LG Cell Phones Reviews

I've had my LG for almost two years now. Since my economic status has changed so has my phone and plan. Meaning this phone is an embarrassment to phones. I have never been able to watch a YouTube video, it just streams and streams. Also since a recent update my google map and gps don't work.

I had my LG G2 sitting on the table overnight. Check the phone in the morning and there was a crack on my screen. No one touched it. It wasn't in the sun or the heat or the cold. How does a screen crack for no reason... I haven't even started paying on the phone yet and no one will fix it.

I've called two times because 2 phones that I purchased on May 8th 2014 after installing the 4.4.2 update GPS doesn't function. First time I called they told me I could send my phone to the repair department and try to fix the problem. I told them I could not go with my cell phone as I am disabled and rely on my cell phone. They told me that they don't send out a replacement phone until they try and fix this phone. So I would have to go without a phone for as long as they take to be shipped there and try to fix it. Meanwhile I was waiting on hold for over 56 minutes for them to look up information then this is the news I get. And this is before I knew the second phone my son has the same issue. Then a week later I called them again to tell them that my son's phone purchased same day and updated the same day is having same problem. So I told them to see if other people are having issues as well.

I originally contacted LG in February this year about my LG Optimus 4X HD (P880) to arrange a repair as it was turning itself off and crashing randomly. It was sent to their repair agent 3 times and then to the customer service department directly. When they sent my phone back from customer services, they sent another customer's phone to me. Now nearly 5 months on from the initial date of contact I am still with a phone that is not fit for purpose and LG are still trying to get out of refunding or replacing my handset by finding totally non plausible reasons for why it wont do what its supposed to. Their advisors are rude and constantly talk over the top of me and they take every opportunity to get out of calling me back when I ask them to and this has led to me spending almost 20 in 4 months just trying to get them to resolve the issue.

If I haven't read this reviews, I would still think that my LG P715 phone has hope. It has very low signal reception especially on SMART/TALK&TEXT mobile network. It works on globe but compare to other phone, it is still non receptive to mobile networks unless you are near a transmitter. I have tried inserting the same sim to another brand of mobile phone and it is working well. It is very annoying and it affects my daily chores especially in my line of work. I THOUGHT, LG STANDS FOR LIFE IS GOOD BUT IT IS A BLUNDER WHEN IT COMES TO THEIR PRODUCT. Well, the camera is good so, that's the only compliment I got.

I bought the LG OPTIMUS only 4 weeks ago, it malfunctioned the second week, now it doesn't work at all! The worst phone ever, this phone was about $250. It never kept the write time, I couldn't send text, then I couldn't make calls. It would un-check all the settings I had set.

We get worst service and worst product from LG mobile services. My set LG P715 is under guarantee but they're not giving services. My phone is not supporting sims except one when I changed my sim, so I have to contact every time in CCE. They promised me so many times after updates of set and software that we will give you check of set price next time, but next time is not coming (hanging, sim not supporting, software updates, hanging so much etc).

Bought an LG prepaid phone in Jan. 4 days later, it quit working. I purchased a maint. plan through Wal-Mart. Called them and they said call LG. I called LG, they said call US Cellular. None of them will replace my phone or reimburse my money.

I bought Nexus 5, about 50 days ago from Google play store online. Three days later, I accidentally dropped the phone from only two feet high (it fell off from my t-shirt's pocket when I pick up something) but the screen glass shattered. I called Google to explain them, the Google representative transfer phone to LG company. They charged $170 to replace the screen and I received the phone two weeks later. The phone is not receiving signal from T-Mobile sometimes received one or two bar of low signal but that was E or H signal which is very slow, not even 3G, 4G nor LTE. I did not get any signals indoor at all.

I sent my LG G2 smart phone via USPS priority mail with signature confirmation to LG repair facility in Fort Worth, Texas. It shipped from me 2/1/14 and it was received and signed for on 2/5/14. I contacted LG customer service numerous times via email chat and phone to find out what was going on with my phone. Every time I check the RA number they gave me to use, it stated waiting on customer to ship unit.

