Chemistry.com Reviews

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About Chemistry.com

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Chemistry.com provides online dating services.It allows users to create detailed profiles and utilize communication tools, with the aim to help individuals find meaningful partnerships. The platform uses a proprietary personality test developed by Dr. Helen Fisher to match users based on compatibility.

Pros
  • User-friendly interface
  • Opportunity for meaningful connections
Cons
  • Poor customer support
  • Inadequate matching algorithm

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Chemistry.com Reviews

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    How do I know I can trust these reviews about Chemistry.com?
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    Page 1 Reviews 0 - 10
    Customer ServicePrice

    Reviewed Jan. 6, 2026

    The whole site is all fake AI. There is nothing real here. Do not waste your time or money ever! It is all smoke and mirrors. All you get are fake replies. They erase profile information. The messages get chronologically jumbled. You never know how many credits you have left. Complete waste of time! If there were zero stars, that is what this site is worth! Plain garbage.

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    Sales & MarketingPriceValue

    Reviewed Oct. 20, 2024

    This site is terrible, I joined because I had read an article about them and their technology. First the interface and software were terrible, Second they offered pre filled in wording for messages, so that I would get the same worded messages from multiple partner suggestions. And third, over half of potential matches were scams. So not worth it.

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      Customer ServiceSales & MarketingPrice

      Reviewed Sept. 8, 2024

      If I could give less than one star I would! Chemistry is a real scam. They charge up to $2 a message and after 5 days on the site and foolishly dropping over $400 for messages, not ONE woman would commit to meeting. I would message endlessly and ask for a date and they would whine, “but I want to know you better, can’t you just stay on this site for me?” I’d offer my email, my phone for texting, a public place to meet, assure them their sense of safety was my highest priority but no, all they wanted to do was text and bleed me dry. Several “women” even began to sound like AI generated conversations because they would repeat the same questions, forget what I had clearly said just a minute before, and never really revealed any personal feelings or information themselves. Verdict? Avoid this site like the plague! It’s a total ripoff!

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      Staff

      Reviewed Oct. 22, 2018

      In July of 2007, I met a wonderful man. First, we communicated by email, then by phone, finally, we met. Our first date started at a Starbucks, then we went to a movie and then dinner...we were together for 8 hours! A vacation to the upper peninsula in September. By October, we had keys to each other’s house. We went on a cruise in April of 2008...he proposed at the bon voyage party! June 23, 2018 we celebrated our 10th wedding anniversary! As with anything, you will get out of it what you put into it! Keep your eyes, ears and heart open.

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      Staff

      Reviewed June 4, 2018

      Chemistry.com is a great site. I love the opportunity to find people to talk to or even meet. Many site offer the opportunity to meet new people but no other site is as easy to manage and navigate as this site. I like how much effort was put building a friendly site like Chemistry. I really enjoy every piece of it and will recommend people to visit at least once Chemistry.com. Sometimes you have to be patient and take your time reading so that you can find the right candidate do not discard yourself. Continue trying.

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      Verified purchase
      Customer ServiceOnline & App

      Reviewed April 20, 2018

      My experience with Chemistry.com was horrible. Are used the app one day that signed up for six months and found that most of the profiles have no pets and no profile. Horrible service. It’s also the field with advertisement. It's not a user friendly. When I called two days later to get a refund they told me no because I used it one day on one person who seems to not be a real person. So before I went any further I’m trying to figure out how this works I just thought I’d would go ahead and cancel delete my file and get a refund.

      Their customers service could barely speak English and told me are used it one day so they cant I give me a refund. I asked for a supervisor. They told me there is no supervisor. I asked for a refund again and they told me, "There are no refunds. I’ll have to disconnect the call now" and hung up on me. I called back and the exact same thing happen. I do not think it’s fair to take someone’s money for a six month subscription that was used only one day and the customer is very unsatisfied with the app in most customer service. Chemistry.com I want my money back minus the one day that I used to show some customer satisfaction and make an exception for customers who are very unhappy with your service.

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      Staff

      Reviewed Feb. 20, 2018

      I started with a 'free account' and within 1 week, 15 people showed interest, but you can't communicate with them, so I joined. Most were 'bots', FAKE PEOPLE who could only type "Hi" or "How are you?" After paying, I get 1 person a week, sometimes one person every two weeks, who wants to communicate with me - showing Chemistry.com uses bots to draw you in.

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      Reviewed Jan. 20, 2018

      Terrible products Watered down or mixed wrong. Also, delivery was 3 weeks late and they refused a return stating I'd pay for shipping both ways, a restocking fee, and a handling fee. ANNE ** is a nightmare completely off her nut. Save yourself time, money. Go to BULK APOTHECARY.

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      Reviewed Nov. 6, 2017

      I have been trying to get removed from this website. All phones numbers are phony. I signed up for 1 month and they immediately charged me for 6 months. I notified my bank but it takes time to dispute. They should be shut down. This is an outrage that they have my credit card info and they have no way to be reached.

      Thank you.

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      Customer Service

      Reviewed May 4, 2017

      Just like most of these reviews, Chemistry.com is a SCAM. DO NOT SUBSCRIBE. The company is just a cash cow to generate money from people looking for love. There are no real people (men in my case) on these online dating sites. Everyone is a scammer. I lead on a scammer for a while to see where it would go. He said he was Dutch and an oil drilling consultant. His mom was Dutch, his father American but he died when "Van" was 3. Van moved to the US four years ago and lives in Falls Church, VA. But, as a researcher, I looked through property records etc. and no one by his name came up anywhere in the US.

      Most of his emails were about what he wanted in a woman, what love meant to him, etc. It was obvious it was scripted and he didn't respond to my questions fully. Soon he said he was working on a contract in Cape Town. At that point, I asked him to send me a selfie with a current news paper headline in the photo. Of course, that was the last time I heard from him. Match.com, Chemistry.com and Our Times are all connected and are all SCAM online dating sites set up just to part us from our money. They do this by auto renewals and blocked sites, etc. Be WARNED. Do not sign up for any of these sites... They don't work and you'll just lose your money.

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      Chemistry.com Company Information

      Company Name:
      Chemistry.com
      Website:
      www.chemistry.com