LG Cell Phones Reviews

I will never ever buy an LG Product. This company is a thief. We had issues with the LG G3 in less than a month of purchase and so we sent it in for check up under warranty. After sending it in we received an email saying phone was damaged so I called customer service to see what they are talking about and I was told the phone is cracked and they have pictures of the phone, so I made it clear that when we sent the phone there were no damages other than overheating issue.

My husband and I purchased the LG Vista Phone. We played with the phone for almost 2 weeks. We noticed that when we got calls, we could not swipe to connect to the phone. Sometimes it would work and sometimes it wouldn't. That goes for both phones. We couldn't return it back to the AT&T store after 12 days so we sent them to LG to be repaired. They sent them back saying no defect. Also, I was advised to purchase screen protectors for the phone and we did. However, after trying the phones, we still had problems successfully swiping to get the call. We swipe to get to the home page with no problem.

I purchased an LG G3 phone from Amazon.com in July 2014 and unlocked it in mid-Oct for use on non-AT&T networks. The phone had known case defects which LG repaired at no cost. Amazingly, their policy is to relock the phone without my authorization or even knowledge. They refused to provide or pay for an unlock code which cost $8. Beware of having LG repair your phone if you want to use in on other networks.

I am disabled and cannot be without a phone for a long period of time due to health issues. I need to be able to call an ambulance. I have an LG mobile phone that is still under manufacturer warranty. My service provider and their service center determined that it has a manufacturer defect. LG will only honor their warranty if you send them your phone and they keep it for 2-3 weeks. So if it's your only phone, like me, they refuse to fix it if you can't be without a phone for 2-3 weeks. Being disabled means nothing to them. They are discriminating against disabled customers!

I did the Lollipop update to my LG G2... Well the update screwed up my phone. Verizon told me that I needed to send it in to LG. So I called LG and explained the situation to them. They were very helpful and started the process of me sending my phone in. While LG had my phone for almost 3 weeks, I spoke with their reps 3 times and was in 2 email conversations with them about my phone being out of warranty (which I was told was ok if I had the receipt). NO ONE told me my screen had been cracked (I sent in a physically perfect phone).

I have an LG G2,13 MONTHS OLD/Sprint. Two things really--most recent factory Upgrade SUCKS, limits my phone in many ways. Now pictures, messaging, keyboard, WiFi issues and mostly A DEAD SPOT AT TOP OF SCREEN 1/2 inch down for top line of message board sign on or login screens or game apps. Yo killed my calendar with that update AGAIN--2ND TIME a year's information GONE. I am so displeased that I will kill the phone, use my insurance and return to SAMSUNG. Never had I had a phone or name brand do this to me. Many glitches. Now it appears as if it wants to be a G3 or G4 without the advantages of that phone upgrade. There's more but won't waste MY time. ** and your ** phone and company. VERY ANGRY.

Warranty repair is a crap. I sent my mobile devices to LG for repair three times for the same issue. What a crap and waste of time. They simply return, stating no problems. Every time I send the device, I ask the repair person to call me to explain the problems but no one apparently return the call.

LG G4 - I am disappointed at how hot phone gets.

It reboots constantly. The battery life is useless. It heats up to the point of being too hot to hold sometimes. I have to constantly clear my cache and my web pages or it shuts down from overload. The keyboard is inaccurate so I am constantly having to edit my texts. No one can understand me when they try to talk to me because as a phone it is useless. I will NEVER buy anything from this manufacturer EVER again. Feel completely ripped off and have another year on my contract.

My LG never had contact with water, just connect it to the charger and started to warm up to almost burn my bed and then it never turn on again. At ATT store they told me seemed to have manufacturing problems because the phone had no apparent or water damage, they gave me LG repair phone number. I send the phone then they returned to me telling me this... "The device warranty does not cover physical, liquid or cosmetic damage, if the device is damaged and deemed repairable charge may apply". After that I received another email like this... "THE REPAIR ON YOUR LG MOBILE PRODUCT HAS BEEN COMPLETED AND SHIPPED FROM THE REPAIR FACILITY. DEFECT: LIQUID-UNREPAIRABLE. REPAIR RESULTS: UNREPAIRABLE. WARRANTY STATUS: OUT OF WARRANTY. If you have any question about you service, please visit lg.com or contact us at 1800793-8896." THEY ARE SCAMMERS. STAY AWAY FROM LG.

This phone(Lg g2) sucks. 2nd one I had to replace paid $100.00. It's doing the same thing as the1st. The camera w/ flash on has like a 10sec delay. My phone blacks out about 10 times a day. Only way it will cut on is if I put it on the charger.

LG SMART PHONE LS660 - My screen locked up while using my LG Tribute. I sent the phone in for repairs. It was returned to me claiming it was physically damage to the phone. The phone was never dropped or damaged in any way by me. After I got my phone back they sent me a picture of the part, damaged by physical use. I unscrewed the body of the phone & inspected the phone myself. The part they claimed was damaged was missing. I mean completely missing.

LG 321 - This phone has had problems since I bought it. Not enough internal memory, too many unused apps that use all the space so you cannot download any apps. The apps run all the time, even when I am not using them. The signal goes in and out constantly. And every time I try to disable the apps, the phone turns them back on. And when you clear the data to free up space it puts it back before you can get done clearing it. The camera is awful too. It has also deleted apps without me telling it to.

LG3 - Hands Down the dumbest smart phone - battery terrible, slow download, can't type for crap. Wish I never wasted my money on this.

It overheats, bad internet connection, shuts off by itself & have difficult turning back on. I'm currently working with my cellphone provider.

I received an upgrade with AT&T and decided to get an LG G2 in August 2014. In December that same year I started having problems with it. I called customer service and the lady issued a troubleshoot and it fixed the problem... temporarily. Fast forward to March/April and I call again, this time the troubleshoot didn't work so she claimed the warranty for me and I sent me phone in for a replacement. 3 weeks later they sent the phone back saying we can't accept the phone bc it has a crack in it. Not even on the screen. I never drop my phone, always had a protective case, and the crack was a chip that you need to see with a microscope.

I bought my LG G2 and a week later the top of my screen was unresponsive to my touch. I couldn't get on the internet or use any apps. I could barely answer the phone at times. I called boost mobile and they told me to contact LG because it was a manufacturer defect. To make a long story short I mailed via Fed Ex my phone to LG bc it was still covered under warranty. I get an email about 3 days later that my phone wasn't covered under warranty and attached was a form for me to fill in debit card information. They were charging me $154.

