eHarmony Reviews

I joined last month after trying out other sites and meeting a few “wrong” people to say the least. So far I have “smiled” at literally 200 profiles whom I was certain had similar interests, ambitions and ideals and being a mid 40’s, stable, fit and kind person myself, I thought a lot of them would also show interest. Nope, nothing, not even a log on to the site. I can scroll thru my list of likes and 199 of the 200 are there but none of them have responded.

In the Ottawa area, there have been less than 20 matches located within 50 km of where I live offered in the last 3 months-most were in USA!!! Today, they were rude enough to offer a match to me with a headless body called Eady and when I attempted to report and block this person, neither the cellphone app nor the online website would function to do this. ABSOLUTELY TERRIBLE SERVICE AND WEBSITE-waste of money!

I’ve used eHarmony twice- while living in the east coast and also while living in central US. My experience with this site was greatly affected by my geographic location, in terms of type/quality of people I was being matched with. Overall though, I felt like it was a safe and secure site and most people were genuinely on there for love/marriage. Ended up getting married on eHarmony!

I had only one match. We knew after ten days that we wanted to get married. We will be celebrating our 16th wedding anniversary on Oct. 11th and couldn't be happier. We would definitely recommend eHarmony.

I was very honest in my search and was hopeful in finding someone, but there were never any matches in my area and I was never given that many quality matches. I was very disappointed, I wanted to find someone and what I got was not what was advertised by the service.

I joined eHarmony at the prompting of a friend who advised me to be patient with the dating site. I am however very disappointed by its mode of operation which I find misleading and deceitful. In July, I met a guy I thought we could try a relationship. We had great conversations for two months and planned to meet while I was on Vacation in Europe, where he was also doing some research work. Unfortunately, things did not work out as I had hoped after the meeting. He gave several reasons, but the bottom line was that he did not want the relationship to go on. I continued with my life, only to be matched with the same guy, under a different name, profile and country!!!

There were scammers on the site trying to get personal info and fake people. Also I was looking for a woman and they sent me matches at times with men. Another issue they would constantly match me with women that lived so far away and I set it to 50 miles for the max. Horrible experience in my opinion. What a waste of time and money.

I’ve been on eHarmony for over 3 months and have received only about 1 “match” per week with one being a woman. I’m a woman seeking a man!!! The no refund policy is ridiculous and I have met way more appropriate men on Match.com. So much for people “finding love every 14 minutes!”

Found wife through this site. Married 11 years now, so it had some value. Inside have some battles in refund policy but it has been awhile.

My experience was wonderful, I met my husband via eHarmony on 2014. We were married on 2016 and it has been heaven ever since. We love the same activities, the same hobbies, and we have a great time with each other all the time

EHarmony does not deliver messages to owners of profiles who are not paid subscribers. There are many profiles on EHarmony that are abandoned. EHarmony does no receive money for abandoned profiles. So when someone sends a message to a person who has abandoned their profile, the message is put into limbo, and the sender is never told, (allowed to know), if his/her message was delivered. Why does this matter? Because there is no way to know how many profiles on EHarmony are abandoned, unless subscribers are allowed to know if their messages are delivered and read. EHarmony is scamming their paid subscribers by giving them the impression that many profiles are active, and messages are being delivered, when they actually aren’t.

I met my spouse using Harmony. The profile setup takes a REALLY to complete and fill out the needed sections. However, I also REALLY liked the details they required a user to complete because it helps weed out some of the people who are not there to truly date but just hook-up. It also gives a much better way to evaluate potential prospects. And, the first sets of communication allow for you to evaluate potential partners without going on actual dates (saves money from the guys perspective and time/energy on the girls).

Never met anyone on the site. I feel there are a lot of phonies out there. I got matched with women, trans, and smokers...and never asked to be matched to those people. Also get matched to people very far away when I chose short distances.

I notified eHarmony of the hack however the site set me a message informing me I was to blame. My account was taken down. No refund was offered. Reactivating the profile was dumped on me. If you are considering this site, I do not recommend the risk. If I was not paying attention, worse outcomes may have occurred.

I found eHarmony to be the best of the many sites I tried. It's a little pricey but well worth it. I met a few matches that didn't match well, so I edited my criteria a little bit, and then met my wife.

I joined eHarmony a week ago. Every possible match has not been a match. They are not my age and they are long-distance. eHarmony is a rip-off. They will not let me get my money back so I'm stuck on a contract for a year. PLEASE DON'T JOIN.

My experience was awful. I was matched with a scanner who stole pics from other profiles. I turned him in and that’s when eHarmony discovered the IP address was in another state. Eharmony never vetted the photos and it took them a while to get the profile deleted.

My experience with eHarmony was horrible. Any match that they gave me wasn’t active on their account, so any message I sent went unread. Most matches were physically unattractive to me (short, overweight), some still married and some living at home. And what they call “customer care” is a joke. Their service is cookie cutter, rude and in no way helpful. Do not use this site.

I have been on for several weeks with very matches. No response from the matches they give me. I think it is a scam. Now I get about 1 match a week. Really? No refunds, no customer service. Unbelievable.

Background checks should be mandatory. I ended up matched, and married to a serial pedophile who is prison for trying to molest my daughter and his own biological and former step daughters. I tried to alert eHarmony after I found out who and what he was and was never contacted again.

I met my present husband on Eharmony and have been married for over 7 years now. Neither of us were looking to get married, but we did. We both thought we just wanted to occasionally have dinner together or a movie. BUT - we married 10 months later and have been very happy since!!

Joe and I met on eHarmony - this website matched me up with several relationships that were great over the space of several years, but Joe was the one. After one coffee date with him, it was "friends only" for the rest. Joe and I have been married for nine years - I never would have met him if not for the match up. You get what you pay for!

After not going out to look for a partner for 15 years I thought I'd be brave and in a moment of weakness signed up to eHarmony (should be eharMONEY) for a year and foolishly parted with 209 sterling approx 3 months ago. I am not a stunner but definitely not bad looking and get a fair share of attention when I do make an effort to socialise, but on this site I got only one smile so far and definitely no one within my country let alone county.

I signed up for eHarmony in February after my bf and I of 5 years broke up. I thought I was ready to get back out there. The first date I went on was scary and luckily I got the hell out of there. Another person was sending me crude messages. I decided after a month that I wasn't ready to get back out there and cancelled. I got the message on the site that said, "Sorry to see you go." I had paid for 6 months so decided I would just check in here and there over the rest of my membership period. All of sudden I had a payment come out in July and emailed right away asking why I was being charged after my 6 months was up and I had cancelled after one. I received an automated response with the no refund policy.

I was divorced 12/27/16 and a friend talked me into going on EHarmony beginning of February 2017 and it was a free weekend so I was hoping just to be able to see who was out there and maybe set up a date. I was so nervous putting myself out there since I have never been on a dating app. One guy name Jeff said hi and we talked and he gave me his phone number and we became friends on Facebook so I gave him my phone number as well. I was 36 years old and he was 42 years old at the time and we texted constantly. Our first face to face date was at Hoss’s Steak and Sea House and Jeff would take me to basketball games and to see the Phillies play and I really fell in love so April 22, 2017 we got engaged at the blue and white game at PENN State football game and were married on Jeff’s birthday August 8, 2017 and we are still married as of today. EHarmony was the best website ever.

1st of all, when I did actually log in to check matches, they were seemingly randomly assigned (not compatible) and rather far away. Then, I started to realize very few of the messages I sent were being read so I started the alphabet just sending one letter messages starting with "A" just to see if any of them were ever read. From A to Q (which is 17 messages sent) for the vast majority of them (estimate 30 matches), I would estimate 5% of them were ever actually read. If you can extrapolate that to all your well crafted messages, that is a monumental amount of wasted time I'd rather be utilizing other ways in actually finding a quality match.

