CreditReport.com

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CreditReport.com Reviews

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    How do I know I can trust these reviews about CreditReport.com?
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    Page 2 Reviews 10 - 40

    Reviewed Jan. 26, 2015

    Stated will be billed $1.00. Never stated any cancellation will be needed. Drafted $29.99 Checking Account.

    Price

    Reviewed Jan. 23, 2015

    As many others on this list, I too just got ripped off by this site. There is only one place that it mentions trial when you sign up, and nowhere else will it give you the date that your trial ends (7 days). They charge you a $1 plus tax depending on stat as a "Donation" which they claim they donate, but as you read their FAQ, it is a fee that they claim to be used for charitable purposes. Then, 7 days later you get charged $29.99 + tax and there are no refunds for missing the date that you can find no reference to anywhere else on their site. You can cancel anytime during the trial by calling 1-877-297-7790, so, if you choose to use them, and their report is decent I will give them that, do so right after you download the report.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 10, 2015

    A company called "AmOne" said to me, over the phone, that they could help me repair my credit rating. They said the first step was to go to CreditReport.com and they said they'd walk me through it. "Click here, click there and don't worry about a thing, we'll help you all the way and it'll only cost you $1.00." I did get my credit reports, but the phone call was running long and I had an appointment. The person at AmOne said that she would call me back later that day, but she didn't. I tried to call them back and left a message, but didn't get a call back. It all seemed fishy.

    Several days later I found a charge for $29.99 on my account and it said "Experian" along with a phone number. When I called it I had to give them all kinds of personal information including my card number in order to cancel. I asked to speak with a supervisor that told me that it was my own fault for signing up. I requested to know if AmOne happened to be one of their affiliates (marketers that get a commission for bringing business to a website) and she said that she could not release that kind of information to me. They refused to refund the money, but said that the "account" was closed. I was not aware that I had an account with them. Buyer beware? If someone is offering you a similar deal; we'll help you rebuild your credit, but first go to this website and enter this and click that...oh don't worry about anything because we'll help you all the way and we'll deal with that part later and show you how to do .... blah, blah, blah.

    Sales & Marketing

    Reviewed Jan. 10, 2015

    This place is trash. I was charged $1 and a couple days later I was charged $24.95, told I couldn't get my funds back and I'm pissed. They are a scam and need to be reported to the BBB.

    Sales & Marketing

    Reviewed Jan. 6, 2015

    This company makes money from fooling customers with small print. The large print says $1.00 for a credit report. Up in the corner, in small print, it says "7-day trial." I was scammed like many others.

    Customer ServiceSales & MarketingPrice

    Reviewed Nov. 12, 2014

    I wanted to get an update on my credit score so I checked with Credit Report.com. I wish I hadn't. They charged me a buck to look at my numbers, that's fine, but then I was charged $24.95 more! Of course, they waited 10 days to hit me with that charge and when I called on that 10th day, they said I only had until the 7th day to cancel! But I wasn't even charged until the 10th day! This is done on purpose so that you cannot get that money back. Beware of this scam they are pulling. There are too many free opportunities to get your credit score so you don't need to pay ever.

    Reviewed Oct. 2, 2014

    I went online to order a credit report, which I did. The credit report was great and helpful; however, they automatically sign you up for a monthly membership when you order. It's not clear that it's a monthly commitment and that it will go until you cancel the membership. The site needs to make it more obvious that you are getting into a monthly commitment. I have since paid $9.95 for an additional few months with no need for the monthly service.

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Aug. 22, 2014

    Ordered a credit report for $1.00 and they automatically sign you up for a $29.95 monthly membership to monitor your credit with a "trial". You have no way to cancel the "trial membership" online - you must call their number to cancel so you won't be charged the $29.95 membership. They leave you on hold for at least 10 minutes to speak with a live person. This is a total scam.

    Customer ServiceSales & MarketingPriceOnline & App

    Reviewed June 24, 2014

    I made the mistake of using their website Creditreport.com to look up my credit information on June 23, 2014. It clearly states at the top of the advertisement, "You're almost ready to get your FREE Credit Scores and $1 Reports!" I had no problem with the $1 fee and planned on canceling my account before any monthly memberships started. I went through the process and entered my personal information as required trusting that this site would not abuse my information or take advantage of my bank account. Sadly enough, upon checking my account today, I found a charge for $9.95 instead of $1. I called the phone number provided and spoke with Terry from Arkansas who was very little help explaining what happened. She said it was a charge from Creditscore.com, not Creditreport.com. I told her I did not use anything that showed it would charge me a $9.95 fee. She was unable to show me where on the website it advertised a $9.95 fee would be charged. I did not authorize this charge and requested that it is refunded to my account. After a lengthy conversation, she continued to refuse to refund the charges and told me I should have read the website better. I requested my membership to be cancelled immediately. Hopefully no other charges will appear.

