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It's Just Lunch Reviews

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Visit www.itsjustlunch.com
Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    1 featured review
    How do I know I can trust these reviews about It's Just Lunch?
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    Page 27 Reviews 3675 - 3825
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    Staff

    Reviewed Sept. 17, 2015

    Michelle is amazing to work with! I feel that she has my best interests in mind as she helps guide me through this whole new experience! Thank you Michelle!!

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    Customer Service

    Reviewed Sept. 17, 2015

    I was a little hesitant about the face-to-face interview, but it turned out to be a relaxing and informative experience. Sheri certainly made it easy!

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    Customer ServiceSales & MarketingStaffProcess

    Reviewed Sept. 16, 2015

    Everyone I have dealt with at IJL has been positive and helpful. I especially appreciate Kiki's explanations of the process. Kiki is reassuring and thoughtful responding to my questions that reflect concerns of someone new to the idea of dating at my age and aware of the pitfalls that make headlines. I would recommend IJL to someone who has decided to take a risk at a new relationship without risking any kind of a scam.

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    Staff

    Reviewed Sept. 16, 2015

    Debbie has been very helpful in this current adventure that I am on.

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    Staff

    Reviewed Sept. 15, 2015

    I have worked with three different people and complained to the company on how awful my experience had been until I met Debbie **. She is a true professional that makes me feel like a very special client. Thank you Debbie, it's a pleasure working with you!!!

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    Reviewed Sept. 14, 2015

    Kim has been great to work with and the dates have been fantastic.

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    Staff

    Reviewed Sept. 12, 2015

    My experience working with my dating director Princess at It's Just Lunch has been fantastic! The very first date Princess set up for me turned out to be a wonderful match with future dates. Princess makes me feel comfortable and secure that if I want more dates they will go off without a hitch.

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    Staff

    Reviewed Sept. 12, 2015

    Sheri's personality was great. Her smile was relaxing. I enjoyed the session.

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    Reviewed Sept. 12, 2015

    Dating has been fun... I meet men that I would not normally meet. Try it!!

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    Staff

    Reviewed Sept. 11, 2015

    I truly have enjoyed the experience working with Aleisha at It's Just Lunch. She is very professional and she has selected great dates!

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    Staff

    Reviewed Sept. 11, 2015

    Sheri was extremely personable, friendly, easy to connect with. She smiled a lot and made me feel comfortable speaking with her. She was supportive, listened well and was very encouraging.

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    Staff

    Reviewed Sept. 11, 2015

    Great experience and very professional.

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    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2015

    I appreciate the work Aleshia has done since becoming my new dating director. She is prompt in responding to my needs and carefully listens to what I am looking for in potential matches. I am looking forward to seeing what she will have in store for me based on my feedback. I appreciate Aleshia!

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    Staff

    Reviewed Sept. 9, 2015

    I have been a member for almost four years and I was promised 14 dates, still have 1 to go. I have been bounced around different dating directors and most are clueless of the location where I am and the differences between distances in my area and that the point is not just connecting people at random to meet for a drink. I must stress that my most recent dating director Kandace, however, matched me with someone really nice and she really paid attention to what would be a good match personality wise, etc. However, the logistics of his life and mine b/c of the distance would be impossible. That said, I had a nice dinner and I didn't mind meeting him.

    But most of my dates at IJL have not ended without feeling like it was a waste of time. It would behoove IJL to have dating directors in the geographic area where they are setting people up so that they can understand that commuting an hour plus to meet someone is not practical, and connect people not just by geographical borders, but within a certain radius of their zip code. For example, I live in CT, ten minutes from Westchester County and I have been matched with people on the other side of my state, closer to MA. This is a common complaint other IJL members share.

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    Staff

    Reviewed Sept. 9, 2015

    I really enjoyed my coaching session with Sheri. She made me feel comfortable and at ease. I was able to really be open and express my thoughts without reservation, which was very important to me. I look forward to our future talks. I think that she understands me well, and thus, my dating selections should be fantastic!

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    Reviewed Sept. 9, 2015

    I've had more dates from Aleisha in just a few weeks than I've had with all of the other coordinators combined over several months. Thank you for your help.

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    Customer ServiceStaff

    Reviewed Sept. 8, 2015

    I recently just got on It's Just Lunch. The rep. that got me started, my matchmaker and the rep who gave me tips all have been very nice and professional. My matchmaker always emails me back and is always very polite. Hope to find a future spouse in my near future. :)

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    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2015

    For my first date, Princess set me up with someone that is exactly what I have been early for. He seems smart, funny, charming and has a lot of the qualities I'm looking for in a mate. He lives further than I would like but she knew he was a great match and I'm glad she used her judgement to go ahead and set up the date. Thank you!

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    Staff

    Reviewed Sept. 5, 2015

    I am having a good experience so far with It's Just Lunch. I feel I am meeting quality worthwhile people which is at least part of the reason I signed up in the first place. It's very exciting being able to meet new people and have new experience. I expect even more good experiences going forward from George.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 4, 2015

    Before I signed up with IJL I have tried many other dating sites with little to no success. It was almost like having a full-time job going through all the online profiles and sending out emails. You would never know if the girl's profile was still active. When I did get a date the dates were usually horrible and a complete waste of my time. They seldom look like their profile pictures and most of time we had nothing in common. Being someone who has a very busy job and works long hours, I really didn't have time for it. I was about ready to give up on dating. I decided give IJL a try.

    After signing up I worked with Princess **. She was full of energy and help me build a profile of what type of women I was looking for. She took the time to find out my likes, dislikes, interests and what I was looking for in a match. I then work with a dating coach which gave me some good advice on how to make my dates more successful. Princess then called me with a couple of dates. Both of the dates were fun but I didn't really feel any chemistry with them. Princess would call me after every date and go over the feedback I sent her and used it to find a closer match. Anytime I had a question or issue she would call me back very promptly. She would also check in with me to let me that they were still searching for matches for me. The last two dates she made for me were great. Both girls were very nice and we had many things in common. The last date was the best. Princess found a lovely young lady for me. I felt chemistry with her right away.

