It's Just Lunch Reviews

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    How do I know I can trust these reviews about It's Just Lunch?
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    Page 30 Reviews 5435 - 5635
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    Staff

    Reviewed May 6, 2013

    I've been dating a great woman for over one year that I met through IJL. I went on several dates and provided feedback that I felt was considered in planning future matches.

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    Staff

    Reviewed May 4, 2013

    In this day and age, on-line dating and blind dates can be intimidating and daunting. So I was very gun shy when my best friend suggested I check out It’s Just Lunch. To my surprise it has been the most professional and refreshingly positive experience to date. This company has very personable people that spend a good amount of time getting to know you and what you are looking for in another person. They are very creative in the places they pick for you to go on your dates and have great follow-up to encourage feedback after each date. Just as people put great emphasis on their careers in hiring a great headhunter, It's Just Lunch can do the same for your personal life.

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    Contract & TermsSales & Marketing

    Reviewed May 3, 2013

    I was suckered into buying a 12-month contract with the promises of "countless guys who would be perfect for you!" I'm coming up on being with them for a year and I'm only halfway through the allotted dates. When I asked for a prorated repayment, my fourth dating director just repeated what I had said. I've gone months between contact by them, but when I was on vacation for 6 days, my account goes on hold because they finally have a great date for me which will be scheduled next week with me (yeah right!). This is a total scam and waste of money. You can get more dates on your own!

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    Staff

    Reviewed May 3, 2013

    I don’t have too much to say just yet. I have only been on one introduction. Dayanna, my rep at IJL, has been very nice and helpful.

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    Reviewed May 3, 2013

    While the concept of It's Just Lunch is fabulous, my experience is that my parameters of the type of individual I am looking for have not been met. I feel that my last 4 meet ups have been disenchanting, but maybe that is the experience of dating! I don't know as this is a first in 30 years.

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    Contract & TermsSales & Marketing

    Reviewed May 3, 2013

    I give the company great credit for an enticing sales process. I was told, like many other reviewers, that there were many men who met my very broad parameters. Needless to say, this was not the case. Between October and April I've been on only four dates and only one of the men actually met my age, location (a 2 million+ person metropolitan area) and religious requirements. I was set up with two other men who cancelled, who also didn't meet my criteria. Of course, they operate fully within their contract which states that they don't actually have to consider any of the participant's requests in selecting matches. So let this serve as a warning to those of you out there who are considering the service. Trust the contract, not the sales pitch, and have fun with the large amount of money you will save by not signing up.

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    Customer ServiceStaff

    Reviewed May 3, 2013

    When I first joined Just Lunch, Javier (dating director at the time) said he would get me at least 6 dates. I further understood that the person(s) with whom I would have lunch would have some identifiable levels of interest. This has not been the case. While I may be 64 years (biological), I am most young at heart. I am financially sound, have had a successful career and many varied interests (to include numerous charities and volunteer work). First date was a disaster. He was looking for a sex partner and loved himself and his former wife. My in-person interview was great (a wonderful people person).

    Then came Larry. We have been trying to get the lunch worked out for over a month. We had it resolved to meet last Saturday, then supposedly Larry was ill? I had previously explained to Christine that I would prefer to meet the person in the Lenox Sq/Buckhead area. Larry lives in Alpharetta and does not seem to want to drive into Atlantes, which once on 400 is less than 30 minutes. Christine agreed. Then I got the lunch for this Friday in Alpharetta. Christine had already agreed Larry should be more flexible in meeting halfway, etc. Then I got an email on 4/29 that I have a lunch in Alpharetta on 5/3 with Larry. I sent a note and left a voicemail that I could not meet on 5/3 and was not going to Alpharetta.

    Danny called me on 5/1 to say Christine was out and would call me Thursday. On Thursday at 8:00PM, I got an email advising of my lunch with Larry tomorrow in Alpharetta? What am I missing? This will not count as one of my dates as I have done everything I know to say I cannot have lunch on 5/3, and will not go to Alpharetta. That is 2 to 2 1/2 hours from my home. I will gladly meet in the Atlanta area as previously mentioned. That is a 30-minute drive for him!

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    PriceStaff

    Reviewed May 2, 2013

    I am writing to tell you a little about my experience with IJL. I joined in December 2012 after trying Match.com for about 6 months. It is a little expensive so I was tentative about joining. Since then I have been on eight dates in only 4.5 months. I give IJL credit for taking their time to think about my interests and putting me on dates with women who were good personality matches for me. I really enjoyed all 8 of the dates, went out with 4 of the women more than once and have remained friendly with one of the women since then. I have not found my match, but they delivered as promised with professional, attractive, confident women who were a good personality fit.

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    Staff

    Reviewed May 2, 2013

    I have met several very nice ladies with my IJL dates. Unfortunately, none of them turned into the long term relationship that I was hoping to find. It is difficult in one date to determine if there is a connection or not. I have exchanged business cards with several, but only really had one lady that I went on a 2nd date with. Think this may be an area that IJL could look at and see if there are any avenues that could help with this as I truly believe this is a real challenge. The next opportunity is to spend a lot more time in the interview process to truly understand the person - their likes, dislikes, short term and long term life goals. Prioritize the things we like to do.

    For example, I have done some dancing in the past. It was bar room dancing, so you listed that as sometime I like to do. Not totally an accurate characteristic of me, but one of my dates was looking for someone who liked to dance a lot and more formal ballroom dancing, which is not me. Overall, I enjoyed the experience but disappointed that I did not meet that special person.

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    Staff

    Reviewed May 2, 2013

    I was so keen to go on IJL dates to find the person of my dreams - but alas! I am still looking. Two were hopeless. And the other two were ok - in the realm of 'nice and personable'. So 50/50 isn't bad! My IJL contact has been really great in trying to connect me to the right person, so just have to continue to search! As they always say, 'it only takes one' - so I am still searching for the one!

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    Punctuality & Speed

    Reviewed May 2, 2013

    Very personalized... very dedicated. It's just what we need in this fast paced world to help us slow down and smell the roses with someone handpicked for us. Great dating service!

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    Staff

    Reviewed May 2, 2013

    Great experience. They give me the chance to meet really good people that share many things with me. And also I learn a lot more about myself. Thanks IJL.

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    Staff

    Reviewed May 1, 2013

    Until recently I was hardly getting any dates and it would be a month or two before I was even offered one. I really enjoy my experience with Lisa. She is working hard for me to be busy dating so I could finally find my match!

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    Customer ServiceStaff

    Reviewed May 1, 2013

    I had a very pleasant discussion with Sheri on the subject of good practices in the dating arena. She shared some very useful tips and gave me some much appreciated feedback from the evaluations of my dating partners. It is nice to know that I'm on track and doing it right. Thanks for the call and the fun experience. Something you don't get from an online matching site. I appreciate the effort you all give to finding the right match, rather than just anyone that's available.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed May 1, 2013

    While I was quite nervous to meet him, since it was my first IJL experience, my dating specialist Debbie assured me it would be fine; and she was right! As a forty-something, full-time working mother of two teenagers, first widowed, then divorced from a rebound husband, I felt my prospects for dating were slim. I must admit I arrived early and sat in the parking lot, hoping to get an early glimpse of my date based on the basic description IJL gave me. No such person was in sight, just a much older man, who could have played the role of Penguin in a Batman movie.

    Bolstered by texts from my married girlfriends living vicariously through this experience, they urged me to go in and meet him. There he was, waiting for me to arrive. I met this kind, funny, spiritual, athletic, articulate, smart man with dreamy blue eyes. Amazingly, these were most of the traits I told Debbie were my dating preferences. Three hours sped by like a blink of an eye on our initial date. Our work schedules didn't permit a lunch date, so we had dinner instead, which allowed us plenty of time to visit without worrying about work. A week later, he asked me out on a real date and we've been seeing each other since then. That was a year ago in March, and I feel so blessed that I trusted IJL with this aspect of my life.

    The process IJL utilizes to get to know you really help them match you up with ideal candidates. They do the work so you don't have to read/analyze/answer 30 personal emails, fill out endless profiles and share your life's details on the internet. It's safe and easy, and the return on your investment is well worth it in terms of both time and finances.

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    Reviewed May 1, 2013

    Working and talking with Sheri gave me confidence going forward. The only thing I would change is the amount of time. 1 hour for the first and 15 minutes for the second just did not seem like enough. Also, this should happen more often rather than twice.

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    Reviewed April 30, 2013

    I have been with IJL since March and haven’t been somewhat satisfied with my service so far. I have been on a few dates but nothing has panned out, and honestly I haven't felt a real connection or sense of compatibility with any of my dates. Since I am paying a good deal of money for this service, I feel that this service should be paying close attention to my needs and wants in a potential match. I am not sure that I feel this is being done, but I am willing to be patient and hope that as the service gets to know me, they will continue to match me better. I don't feel that the contact I receive is always as timely as I would like and hope that this will improve. I am somewhat new to IJL but do have a level of expectation of quality service since I am paying for IJL to help me.

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    Staff

    Reviewed April 27, 2013

    I had been on hold for about seven months and just recently activated my account. I have had more dates in such a short period of time this go round. Daniel and I talked and he is well aware of what interests me. Each match is getting better and I am looking forward to the dates he has already scheduled.

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    Staff

    Reviewed April 26, 2013

    I was able to meet someone just about every week and eventually, things clicked. We've been together for 2 1/2 years now. We have a lot in common, and she even gets along well with my family.

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    Staff

    Reviewed April 26, 2013

    I met a great guy, and we are dating exclusively. Debbie did such a great job matching us. We have so much in common and enjoy each other so much. It’s a match made in heaven. I would recommend It’s Just Lunch to someone looking for a special person.

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    Reviewed April 26, 2013

    They give good perspective on how to analyze dating habits that you may not be aware of or what others first impression of you may be. You may say, "Who cares?" But self awareness never hurts anyone and we can all benefit from improving our dating experiences!

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    Reviewed April 25, 2013

    After years of searching on my own, I gave IJL a try. After my first date, I realized that the girls really listened to my feedback and worked very hard to find me the match of my life! After 5 months, I asked her, “Will you...” She said yes and we are getting married this summer. Thank you.

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    Staff

    Reviewed April 25, 2013

    Dating, after 20 years of marriage, was scary. And I found online gigs (like eHarm and Match) to be a big waste of precious time. I would rather date like the olden days back when we could actually have the privilege of seeing our dates face to face. That way, the pheromones could see if they would get a buzz. Cyber weeding of profiles takes so much time. I'd be trashing like 75 profiles until I'd find one I thought good enough to meet. Then even when I'd meet that person, after looking at photos and their writing, it would take more time e-chatting until finally when I'd find the guy I would cyber-fell in love with. I'd find I liked much more their cyber persona than their up-close-and-personal persona. It was a mess.

    Enter It's Just Lunch and Tia was the mastermind behind my first match. My first meet up, I was so nervous, excited and back to nervous again. I mean if worse comes to worse (I consoled myself), what could I lose? I'd get to check out a different restaurant. (Ours was an It's Just Drinks thing.) When I met my first match, I was so relieved. I guess I had taken out insurance in case I'd be disappointed and had imagined him looking unbearably awful. And I guess I had done such a good job of that, I even thought at first that I went to the wrong person. He wasn't smash 'em up gorgeous, but good-looking and healthy, a strong, decisive type just as I like. After chatting, I thought him an overall great guy like Tia had described. And he was gaga over me, which made for a pleasant evening no matter where it went.

    We were well-matched. I soon admitted I was hungry and It's Just Drinks turned into It's Just Dinner. And then, it's just a stroll around Manhattan under the moonlight. There was a fine memorable kiss or two or three. We went out again and it's been fun. I'm not sure if he is the one. I want to have another one. (Listen to me like I'm eating Teuscher Truffles.) But happily, another date, moving on, it's as easy as that. They chose the Truffles, not me. (Because God only knows, left to my own devices, I'd choose the one with the worse after taste.) But really, IJL is like having a mom who sets you up with someone she thinks would be good for you but the mom has like way more connections and nobody has to know you even have a mom.

