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CreditReport.com Reviews

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83 reviews
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About CreditReport.com

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Pros
  • Easy access to credit reports
  • User-friendly interface
Cons
  • Unexpected charges on accounts
  • Difficult cancellation process

CreditReport.com Reviews

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    Page 3 Reviews 80 - 230

    Reviewed Jan. 17, 2007


    I ordered a 3 in 1 credit report and upon clicking to retrieve my report, I received a screen that said that my order was processed but there is a problem with online access to your report. I paid for a real time service and if their system is down, it should not allow my order to be processed OR they should have a live person I can speak to who can troubleshoot. They provide an 800 number but no one is available. It's a violation to take someone's money but not provide the service. It appears that their accounting system had no problem charging my credit card but the actual 3-1 credit report that I paid for was completely inaccesible.

    Economic damage = $20

    Physical damage = aggravation and no peace of mind that keeps me from sleeping because now I don't know if my credit report is correct!

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    Reviewed Oct. 5, 2006

    This company provides a free trial of credit monitoring when a credit report is requested. After the month, if you don't call to cancel the trial, they start charging debit/credit card up to $12.95 per month. I am sure this is spelled out in the fine print somewhere, but I know of an elderly women who couldn't grasp this concept and paid for two subscriptions for up to 4 months before she became aware of what was actually happening. THESE PRACTICES SHOULD NOT BE ALLOWED.


    Several months of bank charges.

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    Reviewed June 11, 2003


    I needed an updated credit report from all 3 bureaus so I went to creditreport.com and ordered their 3 in 1 report for $30.00.

    This was followed by being denied viewing my credit report online due to a so called strict authorization policy, which wasn't explained at all.
    I did finally get what looked like an incomplete, outdated report in the mail.
    That was only the begining however, as I was billed another $34.90 for a creditwatch service to monitor inquiries, etc.

    Nowhere on their webpage is there any notice you will be activating a monitoring service.

    If you call them on the phone and you get an answering machine, when you do get someone on the phone they seem to have no recollection of your account, then the phone hangs up!
    Do not deal with these people at all, completely unprofessional.


    The damage can be described as distrust and general disgust with certain online services, buyer beware!

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    CreditReport.com Company Information

    Company Name:
    CreditReport.com
    Year Founded:
    1995
    Address:
    ConsumerInfo.com, Attn: Customer Care, PO Box 2390
    City:
    Allen
    State/Province:
    TX
    Postal Code:
    75013
    Country:
    United States
    Website:
    www.creditreport.com
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