    We had a lot of common interest, she very intelligent, had good morals, was able to maintain a long conversation, she was raised similar to the way I was and was beautiful. We exchange our numbers that night. The next day Princess called to check on the date and gave me a couple of tips on asking her on a second date. We went on the second date and I had absolutely great time on the date. I haven't had that much fun on date in years. We have several more dates line up. Hopefully things continue to go well. If not I know Princess will be able to find another wonderful person for me to go out on date with. I want to thank IJL and Princess for restoring my faith in the dating world and finding me this very special person.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2015

    Kim and Megan both were complete in their assessment of my needs. Both were completely hospitable and recognized my needs right away after a serious of questions throughout the interview process for a match in my dating experience. I would recommend both Kim and Megan for new and exciting roles as dating consultants and I would welcome the opportunity to work with either one of them in the near future. Domonieq also share with me as well and she too played a fantastic role in my search for love. My first date was very exciting and I look forward to finding that special lady!!!

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    Staff

    Reviewed Sept. 3, 2015

    Speaking with Sheri was fun and helpful. She helped me relax more with the idea of dating. It has been a very long time since I have been out in that arena.

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    Staff

    Reviewed Sept. 3, 2015

    My experience working with Aleisha at It's Just Lunch has been fun and I am looking forward to more great matches and meeting more interesting and fun people. My 1st date was a good match :)

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    StaffProcess

    Reviewed Sept. 3, 2015

    It's Just Lunch has been well worth my investment! I decided to give it a go once again as I had used the service in 2007. I paid for a 3-month membership. During that time I had 5 introductions. I have been impressed as the quality of the matching and the dates have been superb. I know that no one can guarantee finding a life love mate or love, but this process has been a lot of fun for me. I have met some great guys that I would not have otherwise met. I've had some very FUN dates and some of the introductions have turned into second and third dates!!!

    The matchmaker I am working with, Laila in Toronto, is excellent in listening to my feedback and providing her support and encouragement to help make my dates better. I know she has my best interest in mind and I really like the way the dates are set up for you and all you have to do is show up for an enjoyable evening. I would, and already have, recommended this service to others who are looking for quality dates to hopefully find that special person. My experience has been positive and I have since upgraded my membership!

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    Punctuality & SpeedStaff

    Reviewed Sept. 2, 2015

    Face to Face Dating season - I had a great time with Sheri, she seemed like a long lost friend. The session went quickly and efficiently. I can see why she has been doing it for so long.

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    Staff

    Reviewed Sept. 1, 2015

    Not having dated since 1977, Sheri made me comfortable on the topic. She offered a nice balance of listening, commenting, and suggesting. Very supportive and encouraging all the way around - I needed that! Appreciated the follow-on docs.

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    Staff

    Reviewed Aug. 31, 2015

    I enjoyed talking with Sheri and getting good advice from her.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2015

    My call with Sheri was very enjoyable. First of all, she helped me figure out how to make FaceTime work! That was a big help in itself. She was cheerful and smiling throughout the entire interview, which I appreciated. She put me at ease. She asked relevant questions and corrected misunderstandings in my profile. If my dates from It's Just Lunch are as cheerful and personable as Sheri, then I will consider it a success.

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    Punctuality & SpeedStaff

    Reviewed Aug. 28, 2015

    I have been pleased with the friendly and professional service provided to me with all contact from IJL staff. They are respectful of my time, accommodating of my schedule and always helpful with advice. I would be glad to encourage other professionals to consider this service as they seek to meet new friends and a partner.

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    Staff

    Reviewed Aug. 28, 2015

    The interview was very friendly.

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    Staff

    Reviewed Aug. 28, 2015

    While there was some confusion at the start when I began working with Kim my confidence was restored! I truly feel that she has had my best interest in mind as she chooses matches for me. She continues to work very hard to satisfy me. My last match was just as she said it would be... Amazing! I would recommend IJL.

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    Staff

    Reviewed Aug. 27, 2015

    IJL provides a great, personalized and discreet way to meet new people. It was fun working with Aleisha and Megan and I look forward to meeting new people and experiencing new dates through this service.

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    Staff

    Reviewed Aug. 26, 2015

    I have been with It's Just Lunch since January 2015. The date coordinators in Toronto are professional and caring. I have been on some exceptional dates with a host of lovely talented women of substance that golf, ski, dive and much more. I would never have had the opportunity to meet these women in my day to day life. If you're a guy sincerely looking for a realistic lasting relationship this service is for you. As the saying goes you get what you pay for and in the case of IJL you get even more! Highly recommended.

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    Reviewed Aug. 26, 2015

    I had the pleasure of speaking with Sheri on the topic of dating etiquette. I found our talk to be helpful and insightful. Her advice and suggestions will be utilized on any and all dates. Looking forward to having further discussions with Sheri as I move ahead with my dating endeavors!

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    Staff

    Reviewed Aug. 26, 2015

    Sheri was positive and upbeat. She gave great advice!

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    Reviewed Aug. 24, 2015

    We seem to have a lot in common and are meeting again.

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    Staff

    Reviewed Aug. 21, 2015

    Sheri was very positive and encouraging. Even though a lot of what was discussed was known, it was great to discuss dating etiquette with a professional. I really appreciated her comprehensive answers as well as her asking me what my questions were. This was a great part of my membership!

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    Staff

    Reviewed Aug. 21, 2015

    I've been working with Megan and Aleisha at IJL. They are attentive in helping me meet fantastic people. Thanks to them!

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    Staff

    Reviewed Aug. 21, 2015

    Just had my coaching session with Sheri. She had some great tips and words of encouragement. Happy to have her on my side!!

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    Customer ServiceStaff

    Reviewed Aug. 21, 2015

    I had a lovely conversation with Sheri today. We went over my first date and she gave me some really wonderful tips to help me with my next. I really appreciate her insight. She knows what she is doing!!

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    CoverageStaff

    Reviewed Aug. 21, 2015

    Sheri is very warm and friendly, reviewed all of the points we needed to cover, and even gave me tips on how to handle some of the awkward situations that can happen on a date. I feel like I'm well prepared! So far, so good. :)

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    CoverageStaff

    Reviewed Aug. 21, 2015

    I thought my dating instructor was knowledgeable and provided me with much insight. I just wish our session was longer. I don't think 45 minutes is enough time to cover enough material. I think it's a great idea that everyone receives coaching every now and then.

