Wawa

I visit Wawa nearly every day - various stores across New Castle County, Delaware - and I very rarely have a problem and, if I do, they are so quick to fix it. The store on Commons Blvd in New Castle is my favorite and I'm in this store at least five times a week. The employees know their customers by name, remember their orders, and go out of their way to help everybody. They've been watching my little ones grow up and ask about them all the time. My youngest, now 2 1/2, was dubbed the "Wawa baby" when I was pregnant because they were with me throughout my whole pregnancy. My only problem - I wish they had one closer to my home. :o)

I go to Wawa every single day and get a sausage eggs and cheese on a shorty role. I usually try and let whoever is making to please put the sausage on the bottom and eggs and cheese on top. The reply I usually get is a rude, snide remark that "that is the way it's supposed to be done sir" and they point to the screen. So why is it when I do NOT say anything they DON'T do it the way it is SUPPOSED to be done?! You would probably think, "Wow this guy's crystals ng because of his sandwich." Well I am paying for that sandwich and want it done the same way every time! The RIGHT way! Why can't they make it correctly? I'll tell you why, management. Period.

I went to buy a Tuna sandwich using my EBT card on Nov 16 in Orlando on Semoran Blvd. The time was 4.pm. I was told I could not use my EBT card to buy a toasted tuna sandwich. The bad Manager could have done the right thing and just helped, but he didn't. I also had a scratch off ticket that I went to turn in but forgot the money. I had to return a few minutes later and I got my money and left, that is when the unprofessional Manager acted up with intimidation tactics and motion threats. He kept trying to intimidate me while I was in my car and driving away. This manager is a potentially dangerous person who is only restrained by his manager's uniform. Wawa Corp should act against this manager.

I go to Wawa at least 3 times a week on my way home for an easy dinner since it's around 11:30 pm from work, I have never had an issue with the deli person. They are always smiling and asking how my night was. Well, this particular night of November 9th a different person was behind the counter, his name tag said night supervisor Nick or Rich, I'm not quite sure, I was angry. He never acknowledged me first, I was saying hello because I had put my order in and it was at least 5 minutes that passed and he didn't even care that I was the only person there waiting.

10 yrs going to this Wawa (Hickory corner Rd in East Windsor, NJ) and never had issues up until they hired this RUDE, obnoxious "so called " manager... 10 yrs going in every Sunday night for inserts they toss in the dumpster anyways... I would go in between 11-1130 right before they tossed them in dumpsters so I didn't have to reach and dumpster dive... then this one night this ** causes me trouble, flapping his lips. I will NEVER GO BACK to this store again, they have lost all my business... which of course was daily for cigarettes and coffee and an occasional flatbread sandwich. They can kiss my ass now. I don't know who he paid to get the position but being rude, talking crap to loyal customers shouldn't be in his field.

I went to the nearest Wawa to me, Waters and Benjamin in Tampa Florida. I go there to pump gas most of the time. I rarely go inside, but when I do it's because I'm in the mood for a smoothie. I went in ordered a smoothie and the guy making the smoothies seemed to be around 18 or 19, not sure about his name, Marcus, Matthew, Michael (no really sure, I know it was something like that, I wish I would have written it down so I wouldn't forget). He had such a bad temper, I wanted to cancel my order but he was already in the middle of it. As he was prepping it he threw the ice and the equipment. I didn't think anything of it, when he finished my order he just yelled my order number, there was no necessity for all that, I was standing right there. I acknowledged him and he looked at me and gave me such a nasty look and looked away. By no means wanted to be challenging or make things worse.

My husband, son and myself went to above location of Wawa. My husband went to buy some items. Your night manager (9 pm) had the police arrest my husband for an apparent trespass. We didn't know he had been trespassed from this store. The manager (** male) was very nasty and loud. He said my husband had been trespassed from a prior incident as my husband had a slip and fall at this store and was drunk. When someone is trespassed shouldn't you be notified of such action. This manager created quite a show at this store. Not professional at all. Not to mention it has created a hardship on my family. This manager has no business being in management with his attitude and way of handling the situation. This happened March 30 2017 at approximately 9 pm. The store location is Kissimmee Florida corner of Donagan Avenue and Orange Blossom Trail.

I went to Wawa this morning on Sicklerville Road in NJ store #416. I had pajamas on so I didn't want to get out the car, I sent my fiancé in the store to purchase me a $1 tobacco product. The cashier (Yvonne ) denied him service due to him not having ID, "said it a 27+ older law to card." So he came back to the car and gave me my $1 back, so I'm like "why you didn't get it." He said "the lady said she can't sell to me." Ok, that's wasn't the problem though. He left with his job crew, I was dropping him off in the wawa parking lot.

