Chemistry.com Reviews

I was scammed by one of your consumers. He was sweet in the beginning and then immediately requested personal information and just became absurd with his love and devotion, only for me to find out that all his emails were false and a waste of my time.

Chemistry.com has a lot of potential, but it's got huge problems. The site's personality test and personality coaching seems pretty accurate and helpful. However, I was inundated with messages from con artists. Also, you can't search by area or zip code. And, I sent out 96 emails and got 1 email response. I contacted customer services multiple times but they were ALWAYS busy. I quit the site. I did get 1 date, but she also quit the site because of all the con artists and poor website function.

I paid for 3 months subscription to Chemistry.com, the sister company of Match.com. I must be a popular target for scammers... age bracket. I get "Winks" and messages only to go to the website to retrieve the sender's info and it magically disappears. Scammers send me "txt me **" numerous times a week. Match.com sends me a daily list of "my matches". However, no similar list from Chem. I want my money back. I'll stick to Zoosk and Tinder with real online matches!

I got on this site with the intention of finding an honest partner and didn't feel the need to subscribe as I wanted to get a feel for what was being offered. Every person who has so far contacted me (usually on the "free" weekends), has turned out to be a scammer. To suss them out, ask to meet face-to-face or Skype so you can put the face to the profile!

I get email from 2 scammers. First, the one in Nevada, Las Vegas. He said he is Maritime Engineer. Why Maritime Engineer live in desert? He told me he love me dearly, want to married me. Right after a week, he said he must go to work oversea, at South Africa. He want to know my cell phone to hear my sweet voice. So I denied to give him cell phone number. He's so mad. So I disconnected with him. The second scammer from San Diego. He also told me he is Civil Engineer. Right after a week, I told him I want to date and meet him at Temecula. Next day, he said he must go to Cyprus island to sign contract with his new company. And few more days, he got my phone number. He text to me. Want me buy iPhone gift card $50.0 and scratch it and send code for him to used so he can contact his partner.

I initially filled out a questionnaire for Match.com, but did not pay to join. I received frequent emails asking me to join, and advertising their sister site, Chemistry.com. I decided to sign up on Chemistry for a 3 month trial. Originally, I received several "matches" per day. However, they definitely did not match what I was looking for. For example, I asked for non smokers only. Most matches they sent me were smokers. Then began a crazy, at times frightening journey.

Chemistry has charged my credit card, Match has my information. I have asked to be removed from Match due to overcharging. Now tonight my credit card has been charged by Chemistry.com. I am going to file a consumer fraud complaint with the attorney general about the unauthorized charging of the parent company, and the overcharging of Match.

In my last review, I said that Chemistry.com did not shut down the scammers I reported but I did notice that 2 of the 3 people, who attempted to scam me, well, their profiles are no longer available to view. Not sure if this means they were shut down or they made their profiles unavailable to me. It could mean either scenario. Chemistry.com did not contact me about my reports of the scammers so who knows what happened.

Joined for a one month trial period... Every matched person and I counted that contacted me was a scammer. Profile listing showed them as being in a certain area but instead they were not. Lots of fake profiles some are duplicates from Match. I guess they share but the problem with that is that those who are on other sites cannot contact or be contacted. Big waste of energy and time and money. 120 scammers of them instantly 20 "was in love" and then when reporting that a profiles photo was of a model after an internet photo search found on a photo buy site... nothing was done. Even had the experience of watching a profile being changed in the "stream." A woman's profile was slowly being transformed into a male's photo and profile. In that particular case the scammer had already contacted me before and their profile disappeared... and was now being recreated before my eyes.

After registering, free messages were permitted, most often replies were stopped, ended with pay now to read reply!

You cannot access Chemistry on the web... Something is horribly wrong.. The address will not load up... Also, there is no customer care phone number you can call to explain to them what the problem is.. I can't believe Chemistry is unaware no one can access their site on the internet..

One gigantic problem I have run up against with Chemistry.com is that there are men who claim to live in the Denver or anywhere in Colorado (anywhere really), and they each have a unique story to tell, but the reality of it is that these men are really pretending to be someone who they are not. Why? I have no idea, but unfortunately I have fallen victim to this 3 or 4 times in the last 2 months.

I have had the same problems as the other consumers on this site. In addition, I've been harassed by one particular man who has somehow figured how to create several false accounts. These men send me an "I'm Interested" message and an email. The first time it happened, I alerted Chemistry.com and they shut down the site of that profile.

I joined on a 'free' weekend on a Friday night - of course the account I set up wasn't 'approved' till the Monday... which means that no contact or 'openness' of the account was available. So I actually got a pre-paid card so I could try it for one month. I check my account twice a day - once in the morning, once in the evenings... so I have gotten to 'know' the pictures, the profiles, etc. And I find that every 2-3 days the pictures change to a new profile - but always the same type of pictures. And always the same type of profiles. I also get 7-15 messages from the site a DAY stating that member : "text me [insert some phone number to call] : is interested... of course I did complain to the site managers but got a generic comment ending with, 'sorry for the inconvenience'.

For some reason, I thought it would be okay to join this site. I signed up for 3 months and they charged me over $60 which is not what the charge should have been. They have sent me bogus contacts. A couple of people who contacted me spoke broken English and the entire site scares me. I can't contact them to talk to them about these issues and my profile being taken off of the site. Horrible site on many levels. I want help getting off of this site.

Just called c/s recently and had to print out the chat box - utterly stupid! They send me profiles, texts, emails and when you try to open up, the profile is deleted for 'bad behavior'. It's a TOTAL SCAM! Note: I'm not even a member! Beware ladies! Lots of hackers getting into the good guys profiles - it's almost a bad script.

I reported to Chemistry.com that I texted someone who appeared on their website and immediately started talking like they are in love and then within a few days left from Maryland and went to Ghana, Africa on business he said to do a study about on tainting cocoa and then to procure gold. He wanted me to send him money because he said that he hadn't gotten his pay yet and could I just loan him some money. I told him, "No". He said that he was mad at me and he was just going to forget about me and I told him, "OK". He tried calling me back after I hung up on him. I wasn't about to answer his call.

This site will not match you. As soon as you sign up, they populate your inbox with fake profile views. Do not make the mistake of paying them money. The site is likely run by a spammer. You will be inundated with fake useless emails. Do NOT sign up. Such a scam.

I have been a member for a month and get barraged daily with email flirtations, however when I hit the link from the email it directs me to the site and there's no one to view. I have made repeated attempts to correct the problem, cancel, and get a refund but the company refuses. Their response is they're protecting me from scammers. My question is how are all these daily scammers able to access their site to send out emails. Are the emails actually phishing data from my devices? They refuse to cancel and refund because I have had actual transactions on the site. Don't even consider wasting your time or money on this site.

I filled out a questionnaire for Match.com and never used the site. But later found out that Chemistry.com billed my credit card $170.00 dollars. My credit card company saw what they did and cancelled my card. Now all my bills have to be re done and just because Chemistry.com uses unethical billing practices. They should be held accountable and made to return the money with penalties.

I received an email from a match that was from Va. Beach and born in France. We emailed each other for about 2 weeks and then he wanted to talk to me so I gave him my number to call. We talked for another 2 weeks then he need to go out of town to bid on a contract in Missouri. He won 2 contracts so he said one for 7.8 million and one for 7.1 million. He said he loved me and moving a little fast and I told him he needed to slow down. Then he said that he was going to have to leave to go out of the country and I told him I would like to see him face to face before he left. He said he was going to be too busy to meet but hoped that I would wait for him until he returns. He still continued to call me every day and write everyday. Then it happened!!! He flew to Cape Town Africa and the Airline lost one of his bags which so happened had his credit card, laptop, camera, cell phone and his daughters cell phone that he was going to give her for her birthday.

Do not join this dating site. It is terrible. There are a huge number of people that will write to you that are "scammers". ... meaning they are not really who they say they are will be looking for money, credit card into, etc. Also, the site itself is very difficult to navigate and they do not send you the number of matches that they say they will. I have been on there for over 2 months and have not received one legitimate email.

After being on this website for two weeks, I was contacted by men who appeared to be interested in pursuing a relationship with me. They immediately want you to email or text them. The # is not even associated to the city they claim to live in or be from. They give you these bogus stories about having a child who lives in another country, having a wife who has died or they are a soldier in the Army on assignment. I have not found the first genuine man on this website. Every one of them appear to be scammers. You don't know who is real and who is not real. Where are these scammers getting all these pictures of people who appear to be real people? My advice is to never send your photos to these people because they are using your pictures to create profiles on websites to scam other unsuspecting people. Nothing seems to be sacred anymore.

First of all, I didn't even become a member of Chemistry.com, and they put up an old profile of mine from Match.com. I didn't authorize it. I got two emails, both from scammers. You "fell in love" with me almost instantaneously! These men will not Skype with you because they are using stolen photos. If you ask them to Skype and they won't do it, that's a dead giveaway!! They will give you an email address but if you try to do a reverse search on the email address or phone number they give you, nothing will come up. Somehow they have untraceable phone numbers and emails.