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    Staff

    Reviewed Aug. 21, 2015

    Really enjoyed speaking to Sheri. Similar to discussing w/ a friend. She has wonderful conversational skills. Soliciting information and sharing information in a relaxed, "we're just talking over coffee" manner.

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    Staff

    Reviewed Aug. 20, 2015

    Just started IJL. Kimberly and Megan have been great. First date was a spot on match. Looking forward to the next.

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    Staff

    Reviewed Aug. 20, 2015

    Sheri was great to work with and it is very evident that her primary focus is that I will be successful re-entering the world of dating. She asked great questions and was a pleasure to work with...along with the rest of the staff at IJL. I look forward to successful dating with Sheri's input. Thank you!

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    Staff

    Reviewed Aug. 20, 2015

    Sheri was very easy to relate to. She was positive, engaging, and had my best interests at heart. She is an asset to your company, and makes people feel comfortable.

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    Staff

    Reviewed Aug. 20, 2015

    I really enjoyed my coaching session with Sheri! She was a great listener, had great advice and was very encouraging. I am looking forward to going out with someone that IJL has in store for me!

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    Staff

    Reviewed Aug. 20, 2015

    I have been working with Aliesha and Megan, they have been very helpful with getting going with IJL. I had a very good first date and looking forward to more and see where they go. Thanks for your help Aliesha and Megan!

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    Reviewed Aug. 19, 2015

    Debbie is a pleasure to work with!

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    Staff

    Reviewed Aug. 19, 2015

    I have had many conversations and connections via e-mail with Debbie. She is always positive, upbeat and very attentive to my requests. It has and continues to be a wonderful experience working with her!

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    Staff

    Reviewed Aug. 19, 2015

    It's Just Lunch is a safe and yet exciting way to meet dates that you know have been specifically picked just for YOU!!!! They make sure that they really know you and things about you to be able to find dates that you would enjoy! Many people are working to help you find a great date!

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    Staff

    Reviewed Aug. 19, 2015

    Don't trust these people. They are partnered with eLove. Look at the complaints on eLove.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2015

    Sheri was personable and easy to speak with. She gave some very nice recommendations that make sense and I believe will be helpful. She sent me information as she said she would, and I appreciated that as well as the fact that she called me on time. I highly recommend that IJL use this virtual coaching rather than the in-person coaching where the person cancels and then does not show up for the meeting! Sheri was just the opposite and gives me confidence that IJL cares about my experience. I highly recommend Sheri.

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    Staff

    Reviewed Aug. 19, 2015

    My experience working with Aleisha has been great! She is very kind and always takes time to listen to me whenever I have questions or concerns. I am excited to meet the first match she has paired me with! Looking forward to my first date. Thank you!!

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    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2015

    I was pleased with my contact person, Obed. He was professional and courteous. I was disappointed in two of my dates because they did not meet my expectations at all. Only one has turned out to be what I would have expected. I also was disappointed with the amount of time it took for new matches to be found for me.

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    Staff

    Reviewed Aug. 17, 2015

    Sheri was upbeat and awesome! She listened and answered all of my questions. I feel she really understands what I am looking for!

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    Punctuality & SpeedStaff

    Reviewed Aug. 17, 2015

    This has been a positive experience: my questions were quickly answered, any problems were addressed, then handled. Lastly, my match was very close to my desired date, so I am "a happy camper." I appreciate the opportunity to compliment good work!

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    Staff

    Reviewed Aug. 17, 2015

    Sheri was open, keen, professional and a great help. She was a good listener and fine advisor and extremely positive.

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    Punctuality & SpeedStaff

    Reviewed Aug. 17, 2015

    I was nervous, but I went on a lunch date that went very well. We were well matched and had a great time. Kim and Megan had a good handle on who I was and picked someone for me who shared a lot of common interests. Good job!

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    Staff

    Reviewed Aug. 16, 2015

    Sheri provided helpful advice for a first date. She also asked if I had any questions giving me the opportunity to address those. Again, helpful advice and discussion. I hope there is coaching in some form throughout the membership time. Thanks!

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    Customer ServiceStaff

    Reviewed Aug. 15, 2015

    I paid twenty-eight hundred dollars for this service back in March. I went on my first date this week in August. The date was with a man who was "not a member of IJL" and was "recruited" by them. This was revealed to me AFTER I complained about the quality of the date. The man was obviously not there to meet a potential match. He was there to fulfill an obligation (paid possibly?). The complaints I have about this organization are so numerous I can't list them all here. If you're considering this service, just don't. I can't believe they haven't been shut down. This is overt fraud. I've saved all email and voice messages from their employees which are examples of this company's unscrupulous and exploitative conduct.

    Updated on 02/03/2016: 6 months ago I wrote a review here of my very unsatisfactory experience with IJL. There has been no resolution to-date. DO NOT be talked into buying a membership with this service. You will regret it and there is no recourse that I've found for your financial loss. (I haven't given up though). I was a sucker and fell for their spiel. If you're researching this company before you sign up, you are smarter than I was at the time.

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    Reviewed Aug. 15, 2015

    I had a satisfactory experience with IJL. After going through several options with Vanessa, she really delivered. I don't what the future holds for my newly found friend, but I am hopeful. Thanks!

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    Customer ServiceStaff

    Reviewed Aug. 14, 2015

    I enjoyed my call with Sheri. She was very friendly and gave great advice. She gave me time for specific questions that I had, and gave great feedback. She provided great tips and even emailed additional tips that I could look over.

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    Staff

    Reviewed Aug. 14, 2015

    I'm still new to It's Just Lunch but so far my experience working with my dating team Kim and Megan and Sheri has been really great. I feel confident that they have my best interest at heart and I'm looking forward to my future with them as my supportive and intelligent wing-ladies. They made me feel comfortable and secure that the dates will go off without a hitch and that my future matches will be even better!

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    Reviewed Aug. 14, 2015

    I just thought it was important to pass this on to my coaching team and their management team. These two are terrific to work with. Thank you Kiki and Bianka!

