your cake then they say you misunderstood), too much travel (traveling 2 hours for a date is ok by IJL standards). I could go on and on. Do not use this service.

    You will do an hour and a half intake so they can find your "match." You will be very specific about what you want. Who you are. What you enjoy. They will promise you they have multiple "matches" in your area. You sign up. Someone else will call you to schedule a meeting with a date coordinator - you will travel to said meeting. You will not hear further from them for 7 weeks. Your first date will be scheduled - oh my gosh your date is "pick 12 glowing descriptives." The date will be set. On the day of your date - which by-the-by is for 6pm, (which seems a funny time to enjoy lunch), you will meet someone who you have nothing in common with and would not have ever struck up a conversation with this person if you were stranded on a life raft with them.

    But hey, it's the first date, you'll tweak it with your account rep at IJL - oops - that person no longer works there, someone else calls you 7 weeks later to schedule a date, see above for procedure. On the day of the date you receive a phone call that said date has cancelled, (you will need to keep a record of these as they will later include them as "dates" against your subscription). Now you arrive at your 8th date - the last 2 have been agnostics and you mention when you joined that you believed in God during your hour and a half "intake" and that you didn't think you had a lot in common with an agnostic, or how you enjoy exercising and 2 of the dates have never exercised in their life outside of watching a bowling match on TV, or how none of the dates you went on really had anything in common with you.

    You will be told and I quote, "We are trying to match you up with people you wouldn't typically go out with to broaden your horizons." Yow! Here's what they're good for - if you have trouble going out on dates then use this service to start to get the ball rolling - feel more comfortable with the process - they are not a matching service - they give little thought to that - they are an inventory service, if there's someone about your age within a 300 mile radius, (you mean if you met someone and "fell" in love with them 300 miles would be too far for you to travel -- this is an actual statement from my IJL coordinator), of you then Voila! You're a match!

    I recommend that instead of giving IJL $3,000.00 you, say for the next 6 months ask 10 people you're interested in on a date. Meet them at the grocery store, yoga class, functions, church anywhere. At least then you'll have an idea of where they are prior to your date - what they believe, how they live. IJL has no idea of this. Use the money you've saved to buy someone you love something - or better yet buy nothing...

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    StaffProcess

    Reviewed March 21, 2015

    We're going to start off with 4 stars, I am still getting used to things. However I like the way things have started. The matching seems to be very thoughtful and professional. The process is working out well. I don't feel bothered nor neglected and that's ideal. I'm ready for ** to find me a great match.

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    Customer ServiceStaff

    Reviewed March 21, 2015

    ** was lovely over the phone as she took me through the dating do's and don't's. She was warm and encouraging, and made it perfectly clear that she would be available for any ongoing questions or needs I would have.

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    Process

    Reviewed March 20, 2015

    The experience with ** and ** have been fun and dependable. They always stay in contact with me throughout the process.

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    Punctuality & SpeedStaff

    Reviewed March 20, 2015

    ** was very kind and helpful. She gave me great advice that I am following. She was also very flexible in my schedule and allowed me to get comfortable before the session started. I had belonged to IJL in NYC a few years ago and a dating coach was never offered. I think a dating coach is a great idea to help us get through the dating scene.

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    Staff

    Reviewed March 20, 2015

    ** with IJL had an extremely positive attitude and on the opportunity I have in front of me. She answered all of my questions and had some great tips.

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    Staff

    Reviewed March 20, 2015

    ** was a great dating coach. I loved her enthusiasm, and she offered great dating tips in an easy to remember way. I will be using these tips on future dates.

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    Staff

    Reviewed March 20, 2015

    ** was very friendly and provided great advice as I move forward in the dating process!

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    Installation & SetupStaff

    Reviewed March 18, 2015

    I had a fantastic IJL date last night. I'm a chemist, he's a science teacher and the conversation flowed like magic! I feel like my matchmaker really took my previous feedback to heart and set me up with a perfect date. Whatever the future holds for us as a pair, the setup couldn't have been more perfect. For that....I thank you!

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    Staff

    Reviewed March 18, 2015

    Thank you to ** I am enjoying my IJL experience. The dating directors ** have all been great. I appreciate that they have listened to my feedback and responded accordingly, making sure I am set up on quality dates.