My less than 6 months old LG G2 was forced to do a software update that I did not initiate. I loved the phone right up til then. Afterwards all the icons changed. The keyboard response changed. The voice to text recognizes my words nowhere near as good as it used to. No more adjustable brightness bar when I drag down. In text I have to hold the setting key to even get to the microphone option. This phone is no where near as easy or fun to use. This is the EXACT type of situation that will force people to walk away from your product. I'm still investigating whether or not I can get it uninstalled but if not I'm going to Samsung. Shot yourself in the foot LG.

LG optimus p l 765 - I had purchased the aforesaid mobile from a shop at Trichur in Kerala in a year back but the stuck immobile immediately after the guarantee period of unit but the warranty remained, but the shop directed me to another mechanic, where they directed me to LG store where they demanded 7000rs to repair as they have to change the board. I refused as I used the phone very sparingly and never opened. Now finally I had to exchange for a mere 2500rs to buy another besides the original cost. My point is whether the LG Company aware of their new products mostly go hung immediately after the guarantee period or may not function in full features.

I got my LG G3 for Christmas and ever since the second week it's been heating up. I uninstalled all the apps I had (3) same ones I had on my S3 Galaxy and it still gets hot. I also don't get all my call, and text messages. I don't like this phone - everyone that I know has the same problems. My son has the LG G2 and he has problems with his also.

I purchased two LG phones in October 2014. In February 2015, both phones just powered down and would not power back on. They are the same model. I contacted LG for warranty service and talked to an Indian gentleman that could not understand me or I him. He became agitated. I got the information on where to send the phones and received the shipping labels via email. My girlfriend, ** (owner of the second phone) printed out the shipping labels and sent our 2 complete phones to Texas. We were told that we would have our phones back in 5-10 business days. After not hearing from them after 3 weeks, ** contacted them. She was advised the phones would be sent back after being replaced or repaired. Around mid-March, ** 's phone was returned complete - phone, back cover and battery. The following week, my phone was sent to me but only the front face of the phone, no back cover and no battery.

I have an LG D415 which was working great the first several months I had it. Then, the screen started to go black (as if it is sleeping), but then it would not turn back on by pushing the power button OR the middle button. I could hear the phone ring or vibrate, but I could not get the phone to turn on until I removed the battery and held the power button down for about 30 seconds. I have sent my phone in for repair as it is still under warranty, received it back the first time, and my screen had random color splotches throughout it. Mind you, this was NOT the initial issue I was having. The 2nd time, they simply replaced the screen THEY had broken and fixed nothing else.

I have horrible sound quality (echo and mutes) with my LG G3 through Verizon. I've had both replaced with refurbished ones already and still no improvement. Verizon has been of little help. I contacted LG and they said it was a microphone problem with the phones and to mail them in for repair. I use my phone in my business and I can't do that. I told them I would actually drive it to their service department in Fort Worth, Texas and said I couldn't do that. They told that even if I had a medical situation where my life depended on the phone, there would still be no exception. The phone is awful the customer service is awful and I warn you about this phone issue.

I have had 2 LG bluetooth headsets HBS 900 replaced in 6 mos. LG says the device is not comparable with Apple products and Apple says LG is not cooperating with Apple to make comparable. I have 2 devices that they offer to repair and wait 2 weeks to get back. I feel the product should be refunded because of multiple returns and troubleshooting.

My LG G2 was charging one morning in August when I went to take off the charger I noticed my screen had all these raised bubbles, then when I went to grab off charger the phone was so hot it burned my hand causing 2 blisters then all those bubbles burst--sliced my thumb and forefinger. So Verizon said it was a manufacturer issue and told me to contact LG, mind you this is the end of August 14' So we sent my phone to be looked at and never heard a peep from them. They had my w-mail, mom's email, and phone numbers, I was in the hospital for 68days and need called wondering why it had been a month and no one contacted me, all I kept getting was "I will have to look into this one", which I really don't get what they are saying with that comment.

Sent my phone in, it would not power on. LG sent a pick up order to fix it then they email me saying screen broke, wanted 164.00 dollar to fix. Told them that's not how it left my home. They said FedEx broke it. Then they email saying FedEx would not pay the claim. Found out they filed 250.00 claim with FedEx and got payed 100.00. LG sent my phone back broken and kept the 100.00 dollars. I payed 650.00 for the phone. I would not buy any LG phone again

My Nexus 5 stopped working 14 months after I bought it - two months after the warranty ended. It had been a good phone. But it suddenly ceased to function, completely out of the blue. So I called up LG's customer service number (LG is the manufacturer of the Nexus 5) and the young man emailed me a shipping label and said to send it in and they'll fix it. I thought, Great! And sent it in the very next day.

I bought LG g3 before 5 months. The next day of purchase I faced auto shown problem and blank screen problem. I took it to service center for replacement in Vadapalani. They said it was a software problem and they return back with hard reset. After one week I had the same problem again I went to them they said it will be rectify in lollipop update so I bore with that. And nothing happened even after lollipop update. Meanwhile my screen has shown up yellow spot in right corner.

You gotta constantly pay for gigabytes and it sucks it out every time you try to download an app or you make a phone call. Something needs to change. When they say "unlimited texting and phone calls" you gotta pay for them. Kindly pay for the gigabytes.

My LG Vista phone was plugged into my computer using the electrical cord provided by LG. I went to pick up the phone and check if it was fully charged and the phone was quite hot to touch. At this point I tried to unplug it and the electrical cord disintegrated in my fingers - it was melting. Luckily I was there as I now wonder if it would have started a fire. Picture below. I've had the phone about a month from AT&T and other than this, had no problems.

My LG l80 has a very small memory and my speaker already broke twice but other than that it's fine.

When I get on the phone and this happens with all calls I can only get on the phone for 4 hours. Like what type of bull is that? And then it's going to hang up. Like I love me a LG but guys really have to work on it. Man is there any way I can make the duration any longer?

9/17/2014 bought brand new LG L3 smart phone with an LG protective case from Sprint. 12/5/2014, less than 3 months later, the screen went blank. The phone would vibrate for incoming alerts, calls, texts, etc. The LED indicator lights work too. I took my phone to Sprint for diagnosis. Sprint said I have a defective screen. Otherwise, everything else works. Next I sent my phone to LG with return authorization number. A week later I got my phone back NOT repaired with a note saying it was water damage. LG refuses to fix or replace my new phone. Now, to be clear... I have never had my phone in water or around water or even wet from rain or spills, etc. In fact, I have never even dropped my phone. My phone works. I just can't see the screen. I want my phone fixed or I'll never buy any LG product again.