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    Contract & TermsSales & MarketingStaff

    Reviewed Aug. 14, 2015

    I inquired about this service in the beginning of June. Spoke to a sales rep who explained all the wonderful services provided for a fee of $850.00. I was told that there would be coaches and matches based on interviews. I asked what happens if I don't like the first date and was told we pick two matches to try. The same was told to my mom who also called to verify for me. I met with a counselor for twenty minutes after paying in June 24th.

    I kept calling to ask when the referral started and was told no match was found yet. First date was this past Sunday, August 9th. The date was an hour and he said he was in a hurry because he was traveling. When I tried to reach the counselor on Monday, could not get through. Spoke to someone today, August 13th and was told that I got one date, my time expired, and my membership is over. For $**, I got twenty minutes of interview and an hour date which seemed planned and rushed. I am contacting an attorney and I want my money back but I also want others to realize that this service is a fraud. The contract states that if you do not receive two contacts in two consecutive months, your money can be returned. I want my money back and would like you to please look into the fraudulent advertising.

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    Staff

    Reviewed Aug. 11, 2015

    Working with Aleisha is really working very well! She listens to what I ask and answers with well thought out decisions and comments! I really think she understands me and what I'm looking for so I think she will help me find my number one partner! Thanks Aleisha ** - you are wonderful!!

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    CoverageStaffProcess

    Reviewed Aug. 11, 2015

    Sheri was very helpful in the interview and made me feel very comfortable and optimistic about the process. She covered all the bases in so far as all the requirements for what was needed for a date, and included some helpful tips and suggestions for the dates themselves.

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    Customer ServiceStaff

    Reviewed Aug. 11, 2015

    My session with Sheri was fantastic. It felt like a conversation with a friend rather than a coaching session. Although I am very social, I was able to learn about some of the nuances to communicating on date. She takes the time to understand your specific circumstances and adapts her coaching to your personality and needs.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2015

    Aleisha did a great job. It took a little time to find the right person to present to me. When she really went into detail, she put someone in front in me that fit. My first date with my new friend was a dinner date for 3 hours. And the conversation flowed and continues. I thank all for the diligent efforts. This may be a very happy ending.

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    Punctuality & SpeedStaff

    Reviewed Aug. 10, 2015

    I signed up with IJL in April and have been scheduled for 2 dates thus far. While neither has seemed to work out for varied reasons, I was pleased with the arrangements that were made by Vanessa ** and her assistants. The locations were within an acceptable distance, the restaurants were very nice (one was a local favorite of mine), the gentlemen were on time and each date lasted at least an hour. I strongly believe that the age and location is critical in what type of people you meet for a date; whether you are male or female. With this in mind, I feel the team is making every attempt at arranging as many appropriate dates as possible.

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    Staff

    Reviewed Aug. 9, 2015

    Sheri ** was very helpful during my one-on-one dating coaching and face-to-face interview session. I enjoyed talking with her and loved her insight to dating.

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    StaffProcess

    Reviewed Aug. 8, 2015

    Michelle has done a great job in introducing me to two incredible dates...Even though early on in the process I'm impressed with the level of detail, and follow-up that IJL staff offers. Looking forward to meeting my next date!

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    Reviewed Aug. 8, 2015

    These two ladies have been wonderful in providing interesting and great dates. I can highly recommend It's Just Lunch for a great dating experience.

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    Reviewed Aug. 7, 2015

    I really enjoyed my session with Sheri and found her tips positive and useful.

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    Staff

    Reviewed Aug. 7, 2015

    My experience working with my dating consultant Kim at It's Just Lunch has been amazing. I am looking forward to more great matches and meeting more interesting and fun people. Kim made me feel comfortable and secure that the dates will go off without a hitch and that my future matches will be even better.

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    Staff

    Reviewed Aug. 7, 2015

    Sheri was a pleasure and I found her suggestions very helpful.

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    Staff

    Reviewed Aug. 7, 2015

    I got a lot out of my coaching session with Sheri, and it was a lot of fun. She made me feel very comfortable, asked great questions and provided useful guidance - for example, how to handle the end of a date, including how to let someone down gently. Good advice also on what to wear, how to present myself; and we had some great laughs! Very positive experience.

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    Customer ServiceStaff

    Reviewed Aug. 7, 2015

    Sheri was friendly and incredibly helpful. We chatted for about 1/2 hour and she packed that time with advice and useful tips about dressing, dating, conversation, body language and more.

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    Customer ServiceStaffProcess

    Reviewed Aug. 6, 2015

    I have enjoyed my experience with IJL and working closely with Princess and the staff. They are professional and friendly in determining a good match. They put extraordinary skills and efforts into the matching process. My first date was so much fun and the best blind date I've been on, which far exceeded my expectations. The conversation developed quite naturally and our personalities and traits seemed to resemble each other, along with most of our likes and interests. We exchanged numbers at the end of the date, and both expressed we had a good time. I also like how IJL takes the time to prepare you for your dates and are available to answer questions. Thank you.

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    Staff

    Reviewed Aug. 5, 2015

    Both Ki Ki & Bianca are so professional & kind. I do believe that having a female dating coordinator will work in my best interest. The women understand more what I'm trying to convey about personality type, which for me... gotta have a fun, young at heart male friend/companion! And for me he has to have top-notch hygiene, take care of himself & be kissable eventually :) I feel that Ki Ki "gets this." AND she sent my date & me to an awesome place. It's been and will remain my favorite spot for dates. I feel NOW that I will be meeting that someone whom I totally "click" with.

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    Staff

    Reviewed Aug. 5, 2015

    Sheri was a delight to speak with. She was friendly, outgoing and very knowledgeable. I felt very comfortable speaking with her and her advice was very helpful. I would definitely recommend her to anyone seeking dating advice. It's like speaking with your best friend.

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    Staff

    Reviewed Aug. 4, 2015

    Aleisha ** has been the 5th or 6th person I have worked with and my experience working with Aleisha at It's Just Lunch has been great and I am looking forward to more great matches and meeting more interesting and fun people. Aleisha listens to my concerns and I feel that she wants me to enjoy my match and I think she did a very good job on my last match. I just hope that she remains my representative. Considering the number I've worked with in the past Aleisha is the best. Thanks Aleisha!!