    Sales & Marketing

    Reviewed June 6, 2014

    Don't get ripped off. They are taking our money after you cancel your membership. Then tell your money is non-refundable. Please don't get fooled by their free 7 day - it's a scam.

    Customer ServiceSales & MarketingPrice

    Reviewed May 30, 2014

    Yesterday evening I submitted a bunch of job applications online, and this morning I woke to an email from 'Parker & Jefferson' recruiting firm asking for further information for an interview. There were a few things that seemed suspicious-the email was sent at 5:00 in the morning, the company's website wasn't overly informative, the email I received was sent by 'Anne **' (why would a partner in a worldwide recruiting firm by emailing me?), and the email didn't provide exact information on the specific job that I applied for. I didn't notice most of this at first, and didn't become really suspicious until they linked to creditreport.com.

    Why do they need a credit report to verify my identity? And why wouldn't they use a firm that isn't going to charge me? I wasn't 100% positive until I saw this review, but now I'm sure that the entire thing is a scam. This is a disgustingly underhanded way of doing business, and I am so thankful I saw your review before actually giving them any of my information.

    Customer Service

    Reviewed May 24, 2014

    Do not go on this website. Only go on it if you want to give away hard earned money to a lying company. Customer service was terrible because they always blame the fault on you. Don't even look for the website! If you have an account, cancel immediately!

    Customer ServiceStaff

    Reviewed May 15, 2014

    I signed up for membership and called back at least 3 days before the deadline to cancel. I asked them at least twice during the call for a cancellation number so I would have the proof I cancelled membership. The representative told me they don't give numbers because it wasn't necessary. I should have known at that moment that they would falsify the information to collect a month's fee. Be aware of this charade before you sign up!

    Customer ServiceContract & TermsPriceStaff

    Reviewed April 10, 2014

    If you read what you sign up for, there should be no problems. It clearly states that after 7 days, if you do not call to cancel, you will be charged close to $30 a month. I called on day 4, and spoke to a very polite gentleman, that was more than happy to help. I explained that I wanted to cancel because the monthly charge was too much.

    In an effort to keep my business, I was offered a reduced price of $14.97, with the price guaranteed for 5 years. I accepted the offer. As soon as I hung up from the call, I received an E-mail confirming the conversation and the offer made. Yes, the gentleman's English was slightly hard to understand, but, he treated me with the utmost respect and understanding. Read the whole offer before you sign up. The terms are VERY clear. Also, ask for a confirmation E-mail, I didn't even need to ask. It was supplied immediately.

    Customer Service

    Reviewed Jan. 14, 2014

    I paid $1 to get all three reports from Creditreport.com and they said if I wanted to cancel before I got charged $30 a month, to call and cancel. I called, asked to cancel. They outsource, so it's extremely difficult to understand the representative. He told me at first that I got 3 months free, I said that's okay, I just wan to cancel, then he advised me not to because I have bad credit. I thought, who are you to say such a thing? I kept insisting that I don't want to pay for $30 a month, because I'd end up forgetting about it and not call again to cancel. As we were wrapping up, he said that my next billing date would be February something (this was just last week that I called), and THEN he didn't even give me a chance to say anything, not even to protest that, and he asked if there was anything else he could help with, then for me to have a good day, and hung up. I mean, it was like a long run-on sentence, did not allow me to speak at ALL! Very upset over it because I don't need someone telling me about my credit and giving me advice on it who isn't even in the position to do so.

    Customer ServiceStaff

    Reviewed Oct. 24, 2013

    I signed up to receive a `free' credit report for $1.00 in April 2013. Later that same month there was a charge for $19.95. This amount was access my credit report at any time. I decided on July 25th to cancel. Luckily I asked for an email confirmation of said cancellation. I discovered that in July and August there were charges for $19.95 and in September there was a charge for $24.95???!!!