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    Staff

    Reviewed April 25, 2013

    I joined the service because I don't have anywhere to go to meet people. I like the staff because they care and work really hard to make sure that I meet someone, and at my age that's not easy.

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    Sales & MarketingStaff

    Reviewed April 25, 2013

    The sales person totally oversold me on the suitable matches. Based on her information, I signed up to IJL only to find out that my first several dates were with people who were totally incompatible with me. Talking to my dates, it was clear that my dating director, her name is Debbie something, was totally incompetent and gave the dates wrong information about who I am or what my personality is. I was about to quit but then I started working with Daniel who is doing a much better job. He listens to me and is trying hard to get better results. I was shocked to hear that Debbie was promoted. She is not suited for this job.

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    Staff

    Reviewed April 24, 2013

    I had a great session with Sheri. She was so lively, so concerned about me and my dating experience. She was genuinely rooting for me and so very positive. She encouraged me, gave me a positive outlook and shared great feedback on me from the dates I had thus far. The session renewed my spirit. To be honest, until I spoke with Sheri, I was rather 'checked out' and pretty much done with the experience. I look forward to speaking with her again!

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    Staff

    Reviewed April 23, 2013

    Sheri was an attentive listener and offered a constructive critique of my dating habits and (mis)conceptions, relevant feedback and advice for how to improve my interaction with future dates. I would recommend her consultation services to anyone else involved in the IJL program.

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    Customer ServiceStaff

    Reviewed April 22, 2013

    After using a different service for the past year, it has been a breath of fresh air to use IJL. Right off the bat, they have been very helpful and encouraging. Compared to the last service I used, the amount of follow-up and communication has been a wonderful experience. I highly recommend Javier in Oklahoma. He has been very helpful and understanding with everything. His follow-ups are always enjoyable, and I appreciate the level of professionalism he displays. Overall, this is a very good service that will work with you on anything.

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    Reviewed April 22, 2013

    My wife and I met through IJL on January 18th, 2011. The date was arranged by Aurther, our coordinator, and we met at the Raphael Hotel in the ground floor restaurant and bar called Chaz. We have been together ever since. And Saturday, April 20, 2013, we married in front of family and friends from around the country. We both credit IJL with bringing us together. We have so many similar interests and commonalities. We know that without IJL, we never would have met. We look forward to a wonderful life together, and we thank you for being the most significant part of making that happen.

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    Customer ServiceStaff

    Reviewed April 22, 2013

    Patty from IJL was always a pleasure to talk to and made the experience easy. She always went the extra mile and really cared about finding that perfect match!

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    Staff

    Reviewed April 22, 2013

    For the most part, my IJL experience has been what I expected it to be. The majority of the guys have been a good match in terms of age and interests. Distance seems to be the biggest variable with too many living outside of NYC (e.g.: West Chester, NJ or Long Island). Tia, my dating director, is responsive to my feedback.

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    Staff

    Reviewed April 20, 2013

    Since the move from St. Louis to working with my new director Javir in Atlanta, the service has been a lot better than I initially thought it would be. I have been on some really interesting dates and have even begun to semi-date one of my introductions. Keep up the good work IJL.

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    Customer ServiceStaff

    Reviewed April 20, 2013

    I found this to be professional, efficient, friendly, and an excellent service overall. With all elements that I have experienced and the people I have been in communication with, from Robin to Dayana to Thelma, I am completely satisfied with my results. I have been exposed to quality matches. I have found this endeavor to be completely worthy of my time and money.

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    Staff

    Reviewed April 19, 2013

    It's Just Lunch team is very friendly, polite and someone you can trust. I will be happy to recommend my dating director, Tia, again and again. The service is great for busy professionals that would like to take a more proactive approach in meeting like-minded individuals. If you ever have the opportunity to join IJL, you will find that the dating experience is relaxing and fun!

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    Staff

    Reviewed April 19, 2013

    I have been using the It's Just Lunch service for a few months and am satisfied so far with the experience. The staff has listened and learned from my experience and continues to best match me with appropriate dates that are compatible. I have enjoyed the various restaurants used by IJL and am pleased with the service so far.

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    Customer ServiceStaff

    Reviewed April 18, 2013

    Janelle and Elizabeth from the Cleveland office have been wonderful. I've had three dates so far. The first one was okay and the second was not so good. However, Janelle and Elizabeth wanted to hear the good and bad about the dates! Date number three was great! We are planning a second date this Sunday, April 21st, and I believe there will be many dates with this girl after that. Janelle and Elizabeth give me details of the girl's likes so that I can get into a conversation while getting to know each other. I have tried many dating services, including GE, but without much luck. So far, I have recommended It's Just Lunch to two widowed females that I know!

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    PriceStaff

    Reviewed April 18, 2013

    Javier is doing a much better job matching me on dates than the St. Louis Team (2011-2012) ever did for me. He's paying better attention to what I seek and who I would like to meet. He's very professional. They call it It's Just Lunch, but most of my dates prefer dinner which is frustrating when I have more lunch hours available than dinner hours. I invested in this process with the understanding/expectation that I would meet people initially over lunch hour and decide whether to go to dinner another time. Plus lunch is less costly than dinner. I can't afford all these expensive dinners, $60 sometimes, that these men are not picking up. I'm paying my own way.

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    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed April 18, 2013

    I have been with the service for over eight months and been on five dates, all of them terrible! The men that I was "matched" with had nothing in common with me! They either hated tattoos, didn't read, hated to learn, or were snobbish at best. Two of the five didn't even bother to show up for our date and one (my first date no less) was forty-five mins late!

    After the first few months of bad dates and failure to getting calls back, I wrote a review on this site, pushed by corporate (at least corporate cares!). They set me up on two more. One wasn't so bad, but the second was another no call, no show. I called the next day to find out what was going on and got shot directly to voice mail no matter what time I called and it was a Thursday. I can't believe I ever paid for this service and am going to get out of my contract at the very least, even if I can't get them to reimburse me for services I paid for but failed to receive. Granted I think this may just be an incident with the Louisville branch of this dating service, but just beware that if they pay enough, anyone can open a branch using the IJL name.

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    Staff

    Reviewed April 18, 2013

    I've had a fine experience with IJL. I did meet someone and date him for 8 months, so I would say that alone makes the experience a success. Overall, the ladies are really great to work with, are super nice and are communicative. I'm not sure there's always a method to the madness or theory behind how they match people because I've had some guys who were great matches and some who were just clearly not. Some of the meeting locations are better than others in terms of service, etc.

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    Staff

    Reviewed April 18, 2013

    I am a client of IJL and have been happy with the overall experience. Firstly, I have been impressed with the professionalism and overall service provided by the Toronto staff. Secondly, and more importantly, I have met some wonderful professional women. For a busy professional who is not interested in the bar scene or online dating, this is your answer.

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    Staff

    Reviewed April 17, 2013

    I joined It's Just Lunch as I thought it would be the logical way to meet potential partners and add a more thorough approach to the other online sites. Initially, my experience was poor as the employee was not very good and was either let go or quit. The new person truly listened and did a comprehensive job in arranging a couple of dates. The third date was truly incredible as we had so much in common. From dinner to a movie and dinner to cooking a meal together, wow we are off to a great start! The key is aligning with an individual who takes the time to focus on quality and not quantity. It was a great experience and maybe a trip is in our future together.

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    Staff

    Reviewed April 17, 2013

    It's Just Lunch has been a positive experience for me. The Dating Director (Obed) is very professional, positive and receptive to feedback. My matches have been well chosen based on my preferences. IJL is a great way to meet new people.

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    Reviewed April 16, 2013

    I have been member of IJL since 2008 when I signed for 24 dates in Milwaukee, WI. I had one date every 4 to 6 months, until I moved to Miami Beach, FL. I had a date almost every month since I transferred my membership from Milwaukee to Miami. I am content with the results of the service that was provided to me as IJL client. I have met men that were selected for me according to my request. I have never had a second date - I did not really like anyone. Unfortunately I did not find the love of my life.

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    Staff

    Reviewed April 15, 2013

    Sheri, my dating director, is the most awesome person to have in your corner. She really takes the time to build a relationship with you in order to better understand who you are and who might be a great friend for you. It's about relationships and building - that is the key to a happy life! Thanks Sheri!

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed April 15, 2013

    It's Just Lunch has turned my life around. Dating and meeting people later in life is not easy and It's Just Lunch has made this a wonderful and exciting experience. The dinner dates have been great and although sparks did not fly on the first few, it helped fine tune what I was looking for and what someone else may have been looking for in me. Through this process and the great communication with the team, I was introduced to a wonderful gentleman and have been dating him ever since. We enjoy so many things together, have lots of fun and see a long and loving future ahead. Thanks for bringing us together!

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    Staff

    Reviewed April 12, 2013

    I was greatly appreciative to Sheri for providing me with excellent coaching/feedback advice. She listened very well, provided helpful advice, and was simply a pleasure to speak with. I am very thankful to IJL for helping me take the next step in my dating life, and I will certainly be recommending this excellent professional resource to my friends!

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    Staff

    Reviewed April 12, 2013

    Tia set up a date in a cool restaurant in the Bryant Park Hotel. I'm not sure of the connection but the woman was dynamite looking as promised.

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    Customer ServiceStaff

    Reviewed April 12, 2013

    It's Just Lunch - Fort Lauderdale (South Florida Office) - If physical beauty is an important criterion of yours, I would recommend you staying away from It’s Just Lunch. Here is my story:

    Initially, I was going to join It’s Just Lunch several years ago, but was wary of spending several thousand dollars on a dating service without seeing the women first, because physical beauty is important to me and I had assumed that the women would not be sufficiently attractive (i.e., the type of woman I was looking for would not spend several thousand dollars on a dating service). Recently, though, I became reacquainted with an old fraternity friend who worked for It’s Just Lunch and who assured me that he would pre-select my dates and that there are many beautiful women who have joined It’s Just Lunch, especially in my area of South Florida. I remembered my friend as a remarkable judge of beauty. Without this assurance that he would be picking out the women, I would never have put down the several thousand dollars to join the service. I answered a questionnaire where I rated physicality a 9 out of 10 to me.

    Big mistake. I felt like a bait-and-switch victim. I was immediately handed off to a dating director (Brandis) who ignored my friend’s suggestions and placed me on two dates with unattractive women, both of whom my friend (the salesperson) said he had not selected. My busy work season commenced, so I put my membership on hold for a couple of months, during which time a new dating director (Debbie) came in. Debbie said she would let my friend (the salesperson) pre-select the dates, and lo and behold, the date he pre-selected was beautiful (although in the end I was too old, eleven years, for her range).

    My expectations were that my friend (the salesperson) would continue to pre-select the dates. But instead, Debbie started picking out the dates just like the previous director did without first consulting with my friend (the salesperson). My next few dates were very unattractive whether too old, too fat, etc. Also, when I had asked for non-smokers (since both my parents have died of lung cancer), I was setup with a chain smoker who told me that pollutants from the air in a city (e.g., smog) could contribute just as much as second hand smoke does and that she knew my mother better than I did because she could understand how difficult quitting smoking was for my mother.

    After speaking with many of my dates, I soon began to realize that there are more women than men in the network and Debbie would knowingly put me on dates with unattractive females in which I fulfilled their criteria (e.g., young and Jewish in Dade County). To her credit, Debbie initially relented and agreed to let the salesperson pick a couple of dates, one of which was average and the other unattractive. But then Debbie reneged on her promise of letting the salesperson pre-select the dates, putting me on a date with an extremely nice, yet still very unattractive female in which I fulfilled her criteria of a 41-45 year old who likes to travel. She had previously been on only two dates, the first of which terrified her (an immigration officer when she is Mexican) and the second was still married.

    What It’s Just Lunch does well is put you on dates with unattractive people who have quality backgrounds - e.g., I went out on a date with a doctor. So, for those people who are looking for quality backgrounds and would rate physical looks as unimportant, then It’s Just Lunch might be for you. However, in my case, It’s Just Lunch was not for me since physical looks are important, and with the exception of the date that my friend (the salesperson) had pre-selected, none of these women were attractive.