Chemistry.com is owned by Match.com or at least it was several years ago. Chemistry.com has gone from an ok matchmaking platform to one of the "worst" places online for matchmaking. Assuming any "real" matchmaking is actually going on. I can guarantee you 100% that within 10-30 minutes of logging into your account you will receive "at least" 1 wink or some other communication indicating someone is taking note of you. This will happen 100% every time you login to Chemistry.com. Every time. A sudden influx of supposed members seeking your attention just as you arrive on the scene.

I rejoined Chemistry.com. Hadn't been on it for two years. After a short while, the website indicated that I had a new message from another member. The website kept prompting me to pay for a subscription in order to see the message. So, I paid. And then I discovered that the message was from a scammer, which Chemistry.com later verified. I complained to Chemistry.com that they are an accessory and beneficiary of the scammer, but they just wished me luck with my search.

Profiles with heads pasted over original photographs. Free weekends for non-payers brought out MANY MORE creeps. The written profiles by members seems legitimate, until they write a request. Then, they struggle with the English language. Such as.... "What you do for Val?" "You have nice Val?" Val meaning Valentines. I began feeling violated and unsafe. Therefore, I removed my picture and posted a fake one. Also, I changed my profile stating that I own an ostrich farm. Yes, I have contacted this company. They have not responded. This was my first experience on a dating site. After the first two weeks, I cancelled my membership. Unfortunately, my profile (currently fake) is posted until my 3 month subscription expires. STAY AWAY FROM THIS DATING SITE. SCAMMERS, FAKES AND CREEPY.

This is not an exaggeration. > 90% of the profiles received on the site are from scammers. They are easy to recognize because they use scammer-grammar. If you ask them where they're from, they make up a story about why they spent time out of the country. They email you and immediately want to get off the site, so they give their private email address. They say they've read your profile, but never say anything specific about it. They want you to tell them all about yourself, even if you've already put it in your profile. Their profile often will say something vague under occupation, like engineering or government. They're almost always "widowed." The kicker for me is that they all say they're honest and are seeking the same.

When a possible match finally "wanted to get to know me better," it turned out to be a West Africa money scheme. Not infrequently, a match contacts me from hundreds of miles away, against my specific distance preference. It just doesn't get better, there's an aura of fake all over the place. I just got an email that I got a wink. In my inbox, this wink was not present. Go figure.

You will quickly note certain syntax and jargon isn't consistent with the way Americans speak. Also after googling guys' names, found Facebook and LinkedIn accounts of the real person whose pictures they steal. 20-30 contacts with men, all of whom were fraudulent. Raised hell and finally got my money back from Chemistry. Don't waste your time and use caution.

This dating site has nothing but a bunch of scam artist on it. It is so bad, I canceled my subscription a week into it. When you ask them about it, you get no response. This site is by far the worse and associated with Match.com, whose site has gone totally downhill with the same issues and should be shut down. There is totally no security or screening put in place. There are a ton of messages or refer to themselves as "textme" followed by a number that are all fake. It gets into your personal email address but not into the site. How is that happening??? To-date after close to 6 months, have not come across one legitimate match. This is absolutely disgraceful! They take your money (and it's not cheap to join) and you're stuck! SHUT THIS SITE DOWN!!!

I am so so sorry I ever joined chemistry and feel they should return users money. Every person that has ever contacted me through them are love scammers. Everyone. They are always attractive and very romantic and poor woman fall for it then they start with the money stuff. They are stuck in a country and so on. I didn't get that far because they to me are easy to spot. They dive into the baby and I think I love you stuff way too soon for American men and they mess up on the language. Our language isn't easy to write. You ask for pic and all of a sudden they can't send it. They might say to go on web cam which if you do you don't see them and again with an excuse but it mean your computer has been hacked. Chemistry should be sued and I want money back from them. They are horrible.

While a member of Chemistry.com I began to receive messages in my personal email from people like "Hit me" or "Text Me" that included phone numbers. This began to happen on a daily basis. Usually they were sending "winks". When I checked my account these people were not listed. I complained to Chemistry.com and was told that sometimes these people "slip between the cracks" of their security. They did not propose to investigate the individuals. I ask to have my information deleted from their website and my money refunded. They did delete my profile, but refused to refund my money. I had paid for 6 months and only used 3. This constitutes a rip off in my mind.

Same complaint as another reviewer. I just joined the site 2 days ago and then my account was terminated saying it is in the best interests of the community. I haven't done anything or sent any inappropriate messages.

I had three men try to get close to me then try to scam money from me... It all starts out the same way. They get your email or phone. They start texting and calling in a couple of days. They are talking about love and a future together. They use good stories. They all have wives that die and a kid that is somewhere else in another country or state, but you will never meet them. When you insist all of a sudden they have to leave the country. Little by little they try to get your trust then try to get money. Beware, beware.

I have been on Chemistry.com since Jan 7, 2015. My total count of hustlers to date is 34. My total count of contact with legitimate people is 0. I am getting real good at spotting them since the real contacts is 0, but I talk with them and learn their tricks. So far I am out of money. I inquired to Chemistry.com if they had any real people on there and they said they do their best to screen. The screening process is not the issue, all 34 passed my initial screening process. 2 have even passed several weeks of email and chat.

I am really disappointed with this site. I signed for a 14 days free trial. After a week of managing the account with no problem...suddenly I was not able to log in with my email or user name that is required. I contacted chemistry.com via email about this issue but I did not get any response back. I know something was wrong. I emailed from different email address and I got this response...

I signed up as I thought Chemistry.com was a legitimate site. I would definitely say not now! I have in 2 days received 14 winks from women in their 30's and I'm 60. Come on, give me a break people! Curiosity made me text 2 of them, and one I get this little picture of this girl who looks 20 and she says her name is Mary ** from New Jersey and is 30 years old, while the email I received from Chemistry.com showed the user was 32 and from Grand Forks, ND. Obviously scam material.

Had a woman (I wonder?) named Millicent ** who sent me a message thru Chemistry.com, which I never officially joined, to text her at **. I did and I find out the number is a Billings, Montana area code, but she is actually in Ghana supposedly studying to be a nurse??? She told me she was financially stable, but after a few more emails I get a text that she has malaria and doesn't have enough money to pay for the medicine and the hospital care! She even called me too but as usual you can't hear her clearly with all the background noise! As it always is when you're being scammed! It started with asking or begging for a few Hundred Dollars and would have gotten request for more as time goes by! BEWARE!!! Don't Ever! EVER! EVER! Give them or Wire them Money!!!!!! PERIOD!!!!

This had to have been the worst dating site ever. It was such a long process to sign up and do the quiz etc. It was not fun! And then, I go to log in and it says, "there was a problem with your account." They don't have any customer service numbers to actually speak with anyone and straighten it out. I simply took the personality profile and I uploaded a face shot. I never got to get on the site. I don't think there is really a free membership and I sure as heck wouldn't pay for complete lack of customer service.

Chemistry.Com has terminated my account stating it is in their BEST INTEREST I am not a member of their community!!! ALL I WANTED to know if I was Hacked, Impersonated, Credit card information compromised. They are telling me I have to have a subpoena/search warrant to have MY OWN INFORMATION!! WHAT IN THE HELL ARE THEY TALKING ABOUT!!!

The number of scam members has become comical! I would estimate about 95% of the contacts are scammers. It has become a game with me to try to catch these people and report them to the user site. I have offered to be their employee just to screen these people! This hasn't happened with other dating sites. Chemistry.com doesn't screen their members at all! A complete waste of $40, which is far more than other sites.

I joined Chemistry.com in September 2014. I was honest in my own profile. I rarely got any matches, the only matches seemed to be from the stream/who was on line at the time. So I ended my account in December 2014. Then all of a sudden within two days I was matched with two women. I was in heaven. Both of similar ages and both involved with textiles and buying materials abroad in Asia. One of the woman "left" the country in late December 2014... reportedly on a buying trip. She gets stranded there and needs money to get home although she reportedly has a check for $86000.00 with her.

I terminated my membership with Chemistry.com due to lack of interest with the profiles I was sent. I later received an email to return to Chemistry.com to try the Free Weekend To Communicate. I returned an initiated conversation with someone on this site, only to have every other word blocked in the paragraph I sent. Free communication should be free communication, not blocking every other word you send. This was a ploy to get you interested and force you to acquire paid membership. This dating site is a rip off!

I joined this site about 3 weeks ago and keep getting bombarded with notifications from Chemistry that I had received winks. The problem is when you look for the profile of the person winking at you, it doesn't exist. Secondly, I keep receiving annoying email from Chemistry from members who have no name only a heading that reads "text me" with a phone number attached. I complained about this to customer service and the rep did note my issue. Customer service advised me to contact technical support but I could not find their email. I resigned my membership after this.

The number of bogus and scam accounts created by unscrupulous individuals far outnumbers the actual account holders. Some days I received four to eight contacts from "**" as their tag line. Several of the members accounts had clearly been written by non English speaking individuals as evidenced by their lack of grammar and syntax skills. DO NOT WASTE YOUR TIME OR MONEY!!