Phone automatically updated and now I can't download any apps also was told it's a 4G but only show 3G but not often mostly a sun symbol that spins sometimes. I'm so frustrated and after reading some complaints feel less hopeful this issue is fixable!

I got LG G3 mobile phone before about 2 months, and found it perfect mobile with Quad HD screen, 13MP camera, 2.5Mhz processor, 3 MB ram, & 32 MB memory... etc. But unfortunately I found the following defects in this phone:

My LG updated in the middle of the night, my alarm that I didn't set went off at 1 am. Couldn't fall back asleep and checked my phone. To my surprise all my contacts were gone and replaced with other ones. Virgin can't help. LG wants 150 to fix.

My LG 3 Cell Phone is 2 1/2 Months old. 1 1/2 months old, I noticed that when I called someone's cell phone and they didn't answer their phone, I couldn't stop the call at any time. I had to wait till the other person’s phone went into accepting a Phone Message and would end the call 2 or 3 minutes later when their phone stopped receiving my phone call. I could not do anything with my phone, the screen went black soon as the call was sent. The back buttons wouldn't do nothing. No Volume up or down. No On or Off. When the call was ended, my phone would shut down. Then at that point, I could turn my phone on. Soon as I make a Phone call, the screen goes black, stays Black all the time even when shining a bright light at the screen.

I had purchased from WalMart, the LG-P769. I love LG completely so don't get me wrong and that's what hurts, when you trust a great company for so long, then get ripped off by defects with no options to fix or replace. My phone just locks me out when it wants to, have to go into the store to unlock it, but they can't and said "Damaged Sim Card", forced me to buy another one, almost $30.00. Then a few weeks later, locked out again for no reason at all. I go back to Walmart, but this time it's the phone that's defective. No I cannot lock it, even if I wanted to because it's a permanent lockout, wow, how neat!! So they had to do a "Hard Reset", lost all of my phone numbers, backup and everything to add!!

I purchased a brand new cell phone, the G3 Model from a department store in Athens. I unpacked the cell phone, and the very first thing I did was to insert the sim card in the phone. I used an adapter since all my previous Cell phones were Apple Iphones and they used the nano sim type. The adapter I used was purchased from the store I purchased the cell phone. The adapter was from nano sim card to micro sim card. I inserted the card into the phone but it didn't recognize the sim card. I tried it once more, but with no result.

4th LG phone in one year, Mom first. JUNK! First one, battery went out in 9 months. Next one in one month, received replacement which lasted one week. Next replacement, wouldn't charge all the way until about 8 hours and began going out next day after using two times. NO MORE LG PHONES!

I wanted to surprise my stepdaughter on her birthday with brand new cell phone so I went Sprint and was recommended the LG G3. Phone worked great other than the fact that it refused to accept phone calls from within our home. I explained this to the Sprint employees and they told me it was probably just a bad phone so they switched it out for an exact replica. Upon arriving home we tried calling the device from within our home and were facing the exact same dilemma. We were probably able to get the phone to ring twice after about 30 calls from several different phones, different providers and even Sprint Tech Support.

I bought an LG Flex phone about 4 months ago and it's a lemon. I have already returned two so this is my third replacement. I need to return this one but I don't want to download all my music, calendar and everything else. What it does: you have to tap the screen two times to turn phone on but sometimes when I do it just goes blank. The little light goes out and that's it for 5~10~15 minutes. Yesterday I called again and she, "AT&T customer service", she was rude because I wasn't nice and we went through all the same things but nothing was fixed. Since the screen was out I couldn't do anything. Finally the screen came on and she went into my phone looking for something but found nothing. She told me that if my phone worked 80 to 90% of the time I should be happy. I was so annoyed with her I told her never mind and hung up. I will call again in a few minutes. Do not buy a LG Flex phone.

I called LG a month ago to obtain a new back for the Lg UN 170 flip phone. I was told a new one would be sent free of charge in a week. As yet I have not received it. I recalled the company today. The CS rep said there was no record of my call and told me that the part was not yet available. I am now at 10 minutes waiting for a supervisor to answer the phone. Are they avoiding the issues? A brand new phone and no available parts tell me that a new phone should be given and that LG should not sell a product that cannot provide parts. Shame on LG. No more of their products in my house!

When I purchased my phone I was told that the LG battery LASTED (3 days without charging) what a lie. If you don't turn off a bunch of stuff and keep the screen practically so dark you can't see, it eats up your battery quick. Using the phone outside is a pain as you can't see the screen. My phone is user warranty and I have insurance on it. The store I purchased it at moved without warning and the store where I can go for warranty issues is not close by. The insurance is very expensive when you want a replacement phone. $199.00.

I purchased an LG L9 some months ago. It served me well only for two months after which life with this phone has been extremely unbearable. The phone heats up after few minutes of activity. It restarts itself and that leads it to a coma with the only way to bring it back to life is to take out the battery and leave it directly below an air condition for 30 minutes. After performing all this ritual to bring it back to life, it starts only for you to read an align language you can't understand. I love this phone soo much that I feel so depressed when this happens. Recently this issue has become very rampant as I have to perform this ritual every 30 minutes to 1 hour. I find this very frustrating. Please help me resolve this issue in the shortest possible time.

Well this is the second phone of LG I’ve had on the past three years. I love LG but with both of the LG Optimus the navigation have went bad twice and these were on two diff type of LG phones, my recent LG phone is under 6 months old. I hope you can get help with this because both of these phones are in perfect condition with cases and no scratches whatsoever. SMH. I am not very happy about it either.

I am a disappointed consumer of the LG products and must admit I will not ever purchase any of their products of any kind. I recently switched over carriers for my phone and heard a tremendous lie about the LG phone having and durable glass protection screen. Well In eight days I noticed a hair line crack on my new devise and called for help. I believe LG has a defect on their screens because they have a policy right away. Any crack screen is not under warranty due to damage, neglect, and or abuse.

The ability to watch any video is slim to none.. So I am online looking for a remedy and came across many other dissatisfied consumers stories.

lgms659 f3 model - I bought this phone recently and I realize very soon that the phone was Not responsive via the keyboard or with the voice command. Soon after a small crack appeared and I contacted them and they told me that it would be the total replacement and at my cost and the small crack is now gone all the way diagonally across the sea. I do not recommend buying the Phones. I have had LG phones for three different generations prior to this one and let me do it. They do not buy this phone. The processing speed lags even though that has a dual had none of the problems. My other LG 4G phone had none of these problems. I am very disappointed that LG would allow a product Like this go to market. LG should be ashamed of themselves.