I signed up for eHarmony recently and at first I was happy to see a cancellation policy in the terms and condition of "3 business days" following the date of subscription. I signed up on 9-4-19 which was a Wednesday and sent an email to cancel on 9-9-19 which was the 3rd business day. I then followed up with a phone call on 9/10/19 to ensure that they got my email. The customer service rep (Ben) informed me that Saturday was a business day for eHarmony and I should have emailed on Saturday. He refused to cancel my one-year subscription and refund my money. I was really upset because nowhere in eHarmony's terms and conditions does it state that Saturday is considered a business day as well.

I have tried to sign up on this site several times using different emails and every single time it has messaged me back saying my account has been closed when I haven't even signed up yet! This is after I spent a great deal of time completing their questionnaire. It is my opinion that the company does this when they know they cannot match your profile, thus avoiding any negative reviews or feedback.

I am not sure what you are paying them to do. A lot of the profiles they send you are inactive people. There is no communication between potential people, and the worse part is when you contact the company they blame it on you that your preferences are too important and maybe they need to be less important or have 200 miles in distance to get matches. I should not have to lower my standards to get more matches. This is a huge company with supposedly plenty of members. The company won’t even refund your money. I’ve checked with other friends and they are experiencing the same thing so I know it’s not me. Don’t join! It’s a huge waste of your money!!

First, eHarmony doesn't allow you to use patriotic photos as part of your own photos and here we are in America, right? Most matches received are way outside my distance preferred. They only allow you to use a minimum of 30 miles, which really should be up to us since we're paying a lot of money, yet so many matches were much further away. I tried to add a patriotic photo to my photos, so potential matches know my beliefs & how loyal I am to the country and first responders, in honor of those hurt or killed at 9/11 and eharmony refused to let me use it. Also, when you add "Very Important" to potential match characteristics, eharmony still sends you matches way outside that preferred characteristic just to send matches to you. Very disappointed, very expensive and after you pay all that money they don't let you specify who you see such as distance, body type, number of children, etc.

I have had no successful connections. One response, and I'm a fairly ok person! Since the second day that I searched, the same exact matches come up each time. Every time I've log in they changed the age range to 18 - 100 (wrong.) and miles from local to 100 (wrong again). eHarmony does not answer inquiries. There is no way to cancel. I have had much better matches on Plenty of Fish, which has its own issues but I've met several nice guys, great match potentials, and had a couple of nice meet and greets.

I always had trouble meeting women due to low self esteem and ended up in an awful marriage in my early 20s. After a nasty divorce, I spent 5 years raising my very young daughter alone. When I decided it was time to start dating, I decided to try eHarmony because of their matching process. I had a few bad matches, but after 6 months (and one day after letting my subscription lapse), I was matched with Sara (2/15/06). I renewed for 1 month so I could talk to her. I proposed on 4/16/06 and we married on 6/16/06. We just celebrated our 13th anniversary! It does work, if you let it. (Finding a mate is not the same as shopping for a car!)

I joined eHarmony because I believe in their premise of partners who share certain characteristics have a better chance at a lasting relationship. What I found however is that eHarmony doesn't consider other things which are important in relationships like educational levels, for example. But this isn't the biggest problem... eHarmony is NOT a dating site!!! I have been on the site for 2 months, and have received only 2 messages, out of about 400 matches! How can that be? I am attractive, I have all my teeth and hair, am well educated financially secure and generally a nice, normal person.

Like some of the reviews listed, I also found eHarmony to be dissatisfying. I have tried out free sites and haven't had the best experiences. So, after months of consideration and glowing advertisements regarding their matching system, I decided to give eHarmony a try. I signed up for the 6 month contract and my experience has been awful. Many of the matches I have received have offered "hookup culture" and not much of anything else. eHarmony boast about finding a connection with someone who is seriously dating, well that is not the case. Do not waste your time or money by supporting this capitalistic venture. For online dating, I suggest sticking to free apps because paying gets you the same thing.

You don't know if you're trying to talk to paid users, or free users. No one responds to any messages. This site is utterly useless, unless you just like throwing your money away. Do not waste your time or money on eHarmony!

I signed up in June 2019. Had no luck, no new matches or I get a different age group that I didn’t pick. Sorry to say but eHarmony is a SCAM. Free apps are better than this expensive dating app. I tried to get my money back but I had no luck. I sign up for one year, yes because I’m an idiot, I don’t even check anymore because I know what I’m getting myself in to. Yes you’re going to send me an email to contact eHarmony but I already did. And I still can’t get my money back... before I paid I got like 20 matches a day and after I paid I got 1 match a week. Oh I tried to cancel and I got emails to come back. Well I paid the whole year's and now I’m stuck.

Eharmony s is a totally toxic company/app. For your own sake, don't even think of use their product. If I can give zero or negative scores, I will definitely do it. I purchased the eHarmony app on App store on 7/6/2019 and paid in full for a whole year. But after I used it for only about one month, eHarmony closed my account without sending me a reason, and they couldn't reactivate it for me after I have been emailing them many many times continuously for 5 weeks.

Had bad experience at eHarmony overall. I live in Vancouver, BC and I got most of the matches for Bellingham, US or Victoria but too less matches in Vancouver. Other bad experience I had they have in their policy to not refund money if money being charged to clients without they know about it. I requested them within 7 days after the money was charged. They didn't refund. Amount was about 200 dollars.

2 biggest problems with E-harmony.

This is the worst dating site ever. Day after day, eHarmony matches me either with a member that is no longer a paid member. They do not match me within my county, because I live near the Canada border. But they will give me a notice stating how they saved me from a fake profile on this site, that they took down. Then they can not find a match for me. So they tell me to change my criteria/dimensions, so go change who you are? Which the matches they do send me are not ever a match, and do not responded. Plus tell me to add more pictures of myself that will get me more messages. So I can fit into this fake useless dating website, that’s not even dating site. Stay away from this site!

I started out receiving matches within the area that I specified. After a couple of months, I now receive very few matches and they are never within a 100 miles. I have disabled the auto renew so maybe they don't care since they know I won't be paying again. I paid for a full year and it is definitely a ripoff.

As I logged in the first time as a non paying customer, right off the bat a bunch of entries. I filled out the questionnaire and back and forth with someone. Most likely a bot. So I joined. I had one person, I think she worked for eHarmony or was a plant, bought her dinner but this match that was supposedly matched to me HAD NOTHING IN COMMON. Since then absolutely nothing. Many matches are scales and removed.

I can see why EH has a minimum year lock-in. Receive a few IMs and after 2-3 exchanges/ kaput. Think hard before signing up here. Either that or the general population is bonkers. What exactly is the harm in being bought dinner or a couple drinks. There sure as hades isn’t any obligation built in.

This website is absolutely terrible. I made my profile and the same very day I tried to cancel it, they never did. You will not meet anyone here. The service is terrible, they control who you can see or talk to. I called once and the guy who answered was extremely aggressive and rude. Please go to Match.com, they are nice, friendly and will be more than happy to assist you if you need anything. Stay away please.

This site is an absolute waste of your time and money!!!! I signed up thinking my matches would be in the surrounding area of which I live or at least in my state. Instead all I have received are matches that are located in Delaware, Indiana, Texas, Georgia, Florida. I live in Southwest Virginia. None of the matches were remotely close to me. Plus I specified I preferred a man of ** ethnicity. 60% of my matches that eHarmony sent me were men of ** ethnicity. I contacted customer service about the matter, requesting a refund and of course no refund could be made. They hold no responsibility for anything on their site. People!! KEEP YOUR MONEY AND DON'T WASTE IT ON THIS SITE!!!!

I joined to try out on a whim based on it being highly recommended. I feel like this website has more decent girls than guys that actually pay. Most of the people who actually message me have most of my major deal breakers like smoking. I finally meet someone and they stand up at the last minute because they got a better match. So it’s very easy for men to find what they’re looking for but most of the decent men either won’t pay or have an easier time finding what they’re looking for.