I wanted to remark on some who have said that they reply to winks/emails only to be left with a "profile doesn't exist" message. This is not a ploy to get you to sign up. I have found that many of the profiles are scammers. Chemistry.com has a link on each profile to report suspected scammers. I have done so several times with evidence that the profile is suspect. The profile usually has been removed almost immediately. You then get that "profile doesn't exist" message. Of course, it could also be someone who just signed up for the free weekend and somehow removed their profile (although I've heard it is difficult to legitimately get your profile removed). The real problem is that so many of the profiles are scammers and Chemistry.com doesn't have a better method to block these people from posting in the first place. I've had at least 50% of winks/emails be scammers.

I subscribed one month, and with no any warning of my subscription ends and I will be charged another month fee, they charged me another month just because I sent 3 messages after my subscriptions ended. (This was happened only 3 days after expiration dates, I obviously didn't realize.) I called customer service for refund, they said no for my extra message. I learnt a lesson from this company that don't trust chemistry.com by using credit card. Btw, match.com is the same company with them.

I thought the "scientific" premise was bogus and not worth paying money for...after I paid money for it! Many of my Chemistry "matches" had no profiles and did not match my criteria at all. The matches seemed chosen on an absolutely random basis. A terrible site that I wasted time and money on. Lesson learned. I terminated my account after a few weeks.

Chemistry.com has been trying to get me to return to being a paying member. I have declined their offers. Then they emailed me a notification that someone has sent me a message on the site. While they provide a button to click in order to see the person's profile, clicking that button takes me to a page to sign up as a paying member. Any other attempt to see the person's profile produces the same result, other than their city of residence (Minneapolis) and screen name. Today, they sent me an email telling me that someone in MY CITY (I live in Iowa, 4 hours from the Twin Cities) is interested in me. It's a person with the same screen name who resides in Minneapolis.

I joined Match.com - a day later I got an email to get a "free" Chemistry.com "profile." I filled out their form and started getting winks/emails, whatever, but they want me to join. WHAT??? I joined Match and paid THEM money, I have NO interested in joining two sites at the same time. What kind of a con is this?

I am in the midst of Internet dating assessing sites and giving my spare time to the internets. I have joined eHarmony, and two days ago, created a profile on Chemistry. Today I cannot log in. I sent an email. I received an email stating I violated the terms of service and its best to not be a member of their community. I'll just give my money to eHarmony then. Your loss Match. I'd love to know if I've been hacked - however they have unprofessionally shut their communication down.

I joined for 1 month in July 2014... 34.49 and had no luck and tried to quit... they negotiated to let me try 1 more month at 1/2 price so they billed me and refunded 1/2 then still in August I quit online by cancelling the billing and requested my profile be removed.... In Sept. I received an email that offered a free day and I clicked the unsubscribe link and got a welcome back banner. I contacted my PayPal extra card account, had my card cancelled and had a new card issued. Then in Nov. I got billed again... on a card that is closed and talking with PayPal extra... they said “Contact the vendor and talk with chemistry.com,” they said “Contact PayPal extra...” So I am screwed... I’m paying off these crooks and getting rid of all connections and probably PayPal also.

I agree with much of what I have read here about Chemistry.com. Most of my winks, interested in me have been bogus. I receive emails from members urging me to text them several times per day. When I click to see the profile there is none. I am frequently selected by a member only to find that the profile has been taken down. This often occurs even though I have responded within a minute of receiving the email notice. Most of the winks that I receive are from "women" 30-35 years old (I am 61 and have specified my preference as 45-55 years old) who live many states away. When I analyze the first three numbers of the text address that is provided (the telephone area code) I always find that the location is different from that which appears in the email.

Nothing. Since the second day, I have tried to resign and get my $$$ back. When I finally get to email, I fill it out but can't send. I'm furious!!!

I signed up for a trial membership and gave my credit card information to do so. It was for three months. I cancelled the membership near the end of the trial. I had used a secondary credit card that I don't put much traffic on. My fault for not checking my bills closely, but with having lost my wife to an extended illness and severe health problems with another relative and the demands of keeping a small business afloat.... oh well. They put me on some kind of rebilling for quarterly payments of $81. I never received even one email from either the admin for the site, about the billing about to happen, OR from any potential mates. I can't be that unattractive, as I did get 100's of emails via Match.com in that same time frame. So, the hit me up for 3 more payments before I finally caught it. After a lot of phone arguing, they agreed to refund two of the three. My credit card company can only dispute up to 60 days, they say. So is this criminal? Taking someone's money without permission? Providing no service? Sounds like larceny to me.

This afternoon when I went to check the site, my email account, password and identity was stolen by an individual claiming to "**". This individual is a male, claiming to be a widower. Two questions that I had answered were posted on his page which I found because the places that I frequent are in Maryland and not Idaho. Ladies, please be wary of this person. He also went by "**' and also "**". I recognized the man because we had communicated back and forth through emails. I sent an email to Chemistry and demanding a return call. Unfortunately I cannot call because they will not post a phone number. My next step is contacting the authorities because of this.

Chemistry.com is owned and operated by the folks who run Match.com as their sort of high-end answer to other sites like eharmony.com. However, I quickly noticed after joining that I was getting daily email notices and "winks" from members that didn't even exist. It's just a ploy by the company to get you to visit the site - when you click through on the email notices, you go to a page that tells you that the profile no longer exists. I emailed them about this annoying ploy, but they claim that people cancel and/or block their accounts all the time...sure they do, but when you get a dozen such notices a day, something untoward is obviously going on. That said, there ARE real people on Chemistry, I just don't see the need for all the annoying marketing on their part to get people to visit the site. This doesn't happen (as much) on Match.com, so I'm not sure why they feel the need for this on Chemistry.

What can I say...I've been on this site for about 2 weeks and it has been useless. They don't give any thought to what your actual preferences are. I gave a specific age range and distance radius, but that really doesn't matter. I get matches that are 20 years younger than me and 20 years older. And they're from all over the state. Why would I want to get involved with someone that lives 3 hours away? Seriously? And don't get me started on all of the guys that are "widowed" and speak broken English...and are looking for someone just like me. Sure you are...and you live in another country and will be asking for money before too long. Even when I say I'm not interested, the same guys pop up again and again. Good thing I signed up for only 3 months. I don't want even 3 days more of this. Stay away.

Chemistry.com, you play on the hearts of individuals that are actually seeking a true relationship. At the age of 58 years old, getting emails requesting my attention from the following only leads me to believe that your site has not established or has no concern to establish a filter to eliminate such responses...

I have spent several months on the free end of this site. I've had several communications with their customer service department by phone, now that I finally decided to spend the money for a subscription, the phone number is no longer available. Now that I've paid them money, I have less access to the site than I had on the free end.

I did not authorize a charge made to my credit card.

Approx. 1 month ago, I signed up and paid to be a 6 month member with Chemistry.com. Immediately I began receiving winks and emails. When I went to communicate with the members that contacted me, I found that most of them did not live where their profile stated. The accounts were no longer activated, or they only wanted to communicate with me through their personal yahoo/gmail email account, being that "it was their last day" with Chemistry. 2 weeks later, I was unable to access my account and contacted Chemistry.com, to find out that my account has had "suspicious activity" and that my profile had been altered. I contacted Chemistry to find out what had been done, but I was only told that the money that I had paid would be refunded, and no further information could be given to me. I have no idea what was done to my account. This is the second time that this has happened to me, the first site was Kiss.com.

I have received several emails on Chemistry.com that either want me to text them or email them at a Yahoo address, even though my profile states that I will not respond if asked for these. Also a lot of times, the profile is about a woman and it's a man emailing me. This makes me believe that the profile has been hacked. I've also received emails that tell me if I want to see pictures, I need to click on this address and then re-login to Chemistry. Don't do it!!! I have found that several of the profiles are not active as soon as I receive an email from that person. I have asked for a refund which they will not give because I've emailed a member. No one should use this service.

I paid for a 3-month subscription to this site and canceled it after 3 weeks. All the winks and interests appeared to be nothing but scammers. I never got a reply from any of them and most of their profiles were removed. Anyone I contacted never replied. I have never had that problem with any other site I have been on. I am in my late 40's and anyone that emailed me looked like a supermodel and was in their 30's. None of the contacts were anywhere near me.

Dear Chemistry, Where to start!! So here are some questions hopefully you can answer them for me?" After I sent this letter to Chemistry, I did receive a response from them asking me to go to an online chat area. Now, I have the challenge of signing in? I click on the person that has sent me a wink or message but when I put in my password that I haven't changed, it comes up "Sign in was unsuccessful. Please try again." So I even tried the forget e-mail option and haven't had an e-mail back from them?

I was on Chemistry dating site and got kicked off. No explanation, no nothing and some emailed me I met saying I was a scammer. That site sucks. I would not recommend that site. Good thing I did not pay and used the free service. They are crooks, and scammers at least tell you why you’re kicked off.

From the start there were no acceptable women within a reasonable distance from my home. Few of the women had pictures up and those that did were often not still on the site. For a few days now, nothing has come from Chemistry.com while I am bombarded by other sites. I am a healthy, attractive eighty-year-old writer, living two blocks from the left coast lands end. I give up.