I bought an LG Optimus zip phone from Walmart. Worked on Verizon lines with Straight Talk service. The first month the phone worked great then every month got worse. Now I am unable to receive or make calls from home. I cannot play any videos & keep getting booted off the internet. Now text doesn't even work. Straight Talk says buy a $399.00 Samsung Galaxy uses AT&T lines. LG says they don't give money back for phone. Sorry can't help me. Walmart says past the return date & they won't even let me trade it in they would only recycle it. I will never purchase another LG product & if one is offered for free, I will not take it. My neighbor has same phone & plan same trouble. Do not buy LG products, they do not make life good.

I got the LG T-Mobile F3 smartphone. My problems is that when I make a call. They can't Hear me and I have to connect speaker and that way I'm heard, please help me with this issue.

I cannot answer the phone every time.

Ok, I get that this is not the best cell phone on the market. That being said, I would expect the phone to last longer than a few months. This is a slide phone, and it disconnected at the slide. First one place, and then by the end of the day the phone was in two pieces. LG refused to fix it, saying that the phone was damaged. How? By lying on the table. My daughter didn't drop or damage it in any way, it just simply fell apart. Now we are stuck with it because we refuse to ship it back to them so their technicians can decide if it's a manufacturer's defect or not. I already know what their answer is. LG-Lousy Garbage. Never again.

LG Phones need to get their act together on fixing the solutions to their phones and as well as Verizon's REFURBISHED contracts. LG Intuition phones and all other LG phones has major issues - battery doesn't hold & doesn't connect to 4G network. They're not even looking for a solution to fix the phones. Now the phones are FREE! Any phone you see in the Verizon Store marked "FREE" stay CLEAR! Buyers beware! Those phones have major bugs and issues and can't seem to fix the problem. What kills me is that you buy a new phone from a Verizon store & you pay for insurance on top of everything else, and when the phone goes bad in a matter of weeks, you get a REFURBISHED Like New (someone else's headache).

My phone is 2 years. I have never had a problem with the phone but in the last 4 months, I've been getting a red flashing barrier around the screen when I navigate through apps and programs.

Purchased two phones in February 2013. I did not purchase insurance. The phone got extremely hot and burned the mother board. I lost 333 contacts, and there was no way to retrieve all of them. I was told to mail it to them. I am and I will never deal with this company again. No phone should ever go out after four months.

Purchased LG Model 970 from Sprint. Phone was less than 3mo old when phone heated up during a video when a phone call came in. That had never happened at the same time since ownership. Within 5sec of returning to the video after the call, the phone heated up and cracked glass in center in upward spiraling pattern from the center. Thank God I was wearing glasses because I picked out a sliver of glass out of my forehead right above the bridge of my glasses. Call Sprint immediately. Was told to go to the service center. Went to service center by my home. Spent 1.5 hrs there because they bounced me back and forth to whose problem it was. The final conclusion was I had damage to the phone at that it was LG's problem. Well duh…My phone just blew up. Even melted the case it was in.

We purchased 3 LG phones with a 2-year contract with Sprint. The agent "forced" us with a fast talking tactics to buying those LG phones. My phone failed the first week, so I replace mine with an iPhone 5. My daughter's failed twice in two weeks and disgruntled they replaced it and my wife's failed and still failing often, but they will not replace or do anything about ... What a crook combination they are, LG & Sprint. I am Louis with phone ** and my wife is Esther with phone **. Maybe someone has the decency to call her and replace the crap phone. It's still under warranty, but she has to send it to the manufacturer and be without phone for 2/3 weeks. If this problem is not fixed by the Crook Sprint, I will be sure to switch back to Verizon when the contract expires.

The c.s. rep was horrible, made it seem like it was MY fault for updating phone, when the issue was in the update! Never buying from LG again! You've lost another customer! Great job, LG.

