Wawa Reviews

Told staring at her wouldn’t make it any faster (and I wasn’t) and then when it was done she mumbled not to choke on it. Good management choice WAWA. Not going back there, sent complaints to corporate. Let’s see what happens.

As far as CC's go, it works. That's all I can say that's good because the interest rates are high. During the corona pandemic, I called for help because our business had no income for 7 weeks. Wawa wouldn't even help by waiving a late fee so I paid off the account as soon as we went back to work. This month, I wasn't aware we had a balance for some interest that wasn't included when the account was paid in full. That wasn't my issue. I paid that. My issue was a late fee on the interest that was charged. I asked for the late fee to be waived so I didn't have to close out the account. They again would not help so I closed the account. I just don't understand a company that makes hundreds a month on interest then isn't willing to waive a late fee to keep a customer. I just want others to know customer satisfaction is something this company doesn't care about.

As much as I like the store on Columbus Blvd, the app itself sucks. I signed up, I gave my email, made my password, and it still says "incorrect email or password"! Don't download! Stick with 7-Eleven's app.

I purchase lunch from WAWA a couple times per week - usually a hoagie which is not deli quality but decent. The size options, convenience and price make it worth while. Today I changed it up and went for a BLT. Very disappointing. Very little tomato and the bacon - well it was a pile of bacon crumbs. Perhaps the bacon was sitting under a heat lamp all morning. Come on WAWA - you can do better than that.

I'm tired of the crap they serve. Sandwiches are small and have almost nothing but bread in them. Gobbler bowl was all gravy. No meat either. They cut so many corners to save a buck but they are not cheap to buy. I will never go to Wawa again not even to buy a pack of gum.

When I recently updated my smartphone, I was unable to log in and use my Wawa mobile app. It kept closing after entering my email and password. I tried uninstalling the app, changing my password - nothing worked. I could log into my account via a laptop and see my gift card balance and print out rewards to use at the Wawa store. When I contacted Wawa about my issue, they were very responsive. They suggested doing what I had already tried (uninstalling, change password). Clearing the data cache in the app through my phone settings was the key. I now can again use the Wawa mobile app on my new smartphone. Thank you Wawa customer service!

This employee, who works third shift went above and beyond for me tonight. I wasn't sure what sauce I'd like so she let me try them with patience at that! The woman was stocking helping with orders and checking people out quickly but sufficiently. This woman was doing multiple things and still made me feel like I was most important. She not only helped me with my deli order she also took the time to help me get the rest of my items to then come to the register and check me out! I also was not the only customer in the store, she did her best to give her attention and leave us loving our experience. I always see customers including myself have a great experience while checking out always smiling or laughing. She truly is the only reason I go to Wawa anymore.

I ordered a tuna salad on my way to work. The WaWa employee did not snap the lid. My salad was turned upside down with the contents of the salad in the bag. I went to the Wawa on OBT & Colonial to replace the salad. I was told I had to go back to the store that made the salad. SMH because I indicated Wawa is the affiliate of where I bought the salad and had the receipt to prove I purchased the salad. I Then called the Manager April who worked at the store I purchased the salad from. She was very apologetic and took my name. She offered me a replacement salad when I’m in the area. I eat at Wawa on a regular basis but after calling corporate and was told that I had to go back to the initial store. I will never buy from Wawa again. Ridiculous!!!!

Went in to Wawa Tuckerton Rd. Medford NJ. Got a large Mac & cheese. The cup is the size of a small and only filled 1/2 way. 4.57 for what. That is crazy. It could not have been about 5 oz. or so. And it was later in the evening after 8:00 pm. I guess they rather waste it and throw it away at the end of the night. That’s crazy???

I love Wawa, and I hope this error is corrected. The store should ban its policy of allowing dogs. Dog feces was on the floor of the Wawa in Sicklerville, NJ, in close proximity of the food counter. Additionally, several people had stepped in it meaning it was tracked in the store. I love dogs, but people are too nasty and irresponsible, for this privilege. Exposing feces into the atmosphere has to be a detriment to sanitation. I was an avid customer, but I haven’t returned. I will be sharing this with the Department of health. Please correct the poor judgment of allowing animals in food stores & public eateries. Has anyone considered that animals can turn vicious & dangerous?