Almost as soon as I signed up and had my photo and profile accepted I was removed. I had not even completed a profile except to check the options available saying what kind of human I am and describing myself. I was quickly removed from their site! I asked for specific information on why I was removed and got nowhere. Not a nice place and after reading the problems posted here by others, I am GLAD I am not up to THEIR standards!

Aloha. One day I tried to log in to my acct but was unable to. The website said my account was canceled!!!! Which I knew I had just renewed it!!! So I emailed their CS department. The first time CS representative emailed me to tell me that they had closed my acct and blocked my C/C from being used on their website saying there had been suspicious activity??? And would credit my moneys back. I emailed back asking what kind of suspicious activity and should I be concerned about C/C fraud??? They responded by saying my account had been Hijacked!!!! And that's why they closed my account and blocked my C/C from being used on their website???

I decided to try multiple dating sites at once and Chemistry.com was one of them. The first thing that happened should have been a warning sign. When I tried to pay with my credit card, it got flagged as suspicious activity which is strange since I use that credit card all the time for online purchases. Now the features are ok and comparable to other dating sites, but what separates this one from other is the amount of scammers on here. I would say, at least once every few days I'd have a "Wink" and an message in my chemistry.com inbox from a profile with no picture and no profile. However the message was detailed and of course leaves a phone number and or asks to contact them outside of chemistry.com via e-mail. On free communication weekends, the frequency of scammers winking/message you goes up two fold.

It's phenomenal how many times in a day that I received notice of a person "interested" or who emailed me on Chemistry. I would check an email that I received within 1-2 minutes of hitting my inbox, and I go to see, only to find the profile is "no longer available". It could happen easily ten times a day. OR I get an email from someone way far away, sending me a number to text them at or a Yahoo email/messenger account. IF I wanted to use Yahoo chat/messenger, I would have signed UP for that instead of signing up for Chemistry. What a joke it is. I have to assume that Chemistry continues taking money for these profiles, because surely they aren't paying someone to sit around and create them every day, simply to increase an illegitimate membership.

I signed up for Chemistry.com to give it a try, and after deciding it wasn't for me, I cancelled before my first month was even up (because I was afraid I'd forget later, and get charged again). It took a few months for me to realize I was still being charged every month. Assuming I didn't complete the process to cancel the account correctly, I went through the process again, and was still charged the next month. I called the toll free number, and an automated voice took me through the process of receiving a "courtesy refund" but it was only good for the last month. I'm watching to see if I still get charged again.

I have a number of complaints. Over a 3-day period, I was having a very nice and respectful conversation with a nice gentleman in San Fran, I decided to give him my private e-mail and his profile was immediately terminated by Chemistry.com. Before he could read it, I called to ask why and they wouldn't give me a specific reason, just a general reasoning. This happens all the time. I get an alert and as soon as I log on, the person has been deleted. They apparently have a lot of red flags about what people type. But I think they should be the ones red flagged. There is something weird about this site.

On 6/27/14, late morning, out to Chemistry.com site to check for matches. Password wasn't working. It's set to remember my log-in name (but of course, not to remember my password; never leave the box checked to remember your password on any site). Password is "strong." Clicked the "forgot password" link, which the notice is delivered to your email instantaneously, usually. Went to check my personal email to see if the notice came through, and nothing. Back to Chemistry.com to try log-in again, repeated the "forgot password" step; notification email from Chemistry never arrived.

I checked my bank balance and did a few other things on the computer. When I closed my browser and was about to shut down my computer when a message came up on my desktop. It read: "Are you sure you want to cancel this transaction?" I had made no transaction and certainly did not visit the website of www.chemistry.com.

Today I checked my bank account and found a charge by Chemistry.com of $42.63 on my Wells Fargo Visa Card. I never dealt with this company. After googling I found out that it is an Online Dating Service!!!!! How did they get my credit card No. and were able to charge my account. I contacted the Bank and they put the transaction into the dispute state. I did not want to cancel the card since I am currently travelling in Europe and plan on using it over here. Sending a new card is impossible since I don't have a fixed address here.

I would get winks, emails, matches, etc. when I went to reply and take it further, fully 95% of these were already taken down. (The profile has been taken down) for whatever reason. I contacted the site and was told a bunch of hogwash as to what may have happened for these profiles to be taken down. It did not matter if it was 2 days or 2 minutes. (Literally, I was online, saw a match pop up and by the time I could respond, it was already gone.) Out of maybe 50 responses in the last 2+ weeks, 2 have actually been legit. This is not what I paid good $ for. To the other gentleman, yes, count me in on a class action lawsuit.

You'll get nothing but bogus "winks" and "likes" and when you go to check out the profile, it's mysteriously deleted. Not sure what this does for them or if they just have rampant abuse happening on the site, but it's really annoying and renders membership totally pointless. The worst, though, was when I tried to cancel my account and get a refund due to the constant spam. The worst, though, was when I tried to cancel my account and get a refund due to the constant spam.

This site sucks, everyday I get at least 3 scammers trying to get me off site. I have complained to them & they send me the same cut & paste reply. I'm wondering if they have any real people at all. I did not have this problem on Match.com.

After one month, only one person was real out of MANY "interests" and "winks". There are scumbags posing as women on this site... and then Chemistry deletes these phony accounts within 2 hours or after 12+ hours. I've had to send a message to someone, asking if she was real - a real person. This site really, really sucks and has been a waste of my time and money. They automatically renew your account without informing - typical of these sites, really. So avoid this site. Seriously.

Where is your 24/7 emergency hotline!!!!!!!! **, my account has been hacked and I have to just sit here and wait!!!! All the money you people make and you cant hire a few people to take a few phone calls!! Absolutely terrifying, what is this person doing with my pictures and credit card information!!! Someone from chemistry contact my immediately!!!!

I have been a member for about 5 weeks and I have received approximately 100 Winks/or emails. Nearly 65% of these were bogus and many of the alleged members lived in other countries and offered their contact information readily. I have forward more than 25 such incidents to Chemistry.com and I spoke with the Parent Company, IAC. Their internet security is substandard; before I realized the scam that was going on, I had released my contact information and possibly compromised my security and The COMPANY could care less. Their response was, "Please help us find these scammers and report them to us." Well that is not what I signed up for - to be an unpaid, independent security office for Chemistry.com. It is a bogus site and I have no ax to grind, nor do I have any purpose other than to alert folks who might be thinking of subscribing to look elsewhere. Furthermore, they do not even offer a chat line service.

Shortly after signing on with Chemistry.com dating site on 12 May 2014, I discovered they totally ignore what you put on your profile. I specified my interest is Ages 65 to 75 and kept getting replies from men much younger than myself. (It was noted on Dr. Phil Show that this is a Scam, whereby younger men are preying on older women.) I also specified my interest was within 10 miles from my town in PA. Every time I checked my profile, it was changed to 25 miles. Despite the miles, I was getting responses from out of State, and Country as far away as the Middle East. Why do a Profile if what you are paying for is totally ignored. I paid $56.68 for three months subscription and cancelled after 3 days. The site refuses to credit my account even though I am willing to pay for the three days I was online. The site also stated that "my subscription included a 30% discount and upon completion of my subscription, the renewal will revert to the full subscription price". This means they automatically renew without permission.

I cannot get rid of Chemistry.com even though I never went as far as giving them my credit card number. I joined Match.com and Chemistry.com wanted to give me a free month. When I changed my mind, the website would not let me unsubscribe. Match.com is enough for now. I am getting slammed with responses. Unfortunately I started to sign up with Chem.com and gave them some information. Now I cannot get unsubscribed and I am being slammed with emails which I delete as soon as they arrive but it is so annoying. How do I stop them?

First of all I didn't pay any money, thank God. Their prices say special, $18 a month. But in fine print it says you will be billed $120PLUS. I LIVE IN CENTRAL WASHINGTON STATE AND THEY WOULD SEND ME EMAILS. They said this person was a match. It came from a town within 90 miles. But when I received an email from this person, it was from Ghana and another from Africa. Am I supposed to hook up with her for an elephant ride and dinner in Tanzania. Yeah, ok. Scam city.

Signed up for one month trial, charged for another month. Going to sue, one way or another, am not going to let this one go. See other people here with same issue. Who would like to join me in a class action lawsuit to keep this from happening to other people? If people don't take action against this type of scam, it will only get worse.

On 4/24/14 Chemistry.com sent me an email advertisement. When I clicked on it to find a 3-month rate for their service at $11.99 per month, so I filled out the information and clicked on the rate. The screen would not allow it and "froze". I tried again Friday, 4/25/14 with no luck: the screen at that point wanted me to take a $17/month rate for 3 months. That's when I discovered that the Chat function advertised as "8AM to 5PM everyday" is often unavailable: you initially get a window that says you are 1st or second in line and that you should be helped in a minute or two (different numbers appear, but always around 1 or 2 minutes). And after waiting for 5 minutes, it then says no one is available.

I just had the same experience that another person had with Chemistry.com 3 days ago. I joined for a month and on the same day they sent me a number of disclaimer pages and then I was emailed I was cancelled. I have never had any problems with any other dating site. They cannot be reached by phone and if you're not on their site you can't reach them. I hope they send my money back.