    So I call and explain that I cancelled in July BEFORE the charge date of the 25th and it was still taken out 2 days later. He tried to tell me that they had no record of my cancellation. I said, "Well, it's a good thing I do then!!" He said he's going to refund the most recent charge and I said, "** no, you're going to refund the entire $64.85." Anyways, its supposed to be back on my card in 7 to 10 days...

    Customer ServicePriceStaff

    Reviewed Sept. 20, 2013

    PLEASE, PLEASE, PLEASE DO NOT USE THIS COMPANY. SAVE YOUR MONEY!!! I was looking to get my credit score and found CreditReport.com and they advertise $1 to see your report. This is the advertisement: "You're almost ready to get your FREE Credit Score and $1 Report!" But after you sign up, they will charge your card $19.95 per month. I was charged $1.00 and $32.95 because their system said that I ordered 3 reports from 3 credit bureaus which I never did. The sign up process is very deceiving. When I called and cancelled my "Membership" that I never intended to become a member in the first place, I spoke to customer service and let her know that they also charged me $32.95.

    She said on September 13, 2013, the day I requested my credit report, that the Report is not FREE so they charged my card $32.95 which in the sign up process they did not mention that you have to pay the AMOUNT $32.95 FOR CREDIT REPORT. And then she put me on hold and said she needs to speak to her supervisor. After a short wait, she gets back on the phone and said TODAY, September 20, 2013, THE CREDIT REPORT IS FREE???? She only told me that NOW after I told her I'm canceling my "Forced membership".

    Staff

    Reviewed Sept. 18, 2013

    I just visited this website. These stupid people started charging my account monthly so please never ever visit such websites. These people are money stealers.

    Customer Service

    Reviewed July 24, 2013

    I need to report an email for Martinandjenkins.com, sent by **. This link is no longer active, but was set-up as a staffing company out of New York City, New York. I had a link that pulled up information for a pre-interview. I had all the steps; it ended by requesting you get a credit report from a link connected to Credit Report.com at cost of $1.06. You were to receive a packet containing information for an upcoming phone interview after entering the member ID number from Credit Report.Com and reference number, but nothing was sent. I called the number listed; the line was busy and asked you leave a voice mail. It had a contact us link that allows you to enter a query and it was set up to send you an answer. All this started July 18th. Today, July 24th, the web address no longer works for the company or **. I found that this company was already listed on the Better Business web site out of 40 N Central Ave, Phoenix, AZ 85004 and 1320 Main St. Columbia, SC 29201-3204. My local office was out of New York City, New York. The 1-800-380-4703 number is in all 3 locations. Please steer clear and anyone else please sound the alarm. I don't know how my information will be used and I am scared.

    Customer Service

    Reviewed May 14, 2013

    I purchased a report. Then less than a week later, I was charged $31.95 in two consecutive days for credit reports I did not purchase. I called the same day I received the second charge only to be told too bad. I am not sure how a company is able to bill me for something I did not buy without my permission. I am seeking to find a way to report this action. It must be nice to be able to just bill someone.

    Price

    Reviewed April 25, 2013

    I saw their advertisement about a $1 fee to check credit report. However, I found they will charge $19.99, and it is so hard to cancel the service.

    Online & App

    Reviewed Feb. 28, 2013

    You're supposed to get a free report every year. You go to their website and it seems you have to pay $1 to get it. So I do, it's only a buck. But then when it's time to click the button to take you to your report, they show you a big green button and automatically you click on it. Turns out, you click on it and you're agreeing to $31.95 to get all three reports and three scores. They will not refund you for their trickery!

    Reviewed Oct. 26, 2012

    If you pay for a one-time credit report, they will continue to bill you and it takes hours to get the account canceled and they will not refund your money. Use another company.

    Customer ServiceStaff

    Reviewed Sept. 29, 2012

    I usually consider myself fairly savvy but when I was contacted by an employment agency Stone and Mills, and by an agent Susan ** regarding a job I was interested in, I got involved in a couple applications, online test and interview. I was told I would have a personal interview after 9/21 within the next week. Part of the evaluation was that I needed to get a credit report as I would be dealing with cash transactions. The agency provided a link which took me to CreditReport.com. I figured okay, it's free and I'll check it out and decide if I want to continue credit monitoring. I also attempted to recontact the agency by phone at their local office in Trenton (which only had voicemail) and did not respond to me, and also to Susan ** with no response. I waited a few days and then found that both the website for Stoneandmills.com and the number I called had been taken down. I investigated the website and saw it had just been registered a few days before my application and was gone in a week.