I signed up for eHarmony THREE YEARS AGO and spent over an hour taking their personality quiz. At the end of the quiz, I received a message that says, "We're sorry – we are unable to find the right type of people for you. This does not reflect on you personally or your chances of finding a happy relationship. Thank you for trying eHarmony. We wish you the best in finding a great relationship." So they brag about having this awesome, scientifically-based algorithm, I spend lots of time answering very personal questions about myself, and then I get that result. The worst part is, there's no explanation whatsoever. I was never even told why they couldn't find any matches for me. What about my answers makes me un-help-able? No clarification was ever given.

I signed up for the site, completed all the questions and preferences. I continued to get matches from people who did not meet those preferences. Also had a couple of scammers trying to connect. For all the marketing about being matched based on profile, the results are poor at best. They have a 3 day cancellation which is absurd. How do you know about the site and their customer service within that time period? (I confess I didn't read all the fine print as I couldn't imagine customer service not taking care of customer satisfaction.) If they were confident in their service they would give refunds if people found them to be unsatisfactory. It makes no sense that they would force you to stay in the agreement for a year if you come off their site, wish not to be presented further and not return unused funds.

Having tried all the normal free apps (tinder, bumble, etc) and not having much luck, I decided it was time to try something a bit more sophisticated. Having seen commercials for years, I decided to try eHarmony and went ahead and purchased the 6-month plan. What a mistake that way. I'm 29, and I have my age range set from 24-32 with it being "somewhat important", meaning I'm still seeing people from 22-34. Distance is 30 miles. These are not very restrictive settings.

While I'm sure eHarmony crunches a lot of data, they miss the big picture. I'm a slightly right of center Trump supporter who keeps getting matched with liberals who hate me. I'm also an atheist who keeps getting matched with Christians who hate me. This site is awful.

45 match terminations (by eHarmony) in 4 months, due to scammers or nonpaying “member“ trying to communicate offline to avoid joining and paying member fee. A great disappointment especially after paying the member fee, making an effort and being vulnerable.

After watching the relaxed commercials and it's implied success, I took the service for 6 months in good faith. Initially, I had decent luck and started two favorable conversations that seemed to be promising but they both died when I stated my conservative stance (it's on my profile). Poof! Gone. Well, ok, that's cool, I'll continue my search but that really dried up and I don't get any new matches... and haven't for weeks. I listed I would be willing to travel several hours but most of the profiles were from as far away as Michigan, Toronto, and Panama City! When I got anything! No phone number for customer service and they took me for $300 or so. This is a racket and I will be contacting the Attorney General's office in Raleigh with a complaint. I'm 73 and I don't expect many women to be beating down my door but this is a scam... "Let the Senior Buyer, Beware"!

Having signed up for the 6 month package, I am kicking myself for not having tried it out first. I filled out endless questions about myself, thinking it would help to find a good match, then posted several photos, good summaries in paragraph form, and waited. The quality of the matches was awful, and despite having set clear preferences, ended up having people with completely incorrect profiles sent. ie. political differences, religious differences, educational differences etc. On several occasions having summoned up the courage to 'smile' at a match, I would then get a message saying their profile had been removed due to eHarmony's careful review. I am talking out of 8 smiles, 3 removals! Then there would be several days -up to 4 where I would receive no suggestions whatsoever.

I signed up for eHarmony for a one year subscription $227 and after my year subscription was automatically charged another annual charge $227 which I did not want. However the “annual renewal” information was in the “fine print” at the bottom of their initial E-mail confirmation. I called eHarmony and they would not provide any refund or even a partial refund and the personnel were rude and impersonal to me. Also they did not send any updated E-mail reminding If I wanted to renew. Also I had very few “matches” over the year of my subscription. Thus I rate them poor and do not recommend their dating service.

First of all, I signed up for just a month but then they kept billing me and said that I had signed up for 6 months. I absolutely did not so I think they manipulated their info to make it appear that I did. Then, no decent matches of any sort and days and days without any matches at all. Please take heed, you will be overcharged and get zero for your money. Try Zoosk or OurTime instead....so much better!!!

I wish I saw all these comments before I wasted over 200 on a subscription to eHarmony! I’m new to the online dating scene and I saw their ads on tv and figured with the amount of “matches” they claim happen every day I thought I would have a pretty good chance at finding someone to talk with and possibly connect! I was so wrong!! I believe I’ve been on there for a couple of months and not one man has responded to my messages! I know I am not model thin or beautiful but I also don’t think I’m huge or ugly!!! I’m on 2 other pay apps, which are way cheaper, and I get messages and would like to meet me every day! I understand their point of view about, "It’s how you answer the questions, blah, blah!" It’s **! Save your money, you can feel better about yourself on way more dating apps that are cheaper! Nothing like throwing away money and your self esteem.

I haven't had an account for over 3 years with eHarmony, and in the last 2 days I have received 2 emails stating that they have closed my account due to suspicious activity/fraudulent biography. 2nd email stated that I have been talking to a man named John from Indianapolis, (I live in SC) which is NOT true, and that he is basically undesirable. They said that I need to stop talking to him immediately!!! Of course they then say that they cannot disclose the reasons why they are doing this, so my first thought is..... someone fraudulently is using my info on eHarmony.

I am completely new to the online dating world. I dislike every minute of it. Either the profiles are fake or they are not paying for service. All of the matches I received were all way too far away even when I set my profile and or none of them responded. I cancelled my subscription within a day of loading the app and lost $150.00 in the process I will not get back.

I've been on every dating site, Match, eHarmony, all the apps. The apps are free, they make sense, these pay for sites don't. Perhaps the users are serious, but I have rarely encountered users. Here's the deal, eHarmony allows anyone to make a profile, whether they are paying or not. These profiles are listed and allow eHarmony to inflate their numbers. What does this mean for you, a paying customer? It means lots of the "matches" they send you, are not paying customers and cannot see or read your messages. I have checked and found less than 20% of the people I send messages to have even read them, which to me indicates one of two things; the profile is inactive and no one checks it or the profile is a free profile that cannot see messages. Either way, it's a poor experience for me.

I signed up for eHarmony and in one month was sent only three matches in my city, all of whom were 10 years too old or 10 years too young. I had about 75 matches within 60 km even and they WERE ALL too young, too old or completely not what I was asking for. Then came the "What ifs?" They were mainly 1,000 km away and nothing close to what I was expecting. I sent friendly notes to two potentials and they did not read my notes or respond. Not unusual but I noticed one guy had photoshopped his photos to look like he'd been in London, and two of his photos didn't look like the same person. I cancelled after one month and plan to spend my time volunteering in my town and striking up a conversation with friendly looking guys at the Starbucks near my house. Better way to connect with real people and save a few hundred dollars too.

They trap you in a contract!!!! Literally knew it wasn't going to be right for me after the second day and reached out to them 2 times and they refused to cancel the subscription. So do not sign up for any plan. It traps you for at least 3-6 months.

I am a good looking man but on the inside I am highly unique in a mostly negative way. As far as the rest of the population goes I have the rarest personality type in the world, INFJ. As a man this makes me very effeminate in that I like things women like such as naked cuddles and talking for hours. I am highly sensitive highly empathetic very prone to anxiety. I don't really have any friends preferring to spend all my time with one woman. On my profile I pretty much said these things in hopes of driving most room in a way which is exactly what happened. I ended up dating a local woman who has an INFP personality, Myers-Briggs inventory if you are curious about your own type. We are a perfect match. We can spend all day naked in bed just talking and snuggling and a couple other things LOL but mostly the first two. We both love nature, can talk for hours and time flies when we are together.