I purchased an LG G2 from AT&T in 2-2014. In 8-2014 I began having problems with screen clicking and going from screen to screen sitting by itself. The phone made calls to voice mail, Switzerland, my sister in TX at 6:00 am. It also took pictures all on its own. I went back to AT&T & they did a factory reset. It did not help. The phone was still under warranty so I was told to contact LG. I switched my plan to Straight Talk and was told by LG Straight Talk would provide me with a loaner phone. No loaner phone so I went to a cell phone repair shop and they contacted LG and took care of everything (put phone in box for shipping and a loaner phone). Phone is on way to LG in TX so we'll see what happens next.

I purchased an LG G3 at Best Buy on August 2nd. I had to return it on August 9th because the navigation didn't work. No Problem. Best Buy replaced it and everything was fine. 2 weeks later the charging port came loose and since the Best Buy return period was up I contacted LG. They want me to return the phone to them and be without a phone for as long as it takes for them to repair it. I have called in three times to speak with a supervisor and been told that I needed to call at a different time because the supervisor wasn't there. I have had issues with other phones and never had to return them without having a new one in my hands. I also haven't had to pay the freight myself. This phone is only a month old and LG says they have a limited 1 year warranty. I never had this problem with a Samsung phone. I should have stuck with them but now it's too late as I can't return it.

I recently purchase this LG Optimus phone. Open it and I be darn the battery really no good. The phone blinks out on the screen and can’t make calls. I mean why would a company sell something like this? I waited all this time to get a touchscreen then you have nothing, my GOD!!! I call Verizon then they tell me to call LG then LG tells me they can only send me refurbish phone. Why would I want the same phone y’all putting in stores. I believe they all refurbish phones and it’s not right. Now I’m stuck with a phone that no good and the speaker cuts off by itself. Wow no good customer service.

I recently purchased the LG Optimus F3 cell phone and must say that it is a wonderful product. Very user-friendly and overall a very good phone. The only issue that I have with the product come from the service provider. T-Mobile is not a very reliable network and signal is easily lost. The Optimus is an android device and as such has a wide market of apps. Apart from the service provider, this phone is a very worthwhile purchase and I am very satisfied.

I had bought the Nexus 5 from Google Play Online in December 2013. Last month the Phone cracked inside - it was never dropped. There is no scratches, bumps outside. How do I know it is inside? I turned the phone off. And the screen is completely clean, no scratch, no lines, no cracks nothing. I called Google who transferred it to LG Support - I sent in my phone. LG sent me an email, and I talked to them on the Customer Support line. LG claims that the defect is "Cosmetic".

Head phone icon appears for no reason and shuts down sound in phone. Phone is now useless for calls. Can't clear icon. Comes and goes on its own. Optimus L9.

LGl70 - This phone is always blacking out. No signal until I remove battery and card. Very rarely do I have 4g reception. Like right now, I only have 2g. This company needs to recall and refund all of these phones. Bunch of junk. Thanks for stealing my social security disability money. I will never buy another lg phone. I am so very very pissed off.

My name is Chetan and I am a student. Very recently, I just gave LG $153 from my internship money (which I do to pay my education loan), to make my phone completely useless. My Nexus 5 screen got cracked. I send it to LG on 8th of July for repair. They charged me with $153. I received it back on 26th July. The problem didn't end here. When I opened the box and put my sim card back, it is not receiving any signal. I tried with almost 3, 4 different sims from my friends and still no luck. I called LG the same day saying, "This is what you have send to me after taking 20 days and $153." They said, "We are sure we test everything before we ship it back to the customers."

I bought this phone when my Galaxy broke. After reading reviews for it, decided it would be a pretty decent phone. Little did I know it would be TERRIBLE! I can't play music without it overheating. Can't take decent pictures because the camera doesn't focus. And most of all my flash has broken 2 months after buying the phone. It was fine yesterday and now bam doesn't work. I recommend not getting this what-so-ever. This is literally last resort "smart" phone.

I have an LG Elite which quit working. The Sprint store wanted $70 just to look at it, but said I could send it to LG since I had only had the phone 5 months and that it should be under warranty. LG received the phone and said that the board needed to be replaced and if I sent the sales receipt they would repair or replace it under warranty. Meanwhile I contacted another company which fixes phones and was told if the board is bad it it not worth repairing. Well, Sprint forced us to buy the phone under their new Family plan on installments.

My Optimus m670 loved that phone small screen but never had a problem with internal memory or downloading apps or saving pics or videos so when I shattered the screen it was still useable only if you wanted to slice your finger if you tried to use screen. But I've dropped that phone 100 times with no case ever on it. It was a great phone. I've had problems with Samsung phones and their internal space also. So when I seen that Metro PCS had new LG L70 on sale for $49.00 I thought great deal. I was a little leery when I read specs 4.7gbts internal memory (1.2 user memory), wasn't too sure what that meant so I bought phone anyways because past experience. I loved LG phones.

I've had my LG for almost two years now. Since my economic status has changed so has my phone and plan. Meaning this phone is an embarrassment to phones. I have never been able to watch a YouTube video, it just streams and streams. Also since a recent update my google map and gps don't work.

I had my LG G2 sitting on the table overnight. Check the phone in the morning and there was a crack on my screen. No one touched it. It wasn't in the sun or the heat or the cold. How does a screen crack for no reason... I haven't even started paying on the phone yet and no one will fix it.

I've called two times because 2 phones that I purchased on May 8th 2014 after installing the 4.4.2 update GPS doesn't function. First time I called they told me I could send my phone to the repair department and try to fix the problem. I told them I could not go with my cell phone as I am disabled and rely on my cell phone. They told me that they don't send out a replacement phone until they try and fix this phone. So I would have to go without a phone for as long as they take to be shipped there and try to fix it. Meanwhile I was waiting on hold for over 56 minutes for them to look up information then this is the news I get. And this is before I knew the second phone my son has the same issue. Then a week later I called them again to tell them that my son's phone purchased same day and updated the same day is having same problem. So I told them to see if other people are having issues as well.

I originally contacted LG in February this year about my LG Optimus 4X HD (P880) to arrange a repair as it was turning itself off and crashing randomly. It was sent to their repair agent 3 times and then to the customer service department directly. When they sent my phone back from customer services, they sent another customer's phone to me. Now nearly 5 months on from the initial date of contact I am still with a phone that is not fit for purpose and LG are still trying to get out of refunding or replacing my handset by finding totally non plausible reasons for why it wont do what its supposed to. Their advisors are rude and constantly talk over the top of me and they take every opportunity to get out of calling me back when I ask them to and this has led to me spending almost 20 in 4 months just trying to get them to resolve the issue.