I have never tried Wawa Hoagies. This morning I decided I would try one and have it for my lunch. Bad move, that was the worse hoagie I ever had. The roll was so hard I thought I was going to break a tooth. I had to throw it away. It was the last roll. Then the guy put another batch out after the one he gave me. Had I known the roll was not eatable I would have asked for another one. I was on my way to work. No more hoagies for me from Bustleton Avenue.

Law enforcement, Correction, security, all go to WAWA for the coffee but later that night WAWA stop making certain coffee. Who really wants (**) coffee, like regular, French vanilla, hazelnut. Come on. If you don't want to sell coffee then quit. ROYAL FARMS sell every kind of coffee. But why should I have to drive there when WAWA is down the street. This is ridiculous - just for coffee. I know you don't like to serve our DSU student but the public too. Why don't you stop serving coffee all together!!!

Lack of ethanol free gasoline 4 days. I drive an slk230 Mercedes ($40k). I do not use ethanol. I don't even like to type it. I live in the area for more than 30 years. I am an engineer so don't try to bs me. I know that the tanks contain at least 7000 gallons but for some reason it does not pump the ethanol gasoline??? Why? Why? I ask why... and get no answer!!! What is your problem??? I have more observations that demonstrates poor management... later. Or maybe you don't care.

I cut a check for them on 03/31/16 and mailed it, however they hold your check for almost a month, and cashed it on 04/25 just to charge you a late fee and this is the second time. I would never recommend this company. They should be out!

I have visited the store to buy coffee but first I grabbed the 20 oz glass filled it with water and drank it standing next vending machine. Water was cold so I took little more time then I moved towards coffee selection and decided to make pumpkin spice. I moved to coffee making place - put some sugar, vitamin D milk and moved to filter to fill in pumpkin spice. I have time so first I tasted the coffee. I liked it what I make then I was drinking the coffee in the store and started exploring the store. At the final at the register when I was about to make a payment manager Matt added 2 more coffee to the bill without even asking me. On top that he said I made a refill twice and he is not ready to talk or listen to me. His attitude really hurted me. I want justice. I paid what they ask me for. They have monitoring and they can check my footage.

I was hired by Wawa on Easter Sunday 2015. In the month I've been there, the "GM **" has screamed in my ear and said it was to motivate me to move quicker, was rude when I tried to explain I was late because someone was having a medical emergency on the trolley so we had to go to another stop where the EMTs were to get them medical attention. I cut my ankle at work and had to call out cause I was limping badly and they cut my hours because of it. Plus were writing the wrong times in my schedule so I'd think I had to be at work later than I was cause to be, and then called me twice accusing me of embezzlement.

What a fabulous group of employees. While I inadvertently left my wallet in the ladies’ room on Dec. 21st, I was not only contact by store employees via telephone but Jim **, General Manager personally sent my wallet to me via overnight mail. My heroes! I can't thank them enough. Thank you!

Stopped for gas at Wawa and asked for $30 of gas. Gas attendant happen to fill my tank. So $65 later, I asked for manager. A big overweight guy, KEVIN ** approaches me, says he is a manager, and I use that word loosely. I told him the situation which I'm sure he already knew, and with his lack of personalty and mannerism, he took the gas attendant's side and told me there is nothing he can do. He even made smart-** comments to me like "what do you want me to do, drain your tank, you're going to use the gas anyway." Kevin was extremely rude with no customer skills whatsoever. Wawa should really screen their employees a little better, this guy should not be talking to customers in anyway shape or form.

Wawa 844. I just stop working there. Been there for 5 years. Back then when I started, it was good, and now it sucks. Like today, I called for the call center phone number but they just rude by hanging up.

On Thursday 1.23.14, approximately 2 PM I went to the Wawa gas station on Rt. 70 and Massachusetts Avenue in Toms River, NJ. I filled two regulatory gas containers for my snow blower and my car. Upon putting my gas containers in my car, I left my leather work gloves at pump 15. About two hours later I went back to find my gloves, but the gas station attendant that serviced me was not there due to a shift change. I ask another gas station attendant to look for them and he was very courteous, but no gloves were found.