I will always love Wawa but I have learnt some bad news and my husband and I stopped by a shop to get me some food. He picked me up a roast beef club and as soon as I open it I asked 'why is this so perfect'. I have never seen a sandwich look better than the pictures before and my mind was blown. It tasted even better than it looked. His meatball sub was also amazing and it really helped cheer me up. I'm not saying they are the best but this time, they really deserve a great review. Amazing job. I highly recommend.

Has anyone ever seen a WAWA bathroom being cleaned? Answer - NO. No one has ever seen them being cleaned because they are never clean in NJ at least and are never cleaned!!!! If anyone has ever seen a clean bathroom or seen one being cleaned at WAWA tell me. **. Note - checked 1 star because at least 1 was required to submit.

I will no longer ever go to a Wawa store ever again. My husband came to Wawa March 6 to get me hoagie for me to have lunch for work. Mind you I always including my family go this Wawa (it’s right near my home). I get to work and eat in my hoagie. All I could feel when I bite into my hoagie was a mouth full of pain. When I spit my food out blood came out my mouth. I was so scared. Crying I look in my hoagie and it was a big piece of glass in my hoagie underneath my turkey meat. I had to go to the ER for treatment because my mouth would not stop bleeding. My husband was so upset. One because I was hurt and two because I was suppose to share this sandwich with my 4 year old daughter.

Made my order on the App to have it ready but when I get there it’s not, it took more than 20 minutes when I get there, this is at the Maplewood location, slow service! Beware, also the place always has persons in the front or back looking for handouts.

Ok I am a diehard Wawa person, my second address MY as well be the Shore Rd Wawa in Somers Point NJ. I drink entirely too much coffee so today I go to Wawa like usual and to MY when get to the register Im told I didnt have enough. I handed register attendee the usual $2. He informed me that Wawa once again jacked the price again for coffee. This is second or third time I can remember in what seems less than a year and half maybe 2. It's just completely baffles my mind how a company can afford to sell the coffee for at least 1 month maybe 2 out of year for a $1 and still make money yet the greedy executives had to jack the price again like they seriously couldnt of kept it under or at least at $2. What a crock.

I used to enjoy Wawa sandwiches but the bigger this company has gotten the worse their food has become. The lunch meat they use is thick, oily and OLD LOOKING, pre-sliced, pre-packaged garbage, any bread besides the rolls is stale and dry, and unless you pay for "extra meat", you're basically getting all bread. $8 for a completely un-edible sandwich. Absolutely disgusting. This is what happens when a company grows too big and no longer cares about the quality of their product or the satisfaction of their customers.

I've been going to Wawa since the beginning. I've been WALKING to the Wawa in Buena, NJ for a long time since I don't own a car. There's no sidewalks, so I'm forced to walk on the streets with heavy traffic. Recently while walking, traffic became heavy forcing me to walk on Wawa grounds. My right foot went into a minor hole forcing me to fall facedown. It seriously injuring myself. After sending proof via email pictures & videos, their insurance company rep, offered me a $15.00 Wawa gift card & said "I'm sorry for your injuries", that's it.

Wawa on the corner of La Costa Drive and Semoron Blvd 1201 South Semoron Blvd Orlando 32807. This is the worst run store that I have had the horrible experience of going to. The reason why this store is so badly run The General manager who is named **. This manager could care less what the employees are doing. There is no clue on the right way to treat customers is. I think most customers, certainly the seniors want to be treated with respect. I would think most certainly those seniors that served this country. What is respect ("Hello Sir How are you doing, How can I help you?"). Then follow up with "Thank you for coming Have a nice day," Maybe a smile and proper body language.

I am quite certain I got bad fuel from the WaWa in St. Cloud, FL. I have several vehicles and off road "toys" that I only put non-ethanol fuel in. WaWa has the cheapest fuel in town and as always when I go to fill up there is a line so I know the fuel does not sit in those tanks for very long. I have been having several problem with my side by side and thought it must be something wrong with the unit however after riding this past weekend, Myself and several people on the trip "broke down" and had to go home. I didn't think anything of it at the time but after talking to the other 3 people who "broke down", they said it was water in the gas. They all got the same gas as I did which was the Non-ethanol fuel at the WaWa. I don't think this is coincidence. Just be warned.