I just want to echo all the other complaints here about Chemistry.com. It generates a lot of emails that are bogus, and seems to do so especially right after you log on. There are "winks" from people whose profiles that don't exist. The actual matches are horrible. I haven't asked for my money back, because I don't want to waste the time. I just wish I'd read these reviews before I signed up. I also blame Match.com, which actively promotes Chemistry.com and is probably related. I think Match is legit (mostly), but I'm still reserving judgment on that.

Don't subscribe it because it has a hidden auto renew condition in the agreement!!! I subscribed Chemistry.com for 6 months since they provided me very good discount 80% off. I stopped using it after a while and removed my pictures afterwards. This year I found my credit card was charged for $125 from Chemistry.com. I tried to contact them but they did not even provide a phone number. I disputed it through the credit card company but failed because they do have the auto renew condition in the agreement. But it was hidden and I was not aware of it when I subscribed it. They said I did not cancel the account in time so they could charged me. They refused to refund me and cancelled my account. Now I have to pay that amount without even having any service from them! People!!! Be aware when you subscribe anything from that company!!!

I paid for a 6 month membership, created a profile, and then when I tried to log in later, I got a message saying there was an error with my account. I inquired about this with customer service, and I got a generic reply saying that I had violated the terms of use and that my account was cancelled. Am I even going to get a refund? I don't think I did anything wrong or inappropriate. Another person on here mentioned something similar happening to them. For the record it was not discrimination in my case as I am a white middle-aged male. I did see some women who looked genuine and thought the site was legit. So far this is the second online dating scam I have fallen for (the other being the Onion Dating site). Is there a legitimate dating site out there - anyone??

First, to lure you into spending money to subscribe, they send you "Someone is interested in you", or whatever. Once money is paid to them, 9 out of 10 "Someone is interested in you", profile has been removed once you click on it. 99% of their "matches" were nothing what I was looking for. Then, I'd receive emails from some beautiful very young women asking me to text them, or contact them via their private email. Not a quality site, and although I am sure there are some real and honest women on the site, I feel basically it's full of far too many scammers. I contacted Customer Care immediately and demanded a full refund. They would not give me a full refund even though I did this within 3 days of paying them. Do not waste your time or money.

Almost everyone who contacted me on the site immediately asked for personal information, were unable to write an actual sentence or use even a little bit of punctuation. On a few occasions I had the same picture pop up under different names/locations after being removed. After a week of this I tried to contact Chemistry for a partial refund. They refused stating I had used their site. I was unable to find a phone number to call so only had email to use to contact them.

Virtually, without exception, every person who contacted me had a fake profile, couldn't construct a proper sentence, and wanted me to contact them immediately outside of the website. The same people would pop up again and again with the same pictures, same profiles, except different locations. It was a total and complete waste of my money and time. This website should be shut down.

90% of what I received from them are scams. They do not meet my criteria that I have established. A waste of time and money.

I have been on Chemistry for a long time as well as on other sites and the amount of fraudulent emails from people on Chemistry is enormous. It is very frustrating and I would like it if they had some way to mitigate the situation. Overall I would not recommend this site to any women. I don't know if the men's experience is different. For every 12 emails I get, 1 is legitimate. Fortunately it is pretty easy to discern as they never answer your questions with any clarity and they want your email address right away, or they want to give you their phone numbers. Don't waste your money or get your hopes up.

If you're interested in signing up for a dating site, DO NOT use Chemistry.com! It's a complete scam. The personality test is bogus, and I was "matched" with individuals who did not remotely meet my criteria. I received only one email that appeared to be legitimate, and the sender's profile disappeared as soon as I sent a response. A few days later I found myself unable to log on to the site. I have not received any reply to my inquiries to customer service about this, so I am notifying my credit card company that I'm disputing the $39.95 charge for membership. Don't waste your time or money; this is theft, pure and simple.

Wish I had read the reviews. Someone hacked my account last night and took over my profile. I too kept getting winks and emails from people whose profiles were gone. I sent someone my email address which was how they took over my account we think?? The matches were not very accurate based on my criteria. The constant emails were horrible. Why send an email every time you send me a match? Why not a once a day email or just an email when I have a wink or email. I got really tired of deleting so many useless messages. After being hacked, they offered me 3 free days. After being violated like that, I feel a month was called for but could not get it. In retrospect, glad they did not give me a month because I would have gone back on. Now I will not go back.

I am reading Helen Fisher's book, Why Him, Why Her, which is excellent. I decided to sign up on Chemistry.com as a result, since the site uses her personality test. I took the test, uploaded my pic, and filled in my info. None of the initial matches were remotely close, but I thought I would wait a couple of days and log in again. When I tried to get back in, I received a message that said there was an error with my account. After emailing customer service several times, I received this reply: We received your inquiry regarding the status of your Chemistry.com membership. Please know that due to our Terms of Use, your Chemistry.com account has been terminated. We believe this action to be in the best interests of our member community. For reference, our Terms of Use can be referenced at the following link: **.

The techs at Chemistry are wonderful. They answer your questions quickly. Chemistry as a dating site though? I get daily emails that no longer exist when I click on them...members that are kicked off of match are actually allowed to stay on Chemistry... I just don't understand this. So many scammers on here... Be very careful.

I should have reviewed this page before signing up for a 3-month period. I can only echo what other say: people's profiles 'disappear' seconds after they send you an email, you get matched with people who don't seem to be active or paying, etc., etc. Also, and quite frankly this bugs me the most, I get matched with people that are just completely and absolutely not a match. I have very few criteria that need to be met with the exception of a few things, such as the person should not be overly religious or conservative, does not want children and should live close by.

Like many others here, I too receive many a spam email from "supposed" matches. What I found is that I would get a lot of these spam emails right after accessing the site almost like the Chemistry.com had an algorithm designed to keep me coming back. Additionally, the "matches" did not appear to be active. I actually monitored a set for over 3 weeks and not once did the 10 I monitored log on to the site to show "active in past 24 hours".

Received messages from Chemistry.com that party was interested. In moments I would open the profile to be informed the profile was no longer available. This happened many times. One such case, I also received a warm message from a gentleman. He listed his email and said he was ending his membership. He professed to be European when I called him out on being so serious without meeting. I had done my research and had my suspicions. But I went along just to see... He sent several extremely romantic over the top messages. He was just leaving for out the country. When he arrived, his bags were stolen.

Like many people here I did not do my homework thoroughly and subscribed to this scam site. I kept getting messages saying "this person's profile has been removed" within minutes from getting email from him. I consider this site a scum champion - after being a member for the 4 months, I received messages from maybe 30 people of which only 2 were real and not spammers...heard all kinds of the stories - from mission in Afghanistan to a true love stories, etc. Surely will never renew.

Chemistry.com, well what can I say. I used online dating sites in the past when they were scammer-free about five or six years ago and I had no idea how things have changed until I signed up with Chemistry.com this month. I signed for a three month deal, interested in meeting new female contacts but instead I am meeting scammers. If the site were scammer-free, I believe Chemistry.com would actually work as designed and be suitable for the purposes for which it is intended, i.e. to meet people, hook up and establish relationships. Chemistry.com does not work that anymore because the scammers have infested the majority of the profile population.

I have been on this site for over 4 months but have only done the free communication weekend, and that was my first mistake. As soon as I was on, I received an email from a very handsome looking, honest looking man. Over the next 3 weeks, we only talked online. I had asked him several times to call me which should have been my first clue, but he kept making excuses, but I chalked it off as he had a son and so he didn't have time to call or meet. To make a long story short, after the 3 weeks of some very pleasant messages and, man, they have that language done to a T, then the question came of needing money. He had his passport taken away because he was in Africa without getting the proper permits, and was fined by the government, therefore leading to he needed money to get his passport back. Really, I knew all along this was too good to be true. He had a phone number, an address, all of it set up locally but it turned out to be false. I have now shut my profile down from Chemistry and find they don't care about the common folks, who are really wanting to make a connection.

I recently reinstated my Chemistry.com membership at a dirt-cheap rate of $5.74 per month for six months. I reinstated because I'd had a membership previously and actually met real people - and that was about six months ago. I guess the dirt-cheap renewal price should have been my first clue that something was amiss. Well, after reinstating my membership, I get nothing but a flood of emails and winks from scammers with fake profiles. The few real women who seem to be on the site (and I have to wonder if they are really real) ignore my emails.

Poor website design and only a few control options! You can only save 5 - that’s right, 5 "decide laters"! What a joke! Hard to see what and who you emailed! There's no "Maybe" selection - you either are or are not interested! They don't listen to your ideas, as I have already advised them some time ago. Oh and most females who email or wink at you are scammers! Good Luck!

This site has limited access unless you pay for membership. I am on several websites and together I don't receive a quarter as much scammer mail as I do from Chemistry.com. I realize scammers are on every dating website, but I have seen the exact same profile wording and comments on 4 supposedly different people's profiles. Also, there is no way, at least on my profile, to delete emails you don't want. I called tech support and they told me that all you have to do is check the emails you don't want and then click Delete Selected on the bottom of the page. That option is not on my inbox's page. Despite being told that my concern would be sent to technical support so that the problem could be corrected, this hasn't happened.