I signed up in eHarmony in hope of finding someone who is compatible (age, religion, etc). However while I was working on my profile, someone tried to send me message (highly likely a fake account) and lured me into signing then deactivated the day after. I got busy and forgot to cancel until the 4th day, which literally I was a few hours late to cancel, so I called customer service for a refund (one year for $439), or at least partial refund. I was told I am not allowed to. The matches they were sending were beyond the age limit and most of the people contact me were simply not the type of match I described in my profile.

I’m not a complainer but my experience with eHarmony has been extremely disappointing. I filled out all the questions and had a profile started before I shelled out any money. I got 40+ “matches” in just a few days. They lured me in and once I subscribed, I saw that those “matches” were not even remotely appealing to me. Dirty, unshaven, disheveled—many of them downright unhealthy looking. Not. Even. One. And even worse, eHarmony controls the matching. Match.com isn’t all that great either but at least you can do your own browsing. I feel completely ripped off, my money taken and I’ve gotten nothing in return.

I have been on eHarmony for about 4 months (I bought the one year plan - a big mistake). They don't have enough matches. I have had pretty much the same matches from day one. Maybe one or two have been added since. Whenever I hit the match button, the comment is no matches yet, but come back later. Or widen my search with age or distance. Widening my age or distance search is not of interest to me. That won't solve the issue of not enough matches from this site. It will just give me more people than I'm not compatible with. I have had only correspondence with one person. They have now withdrawn from the site. In hindsight, I should have only tried it for 3 months but don't waste your money. They don't have enough people on this site to match people with.

This company should be charged with fraud. Take you money, deceive that you will get a result and provide nothing. I have sent off countless contacts and got not one response in three months. Appalling. Obviously full of fake profiles.

I just used discount code ** to join e-harmony (3 payments of 65CAD instead of 99CAD). The status screen on the top right said 'discount code applied'. The pre-transaction screen showed me paying the discounted amount. Once I hit proceed with the transaction, the regular, un-discounted amount was shown in the status and the same amount taken from my account. I have called my bank and they said there is no way of blocking the transaction without calling eHarmony.

I have had an eHarmony account twice about 4 years apart - both times I had to cancel my subscription 3-4 times over the course of 8-12 months before they would stop charging my credit card (finally because I would cancel it and get a new one - then they would say, "Ok your profile is closed and you won’t be charged further") - neither time did they refund the unauthorized charges and denied my attempts to close the account. I would choose any other dating platform if I were you. The matches I found on eHarmony were also not a good fit either time which was surprising. My best matches were 4-6 hours away. And to my surprise there were just as many “hook up only” profiles on there as POF... so don’t be fooled into thinking they are more serious just because they paid for the account - they just aren’t as young, lol.

I joined eHarmony and Match at the same time. In four months I have had one prospect contact me through eHarmony. The only updates I have had were if someone posted a change to his profile. The images at the top showing my matches have not changed since I joined! My account seems nearly frozen in time. During that same time, with Match.com I have had dozens of matches, with the same profile photo, match criteria and profile narrative. On Match.com I may get as many as 20 or more profile views on any given day, with new matches to consider all the time. Every single day I check Match.com since there is something new to consider. I regret spending money on eHarmony. Caveat emptor!

I signed up with eHarmony for 6 months since that seemed to be the shortest sign up time period available. I would be considered to be an above average attractive, educated young woman and after having been on the app for 2 months - I have yet to have a single date. 99.9% of the people who contact me are those with VERY different sensibilities and not compatible. Most of the messages aren't even actual sentences but rather eHarmony generated auto questions.

This is from a customer who used Eharmony close to 10 years ago, then returned four years ago and has used it the past 12 months. At one time, I loved this site. It helped me to meet someone who has remained a special part of my life, and I literally can't imagine my life without this dear friend in it. I was a real believer. Then I returned to using Eharmony one year ago and was appalled. The site is rampant with fraudulent, scammer profiles. Matches would be pulled constantly with emails sent advising that it was deemed a suspicious or fraudulent profile.

I had a paid membership on this site for two months, from approximately February 15, 2019 to April 15, 2019. I did not renew thereafter but my profile was still active. Today they closed my account for unknown reasons and sent emails to everyone I ever interacted with that I am some kind of scammer. Well, I soon found out the reason, it seems that a woman I went out once seven weeks ago fabricated some kind of story about me because I did not call her back. I know because she wrote me to gloat about it. I could care less that they closed my account, it is a terrible site with few matches less than three or four hours away, but impugning my character to others with no factual basis is too much. These people are the worst.

So I signed up for a single month and decided I did not like the platform and would not be renewing. Six months later to the day, I was charged $34.99. My first thought was that someone is using my card. How could this be? I contacted customer service which is a true misnomer, there's no "service" anywhere with this department. They take a long time to get back to you and don't fully address your questions so it takes over a week to get any real answers. Apparently, everyone who signs up, regardless for how long is put on auto renewal. eHarmony says this is to "ensure continuous service". They provided me with a link to their ten page Terms of Service stating that "all customers agree to this policy", essentially saying that I should have seen the tiny snippet buried in ten pages of legalese that says unless I disable automatic billing, I will be billed again and it's pretty much tough **.

I have been using eHarmony over a month now and have had only 2 matches that I've liked and neither moved past the initial chatting stage. All of my matches were either not someone I'd consider dating or they were super religious (which I am not). If you consider yourself very traditional and very Christian, this is the site for you. If you are not conservative/religious, stay away. You can't even browse matches other than the 3-8 they give you a day, so tough luck there. The worst thing for me is when I tried to cancel and because I signed up for a monthly subscription, they wouldn't cancel until my subscription expires. This is really, slimy!!! I ended up canceling my credit card. If you do use them, use a gift card or something like that to sign up. I've had much, much better luck on free sites.

After a painful divorce, I decided to put myself back out there after it had been a while. After an intense questionnaire, I was only matched with 2 people. Really? After that long quiz and a pricey membership, that’s all? I even live near a highly populated metro area. I talked to 1 guy for about a month. Any time I mentioned us meeting up he kind of dodged the question. I started to wonder if this guy was legit, married or something. Somehow he let it slip that he knew my full name and everything about me. How? He admitted he hacked into my account! He said he works with security fraud and did it to make sure I was a real person and not a fake profile because he had been catfished before. That’s still not okay!

I spoke to a friend that used eHarmony several years used eHarmony (BTW, she did not someone from EH), so she said, "Save about an hour or so for the questions that eHarmony will ask!" So last week I did just that... then I register, start the questions excited about the possibility of finding as one of their founders says... "REAL"... BTW, what a joke... I pressed onward with the general profile Q&A, entered several REAL up to date pictures, REAL email, etc. and then the following additional BIG RED FLAGS started to occur...

Well, I had a very hopeful heart that eHarmony was going to aid me in finding someone to share the remaining of my life with. I had heard a lot of positive stories about people finding their love partner on eHarmony and since it was a paid site I thought it would be even better to find someone who wanted to make a effort to find happiness and love again. Boy, was I dead wrong. What I mean is with the expectation of two decent guys all of the others were out for one thing to have sex. I stated in my profile on the site that I was looking for someone to have a long meaningful relationship with and was not looking for a one night stand. I thought stupid me that people looked at your profile with some of the same feeling as me.

Don't waste your money on this service. It provides no added value over free dating apps. There are lots of "free" user profiles who don't have access to communicate but are sent out as matches regularly. Unless you live in a major city such as NYC there likely won't be sufficient active matches to connect with.

Being one of the most expensive online dating sites it is frustrating to pay the money and then be matched with people who are trying for free and can’t actually communicate. And these people taking advantage of the free trial? Numerous scammers! A network of scammers from Nigeria and Turkey target woman on this site (and I’m sure others) to get money. I unfortunately was targeted numerous times.

I read these reviews and I am here to say I have had a very positive experience. After 3 months of sifting and going on dates I found my perfect match. We have been together for 2 years and we are 3 hours away. "Imagine that”. I have never felt so happy in my life. He was definitely made for me. I have tried a million other dating sites and got nothing but junk and a lot of catfishers so this was a big relief to finally find the man of my dreams on eHarmony. We are planning our big day soon and getting ready for our transition. I would recommend just sticking with it and God will send you what's for you.