I visit Wawa nearly every day - various stores across New Castle County, Delaware - and I very rarely have a problem and, if I do, they are so quick to fix it. The store on Commons Blvd in New Castle is my favorite and I'm in this store at least five times a week. The employees know their customers by name, remember their orders, and go out of their way to help everybody. They've been watching my little ones grow up and ask about them all the time. My youngest, now 2 1/2, was dubbed the "Wawa baby" when I was pregnant because they were with me throughout my whole pregnancy. My only problem - I wish they had one closer to my home. :o)

I go to Wawa every single day and get a sausage eggs and cheese on a shorty role. I usually try and let whoever is making to please put the sausage on the bottom and eggs and cheese on top. The reply I usually get is a rude, snide remark that "that is the way it's supposed to be done sir" and they point to the screen. So why is it when I do NOT say anything they DON'T do it the way it is SUPPOSED to be done?! You would probably think, "Wow this guy's crystals ng because of his sandwich." Well I am paying for that sandwich and want it done the same way every time! The RIGHT way! Why can't they make it correctly? I'll tell you why, management. Period.

I went to buy a Tuna sandwich using my EBT card on Nov 16 in Orlando on Semoran Blvd. The time was 4.pm. I was told I could not use my EBT card to buy a toasted tuna sandwich. The bad Manager could have done the right thing and just helped, but he didn't. I also had a scratch off ticket that I went to turn in but forgot the money. I had to return a few minutes later and I got my money and left, that is when the unprofessional Manager acted up with intimidation tactics and motion threats. He kept trying to intimidate me while I was in my car and driving away. This manager is a potentially dangerous person who is only restrained by his manager's uniform. Wawa Corp should act against this manager.

I go to Wawa at least 3 times a week on my way home for an easy dinner since it's around 11:30 pm from work, I have never had an issue with the deli person. They are always smiling and asking how my night was. Well, this particular night of November 9th a different person was behind the counter, his name tag said night supervisor Nick or Rich, I'm not quite sure, I was angry. He never acknowledged me first, I was saying hello because I had put my order in and it was at least 5 minutes that passed and he didn't even care that I was the only person there waiting.

10 yrs going to this Wawa (Hickory corner Rd in East Windsor, NJ) and never had issues up until they hired this RUDE, obnoxious "so called " manager... 10 yrs going in every Sunday night for inserts they toss in the dumpster anyways... I would go in between 11-1130 right before they tossed them in dumpsters so I didn't have to reach and dumpster dive... then this one night this ** causes me trouble, flapping his lips. I will NEVER GO BACK to this store again, they have lost all my business... which of course was daily for cigarettes and coffee and an occasional flatbread sandwich. They can kiss my ass now. I don't know who he paid to get the position but being rude, talking crap to loyal customers shouldn't be in his field.

I went to the nearest Wawa to me, Waters and Benjamin in Tampa Florida. I go there to pump gas most of the time. I rarely go inside, but when I do it's because I'm in the mood for a smoothie. I went in ordered a smoothie and the guy making the smoothies seemed to be around 18 or 19, not sure about his name, Marcus, Matthew, Michael (no really sure, I know it was something like that, I wish I would have written it down so I wouldn't forget). He had such a bad temper, I wanted to cancel my order but he was already in the middle of it. As he was prepping it he threw the ice and the equipment. I didn't think anything of it, when he finished my order he just yelled my order number, there was no necessity for all that, I was standing right there. I acknowledged him and he looked at me and gave me such a nasty look and looked away. By no means wanted to be challenging or make things worse.

My husband, son and myself went to above location of Wawa. My husband went to buy some items. Your night manager (9 pm) had the police arrest my husband for an apparent trespass. We didn't know he had been trespassed from this store. The manager (** male) was very nasty and loud. He said my husband had been trespassed from a prior incident as my husband had a slip and fall at this store and was drunk. When someone is trespassed shouldn't you be notified of such action. This manager created quite a show at this store. Not professional at all. Not to mention it has created a hardship on my family. This manager has no business being in management with his attitude and way of handling the situation. This happened March 30 2017 at approximately 9 pm. The store location is Kissimmee Florida corner of Donagan Avenue and Orange Blossom Trail.

