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My report has things that is not right and I have the papers to prove it.
When you order your $1 Credit Report and FICO Score here, you will begin your 7-day trial membership in Experian Credit TrackerSM. You may cancel your trial membership at any time within 9 days without charge. Here's the TRICKERY!
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CreditReport.com is a scam nothing but a huge scam... please be aware don't unless you want to lose your $$ & never get it back... this was & is the worst experience of my life. They have taken 60$ off my card & I won't stop until I get it back... warning to all.
OMG, they are awful. It is such an underhanded affair from beginning to end. The website completely fooled me and it was the rare occasion when I didn't read the fine print and ASSUMED that the company had my best interests, as I am used to dealing with very open, honest, reputable companies and this caught me unaware! They didn't warn me about the "membership" and the 7 day trial period and the $24.95 that would be charged.
Of course when I called, they were giving me the run around, and held onto their $24.95 with a fiend's conviction! They refused to refund me even when I was transferred to the supervisor and went ballistic about how underhanded the whole thing was. She gave me an email only (like that will ever work), and now that I see how bad this company is from the reviews online etc, I will have to cancel the card I used on their website because they maybe didn't cancel my membership - you know? And then what? I will keep getting charged and there will be no recompense. Beware.
Steer clear of this company. Got a cancellation confirmation from customer service rep. Was told a refund would appear in 7-10 bus. days. Didn't happen. Called back one week later and was told electronic refund was rejected, no reason why was given. Would try again. Called back one week later. Electronic refund again rejected, and was told a hard copy check would be sent me. Told would have in 7-10 business days. Called back today, and was told check would take 4-8 weeks to arrive. When a supervisor was asked why electronic refund had been rejected, was told "your bank is blocking it". Called my bank today, was told no block had been generated by them. A fraud claim has been filed against Creditreport.com. Found out too, they are based overseas. Considering contacting the Better Business Bureau regarding them. BEWARE & STEER CLEAR!!
I did the 7 day free trial. I tried to cancel the free trial, called the 877 number went through the step on the automated system and after I completed the task to cancel automatically it said I need to talk to representative and the next message was, "We are way too busy. Call back on a later date"... I blew it off. Thought my account had been canceled. Then I get a charge to my bank account for the money for a membership. Called credit report dot com again. This time I ask to speak to a representative and more or less was told, "Tough. Your 29.95 is non refundable."
Since going paperless with bank statements, I just happened to be reviewing mine, and noticed a $24.95 charge from creditreport.com. I then went there and managed to log in, tried to cancel and found a phone number that you have to call. They make it easy to sign up online, you should be able to cancel online. Plus only business hours to call and cancel, when you can sign up any time. I called and used the press number to cancel and was transferred to a representative. Who says you are a long time customer and has a whole spiel to try to keep you. I was so mad I just cut in and told her to stop, that I want to cancel and do not want to hear it. Way too cumbersome and should be easier to cancel.
I signed up for a 1-dollar free trial for 9 days which is reasonable, however I began calling to cancel my trial 4 days prior to being charged for full price. The automated cancellation did not work and I spent 30 mins. waiting for representative the first day. Tried the auto cancellation again the next day...again did not work and spent 40 mins. waiting for representative - days 3, 4, and 5 were the same. On day 4-5, called and instead of selecting auto cancellation, selected representative and was told call - volume too high - call back another day. SERIOUSLY. As it turned out after 1 hour 20 mins waiting, got a rep who cancelled the account but had passed my trial expiration and was told they WOULD NOT reverse the charge. Any site that forces you into calling for cancellation is a scam. BEWARE PRIOR TO SIGNING UP.
I called 6 times and couldn't get through, waited 20 minutes each time, it was on different days. They said you can cancel within 7 days but nobody picks up the phone and no option to cancel online. I have to change my bank account number to have it cancelled so they can put this charge on my credit???? Help.
Stated will be billed $1.00. Never stated any cancellation will be needed. Drafted $29.99 Checking Account.
CreditReport.com author review by Barbara Friedberg
CreditReport.com is part of ConsumerInfo.com, Inc. and was founded in 1995. It is an Experian company and a partner of freecreditreport.com and freecreditscore.com as well as many other sites. The site was founded to give consumers fast, low-cost credit profile access.
Free: CreditReport.com offers consumers a free credit report without registering a credit card. The company also provides free credit information and customer service.
Experian CreditTracker membership membership: This product gives consumers unlimited access to their Experian® credit report, daily credit monitoring and alerts, bi-monthly score monitoring and alerts, a score simulator, $50,000 product guarantee, ChildSecure and CardSafe programs.
Access to 3 credit bureaus: For a one-time fee, consumers also receive access to credit reports from all three credit bureaus.
Marketplace: CreditReport.com partners with other debt and credit organizations to offer consumers a place for debt and credit help and solutions.
Education: CreditReport.com offers extensive credit related information.
CreditReport.com Company Information
- Company Name:
- Year Founded:
- ConsumerInfo.com, Attn: Customer Care, PO Box 2390
- Postal Code:
- United States
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