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    Customer Service

    Reviewed March 18, 2015

    My session with ** was great; I appreciated her insights, especially about letting the conversation flow and not talking too much. I felt very prepared for my first date thanks to her help.

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    Punctuality & SpeedStaff

    Reviewed March 18, 2015

    ** is warm and disarming, allowing for honest, open conversation that produces results for his clients. He's a talent for quickly getting to know his clients that, again, must increase success for people who put their trust in his hands for what may be the most important decision of their lives. Aside from the seriousness of what he does, ** makes the experience of working with him really enjoyable. I'm sincerely grateful to him.

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    Staff

    Reviewed March 17, 2015

    Working with ** has been fantastic. She been finding me great matches with interesting people and I looking forward to whatever comes next. Thanks and keep up the good work.

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    Customer ServiceStaff

    Reviewed March 17, 2015

    ** were professionals. Always responding to my questions. The person chosen was 70 % accurate. I am in the process of getting another date and is going smooth. No regrets.

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    Staff

    Reviewed March 17, 2015

    ** was a pleasure to speak with. Her knowledge, tips and advice on dating was very helpful.

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    Staff

    Reviewed March 17, 2015

    I enjoyed my session with **. I felt as though she was really listening to me, and her tips were quite relevant, and (hopefully!) helpful to my situation. In particular, I appreciated her subtle reminder of the importance of allowing oneself to be a little bit vulnerable. I look forward to practicing that! :)

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    Reviewed March 17, 2015

    Evening was successful, and on the whole a nice starting point for both parties. ** was well-read and had a nice sense of humor.

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    Staff

    Reviewed March 16, 2015

    ** was a great help. It was very informative and good conversation to learn new things to use in the future.

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    StaffProcess

    Reviewed March 16, 2015

    I just joined IJL and the process has been pretty confusing at first. I don't have any face to face contacts in my area and the main contacts I have are housed out of Miami which made me very nervous; however, my first contact ** was very up front about how overwhelming the process can feel. The best part so far has been working with **. She is positive and enthusiastic and very responsive. She makes me feel more secure that even given the bumpy start this process can be fun.

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    Staff

    Reviewed March 14, 2015

    ** was very professional, pragmatic and specific. I found the discussion helpful and encouraging. Thanks.

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    Reviewed March 14, 2015

    **'s discussion with me was logical and a valued review of good etiquette for dating at any age. I will reflect on the discussion in the future when the time comes.

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    Customer ServiceStaff

    Reviewed March 14, 2015

    My telephone coaching session with ** was relaxed and informative. I felt comfortable speaking with her and she also followed up with email tips that I could use in many settings. I would recommend additional sessions along the process to make adjusts if either party feels improvement in skills are needed. I would look forward to it. Thank You. Now...I wait for my first IJL meeting with new skills. :)

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    Staff

    Reviewed March 13, 2015

    I am having an amazing time dating with the help of IJL! ** at IJL really spends time getting to know me and my likes and dislikes so that he can find a great possible match. He really knows how to take the stress out of dating! I would definitely recommend IJL!

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    Staff

    Reviewed March 13, 2015

    I received good tips during the session that should help make the dating experience more enjoyable. I liked **'s attitude and she explained everything well.

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    Staff

    Reviewed March 13, 2015

    The experience working with my dating team ** and ** at It's Just Lunch has been fun and I am looking forward to more great matches and meeting more interesting and fun people. They make me feel comfortable and secure that the dates will go off without a hitch and that my future matches will be even better.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 13, 2015

    It has been 1 yr and 6 months with 4 dates. The first one was 3 hrs away and the 3rd was way out of my age range (60 plus a cane). The dating coordinator keeps changing. Months without contact (find out the coordinator left and they could not find replacement), stood up by dating coordinator for the face to face, which finally occurred about 6 months into this mess, mislead and very disorganized. I sent my tracking log of issues and asked to speak to someone in charge. My request was always declined. I contacted the corporate office with no calls back. It is franchised and corp. doesn't do anything. My complaints were never resolved. For the amount of money spent, I would expect much better customer service! IJL has my numerous complaints in writing already and in my file.