LG Optimus L9 (P768f) - I bought 4 of these phones, paid $220.00 for each. One of the phones was not working. 16 days later, we brought it to the store. We were told we had to return it to T-Mobile, our carrier, because we only had 14 days to bring it back to the store. I contacted T-Mobile and I was told I could return the phone for a replacement for a $20.00 charge and they would send me a REFURBISHED phone. I told them I did not want a refurbished phone. I bought a new phone. They told me to contact LG. I did and I was told the same thing. I will NEVER EVER buy another one of their phones. What kind of crap is that. You buy new and within 3 weeks of using their junk, you can't get your NEW PHONE REPLACED WITH A NEW PHONE...

I still don't have a phone after nearly a year, and it is the end of May 2013 already. Last summer, in July of 2012, I purchased an LG Connect 4G Smartphone, and the battery would only last about 15-20 minutes. I followed the initial charging instructions that came with the phone to the letter, i.e. I charged it overnight to fully charge the battery before using it. I was able to have a 13 minute phone call the next day before the battery died. I charged it up again, and then I got a 15 minute phone call before it died. The following weekend, 8 days later, I took it back to the Metro PCS where I bought it. They said I was past my 7 day period, so there’s nothing they could do. I took it back 2 more times to get a refund. Again, they said, "No, you're past 7 days. You need to go to the service center (nearly an hour away).” So, I go there.

My phone is a couple of years old and it will not charge. It just keeps on cycling on and off. I have very important pictures on this phone with no way of getting them off of it. Bell, my provider's answer is that it is too old and needs to be replaced. I advise anyone purchasing a phone to stay away from LG products!

My LG Revolution phone continues to have the incorrect time. I have exchanged it for a new one four times now (and many hours later). Each time, the same problem occurred. Nobody could figure it out and when I finally said I wanted a different kind of phone, Verizon referred me to LG, the manufacturer. Some automation on the phone repeatedly told me that they would not replace it despite the fact that there is obviously a defect and they can't fix it. In essence, they do not stand by their products and I would urge you not to purchase an LG product given this. I am now stuck with a phone that continually has the wrong time and the frustration of knowing I gave my money to a corporation that does not stand by their product or treat their customers right.

LG Venice purchased on 2/16/13 lost all ability for calls, texts or web on 4/24/13. After hours with my service provider troubleshooting, I was directed to call LG. I was told my only option was to re-contact my provider or mail the phone back at my own expense and also pay for repairs. Apparently, consumers are penalized for purchase of LG products. Thanks for the defective phone LG. I'd love to see a class action lawsuit against them.

I bought an LG Nexus 4 E960 phone and after 2 days, it stopped working. I would not recommend any LG phones. This is my second phone from LG. I called them and they kept giving me excuses. No more LG phones ever.

I called LG because my new LGMS770 phone is randomly shutting off on me. I need to take the battery out and restart it in order for it to come back on. They responded that I will have to pay for shipping and handling, send them my current phone and wait for 5-7 business days for them to look it over and potentially fix it. I find it poor customer service that I have been sold a defective product, which has already inconvenienced me, and I am expected to pay to ship it to them and will have to wait without a phone while they decide if they can fix it. I want them to send me a phone that doesn't shut off on me along with shipping to send them this defective phone.

It does not really matter what I try to download. I know that Facebook stays on the phone and will not move to the SD card, but Adobe Reader can be moved but does not. I also downloaded an anti-theft app and the SA weather app. All these apps were downloaded into the system memory (bottom of the storage page), which is only 157MB left after all the system tools and apps that come loaded on the phone. I believe they should download in to the internal memory (top of the page 1GB) by default, but they do not. After about five apps, the phone will not accept any more or even send an SMS as it says the phone's memory is full.

LG Optimus P500 does not work properly. I am with Koodo. I have been trying to get a phone that works and I have yet to get one that does what they are supposed to. I have to go outside to talk on it, it doesn't ring half the time and goes to voice mail. When I send or try to receive pictures, they won’t download. Even when it is locked, it still dials numbers on its own. Set the time out screen for 2 minutes and while trying to dial a number, it will not stay on. I have gone through at least 4 of these phones and I am currently waiting for the next one to be sent to me (which I am almost 100% sure it will be going back also) - that is if Koodo even wants it back. The last 3 they don't even want returned to them. So what does that tell you? I try to download even from the market and half the time it says "error”.

