Wawa Reviews

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About Wawa

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Wawa has combined retail convenience with fuel station services since 1964. Operating primarily along the East Coast, Wawa offers food and beverage options, including made-to-order sandwiches, coffee and snacks.

Pros
  • Exceptional customer service
  • Friendly and accommodating staff
Cons
  • Inconsistent food quality
  • Cleanliness issues in facilities

Wawa Reviews

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    Reviewed Nov. 15, 2025

    My favorite place to eat just became a regret at the Wawa in East Petersburg, PA. Since I live about a half hour away, I politely asked if I could have the veggies separate so I could toast it at home. When I went to pick it up it was all together instead of separated. The bread was wet and soggy when I got home. I'll give it one more chance and then I'll never go there again! Mad.

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    Staff

    Reviewed Nov. 2, 2025

    I was a daily customer at Wawa and today I got assaulted by a homeless person and the employees at the Wawa come out there and told me to get the ** off of their property instead of helping somebody. Wawa won't get a penny of my money anymore. ** y'all.

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      Reviewed Oct. 27, 2025

      Would stop every morning to get my egg bowl with chipped beef gravy but you stop selling chipped beef gravy. I also filled up my work truck and the welder on the truck and the compressor I towed even though gas was higher across the street at RoFo but now no chipped beef gravy. I’ll stop at RoFo.

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      Staff

      Reviewed Oct. 10, 2025

      We have a new Wawa in our area. The building and location feels perfect. No complaints about the menu offered, I just go there for a cup of coffee most days. With the exception of a few employees, the employees there are not friendly, and could care less who is giving them their business. There is a Sheets right down the road, and whether they feel like it or not, they always acknowledge you!

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      Customer ServicePunctuality & SpeedStaffTransparency

      Reviewed Sept. 25, 2025

      I was cussed out by an employee because I didn’t say good morning first when I walked in the store. I didn’t think that was right so I call customer service and reported it and now every time I go in the store I’m being taunted by the employee and he’s laughing

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      Customer ServiceStaff

      Reviewed Sept. 15, 2025

      Nearly every single day I order lunch through the WaWa app asking for a side of pickles today I picked up at WaWa 3601 N. Federal Highway, Pompano Beach, FL 32064. The I asked the staff if they could please give me the pickles as noted in my order. The representative at the deli who makes the orders her name is ** gave me a few little pickles. I asked, "Do you mind giving me a few more pickles," and the girl got raged and said "This is all I can give you." I said, "Did you see on my original order? I requested a side of pickles," and she refused to listen to me. Ask her name. She refuses to give me her name. She called the manager and the manager Told me her name is **. This girl is awful representative of any service with her nasty attitude. She should be fired. She has horrible customer service skills.

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      Customer ServiceStaff

      Reviewed July 17, 2025

      This happen today at Wawa located at Lee Vista and Crowntree Ln at Orlando FL. I was waiting for my hamburger and I asked one of the employees, a man in the deli area, if that was my hamburger, this man only look at me and in a disrespect way, no answer me!! This was very bad! The name of this employee is **!

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      Punctuality & SpeedStaff

      Reviewed Jan. 16, 2025

      I come to the Wawa at 8894 Vinings Way Blvd in Orlando all the time. The store employees have gotten lazier over time. Hot grab and go items like stuffed pretzels are almost never available. Seasonal coffee flavors are skipped almost daily. Even everyday staples like French Vanilla coffee are not made. Things that Wawa is known for are ignored. This is really bad management!

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      Reviewed Sept. 29, 2024

      The food quality has gotten so bad over the years. The preparation has become obsolete. First time in a year I ordered a sandwich from Wawa and it was $9. It was absolutely vile and couldn't even take a bite. I threw it right in the trash. Such a shame.

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      Customer ServiceStaff

      Reviewed Sept. 23, 2024

      I live in Stafford, VA. I am a frequent buyer to Wawa at 860 Richmond Hwy. But today by far, this has been the worst experience. I purchased gas at the pump than went inside and bought 2 packs of Marlboro cigarettes, Marlboro pack in my pocket was empty so as courtesy I ask the clerk if she can throw this in the garbage can behind the counter, she was rude and told me, "You can throw this in the garbage cans we have outside." I used to buy my gas and cigarettes at Valero gas station right next to this newly open WAWA, I guess I will be going back to them for all my purchases now.

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      Wawa Company Information

      Company Name:
      WAWA
      Website:
      www.wawa.com