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    Staff

    Reviewed March 12, 2015

    ** is very professional and helpful. Thankful to be working with him.

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    Punctuality & SpeedStaff

    Reviewed March 12, 2015

    As a guy, finding a quality woman is tough. Add in a busy travel schedule and it's nearly impossible. Having my IJL partner was a Godsend. She actually listened to me and did the looking for me. All I had to do was show up at a time that we agreed on. Simple. Easy. Effective. I have met some great ladies and had some amazing dates that never would have happened without IJL. So glad I joined!

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    Staff

    Reviewed March 12, 2015

    ** was sweet, knowledgeable, funny and lots of fun to talk to! She got me right away and I enjoyed speaking with her. She was very upbeat and positive and she had useful suggestions!

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    Customer ServiceStaff

    Reviewed March 12, 2015

    I found my orientation with ** to be very helpful. She provided some specific examples of ways to handle uncomfortable questions and redirect the conversation. She was positive and upbeat and coached me on what to wear to draw attention to my best features. I will definitely use the tips she provided when dating.

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    Process

    Reviewed March 12, 2015

    I'm satisfy with the service process at IJL. The promptness in calling a client back. Walking me through the entire process and training for someone whose being off dating for a long time the extra support and in person interaction helps.

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    Customer ServiceStaff

    Reviewed March 11, 2015

    ** was very refreshing and positive. Loved her upbeat attitude and willingness to share information and answer questions. Rate her A+++!

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    Staff

    Reviewed March 11, 2015

    I really enjoyed talking to **, who was a great listener and provided some helpful tips and information. This session was well worth it and I'll look forward to getting her specific recommendations!

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    Staff

    Reviewed March 11, 2015

    It was so much help to get tips and advice on my first date. I didn't even realize how much I didn't know what to say. I am so grateful to have a person to talk to for advice. And, it's great to know someone actually wants to get to know me to make sure find a wonderful man. Thanks!

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    Staff

    Reviewed March 11, 2015

    My team has been good to work with. It would be nice if there was an easier way to cancel a date at the last minute.

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    Customer Service

    Reviewed March 11, 2015

    Date on 3/8/15 with **. Going into this date, I was frustrated and skeptical because of the turnover of 3 dating consultants in less than 30 days with no one taking the time to talk to me to get to me but rather "read the notes in my file." Everyone was getting promoted to the new IJL program which to me was confusing since they were batting 0% with my matchups to date. Secondly I was frustrated after experiencing a total mismatched date that was a total bust with a 60 mile drive to meet half way and then to find out the ONLY thing we had in common was that we liked dogs.

    I felt they were throwing spaghetti at the wall to see if it would stick just to get me on a date. Sunday's match was everything but a plate of spaghetti. ** set up a great location that was low key and casual which I had requested numerous times but never got. The date lasted 3 hours and was filled with easy conversation and many shared interests and backgrounds. This was the best match up so far so we'll see what happens next. ** seems to be on top of it.

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    Staff

    Reviewed March 10, 2015

    I really enjoyed my session with ** . I found her engaging and supportive! She was quite helpful in tackling a difficult topic (divorce) and how to handle it should it come up in a future date.

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    Staff

    Reviewed March 10, 2015

    I want to tell you what a great lady ** was. Very attractive, intelligent, and energetic. She was a "10". Thanks to you and ** for a super lunch date.

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    Customer ServiceStaff

    Reviewed March 10, 2015

    Thank you ** for our coaching session and the important suggestions you made to me. You also were able to answer the questions that I asked. Simple things such as what to stay away from in terms of topics and also body language is very important as well. I am hoping that this will be the beginning of something great and special in my life. Thank you.

    Updated on 04/28/2015: ** has done a good job so far in the initial match he has provided to me. He is very good to work with and has answered my questions. Thanks.

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    Staff

    Reviewed March 10, 2015

    My session with ** was very pleasant, and I learned some things that I can definitely use. She helped build up my confidence, and I found her tips positive and useful.

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    Staff

    Reviewed March 9, 2015

    It was a lovely experience talking with ** who provided practical information I can use in my dating life. She was receptive to my questions.