Eharmony puts people on their sites without knowledge that most of them are catfishers, the people that I spoke with either never responded or they were not real profiles. Very discouraging and no one in authority to speak to AT ALL! I asked for a refund and since it was past 3 days they would not give it, how would anyone know that it was a waste in 3 days. HOW can you possibly sleep at night knowing that people are being taken advantage of. The people that I reported WERE ALL TAKEN down, by you. I knew it and you didn't I again ask for a refund. This was a terrible experience and once that has turned me off from ONLINE dating forever. Please reconsider you have totally taken advantage of me and I am sure for other woman who don't know to report people.

Signed up because a trusted friend recommended eHarmony. I live in a city with 10 million people, yet I'd only get paired up with guys who lived 5 hours away or more - some of them 10 hours away! How are you supposed to date someone who lives so far away you'd have to drive 10-20 hours for a date?!? And, even if they had lived closer, there was not a single one who even caught my interest. (Tried Match, went on many fun and interesting dates.)

I used eHarmony several years ago and had such a positive experience. So when I decided to try online dating again, I definitely wanted to use eHarmony again. It was bad from the get go but I wanted to give it a fair chance so I used eHarmony for a couple of weeks. I finally got one match that I actually decided to share my number with and it was very obvious it was not the person and was extremely scary. I was definitely dome and was fine to cancel and pay for the three months already paid for about two weeks of "service " but they won't stop charging me.

I keep receiving emails deposited to my spam monitor telling me that I have matches and I never registered for this site. I have emailed them twice for them to remove from their email list and they have not done so as of yet.

I thought that E-Harmony would be a good place for online dating as you have to pay money to be on it - so less chance of BS or hookups (like Tinder, Bumble, POF). What a joke. Barely any matches, so I was asked to broaden my search perimeters. Then I started getting flooded with bizarre matches from all over the world. When I would click on their profile, I discovered they hadn't even filled out the profile - yet we seemed to be "100% compatible". Then there was the fact that in a two week span I had over FIVE termination notices for some of my matches... and I reported one as it was CLEARLY fraudulent. One guy even sent me ** images after telling me that he was just getting ready to spend the day with his family (since family meant so much to him). What a joke!!

I found a Groupon for a 3-month membership to eHarmony. It was a great price, so I gambled and went for it. When I signed up they asked for a credit card (first red flag) even though the 3 months was already paid for. I went ahead and entered a credit card I rarely use, then set a notification in my calendar to cancel membership before the 90 days were up. I won't get too much into the quality of the matches, but suffice it to say I wasn't impressed. I date quite a bit, but found no one of interest. No biggie, I'll just cancel, right? NOPE. I tried to cancel (actually only one month in to my ALREADY paid 3 months) and they said I couldn't, that I was committed to paying for six months. When did SIX months enter the equation?? I contacted customer support and they said the Groupon was for a discounted first 3 months of a 6 month contract. Wtf are you talking about? NOWHERE did it say anything about 6 months.

I was first directed to eHarmony from a website that listed "free dating apps". While you can make a profile, you can not view other members photos unless you pay. That alone might not be too bad for some, but then, you also can not message people unless you pay! So, the bare minimum you can sign up for is 3 months, and in that time I only ever had 1 conversation and about every 2nd profile I was presented was one no longer in use! Please hold onto your money, these guys don't deserve it. Attached are also screenshots of some of my matches (with informations omitted to keep identity), 1 shows I had been matched with the same profile twice (not only time this occurred), the other that we have "100% compatibility" in religious views, yet I am agnostic.

eHarmony has subscriptions but you cannot even try it out. The shortest subscription is 6 months. If you do not like it you cannot get your money back. You are stuck. The matches and people are not better quality than free apps. I understand men on free apps get a lot of fake profiles but if you get good at avoiding them then paying for online dating really is pointless. Dating is expensive enough. Anyway, when a service won't allow you to be refunded in my opinion they are thieves. I am ready to be done after less than a month but I am stuck for 5 months paying a lot of money for nothing. DO NOT BOTHER with this website!

The existence of eHarmony is a conundrum. Since their advertisements were proven misleading and false, and their algorithm junk science, what is the point of paying for a service of which there is no proof actually works? You don't even need to answer their questionnaire anymore or go through their ‘system’ of responses to interact with people on the website. And then you pay money to allow a company which has been under fire for making misleading claims to choose who you get to send messages to? None of it makes sense from a customer perspective. You’re definitely better off going elsewhere with your money.

In the first month it's ok because there are a few matches that look ok and will talk to you but that runs out rapidly. I took a 6 month plan with 3 $50 payments. You can get rejected a lot cheaper on other websites. There is nothing special about this website to be worth 3 time the expense.

Unfortunately, there seem to be a lot of fake profiles. Plus, Customer care is almost non-existent: it is impossible to contact them directly but the range of FAQs is limited. It feels like my experience on this website was a waste of money and time.

I signed up for a 3 month contract and was charged 176.00. Before the 3 months was up I choose not to renew but EH charged me again. I called customer service but they would not issue a refund so I am out another $176.00. I set the match parameters within 100 miles and they sent me matches from across the country and even Canada. When I called customer service they were of no help and honestly they do not care if you leave. They are all about your money and cannot deliver what they promise. Never again will I use EH.

This is the worst company ever. You call in for customer service and they cannot provide that. Cody ** in customer said he is the only guy that could help me saying he was the CEO. This company matches you with people who you would never date. I’m pretty sure the CEO doesn’t work in customer service. I would hope he would never treat anyone the way this Cody guy treated me. False advertisement.

I was a member for quite a while until I could not access my profile. I contacted their Customer Non Service (Thanks Clark **!) Dept and was given the runaround. They could not solve my access problem and kept telling me it was working fine. They then told me to change browsers, delete cookies, change emails, etc. Being that eHarmony was the only site giving me trouble, out of dozens that I access, changing browsers just because of them was a ridiculous idea. I did try a couple of others with the same results. I finally had enough and cancelled my membership with one of their online C(N)SRs. As I said before, it's a great concept and I met some very nice women on the site. Just don't get involved with their pathetic Customer (Non) Service Dept!

After I complained about eHarmony thru bbb.org because their unfair treatment to me, they told me to upload more photos and redo my profiles to get more matches and I tried my best to make my profiles better but then they gave me all dead and fake profiles created by themselves. I joined this club for more than 2 years but I most of matches gave no response and some of my matches gave me temporary response and when I asked for their WhatsApp phone no. they stopped replying to me because I think eHarmony don't have more phone numbers to give out as fake WhatsApp numbers with permanent fake WhatsApp profile photos.

Don't waste your time or money! I've read the reviews and based on my own experience, all are true. All my matches were WAY out of my radius preference. Tried another site and found a lot of matches that live close to where I'm located. No, eHamony, I do not wish to change my distance preference!!! Step up and find more matches that fit MY preferences! Thank you for nothing and have a great day~ 03/2019.

I subscribed for 3 months & I closed my account after one month. I received multiple messages from fake profiles with the same message. They all say they are taken but have a friend who saw my profile who wants to communicate with me outside of eHarmony through my personal email. I closed my account & requested a refund which was denied & I get to pay for 2 more months. Be sure to turn off the auto renew feature.

Signed up for a year outright, matches were horrible and very sporadic. I pretty much forgot about my account until all the sudden they hit up my credit card for another 3 months worth of charges. SURPRISE! They will auto renew on you with ZERO warning or reminders. I immediately canceled my account, but they REFUSE to refund the money stating that it's "against policy." It had literally been 2 days since the charge had gone through. They act like they are doing you a favor by canceling your account for you, but they're going to keep your money leaving you with a charge and no access to the service you were just charged for! They hide behind the fine print of some BS policy to steal from their customers! I HATE a thief! They are a COMPLETE TRASH OF A COMPANY! RUN, keep your $$$ far far away from these crooks.