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    CoverageStaff

    Reviewed Aug. 4, 2015

    On Tue, 4 Aug 2015 for 32 minutes, I had my first dating coaching session with Sheri. I can tell you with confidence that it was very informative and she was simply great! She was well aware of who I was which clearly showed that she is well prepared for her client. Her recommendations regarding various my questions were logical and well suited for my situation. Throughout the session, she displayed her active listening skills and showed willingness to go to an extra miles if the situation dictates. She kindly reminds me of her contact information for a follow up questions that could not be covered due to the time constraint. I highly recommend a dating coaching session with her to anyone who wants to gain in depth knowledge about dating. Thank you for being so awesome Sheri!!

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    Customer ServiceStaff

    Reviewed Aug. 4, 2015

    Debbie, my Dating Director, is awesome! We have had a few telephone conversations which I think helps the process as we get to know each other a little better than via e-mails. I'm hopeful that she will find me "the right guy", at which point I will move my rating to 5 stars!

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    Reviewed Aug. 3, 2015

    Sheri did a nice job explaining next steps and providing guidance for first dates. Thanks.

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    Reviewed Aug. 3, 2015

    Sheri provided some positive and useful tips for the first date.

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 1, 2015

    IJL is supposed to be a personalized dating service designed for professional single people. What they do is target people who can AFFORD their service, take your money, hold it hostage, and then NOT provide the services promised. The foundation of such a company is "communication" yet they fail time and time and time again to communicate. Their sales people LIE to reel you in, and once they have your money (all upfront) you never hear from that person again.

    Their dating coordinators can't seem to figure out which way is up. They promise a "minimum of 4 dates" in 6 months but they can't even do that. After 4 months with nothing happening, I was given a second "dating coordinator." This one sent me on TWO dates. With the first, they changed locations but didn't communicate that with my date. Thus sending me to a restaurant in Pembroke Pines while my date was on Las Olas. That was a bust. This week was local, but my date called the office to cancel (there was a death in his family) but they failed to call ME, thus leaving me to sit alone in a restaurant wondering what happened. I spent $** so that, for the first time in my life, I was stood up.

    I've asked for a refund, several times, and my request was denied. They told me they will "do better." They had the audacity to suggest that while they have made mistakes, "at least we don't keep making the SAME mistake." Really? So I'm a guinea pig for them to figure out how to get this right. They are not reimbursing me or compensating me for MY time or MY expenses for these dates that don't happen. This is a scam. IJL... It's Just Laughable, It's Just Lazy, It's Just Lacking... I've had upset and frustration and lies and promises... what I have NOT had is a date OR lunch.

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    Customer ServiceStaffProcess

    Reviewed July 31, 2015

    Sheri was very professional, but still sweet and gentle. She put me at ease with the process. My FaceTime settings were turned off on my phone, so Sheri had to call me first before we could do the interview. She went the extra mile to make sure we got the interview done.

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    StaffProcess

    Reviewed July 31, 2015

    I had my initial session with Sheri by Facetime yesterday. She was very upbeat and positive and made me feel welcome to the program. I look forward to actually having some substantive date comments to review with her.

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    Punctuality & SpeedStaff

    Reviewed July 31, 2015

    Spherical led this morning on time and very professional and cheerful. She asked great questions and took a picture and checked my license. Sheri was also helpful about dating and first dates.

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    Staff

    Reviewed July 29, 2015

    I really enjoyed how comfortable I felt to share with the coach how I felt or what I was concerned about in the world of dating. She answered some critical question I had prior to the actual.

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    Staff

    Reviewed July 29, 2015

    I found Sheri to be very excited, and full of energy, in order to help me move on in my dating with IJL. I could tell she very much enjoys her work. It's so refreshing to hear someone who loves, not only her profession, but people in general. God bless, in Christ.

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    Reviewed July 29, 2015

    I enjoyed the interview. The only thing was the server kept going down while we were having our discussion. I feel confident that IJL will find appropriate matches. The criticisms were helpful and I am looking forward to my first lunch date.

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    Staff

    Reviewed July 28, 2015

    Sheri so nice and pleasant to talk with. Had some great coaching tips on dating and what to speak about on a first date.

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    StaffProcess

    Reviewed July 27, 2015

    Everyone at IJL is friendly and eager to help with the process.

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    Customer ServiceStaff

    Reviewed July 27, 2015

    Sheri was very lovely to talk to. She offered up some good advice and was able to answer all of my questions. If I am ever in doubt with how to handle a situation I would feel very comfortable going to Sheri for some insight.

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    Customer ServiceStaffProcess

    Reviewed July 27, 2015

    I have to admit that I haven't had the most positive experiences with IJL in the past and I had almost lost my faith in the process until Aleisha was assigned as my Dating Director. She promptly responded to an email that I sent to my previous IJL contact in July. Aleisha introduced herself and she has been proactive, engaging and incredibly supportive since our first communication. She took the time to get to know more about me and has been working to arrange lunch dates with gentleman that she feels as if would be a good match.

    She has provided me with more information about the gentleman in my area than any other director has in the past. I trust her and feel as if she is taking her time to find someone that I share common interests with. I appreciate her thoughtfulness and am sincerely enjoying working with her! I am excited about future matches and feel very comfortable with her selections. She cares and that personal touch is greatly appreciated!

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    Contract & TermsStaff

    Reviewed July 26, 2015

    The kindly "matchmaker" had a sudden change and had me sign for cc payment, promising that the contract would be corrected and sent right away. (It was apparent that the saleswoman ran my zip code and I am paying much more than others because the average wealth is high in my community.) The contract was not at all in line with what I was promised. Was told I could refuse many profiles... ended up only 4 refusals EVEN IF the person does not even fit the description of what I was looking for!

    Do you know who chooses your date? Not the kindly sounding salesperson, but, an arrogant and disrespectful young man in Florida who I never spoke with. He sent me a profile of a man and it appeared to me as the guy was used over and over and even paid by IJL. I am suing IJL and would like to hear from anyone with a similar experience. I may not get all of my money back, but I think that sleazy people who take advantage of people in vulnerable situations should be punished.