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    Contract & TermsPriceStaff

    Reviewed March 9, 2015

    Terrible and expensive service! They sell you heaven but don't deliver anything! My sales person was **. My 4 dates did not meet my criteria which were only 2 - age range and health/active - and also, to really want to be in a relationship! They only set you on dates to burn through your contract. I mean, they even set me on date with people in another state, almost 300 miles away! I travel for work and for sure do not have time to travel to go on a date "just to see what happens"!

    In 6 months they have changed the dating director 3 times. First was **, then **, now is **...the worse of it all is that if you complain, they give you the most absurd excuses and put you on the back burner! The dating director **, along with his manager ** have had me on the back burner since November of 2014, I am writing this on March of 2015! Even the dates I've been to complained about their services. We are locked by a contract that we have no way out, so your money is gone!

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    Customer ServiceStaff

    Reviewed March 7, 2015

    The company promised at least two dates per month with quality men, as defined by successful in business, established, non-criminal men with similar interests and goals as mine. I have yet to go on a date with anyone to meet even 50% of that criteria. The response to my concerns is always that they are trying to find the right match and they have someone else in mind. The girls that they have working at the office in Milwaukee are immature and inexperienced. Unethical conduct to sell this product when the company clearly has far less male clients than female. Yet the employees refuse to admit that they cannot deliver the promised service and return the thousands of dollars I spent, which regrettably was not spent on saving for my kids' future. I explained my vulnerability when I signed up, only to be taken advantage of and lied to once again.

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    Customer ServiceStaff

    Reviewed March 7, 2015

    **'s coaching session was very helpful. She helped to jog my memory of dating many years ago. Subjects to avoid and many topics of conversation to explore. Thank you, **.

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    StaffProcess

    Reviewed March 7, 2015

    I'm thoroughly happy with my dating team, ** and **, at It's Just Lunch. They make this process so easy and enjoyable. I highly recommend them!

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    Staff

    Reviewed March 7, 2015

    I found ** very informative and gave me great advice that I will definitely incorporate in my dating experience.

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    Juanesta increased rating by 1 star.
    After a positive interaction with It's Just Lunch, Juanesta increased their star rating on March 27, 2015.

    Updated review: March 27, 2015

    Follow up conversation. Helpful.

    Original Review: March 6, 2015

    Good information for the first session by **.

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    Staff

    Reviewed March 6, 2015

    ** was very helpful and offered some good advice and insight on my current dating experience. She offered to continue to help me as needed in the near future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 6, 2015

    She was great and considerate. We had a great back and forth conversation that was quick which was very respectful as I had an appointment to get to. She was logical, organized and well thought out... but what made her spectacular was her listening skills and validating comments. Thanks a ton **... I truly feel I am in good hands. :)

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    Staff

    Reviewed March 4, 2015

    Counseling session was great. ** gave me lot of good first date advice. I am very impressed.

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    Staff

    Reviewed March 4, 2015

    My experience @ IJL with my dating team ** & ** has been very enjoyable. They are on the mark with my matches & I am looking forward to future dates.

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    Staff

    Reviewed March 4, 2015

    I spoke with Kate today regarding a dating orientation season. She was really easy to talk to and offered really good advice. I will be sure to implement some of her suggestions into any dates I have.

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    Customer ServiceStaff

    Reviewed March 4, 2015

    Shari was wonderful to talk to this afternoon. She provided helpful suggestions and advice for a first date. She seemed genuinely interested in providing the best help she could. She even offered to answer any follow-up questions that I may have. Thank you!

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    Staff

    Reviewed March 3, 2015

    Sheri was genuine and we had a delightful exchange of input. She has such positive, sincere energy, yet professional also. Two thumbs up!!!!!

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    Reviewed March 3, 2015

    The session was good but it is too early to evaluate all. Only I have one date and was bad.

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    Staff

    Reviewed March 3, 2015

    Kate ** was personable and informative. I enjoyed speaking with her. The information she provided was realistic and useful.

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    Customer ServiceStaff

    Reviewed March 2, 2015

    Dave has been wonderful. He has made my experience with IJL much more productive than the previous dating directors by far. He is always pleasant and responsive to my calls and/or emails. Thank you Dave!

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    Customer ServiceStaff

    Reviewed March 2, 2015

    I can and will be the first to complain about service, but I also the first to want to recognize and compliment outstanding service. I had a REALLY rough go with IJL for the first half of my term with the service, with at least 10 different people calling and saying they were my new "dating" director, in which I had to explain over and over again what I was looking for in a companion, only to be set up with someone outside that criteria.