I signed up for 6 months as I have a friend who met her husband on this site. I had absolutely NO communication with anyone in the first 6 months. I basically forgot about my account because it was a snoozefest...until my credit card got charged for another 6 months! I take full responsibility for that because I did not cancel in time. OK, so I give it another try. I've been on 1 date in almost a year. The guy said he was a good Christian, family man, etc. Turns out he cruises Kinky Websites for dates and attends Kinky parties. Um...yeah, that is NOT what I am looking for! So, I recently started up a conversation with a somewhat normal guy. We've been chatting fine. Until recently. My messages are not getting to him but I am getting messages from him. So frustrating! I sent a message to the HELP desk. We shall see if they get back to me. DON'T WASTE YOUR $$$!!!

I wish I would have read these reviews before I decided to give eHarmony another chance. I knew it was a mistake when I tried to cancel within the 3 day waiting period and I was not given a refund. Now I am on the hook for 3 months. I set my preference for distance as within 30 miles and very important. Wasn't aware Florida was within 30 miles of Glenview, IL. When I questioned this it was suggested I email the match and see if they were willing to travel. Really. I have gotten no response whatsoever and I consider myself an above average match. Totally discouraged, I even was stupid enough to pay $14.95 for a 24 hour spotlight. What a joke. There is no way of knowing whether you were spotlighted or not. I am beginning to wonder whether my profile is being shown at all. Do yourself a favor and save your money. Read the other reviews, they don't lie. Terribly disappointed.

I stopped deleting Match Termination Notification emails a few months ago. There's over 100 of them since perhaps last September... Recently I started actively using the site more, intentionally messaging people who are shown as ACTIVE users, visitors to my profile etc. Like clockwork within 2 or 3 messages their profile is terminated. I sent two emails to eHarmony asking why this was happening so frequently. I received some flagrantly ridiculous boilerplate about actively looking out for my well being by terminating blah blah blah.

5 Years - Not 1 Date. Amazing one can waste so much time in hopes of meeting just one real person but, if that is your goal, step aside. I am an attractive, single, successful, debt free home owner, a successful company. I spent hours, days and months of time trying all different detailed ways of presenting a pleasant profile, 11 pictures, 3 of which were taken professionally. Like carrot being dangled in front of the rabbit to keep him running, what a dead end of fake profiles, and wasted time. Definitely overrated!!!

Customer Service follow up and billing policies. If you have a issue, 36 hours is not a prompt reply. Know your expiry date, as no notice of renewal will be sent. Cancel it immediately after, their no refund option is enforced. Plus they cancel your profile immediately, even though it is paid. Would not recommend this service to anyone.

Sketchy website. The Help section claims that you can get a full refund within three business days, but this is not true. There is no option to get your subscription cancelled and refunded. Avoid, or only test it for a month at most. Really not any better than any of the other trashy dating sites.

eHarmony is a sick evil greedy Satan worshiping disgusting so called company. The violent aggressive greed of it all... Stick with Tinder or POF at least they want pillage your bank account. And don't bother to try and cancel they will lead you on to believe it is and then aggressively pillage your account... They always need moreee...

So I spend a month on eHarmony (they make your purchase 3 months) and there were a few issues I ran into. my matches were significantly older than me even after changing my preferences. I did email some of my matches (the ones closer to my age and who were somewhat attractive) with no response back from them. I received "smiles" from people and when I replied with WORDS I wouldn't get replies back. Now I know I’m attractive so it’s not like I’m fishing with no bait. I went one one date from here and the guy had lied about a couple of big things on his profile on here.

All the reviews posted here are absolutely true to my own experience. This people sucks, big liars and someone should start a lawsuit against eHarmony. I decided to take a 7 days free trial on Match.com and within the first 3 days I had dates scheduled. I wish I had checked this site of reviews before I signed for 3 months with eHarmony. Extremely disappointed.

I signed up and immediately began receiving “smiles” from other users from other states outside of my own state and outside of my location preferences. Then the next day I would receive an email stating the person's account has been removed but eHarmony was not allowed to describe why they were removed. The bigger point is my time and money is wasted by scammers and eHarmony obviously does not do anything about vetting people coming on the site.

eHarmony canceled my account out of nowhere. They said it was because they caught someone phishing and closed MY account for security reasons. When I tried to reopen an account, I could not. When I asked for a refund, they sent a new email saying I violated one of their policies but they cannot tell me any specifics... eHarmony is a rip-off. Any company with this kind of policy in place should be investigated. I am reporting them to the BBB.

First off; the website is pretty intuitive and pleasing to look at but that's where the good stuff stops. The bad: Most "matches" you're given are from free accounts or are so inactive that you'll never get a response if you are interested. My experience has been pretty bad as far as matches go. I opened up my search criteria to TWO entire states worth of people... Very few actual requirements; no smoking and be between 27 and 42... I am 37 so kinda in the middle area there. I even opened up the age category to higher end as well.

First of all I have reported this experience to the Better Business Bureau!!! I called eHarmony 3 times to say "I want more educationally available and more financially secure men". One woman says "no problem I will change your match criteria". They kept sending me men of "high school" caliber constantly. I called them back 2 more times and the girls said "Oh it doesn't matter what you say about education or income in your profile...we'll match you on race, age and location". That is false advertising. Lies Lies and more Lies. A terrible untruthful site.

So I joined eHarmony paying $59 a month!!! Lame service, lame choices. So I go to cancel after a month or two and I get a note from Customer Service saying that I signed up for a six month package and I still have several payments left to pay even though I am no longer accessing their service! BEWARE!!! What a scam. Save yourself the trouble and use a different service that will refund your money if you aren't satisfied. So disappointed in this company that advertises on national commercial outlets all the time. F- rating. If I could give 0 stars I would but it wouldn't let me.

Having spent a lot on an annual membership, I have been very disappointed with the complete lack of any suitable partners. The men I have been sent are the antithesis of what I outlined as being important in my profile. I am 8 months in and NOT ONE person has met my matching criteria. I live in Canada and most of the "matches" (maybe two a week) are from the US. Maybe it works in the US but not here in Canada unless you are from an area with a high population.

Decided that maybe love was just a click away, and I’m looking for long term so decided to give eHarmony a try. I have been on it before with zero success, but I have little to lose. Paid for a three month membership. They send you matches every day, and many of them are terrible. The few that are decent, the guy messages, sends likes, and never gets a response. I’m sure they just keep all the people that had profiles in the system. I must have sent 200 messages and only ever received a few messages back. Save the heartache and just blow any money that you would on a subscription at the bar.

eHarmony is a crappy website that makes very convincing commercials for you to spend $59.99 for 3 months (that’s the “special”, whatever. It’s still a lot of money when others are free.). You spend money in hopes of it giving you better matches but it’s a bunch of **. They never contacted me back when I requested a refund a week after constantly getting matches who mostly lived in a completely different city. I live in a city with 2.3 million people. And I think there’s a glitch when I get matches. Every guy is 5’6”. I’m 5’8”. Usually not a problem but every single one is 5’6”. So I’m not compatible with taller guys? Stupid. Get your ** together eHarmony.

Like others, I paid over $300 for 6 months of their service. They make big claims about their matching algorithm. I am a ** woman uninterested in dating ** men. When I selected all races but my own they had a pop up letting me know I'd made a mistake. That should have been my first warning sign. After selecting all races but ** ALL of my matches for the first month were all **. After changing my preference setting to MUST HAVE instead of would prefer now I get fewer ** men but they are still in there. My next problem is that my profile has had 4 visitors in a month!!! 4! They are not trying to help. They just want your money.