    Update: Prior to posting this review, I showed Debbie what I was going to write and gave her an opportunity to set me up with more attractive dates. Her response was stating that the formal policy of It’s Just Lunch is not to use attractiveness at all when matching dates, which is 100% opposite of what the salesperson told me and 100% opposite to questions I filled out in my profile about how important physicality is to me and physical types I like.

    So, bottom line, again, is if attractiveness is important to you at all, I recommend saving your money and using online dating services in which you can see what your prospective dates look like and spare yourself the headache.

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    Reviewed April 12, 2013

    IJL offers topnotch service for busy single professionals. My experience with them has been highly positive. They are very responsive to requests and always highly professional. They do everything, from recommending suitable match to picking a spot and setting up a date. I would recommend to those who have tried online dating and want something better. Good job, girls, and keep a good job.

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    Reviewed April 11, 2013

    Javier has been exceptional to work with! He is very knowledgeable! He is very friendly, polite, and makes the whole experience exceptional! Thank you for all of the great matches!

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    Reviewed April 11, 2013

    I joined It's Just Lunch as a referral through a good friend of mine. I was skeptical at first but Daniel really eased my fears and made my transition a smooth one. I would recommend this service to those who are nervous about dating and need their hand held along the way!

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    Reviewed April 10, 2013

    The staff at IJL Toronto has exceptional customer care skills. I have every confidence in them to succeed in a personal match for me. An enjoyable experience in every date they have arranged.

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    Punctuality & SpeedStaff

    Reviewed April 10, 2013

    I've found this to be an extremely positive experience for the following reasons: the staff is professional, courteous, insightful, and positive. I have a sense the staff really cares about the matches and strives for feedback in an effort to refine the matches. In addition, I like the idea that they take drive times into consideration and my busy work schedule as they consider my on-going schedule. At this point, I couldn't ask for anything more on their part. They are true professionals and really know their business.

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    Staff

    Reviewed April 10, 2013

    I have had a few dates with IJL. Although at the beginning we needed to make corrections, they always looked to make each date better. The coaching session was helpful to me because it got me to rethink how to present better. It also gave me techniques to think about when dating. I am looking forward to the feedback.

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    Reviewed April 9, 2013

    I have had a great relationship with Jeff at IJL. Any time I have asked help/advice, he is very helpful. The main reason I am not completely satisfied is because I still have not found a good solid match. Due to limited ways to meet good professional people, I was recommended this service. I have not lost faith that it can still happen. Like in any service industry, they need to be very aware and attentive to the customers’ needs.

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    Reviewed April 9, 2013

    I am satisfied with It’s Just Lunch. Even though I see some areas of improvements for the company, I’d recommend the service. In my opinion, one of the areas where the company can improve is in the communication with its clients. I believe the communication about what is happening within the company should increase. For example, I started with a dating director and all of a sudden I stopped hearing from her. When I called to find out what was going on, another dating specialist mentioned that my previous dating director was promoted and that I will be hearing from a new dating director soon. I didn’t hear back from anybody for about 2 months. It would’ve been nice to receive a call or e-mail from my previous dating director explaining that she was promoted (or that she resigned if this was the case) and that a new person (introducing the new person) was gonna be my new dating director. Other than that, I am pleased and satisfied with the service. Debbie, our new dating director, has done a great job matching me with quality women.

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    Reviewed April 9, 2013

    My experience with It’s Just Lunch couldn't have been a better one. The first date with IJL was less than positive and I had begun to worry that I had spent a lot of money for naught - then my second date was magical. I am still dating this man and I am not seeing anybody else or accepting new lunch dates. I couldn’t be happier. You guys outdid yourselves when you matched us up.

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    Reviewed April 9, 2013

    Thank you Patty so much for being the perfect matchmaker. Just over six months ago, Patty set me up with Janna. Today we are engaged to be married. I could not be happier and have Patty to thank.

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    Reviewed April 9, 2013

    Introductions were to sincere persons (no "fakes"). Screening of persons had been first rate. Screening resulted in accurate description of the people. I was not disappointed with any of the meetings.

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    Reviewed April 8, 2013

    I enjoyed talking to Sherri. She provided very useful suggestions for me to improve my approach to dating in general and I will be using her advice right away. She was professional and friendly, as well as knowledgeable. I am looking forward to receiving her email covering the suggestions we were talking about during our session.

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    Staff

    Reviewed April 8, 2013

    After being placed with two less than mediocre dating directors, IJL placed me with my third dating director in less than 6 months, Javier. Until I was placed with Javier, my experience was not good. My previous directors would not listen to what I wanted nor would they take the time to get to know me as a person and not as another sale. I also felt pressured into going on some of the dates with and the matches were not even close to my profile. I can honestly say Javier has really spent time getting to know me as a person and he listens to my feedback and applies that to what I am looking for.

    He has never pressured me into meeting someone I don't feel comfortable meeting with or meeting in a location that I am not comfortable going to. I feel Javier is easy to talk to, caring and has a real human side that most directors I've been in contact with don't have. I feel that since I have been placed with Javier, he has worked hard to match me with dates that are compatible. My dates have improved since Javier took over as my dating director. I appreciate his hard work. IJL should hire more directors like Javier.

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    Punctuality & SpeedStaff

    Reviewed April 8, 2013

    I have met many impressive women from various ethnicity and would recommend the service to anyone. The events are well organized and the staff of IJL handles scheduling promptly. An excellent way to filter the company you keep with regards to the opposite sex.

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    Reviewed April 6, 2013

    It's Just Lunch has been a very worthwhile experience so far. The IJL staff I have dealt with have been uniformly friendly, enthusiastic and helpful. I much prefer the IJL matchmaking service over typical internet dating services. IJL has provided me the opportunity to meet women with compatible interests and life experiences I would never have met otherwise. In the one month I have been participating, I have met a number of fantastic women. I can honestly say I have enjoyed my date with each.

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    Reviewed April 5, 2013

    He's (Obed) a very nice guy and does a very good job for you. I would and have recommended him to other people already.

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    PriceStaff

    Reviewed April 3, 2013

    I had tried Match.com and eHarmony.com without a single date to show for it. I even tried AnastasiaDate.com along with too many trips to Odessa, Ukraine. I met several nice women, but without speaking Russian, I always had to pay a translator. So I was effectively chaperoned and blocked from making a romantic connection with any woman I was attracted to. Then I decided to search for a matchmaking service on Google. I turned up itsjustlunch.com, and after a little more research with the Better Business Bureau, I saw that they were a reputable company.

    I was a little hesitant about the cost, but after joining, it wasn't long before I was having dates with quality women. I was lucky enough to find the perfect woman for me after the sixth date. I met Naomi, a wonderful Japanese woman who happened to be a dentist in a nearby city. We got along well from the start and we've now been dating for over a year and are seriously considering getting married after I obtain her father's approval during a trip we will take later this year to Tokyo, Japan.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed April 3, 2013

    The staff of It's Just Lunch was truly amazing! Everyone there was very nice and helpful. Gina was excellent! I had a wonderful interview with her and I remember it to this day! She was very thorough while going over the information with me and explained the process perfectly. Every time she called me, she had a new date to set up for me. She and the staff were incredibly efficient in terms of figuring out my schedule to match my date's schedule and calling me to set all the dates up. Gina always gave detailed information on the next man I would be meeting. She also called me back within two days of each date to follow up and see how things went! I highly recommend It's Just Lunch for anyone looking to date and meet someone special. My last date's name was Jonathan. We are now very happily married. Thank you all at It's Just Lunch!

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    Customer ServiceStaff

    Reviewed April 3, 2013

    I had a very horrible experience with my first matchmaker (Lorraine **) who would not return my calls or emails and set me up on one single date in a ~2-month time period and that date was very unsuitable. Even her reminder email regarding the time/place of the date came post-date. After writing in to complain, Jeff ** called and acknowledged my issues and asked if he could be my new matchmaker. Jeff has been great in finding me suitable men and providing excellent customer service. He very much made my experience a good one. I would only recommend people joining the service to use Jeff; otherwise, I would not recommend IJL to anyone.

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    Staff

    Reviewed April 3, 2013

    I met Mary last night. Excellent choice of restaurant. We met at seven thirty and parted company around half ten. She is a lovely lady, well-spoken, polite and the type of lady I am interested in. She has all the characteristics I am looking for in a lady. She is a good conversationalist and interesting to talk to. Good at listening also. However, I feel the distance which we live apart may be an issue. We did exchange phone numbers and if she makes contact with me, I will meet her again.

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    Reviewed April 3, 2013

    Dating directors are very willing to find the right person, and Jeff has been an angel in my corner. The longer I am in the agency, the better selections are made for me! Jeff has been extremely helpful, and I’m glad that I joined.

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    Staff

    Reviewed April 3, 2013

    Every gal I have met is very classy and so nice! I would highly recommend to any guy; you're not going to meet a woman of this caliber in a bar!

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    Customer ServiceSales & MarketingStaff

    Reviewed April 2, 2013

    Very misleading with the sales pitch. I have asked for a refund. Not happy with the fine-tuning of my matches. Not many matches. No real personal attention. Pre-scripted emails and uninformed staff. I would not recommend.

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    Staff

    Reviewed April 2, 2013

    Sheri ** is amazing. She was very helpful in giving me the best tips about dating and relationships in general. I am going to use her tips which sure are going to improve my dating experience.

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    Punctuality & SpeedStaff

    Reviewed April 1, 2013

    Utilizing IJL and working with George as my personal counselor has been a very positive experience. George regularly checked in with me to discuss potential new dates that I could book. He also worked diligently to schedule and re-schedule dates as time conflicts arose. I most appreciated his prompt follow-up as my schedule can be very challenging due to numerous business trips that I take throughout the week. He is very patient with me. Thanks to IJL I have met a wonderful lady that I am currently dating, so far seeing one another once a week. We're going to see where the relationship goes for now. It has definitely been worth the investment.

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    Reviewed April 1, 2013

    We lived 120 miles apart. If we had not joined IJL, we would have never met. Our first date lasted 8 hours (probably the longest in IJL records), and we knew instantly that we were a perfect match for each other. We were not each other’s first dates in the service, but we can both see how the time we spent with IJL prepared us to know when we had met our match! We are now married and quite happy!

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    Staff

    Reviewed April 1, 2013

    I am extremely pleased by the services provided by IJL Dallas and in particular, my coordinator Shanna. She has connected me with some very compatible women, one in particular who I am seeing on a regular basis. Being new to Dallas, this has been a wonderful experience in meeting new people and seeing new places. I moved from Richmond, and IJL connections there were quite frequently off the mark. So again, I am very happy with the services provided and would highly recommend this service to others.

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    Reviewed April 1, 2013

    Gina is the most dedicated person at It's Just Lunch in Cleveland. She pays attention to the details and remembers the individual and the little details about a person. She’s not just shoving people together. It can be very frustrating when people don't listen to previous comments about an individual’s likes and dislikes.

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    Reviewed April 1, 2013

    It is clear that Debbie was matching me with anyone needing a date. She never met the requirement for either of us plus she would lie about the distance the person was coming from. She tricked me into driving 1.5 hours as well as the guy who drove 1.5 hours from the opposite direction. She wasted 7 dates. Denial, at least, met what I was looking for, but I believe he was the wrong age for my match.

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    Punctuality & SpeedStaff

    Reviewed March 30, 2013

    Thank you, Sheri, for the update and helpful tips. If I could recommend anything, it would be to have a "pow wow" after every date. It's great to have the feedback so I can move closer to my goal of finding the right match for me! I really appreciate having the opportunity to have my voice heard in what I'm looking for and how I can best utilize this service. My only complaint is the time between dates. Overall, I'm happy. You have a great group of men in your system. I just hope to find the one for me!