    When Debbie ** introduced herself and I explained my previous "issues" with the service, she gave me her word, that if I could update her and really go over what I was looking for that should would put her 110% effort in as well. After that initial call, I have been on two dates in which I was matched to the "type" of person I had requested versus, my other dating directors on who they thought I should go out with. This additional level of service and professionalism is why I signed up with IJL and that Debbie ** is a great ambassador for your service, in which she meets and exceeds all my expectations, and hopefully will find a long term relationship.

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    Staff

    Reviewed March 2, 2015

    Dating coaching session — Lovely person, very professional and sincere.

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    Staff

    Reviewed Feb. 28, 2015

    Kate was both kind and refreshing with her explanation of dating dos and don'ts.

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    Reviewed Feb. 28, 2015

    Kate could tell I was taking notes and didn't mind repeating or letting me catch up.

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    Staff

    Reviewed Feb. 27, 2015

    Kate was positive and energetic. She was fun to talk to and had some good ideas!

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    Staff

    Reviewed Feb. 27, 2015

    I have consistently had the best dating experiences with It's Just Lunch. I was an IJL member in Philadelphia before moving to New Orleans and have met some of the most interesting & attractive single professional people ever. Using online dating sites just don't measure up to IJL. I have had the best IJL experience with Debbie, my Dating Director for New Orleans. Debbie consistently exceeds my expectations for the highest quality (& most fun) matches & dates. She really took the time to understand, in detail, what I was looking for and she has consistently come through for me with the most appropriate dates. One date in particular resulted in a long term relationship. I have recommended IJL to many of my single friends.

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    Staff

    Reviewed Feb. 27, 2015

    I have just been on my fourth date arranged by It's Just Lunch! and was introduced to a most wonderful match. The dating directors have used my feedback from previous dates to refine their search and are getting ever closer to my ideal. I have no doubt that the right person is out there and It's Just Lunch! will make the introduction.

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    Staff

    Reviewed Feb. 27, 2015

    I was very energized by Kate's attitude and energy. She was uplifting and encouraging and offered many great tips.

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    StaffProcess

    Reviewed Feb. 26, 2015

    Lee Ann, George, Leti, and Kate have all been very helpful in this program. I look forward to future interaction with each of them.

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    Punctuality & SpeedStaff

    Reviewed Feb. 26, 2015

    Kate has been really terrific to work with - she quickly made me feel at ease with discussing dating topics and strategies. Since I am a bit of a shy person that means a lot to me. She provided many ideas and suggestions beyond my scope of thinking for the first dating experience here with IJL.

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    Staff

    Reviewed Feb. 26, 2015

    My dating coaching session was very helpful in preparing for my upcoming date selections. It was well worth my time. My coach made me feel comfortable in asking any questions. She was very professional and well-prepared with knowing my background to give me individual tips for success. Thank you!

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    Reviewed Feb. 25, 2015

    I have had a contract with IJL for almost 1 year. I have had 3 dates (not good matches). It is mandatory you do a face-to-face with your dating coach so they can make sure you are who you claim to be. My dating coach was a no show the her times. The turn over rate at this company is extremely high as I am now on my fourth dating manager. It seems they are picking warm bodies for me to go on dates with rather than looking at how we, the people they serve, are asking for in whom we date. Of the dates I have been on, none of them had good experiences with IJL. They have made dating horrible. I do not recommend this company.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2015

    I joined IJL since July 2013, ever since then, I have worked with a few dating directors here there, but I never felt I was being taken seriously until I met Kim ** recently. Kim is someone I feel like I can be open and honest with what I am looking for. She is funny, witty and passionate, most importantly, she cares very much about her clients. What separates her from the norm is that not only does she take her time to listen to me, but also she gives me some really good suggestions about what I need to focus on the most.

    I learned a lot from her. She has excellent people skills, which is something I feel lacking at IJL based on the experience I had in the past. She is one of very few to call me after my date to see how the date ended and what she can do to find a better match for my next date. Because of her, I feel I can find true love through IJL. With that said, I highly recommend Kim ** to anyone. I only wish there are more dating directors like her at IJL.