I bought an LG Optimus V for Virgin Mobile back in January. Never before in my life have I experienced a piece of electronic equipment that can malfunction with such regularity; it's just expected. Freezes started to occur within 2 days of purchasing the phone. The gallery function (used to store pics and other media) is a joke. Sometimes it works; sometimes it gives you a blank screen; sometimes it does nothing at all. Functions seem to have a mind of their own. This smartphone (it really shouldn't qualify to be called that) would be awesome if I could just go one day without having a freeze occur that requires restarting (rebooting) the phone and losing whatever webpages you had opened, emails, etc. It is a hell of an inconvenience.

I had bought an LG VX8600 cellphone for a back phone. After 6 months the phone I was using stopped working and I went to my back phone. It lasted less than 24 hours at which point the charging port broke.

Loss of tiny spring disabled my phone. I was using an LG VX9200 (aka eNV3). I had to take out the battery and a tiny spring fell out of a notch in the battery compartment and was lost. Now, the battery won't stay in place. I asked LG customer service for a spring and offered to pay for it. They said I should send it in for repair at a cost of between $40 and $100. I asked again for the spring, or for the source of it. I have been informed that they do not send out "internal parts.” I asked to have an exception made, or to have the matter taken up at a higher level and was again turned down. I am now pursuing every opportunity to tell potential LG customers of the shabby treatment I have been subjected to.

I got a new LG flip phone 2 months ago and noticed after 2 months use that the outer screen no longer showed the time and date, but had a strange design on it. I went by the Verizon store and they said to send it off and I would be issued a replacement. The phone was usable as it was, but since it had a year warranty, I did so.

I think I was fooled by LG! I just wanted to unlock my phone and for that, I'm waiting four months. Absurd!

I bought a LG Optimus MS690 2.2.2 Android phone for $135.00 on September 10, 2011. Within two hours of having this phone while browsing the internet, the phone froze and shut off. The phone continued to freeze and shut off at least ten times that day. I called the LG Company to advise them on what was happening with the cell phone since it did come with a 1-year manufacture warranty. I was asked a bunch of questions, like what I did install on the phone, in which I didn’t have time to install anything. So finally, they gave me the address to send the phone back, in which I had to pay for postage. It cost me $10.

While speaking on the LG Optimus cellphone, the mute button, and the speaker button are activated by themselves. Due to this, others can't hear me, which is very inconvenient. The speaker button goes on when I don't expect it, during a conversation. It is very painful to my ear. I do not recommend this phone to anyone! I got this phone with T-Mobile but they will not replace my phone, even though I explained to them this situation!

I purchased one LG GS290 mobile phone in Melbourne on the 18th of September 2010. The phone is not working properly now.There is some touch problem on the leftmost side of the phone. As a result of which, I'm unable to access the features present on the leftmost side of the phone .

I purchased an LG GT540 on July 8, 2011. The phone started hanging up and the application did not work properly. The phone was getting heated up and did not retain charge properly.

I bought an LG Optimus V. I can't get any 3g service. Many people online are saying that since VM is "piggybacking" off Sprint mobile, Sprint is giving priority to their "high end-high dollar" contracts, rather than "low-end" pre-payers. Also, VM is the provider to these new free 250 minutes a month cell phones via Life Line. Since this British owned company was awarded the cellular Life Line contract, the influx has overwhelmed the Brits/Sprint. Never buy a smart phone from these idiots. Their tech support is fully aware that a tower or satellite or any other part of their infrastructure is being overwhelmed. They (tech) have been instructed to blow you off as long as possible.