    Then I checked my credit card and saw $31.95 billed to me on 9/18 from CreditReport.com. No wait period done on the day I submitted my online evaluation from the employment agency. I called CreditReport.com immediately and asked them what was with the $31.95 and got a hem and haw. I told them to cancel any further billing and asked the girl what the hell they thought they were doing using fake job opportunities to gain customers. She said she didn't know anything about that. I also sent an email to the vice president expressing my disgust at their methods with no response. I have since reported to the FTC, and the Internet Crime complaint center (for the fake agency), the Better Business Bureau and now here. Hopefully, it will stop people from getting taken for a ride.

    Customer ServiceStaff

    Reviewed July 18, 2012

    I have had multiple charges of $19.95 per instance from Experian Credit Report show up on 2 of my credit card accounts recently. When I called the phone number related to the charge, it was for creditreport.com. I was told by creditreport.com that they are membership charges for accounts opened in 4 different people's names. None of these people are related to or known by me. I asked if a name was required with the credit card number when these membership accounts were opened and they declined to answer. I have since closed all of my credit card accounts just in case. Someone needs to investigate these folks!

    Staff

    Reviewed May 25, 2012

    I filed a complaint one month ago because a charge of $19.95 appeared on my statement, although I have never signed up for any membership, never given out my credit card number, and never requested (nor received) a credit report. I filed a complaint with the CA attorney general. Chase reversed the charges and Experian's Bernice ** responded to the AG's office that they don't know what this is all about: "We could not locate any current membership for James ** in our customer database." However, in my May statement from Chase, they again charged me, this time $21.20, for my non-existent membership. They even have the gall to lie to the attorney general. Is there nothing that can stop these scammers? If every victim were to contact the Public Inquiry Unit, Office of the California Attorney General, PO Box 944255, Sacramento, CA 94244-2550, maybe something could be done to stop them.

    Reviewed May 25, 2012

    I logged in to check out my "free" credit report. It made you provide a credit card number for your membership, should you not cancel in the first month. After logging in the first time, I clicked on the 3 credit firm reports and received the download. There was never any mention of a $31.95 charge. The next day, I saw $1.00 and $31.95 charges on my account. On any other website, it would prompt me to click on accepting a credit card charge - very unprofessional and unethical way to do business. I have cancelled my membership as of yesterday. This is a class action lawsuit waiting to happen.

    Customer ServiceStaff

    Reviewed May 10, 2012

    I was charged $19.95 for credit report that their system would not let me into. I called when I received the bill and still could not get into their system. I talked to a few different people and all they said they could do was cut my bill in half. And I never received my credit report from them. I never received anything from them but a bill. They have very poor customer service and when asked to talk to a supervisor, I was put on hold until I gave up.

    Sales & MarketingStaff

    Reviewed April 24, 2012

    I used a link from xpango.com to CreditReport.com for a "free trial" credit report. After filling out a profile and providing all of my personal info, I was given a single detailed report on my credit. i thought that they seemed reputable and professional. However, several hours later, I checked my bank account and found four dollars missing--one dollar for each of four strange websites. I called my bank to ask about it and found that not only were four dollars missing, but these websites tried to withdraw several hundred, and these transactions were red flagged. CreditReport.com is a blatant scam and should not be trusted.

    Customer ServiceStaff

    Reviewed April 13, 2012

    I logged in to check out my "free" credit report. It made you provide a credit card number for your membership, should you not cancel in the first month. After logging in the first time, I clicked on the 3 credit firm reports and received the download. There was never any mention of a $31.95 charge. The next day, I saw $1.00 and $31.95 charges on my account.

    I called to complain and point out that nowhere did I see I would be charged, and they basically called me a liar and refused to issue a credit. I demanded to speak to a manager, and then the agent put me on hold for about 5 minutes. When they came back on the line, she said they would refund half my money. How nice of them to refund half the money they stole. I said ok, but I also said they hadn't heard the last about this. I will be disputing the charge with my bank and possibly seeking legal action. It's just not right that people can get away with this crap.

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    CreditReport.com Company Information

    Company Name:
    CreditReport.com
    Year Founded:
    1995
    Address:
    ConsumerInfo.com, Attn: Customer Care, PO Box 2390
    City:
    Allen
    State/Province:
    TX
    Postal Code:
    75013
    Country:
    United States
    Website:
    www.creditreport.com