CreditReport.com Reviews

I signed into the free trial for CreditReport.com to get my credit score to give to a prospective landlord. I clicked on "view my report.” I got a call from my credit card company about suspected fraudulent activity and noticed that I had been billed for $31.95 and $1.00 from CreditReport.com. I called the customer service representative and he told me that I had requested all three reports, an upgrade in membership that came with a one-time fee of $31.95. He told me that I would have seen a screen telling me this info and I would have had to click okay to see the three reports. I saw absolutely no such screen and I was not informed at all that I would be charged $31.95. I saw posts similar to this one, so even if I blacked out and messed up, they don't do a good job of making that clear. I will never use them again.

Well, we needed a credit report to move so I thought I would just use the trial and end membership last September 2011. I was also fighting breast cancer. I was very sick. I could not even balance the check book. I called and spoke with someone. They said they would take care of it for me and send me an email. Well, I did not think of it much after until today when I started going through my bank statements. So I called them, they said I never cancelled my husband’s. I did, but they are telling me I did not. I asked for a refund, they gave me 1 month back but charged me since September. I spoke with 3 different agents. What a headache. After everything my family is going through, that’s all they could do for me. Thanks CreditReport.com, I will make sure I tell everyone about my experience with you!

I tried to cancel 7 days after signing up for service online. After the rep tried 8 times to get me to stay, he finally said he'd cancel my service and send a confirmation email. I didn’t receive it. I called back a day later and was assured it was cancelled and I would be receiving two cancellation emails. Two days later, I’m still waiting. Reviewing various websites confirms they have a long history of ignoring requests for cancellations, yet there seems not to be any punitive action taken.

When I was filling up the application for a job there was a link of CreditReport.com. website and suppose to go through to get the credit score to finish up the application. On the website, it was saying 30 days free trial for the membership. When I checked their website, it was for a 7-day free period. I have call them up and cancelled the membership immediately. But they charged me $21.20 on my credit card two days later. I put a dispute with the credit card company, but they made a three way call and the rep from creditreport.com was saying that I got charged because I cancelled it on the 9th day. I could have called them up early had I realized that their trial is only for 7 days instead of 30 days. When my credit card company got involved, finally they gave me a credit of $ 10.60, which I was not satisfied. Please beware of this company, they misguide you to get your money. They get you to join their membership one way or another, but it's very hard to get out from that trap. They are not a reliable company to do business with. Please be aware of this company.

Where is the class action suit against creditreport.com? CreditReport.com should be called. "We are going to steal your money every month and there is nothing you can do about it." First, they tell you that you have 30 days to cancel, but don't provide you with any way to do so. Next, you do a bunch of research to figure out how to cancel on your own, jump through their hoops and think you have cancelled--they may even give you a meaningless "confirmation number"--but they still charge you $19.95. So, call the number on your bank statement and they will claim to cancel it for you, but they don't. Call again the next month and they claim to never have spoken with you and have no record of your call so you have to cancel again, but they still charge you another $19.95. They are a scam—all you can do is change your card number because they will just keep stealing from you.

I applied for the free credit report and I had 30days to cancel their service or they will take $19.95 from my account. After filling all the required fields, I got my report, but to my surprise they did not provide the web site or number to cancel their services. I did research and I found the website to cancel the services. I e-mailed them to cancel the services the same day. To my surprise, my account was over draft because Experian still charged my bank account $19.95 twice.

I went to their site and did what I thought was a free Credit Report. I decided to cancel my membership the same day because I did not want to pay for services that I did not want to receive. I spoke to Cleo who even gave me a hard time about cancelling my account, which I thought was unprofessional, rude & made me mad. She said that I would not be charged for anything so I believed her. I decided to check my bank account just in case, & surprise! There were 3 charges totaling $32.00 from creditreport.com. I then called back to get my money back & was pretty much told I'm ** on getting my money back, which I think is a bunch of **! I've filed BBB complaints and will not be letting this issue go. This "company" cannot continue to get away with this.

This was advertised on the home page as a free credit report--a charge for three reports. I looked at one and then I was billed for $14.95 on my Visa which had been listed as compromised. I called and the girl stated that it was for the first month's service and it's non-refundable and that I had not read the ad correctly.

After several years of being bombarded from T.V.,radio, e-mails and the print media regarding a free annual credit score I went on-line and received my score from the above company, after giving them my credit card numbers, of course, just in case I wanted to have a membership. Which I didn't. When I next went on-line to view my on-line banking account there was a $14.95 pending charge upon viewing that account! On 7-25-11 I called the above number and talked with Kevin and accused his company of false advertising and threatened to contact your agency and report their practices. He backed down and said I would have free full membership privileges for a few months and then membership would be automatically cancelled and charge removed. I do not want to wait a "few months" to have the charge removed because if it is not paid promptly then credit card company will add interest to this balance! As of this date, 7-31-11, the charge remains.