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    Staff

    Reviewed July 26, 2015

    Sheri made me feel very much at ease. A little about doing this but no am really looking forward to this and seeing it as a positive thing.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed July 25, 2015

    I called to find out pricing on It's Just Lunch and more. I got a lengthy sales pitch instead with the price thrown in at the end while asking for my cc. I bought into the process despite the obnoxious high pressure sales and gave my cc knowing there was a pending contract I had to sign with it. When reading the contract it did not at all align with what the sales rep had said. She continued to insist you would receive unlimited matches until you agreed on one you wanted to date. The contract limited matches to 8. I told the sales rep I would not sign. She continued to insist I was reading it wrong (it was stated very explicitly; not possible to misinterpret). She then insisted it's a non-issue because "they're so good at this." I said I again I would not sign (8 matches seems awfully light when you're talking about a price tag of $**!!).

    Despite this they continued to send me down the path and ran my cc anyway. After repeating 5 times now to staff via email and phone that I was not going to continue they have not removed the charge from my card 2.5 weeks later! This is after I was told I would be put through the "cancellation process". When I contacted them a week after I was told this and they still had not refunded my money. I was told "you were put through the cancellation process." Today I contacted them again (2.5 weeks later with the charge still on my card) and received an out of office. I then tried a customer service number only to get a voice mail. All follow up calls when I dug into more information got sketchier and sketchier. They have horrible customer service, policies and sales. A complete mismatch for their supposed clientele which is supposed to be an educated, affluent group. Stay far away. Complete headache.

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    Staff

    Reviewed July 25, 2015

    My experience was excellent. Sheri was a good listener and gave suggestions/answers to my questions that I thought were very good and made perfect sense. It would be nice to have another time or two after the dates to ask new questions.

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    Staff

    Reviewed July 25, 2015

    Aleisha ** -Dating Director- has been very friendly, responsive and helpful. She is an excellent dating director.

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    Staff

    Reviewed July 25, 2015

    I did FaceTime while on the road. (Someone else was driving.) Was a great way to go. It saved me 4.5 hours driving to the original meeting location. The lady I did it with was very friendly. I was worried it might be awkward talking to a stranger but she made me feel very comfortable. Definitely the way to go especially with my busy work schedule. Thanks for making it so easy!

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    Reviewed July 24, 2015

    I got great feedback on my dates. I was especially appreciative of some dating tips that were personalized to the feedback my dates had given. I plan to change my interactions and look forward to having fun on my next date.

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    Staff

    Reviewed July 24, 2015

    I really enjoyed my session with my dating coach Sheri. A professional with refreshing insights on dating. Sheri was kind and positive with an energetic personality exhibiting the same qualities of each person I have come in contact at "IJL".

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 24, 2015

    Since I started working with Aleisha she set me up on a date that was a great match. It was such a fun evening. I'm confident Aleisha will find me another great match for my next date. She really listens to what I'm looking for and does not waste me time.

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    Reviewed July 24, 2015

    Sheri was great. Extremely easy to speak with and very engaging as well as fun. Thanks!

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    Reviewed July 24, 2015

    Had a couple of dates. So far nothing has developed. So overall satisfied but reserving judgment.

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    Staff

    Reviewed July 23, 2015

    I very much enjoyed my coaching session with Sheri. She was very helpful with some useful hints about how to handle some tricky situations. I was much more at ease about my upcoming date after I spoke with her. Thanks for the support.

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    Staff

    Reviewed July 23, 2015

    I was pleased to meet with my coordinator Kate. She was professional but nervous. I think she was more nervous than I was. I am looking forward to my first date. I hope this experience will be fun while looking for a satisfying relationship. I am ready for happiness!

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    Customer ServiceStaff

    Reviewed July 23, 2015

    Sheri was easy to talk to and her dating tips were very helpful. I would not hesitate to call her again for additional mentoring.

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    Customer ServiceContract & TermsStaff

    Reviewed July 23, 2015

    I’m writing a Complaint in regards to my recent experience with a dating company name IT’S JUST LUNCH. I sign up hoping to get myself out and start dating. They speak with me in regards to my types of female that I’m attractive too. I even email them pictures on what I like to see. I even ask them if I’m asking too much. Would it be hard for them to deliver what I’m looking for? I was told "No problem". My sales rep name is Amy **. I got a dating director which is my match maker and I ask him the same questions did I ask too much it’s possible and I was told “Yes, no problem. We can find the type of women that you are attractive too.” My dating director name is George **.

    Waited more than a month and even had a dating coach called me and has a 15 minutes meeting with her and her name is Kate **. She says after 4th date, I will have a face to face interview with a dating coach. Then after 2 month went by, I was only present with only one match and that was it, and she was not even close to the type of women that I’m attractive too. I’m like ok 2 months already, I want to get out and have some fun, so I agree to go onto a date with this match George he found me. Her name is Christina.

    Set up a reservations and at their partner restaurant. A dating coordinator even confirm that with me. I arrive and meet up with Christina found out that the reservation was not made, so Christina made it for us. I found out that Christina never seen my profile. Therefore, she never seen what I looked like, so I was completely not her type at all. She didn’t enjoy herself even when I was trying to make it enjoyable. I also found out that she was not a member of IT’S JUST LUNCH. Christina was contacted about a week ago and provided with very little information on who she is seeing, and what is going on.

    It was a bad date. But it’s ok, mistake happens, so I contacted my dating director and ask him to find me another date. I just want to move on to my second date. George tells me how I need to do this another meeting, a face to face interview and "because we don’t have anyone over in Phoenix because the person that works out of Phoenix quit, so I need you to sign a waiver on meeting over skype or facetime." They are not able to provide me with real person face to face interview. If I wanted a real person face to face it will take weeks. I told George that does not happen until the 4th date, but I really would like to move onto my second date. He says “no unless you do this meeting that I’m telling you about I will not find you another date” and denies me on the services that I paid for. Was told that the face to face meeting that I was telling about after the 4th date are different meetings.