If I haven't read this reviews, I would still think that my LG P715 phone has hope. It has very low signal reception especially on SMART/TALK&TEXT mobile network. It works on globe but compare to other phone, it is still non receptive to mobile networks unless you are near a transmitter. I have tried inserting the same sim to another brand of mobile phone and it is working well. It is very annoying and it affects my daily chores especially in my line of work. I THOUGHT, LG STANDS FOR LIFE IS GOOD BUT IT IS A BLUNDER WHEN IT COMES TO THEIR PRODUCT. Well, the camera is good so, that's the only compliment I got.

I bought the LG OPTIMUS only 4 weeks ago, it malfunctioned the second week, now it doesn't work at all! The worst phone ever, this phone was about $250. It never kept the write time, I couldn't send text, then I couldn't make calls. It would un-check all the settings I had set.

We get worst service and worst product from LG mobile services. My set LG P715 is under guarantee but they're not giving services. My phone is not supporting sims except one when I changed my sim, so I have to contact every time in CCE. They promised me so many times after updates of set and software that we will give you check of set price next time, but next time is not coming (hanging, sim not supporting, software updates, hanging so much etc).

Bought an LG prepaid phone in Jan. 4 days later, it quit working. I purchased a maint. plan through Wal-Mart. Called them and they said call LG. I called LG, they said call US Cellular. None of them will replace my phone or reimburse my money.

I bought Nexus 5, about 50 days ago from Google play store online. Three days later, I accidentally dropped the phone from only two feet high (it fell off from my t-shirt's pocket when I pick up something) but the screen glass shattered. I called Google to explain them, the Google representative transfer phone to LG company. They charged $170 to replace the screen and I received the phone two weeks later. The phone is not receiving signal from T-Mobile sometimes received one or two bar of low signal but that was E or H signal which is very slow, not even 3G, 4G nor LTE. I did not get any signals indoor at all.

I sent my LG G2 smart phone via USPS priority mail with signature confirmation to LG repair facility in Fort Worth, Texas. It shipped from me 2/1/14 and it was received and signed for on 2/5/14. I contacted LG customer service numerous times via email chat and phone to find out what was going on with my phone. Every time I check the RA number they gave me to use, it stated waiting on customer to ship unit.

I bought an LG Optimus zip phone from Walmart. Worked on Verizon lines with Straight Talk service. The first month the phone worked great then every month got worse. Now I am unable to receive or make calls from home. I cannot play any videos & keep getting booted off the internet. Now text doesn't even work. Straight Talk says buy a $399.00 Samsung Galaxy uses AT&T lines. LG says they don't give money back for phone. Sorry can't help me. Walmart says past the return date & they won't even let me trade it in they would only recycle it. I will never purchase another LG product & if one is offered for free, I will not take it. My neighbor has same phone & plan same trouble. Do not buy LG products, they do not make life good.

I got the LG T-Mobile F3 smartphone. My problems is that when I make a call. They can't Hear me and I have to connect speaker and that way I'm heard, please help me with this issue.

I cannot answer the phone every time.

Ok, I get that this is not the best cell phone on the market. That being said, I would expect the phone to last longer than a few months. This is a slide phone, and it disconnected at the slide. First one place, and then by the end of the day the phone was in two pieces. LG refused to fix it, saying that the phone was damaged. How? By lying on the table. My daughter didn't drop or damage it in any way, it just simply fell apart. Now we are stuck with it because we refuse to ship it back to them so their technicians can decide if it's a manufacturer's defect or not. I already know what their answer is. LG-Lousy Garbage. Never again.

LG Phones need to get their act together on fixing the solutions to their phones and as well as Verizon's REFURBISHED contracts. LG Intuition phones and all other LG phones has major issues - battery doesn't hold & doesn't connect to 4G network. They're not even looking for a solution to fix the phones. Now the phones are FREE! Any phone you see in the Verizon Store marked "FREE" stay CLEAR! Buyers beware! Those phones have major bugs and issues and can't seem to fix the problem. What kills me is that you buy a new phone from a Verizon store & you pay for insurance on top of everything else, and when the phone goes bad in a matter of weeks, you get a REFURBISHED Like New (someone else's headache).

My phone is 2 years. I have never had a problem with the phone but in the last 4 months, I've been getting a red flashing barrier around the screen when I navigate through apps and programs.

Purchased two phones in February 2013. I did not purchase insurance. The phone got extremely hot and burned the mother board. I lost 333 contacts, and there was no way to retrieve all of them. I was told to mail it to them. I am and I will never deal with this company again. No phone should ever go out after four months.

Purchased LG Model 970 from Sprint. Phone was less than 3mo old when phone heated up during a video when a phone call came in. That had never happened at the same time since ownership. Within 5sec of returning to the video after the call, the phone heated up and cracked glass in center in upward spiraling pattern from the center. Thank God I was wearing glasses because I picked out a sliver of glass out of my forehead right above the bridge of my glasses. Call Sprint immediately. Was told to go to the service center. Went to service center by my home. Spent 1.5 hrs there because they bounced me back and forth to whose problem it was. The final conclusion was I had damage to the phone at that it was LG's problem. Well duh…My phone just blew up. Even melted the case it was in.

We purchased 3 LG phones with a 2-year contract with Sprint. The agent "forced" us with a fast talking tactics to buying those LG phones. My phone failed the first week, so I replace mine with an iPhone 5. My daughter's failed twice in two weeks and disgruntled they replaced it and my wife's failed and still failing often, but they will not replace or do anything about ... What a crook combination they are, LG & Sprint. I am Louis with phone ** and my wife is Esther with phone **. Maybe someone has the decency to call her and replace the crap phone. It's still under warranty, but she has to send it to the manufacturer and be without phone for 2/3 weeks. If this problem is not fixed by the Crook Sprint, I will be sure to switch back to Verizon when the contract expires.

The c.s. rep was horrible, made it seem like it was MY fault for updating phone, when the issue was in the update! Never buying from LG again! You've lost another customer! Great job, LG.