I went to Wawa this morning on Sicklerville Road in NJ store #416. I had pajamas on so I didn't want to get out the car, I sent my fiancé in the store to purchase me a $1 tobacco product. The cashier (Yvonne ) denied him service due to him not having ID, "said it a 27+ older law to card." So he came back to the car and gave me my $1 back, so I'm like "why you didn't get it." He said "the lady said she can't sell to me." Ok, that's wasn't the problem though. He left with his job crew, I was dropping him off in the wawa parking lot.

I have never tried Wawa Hoagies. This morning I decided I would try one and have it for my lunch. Bad move, that was the worse hoagie I ever had. The roll was so hard I thought I was going to break a tooth. I had to throw it away. It was the last roll. Then the guy put another batch out after the one he gave me. Had I known the roll was not eatable I would have asked for another one. I was on my way to work. No more hoagies for me from Bustleton Avenue.

Law enforcement, Correction, security, all go to WAWA for the coffee but later that night WAWA stop making certain coffee. Who really wants (**) coffee, like regular, French vanilla, hazelnut. Come on. If you don't want to sell coffee then quit. ROYAL FARMS sell every kind of coffee. But why should I have to drive there when WAWA is down the street. This is ridiculous - just for coffee. I know you don't like to serve our DSU student but the public too. Why don't you stop serving coffee all together!!!

Lack of ethanol free gasoline 4 days. I drive an slk230 Mercedes ($40k). I do not use ethanol. I don't even like to type it. I live in the area for more than 30 years. I am an engineer so don't try to bs me. I know that the tanks contain at least 7000 gallons but for some reason it does not pump the ethanol gasoline??? Why? Why? I ask why... and get no answer!!! What is your problem??? I have more observations that demonstrates poor management... later. Or maybe you don't care.

I cut a check for them on 03/31/16 and mailed it, however they hold your check for almost a month, and cashed it on 04/25 just to charge you a late fee and this is the second time. I would never recommend this company. They should be out!

I have visited the store to buy coffee but first I grabbed the 20 oz glass filled it with water and drank it standing next vending machine. Water was cold so I took little more time then I moved towards coffee selection and decided to make pumpkin spice. I moved to coffee making place - put some sugar, vitamin D milk and moved to filter to fill in pumpkin spice. I have time so first I tasted the coffee. I liked it what I make then I was drinking the coffee in the store and started exploring the store. At the final at the register when I was about to make a payment manager Matt added 2 more coffee to the bill without even asking me. On top that he said I made a refill twice and he is not ready to talk or listen to me. His attitude really hurted me. I want justice. I paid what they ask me for. They have monitoring and they can check my footage.

I was hired by Wawa on Easter Sunday 2015. In the month I've been there, the "GM **" has screamed in my ear and said it was to motivate me to move quicker, was rude when I tried to explain I was late because someone was having a medical emergency on the trolley so we had to go to another stop where the EMTs were to get them medical attention. I cut my ankle at work and had to call out cause I was limping badly and they cut my hours because of it. Plus were writing the wrong times in my schedule so I'd think I had to be at work later than I was cause to be, and then called me twice accusing me of embezzlement.

What a fabulous group of employees. While I inadvertently left my wallet in the ladies’ room on Dec. 21st, I was not only contact by store employees via telephone but Jim **, General Manager personally sent my wallet to me via overnight mail. My heroes! I can't thank them enough. Thank you!

Stopped for gas at Wawa and asked for $30 of gas. Gas attendant happen to fill my tank. So $65 later, I asked for manager. A big overweight guy, KEVIN ** approaches me, says he is a manager, and I use that word loosely. I told him the situation which I'm sure he already knew, and with his lack of personalty and mannerism, he took the gas attendant's side and told me there is nothing he can do. He even made smart-** comments to me like "what do you want me to do, drain your tank, you're going to use the gas anyway." Kevin was extremely rude with no customer skills whatsoever. Wawa should really screen their employees a little better, this guy should not be talking to customers in anyway shape or form.

Wawa 844. I just stop working there. Been there for 5 years. Back then when I started, it was good, and now it sucks. Like today, I called for the call center phone number but they just rude by hanging up.

On Thursday 1.23.14, approximately 2 PM I went to the Wawa gas station on Rt. 70 and Massachusetts Avenue in Toms River, NJ. I filled two regulatory gas containers for my snow blower and my car. Upon putting my gas containers in my car, I left my leather work gloves at pump 15. About two hours later I went back to find my gloves, but the gas station attendant that serviced me was not there due to a shift change. I ask another gas station attendant to look for them and he was very courteous, but no gloves were found.