My daughter and I purchased the LG Envy 3 and went through 12 of them a piece before they sent us a new type of phone. Still, an LG shuts off, blacks out and won't hold a charge. When I called LG, because Verizon couldn't do anything but give me LG's number, they told me it could take up to 6-8 weeks to inspect the phone and would not send a replacement phone for the time being. Then while the phones were down or we were being sent replacement phones, Verizon continued to bill us for the service that we were unable to use. Customer service has been horrific for Verizon and LG. I will never own another LG product intentionally again. No TV's, electronics or anything. I'm very disappointed in Verizon for not backing their customers up with these issues. These phones should have been recalled.

My LG x330 Dual Sim always reboot every 10 minutes after saying "message is being sent to setting".

Renewed my contract with Verizon wireless. I purchased a new LG enV touch 11,000 and started having constant problems with it. Verizon said it had to be reprogrammed; still didn't work. Then it had to have a new program put in. It still didn't work. Finally I had to except a reconditioned one. It still does what it wants. One day you have the time showing, next day it’s gone. Today I had a hard time getting it on and when I went into the car the blue tooth and radio didn't work. I took my wireless out and it decided to call someone, so I finally got it to hang up. If you're at this site you will see many people have had the same problems and Verizon doesn't want to help you except give you a reconditioned one so you could have more problems. They should replace it with another brand free of charge, but they want you to upgrade this way all the extras like the case and charger. The car charger you bought is useless. Don’t buy LG and don't deal with Verizon.

I purchased an LG Optimus cellular phone on March 2, 2011 and it has failed. It dials and engages applications without being prompted. Phone calls are being made to contacts which I did not initiate. I paid $258.00 dollars for a phone that is only good as a light paper weight.

We purchased LG mobile and having Insurance but they are not responding properly.

I bought an LG phone model LG620G on 1/3/11 with Straight-Talk as the service provider .The speakerphone stopped working on my end. People can hear me but I can't hear them or hear ring tones or text messages. All that works is the vibration. I paid $69.00 for it and it didn't work last a month. I am very upset with it, and if Walmart doesn't give me another, I'm going to post to everyone I know on the internet and on Facebook.

My family has gone through twelve LG phones, Gravity and Cerino, in one year. The phones have the following issues: don't get on the internet and lockup, speakers fail, earpiece breaks, and screens black out. They make garbage phones. So, you have to buy the insurance. Otherwise, they don't cover anything.

I purchased an LG cell phone one month ago. The cell phone does not work, and will not turn on, and will not charge its battery. Walmart says it is out of the 30-day return period and will not resolve the problem. This phone cost $100.

I am currently using LG GD-510 and have been using the same since 8 months. However, the touch application speed has become slow. I have not added any feature nor do I store pics in the gallery, so that the memory is kept free as much as possible. But this is not helping. Kindly suggest what needs to be done so that I can make optimum use of my phone. Also, let me now from where I can purchase authentic accessories for the same.

I have purchased LG gs190 handset from Sriram Tower Hazaratganj lko. On 1 Jan 2010 and I am facing many problems in my handset. I visited mobile.com service center at least 15 times but did not received any good response.

My mobile (LG GD-510 model) screen complained not working properly so I went to the above mentioned service center at cut tack. They are given some date that day they will solve the problem like this, they are revised the date 5 to 6 times. I went to there by bus from my place to that service center. I am a working professional so every time my working day also getting spoiled to visiting service center. Even though they do not understand the problem and still they are not given any final solution.

I am on my third LG cell phone, NV 3, after having several new phones when new (always shut down). It was finally replaced with a refurbished phone and has worked for one year. Now, everybody complains they can't hear me. I can't get a new one until February 2011. I'll live with it until them since I will not spend more money on the LG phone. LG means Lousy Goods. Always remember this: Verizon does not stand behind what they sell. My next phone would be Driod X, made in the USA!