I have been applying for jobs online recently, and I have found several jobs that seem too good to be true. The supposed hiring manager requested that I first get a credit report before we set up an interview. They explained that the report had to be from the creditreport.com because they are familiar with the site. After getting a free credit report which cost me $14.95, the employers kept asking if I went and got the credit report, and they refused to set up an interview or give a phone number. Creditreport.com obviously has something to do with this scam, and I would not use that site.

I went on the internet to get a free credit report and the next thing I knew, I was being charged monthly for a service that I had no idea I was enrolled. I feel that the way they are marketing is a scam. When I requested to speak to a manager, they kept me on hold for hours, and never picked up the call! Please let me know if there is anything I can do about this! I am so upset.

I began receiving unsolicited emails, phone calls and text messages from ****. Their emails provide no way to unsubscribe or opt-out of their emails so I sent a reply to ****. Their answer was to call them to make a change to my account. I explained that I have no account with them, have never done any business with them, and again asked that my email address be removed from their list. Once again, their response is to call them. So I called.

I signed up for the free credit report for my husband and myself to view our credit scores. I did receive the reports. We then went on vacation for a week and when we returned, we were disgusted to see that they obviously had sold our email addresses to outside sources and from the day we signed up to the present, we have both received hundreds of spam emails on both of our email addresses. It is absolutely appalling that a company who is there to protect your identity has the right to forward your personal information to companies that we did not authorize to have.

I never signed up for anything, or accepted any free offer, yet was I suddenly charged 3 times in a month, for a service that was never requested. This is a scam business! The credi card company company issued me a new card number, as this was an unauthorized occurrence.

I signed up for a free credit report and I ended up being charged for it which I did not complain about as I exceeded their trial period! But a month later, I got charged $12.95 and it seems I would keep getting charged that every month for the monitoring service which I never intentionally signed up for! They opted me in, which is very very petty and very low-ball thing to do this day and age. When I called customer service, they said they will not refund me the money, even though I had not logged into the site or availed of any monitoring services! This is a scam and it's legal for them to do it! Do not go to creditreport.com

I am being billed for credit report service monthly, which I never ordered, need or want. I never got any information from the company and cannot reach them. I am trying to get my credit card company to stop this charge but so far have been unsuccessful.

I ordered a credit report from creditreport.com and almost a year later discovered that I am being charged $12.95 every month for credit monitoring service. I immediately contacted their customer service and requested to cancel the service and give full refund for service I never requested. When talking on the phone their representative stated that I accepted their terms and conditions which gave a 30 day free trial for credit protection. She also mentioned that they sent statements every month , but I knew that I have not received them. While on the phone I asked her what was the last date they sent email, and found that their message was marked as spam by gmail and never made it to my Inbox.

I received an email for a free credit report trial for 14 days and then monitoring for $7.95 a month if not canceled within 14 days. The next day, I noticed that I was charged $29.95 from them. When I called, they informed me that I ordered the free trial report, but I did not open it, but I also ordered a 3 credit report for $29.95 which I did access. And that they won’t be able to refund my money because I clicked on the link. I was charged $29.90 and then $35 from my bank for insufficient funds.

I signed up for a free credit report. They automatically signed me up for their credit monitoring program under a free 7-day trial,which is not very long for such a program. They never sent a courtesy email to warn me that the free trial was ending soon. When I noticed that they charged me on my card statement, I went to the web site to cancel my account. The site has no clear way to cancel so I sent them an email through their contact us page asking them to cancel my account and not to bill me any more.

An advertisement for credit reports popped up when I signed into my e-mail account. So, I clicked on it and followed along until I discovered that they were charging money for the credit reports and would send them monthly, I believe was the deal. There was no way out of their website, except to click on the close button in the top right of the screen.

On approximately Nov. 17th or 18th, I ordered a "free" credit report on CreditReport.com. It clearly stated there would be a $9.95 charge if I didn't cancel the subscription within 9 days of ordering my free credit report. I received my credit report one day later and immediately cancelled my subscription and received a confirmation email. The next day (2nd day after ordering the free credit report), my account was debited $29.90. When I contacted FreeCreditReport.com, the customer service person stated that there was an outside company that charges a fee of $29.90 when a person orders credit reports from the 3 big companies: Experian, Equifax and TransUnion. The customer service person went on to say that I must have approved the charge of $29.90 during the ordering of the free credit report and that they have no control over the fee of other company ConsumerInfo.com charges.