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    Staff

    Reviewed Feb. 25, 2015

    Kim has been a great matchmaker so far. She has listened to my likes and dislikes. She has set up a couple of great dates with some nice guys. (None have lead to anything long term yet, but I am sure she will find a great guy for me shortly.) She works hard with each match she has showed me.

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    StaffProcess

    Reviewed Feb. 25, 2015

    Yesterday I was interviewed by Sheri in regard to my previous dating experiences. Sheri was very professional & extremely knowledgeable in terms of her questions & feedback about dating. She made me feel very comfortable about the process & I would highly recommend "It’s Just Lunch" for people looking for alternative ways to meet people with the hopes of a love connection!

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    Staff

    Reviewed Feb. 25, 2015

    I got useful tips from Kate who was warm and cordial; So far Fernando has been diligent and helpful.

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    Staff

    Reviewed Feb. 24, 2015

    Kate was very nice during our coaching session.

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    Staff

    Reviewed Feb. 24, 2015

    Andrea (my liaison) has been very helpful and always courteous. This has been a positive experience. I have met interesting professionals with similar interests. As long as you go into the experience open-minded, it is difficult for this not to be worthwhile.

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    Staff

    Reviewed Feb. 24, 2015

    Kate helped to remind me about the do's and don'ts on a first date. She was very helpful!

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    Staff

    Reviewed Feb. 23, 2015

    Kim is so easy and fun to work with. So good at connecting as well as making it a very comfortable situation. Great job!

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 22, 2015

    Kim and Kevin were both friendly and accommodating. Very understanding of the various issues with my schedule and occupation. They were very informative about the process and very willing to help. They kept me up to date on the situation and were willing to help when my work forced me to reschedule with my first date.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 22, 2015

    It is very difficult to communicate with the employees of IJL. No one ever answers the phone, and my voicemail and email messages were rarely returned. I had several dating directors/coordinators and each one seemed to have difficulty remembering basic information about me, such as my dietary restrictions, geographic location, work schedule, and age limit for my matches. When I first joined, I was assured that there were potential matches living within 30 minutes of me, but that turned out to be false. Most times I had to drive over an hour for a date. The location of the dates was often not centrally located between our two origins.

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    Staff

    Reviewed Feb. 20, 2015

    I really enjoyed my session with Sheri! She was very enthusiastic and eager to learn about what I was looking for in a first date. She didn't lecture about the "dos" and "do not's" of a first date. She had a wonderful sense of humor!

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    Staff

    Reviewed Feb. 20, 2015

    Very helpful tips. I really appreciate it!

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    PriceStaff

    Reviewed Feb. 19, 2015

    I joined IJL on Nov 22, 2014 fully expecting the organization to deliver what it was selling. It has been unmitigated failure on all levels. My initial contact with Nedra specifically stated that, quote, "...my timing was spot-on perfect. IJL has recently taken on several top-tier men...," with accolades to follow. February 12th 2015 was my 1st date at 5:30 in Frankfort, KY days short of 4 months. Only 2 other dating potentials had been offered prior to that. One unavailable & the 2nd not a fit on any level. That said, neither of the first two gentlemen were within the criteria I had described. The actual date was also NOT a match on any level. A very nice man but total opposite of any criteria I had described. He also shared that he "was not on my plan." WHAT? He had paid less but was still used a "date" on the plan that I had paid for.

    He also detailed IJL's clear disregard for the matches they created as he had a "new date" with a woman he had been previously matched with. Clearly, IJL has no idea who they are matching and are willing to "play the game" as long they aren't "found out." I am furious with their ineptitude. I want a full refund for the amount paid for the services they guaranteed.

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    Staff

    Reviewed Feb. 19, 2015

    It was a very professional and pleasant interview. I'm looking forward to working with IJL and am impressed with the people I involved in my account.

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    Staff

    Reviewed Feb. 19, 2015

    This agency has no access to anyone you couldn't find online. I signed up for two dates. In fact while I expressly said I wanted to meet someone ready for a serious relationship and unencumbered by small children, my first date was still married and had a 5 year old. While I understood perhaps an error had occurred and asked them to just replace that date since they had not asked a few basic questions, (this guy offered up the information in the first 5 minutes so it wasn't like he was hiding anything) they have refused to do that. I live in New York City. The second date was a guy from DC. A nice enough guy, but they assured me they could find me someone who wanted to be in a relationship and that's the only guy they could find? Save your money, go on OkCupid or something.