I created an account on Chemistry.Com and tried it out for three months. That seemed like the most reasonable amount of time to pay for. One month might be too short a time but a year was clearly too long a time.

95% of the men who contacted me on this website were scammers from other countries. Almost always, their profiles were no longer active by the time I read their email they sent on the website, even though it was usually the same day. Their profiles are copied from the profiles they find from legitimate people. The fraud is so blatant that I get emails from different men that say the EXACT same thing...so these scammers apparently work off some database where they can copy profiles and even the emails they send to members.

Well after seeing some 68 negative reviews on C.A., I contacted my CC again. This time they reversed the charge pending a rebuttal from Chemistry. I also contacted Match and told them of my experiences since they referred me to the site. I canceled my account after 5 days once I realized (quickly) what a sham they are. Shame on Match for tarnishing their good reputation by promoting Chem.

Most emails I received were from deleted inactive accounts. Almost a dozen in the 5 days I was a member. Suspicious emails from very young members that included their personal contact info. No customer support. You’re screwed. DO NOT WASTE YOUR TIME. My bank CC won't refund after I documented and sent false profiles.

I was on their site for about 1 year. They have a section on their site that says you can "report scammers" that are on their site taking advantage of daters. I would say in the 1 year that I was on there, if I took the time to report all of the illegal scammers trying to extort money or other services by hiding behind false profiles, I would spend 99 percent of my time doing so. On average, during the year, I had approximately 80% of the matches that THEY sent me, as potential great matches, to be fraudulent! These were foreign people or companies who had "lifted" photos and bios from other daters and used them for their own. Chemistry.com clearly does not have any interest or ability to find and delete these "people" and expects its paying members to do it for them!!

This place makes it nearly impossible to get a true "free" 3-day trial. They require you to either deliver in person, send by wire or by mail, a request to cancel before midnight of the 3rd day. While not impossible to do, it is not a small amount of money spent to do so. Meanwhile, they do not allow you to simply cancel by email or internet. And all along they also have your credit card ready to charge by that 3rd day at midnight. I took the chance and now I've absolutely wasted the $40 for a one month subscription. They do not allow you to search for your own matches. You are stuck with whomever they send to you.

I've been a member of Chemistry.com for four months. I keep getting winks, expressions of interest, and emails from women half my age - they are all around 30, and I am over 60. Some of the profiles use photos of others, taken from the internet. I have a feeling these are all scams. What legit business does a purported 30-year-old woman have with a 60+ man? None! I've been complaining to Chemistry.com customer service that they should NOT allow these scam artists to contact me. They should allow members to specify a minimum age range of women contacting me, but nothing happens. Chemistry.com is owned by the company that owns Match.com. On Match, I never ever have problems like this. I urge everyone NOT to join Chemistry.com. As soon as I can, I will resign and never renew my membership. Chemistry promotes con and scam artists. Shame on them!

Chemistry.com recently had an online special (August 16, 2013) where you could access everything on their website for free for non paying customers. I received emails from potential women that were fake. The emails were all very similar in their sentence structure and grammar which was very poor. Most of the emails had a lower case "i" instead of a capitalized "I" in a sentence. The paragraphs were clearly written by someone who does not write in English as their native language. Maybe some foreign customer service like India or other country. The US Justice Department need to investigate the business practices of Chemistry.com.

This site is full of fake profiles. It also doesn't have search capability. A complete waste of money. Stay away!!! I tried getting a refund within 30 days and they refused because they said I had "activity" on the account. Poor customer service.

I signed up with Chemistry.com and wrote my profile honestly. Yes, I am polyamorous and I DO have relationships with more than one person at a time, openly and honestly. I received a note several days later stating that my "More About Me" section had been rejected, but giving me no reason. I checked their TOU, found nothing specific that I had written that was in violation (they require that a member be single, and I am that) and asked them for clarification. What I received in response was a notice that my membership had been terminated but, again, giving no reason. When I asked them - AGAIN - for clarification, I received a letter telling me the following:

OK, if there are so many people who have been scammed by Match.com and Chemistry.com, is there a class action lawsuit we can file? Has anyone had any luck getting their money back? Should I cancel the credit card I used when I signed up?? I thought I was going crazy, but it sounds like we are all having the same experience. Thanks for your help!

Two weekends ago, Chemistry was for free. I checked my email and I got an email from this guy that I really like. We started talking and texting for a week; everything was going fine but I thought that he was too good to be true. He was telling me that he was a British agent and he had a mission in Korea and for him to return to America, he needed some codes that a friend has in Turkey. So for me to receive the letters, I needed to send $5000 to this friend which I never did but ladies, be careful. He was a real talker and I felt real disappointed!!!

I joined Chemistry.com. I would check it every few days and nothing, not even a wink from someone. I emailed them and asked on the average, how many people get my profile? I received a scripted answer, which they would send for every? They didn't want to answer. So time goes on, and still nothing. Now, I'm not bragging, but I'm an attractive guy. I have a good income. Why no hits? Every so often, I would see these pictures of guys that looked like models and you could tell they were taken by a professional photographer. Who does that for a dating site? I think they plant a few of those. Lastly, I think they hardly even send out my profile because, hey, it's a business. They want me to pay for another 3 months. All of this is God's honest truth.

Buyer beware. I live in a major metropolitan area, and signed up to meet women in their 40s. Maybe they don't have enough candidates, but they kept sending me people in the 50s to 60s. Several were fake profiles (phishing profiles). I complained to customer service, but nothing seemed to improve. I cancelled the subscription after 3 weeks because the profiles they sent were not at all what I subscribed for. It was a horrible experience, and not worth $2, let alone $40.

They are sending women contacts to e-mail site. I have requested to be taken off list and continue to receive them. There is nowhere how to unsubscribe. Info is not correct. I want out! Can you help me fix this?

It seems 90% of the people who contacted me were scammers. Many claimed to be widowers and almost everyone wanted me to continue corresponding with them by email (two red flags). When I did a reverse look-up on their email, they didn't exist. Suspiciously, many were from the same server in California. I would never recommend this dating service! I informed customer service but the questionable contacts are still active.

I just discovered that they are just like the others. All they want is those high prices just to find a date. Well, I signed up and then they jacked up my price so much. I can't afford that. I’m on social security. It's a rip off. Beware.

Chemistry.com doesn't allow members to opt out of automatic renewal nor it sends notices when the account is about to be renewed. I called to cancel a 6-month membership noticing a $137 charge on my credit card. After six months, I had decided the site is not for me. Their members seem below average, with clear embellishment about their attributes. After much arguing with an incompetent customer service person, they allowed me to cancel the membership but I had to pay for another full month (although) the new period started two weeks ago. It's important to highlight that they were not forthcoming about what the deal was. I had to prod about the amount they were charging and refunding. That's how I noticed that they were not refunding for 5 months, but rather overcharging me. It's clear that this site has a membership scam going. I would not recommend it to anyone.

Man pledged love, asked you to show your intention by deleting your profile. I decided to ask him for money first since he claims to be wealthy. No response led to a Pig scam investigation that showed him to be a known scammer. I contacted Chemistry.com to inform them and they say they have a no refund policy. Chemistry.com and Match.com are actually paying people to scam paying customers, disgusting! Both Chemistry.com and Match.com posted my profile without my consent. Removing the profile requires a sign-up including your credit card information which they continue to bill.

I joined Chemistry.com for a three-month period. Like others previously, the "matches" I received were nothing like my preferences. I was adamant about educational level, age, smoking, and relationship history. The matches I received were nothing like this; I was a hit among the separated, self- (or un-) employed whose income was "I'll tell you later." Then, I started getting emails and winks from men who lived hundreds of miles away and had nothing in common with me. I contacted Customer Service and was told that they didn't meet my criteria but I met theirs and so we were "matched." Wait? I can be matched to someone, regardless of my preferences, just because they might be looking for someone like me? I was encouraged to "give them a chance as I might just find the spark of chemistry."

I signed up for three months with Chemistry.com and emphasized what I am looking for along with requirements. They have matched me with people who are separated, smokers and heavy set. I have sent a message through their customer service section and received a statement from Anatassia. They apologized and would consider my suggestions. When I went into my profile, the same situations kept occurring.

I called and spoke with Andre who told me that when you sign up for one month, in the fine print, it says it will take it out every month. He told me no refund. I spoke to his supervisor, Sven, who said the same thing. And just a side note, it shows on your bank account Chemistry.com and Escort. It sounds shady and nasty. I have never dealt with such stupid ignorant, money grubbing jerks. I am filing a police report and will go to every agency. It is not the money; it is the principle!

I was getting a lot of emails introducing me to someone, but when I clicked on them, the profile had been removed. For the most part others were very far away and/or out of my age range (by way too many years). Others would ask for my email because it was the last day they were on. I had made the mistake of giving my email to someone I thought was legit (early on) - never heard from him again, but am getting spam emails for the name I used on site. I tried calling the number on the site, but could never get through. I emailed my complaint asking for my money back. They said that I had been in contact with someone - I was not entitled to a refund of any sort. There still has been no resolution.