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    Staff

    Reviewed March 29, 2013

    I tried online dating for over 5 years and it was like wading through peanut butter. Very difficult. The profiles were all very deceptive. Many women only posted a profile online so that they could put up a 5 to 8-year-old picture of themselves, back when they were much younger and often as much as 40 lbs lighter. Then they could enjoy the fact that nice looking guys (who they could never get today) would flatter them by flirting and complimenting them. When the guy ultimately pushed for a "in person" meeting, the women would either be a huge disappointment or they would back off and eventually drop out of site because they knew the reality that the guy of course have no idea of, that they did not look anything close to what they were representing themselves as being in their online profile. This consistently happened to me with literally dozens of women. The whole experience seemed like one big lie.

    With It's Just Lunch, you get a much higher quality introduction with no games. My dates were better educated and better mannered and certainly much better looking than what I was meeting online. While the upfront money might seem a bit high to some, it was certainly a very, very good value for me. I would not hesitate to recommend this system to any of my close male friends who are seriously looking for that one very special lady. It certainly worked out very well for me.

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    Reviewed March 28, 2013

    All the people at IJL have been very pleasant, but the matching process is difficult to match as the people I have dated are not what I am looking for and not close to what I have suggested. I can see that all this is very subjective, but this is why I am with this company. I will like to have more feedback about

    what other people say about the date, but I suspect they want to keep this confidential.

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    Reviewed March 28, 2013

    I had 3 dates so far. The 1st date was too much of a whiner. The 2nd date was last Sunday and we talked for about 3 hrs. We are to get together next Friday. I had a date tonight and she never showed. I waited about an hour. So I guess 1 for 3 is not bad.

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    Reviewed March 27, 2013

    I thought Sheri was great in the coaching session and it revealed some things that I know to work on and improve. Sheri is easy to talk to and very talented at her job. Thank you for the great feedback. My only constructive comment would be that this advice session should come earlier in the process if possible. Thank you for the opportunity to work with IJL to find my match. Still looking by the way...

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    Reviewed March 27, 2013

    This was my first time working with Daniel. I could tell after the date that Daniel had carefully reviewed my information and recognized what was important to me in seeking someone I wanted to spend time getting to know. It felt like a true effort was made, as promised, to seek a real match - rather than just putting a couple of folks together and hoping for the best. It was a very positive experience.

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    Staff

    Reviewed March 27, 2013

    The girls have all been very nice. All personalities match up pretty similarly to mine. I've been on multiple dates with all of my match ups so far. The people at It's Just Lunch are always very nice and let me know in a timely manner when a date is to occur. The venues are always classy and I've even gone back to a few with my friends because I told them what a good time I had.

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    Punctuality & SpeedStaff

    Reviewed March 26, 2013

    While I actually found someone not involved with the service, I would totally do it again. Debbie is the best. She's always on top of things, does a good job matching likes, works well with your schedule, and doesn't give out too much info about the person before you meet them (which I really like). While participating in IJL, I met some really good ladies, established and confident ladies. I think this service is a great idea for anyone that doesn't like games on the internet! Thanks for everything Debbie!

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    Customer ServiceStaff

    Reviewed March 26, 2013

    Javier has really focused on my interests in IJL dating. The matches he has set up have all been well worth my time on meeting. I've had opportunities to visit with some very intelligent, professional ladies that can carry on a great conversation. After each meeting, we discuss what the results were and he has been great at "tweaking" my matches.

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    Punctuality & SpeedStaffProcess

    Reviewed March 26, 2013

    My experience with the service from staff at It's Just Lunch was excellent, friendly and they catered to my needs in looking for a suitable date. Furthermore, communicating information back and forth was done with efficiency and the service was customized to what I was looking for meeting my date. They're wonderful, sensitive people! In addition, I met with my date and we spent quality time talking about the important things we needed in a partner, for instance, honesty foremost, interests, compatibility and finances. We talked a lot about each other's cultural backgrounds which were very interesting and life experiences too. Also, lots of smiles and laughter were shared in the process of our meeting. It was a great experience of three hours of time well spent. Thank you, Team.

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    Reviewed March 26, 2013

    I just want to commend Javier on his effort on my behalf for It's Just Lunch! I have been a member a very short period now, just three months, but he had been working very hard to find me the right girl. While I do take a little time to fill out the survey - the last line in the survey - I feel is the most important, "What can we focus on for the next Match?" and I believe that he carefully reads each and every comment I make. And it shows in the improvement in the girls he finds for me to date. Yes, I'm on hold right now to see how it might work out between my last date and me. If it does not, I will be right back to IJL to find another date. I really could not be happier with the attention and selection of dates Javier has helped me to find and, yes, I would recommend this service to anyone who asks (and discreetly I already have).

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    Reviewed March 25, 2013

    My first date was with Beth and it was very nice (it wasn't love at first sight but I've only been there once; it ended in disaster). Since we have children of similar ages and live near each other, we kept in touch on a friendship basis with play dates for the kids mostly. I did go on dates with others via IJL, and they were all excellent - with attractive, interesting people who I could relate to in various ways. I even did a second date with one this past summer, and we are still friends. Beth and I evolved in our relationship and are currently dating each other exclusively. It's been wonderful, and I hope we get to live happily ever after someday. But whether we do or not, it's been a great experience so far! I would recommend IJL to anyone interested in quality dating with the chance of meeting that special someone. Thanks!

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    Reviewed March 25, 2013

    I'm having a great experience, learning what I want or am looking for in the opposite sex. People need to let go a little, experience what's in front of you. Listen, observe and understand that this is a process. It is supposed to be a good time, not something you have to do. If you need to heal, heal before you look.

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    Staff

    Reviewed March 22, 2013

    I've recently completed my one year contract with IJL. Honestly, I can report that the experience was enjoyable and worthwhile. The local IJL principals and staff were friendly and accessible; they sincerely wanted me to find "the one". Every match was a nice person, polite, and a good conversationalist. IJL is particularly valuable if you have concerns about matches' authenticity, and if you prefer date details to be handled by professionals.

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    StaffProcess

    Reviewed March 22, 2013

    Like most new relationships, the experience I've had with I.J.L. has had its ups and downs. I definitely had higher expectations and have been disappointed. However, I feel like things may be looking up. I felt like a name and bio on a piece of paper being shifted around a board room and matched next to another "name and bio". To be completely honest, the topic has been brought up with my matches and I'm not alone in my assessment. I'm not sure how many are expressing themselves, but overall, there is a sense of a higher standard simply not being met.

    We joined the I.J.L. family in hopes of going beyond common online dating and sharing an elite dating experience that complements us as individuals. All in all, I understand the concept and vision I.J.L. has for its members and I want it. I do not expect any more than the picture that was painted by the magazine ad that made me ultimately contact the company.

    After being on hold and very discouraged, I have connected well with my current dating director, Daniel. Daniel has given me hope in the process, I.J.L., and dating, in general, again. I am looking forward to what is to come and am welcoming I.J.L. to step up and show me they are the company I would be willing to recommend to my friends and family. I may or may not find my future husband through It's Just Lunch, but I, at least, want to enjoy a positive experience without any regrets. Overall, things are looking up!

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    Reviewed March 21, 2013

    Shari reviewed my goals, my perception of myself on dates and the feedback she received from the men I dated. Sheri was very thorough and helpful. She had some helpful suggestions. She seemed more knowledgeable than the dating coordinators (Javi and Amber). I do not have anything else to say.

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    Reviewed March 21, 2013

    She gave me some useful advice and has indicated that she will send me an email which I think will have more helpful hints. She was friendly and professional and was able to convey to me some things she thinks I could work on without making me feel bad or being condescending.

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    Reviewed March 21, 2013

    I had a great experience with IJL - it took a lot of first dates - some fabulous with successive dates and other duds. When I had duds, I tried to explain what I found lacking in the date and those criteria were corrected in later dates. But in the end, it was worth the time and effort because I met Bob - and we have now been together for 9 months!

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    Reviewed March 21, 2013

    I had a coaching session and I learned a lot from it. It is an added value with your membership and completely worth it to do. I also learned how I was perceived by my dates overall and that helped me to make positive changes for the results I am looking to achieve.

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    Reviewed March 21, 2013

    I wanted to make an honorable mention to Debbie! I wrote in an email: You rock, thank you for being so dedicated to finding me a great guy I deserve. I sincerely do appreciate your hard work. I know you will find me a winner. I feel like there is definitely effort put into finding me a match. Besides being outside the age limit preference, you all have been right on the mark! Again, I sincerely thank you for all your good intentions and efforts.

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    Customer ServiceStaff

    Reviewed March 20, 2013

    I have been a member of IJL for about three months. I have been on a handful of dates and they all have been very nice girls I have met. I have kept in contact with my very first date and have gone out a few more times. We are both busy people and that is the point of this service, meeting other people that are busy. The IJL staff has been great to work with. They are very nice and have done a great job finding nice dates. If you have any questions, you can call and they will take care of it. If you're having a hard time meeting that person or you're just too busy, I recommend joining the service. You never know who you could meet.

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    Reviewed March 20, 2013

    I would definitely recommend It’s Just Lunch. I'm a busy professional who isn't into the bar scene and doesn't have the time to maintain an online dating profile. It’s Just Lunch makes it so easy. They take the time to get to know their clients; you just can't beat their hand matching vs. a computer program. They make the reservations and set everything up. All you have to do is show up and meet someone new and interesting!

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    Reviewed March 20, 2013

    I have had a great time meeting other professional women who have the same interests that I share. The IJL team has been wonderful in creating a quality dating experience for me with matches that have similar interests and personality traits that I desire. Suzanne has been great at following up with me and providing advice to me on this dating platform. I would highly recommend IJL for busy professionals looking to meet that special person!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 19, 2013

    Daniel has been great as my dating coordinator. He has responded promptly and resolved any issue I had. He also has a wonderful personality and has answered my many questions patiently. Susan, who I met after my first date, was fun to talk to and really got to the essence of what I am looking for in a guy. So far it has truly been a fun experience and I have recommended the service to my friends and family who are single.

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    Reviewed March 19, 2013

    Overall the clients I have met have been really nice with just a couple odd experiences. I have been challenged with matches from Tarrant County as they always comment about how far apart we live, ask for my number then never call/return calls. Men in their late 30's and early 40's just don't want to date long distance. Life is busy and hard enough. Why complicate it more? I am getting concerned you are running out of matches for me that meet my desired requirements.

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    Reviewed March 19, 2013

    Debbie is the only reason that I still use IJL. If she did not take over my account, I would be bashing IJL. Make sure she is happy because I know the people I was set up with was not a fan of our previous account manager. As for the service she brings to the table, it is topnotch and I would recommend her (but not the service) to anyone who asks.

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    Price

    Reviewed March 19, 2013

    I thought they did okay matching me. I wish they could give some feedback on dating. Example: After about 4 lunch, they could let me know what I could approve on or what they seem to like about me. I know it's a business, but it was a little too expensive for me.

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    Staff

    Reviewed March 19, 2013

    One of the main selling points with IJL is "personal" dating service". Right on the home page it says, "The World's #1 Personalized Matchmaking Services" and "It’s private. It’s real. It’s personal..." Unfortunately for me, I do not feel that way. Since joining IJL, I have been passed along to 5 different people and I have told "my story" over and over again for each new contact. I was very much looking forward to a professional and personal experience with IJL but don't feel like that is what I'm getting. With all of that said, each person I have been set up with has been great! I look forward to the new people I will meet this year (unless this review gets me blacklisted). I just wish the IJL employees were a little more "warm and fuzzy".

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    Staff

    Reviewed March 19, 2013

    Even though I met 5 nice guys, and I know it's not magic, I didn't find a connection. My first four matches were not even close to what I like. Just that fact that they were not even tall enough, that to begin with, was a turn down for me. One was even chubby (again not my type); another had facial hair, which I totally dislike. But my fifth date was recently, and I can say that he truly interested me. I am hoping to hear from him again, so I am looking forward to see if something happens. Other than that, I really think you might consider holding events once a month for the clients to get a chance to meet freely and maybe get some spontaneous matches. Overall I enjoyed my experience, and even though I have not yet found anyone, I really think is a good option to get out there and give it a try. And the staff is so welcoming and friendly that it is easy to reach out and speak your mind. Thank you for your service and have a great day.