LG Optimus L9 (P768f) - I bought 4 of these phones, paid $220.00 for each. One of the phones was not working. 16 days later, we brought it to the store. We were told we had to return it to T-Mobile, our carrier, because we only had 14 days to bring it back to the store. I contacted T-Mobile and I was told I could return the phone for a replacement for a $20.00 charge and they would send me a REFURBISHED phone. I told them I did not want a refurbished phone. I bought a new phone. They told me to contact LG. I did and I was told the same thing. I will NEVER EVER buy another one of their phones. What kind of crap is that. You buy new and within 3 weeks of using their junk, you can't get your NEW PHONE REPLACED WITH A NEW PHONE...

I still don't have a phone after nearly a year, and it is the end of May 2013 already. Last summer, in July of 2012, I purchased an LG Connect 4G Smartphone, and the battery would only last about 15-20 minutes. I followed the initial charging instructions that came with the phone to the letter, i.e. I charged it overnight to fully charge the battery before using it. I was able to have a 13 minute phone call the next day before the battery died. I charged it up again, and then I got a 15 minute phone call before it died. The following weekend, 8 days later, I took it back to the Metro PCS where I bought it. They said I was past my 7 day period, so there’s nothing they could do. I took it back 2 more times to get a refund. Again, they said, "No, you're past 7 days. You need to go to the service center (nearly an hour away).” So, I go there.

My phone is a couple of years old and it will not charge. It just keeps on cycling on and off. I have very important pictures on this phone with no way of getting them off of it. Bell, my provider's answer is that it is too old and needs to be replaced. I advise anyone purchasing a phone to stay away from LG products!

My LG Revolution phone continues to have the incorrect time. I have exchanged it for a new one four times now (and many hours later). Each time, the same problem occurred. Nobody could figure it out and when I finally said I wanted a different kind of phone, Verizon referred me to LG, the manufacturer. Some automation on the phone repeatedly told me that they would not replace it despite the fact that there is obviously a defect and they can't fix it. In essence, they do not stand by their products and I would urge you not to purchase an LG product given this. I am now stuck with a phone that continually has the wrong time and the frustration of knowing I gave my money to a corporation that does not stand by their product or treat their customers right.

LG Venice purchased on 2/16/13 lost all ability for calls, texts or web on 4/24/13. After hours with my service provider troubleshooting, I was directed to call LG. I was told my only option was to re-contact my provider or mail the phone back at my own expense and also pay for repairs. Apparently, consumers are penalized for purchase of LG products. Thanks for the defective phone LG. I'd love to see a class action lawsuit against them.

I bought an LG Nexus 4 E960 phone and after 2 days, it stopped working. I would not recommend any LG phones. This is my second phone from LG. I called them and they kept giving me excuses. No more LG phones ever.

I called LG because my new LGMS770 phone is randomly shutting off on me. I need to take the battery out and restart it in order for it to come back on. They responded that I will have to pay for shipping and handling, send them my current phone and wait for 5-7 business days for them to look it over and potentially fix it. I find it poor customer service that I have been sold a defective product, which has already inconvenienced me, and I am expected to pay to ship it to them and will have to wait without a phone while they decide if they can fix it. I want them to send me a phone that doesn't shut off on me along with shipping to send them this defective phone.

It does not really matter what I try to download. I know that Facebook stays on the phone and will not move to the SD card, but Adobe Reader can be moved but does not. I also downloaded an anti-theft app and the SA weather app. All these apps were downloaded into the system memory (bottom of the storage page), which is only 157MB left after all the system tools and apps that come loaded on the phone. I believe they should download in to the internal memory (top of the page 1GB) by default, but they do not. After about five apps, the phone will not accept any more or even send an SMS as it says the phone's memory is full.

LG Optimus P500 does not work properly. I am with Koodo. I have been trying to get a phone that works and I have yet to get one that does what they are supposed to. I have to go outside to talk on it, it doesn't ring half the time and goes to voice mail. When I send or try to receive pictures, they won’t download. Even when it is locked, it still dials numbers on its own. Set the time out screen for 2 minutes and while trying to dial a number, it will not stay on. I have gone through at least 4 of these phones and I am currently waiting for the next one to be sent to me (which I am almost 100% sure it will be going back also) - that is if Koodo even wants it back. The last 3 they don't even want returned to them. So what does that tell you? I try to download even from the market and half the time it says "error”.

I bought an LG Optimus V for Virgin Mobile back in January. Never before in my life have I experienced a piece of electronic equipment that can malfunction with such regularity; it's just expected. Freezes started to occur within 2 days of purchasing the phone. The gallery function (used to store pics and other media) is a joke. Sometimes it works; sometimes it gives you a blank screen; sometimes it does nothing at all. Functions seem to have a mind of their own. This smartphone (it really shouldn't qualify to be called that) would be awesome if I could just go one day without having a freeze occur that requires restarting (rebooting) the phone and losing whatever webpages you had opened, emails, etc. It is a hell of an inconvenience.

I had bought an LG VX8600 cellphone for a back phone. After 6 months the phone I was using stopped working and I went to my back phone. It lasted less than 24 hours at which point the charging port broke.

Loss of tiny spring disabled my phone. I was using an LG VX9200 (aka eNV3). I had to take out the battery and a tiny spring fell out of a notch in the battery compartment and was lost. Now, the battery won't stay in place. I asked LG customer service for a spring and offered to pay for it. They said I should send it in for repair at a cost of between $40 and $100. I asked again for the spring, or for the source of it. I have been informed that they do not send out "internal parts.” I asked to have an exception made, or to have the matter taken up at a higher level and was again turned down. I am now pursuing every opportunity to tell potential LG customers of the shabby treatment I have been subjected to.

I got a new LG flip phone 2 months ago and noticed after 2 months use that the outer screen no longer showed the time and date, but had a strange design on it. I went by the Verizon store and they said to send it off and I would be issued a replacement. The phone was usable as it was, but since it had a year warranty, I did so.

I think I was fooled by LG! I just wanted to unlock my phone and for that, I'm waiting four months. Absurd!

I bought a LG Optimus MS690 2.2.2 Android phone for $135.00 on September 10, 2011. Within two hours of having this phone while browsing the internet, the phone froze and shut off. The phone continued to freeze and shut off at least ten times that day. I called the LG Company to advise them on what was happening with the cell phone since it did come with a 1-year manufacture warranty. I was asked a bunch of questions, like what I did install on the phone, in which I didn’t have time to install anything. So finally, they gave me the address to send the phone back, in which I had to pay for postage. It cost me $10.

While speaking on the LG Optimus cellphone, the mute button, and the speaker button are activated by themselves. Due to this, others can't hear me, which is very inconvenient. The speaker button goes on when I don't expect it, during a conversation. It is very painful to my ear. I do not recommend this phone to anyone! I got this phone with T-Mobile but they will not replace my phone, even though I explained to them this situation!