As a Match member, I simply took their test to see what my personality profile would be. They migrated my Match.com profile, pictures and statements into their Chemistry database. I am now receiving emails and winks from men here in Chicago, who likely think I'm a really rude member, when in fact I never subscribed. My profile on Match is deactivated because I cancelled after the three month subscription expired, but I can't unsubscribe to Chemistry without signing up. It's a loop of doom!

I signed up for chemistry.com, and I was aware of the auto-renew trap. I selected no auto-renew. But when the account expired, it was auto-renewed! I called to get my money back and was told that they do not give full or partial refunds. I mentioned small claims court and they agreed to refund most of my money (all except ~$2). I have not gotten it yet. They said it could take up to 72 hours. We will see.

Like the reviewer from Chicago, I paid for a subscription; and at first, my account was activated. After a week though, whenever I logged on to the website, my account was deactivated. And this after the service agent had taken my online check over the phone charging me for the full price when I had asked for the discount. He processed the check without telling me the amount until after he was done. When I complained that I didn't get the discount I had asked for, he said he'd cancel the check and reenter it for the correct amount reflecting the discount. But this didn't happen. So not only did I pay full price for something that was advertised at a discount, but now after only one week, apparently, my subscription is not working. I've had no reply after sending three messages to customer care, and I would call but their call desk is open only Monday through Friday, between 8 and 5 Central time. Who uses a dating service during business hours?

After being subscribed for less than 30 minutes and realizing how disgusting and unorganized the site was, I requested to cancel my account and to be refunded. The agents were unwilling to work with me! Even after I escalated it to "corporate," they were still not willing to work with me not, even offer a partial refund. This is an absolutely hideous website with a disgusting customer service. It's sad to see that companies can get away with ** like this. Any reputable company offers a refund. It makes no sense because had they refunded me the money, I would have used it to subscribe to Match.com which is their sister company, so technically no money would have been lost. But again they refused to transfer the monies as well. All in all, after suggesting different solutions to my dissatisfaction with the site, they were uncooperative. If you are reading this before subscribing, please stay away from this site! The commercials and "free trials" are misleading. Try any other site but not this one, believe me!

I signed on for 3 months of Chemistry.com and found someone, so I cannot say it was all that bad. But when I tried to cancel to stop getting so many emails, the website would show an error screen that says, "Behind closed doors. Try again later or go to Match.com, our sister site." This screen would always come up when I tried to switch my status from active to non-active. I have emailed, called and emailed again with no satisfaction. Now after reading below, if I get charged for another 3 months, they will really have trouble.

I had an experience similar to Michelle. I tried the three-day trial and cancelled before the end of the second day. Imagine my horror when I discovered I had been billed for the past three months! I immediately called and spoke with an agent who cancelled my account and said they would forward my issue to corporate who would contact me within the week. I called at the end of the week after getting no response and was told by an incredibly rude agent that I still had a day to go. I also told him I was still receiving emails and he said that I still had a week left of the term so I might as well go on and use it. I did go on a total of 3 times, mainly to try and gather more information about the site itself.

I signed up on Chemistry.com in a bored, insomnia-ridden night. What a huge mistake! My profile has never been activated. I get the Subscribe Now! screen even though they took my $39.99 within seconds. I have called 3 times, emailed 4 times, requested refund twice. No action, no activation, no refund. If they renew without my permission, I will go after them. What ever happened with the class action suit that was filed against Match.com? Anybody know?

I attempted to resign my Chemistry membership in January of 2012 and believed I had succeeded. Apparently, I failed to say "Simon says" at some point in the succession of web pages and my resignation never went through. Chemistry keeps renewing without notification and without recourse. I didn't notice the January auto-renewal because of a high credit card balance. With my card paid off this time around, I noticed. I don't recommend dealing with this company. A customer-friendly business will refund money if there is a misunderstanding.

Silly me, I thought that like all other dating services, Chemistry.com would be compatible with mobile devices. I signed up for six months, but found that I could not complete my profile or use the site effectively unless plugged into a computer. I asked for a full refund when I got home from work the next day. I did not respond to any requests or do any online dating, but they would not refund my full amount. They charged me some measly amount like $2 for one day of service. Do not use this site if you need to use your mobile devices. Match, eHarmony and OkCupid all have apps. Match and Chemistry are the same company?

Chemistry.com and Match.com have shady billing practices. They automatically bill your card for an additional term if you don't cancel after your original term is complete. This is not clearly stated. You have to look for the information on the site and they don't send out a notification that they will bill your card for the additional time to give you an opportunity to decline. I think a law or policy against this type of billing should be in place to prevent people from getting ripped off for services they don't want.

I cannot open to view responses to games. An ad for RebateGiant shows then goes to a chem.com site that offers free membership! I am already a dissatisfied member considering that to be a mistake! Please rectify this annoying situation. I’m waiting.

I paid for three months. After seeing the other complaints, I need to contact Chemistry.com to ensure that they don't automatically charge me again. I complained to them that I was not receiving matches according to my specifications. I did say that I would accept matches as far away as 250 miles. However, I've received numerous matches well outside of that range, even three to four states away. Only two or three in 2.5 months have been from my general area (say, within 60 miles). In addition, there are days when I have not proposed matches at all. I have totally wasted my money. If they can't support their claim to provide matches, then don't take anyone's money. Rip-off!

My wife received a call from our credit card company and asked if we had authorized a charge of $49.99 to Chemistry.com. She then contacted me to see if I had authorized this charge. Obviously neither one of us had authorized any charge. We didn't even know what Chemistry.com does. When she found out that it was a dating web site, she was extremely distraught. We have been married 25 years.

I cancelled membership before one month was complete. I had only signed up for one month, so the charge to my credit card should have only appeared once. My card was charged three times for three months.

I cancelled the automatic renewal twice. I cancelled and deactivated my account twice. I still ended up getting billed. And my account is listed as 'active'. Stay away from this company!

While I was still a member, I never received any responses from my emails to other members, nor interests. But as soon as I cancelled my account, all of a sudden, I have several emails. This has happened more than once. I am suspecting that they don't show my profile to anyone and just keep collecting my fees. But once I cancel, they do show it. I think that they are playing games. This is just a waste of money. They collected and didn't perform until I cancelled. Now, they are trying to lure me back into membership.

I resigned my membership; I cancelled my account, and unchecked the options that send me new matches so that I do not receive any further communication. I still receive notifications of new matches, and notification of any current matches updating their profiles. I sent the customer service an email, also made a phone conversation. I have no luck because the mails still continue. Their website will now NOT allow me to save the new email address I specify to use. (I was thinking of getting a yahoo email account. Have these unwanted mails sent to it, so that they do not cause my current relationship any harm!) When I clicked the button to save the updated email address, the webpage simply says, "OOPS" in a small box. My thinking is that, they do not want me to change anything so that I continue to get their email. I have since set up something that will automatically delete their email before getting to my inbox.

I was unable to delete the ugly men from my history of matches on the site, not actually cancel my account and delete my profile. I called customer service and an obstructive, time-wasting Hispanic woman (that I could hardly understand) kept asking me for my e-mail address, at least 3 times, and was using every tactic so that she did not have to remove my profile and history or give me a refund, as the matches they had selected in their system were incredibly ugly individuals and even the staff of Chemistry.com wouldn't date them. There are better-lookers at the garbage dump.

I used the free weekend with Chemistry about a year ago. I was contacted by 2 individuals which was fine. The first one told me it was "love at first sight" which made me extremely uncomfortable. When I let him know that I wanted to get to know him first, he never contacted me again. The second was some guy who supposedly in Iraq on a "special mission.” We communicated for a while and then he came up with such an elaborate story. When I questioned him about the story, I never heard from him again.

**** is a fraud. All my matches looked like the "All American-Next Door Girl” types with nice photos as if they're in Gap Magazines. Really, to have all 30 matches looking like they're from a catalog shoot is just heaven on earth. To dispel that negative perception, there should be a 30-day trial period and let Miss or Mrs. America communicate. But I don't think any photogenic woman will be in **** because with looks like that, most professionals like lawyers and doctors, will be pursuing them.

I signed up Chemistry.com on 3-7- 11 and charged to my credit card. Then next day my account was disabled on 3-8-1. When I called to find out, they couldn't tell the reason why it is disabled. After the several phone calls, they told me they will e-mail me the reason for the deactivation. When I got the email 3 days later, it said they cannot disclose the specifics leading to the termination and believe this action was in the best interests of our member community.

This website is a nightmare. They promise to match you with appropriate individuals through their special 'personality test' developed by some type of doctor (who seems not to exist). In reality, the matches I received were geographically unsuitable, educationally unsuitable, socioeconomically unsuitable, professionally unsuitable, age unsuitable, physically unsuitable, etc. But as if this was not enough, the matches vaporize (i.e. disappear) often within minutes of corresponding with you, and it is impossible to obtain any reason from them as to why.

I am very unsatisfied with this dating service, Chemistry.com . I had enough sense to cancel my "automatic renewal" before my credit card got charged again. I'm sure many people were not so lucky. My current problems with this very unethical company are as follows. I cannot unsubscribe emails that contain matches, even though you have a snow balls chance in hell of accessing your account in any manner if you are not a paying customer. You cannot see "people interested in you". And if someone does have a current membership and decides to email your supposedly free account, you cannot read the email but get redirected to the re subscription screen. I cannot delete my account, cannot unsubscribe, cannot see matches or even respond to emails sent to me. What a rip off!