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    Reviewed March 19, 2013

    I have recommended IJL to other friends who are professionals and are currently single. I’m fairly new to the internet dating service. Bar scene is not my scene for match. I tried Match.com, but it did not offer the quality of professionals I am meeting in IJL. Without IJL I would not be able to even meet the single professionals I am meeting. I do have a request: please keep the list of my requested traits, as they are important to me, so chemistry will have a chance to develop. I will be happy to go over the list again. Thanks again for providing this service.

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    Staff

    Reviewed March 18, 2013

    Sheri is awesome! She was very courteous with positive feedback and took the time to understand me and my actions. She looked at the feedback from previous dates and explained with simple suggestions on how to make the dating experience possibly get better! I am more excited now to have my next date and see if the outcome is more positive, but I am sure it will be! Sheri was so very sweet and kind, and took the time to help me see the dating experience from a lady's point of view, which was very informative! Please thank her for me again! What a wonderful experience this has been! I just wish I could have had one of these sessions when I had joined a few years ago! Thanks again so very, very much!

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    Customer Service

    Reviewed March 18, 2013

    Hit and miss. I don't think they read all the requests we shared. Sometimes I wish they would try to find something both similar in our profiles to match us like birthdays, favorite, foods, colors, vacation spots, if we like animals or not or (vampires), night people or morning person. They are doing trial and error.

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    Customer ServicePunctuality & Speed

    Reviewed March 18, 2013

    In the beginning of 2013, Heather contacted me in reference to becoming a member of IJL. Heather took the time to explain the whole process from sign up to my first date. After a couple of great dates, Marlo met me in person to discuss furthering my date goals with IJL. Again, Marlo took time to get to know me better to match me with what I was looking for more fun dates. When time comes for the coordination of meeting my dates, Priya always has a positive and encouraging attitude and sets the date in a timely manner.

    The day prior to the date, Priya again called to remind me of the date and location. As a result, I have had several fun dates! In my opinion, Heather, Marlo and Priya has made the IJL experience one that I would recommend to someone else who is looking for a better dating experience. Thanks.

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    Reviewed March 16, 2013

    I have recently joined JFL. The screening process JFL offers with their consultants is a big time saver. You know when you meet a date you will have enough in common to have a good conversation. So far, I have been on a number of dates. The women were interesting, intelligent and attractive. I had very specific parameters that I like in a woman. All my dates fell into what I wanted which made the dates much more enjoyable. I have two more dates lined up and I look forward to that.

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    Staff

    Reviewed March 15, 2013

    I've met the love of my life through It's Just Lunch. The time spent with intros and first dates was not only a great experience, it narrowed down what is most important to me in a mate. I would highly recommend Molly and her entire team to help you find the love of your life too.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 15, 2013

    I like Debie and Sherri much better than Brandis. They are both helpful. Debie replies promptly on each email. She is like my girl friend next door. I feel very comfortable with her. She also makes me feel that she runs extra miles to help me even though she doesn't need to. She is a hard worker. IJL is lucky to have her.

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    Staff

    Reviewed March 15, 2013

    Patty is always happy and wants to please. She tries to put a positive spin on everything and anything. It's Just Lunch needs to qualify people more and try to make better matches. Original sign up questionnaire needs to be more extensive. It's quality, not quantity. Just my opinion. Looking forward to my review so I can get them to dig deeper.

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    Punctuality & SpeedStaff

    Reviewed March 14, 2013

    I was pleased with Daniel's effort to find me a date that I would enjoy. He definitely seemed to care more than Debbie did. He did listen to what I was interested in and did a good job following up after the date, something that Debbie never did. I look forward to working with Daniel. I was very close to quitting IJL after my experience with Debbie, but Daniel convinced me to give him a try.

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    StaffProcess

    Reviewed March 13, 2013

    I've had a very positive, good experience with IJL. While I haven't found 'success' through the process yet, it has given me confidence and it never hurts to meet new people for a casual drink/meal. I have the most contact with Laila, who is very professional. When we talk, I feel like she really has an interest in helping me find that special someone, that it's not just a job to her.

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    Staff

    Reviewed March 13, 2013

    I met my boyfriend on my very first IJL date over four years ago and we are still very happily together. The staff at IJL really listened to me in terms of what I was looking for and what was important to me in a relationship. Not only that, but IJL has checked in over the years just wanting to know how we are doing. We never would have met otherwise and I credit IJL with finding the perfect match for me.

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    Staff

    Reviewed March 13, 2013

    My experience with IJL has been great. I've met some great quality women. The level of service is always very professional, and I feel that my matchmaker is very in tune with me and what I am looking for. I would recommend this service to anyone who is serious about dating and looking for quality matches.

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    Staff

    Reviewed March 12, 2013

    Very first class ladies and professional. I would rate IJL for just one dating service. They are very nice and professional people working there who enjoy their jobs. Debbie is there to listen to whatever issues you may have about dating. I would recommend It’s Just Lunch over any other dating company.

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    Staff

    Reviewed March 12, 2013

    The staff at It's Just Lunch were very great to work with and made sure to contact me on a regular basis to introduce me to new potential matches. I went on numerous dates with girls introduced to me through IJL. The reality is that although a few of these experiences resulted in subsequent dates and while I did not meet a partner throughout this time, I did get to enjoy the company of several different girls over the course of more than a year.

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    Customer ServiceStaff

    Reviewed March 12, 2013

    When I meet an IJL date, they weren't excited, maybe the exception of one. None of them would take that chance and talk on the phone after we meet or show any interest in or common things. I’m so sad and disappointed of this journey. I spent a lot of money. I am ready to have good friends and a significant other.

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    Staff

    Reviewed March 11, 2013

    Daniel has been great at finding matches for me and fine tuning them when I give feedback after each date. I have enjoyed using this service and have told people about my experiences with it. Whenever I talk to Daniel, he is upbeat and positive about potential matches for me. He makes me feel encouraged to go out and meet them.

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    Staff

    Reviewed March 11, 2013

    I love talking to Richard. He gives me confidence, and I've had more dates with him as my dating director than all the others combined. The dates I've been on have been fun, although I haven't found Mr. Right just yet! Thanks for the great experience.

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    Staff

    Reviewed March 11, 2013

    My dating director Richard for the Sacramento area has done a fantastic job filling in for Brienne. It has consistently sent me out on quality dates during the last month and honestly done a better job in finding dates that I have more in common with. I feel much better with Richard at the helm. Wish he could have been in charge from the beginning. Thanks buddy.

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    Customer ServiceStaffProcess

    Reviewed March 11, 2013

    While I did not meet my match with It's Just Lunch, I met genuine and interesting men, a number of whom I went out with multiple times. At times, the process was frustrating, but I thought the overall experience was positive. The staff responded to phone calls and e-mails in a timely fashion.

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    Staff

    Reviewed March 9, 2013

    I loved the fact you talk to real people and they constantly work on bettering the experience if needed. One on one help. The other stuff is a joke and just luck to find what you are looking for. The level of research they do to get to know you and find a match that’s going to fit what you’re looking for as closely as possible is fantastic. The staff seems to be handpicked to size you up and pair the best match, even finding out the hidden personality trait you may have overlooked.

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    Punctuality & SpeedStaff

    Reviewed March 9, 2013

    Great matchmakers! Professional. First rate all the way. They take the time to personalize the choices and to research your dates. No guesswork and none of the problems you have with standard internet dating sites where photos are old and profiles are not accurate. You can relax in just showing up knowing that all the groundwork and screening has been done ahead of time, and that there will be no surprises.

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    Reviewed March 8, 2013

    I was just divorced after 25+year marriage to my college sweetheart and had not dated since college. I am a professional and did not have time to spend hours on a website, but I really wanted to date and get out. It's Just Lunch, and specifically Richard ** has done a great job of setting me up with dates with great women. Some have led to second or third dates, etc. While not every date has led to such, every date has been enjoyable. I would wholeheartedly recommend It's Just Lunch.

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    Reviewed March 8, 2013

    Overall, IJL is pretty good. But it takes like 10 dates to get one good one. It's usually at date number 10. So overall, if they can make a match, I'd say it works. But I'm guessing the people who pick the dates are at the mercy of the market, so I don't complain too much.

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    Staff

    Reviewed March 7, 2013

    My name is Paul and I would like to say that I have been with It's just lunch for a while now and it has absolutely been a great experience for me. And I would also like to say that if you're looking for an upscale dating service that It's just lunch is the perfect opportunity for you. I have been working with Daniel and he is absolutely the best guy ever. He really helps you and he really assists you in any area that you need help. Again, I would recommend Daniel for anything that you need and I consider him a really good friend so please try It’s Just Lunch.

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    Staff

    Reviewed March 7, 2013

    The advisors/matchmakers are very professional and have had my best interest at heart; they listened to what my preferences were. I have met many wonderful ladies and have become friends with some of them. In today's world of dating, I find this method more secure. It has been a very positive experience. I would recommend them again. I’m hoping to find the "one”.

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    Staff

    Reviewed March 7, 2013

    The one-hour conference consisted of my receiving feedback from my first four dates including following future dating tips. Sheri was excellent! She listened thoughtfully and openly. I asked specific questions for which I was offered clear answers to assist me on different strategies to utilize during future dates. Sheri made me feel comfortable to share personal thoughts about dating.

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    Staff

    Reviewed March 6, 2013

    Three dates that Richard has been my dating director. Richard has by far been the best dating director I have had. There has been about four previous dating directors, none of which set me up with anyone I would go out with a second time. I believe Richard, being a man, is easy to talk to and understands what I am looking for. It has been a pleasure.

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    Customer ServiceStaff

    Reviewed March 6, 2013

    I was very happy after speaking with Daniel about my first match because I felt he showed a genuine interest in me as a person. He was very easy to talk to and listened to what I had to say. Daniel is the epitome of customer service, and I look forward to working with him!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 5, 2013

    Usually I am not one to complain. I like to focus on the positive and give credit where credit is due. Unfortunately the issues that I have been having with this company are forcing me to do so. I am also not alone in this as there are over 20 negative reviews on Yelp that say how deplorable the company is and that a majority of the folks have had a similar experience to mine.

    I signed up for the "elite dating service" It's Just Lunch when I first moved to New York City in 2007. They failed to provide me with any semblance of a match nor listened to a single thing I said when I told them what I was looking for. I was stood up more than once and the one date I actually did go on was exactly opposite as to what I was looking for. They also failed to provide me with single lunch date, which I requested, due to the fact that I live outside NYC.

    I shouldn't have renewed my contact with them this past December, but I thought maybe things with the company may have improved, and my mother's desire to see me with a gentleman urged me to give them a try. They sold me with no doubt two men that didn't exist. I should have known they were too good to be true when they said "his family owns property on lots of different islands in the Caribbean" and they had similar interests. But I signed up anyway. I gave them my availability and informed them I was going away for a week in January and will be out of town.

    When I signed up, they said I would work with only one dating consultant the entire time. While I was on vacation with my family, a time I value as they live abroad, a random consultant I had not dealt with ever frantically called and emailed me asking for my availability. I was aghast that there was no communication within their team nor they had on file that I was out of the country. I was even more unhappy that they ruined my vacation. When I asked the rep to stop contacting me and that I was on vacation with my family, he was very rude and emailed me back and continued to try to contact me.

    Once I got back to the US, the original rep asked me for my availability. I distinctly gave her my dates available and dates unavailable and mentioned lunch dates were better. What do they do? Schedule me when I was “unavailable” and during an evening time. At this point I had enough of their incompetence and asked for a refund. They did not contact me for a couple weeks. When they did try to contact me, it was to try to reschedule me for the date. That is not what I asked.

    I continued to try to get a refund of $900 from this company, and continually, they refused to do so. I asked repeatedly to communicate via email so I may have documentation on our conversations and the fact that I am often unavailable on the phone. They refused to communicate with me via email despite repeated attempts. They continue to try to schedule me for a date. I am now over 2 months of membership and they have failed to provide me with a match or any semblance of being a reputable business. As per their contract, I can ask for a refund and get it. But they still refuse to do so.