On about 10/8/09, I got an email offering me a free credit report. I thought it was the one I get every year. I applied for it. I was gone to California the next day until 10/22/09. I had a friend pay my bills so they wouldn't be late and did not see the charge on that statement. Now, I got my new statement and saw a charge of $14.95. I called them and asked why they were charging me. They said that I had signed up for a monthly charge, which I had 7 days to cancel. They said that I marked the box, saying that I would comply with the regulations or whatever. This is a blatant lie! I know better than to ever mark that box. I got stung once before on something like that and when that box comes up, I leave the site.

I noticed an inactive (but not closed) credit card bill on 09/09 with a $12.95 balance. This has been for an unordered service. No reports ever received or requested and continuous monthly billing of $12.95 every month since 4-7-07 - around 30 months. $12.95 x 30 months = $388.50 and counting. Attempts to extract any factual information regarding this account were met with smoke and mirror computer techniques, trade the co-worker blame and other unknown tricks that are as scummy as shoplifting. What about a class action suit?

My husband, Richard, ** was directed to this site by IBEW Local 400 to monitor his credit report at no charge due to the Union's database being compromised. This occurred back in July 2009. Richard accessed the site and ordered a free credit report, so he thought. Thirty days later in August 2009, we received a bill for $12.95 on our debit card account (which is used for our online PayPal as well). We contacted the customer service dept. and spoke with William on 8-16, explained the situation and asked to cancel the service. He said there would be no future billings. No confirmation number was given for cancellation. We now received our bank statement for September and were again billed $12.95 for a credit report service.

I went to this website to see my one bureau credit report through the trial version. When I was looking at my report, I saw a tab showing free 3 bureau credit reports, and when I clicked on it, the 3 bureau credit reports were opened without showing I will be charged something or not. The other day when I checked my email, I got the emails telling that I would be charged for $29.95. I was shocked to see that I didn't authorize for anything like this and why this thing happened even without showing that I ordered something and I am gonna be charged for something.

I went to the website and ordered the 3-in-1 credit report for $24.95 in November of 2008. Their company (not you) signs you up automatically for their free 7-day trial which you must cancel or be billed $12.95 a month. I discovered these charges on August 20, 2009, 10 months later. I called and asked for a full refund. They gave me a one month refund. This company is affiliated with consumerinfo, and CIC Triple Advantage which has been fined by the FTC for these same practices. Can you please stop these people? Go to complaints, ripoffreport, or just look up CIC Triple Advantage which is owned by Experian. Experian needs to have their license pulled. FTC hasn't spanked them hard enough! I want a refund of $129.50. I was also charged 15% interest by my eBay Mastercard on these charges.

On March 25th, 2009, I used a credit report site to get my first free credit report (CreditReport.com). Some of my friends had told me I could get one for free. The site has an area to put in your credit card, which was supposedly there to "establish my account." The site read, "You will not be charged during the free trial period. However, valid credit card information is required to establish your account." I thought, okay, how could that hurt? I'm allowed a free credit report per year. Underneath that, there were terms and conditions. I thought I was just making an agreement that I was 18 years of age, and not committing anything fraudulent. Little did I know, I was being signed up for credit monitoring each month after "a trial period." I thought that by giving them my credit card / ATM number, I was just establishing who I was. That, to me, is "false advertising" and ripping off the consumers to be putting something in such a devious and manipulating form.

I was online and put in for credit report and said I had a 7-day free trial. I called in to cancel 2 days later and talked to Rosie. She took my name and said she had the account there and would take care of it. I asked for a cancellation number and she said she took care of it. It was just $14.95 but the point is that every little bit out of the pocket hurts. They are ripping people off. After I called, they gave me a cancellation number and then if you don't check your e-mail often they will charge you again because they want you to go through steps on there for the cancellation to go through, which they don't disclose either. On my wife’s complaint also, I called in on 6/23/09 around 8:51am and my wife, Charlet at 8:55am.

I was online and put in for credit report--and you had a seven-day free trial. I called in to cancel two days later and talked to Christine. She took my name and said that she had the account there and would take care of it. I asked for a cancellation number and she said that she took care of it. It's only $14.95 but they should have to disclose that you need a cancellation number for them to cancel. They are rude and they tell you, "You will not get the money back." They also send you an email after you have cancelled and if you don't follow the steps, your cancellation won't go into effect, which they don't disclose either. People who don't check their emails often will get charged again.

On February 18, 2009, I purchased the 3 credit reports and 3 credit scores (Transunion, Experian, Equifax) for $24.90 using my Visa card. For short, it is called "3 plus 3." On May 16, 2009, I called the credit card company to dispute the charges after I noticed the April bill of $12.95 in my credit card statement. I checked back and saw the March bill of $12.95 as well. I was advised to call the vendor (creditreport.com) and clear the matter with them.