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    Contract & TermsStaff

    Reviewed Feb. 19, 2015

    If you are even remotely thinking about signing up for this, DO NOT! It is the absolute worst experience and waste of money ever. They have you talk to one salesperson initially who sells you on this amazing experience you are going to have meeting all of these great people. But then they pass you off to "dating directors" who could not care less about you or setting you up with people you have anything in common with. They just set you up with random weirdos so that they can meet the annual date quota, per your contract. Did not meet one person I would even halfway consider going on a second date with. I have never experienced this type of non-professionalism in my entire life. I'm sure there are plenty of other matchmaking / dating services out there where you can actually meet quality people - but this is not one of them.

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    Staff

    Reviewed Feb. 18, 2015

    Kate was super helpful in 2 areas, especially in regards to where I should exchange numbers.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2015

    When I first joined Its Just Lunch, I was continuously transferred to and from several different dating coordinators. I understand that in a large corporation like Its Just Lunch has a lot of change happening within the company, so I don't hold anything against them. It was just confusing for me as a member to know who exactly it was that I needed to report to. Months into my membership, I was finally matched with a dating coordinator. Cherline was/is amazing and right from the very beginning when we first spoke had helped me feel more at ease.

    Once I started working with her I found her to be professional, kind, understanding of my feelings of concern, etc. She, from the start gave me permission to call anytime if I had a question or a concern. She took the time to answer my call(s), even when she was in a staff meeting. This meant a lot and said a lot to me. Thank you Cherline. :-) An A+ in Professionalism. :-) Note: This goes a long way and no words of gratitude could portray how I felt, so Thank you Cherline and of course Sade too. :-)

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    Staff

    Reviewed Feb. 18, 2015

    Erica does a good job. She communicates well and helps me find Mrs. right!

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    Customer Service

    Reviewed Feb. 18, 2015

    Kate was upbeat and easy to talk to. I really feel that the information that was discussed could be sent via email. I would like to learn more from feedback from dates. That would be more of a counseling/critiquing session that would be worthwhile.

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    Customer ServiceContract & TermsStaff

    Reviewed Feb. 18, 2015

    I'll start by saying I haven't been on a date yet but it's only been a week so I really can't tell you how the guys are but I can tell you that there is no way to back out once you sign up! And I paid 2,800 when on the phone I heard her say 2,500!!! I am legit pissed. I guess it's my fault for not going over the contract. How is this ** legal?!? They take your money and give you no time to back out even if you didn't go on one date. Also everyone calling me is from Florida?!... Not even here in my state. Also my dating rep sounds so unprofessional and asks me repeat questions my first interviewer did. Also added some other qualities I didn't mention. **! Seriously expecting losers picked at random.. I hope they speak. But in the contract it does say someone will meet with you in person so if they don't do that, this violates their contract!

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    Customer ServiceStaff

    Reviewed Feb. 18, 2015

    Kate was helpful on what to wear on the date. Also I liked how she suggested about being confident in giving my phone number. How to strike up a convo was great as well. Thanks for your help.

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    Staff

    Reviewed Feb. 17, 2015

    My session with Kate was very helpful and she was very nice. I enjoyed talking with her. My only critique is that I think in person, coaching would be better.

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    Staff

    Reviewed Feb. 17, 2015

    Over the course of my IJL experience I have worked with a few dating directors. Not only did Dave find a great match for me he was intentional and gave me solid advice. Overall, very good at what he does! Highly recommended.

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    Reviewed Feb. 16, 2015

    It's Just Lunch is only interested in matching you with a warm body so that they can meet the minimum date count and collect their fees. They give you examples of great matches - then after you sign up those examples are not available. They say they can meet your criteria - then after you sign up they try to talk you out of your criteria. They have a minimum number of dates for the length of your membership, but tell you that you could have many more than that. They only plan to give you the minimum number.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2015

    Sheri was very professional and advice was excellent. Very nice voice which made the conversation smooth and enjoyable. Helpful and I look forward to working with her in the future.

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com