    I am at my wit's end dealing with this company. I very much would like my refund as I cannot afford to throw away $900. It's also the principle of the matter. They failed to provide a service. I also would like to warn as many other women and men that come to NYC wishing for love not to deal with this company.

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    Customer ServiceStaff

    Reviewed March 5, 2013

    I initially joined It's Just Lunch at the basic level. The first man to whom I was introduced was lovely, but was not as ideal a candidate as I had hoped. Then Brenda called me and said she had an "Elite" level man she wanted me to meet. What a difference in this man and the other! There was no comparison! She explained the exclusivity of the Elite membership and I liked what I heard. She assured me that these men are personally chosen by her and coached by her. She also explained that they pay a lot of money to work with her because they are serious about finding the right woman. What she said really "spoke" to me because I am serious about meeting the right man as well.

    I decided to invest in myself via Brenda because I was impressed with her confidence, her success rate and her attitude. She told me she is good at what she does and has done this exclusively for many years. I liked that. She told me that she handpicks each man and that she is usually "spot on". She was right. Each man she has had me meet has been quality and has had practically every quality I have told her I want. I am not wasting time with men with whom I have little in common. I feel very good about the fact that I have one person who is working exclusively for me by putting quality candidates in front of me. And she keeps coming up with more great men for me. Brenda stays in constant contact with me. I feel I have made a new friend in her and I have! I am confident that she will find the man for whom I have been looking.

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    Contract & TermsStaff

    Reviewed March 4, 2013

    I've been on five dates with successful and mature single men so far. I had fun in most of my dates, and it's very encouraging and refreshing to know that there are good men out there who are still available. It's been difficult to meet single men who are my peer from other occasions, and IJL definitely helps! IJL arrangement makes me feel safe and in control of my dates. I don't have to play games to figure out whether the men are single, looking or just flirting, etc. I recommend IJL for single career women who are looking for a nice and fun date.

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    Reviewed March 3, 2013

    Sheri was helpful in reviewing previous feedback and making suggestions for future dates. I appreciated the feedback.

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    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedStaffReliability

    Reviewed March 2, 2013

    It's Just lunch (IJL) Singapore is a professional scam in Singapore. Do not, I repeat, do not join this service. I recently closed my case with It's Just Lunch Singapore (IJL) at the Singapore Subordinate Court. So I just want to share my experience with anyone who might have the intention to join this service. This is my warning to you: Do not trust them and avoid them if you don't want to have trouble and a nightmare dating experience - see my case below.

    I joined IJL in Nov. 2012, paid the full amount of $2,568 for a one-year contract with 14 dates. Actually, I did not really want to join this service after my face-to-face meeting with one of their consultants due to so many complaints I found on the internet. However, she kept calling to hunt and recruit me. When I raised my concerns regarding my doubts, she gave me such confidence and assured me that their database had more than enough suitable matches for my requirements. Moreover, she confirmed firmly all of the men on their database were serious about relationships and nice gentlemen. If they were just looking for fun or not qualified, they would not take them in as a member and they do verify their profile if they are found out to be lying! She insisted to offer me help and promised to find a match for my specific requirements. I was convinced by her sweet words and after meeting her at least 2 times in person. She just knew how to play on a woman's psychology so well. Her face just looked so sympathetic, trustworthy and she seemed to be a professional match maker. But that trust lead me to the most foolish mistake that I have ever made and from there, my nightmare dating started.

    I went through two dates that were arranged by them and both turned out to be ridiculous, lousy and waste of time dates! The first man came late without informing me. Disappointedly, he had nothing in common with me. It's likely that IJL just picked up any random man who was available to date with me! There were no follow up calls from IJL after my date at all. I had to call them and left my name but they did not bother to call me back. This means they just hunt you when you are not yet a member but when you are a paid member, they do not care for you because you are just totally in their entrapment!

    My second date was a nightmare date. The man did not turn up until I called him. He said he was in bed and was not informed of the date with me from IJL that particular day. He turned up 45 minutes late in a scruffy T-shirt. He then told me he was just looking for fun! He was not interested with the service any more, but he was rejected for a refund from IJL. He did request that they do not arrange any more dates for him but the staff of IJL still kept calling to insist that he turn up for some random dates! I am sure if you were in my shoes at that time and heard those words, you would understand how bad I felt. I had to pay a big amount for this service only to be arranged to meet a man looking for fun!

    It also strongly proves that this company is really unprofessional and unreliable. They do not consider the client's requests. They did not take note of my feedback from my first date, to please arrange a proper 2nd date for me. The fact is they do not have enough suitable men for all their female members, so they just try their best to find any man to show up for a date to fill in the numbers for the contract regardless of matches. Their consultants know nothing about match making. They don't have enough experience about matching and they are just working like salespersons trying to trap as many clients as they can and earn their commission.

    It took sometime to bring my case to the Small Claims Tribunal which was found inconclusive. After that, I was determined to bring them to the Singapore Subordinate Court. At the court, I called them a professional scam, and when they tried to defend themselves, they said the behavior of male members is out of their control, meaning if a man comes late or does not show up, or is looking for fun or bad behavior they can't control it! That also means that we, as paid members, have to carry this risk with their service. If you are lucky enough to meet a nice guy or you are in bad luck, you may have a bad date like a man who never shows up or is late or misbehaves! These risks are not their fault, their problem and not their obligation as a professional match making agent. This is absolutely not an acceptable answer!

    Only when I asked in front of the Judge so why at the consulting meeting did the consultant not tell me the truth that I have to take risks when I joined the service and be frank with me by telling me that my date might be late or not turn up or might be looking for fun(!), that instead she just convinced me that all her clients were nice gentlemen, serious and qualified, that they shut up after this comment and the Judge allowed me to claim back a portion of my original investment.

    I did a bit of digging around on the net and found many women - just like myself (in Singapore, Thailand, and USA) - who had been ripped off by IJL. I was one of the lucky ones as I got part of my money back, but many more didn't and the company is still operating to this day. There will be a big outcry about this company before long and I want to warn everyone not to get involved with them because if you do, you stand to lose a lot of money only to get back trouble and grief. I knew some other women like me where the date did not turn up and no calls from IJL for a few months, or even they arranged non-suitable men for dates. So to all ladies who are thinking of joining this company, I honestly tell you, don't waste your hard-earned money and your time in this scam. You can use that money for travel or donate it to charity, which is better than supporting this kind of nasty service existing.

    Finally, as an ex-paid member of IJL in Singapore, and on behalf of all members who were victims of this nasty service, I would like to thank the owner who established this lousy service. She did a very good job in creating a very professional scam dating agency! Spend some of your time and search how many complaints are pertaining to your company online!

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    Customer ServiceStaff

    Reviewed March 2, 2013

    The person who contacted me after I inquired about the IJL services online was dynamic, understanding & promised some “great guys” that matched my criteria that they had for me to meet. I was very excited about the possibilities. I did not want to spend $2,000 but I thought that if I spent the money, I would get better service and results than paying $19.95 a month for men looking for hookups & no commitments.

    Unfortunately, the quality of service and quality of men did not meet my expectations. There have been some men with whom I have had good conversation, but a lot of them are awkward & cannot carry on a conversation. The last date I went on had a hard time making eye contact, because he was too busy watching other women walk in the restaurant door behind me.

    For the amount of money I paid, I expected to get feedback after each date, but that has not happened. After each date, I send an email to my “dating director.” Then, I wait until I get another email telling me that they “are excited about my next date.” This often takes weeks before I get a response. They might give me a few details about my potential date like first name, age, occupation, and a few hobbies, but not much more. Often times, I have asked the men about a hobby that my director mentioned, and the men end up being confused why I think they are interested in that hobby. In the end, we find out that the director gave incorrect information about my date as well as myself.

    Another disappointment about the service is that they go through dating directors fairly often. This leads to a very impersonal relationship with a person whom is to be able to match me with my soulmate. Most times I talk to the dating directors, they do not seem to be excited about their jobs. It seems they are just going through the motions & need to make another call to meet a quota. They do not know anything about the city in which I live either.

    Overall, my experience with IJL has been very underwhelming and often times disappointing, because I feel like I paid way too much money to not be known by my dating director & to not get any feedback.

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    Staff

    Reviewed Feb. 28, 2013

    I had a great experience with Kelly at It's Just Lunch. I have tried online dating for years and was meeting men who were not interested in having a healthy relationship. It was nice to have the opportunity to meet quality men who were interested in spending time with me. After about 4 or 5 dates, I met somebody great and have been with him now for about one year. I think it's very important to be open-minded in trying a service like this because it really does come down to being honestly ready for a healthy, mature relationship. It's definitely about quality and not quantity.

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    Reviewed Feb. 28, 2013

    I am happy with the service provided by IJL. I am particularly happy with my dating director, Obed. Because of his efforts, I am giving IJL a higher rating now than I had given in the past. I was not pleased with some dating directors before. I have had only good experiences with Obed. I would suggest the service to other single men I know.

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    Staff

    Reviewed Feb. 28, 2013

    It's Just Lunch is a wonderful way to meet a great man or woman. Why? Everyone is intelligent, educated, polite and professional. If there is no chemistry, you both know it. One says goodbye and one moves on. One does not need to pretend to go on a second date or waste any time. It's great to meet for lunch or dinner and talk to the person face to face so as to get to know the person and hopefully there is a click. Also, Tia ** is a fabulous dating director. She is efficient, polite, professional and determined to find a person with similar traits to mine.

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    Reviewed Feb. 27, 2013

    After several meeting dates over the course of 18 months, I wasn't crazy about the traveling but realize living in rural area, I had to make sacrifices. This January, I met another IJL client and we had an instant connection. We have many common interests and find it very comfortable to be with one another. We've decided to date exclusively and are grateful that we joined IJL because we would have never have had the opportunity to meet otherwise. It takes patience but it does work!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 26, 2013

    I did not know what to expect during my first IJL phone call but Rochelle's professional and friendly manner made the information session fun. Daniel's humor and prompt assistance helped make my first date-match a breeze. Rochelle and Daniel work well together and I am looking forward to my first IJL date. Thank you Rochelle and Daniel for my positive IJL experience.

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    Staff

    Reviewed Feb. 26, 2013

    I'll be driving a good bit for some of my dates, but so far it's been a good experience. They have set me up on a surprising number of dates for as long as I've been a member. Most have been at least close in educational/professional background, and one lady they recently set me up with seems to be a very good match; I saw her again just a few days ago. Finally, working with Obed has been good as he really works to make things convenient.

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    Staff

    Reviewed Feb. 26, 2013

    I know it’s hard to match someone that’s why I came to professionals in this field. I wanted to meet more quality people that are more on my level, and I think last night I have. Let’s see what happens as sky is the limit. The guy has a potential and a drive to be in a serious relationship and that is what I am looking for; someone who shares my views and my morals about life and family. So far, I am satisfied with the results, yet there is room for growth. Cheers!

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    Contract & TermsCoverageStaffProcess

    Reviewed Feb. 26, 2013

    I recently reached out to IJL to try an alternative approach to organically meeting people given my busy schedule. I had read the reviews on various websites and saw a lot of bad. However, I also saw some good. I then figured that I would take a stab at it. I spoke with Robin of the Houston office initially. I voiced my concerns about gambling with $2,400, but she was a good sales representative and convinced me that she didn't need my money because business was so good; however, it is always happy to take new clients. She was great and had good rapport.

    I did not want to divulge the full cost at that time so I asked if they did payment plans. I was specifically informed that they did not allow any sort of payment plan. I told them to give me a day or two to think it over, and I will be in touch. She called me on a Friday and said she had 2 dates ready to go, and I needed to pay so we could get the ball rolling. I simply could not give her the full amount at that moment and told her I only had $1,900. She needs to give me 2 weeks so I can get my next paycheck. She then insisted that I put it on a credit card, find an alternative mode of payment, etc. When I did not budge, she said she could take my $1,900 now and the remaining $500 can be paid later. She sent a courier on a 1 hour trek to where I was to get my check. That should have been a sign considering that she just told me that they don't do any sort of payment plan. All the while, their “absolutely no refunds" policy was never mentioned. A policy like this, one would think, should be clearly reiterated to a potential customer.