I am having the same problem as everyone else. I fell victim to the automatic billing and now got charged an extra 100 dollars. I never received any notification that my account was being billed. When I try to contact customer care, nobody responds to me.

Waste of time and money. Most individuals profiled are non-paying so your profile is sent to lure them to pay, you won't hear from them till they pay. Be careful of their 33% off for a month offer, they'll continue to charge your visa account after the promo month at the regular $50 fee. You're not told this until you get your next card statement at which time you'll find that the extra months charges are non-refundable. It's basically another picture flipping site with little concern for matching people's chemistry. You'll review the usual shallow valueless women. Every profile sent to me shared the 4 main characteristics. They all liked camping, hunting, fishing, and beer drinking...so if Daniel ** is your type this site might do it for you. But I would suggest looking at Cabela's or your local bait shop. You'll probably have better luck and meet a better class of woman...at the bait shop that is.

What a waste of money! In the first three weeks of my 3 months service, I have only been sent 4 potential matches and all are at least 2-3 hours away, even though I specified that they had to be within 50 miles. I complained and they told me I would have to broaden my area. I'm an attractive, successful 49-year old female and shouldn't have this much trouble getting potential matches. When you say you are interested, it often turns out they are no longer members or for some reason never respond. Rip off. Don't use them.

They completely suck! I signed up on 7-17-10 and my account was disabled on 7-18-10 for no reason I could figure out. I sat on hold for 27 minutes and when I finally got someone on the phone, she said she could activate my account and that the reasons would be in an email that would be sent to me. When I got the email it said they terminated my account for reasons they couldn't tell me and that it was in the best interest of the member community? I was really hurt and confused because all I did was respond to the matches they sent me and I used their canned responses! I didn't even email any of the gentlemen because I did not want to proceed that quickly. These people are nut jobs and I can only hope that I get my money back!

This site fails to provide the service(s) it claims to. It does not turn up "matches" (it did for the first two weeks of my subscription and then ceased for 6 weeks, at which point I complained). The site statistics shows that my profile (which is active) has never been viewed and that there simply are no matches. These complaints have been lodged by other subscribers. Worst of all, I took out a 6-month subscription at a cost of nearly $180. I have twice contacted the so-called "help" and "contact us" links to register a complaint and there has been no response except a canned "survey".

This company claims to be a dating service but in fact they are a money removal service. The matches they provide are not current Chemistry members. Only 1 in 60-80 ever responds, and of those that do 75% are foreign scam contacts from out of the country trying to get you to send them money. Chemistry is a way to become poorer, not to find a date. Avoid using them.

Contacted through chemistry and was told very little about the person I was talking about but he is suppose to live within 30 miles of me. After awhile, I asked to meet him for lunch and also left a phone number for him to call and then he called and the number is an unlisted landline from the Napa Valley area of California. This the second person I have had contact with from chemistry.com and they both have been horrible experiences the first on actually threatened me if I did not send him money for his dying son and there is much more to this horrid story but chemistry.com is the worst thing that has come into my life.

I have been an XM customer since 2003. Everything was smooth up until November 2009 when I took their offer of a lifetime membership which since I've learned, the price varies greatly including a down payment of $99 and then monthly payments for three months. It sounds simple and a pretty good value. Well, they hit my card for $99 then four days later $499 then more random $99 hits.

Chemistry.com is using inactive members to send out as potential matches for active members. I've been a member for one month, and no one ever responds to your reply "I'm interested". You have the choice to send an email, as opposed to going through their step by step system, to get to know a potential match. I decided to conduct my own survey.

I did not receive referrals as promised and their advertising was extremely misleading and questionable. I paid $100.00 for my membership.

Without my knowledge, Chemistry.com signed me up for automatic renewal of my Chemistry.com membership. Apparently my 6-month membership ended 3/25/10, and I thought it would expire. When I checked my credit card account 3/29/10, I found that my membership had been renewed for another 6 months. I had received no communication from Chemistry indicating my membership would be renewed. I contacted the company to tell them I didn't want a renewal and told them to remove the charge.

Chemistry.com advertises that they can find the right match for you. At the very beginning, they sent several matches, all that were not in my parameters specified, as well as distances beyond my acceptability. I called customer service, and they suggested I change my parameters and my zip code, or which I did. Since then, about 8 or 9 days, I have not received any matches at all. They claim to send up to 5 matches a day. I took a 3 month subscription of about $100.00, and I have been nothing but disappointed. I already called to make sure they do not renew. I am feeling completely ripped off and would have preferred the pro-rated my cancellation. I paid $100.00 in advance and through my money out the window.

I am a professional, college degree, physically fit, attractive man living in a metropolitan area of 2.5 million. I don't think I'd have a problem with generating interest. How mistaken I was.

I signed up for Chemistry.com's dating service while I was still reeling from a breakup. I paid for a six-month subscription (which I ended up not using except for the very first day). This was a cost I didn't relish eating but I worked things out with my boyfriend and no longer needed the services. I never logged on again. My contract with Chemistry.com would be up in six and that would be the end of it, or so I thought. Six months later, there was a charge on my bank statement for $159 from Chemistry.com. I had never received an email from Chemistry telling me that I would be charged or that my subscription had been renewed and I also was not receiving any new "matches" from them. The company was completely out of sight, out of mind.

Chemistry.co (read "scam artists") have put a person on my "site" with them, who I cannot get off. When I complained, they said, "It's just what we do." I did not sign up to have them make those choices for me nor did I sign up to have the following happen. They have started sending me the same people's profiles over again to choose from, instead of sending me anyone new. They've been extremely rude and I feel I have no other recourse but to try and join a class action against them.

I signed up on Chemistry to test it out. After my first time of creating the profile, I didn't have any people in my search. I changed my profile a little and got some few matches, checked them out and they seem to be all the same just like mine. After changing again, I get, you know, someone that looks like a man. I'm like, "***?" I think these matches are computerized. I doubt they're real people. I canceled my account.

Within a week of joining this online dating service, I was approached by a person who turned out to be a Nigerian con man. After reaching the email stage of communication, I noticed some discrepancies in his story, and checked the IP address in the message header. Mauritius. He claimed to be from San Ramon, CA, but on a business trip to the UK. It turns out that the UK is one of the few places that allows one to forward a phone number from theirs to anywhere. You might think you're dialing a London phone number, but it's ringing in Lagos, Nigeria. When this man called me for money less than two weeks later, I activated the anonymous call rejection feature on my telephone, and was able to trace his number back to country code 234, Nigeria.

I subscribed for 3 months of service with Chemistry.com. I was careful in selecting my matching criteria and level of importance when I subscribed. I have received very few “matches” that meet my criteria. In fact, over a week went by at one point without a single "match". Those I have received, for the most part, were so far off to include wrong race, distance to my home, and even gender. I have repeatedly contacted by phone and email Chemistry.com, and they tell me this is my fault in failure to complete the information for appropriate matches, or that "They're getting to know me".

I subscribed to Chemistry.com for one month and then cancelled, selecting the option to delete my profile from the website. A friend informed me that my profile was still being circulated about a month later. I called Chemistry.com and was told by the telephone support person that they continued to circulate people's profiles for their own benefit. This way, I was told, if I decided to resubscribe, there would be lots of potential dates already waiting. I asked to speak to a supervisor or someone with a little more authority and was told that was not possible. I asked to speak to someone in another department who could help me with this issue and was told that this was also impossible. I sent an email to Mr. John ** in public relations, and he has not responded.

Chemistry.com continues to charge their customers long after their clients stop using their service. They make the charges without any notification such that the only way one will discover the fraud is by carefully reviewing your credit card charges every month. It is clearly dishonest business. A class action lawsuit would be wonderful. I succeeded in getting one refund for $99.96 but the other charge of $99.96 is still being negotiated. I hope my credit card company will find a way to reverse the charge.

Deceptive renewal practices, I, along with many other consumers are billed for renewal memberships once the original membership has expired. Renewal memberships are billed without advance notification or warning. It is nearly impossible to get any kind of refund.

I used the chemistry.com dating service while I was single. I got into a relationship 5 months ago and no longer needed their services. I navigated their website and attempted, and thought I had achieved cancellation. On June 4th I received a charge for 3 months of service.

I have twice been charged for a service I have not requested. In May 2008 I accepted a months trial offered for $29 for a month with, chemistry.com. The service was not as they represented it for one thing. I then noticed they had charged my credit card $159. I emailed and called them many times. Only one time I managed to get thru to a person on the phone and complained about the fee and the service. He told me $159 was the six months fee. I explained to him that was not what I read or signed up for plus the service was not what they had advertised it to be.

I was also very disappointed with the lengthy process it takes to actually contact anyone. There are four steps and I only managed to meet one person who shared the same concern that the website was frustrating and slow. No physical damage but I am concerned that this company ara happy to take our money but not provide us with the service.

Illegal withdraw of funds resulting in overdraft expenditures