I purchased one LG GS290 mobile phone in Melbourne on the 18th of September 2010. The phone is not working properly now.There is some touch problem on the leftmost side of the phone. As a result of which, I'm unable to access the features present on the leftmost side of the phone .

I purchased an LG GT540 on July 8, 2011. The phone started hanging up and the application did not work properly. The phone was getting heated up and did not retain charge properly.

I bought an LG Optimus V. I can't get any 3g service. Many people online are saying that since VM is "piggybacking" off Sprint mobile, Sprint is giving priority to their "high end-high dollar" contracts, rather than "low-end" pre-payers. Also, VM is the provider to these new free 250 minutes a month cell phones via Life Line. Since this British owned company was awarded the cellular Life Line contract, the influx has overwhelmed the Brits/Sprint. Never buy a smart phone from these idiots. Their tech support is fully aware that a tower or satellite or any other part of their infrastructure is being overwhelmed. They (tech) have been instructed to blow you off as long as possible.

My daughter and I purchased the LG Envy 3 and went through 12 of them a piece before they sent us a new type of phone. Still, an LG shuts off, blacks out and won't hold a charge. When I called LG, because Verizon couldn't do anything but give me LG's number, they told me it could take up to 6-8 weeks to inspect the phone and would not send a replacement phone for the time being. Then while the phones were down or we were being sent replacement phones, Verizon continued to bill us for the service that we were unable to use. Customer service has been horrific for Verizon and LG. I will never own another LG product intentionally again. No TV's, electronics or anything. I'm very disappointed in Verizon for not backing their customers up with these issues. These phones should have been recalled.

My LG x330 Dual Sim always reboot every 10 minutes after saying "message is being sent to setting".

Renewed my contract with Verizon wireless. I purchased a new LG enV touch 11,000 and started having constant problems with it. Verizon said it had to be reprogrammed; still didn't work. Then it had to have a new program put in. It still didn't work. Finally I had to except a reconditioned one. It still does what it wants. One day you have the time showing, next day it’s gone. Today I had a hard time getting it on and when I went into the car the blue tooth and radio didn't work. I took my wireless out and it decided to call someone, so I finally got it to hang up. If you're at this site you will see many people have had the same problems and Verizon doesn't want to help you except give you a reconditioned one so you could have more problems. They should replace it with another brand free of charge, but they want you to upgrade this way all the extras like the case and charger. The car charger you bought is useless. Don’t buy LG and don't deal with Verizon.

I purchased an LG Optimus cellular phone on March 2, 2011 and it has failed. It dials and engages applications without being prompted. Phone calls are being made to contacts which I did not initiate. I paid $258.00 dollars for a phone that is only good as a light paper weight.

We purchased LG mobile and having Insurance but they are not responding properly.

I bought an LG phone model LG620G on 1/3/11 with Straight-Talk as the service provider .The speakerphone stopped working on my end. People can hear me but I can't hear them or hear ring tones or text messages. All that works is the vibration. I paid $69.00 for it and it didn't work last a month. I am very upset with it, and if Walmart doesn't give me another, I'm going to post to everyone I know on the internet and on Facebook.

My family has gone through twelve LG phones, Gravity and Cerino, in one year. The phones have the following issues: don't get on the internet and lockup, speakers fail, earpiece breaks, and screens black out. They make garbage phones. So, you have to buy the insurance. Otherwise, they don't cover anything.

I purchased an LG cell phone one month ago. The cell phone does not work, and will not turn on, and will not charge its battery. Walmart says it is out of the 30-day return period and will not resolve the problem. This phone cost $100.

I am currently using LG GD-510 and have been using the same since 8 months. However, the touch application speed has become slow. I have not added any feature nor do I store pics in the gallery, so that the memory is kept free as much as possible. But this is not helping. Kindly suggest what needs to be done so that I can make optimum use of my phone. Also, let me now from where I can purchase authentic accessories for the same.

I have purchased LG gs190 handset from Sriram Tower Hazaratganj lko. On 1 Jan 2010 and I am facing many problems in my handset. I visited mobile.com service center at least 15 times but did not received any good response.

My mobile (LG GD-510 model) screen complained not working properly so I went to the above mentioned service center at cut tack. They are given some date that day they will solve the problem like this, they are revised the date 5 to 6 times. I went to there by bus from my place to that service center. I am a working professional so every time my working day also getting spoiled to visiting service center. Even though they do not understand the problem and still they are not given any final solution.

I am on my third LG cell phone, NV 3, after having several new phones when new (always shut down). It was finally replaced with a refurbished phone and has worked for one year. Now, everybody complains they can't hear me. I can't get a new one until February 2011. I'll live with it until them since I will not spend more money on the LG phone. LG means Lousy Goods. Always remember this: Verizon does not stand behind what they sell. My next phone would be Driod X, made in the USA!

The keypad lock feature is inadequate. The phone frequently makes calls or connects to internet incurring usage charges while in my pocket with no other items present. I never had this problem with previous models. I tried to submit complain on LG's website but am unable to because some info in drop-down screens aren't related to USA. I tried calling listed #800 but automated message says number is invalid. I have to watch my wireless minutes closely & had to purchase a data package in order to prevent overage charges. I shouldn't have to be inconvenienced in this manner due to the design flaw and LG apparently does not provided any consumer support.

I have purchased a LG Cookie Pep GD510. In some days, it creates many problems. And I gave it to LG Care three times but the same problems are seen. I am very disappointed with LG services. Please help me fast.

I am now on my 6th LG mobile phone through Verizon Wireless. Like others, when the brand new $150.00 phone started shutting off and the browser crashed constantly, I was told it was a software or programming issue. After several trips back and forth, they determined I had a faulty phone. After 2 LG Dare (1 refurbished) devices that failed in the same manner, I demanded a different device. They provided me an LG Envy Touch. I am now on my 4th Envy Touch and am still having problems with the browser crashing, the phone shutting down, the external screen completely freezing up (have to pull the battery) and apps and shortcuts disappearing.

I have an LG CU515 Plum cell phone and the way it was built makes these phones hinges crack. The cell phone was faulty and the hinge cracked which means that they need to recall this cell phone. On AT&T, my provider, it's useless to ask for help on manufacturer’s issues. So I went on the forum that states that some costumers are getting there LG CU515's replaced free of charge due to poor workmanship. However when I tried, Jermel said nothing has been reported on this cell phone and I can send it to get an estimate on the costs. It’s a pure waste of time, when LG is guilty they did not try to help their customers.