I joined eHarmony recently, hoping that this expensive online matching service would provide a better experience and better results than its competitors. What I found was the opposite. The service is supposed to divvy out compatible matches at a rate of ten per day. It did provide a list of ten potential matches for a few days, but none of them satisfied my criteria, and the list soon dwindled to one or two matches per day that increasingly failed to match my criteria. For example, despite my requirement that potential matches live within 50 miles of me, the one or two matches that eHarmony would send me on any given day were often located in different states entirely. When I expressed my concern, the customer service department sent a scripted response bragging about eHarmony's superior compatibility algorithm, which was nonsense.

I rejoin eHarmony in December 2018, and I still have not gotten any compatible matches that I would want to meet. All of the matches that I was given by eHarmony was from a different states, and older than the age I wanted in my profile. In my account, there are over 1,000+ matches according to eHarmony and most of them are from a different cultural group, and most of them are from the 1st time I joined eHarmony due to the match date of 2014. eHarmony claim they match a person every 15 minutes - that is totally untrue and misleading. I even contacted some matches that I thought that maybe it could be something there; I still have not heard from any of the “eHarmony compatible” matches and cannot tell if they are paying matches or free accounts.

Let me start by saying that the clientele of eHarmony leaves much to be desired. Not that everything should be based on physical attractiveness (we can't help how we are born) but it leaves much to be desired. I'm above average in looks and way above average in brains and the matches were so off, it became a joke. I have my masters and I'm being matched with school custodians? My membership expired 12/28. I didn't renew. I emailed once, twice and chatted to please stop sending me "matches" and they have not stopped. It's annoying and disruptive at this point. No one seems to respond, which makes matters worse. If you are looking to meet someone, try a mobile app based platform such as Match.com or Bumble.com

Same as other people here. I was also scammed by eHarmony. After paying they closed my account for "unspecified reason". There is no harmony at scamHarmony. People ask why they're allowed to keep going. Because they have money (our money) and they pay off politicians. That's why. Stay away from this scam outfit.

I have been on eHarmony for more than a year and more than 90% of the girls I send questions or messages to, don't even look at my profile; which means the majority of the girls are ghosts, who once were on eHarmony and they left, but eHarmony keeps their profiles so that the cash keeps rolling in for them. That's a great business model for them, but terrible for us the customers. eHarmony is a giant scam, stay away! Do not give them a single penny!

I have been on eHarmony for 5 months now as I signed up for the 6 month plan... It seems everyone I'm matched with that I take an interest in turns out to be fake and they are terminated from my account... I haven't found a single match that seems to be real. All I can say is don't waste your money as this seems to be one big scam.

The "hide this match" feature doesn't work. The "guy" or AI on chat asked which ones it wasn't working on. I said too many to list. He comes back with "Alright!"...then terminated the chat. Sounds like he got pissed off & hung up. Then I called customer service. Gal was rude, argumentative, didn't listen & didn't know if the guy on chat was human or AI. When I asked for her name she refused to give it & said she told me her name at the beginning of the call. When someone won't provide their name they know they've screwed up and fear for their job. Not giving name when asked just makes things worse. I asked for her supervisor 5-6 times before she claimed to put me on hold to connect with that person. This was about 4:40 pm PT, they close at 5. You can guess what happened next. That's right, 5 comes & phone cuts off. Terrible. They wouldn't want this done to them.

I joined eHarmony and paid for a full year. My year is up and of the men who were matched to me 100% had their account "terminated" by eHarmony for safety reasons. Yes, you read that right, seriously, 100% were con men. Thankfully, I was not taken in by any of them and eHarmony was very proactive to protect me since some of them were "terminated" within 24 hours of opening communication with me. Very sad but certainly not eHarmony's fault that there are so many criminals out there trying to scam folks out of their hard earned money not to mention causing emotional distress and pain.

Been on eHarmony for the last 6 months and can honestly say I have not had one single match that I had any interest in. Match is too far, no common interest, no photo, no attraction, etc. I’m a middle aged man who is very active, i.e., hiking, running, etc, and state that very clearly in my profile. I get matched with women who look like they couldn’t climb 3 flights of stairs. Really?! I’m done with eHarmony. Whatever “algorithm” they use to “match” is worthless.

I tried it for a month; was matched with 230 people of whom 90% lived in the suburbs 10 or more miles. I live in Chicago, you would think there would be SOME men from the city area. Most had significantly different interests and values than I have. The matches would say 100% but reading their profiles I would realize they were conservative/right wing and religious. I have no idea what algorithm they use, but we would be better off if they used chickens to pick names out of a hat to match.

I tried it two or three times on free trials just checking out how it worked. The third time I decided the special was good so I signed up for a year. After a few months, they told me there were no matches for me and closed my account but refused to refund the remainder of my payment. They closed my account the day after sending me a whole set of new matches plus new people sign up all the time. It made no sense. What a scam!

I tried eHarmony for several months and did not find matches. The last time I was shown a 100% match I became really upset with eHarmony. The man was exactly the opposite of me. He liked many things which I did not. I wrote eHarmony customer service many emails to try to remedy this. At first they said that it was probably FlexMatching because they had no other matches for me. They suggested that I go to settings and change my categories to very important so that I would not receive FlexMatches. When I attempted to do this, I found that the categories in which we differed were not listed under settings. I contacted eHarmony again and they told me that the man in question was shown to me because we were both considered monogamous and altruistic. Although, these are admirable traits, they alone do not make for a good relationship. He was definitely not a 100% match.

I spent a total of $36 to use the eHarmony dating site for six months. It has been a complete waste of money in my experience; I wish I had given the money away to some homeless person instead. First and foremost, the site has little, if any activity. Often, I am shown pictures of women who have "moved on." Those that remain are few and far between. Also, one must keep a sharp eye out for scammers. One woman who looked very attractive claimed to be 60, but in her profile clarified that she was actually 40 but couldn't alter her age on her profile. She contacted me, was too overtly sexual for my taste and wanted to communicate offline. Based upon what I've, this is often a set-up for a scam...

I signed at beginning of November 2018. I set my profiles as I preferred. When I contacted support because I was not getting any matches they advised me that I needed to change my preferences to be more open. I followed your advice going against what I was actually looking for in a person. I have had few responses but nothing but people over 2 to 3 hours away from my hometown. I’m not looking for a long-distance relationship. I’m looking for a relationship that is closer to my home so that maybe it will really turn into something meaningful. I contacted eHarmony and again I was chat. I was told to set my profile settings differently than what I would prefer. I feel as though eHarmony is fraudulent and their advertisement and is misleading to their customers. I have canceled my membership and I am very disappointed with their service. I think eHarmony is a scam.

My account was set to NOT auto-renew and billed anyway. This service had modified my settings and performed an unauthorized withdraw on my bank account. I used this service for a few months and found success elsewhere. My account was deleted. Personal info deleted.

The majority of profiles they "match" you with are people who have not been on the site in forever. It would be nice if they would bring back the "Last online" feature as otherwise you could be writing to someone who has been in a relationship for the last year. Awful experience.

This my first time dating online and never again. One response was from a suspicious match that was immediately asking for my phone number, finally give him my phone number and after a couple hours I was getting phone calls from Romania, really? His profile says he was from New York. I noticed that their staff removed the match from the system for undisclosed reasons, soon thereafter. I do not wish to share my information with any more of their users. I asked to have my account wiped and a refund returned. I was given the runaround by both a call rep (Beth) and a supervisor and on top of that they want to charge me the balance.

eHarmony automatically billed me because I was set up to "auto-renew" but NEVER sent a reminder, NOR a confirmation that I was charged, therefore I did not know about the charge in time to request a refund and cancel within their "3 day cancellation period". Their matches were TERRIBLE. They kept sending me 99% compatible matches but they were not even close to my type (I'm 36, educated, have a career, and active). My 'matches' were usually out of my age range by more than 10 years older or younger than me. They were also usually over 100 miles away! Completely misleading and a waste of your time, energy and money!