I was hired in September of 2013. When hired, I was told I would get an extra dollar an hour for working third shift which I never got. Then I was told that if I wanted to run shift, I had to go to classes which I attended and they never made me shift manager. If you're not in the Wawa, click you’re done. I was also told I would get benefits if I averaged a 35-hour work week which I did and no benefits. Then before the gm got transferred to another store, she told me I would receive a 30 cent raise which I never received. They lied to me. Treated me horribly... Everyone’s a boss there. If you listen to one boss, the other gets mad at you and that gets you in the middle of the two.

About 6 months ago, a manager by the name of Rebecca made ridiculous comments about EBT customers, laughed and screamed at an elderly man when he fell in their store. She gets smart with customers, even screams at them. I told her boss and corporate; they did absolutely nothing. My kids and I went to the store (Plank Road location) to get sandwiches. I asked another employee to make our food. In turn Rebecca (so-called manager) said, "I don't care. I didn't want to make their sandwiches anyway." It was unprofessional and very ignorant on her part. I said some choice words to her, and my kids and I walked to the Central Park Wawas (2 miles away). It's sad that your company would keep this manager on payroll. She's not God - she's the devil. Get rid of her before you end up unemployed and in court.

I stopped at the Phillipsburg, NJ (Roseberry St.) Wawa to purchase gas and use the restroom as my last stop on a nine-hour trip back from New Hampshire. The restroom was filthy, the floor was wet and most annoyingly, the toilet tissue dispenser was empty. I couldn't substitute paper towels as there was only hot air hand dryer. I had to soil my handkerchief instead. I reported to one of the clerks on duty who reacted nonchalantly about it.

Nothing beats a Wawa Sandwich, especially late at night when I often come home from work. But something needs to be done about the rude and crude people who work for the convenience stores. Obviously, these people are not being trained on how to be courteous to customers and eventually, it will impact their business. I do a lot of traveling in my work and I visit convenience stories all over. There are some very nice stores in Pennsylvania (Rudder's, for example), where clerks are trained to greet customers and show a degree of appreciation. Not so in the stores I visit in my hometown and in adjacent communities, where the clerks act as if I were bothering them or attempting to awaken them from their solitude. You've got to wonder if Wawa management is making so much money that they simply don't care.

Gas prices rose over $0.10 overnight. This is after the rise within 3 weeks. Employees there have no control over the prices.

I got gas at WaWa on Staples Mill Road thrice and I was charged an additional $75.00 - an authorization fee which was on hold at my bank. I have always gotten gas at WaWa for 15 years. I called the WaWa on Staples Mill Road in Henrico County, VA where I got the gas and was told by the manager that he has a bank account at Bank of America and the amount of $75.00 was on hold as well. He thought it was only his bank's policy. His name is **. He told me to call the corporate office.

I walked into Wawa to purchase gas. There were two service people working at the time. I walked up to the counter to purchase gas. Then a woman (Wawa service person) said the registers were closed and she was being rude about it. She was not the Wawa service member I walked up to, she was at another register. It was Nicole **, who was at another register, who was denying me the service as a hardworking tax-paying American...I am very upset about this and will not stop complaining until something is done about this person (Nicole **) being rude to Wawa’s customers because of her management position.

On Saturday, December 26, 2009 at approximately 11:30am, I stopped at this Wawa on the way home to get filled my tank with gasoline. At the time, I had 1/4 tank and needed a full tank for anticipated travel later that day. I used a credit card for my transaction and pushed the Regular Unleaded gas button at the rate of $2.48. As the pump (Pump #12) was filling my tank, I looked at the amount posted and it read as $2.68, the price for Plus gasoline type. I immediately stopped the pump. A receipt was not provided by this station (Pump #12). I went inside to request a copy of the receipt and informed the very helpful cashier what transpired. She provided a copy of the receipt and the address of this Wawa so that I could file a complaint. She also asked me if I wanted to speak with the manager which I graciously accepted.