I was hired in September of 2013. When hired, I was told I would get an extra dollar an hour for working third shift which I never got. Then I was told that if I wanted to run shift, I had to go to classes which I attended and they never made me shift manager. If you're not in the Wawa, click you’re done. I was also told I would get benefits if I averaged a 35-hour work week which I did and no benefits. Then before the gm got transferred to another store, she told me I would receive a 30 cent raise which I never received. They lied to me. Treated me horribly... Everyone’s a boss there. If you listen to one boss, the other gets mad at you and that gets you in the middle of the two.

About 6 months ago, a manager by the name of Rebecca made ridiculous comments about EBT customers, laughed and screamed at an elderly man when he fell in their store. She gets smart with customers, even screams at them. I told her boss and corporate; they did absolutely nothing. My kids and I went to the store (Plank Road location) to get sandwiches. I asked another employee to make our food. In turn Rebecca (so-called manager) said, "I don't care. I didn't want to make their sandwiches anyway." It was unprofessional and very ignorant on her part. I said some choice words to her, and my kids and I walked to the Central Park Wawas (2 miles away). It's sad that your company would keep this manager on payroll. She's not God - she's the devil. Get rid of her before you end up unemployed and in court.

I stopped at the Phillipsburg, NJ (Roseberry St.) Wawa to purchase gas and use the restroom as my last stop on a nine-hour trip back from New Hampshire. The restroom was filthy, the floor was wet and most annoyingly, the toilet tissue dispenser was empty. I couldn't substitute paper towels as there was only hot air hand dryer. I had to soil my handkerchief instead. I reported to one of the clerks on duty who reacted nonchalantly about it.

Nothing beats a Wawa Sandwich, especially late at night when I often come home from work. But something needs to be done about the rude and crude people who work for the convenience stores. Obviously, these people are not being trained on how to be courteous to customers and eventually, it will impact their business. I do a lot of traveling in my work and I visit convenience stories all over. There are some very nice stores in Pennsylvania (Rudder's, for example), where clerks are trained to greet customers and show a degree of appreciation. Not so in the stores I visit in my hometown and in adjacent communities, where the clerks act as if I were bothering them or attempting to awaken them from their solitude. You've got to wonder if Wawa management is making so much money that they simply don't care.

Gas prices rose over $0.10 overnight. This is after the rise within 3 weeks. Employees there have no control over the prices.

I got gas at WaWa on Staples Mill Road thrice and I was charged an additional $75.00 - an authorization fee which was on hold at my bank. I have always gotten gas at WaWa for 15 years. I called the WaWa on Staples Mill Road in Henrico County, VA where I got the gas and was told by the manager that he has a bank account at Bank of America and the amount of $75.00 was on hold as well. He thought it was only his bank's policy. His name is **. He told me to call the corporate office.

I walked into Wawa to purchase gas. There were two service people working at the time. I walked up to the counter to purchase gas. Then a woman (Wawa service person) said the registers were closed and she was being rude about it. She was not the Wawa service member I walked up to, she was at another register. It was Nicole **, who was at another register, who was denying me the service as a hardworking tax-paying American...I am very upset about this and will not stop complaining until something is done about this person (Nicole **) being rude to Wawa’s customers because of her management position.

On Saturday, December 26, 2009 at approximately 11:30am, I stopped at this Wawa on the way home to get filled my tank with gasoline. At the time, I had 1/4 tank and needed a full tank for anticipated travel later that day. I used a credit card for my transaction and pushed the Regular Unleaded gas button at the rate of $2.48. As the pump (Pump #12) was filling my tank, I looked at the amount posted and it read as $2.68, the price for Plus gasoline type. I immediately stopped the pump. A receipt was not provided by this station (Pump #12). I went inside to request a copy of the receipt and informed the very helpful cashier what transpired. She provided a copy of the receipt and the address of this Wawa so that I could file a complaint. She also asked me if I wanted to speak with the manager which I graciously accepted.

After ordering on line, the phone rang 5 minutes later. The salesman was extremely pushy and got me to buy upgraded battery,lenses, etc. when I called back the next day to get an itemized bill, I received a vague answer. When I wanted to return the camera there was an outrageous repacking fee plus shipping charges that were outrageous. Something should be done. A $185 camera turned into a $655 camera.

i purchased a dvd video recorder the salesman michael sold me a 5yr warranty for an added $200 in december 2005, he stated the paperwork would go into effect after 90 days, i received a paper from panasonic asking me to buy an extended warranty but nothing from wawa. I have been calling them every 2 weeks since march 2006 to receive my warranty inf. it is now august 2006 and i have received nothing. the salemen, one named peter, keep telling me they are mailing it but to no avail. I have spent $200 and have nothing to show for it.