I joined eHarmony recently. November 2018. I paid 3 months at 40% off but the site: won't respond to my emails. My profile isn’t getting any person looking at it. Nobody talks to me and the few who has interacted only did like a short while. It feels like I’m sitting on a dead account as I’m not hearing from a soul. I’ve been on 4 other nonpaid sites with constant activity and men spoke to me Plenty. I’m very confused and feel duped. They don’t let you select your compatible matches. It is super to be matched with people 3-4-5 states away from you and Canada. I said 60 miles and upped it to 120 and I’m still getting Nebraska, Tennessee, Texas. I’m from Illinois and even the Illinois are far far away. Huge regret. I was told the site would better match you. Yes- it does but why am I driving to a faraway location when it’s not likely worth my travel. It’s any wonder I’m not hearing from anyone? It feels like a scam. Save your $$.

Do NOT sign up for auto renewal. I closed my eHarmony account four years ago and THEY’RE STILL CHARGING ME. Will not close my account by phone. And since I haven’t used the account in years, I don’t know the email address I used since I made that email address solely for use with my eHarmony account. And so I can’t close the account by phone not by email. A nightmare! California has won a class action lawsuit against eHarmony. I’ll be looking to do same from Illinois.

I had an eHaronmy account about a year ago. I canceled it and ask them to remove my profile. A relationship I had started fell through because the woman I was seeing thought I was still trolling for dates because my profile still appeared to be active. I reactivated the account and found they had left my profile active all that time, making mine a "ghost" account. There were scores of "matches" during that time. The women must have thought I was a snob for not replying to them. This appears to be how eHarmony inflates the number of accounts presented to users. Unwitting users like me are turned into shills in eHarmomy's fraudulent user-inflation scam.

I didn't even have the account for 24 hours and they canceled my account without notice. They did not want to give specific reasons. They also won't give me my money back. Makes no sense. I just lost $140.

RESPOND eHarmony. RESPOND eHarmony. RESPOND eHarmony. It seems impossible to unsubscribe. They are intent on you giving up, which I ended up doing several times. That is abusing the situation. I have sent e-mails, now my account details don't work anymore, I have asked a new password to be sent and no response. And I still get those tricking emails, but hey unsubscribing from those actually worked!

Paid for a year which was stupid on my part. The matches I am getting are atrocious and there is no response from anyone. Initially I tried to initiate communication and there was zero response. I am on other paid dating sites (as well as free ones) and get communication initiated all day long. Contacted them to express my satisfaction and their response was that my fully completed profile with a full array of photos should have less selfies. Lol. I have a range of photos and as I said get response all day long on other sites. They indicated they had a satisfaction guarantee and I asked for the details and they said they would give me more time on the site. They should be ashamed of themselves. Such a disappointing scam.

I did not feel safe using their service. I received only 2 responses in the first 12 days. One response was from a suspicious match that was immediately asking for my phone number. Noticing the poor spelling and syntax, I declined the request. I noticed that their staff removed the match from the system for undisclosed reasons, soon thereafter. I do not wish to share my information with any more of their users. I asked to have my account wiped and a refund returned. I was given the run around by both a call rep (Beth) and a supervisor (Chad). The 3 day refund period is a joke. I made the mistake of purchasing a year subscription. They refused to offer a refund of any kind, not even partial. This is not professional. And it is certainly not good customer service expectations. Please do not use this service. They are only interested in getting your money.

People please don’t waste your money. It’s not worth it. I had it for 5 days when I kept getting lots of fake profiles and the only ones that were real it was a whole bunch of perverts. I had to block like 10 people. I honestly decided to pay because I thought it would be different but honestly I’ll stick with the free apps. Now I’m stuck paying for something I’m never going to use. If I could I would give them a negative 10.

Account closed twice for bogus reasons by eHarmony, back to back, and I have not been able to use the website more than a days over the past 3 months. What a complete inconvenience and waste of my time. Here are the details: Twice, within a month or two, eHarmony shut my account down supposedly due to being hacked by a non-member. On the first occasion, approximately August 2018, I tried logging on and couldn't. There was a blue icon that said "RE-OPEN MY ACCOUNT", and I clicked on it and by god it turned from blue to green. And not only that, it would just stay green and the screen would freeze. It would not let me take further steps to re-open my account.

My account was hacked. It was taken over by a hacker who probably used a rainbow table to match my password hash. I was not notified by email that an account change was pending my email verification, it just happened. This is the weakest and worst user security policy I have EVER heard of. They do not work on Sundays so this hacker ran amok for 24 hours with me having to try and mitigate damage by messaging all my matches. Finally I got ahold of chat this morning and they could not help. Then at 2:30 I receive an email saying they had closed my account. Nothing they can do. Scorched earth for my account. So long eHarmony. This is the final straw. First you change your format and become just another expensive Tinder, and now this.

I signed up with eHarmony on around September 2018 and it has been a month and my experience with them is horrible. I get fake profiles matches sent to me indicated that they are interested in me, but when I replied, I get no respond. I had only one man communicated with me, but I doubt if he is real since he has only one picture on his profile. The rest of the matches are just ghosts. I guess I will be stuck with a contract for a few months since they wouldn’t refund to me. As they said eHarmony will continue to withdraw my money whether or not I’ll be still using the site.

Eharmony is horrible. I thought that if I joined a paid dating site, it will be better than the free ones. Man, was I wrong! The people on this site weren’t members so they couldn’t respond to messages. I got no matches, and the ones that I didn’t match were not my type. I got a multi payment subscription and I contacted customer care to cancel. But since it was a multi payment subscription I wasn’t able to. They were still going to charge me even though I wasn’t using the service anymore. Just like any other subscription, I should be able to cancel if I’m not using it anymore, right? Wrong! Not with them. This site is a total joke. Stay away!

I joined so I can find quality Polish men. Because I am Polish and proud. I love my ethnicity and I want to marry the same kind. You can't even search for someone that is Polish. It's either **... Indian... **. What about like our nationality??? That's so important to me and eHarmony failed. For what it's worth, I will be deleting my account.

In general, every online dating site scams consumers and eHarmony is no exception. Join for free? Sure, except you can't really do anything. But eHarmony and the rest do that to pad their user base. Read the other reviews and you will see a common complaint is that people don't respond. Why, because they are not paid subscribers or their profiles are old and outdated and these folks are no longer looking. What about eHarmony's revolutionary "matching" system. Pure crap! I have been matched with people whose values and beliefs are way off. Think Trump supporter vs. Progressive values. It seems impossible to meet people the old way, in real life, but sites like eHarmony gives people false hope. This simply is garbage the way they run their company. P.S.: Do not leave any negative feedback on eHarmony's Facebook page: you will be blocked.

I joined eHarmony for three months. I answered, I believe, 1,000 questions, their max, which took a great deal of time; I hoped I would be presented with matches that would truly correspond with my beliefs and interests. In my opening statement (profile) I stated that I have been a vegetarian for 40 years. Why did I then receive many suggestions of matches to men who chose in their profile picture to display the huge fish they caught, at some time? I had another suggestion for a man whose profile picture showed him hunting. What?

I hadn’t been active on the site because of a family trauma. When I went to become active again I discovered that I had been locked out the whole time even though they were still charging me monthly. I have no hope of getting any kind of credit for this after reading the reviews here. I just hope my experience can save someone else. Be sure to cancel right away after whatever free period if you are not entirely satisfied. They will not give refunds. And sadly their money-grubbing attitude means you are unlikely to get many matches. And frankly, I’d be worried about only meeting scammers or dupes at this point. By the way, when I was active I did have a scammer try to learn things like my mother’s maiden name and such. I confess it took me a bit to realize that someone claiming to be an Englishman was using a kind of usage and grammar that indicated that English was not his (or her?!?) first language. Be careful about what you share.