I have been trying to cancel CreditReport.com. Every site that appears to give a way to do this is a dead end, and actually is only an opportunity to purchase more. The entire process from the initial inquiry has been deceptive. Contact information shown above is all that I have been able to obtain. Thank you. Consequences: charges to my credit card.

I called creditreport.com to cancel on January 29th, after viewing my free credit report. The agent advised me that they will send an e-mail before the 30-day trial expires to remind me. Of course, they never did. So I realized March 2 (two days after the trial ended) and called to cancel. Of course, the foreign CS agent said I will not be charged any longer. I had to literally shout at him to get him to divulge that I HAD already been charged. He finally let me speak to a supervisor, who did nothing more than talk down to me and laugh with other agents in the background. The only thing she offered me was a phone number...that doesn't work on weekends. I have yet to find out it it even works at all.

I went to creditreport.com (parent company - Mighty Net, Inc.) because I saw a Google ad for a free credit report. I found later that I am being charged $11.95/mo for credit monitoring which I had no idea I signed up for. I called them, and they directed me to their site where the $11.95 is BURIED and TINY. Even though it's on the home page, the $11.95 is buried under two long paragraphs of tiny type in a knock-out font (which ad people know is harder to read). Meanwhile, the rest of the site SCREAMS FREE credit report. I am willing to bet there are many consumers fooled and deceived by this.

www.creditreport.com told me I could view my credit report and credit score as much as I want within their 30 day free trial program. They said as long as I canceled before the 30 days was up, I would not be charged on my credit card that I had to use to sign up for the program. Well, I canceled before the 30 day trial period was up and they still charged my credit card $29.95. I filed a complaint with my credit card company (Orchard Bank) and still no resolution. I then took it upon myself to contact the company today. I spoke with a Supervisor, Mr. McQueen and explained my problem to him. He told me that they will not be refunding me any money because I requested a credit report during that trial period that wasn't a part of the program I signed up for. I told him that that was ridiculous considering the program said all these benefits were free during the 30 day trial period. I wanted to express how that is very misleading to Customers! And that I was going to file a complaint if they did not do the right thing and reimburse me! He boastfully told me to go ahead and proudly gave me his name.

This website is for a free credit report. In small writing off to the side it says you will be automatically enrolled if you don't cancel within 30 days. I have been using this site for years and never been charged or enrolled in anything. They have changed the format to automatically enroll people now. I never received any emails confirming this, reporting anything or saying anything was going on with my credit. THERE SHOULD BE AN OPTION TO SAY NO THANKS RATHER THAN THIS SCAM TO AUTOMATICALLY ENROLL. I can't believe they would be allowed to automatically enroll people in order to get a credit report.

Creditreport.com advertises on TV and the Internet that you can get a free credit report + credit score, provided you agree to a 30 day trial of their credit monitoring program. If you dont like the program, you dont get charged, provided you cancel it before the end of the 30 day trial period. If you like the program, your credit card will be billed $9.95 a month afterwards. This sounded like a great deal, so I signed up for a free? credit report + credit score. When I got my VISA bill 8 days later, I noticed I was charged $24.95 for this free? credit report + credit score. I contacted them for an explanation. They told me the credit report + credit score arent free?, despite the fact their website says Get Your FREE Credit Report + Credit Score? on every page where you can sign up for it. They claim I chose to pay $24.95 for this free? credit report + credit score when I clicked on the Submit button. Now, why would I agree to pay $24.95 for a free? credit report + credit score? I never would have clicked on the Submit button if I knew the credit report + credit score werent free?. This is TOTALLY MISLEADING ADVERTISING. Its just a ploy to get people to sign up for their credit monitoring program. I feel that I was deviously charged $24.95 for a free? credit report + credit score without any up-front indication on the website that the free report + credit score werent free?. All TV viewers and Internet users should know about this TOTALLY MISLEADING ADVERTISING.

I ordered a 3 in 1 credit report and upon clicking to retrieve my report, I received a screen that said that my order was processed but there is a problem with online access to your report. I paid for a real time service and if their system is down, it should not allow my order to be processed OR they should have a live person I can speak to who can troubleshoot. They provide an 800 number but no one is available. It's a violation to take someone's money but not provide the service. It appears that their accounting system had no problem charging my credit card but the actual 3-1 credit report that I paid for was completely inaccesible.

I needed an updated credit report from all 3 bureaus so I went to creditreport.com and ordered their 3 in 1 report for $30.00.