    I went on my first date literally four hours after I handed my check to the courier. The following night, I went on my second date with another girl. The program seemed to be legitimate, and I felt much better about my decision. That next week, I was contacted by my mother and informed me that my father was going to need treatment and his insurance provider was not covering the costs. I, like any child, agreed to do whatever I could to help so I decided that my dating life needed to be put on hold. When I contacted Robin to tell her that I needed to drop out of the service and requested a $1,500 refund ($1,900 less the $400 portion of the service I used [12 dates guaranteed/$2400 = $200/date]), she not only told me no but requested my remaining balance of $500. I had been enrolled for 7 days, the contract is 1 year, and she absolutely wouldn't hear what I was saying. She went from the awesome, cool and fun matchmaker to an IRS auditor in three seconds.

    The next day, I was contacted by Audra about the situation. I expected her apology and a solution to our problem, but I clearly underestimated these people. She informed me that I needed to pay the remaining balance because I was contractually obligated to do so, or she would send it to her legal department. Oh, and she had some great girls for me to meet! Yay! I told her to send it to legal as I will do the same.

    All in all, do not use the Houston Galleria IJL office because they do not care about you as an individual at all. They are completely focused on your payment and that is it. They are not good people at their core. How could they run a good business, especially one that requires compassion, care, and understanding? Take your money and run because these people have bad karma heading their way.

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    Staff

    Reviewed Feb. 26, 2013

    I enjoyed my experience with IJL, Obed was a good contact to have and kept me busy. I will sign up again should the need arise. Thanks.

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    Reviewed Feb. 26, 2013

    I thought it was a good idea, but after my 3 dates (which I complained about), I decided not to extend my membership. This was in Charlotte, NC. Maybe other cities are better. I wasted a lot of money!

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    Customer ServiceStaff

    Reviewed Feb. 25, 2013

    Sheri's coaching session was extremely productive and informative. She asked in-depth questions about my IJL experience and my dating behavior at large. She was engaging, a good listener and gave excellent feedback and tips - all without meeting me in person! I feel like I got a lot out of the conversation and I am glad that this is part of the IJL service.

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    Installation & SetupStaff

    Reviewed Feb. 25, 2013

    I decided to use IJL when I got really serious in my search for a life partner. The staff was consummately professional and made it easy. It was a lot of money, but boy was it worth it. The first several dates weren't quite right, but the feedback from each one helped refine their matching. There were lots of near misses and then one bullseye. My 8th setup was magical - just perfect. I'm now engaged to that woman and will be marrying her next month. Thank you IJL.

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    PriceStaff

    Reviewed Feb. 25, 2013

    I found my fiancé on my second date arranged by IJL. The service was expensive but worth it. I didn't have to do any looking myself, and they set me up with my soon-to-be husband. They have high-end clientele and convenient dates.

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    StaffProcess

    Reviewed Feb. 24, 2013

    Starting to date and meet new people, after being married for 25 years, was not as intimidating as I thought it would be after I met Christine **. Christine put my mind at ease instantaneously with her warm, positive, open, and energetic demeanor. She was candidly open about what to expect and how the process worked. I think that most of us get in our own way when it comes to finding someone right for us. We have a tendency to fall back into the same relationship habits and patterns that got us there in the first place. Hiring a matchmaker helped me help myself. She opened my mind to meeting people from all different professions, ages, and backgrounds. She expanded my view of what could be a great match for me. I followed her advice and stayed completely open to whoever she matched me up with. To my surprise, not hers, my best matches were the ones I would have never picked for myself! Thank you Christine!

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    Staff

    Reviewed Feb. 24, 2013

    George was my dating director. I adore him! He is extremely personable at making it so easy to express your thoughts and feelings about each date. It is like chatting with your best friend. I went on 6 dates in 3 months which was more than what they guarantee. Each person was intelligent, friendly, ambitious, well traveled, and interesting. I truly enjoyed meeting and getting to know each of them. Andrea, whom I met with, is also part of the dating team I worked with. She is super outgoing and upbeat. She really wants to help find the best match for her clients. George and she were amazing at finding matches for me.

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    StaffProcess

    Reviewed Feb. 23, 2013

    I asked Dolci where I could relay my experience with IJL. Dolci directed me here. I would like to state that Dolci has been delightful to work with. She is affable, sympathetic, energetic and professional. I met Thelma for my photo shoot and found her also to be extremely accommodating and most pleasant. I am new to this process, but have had distinctly rewarding experiences with the personnel. I am interested in seeing how everything unfolds, and I very much look forward to continuing interactions.

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    Staff

    Reviewed Feb. 22, 2013

    Patty was a great to work with. She was always cheerful and helpful. After many years of using other services, IJL was able to help me find what I was looking for.

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    Staff

    Reviewed Feb. 22, 2013

    All in all, the service has been good. The girls have been very nice and understanding with me. I won't lie; I'm picky, and that can be an issue. It has to be pretty rough really finding out about who would be a good fit. I mean, I'm sure everyone likes, for the most part, the same stuff (I like restaurants, I like movies, I like having a good time). I guess it's getting more in depth, which I guess is my job, now that I think of it! However, it would weed out some of the matches.

    Without trying to sound like a pig (which I know this is going to), I would like to see what the girls look like. I know you can't judge a book by its cover, but looks do go along way. I realize this is what match and e-harmony are built on, but people lie all the time on that. I think it's a pay option, but I wonder if adding it to the regular deal will increase clients. Most people I talk with are nervous or afraid to do the blind date deal, and that's why they won't sign up. Also, they don't want to pay extra for that. So these are a couple things I've just observed in my time with it. Take it for what it's worth!

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    Reviewed Feb. 22, 2013

    I have been with It's Just Lunch for almost a year and have gone on many great dates. They listen to my feedback and match me accordingly. I have been on several second dates and see a great quality in the women I am meeting.

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    Process

    Reviewed Feb. 22, 2013

    My experience with It's Just Lunch has been very positive so far. I recently placed my account on hold to pursue a relationship with a wonderful woman I met through the company. This would not have been possible without the efforts of my matchmaker, Linda, who has taken the time to really listen to what I am looking for. I found that this process has made things really easy with the help of the dating coordinators, Marissa and Talya, who are efficient in setting all of my dates. I would recommend this service to anyone.

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    Staff

    Reviewed Feb. 21, 2013

    Javier has done a terrific job of coordinating dates and times for me to meet some great women. Bravo to Javier and thanks to IJL for all the support especially on Valentine's Day! I would recommend IJL as the real alternative to online/virtual dating. Real Action, Real people, Real results even with an active lifestyle, past divorce, kids, and growing business in my circumstances. IJL is the right solution for meeting and dating today in the Saint Louis Area.

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    Staff

    Reviewed Feb. 21, 2013

    I recently completed a dating coaching session through IJL, which I found to be very helpful. I received good advice and general dating tips, as well as specific feedback from the woman I have dated through IJL. I would recommend all customers take the time to go through the coaching process.

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    Staff

    Reviewed Feb. 20, 2013

    Sheri was very engaging, professional, tolerant and did a great coaching session. She provided some great feedback, which I will use going forward. Wish I would have gotten this session sooner. I would suggest providing real time feedback after every date. Sheri is awesome and she has a good sense of humor.

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    Staff

    Reviewed Feb. 20, 2013

    We met for coffee at Robert overlooking Columbus Circle and Central Park. Table reserved by It's Just Lunch was by the window in what must have been a gesture by the restaurant to your company. My date was good looking, intelligent and conversant on many subjects - really quite more than I expected. We look forward to getting together again soon.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 20, 2013

    I called It's Just Lunch to inquire about pricing and how the service worked. After a very hard sales pitch, I was asked for my credit card number. I said no but she kept selling me and eventually I gave in, $2,200! I instantly regretted it and became even more regretful as time went on. I hesitantly went on the first date, which was with someone I would never go out with. Honestly, I wouldn't even consider going out with. I was never called after the date for feedback. After waiting about 5 days, I called and asked for a refund. I told them I wasn't interested in the service and would like to cancel. I was told this wasn't possible but that they were happy to place me on a courtesy hold. I told them I wouldn't be using the service and that was giving away $2,200. I asked for a partial refund, again not possible. They proceeded to talk me into trying one more date. Realizing this is basically a scam where no matter what I will not get any money back, I figured I had no choice but to try one more time. Again, a disaster.

    I emailed and asked again for a refund. They will not respond in writing; instead, I got a voicemail while I was at work saying they would put me on courtesy hold. I emailed again and got an email back that I had been placed on hold. $1,100 per date, with two guys I would never go on a second date with, wow! I've never even met the It's Just Lunch team in person. This is a total waste of time and money. Even the first guy I met said that it has been an epic waste of his money and he couldn't wait for it to be over. I also recently met a girl who used this location and also had a horrific experience. I honestly only wanted what is fair, a partial refund. I offered to pay for the 2 dates and requested the balance to be returned and even offered to pay a penalty for early cancellation. Just realize if you get sucked into their very strong sales pitch, you have no recourse. I will spend the next 11 months of my courtesy hold, making sure I alert the public to this service which is little more than a scam!

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    Staff

    Reviewed Feb. 17, 2013

    I have been working with IJL for about six months. Obed, my consultant, is very professional and detail oriented. He makes the whole experience easy and efficient. He is very good at his job. I have met several very nice, intelligent and professional women. IJL works for me, because I am very busy and my time to meet new women is limited. I would recommend this service to others. I have met a lot of really nice women.

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    Staff

    Reviewed Feb. 14, 2013

    I have been enjoying my IJL experience so far and I am looking forward to my next dates. Most of the folks that I have met so far have been a lot of fun and were enjoyable to spend time with. IJL has introduced me to people that I would have never had the chance to meet during my everyday busy life.

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    StaffProcess

    Reviewed Feb. 12, 2013

    I’m so happy with the service that was provided by my matchmaker! Heather is awesome to work with and does a great job at finding matches for me. I'm very impressed by the clients in the program, and IJL makes everything so easy. It’s great for busy professionals, and I like the option of doing lunch or happy hour. I highly recommend IJL and Heather!

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    Staff

    Reviewed Feb. 12, 2013

    I was pleased with the service. My coordinator was especially pleasant to work with. She was always positive and had my best interests in mind.

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    Customer Service

    Reviewed Feb. 12, 2013

    I just signed up for this and have determined I had a grave mistake. My dating director, Javir, yelled at me on the phone when I called him back to tell him I was not interested in his first match. I gave him specific criteria that was not compatible with his choice. Javir threatened me and said, "This will count against you." I paid these people $2,600 a couple of days ago. I will be contacting my attorney tonight.

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    Customer ServicePricePunctuality & Speed

    Reviewed Feb. 11, 2013

    I signed up for IJL and my credit card was charged (over $2,000) on 12/13/2012. It is now over eight weeks later, and I've had exactly one date. I have called and emailed the local dating director multiple times, but I haven't heard back from her. I emailed the national contact and also have not heard from her. This service is not worth the money!

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    Customer Service

    Reviewed Feb. 10, 2013

    Obed has been my Dating Director ever since I joined IJL. Obed does a good job of listening to my requests and matching my dates to the requests. Anytime I call Obed, he answers immediately or returns my call within a short time. My experience with Obed and IJL has been a positive one.

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    Punctuality & SpeedStaff

    Reviewed Feb. 10, 2013

    In 2002, I was fortunate enough to meet my husband through IJL after dating a variety of people for about 8 months. I had a lot of fun during those months, and I had an incredible amount of dates, both in IJL and outside of IJL. Because I was very open to dating, I had success meeting men outside of IJL which kept me plenty busy, plus I joined IJL with a friend making it even more fun. My experience with IJL is, of course, going to be different from others; but I believe that my proactiveness in guiding the team at IJL is one of the keys to my success.

    By carefully planning my expectations in the beginning, they established the patterns of the dates they sent me on. I tried to be extremely open minded to what the other person’s ethnic background, age, profession, family situation, etc. was in order to increase the range of men I dated. In addition, after each date I always gave IJL feedback so that they could improve my selections.