The keypad lock feature is inadequate. The phone frequently makes calls or connects to internet incurring usage charges while in my pocket with no other items present. I never had this problem with previous models. I tried to submit complain on LG's website but am unable to because some info in drop-down screens aren't related to USA. I tried calling listed #800 but automated message says number is invalid. I have to watch my wireless minutes closely & had to purchase a data package in order to prevent overage charges. I shouldn't have to be inconvenienced in this manner due to the design flaw and LG apparently does not provided any consumer support.

I have purchased a LG Cookie Pep GD510. In some days, it creates many problems. And I gave it to LG Care three times but the same problems are seen. I am very disappointed with LG services. Please help me fast.

I am now on my 6th LG mobile phone through Verizon Wireless. Like others, when the brand new $150.00 phone started shutting off and the browser crashed constantly, I was told it was a software or programming issue. After several trips back and forth, they determined I had a faulty phone. After 2 LG Dare (1 refurbished) devices that failed in the same manner, I demanded a different device. They provided me an LG Envy Touch. I am now on my 4th Envy Touch and am still having problems with the browser crashing, the phone shutting down, the external screen completely freezing up (have to pull the battery) and apps and shortcuts disappearing.

I have an LG CU515 Plum cell phone and the way it was built makes these phones hinges crack. The cell phone was faulty and the hinge cracked which means that they need to recall this cell phone. On AT&T, my provider, it's useless to ask for help on manufacturer’s issues. So I went on the forum that states that some costumers are getting there LG CU515's replaced free of charge due to poor workmanship. However when I tried, Jermel said nothing has been reported on this cell phone and I can send it to get an estimate on the costs. It’s a pure waste of time, when LG is guilty they did not try to help their customers.

I purchased an LG Envy3 cell phone three months ago and upgraded my service with Verizon. I have been with them for years. They instituted a new "contract" was oversold on the cell. The cellphone shuts off, not once but 8 to 15 times a day. I took it back and was told this was a programming problem and they could easily fix it. They downloaded and it continued. They did this several times and then told me I was out of the 30-day period. They would not change it except they can sell me a used one or I could have a rebuilt same one. Looking online, I am seeing this problem continues with the rebuilt. I was willing to pay for a new phone but they wanted to sell me at full retail, an overpriced one. They will not let me out of the contract if I use my old phone.

I purchased an LG cellular device from Verizon wireless. The phone has a defect and powers down all the time on its own. I also have a cracked screen on my phone that happened because I dropped it, this did not cause the phone to shut off. I was told by an employee of Verizon Wireless that there's an actual defect with LG that is causing the phone to shut off. LG has a warranty that replaces phone with mechanical defects which my phone has, but they refuse to provide me with a phone that's is not broken because of my cracked screen.

I have purchased my phone on 29th October 2009. That phone was defective. I have given my phone two times for repairing. Now there was the same problem again when I told for replacement at Noida service center. They have taken my phone for replacement and it's more than 4 weeks. I have not received my phone yet. I have talked to LG executors at Noida. They all are untrained executors and spoiling company's name. They don't know how to talk to customers. My suggestion is change logo from Life Good to Life Hell. My advice to everyone, never purchase the products of LG. They only know how to make customers fool. They have never tried to give customers satisfaction, yet. Please convey this message to everyone.

I have a phone, it's wine in color and it has LG on it. It is a flip phone and 3 other people I know have this same phone and all of our phones has broken at the hing part. Why don't you guys have a recall on this phone is everyone's phone is breaking at the hing? I have not had my phone that long and I don't use it a lot but this weekend I went to open my phone and it broke at the hing. I feel we should get a discount a replacement phone or get a new phone if they are all breaking at the hing.

I purchased a phone that is still under warranty. I was told that its an error of mine when I know it's not. I have had to submit 4 insurance claims to cell phone insurance company for the same problem. I have also found from my search on the internet that the LG rumor has this problem bad and they always refer it back saying it's the customers fault. I just want my phone fixed or a new phone that will not continue to break. No phone available to use. I was traveling out of town when this happened the 5th time and was driving with out a cell phone at night.