    George tells me how is in my contract that I need to do this meeting or else he is not going to do anything for me. I looked at the contract and there are total of 2 meetings that I’m require to do and the meeting George is referring to don’t even have a set date on them. It was never presented to me or talked about, so if there are 2 meetings on the contract then why I’m getting 3 meetings with them?

    I wanted to reach out to management and my sales person, but they all ignore my calls. I was told to call customer services if I want to speak with management to work things out, but I call customer services and they told me that management will get back with me within 24 to 48 hours. After 24 hours, I call back and they denies me from talking to management. They told me that in order for me to speak with management, I have to go through George, which is the guy that denies me on services that I had already paid for.

    This company gives me the run around not able to meetup expectation, not able to be realistic with their customer, purposely ignore their customer concern/request. I personally feel that I’m had been threaten by them. If you don’t do what we tell you to do, then is tough we got your money already. I really hope someone reach out to them and let them know what they are doing to their customer is not right. They need to either take ownership on what is going on and make it right for me or if they denies me services that I paid for, then refund me the money because I’m not going to pay for something that I’m not receiving.

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    Reviewed July 22, 2015

    It was a good session. Thanks! :-)

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    Staff

    Reviewed July 22, 2015

    Sheri was very friendly and helpful with her dating tips. I think everyone dating should experience what I did regarding my interview with Sheri.

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    Staff

    Reviewed July 22, 2015

    The coaching session was helpful and gave me some useful advice.

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    Staff

    Reviewed July 21, 2015

    Working with Sheri was a great experience. She offered me great advice and answered all of my questions. From the start she was sincere and super-sweet. I left our session feeling really good and happy I had someone like her working with me.

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    John increased rating by 4 stars.
    After a positive interaction with It's Just Lunch, John increased their star rating on July 22, 2015.

    Updated review: July 22, 2015

    Although there was some confusion initially about how the process works, the staff were very responsive and quickly worked to help me understand how we would be working together in the steps to come. At this point I am very optimistic about how my experience with It's a just Lunch will turn out.

    Original Review: July 21, 2015

    I had my first date with It's Just Lunch. It was a disaster. Either they did not listen at all to what I described as someone I would be interested in, or they just don't have anyone who remotely matches what I explained that I am looking for. Either way I am thinking I made a very bad financial decision in paying them so much money for this kind of service.

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    Reviewed July 19, 2015

    Kay and Megan worked with me even thru a relocation to a different state. After just a few dates, they understood my expectations and finally I had a wonderful date with an amazing man. I think we both are a great match and we might have found what we both were looking for. IJL it's a save and well thought matching service. Thank you Kay and Megan.

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    Customer Service

    Reviewed July 18, 2015

    I appreciated the conversation with Sheri. She asked several questions about my dating experience - what to wear depending on the occasion, what to discuss or not to discuss during a first date and just have fun. Some of the tips and guidance are common sense to me, however I did find other tips to be informative.

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    Customer ServiceSales & MarketingStaff

    Reviewed July 18, 2015

    It's Just Lunch reels you in with promises of personalized matchmaking given by women with excellent sales skills. Your hopes are high as you hand over two grand. Then the first dating coordinator contacts you, and you feel so incredibly disappointed -- he's kind of like a distracted and gruff telemarketer. Then the next guy gets a hold of you, and he's kind of like a bill collector, shouting and pouting. Then the final guy has his phone call with you, he's like the old boyfriend that blames everything on you and calls you rude and disrespectful. Never mind that you are the one out $2,000 and expect pretty good service for $500 a date. I get better service from the guy who pumps my gas. This business is a bait and switch, a scam, a ripoff and there is a class action suit against them. I think there should be criminal charges brought against them.

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    Customer ServiceStaff

    Reviewed July 18, 2015

    I appreciated my interview with Sheri on many levels. First she kept to the promised 20 min length of phone call. Secondly, she asked pertinent questions as to what worked and not worked in the past. She took great care when asking sensitive questions which required me to reflect my flaws and vulnerabilities. The reflection made me more aware of what I needed to polish up on and what I definitely was and was not wanting in my next relationship. Sheri, thank you for your phone call, we shared some good laughs and I definitely prospered from your suggestions. Look forward to keeping in contact with you.

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    Staff

    Reviewed July 17, 2015

    The session with Sherri was very helpful. In preparation for this dating experience her advise was just what was needed. Sherri answered my questions I had and added good insight to different scenarios. Thanks Sherri!

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    Staff

    Reviewed July 17, 2015

    My experience working with my dating team Vanessa and Kiki at It's Just Lunch has been fun and I am looking forward to more great matches and meeting more interesting and fun people. They make me feel comfortable and secure that the dates will go off without a hitch and that my future matches will be even better.

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    Punctuality & SpeedStaff

    Reviewed July 17, 2015

    I thoroughly enjoyed speaking with Sheri - She knows her stuff and doesn't waste any of your precious time! She's candid and gets right to the point. I highly recommend speaking with her for some great pointers!

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    Customer ServiceStaff

    Reviewed July 17, 2015

    I recently had the opportunity to work with Aleisha on a date which occurred on 07/16/2015. She set me up with a great guy and I had a really enjoyable evening with him. It's been a long time since I've had the chance to meet someone who I felt a good connection with. I am truly grateful to Aleisha for providing me this opportunity. She called me after receiving my follow-up email to the date and we had a wonderful conversation about my evening. Aleisha, you are GREAT, and keep doing what you're doing because it works!

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    Customer ServiceProcess

    Reviewed July 17, 2015

    My Skype session was a very pleasant experience. The discussion was mostly about any preferences and "deal breakers" I have regarding dating, which is an important topic. My IJL coach listened to what I had to say and made sure it was accurate in my online file. At this point in the process, I am happy with IJL's customer service and look forward to the next step.

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    Price

    Reviewed July 17, 2015

    It's Just Lunch is OUT TO LUNCH!! They are LIARS and make horrible matches. Their gimmick is to keep you in a cycle of losers so that they can claim matches. Trust me, it is not worth the money!!