    Over time, I was meeting more and more men that fit my profile, but honestly, there was just no chemistry. After a few months of this, while also maintaining my open mindedness, I was able to meet someone who had recently joined IJL. I said to him that he should date others as he would find IJL to be fun. A few weeks later, we began dating seriously and we got engaged 7 months later. We continue to be happily married, and I wish anyone the very best in trying a service that manages your selections and creates an atmosphere of comfort and safety while dating. Good luck.

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    Staff

    Reviewed Feb. 8, 2013

    Joined IJL in 2004 to meet people and maybe find someone to go out for movies and dinner with. On my 8th date, I found someone whose company I enjoyed and that, like me, was not looking for romance. We went out for awhile. Two years later, we were married, and this year, we are celebrating our 7th wedding anniversary. I now have a loving and caring man, but most specially, we have fun together. Thanks It's Just Lunch! For me, it was more than lunch, it was a life change; and I am loving it.

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    Reviewed Feb. 8, 2013

    I had about six or seven dates so far. I enjoyed every date. Some are better than others, but never really disappointing. I love the fact all I have to do is show up looking awesome and ready to talk. I’m looking forward to continuing and finding the "right one" to have an extended relationship with.

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    Reviewed Feb. 7, 2013

    I am impressed with new Milwaukee management and crew. Liz, especially, seems dedicated, talented and most of all concerned. She is really trying to match us up. As a discouraged veteran of 30 plus dates with IJL in the past, she seems to be a good one. Granted, I'm starting over but in better hands. Finally, Milwaukee seems to be in the hands of the founders with their ingenuity, creativity and concern on how to best help others. It will be interesting to watch. Go Liz!

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    Staff

    Reviewed Feb. 6, 2013

    IJL has given me great opportunities to meet several very intelligent, accomplished women. I'm more than satisfied with the service being provided. It has been virtually painless to consistently meet very impressive women. IJL has removed many of the hassles and inconveniences of dating. Thanks, Debbie (my local dating coordinator) and thanks, IJL!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 5, 2013

    I had a terrible experience with this company. I spent over an hour talking to a sales rep about myself and about what I like in a guy. It's been two months now. The first date never showed up. The second date was the complete opposite of what the sales rep and I discussed. He even mentioned that other girls he was sent out on dates with have complained. He is Catholic, and his last date was with a Jewish girl who stated she only wants to date Jewish men. I paid $1,000. The contract I signed stated the term was four months or four dates, whichever came first. I think they try to send you on four dates to meet their obligation regardless of whether the match is good or not. I have also emailed both the sales rep and my matchmaker (Jeff), and both have ignored my requests for a refund.

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    Reviewed Feb. 5, 2013

    So disappointed in the quality of service. I was only matched with 2 (of 8) dates that actually lived in my county. One lived two hours away. One was a librarian aide. He could barely maintain a conversation and so improvised I felt I should pay for lunch. Then they ignored me for 10 months and promised to make up for it with 2 extra dates, which they then refused to honor. I would tell anyone and everyone to not do IJL. I promise you will be disappointed.

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    Reviewed Feb. 4, 2013

    I would highly recommend It's Just Luch as a very professional matchmaking service, which is much better than on-line dating.

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    PriceStaff

    Reviewed Feb. 4, 2013

    I signed up for this service because I could not handle the risks involved with online, unscreened dating. It's Just Lunch is not any better than Match.com. No one is screened. The relationship directors don't do any more than you would do yourself. They matched me up with a married man who was separated but was not getting a divorce. That is not a match! That is a dead end. I was introduced to men who were older than they were supposed to be - one was an alcoholic. Two dates were so awful that I wanted to climb out the restaurant window. Do not waste your money or your time! I could write volumes about this company, but I have wasted enough time and energy on this issue. Go for a lovely trip and enjoy the cost of this service.

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    Staff

    Reviewed Feb. 2, 2013

    Obed, my dating director, does a really nice job. He's 200% better than the last several. He's on the ball and very friendly. He is a pleasure to work with and I'm pleased to recommend him. Why do I have to write 50 words when so many less will convey my point?

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 1, 2013

    Their staff has been attentive and professional, thoughtfully identifying matches. Calls are always returned promptly and I trust their judgment and screening process.

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    Sales & MarketingStaff

    Reviewed Jan. 29, 2013

    I'm writing regarding this dating service. Hopefully, my experience will be a warning to all those out there! First, please beware! This company are not who they say they are. Major rip off. For the past couple of weeks, I've been trying to get in contact to get an explanation. Carrie, one of the first people I spoke to, mentioned a lot empty promises and basically, all she wanted to do is take my money. I was set up with a couple of dates that really didn't even match me. It's like they weren't even reading what I wrote on my profile. I'm thinking these people just pick randomly, which is not what I paid for. Plus, I haven't been set up for other dates just like they promised. Beware of these people: Anton, Brianne, George, and Brandis. None of them wanted to help me with a peaceful resolution. I swear these people change their names every time I speak to them. It's crazy. Be careful with empty promises and avoid this company! It's a scam.

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    Customer ServiceStaff

    Reviewed Jan. 28, 2013

    I signed up for this service even though there is no location in VT. I thought I could make the trips to MA and that they had people in the area to date. My first date was with a man from the Cape, who had no idea I was from VT. I had a change in circumstances and I can no longer just drive down there anytime I would like. I have one of my children full-time. I attempted to tell them and they really did not care. I tried to contact the person who I signed up for the service with and she just forwarded my emails without helping to resolve my issues. I asked her for a manager and she did not respond. I am now trying to do the face to face and I cannot schedule it due to my child. I even asked my representative, "Who do you have for me? How do you know they will date someone from VT?" No response as of today. I would like help getting a refund. Thank you.

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    Reviewed Jan. 24, 2013

    My time spent on my Dating Coaching Session shed light on what is going well and things that I will keep in mind in order to experience more successful dates. The Dating Coach has listened to my specific experiences and provided relevant feedback that I believe will help me on my future dates!

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    Punctuality & Speed

    Reviewed Jan. 24, 2013

    Molly has been great. I think service is rather speedy. I've been to some nice restaurants. I assumed you got 24 dates with signing up but found out later it's only 18. It should be explained a little clearer. I also think you should offer a shorter membership, blah blah blah. Sorry, I couldn't think of 50 words.

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    Staff

    Reviewed Jan. 24, 2013

    It's Just Lunch has done all of the hard work in finding a person that I like then setting up the date. Each date has gotten better and better and I look forward to having fun with each new person that I meet. My dating director, Debbie, has shown true concern in trying to find me an amazing guy to date. Having this service has taken the stress off in dating.

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    Staff

    Reviewed Jan. 23, 2013

    Good opportunity to meet different people and experience new restaurants. It's just fun to meet new people and go out. I've been on more dates since starting the program. Better than the bar or club scene to meet interesting people. Only downside is the travel and distance between participants.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2013

    I have been trying to write this to IJL sooner but life has me really busy. I wanted you to know that this is the second time I have joined IJL. And I was very pleased to have been able to work with Obed. He is a wonderful addition to IJL staff compared with the individual I had to work with the last time. He is personable, friendly and puts in a lot of effort and time trying to find a match that you are looking for. I am on hold right now but when I return, I am looking forward to working with him again. Thanks Obed.

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    Online & App

    Reviewed Jan. 21, 2013

    IJL introduced me to my wife in November 2007. We were married in October 2011. Our wedding website is here: **. The tab for "Our Story" describes our IJL experience. We both felt like IJL was just pairing us up with anybody else that was available in the system, but, luckily, we met.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2013

    Wow! What a great conversation I had with Sheri. She was upbeat, informative, and very friendly with a nice pleasant voice. I wish I had spoken to her a few months back to correct a few things I've done wrong. I would totally recommend speaking with her. :)

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    Customer Service

    Reviewed Jan. 21, 2013

    Patty hooked me up with a date and, so far, things have been great between me and this girl. We have been seeing each other for about three months now and it really has been a great match. We really connect on all levels and our communication is as open as can be. That's what makes it special.

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    Staff

    Reviewed Jan. 21, 2013

    I was skeptical about the service until I connected with Tia **. She intuitively understood what I wanted and needed. You can tell that Tia gets vested working with her clients and demonstrates that she wants the very best for you. I have already recommended the service to many friends and I hope they are lucky enough to work with Tia.

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    Staff

    Reviewed Jan. 21, 2013

    I had been relocated to another city due to work. I called IJL to cancel my membership because I could no longer date in Calgary. My dating director, Patty **, was sad to see me go. In fact, she went out of her way to transfer my file to my new city so that I could date there. Moving is stressful, but that help from IJL (especially Patty) made it that much easier. That's great client service! Thank you so much Patty. You're awesome!

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    Customer ServiceStaffProcess

    Reviewed Jan. 21, 2013

    Response to coaching session: The session was very helpful. It gave me some ideas about how a conversation should flow on a date. The most important information I received was that I should be a good listener and make the other person feel that their presence and contributions are important to the process. Sheri was positive and helpful in guiding me to more successful dates. Her constructive criticism was appreciated.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2013

    I work with Brenda ** out of Dallas and am part of the Elite program. Brenda is outstanding in every way. She truly works very hard to find good matches, not just 'dates'. She gives 100% and truly cares. She coaches along the way to try and help you have success. I have worked with other IJL offices and people and other companies - none of them compare to Brenda. I commute between Kansas City, MO and Dallas. I tried IJL in Kansas. They did not live up to their commitments, didn't return phone calls, even called me to say they would give me a special for $200.00 for me to try them again, that they were going to fix the KC office and really had great matches for me. They took my $200.00 and I never heard from them again - sort of like stealing.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Jan. 17, 2013

    I have been with IJL for about two years now. In these two years, I have had at least 6-8 dating directors. Out of all my dating directors, Christian is an exception! He is great at returning emails, always answers calls, is very patient at listening to and answering questions and is thoughtful in picking matches for me. Before I was placed with Christian, I was actually considering canceling IJL, because I was frustrated and disappointed in the services I had received and did not think my experience reflected the price point I was paying. (For example, dating directors before never answered their calls, seldom returned emails, and matched me with people without having read my file or got me on the phone and called me with the wrong name!)

    After my multiple frustrated phone calls to customer service, I was fortunate to be placed with Christian. He completely changed my experience and now I think my investment with IJL is worth it. IJL is not a cheap dating service. You should hire more dating directors who can uphold the standard and caliber as you have advertised. Christian is exceptional. Turn him into a coach to help other dating directors understand the vision or put him in charge of hiring dating directors. I think he can contribute a lot to your organization.

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    Reviewed Jan. 17, 2013

    Obviously, dating is difficult for me. It was great to converse with Sheri on ways to reinforce what I do right, and ways to improve on some weaknesses. It was really helpful to even identify areas of weakness in my dating skills because I don't have an outside perspective or a knowledge base of qualities that lead to success. Sheri took the time to explain the concepts in an enjoyable and engaging manner, and checked for understanding. I just recently used one of suggestions regarding eye contact and conversation skills, and patted myself on the shoulder having made an inch forward towards success. Today, I found out we are stuck in the friend zone, which gives me the opportunity to develop those other skills. I would like to thank Sheri for her time and effort, and taking a genuine interest in my situation. Thanks!

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    Customer Service

    Reviewed Jan. 16, 2013

    This company is a crock. First off, I never registered with the company. I was simply looking into a job that they had listed in my area. From there I started receiving phone calls daily from their Florida office (954 area code) and every voicemail they leave me states they want to talk to me before they go into a meeting. They purposely leave voicemails as if they're someone I know personally and never leave the company they're calling with. On several occasions, I've called back genuinely confused on how I know them. I've received several calls from Paris, Lisa and Lauren - all of which never state that they're with It's Just Lunch. All of which stated they wanted to chat with me before they go into their next meeting. So ridiculous! I've told them several times to stop contacting me, yet they still do. Obviously, they need some business because I can't get rid of them!

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    Resolved outside ConsumerAffairs
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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com