I bought an LG Chatterbox in August 2009. 4 Months down the line, I could not switch the phone off manually, the screen went all fuzzy and it had no tunes. This resulted that I had to leave the phone with Edgar's for 4-8 weeks to be repaired. I know about a few more people that has experienced the same problem. What can we do about this? We spend so much money on cellphone that stays being faulty.

I bought two LG Voyagers through Verizon for hundreds of dollars and we have had nothing but trouble.

I purchased the LG Lotus. It is a $300 phone. I got it on sale for $150. I have wanted this phone for a long time because it is a beautiful phone. I had it two months and two days and the screen went dead.

I have a tumor above my left ear which developed after the first year of cellphone use. I have used Verizon since the beginning and it was an LG. I have had 3 of them now, all LG. I want to know if there is a class action in progress, or history of any action regarding tumors.

We upgraded our phones on 9/13/08 through Sprint and also added a line. We upgraded to the LG Rumor. We started having problems with two of the Rumors, one would not hold a charge. They started turning themselves off and on, and our text messages were not being received. Sometimes, they would shut off in the middle of a conversation.I called Sprint tech support and they tried to run updates but were unsuccessful. They advised me to call LG and submit a warranty claim as we have had the phones less than a year. I called them on the 18th of August. They gave me authorization to mail in one of the phones and after that one was replaced, I would get authorization to mail in the other.

I have had many LG cell phones, but the last two are bad. First, Verizon told me that the charging port was bad, so I took my battery to my brother-in-law and charged it on his cell phone. It still did not work. I took the phone to Verizon and they then told me that the battery was bad. I tried a new battery and it still does not work. I can take a charged battery from another phone and put it in this one and it shows not charged.

My phone gets very hot when in use and battery goes dead after 2 days whether or not I use it. Also, my wife’s phone does the same thing. It’s a Motorola. Also, my friend and my neighbor, both have different phones, all have the same problem. It started when they (all companies) switched over to 3G all digital network. I believe this is the problem, not the phone or battery. Is this possible and how can it be tested?

Xenon phone broke after 3 or 4 weeks of use. The spring in the sliding Qwerty keyboard has broken. It is supposed to make the top slide easily from covering the keyboard, and it seems that the wire that holds the spring together broke. We cannot use the keyboard at all. We got a repair order in the works, but I still feel I needed to let consumers know.

I purchased my first LG Phone with Verizon Wireless in December. Six months later, my charging port stopped working. Verizon sent me a refurbished phone, after some stalling on their part. The first day I received the refurbished phone, it sounded as though I was speaking in a well. The phone also gives a warning after two minutes of talking, that the battery is overheating. It shuts off. I will be receiving my third LG replacement phone this week. My husband's LG phone doesn't keep a charge for more than two hours.

On April 5, 2009, I was sold a cell phone (LG Shine). I paid $170. Tony told me that the cell phone had a guarantee for a year. After I purchased the phone, I called LG. I gave them the model number and they told me that I was sold an international phone that did not meet for the US. So I was not covered unless I sent the phone to Europe and called long distance. The next day, I went back to the dealer. An older man took care of me. Tony said that he was busy. I told him what the problem was; he said that this was not true, that it was his business and he knew what he did. So I called LG and put them on speaker so the owner could hear.

I purchased this phone back in September. By January, the USB charge port was not working. I do not have a warranty so I just threw my money away.

We ended up asking for the phone back AS IS. They never fixed the reception problem, that resulted from the phone being defective in the first place. It is my belief that they were extorting a fee from me in order to receive my phone back in working order. It is also of note that the warranty on the phone expired the day after I brought the phone in for repair. I talked to a customer service rep, and I use that term lightly, and it was of no use. I asked to speak to a supervisor, which was also of no use. The phone has been well-taken care of and stored according to manufacturer direction. (Normal usage by only one adult)

LG Shine model cell phone, due to design using inferior materials, is prone to easy breakage of the LCD screen with normal use. The LCD screen on my phone cracked for no apparent reason within the first 45 days of use. LG denies any responsibilty for the shoddy design of this product, and offered no satisfactory remedy.