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    Customer ServiceStaff

    Reviewed July 16, 2015

    Even as my overall experience with IJL has not been the best, Aleisha ** did match me up with a great one on my last date. Also, all communication with Aleisha ** has been great, she is nice and personable. She did good.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 16, 2015

    Sheri was so kind and helpful. We discussed appropriate attire and being punctual for the date. I appreciated her advice on either accepting or declining a second date by being truthful in a thoughtful manner. Reminders that eye contact and engaging conversation brings out the best in both people. I look forward to this adventure.

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    Staff

    Reviewed July 16, 2015

    As a man I don't ever want to be considered a predator when trying to meet women. And with IJL, who actively introduces me to genuine partner options with similar interests and goals, I am spared the pressure of searching. My Dating Director Debbie seems sincerely invested in not only finding me great matches but in me as a person. I would highly recommend IJL and Debbie to anyone looking to meet great people without the hassle that we sadly tolerated when flying solo meant doing it without a Dating Director. Lol.

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    Staff

    Reviewed July 16, 2015

    My experience so far with Aleisha have been good. She matched me with very wonderful woman who I know I will be keeping in touch with for a long time. Thanks Aleisha!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 15, 2015

    I received the phone call on time and she was very nice. At all times she asked very good questions and even helped to organize my thoughts. I was able to ask questions and she asked me if I had any more questions. All in all, I am looking forward to the rest of this adventure. Thanks Sheri.

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    Customer ServiceStaff

    Reviewed July 15, 2015

    I had a very pleasant and relaxed conversation with Sheri via Skype to get verified and the match process started. She did a great job in providing information and getting what she needed from me to verify my identity etc.

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    Sales & MarketingStaff

    Reviewed July 14, 2015

    My experience thus far with IJL has been everything and more than advertised. Although I've only had one dinner meeting to date... The personality mixture was a perfect match and I'm looking forward to my next meeting. Thank you Debbie for your hard work and commitment in matching me with the right Lady.

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    Customer ServiceStaff

    Reviewed July 14, 2015

    Debbie has been a pleasure to work with. She is very helpful and will answer your questions. Thanks.

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    Customer ServiceStaff

    Reviewed July 13, 2015

    Debbie has been a great person to work with. She listened to me and followed up appropriately and is always available when I had questions. She is clearly passionate in what she does and is a great go to person and her follow up is great. I would highly recommend her to others. Please call me at ** with any questions. Thanks.

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    Staff

    Reviewed July 11, 2015

    I enjoyed talking with Shari. She was very helpful and had lots of good comments about dating.

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    Customer ServiceStaffProcess

    Reviewed July 11, 2015

    Very professional and friendly process! Impressed by how is our communications were and made me feel positive about this new venture I have embarked on. Very complimentary to my personal feelings and desires. All around well done! Highly recommend IJL.

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    Reviewed July 10, 2015

    Kim listens to my opinions about each date and works to make the next one better.

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    Staff

    Reviewed July 10, 2015

    Sheri was very helpful and had a great energy. She was naturally tactful in her delivery of questions and advice. I am looking forward to working with her in the future.

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    Staff

    Reviewed July 10, 2015

    I want to thank George ** for acting as a great "coach" (I am not certain as to which title to use...) during my dating process via IJL. He set up some very good dates, one of which lead to me meeting my wife. Thanks, George.

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    Staff

    Reviewed July 10, 2015

    Sheri is an amazing person and such a sweetheart. She answered every question I had without a pause, we laughed, and she made me feel a lot better about trying this way of meeting people. I look forward to her advice in a bit. =)

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    Customer ServiceStaff

    Reviewed July 9, 2015

    I enjoyed speaking with Sheri. She was resourceful and help me answer all questions I had. It was very useful!

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    Staff

    Reviewed July 8, 2015

    Sheri was awesome. Very positive and helpful. Enough said.

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    Customer ServiceStaff

    Reviewed July 8, 2015

    I had a very nice phone conversation with Sheri and she provided me with some very useful dating tips. I really like her suggestion to incorporate humor on a date to help avoid uncomfortable subjects, conversations, etc.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed July 8, 2015

    I joined It's Just Lunch in February of 2014. I was contacted by someone in California who sold me on the concept and I paid a lot of money for the contract. However, I was not satisfied with their services at all. The person that was assigned to me was rude, very defensive and set me up more than one time with gentlemen who didn't even fit my profile requirements. When I asked, I noticed that there must be a bigger pool of men vs. women as men would get set up far more times than I did. I was lucky to receive any word from them once every two months.

    I truly believe that this woman was stretching the time out so that my contract would expire and she wouldn't have to deal with me. There is no one who you can contact to voice your concerns. At the end of my contract I was able to find a customer service rep who was also extremely rude and basically said "tough luck". I'd expect this type of behavior from companies who charge little to nothing for their service, but at this price point, I expect anyone who I speak with to be at the very least polite. I will NEVER recommend this service to anyone and I make it a point to discourage people from paying money to join.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed July 7, 2015

    I signed up with It's Just Lunch dating service, gave them my credit card number (for an EXTRAORDINARY amount of money) and then completed all steps necessary to cancel my contract with them within a timely manner, maintaining proof of everything. The charge to the card occurred within minutes, but the refund of the same amount took over 6 weeks to complete (I am still waiting), even though the contract indicates they will refund the money within 10 days of cancellation. The employees do not answer their phones, do not return calls and blame you for anything/everything. I have never in my life dealt with such a scam, and given the price, you would expect a LOT better service. I would discourage even my worst ENEMY from signing up with this company, and I didn't even get to the dating part!

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    Staff

    Reviewed July 7, 2015

    I am very satisfied with Alicia. During my time with IJL, Alicia has been very responsive to my concerns and needs. She has managed to find the perfect guys for me to enjoy lunch or dinner with. I would love to continue to work with Alicia because I feel that she will do her best to meet my needs.

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    Staff

    Reviewed July 7, 2015

    I had a great experience with It's Just Lunch. My Dating Coach was George **. It was great working with him! The first guy he set me up with is now my husband. Thank You George! I recommend It's Just Lunch to anyone who is serious about finding someone special. Much easier and less time consuming than online dating and worth every penny!

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com