I purchased an LG Envy3 cell phone three months ago and upgraded my service with Verizon. I have been with them for years. They instituted a new "contract" was oversold on the cell. The cellphone shuts off, not once but 8 to 15 times a day. I took it back and was told this was a programming problem and they could easily fix it. They downloaded and it continued. They did this several times and then told me I was out of the 30-day period. They would not change it except they can sell me a used one or I could have a rebuilt same one. Looking online, I am seeing this problem continues with the rebuilt. I was willing to pay for a new phone but they wanted to sell me at full retail, an overpriced one. They will not let me out of the contract if I use my old phone.

I purchased an LG cellular device from Verizon wireless. The phone has a defect and powers down all the time on its own. I also have a cracked screen on my phone that happened because I dropped it, this did not cause the phone to shut off. I was told by an employee of Verizon Wireless that there's an actual defect with LG that is causing the phone to shut off. LG has a warranty that replaces phone with mechanical defects which my phone has, but they refuse to provide me with a phone that's is not broken because of my cracked screen.

I have purchased my phone on 29th October 2009. That phone was defective. I have given my phone two times for repairing. Now there was the same problem again when I told for replacement at Noida service center. They have taken my phone for replacement and it's more than 4 weeks. I have not received my phone yet. I have talked to LG executors at Noida. They all are untrained executors and spoiling company's name. They don't know how to talk to customers. My suggestion is change logo from Life Good to Life Hell. My advice to everyone, never purchase the products of LG. They only know how to make customers fool. They have never tried to give customers satisfaction, yet. Please convey this message to everyone.

I have a phone, it's wine in color and it has LG on it. It is a flip phone and 3 other people I know have this same phone and all of our phones has broken at the hing part. Why don't you guys have a recall on this phone is everyone's phone is breaking at the hing? I have not had my phone that long and I don't use it a lot but this weekend I went to open my phone and it broke at the hing. I feel we should get a discount a replacement phone or get a new phone if they are all breaking at the hing.

I purchased a phone that is still under warranty. I was told that its an error of mine when I know it's not. I have had to submit 4 insurance claims to cell phone insurance company for the same problem. I have also found from my search on the internet that the LG rumor has this problem bad and they always refer it back saying it's the customers fault. I just want my phone fixed or a new phone that will not continue to break. No phone available to use. I was traveling out of town when this happened the 5th time and was driving with out a cell phone at night.

I bought an LG Chatterbox in August 2009. 4 Months down the line, I could not switch the phone off manually, the screen went all fuzzy and it had no tunes. This resulted that I had to leave the phone with Edgar's for 4-8 weeks to be repaired. I know about a few more people that has experienced the same problem. What can we do about this? We spend so much money on cellphone that stays being faulty.

I bought two LG Voyagers through Verizon for hundreds of dollars and we have had nothing but trouble.

I purchased the LG Lotus. It is a $300 phone. I got it on sale for $150. I have wanted this phone for a long time because it is a beautiful phone. I had it two months and two days and the screen went dead.

I have a tumor above my left ear which developed after the first year of cellphone use. I have used Verizon since the beginning and it was an LG. I have had 3 of them now, all LG. I want to know if there is a class action in progress, or history of any action regarding tumors.

We upgraded our phones on 9/13/08 through Sprint and also added a line. We upgraded to the LG Rumor. We started having problems with two of the Rumors, one would not hold a charge. They started turning themselves off and on, and our text messages were not being received. Sometimes, they would shut off in the middle of a conversation.I called Sprint tech support and they tried to run updates but were unsuccessful. They advised me to call LG and submit a warranty claim as we have had the phones less than a year. I called them on the 18th of August. They gave me authorization to mail in one of the phones and after that one was replaced, I would get authorization to mail in the other.

I have had many LG cell phones, but the last two are bad. First, Verizon told me that the charging port was bad, so I took my battery to my brother-in-law and charged it on his cell phone. It still did not work. I took the phone to Verizon and they then told me that the battery was bad. I tried a new battery and it still does not work. I can take a charged battery from another phone and put it in this one and it shows not charged.

My phone gets very hot when in use and battery goes dead after 2 days whether or not I use it. Also, my wife’s phone does the same thing. It’s a Motorola. Also, my friend and my neighbor, both have different phones, all have the same problem. It started when they (all companies) switched over to 3G all digital network. I believe this is the problem, not the phone or battery. Is this possible and how can it be tested?

Xenon phone broke after 3 or 4 weeks of use. The spring in the sliding Qwerty keyboard has broken. It is supposed to make the top slide easily from covering the keyboard, and it seems that the wire that holds the spring together broke. We cannot use the keyboard at all. We got a repair order in the works, but I still feel I needed to let consumers know.

I purchased my first LG Phone with Verizon Wireless in December. Six months later, my charging port stopped working. Verizon sent me a refurbished phone, after some stalling on their part. The first day I received the refurbished phone, it sounded as though I was speaking in a well. The phone also gives a warning after two minutes of talking, that the battery is overheating. It shuts off. I will be receiving my third LG replacement phone this week. My husband's LG phone doesn't keep a charge for more than two hours.

On April 5, 2009, I was sold a cell phone (LG Shine). I paid $170. Tony told me that the cell phone had a guarantee for a year. After I purchased the phone, I called LG. I gave them the model number and they told me that I was sold an international phone that did not meet for the US. So I was not covered unless I sent the phone to Europe and called long distance. The next day, I went back to the dealer. An older man took care of me. Tony said that he was busy. I told him what the problem was; he said that this was not true, that it was his business and he knew what he did. So I called LG and put them on speaker so the owner could hear.

I purchased this phone back in September. By January, the USB charge port was not working. I do not have a warranty so I just threw my money away.

We ended up asking for the phone back AS IS. They never fixed the reception problem, that resulted from the phone being defective in the first place. It is my belief that they were extorting a fee from me in order to receive my phone back in working order. It is also of note that the warranty on the phone expired the day after I brought the phone in for repair. I talked to a customer service rep, and I use that term lightly, and it was of no use. I asked to speak to a supervisor, which was also of no use. The phone has been well-taken care of and stored according to manufacturer direction. (Normal usage by only one adult)

LG Shine model cell phone, due to design using inferior materials, is prone to easy breakage of the LCD screen with normal use. The LCD screen on my phone cracked for no apparent reason within the first 45 days of use. LG denies any responsibilty for the shoddy design of this product, and offered no satisfactory remedy.