After ordering on line, the phone rang 5 minutes later. The salesman was extremely pushy and got me to buy upgraded battery,lenses, etc. when I called back the next day to get an itemized bill, I received a vague answer. When I wanted to return the camera there was an outrageous repacking fee plus shipping charges that were outrageous. Something should be done. A $185 camera turned into a $655 camera.

i purchased a dvd video recorder the salesman michael sold me a 5yr warranty for an added $200 in december 2005, he stated the paperwork would go into effect after 90 days, i received a paper from panasonic asking me to buy an extended warranty but nothing from wawa. I have been calling them every 2 weeks since march 2006 to receive my warranty inf. it is now august 2006 and i have received nothing. the salemen, one named peter, keep telling me they are mailing it but to no avail. I have spent $200 and have nothing to show for it.

I called to get information about a particular camera. They asked for all my information, including credit card. After they added a few accessories the price jumped $200 more than what I wanted to spend. At that point I told them I don't want to buy the camera. The salesman said I had to buy the camera. He transfered me to their supervisor, who proceeded to tell me that I've wasted so much of their time and i have to buy this camera. He threatened me that if I didn't buy the camera he would charge me 20%. I told them that's coersion. He proceeded to threaten me that not only would he charge my credit card but he would spread my information over the internet and would ruin my credit. I was forced to buy the camera.

I attenpted to purchase a camera but received a call shortly thereafter stating I had to call to verify the purchase. Upon calling, I spoke to a man that was very pushy, and did his best to get me to upgrade to another camera (the first one was refurbished, but not listed as such). I did indeed fall victim to his insistance, and got the more expensive camera, a case and an upgraded battery.

I purchased what I beleived to be a new Canon camera from WaWa Digital over the internet. When I received the camera, it did not appear to be in the original factory packaging and did not come with warranty information. I suspected at that point that the camera was refurbished. After just a few shots, the lens began sticking causing the photos to appear as if they were taken through a slot. I changed batteries but that did not help the problem. I called the customer service number to return the camera and found the customer service to be rude, argumentative and short but was told I could return the camera for an exchange. I did so and an exchange camera was sent. It took a long time. I e-mailed inquiries but never got an answer and when I called to inquire about when I would receive my exchange, I was told it wasn't customer service day, call back tomorrow.

I ordered a digital camera yesterday and they called me today to try and sell me additional memory. Only then did he nonchalantly mention that it is 'refurbished.' NOWHERE on the site does it indicate it is refurbished. In fact, I read on their 'About Us' portion of their website that one of the reasons to buy from them is they have "Brand new and factory fresh merchandise." I told the Wawa rep that it is false advertising because the site purposely is set up to mislead the consumer. He said he will put 'refurbished' on the description and then hung up on me. We'll see.

Internet camera company that lists cameras for the lowest prices out there and then after you give them all your credit card information will not sell you the camera unless you purchase inflated and unnecessary accesories to go with it. When I told them I didn't want to purchase anything else just the camera that they advertised the owner yelled at me spoke billegerently and told me that if I didn't buy the extra accessories then he would cancel my order and charge my credit card a 20% restocking fee. I called my credit card company and cancelled my account number. They also do business as Starlight Cameras, Accessories Land, Digital World, Stargate Photo, and The Camera Whiz.

On 11/26/05 I purchased a Fuji E550 for $200 and recieved a confirmation E-mail. A few days later I got a call from a salesman at Wawa putting a hard sell for batteries and a memory card. I declined and he abruptly hung up. On 12/12/05 I called Wawa and they told me that they had cancelled my order without telling me. They assured me that they had not charged me and then hung up on me. This is classic bait and switch.

I placed an order on the web site and recieved a call to confirm the order.The man on the phone then asked if I wanted a memory card with the camera. I told him no thank you,maybe later. He said he didn't sell the camera without it,which was almost another $100. I asked why i couldn't get the camera at the price listed and he called me "stupid" along with other grumblings under his breath and asked if I wanted it or not,so I cancelled the order and called the credit card company to make sure no payment was made.

I placed 2 orders, one for a Minolta Camera and one for a Canon Camera, on 11/29/05. I received an Order Confirmation email from the company requesting I call to confirm the orders. When I called, I spoke to a man who tried to sell me an additional battery for the Minolta camera. When I refused his offer he told me I either had to order or he was going to cancel both orders. I told him I could not afford the additonal cost for the battery, but still wanted to buy both cameras. He refused and cancelled both my orders.