CreditReport.com Reviews

The agents at Creditreport.com put my safety on my credit first and make sure all my questions are answered they work with me. They are very professional as to what they do and they make sure that you don’t leave on answered all questions are answered and appropriate, and professional way by creditreport.com agents. Thanks creditreport.com agents for all you do for me and others

My report has things that is not right and I have the papers to prove it.

When you order your $1 Credit Report and FICO Score here, you will begin your 7-day trial membership in Experian Credit TrackerSM. You may cancel your trial membership at any time within 9 days without charge. Here's the TRICKERY!

CreditReport.com is a scam nothing but a huge scam... please be aware don't unless you want to lose your $$ & never get it back... this was & is the worst experience of my life. They have taken 60$ off my card & I won't stop until I get it back... warning to all.

OMG, they are awful. It is such an underhanded affair from beginning to end. The website completely fooled me and it was the rare occasion when I didn't read the fine print and ASSUMED that the company had my best interests, as I am used to dealing with very open, honest, reputable companies and this caught me unaware! They didn't warn me about the "membership" and the 7 day trial period and the $24.95 that would be charged.

Steer clear of this company. Got a cancellation confirmation from customer service rep. Was told a refund would appear in 7-10 bus. days. Didn't happen. Called back one week later and was told electronic refund was rejected, no reason why was given. Would try again. Called back one week later. Electronic refund again rejected, and was told a hard copy check would be sent me. Told would have in 7-10 business days. Called back today, and was told check would take 4-8 weeks to arrive. When a supervisor was asked why electronic refund had been rejected, was told "your bank is blocking it". Called my bank today, was told no block had been generated by them. A fraud claim has been filed against Creditreport.com. Found out too, they are based overseas. Considering contacting the Better Business Bureau regarding them. BEWARE & STEER CLEAR!!

I did the 7 day free trial. I tried to cancel the free trial, called the 877 number went through the step on the automated system and after I completed the task to cancel automatically it said I need to talk to representative and the next message was, "We are way too busy. Call back on a later date"... I blew it off. Thought my account had been canceled. Then I get a charge to my bank account for the money for a membership. Called credit report dot com again. This time I ask to speak to a representative and more or less was told, "Tough. Your 29.95 is non refundable."

Since going paperless with bank statements, I just happened to be reviewing mine, and noticed a $24.95 charge from creditreport.com. I then went there and managed to log in, tried to cancel and found a phone number that you have to call. They make it easy to sign up online, you should be able to cancel online. Plus only business hours to call and cancel, when you can sign up any time. I called and used the press number to cancel and was transferred to a representative. Who says you are a long time customer and has a whole spiel to try to keep you. I was so mad I just cut in and told her to stop, that I want to cancel and do not want to hear it. Way too cumbersome and should be easier to cancel.

I signed up for a 1-dollar free trial for 9 days which is reasonable, however I began calling to cancel my trial 4 days prior to being charged for full price. The automated cancellation did not work and I spent 30 mins. waiting for representative the first day. Tried the auto cancellation again the next day...again did not work and spent 40 mins. waiting for representative - days 3, 4, and 5 were the same. On day 4-5, called and instead of selecting auto cancellation, selected representative and was told call - volume too high - call back another day. SERIOUSLY. As it turned out after 1 hour 20 mins waiting, got a rep who cancelled the account but had passed my trial expiration and was told they WOULD NOT reverse the charge. Any site that forces you into calling for cancellation is a scam. BEWARE PRIOR TO SIGNING UP.

I called 6 times and couldn't get through, waited 20 minutes each time, it was on different days. They said you can cancel within 7 days but nobody picks up the phone and no option to cancel online. I have to change my bank account number to have it cancelled so they can put this charge on my credit???? Help.